Jerry Buttram v. Central States , 76 F.3d 896 ( 1996 )


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  •                             ___________
    No. 95-2372
    ___________
    Jerry Buttram; Juston Buttram,   *
    *
    Appellants,            *
    *
    v.                          *
    *
    Central States, Southeast and    *
    Southwest Areas Health and       *
    Welfare Fund,                    *
    *
    Appellee.              *
    *   Appeal from the United States
    ------------------               *   District Court for the
    *   Eastern District of Missouri.
    Central States, Southeast and    *
    Southwest Areas Health and       *
    Welfare Fund, Trustees of an     *
    Illinois Trust,                  *
    *
    Appellee,              *
    *
    v.                          *
    *
    Ford Motor Company, a Delaware   *
    corporation; Elmer C.            *
    Oberhellmann,                    *
    *
    Defendants,            *
    *
    Jerry Buttram; Juston Buttram,   *
    *
    Appellants.            *
    __________
    Submitted:    December 12, 1995
    Filed: February 16, 1996
    __________
    Before MAGILL, GOODWIN,* and MURPHY, Circuit Judges.
    ___________
    *THE HONORABLE ALFRED T. GOODWIN, United States Circuit
    Judge for the Ninth Circuit, sitting by designation.
    MAGILL, Circuit Judge.
    Jerry Buttram appeals the district court's1 grant of summary
    judgment to Central States in this action governed by the Employee
    Retirement Income Security Act (ERISA), 29 U.S.C. § 1132(a)(1)(B).
    Buttram alleged that Central States improperly denied him
    reimbursement for home nursing care under Central States' employee
    health benefits plan.    Because the benefits plan gave the plan
    administrator discretionary interpretive authority and the
    administrator's   plan   interpretation   denying   benefits   was
    reasonable, we affirm.
    I.
    Jerry Buttram's son, Juston, suffered a severe spinal cord
    injury in an automobile accident on August 17, 1984, leaving him
    with quadriplegia. Juston received medical treatment at Freeman
    Hospital and St. John's Hospital in Missouri and at Craig
    Rehabilitation Hospital in Colorado, before returning home in 1985.
    Because Jerry Buttram's employer contributed to Central States'
    Health and Welfare Fund, Buttram was reimbursed $226,083.45 through
    February 1989 to cover the costs of Juston's hospitalization and
    institutional care.
    Jerry Buttram asked Central States to pay for home nursing
    care in 1985 and again in late 1987, but in 1988 Central States
    denied this request.    Buttram was entitled to three levels of
    review of this decision. The first-level appeal was initiated by
    the Buttrams and apparently denied; although Central States
    normally offers a written explanation to the applicant and notifies
    1
    The Honorable George Gunn, United States District Judge for
    the Eastern District of Missouri, adopting the review and
    recommendation of the Honorable William S. Bahn, United States
    Magistrate Judge for the Eastern District of Missouri.
    -2-
    the applicant of the right to further appeal this decision, there
    is no proof that such notice was ever sent to Buttram. Because
    Buttram did not receive notice of his right to further review, his
    claims were not reviewed at a second-level appeal.
    Nothing more was heard on this issue until 1993.       In the
    interim, Buttram filed suit in 1989 against Central States,
    arguing, inter alia, that Central States impermissibly denied
    reimbursement to the Buttrams for the cost of renovations to their
    home and van, needed to accommodate Juston.      In 1993, Buttram
    amended this complaint to include a claim for reimbursement for
    home nursing services provided by Virginia Buttram, Juston's
    mother.   These services included help with hygiene, dressing,
    eating, and other daily living acts.
    The magistrate judge ordered Buttram to pursue administrative
    remedies and submit his claims to the plan trustees. In evaluating
    the claim for benefits, the plan trustees relied on two reports,
    dated September 9, 1993 and February 3, 1994, written by Dr. W.B.
    Buckingham, the plan's reviewing physician. Dr. Buckingham noted
    that "[t]he nature of a spinal cord transection is total and
    permanent, and there is no known medical or surgical procedure that
    will restore function below the level of transection." Appellant's
    App. at 143. Any services rendered after Juston's discharge from
    Craig Hospital could not restore any function and thus should be
    considered custodial services. 
    Id. Dr. Buckingham
    further noted
    that the care at issue in this case, including help with feeding,
    dressing, and hygiene, is not generally considered medical
    treatment, but rather is part of the management of these patients
    by the family caregivers. Dr. Buckingham analogized to the care
    given to an infant which, while important to the health of the
    infant, is not considered to be "medical care" as that term is
    commonly used.
    The plan trustee also reviewed evidence, submitted by Buttram,
    -3-
    that the care given by Virginia Buttram had helped to improve the
    mental and physical condition of Juston.     Specifically, to the
    extent that the care permitted Juston to leave his home and
    interact with his surroundings, it ensured that Juston would be
    able to enjoy psychologically rewarding activities and lead a long
    and productive life. However, even Dr. Simowitz, one of Juston's
    treating physicians, conceded that Juston's physical condition was
    irreversible and that the care given by Virginia Buttram only
    prevented further debilitation.    Dr. Simowitz did note, though,
    that to the extent that such care prevented disease and infection,
    it could "broadly" be considered "medical treatment."
    On February 22, 1994, the trustees reviewed, and rejected, the
    claim for home nursing services.2 The trustees based this decision
    on Plan Sections 1.24(a)(3) (prohibiting reimbursement for medical
    care rendered by a patient's family member); Plan Section 4.02
    (prohibiting reimbursement for care that is not standard medical
    care); and, for care given after January 1, 1998, Plan Section 4.16
    (prohibiting reimbursement for custodial care, as defined by Plan
    Section 1.18).3 The trustees noted that the care given by Virginia
    2
    The trustees also denied reimbursement to the Buttrams for
    the money spent renovating their house and van in order to
    accommodate Juston's return home. This issue was not pursued on
    appeal.
    3
    Prior to January 1, 1988, custodial care was defined as
    care rendered to a patient who (1) has a mental or physical
    disability that is expected to continue for a prolonged period of
    time; (2) requires a protected controlled environment in an
    institution; (3) requires assistance and support concerning the
    essence of daily living; and (4) is not under active and specific
    medical, surgical, or psychiatric treatment that will reduce the
    disability to the extent necessary to function outside the
    protected environment. Plan Section 1.18, reprinted in
    Appellee's App. at 271.
    On February 11, 1988, the plan trustees amended this
    definition, effective retroactive to January 1, 1988, by deleting
    the first two requirements. After this date, the prohibition on
    reimbursement for custodial care was applicable to Juston because
    -4-
    4
    Buttram was analogous to the care given to an infant, which,
    although necessary, would not lessen Juston's physical infirmities.
    The district court upheld this denial of benefits.4 Applying
    an abuse of discretion standard of review, the district court
    concluded that Central States' interpretation of its plan to
    exclude the nursing services was reasonable. Further, performing
    a precautionary de novo review of the denial, the court held that
    the action was proper. This appeal followed.
    II.
    While ERISA itself does not specify the standard of review for
    a plan administrator's determinations, the Supreme Court has held
    that where a benefits plan gives the "administrator or fiduciary
    discretionary authority to determine eligibility for benefits or to
    construe the terms of the plan," then a court should review the
    plan administrator's decision only for abuse of discretion.
    Firestone Tire & Rubber Co. v. Bruch, 
    489 U.S. 101
    , 115 (1989); see
    also Cox v. Mid-America Dairymen, Inc., 
    965 F.2d 569
    , 571 (8th Cir.
    1992), aff'd after remand, 
    13 F.3d 272
    (8th Cir. 1993). Because it
    is undisputed that the benefits plan at issue grants discretionary
    interpretive authority to the plan trustees,5 we review the
    benefits determination for abuse of discretion.
    institutionalization was no longer an element of custodial care.
    4
    The district court did not base the denial of benefits on
    Plan Section 1.24(a)(3), which prohibits reimbursement for
    medical care rendered by a family member.
    5
    Central States' health benefits plan states that "any
    construction adopted by the Trustees in good faith shall be
    binding upon the Union, Employees and Employers. The Trustees
    are vested with discretionary and final authority in construing
    plan documents of the Health and Welfare Fund." Trust Agreement,
    Art. IV, § 17.
    -5-
    5
    Buttram offers two arguments in support of overturning the
    plan administrator's determination.    First, he contends that a
    "less deferential" abuse of discretion standard should be applied
    because of the presence of procedural irregularities in this case.
    Second, he argues that the substantive decision denying benefits
    was an abuse of discretion. We address each argument in turn.
    A.
    In certain situations, factors external to the actual decision
    on the merits can mandate the application of a less deferential
    abuse of discretion standard.    Under the common law of trusts,
    which is our guide in reviewing the benefits determinations of
    ERISA plan trustees, see 
    Bruch, 489 U.S. at 110-11
    , where the plan
    trustee labors under a conflict of interest, see Restatement
    (Second) of Trusts § 187 cmt. d (1959), or where, in the exercise
    of his power, he acts dishonestly, see 
    id. cmt. f,
    or from an
    improper motive, see 
    id. cmt. g,
    or he fails to use judgment in
    reaching his decision, see 
    id. cmt. h,
    the resulting decision may
    be accorded stricter scrutiny.6
    6
    Although all courts agree that such events trigger a less
    deferential standard of review, the circuits are split on how
    this lesser degree of deference actually alters the review
    process. Some circuits use a "sliding scale" approach, under
    which a reviewing court will always apply an abuse of discretion
    standard, but it decreases the deference given to the conflicted
    administrator's decision in proportion to the seriousness of the
    conflict. See Doe v. Group Hospitalization & Medical Serv., 
    3 F.3d 80
    , 87 (4th Cir. 1993); Van Boxel v. Journal Co. Employees'
    Pension Fund, 
    836 F.2d 1048
    , 1052-53 (7th Cir. 1987).
    Other circuits apply a "presumptively void" test, under
    which a decision rendered by a conflicted plan administrator is
    presumed to be an abuse of discretion unless the administrator
    can demonstrate that either (1) under de novo review, the result
    reached was nevertheless "right," or (2) the decision was not
    made to serve the administrator's conflicting interest. See
    Atwood v. Newmont Gold Co., Inc., 
    45 F.3d 1317
    , 1323 (9th Cir.
    1995) (citing George T. Bogert, Trusts § 95, at 341-42 (6th ed.
    1987); Brown v. Blue Cross & Blue Shield of Ala., Inc., 898 F.2d
    -6-
    6
    For this heightened review to apply, the beneficiary must show
    (1) that a serious procedural irregularity existed, which (2)
    caused a serious breach of the plan trustee's fiduciary duty to the
    plan beneficiary. See Atwood v. Newmont Gold Co., Inc., 
    45 F.3d 1317
    , 1323 (9th Cir. 1995). However, absent material, probative
    evidence, beyond the mere fact of the apparent irregularity,
    tending to show that the administrator breached his fiduciary
    obligation, see 
    id. (requiring plaintiff
    to come forward with
    specific evidence of conflict of interest); see also Cuddington v.
    Northern Ind. Pub. Serv. Co., 
    33 F.3d 813
    , 816 (7th Cir. 1994)
    (same), we will apply the traditional abuse of discretion analysis
    to discretionary trustee decisions.
    Buttram notes that he never received written notice in 1988
    when his benefits claim was denied, he never received his second-
    level appeal, and his third-level appeal took place seven years
    after his application for benefits; we interpret these claims as
    alleging that the plan trustees failed to use their judgment in
    rendering the decision or that their decision was arbitrary or made
    on a whim.7   Buttram further notes that his third-level appeal
    occurred only after suit had been filed and after the trustees had
    moved for summary judgment, on the grounds that Buttram was not
    entitled to benefits.    Buttram contends that the plan trustees
    1556, 1566-67 (11th Cir. 1990), cert. denied, 
    498 U.S. 1040
    (1991).
    This Circuit has not yet decided which of the two tests to
    employ. We do not have occasion to answer the question in this
    case, however, because we conclude that the procedural
    irregularities at issue are not sufficiently egregious as to
    amount to evidence of abuse of discretion.
    7
    These procedural irregularities could, in certain
    situations, also constitute circumstantial evidence of bad faith
    or improper motives on the part of the plan trustees. However,
    Buttram has not contended that the plan trustees acted out of bad
    faith or improper motives, and so we will confine the discussion
    to the lack-of-judgment analysis.
    -7-
    7
    therefore acted under a conflict of interest and that the outcome
    was a foregone conclusion. Neither of these contentions has merit.
    Buttram did not come forward with any evidence establishing
    that the plan trustees failed to use judgment in rendering their
    decision. We note first that Buttram could have satisfied this
    burden by providing material, probative circumstantial evidence
    that left the court with serious doubts as to whether the result
    reached was the product of an arbitrary decision or the plan
    administrator's whim; see Restatement (Second) of Trust § 187 cmt.
    h. For example, where the plan trustee does not inquire into the
    relevant circumstances at issue; where the trustee never offers a
    written decision, so that the applicant and the court cannot
    properly review the basis for the decision; or where procedural
    irregularities are so egregious that the court has a total lack of
    faith in the integrity of the decision making process, a court may
    infer that the trustee did not exercise judgment when rendering the
    decision. Such circumstantial evidence was not offered by Buttram.
    Although the procedural irregularities in this case give us
    pause, they do not demonstrate that the actual decision reached in
    1994 was arbitrary or whimsical. Before the plan trustees denied
    the benefits application in 1994, the plan's medical consultant
    twice reviewed the files and made extensive findings and
    recommendations, and the trustees reviewed contrary evidence
    submitted by the Buttrams in support of their application. Upon
    rejecting the application for benefits after reviewing the files at
    the February 22, 1994 meeting, the trustees offered a thorough
    written opinion. We are not left with a firm conviction that the
    denial of benefits was the result of an arbitrary decision or whim.
    It is important to remember that it is not the existence of
    procedural irregularities per se that will cause a court to employ
    a heightened standard of review when evaluating a plan
    administrator's decision. Rather, those irregularities must have
    -8-
    8
    some connection to the substantive decision reached; i.e., they
    must cause the actual decision to be a breach of the plan trustee's
    fiduciary   obligations.      When,   as   here,   the   procedural
    irregularities do not demonstrate that the actual decision was
    reached without reflection and judgment, a deferential standard of
    review is appropriate.
    That the trustees conducted the third-level review after
    Buttram had filed his complaint and after the trustees had moved
    for summary judgment does not affirmatively show that the plan
    trustees violated their fiduciary obligations by acting out of
    self-interest; nor does it show that the result reached was a
    foregone conclusion.     Buttram has not come forward with any
    evidence beyond the mere fact of the apparent conflict of interest,
    which on its own is insufficient to warrant heightened review; see
    
    Atwood, 45 F.3d at 1323
    . We agree with the district court that any
    apparent conflict of interest would not have affected the decision
    making process for, in this case, the presence of a lawsuit and the
    specter of immediate judicial review would cause the trustees to be
    more, not less, scrupulous in carrying out their fiduciary
    obligations.
    Further, Buttram's allegation that the denial of benefits was
    a foregone conclusion is belied by the record. Between the filing
    of the summary judgment motion and the administrative decision to
    deny benefits, the trustees solicited further evidence in this
    case, receiving reports from both its own medical consultant and
    from the Buttrams' doctors. The issue was placed on the February
    22 meeting and debated at that time, and a thorough written opinion
    was offered. Buttram has offered no probative evidence that the
    outcome was a foregone conclusion.
    Because there was no evidence that the plan trustees failed to
    use judgment in reaching their decision or that they labored under
    a conflict of interest, the substantive decision will be reviewed
    -9-
    9
    under the traditional abuse of discretion analysis.
    B.
    Under   an   abuse   of   discretion    standard,   the   plan
    administrator's plan construction will be upheld, if reasonable.
    Finley v. Special Agents Mut. Ben. Ass'n, Inc., 
    957 F.2d 617
    , 621
    (8th Cir. 1992) (citing 
    Bruch, 489 U.S. at 111
    ); see also
    Restatement (Second) of Trusts § 187 cmt. e (trustee must act
    within the bounds of reasonable judgment). This Court considers
    five factors in evaluating reasonableness: (1) whether the
    interpretation is consistent with the goals of the plan, (2)
    whether the interpretation renders any plan language meaningless or
    inconsistent, (3) whether the interpretation conflicts with the
    requirements of the ERISA statute, (4) whether the administrators
    have interpreted the words at issue consistently, and (5) whether
    the interpretation is contrary to the clear language of the plan.
    
    Finley, 957 F.2d at 621
    ; see also Lutheran Medical Ctr. v.
    Contractors Health Plan, 
    25 F.3d 616
    , 621-22 (8th Cir. 1994)
    (applying Finley factors).
    In this case, Central States argues that reimbursement for
    nursing care given by Juston's mother is prohibited because the
    care was given by a family member (prohibited by Plan
    Section 1.24(a)(3)),8 the care amounts to custodial care
    (prohibited by Plan Section 1.18), and in any event, because it is
    custodial care, the care is not standard medical care (prohibited
    8
    Plan Section 1.24(a)(3) applies only to medical care given
    by a family member. Because Central States argues that the care
    at issue is custodial, and not medical, care, this provision only
    applies in the alternative; that is, the provision applies only
    if the court disagrees with Central States and determines that
    the care given in fact was medical care.
    -10-
    10
    by Plan Section 4.02).
    The denial of post-1988 benefits was clearly not an abuse of
    discretion.    First, the care given meets the definition of
    custodial care, because Juston's injury will last the remainder of
    his life, there is little hope for extensive recovery, and the
    services rendered concern the basic activities of daily living.
    Second, the trustees credited the conclusions of its reviewing
    physician that the care at issue, because it concerned help with
    hygiene, dressing, and eating, could not be considered medical
    care, but was rather more akin to the care given by a mother to a
    newborn child, and thus is not covered by the plan; see Plan
    Section 4.02 (limiting coverage to standard medical care).9
    The denial of pre-1988 benefits was also not an abuse of
    discretion, although this is a closer question because the
    custodial care limitation is not applicable.10      However, Plan
    Section 4.02, which prohibits reimbursement for care that is not
    standard medical care, supports the committee's determination. As
    Dr. Buckingham noted, the care at issue in this case is not
    generally considered to be standard medical care. In light of the
    plan's policy of not providing for long-term nonmedical care, this
    decision is not an abuse of discretion. Alternatively, even if the
    care were standard medical care, § 1.24(a)(3), which prohibits
    reimbursement for care given by a family member, would apply.
    The   district   court   correctly   noted   that   this   plan
    9
    The trustees apparently rejected the conclusions of
    Juston's treating physician, Dr. Simowitz, that, accepting that
    preventing debilitation is the same as reducing the patient's
    disability, the care at issue may broadly be defined as medical
    treatment.
    10
    As noted above, the custodial care limitation was not
    relied upon by the trustees in rejecting the application for pre-
    1988 benefits.
    -11-
    11
    interpretation meets the five Finley factors. The decision to deny
    coverage is "consistent with the Plan's goal of not providing long-
    term coverage for non-medical care to a person suffering from an
    irreversible injury;[11] does not render Plan language meaningless
    or internally inconsistent; does not conflict with ERISA; and is
    not contrary to the clear language of the Plan. Furthermore, there
    is no indication that the Trustees have ever interpreted this
    provision differently."     Review and Recommendation at 16-17,
    reprinted in Appellant's App. at 193, 208-09 (adopted by the
    district court, see Mem. and Order, March 22, 1995, reprinted in
    Appellant's App. at 235).
    III.
    We conclude that the decision of the plan trustees denying
    benefits was reasonable. Accordingly, we affirm.
    A true copy.
    Attest:
    CLERK, U. S. COURT OF APPEALS, EIGHTH CIRCUIT.
    11
    The Buttrams submitted evidence that the care given by
    Virginia Buttram helped Juston to more fully participate in daily
    living activities. This misses the point. While this care may
    be necessary, the plan was not intended to cover nonmedical care
    to a person suffering from an irreversible injury. Because
    Juston's physical condition at this point is irreversible,
    Virginia Buttram's services could not reduce the extent of the
    physical injury. The expenses incurred in this case, while
    perhaps necessitated by the injuries received by Juston, are
    nonetheless collateral to those injuries. They do not fall
    within the ambit of the health benefits plan.
    -12-
    12