Edward Moore v. Ernest Jackson , 123 F.3d 1082 ( 1997 )


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  •                       United States Court of Appeals
    FOR THE EIGHTH CIRCUIT
    ___________
    No. 96-2701
    ___________
    Edward Allen Moore,                 *
    *
    Appellant,               *
    *
    v.                            * Appeal from the United States
    * District Court for the Western
    Ernest-Jackson, D.D.S.; James       * District of Missouri.
    Keith, M.D.; Randee Kaiser;         *
    Karen Cornell; Ralf Salke;          *    [PUBLISHED]
    Gerald Bommel; Steve Long;          *
    John Sydow; Judy P. Draper;         *
    Dora Schriro; William Wade, M.D.;   *
    Richard Washington; David Dormire; *
    Michael Groose; ARA Services,       *
    doing business as Correctional      *
    Medical Systems,                    *
    *
    Appellees.               *
    ___________
    Submitted: March 24, 1997
    Filed:    August 22, 1997
    ___________
    Before BOWMAN, BRIGHT and WOLLMAN, Circuit Judges.
    ___________
    PER CURIAM.
    Appellant Edward Allen Moore, an inmate in Missouri, filed a pro se
    § 1983 action against several defendants for deliberate indifference to his
    serious dental needs. The district court dismissed ten defendants pursuant
    to Fed.R.Civ.P. 4(m) (Time Limit for Service), then granted the remaining
    defendants summary judgment. Moore challenges these dismissals. He also
    asserts the district court erred by denying his motion to file an amended
    complaint as well as his motion for sanctions. Finally, Moore contends
    there is no final order regarding his medical malpractice claim and third
    party contract claim. We affirm in part and reverse in part.
    BACKGROUND
    Correctional Medical Services (CMS) provides medical services for the
    Missouri penitentiary system through a contract with the Department of
    Corrections.    On May 4, 1994, Moore submitted an Internal Resolution
    Request (IRR) seeking medical services and claiming that he "submitted a
    Medical Services Request a week ago and . . . still have not received any
    medical services." Dist. Ct. Doc. (DCD) #55, Exh. 4, at 5. On June 7,
    Moore submitted an Inmate Grievance in which he stated: "I submitted a
    request for medical services the last week of April 1994 and I still have
    not received any medical services. . . . I request health services from a
    qualified health service professional." 
    Id., Exh. 2,
    at 3. The parties
    dispute whether Moore filed the referenced earlier Medical Service Request
    (MSR) complaining of dental problems. Moore did not detail his specific
    medical need in this document, or any other document mentioned here, until
    August 25.
    On June 8, appellee Ralf Salke, Regional Administrator for CMS,
    responded to Moore's IRR of May 4 and advised Moore to submit his MSR
    directly to Cornell. DCD #55, Exh. 4, at 2. On July 15, appellee Karen
    Cornell, Administrator at Jefferson City Correctional Center, responded to
    Moore's June 7 Grievance with a letter stating that she did not locate an
    MSR filed by Moore in April. DCD #33, Exh. A-8. Cornell then advised
    Moore to "submit an MSR and discuss it with the nurse." 
    Id. -2- On
    July 14, Moore wrote to Steve Long, Assistant Director of the
    Missouri Department of Corrections, and detailed his efforts to obtain
    medical treatment. DCD #44, Exh. M. That letter eventually forwarded to
    Salke.
    On July 15, Moore filed an Inmate Grievance Appeal. DCD #44, Exh.
    J.   Again, he detailed his attempts to receive medical treatment.
    On August 2, Salke wrote a letter to Moore regarding his IRRs and
    Grievances. DCD #44, Exh. J at 2. Salke again advised Moore that "if you
    feel you are in need of medical services and your MSR is not being
    forwarded accordingly, please direct it to Karen Cornell, . . . so she may
    arrange to see you within the Health Care Unit." 
    Id. Salke copied
    this
    letter to Cornell and Appellee Dr. James Keith. Salke wrote Moore another
    letter on August 3 regarding Moore's letter to Long. DCD #44, Exh. P.
    On August 11, Moore submitted another Inmate Grievance Appeal in
    which he stated: "I submitted a Medical Service Request (MSR) the last
    week of April 1994. I have since submitted other MSR's, an IRR, an Inmate
    Grievance, an Inmate Grievance Appeal, and I have written Mr. Steve Long.
    . . . To this day I have not been afforded access to health services." DCD
    #44, Exh. K. The Department Director Response from Judy Draper states that
    "[w]hile it is possible that occasionally an MSR is misplaced, I do not
    find this is a trend or that it occurs frequently." 
    Id. On August
    19, 22 and 25, Moore submitted MSRs complaining of a
    toothache. DCD #33, Exhs. A-2, A-3, A-4. Moore asserts he also sent a
    letter to Cornell on August 25 complaining that MSRs were being discarded,
    thereby preventing him from getting treatment for an infected tooth causing
    him tremendous pain. Moore provides a copy of that letter. DCD #44, Exh.
    L. Cornell, however, denies receiving that letter and states she was "not
    personally aware of Mr. Moore's dental problems in the summer or fall of
    1994." DCD #33, Exh. B, at 2. There was no response to this letter.
    -3-
    At 7:00 p.m. on August 26, Moore submitted a more detailed MSR which
    stated: "infected tooth, swelling to face/neck, fever, discharge eye &
    nose, intense pain." DCD #33, Exh. A-5. A nurse examined Moore later that
    evening after Moore persuaded a prison guard to summon medical help. The
    nurse made the following notations under "Nursing Assessment": "S) Tooth
    died back in June, started hurting back in April. Infection started about
    3 wks ago. Had MSRs, Grievances, etc. to see medical." DCD #33, Exh. A-5.
    The nurse noted that Moore complained of "severe pain" and that he had not
    been seen for this problem.      
    Id. She observed
    swelling of the jaw,
    provided Tylenol for pain relief, and referred Moore to dental.        
    Id. Appellee Dr.
    Ernest Jackson, a dentist, stated that "those symptoms were
    indicative of the tooth being inflamed with a possible infection in the
    pulp of the tooth. Once a tooth has infection in the pulp it is almost
    always rendered non restorable." DCD #33, Exh. A, at 3.
    The next morning, Moore filed another MSR complaining of "intense
    pain," "swelling" and "discharge."     
    Id. at Exh.
    A-6.     There was no
    response. Moore eventually filed suit on November 4, 1994, and included
    the names and addresses of all the defendants in his complaint. A dental
    appointment was then made for him on December 2. On that date, Jackson
    extracted Moore's #14 tooth due to irreversible pulpitis.
    After Moore filed suit, appellees moved for summary judgment.
    Moore's request to amend his complaint was denied. On February 27, 1996,
    United States Magistrate Judge William A. Knox recommended granting
    appellees Jackson's and Keith's motions for summary judgment, but denying
    appellees Salke's, Cornell's and CMS's motions for summary judgment.
    Despite this recommendation, the district court granted summary judgment
    in favor of all appellees. Moore appeals.
    -4-
    I.
    Moore first challenges the district court's dismissal of numerous
    defendants pursuant to Federal Rules of Civil Procedure 4(m).1         The
    district court granted Moore permission to proceed in forma pauperis. DCD
    #5, at 3. Moore then requested that the court direct the United States
    Marshal to effect service to the defendants. DCD #8. The district court
    ordered the United States Marshal to effect service, but only after Moore
    completed waiver of service forms.     DCD #9.   Moore contends that this
    constitutes error. We agree.
    We review the district court's decision to dismiss an action for
    untimely service for an abuse of discretion. Edwards v. Edwards, 
    754 F.2d 298
    , 299 (8th Cir. 1988) (per curiam). 28 U.S.C. § 1915(d) states that,
    for purposes of proceeding in forma pauperis, "[t]he officers of the court
    shall issue and serve all process, and perform all duties in such cases."
    This language is compulsory. Mallard v. United States Dist. Court for
    Southern Dist. of Iowa, 
    490 U.S. 296
    , 302 (1989) ("Congress . . . knew how
    to require service when it deemed compulsory service appropriate.").
    Submitting a waiver of service is a component of "all process" and §
    1915(d) compels the officers of the court to perform "all duties"
    associated with such process. "So long as the prisoner has furnished the
    information necessary to identify the defendant, the marshal's failure to
    effect service 'is automatically good cause with the meaning of
    [Fed.R.Civ.P.
    1
    Rule 4(m) states:
    Time Limit for Service. If service of the summons and complaint
    is not made upon a defendant within 120 days after the filing of the
    complaint, the court, upon motion or on its own initiative after notice to
    the plaintiff, shall dismiss the action without prejudice as to that defendant
    or direct that service be effected within a specified time; provided that if
    the plaintiff shows good cause for the failure, the court shall extend the
    time for service for an appropriate period.
    -5-
    4(m)].'" Walker v. Sumner, 
    14 F.3d 1415
    , 1422 (9th Cir. 1994) (internal
    citation omitted).
    Moore's complaint lists all defendants and their addresses. DCD #1,
    at 2B.    Accordingly, Moore's cause of action against these defendants
    cannot be dismissed for failure to complete waiver of service forms because
    an inmate such as Moore, proceeding in forma pauperis, is not required to
    do so.    Waiver of service is the responsibility of the United States
    Marshal in these settings.2
    II.
    Moore next argues that the district court erred by granting summary
    judgment.    To succeed on his medical claims, Moore must prove by a
    preponderance of the evidence a "deliberate indifference to serious medical
    needs."    Estelle v. Gamble, 
    429 U.S. 97
    , 106 (1976).          Moore must
    demonstrate that the medical deprivation was objectively serious and that
    prison officials subjectively knew about the deprivation and refused to
    remedy it. Crowley v. Hedgepeth, 
    109 F.3d 500
    , 502 (8th Cir. 1997). A
    medical need is serious if it is "obvious to the layperson or supported by
    medical evidence, like a physician's diagnosis." Aswegan v. Henry, 
    49 F.3d 461
    , 464 (8th Cir. 1995).
    The district court granted summary judgment for all five remaining
    defendants, despite the recommendation of the magistrate judge that summary
    judgment against Salke, Cornell and CMS should be denied. "We review a
    grant of summary judgment de novo; like the district court, we must
    construe the evidence in the light most favorable to the non-moving party."
    Marts v. Xerox, Inc., 
    77 F.3d 1109
    , 1112 (8th Cir.
    2
    Of course, a district court does not have to serve defendants if "it is determined
    the lawsuit is baseless and that the plaintiff cannot make any rational argument in law
    or fact entitling him to relief." Williams v. White, 
    897 F.2d 942
    , 944 (8th Cir. 1990).
    -6-
    1996). Summary judgment is an extreme remedy, to be granted only if no
    genuine issue exists as to any material fact. Anderson v. Liberty Lobby,
    Inc., 
    477 U.S. 242
    , 248 (1986).
    Viewing the facts in the light most favorable to Moore, it took from
    April 1994 until December 1994 for Moore to receive adequate treatment for
    a toothache. The tooth became infected and ultimately required extraction.
    Something appears wrong with the dental care system. The question before
    us is whether Moore has a civil rights claim that survives summary
    judgment. We think it does.
    A.
    We affirm the district court's grant of summary judgment for
    appellees Salke and Keith. A careful review of the record reveals that
    there is no evidence they knew about Moore's serious medical condition,
    "refused to verify underlying facts that [they] strongly suspected to be
    true, or declined to confirm inferences of risk that [they] strongly
    suspected to exist . . . ." Farmer v. Brennan, 
    511 U.S. 825
    , 843 n.8
    (1994).
    B.
    We reverse the district court's grant of summary judgment for
    appellee Jackson.    Jackson, a dentist, asserts that he was unaware of
    Moore's request for medical care until Moore filed suit in November, 1994.
    The district court asserted that Moore "provided no evidence to show that
    any of the defendants knew about his need for dental care prior to August
    25, 1994, when he sent a letter to defendant Cornell." DCD #61, at 2. We
    disagree.
    It is reasonable to infer that Moore filed an MSR in April
    complaining of tooth pain when we view the facts in the light most
    favorable to Moore. This is supported by the fact that his tooth was
    infected and ultimately required extraction. It is a
    -7-
    reasonable inference from the record, then, that Moore was in pain in late
    April as a result of his tooth. In addition, we have more than Moore's
    mere assertion that he filed the MSR and that it was lost. Appellees
    concede MSRs may be lost or misplaced.        DCD #3, Attachment (Inmate
    Grievance, Response).    Furthermore, Moore filed grievances and an IRR
    complaining that his April MSR was lost. Assuming Moore filed the April
    MSR, it is a reasonable inference from the record that Jackson knew about
    Moore's condition.
    Furthermore, under the "Nursing Assessment" section of Moore's August
    19 MSR (received by the dental department on August 25) there is a
    handwritten note, "#14 TE", followed by a number 1 with a circle around it.
    DCD #33, Exh. A-2.     While we do not know what the number and circle
    signify, it is clear from reviewing all the medical records that "#14"
    refers to the tooth that was eventually extracted, and that "TE" may mean
    "Tooth Extraction."     See, e.g., DCD #33, Exh. A-7, at 2 (containing
    "Services Rendered" form regarding extraction of Moore's tooth); DCD #33,
    Exh. A-7, at 3 (containing "Surgical/Medical Procedure Authorization"
    form). Moore asserts that only dentists may authorize tooth extractions.
    While there may be other explanations for this notation, viewing the
    evidence in the light most favorable to Moore requires us to conclude there
    is a material issue of fact regarding whether Jackson knew about Moore's
    dental problems before Moore filed suit, but failed to ensure that Moore
    was treated until December.3
    3
    We also disagree with the district court's grant of summary judgment because
    Moore failed to present verifying medical evidence establishing the detrimental effect
    of the delay in his dental treatment. 
    Crowley, 109 F.3d at 502
    . On August 26, Moore's
    "symptoms were indicative of the tooth being inflamed with a possible infection in the
    pulp of the tooth. Once a tooth has infection in the pulp it is almost always rendered
    non restorable." DCD #33, Exh. A, at 3 (emphasis added). According to this
    diagnosis, it is possible to save a tooth that has infection in the pulp. Viewing the
    evidence in the light most favorable to Moore, the three month delay in treatment
    ensured the tooth would require extraction. Thus, because immediate dental care might
    have saved Moore's tooth it is up to the jury, not the trial court, to determine if the three
    month delay exacerbated Moore's condition.
    -8-
    D.
    We also reverse the grant of summary judgment for appellee Cornell.
    The district court correctly determined, for purposes of reviewing the
    motion for summary judgment, that Moore sent a letter to Cornell on August
    25 detailing the pain resulting from his tooth.4       The district court
    granted summary judgment for Cornell, however, on the basis that "[t]he
    next day, a nurse examined plaintiff, . . . Thus, defendant Cornell was
    justified in believing plaintiff's problem had been remedied." DCD #61,
    at 2. This conclusion, however, contradicts Cornell's affidavit in which
    she denies receiving Moore's August 25 letter, and states that she was "not
    personally aware of Mr. Moore's dental problems in the summer or fall of
    1994." DCD #33, Exh. B, at 2. In short, Cornell could not be "justified
    in believing plaintiff's problem had been remedied" if she denies any
    knowledge that a dental problem existed. We agree with the magistrate
    judge who noted that Moore "provided sufficient evidence to show that
    defendant Cornell knew about his need for dental care in August 1994, that
    she had a duty to ensure he received treatment and that she failed to take
    action. Whether defendant Cornell actually received plaintiff's letter
    requesting dental care in August 1994, is a question of fact . . . ." DCD
    #54, at 3-4.
    E.
    We also reverse the grant of CMS's motion for summary judgment. CMS
    argues, and the district court held, that Moore failed to demonstrate a CMS
    policy or custom for destroying or ignoring MSRs that led to a
    constitutional deprivation. We
    4
    Moore wrote in part: "My most serious problem is an infected tooth. . . . I am
    now experiencing pain on the entire left side (the side with the infected tooth) of my
    face. My left eye even hurts. I am having a discharge from my left nostril that smells
    like dead fish. . . . The situation has become urgent." DCD # 44, Exh. L.
    -9-
    agree with the magistrate judge, however, who noted that Moore presents
    "sufficient evidence from which a jury could find that . . . MSRs were
    destroyed or mishandled and that as a result, serious medical needs were
    unaddressed; . . . ." DCD #54, at 4.
    Appellees acknowledge that it is possible for MSRs to be misplaced.
    DCD #44, Exh. K. Indeed, appellees concede that "[i]t is . . . difficult
    with the large number of dental MSRs to determine the real level of need,
    and avoid missing legitimate problems." DCD #33, Exh. A, at 3. Viewing
    the evidence in the light most favorable to Moore, he submitted an MSR in
    April. That MSR was misplaced or destroyed, consequently, he received no
    response to it. Further support for Moore's claim that CMS's custom or
    policies resulted in the denial of medical care is the lack of response to
    his August 27 MSR.
    In fact, Moore only received dental care for his infected tooth after
    he complained to a prison guard and filed this lawsuit. It is appropriate
    for a jury, not the courts, to determine whether CMS had a custom or
    procedure of misplacing, ignoring or destroying MSRs with resulting harm
    to the inmates.
    The district court determined, alternatively, that even if "MSRs are
    destroyed pursuant to an institutional custom and [Moore's] constitutional
    injuries resulted from that custom . . . that [Moore's] claims still fail."
    DCD #61, at 2. The district court supported this statement by observing
    that Moore failed to follow Salke's advice to submit his MSR directly to
    Cornell.    As an initial matter, we disagree with the district court's
    conclusion that there is no issue for a jury when an inmate complains to
    prison officials of a medical need, the officials intentionally destroy
    such communications without acting on them pursuant to an institutional
    custom, and the inmate's tooth becomes infected, dies and is finally
    extracted more than seven months after the initial complaint.
    -10-
    Furthermore, a reasonable reading of Salke's letter to Moore suggests
    that Moore followed Salke's advice rather than ignored it. Salke informed
    Moore that if he is "in need of medical services and [his] MSR is not
    being forwarded accordingly, please direct it to Karen Cornell, . . . ."
    DCD #44, Exh. J, at 2. This statement appears to refer specifically to the
    April MSR, which was the basis of Moore's IRR reviewed by Salke. Moore
    produced a copy of a letter to Cornell regarding that MSR and was seen by
    a nurse.    He filed a new MSR on the following day seeking treatment.
    Although he did not file this MSR with Cornell, a reasonable inference from
    the record is that Moore believed he should file his new MSR through normal
    channels because Salke's letter advising Moore to contact Cornell concerned
    only his April MSR. Accordingly, we reverse the grant of summary judgment
    in favor of CMS.5
    5
    Although we cannot affirm summary judgment for Jackson, Cornell or CMS on
    the basis provided by the district court, we review the record to determine if summary
    judgment can be affirmed on other grounds. One reason appellees provide for not
    treating Moore before December 2 is because "[t]he fact that the dental unit did not
    receive any further MSRs [after Moore was seen by a nurse on August 26] complaining
    of severe pain in the months of September, October and November . . . gave rise to the
    presumption of the dental assistant that Mr. Moore's tooth no longer had detectable
    nerve enervation, and was thus not a medical emergency." DCD # 33, Exh. A, at 3-4.
    This statement is misleading. Moore filed a MSR complaining of severe pain the day
    after the nurse saw him. Furthermore, appellees' representations, when examined in
    context of other statements, place Moore in a disturbing Catch-22 if he wishes to
    receive dental treatment. See Joseph Heller, Catch-22 (Simon and Schuster 1961)
    (1955). On the one hand, appellees chastise Moore's numerous attempts in April-
    August to bring attention to his allegedly misplaced MSR as impeding dental treatment:
    The Jefferson City Correctional Center has an inmate population
    of over 2,000. . . . Multiple submissions of the same MSR complaint will
    not accomplish obtaining an appointment earlier. . . . The repeated
    submission of MSRs and grievances only impedes service in that each
    MSR and grievance takes away valuable service time to process
    unnecessary paperwork.
    Appellees' Brief at 5. On the other hand, Moore's decision to file only one MSR after
    he was examined on August 26 "gave rise to the presumption . . . that Mr. Moore's
    tooth . . . was . . . not a medical emergency." DCD #33, Exh. A, at 3-4. This
    -11-
    III.
    Our review of the district court order confirms that the district
    court did not address Moore's medical malpractice claim against Dr. Jackson
    or his third party beneficiary contract claim against CMS. Accordingly,
    these issues remain before the district court.
    IV.
    Moore also asserts that the district court erred by denying his
    motion to amend his complaint. The district court's denial was without
    prejudice. "[L]eave [to amend a complaint] shall be freely given when
    justice so requires."    Fed.R.Civ.P. 15(a).    "Leave to amend should be
    granted absent a good reason for the denial, such as undue delay, bad
    faith, undue prejudice to the nonmoving party, or futility." Fuller v.
    Secretary of Defense of the United States, 
    30 F.3d 86
    , 88 (9th Cir. 1994).
    We review the district court's decision for an abuse of discretion. 
    Id. Moore sought
    to amend his complaint by adding three defendants
    shortly after appellees moved for summary judgment. The magistrate judge
    denied that request "without prejudice to reconsideration if his claims
    survive . . . summary judgment." DCD #43. The denial did not constitute
    an abuse of discretion.
    V.
    contradiction speaks for itself.
    -12-
    Finally, Moore argues that the district court erred by denying his
    motion for discovery sanctions. We review the district court's denial to
    compel discovery for a gross abuse of discretion. Kinkead v. Southwestern
    Bell Telephone Co., 
    49 F.3d 454
    , 457 (8th Cir. 1995). After a careful
    review of the record, we conclude that the district court did not abuse its
    discretion.
    CONCLUSION
    Accordingly, we affirm the district court's denial of Moore's motion
    to file an amended complaint and his motion for sanctions. We also affirm
    the grant of summary judgment for Salke and Keith. We reverse the district
    court's grant of summary judgment for Jackson, Cornell and CMS, as well as
    the dismissal of defendants pursuant to Fed.R.Civ.P. 4(m). Moore's medical
    malpractice claim and third party contract claim remain before the district
    court.
    A true copy.
    Attest:
    CLERK, U. S. COURT OF APPEALS, EIGHTH CIRCUIT.
    -13-