Gabriel Moran v. the Screening Pros, LLC ( 2022 )


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  •                     FOR PUBLICATION
    UNITED STATES COURT OF APPEALS
    FOR THE NINTH CIRCUIT
    GABRIEL FELIX MORAN,                             No. 20-55908
    Plaintiff-Appellant,
    D.C. No.
    v.                          2:12-cv-05808-
    SVW-AGR
    THE SCREENING PROS, LLC, a
    California corporation,
    Defendant-Appellee.                OPINION
    Appeal from the United States District Court
    for the Central District of California
    Stephen V. Wilson, District Judge, Presiding
    Argued and Submitted December 10, 2021
    Pasadena, California
    Filed February 8, 2022
    Before: Marsha S. Berzon and Carlos T. Bea, Circuit
    Judges, and Richard D. Bennett, * District Judge.
    Opinion by Judge Bea
    *
    The Honorable Richard D. Bennett, United States District Judge
    for the District of Maryland, sitting by designation.
    2               MORAN V. THE SCREENING PROS
    SUMMARY **
    Fair Credit Reporting Act
    The panel affirmed the district court’s grant of summary
    judgment in favor of The Screening Pros, LLC, in an action
    brought under the Fair Credit Reporting Act by Gabriel Felix
    Moran.
    In a prior appeal, the court held that The Screening Pros,
    a credit reporting agency, violated 15 U.S.C. § 1681c(a)(5),
    which prohibits the disclosure in a credit report of any
    adverse item of information that antedates the report by more
    than seven years. In 2010, The Screening Pros issued a
    tenant screening report that disclosed a criminal charge that
    was filed against Moran in 2000 (beyond the seven-year
    window) but dismissed in 2004 (within the seven-year
    window). On remand, the district court granted summary
    judgment to The Screening Pros, holding that Moran failed
    to present evidence that The Screening Pros violated the
    FCRA willfully or negligently, as required for liability by
    §§ 1681n(a) and 1681o(a).
    The panel held that to prove a negligent violation of the
    FCRA, a plaintiff must show that the defendant acted
    pursuant to an objectively unreasonable interpretation of the
    statute. A plaintiff can prove a willful violation by showing
    a knowing or a reckless violation of a standard.
    The panel held that the court’s previous holding, which
    did not rely on the text of the statute alone, did not show that
    **
    This summary constitutes no part of the opinion of the court. It
    has been prepared by court staff for the convenience of the reader.
    MORAN V. THE SCREENING PROS                   3
    The Screening Pros’ interpretation of the FCRA was
    objectively unreasonable. The panel held that, on the record
    here, no reasonable fact finder could conclude that The
    Screening Pros’ violation of § 1681c(a)(5) was negligent,
    much less willful. The panel explained that the issue
    whether The Screening Pros correctly interpreted
    § 1681c(a)(5) was a matter of first impression in the previous
    appeal; The Screening Pros presented evidence that its
    interpretation was consistent with industry norms; the
    Federal Trade Commission’s only guidance on the question
    at the time appeared to permit reporting the criminal charge;
    the district court changed its ruling on reconsideration; and
    the opinion in the previous appeal was not unanimous.
    COUNSEL
    Devin H. Fok (argued), DHF Law PC, San Marino,
    California, for Plaintiff-Appellant.
    Michael J. Saltz (argued) and Elana Levine, Jacobson
    Russell Saltz Nassim & de la Torre LLP, Los Angeles,
    California, for Defendant-Appellee.
    4                MORAN V. THE SCREENING PROS
    OPINION
    BEA, Circuit Judge:
    The Fair Credit Reporting Act (“FCRA”) prohibits credit
    reporting agencies from disclosing in a credit report “[a]ny
    . . . adverse item of information . . . which antedates the
    report by more than seven years.” 15 U.S.C. § 1681c(a)(5). 1
    Previously, we held that The Screening Pros, LLC
    (“Defendant”) violated this provision when it issued a tenant
    screening report for Gabriel Felix Moran (“Plaintiff”) in
    2010 that disclosed a criminal charge that was filed in 2000
    (beyond the seven-year window), but dismissed in 2004
    (within the seven-year window). Moran v. Screening Pros,
    LLC, 
    943 F.3d 1175
    , 1186 (9th Cir. 2019). On remand, the
    district court granted summary judgment to Defendant on
    Plaintiff’s claims under the FCRA, holding that Plaintiff
    failed to present evidence that Defendant violated the FCRA
    willfully or negligently, as required for liability by
    §§ 1681n(a) and 1681o(a). We have jurisdiction under
    
    28 U.S.C. § 1291
     and affirm.
    I. BACKGROUND
    A. Relevant Facts and Early Procedural History
    In February 2010, Plaintiff submitted a housing
    application to Maple Square, a low-income housing
    development in Fremont, California. Maple Square hired
    Defendant, a now defunct credit reporting agency (“CRA”),
    to conduct a background check on Plaintiff. The housing
    application was denied after Maple Square received the
    1
    Unless otherwise noted, citations to statutes in this opinion refer to
    Title 15 of the United States Code.
    MORAN V. THE SCREENING PROS                   5
    background check (“the Report”) prepared by Defendant.
    The Report, dated February 5, 2010, revealed that Plaintiff
    had three dismissed criminal charges and a conviction. The
    conviction and two of the dismissed charges were filed in
    2006, well within the seven-year period. But, importantly,
    the oldest dismissed charge (the “2000 Charge”) was filed in
    2000 and dismissed in 2004.
    Plaintiff claimed, among other things, that the inclusion
    of the 2000 Charge in the Report was unlawful. Plaintiff
    filed suit in California state court on February 2, 2012,
    pleading causes of action under state law. On June 7, 2012,
    Plaintiff filed a First Amended Complaint (“FAC”), which
    added additional causes of action under the Fair Credit
    Reporting Act (“FCRA”). Under the FCRA, a CRA, such as
    Defendant, is liable to a consumer, like Plaintiff, for either
    the negligent or willful failure to comply with any
    requirement under the FCRA with respect to that consumer.
    §§ 1681n(a), 1681o(a).        Plaintiff alleged Defendant
    committed (grossly) negligent and willful violations of
    § 1681c(a) (reporting certain criminal information older than
    7 years) (“Count One”); § 1681e (failing to maintain
    procedures designed to avoid violating § 1681c and to
    ensure the maximum possible accuracy of the information in
    the report) (“Count Two”); and § 1681i (failing to conduct a
    reasonable reinvestigation after an item in the report is
    disputed by the consumer and the consumer notifies the
    agency directly of such dispute) (“Count Three”).
    On July 5, 2012, Defendant removed the lawsuit to the
    district court. Defendant moved to dismiss, and the district
    court initially denied Defendant’s motion with regard to
    Count One, dismissed Count Two, and dismissed numerous
    state law claims.       Defendant filed a motion for
    reconsideration and a motion for summary judgment. The
    6               MORAN V. THE SCREENING PROS
    district court ultimately granted the motion for
    reconsideration, dismissing both Counts One and Two, and
    granted summary judgment to Defendant on Count Three.
    B. The Previous Appeal
    Plaintiff appealed, challenging the district court’s FCRA
    holdings (and the dismissal of Plaintiff’s state law claims,
    not at issue now). On that appeal, we considered whether
    the 2000 Charge was too old to have been included in the
    Report under the FCRA. Section 1681c(a) provides, in
    relevant parts:
    [N]o consumer reporting agency may
    make any consumer report containing any of
    the following items of information:
    ...
    (2) Civil suits, civil judgments, and
    records of arrest that, from date of entry,
    antedate the report by more than seven years
    or until the governing statute of limitations
    has expired, whichever is the longer period.
    ...
    (5) Any other adverse item of
    information, other than records of
    convictions of crimes[,] 2 which antedates the
    report by more than seven years.
    2
    We previously corrected a scrivener’s error in the statute by
    including “[a] comma . . . to separate the exclusionary clause.” Moran,
    943 F.3d at 1183 n.6.
    MORAN V. THE SCREENING PROS                          7
    As we explained in our previous opinion in this case, the
    statute was reorganized by 1998 amendments. 3 Moran,
    943 F.3d at 1182–83. In 1990, before the amendments, the
    Federal Trade Commission (“FTC”), the agency responsible
    for enforcing the FCRA, issued a commentary to provide
    guidance and interpretations of the FCRA.                FTC,
    Commentary on the Fair Credit Reporting Act, 
    55 Fed. Reg. 18,804
     (May 4, 1990) (former 16 C.F.R. pt. 600)
    (“1990 Commentary”). The 1990 Commentary stated, “if
    charges are dismissed at or before trial, or the consumer is
    acquitted, the date of such dismissal or acquittal is the date
    of disposition.” Id. at 18,818. That commentary was
    rescinded in 2011, the year after Defendant issued the Report
    that included the 2000 Charge. See Moran, 
    943 F.3d 3
    Before Congress’s 1998 amendment to the statute, § 1681c(a) read,
    as relevant:
    [N]o consumer reporting agency may make any
    consumer report containing any of the following items
    of information:
    ...
    (2) Suits and judgments which, from date of entry,
    antedate the report by more than seven years or until
    the governing statute of limitations has expired,
    whichever is the longer period.
    ...
    (5) Records of arrest, indictment, or conviction of
    crime which, from date of disposition, release, or
    parole, antedate the report by more than seven years.
    (6) Any other adverse item of information which
    antedates the report by more than seven years.
    8             MORAN V. THE SCREENING PROS
    at 1184; see also FTC, Commentary on the Fair Credit
    Reporting Act, 
    76 Fed. Reg. 44,462
     (July 26, 2011).
    On appeal, the parties “agree[d] that the 2000 Charge is
    classified as an ‘adverse item of information’ and thus falls
    under § 1681c(a)(5).” Id. at 1182. The Report was issued
    on February 5, 2010, meaning that, under the current version
    of the law, the 2000 Charge was too old to be reported as
    measured from the date the charge was filed, but recent
    enough to be reported as measured from the date of
    disposition. § 1681c(a)(5).
    We reversed the district court’s dismissal of the FCRA
    claims, holding that the “Report’s inclusion of the 2000
    Charge fell outside of the permissible seven-year window,
    and thus, [Plaintiff] sufficiently stated claims pursuant to the
    FCRA.” Moran, 943 F.3d at 1186. The panel majority
    acknowledged that in its current form § 1681c(a)(5) “does
    not specifically state the date that triggers the reporting
    window.” Id. at 1183. The majority reasoned that,
    nevertheless, “the plain language of the statute suggests that
    for a criminal charge, the date of entry begins the seven-year
    window” because “[t]he statute’s use of ‘antedates’ connects
    the seven-year window directly to the adverse event itself”
    and a “charge is an adverse event upon entry.” Id. at 1183–
    84.
    The majority found “further support” for its
    interpretation in a 2011 staff report that accompanied the
    FTC’s rescission of the 1990 Commentary, which stated that
    the seven-year reporting window “runs from the date of the
    reported event.” Id. at 1184 (internal quotations and citation
    omitted). The majority also observed that before the statute
    was amended, the cutoff date for reporting “[r]ecords of
    arrest, indictment, or conviction of crime” ran “from date of
    disposition.” Id. at 1182 (emphasis removed). But this
    MORAN V. THE SCREENING PROS                   9
    language was removed in 1998, and the statute was
    substantially reorganized. See id. at 1182–83. The majority
    reasoned that the “legislative history” supported its reading
    of the statutory language since “Congress’s removal of ‘date
    of disposition’ altogether suggest[ed] an intent to keep
    records current by starting reporting windows sooner.” Id.
    at 1184–85. However, the majority acknowledged that, after
    the 1998 amendment, “convictions may be reported
    indefinitely,” whereas previously convictions were subject
    to a seven-year bar. Id. Finally, the panel majority found
    that its reading of the statute was supported by “the purpose
    of the FCRA,” which “warrants an interpretation that favors
    the consumer.” Id. at 1186.
    The majority rejected Defendant’s argument that the
    dismissal of a charge is itself an adverse event. 943 F.3d
    at 1184. The majority reasoned that a dismissal is itself “an
    overall positive—but at least neutral—development,” and is
    “only adverse insofar as it discloses the previous adverse
    event, i.e., the charge.” Id. Thus, “[e]ven though non-
    adverse information is typically not subject to reporting
    windows, a dismissal is different” because it “necessarily
    references the existence of the adverse event, to which the
    reporting window still applies,” and therefore “neither
    [event] may be reported after seven years from the . . .
    charge.” Id.
    Judge Kleinfeld dissented from the FCRA holding,
    reasoning that a record of dismissal is an “adverse item of
    information” under § 1681c(a)(5), and because the dismissal
    of the 2000 Charge did not antedate the Report by more than
    seven years, the Report’s disclosure of the dismissal was
    timely. Id. at 1187, 1189–90. Judge Kleinfeld also reasoned
    that the fact that the 1998 amendment to the statute expanded
    reporting of convictions from a seven-year window to
    10            MORAN V. THE SCREENING PROS
    indefinitely showed that “Congress concluded that . . .
    landlords . . . needed to know more about convictions.” Id.
    at 1191–92. Moreover, Judge Kleinfeld reasoned that some
    deference was due to “long established commercial norms,”
    and observed that the statute “ha[d] been interpreted for
    decades to permit” reporting charges that had been dismissed
    within seven years of a report. Id. at 1193–94 (internal
    quotations omitted).
    C. The Decision Below
    On remand, Plaintiff filed a motion for summary
    judgment on his causes of action under §§ 1681c(a) and
    1681e (and some of the state law claims). The district court
    informed Plaintiff that it was considering granting summary
    judgment for Defendant on certain causes of action pursuant
    to Fed R. Civ. P. 56(f), and gave Plaintiff an opportunity to
    present additional evidence in response to arguments raised
    by Defendants. It then granted summary judgment to
    Defendant on all of Plaintiff’s FCRA claims and, declining
    to exercise supplemental jurisdiction over the remaining
    state law claims, remanded the case to California state court.
    The district court held that Defendant’s violation of
    § 1681c(a) was neither willful nor negligent. The district
    court reasoned that this court previously stated that the
    statutory interpretation was a matter of first impression, that
    none of the information included by Defendant was
    inaccurate, and that at the time of the reporting the FTC’s
    only guidance (admittedly discussing the statute before the
    1998 amendment) asserted that the seven-year reporting
    period ran from the date of disposition. Moreover, Judge
    Kleinfeld’s partial dissent, an amicus brief submitted to this
    court, and a declaration submitted by Defendant’s expert
    tended to prove that the statute had been interpreted for
    decades to permit the report of a dismissal of charges
    MORAN V. THE SCREENING PROS                           11
    occurring within seven years of the report. And Defendant’s
    president testified that he was repeatedly informed in
    training sessions that criminal cases may be reported for
    seven years after dismissal. 4 Further, the district court
    observed that this court “resolved the [statutory
    interpretation] question in part through reference to FTC
    guidance and amicus briefs.” Finally, the district court
    observed that it had previously found the statute to be
    sufficiently ambiguous to reverse its prior ruling on
    reconsideration. 5
    Plaintiff now appeals the district court’s grant of
    summary judgment to Defendant, contending that
    Defendant’s violation of § 1681c(a) was “likely willful and,
    at a minimum negligent.” 6
    4
    The district court acknowledged that statements made to the
    company’s president would be inadmissible hearsay, but stated that it
    was not offered to prove the truth of the matter asserted but was relevant
    to whether Defendant was negligent in interpreting the statute as he was
    advised during the training sessions.
    5
    The district court also granted summary judgment on Plaintiff’s
    FCRA claims under § 1681e and § 1681i, and articulated an alternative
    ground for summary judgment on all of Plaintiff’s FCRA claims: that
    Plaintiff did not suffer any damages due to the alleged FCRA violations.
    6
    On appeal, Plaintiff has waived any challenge to the district court’s
    grant of summary judgment to Defendant on Plaintiff’s claims under
    §§ 1681i and 1681e. See Clark v. Time Warner Cable, 
    523 F.3d 1110
    ,
    1116 (9th Cir. 2008) (“This court ‘will not ordinarily consider matters
    on appeal that are not specifically and distinctly argued in appellant’s
    opening brief.’”); In re Riverside-Linden Inv. Co., 
    945 F.2d 320
    , 324–25
    (9th Cir. 1991). Plaintiff’s opening brief refers to claims under § 1681i
    as among the issues on appeal and cites the statute once in defending his
    argument that he suffered actual damages and again as the basis of
    distinguishing a case, but does not refer to § 1681i claims in the summary
    12              MORAN V. THE SCREENING PROS
    II. STANDARD OF REVIEW
    “We review the district court’s grant of summary
    judgment de novo.” Marino v. Ocwen Loan Servicing LLC,
    
    978 F.3d 669
    , 673 (9th Cir. 2020). “Summary judgment is
    appropriate when, based on the evidence in the record, no
    reasonable fact finder could return a verdict” for the party
    against whom summary judgment is granted. See id.; Fed.
    R. Civ. P. 56. “We may affirm on any basis supported by
    the record, whether or not relied upon by the district court.”
    Hall v. N. Am. Van Lines, Inc., 
    476 F.3d 683
    , 686 (9th Cir.
    2007).
    III. ANALYSIS
    The FCRA prohibits CRAs from reporting “[a]ny . . .
    adverse item of information, other than records of
    convictions of crimes[,] which antedates the report by more
    than seven years.” § 1681c(a)(5). The FCRA imposes
    liability for negligent or willful violations of its terms.
    §§ 1681n(a), 1681o. At issue is whether Defendant was
    negligent or willful in adopting an interpretation of
    § 1681c(a)(5), which we subsequently held was erroneous,
    that permitted the reporting of a dismissal of a charge that
    had been filed more than seven years from the date of the
    of his argument or advance a specific and distinct argument that
    Defendant willfully or negligently violated that statute. Plaintiff’s
    opening brief does not cite § 1681e. Plaintiff does not argue that
    Defendant’s report was inaccurate. Cf. § 1681e(b). And, while his
    opening brief refers to Defendant’s compliance procedures, Plaintiff uses
    that discussion to argue that Defendant’s violation of § 1681c(a) was
    willful, not to challenge the district court’s holding as to § 1681e(a).
    MORAN V. THE SCREENING PROS                            13
    report, where the dismissal occurred within seven years of
    the report. 7
    “To prove a negligent violation [of the FCRA], a plaintiff
    must show that the defendant acted pursuant to an
    objectively unreasonable interpretation of the statute.”
    Marino, 978 F.3d at 673–74 (citing Syed v. M-I LLC,
    
    853 F.3d 492
    , 505 (9th Cir. 2017)). A plaintiff can prove a
    willful violation by showing a knowing or a reckless
    violation of a standard. Safeco Ins. Co. of Am. v. Burr,
    
    551 U.S. 47
    , 57 (2007). To prove a willful violation in the
    absence of knowing disregard, “a plaintiff must show not
    only that the defendant’s interpretation was objectively
    unreasonable, but also that the defendant ran a risk of
    violating the statute that was substantially greater than the
    risk associated with a reading that was merely careless.”
    Marino, 978 F.3d at 673 (citing Safeco, 
    551 U.S. at 69
    ).
    Where a statute “is not subject to a range of plausible
    interpretations” and its text “unambiguously forecloses” the
    defendant’s interpretation, the defendant runs “an
    ‘unjustifiably high risk of violating the statute’” sufficient
    for willful liability. Syed, 853 F.3d at 505–06.
    7
    Various headings in Plaintiff’s briefing assert that Defendant
    violated § 1681c(a)(2), as well as § 1681c(a)(5). The district court
    dismissed Plaintiff’s § 1681c(a)(2) claims. Moran v. Screening Pros,
    LLC, No. 2:12-CV-05808-SVW-AGR, 
    2012 WL 10655745
    , at *4–5
    (C.D. Cal. Nov. 20, 2012). Subsequently, on Plaintiff’s previous appeal,
    Plaintiff “agree[d] that the 2000 Charge is classified as an ‘adverse item
    of information’ and thus falls under § 1681c(a)(5).” Moran, 943 F.3d at
    1182. Plaintiff does not now provide a clear argument that Defendant
    violated § 1681c(a)(2). We note that the Report makes no reference to
    any “[c]ivil suits, civil judgments, [or] records of arrest,” § 1681c(a)(2).
    We therefore limit our discussion to § 1681(c)(a)(5), since Plaintiff has
    waived any argument regarding § 1681c(a)(2). See Clark, 
    523 F.3d at 1116
    ; In re Riverside-Linden Inv. Co., 
    945 F.2d at
    324–25.
    14            MORAN V. THE SCREENING PROS
    Plaintiff argues that Defendant was at least negligent
    because “this Court found Defendant’s interpretation [of
    § 1681c(a)] to be in direct conflict with the plain language
    of the statute” and “confirmed that the statutory text is
    unambiguous that the reporting period began from the date
    of entry.” However, our previous holding does not show that
    Defendant’s interpretation of the statute was objectively
    unreasonable. To be sure, we stated “the plain language of
    the statute suggests that for a criminal charge, the date of
    entry begins the seven-year window.” Moran, 943 F.3d at
    1183–84. But that sentence began with the observation that
    Ҥ 1681c(a)(5) does not specifically state the date that
    triggers the reporting window.” Id. at 1183. Moreover, the
    panel majority did not rely on the text of the statute alone to
    reach its interpretation. The majority remarked that if
    “language is ambiguous, we look to . . . legislative history,
    and the statute’s overall purpose to illuminate Congress’s
    intent,” id. at 1183 (internal quotation marks omitted), and
    then supported its holding with numerous extra-textual
    sources: “the FTC’s interpretation of the statute” in a 2011
    staff report, the “FCRA’s legislative history,” an amicus
    brief filed by the Consumer Financial Protection Bureau and
    the FTC, and the panel’s assessment of “the purpose of the
    FCRA.” Id. at 1184–86. In fact, the only panel member who
    stated that “there is no ambiguity in the statute” was Judge
    Kleinfeld in partial dissent, who argued that the majority’s
    interpretation lacked “support in the text of the statute.” Id.
    at 1187, 1194.
    Plaintiff also argues that because the 1998 amendment
    removed the phrase “the date of disposition” from what was
    previously § 1681c(a)(5), “anybody reading the statute
    should know [that] Congress no longer wished to calculate
    the reporting period [from the date of disposition] when it
    intentionally deleted the word ‘disposition’ from the
    MORAN V. THE SCREENING PROS                           15
    statutory language.” But although Congress removed “the
    date of disposition” as the reference date, it did not replace
    that phrase with another reference date in § 1681c(a)(5),
    even though a different provision of the statute,
    § 1681c(a)(2), explicitly measures a reporting window
    “from the date of entry.” And when we held that the seven-
    year reporting window in § 1681c(a)(5) regarding a
    dismissal of a charge is measured from the date the criminal
    charge was filed, not when it was dismissed, the panel was
    not unanimous.
    Finally, Plaintiff argues that “[i]t was reckless for
    Defendant to rely on [the] outdated 1990 commentary.”
    While the 1990 Commentary necessarily addressed the law
    as it was written before the 1998 amendment, it was the only
    guidance from the FTC on this issue in 2010 when
    Defendant issued the Report, and it indicated that the seven-
    year reporting period ran from the date of disposition of a
    criminal charge. That guidance was rescinded only after
    Defendant issued the disputed report. And Defendant
    introduced evidence that the statute had “been interpreted for
    decades to permit” CRAs to report the dismissal of a charge
    where the dismissal occurred within seven years from the
    report. 8
    8
    In the operative complaint, Plaintiff brought state law claims under
    California’s Investigative Consumer Reporting Agencies Act and
    California’s Unfair Competition Law. In briefing, Plaintiff suggests that
    Defendant’s reporting of dismissed charges violated California’s
    Consumer Credit Reporting Agencies Act (“CCRAA”). These state law
    allegations are not the subject of this appeal, and we do not reach them.
    We also reject Plaintiff’s argument that Defendant’s violation of
    § 1681c(a) was somehow willful because Defendant had a written policy
    designed to comply with the CCRAA. Even if Defendant willfully
    violated the CCRAA, or its own policy designed to comply with
    16              MORAN V. THE SCREENING PROS
    Whether Defendant correctly interpreted § 1681c(a)(5)
    to permit the reporting of a criminal charge that was filed
    outside of, but dismissed within, the statute’s seven-year
    window arose as a matter of first impression during this
    lawsuit.      Defendant introduced evidence that its
    interpretation was consistent with industry norms. The
    FTC’s only guidance on the question at the time (although
    discussing the statute before the 1998 amendment) appeared
    to permit reporting the charge. The district court initially
    held that Defendant misread § 1681c(a)(5), but then reversed
    that holding on reconsideration. On appeal, the panel
    majority held that the district court got it right the first time,
    but one of our colleagues dissented, finding that the
    majority’s view lacked “support in the text of the statute,”
    Moran, 943 F.3d at 1187 (Kleinfeld, J., concurring in part
    and dissenting in part). We cannot say, nor could any other
    reasonable fact finder, that on this record Defendant’s
    violation of § 1681c(a)(5) was negligent, much less willful.
    IV. CONCLUSION
    For the reasons stated above, the district court’s grant of
    summary judgment to Defendant on Plaintiff’s claims under
    the FCRA is AFFIRMED.
    California law, it does not follow that Defendant’s violation of the FTCA
    was willful. Here, Defendant has shown that its conduct resulted from
    an erroneous but reasonable misreading of the language of the FTCA.