Michael Thomas v. Aline Martija ( 2021 )


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  •                                In the
    United States Court of Appeals
    For the Seventh Circuit
    ____________________
    No. 19-1767
    MICHAEL THOMAS,
    Plaintiff-Appellant,
    v.
    ALINE MARTIJA, et al.,
    Defendants-Appellees.
    ____________________
    Appeal from the United States District Court for the
    Northern District of Illinois, Eastern Division.
    No. 15 C 7187 — Rebecca R. Pallmeyer, Chief Judge.
    ____________________
    ARGUED OCTOBER 28, 2020 — DECIDED MARCH 16, 2021
    ____________________
    Before RIPPLE, WOOD, and BRENNAN, Circuit Judges.
    WOOD, Circuit Judge. In 1976, the Supreme Court
    recognized that the government has an “obligation to provide
    medical care for those whom it is punishing by incarceration.”
    Estelle v. Gamble, 
    429 U.S. 97
    , 103 (1976). And the state may not
    punish someone by withholding necessary care. As this court
    has recognized, the Eighth Amendment “safeguards the
    prisoner against a lack of medical care that ‘may result in pain
    2                                                  No. 19-1767
    and suffering which no one suggests would serve any
    penological purpose.’” Petties v. Carter, 
    836 F.3d 722
    , 727 (7th
    Cir. 2016) (en banc) (quoting Gamble, 
    429 U.S. at 103
    ). The
    question in this case is whether Michael Thomas, who has
    been incarcerated in Illinois for over a decade, suffered from
    deliberately indifferent medical care in violation of his Eighth
    Amendment rights with respect to the care his prison
    furnished (or failed to furnish) for his broken hand and his
    enlarged prostate.
    In this suit, which Thomas brought under 
    42 U.S.C. § 1983
    ,
    he seeks recovery from three sources: Dr. Saleh Obaisi; Dr.
    Aline Martija; and the company that Illinois uses to provide
    prison health care, Wexford Health Sources. The district court
    granted summary judgment to all defendants on all claims.
    We agree with the dispositions in favor of Dr. Martija and
    Wexford. We conclude, however, that triable issues of fact
    remain with respect to Dr. Obaisi (who appears here through
    his Estate, since he died several years ago). We thus reverse
    and remand that part of the judgment.
    I
    Thomas broke his hand in the midst of a fight at the Hill
    Correctional Center on March 23, 2011. He sought and
    received medical care from the Hill staff, who put a cast on
    his hand and prescribed a low-bunk permit to avoid
    subjecting him to severe pain and potential further injury
    from the need to use his broken hand to reach the upper bunk.
    X-rays from May 9, 2011, showed that Thomas’s hand had
    begun to heal but was still fractured.
    On May 11, 2011, Thomas was transferred to Illinois’s
    Stateville Correctional Center, where he remains today.
    No. 19-1767                                                    3
    Before he left Hill, the prison officials there told him that his
    cast needed to be removed for the transfer, but that he would
    receive a new cast upon his arrival at Stateville. Thomas
    agreed to have the cast taken off. Upon his arrival at Stateville,
    however, no one recasted him. A Stateville doctor reviewed
    Thomas’s May 9, 2011, x-ray (taken at Hill) on June 19, 2011,
    and concluded that the fracture remained “unresolved.” That
    observation went unnoted. A physician’s assistant looked at
    the same x-ray on June 30, 2011, and determined that Thomas
    required no further treatment. Yet a doctor’s note from
    August 2011 described the injured hand as “still healing,” and
    apparently things were still unresolved as of December 2011,
    when a doctor referred Thomas to physical therapy for his
    hand. Thomas received that therapy ten months later, from
    October to December of 2012.
    Our story picks up a year later, when in November 2013
    Dr. Obaisi became the medical director at Stateville; Dr.
    Martija joined its staff in July 2014. Thomas began seeing both
    Dr. Obaisi and Dr. Martija when he sought treatment and
    accommodations for lingering complications from his hand
    injury. Up until August 2014, he had kept his low-bunk
    permit, but it expired at that time. Asserting that he was still
    unable to navigate the top bunk, in October 2014 Thomas met
    with Stateville medical staff and asked them to renew the low-
    bunk permit. He also submitted formal requests through the
    prison’s grievance system for a referral to an orthopedic
    specialist for lingering complications from the same hand
    injury. Thomas met with Dr. Obaisi on January 15, 2015, at
    which time he repeated his requests for the low-bunk permit
    and for additional treatment for his hand (even though the
    appointment was for his prostate condition). Thomas
    submitted a grievance reiterating those requests the same day.
    4                                                 No. 19-1767
    Five months later, on June 25, 2015, Dr. Obaisi responded. He
    renewed Thomas’s low-bunk permit in the course of another
    visit related to Thomas’s enlarged prostate, and he agreed to
    refer Thomas to an orthopedic specialist. That appointment
    was scheduled for four months later, on October 29, 2015.
    After the orthopedists at the University of Illinois at
    Chicago (UIC) delayed Thomas’s appointment for an
    additional month, Thomas finally was seen there. The UIC
    specialist reported on November 12, 2015, that Thomas had
    suffered some nerve damage in his hand, with consequent
    diminished sensation. The specialist told Thomas that he
    would not have suffered such significant complications if his
    hand had been properly treated.
    As we indicated, Thomas also suffers from an enlarged
    prostate—a condition he has had since at least 1996. The
    record shows that from 2011 to 2016 he received regular
    treatment from medical staff in the prison system for his
    prostate. He has received the drug Flomax for this condition
    for many years, although Thomas does not believe that the
    Flomax has helped much. Thomas also saw Dr. Obaisi on
    January 15, 2015, for a residual urine test (a procedure that
    reveals blockage from an enlarged prostate), but he declined
    the opportunity to undergo the same procedure a week later.
    II
    The account of the facts we have just provided presents
    them in the light most favorable to Thomas, the party
    opposing summary judgment. The only question before us is
    whether these facts require judgment for the defendants, even
    when viewed in that favorable light, or if there is some work
    for the trier of fact to perform. Weighing evidence is for the
    No. 19-1767                                                    5
    factfinder, not the court. Anderson v. Liberty Lobby, Inc., 
    477 U.S. 242
    , 255 (1986); Kodish v. Oakbrook Terrace Fire Protection
    Dist., 
    604 F.3d 490
    , 505 (7th Cir. 2010). On the other hand, if
    there are no genuine disputes of fact and the record shows
    that the movant is entitled to judgment as a matter of law, no
    trial is needed. Thomas challenges the district court’s grant of
    summary judgment in favor of all three defendants. We first
    consider the individual defendants, and then turn to
    Wexford.
    A. Individual Defendants
    A prison official—including someone in the position of the
    doctors here—violates the Eighth Amendment “only when
    two requirements are met. First, the deprivation alleged must
    be, objectively, sufficiently serious,” and second, “[the] prison
    official must have a sufficiently culpable state of mind.”
    Farmer v. Brennan, 
    511 U.S. 825
    , 834 (1994) (internal quotation
    marks omitted). Farmer defined that state of mind as
    “deliberate indifference,” which exists when “the official
    knows of and disregards an excessive risk to inmate health or
    safety; the official must both be aware of facts from which the
    inference could be drawn that a substantial risk of serious
    harm exists, and he must also draw the inference.” 
    Id. at 837
    .
    In Davis v. Kayira, we elaborated on this standard, as it applies
    to an Eighth-Amendment claim based on inadequate medical
    care:
    [A] plaintiff might point to a number of things,
    including the obviousness of the risk, the defendant’s
    persistence in a course of treatment known to be
    ineffective, or proof that the defendant’s treatment
    decision departed so radically from accepted
    professional judgment, practice, or standards that a
    6                                                     No. 19-1767
    jury may reasonably infer that the decision was not
    based on professional judgment.
    
    938 F.3d 910
    , 915 (7th Cir. 2019) (cleaned up). In addition,
    “inexplicable delay in treatment which serves no penological
    interest” can support a finding of deliberate indifference in
    this context. Petties v. Carter, 836 F.3d at 730; Grievson v.
    Anderson, 
    538 F.3d 763
    , 779 (7th Cir. 2008).
    The district court accepted for purposes of the defendants’
    summary-judgment motion that Thomas’s two medical
    conditions were objectively serious, but it concluded that
    Thomas had failed to present any evidence that would permit
    the trier of fact to conclude that either doctor acted with
    deliberate indifference. We too confine our attention to the
    latter issue.
    1. Dr. Obaisi
    Before reaching Thomas’s substantive claims against Dr.
    Obaisi, we must clear away a procedural obstacle: what effect,
    if any, does the fact that Thomas is now proceeding only
    against Dr. Obaisi’s Estate have on this case? Thomas argues
    that the Estate has waived any substantive defenses to his
    section 1983 claim on appeal because in the trial court the
    Estate raised only the Illinois dead man’s statute in defense.
    That statute, Thomas contends, creates a state-law defense
    that applies in federal court only to matters for which state
    law provides the rule of decision. See Fed. R. Evid. 601;
    Lovejoy Electronics, Inc. v. O’Berto, 
    873 F.2d 1001
    , 1005 (7th Cir.
    1989). Since federal law provides the rule of decision in a case
    under section 1983, federal law governs privilege here.
    Thomas is overstating the matter a bit: the Supreme Court
    has instructed that state law provides the federal rule of
    No. 19-1767                                                    7
    decision in cases under section 1983 for some issues that the
    statute does not address, including survivorship. See 
    42 U.S.C. § 1988
    ; Robertson v. Wegmann, 
    436 U.S. 584
     (1978). The
    parties did not mention this wrinkle, but this case is not
    affected by it. Thomas thoroughly briefed his substantive
    claims against Dr. Obaisi before both the district court and
    this court, and the Estate has had ample opportunity to
    respond. We are therefore free to proceed to the merits.
    a. Hand Injury
    Thomas focuses on Dr. Obaisi’s long, and in Thomas’s
    view needless, delay both in renewing his low-bunk permit
    and in referring him to a specialist in response to his constant
    complaints of pain. It is not enough, however, simply to point
    to a delay, which may or may not reflect deliberate
    indifference. Instead, we ask how serious the condition in
    question was, how easy it would have been to treat it, and
    whether it exacerbated an injury or unnecessarily prolonged
    pain. Petties, 836 F.3d at 730–31. Delay need not be extreme;
    failing to provide a very easy treatment or accommodation
    can suffice, if unnecessary suffering resulted. See Gil v. Reed,
    
    381 F.3d 649
    , 662 (7th Cir. 2004).
    Failure to grant a low-bunk permit can support a finding
    of deliberate indifference. See, e.g., Palmer v. Franz, 
    928 F.3d 560
     (7th Cir. 2019); Withers v. Wexford Health Sources, Inc., 
    710 F.3d 688
     (7th Cir. 2013). Similarly, a physician’s delay, even if
    brief, in referring an inmate to a specialist in the face of a
    known need for specialist treatment may also reflect
    deliberate indifference. See Goodloe v. Sood, 
    947 F.3d 1026
     (7th
    Cir. 2020); Petties, 836 F.3d at 726. Even a delay of less than a
    week may be the result of deliberate indifference. See Conley
    8                                                     No. 19-1767
    v. Birch, 
    796 F.3d 742
    , 749 (7th Cir. 2015) (five days attributable
    to defendant).
    As our earlier account of the facts shows, Dr. Obaisi did
    not respond for six and ten months to Thomas’s requests for
    the renewal of his low-bunk permit and a referral to an
    orthopedic specialist. This timing would allow a factfinder to
    conclude that Dr. Obaisi was aware of Thomas’s continuing
    pain from the hand and consciously and needlessly delayed
    both measures. Thomas filed a grievance in October 2014 after
    meeting with prison medical professionals; that grievance
    covered his request for the renewal of the low-bunk permit,
    which had expired in August 2014, as well as his petition to
    see a specialist. Nothing came of it. Thomas then had an
    appointment with Dr. Obaisi on January 15, 2015, during
    which Thomas informed the doctor that he still needed a new
    low-bunk permit. Thomas codified this request in a formal
    grievance filed the same day. Dr. Obaisi finally began
    processing this request five months later, on June 25, 2015,
    after an appointment for Thomas’s prostate problems,
    without any explanation for his earlier inaction.
    Dr. Obaisi now offers several responses, but none in our
    view suffices to support summary judgment in his favor.
    First, he suggests that the evidence does not actually support
    a finding of when he knew about the permit request because
    his own notes from the January 2015 appointment do not
    mention it. But Thomas’s first-hand account of that
    conversation is competent evidence, even if one alternatively
    could infer from the lack of mention in the note that the issue
    was not raised. A jury reasonably could conclude that Dr.
    Obaisi simply did not record this detail. Indeed, failing to note
    a request is consistent with deliberate indifference toward
    No. 19-1767                                                  9
    that concern. Thomas’s concurrent grievance immediately
    after the appointment also supports a finding that he did, in
    fact, mention his request. Again, the fact that a jury might
    instead conclude that Dr. Obaisi learned about the request
    only on June 25, 2015, during the prostate exam, just shows
    that there is a dispute of fact that must be resolved. Dr.
    Obaisi’s notes from the June appointment indicate only “pain
    r[ight] hand post metacarpal fracture,” with no mention of a
    request for a permit. Yet in June Dr. Obaisi did take action on
    Thomas’s persistent request for a renewal of the low-bunk
    permit. A jury reasonably could conclude that Dr. Obaisi had
    known about the permit request for some time and, for no
    reason that appears in the record, simply delayed acting on it.
    Dr. Obaisi also contends that Thomas failed to present
    concrete evidence that would permit a finding that he was
    forced to use an upper bunk during the period of delay. We
    do not read the record this way. After Thomas’s low-bunk
    permit expired in August 2014, he made a request for its
    renewal in October. Thomas reiterated his plea in January
    2015, both during his appointment with Dr. Obaisi and
    through the formal grievance channels. A jury could
    reasonably conclude either that Thomas had to use an upper
    bunk between August 2014 and January 2015, and that this is
    what prompted his repeated requests for the accommodation,
    or at a minimum that he feared an imminent loss of his now-
    unprotected low-bunk privilege. Or the jury might see
    Thomas’s behavior as bad-faith pestering; we have no way of
    knowing without a trial. It is enough for present purposes to
    say that a reasonable jury could conclude that Thomas would
    not have persisted in his request unless he actually needed the
    accommodation.
    10                                                  No. 19-1767
    But, Dr. Obaisi suggests, perhaps Thomas did not actually
    need the permit after January 2015, when the doctor may have
    first known about Thomas’s request, because Thomas did not
    renew his request before June. That is just one possible
    inference from the five-month hiatus; another is that Thomas
    was discouraged or that he was trying to advance his request
    in other ways. A reasonable jury could conclude that a person
    who already had asked twice for a renewed permit and had
    submitted grievances formalizing that request still needed the
    permit. It could also find, on this record, that the delay would
    expose him to pain by forcing him to use his poorly healed
    broken hand to climb to an upper bunk.
    b. Specialist Referral
    The evidence would also permit a jury to conclude that Dr.
    Obaisi acted with deliberate indifference by unnecessarily
    delaying referring Thomas to an orthopedic specialist. Recall
    that Thomas asked for this referral in October 2014 and
    January 2015 when he saw Dr. Obaisi, and that he
    documented those requests through the formal grievance
    process. Dr. Obaisi finally began the referral process on June
    25, 2015. A jury could conclude that Dr. Obaisi learned about
    this request as early as the January appointment or through
    Thomas’s grievance filed immediately after that appointment,
    yet inexplicably failed to act for many months.
    Dr. Obaisi contends that he was not responsible for the
    delay; instead, he says, it was the fault of the UIC orthopedist.
    He suggests that the orthopedist may not have had an
    opening before October 2015, and that it was UIC, not himself,
    that rescheduled the appointment for November. All this is to
    say that there are facts that need to be resolved. It is enough
    for now that there is evidence supporting two possibilities:
    No. 19-1767                                                    11
    either that Dr. Obaisi was deliberately indifferent to Thomas’s
    needs and caused this delay, or that administrative issues
    beyond his control were to blame. Moreover, one cannot
    blame the orthopedists for delays before June 2015, when Dr.
    Obaisi initiated the referral process.
    Although Farmer requires only a showing of a substantial
    risk of harm to an inmate, it is still necessary to link that harm
    or the risk thereof to the defendant. Thomas has done so in
    two ways. First, he relies on the rule that a cognizable injury
    exists where an inmate presents “independent evidence that
    the delay exacerbated the injury or unnecessarily prolonged
    pain.” Petties, 836 F.3d at 730–31 (citing Williams v. Liefer, 
    491 F.3d 710
    , 716 (7th Cir. 2007)) (emphasis added). Dr. Obaisi’s
    delay, he contends, unnecessarily prolonged his pain while he
    was waiting for the orthopedist’s treatment plan, which
    ultimately included splinting his hand and pursuing physical
    therapy. Second, Thomas points to medical reports from his
    visit with the orthopedist. Those reports indicate that Thomas
    suffered from diminished sensation in his fingers and healing
    abnormalities, and they note that Thomas’s fracture had “not
    completely healed.” A jury could conclude that the delay in
    adequately treating Thomas’s hand injury led to nerve
    damage and improper healing. Failure to provide necessary
    relief and delaying access to a qualified specialist can lead to
    prolongation of pain. See Goodloe, 947 F.3d at 1032; Petties, 836
    F.3d at 731–32; Conley, 796 F.3d at 749.
    Dr. Obaisi pushes back against the proposition that the
    injuries the orthopedist documented are fairly traceable to
    anything he did or failed to do. When asked whether the
    damage “was due to the original breaking or due to the
    recovery after that,” the orthopedist told Thomas that his
    12                                                  No. 19-1767
    nerve damage resulted from “the original breaking.” But a
    jury reasonably could conclude that this meant only that the
    recovery process did not cause additional damage. That
    possibility is consistent with the theory that the original break
    caused the nerve damage because it was ignored for too long.
    Thomas’s case is also not undermined by the fact that he
    did not complain about his hand for two years and then again
    noted significant pain in October 2014 and January 2015. A
    jury could conclude that he suffered a setback caused by
    imperfect healing and that Dr. Obaisi’s failure to act with any
    sense of urgency exacerbated the injury.
    Taking another tack, Dr. Obaisi suggests that Thomas was
    responsible for his problems in 2015 because he got into a
    fight in March of that year and punched another inmate.
    Thomas may have used his formerly broken hand and caused
    all the damage the orthopedist documented in November
    2015. But Thomas complained of significant pain in his hand
    in October 2014, well before the new fight, and he formally
    asked to be seen by a specialist then and again in January
    2015. No fight two months after the later date could have
    affected that course of events. It is also worth noting that
    nothing in the record reveals which hand Thomas used
    during the March 2015 incident.
    Dr. Obaisi calls our attention to a potential typographical
    error in the medical report from the orthopedist and asks us
    to draw an inference favorable to him from that supposed
    glitch. On November 12, 2015, the orthopedist indicated that
    the fracture “has now completely healed.” But notes from
    Thomas’s next appointment with the same doctor on
    September 1, 2016, indicate that new x-rays showed that the
    fractures in his hand “[were] not completely healed, but are
    No. 19-1767                                                  13
    shortened.” The defendants want us to read the “not” in the
    second note as a typo and to instead insert “now,” which
    would be consistent with the earlier note. (One could also
    change the first note’s “now” to a “not,” for that matter.) But
    we must take all inferences in the light most favorable to
    Thomas, and from that perspective, the later note just
    indicates that the new x-rays furnished additional
    information about his condition. Support for the latter view
    also comes from a radiology report from a September 1, 2016,
    appointment; that record indicates that the x-rays from
    November 12, 2015, and September 1, 2016, revealed
    “redemonstrations” of the bone injury. With this before it, a
    jury could conclude that the hand had never fully healed (and
    so was susceptible to repeated re-injury), and thus that Dr.
    Obaisi’s delay referring Thomas to a specialist unnecessarily
    prolonged his pain.
    Dr. Obaisi argues finally that he cannot be held
    responsible for any additional suffering because the
    orthopedist’s treatment plan mirrored the one the prisons
    initially followed in 2011 and 2012—that is, the use of a splint
    and occupational therapy. But if anything, a reasonable jury
    could conclude that a person who broke his hand in 2011
    would not normally need to be splinted in 2015 or to receive
    additional physical therapy in 2016. From this, a jury might
    conclude that Dr. Obaisi acted with deliberate indifference by
    delaying his referral of Thomas to someone qualified to
    address the new pain in 2014 and 2015 from this old injury.
    c. Prostate
    Thomas’s last complaint against Dr. Obaisi concerns the
    doctor’s response to his enlarged prostate. He had been
    getting Flomax from various doctors since as early as January
    14                                                  No. 19-1767
    2012. Dr. Obaisi, and later Dr. Martija, continued that
    prescription, but Thomas complained that it was ineffective
    and that the doctors knew this. He supports his allegation of
    knowledge with several medical records. First, a Wexford
    medical professional’s ultrasound referral for his prostate on
    January 5, 2012, indicated that Thomas “failed initial
    medication trials with … Flomax.” This note suggests,
    according to Thomas, that doctors in the Wexford system had
    known since at least January 2012 that Flomax was ineffective
    for him. Second, Dr. Obaisi noted during an appointment on
    June 25, 2015, that Thomas “ha[d] been off Flomax which
    reduced nocturia.” Nocturia is a condition that causes the
    person to wake up frequently during the night to urinate; it is
    associated with an enlarged prostate (among other things).
    Thomas contends that a reasonable jury could find that Dr.
    Obaisi concluded that Thomas would suffer less from
    nocturia if he was taken off Flomax. Nonetheless, Dr. Obaisi
    (and later, Dr. Martija) continued to prescribe Flomax rather
    than explore alternative treatment plans.
    Persisting in treatment known to be ineffective can
    constitute deliberate medical indifference, provided that the
    doctor was subjectively aware that the treatment plan was
    ineffective. Petties, 836 F.3d at 729–30; Goodloe, 947 F.3d at
    1031. It is not enough that the plaintiff simply believes the
    treatment was ineffective or disagrees with the doctor’s
    chosen course of treatment. Johnson v. Doughty, 
    433 F.3d 1001
    ,
    1013 (7th Cir. 2006); Estelle v. Gamble, 
    429 U.S. 97
    , 107 (1976).
    The challenged plan must deviate so substantially from
    accepted professional judgment that no reasonable physician
    would reach the same judgment. Arnett v. Webster, 
    658 F.3d 742
    , 751 (7th Cir. 2011).
    No. 19-1767                                                 15
    For this part of the case, we agree with the district court
    that no jury could conclude that Dr. Obaisi acted with
    deliberate indifference when he chose to continue the Flomax
    prescription. Dr. Obaisi was not alone in his judgment that
    this was the proper drug. Dr. Martija came to the same
    conclusion, as did Thomas’s earlier doctors. The one note to
    which Thomas points is not enough to create a jury issue.
    Even if Thomas’s nocturia was temporarily reduced while he
    was not taking Flomax, trade-offs are common in medicine,
    and the evidence in this record indicates that Flomax is a
    widely accepted treatment for an enlarged prostate. Indeed,
    Thomas asked for additional Flomax prescriptions when his
    prescription ran out in May and June of 2015.
    2. Dr. Martija
    We can be briefer with Thomas’s claims against Dr.
    Martija, because she was not as involved in his treatment. We
    begin, as before, with the hand injury and the associated
    complaints about the low-bunk permit and the specialist
    referral. The extension of the low-bunk permit that Dr. Obaisi
    granted expired on December 26, 2015. Shortly thereafter,
    Thomas asked Dr. Martija to renew it. Dr. Martija’s notes from
    Thomas’s appointment with her on January 22, 2016, reveal
    that she renewed the permit. Nothing in the record would
    permit a finding that Dr. Martija learned of Thomas’s renewal
    request any earlier than January 22, 2016, and so no jury could
    conclude that she acted with deliberate indifference during
    the one-month period between the expiration of the permit
    and her renewal. Similarly, by November 2015 Thomas had
    seen the UIC orthopedist; Dr. Martija had nothing to do with
    any delays in that process.
    16                                                    No. 19-1767
    Finally, with respect to the enlarged prostate, all that Dr.
    Martija did was to continue the prescriptions of Flomax.
    Thomas alleges that she ignored the presence of records
    dating as far back as 1996 reporting that he suffered from an
    enlarged prostate. Those records show that he had benign
    prostatic hyperplasia (BPH) (i.e. an enlarged prostate), and a
    January 2012 ultrasound confirmed this diagnosis. Dr. Martija
    seems to have had some reservations about this assessment,
    because she wrote after Thomas’s appointment in May 2015
    that she saw “no basis for BPH.” But she did not act on that
    skepticism. Instead, she prescribed Flomax and offered to
    conduct standard tests to determine the seriousness of his
    condition. She also reviewed Thomas’s medical records and
    determined that nothing required more aggressive action. She
    ordered a follow-up residual urine test in June 2015 with Dr.
    Obaisi. Neither doctor thought that the results of this test
    required a change in Thomas’s treatment.
    This course of events, even construed favorably to
    Thomas, does not reflect deliberate indifference. The district
    court thus correctly granted summary judgment in favor of
    Dr. Martija.
    B. Wexford
    We turn finally to Thomas’s claims against Wexford. The
    critical question for finding a corporation liable under Monell
    v. Dep’t of Social Servs., 
    436 U.S. 658
     (1978), “is whether a
    municipal (or corporate) policy or custom gave rise to the
    harm (that is, caused it), or if instead the harm resulted from
    the acts of the entity’s agents.” Glisson v. Indiana Dep’t of Corr.,
    
    849 F.3d 372
    , 379 (7th Cir. 2017) (en banc). Monell recognizes
    three primary ways in which one might prove that the
    corporation or municipality itself inflicted the harm. First, the
    No. 19-1767                                                     17
    plaintiff may show that the alleged unconstitutional conduct
    implements or executes an official policy adopted by the
    entity’s officers. Monell, 436 U.S. at 690; see also Glisson, 849
    F.3d at 379 (quoting Los Angeles Cnty. v. Humphries, 
    562 U.S. 29
    , 35 (2010)). Second, the plaintiff may show that the
    unconstitutional action was done pursuant to a custom—even
    one that is not formally codified. Monell, 
    436 U.S. at
    690–91.
    Finally, the plaintiff may prove that an actor with final
    decision-making authority within the entity adopted the
    relevant policy or custom. 
    Id. at 694
    ; see also Vodak v. City of
    Chicago, 
    639 F.3d 738
    , 747 (7th Cir. 2011).
    The district court found that Thomas could not satisfy any
    of these approaches and thus could not proceed on his claim
    against Wexford. It added that Monell liability is unavailing
    because, as it saw things, none of the individual defendants
    was liable, and municipal liability requires an underlying
    constitutional violation. Petty v. City of Chicago, 
    754 F.3d 416
    ,
    424–25 (7th Cir. 2014).
    We find no merit in Thomas’s arguments to the contrary.
    He contends that the failure of the doctors at Stateville to
    provide the treatment of his hand that the Hill staff promised
    as a condition for his transfer reveals a custom of deliberate
    indifference. We have described that transfer earlier and see
    no need to repeat the details. It is enough to say that this single
    incident of a lapse in follow-up medical care is not enough to
    show either a formal policy on Wexford’s part or an informal
    custom.
    Thomas also urges that Dr. Obaisi was the final
    policymaker for Stateville. He reads our holding in Petties as
    confirming that the medical director of a particular facility is
    a final decisionmaker for Monell purposes. Petties held that the
    18                                                  No. 19-1767
    plaintiff had alleged enough to proceed in an individual suit
    against Dr. Imhotep Carter, who was then serving as
    Stateville’s medical director. But the defendant in Petties was
    Dr. Carter, individually; it was not Wexford, his employer.
    The fact that Dr. Carter was following (or not) certain
    procedures prescribed by Wexford was pertinent to the
    deliberate indifference analysis, but it did not sweep Wexford
    in as a defendant. There is no evidence supporting the
    counter-intuitive idea that Wexford, the corporation, has as
    many “final” decisionmakers as it has prisons. Nothing in the
    record supports a finding that an institution-level medical
    director sat at “the apex of authority” for Wexford’s transfer
    policies. See Vodak, 
    639 F.3d at 748
    .
    Finally, Thomas alleges that Wexford’s failure to establish
    a policy designed to coordinate treatment between facilities
    when an inmate is transferred constitutes deliberate medical
    indifference. It is true, as we held in Glisson, that the decision
    not to have a policy can itself be a policy for Monell purposes.
    849 F.3d at 379. But here Thomas has not presented any
    evidence that would permit a jury to find that Wexford had a
    policy not to provide coordinated care. All we know is that in
    Thomas’s case, after he arrived at Stateville the transferee
    doctors said that they did not know that the transferor
    personnel had promised Thomas that he would receive a new
    splint. But the Stateville staff did not ignore Thomas; they
    performed their own medical assessment and concluded that
    he did not need a new splint. That may have been good
    medical care, or not, but it does not support a finding that an
    overriding policy was driving their decisions.
    No. 19-1767                                              19
    III
    We REVERSE the district court’s grant of summary
    judgment in favor of Dr. Obaisi and REMAND the case against
    his Estate for further proceedings consistent with this
    opinion. We AFFIRM the district court’s judgment in favor of
    Dr. Martija and Wexford Health Sources.