Marketquest Group, Inc. v. Bic Corp. , 862 F.3d 927 ( 2017 )


Menu:
  •                  FOR PUBLICATION
    UNITED STATES COURT OF APPEALS
    FOR THE NINTH CIRCUIT
    MARKETQUEST GROUP, INC., DBA                No. 15-55755
    All-In-One, a California corporation,
    Plaintiff-Appellant,         D.C. No.
    3:11-cv-00618-
    v.                           BAS-JLB
    BIC CORP., a Connecticut
    corporation; BIC USA, INC., a                 OPINION
    Delaware corporation; NORWOOD
    PROMOTIONAL PRODUCTS, LLC,
    AKA Norwood Operating Company,
    LLC, DBA Norwood Promotional
    Products, a Delaware limited liability
    company,
    Defendants-Appellees.
    Appeal from the United States District Court
    for the Southern District of California
    Cynthia A. Bashant, District Judge, Presiding
    Argued and Submitted May 9, 2017
    Pasadena, California
    Filed July 7, 2017
    2            MARKETQUEST GROUP V. BIC CORP.
    Before: MILAN D. SMITH, JR. and JOHN B. OWENS,
    Circuit Judges, and EDWARD R. KORMAN, * District
    Judge.
    Opinion by Judge Milan D. Smith, Jr.
    SUMMARY **
    Trademark
    The panel reversed the district court’s summary
    judgment in favor of the defendants in a trademark
    infringement suit.
    The panel held that the plaintiff adequately pleaded a
    cause of action for trademark infringement under a “reverse
    confusion” theory of likely confusion. The panel held that
    reverse confusion is not a separate claim that must be
    specifically pleaded, but instead is a theory of likely
    confusion that may be alleged by itself or in addition to
    forward confusion. Thus, when reverse confusion is
    compatible with the theory of infringement alleged in the
    complaint, a plaintiff need not specifically plead it.
    The panel held that consideration of the intent factor in
    the likelihood of confusion analysis varies with the type of
    confusion being considered, and no one type of evidence is
    The Honorable Edward R. Korman, United States District Judge
    *
    for the Eastern District of New York, sitting by designation.
    **
    This summary constitutes no part of the opinion of the court. It
    has been prepared by court staff for the convenience of the reader.
    MARKETQUEST GROUP V. BIC CORP.                     3
    required to establish intent in trademark infringement cases
    under either a forward or reverse theory of confusion.
    The panel held that genuine issues of material fact
    existed regarding whether defendants’ uses of plaintiff’s
    trademark “All-in-One” was protected by the fair use
    defense. To establish the defense, a defendant must show
    that its use is (1) other than as a trademark, (2) descriptive of
    the defendant’s goods, and (3) in good faith. The degree of
    customer confusion is also a factor in evaluating fair use.
    As to plaintiff’s trademark “The Write Choice,” the
    panel held that the district court erred by applying the fair
    use analysis after determining that the plaintiff presented no
    evidence of likely confusion. The panel remanded the case
    for further proceedings.
    COUNSEL
    Gregory Guillot (argued), Gregory H. Guillot P.C., Dallas,
    Texas; Michael T. Lane and Kent M. Walker, Lewis Kohn
    & Walker L.L.P., San Diego, California; for Plaintiff-
    Appellant.
    Richard Sybert (argued), Joni B. Flaherty, and Yuo-Fong C.
    Amato, Gordon & Rees LLP, San Diego, California, for
    Defendants-Appellees.
    4          MARKETQUEST GROUP V. BIC CORP.
    OPINION
    M. SMITH, Circuit Judge:
    Marketquest Group, Inc. (Marketquest) appeals the
    district court’s grant of summary judgment in favor of
    Norwood Promotional Products, LLC (Norwood), BIC
    Corp., and BIC USA, Inc. (collectively, Defendants) on
    Marketquest’s trademark infringement claims. The district
    court held that Defendants’ uses of Marketquest’s
    trademarks “All-in-One” and “The Write Choice” were
    completely protected by the fair use defense. We reverse
    and remand.
    FACTS AND PRIOR PROCEEDINGS
    Marketquest produces and sells promotional products,
    and has used its United States Patent and Trademark Office
    registered trademarks “All-in-One” and “The Write Choice”
    since 1999 and 2000, respectively. In 2009, BIC Corp. and
    BIC USA, Inc. (collectively, BIC) acquired Norwood, a
    promotional products company, and in 2010 Norwood
    published a promotional products catalogue for 2011 that
    featured the phrase “All-in-One” on the cover of and in the
    catalogue.     The 2011 catalogue consolidated all of
    Norwood’s eight “hard goods” catalogues “in one”
    catalogue, whereas they were previously published in
    separate catalogues. In 2010, BIC also used the phrase “The
    WRITE Pen Choice for 30 Years” in advertising and
    packaging for its pens, in connection with its thirtieth
    anniversary promotion.
    Marketquest filed the operative First Amended
    Complaint (FAC) against Defendants on May 5, 2011,
    alleging infringement of Marketquest’s “All-in-One” and
    “The Write Choice” trademarks. On August 26, 2011,
    MARKETQUEST GROUP V. BIC CORP.                   5
    Marketquest moved for a preliminary injunction. The
    arguments and evidence submitted by Marketquest in
    support of its motion pertained only to Defendants’ use of
    “All-in-One,” and not “The Write Choice,” so the district
    court deemed Marketquest’s request for a preliminary
    injunction as to Defendants’ use of “The Write Choice”
    waived. The district court denied the requested injunction
    regarding Defendants’ use of “All-in-One” after concluding
    that Marketquest was unlikely to succeed on the merits
    because Defendants were likely to succeed in asserting a fair
    use defense.
    Discovery proceeded and the parties filed cross-motions
    for summary judgment. The district court granted summary
    judgment for Defendants, holding that there was “some
    likelihood of confusion and therefore the potential for
    trademark infringement liability,” but that further analysis of
    likelihood of confusion was unnecessary because fair use
    provided Defendants a complete defense to allegations of
    infringement of both the “All-in-One” and “The Write
    Choice” trademarks. Marketquest timely appealed.
    STANDARD OF REVIEW
    We review the district court’s grant of summary
    judgment de novo. KP Permanent Make-Up, Inc. v. Lasting
    Impression I, Inc., 
    408 F.3d 596
    , 602 (9th Cir. 2005) (KP
    Permanent II). We view the evidence in the light most
    favorable to Marketquest and determine “whether there are
    any genuine issues of material fact and whether the district
    court correctly applied the relevant substantive law.” 
    Id. We are
    mindful that “summary judgment is generally disfavored
    in the trademark arena” due to “the intensely factual nature
    of trademark disputes.” 
    Id. (quoting Entrepreneur
    Media,
    Inc. v. Smith, 
    279 F.3d 1135
    , 1140 (9th Cir. 2002)).
    6          MARKETQUEST GROUP V. BIC CORP.
    ANALYSIS
    Marketquest’s pleading was adequate to support a
    cause of action for trademark infringement under a
    reverse confusion theory of likely confusion.
    The Lanham Act provides a cause of action for the owner
    of a registered trademark against any person who, without
    consent of the owner, uses the trademark in commerce in
    connection with the sale or advertising of goods or services,
    when such use is likely to cause confusion. 15 U.S.C.
    § 1114(1). The validity of Marketquest’s trademarks is not
    disputed in this appeal. Thus, the question is whether there
    is a likelihood of confusion; that is, whether Defendants’
    “actual practice[s were] likely to produce confusion in the
    minds of consumers about the origin of the goods . . . in
    question.” KP Permanent Make-Up, Inc. v. Lasting
    Impression I, Inc., 
    543 U.S. 111
    , 117 (2004) (KP Permanent
    I).
    We have recognized two theories of consumer confusion
    that support a claim of trademark infringement: forward
    confusion and reverse confusion. Surfvivor Media, Inc. v.
    Survivor Prods., 
    406 F.3d 625
    , 630 (9th Cir. 2005).
    “Forward confusion occurs when consumers believe that
    goods bearing the junior mark came from, or were sponsored
    by, the senior mark holder.” 
    Id. For example,
    consumers
    would experience forward confusion if they believed that
    Defendants’ 2011 catalogue came from Marketquest
    because it featured the phrase “All-in-One.” “By contrast,
    reverse confusion occurs when consumers dealing with the
    senior mark holder believe that they are doing business with
    the junior one.” 
    Id. For example,
    consumers would
    experience reverse confusion if they did business with
    Marketquest, but believed that they were doing business
    MARKETQUEST GROUP V. BIC CORP.                   7
    with Defendants, because they had come to associate the
    words “All-in-One” with Defendants.
    Marketquest argues that this is a “reverse confusion
    case,” while Defendants counter that Marketquest did not
    adequately plead reverse confusion. Our circuit has not
    previously addressed the pleading standard required to state
    a cause of action for trademark infringement under a reverse
    confusion theory. We now hold that reverse confusion is not
    a separate claim that must be specifically pleaded, but
    instead is a theory of likely confusion that may be alleged by
    itself or in addition to forward confusion. Accord Dorpan,
    S.L. v. Hotel Melia, Inc., 
    728 F.3d 55
    , 65 n.12 (1st Cir. 2013)
    (“‘Reverse confusion’ is not a separate legal claim requiring
    separate pleading. Rather, it is a descriptive term referring
    to certain circumstances that can give rise to a likelihood of
    confusion.”). Thus, when reverse confusion is compatible
    with the theory of infringement alleged in the complaint, a
    plaintiff need not specifically plead it.
    Defendants cite 
    Surfvivor, 406 F.3d at 631
    –34, and
    Murray v. Cable National Broadcasting Co., 
    86 F.3d 858
    ,
    861 (9th Cir. 1996), to support their contention that strict
    pleading is required when someone sues for reverse
    confusion, but these cases are distinguishable. In Surfvivor
    we held that the plaintiff raised no cognizable forward
    confusion claim because it failed to reference forward
    confusion in its 
    complaint. 406 F.3d at 631
    . Instead, the
    plaintiff only raised a cognizable trademark infringement
    claim under a reverse confusion theory. 
    Id. Only reverse
    confusion was plausible in that case; Surfvivor, a maker of
    beach-themed products sold only in Hawaii, alleged that
    consumers thought that its products were sponsored by the
    well-known, national reality show Survivor. 
    Id. at 629.
    Facts indicating forward confusion (i.e., that consumers
    8           MARKETQUEST GROUP V. BIC CORP.
    would think the well-known, national show Survivor came
    from the small, Hawaiian Surfvivor brand) were not alleged
    and would be highly unlikely. Surfvivor therefore stands for
    the proposition that when (1) a plaintiff’s trademark
    infringement claim is based on a reverse confusion theory,
    (2) the plaintiff did not plead examples of forward confusion,
    and (3) only reverse confusion is plausible based on the
    allegations in the complaint, a plaintiff does not allege a
    cognizable trademark infringement claim based on forward
    confusion.
    Defendants cite Murray for the proposition that to plead
    reverse confusion, a plaintiff must allege that the defendant
    “saturated the market with advertising,” or allege actual
    reverse confusion from customers. 
    See 86 F.3d at 861
    .
    However, Murray was decided before we recognized reverse
    confusion as a theory of trademark infringement, and we
    concluded that such recognition was unnecessary because
    Murray did not allege any cognizable trademark
    infringement claim, whether under what we now refer to as
    reverse or forward confusion theories. 
    Id. Thus, Murray
    did
    not set out a specific pleading standard for reverse
    confusion; there was no likelihood of any type of confusion,
    and we merely listed shortcomings in Murray’s allegations.
    To advance a reverse confusion theory, a plaintiff may allege
    that the defendant flooded the market with advertising, or
    that actual instances of reverse confusion occurred.
    However, the allegations will vary in individual cases.
    Applying these principles to Marketquest’s FAC, we
    first note that Marketquest did not use the words “reverse
    confusion,” allege that Defendants saturated the market, or
    allege instances of actual reverse confusion. The FAC
    generally alleged that customers were confused “as to
    whether some affiliation, connection, or association
    MARKETQUEST GROUP V. BIC CORP.                   9
    exist[ed]” among Defendants and Marketquest, and
    specifically alleged that there were actual instances of
    forward confusion (i.e., that consumers thought that
    Defendants’ goods came from Marketquest). Marketquest
    did not allege instances of actual reverse confusion until its
    motion for a preliminary injunction. The district court’s
    orders denying the preliminary injunction and granting
    summary judgment recognized Marketquest’s reverse
    confusion theory.
    We hold that reverse confusion is a theory of confusion
    available to Marketquest, and it did not foreclose this theory
    by failing to plead it with particularity in its FAC. This case
    is distinguishable from Surfvivor because, in that case, the
    theory of confusion not specifically pleaded in the complaint
    was implausible. 
    See 406 F.3d at 629
    . Here, BIC is clearly
    the larger, more widely-known entity, and has acquired some
    smaller promotional products companies, such as Norwood.
    It is therefore plausible that consumers would associate
    Marketquest’s marks with Defendants, or think that BIC had
    acquired Marketquest. Marketquest’s general allegation that
    there was confusion “as to whether some affiliation,
    connection, or association exist[ed]” among the parties fairly
    encompasses this possibility, and Marketquest should not
    have been prevented from exploring possible instances of
    reverse confusion during discovery. Thus, the district court
    was correct to consider the possibility of reverse confusion
    as the case proceeded.
    Consideration of the intent factor in the likelihood of
    confusion analysis varies with the type of confusion
    being considered.
    In trademark infringement cases we assess likelihood of
    consumer confusion by considering the Sleekcraft factors.
    Fortune Dynamic, Inc. v. Victoria’s Secret Stores Brand
    10            MARKETQUEST GROUP V. BIC CORP.
    Mgmt., Inc., 
    618 F.3d 1025
    , 1030 (9th Cir. 2010) (citing
    AMF Inc. v. Sleekcraft Boats, 
    599 F.2d 341
    , 348–49 (9th Cir.
    1979)). 1 The Sleekcraft “analysis is pliant, illustrative rather
    than exhaustive, and best understood as simply providing
    helpful guideposts.” 
    Id. (internal quotation
    marks omitted).
    “[T]he relative importance of each individual factor will be
    case-specific.” 
    Id. at 1031
    (quoting Brookfield Commc’ns,
    Inc. v. W. Coast Entm’t Corp., 
    174 F.3d 1036
    , 1054 (9th Cir.
    1999)).
    Our assessment of the Sleekcraft intent factor (“the
    defendant’s intent in selecting the mark”) is different when
    we consider a forward confusion theory than it is when we
    consider a reverse confusion theory, because the relevance
    of intent varies with the underlying theory of confusion. See
    Cohn v. Petsmart, Inc., 
    281 F.3d 837
    , 841 n.5 (9th Cir.
    2002); see also Commerce Nat’l Ins. Servs., Inc. v.
    Commerce Ins. Agency, Inc., 
    214 F.3d 432
    , 444 (3d Cir.
    2000). When considering forward confusion, we ask
    “whether defendant in adopting its mark intended to
    capitalize on plaintiff’s good will.” Fortune 
    Dynamic, 618 F.3d at 1043
    . However, in the case of reverse confusion,
    typically “neither junior nor senior user wishes to siphon off
    the other’s goodwill.” Dreamwerks Prod. Grp., Inc. v. SKG
    Studio, 
    142 F.3d 1127
    , 1130 (9th Cir. 1998).
    Marketquest argues that mere knowledge of the senior
    user’s mark establishes intent to confuse when considering
    reverse confusion, while Defendants argue that only
    1
    “Those factors are: 1) the strength of the mark; 2) proximity or
    relatedness of the goods; 3) the similarity of the marks; 4) evidence of
    actual confusion; 5) the marketing channels used; 6) the degree of care
    customers are likely to exercise in purchasing the goods; 7) the
    defendant’s intent in selecting the mark; and 8) the likelihood of
    expansion into other markets.” KP Permanent 
    II, 408 F.3d at 608
    .
    MARKETQUEST GROUP V. BIC CORP.                   11
    evidence of a deliberate intent to push the plaintiff out of the
    market should suffice. However, no one type of evidence is
    required to establish intent in trademark infringement cases
    under either a forward or reverse theory of confusion.
    Indeed, “an intent to confuse consumers is not required for a
    finding of trademark infringement.” Brookfield 
    Commc’ns, 174 F.3d at 1059
    . The Sleekcraft factors are to be applied
    flexibly, knowing that “not all of the factors are of equal
    importance or applicable in every case.” KP Permanent 
    II, 408 F.3d at 608
    .
    Thus, when a court applies Sleekcraft in a case that
    presents reverse confusion, and the intent factor is relevant,
    it may consider several indicia of intent. At one extreme,
    intent could be shown through evidence that a defendant
    deliberately intended to push the plaintiff out of the market
    by flooding the market with advertising to create reverse
    confusion. See Freedom Card, Inc. v. JPMorgan Chase &
    Co., 
    432 F.3d 463
    , 479 (3d Cir. 2005). Intent could also be
    shown by evidence that, for example, the defendant knew of
    the mark, should have known of the mark, intended to copy
    the plaintiff, failed to conduct a reasonably adequate
    trademark search, or otherwise culpably disregarded the risk
    of reverse confusion. See, e.g., 
    Surfvivor, 406 F.3d at 634
    ;
    
    Cohn, 281 F.3d at 843
    . The tenor of the intent inquiry shifts
    when considering reverse confusion due to the shift in the
    theory of confusion, but no specific type of evidence is
    necessary to establish intent, and the importance of intent
    and evidence presented will vary by case.
    12          MARKETQUEST GROUP V. BIC CORP.
    The district court erred by granting summary
    judgment in favor of Defendants based upon on
    the fair use defense regarding their use of “All-in-
    One.”
    Applying the “classic fair use” defense, “[a] junior user
    is always entitled to use a descriptive term in good faith in
    its primary, descriptive sense other than as a trademark.”
    Cairns v. Franklin Mint Co., 
    292 F.3d 1139
    , 1150 (9th Cir.
    2002). A defendant must show that its use is (1) other than
    as a trademark, (2) descriptive of the defendant’s goods, and
    (3) in good faith. 15 U.S.C. § 1115(b)(4). Additionally, “the
    degree of customer confusion [is] a factor in evaluating fair
    use.” KP Permanent 
    II, 408 F.3d at 609
    .
    The district court considered the elements of the fair use
    defense, and concluded that Defendants’ use of “All-in-One”
    in connection with the 2011 catalogue was completely
    protected by the fair use defense. As discussed below,
    genuine issues of material fact exist regarding the elements
    of fair use in this case, thereby precluding summary
    judgment. While summary judgment on the fair use defense
    in a trademark case is possible, we reiterate that “summary
    judgment is generally disfavored” in trademark cases, due to
    “the intensely factual nature of trademark disputes.”
    Fortune 
    Dynamic, 618 F.3d at 1031
    .
    Marketquest first argues that the district court erred by
    not specifically analyzing all of the uses of “All-in-One”
    employed by Defendants, since the fair use analysis often
    varies when a defendant uses the same mark in different
    ways.     The “other uses” of “All-in-One” included
    (1) promotional materials that featured an image of the 2011
    catalogue; (2) promotional materials that directed customers
    MARKETQUEST GROUP V. BIC CORP.                  13
    to look for products or information in “the 2011 Norwood
    All in ONE catalogue”; and (3) an online advertisement that
    said “Put Your Drinkware Needs . . . in a Norwood ALL in
    ONE Basket,” which included a photo of a basket containing
    several different types of drinkware. Defendants respond
    that there was no need to conduct a design-by-design review
    because all of these uses connected to the 2011 catalogue,
    and there is no basis for the claim that the district court did
    not consider all the evidence, even if other uses were not
    specifically referenced by the district court.
    It appears from its summary judgment order that the
    district court focused on Defendants’ use of “All-in-One” on
    the 2011 catalogue, and perhaps did not consider other uses.
    While a design-by-design review of promotional materials
    that merely included a picture of the 2011 catalogue was not
    required, references to “the 2011 Norwood All in ONE
    catalogue” and “a Norwood ALL in ONE Basket” are
    sufficiently distinct to require analysis for fair use. These
    uses are considered below, along with the 2011 catalogue
    use.
    A fair use must be a use other than as a trademark.
    15 U.S.C. § 1115(b)(4). A trademark is used “to identify
    and distinguish . . . goods . . . from those manufactured or
    sold by others and to indicate the source of the goods.” 
    Id. § 1127.
    “To determine whether a term is being used as a
    mark, we look for indications that the term is being used to
    associate it with a manufacturer,” and “whether the term is
    used as a symbol to attract public attention.” Fortune
    
    Dynamic, 618 F.3d at 1040
    (internal quotation marks
    omitted).     We also consider “whether the allegedly
    infringing user undertook precautionary measures . . . to
    14          MARKETQUEST GROUP V. BIC CORP.
    minimize the risk that the term will be understood in its
    trademark sense.” 
    Id. (internal quotation
    marks omitted).
    A genuine issue of fact exists regarding whether
    Defendants used “All-in-One” as a trademark. Defendants
    did take “precautionary measures” when featuring “All-in-
    One” on the 2011 catalogue: Norwood was printed at the top
    in large, bold, capital letters with a trademark symbol, while
    “All-in-One” was located further down on the page, in
    smaller letters, without a trademark symbol, and positioned
    as a heading over a list of all the products consolidated “in
    one” catalogue. This suggests that Norwood was used to
    indicate the source of the goods, rather than “All-in-One”
    (although it is possible for more than one trademark to
    appear on a catalogue cover). However, when considering
    all of Defendants’ uses of “All-in-One,” a jury could
    potentially find trademark use.            The “precautionary
    measures” listed above were not present when Defendants
    referred to “the 2011 Norwood All in ONE catalogue” and
    “a Norwood ALL in ONE Basket.” In these uses, there is no
    obvious distinction between Norwood and “All-in-One,”
    and both could reasonably be understood to indicate source.
    To prevail on fair use, a defendant must show that it used
    the mark “in its primary, descriptive sense.” Fortune
    
    Dynamic, 618 F.3d at 1041
    (quoting Brother Records, Inc.
    v. Jardine, 
    318 F.3d 900
    , 906 (9th Cir. 2003) (alteration
    omitted)); see 15 U.S.C. § 1115(b)(4). While “we accept
    some flexibility in what counts as descriptive,” Fortune
    
    Dynamic, 618 F.3d at 1042
    , “the scope of the fair use defense
    varies with . . . the descriptive purity of the defendant’s use
    and whether there are other words available to do the
    describing.” 
    Id. at 1041.
    Even when “there [is] some
    evidence of descriptive use, [a jury] could still reasonably
    MARKETQUEST GROUP V. BIC CORP.                    15
    conclude that [a defendant’s] lack of ‘precautionary
    measures’” outweighs such evidence. 
    Id. at 1042.
    There is a strong argument that Defendants’ use of “All-
    in-One” on the 2011 catalogue was descriptive, because it
    was used as a heading for a list of the products consolidated
    “all in one” catalogue. Moreover, as discussed above,
    Defendants took “precautionary measures” on their
    catalogue cover by using a design that indicated descriptive
    use. However, Defendants’ other uses of “All-in-One” were
    arguably not descriptive, and “precautionary measures”
    were not taken with these uses. While Defendants’ use of
    “All-in-One” as a heading on the 2011 catalogue strongly
    indicates descriptive use, such use is not apparent in
    decontextualized references to “the 2011 Norwood All in
    ONE catalogue.” Additionally, “Put Your Drinkware Needs
    . . . in a Norwood ALL in ONE Basket” does not fall under
    the descriptive use explanation that Defendants advance
    because it does not refer to a consolidated catalogue. It may
    descriptively refer to consolidating drinkware in a basket,
    but the “descriptive purity” of such use is questionable
    because it is unclear if the basket is literal or suggestive. See
    
    id. at 1041.
    Uses of “All-in-One” in ways that stripped it of
    its possible descriptive meaning undermine Defendants’
    descriptive use argument, such that a finder of fact could
    determine that the use was not descriptive. Moreover, a
    finder of fact could determine that Defendants “had at [their]
    disposal a number of alternative words [or phrases] that
    could adequately capture [their] goal,” limiting the scope of
    the fair use defense in this case. 
    Id. at 1042.
    A defendant asserting fair use must also show that it used
    the mark in good faith. 15 U.S.C. § 1115(b)(4). When
    considering forward confusion, this element “involves the
    16          MARKETQUEST GROUP V. BIC CORP.
    same issue as the intent factor in the likelihood of confusion
    analysis”; that is, “whether defendant in adopting its mark
    intended to capitalize on plaintiff’s good will.” Fortune
    
    Dynamic, 618 F.3d at 1043
    . The shift in focus discussed in
    Part II above for assessing intent when considering
    likelihood of confusion under a reverse confusion theory
    generally applies when considering good faith as part of the
    fair use defense in a case that presents reverse confusion.
    However, the good faith inquiry differs somewhat from the
    Sleekcraft intent factor, regardless of the underlying theory
    of confusion. In fair use, good faith is an element of the
    defense, not merely a factor to consider when it is relevant
    in a given case.
    As with intent in Sleekcraft, there is no bright-line rule
    or required piece of evidence to establish good or bad faith.
    While the focus may differ when considering forward or
    reverse confusion, generally the same types of evidence will
    be relevant to this inquiry. This includes evidence such as
    whether the defendant intended to create confusion, whether
    forward or reverse; intended to push the plaintiff out of the
    market; remained ignorant of the plaintiff’s mark when it
    reasonably should have known of the mark; knew of the
    mark and showed bad faith in its disregard of the plaintiff’s
    rights; or any other evidence relevant to whether the
    defendant’s claimed “objectively fair” use of the mark was
    done in good faith. See KP Permanent 
    I, 543 U.S. at 123
    ;
    see also, e.g., Fortune 
    Dynamic, 618 F.3d at 1043
    (holding
    that a material question of fact existed regarding defendant’s
    good faith when the plaintiff introduced evidence that the
    defendant carelessly failed to investigate the trademark at
    issue, along with expert testimony that a trademark search
    would have been standard practice in the relevant industry).
    MARKETQUEST GROUP V. BIC CORP.                 17
    Marketquest argues that because this case presents
    reverse confusion, mere knowledge of Marketquest’s
    ownership and use of the “All-in-One” mark establishes bad
    faith on the part of Defendants, and fair use is thus
    unavailable as a matter of law. That is incorrect. An
    inference of bad faith does not arise from mere knowledge
    of a mark when the use is otherwise objectively fair, even in
    a case presenting reverse confusion. Marketquest also
    argues that Defendants’ use of two of its marks in the same
    year supports an inference of bad faith. This fact by itself,
    coupled with Marketquest’s knowledge of the marks, is thin
    evidence of bad faith. However, we cannot say on summary
    judgment that no reasonable finder of fact could infer bad
    faith from these facts.
    “The fair use defense only comes into play once the party
    alleging infringement has shown by a preponderance of the
    evidence that confusion is likely.” KP Permanent 
    II, 408 F.3d at 608
    –09. This is because if there is no likelihood
    of consumer confusion, then there is no trademark
    infringement, making an affirmative defense to trademark
    infringement irrelevant. KP Permanent 
    I, 543 U.S. at 120
    .
    After the plaintiff meets the threshold showing, in the fair
    use analysis “the degree of customer confusion [is] a factor”
    to consider. KP Permanent 
    II, 408 F.3d at 609
    . However, a
    defendant raising the defense does not have the burden to
    negate any likelihood of consumer confusion.              KP
    Permanent 
    I, 543 U.S. at 114
    . Some consumer confusion is
    compatible with fair use, and when a plaintiff chooses “to
    identify its product with a mark that uses a well known
    descriptive phrase” it assumes the risk of some confusion.
    
    Id. at 121–22.
    18             MARKETQUEST GROUP V. BIC CORP.
    The district court held that Marketquest met the
    threshold requirement for fair use by showing that there is
    some likelihood of confusion, relying upon its previous
    Sleekcraft analysis in the order denying Marketquest’s
    motion for a preliminary injunction. However, the district
    court held that any further Sleekcraft analysis was
    “unnecessary” because fair use provided Defendants a
    complete defense.
    Marketquest argues that the district court’s holding was
    incomplete because it did not conduct a full Sleekcraft
    analysis, nor did it consider the additional factors that we
    stated in KP Permanent II would be relevant to the jury’s
    consideration of fair use in that case. 2 Defendants counter
    that a court may grant summary judgment on the fair use
    defense without deciding the likelihood of confusion
    because confusion is not the focus of fair use; the focus is
    objective fairness, and some confusion is accepted.
    We emphasize that the degree of consumer confusion is
    a factor in the fair use analysis, not an element of fair use.
    See KP Permanent 
    I, 543 U.S. at 118
    (“Congress said
    nothing about likelihood of confusion in setting out the
    elements of the fair use defense.”). This factor is useful in
    considering whether, overall, the use was objectively fair. A
    use that is likely to confuse consumers, or that has caused
    actual confusion, is less likely to be objectively fair
    (although some confusion is permissible).             Accord
    2
    These factors included “the degree of likely confusion, the strength
    of the trademark, the descriptive nature of the term for the product or
    service being offered by [the defendant] and the availability of alternate
    descriptive terms, the extent of the use of the term prior to the registration
    of the trademark, and any differences among the times and contexts in
    which [the defendant] has used the term.” KP Permanent 
    II, 408 F.3d at 609
    .
    MARKETQUEST GROUP V. BIC CORP.                     19
    Shakespeare Co. v. Silstar Corp. of Am., 
    110 F.3d 234
    , 243
    (4th Cir. 1997) (“While it is true that to the degree that
    confusion is likely, a use is less likely to be found fair, it does
    not follow that a determination of likely confusion precludes
    considering the fairness of use.”). The Sleekcraft factors and
    additional factors that we identified as relevant in KP
    Permanent II may also be relevant in a given case where fair
    use is at issue. A court is not required in every case to recite
    and analyze all the factors identified in Sleekcraft and KP
    Permanent II one-by-one for a fair use analysis to be
    complete. A court may do so, but these are merely factors to
    facilitate a court’s analysis, to the degree they are relevant in
    a given case.
    In this case, the district court referenced its previous
    Sleekcraft analysis at the preliminary injunction phase. The
    district court was not required to conduct this analysis again
    and determine all potential issues of fact as a matter of law
    before considering summary judgment on fair use.
    However, because we reverse summary judgment on fair use
    for the reasons indicated above, we leave it to the district
    court to determine on remand the relevance of the degree of
    consumer confusion in this case.
    The district court erred by applying the fair use
    analysis to Defendants’ use of “The Write
    Choice” after determining that Marketquest
    presented no evidence of likely confusion.
    The district court found that there was “no evidence of
    actual or potential confusion” resulting from Defendants’
    use of “The Write Choice,” and then concluded that
    Defendants had shown fair use. That fair use analysis was
    in error because “[t]he fair use defense only comes into play
    once the party alleging infringement has shown by a
    preponderance of the evidence that confusion is likely.” KP
    20         MARKETQUEST GROUP V. BIC CORP.
    Permanent 
    II, 408 F.3d at 608
    –09. The district court could
    not properly find here that there was no evidence of
    confusion, fail to conduct a Sleekcraft analysis, and still
    conclude that the Defendants qualified for the fair use
    defense. Thus, we remand for the district court to consider
    Marketquest’s trademark infringement claim regarding
    Defendants’ use of “The Write Choice.”
    CONCLUSION
    We REVERSE and REMAND for proceedings
    consistent with this opinion.