Calvin Horne v. Electric Eel Manufacturing Com ( 2021 )


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  •                                In the
    United States Court of Appeals
    For the Seventh Circuit
    No. 19-2082
    CALVIN HORNE,
    Plaintiff-Appellant,
    v.
    ELECTRIC EEL MANUFACTURING
    COMPANY, INC., et al.,
    Defendants-Appellees.
    Appeal from the United States District Court for the
    Northern District of Illinois, Eastern Division.
    No. 1:17-cv-08080 — Ronald A. Guzmán, Judge.
    ARGUED JANUARY 23, 2020 — DECIDED FEBRUARY 10, 2021
    Before ROVNER, HAMILTON, and SCUDDER, Circuit Judges.
    ROVNER, Circuit Judge. Calvin Horne was injured while
    using a drain rodding machine made by Electric Eel Manufac-
    turing Company, Inc. (“Electric Eel”), and rented to him by
    Home Depot USA, Inc. (“Home Depot”). He brought claims
    against the defendants for negligence, breach of warranty, and
    2                                                             No. 19-2082
    strict product liability, among other things. The district court
    granted summary judgment in favor of the defendants. We
    affirm in part, and vacate and remand in part.
    I.
    In reviewing this grant of a motion for summary judgment,
    we examine the record in the light most favorable to the
    nonmovant, Horne, and construe all reasonable inferences from
    the evidence in his favor. Anderson v. Liberty Lobby, Inc., 
    477 U.S. 242
    , 255 (1986); Yahnke v. Kane County, Ill., 
    823 F.3d 1066
    ,
    1070 (7th Cir. 2016). The review of the record was complicated
    in the district court when the parties failed to fully comply with
    Local Rule 56.1.1 In his response to the defendants’ Local Rule
    56.1(a)(3) statement of material facts, Horne failed to support
    his denials of certain of the defendants’ facts with specific
    references to the record. The district court therefore deemed
    Horne “to have admitted all properly supported material facts
    1
    That Rule requires the movant to furnish “a statement of material facts
    as to which the moving party contends there is no genuine issue and that
    entitle the moving party to a judgment as a matter of law.” Each fact must
    be supported by “specific references to the affidavits, parts of the record,
    and other supporting materials relied upon.” In turn, the party opposing
    summary judgment must include “a response to each numbered
    paragraph in the moving party’s statement, including, in the case of any
    disagreement, specific references to the affidavits, parts of the record, and
    other supporting materials relied upon[.]” In addition, the nonmovant
    may file “a statement … of any additional facts that require the denial of
    summary judgment, including references to the affidavits, parts of the
    record, and other supporting materials relied upon.” The Rule warns, “All
    material facts set forth in the statement required of the moving party will
    be deemed to be admitted unless controverted by the statement of the
    opposing party.” Local Rule 56.1(b)(3)(C).
    No. 19-2082                                                              3
    in the defendants’ statement.” Horne v. Home Depot USA, Inc.,
    
    2019 WL 556709
    , *1 n.1 (N.D. Ill. Feb. 12, 2019) (hereafter
    “Horne I”).2 The court “also disregarded several immaterial
    facts contained in the parties’ Local Rule 56.1 statements, as
    well as statements and/or responses that are not supported by
    the evidence cited.” 
    Id.
     As is apparent from the district court’s
    recitation of the material facts, the court did credit certain
    statements that Horne properly supported in his own state-
    ment of material facts. R. 172. None of the parties contested the
    court’s decision to deem certain facts admitted and to disre-
    gard other asserted facts as immaterial or unsupported. We
    have therefore largely adopted the district court’s version of
    the facts for summary judgment purposes.
    On July 21, 2017, Horne noticed that the main sewer drain
    for his house was clogged. He decided to rent an electric drain
    rodder from Home Depot so that he could attempt to clear the
    drain. Horne went to the tool rental department at the Home
    Depot in Homewood, Illinois, and told an employee that he
    needed an electric rodder. The employee selected a machine
    and presented it to Horne, who then signed a three-page rental
    contract. The entire rental process lasted approximately ten
    minutes.
    The contract identified the rented device as “Drain Cleaner
    100' x 3/4",” with Part Number 0448505995. The equipment
    corresponding to that part number was an Electric Eel
    2
    In their appellate brief, the defendants claim that “the court deemed all
    of defendants’ statements of material fact admitted.” Brief of Defendants-
    Appellees, at 12. That is an overstatement; the court limited the admis-
    sions to the defendants’ “properly supported” statements of fact.
    4                                                  No. 19-2082
    Model R, which had been shipped to the Homewood store on
    May 2, 2017. That particular machine had been assembled
    manually by Electric Eel employee Richard Berry. Berry tested
    the machine before it was shipped to the Homewood Home
    Depot, ensuring that the foot pedal that acted as an on/off
    switch was working properly, and that the forward/reverse
    toggle switch also worked. When the machine is working
    properly, the operator presses down on the foot pedal to start
    the motor on the drain rodder, causing the cable (and the cage
    in which the one hundred foot cable is coiled) to rotate. When
    the pedal is released, the motor stops. On May 7, 2017, one day
    after a customer returned the machine and just five days after
    the device had been delivered to the store, a Home Depot
    employee determined that the foot pedal was defective. The
    pedal was “leaking air” and the Home Depot employee
    repaired the machine by replacing the foot pedal on May 10.
    Prior to the event at issue here, Horne had rented electric
    drain rodders from Home Depot a handful of times over a
    period of many years to clear the same drain at his home. The
    rodder he rented on July 21, 2017, appeared different from
    those he rented in the past. This machine was “raggedy” and
    “kind of old.” It had peeling paint, was rusty, and had a “dingy
    yellow” plastic cover over the machine’s cage and cable. Horne
    did not complain about the condition of the machine at the
    time of the rental because the Home Depot employee had
    selected it and it seemed fine to use.
    Horne took the machine home and read the operating
    manual that Home Depot provided. Two friends, Perry Bennett
    and Reginald Tolliver, were with Horne as he set up the rodder
    and began to use it. After positioning the rodder near an
    No. 19-2082                                                    5
    outdoor access port to the drain, Horne manually lowered the
    device’s cable until it reached the bottom of the access pipe,
    approximately three to four feet underground. At that depth,
    this vertical section of pipe connected to a horizontal pipe that
    extended in two directions, toward the house and toward the
    street. With the forward/reverse toggle switch in the forward
    position, Horne pressed down on the foot pedal in order to
    cause the cable to rotate and extend into the section of
    horizontal pipe leading toward the street. After the cable made
    the turn, Horne lifted his foot from the pedal so that he could
    manually extend the cable into the drain until it reached an
    obstruction. He then put his foot back on the pedal in order to
    advance the cable through the obstruction. The cable was
    extended approximately seven to nine feet into the drain at that
    point. As the cage and cable rotated, Bennett saw a bend or
    kink in the cable as it emerged from the cage of the machine.
    He alerted Horne, who then also saw the kink in the part of the
    cable that was unspooling from the cage of the machine. He
    took his foot off the pedal and removed his hands from the
    cable.
    The kinked part of the cable had not yet reached the drain
    when Horne stopped the device. Bennett advised him to not
    put the bent cable down the pipe, fearing it could crack the
    pipe. In order to remove the cable from the drain, Horne
    placed the toggle switch into the reverse position and then
    pressed down on the foot pedal. But the powered reverse did
    not work, and nothing happened when Horne pressed down
    on the pedal. Horne then decided to remove the cable by hand
    so that he could return the malfunctioning machine to Home
    Depot and exchange it for another. As Tolliver watched, Horne
    6                                                 No. 19-2082
    tugged the cable with both hands, applying an amount of force
    that he described as “barely none.” The cable immediately
    wrapped around his right forearm and hand, and he was
    flipped over and thrown to the ground. The machine also
    flipped over. Tolliver confirmed Horne’s account of the cable
    wrapping around Horne’s arm and flipping both Horne and
    the machine to the ground. A distracted Bennett did not see
    how Horne was thrown to the ground but saw Horne on the
    ground seconds after advising him of the kink in the cable.
    Horne’s right hand was badly injured by the cable and, after
    the wound became gangrenous, most of his right index finger
    had to be amputated.
    Horne sued Home Depot and Electric Eel in state court,
    bringing claims of negligence and breach of warranty against
    both defendants. He also brought a claim against Electric Eel
    for strict liability for producing a defective and dangerous
    product. Horne later added a claim against Home Depot for
    spoliation when the company lost the machine at issue months
    after Horne’s lawyer asked the company to preserve it as
    evidence in Horne’s civil action. The defendants removed the
    case to federal court and eventually moved for summary
    judgment.
    In granting judgment in favor of Home Depot on the
    negligence and warranty claims, the court relied entirely on a
    broadly drafted exculpatory clause in the rental contract. The
    court concluded that the spoliation claim was “derivative” of
    Horne’s other claims and failed because Horne could not
    demonstrate that the loss of the evidence was the proximate
    cause of his inability to prove his substantive claims. For the
    strict liability claim brought against Electric Eel, the court
    No. 19-2082                                                   7
    found that Horne failed to produce expert or other evidence of
    a design or manufacturing defect in the machine that he used.
    The warranty claim failed for lack of contractual privity
    between Horne and Electric Eel. The court rejected the
    negligence claim against Electric Eel because Horne failed to
    raise a material issue of fact regarding the condition of the
    machine when it left the manufacturer’s control.
    After the court granted judgment in favor of the defendants,
    Horne filed a Rule 59 motion contending that the court
    misapplied the parties’ burden of proof in summary judgment
    proceedings, misconstrued Illinois law, and improperly ignored
    material questions of fact that precluded summary judgment.
    The court denied the motion, concluding that Horne could have
    raised the issues earlier and also that he was simply recasting
    earlier arguments. Horne appeals.
    II.
    On appeal, Horne asserts that the district court erred in
    granting judgment in favor of Home Depot on the basis of the
    exculpatory provision. That provision is unenforceable, he
    contends, because Home Depot materially breached the
    contract by providing him with a drain cleaner that was not in
    good working condition, contrary to an express promise in the
    agreement. He argues that the district court improperly placed
    the burden on him to disprove Home Depot’s affirmative
    defense. In any case, Horne points out, the evidence regarding
    the condition of the machine was in conflict, and that alone
    should have precluded summary judgment. Horne also argues
    that the release and exculpatory provisions of the rental
    8                                                         No. 19-2082
    contract are procedurally and substantively unconscionable.3
    He seeks to reassert his spoliation claim against Home Depot,
    contending that the company’s loss of this evidence impaired
    his ability to prove that the device was defective. As for the
    judgment in favor of Electric Eel, Horne argues that the district
    court erred in ruling that his failure to present expert testimony
    was fatal to his claims, especially in light of testimony from
    Horne and his eye witnesses regarding the operation of the
    machine on the day of the accident. Finally, Horne maintains
    that the district court erred in quashing a subpoena issued to
    RGIS, LLC, a non-party that tracked inventory for Home
    Depot’s tool rentals.
    Home Depot responds that Horne waived his primary
    argument on appeal, namely, that the exculpatory clause was
    unenforceable because of Home Depot’s material breach. If the
    argument was not waived, Home Depot argues in the
    alternative that the undisputed evidence demonstrates that the
    machine was in good working condition. Home Depot also
    asserts that the exculpatory clause is enforceable and not
    contrary to public policy under Illinois law, and that the
    spoliation claim was properly dismissed. Finally, Home Depot
    contends that the district court did not abuse its discretion in
    quashing the subpoena issued to RGIS because it was untimely.
    3
    In the district court, Horne did not preserve an argument regarding
    procedural unconscionability, waiving the issue. He did contend that the
    contract violated public policy, a claim that he now seems to reframe as
    substantive unconscionability. We will address his public policy argument
    but any stand-alone assertion of substantive unconscionability was also
    waived.
    No. 19-2082                                                      9
    Electric Eel maintains that Horne’s factual admissions defeat
    his claim for negligent manufacturing, and that Horne lacks
    any evidence of defective design. Electric Eel also contends that
    any claims for breach of warranty fail because there is no
    contractual privity between Horne and Electric Eel, and
    because Horne lacks evidence supporting his claims.
    A.
    We review the district court’s grant of summary judgment
    de novo, and as we noted above, we examine the record in the
    light most favorable to Horne and construe all reasonable
    inferences from the evidence in his favor. Anderson, 
    477 U.S. at 255
    ; McCottrell v. White, 
    933 F.3d 651
    , 661–62 (7th Cir. 2019).
    Summary judgment is appropriate when there are no genuine
    disputes of material fact and the movant is entitled to
    judgment as a matter of law. Fed.R.Civ.P. 56(a); Anderson, 
    477 U.S. at
    247–48; McCottrell, 933 F.3d at 662. “Although federal
    law governs procedure in a case in which federal court
    jurisdiction is premised on diversity of citizenship, state law
    applies to substantive issues.” Skyrise Constr. Group, LLC v.
    Annex Constr., LLC, 
    956 F.3d 950
    , 956 (7th Cir. 2020); Fednav
    Int’l, Ltd. v. Continental Ins. Co., 
    624 F.3d 834
    , 838 (7th Cir.
    2010); RLI Ins. Co. v. Conseco, Inc., 
    543 F.3d 384
    , 390 (7th Cir.
    2008). “When neither party raises a conflict of law issue in a
    diversity case, the applicable law is that of the state in which
    the federal court sits.” RLI Ins., 
    543 F.3d at 390
    . No party raised
    a conflict of law issue here, and Illinois law therefore applies to
    the substantive issues.
    Horne devotes much of his briefing to detailing alleged
    errors in analysis by the district court. “But since the review of
    10                                                   No. 19-2082
    summary judgment is plenary, errors of analysis by the district
    court are immaterial; we ask whether we would have granted
    summary judgment on this record.” Thorn v. Sundstrand
    Aerospace Corp., 
    207 F.3d 383
    , 386 (7th Cir. 2000). See also Tobey
    v. Extel/JWP, Inc., 
    985 F.2d 330
    , 332 (7th Cir. 1993) (“The
    question whether a movant is entitled to summary judgment is
    one of law—one therefore that we review de novo, which is to
    say without deference for the view of the district judge and
    hence almost as if the motion had been made to us directly.”).
    With these standards in mind, we begin with Horne’s
    argument that the exculpatory provision was unenforceable
    because Home Depot breached its primary obligation under
    the rental agreement.
    1.
    Because Home Depot asserts that Horne waived this
    argument regarding the company’s material breach of the
    rental contract, we must first discuss the proceedings in the
    district court in some detail. Home Depot sought summary
    judgment on all of Horne’s claims on the basis of exculpatory
    clauses in the rental contract. The primary exculpatory clause
    provides in relevant part:
    RELEASE, INDEMNIFICATION AND
    WAIVER OF DAMAGES. TO THE FULLEST
    EXTENT PERMITTED BY LAW, CUSTOMER
    INDEMNIFIES, RELEASES, WAIVES AND
    HOLDS THE HOME DEPOT HARMLESS
    FROM AND AGAINST ALL CLAIMS, LOSSES,
    EXPENSES (INCLUDING ATTORNEY’S FEES
    AND EXPENSES), LIABILITIES AND
    No. 19-2082                                                  11
    DAMAGES (INCLUDING PERSONAL
    INJURY, DEATH, PROPERTY DAMAGE, LOST
    PROFITS, AND SPECIAL, INCIDENTAL AND
    CONSEQUENTIAL DAMAGES) IN ANY WAY
    CONNECTED WITH THE EQUIPMENT, ITS
    OPERATION OR USE, OR ANY DEFECT OR
    FAILURE THEREOF OR A BREACH OF THE
    HOME DEPOT’S OBLIGATIONS HEREIN.
    R. 151-3, ¶ 9. Home Depot also relied on an assumption-of-risk
    clause which provides, in relevant part:
    CUSTOMER LIABILITY. DURING THE
    RENTAL PERIOD, CUSTOMER ASSUMES ALL
    RISKS ASSOCIATED WITH AND FULL
    RESPONSIBILITY FOR THE POSSESSION,
    CUSTODY AND OPERATION OF THE
    EQUIPMENT, INCLUDING, BUT NOT
    L I MI T ED TO, RE N TAL CH A RGE S,
    CUSTOMER TRANSPORT, LOADING AND
    UNLOADING, PROPERTY DAMAGES AND
    DESTRUCTION, LOSSES, PERSONAL INJURY,
    AND DEATH.
    R. 151-3, ¶ 7. We will refer to these two provisions together as
    the “Exculpatory Clause.” Horne contended below that, under
    Illinois law, a party who is in material breach may not take
    advantage of terms of the contract that benefit that party, and
    so the Exculpatory Clause could not be enforced against him
    because Home Depot materially breached the contract.
    12                                                  No. 19-2082
    2.
    In setting forth the nature of the material breach, Horne
    cited language from the “General Responsibilities” paragraph
    of the rental contract:
    The Home Depot will provide Customer the
    tool(s) identified on page 1 of this Agreement
    (the “Equipment”) “as is” and in good working
    condition for the time (“Rental Period”) and
    rental subtotal price identified on page 1 of this
    Agreement (“Rental Price”).
    R. 151-3, ¶ 1 (hereafter “Paragraph 1”). Horne asserted that
    Home Depot promised the new machine associated with the
    part number listed in the contract, but instead provided a
    machine that appeared “old, raggedy and rusty[.]” R. 170, at 2.
    He explained:
    Home Depot promised to provide Calvin
    [Horne] with the Model R drain cleaner in good
    working condition per the Tool Rental
    Agreement. … Instead, he received a drain
    cleaner with significant functional issues, such
    as: a pre-existing kink in the cable hidden to
    Calvin until after he started using it …; a reverse
    toggle switch that was faulty …; and, a foot
    pedal that malfunctioned when Calvin pressed
    down on it. … Home Depot failed to deliver on
    its promise to Calvin that the drain cleaner
    would be in good working condition.
    No. 19-2082                                                  
    13 R. 170
    , at 2–3 (citations to Horne’s Statement of Material Facts
    omitted). He also asserted that the machine he received looked
    nothing like the rodders he had used in the past and nothing
    like the photographs of new Electric Eel models that Home
    Depot produced in discovery as exemplars of the machine they
    claimed to have provided. R. 170, at 2, 5. He could not recall
    what the “Model R” designation meant and noted that the
    rental contract itself listed only a part number that Home
    Depot subsequently held out to be associated with a newly
    assembled Electric Eel Model R.
    In furtherance of his observation that the machine appeared
    old even though Home Depot claimed that it had been recently
    assembled, Horne inferred that Home Depot provided him
    with the “wrong machine.” After asserting repeatedly that the
    machine he was given had a defective foot pedal, a defective
    forward/reverse toggle switch, and a pre-existing kink in the
    cable, Horne summed up the breach in the district court
    proceedings:
    Here, there is no doubt that Home Depot
    materially breached the contract by providing
    Calvin with the wrong drain cleaner which
    caused significant and permanent injuries due to
    the defective condition of the drain cleaner; as
    such, Home Depot must not be able to benefit
    from the terms of the contract, including
    enforcement of the alleged Exculpatory Clause.
    R. 170, at 6. Horne provided variations on this theme that the
    Exculpatory Clause was unenforceable due to Home Depot’s
    breach. For example, because the contract promised a machine
    14                                                         No. 19-2082
    in good working order, he asserted that injuries caused by a
    defective machine were not within the scope of risks
    contemplated by the Exculpatory Clause. R. 170, at 10–11.
    Horne also argued that the exculpatory provisions of the
    contract contradicted the express promise to provide a machine
    in good working order, contrary to Illinois case law that holds
    that a party may not promise to act in a certain manner in one
    part of a contract and then exculpate itself from liability for
    breach of that very promise in another part of the contract. R.
    170, at 10. Horne also claimed that the Exculpatory Clause
    violated public policy, and that the contract itself was silent
    about the risks and dangers of operating the machine, making
    no mention of the type of injury that Horne sustained. R. 170,
    at 6–9.
    3.
    In its reply, Home Depot asserted that, because Horne did
    not sue for breach of contract, his reliance on contract law was
    misplaced and had no bearing on the enforceability of the
    Exculpatory Clause.4 The company made much of Horne’s
    inference that he was provided the “wrong machine.” Home
    4
    Horne, of course, did not assert a stand-alone claim for breach of
    contract in his complaint. Instead, when Home Depot sought to take
    advantage of the contract’s Exculpatory Clause, Horne asserted that the
    company could not benefit from that provision in light of its own material
    breach of the contract. As we discuss below, because Home Depot relied
    on a contractual defense, Horne was entitled to invoke contract law in
    disputing the applicability of the Exculpatory Provision to his claims for
    negligence and breach of warranty. Moreover, as the district court noted,
    Horne’s claim for breach of warranty is a contract-based claim, and so a
    contract-based argument is appropriate.
    No. 19-2082                                                  15
    Depot complained that, up to that point in the litigation, Horne
    had focused on being provided a defective Electric Eel
    machine, and was now taking the “contradictory position” that
    he was provided the “wrong drain cleaner.” R. 178, at 3. Horne
    had alleged in his complaint that he rented an Electric Eel
    Model R drain cleaner and was operating that brand and model
    when he was injured. Because Horne received the drain cleaner
    listed in the contract, Home Depot denied that it materially
    breached the contract by providing “the wrong drain cleaner.”
    R. 178, at 4. Home Depot also argued that the contract
    promised no particular model, and specified that the machine
    would be provided “as is.” Horne, the company contended,
    accepted the machine in the condition in which it was
    presented and executed the contract by using the drain rodder.
    Home Depot urged the district court to reject any argument
    that it materially breached the contract because the contract
    promised only to deliver an electric rodder and Horne received
    an electric rodder. Home Depot asserted that it therefore “fully
    complied with and performed the agreed terms of the contract
    and demonstrated no material breach.” R. 178, at 6–7.
    4.
    The district court accepted Home Depot’s characterization
    of Horne’s claim of breach of contract as being that he was
    provided the “wrong machine,” and rejected that claim because
    Horne had already admitted that he received the machine
    described in the contract. Among the facts that the court
    deemed admitted were: (1) that Horne rented an Electric Eel
    Model R drain cleaner with part number 0448505995, (R. 171,
    ¶18); (2) that after signing the contract for that device, he
    returned to his home with that particular drain cleaner (R. 171,
    16                                                         No. 19-2082
    ¶26); and (3) that the Model R with part number 0448505995
    was assembled, inspected and distributed to Home Depot by
    Electric Eel on May 2, 2017 (R. 171, ¶36). Having admitted as
    a factual matter that he received the very machine listed in the
    rental contract, the district court concluded that there was no
    breach for supplying the “wrong machine.”
    But the court erred in accepting Home Depot’s
    characterization of Horne’s argument regarding the nature of
    the breach. To be sure, Horne’s summary judgment briefing in
    the district court was not a model of clarity. But the focus on
    the “wrong machine” inference led to a misapprehension of
    Horne’s actual argument, as well as an unfounded claim by
    Home Depot that Horne “waived” his argument about breach
    of the “good working condition” clause:
    A true reading of plaintiff’s response to Home
    Depot’s motion for summary judgment reveals
    that it is completely devoid of any argument that
    Home Depot breached the Contract by failing to
    provide him with the Machine “in good working
    condition.” Instead, he argued before the district
    court that Home Depot breached the Contract
    by “providing Calvin with the wrong drain
    cleaner.”
    Brief of Defendants-Appellees, at 18. That was not a “true
    reading” of Horne’s response to Home Depot’s motion for
    summary judgment.5
    5
    Home Depot conceded that, “[i]n his response to Home Depot’s motion,
    (continued...)
    No. 19-2082                                                                17
    In his district court response to Home Depot’s motion,
    Horne repeatedly argued that Home Depot breached the
    contract’s express promise to provide a machine in good
    working condition by supplying a device with a malfunctioning
    foot pedal, an inoperative forward/reverse toggle switch, and
    a pre-existing kink in the cable. R. 170, at 2–3, 3, 6, 10, 11–12.6
    5
    (...continued)
    plaintiff did argue that the wrong machine that he allegedly received was
    not in good working condition but only in support of his argument that
    the exculpatory clause in the contract violated Illinois public policy.” Brief
    of Defendants-Appellees, at 18 n.1. Home Depot’s attempt to limit this
    concession to a separate argument regarding public policy is not a fair
    reading of Horne’s summary judgment brief as a whole.
    6
    See R. 170, at 2–3 (“Home Depot promised to provide Calvin with the
    Model R drain cleaner in good working condition per the Tool Rental
    Agreement. … Instead, he received a drain cleaner with significant
    functional issues, such as: pre-existing kink in the cable …; a reverse
    toggle switch that was faulty …; and, a foot pedal that malfunctioned
    when Calvin pressed down on it.”); at 3 (“Calvin’s injuries were sustained
    because the foot pedal and reverse toggle switch failed to function
    properly, causing Calvin to have to manually reverse the kinked cable.
    Home Depot failed to deliver on its promise to Calvin that the drain
    cleaner would be in good working condition.”) at 6 (“Here, there is no
    doubt that Home Depot materially breached the contract by providing
    Calvin with the wrong drain cleaner which caused significant and
    permanent injuries due to the defective condition of the drain cleaner; as
    such, Home Depot must not be able to benefit from the terms of the
    contract, including the enforcement of the Exculpatory Clause.”); at 6
    (“the other significant disputed fact is whether Calvin received a machine
    that was in good working condition as promised by Home Depot”); at 10
    (“In one breath, Home Depot warrants to provide Calvin with a good
    working drain cleaner; and, in another breath, Home Depot attempts to
    (continued...)
    18                                                            No. 19-2082
    That Horne also characterized the rodder that was supplied as
    the “wrong machine” does not negate his many references to
    breach of the “good working condition” clause by providing a
    defective machine, an allegation for which he provided more
    than adequate support in his own statement of material facts.
    True, Horne’s repetition of this argument in different formats
    under different section titles in his district court response is
    somewhat clumsy, but the issue was not waived. Cf. United
    States v. Wanjiku, 
    919 F.3d 472
    , 486 (7th Cir. 2019) (we may
    review arguments related to preserved claims, and a challenge
    below is sufficient to preserve an argument even if it is a new
    twist based upon additional authority on appeal); Bew v. City
    of Chicago, 
    252 F.3d 891
    , 895–96 (7th Cir. 2001) (we will usually
    address a new argument made in support of a claim raised
    below when the argument grows out of facts presented to the
    district court; once a claim is properly presented, “parties are
    not limited to the precise arguments they made below.”). He
    thus preserved his argument that the Exculpatory Clause was
    unenforceable because Home Depot breached the “good
    6
    (...continued)
    exculpate itself from the obligation. … A party cannot promise to act in a
    certain manner in one portion of a contract and then exculpate itself from
    liability for breach of that very promise in another part of the contract.”);
    at 11–12 (“the alleged Exculpatory Clause is contradicted by the promise
    to provide the drain cleaner in good working condition[.] Calvin clearly
    had the expectation that the drain cleaner would be in good working
    condition as implied by law. A jury could reasonably conclude that
    Calvin’s [sic] did not foresee to be injured because of the” flaws in the
    device).
    No. 19-2082                                                           19
    working condition” clause when it provided a defective
    machine.
    Although Home Depot now supplies some citations to the
    record in support of its claim on appeal that the machine was
    in good working condition,7 that evidence is disputed. For the
    purposes of summary judgment, therefore, we must assume
    that the machine had the three flaws asserted by Horne,
    regardless of how recently the device had been manufactured
    and delivered to the store. Because Horne did not waive his
    claim that Home Depot materially breached the “good
    working condition” clause of the contract by providing a
    defective machine, we turn to the merits of that claim.
    B.
    We begin by examining Illinois law to define the
    parameters of the dispute because, in addition to disagreeing
    about the facts, the parties disagree about the law that governs
    exculpatory clauses. Home Depot begins with the proposition
    7
    Home Depot goes so far as to claim on appeal that the evidence that the
    machine was in good working condition is undisputed. This is incorrect.
    Horne, as we noted, provided testimony to the contrary, testimony that
    was corroborated by two eye witnesses. He also provided evidence from
    Home Depot’s own records that the device was broken only days after it
    was delivered to the store. Home Depot’s argument on this point is
    especially unwarranted because Home Depot took the position in the
    district court that the contract promised a drain rodder in “as is”
    condition, ignoring the “good working condition” clause and presenting
    no evidence in the district court regarding the condition of the machine.
    Home Depot instead argued below that there was no breach because it
    promised a drain cleaner and it provided a drain cleaner, without regard
    to the condition of the device.
    20                                                  No. 19-2082
    that Horne’s reliance on contract law to defend against
    summary judgment is misplaced because Horne did not bring
    a claim for breach of contract. But Home Depot founded its
    argument for summary judgment entirely on a contract-based
    affirmative defense, relying on Illinois contract law. Horne is
    entitled to defend against the motion for summary judgment
    by pointing out any legal errors and factual deficiencies in
    Home Depot’s contract-based defense, and obviously, he may
    rely on contract law to do so. Moreover, as the district court
    pointed out, Horne’s breach of warranty claim sounds in
    contract, undercutting the very premise of Home Depot’s
    proposition, at least as to that claim. See Collins Co., Ltd. v.
    Carboline Co., 
    532 N.E.2d 834
    , 838 (Ill. 1988) (“an express
    warranty is imposed by the parties to a contract and … an
    action for breach of express warranty is an action ex
    contractu.”).
    Horne is also correct that, under Illinois law, a party in
    material breach may not enforce a provision of a contract that
    is favorable to him, such as an exculpatory clause. Dubey v.
    Public Storage, Inc., 
    918 N.E.2d 265
    , 284 (Ill. App. 2009) (“a
    party who materially breaches a contract cannot take
    advantage of the terms of the contract which benefit him”);
    Goldstein v. Lustig, 
    507 N.E.2d 164
    , 168 (Ill. App. 1987) (same);
    Builder’s Concrete Co. of Morton v. Fred Faubel & Sons, Inc., 
    373 N.E.2d 863
    , 870 (Ill. App. 1978) (same). Cf. LB Steel, LLC v.
    Carlo Steel Corp., 
    122 N.E.3d 274
    , 290 (Ill. App. 2018) (party
    who commits first material breach may not recover damages
    for other party’s subsequent breach, citing Dubey). And a party
    seeking to enforce a favorable provision has the burden of
    proving substantial compliance with the contract. James v.
    No. 19-2082                                                   21
    Lifeline Mobile Medics, 
    792 N.E.2d 461
    , 464 (Ill. App. 2003) (“A
    party seeking to enforce a contract has the burden of proving
    he has substantially complied with all material terms of the
    agreement.”); Goldstein, 
    507 N.E.2d at
    167–68 (same). Thus,
    Home Depot may not rely on its Exculpatory Provision if it
    cannot ultimately prove that it substantially complied with its
    obligations under the contract. And summary judgment is not
    appropriate if there are factual disputes regarding Home
    Depot’s substantial compliance with the rental agreement. To
    be sure, exculpatory clauses generally come into play once
    there has been a breach. But as we explain below, under Illinois
    law, an exculpatory clause may not relieve a party of material
    breach of an express promise at the core of the contract because
    that would render the contract illusory.
    Public policy in Illinois “strongly favors freedom to
    contract,” and therefore exculpatory clauses are generally
    enforced “‘unless (1) it would be against a settled public policy
    of the State to do so, or (2) there is something in the social
    relationship of the parties militating against upholding the
    agreement.’“ Harris v. Walker, 
    519 N.E.2d 917
    , 919 (Ill. 1988)
    (quoting Jackson v. First Nat’l Bank, 
    114 N.E.2d 721
    , 725 (Ill.
    1953)). See also Reuben H. Donnelley Corp. v. Krasny Supply Co.,
    
    592 N.E.2d 8
    , 11 (Ill. App. 1991) (“private parties to a contract
    may allocate the risk of negligence as they see fit and
    exculpatory clauses are not violative of public policy as a
    matter of law”). At the same time, exculpatory clauses are not
    favored in Illinois, and are to be strictly construed against the
    party they benefit, especially when that party was also the
    drafter, as is the case here. Scott & Fetzer Co. v. Montgomery
    Ward & Co., 
    493 N.E.2d 1022
    , 1029 (Ill. 1986). “Such clauses
    22                                                   No. 19-2082
    must spell out the intention of the parties with great
    particularity and will not be construed to defeat a claim which
    is not explicitly covered by their terms.” Scott & Fetzer, 
    493 N.E.2d at
    1029–30. Moreover, in Illinois, the construction,
    interpretation, or legal effect of a contract is a matter to be
    determined by the court as a question of law. Avery v. State
    Farm Mut. Ins. Co., 
    835 N.E.2d 801
    , 821 (Ill. 2005). The “starting
    point of any contract analysis is the language of the contract
    itself.” 
    Id.
     We must construe a contract “as a whole, viewing
    particular terms or provisions in the context of the entire
    agreement.” Matthews v. Chicago Transit Auth., 
    51 N.E.3d 753
    ,
    776 (Ill. 2016).
    1.
    In moving for summary judgment, Home Depot contended
    that the Exculpatory Clause “clearly and unambiguously
    releases Plaintiff’s claims against Home Depot.” The company
    argued that the Exculpatory Clause was valid and enforceable
    because it did not violate public policy; there was no special
    relationship between the parties and no substantial disparity in
    the bargaining positions; and the type of injury the plaintiff
    suffered was reasonably foreseeable and contemplated by the
    parties. We will address these contentions in a moment, but we
    first note that Home Depot’s motion and its argument failed to
    address or acknowledge other significant legal hurdles that a
    defendant must overcome in seeking the enforcement of an
    exculpatory clause.
    For example, as we have just noted, a party in material
    breach may not take advantage of provisions in the contract
    that are favorable to it. Dubey, 
    918 N.E.2d at 284
    . In moving for
    No. 19-2082                                                  23
    summary judgment, Home Depot made no attempt to
    demonstrate that it was not in breach. James, 
    792 N.E.2d at 464
    .
    When Horne raised this legal principle (and accompanying
    factual disputes) in his response to Home Depot’s motion for
    summary judgment, the company responded that it was not in
    breach because it promised nothing more than a drain cleaner
    in “as is” condition and it had provided a drain cleaner. Home
    Depot also denied that it breached by supplying the “wrong”
    drain cleaner. Those responses ignored entirely Horne’s
    references to the express promise in the first paragraph of the
    contract to provide a machine “in good working condition.”
    2.
    That leads to the second deficiency in Home Depot’s
    argument for summary judgment, namely, that the rental
    agreement contained ambiguous and even contradictory
    provisions on the promised condition of the device. The
    contract first confusingly promised to provide the rented
    equipment “‘as is’ and in good working condition.” R. 151-3,
    ¶ 1. The phrase “as is” usually signifies that “the buyer takes
    the entire risk as to the quality of the goods involved and he
    must trust to his own inspection. Implied and express
    warranties are excluded in sales of goods ‘as is.’” Black’s Law
    Dictionary, Fifth Edition (1979). There is considerable
    ambiguity in promising to provide goods both “as is” and “in
    good working condition.” In a later paragraph of the rental
    agreement, the company deepened the ambiguity as it
    attempted to disclaim all warranties, including, apparently, the
    express promise it made in the first paragraph:
    24                                                         No. 19-2082
    Customer acknowledge(s) acceptance of the
    Equipment “as is” and on a “where is” basis,
    with “all faults” and without any recourse
    whatsoever against The Home Depot.
    R. 151-3, ¶ 8. The provision of goods with “all faults” means
    that the buyer accepts, “in the absence of fraud on the part of
    the vendor, all such faults and defects as are not inconsistent
    with the identity of the goods as the goods described.” Black’s
    Law Dictionary, Fifth Edition (1979).8 In resolving the
    ambiguity of these provisions against the drafter, and in
    construing this language in the context of the entire agreement,
    we conclude that the initial express promise to provide the
    drain rodder in “good working condition” takes precedence
    over the limiting phrases “as is” and “with all faults.” Scott &
    Fetzer, 
    493 N.E.2d at
    1029–30. Home Depot thus may not
    disclaim liability for injuries that occur as a result of a breach of
    that express promise.
    3.
    This reading also resolves other objections that Horne
    raised to Home Depot’s summary judgment motion. Citing to
    Shorr Paper Products, Inc. v. Aurora Elevator, Inc., 
    555 N.E.2d 735
    (Ill. App. 1990), and Jewelers Mutual Ins. Co. v. Firstar Bank
    Illinois, 
    820 N.E.2d 411
     (Ill. 2004), Horne contended that Home
    Depot could not assume a specific duty (to provide a device in
    good working condition) in one part of a contract, and then
    8
    The phrase “where is” generally means that the buyer (or renter) accepts
    the goods where they are and will transport them as needed. This term is
    irrelevant to the parties’ dispute.
    No. 19-2082                                                     25
    also exculpate itself from liability for breach of that core
    promise in another part of the contract (the Exculpatory
    Clause). In Jewelers Mutual, the plaintiffs were insurers of
    individuals and businesses that rented safety deposit boxes at
    a bank. The rental agreement contained a broad exculpatory
    clause, denying liability for loss of or injury to the contents of
    the box unless the lessee entered into a separate agreement
    with the bank to that effect. But the contract also provided that
    the “liability of said bank is limited to the exercise of ordinary
    care to prevent the opening of said safe by any person not
    authorized[.]” The bank conceded that it breached that
    provision of the contract, which led to the loss of jewelry and
    loose diamonds stored in the boxes. The bank nevertheless
    sought to enforce the exculpatory provision to limit its liability.
    The Illinois Supreme Court framed the issue as “whether
    defendant can exculpate itself from all liability for breach of an
    express obligation assumed in the contract.” 
    820 N.E.2d at
    414–15.
    The Illinois Supreme Court found the agreement ambiguous
    because it sought to relieve the defendant of all liability in one
    sentence and assumed a particular liability in another sentence.
    But the Court found no need to resolve the ambiguity:
    Whatever the meaning of the exculpatory clause,
    it clearly cannot be applied to a situation in
    which defendant is alleged to have breached its
    duty to exercise ordinary care to prevent
    unauthorized persons from opening the box.
    This is a specific duty that defendant assumed in
    the contract, and it formed the heart of the
    parties' agreement. A party cannot promise to
    26                                                            No. 19-2082
    act in a certain manner in one portion of a
    contract and then exculpate itself from liability
    for breach of that very promise in another part
    of the contract.
    Jeweler’s Mutual, 
    820 N.E.2d at 415
    . That is because “focusing
    solely on exculpatory provision of contract to the exclusion of
    its specifically articulated obligations … would render [a]
    defendant's contractual duties illusory.” Jeweler’s Mutual, 
    820 N.E.2d at
    415–16 (citing Shorr Paper, 
    555 N.E.2d at 738
    ).9 Here,
    the heart of the agreement and the primary obligation of Home
    Depot under the contract was to provide the rented equipment
    in good working condition. If Home Depot’s breach of that
    9
    Shorr Paper similarly held that the drafter of a contract could not
    exculpate itself from liability for breaching specific obligations delineated
    in an elevator maintenance contract. 
    555 N.E.2d at
    737–38. The court first
    presumed that all contract “provisions were intended for a purpose, and
    conflicting provisions will be reconciled if possible so as to give effect to
    all of the contract's provisions.” 
    Id.
     In order to give meaning to both the
    exculpatory language and the specific obligations, the court found that the
    exculpatory clause relieved the defendant only from general responsibility
    for structural damage to the elevator. But the contract would not protect
    the defendant “from liability for any damages directly caused by its failure
    to perform its specified service obligations sufficiently.” 
    555 N.E.2d at 738
    .
    This reading also prevented the defendant’s duties “from becoming
    illusory and meaningless, a result which would be occasioned if [the
    defendant] were not liable for failing to perform its obligations
    sufficiently.” 
    Id.
     Moreover, the court’s interpretation honored the rule to
    construe ambiguous or uncertain contracts against the drafter, a
    consideration the court found “particularly important when a party seeks
    to take advantage of a purported exception to an agreement.” 
    Id.
     Thus, a
    defendant may not exculpate itself from liability for injury resulting from
    the breach of a core promise in the contract.
    No. 19-2082                                                   27
    core provision is the cause of the injury, then under Jeweler’s
    Mutual, Home Depot may not exculpate itself from liability for
    that breach.
    The district court found that the principle articulated in
    Jeweler’s Mutual applied only to contract claims and was thus
    irrelevant to Horne’s negligence claim, relying on Geimer v.
    Bank of America, N.A., 
    784 F.Supp.2d 926
    , 934 (N.D. Ill. 2011).
    But Geimer supplies no support for this proposition. The
    plaintiff there cited Jeweler’s Mutual in support of an argument
    that negligent failure to take appropriate security precautions
    against identity theft was a recognized basis for bank liability,
    over and above any contractual liability which may exist. The
    plaintiff was attempting to sidestep Illinois’ Moorman rule,
    holding that plaintiffs may not recover for solely economic loss
    under tort theories of negligence and the like. The Geimer court
    rejected the applicability of Jeweler’s Mutual, noting that the
    lower courts in Jeweler’s Mutual had dismissed the plaintiff’s
    negligence claim under the Moorman doctrine, and the Illinois
    Supreme Court had not disturbed that decision. Because Horne
    seeks damages for personal injury, the Moorman doctrine is
    inapplicable. And as we explained above, it is the defendants
    who seek to enforce the contract here and so Horne may turn
    to contract law to demonstrate why the Exculpatory Clause
    may not be enforced.
    The district court similarly rejected the applicability of the
    Jeweler’s Mutual principle to Horne’s breach of warranty claim
    (which sounds in contract) because the rental agreement did
    not leave Horne without any remedy in the event of Home
    Depot’s breach. Specifically, the contract provided:
    28                                                              No. 19-2082
    Should The Home Depot fail to meet any of its
    obligations under this Agreement, Customer’s
    only remedy is repair or replacement of deficient
    Equipment or to receive, at The Home Depot’s
    option, a rental charge adjustment.
    R. 151-3, ¶ 3. In this case, that would mean that Horne’s
    damages for loss of his finger would be limited to $63.80, the
    rental charge. In the district court, Home Depot did not
    respond to Horne’s argument under Jeweler’s Mutual, did not
    cite or rely on paragraph 3 of the rental agreement, and did not
    argue that Horne’s damages were limited to refund of the
    rental amount. In light of that waiver, and given that Home
    Depot bore the burden of demonstrating its entitlement to
    summary judgment, that should have been the end of the
    matter.10 Indeed, Home Depot makes no attempt on appeal to
    10
    In finding that Jeweler’s Mutual was distinguishable, the district court
    also cited Willmott v. Federal Street Advisors, Inc., 
    2006 WL 3743716
     (N.D. Ill.
    Dec. 19, 2006), for the proposition that the Exculpatory Clause was
    enforceable because it did not entirely exculpate Home Depot. But that
    analysis reads too much into Willmott, which enforced an exculpatory
    clause where the plaintiff was seeking consequential damages for a breach,
    a type of damages specifically excluded by the contract at issue. The court
    held that the defendant could still be held liable for direct damages.
    Willmott, 
    2006 WL 3743716
    , *8 (“public policy does not prohibit an
    exculpatory clause that limits remedies to a plaintiff but does not absolve
    the other party of liability. The exculpatory clauses in the Loan
    Agreements do not absolve BOA of liability or in any way limit direct
    damages from a breach by BOA. Instead, they limit the extent of
    Willmott's remedies. This important difference distinguishes Jewelers
    Mutual Ins. Co. v. Firstar Bank Illinois, the case upon which Willmott
    (continued...)
    No. 19-2082                                                                 29
    defend the district court’s sua sponte reliance on Geimer or
    Willmott.
    Instead, Home Depot now cites paragraph 3 primarily as a
    means for resolving contradictory terms in the contract. Home
    Depot contends that paragraph 3 is a more specific provision
    regarding remedies that limits the reach of the more general
    Exculpatory Clause, and does not relieve Home Depot of all
    liability. Home Depot argues that, if the machine was not in
    good working condition, then Horne was entitled to its repair
    or replacement (or, presumably, as the agreement specifies, the
    return or adjustment of his $63.80 rental fee). This new
    argument attempting to reconcile the conflicting provisions of
    the rental agreement comes too late, and does not address
    Illinois law construing exculpatory clauses strictly against the
    drafter and against the party seeking to enforce them, which in
    both instances is Home Depot. As a secondary matter, Home
    Depot asserts without citation to any case law that Horne’s
    reliance on Jeweler’s Mutual and Shorr Paper is misplaced
    because paragraph 3 of the rental contract supplied him with
    a remedy and did not immunize Home Depot from all liability.
    Again, Home Depot did not present this argument to the
    district court, and it fails to account for Illinois law construing
    ambiguities strictly against the drafter. Finally, Home Depot
    fails to address why a provision purportedly limiting damages
    for breach of contract would apply to a claim for negligence. At
    10
    (...continued)
    relies.”). In this case, Home Depot sought in the district court not to limit
    Horne’s remedies but to entirely absolve itself of all liability for its breach
    of an express promise.
    30                                                   No. 19-2082
    most, paragraph 3's limitation of remedies might apply to
    Horne’s claim for breach of warranty (which sounds in
    contract), but not to the negligence claim. In any case, Home
    Depot made no argument in the district court regarding this
    clause and so waived this argument.
    4.
    Our reading harmonizing the conflicting provisions of the
    rental agreement also resolves another variation of Horne’s
    opposition to Home Depot’s motion for summary judgment,
    namely, that the injury he sustained was not within those
    contemplated by the Exculpatory Clause. See R. 170, at 11–12
    (arguing that Horne did not assume the risk of using a
    defective drain cleaner, in light of the contract’s promise to
    provide a machine in good working condition). Courts closely
    scrutinize liability release clauses because they are disfavored
    under Illinois law, and they are strictly construed against the
    party seeking to rely on them. The parties need not
    contemplate the precise occurrence that later results in injury,
    but the defendant must put the plaintiff on notice of the range
    of dangers for which the plaintiff assumes the risk of injury.
    Hawkins v. Capital Fitness, Inc., 
    29 N.E.3d 442
    , 447 (Ill. App.
    2015). Under the contract, Horne assumed the risks of
    operating a machine in good working condition. But because
    of the “good working condition” clause, he did not assume the
    risks of operating a machine with flaws in its basic functioning.
    Because Horne has evidence that three key features of the
    machine were defective and because a jury could infer that
    those defects caused his injuries, he is entitled to take his case
    against Home Depot to trial. And because his substantive
    No. 19-2082                                                   31
    claims may go forward, so too may his derivative spoliation
    claim.
    5.
    This is not to say that exculpatory clauses in general or the
    specific one at issue here are toothless. Horne must prove at
    trial that the machine was not in good working condition and
    that the alleged flaws in the machine were the cause of his
    injuries. Reading the Exculpatory Clause in the context of the
    whole agreement, Home Depot is not liable for injuries caused
    by a machine in good working condition. Most power tools
    come with inherent risks. If the device was not flawed and a
    customer nevertheless lost a finger, or suffered some other
    injury to her person or property, her remedies would be limited
    to repair or replacement of the machine, or adjustment of the
    rental fee.
    C.
    We promised earlier that we would also address whether
    the Exculpatory Clause here violates Illinois public policy.
    Because we have read the Exculpatory Clause narrowly as
    required by Illinois law, we conclude that it does not violate
    public policy. That is, because the Clause does not exculpate
    Home Depot for breach of the core promise in the contract, it
    is enforceable. As we noted above, exculpatory clauses are
    generally enforced “unless (1) it would be against a settled
    public policy of the State to do so, or (2) there is something in
    the social relationship of the parties militating against
    upholding the agreement.“ Harris, 
    519 N.E.2d at 919
    ; Jackson,
    
    114 N.E.2d at 725
    . Moreover, the clause must spell out the
    intention of the parties with great particularity and will not be
    32                                                      No. 19-2082
    construed to defeat a claim which is not explicitly covered.
    Scott & Fetzer, 
    493 N.E.2d at
    1029–30. In moving for summary
    judgment, Home Depot argued that nothing in the clause
    violated public policy, that there was no special relationship
    between the parties that would preclude enforcement, and that
    the type of injury suffered was reasonably foreseeable and
    within the scope of the Exculpatory Clause. Horne responded
    in the district court that the provision violates public policy as
    expressed in the Uniform Commercial Code (as adopted by
    Illinois at 810 ILCS 5/2-314), that there was a substantial
    disparity in the bargaining positions between Horne as an
    individual and Home Depot as a large corporation, and that
    the injury was not reasonably contemplated by the parties
    because Horne did not assume the risk of operating a faulty
    machine.
    We have already addressed Horne’s last point by holding
    that the rental agreement may not exculpate Home Depot for
    injuries that result from breach of its core obligation to provide
    a machine in good working condition. We now conclude that,
    with the limits we have placed on this Clause, enforcement
    would not violate public policy in Illinois. Illinois allows
    private parties to a contract to allocate the risk of negligence,
    and exculpatory clauses are not, in and of themselves, violative
    of public policy as a matter of law. Reuben H. Donnelley, 
    592 N.E.2d at 11
    . “In the absence of legislation to the contrary,
    courts will not interfere with contracts containing exculpatory
    clauses, unless there is a defect in the contract negotiation
    process such that a disparity in bargaining power denied a
    party a meaningful choice.” 
    Id.
     See also Progressive Universal Ins.
    Co. of Ill. v. Liberty Mut. Fire Ins. Co., 
    828 N.E.2d 1175
    , 1180 (Ill.
    No. 19-2082                                                   33
    2005) (an agreement will not be invalidated on public policy
    grounds unless it is clearly contrary to what the constitution,
    the statutes or the decisions of the courts have declared to be
    the public policy or unless it is manifestly injurious to the
    public welfare).
    Horne’s reliance on Section 2-314 of the commercial code as
    support for his public policy argument is unavailing. That
    section provides for an implied warranty of merchantability for
    goods “unless excluded or modified.” See 810 ILCS 5/2-316
    (“Exclusion or modification or warranties”). The express terms
    of the statute thus contemplate that parties to a contract may
    bargain away rights to an implied warranty of merchantability.
    So long as the parties comply with the terms of section 2-316 in
    modifying or excluding a warranty, such a provision would not
    violate Illinois law and may not provide a basis for a claim that
    the agreement violates public policy. Horne failed to account
    for section 2-314's language allowing exclusions or
    modifications under section 2-316. The commercial code does
    not support Horne’s claim that the Exculpatory Clause was
    contrary to state law.
    Finally, Horne’s generic “David and Goliath” argument
    regarding the relative bargaining position of the parties is not
    the sort of disparity that violates public policy under Illinois
    law. Bargaining relationships that potentially violate public
    policy include those between an employer and employee;
    between the public and those charged with a duty of public
    service, such as involving a common carrier, an innkeeper, a
    public warehouseman or a public utility; and between parties
    where there is such a disparity of bargaining power that the
    agreement does not represent a free choice on the part of the
    34                                                   No. 19-2082
    plaintiff, such as a monopoly or involving a plaintiff without a
    reasonable alternative. White v. Village of Homewood, 
    628 N.E.2d 616
    , 619–20 (Ill. App. 1993) (citing Restatement (Second) of
    Torts § 496B, comments e-j, at 567–69 (1965)). Horne’s
    suggestion that he was pressured by the serious nature of his
    plumbing problem is insufficient to demonstrate that he was
    deprived of free choice. He does not suggest, for example, that
    he had no other options, that he could not hire a plumber, or
    rent a machine elsewhere under better terms. The record
    demonstrates that, after this incident he did in fact hire a
    plumber to fix the issue. Because he had other options, and
    because he did not have the type of special relationship with
    Home Depot that Illinois courts have referenced, he cannot
    establish that the Exculpatory Clause violated public policy.
    D.
    Horne’s case against Electric Eel is a different matter
    entirely, both factually and legally. Horne brought claims
    against Electric Eel for negligence, strict products liability, and
    breach of express and implied warranties. Although his
    complaint alleged many different acts of negligence and types
    of faults with the device, in opposing Electric Eel’s motion for
    summary judgment, Horne pointed to the malfunctioning foot
    pedal and toggle switch as the defects that caused his injuries.
    Yet he conceded that, because the drain cleaner is no longer
    available for inspection, “it is impossible to determine the
    specific malfunction of this machine as it existed on July 21,
    2017.” R. 166, at 4. He asserted that Electric Eel was negligent
    in failing to properly inspect and test the defective product but
    failed to supply record support for this assertion or even
    explain how the company’s inspections and tests were
    No. 19-2082                                                     35
    inadequate. He also argued that Electric Eel warned of the
    dangers presented by kinked cables, and yet once the cable
    became kinked, the manufacturer, “seemingly, left Calvin with
    no alternative in its design other than to manually pull the
    kinked cable from the drain as the toggle switch and foot pedal
    both did not work properly. Had there been another safeguard
    in place, Calvin would not have had to manually pull the cable
    from the drain.” Id. He conclusorily claimed that he could
    therefore show that he was injured by a drain cleaner that was
    unreasonably dangerous at the time it left the control of Electric
    Eel.
    In Illinois, an injured plaintiff may allege two types of
    products liability claims: negligence and strict liability. Salerno
    v. Innovative Surveillance Tech., Inc., 
    932 N.E.2d 101
    , 108 (Ill.
    App. 2010). Horne has alleged both. “[T]o recover in a strict
    product liability action, a plaintiff must plead and prove that
    the injury complained of resulted from a condition of the
    product, that the condition was unreasonably dangerous, and
    that it existed at the time the product left the manufacturer's
    control.” Mikolajczyk v. Ford Motor Co., 
    901 N.E.2d 329
    , 335 (Ill.
    2008). For his negligence claim, Horne must establish the
    existence of a duty of care owed by the defendant, a breach of
    that duty, an injury proximately caused by that breach, and
    damages resulting from the breach. Salerno, 
    932 N.E.2d at
    111
    (citing Calles v. Scripto-Tokai Corp., 
    864 N.E.2d 249
    , 263 (Ill.
    2007)). For a breach of warranty claim based on a product
    defect, a plaintiff must prove, among other things, that the
    purported defect existed when the product left the
    manufacturer’s control. Alvarez v. American Isuzu Motors, 
    749 N.E.2d 16
    , 22 (Ill. App. 2001).
    36                                                   No. 19-2082
    Common to each of these claims is the need for Horne to
    demonstrate that there was a defect in the device at the time it
    left Electric Eel’s control. Also for each of these claims, Horne
    must also demonstrate that the alleged defect caused his injury:
    Under Illinois law, in a products liability action,
    whether based on strict liability or negligence,
    the plaintiff must demonstrate a causal
    relationship between the injury and the
    manufacturer's product. … The causal
    relationship can be proven by circumstantial
    evidence. … But in order to get to the jury, the
    plaintiff must demonstrate more than a mere
    possibility that the product caused the injury. …
    Rather, the plaintiff must come forward with
    evidence justifying an inference of probability.
    Thornton v. M7 Aerospace LP, 
    796 F.3d 757
    , 770 (7th Cir. 2015).
    As it did in analyzing the claims against Home Depot, the
    district court again rejected Horne’s unsupported denial that he
    received the device listed in the contract, and so we will again
    assume that Horne received the device that Electric Eel
    manufactured and delivered to the Home Depot store on May
    2, 2017. In its Rule 56.1 statement of material facts, Electric Eel
    submitted testimony from Richard Berry, the employee who
    assembled and tested the device before it was shipped to
    Home Depot. Berry testified that he personally assembled and
    tested the machine that was listed in Horne’s rental contract
    before it was delivered to the Homewood Home Depot. When
    he completed assembly, Berry tested the operation of the
    device, including the foot pedal and the forward/reverse toggle
    No. 19-2082                                                    37
    switch. He testified that the machine had no defects when it
    was shipped out, that it was in “pristine, perfect condition,”
    and that he would not have sent it out if there had been any
    issues with it.
    Horne responded to this statement with, “Deny. There were
    other defects present.” Horne did not cite any record evidence
    to support either his bald denial or his assertion that there were
    defects present when Electric Eel shipped the device. In fact,
    Horne did not supply references to the record in support of any
    of his denials in his response to Electric Eel’s statement of
    material facts, and so the district court deemed Horne to have
    admitted Electric Eel’s version of the facts to the extent they
    were properly supported. Electric Eel’s assertion that there
    were no defects in the device when it left the company’s
    control is well-supported by Berry’s testimony. Horne also
    failed to produce any evidence that Electric Eel’s actions (or
    omissions) were the cause of his injury. And he failed to
    produce any evidence regarding the alleged design defect,
    offering only speculation that some unspecified safer design
    would have prevented his injuries. See Salerno, 
    932 N.E.2d at 111
     (manufacturer's duty to design reasonably safe products
    does not require the product to reflect the safest design
    possible; the question is not whether the product could have
    been made safer, but whether it is dangerous because it fails to
    perform in the manner reasonably to be expected in light of its
    nature and intended function). In any case, speculation that the
    device could have incorporated more safety features is
    inadequate to demonstrate that Electric Eel’s action or inaction
    was the cause of his injuries.
    38                                                    No. 19-2082
    Although Horne may be correct that not all product liability
    cases require expert testimony to prove that a product was
    defective and that the defect existed when the product left the
    manufacturer’s control, the alternative under Illinois law is to
    demonstrate that, in the absence of abnormal use or reasonable
    secondary causes the product failed to perform in the manner
    reasonably to be expected in light of its nature and intended
    function. DiCosolo v. Janssen Pharm., Inc., 
    951 N.E.2d 1238
    , 1244
    (Ill. App. 2011). But Horne has failed to produce any evidence
    regarding the absence of abnormal use or reasonable secondary
    causes. In a case where the record shows that the product was
    rented out twenty-four times after it left the manufacturer’s
    control and before the plaintiff was injured, the plaintiff must
    produce some evidence from which a court could infer the
    absence of abnormal use or reasonable secondary causes.
    Horne’s claims against Electric Eel fail for lack of evidence
    tying the company to his injuries.
    E.
    Finally, Horne appeals the district court’s grant of a motion
    to quash a subpoena issued to RGIS, LLP. This court reviews a
    district court's grant or denial of a motion to quash a subpoena
    for abuse of discretion. Mitchell v. City of Chicago, 
    862 F.3d 583
    ,
    586 (7th Cir. 2017). Near the close of discovery, Horne learned
    that Home Depot had hired RGIS to inventory tools that the
    store rented out. Believing that RGIS had information that
    could assist him in locating the missing machine or in proving
    the spoliation claim, Horne attempted to subpoena RGIS,
    seeking inventory reports and other documents. RGIS notified
    Horne’s counsel that the subpoena had not been sent to the
    company’s registered agent. Horne’s counsel then reissued the
    No. 19-2082                                                    39
    subpoena shortly after discovery closed, without seeking leave
    of court. Home Depot moved to quash the subpoena, and after
    a brief hearing, the district court granted the motion, finding
    that it was not timely issued. On appeal, Horne asserts that the
    district court abused its discretion in quashing the subpoena
    because Home Depot lacked standing to object to a subpoena
    issued to a third party. But Horne failed to raise this objection
    in the district court, and the court acted well within its
    discretion in quashing the late-filed discovery request.
    F.
    Before closing, we respond briefly to our dissenting
    colleague. Like the district court, the dissent concludes that the
    final sentence of paragraph 3 of the rental agreement limits
    Home Depot’s liability for failing to provide a machine in good
    working order to repair or replacement of the machine, or an
    adjustment to the rental charge of $68.30. That clause, the
    dissent contends, keeps the agreement from being rendered
    illusory because Home Depot “is not completely off the hook
    for a breach.” Because of the availability of this limited remedy,
    the dissent finds Jewelers Mutual inapplicable.
    But Home Depot waived any reliance on this contract
    provision by failing to cite it, rely on it, or develop any
    argument using it in any manner in the district court even
    though Horne asserted that the company was in breach, and
    invoked Jewelers Mutual. In fact, in the district court, Home
    Depot simply denied that it breached the contract, and the
    company failed entirely to respond to Horne’s argument under
    Jewelers Mutual and Shorr Paper. Arguments not raised in the
    district court are waived. Savory v. Cannon, 
    947 F.3d 409
    , 430
    40                                                    No. 19-2082
    (7th Cir. 2020); Milwaukee Ctr. for Independence, Inc. v. Milwaukee
    Health Care, LLC, 
    929 F.3d 489
    , 493–94 (7th Cir. 2019). Even on
    appeal, Home Depot continues to rely primarily on its claim
    that it may enforce the Exculpatory Provision because it did not
    breach the contract, although the company now acknowledges
    that it might need to show more than that it provided a drain
    cleaner in “as is” condition. Having ignored Horne’s argument
    entirely in the district court, Home Depot makes only a cursory
    and incomplete effort to respond to Jewelers Mutual on appeal.
    Rather than treating these failings as a waiver, the dissent
    treats this new argument as preserved because the district court
    constructed the argument for Home Depot. But under the
    principle of party presentation, courts generally do not craft
    new arguments for a party, especially in civil cases and
    especially when the party is represented by counsel:
    In our adversarial system of adjudication, we
    follow the principle of party presentation. As
    this Court stated in Greenlaw v. United States, 
    554 U.S. 237
    , 
    128 S.Ct. 2559
    , 
    171 L.Ed.2d 399
     (2008),
    “in both civil and criminal cases, in the first
    instance and on appeal ..., we rely on the parties
    to frame the issues for decision and assign to
    courts the role of neutral arbiter of matters the
    parties present.” 
    Id., at 243
    , 
    128 S.Ct. 2559
    . In
    criminal cases, departures from the party
    presentation principle have usually occurred “to
    protect a pro se litigant's rights.” Id., at 244, 
    128 S.Ct. 2559
    ; see, e.g., Castro v. United States, 
    540 U.S. 375
    , 381–383, 
    124 S.Ct. 786
    , 
    157 L.Ed.2d 778
    No. 19-2082                                                      41
    (2003) (affirming courts’ authority to recast pro
    se litigants’ motions to “avoid an unnecessary
    dismissal” or “inappropriately stringent
    application of formal labeling requirements, or
    to create a better correspondence between the
    substance of a pro se motion's claim and its
    underlying legal basis” (citation omitted)). But
    as a general rule, our system “is designed
    around the premise that [parties represented by
    competent counsel] know what is best for them,
    and are responsible for advancing the facts and
    argument entitling them to relief.” 
    Id., at 386
    ,
    
    124 S.Ct. 786
     (Scalia, J., concurring in part and
    concurring in judgment).
    United States v. Sineneng-Smith, 
    140 S. Ct. 1575
    , 1579 (2020).
    Again, Home Depot never once in the district court relied
    on the limitation of remedies provision. This well represented
    corporation is not in need of our assistance in crafting
    arguments for summary judgment, yet the district court and
    now the dissent risk our role as neutral arbiters to become
    advocates for one side of this dispute. It is not our role to save
    a party from the consequences of drafting ambiguous or
    contradictory contract terms, or failing to advance arguments
    that may be advantageous. Moreover, a company may decide
    for strategic business reasons not to pursue legal arguments
    that may be available to them. It is not difficult to imagine that
    Home Depot made a strategic choice not to raise the refund-is-
    sufficient-remedy argument in the district court because of the
    message that this would deliver to potential customers.
    Imagine the marketing: “Whether you lose a finger, a hand, or
    42                                                    No. 19-2082
    an arm, you can rest assured we will return your rental fee!”
    We risk overruling a company’s business judgment when we
    intervene and advance new arguments on behalf of a party.
    But in any case, this provision does little to save the primary
    promise in the contract from becoming illusory, and perhaps
    that is why Home Depot did not advocate this position itself
    until the district court fashioned the argument. Jewelers Mutual
    rejected the idea that a return of the rental fee could relieve the
    bank of liability for breaching a duty it expressly assumed:
    In this contract, in exchange for plaintiff’s rental
    fee, defendant assumed the obligation to
    exercise ordinary care to prevent unauthorized
    access to the safety deposit box. Having
    assumed this duty, defendant cannot exculpate
    itself from liability for a breach of that duty.
    Accepting defendant’s argument would mean
    that, if defendant routinely breached these safety
    deposit box rental agreements by handing the
    keys to anyone who came in off the street and
    asked for them, it would have no liability to its
    customers except to give them their rental fee
    back. It is safe to assume that, if defendant
    explained the agreement this way in the
    contract, defendant would not have many safety
    deposit box customers.
    Jewelers Mutual, 
    820 N.E.2d at
    416–17.
    A return of the rental fee arguably compensates the renter
    for a complete failure to provide a drain rodder, and leaves the
    renter in no worse position than if he had never rented the
    No. 19-2082                                                    43
    product. But return of the rental fee provides no compensation
    for the breach of the express promise to provide the machine
    in good working condition. That promise implies a duty to
    inspect the device using ordinary care before supplying it to a
    renter. Under the dissent’s reading, Home Depot could
    promise to provide a machine in good working condition,
    knowingly or negligently provide it in a dangerous condition,
    and then limit any damages claim to $68.30. Indeed, it is
    unclear how far this reading could extend: could a contract
    provision limiting damages to one dollar remove an agreement
    from the realm of Jewelers Mutual and insulate Home Depot
    from liability for knowingly or negligently providing a machine
    in poor (and potentially dangerous) condition? Such a reading
    of the contract would render the express promise to provide
    the machine in good working condition illusory under Jewelers
    Mutual.
    Moreover, although the contract purports to absolve Home
    Depot from all liability for breach of the contract (which it may
    not do without rendering the express promise of the contract
    illusory), nothing in the contract limits remedies for the
    company’s negligence in failing to supply a machine in good
    working condition. To be sure, Home Depot could have
    exercised ordinary care in inspecting the machine, and missed
    some latent defect. As we explained above, Home Depot
    would not be liable under those circumstances. The dissent
    seems to go farther and assume not only that this could happen
    (i.e. that the company could exercise ordinary care and miss a
    latent defect) but that it actually did happen here. But there are
    disputed issues of material fact as to whether Home Depot
    exercised ordinary care in inspecting the machine it rented to
    44                                                   No. 19-2082
    Horne, and only a jury can resolve those issues. As we noted
    earlier, a party seeking to enforce a favorable provision has the
    burden of proving substantial compliance with the material
    terms of the contract. James, 
    792 N.E.2d at 464
    ; Goldstein, 
    507 N.E.2d at
    167–68.
    Although Illinois law allows parties to bargain away their
    rights, it reads exculpatory clauses narrowly, and against the
    drafter. This contract was anything but clear, and its
    ambiguous and contradictory language does not protect Home
    Depot to the degree afforded by the district court or the
    dissent.
    III.
    Because Horne has raised genuine issues of material fact
    regarding whether Home Depot breached the contract by
    failing to provide a drain cleaner in good working condition,
    we vacate the judgment in favor of Home Depot and remand
    for proceedings consistent with this opinion. We affirm the
    judgment in favor of Electric Eel, and we also affirm the court’s
    ruling on the RGIS subpoena. Because we vacate the judgment
    in part, we also vacate the district court’s award of costs to the
    defendants as prevailing parties, and remand for
    reconsideration as to Electric Eel, which remains a prevailing
    party.
    AFFIRMED IN PART
    AND VACATED AND REMANDED IN PART.
    No. 19-2082                                                      45
    SCUDDER, Circuit Judge, dissenting in part. I join all parts of
    the majority opinion except the analysis and conclusion re-
    garding Horne’s breach-of-warranty and negligence claims
    against Home Depot. In my view, any damages available for
    Horne’s breach-of-warranty claim are limited by the rental
    agreement’s Limited Liability Clause. And as for Horne’s neg-
    ligence claim, the Exculpatory Clause bars him from recover-
    ing damages for his injury.
    I
    A
    Starting with the breach-of-warranty claim, all agree that
    Horne’s claim sounds in contract. Under Illinois law, “[a]
    party cannot promise to act in a certain manner in one portion
    of a contract and then exculpate itself from liability for breach
    of that very promise in another part of the contract.” Jewelers
    Mut. Ins. Co. v. Firstar Bank Ill., 
    820 N.E.2d 411
    , 415 (Ill. 2004).
    Doing so renders the contract illusory. See 
    id.
     at 415–16 (citing
    Shorr Paper Prods., Inc. v. Aurora Elevator, Inc., 
    555 N.E.2d 735
    ,
    738 (Ill. App. Ct. 1990); and Contact Lenses Unlimited, Inc. v.
    Johnson, 
    531 N.E.2d 928
    , 931 (Ill. App. Ct. 1988)). The majority
    and I agree on this basic legal principle. So far, so good.
    But the majority then relies on an Illinois Supreme Court
    decision, Jewelers Mutual, to conclude that applying the Excul-
    patory Clause to Horne’s breach-of-warranty claim would
    make Home Depot’s rental agreement illusory. It is at this
    point that our paths diverge. Based on my reading of the
    rental agreement, Home Depot provides customers a rem-
    edy—albeit a limited one—in the event the company breaches
    its obligation to provide equipment in “good working condi-
    tion.” Because Home Depot does not entirely exculpate itself
    46                                                   No. 19-2082
    in the event of this contractual breach, the rental agreement
    does not contain illusory promises.
    As the majority explains, the plaintiffs in Jewelers Mutual
    “were insurers of individuals and businesses that rented
    safety deposit boxes at a bank.” Maj. Op. 25. The rental agree-
    ment included a clause providing that the “customer assumes
    all risks of depositing the contents of the box with defendant
    and that there ‘shall be no liability on the part of said bank,
    for loss of, or injury to, the contents of said box from any cause
    whatever.’” Jewelers Mut., 
    820 N.E.2d at
    414–15. The next sen-
    tence of the rental agreement, however, indicated that the
    bank assumed “one particular liability”—that of exercising
    “ordinary care to prevent the unauthorized opening of the
    box.” 
    Id. at 415
    . The Illinois Supreme Court explained that the
    two clauses could not be reconciled because “[a] party cannot
    promise to act in a certain manner in one portion of a con-
    tract” by promising to exercise ordinary care but then com-
    pletely “exculpate itself from … that very promise” which
    “formed the heart of the parties’ agreement.” 
    Id.
     And the sit-
    uation was not one, the court explained, where, “in the event
    of a breach, the plaintiff’s damages are limited to a return of
    the rental fee.” 
    Id.
     In the end, then, Jewelers Mutual held that
    the “exculpatory provision is not applicable to an allegation
    that defendant breached its [contractual obligation],” so the
    plaintiff could seek damages for the breach. 
    Id. at 417
    .
    Jewelers Mutual would apply to Home Depot’s rental
    agreement if the Exculpatory Clause totally and completely
    eliminated liability for failing to provide the rental equipment
    in “good working condition.” Indeed, the majority adopts this
    No. 19-2082                                                      47
    exact position. But that view proves untenable because it fo-
    cuses only on the Exculpatory Clause without regard to the
    Limited Liability Clause, which provides:
    Should The Home Depot fail to meet any of its
    obligations under this Agreement, Customer’s
    only remedy is repair or replacement of defi-
    cient Equipment or to receive, at The Home De-
    pot’s option, a rental charge adjustment.
    R. 151-3, at ¶ 3.
    The majority treats Home Depot as having waived any re-
    liance on the Limited Liability Clause. Though the majority is
    correct that Home Depot did not reference the Limited Liabil-
    ity Clause in its summary judgment papers, the district court
    discussed the clause in its order granting Home Depot’s mo-
    tion for summary judgment. More specifically, the district
    court recognized that “the exculpatory clause, when read to-
    gether with the provision in Paragraph 3, limits Home De-
    pot’s contractual liability but does not entirely exculpate
    Home Depot.” Horne v. Home Depot U.S.A., Inc., 
    2019 WL 556709
    , at *5 (N.D. Ill. Feb. 12, 2019). In my view, the district
    court’s reference to and reliance on the Limited Liability
    Clause means there is no waiver here. See United States v. City
    of Chicago, 
    869 F.2d 1033
    , 1036 (7th Cir. 1989) (“It is folly for [a
    party] to assert that an appeals court on review of a district
    court judgment cannot consider the merits of each and every
    theory that the district judge relied upon in deciding the
    case.”). Moreover, under Illinois law we must construe the
    one-page rental agreement “as a whole, viewing particular
    terms or provisions in the context of the entire agreement.”
    Matthews v. Chi. Transit Auth., 
    51 N.E.3d 753
    , 776 (Ill. 2016);
    see 
    id.
     (explaining contracts should not be interpreted “by
    48                                                  No. 19-2082
    viewing a clause or provision in isolation”). Moreover,
    “where both a general and a specific provision in a contract
    address the same subject, the more specific clause controls.”
    Grevas v. U.S. Fid. & Guar. Co., 
    604 N.E.2d 942
    , 944 (Ill. 1992).
    Reading the rental agreement as a whole, the general Ex-
    culpatory Clause combined with the more specific Limited Li-
    ability Clause do not entirely exculpate Home Depot from li-
    ability. Rather, the rental agreement allows Horne to recover
    limited damages. Home Depot, in short, is not completely off
    the hook for a breach: because the Limited Liability Clause
    applies to Horne’s contractual claim, the Exculpatory Clause
    does not render the rental agreement illusory. So Jewelers Mu-
    tual does not govern.
    In charting a different course, the majority opinion lists
    cases to support the proposition that “a party in material
    breach may not enforce a provision of a contract that is favor-
    able to him, such as an exculpatory clause.” Maj. Op. 20 (empha-
    sis added). What these cases ultimately seem to be getting at,
    however, is the settled principle that a party cannot maintain
    a suit for damages for breach of contract when the complain-
    ing party is also in breach. See Robinhorne Constr. Corp. v.
    Snyder, 
    251 N.E.2d 641
    , 645–46 (Ill. App. Ct. 1969) (citing Glen-
    ridge Coal Co. v. Marion County Coal Co., 
    205 Ill. App. 264
    , 265
    (Ill. App. Ct. 1917) (“An action for breach of a contract cannot
    be maintained where the complaining party is in default.”);
    and Consumers Mut. Oil Co. v. W. Petroleum Co., 
    216 Ill. App. 382
    , 385 (Ill. App. Ct. 1920) (“[A] party suing for damages for
    a breach of a contract must not only aver but prove he is not
    himself in default as to the agreement for the breach of which
    the suit is brought ….”)). Indeed, of all five cases relied on by
    No. 19-2082                                                   49
    the majority, none holds that a breaching party may not de-
    fend itself by relying on the contract’s exculpatory clause, ab-
    sent some other reason rendering the clause unenforceable.
    See, e.g., Dubey v. Pub. Storage, Inc., 
    918 N.E.2d 265
    , 276 (Ill.
    App. Ct. 2009) (explaining that a damages limitation clause
    was unenforceable on unconscionability grounds and because
    it violated Illinois’s Landlord and Tenant Act). Even the ma-
    jority opinion seems to acknowledge the limitations of its
    analysis by recognizing that exculpatory clauses only “gener-
    ally come into play once there has been a breach.” Maj. Op.
    21.
    Assuming Horne can prove that Home Depot failed to
    provide the drain-rodding machine in good working order,
    his remedy for the contractual breach should be limited to “re-
    pair or replacement” of the machine, or at Home Depot’s op-
    tion, a rental charge adjustment of $63.80. I would remand to
    the district court with instructions that the remedy for the
    breach-of-warranty claim cannot deviate from or exceed the
    compensation allowed by the Limited Liability Clause.
    B
    Next up is the negligence claim. The majority opinion of-
    fers no real distinction in its analysis of Horne’s contract and
    negligence claims. Rather, the majority concludes that be-
    cause nothing in paragraph 3’s Limited Liability Clause ap-
    plies to claims for negligence, Horne can proceed to trial on
    his tort claim. But because I read the Exculpatory Clause’s lan-
    guage in paragraph 9 as applying to claims that sound in neg-
    ligence, I would treat Horne’s contract and tort claims as dis-
    tinct from one another.
    50                                                      No. 19-2082
    Lessors of equipment generally owe a duty of care to those
    expected to use the equipment. The leading Illinois case dis-
    cussing negligence claims in this context is Huckabee v. Bell &
    Howell, Inc., 
    265 N.E.2d 134
     (Ill. 1970). The plaintiff in Huckabee
    suffered a fractured jaw and broken wrists after the scaffold-
    ing on which he was standing tipped and fell to the ground.
    
    Id. at 136
    . Huckabee explained that, in cases involving leased
    equipment, a bailor may be liable to a third person if:
    (1) [H]e supplied the chattel in question, (2) the
    chattel was defective at the time it was supplied,
    (3) the defect could have been discovered by a
    reasonable inspection, when inspection is re-
    quired (I.e., where the danger of substantial
    harm because of a defect is great, as we deem it
    is here), and (4) the defect was the proximate
    cause of the injury.
    
    Id.
     at 137 (citing Chambliss v. Walker Constr. Co., 
    197 N.E.2d 83
    ,
    86 (Ill. App. Ct. 1964) (defective truck); and Witt v. John Hennes
    Trucking Co., 
    199 N.E.2d 231
    , 234 (Ill. App. Ct. 1964) (defective
    crane)). Section 408 of the Restatement (Second) of Torts,
    which Illinois courts apply, similarly provides that “[o]ne
    who leases a chattel as safe for immediate use is subject to li-
    ability to those whom he should expect to use the chattel … if
    the lessor fails to exercise reasonable care to make it safe for
    such use or to disclose its actual condition to those who may
    be expected to use it.” Restatement (Second) of Torts § 408
    (Am. L. Inst. 1965); see, e.g., Brobbey v. Enter. Leasing Co. of Chi.,
    
    935 N.E.2d 1084
    , 1093–94 (Ill. App. Ct. 2010) (applying section
    408). Comment (a) to section 408 then adds this instruction:
    When lessor must inspect. The fact that a chattel is
    leased for immediate use makes it unreasonable
    No. 19-2082                                                      51
    for the lessor to expect that the lessee will do
    more than give it the most cursory of inspec-
    tions. The lessor must, therefore, realize that the
    safe use of the chattel can be secured only by
    precautions taken by him before turning it over
    to the lessee. … If the chattel is made by a third per-
    son, the lessor is required to exercise reasonable care
    to inspect it before turning it over to the lessee.
    Restatement (Second) of Torts § 408 cmt. a (second emphasis
    added).
    Notwithstanding this default duty that lessors owe to les-
    sees, parties may generally contract around liability for negli-
    gence. Illinois law is clear on the point. “Public policy strongly
    favors freedom to contract, as is manifest in both the United
    States Constitution and [the Illinois] constitution.” McClure
    Eng’g Assocs., Inc. v. Reuben H. Donnelley Corp., 
    447 N.E.2d 400
    ,
    402 (Ill. 1983) (citation omitted). Under Illinois law, a party
    may contract to avoid liability for its own negligence and, ab-
    sent fraud or willful and wanton negligence, the contract will
    be valid and enforceable unless: (1) there is a substantial dis-
    parity in the bargaining position of the two parties; (2) enforc-
    ing the contract would violate public policy; or (3) something
    in the social relationship between the parties militates against
    upholding the contract. See Garrison v. Combined Fitness Ctr.,
    Ltd., 
    559 N.E.2d 187
    , 189–90 (Ill. App. Ct. 1990); see also Re-
    statement (Second) of Contracts § 195 (Am. L. Inst. 1981) (list-
    ing situations in which a contract term that exempts a party
    from tort liability is unenforceable on public policy grounds);
    Restatement (Second) of Torts § 496B (“A plaintiff who by
    contract or otherwise expressly agrees to accept a risk of harm
    arising from the defendant’s negligent or reckless conduct
    52                                                  No. 19-2082
    cannot recover for such harm, unless the agreement is invalid
    as contrary to public policy.”).
    The underlying rationale for these principles is that
    “courts should not interfere with the right of two parties to
    contract with one another if they freely and knowingly enter
    into the agreement.” Garrison, 
    559 N.E.2d at 190
    . The majority
    concludes, and I agree, that none of the three exceptions ren-
    ders the rental agreement’s Exculpatory Clause unenforcea-
    ble. Indeed, Illinois law allows parties to allocate the risk of
    negligence through use of exculpatory clauses, see Reuben H.
    Donnelley Corp. v. Krasny Supply Co., 
    592 N.E.2d 8
    , 11 (Ill. App.
    Ct. 1991), and as the majority explains, Horne’s “David and
    Goliath” argument regarding his bargaining position as com-
    pared to Home Depot’s “is not the sort of disparity that vio-
    lates public policy under Illinois law.” Maj. Op. 33. Nor did
    Horne have any type of special relationship with Home Depot
    that Illinois courts have identified as violating public policy.
    To be sure, exculpatory clauses “do not enjoy special fa-
    vor” under Illinois law. Meyers v. Rockford Sys., Inc., 
    625 N.E.2d 916
    , 921 (Ill. App. Ct. 1993). They must be strictly con-
    strued against the benefitting party, especially when that
    party drafted the release. See Harris v. Walker, 
    519 N.E.2d 917
    ,
    919 (Ill. 1988). “Such clauses must spell out the intention of
    the parties with great particularity and will not be construed
    to defeat a claim which is not explicitly covered by their
    terms.” Scott & Fetzer Co. v. Montgomery Ward & Co., 
    493 N.E.2d 1022
    , 1029–30 (Ill. 1986). Illinois law does not require
    the “precise occurrence which results in injury” to have been
    contemplated by the contracting parties at the time they enter
    into the contract. Garrison, 
    559 N.E.2d at 190
    . Instead, the in-
    jury must fall “within the scope of possible dangers ordinarily
    No. 19-2082                                              53
    accompanying the activity and, thus, [be] reasonably contem-
    plated by the plaintiff.” 
    Id.
    Recall that the Exculpatory Clause in the Home Depot
    rental agreement states the following:
    RELEASE,     INDEMNIFICATION      AND
    WAIVER OF DAMAGES. TO THE FULLEST
    EXTENT PERMITTED BY LAW, CUSTOMER
    INDEMNIFIES, RELEASES, WAIVES AND
    HOLDS THE HOME DEPOT HARMLESS
    FROM AND AGAINST ALL CLAIMS, LOSSES,
    EXPENSES (INCLUDING ATTORNEY’S FEES
    AND     EXPENSES),  LIABILITIES,  AND
    DAMAGES       (INCLUDING     PERSONAL
    INJURY, DEATH, PROPERTY DAMAGE, LOST
    PROFITS, AND SPECIAL, INCIDENTAL AND
    CONSEQUENTIAL DAMAGES) IN ANY WAY
    CONNECTED WITH THE EQUIPMENT, ITS
    OPERATION OR USE, OR ANY DEFECT OR
    FAILURE THEREOF OR A BREACH OF THE
    HOME DEPOT’S OBLIGATIONS HEREIN.
    R. 151-3, at ¶ 9. The rental agreement also includes an As-
    sumption-of-Risk Clause, which provides, in relevant part:
    CUSTOMER LIABILITY. DURING THE
    RENTAL PERIOD, CUSTOMER ASSUMES
    ALL RISKS ASSOCIATED WITH AND FULL
    RESPONSIBILITY FOR THE POSSESSSION,
    CUSTODY AND OPERATION OF THE
    EQUIPMENT, INCLUDING, BUT NOT
    LIMITED    TO,   RENTAL   CHARGES,
    CUSTOMER TRANSPORT, LOADING AND
    54                                                  No. 19-2082
    UNLOADING, PROPERTY DAMAGES AND
    DESTRUCTION,    LOSSES, PERSONAL
    INJURY, AND DEATH.
    Id. at ¶ 7.
    The scope of these provisions is broad. The Exculpatory
    Clause expressly includes within its list of assumed risks
    “personal injury” resulting from the “equipment, its opera-
    tion or use.” Horne’s hand injury falls squarely within that
    language, and the injury he suffered falls within the scope of
    injuries reasonably contemplated by him. Remember, too,
    that Horne already knew from Home Depot’s Safety and Op-
    eration Guide, which he had reviewed before, that he was to
    “use caution at all times” and that the “cables can twist or
    kink and cause serious injury,” since “fingers or other body
    parts can be caught in rotating parts.”
    The majority rightly concludes that the Exculpatory
    Clause does not violate public policy, nor is the disparity in
    the parties’ bargaining positions so great that the contract can-
    not be enforced as written. Absent any language in the rental
    agreement that Home Depot contractually assumed a duty of
    care, I would enforce the Exculpatory Clause as written
    against Horne’s negligence claim. See, e.g., Jewelers Mut., 
    820 N.E.2d at 415
     (assuming liability to exercise ordinary care to
    prevent unauthorized opening of box).
    To be clear, Home Depot’s promise to provide the ma-
    chine in “good working condition” is not equivalent to the
    bank’s promise in Jewelers Mutual to exercise ordinary care in
    preventing the unauthorized opening of a box. This is because
    it remains conceivable that Home Depot or any other lessor
    No. 19-2082                                                  55
    could exercise reasonable care—including by adequately in-
    specting a rental device before turning it over to the con-
    sumer—while at the same time, providing a machine that was
    not in good working condition due to some latent defect that
    went undetected during the inspection. In such a scenario, the
    lessor would have breached a contractual duty without acting
    negligently. Breaching a contractual obligation and acting
    negligently are not one in the same. Finding nothing in the
    rental agreement suggesting that Home Depot promised to
    act with a specific standard of care, the Exculpatory Clause
    should apply. And its application bars Horne from recovering
    damages based in negligence.
    II
    A final, practical observation warrants underscoring.
    Hardware and other big-box stores presumably rely on lim-
    ited-liability and exculpatory provisions as one way to keep
    the price of the rentals affordable. Customers agree to this
    trade-off by signing the contract. Given today’s majority deci-
    sion, these stores might do well to revisit their rental agree-
    ments. Including contradictory promises—such as offering
    equipment “as is” and “in good working condition”—causes
    a real, yet avoidable, contractual conundrum. In the same
    vein, exculpating all liability in one clause, but only limiting
    that liability in another, creates another interpretive chal-
    lenge—one in which I disagree with the majority’s approach.
    I respectfully dissent.
    

Document Info

Docket Number: 19-2082

Judges: Rovner

Filed Date: 2/10/2021

Precedential Status: Precedential

Modified Date: 2/10/2021

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