Pacific Ins. Co. v. Burnet Title ( 2004 )


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  •                       United States Court of Appeals
    FOR THE EIGHTH CIRCUIT
    ___________
    No. 03-3854
    ___________
    Pacific Insurance Company,             *
    *
    Appellant,                *
    * Appeal from the United States
    v.                               * District Court for the
    * District of Minnesota.
    Burnet Title, Inc.,                    *
    *
    Appellee.                 *
    ___________
    Submitted: June 14, 2004
    Filed: August 19, 2004
    ___________
    Before LOKEN, Chief Judge, HEANEY and BYE, Circuit Judges.
    ___________
    BYE, Circuit Judge.
    Pacific Insurance Company appeals the district court's1 partial grant of
    summary judgment in favor of Burnet Title, Inc. The district court held Pacific had
    a duty to defend Burnet in a class action suit which alleged Burnet overcharged
    clients for closing costs and failed to disclose material information in settlement
    statements during real estate transactions. We affirm.
    1
    The Honorable John R. Tunheim, United States District Judge for the District
    of Minnesota.
    I
    Pacific issued an Errors and Omissions (E&O) insurance policy to Burnet
    which provided coverage for negligent acts, errors, or omissions in the rendering of
    or failure to render professional services. The policy defined professional services
    as "services performed or advice given in the Insured's capacity as a Title Agent, Title
    Abstractor and Escrow Agent." An endorsement to the policy further provided that
    professional services included loan origination, loan processing, loan underwriting,
    and loan closing services.
    While the E&O policy was in effect, Teresa Boschee brought a class action
    lawsuit against Burnet on behalf of herself and others similarly situated. Boschee had
    refinanced her mortgage through Burnet. In the class action suit, she accused Burnet
    of overcharging closing costs and of failing to disclose material information on her
    settlement statement. Specifically, Boschee alleged Burnet routinely charged
    customers $25 for each instance of courier delivery involved in a loan closing even
    though the actual charge by the third-party courier performing the delivery service
    was less than $25. Boschee further alleged Burnet violated the Real Estate Settlement
    Procedures Act (RESPA), 12 U.S.C. §§ 2601-2617, by (a) failing to disclose on the
    settlement statement the actual cost of the courier services and (b) charging an
    unearned fee.
    On January 28, 2000, Burnet made its First Notice of Claim under the E&O
    policy and provided Pacific with a copy of the Boschee complaint. Burnet requested
    that a particular law firm, with which it had an established relationship, defend it in
    the Boschee suit. Pacific acknowledged the claim in a fax dated February 4, 2000,
    and approved Burnet's choice of counsel. The fax did not contain a reservation of
    rights under which Pacific reserved the right to contest its duty to defend Burnet in
    the Boschee suit.
    -2-
    On October 26, 2000, after several months had passed during which Pacific
    provided Burnet a defense in the Boschee suit, Pacific sent Burnet another letter
    acknowledging the claim. This letter also did not specifically reserve Pacific's right
    to contest its duty to defend, but did note the Boschee complaint included some
    allegations of intentional, willful conduct, and generally referenced both Minnesota's
    public policy against indemnification for such conduct and a policy exclusion for acts
    that were "fraudulent, criminal, or involved concealment and intentional
    misrepresentation."
    Nine months later, on July 18, 2001, Pacific sent Burnet another letter. For the
    first time, Pacific referred to specific policy language regarding intentional or
    fraudulent conduct which it believed excluded coverage for an award of damages in
    the Boschee suit and "reserve[d] the right to deny coverage to Burnet Title and/or its
    agents should facts become known to us warranting this action in the future." With
    respect to its duty to defend, Pacific said:
    Notwithstanding the above Reservation of Rights, Pacific Insurance
    Company will continue to defend you in this matter. . . . Please be
    advised that Pacific's defense of this matter is without prejudice, and is
    not intended to waive any rights or obligations of either the insured or
    Pacific under any of Pacific's insurance policies. Pacific Insurance
    Company hereby reserves all of its rights and defenses under the policy.
    On February 6, 2002, more than two years after Pacific first received the
    Boschee complaint and reviewed its allegations, Pacific wrote Burnet another letter
    which stated "[w]e wish to advise you of [our] position that none of the claims
    asserted in the Boschee class action fall within the scope of the policy issued by
    Pacific." The letter cited three reasons the claims were not covered. First, Pacific
    reiterated its position that the complaint alleged intentional rather than negligent acts.
    Second, for the first time, Pacific referred to the policy's definition of "damages,"
    which expressly excluded "the return or reimbursement of fees for 'professional
    -3-
    services.'" Pacific contended the "claims asserted against Burnet Title in the Boschee
    class action do not constitute 'damages' as defined since they seek the return of
    overcharged fees." Third, for the first time, Pacific referred to a policy exclusion for
    conversion which applied to any "act, error or omission, claim, or suit arising out of
    or anyway related to any conversion of funds or other property." The February 2002
    letter also purported to "reserve the right to seek reimbursement of all attorney's fees,
    litigation expenses and costs of suit . . . that are incurred in the defense of
    non-covered claims."
    One week later, Pacific filed a declaratory judgment action against Burnet in
    federal district court seeking a declaration that it has no duty to defend or indemnify
    Burnet in the Boschee suit. Pacific originally filed the action in California; it was
    later transferred to Minnesota. In the spring of 2003, the parties filed cross-motions
    for summary judgment addressing both issues of defense and indemnification.
    On September 24, 2003, the district court entered partial summary judgment
    in Burnet's favor on the duty-to-defend issue, then later certified the issue for
    immediate appeal under Fed. R. Civ. P. 54(b). See John Deere Ins. Co. v. Shamrock
    Indus., 
    929 F.2d 413
    , 419 (8th Cir. 1991) (holding district court did not err in issuing
    Rule 54(b) certification on a duty-to-defend issue). Pacific filed a timely appeal.
    II
    "We review all issues related to the district court's interpretation of insurance
    policies de novo." Am. Simmental Ass'n v. Coregis Ins. Co., 
    282 F.3d 582
    , 586 (8th
    Cir. 2002) (citing United Fire & Cas. Co. v. Fidelity Title Ins. Co., 
    258 F.3d 714
    , 718
    (8th Cir. 2001)). We apply state law in this diversity case. Lefler v. Gen. Cas. Co.
    of Wis., 
    260 F.3d 942
    , 945 (8th Cir. 2001). Minnesota law requires the insurer to
    defend "when any part of the claim against the insured is arguably within the policy's
    scope." Metro. Prop. & Cas. Ins. Co. v. Miller, 
    589 N.W.2d 297
    , 299 (Minn. 1999).
    -4-
    "[T]he insurer's obligation to defend is determined by comparing the allegations of
    the complaint with the relevant policy language." Garvis v. Employers Mut. Ins. Cas.
    Co., 
    497 N.W.2d 254
    , 256 (Minn. 1993).
    The district court held the allegations of the Boschee complaint implicate
    professional services negligently performed by Burnet and therefore triggered a duty
    to defend. Pacific contends there are three reasons why the claims alleged in the
    Boschee complaint are not arguably within the policy's scope and do not trigger a
    duty to defend. We address each reason in turn.
    First, Pacific notes the claims made in the Boschee complaint all result from
    Burnet overcharging clients for courier services performed by third parties. Pacific
    contends the E&O policy only provides coverage for claims arising out of the
    negligent performance of professional services involving the specialized knowledge
    or skill required of real estate service providers, and the act of overcharging is a
    ministerial task rather than a professional service. Pacific relies upon Medical
    Records Associates v. American Empire Surplus Lines Insurance Co., 
    142 F.3d 512
    ,
    514-17 (1st Cir. 1998), which addressed whether overcharging for copies of patients'
    medical records was a "professional service" within the meaning of an E&O policy
    and concluded it was not.
    This case differs from Medical Records because the Boschee complaint alleges
    more than overcharging. The complaint also alleges Burnet owed "real estate
    transaction fiduciary duties," App. 26, and violated RESPA by failing to disclose
    material facts on settlement statements, App. 27, 32, 34, 37, 38. Indeed, in its letter
    dated July 18, 2001, Pacific itself described the Boschee complaint as alleging a
    substantive violation of RESPA related to Burnet's duty to disclose material facts in
    settlement statements. "The complaint alleges that Burnet Title Company allegedly
    violated the Real Estate Settlement Practices [sic] Act by failing to disclose to buyers
    -5-
    that settlement charges from third parties were less than the amounts eventually
    charged to buyers for these same services." App. 164 (emphasis added).
    Part of Congress's purpose in passing RESPA was to insure consumers were
    provided with "greater and more timely information on the nature and costs of the
    settlement process." 12 U.S.C. § 2601(a). The statutory obligation imposed upon
    real estate service providers to provide accurate information in settlement statements
    is distinct from the mere act of overcharging for services. Cf. Haug v. Bank of Am.,
    N.A., 
    317 F.3d 832
    , 838 (8th Cir. 2003) (noting RESPA does not directly target
    overcharging, but was intended to "regulate the underlying business relationships and
    procedures [of real estate service providers] of which the costs are a function."
    (quoting 1974 U.S.C.C.A.N. 6548)). We conclude an allegation that a real estate
    service provider failed to disclose costs accurately on settlements statements relates
    to its professional rather than ministerial conduct, and is the type of professional
    misconduct usually covered by an E&O policy. Thus, the Boschee complaint's
    allegations regarding substantive violations of RESPA are arguably within the scope
    of the E&O policy and trigger a duty to defend.
    Next, Pacific argues the Boschee complaint only alleges intentional and willful
    acts on Burnet's part, and therefore Pacific had no duty to defend because the policy
    only covers negligent acts, errors, or omissions. We disagree. The Boschee
    complaint alleged Burnet violated RESPA, but did not specifically accuse Burnet of
    intentionally violating RESPA. Where a complaint does not distinguish between
    intentional and negligent conduct it can "reasonably be construed to include both."
    Reinsurance Ass'n of Minn. v. Timmer, 
    641 N.W.2d 302
    , 312 (Minn. Ct. App. 2002).
    Moreover, proof of intent is not necessarily required to establish a violation of
    RESPA. See, e.g., In re Old Kent Mortgage Co. v. Yield Spread Premium Litig., 
    191 F.R.D. 155
    , 166 (D. Minn. 2000) (analyzing RESPA's kickback/split fee/referral
    provisions and finding no support for the "proposition that subjective intent is a factor
    in determining liability under RESPA"). In other words, it is possible for a real estate
    -6-
    service provider to engage in intentional conduct but without intending to violate
    RESPA, and thus negligently violate RESPA. Cf. Nowacki v. Federated Realty
    Group, Inc., 
    36 F. Supp. 2d 1099
    , 1104-05 (E.D. Wis. 1999) (holding E&O insurer
    had duty to defend where the underlying complaint against insured alleged a "mixture
    of intentional and negligent acts" and insured could be found to have violated RESPA
    through error or omission). Because Burnet could have violated RESPA negligently,
    and the Boschee complaint can be reasonably construed as alleging a negligent
    violation of RESPA, the complaint's allegations are arguably within the scope of the
    E&O policy and trigger a duty to defend.
    Finally, Pacific argues the Boschee complaint does not seek "damages" as that
    term is defined in the policy. More specifically, Pacific maintains the policy excludes
    from the definition "fines, sanctions or penalties against any insured, or the return or
    reimbursement of fees for 'professional services.'" App. 81. The Boschee plaintiffs
    sought "actual damages, along with prejudgment interest, penalties, treble damages,
    attorneys fees, costs, expenses and any other remedy available." App. 42. Since the
    actual damages sought were the return or reimbursement of the overcharged fees (and
    thus do not count as damages under the policy) and the district court found the treble
    damages were a "penalty" (and Burnet did not cross-appeal that determination), the
    fighting issue between the parties is whether the prayer for attorney fees constitutes
    "damages" within the meaning of the policy.
    Burnet argues, and the district court determined, in the context of a claim for
    attorney fees under RESPA, the award of attorney fees is not a "cost" and therefore
    falls within the meaning of "damages." This is because RESPA distinguishes
    between "attorney fees" and "costs." See 12 U.S.C. § 2607(d)(5) ("In any private
    action brought pursuant to this subsection, the court may award to the prevailing party
    the court costs of the action together with reasonable attorneys fees." (Emphasis
    added)). We agree with the district court's analysis. Cf. Sokolowski v. Aetna Life &
    Cas. Co., 
    670 F. Supp. 1199
    , 1208-10 (S.D.N.Y. 1987) (construing ERISA's similar
    -7-
    distinction between "costs" and "fees" and concluding attorney fees sought pursuant
    to ERISA constituted "damages" within the meaning of an insurance policy). Thus,
    the Boschee complaint alleges damages covered by the policy for purposes of
    triggering a duty to defend.
    For the reasons stated, we affirm the district court in all respects.2
    ______________________________
    2
    On appeal, Burnet raised the additional issue whether Pacific timely reserved
    a right to seek reimbursement of the fees it already spent defending the Boschee
    action. Having affirmed the district court, we do not address this issue.
    -8-