Karen Garrison v. Carolyn W. Colvin , 759 F.3d 995 ( 2014 )


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  •                 FOR PUBLICATION
    UNITED STATES COURT OF APPEALS
    FOR THE NINTH CIRCUIT
    KAREN S. GARRISON,                       No. 12-15103
    Plaintiff-Appellant,
    D.C. No.
    v.                     2:10-cv-02484-
    JWS
    CAROLYN W. COLVIN,
    Commissioner of Social Security
    Administration,                            OPINION
    Defendant-Appellee.
    Appeal from the United States District Court
    for the District of Arizona
    John W. Sedwick, District Judge, Presiding
    Argued and Submitted
    March 10, 2014—San Francisco, California
    Filed July 14, 2014
    Before: Jerome Farris, Stephen Reinhardt,
    and A. Wallace Tashima, Circuit Judges.
    Opinion by Judge Reinhardt
    2                      GARRISON V. COLVIN
    SUMMARY*
    Social Security
    The panel reversed the district court’s order remanding
    the case to the Commissioner of Social Security
    Administration for further proceedings, and instead remanded
    with instructions to the administrative law judge to calculate
    and award Social Security disability benefits to the claimant.
    The panel held that the administrative law judge (“ALJ”)
    erred in assessing the medical opinion evidence. The panel
    also held that the ALJ erred by failing to offer specific, clear,
    and convincing reasons for discrediting the claimant’s
    symptom testimony concerning her physical and mental
    impairments.
    The panel outlined the three-part credit-as-true standard,
    each part of which must be satisfied in order for a court to
    remand to an ALJ with instructions to calculate and award
    benefits: (1) the record has been fully developed and further
    administrative proceedings would serve no useful purpose;
    (2) the ALJ has failed to provide legally sufficient reasons for
    rejecting evidence, whether claimant testimony or medical
    opinion; and (3) if the improperly discredited evidence were
    credited as true, the ALJ would be required to find the
    claimant disabled on remand. The panel held that the district
    court abused its discretion by remanding for further
    proceedings where the credit-as-true rule was satisfied and
    the record afforded no reason to believe that the claimant was
    *
    This summary constitutes no part of the opinion of the court. It has
    been prepared by court staff for the convenience of the reader.
    GARRISON V. COLVIN                     3
    not, in fact, disabled. The panel held that a remand for a
    calculation and award of benefits was required.
    COUNSEL
    Mark Caldwell, Caldwell & Ober, Phoenix, Arizona, for
    Plaintiff-Appellant.
    Laura H. Holland (argued), Special Assistant United States
    Attorney, Social Security Administration, Office of the
    General Counsel, Denver, Colorado; John S. Leonardo,
    United States Attorney, Michael A. Johns, Assistant United
    States Attorney, United States Attorneys’ Office, Phoenix,
    Arizona; John Jay Lee (of counsel), Regional Chief Counsel,
    Region VIII, Social Security Administration, Office of the
    General Counsel, Denver, Colorado, for Defendant-Appellee.
    OPINION
    REINHARDT, Circuit Judge:
    Karen Garrison appeals from a denial of Social Security
    benefits, arguing that the Administrative Law Judge (“ALJ”)
    erred in rejecting her symptom testimony and in assigning
    little weight to the opinions of her treating medical
    caretakers. In a decision that the Commissioner does not
    contest, the district court determined that the ALJ erred in
    assessing the medical opinion evidence and remanded the
    case for further proceedings. We conclude that the ALJ also
    erred in discrediting Garrison’s symptom testimony, and that
    the district court abused its discretion in remanding for
    further proceedings. Applying our settled “credit-as-true”
    4                  GARRISON V. COLVIN
    rule, we reverse the judgment below with instructions to
    remand this case to the ALJ for the calculation and award of
    benefits.
    BACKGROUND
    I
    Karen Garrison was born in 1970. In an application for
    disability insurance benefits filed on September 7, 2007, she
    stated that she has been disabled since April 17, 2007 due to
    a combination of physical and mental impairments. Before
    her stated disability onset date, she worked as a bus driver,
    bus monitor, cashier, pizza cook, convenience store clerk, and
    customer service manager.
    After Garrison’s application for benefits was denied on
    January 4, 2008, and after her request for reconsideration was
    denied on March 12, 2008, she requested a hearing before an
    ALJ. At the hearing, which was held on July 14, 2009,
    Garrison presented extensive medical records to support her
    claim of disability and testified at length about how her
    impairments affect her daily life. The ALJ also heard
    testimony from a vocational expert (“VE”). The evidence
    presented at the hearing covered the period from April 2007
    to June 2009, and comprehensively addressed Garrison’s
    physical and mental health.
    A. Physical Impairments
    Since 2006, as shown by the records of Dr. Christopher
    Labban, her primary care provider, Garrison has suffered
    from a variety of physical ailments—including chronic neck
    and back pain, degenerative joint disease, sciatica, obesity,
    GARRISON V. COLVIN                              5
    asthma, and herniated discs. Labban’s notes from late 2006
    and early-to-mid 2007 reveal that, despite a variety of
    attempted treatments, many of these medical conditions
    persisted or worsened.1 Garrison’s chronic neck and back
    pain was an especially serious problem: nothing seemed to
    help, it began interfering with her daily life, and the pain
    started slowly creeping into her shoulders, arms, and legs. In
    response, Labban referred Garrison to Dr. George Wang, a
    neurologist. Wang started treating Garrison in September
    2007 and continued treating her through June 2009, the date
    of the last medical record in this case.2
    When Wang first evaluated Garrison, he noted that she
    reported severe neck and back pain that radiated outward and
    caused other symptoms; the neck pain radiated into her upper
    arms and caused numbness and tingling, and the lower back
    pain caused a burning sensation that radiated into her legs.
    He observed that prolonged standing aggravated her pain, as
    did turning her head. In his assessment, Wang noted that
    MRI results confirmed that Garrison suffered from spinal disc
    protrusions and determined that her pain symptoms involved
    “radicular features.” He also remarked that Garrison had
    1
    In early 2007, a number of MRI scans confirmed disc protrusions in
    Garrison’s spine. Around the same time, Garrison briefly received
    physical therapy, the treatment records for which assessed “signs and
    symptoms consistent [with] low back pain due to pelvic instability and
    deceased proximal musculature strength/stability.” Physical therapy
    provided only partial relief, however, and Garrison was forced to stop
    attending after four sessions due to insurance restrictions and financial
    troubles.
    2
    Some of Wang’s treatment records are signed by Nurse Practitioner
    Laura Kinney, with an advisement that she was acting under his direction
    or supervision in preparing the notes.
    6                   GARRISON V. COLVIN
    decreased muscle strength of the left triceps and decreased
    strength of the lower extremities more distally, symptoms that
    he viewed as “suggestive of cervical and lumbar
    radiculopathy.” Follow-up tests performed on October 1,
    2007 supported his initial diagnosis of cervical and lumbar
    radiculopathy.
    Wang further noted in September 2007 that Garrison
    reported experiencing what she described as “seizures,” in
    which her mind went blank, her body seized up, she started
    shaking uncontrollably, and she heard voices yelling at her.
    Wang theorized that she was suffering from panic attacks.
    Garrison’s symptoms grew worse between September and
    December 2007. Wang’s treatment notes indicate that
    Garrison reported having experienced another “seizure” while
    at the grocery store, causing her to seize up, feel like most of
    her body was burning, slur her speech, and collapse.
    Garrison also stated that, at night, she felt sustained twitching
    in her body, “like electronic current zaps through her head.”
    More significant, her burning and aching neck pain continued
    to radiate into her shoulders at a 10/10 level of intensity;
    Garrison stated that “she has electric jolts going up to her
    head when she moves her neck” and that her arms kept falling
    asleep. Garrison’s lower back pain, too, rated 10/10 in
    intensity, and Wang observed that it was made worse by
    prolonged standing. Noting that Garrison was very drowsy
    from all of the pain medication she was taking—medication
    that did not effectively control her pain—Wang cleared
    Garrison for epidural shots.           He also modified the
    medications she was taking, which at the time included
    Tegretol, Neurontin, and Baclofen.
    GARRISON V. COLVIN                        7
    In November 2007, Dr. Ernest Griffin, a state agency
    consulting physician who never examined Garrison,
    completed a physical residual functional capacity assessment.
    His report consists of answers to a series of check-box
    questions and a few lines of explanation that do not reference
    most of Garrison’s treatment records or any of her statements.
    Griffith noted in his report that he did not consider any
    statements by Garrison’s treating and examining physicians.
    Griffin opined that Garrison could occasionally lift or carry
    20 pounds, frequently lift or carry 10 pounds, stand and/or
    walk for about 6 hours in an 8-hour workday, and push or
    pull without limitation. He added that she could occasionally
    climb ramps and stairs, kneel, crouch, and crawl, and could
    frequently stoop. He opined that she had no limitations with
    respect to cold, heat, wetness, humidity, noise, and vibration,
    but should avoid concentrated exposure to fumes, odors,
    dusts, gases, poor ventilation, and hazards.
    In January 2008, consistent with his treatment records and
    those of Labban over the prior months, Wang noted that
    Garrison’s symptoms of “seizures” and unbearable pain
    persisted unabated. Her neck and back pain still rated at
    10/10 in intensity, still radiated into her arms, shoulders, and
    legs, and still caused a mix of burning, numbness, and
    tingling. Garrison also reported intense fatigue due to
    insomnia and frequent twitching at night, as well as ongoing
    “seizures” that disrupted her daily activities. One such
    “seizure,” in late January 2008, caused her to shake on the
    left side of her body and was accompanied by a spell of
    confusion and stuttering. These symptoms, in turn, were
    exacerbated by drowsiness from her medications, episodes of
    weakness, and a persistence in decreased muscle strength in
    her left arm and lower extremities.
    8                       GARRISON V. COLVIN
    As of February 2008, Garrison’s pain symptoms were
    only marginally less severe: she reported that her neck pain
    remained at 8/10 in intensity, with jerking, numbness, and
    tingling in her arms that frequently caused her to drop things,
    and stated that her back pain was at 7/10 in intensity, with a
    burning sensation that radiated into her legs. These and other
    symptoms often caused her to lose her balance and to lean to
    one side.3
    Summarizing his assessment of Garrison’s symptoms on
    February 20, 2008, Wang stated as follows in a “Pain
    Functional Capacity (PFC) Questionnaire” that posed a series
    of questions followed by check-boxes: Garrison did have
    pain; this pain was “moderately severe (pain seriously affects
    ability to function)”; and this pain was reasonably expected
    to result from objective clinical or diagnostic findings
    documented in Garrison’s medical records. Wang noted that
    Garrison’s pain was precipitated by changing weather,
    movement, overuse, stress, and cold, and was “frequently”
    severe enough to interfere with Garrison’s attention and
    concentration. Wang added that, due to her pain symptoms,
    Garrison “frequently” experienced deficiencies of
    concentration, persistence or pace that resulted in a failure to
    complete tasks in a timely manner.
    In March 2008, Dr. Eric Feldman, to whom Garrison had
    been sent for a consultation, remarked that Garrison had been
    experiencing neck and back pain “for the past year,” and that
    she had suffered “a fairly severe pain throughout the neck,
    scapular area, thoracic and lumbar spine.” Feldman observed
    that neither physical therapy nor a cervical epidural steroid
    3
    In February 2008, an EEG test largely ruled out seizures as the cause
    of Garrison’s spells of jerking, stuttering, confusion, and hallucinations.
    GARRISON V. COLVIN                       9
    injection had afforded Garrison much relief, that her burning
    pain remained constant, and that she was still experiencing
    tingling in both hands and leg pain. His physical examination
    revealed tenderness over the cervical paraspinal musculature
    and facet joints, as well as over the suprascapular and
    periscapular musculature. Noting limited cervical range of
    motion, a variety of spinal issues, and limited rotation
    bilaterally, Feldman stated that his impressions included
    fibromyalgia, central hyperalgesia, and disc protrusions and
    disc space narrowing.
    Over the next two months, Garrison’s pain improved
    somewhat. She had a hysterectomy, some of her other
    symptoms abated, and a transforaminal epidural steroid
    injection temporarily reduced her back and leg pain.
    However, she continued to experience symptoms of
    radiculopathy, including sharp pain in her neck, arms, and
    shoulders.
    Wang’s records show that, by June 2008, Garrison, who
    had stopped a few of her medications, was again experiencing
    numbness, tingling, and sharp pain in her hands, arms, and
    neck. She had also experienced a “seizure” on June 15, 2008.
    Wang instructed Garrison to resume some of her medications
    and ordered her not to drive for at least three months. A few
    weeks later, Garrison once again experienced a “seizure,” and
    reported to Wang that, despite the Percocet that she was
    taking every six hours, she was still in pain. By August 2008,
    Garrison was again experiencing intense pain in her neck and
    right shoulder—and received only partial, short-lived relief
    from the Percocet.
    In September 2008, Feldman performed another epidural
    steroid shot, but this time the shot led to only a few days of
    10                  GARRISON V. COLVIN
    relief from the again-chronic burning back pain, which soon
    started shooting down from Garrison’s lower back into her
    thighs and legs. This and other symptoms led Garrison to
    have trouble keeping her balance. Wang prescribed more
    Percocet and also told Garrison to start using a rolling walker
    for her gait instability. Garrison saw little improvement in
    the months that followed. In October 2008, even with
    Percocet three times a day for pain, she reported feeling a lot
    of pain radiating from the right side of her lower back into her
    right leg, causing numbness and tingling. Then, in November
    2008, Wang noted a mild limp, tension headaches escalating
    to migraines, and ongoing cervical and lumbar radiculopathy.
    After a short-lived respite from the back pain (though not
    other symptoms) in December 2008—the result of another
    epidural shot—Garrison again reported severe back pain in
    January 2009. Feldman’s records reveal that, by this point,
    Percocet had become less effective, providing partial relief
    for only a few hours per dose. Garrison’s neck continued
    “bothering her significantly,” and the pain from her neck
    started radiating into her occipital region. Garrison was
    started on new pain medications, including MS Contin, but
    continued to feel numbness and tingling in her arms and legs.
    These symptoms, as well as severe headaches, persisted into
    February 2009.
    In April 2009, Wang noted that Garrison’s headaches had
    finally ceased, but also observed that she had experienced an
    increase in her back pain and that this pain was still radiating
    down her legs. Garrison told Wang that it felt like her feet
    “are on fire,” adding that she could not walk or stand for a
    long time and that her feet were tender to the touch. Wang
    opined that Garrison’s “pain is affecting her ability to
    function.”
    GARRISON V. COLVIN                             11
    Garrison’s last medical record is from June 2009. In it,
    Wang states as follows: “The patient states she [continues]
    to have constant pain to her lower back and neck rated as 6 on
    0–10 pain scale. She continues to have numbness and
    tingling to her bilateral lower extremities, greater on the right.
    The patient states she continues to have some lower extremity
    weakness. She states her pain is aggravated by sitting and
    standing for long periods.” Wang once again recorded his
    impression that Garrison’s pain “is affecting her ability to
    function,” noting that her drugs were not providing adequate
    relief.
    B. Mental Health Issues
    Throughout the relevant time period, Garrison struggled
    with a variety of diagnosed mental impairments, including
    bipolar disorder, anxiety, bouts of insomnia, auditory and
    visual hallucinations, and paranoia. Her treating medical
    caretakers also came to view her “seizures” (sometimes
    called “pseudo-seizures” in her treatment records) as the
    result of psychiatric issues.
    In September 2007, Garrison visited Nurse Practitioner
    Susan Anderson for the first time. Anderson, who would
    become Garrison’s primary psychiatric care giver, noted that
    Garrison suffered from insomnia, anxiety, depressive
    symptoms, nightmares, and flashbacks. Anderson diagnosed
    post-traumatic stress disorder and possible bipolar disorder.
    She also recorded a Global Assessment of Function (GAF)
    score of 50.4 Later that month, Anderson noted that Garrison
    4
    “A GAF score is a rough estimate of an individual’s psychological,
    social, and occupational functioning used to reflect the individual’s need
    for treatment.” Vargas v. Lambert, 
    159 F.3d 1161
    , 1164 n.2 (9th Cir.
    12                     GARRISON V. COLVIN
    had recently suffered another “seizure” and, more important,
    that Garrison was having trouble with her medication.
    Garrison stated that she felt electric shocks going through her
    body, and added that she alternated between feeling very
    depressed and feeling like she had superpowers that would let
    her lift piles of wood in the heat.
    Two months later, in November 2007, Dr. Wayne General
    examined Garrison at the behest of a state agency. He
    concluded that her full scale IQ was 77, placing her in the 6th
    percentile, and observed that “Karen is currently functioning
    in the range of borderline intelligence.” General then noted
    that Garrison’s “overall short-term memory is in the
    borderline range” and that her “concentration is in the low
    average range.” When subjected to further tests, Garrison
    performed in “the lower average range” on simple tasks and
    “very poorly” on more complex tasks requiring concentration.
    1998). According to the DSM-IV, a GAF score between 41 and 50
    describes “serious symptoms” or “any serious impairment in social,
    occupational, or school functioning.” A GAF score between 51 to 60
    describes “moderate symptoms” or any moderate difficulty in social,
    occupational, or school functioning.” Although GAF scores, standing
    alone, do not control determinations of whether a person’s mental
    impairments rise to the level of a disability (or interact with physical
    impairments to create a disability), they may be a useful measurement.
    We note, however, that GAF scores are typically assessed in controlled,
    clinical settings that may differ from work environments in important
    respects. See, e.g., Titles II & XVI: Capability to Do Other Work-
    Themedical-Vocational Rules As A Framework for Evaluating Solely
    Nonexertional Impairments, SSR 85-15, 1983-1991 Soc. Sec. Rep. Serv.
    343 (S.S.A 1985) (“The mentally impaired may cease to function
    effectively when facing such demands as getting to work regularly, having
    their performance supervised, and remaining in the workplace for a full
    day.”).
    GARRISON V. COLVIN                     13
    Assessing Garrison’s overall mental well-being, General
    made a number of diagnoses:
    Axis I:     296.52 Bipolar I Disorder, Most
    Recent Episode Depressed,
    Moderate
    995.50 Victim of Physical or
    Sexual Abuse as a Child
    995.81 Victim of Physical or
    Sexual Abuse as an Adsult
    309.81 Posttraumatic Stress
    Disorder, Acute, Chronic, Delayed
    Onset
    304.80      Polysubstance
    Dependence, Alcohol,
    Amphetamines, Cannabis and
    Cocaine in Full, Sustained
    Remission by self-report
    Axis II:    V62.89 Borderline Intellectual
    Functioning, by examination
    Axis III:   Overweight, joint disease (neck
    and back) and arthritis, by referral
    history; migraine cephalgia by
    self-report
    General concluded that Garrison’s “prognosis for returning to
    work is currently poor, as she had difficulty maintaining
    concentration and manifested a borderline short-term
    14                  GARRISON V. COLVIN
    memory. She did not have sufficient emotional control, and
    broke into tears three times during test administration. Her
    ability to perform work-related tasks is currently inadequate
    based on cognitive functions such as attention, concentration,
    processing speed and short-term memory.”
    In December 2007, Anderson noted that Garrison’s mood
    was “unstable,” that Garrison was dealing with several family
    issues, and that Garrison was experiencing intense anxiety
    and severe racing thoughts. Anderson assessed a GAF score
    of 55, with a continued diagnosis of Bipolar Disorder II and
    PTSD. Garrison’s attention and concentration, as well as her
    insight and judgment, were only “fair.” Garrison’s condition
    did not materially change over the next few months. In
    January 2008, despite slight improvement due to use of
    Abilify, Anderson’s records show that Garrison remained
    anxious and deeply paranoid, with a GAF score of 55–60.
    That month, Dr. Adrianne Gallucci, Psy.D., a state agency
    consultant, reviewed some of Anderson’s medical records and
    filled out a check-box form to state her conclusions. Gallucci
    opined that Garrison’s impairments were “severe but not
    expected to last 12 months,” and identified “[c]oexisting
    [n]onmental [i]mpairment(s) that require referral to another
    medical specialty.” Gallucci checked off the boxes for
    affective disorders, mental retardation, and anxiety-related
    disorders. Under affective disorders, Gallucci marked bipolar
    disorder. In a summary section, Gallucci checked boxes for
    “mild” degree of limitation of function in “restriction of
    activities of daily living” and “difficulties in maintaining
    social functioning.” Gallucci checked boxes for “moderate”
    degree of difficulties in “maintaining concentration,
    persistence, or pace.” In a brief explanation section, Gallucci
    remarked that Garrison had experienced a good initial
    GARRISON V. COLVIN                       15
    response to some medication and had started mental health
    treatment, and for these reasons was not likely to suffer an
    impairment lasting more than 12 months.
    Anderson’s records show that, in February 2008,
    Garrison’s GAF dropped to 55. In her visit, Garrison
    reported hearing ghosts and spirits calling her name, a variety
    of other auditory and visual hallucinations, nightmares,
    severe anxiety, obsessive preoccupations, and persistent
    insomnia. Her attention and concentration, as well as her
    insight and judgment, remained only “fair.”
    That month, Anderson completed a “Medical Assessment
    of the Patient’s Ability to Perform Work Related Activity”
    (“the 2008 Assessment”). In it, Anderson reported a
    moderate impairment in Garrison’s ability to relate to other
    people; to perform daily activities; to understand, carry out,
    and remember instructions; to respond appropriately to
    supervision; to respond appropriately to co-workers; and to
    perform varied tasks. Anderson reported moderately severe
    constriction of interests, including in Garrison’s ability to
    respond to customary work pressures; ability to perform
    complex tasks; ability to complete a normal
    workday/workweek without interruptions from
    psychologically based symptoms; and ability to perform at a
    consistent pace without an unreasonable number/length of
    rest periods. Anderson checked “Yes” when asked, “Have
    the above limitations lasted or can they be expected to last for
    12 months or longer?” Anderson also filled out the comment
    section of the form, writing as follows: “Client has poor
    coping skills, auditory hallucinations, unstable moods, and
    severe anxiety. These psychiatric symptoms are complicated
    by multiple medical problems.”
    16                     GARRISON V. COLVIN
    In July 2008, after a short respite from some of her more
    severe mental health problems—though she did experience at
    least one “seizure” during that respite5—Garrison again
    returned to Anderson with hallucinations, panic attacks,
    insomnia, racing thoughts, blackouts, unstable mood, and
    paranoia. Anderson assessed GAF scores of 45–50 and
    determined that Garrison’s attention and concentration, as
    well as her insight and judgment, were “limited.” One month
    later, Garrison collapsed and then fainted in the middle of a
    counseling session, and continued to report auditory
    hallucinations, anxiety, and racing thoughts. Anderson’s
    records show that Garrison’s attention and concentration, as
    well as her insight and judgment, remained “limited.”
    Garrison’s GAF score dropped again in September 2008,
    this time to 50, and Anderson again recorded issues including
    hallucinations, insomnia, anxiety, and racing thoughts. By
    late September, Garrison’s issues expanded to include
    overwhelming depression and paranoia. Throughout this
    period, her attention and concentration, as well as her insight
    and judgment, remained “limited.” Then, from November
    2008 to February 2009, Garrison’s mental health improved
    somewhat. Anderson recorded GAF scores ranging from 55
    to 61 in this period, noting that, although Garrison remained
    anxious and was at times tearful, treatment was helping to
    alleviate Garrison’s more severe symptoms, including her
    panic attacks, paranoia, and hallucinations.
    5
    From February 2008 to June 2008, while on a break from some of her
    medications, Garrison worked four to five times as an “on call” teacher’s
    aide and also worked a few hours per day as a bus monitor. She was fired
    by the school district after having a “seizure” on the bus.
    GARRISON V. COLVIN                     17
    As before, though, this short-lived and limited uptick in
    Garrison’s mental health soon ended. By April 2009,
    Garrison was suicidal and panicked, again reported racing
    thoughts and pseudo-seizures, and again stated that she was
    having trouble with—and had stopped some of—her
    medications. Late in April 2009, Anderson assessed a GAF
    score of 50 and noted that Garrison was displaying
    hypomanic symptoms, sleeping less, and had only “partial”
    insight and judgment.
    Garrison’s GAF score remained 50 in May 2009. That
    month, Anderson observed that Garrison had fainted on
    several occasions when upset, was still experiencing insomnia
    and racing thoughts, and still had only partial insight and
    judgment. In June 2009, Garrison felt a bit better, but was
    still “up and down.” Her GAF score remained 50, an
    indication of “serious symptoms” or “serious impairment in
    social, occupational, or school functioning,” she was still
    troubled by bouts of racing thoughts and anxiety, and
    Anderson was still trying, apparently with only mixed
    success, to adjust her medications.
    II
    At the June 14, 2009 hearing before the ALJ, Garrison
    testified about how her physical and mental impairments
    affect her daily life. A VE also testified, mainly by
    answering a series of hypothetical questions.
    A. Garrison’s Testimony
    At the June 14, 2009 hearing, Garrison testified that she
    stopped working in April 2007 because she was “having
    problems with [her] back and [her] neck,” rising to the level
    18                  GARRISON V. COLVIN
    of “severe back pain.” She described her neck pain as a “real
    sharp, burning pain,” that grew worse when she slept wrong,
    picked stuff up, or bent over, and that radiated into her arms.
    She added that neither physical therapy nor injections had
    helped her neck pain; to the contrary, the neck injections had
    caused an allergic reaction that required hospitalization. She
    testified that her back pain is sharp, nagging, and constant,
    that it shoots down to the back sides of her legs, that she
    cannot bend down to lift or pick things up unless she is
    sitting, and that the pain is exacerbated by standing or sitting
    for more than 20 to 30 minutes. She added that the pain is
    often so bad that she must lie down every three to four hours,
    that she naps three hours per day because she is tired from the
    pain, and that the pain prohibits her from picking up her
    daughter, her laundry, or heavy bags of groceries. Garrison
    stated that physical therapy did not alleviate her back pain
    and that the epidural injections she had received helped for
    only a short while. She also stated that she had gained one
    hundred pounds from her medication.
    Turning to her mental impairments, Garrison testified, “I
    have a lot of anxiety” and “a lot of ups and downs and
    depression.” She stated that she experiences panic attacks
    that sometimes cause her to pass out, and that these attacks
    are triggered by tasks like grocery shopping alone. She
    avoids talking to people to prevent stress, occasionally
    experiences suicidal thoughts, and, when she is feeling
    depressed, spends days alone in her room with the light out.
    When she feels “up,” however, she cannot sleep for days at a
    time and experiences auditory hallucinations in which voices
    criticize her for ruining her life. Garrison noted that her
    “seizure” condition has improved somewhat since she started
    taking Prozac.
    GARRISON V. COLVIN                      19
    Garrison testified that her mother takes care of her,
    including taking her to church, to doctors, and to the grocery
    store, and doing her laundry. She stated that, although she
    can carry a five pound bag of potatoes, she cannot carry a ten
    pound bag (or a watermelon), and that she always carries the
    lightest groceries. Describing a typical day, Garrison stated:
    “Just get up, feed my daughter, call Griffey the turtle.
    Sometimes I water the plants. Get myself dressed, get her
    dressed. Then by the time lunchtime comes around, I’m
    down for a good two, three hours. And then I’ll get back up
    and make sure she’s had dinner. My mom watches her while
    I’m sleeping. I’ll make sure she has dinner, and then usually
    I’m back to sleep by 7:30, 8:00.”
    B. The Vocational Expert’s Testimony
    The VE answered a series of questions posed by the ALJ
    and by Garrison’s lawyer about a hypothetical person’s
    ability either to perform past relevant work or sustain the
    demands of work.
    The ALJ first posed this hypothetical question:
    I’m asking you to consider a hypothetical
    person the same age, education, and work
    history as Ms. Garrison. The first question is,
    this hypothetical person could perform work
    frequently lifting and carrying 10 pounds,
    occasionally 20 pounds; could stand and/or
    walk with normal breaks about six out of eight
    hours; sit with normal breaks about six out of
    eight hours; no limits in pushing or pulling;
    can never climb ladders, ropes, or scaffolds;
    can occasionally climb ramps and stars;
    20                  GARRISON V. COLVIN
    occasionally stoop, kneel, crouch, and crawl.
    This person can occasionally reach overhead.
    The person must avoid concentrated exposure
    to fumes, odors, dust, gasses, poor ventilation,
    and hazards. This person is restricted to
    performing simple work.            Could this
    hypothetical person perform any of the past
    relevant work?
    The VE replied that such a person could perform the past
    relevant work of “[t]he cashier/checker, bus monitor,
    teacher’s aide, and the pizza maker.”
    Next, the ALJ posed this question to the VE: “I’d ask you
    to consider the same hypothetical person. This person
    frequently had deficiencies of concentration, persistence, or
    pace resulting in failure to complete tasks in a timely manner.
    Would that person be able to sustain the mental demands of
    work?” The VE replied, “No.”
    Garrison’s lawyer then posed the following hypothetical
    question:
    [P]lease assume an individual the claimant’s
    age, education, and work experience, but
    assume they were limited as follows. . . . The
    person had a moderately severe limitation,
    and that’s defined as an impairment which
    seriously affects the ability to function, and
    that would be in the following areas; ability to
    understand, carry out, and remember
    instructions; respond appropriately to
    supervision; respond, [sic.] respond
    appropriate[ly] to co-workers; respond to
    GARRISON V. COLVIN                               21
    customary work pressures; and to complete a
    normal work day and work week without
    interruptions from psychologically based
    symptoms; to perform at a consistent pace
    without an unreasonable number and length of
    rest periods.     Do you agree that the
    cumulative effect of those moderately severe
    limitations would preclude both the claimant’s
    past relevant work and, and all other works?
    The VE replied, “I would.”
    Finally, Garrison’s lawyer asked, “Given the limitations
    testified to [by Garrison], were they credible, would you
    agree those would preclude both the claimant’s past relevant
    work and all other work?” The VE replied, “Yes.”
    III
    On October 29, 2009, the ALJ issued a decision
    concluding that Garrison was not disabled within the meaning
    of the Social Security Act. At step one of the five-step
    sequential evaluation process,6 the ALJ determined that
    6
    We describe the five-step sequential process at greater length infra.
    For a summary of the process, see Kennedy v. Colvin, 
    738 F.3d 1172
    ,
    1175 (9th Cir. 2013) (“The five-step process for disability determinations
    begins by asking whether a claimant is engaged in ‘substantial gainful
    activity’ and considering the severity of the claimant’s impairments. See
    20 C.F.R. § 416.920(a)(4)(i)–(ii). If the inquiry continues beyond the
    second step, the third step asks whether the claimant’s impairment or
    combination of impairments meets or equals a listing under 20 C.F.R. pt.
    404, subpt. P, app. 1 and meets the duration requirement. See 
    id. § 416.920(a)(4)(iii).
    If so, the claimant is considered disabled and benefits
    are awarded, ending the inquiry. See 
    id. If the
    process continues beyond
    22                      GARRISON V. COLVIN
    Garrison had not engaged in substantial gainful activity since
    April 17, 2007, the alleged onset date.7 At step two, the ALJ
    found that Garrison had the following medically determinable
    severe impairments: “borderline intellectual functioning,
    bipolar disorder, posttraumatic stress disorders, polysubstance
    dependence (in sustained remission), degenerative disc
    disease of the lumbar, cervical and thoraic spine, obseity, and
    asthma.” At step three, the ALJ concluded that Garrison did
    not meet or medically equal any of the listed impairments in
    20 C.F.R. Part 404, Subpart P, Appendix 1. At step four, the
    ALJ determined that Garrison has the residual functional
    capacity to perform the exertional requirements of light work
    as defined in 20 C.F.R. § 404.1567(a), adding that, due to
    various limitations, Garrison is limited to simple work. She
    concluded that Garrison is capable of performing past
    relevant work as a school bus monitor, cashier/checker, and
    pizza maker. Accordingly, the ALJ determined that Garrison
    had not been under a disability from April 17, 2007 through
    October 29, 2009.
    In assessing Garrison’s residual functional capacity, the
    ALJ started by discrediting part of Garrison’s testimony. The
    ALJ concluded that, while Garrison’s medically determinable
    impairments could reasonably be expected to produce the
    alleged symptoms, Garrison’s “statements concerning the
    the third step, the fourth and fifth steps consider the claimant’s ‘residual
    functional capacity’ in determining whether the claimant can still do past
    relevant work or make an adjustment to other work. See 
    id. § 416.920(a)(4)(iv)–(v).”).
       7
    The ALJ noted that Garrison had worked four to five times as a
    teacher’s aide and part time as a bus monitor in early 2008, but concluded
    that “[t]his work activity does not rise to the level of presumptive monthly
    SGA under the Regulations.”
    GARRISON V. COLVIN                           23
    intensity, persistence, and limiting effects of these symptoms
    are not credible to the extent they are inconsistent with
    finding that the claimant has no severe impairment or
    combination of impairments . . . .” The ALJ reasoned that,
    although Garrison had suffered mental impairments rendering
    her “non functional for a good part of the period from April
    2007 to the end of 2007,” Garrison’s mental health had
    improved with medication. The ALJ added that Garrison’s
    mental health deteriorated when she stopped taking her
    medication, noted that Garrison’s GAF score had reached 60
    in November 2008, and pointed out that Garrison told
    Anderson in February 2009 that she was stable with her
    medications.
    Turning to Garrison’s testimony concerning her physical
    impairments, the ALJ stated that “the claimant physically
    improved in 2007 and 2008 with conservative medical
    treatment, i.e., physical therapy and epidural injections.” The
    ALJ also observed that Garrison helped prepare meals,
    cleaned her room, talked on the phone frequently, and helped
    care for her own daughter, activities that the ALJ deemed
    inconsistent with Garrison’s allegations of disability. In sum,
    the ALJ remarked that “there may have a [sic] short time
    during the adjudicatory period in which the claimant has been
    non-functional,” but “most of these times were when the
    claimant was either not taking her psychotropic medications
    or before she had undergone physical therapy for her
    neck/back pain.”8
    8
    Without concluding that Garrison was a malingerer, the ALJ noted a
    single inconsistency in Garrison’s testimony: whereas Garrison claimed
    to have gained one hundred pounds while on medication, the medical
    records showed that Garrison had gained only approximately twenty
    pounds.
    24                  GARRISON V. COLVIN
    Next, the ALJ considered the medical evidence. Citing
    only Wang’s PFC Questionnaire from February 2008, and
    Anderson’s 2008 Assessment (also from February 2008), the
    ALJ “assign[ed] little weight to the medical opinions
    reflected in these assessments, as Dr. Wang provided no
    rationale for his medical conclusions and Ms. Anderson, as a
    nurse practitioner, is not a psychiatrist or psychologist.” The
    ALJ added: “In addition, their findings do not comport with
    the improvement the claimant consistently showed when she
    adhered to her medication regimen. The same critique is
    applied to Ms. Anderson’s most recent medical source
    statement dated June 23, 2009.” After rejecting Wang and
    Anderson’s conclusions, the ALJ gave substantial weight to
    the conclusions of the state agency consultants, Griffith and
    General, regarding Garrison’s physical and mental residual
    functional capacity. In the ALJ’s view, “their findings
    limited the claimant to range [sic] of light, simple work.”
    Matching this residual functional capacity assessment to the
    hypothetical questions posed to the VE, the ALJ concluded
    that Garrison could work as a bus monitor, pizza maker, and
    cashier/checker, and therefore rejected her application.
    IV
    After exhausting administrative remedies, Garrison
    appealed to the district court, which concluded that her case
    should be remanded to the ALJ for further proceedings. In
    reaching that result, the district court first concluded that the
    “panoply of reasons” given by the ALJ for rejecting
    Garrison’s symptom testimony was sufficiently specific,
    clear, and convincing.
    The district court then considered the ALJ’s decision to
    give substantial weight to the state agency consultants,
    GARRISON V. COLVIN                               25
    Griffith and General, rather than to Garrison’s treating
    medical caretakers, Wang and Anderson. Focusing, like the
    ALJ, on the two check-box forms that Wang and Anderson
    completed in February 2008, the district court stated that the
    ALJ had “provided only a perfunctory explanation of her
    reasons for not giving significant weight to the opinions of
    those who had been treating Claimant.” Specifically, with
    respect to Wang, the ALJ failed to address “any of the
    particulars of [Wang’s] lengthy treatment of Claimant and
    numerous treatment notes,” said “nothing about whether Dr.
    Wang’s opinion, which was based on the effect of Claimant’s
    pain, is consistent or inconsistent with other evidence
    regarding Claimant’s pain,” and offered only a “conclusory”
    discussion of his treatment records. With respect to
    Anderson, the ALJ did not recognize that a nurse practitioner
    is an acceptable medical source under 20 C.F.R.
    § 404.1523(d) and failed to consider the factors set forth in 20
    C.F.R. § 404.1527(c)9 in analyzing her opinion. The district
    court believed that, as a result of these errors, it was “unable
    to assess whether the ALJ properly accorded little weight” to
    Wang and Anderson’s opinions.
    Turning to Griffith and General, the district court first
    noted that “Griffith had no medical records from any treating
    or other examining physician to review,” and agreed with
    Garrison that “it is not clear from the ALJ’s decision that she
    had an adequate basis for using Dr. Griffith’s one-time
    examination to displace the opinion of a treating physician
    such as Dr. Wang.” The district court added that the ALJ had
    misunderstood General’s report which, read properly, “adds
    to the balance in favor of finding Claimant disabled, although
    9
    At the time of the district court’s ruling, the relevant factors were set
    forth in 20 C.F.R. § 404.1527(d).
    26                  GARRISON V. COLVIN
    the fact that the evaluation was a snapshot of her condition at
    a particular point in time renders the evaluation standing
    alone an insufficient basis to determine that Claimant had a
    disability of the requisite duration.”
    Ultimately, the district court concluded that it lacked a
    sufficient explanation from the ALJ of why she declined to
    give substantial weight to the opinions of Wang and
    Anderson, and why she instead credited Griffith. The district
    court therefore remanded to the Commissioner, stating that,
    if the opinions of Wang and Anderson were properly given
    little weight, Garrison would not be entitled to an award of
    benefits.
    Garrison timely appealed this ruling, contending that the
    district court abused its discretion in remanding to the
    Commissioner for further proceedings instead of remanding
    for a calculation and award of benefits.
    DISCUSSION
    I
    42 U.S.C. § 405(g) provides for judicial review of the
    Social Security Administration’s disability determinations:
    “The court shall have power to enter . . . a judgment
    affirming, modifying, or reversing the decision of the
    Commissioner of Social Security, with or without remanding
    the cause for a rehearing.”
    An ALJ’s disability determination should be upheld
    unless it contains legal error or is not supported by substantial
    evidence. See Stout v. Comm’r, Soc. Sec. Admin., 
    454 F.3d 1050
    , 1052 (9th Cir. 2006); 42 U.S.C. §§ 405(g), 1383(c)(3).
    GARRISON V. COLVIN                      27
    “‘Substantial evidence’ means more than a mere scintilla, but
    less than a preponderance; it is such relevant evidence as a
    reasonable person might accept as adequate to support a
    conclusion.” Lingenfelter v. Astrue, 
    504 F.3d 1028
    , 1035 (9th
    Cir. 2007). “[W]e must consider the entire record as a whole,
    weighing both the evidence that supports and the evidence
    that detracts from the Commissioner’s conclusion, and may
    not affirm simply by isolating a specific quantum of
    supporting evidence.” 
    Id. (citations and
    quotation marks
    omitted).      “The ALJ is responsible for determining
    credibility, resolving conflicts in medical testimony, and for
    resolving ambiguities.” Andrews v. Shalala, 
    53 F.3d 1035
    ,
    1039 (9th Cir. 1995). Where “the evidence can reasonably
    support either affirming or reversing a decision, we may not
    substitute our judgment for that of the [ALJ].” 
    Id. (citation omitted).
    We review only the reasons provided by the ALJ
    in the disability determination and may not affirm the ALJ on
    a ground upon which he did not rely. See Connett v.
    Barnhart, 
    340 F.3d 871
    , 874 (9th Cir. 2003).
    “[A] district court’s decision to affirm, reverse or modify
    a determination of the Social Security Administration is
    reviewed de novo on appeal. We also review de novo a
    district court’s determination to remand a case to the
    Commissioner.” Harman v. Apfel, 
    211 F.3d 1172
    , 1174 (9th
    Cir. 2000) (citation omitted).
    II
    We conclude that the ALJ erred in rejecting Wang and
    Anderson’s medical opinions, that she misunderstood
    General’s opinion of Garrison’s impairments, and that she
    failed to meet the requirement of offering specific, clear, and
    28                  GARRISON V. COLVIN
    convincing reasons for discrediting Garrison’s symptom
    testimony.
    A. The Five-Step Sequential Process
    The Social Security Act defines “disability” as the
    inability to engage “in any substantial gainful activity by
    reason of any medically determinable physical or mental
    impairment which can be expected to result in death or which
    has lasted or can be expected to last for a continuous period
    of not less than 12 months.” 42 U.S.C. § 1382c(a)(3)(A). A
    claimant “shall be determined to be under a disability only if
    his physical or mental impairment or impairments are of such
    severity that he is not only unable to do his previous work but
    cannot, considering his age, education, and work experience,
    engage in any other kind of substantial gainful work which
    exists in the national economy, regardless of whether such
    work exists in the immediate area in which he lives, or
    whether a specific job vacancy exists for him, or whether he
    would be hired if he applied for work.” § 1382c(a)(3)(b).
    ALJs apply a five-step evaluation process to determine
    whether a claimant qualifies as disabled. Ludwig v. Astrue,
    
    681 F.3d 1047
    , 1048 n.1 (9th Cir. 2012). That procedure is
    set forth at 20 C.F.R. § 404.1520(a)(4):
    (4) The five-step sequential evaluation
    process. The sequential evaluation process is
    a series of five “steps” that we follow in a set
    order . . . If we can find that you are disabled
    or not disabled at a step, we make our
    determination or decision and we do not go on
    to the next step. If we cannot find that you are
    disabled or not disabled at a step, we go on to
    GARRISON V. COLVIN                      29
    the next step. Before we go from step three to
    step four, we assess your residual functional
    capacity . . . . We use this residual functional
    capacity assessment at both step four and step
    five when we evaluate your claim at these
    steps. These are the five steps we follow:
    (i) At the first step, we consider your work
    activity, if any.        If you are doing
    substantial gainful activity, we will find
    that you are not disabled . . .
    (ii) At the second step, we consider the
    medical severity of your impairment(s). If
    you do not have a severe medically
    determinable physical or mental
    impairment that meets the duration
    requirement in § 404.1509, or a
    combination of impairments that is severe
    and meets the duration requirement, we
    will find that you are not disabled . . .
    (iii) At the third step, we also consider the
    medical severity of your impairment(s). If
    you have an impairment(s) that meets or
    equals one of our listings in appendix 1 of
    this subpart and meets the duration
    requirement, we will find that you are
    disabled . . .
    (iv) At the fourth step, we consider our
    assessment of your residual functional
    capacity and your past relevant work. If
    30                 GARRISON V. COLVIN
    you can still do your past relevant work,
    we will find that you are not disabled . . .
    (v) At the fifth and last step, we consider
    our assessment of your residual functional
    capacity and your age, education, and
    work experience to see if you can make an
    adjustment to other work. If you can make
    an adjustment to other work, we will find
    that you are not disabled. If you cannot
    make an adjustment to other work, we will
    find that you are disabled . . .
    20 C.F.R. § 404.1520(a). “The burden of proof is on the
    claimant at steps one through four, but shifts to the
    Commissioner at step five.” Bray v. Comm’r of Soc. Sec.
    Admin., 
    554 F.3d 1219
    , 1222 (9th Cir. 2009).
    At steps four and five, the ALJ determines a claimant’s
    residual functional capacity (“RFC”).             20 C.F.R.
    § 416.920(e). RFC is “what [one] can still do despite [one’s]
    limitations.” 20 C.F.R. § 416.945(a)(1). It is “based on all
    the relevant medical and other evidence in [the] case record.”
    
    Id. If a
    claimant has multiple impairments, they are all
    included in the assessment. § 416.920(a)(2). The ALJ must
    consider a claimant’s physical and mental abilities,
    § 416.920(b) and (c), as well as the total limiting effects
    caused by medically determinable impairments and the
    claimant’s subjective experiences of pain, § 416.920(e). The
    RFC is used at step four to determine if a claimant can do
    past relevant work and at step five to determine if a claimant
    can adjust to other work. 
    Id. GARRISON V.
    COLVIN                        31
    If, at step four, “a claimant shows that he or she cannot
    return to his or her previous job, the burden of proof shifts to
    the Secretary to show that the claimant can do other kinds of
    work.” Embrey v. Bowen, 
    849 F.2d 418
    , 422 (9th Cir. 1988).
    Thus, “[a]t step five, the ALJ can call upon a [VE] to testify
    as to: (1) what jobs the claimant, given his or her [RFC],
    would be able to do; and (2) the availability of such jobs in
    the national economy.” Tackett v. Apfel, 
    180 F.3d 1094
    , 1101
    (9th Cir. 1999). The ALJ may pose hypothetical questions to
    the expert that “set out all of the claimant’s impairments” for
    the VE’s consideration. Gamer v. Secretary of Health and
    Human Servs., 
    815 F.2d 1275
    , 1279 (9th Cir. 1987). “The
    ALJ’s depiction of the claimant’s disability must be accurate,
    detailed, and supported by the medical record.” 
    Tackett, 180 F.3d at 1101
    (citation omitted). “The testimony of a
    [VE] is valuable only to the extent that it is supported by
    medical evidence” and has “no evidentiary value if the
    assumptions in the hypothetical are not supported by the
    record.” Magallanes v. Bowen, 
    881 F.2d 747
    , 756 (9th Cir.
    1989) (citations omitted). “The [VE] then ‘“translates [these]
    factual scenarios into realistic job market probabilities” by
    testifying on the record to what kinds of jobs the claimant still
    can perform and whether there is a sufficient number of those
    jobs available in the claimant’s region or in several other
    regions of the economy to support a finding of “not
    disabled.”’” 
    Tackett, 180 F.3d at 1101
    (citations omitted)
    (second alteration in the original).
    32                    GARRISON V. COLVIN
    B. The ALJ Erred in Assigning Little Weight to
    Wang and Anderson’s Opinions, and
    Misunderstood General’s Opinion
    1. Applicable Law
    “In disability benefits cases . . . physicians may render
    medical, clinical opinions, or they may render opinions on the
    ultimate issue of disability—the claimant’s ability to perform
    work.” Reddick v. Chater, 
    157 F.3d 715
    , 725 (9th Cir. 1998)
    (citation omitted). “In conjunction with the relevant
    regulations, we have . . . developed standards that guide our
    analysis of an ALJ’s weighing of medical evidence.” Ryan v.
    Comm’r of Soc. Sec., 
    528 F.3d 1194
    , 1198 (9th Cir. 2008).
    Specifically, we “distinguish among the opinions of three
    types of physicians: (1) those who treat the claimant (treating
    physicians); (2) those who examine but do not treat the
    claimant (examining physicians); and (3) those who neither
    examine nor treat the claimant (nonexamining physicians).”
    Lester v. Chater, 
    81 F.3d 821
    , 830 (9th Cir. 1995). “As a
    general rule, more weight should be given to the opinion of
    a treating source than to the opinion of doctors who do not
    treat the claimant.”10 
    Id. (citing Winans
    v. Bowen, 
    853 F.2d 643
    , 647 (9th Cir. 1987)). While the opinion of a treating
    physician is thus entitled to greater weight than that of an
    examining physician, the opinion of an examining physician
    is entitled to greater weight than that of a non-examining
    10
    See also 20 C.F.R. § 404.1527(c)(2) (“If we find that a treating
    source’s opinion on the issue(s) of the nature and severity of your
    impairment(s) is well-supported by medically acceptable clinical and
    laboratory diagnostic techniques and is not inconsistent with the other
    substantial evidence in your case record, we will give it controlling
    weight.”).
    GARRISON V. COLVIN                             33
    physician. See 
    Ryan, 528 F.3d at 1198
    . “The weight afforded
    a non-examining physician’s testimony depends ‘on the
    degree to which [he] provide[s] supporting explanations for
    [his] opinions.’” 
    Id. (quoting §
    404.1527(d)(3)).
    “If a treating or examining doctor’s opinion is
    contradicted by another doctor’s opinion, an ALJ may only
    reject it by providing specific and legitimate reasons that are
    supported by substantial evidence.”11 
    Id. This is
    so because,
    even when contradicted, a treating or examining physician’s
    opinion is still owed deference and will often be “entitled to
    the greatest weight . . . even if it does not meet the test for
    controlling weight.” Orn v. Astrue, 
    495 F.3d 625
    , 633 (9th
    Cir. 2007). An ALJ can satisfy the “substantial evidence”
    requirement by “setting out a detailed and thorough summary
    of the facts and conflicting clinical evidence, stating his
    interpretation thereof, and making findings.” 
    Reddick, 157 F.3d at 725
    . “The ALJ must do more than state
    conclusions. He must set forth his own interpretations and
    explain why they, rather than the doctors’, are correct.” 
    Id. (citation omitted).
    Where an ALJ does not explicitly reject a medical opinion
    or set forth specific, legitimate reasons for crediting one
    medical opinion over another, he errs. See Nguyen v. Chater,
    11
    Social Security regulations provide that, when a treating source’s
    opinions are not given controlling weight, ALJs must apply the factors set
    forth in 20 C.F.R. § 404.1527(c)(2)(i–ii) and (c)(3–6) in determining how
    much weight to give each opinion. These factors are length of the
    treatment relationship and the frequency of examination,
    § 404.1527(c)(2)(i), nature and extent of the treatment relationship,
    § 404.1527(c)(2)(ii), “supportability,” § 404.1527(c)(3), consistency,
    § 404.1527(c)(4), specialization, § 404.1527(c)(5), and other factors that
    tend to support or contradict the opinion, § 404.1527(c)(6).
    34                     GARRISON V. COLVIN
    
    100 F.3d 1462
    , 1464 (9th Cir. 1996). In other words, an ALJ
    errs when he rejects a medical opinion or assigns it little
    weight while doing nothing more than ignoring it, asserting
    without explanation that another medical opinion is more
    persuasive, or criticizing it with boilerplate language that fails
    to offer a substantive basis for his conclusion. See 
    id. 2. Application
    of Law to Fact
    In a ruling that the government does not contest on
    appeal, the district court correctly concluded that the ALJ did
    not offer specific and legitimate reasons supported by
    substantial evidence for rejecting the testimony of Wang and
    Anderson. The district court also correctly concluded that the
    ALJ misunderstood General’s opinion regarding Garrison’s
    mental health. We briefly address this issue because the
    ALJ’s significant and numerous errors in evaluating the
    medical opinion evidence help clarify why these opinions are,
    in fact, worthy of substantial weight and why it is appropriate
    to remand this case for an award of benefits.
    In evaluating Wang’s testimony, the ALJ committed a
    variety of egregious and important errors: (1) she entirely
    ignored most of his treatment records, including reports from
    Dr. Feldman, dozens of medical test results, and Wang’s own
    treatment notes; (2) she failed to recognize that the opinions
    expressed in check-box form in the February 2008 PFC
    Questionnaire were based on significant experience with
    Garrison and supported by numerous records, and were
    therefore entitled to weight that an otherwise unsupported and
    unexplained check-box form would not merit12; (3) she did
    12
    See 20 C.F.R. § 404.1527(d)(3) (“The better an explanation a source
    provides for an opinion, the more weight we will give that opinion.”).
    GARRISON V. COLVIN                              35
    not explicitly compare Wang’s records to other medical
    evidence—and therefore failed to recognize that no other
    treating or examining physician disagreed with Wang, and
    that Griffin, the consultant whose views differed from
    Wang’s, wrote his check-box report early in November 2007,
    very early in Garrison’s course of treatment, and admitted in
    his report that he lacked access to Garrison’s treatment
    records and statements; (4) she did not evaluate Wang’s
    records for internal consistency or inconsistency in his
    description of Garrison’s symptoms, an evaluation that would
    have disclosed consistent reports of burning, tingling, and
    numbness radiating from her back and neck into her
    extremities, causing weakness and intense pain13; (5) she did
    not recognize that because Wang is a specialist, his opinion
    is owed greater weight as a matter of regulation14; (6) more
    generally, she failed to afford the deference to which Wang
    was presumptively entitled under both Social Security
    regulations and our precedent as Garrison’s treating
    physician15; and (6) she manufactured a conflict with respect
    to the outcome of treatment by asserting that Wang’s records
    showed “consistent[]” improvement, when in fact they show
    consistent cervical and lumbar radiculopathy that responded
    only very briefly and partially to treatment.16
    13
    See 20 C.F.R. § 404.1517(c)(4).
    14
    See 20 C.F.R. § 404.1517(c)(5).
    15
    See 20 C.F.R. § 404.1517(c)(2).
    16
    Further, there is no evidence that anyone other than the ALJ thought
    that Garrison’s reports to Wang were not credible; Wang never indicated
    his belief that Garrison was exaggerating or lying in her self-reported pain
    symptoms. Cf. Tommasetti v. Astrue, 
    533 F.3d 1035
    , 1041 (9th Cir.
    2008).
    36                     GARRISON V. COLVIN
    The ALJ also committed a variety of errors in evaluating
    Anderson’s opinion evidence. Most important, she did not
    recognize that Anderson, as a nurse practitioner, qualified as
    an “other source[]” that “can provide evidence to establish an
    impairment.” 20 C.F.R. § 404.1513(a) and (d)(1). Further,
    the ALJ committed many of the same errors in assessing
    Anderson’s reports that she did in assessing Wang’s. For
    example, the ALJ assigned little weight to Anderson’s 2008
    and 2009 summary reports, both of which stated that Garrison
    suffered a variety of moderate and moderately severe
    impairments expected to last more than a year, while
    apparently failing to recognize that those reports were
    supported by voluminous notes. The ALJ also manufactured
    a conflict by identifying two or three reports of improvement
    in Garrison’s mental health and asserting, without reference
    to any other treatment records or any other explanation, that
    Anderson’s considered conclusions about Garrison’s overall
    prognosis merited little weight.17
    Finally, the ALJ completely misunderstood General’s
    report. Whereas the ALJ described it as supporting a finding
    that Garrison is not disabled and is capable of “light, simple
    work,”General expressly stated that Garrison’s “prognosis for
    returning to work is currently poor,” “she does not have
    sufficient emotional control,” and “her ability to perform
    work-related tasks is currently inadequate based on cognitive
    17
    With respect to both Wang and Anderson’s opinions, the
    Commissioner suggests that the ALJ was entitled to reject their opinions
    on the ground that they were reflected in mere check-box forms—e.g.,
    Wang’s 2008 PFC Questionnaire and Anderson’s 2008 and 2009
    Assessments. This argument rests on a mistaken factual premise. The
    check-box forms did not stand alone: they reflected and were entirely
    consistent with the hundreds of pages of treatment notes created by Wang
    and Anderson in the course of their relationship with Garrison.
    GARRISON V. COLVIN                      37
    functions such as attention, concentration, processing-speed
    and short-term memory.” General, an examining physician,
    bolstered these conclusions with diagnoses including bipolar
    disorder, PTSD, and borderline intellectual functioning. The
    ALJ’s belief that General’s report weighed against a finding
    of disability was mistaken.
    C. The ALJ failed to offer specific, clear, and
    convincing reasons for discrediting Garrison’s
    symptom testimony
    The ALJ discredited, to the extent it was inconsistent with
    her finding that Garrison is not disabled, Garrison’s testimony
    about the intensity, persistence, and pace of her symptoms.
    In doing so, the ALJ erred.
    1. Applicable Law
    An ALJ engages in a two-step analysis to determine
    whether a claimant’s testimony regarding subjective pain or
    symptoms is credible. “First, the ALJ must determine
    whether the claimant has presented objective medical
    evidence of an underlying impairment ‘which could
    reasonably be expected to produce the pain or other
    symptoms alleged.’” 
    Lingenfelter, 504 F.3d at 1035
    –36
    (quoting Bunnell v. Sullivan, 
    947 F.2d 341
    , 344 (9th Cir.
    1991) (en banc) (internal quotation marks omitted)). In this
    analysis, the claimant is not required to show “that her
    impairment could reasonably be expected to cause the
    severity of the symptom she has alleged; she need only show
    that it could reasonably have caused some degree of the
    symptom.” Smolen v. Chater, 
    80 F.3d 1273
    , 1282 (9th Cir.
    1996). Nor must a claimant produce “objective medical
    38                    GARRISON V. COLVIN
    evidence of the pain or fatigue itself, or the severity thereof.”
    
    Id. If the
    claimant satisfies the first step of this analysis, and
    there is no evidence of malingering, “the ALJ can reject the
    claimant’s testimony about the severity of her symptoms only
    by offering specific, clear and convincing reasons for doing
    so.”18 
    Smolen, 80 F.3d at 1281
    ; see also Robbins v. Soc. Sec.
    Admin., 
    466 F.3d 880
    , 883 (9th Cir. 2006) (“[U]nless an ALJ
    makes a finding of malingering based on affirmative evidence
    thereof, he or she may only find an applicant not credible by
    making specific findings as to credibility and stating clear and
    convincing reasons for each.”). This is not an easy
    requirement to meet: “The clear and convincing standard is
    the most demanding required in Social Security cases.”
    Moore v. Comm’r of Soc. Sec. Admin., 
    278 F.3d 920
    , 924 (9th
    Cir. 2002).
    2. Application of Law to Fact
    Garrison testified about her physical and mental health.
    We separately address the ALJ’s grounds for discrediting
    each part of Garrison’s testimony.
    a. Garrison’s Pain Testimony
    The ALJ rejected Garrison’s pain testimony on two
    grounds: (1) Garrison improved in 2007 and 2008 with the
    “conservative” treatments of epidural injections and physical
    therapy; and (2) Garrison engaged in daily activities including
    18
    The government’s suggestion that we should apply a lesser standard
    than “clear and convincing” lacks any support in precedent and must be
    rejected.
    GARRISON V. COLVIN                             39
    talking on the phone, preparing meals, cleaning her room, and
    helping to care for her daughter.
    The first of these reasons is belied by the evidence and
    must be rejected. Garrison’s medical records show that
    physical therapy afforded her only partial and short-lived
    relief of her lower back pain, and no effective relief for her
    radiating neck pain.19 Turning to the epidural shots, Wang
    and Feldman’s records make clear that epidural shots never
    provided Garrison any relief for her neck pain, and that they
    relieved Garrison’s back pain for only variable, brief periods
    of time, ranging from a couple of months to a few days. The
    other treatments prescribed by Wang, including pain pills,
    caused side effects including intense sleepiness and
    drowsiness and, even when taken several times per day,
    provided only limited periods of relief from the otherwise-
    constant pain.
    In sum, there is no support in the record for the ALJ’s
    belief that physical therapy and epidural shots alleviated
    Garrison’s pain enough that her testimony regarding pain was
    incredible. To the contrary, the record shows that, despite
    Wang’s efforts, Garrison’s neck and back pain, which
    radiated into her shoulders, arms, and legs, persisted largely
    19
    Garrison was forced to discontinue physical therapy early in 2007
    because she could not afford it. See 
    Smolen, 80 F.3d at 1284
    (“Where a
    claimant provides evidence of a good reason for not taking medication for
    her symptoms, her symptom testimony cannot be rejected for not doing
    so.” (citation omitted)). At no point in the treatment records did Wang or
    Feldman indicate a belief that physical therapy, if resumed, would provide
    Garrison with adequate relief.
    40                    GARRISON V. COLVIN
    unabated after April 2007.20 Garrison’s testimony that she
    was disabled by near-constant, intense pain is consistent with
    this evidence, as is her testimony that she must take frequent
    rests, has difficulty standing or sitting for more than 20 to 30
    minutes, and cannot carry heavy items.
    The ALJ’s other reason for discrediting Garrison’s
    testimony was its supposed inconsistency with her reported
    daily activities, which, again, included talking on the phone,
    preparing meals, cleaning her room, and helping to care for
    her daughter. The ALJ committed two errors here. First, she
    mischaracterized Garrison’s testimony. Garrison repeatedly
    emphasized that in performing many daily tasks, including
    caring for her daughter, she was heavily assisted by her
    mother. She also made clear that she is regularly prohibited
    by her pain from engaging in activities such as doing laundry,
    picking up her daughter, and carrying bags that weigh more
    than a few pounds. Finally, Garrison testified that after
    performing such activities, she often must rest, leading her to
    nap several hours per day.
    Second, the ALJ erred in finding that these activities, if
    performed in the manner that Garrison described, are
    inconsistent with the pain-related impairments that Garrison
    described in her testimony. We have repeatedly warned that
    ALJs must be especially cautious in concluding that daily
    activities are inconsistent with testimony about pain, because
    impairments that would unquestionably preclude work and all
    the pressures of a workplace environment will often be
    consistent with doing more than merely resting in bed all day.
    See, e.g., 
    Smolen, 80 F.3d at 1287
    n.7 (“The Social Security
    20
    In any event, we doubt that epidural steroid shots to the neck and
    lower back qualify as “conservative” medical treatment.
    GARRISON V. COLVIN                       41
    Act does not require that claimants be utterly incapacitated to
    be eligible for benefits, and many home activities may not be
    easily transferable to a work environment where it might be
    impossible to rest periodically or take medication.” (citation
    omitted)); Fair v. Bowen, 
    885 F.2d 597
    , 603 (9th Cir. 1989)
    (“[M]any home activities are not easily transferable to what
    may be the more grueling environment of the workplace,
    where it might be impossible to periodically rest or take
    medication.”). Recognizing that “disability claimants should
    not be penalized for attempting to lead normal lives in the
    face of their limitations,” we have held that “[o]nly if [her]
    level of activity were inconsistent with [a claimant’s] claimed
    limitations would these activities have any bearing on [her]
    credibility.” Reddick v. 
    Chater, 157 F.3d at 722
    (citations
    omitted); see also Bjornson v. Astrue, 
    671 F.3d 640
    , 647 (7th
    Cir. 2012) (“The critical differences between activities of
    daily living and activities in a full-time job are that a person
    has more flexibility in scheduling the former than the latter,
    can get help from other persons . . . , and is not held to a
    minimum standard of performance, as she would be by an
    employer. The failure to recognize these differences is a
    recurrent, and deplorable, feature of opinions by
    administrative law judges in social security disability cases.”
    (citations omitted)).
    Here, Garrison’s daily activities, as she described them in
    her testimony, were consistent with her statements about the
    impairments caused by her pain. The ability to talk on the
    phone, prepare meals once or twice a day, occasionally clean
    one’s room, and, with significant assistance, care for one’s
    daughter, all while taking frequent hours-long rests, avoiding
    any heavy lifting, and lying in bed most of the day, is
    consistent with the pain that Garrison described in her
    42                     GARRISON V. COLVIN
    testimony.21 It is also consistent with an inability to function
    in a workplace environment. Accordingly, the supposed
    inconsistencies between Garrison’s daily activities and her
    testimony do not satisfy the requirement of a clear,
    convincing, and specific reason to discredit Garrison’s
    testimony regarding her pain-related impairments.
    b. Garrison’s Mental Health Testimony
    The ALJ discredited Garrison’s mental health testimony
    mainly on the ground that the record showed that Garrison’s
    condition had improved due to medication at a few points
    between April 2007 and June 2009. The ALJ added that
    some of Garrison’s mental impairments were caused by
    Garrison going off her medication. These are not clear,
    convincing, and specific grounds for rejecting Garrison’s
    testimony that, since April 2007, she had suffered panic
    attacks, “a lot of ups and downs and depression,” severe
    anxiety, occasional suicidal thoughts, and bouts of paranoia
    and mania—symptoms that caused major difficulties with
    social functioning and responding to such stresses as
    shopping unaccompanied for groceries.
    As we have emphasized while discussing mental health
    issues, it is error to reject a claimant’s testimony merely
    because symptoms wax and wane in the course of treatment.
    Cycles of improvement and debilitating symptoms are a
    common occurrence, and in such circumstances it is error for
    an ALJ to pick out a few isolated instances of improvement
    21
    It is also consistent with the mental health impairments that Garrison
    described in her testimony—impairments that undoubtedly interacted with
    her physical impairments in a manner that makes her testimony even more
    credible.
    GARRISON V. COLVIN                              43
    over a period of months or years and to treat them as a basis
    for concluding a claimant is capable of working. See, e.g.,
    Holohan v. Massanari, 
    246 F.3d 1195
    , 1205 (9th Cir. 2001)
    (“[The treating physician’s] statements must be read in
    context of the overall diagnostic picture he draws. That a
    person who suffers from severe panic attacks, anxiety, and
    depression makes some improvement does not mean that the
    person’s impairments no longer seriously affect her ability to
    function in a workplace.”).22 Reports of “improvement” in
    the context of mental health issues must be interpreted with
    an understanding of the patient’s overall well-being and the
    nature of her symptoms. See 
    Ryan, 528 F.3d at 1200
    –01
    (“Nor are the references in [a doctor’s] notes that Ryan’s
    anxiety and depression were ‘improving’ sufficient to
    undermine the repeated diagnosis of those conditions, or
    [another doctor’s] more detailed report.”). They must also be
    interpreted with an awareness that improved functioning
    while being treated and while limiting environmental
    stressors does not always mean that a claimant can function
    effectively in a workplace. See, e.g., 
    Hutsell, 259 F.3d at 712
    (“We also believe that the Commissioner erroneously relied
    too heavily on indications in the medical record that Hutsell
    22
    See also Hutsell v. Massanari, 
    259 F.3d 707
    , 711 (8th Cir. 2001)
    (“With regard to mental disorders, the Commissioner’s decision must take
    into account evidence indicating that the claimant’s true functional ability
    may be substantially less than the claimant asserts or wishes. Given the
    unpredictable course of mental illness, [s]ymptom-free intervals and brief
    remissions are generally of uncertain duration and marked by the
    impending possibility of relapse. Moreover, [i]ndividuals with chronic
    psychotic disorders commonly have their lives structured in such a way as
    to minimize stress and reduce their signs and symptoms. Such individuals
    may be much more impaired for work than their signs and symptoms
    would indicate.” (quotation marks and citations omitted) (alterations in
    the original)).
    44                      GARRISON V. COLVIN
    was ‘doing well,’ because doing well for the purposes of a
    treatment program has no necessary relation to a claimant’s
    ability to work or to her work-related functional capacity.”).23
    Caution in making such an inference is especially appropriate
    when no doctor or other medical expert has opined, on the
    basis of a full review of all relevant records, that a mental
    health patient is capable of working or is prepared to return
    to work. Cf. Rodriguez v. Bowen, 
    876 F.2d 759
    , 763 (9th Cir.
    1989) (“The ALJ’s conclusion that Rodriguez was responding
    to treatment also does not provide a clear and convincing
    reason for disregarding Dr. Pettinger’s opinion. No physician
    opined that any improvement would allow Rodriguez to
    return to work.”).
    These rules clarify the nature of the ALJ’s error. Rather
    than describe Garrison’s symptoms, course of treatment, and
    bouts of remission, and thereby chart a course of
    improvement, the ALJ improperly singled out a few periods
    of temporary well-being from a sustained period of
    impairment and relied on those instances to discredit
    Garrison. While ALJs obviously must rely on examples to
    show why they do not believe that a claimant is credible, the
    data points they choose must in fact constitute examples of a
    23
    See also Scott v. Astrue, 
    647 F.3d 734
    , 739–40 (7th Cir. 2011) (“There
    can be a great distance between a patient who responds to treatment and
    one who is able to enter the workforce, and that difference is borne out in
    Dr. Tate’s treatment notes. Those notes show that although Scott had
    improved with treatment, she nevertheless continued to frequently
    experience bouts of crying and feelings of paranoia. The ALJ was not
    permitted to “cherry-pick” from those mixed results to support a denial of
    benefits . . . . The very nature of bipolar disorder is that people with the
    disease experience fluctuations in their symptoms, so any single notation
    that a patient is feeling better or has had a ‘good day’ does not imply that
    the condition has been treated.” (citations omitted))
    GARRISON V. COLVIN                               45
    broader development to satisfy the applicable “clear and
    convincing” standard. Here, the record reveals a tortuous
    path: some symptoms came and went (e.g., paranoia,
    hallucinations, pseudo-seizures), some symptoms persisted
    nearly the whole period (e.g., insomnia, bouts of depression
    and mania), and still other symptoms appear to have remained
    a constant source of impairment (e.g., intense anxiety).
    Garrison’s diagnoses of PTSD and bipolar remained constant
    across all treatment records, and her GAF score consistently
    hovered around 50 to 55. She remained in this condition even
    while going to great lengths to minimize stressors in her
    life—to the point that she could not go to the grocery store
    alone—and, when she did try to work for a brief period, was
    fired because of her mental impairments. The ALJ erred in
    concluding that a few short-lived periods of temporary
    improvement in Garrison’s mental health symptoms
    undermined Garrison’s testimony.24
    24
    The ALJ also erred in concluding that Garrison must be discredited on
    the ground that some—though not all—of her bouts of remission appear
    to have resulted from Garrison going off some of her medications. As we
    have remarked, “it is a questionable practice to chastise one with a mental
    impairment for the exercise of poor judgment in seeking rehabilitation.”
    
    Nguyen, 100 F.3d at 1465
    (quotation marks and citations omitted). In
    other words, we do not punish the mentally ill for occasionally going off
    their medication when the record affords compelling reason to view such
    departures from prescribed treatment as part of claimants’ underlying
    mental afflictions. See, e.g., Martinez v. Astrue, 
    630 F.3d 693
    , 697 (7th
    Cir. 2011); Spiva v. Astrue, 
    628 F.3d 346
    , 351 (7th Cir. 2010); Pate-Fires
    v. Astrue, 
    564 F.3d 935
    , 945 (8th Cir. 2009). Here, the record shows that
    Garrison’s occasional decisions to go “off her meds” were at least in part
    a result of her underlying bipolar disorder and her other psychiatric issues.
    46                  GARRISON V. COLVIN
    c. Conclusion
    The ALJ did not offer specific, clear, and convincing
    reasons for rejecting Garrison’s testimony concerning her
    physical and mental impairments. In fact, the reasons given
    by the ALJ not only fail this demanding standard, but also
    would fail a far more forgiving inquiry, as they are plainly
    belied by the record and rest upon mischaracterizations of
    Garrison’s testimony.
    III
    Reviewing for abuse of discretion, see 
    Harman, 211 F.3d at 1173
    , we reverse the district court’s decision to remand this
    case to the ALJ for further proceedings, and instead remand
    to the district court with instructions to remand to the ALJ for
    a calculation and award of appropriate benefits.
    A. Applicable Law
    Usually, “[i]f additional proceedings can remedy defects
    in the original administrative proceeding, a social security
    case should be remanded.” Lewin v. Schweiker, 
    654 F.2d 631
    , 635 (9th Cir. 1981). The Social Security Act, however,
    makes clear that courts are empowered to affirm, modify, or
    reverse a decision by the Commissioner “with or without
    remanding the cause for a rehearing.” 42 U.S.C. § 405(g)
    (emphasis added). Accordingly, every Court of Appeals has
    recognized that in appropriate circumstances courts are free
    to reverse and remand a determination by the Commissioner
    with instructions to calculate and award benefits. See, e.g.,
    Gentry v. Comm’r of Soc. Sec., 
    741 F.3d 708
    , 730 (6th Cir.
    2014); Jones v. Astrue, 
    650 F.3d 772
    (D.C. Cir. 2011); Punzio
    v. Astrue, 
    630 F.3d 704
    , 713 (7th Cir. 2011); Salazar v.
    GARRISON V. COLVIN                        47
    Barnhart, 
    468 F.3d 615
    , 626 (10th Cir. 2006); Hines v.
    Barnhart, 
    453 F.3d 559
    , 567 (4th Cir. 2006); Seavey v.
    Barnhart, 
    276 F.3d 1
    (1st Cir. 2001); Williams v. Apfel,
    
    204 F.3d 48
    (2d Cir. 2000); McQueen v. Apfel, 
    168 F.3d 152
    ,
    156 (5th Cir. 1999); Davis v. Shalala, 
    985 F.2d 528
    , 534
    (11th Cir. 1993); Podedworny v. Harris, 
    745 F.2d 210
    ,
    221–22 (3d Cir. 1984); Parsons v. Heckler, 
    739 F.2d 1334
    ,
    1341 (8th Cir. 1984). Courts have generally exercised this
    power when it is clear from the record that a claimant is
    entitled to benefits, observing on occasion that inequitable
    conduct on the part of the Commissioner can strengthen,
    though not control, the case for such a remand.
    This Circuit clarified the scope of judicial power to
    remand for an award of benefits in Varney v. Sec’y of Health
    & Human Servs., 
    859 F.2d 1396
    (9th Cir. 1988) (“Varney
    II”). There, we held that “where there are no outstanding
    issues that must be resolved before a proper disability
    determination can be made, and where it is clear from the
    administrative record that the ALJ would be required to
    award benefits if the claimant’s excess pain testimony were
    credited, we will not remand solely to allow the ALJ to make
    specific findings regarding that testimony. Rather, we will
    . . . take that testimony to be established as true.” 
    Id. at 1401.
    We explained that this credit-as-true rule is designed to
    achieve fairness and efficiency:
    We believe [that this] rule promotes the
    objectives we have identified in prior
    disability cases. Requiring the ALJs to
    specify any factors discrediting a claimant at
    the first opportunity helps to improve the
    performance of the ALJs by discouraging
    them from reaching a conclusion first, and
    48               GARRISON V. COLVIN
    then attempting to justify it by ignoring
    competent evidence in the record that suggests
    an opposite result. It helps to ensure that pain
    testimony will be carefully assessed and its
    importance recognized. Moreover, it avoids
    unnecessary duplication in the administrative
    hearings and reduces the administrative
    burden caused by requiring multiple
    proceedings in the same case. Perhaps most
    important, by ensuring that credible
    claimants’ testimony is accepted the first time
    around, the rule reduces the delay and
    uncertainty often found in this area of the law,
    and ensures that deserving claimants will
    receive benefits as soon as possible. As
    already noted, applicants for disability
    benefits often suffer from painful and
    debilitating conditions, as well as severe
    economic hardship. Delaying the payment of
    benefits by requiring multiple administrative
    proceedings that are duplicative and
    unnecessary only serves to cause the applicant
    further damage—financial, medical, and
    emotional. Such damage can never be
    remedied. Without endangering the integrity
    of the disability determination process, a
    principal goal of that process must be the
    speedy resolution of disability applicants’
    claims. At the same time, the rule does not
    unduly burden the ALJs, nor should it result
    in the wrongful award of benefits . . . [I]f
    grounds for [concluding that a claimant is not
    disabled] exist, it is both reasonable and
    GARRISON V. COLVIN                             49
    desirable to require the ALJ to articulate them
    in the original decision.
    
    Id. at 1398–99
    (quotation marks, citations, and alterations
    omitted). In light of these concerns, we noted, “[w]here
    remand would unnecessarily delay the receipt of benefits,
    judgment for the claimant is appropriate.” 
    Id. at 1399.
    One
    year later, in Hammock v. Bowen, we held that the credit-as-
    true rule applies to medical opinion evidence, not only
    claimant testimony. See 
    879 F.2d 498
    (9th Cir. 1989).
    Since Varney II, we have applied the credit-as-true rule in
    nearly two dozen published opinions.25 In those cases, we
    have developed a workable and stable framework for
    applying the credit-as-true rule. Specifically, we have
    devised a three-part credit-as-true standard, each part of
    which must be satisfied in order for a court to remand to an
    ALJ with instructions to calculate and award benefits: (1) the
    record has been fully developed and further administrative
    proceedings would serve no useful purpose; (2) the ALJ has
    failed to provide legally sufficient reasons for rejecting
    evidence, whether claimant testimony or medical opinion;
    and (3) if the improperly discredited evidence were credited
    as true, the ALJ would be required to find the claimant
    disabled on remand.26 See 
    Ryan, 528 F.3d at 1202
    ;
    25
    The Commissioner contends that the credit-as-true rule is invalid. As
    he concedes, this argument is foreclosed by precedent. On at least one
    occasion, in fact, we have specifically considered and rejected some of the
    arguments advanced anew in the Commissioner’s brief. See Moisa v.
    Barnhart, 
    367 F.3d 882
    , 886–87 (9th Cir. 2004).
    26
    This third requirement naturally incorporates what we have sometimes
    described as a distinct requirement of the credit-as-true rule, namely that
    50                    GARRISON V. COLVIN
    
    Lingenfelter, 504 F.3d at 104l
    ; 
    Orn, 495 F.3d at 640
    ; Benecke
    v. Barnhart, 
    379 F.3d 587
    , 595 (9th Cir. 2004); 
    Smolen, 80 F.3d at 1292
    .
    We have, in a number of cases, stated or implied that it
    would be an abuse of discretion for a district court not to
    remand for an award of benefits when all of these conditions
    are met. See, e.g., 
    Lingenfelter, 504 F.3d at 1041
    ; 
    Orn, 495 F.3d at 649
    ; McCartey v. Massanari, 
    298 F.3d 1072
    ,
    1076–77 (9th Cir. 2002); 
    Harman, 211 F.3d at 1178
    ; Smolen,
    F.3d at 1292; 
    Lester, 81 F.3d at 834
    ; Ramirez v. Shalala,
    
    8 F.3d 1449
    , 1455 (9th Cir. 1993); Swenson v. Sullivan,
    
    876 F.2d 683
    , 689 (9th Cir. 1989). In the 2003 case of
    Connett v. Barnhart, 
    340 F.3d 871
    (9th Cir. 2003), however,
    we cautioned that the credit-as-true rule may not be
    dispositive of the remand question in all cases. Rather,
    recognizing that this rule, like most, admits of exceptions
    meant to preserve the rule’s purpose, we noted that the credit-
    as-true doctrine envisions “some flexibility.” 
    Id. at 876.
    Connett then concluded that under the circumstances there
    present a remand for an award of benefits was not mandatory
    and remanded for further proceedings. Connett, however, did
    not address when such flexibility is appropriately
    exercised—in other words, it did not explain when remand
    for further proceedings rather than for an award of benefits
    would be appropriate even though the credit-as-true rule’s
    conditions are met. We have applied the credit-as-true rule
    in a number of cases since Connett, but have not in a
    published opinion exercised the “flexibility” noted in that
    decision, nor have we clarified the nature of the “flexibility”
    that we there described. See, e.g., Lingenfelter, 504 F.3d at
    there are no outstanding issues that must be resolved before a
    determination of disability can be made. See 
    Smolen, 80 F.3d at 1292
    .
    GARRISON V. COLVIN                               51
    1041; 
    Orn, 495 F.3d at 649
    ; 
    Benecke, 379 F.3d at 595
    ; 
    Moisa, 367 F.3d at 887
    . We do so now.
    Recalling that, in social security cases, “the required
    analysis centers on what the record evidence shows about the
    existence or non-existence of a disability,” Strauss v. Comm’r
    of the Soc. Sec. Admin., 
    635 F.3d 1135
    , 1138 (9th Cir. 2011),
    Connett’s “flexibility” is properly understood as requiring
    courts to remand for further proceedings when, even though
    all conditions of the credit-as-true rule are satisfied, an
    evaluation of the record as a whole creates serious doubt that
    a claimant is, in fact, disabled. That interpretation best aligns
    the credit-as-true rule, which preserves efficiency and
    fairness in a process that can sometimes take years before
    benefits are awarded to needy claimants, with the basic
    requirement that a claimant be disabled in order to receive
    benefits. Thus, when we conclude that a claimant is
    otherwise entitled to an immediate award of benefits under
    the credit-as-true analysis, Connett allows flexibility to
    remand for further proceedings when the record as a whole
    creates serious doubt as to whether the claimant is, in fact,
    disabled within the meaning of the Social Security Act.
    As we explain infra, here the district court abused its
    discretion by remanding for further proceedings where the
    credit-as-true rule is satisfied and the record afforded no
    reason to believe that Garrison is not, in fact, disabled.27
    27
    The district court’s error is understandable in light of our prior failure
    to make clear the relationship between Connick and the Varney II line of
    cases. Indeed, several years ago a panel of this Court suggested in dicta
    that our cases had drifted far enough apart to create an intra-circuit split.
    Vasquez v. Astrue, 
    572 F.3d 586
    , 593 (9th Cir. 2009). Following our
    careful study of the relevant cases, however, we are firmly convinced that
    they may be fully and fairly reconciled in the manner described herein.
    52                      GARRISON V. COLVIN
    B. Application of Law to Fact
    Garrison unquestionably satisfies all three conditions of
    the credit-as-true rule. First, there is no need to develop the
    record or convene further administrative proceedings.28
    Although the Commissioner argues that further proceedings
    would serve the “useful purpose” of allowing the ALJ to
    revisit the medical opinions and testimony that she rejected
    for legally insufficient reasons, our precedent and the
    objectives of the credit-as-true rule foreclose the argument
    that a remand for the purpose of allowing the ALJ to have a
    mulligan qualifies as a remand for a “useful purpose” under
    the first part of credit-as-true analysis. See 
    Benecke, 379 F.3d at 595
    (“Allowing the Commissioner to decide the issue again
    would create an unfair ‘heads we win; tails, let’s play again’
    system of disability benefits adjudication.”); Moisa, 
    367 F.3d 28
            The Commissioner resists this conclusion, arguing that further
    proceedings are required because the ALJ did not make an RFC
    determination on the basis of Wang, Anderson, and General’s opinions.
    Without such an RFC determination, the Commissioner asserts, it would
    be impossible for us to determine whether Garrison is disabled. This
    argument is without merit. In no prior credit-as-true case have we
    suggested that an award of benefits is proper only if the ALJ made a
    formal RFC finding—and for good reason, because ALJs rarely base their
    RFC determinations on opinions or testimony that they have rejected (and
    it will always be such opinions or testimony that are at issue in credit-as-
    true cases). Instead, we have considered whether the VE answered a
    question describing a hypothetical person with the RFC that the claimant
    would possess were the relevant opinion or testimony taken as true. See,
    e.g., 
    Lingenfelter, 504 F.3d at 1041
    ; Varney 
    II, 859 F.2d at 1401
    . Here,
    the ALJ and counsel posed questions to the VE that matched both
    Garrison’s testimony and the opinions of Wang, Anderson, and General,
    and in response the VE answered that a person with such an RFC would
    be unable to work. On that basis, we can conclude that Garrison is
    disabled without remanding for further proceedings to determine anew her
    RFC.
    GARRISON V. COLVIN                             53
    at 887 (“The Commissioner, having lost this appeal, should
    not have another opportunity to show that Moisa is not
    credible any more than Moisa, had he lost, should have an
    opportunity for remand and further proceedings to establish
    his credibility.” (citation omitted)).
    Second, as we have already explained at length, the ALJ
    failed to provide a legally sufficient reason to reject
    Garrison’s testimony and the opinions of her treating and
    examining medical caretakers. We need not repeat this
    analysis here.
    Third, if the improperly discredited evidence were
    credited as true, it is clear that the ALJ would be required to
    find Garrison disabled on remand.29 Our conclusion follows
    directly from our analysis of the ALJ’s errors and the strength
    of the improperly discredited evidence, which we credit as
    true: a treating doctor, a treating nurse practitioner, and an
    examining psychologist all deemed Garrison to be disabled,
    Garrison testified to an array of severe physical and mental
    impairments, and a VE explicitly testified that a person with
    the impairments described by Garrison or her medical
    caretakers could not work. Accordingly, Garrison satisfies
    the requirements of the credit-as-true standard.
    Having concluded that Garrison satisfies all three parts of
    credit-as-true analysis, we now turn to the question whether
    29
    At this stage of the credit-as-true analysis, we do not consider
    arguments against crediting evidence that the ALJ did not make. In other
    words, as we explained in Harman, we do not consider “whether the ALJ
    might have articulated a justification for rejecting [a medical] 
    opinion.” 211 F.3d at 1179
    (emphasis added). This aspect of the credit-as-true rule
    is grounded in the principles set forth in SEC v. Chenery Corp., 
    318 U.S. 80
    , 87–88 (1943).
    54                      GARRISON V. COLVIN
    we should nonetheless exercise “flexibility” under Connett
    and remand for further proceedings. Here, the answer is
    clearly no. The Commissioner simply repeats all of the
    arguments she has already made, asserting that the evidence
    provided by the doctors and nurse practitioner who treated
    Garrison should not be given much weight and that
    Garrison’s testimony should not be accepted. As before, she
    dwells on the bare handful of records showing slight
    improvement in Garrison’s condition. At no point does she
    advance any argument against this evidence that we have not
    already carefully considered and rejected. Nor does she point
    to anything in the record that the ALJ overlooked and explain
    how that evidence casts into serious doubt Garrison’s claim
    to be disabled.30 We have independently reviewed the entire
    record and also have found nothing that would create doubt
    as to Garrison’s entitlement to the benefits she seeks.31 The
    record reflects that, since April 2007, Garrison has been
    afflicted with a number of severe impairments, including
    burning back pain that radiates into her legs, sharp neck pain
    that radiates into her shoulders and arms, intense anxiety and
    panic attacks, bipolar disorder, PTSD, and bouts of
    hallucinations, paranoia, and social phobia. Even if some of
    30
    For example, in urging us to remand for further proceedings, the
    Commissioner argues that the opinions of Wang, Anderson, and General
    should be given little weight because some of them are expressed in
    check-box form. The Commissioner also argues that some periods of
    improvement by Garrison while she was being treated call into question
    whether she was disabled. These arguments fail for the same reasons we
    have already explained in addressing the ALJ’s analysis, most notably that
    they are utterly belied by the record, inconsistent with our precedent, and
    contradicted by the opinions of every treating and examining physician.
    31
    Although we do so here, we do not mean to suggest that, in every
    credit-as-true case, courts must undertake an independent review of the
    entire record.
    GARRISON V. COLVIN                          55
    these symptoms have occasionally abated for brief periods of
    time—all while Garrison is in ongoing treatment and has
    significantly minimized environmental stressors—we, like
    her numerous medical caretakers, see no reason to doubt that
    she has been entirely incapable of work since April 2007.32
    Thus, considering the Commissioner’s arguments and
    independently reviewing the record, we see no basis for
    serious doubt that Garrison is disabled.
    In sum, we conclude that Garrison satisfies all three
    conditions of the credit-as-true rule and that a careful review
    of the record discloses no reason to seriously doubt that she
    is, in fact, disabled. A remand for a calculation and award of
    benefits is therefore required under our credit-as-true
    precedents.
    CONCLUSION
    We conclude that the ALJ erred in assigning little weight
    to Wang and Anderson’s opinions, erred in her
    characterization of General’s opinion, and failed to offer
    specific, clear, and convincing reasons for discrediting part of
    Garrison’s testimony. We further conclude that the district
    court abused its discretion in remanding for further
    proceedings. We reverse the judgment of the district court
    with instructions to remand to the ALJ for the calculation and
    award of benefits.
    REVERSED AND REMANDED
    32
    This conclusion was confirmed by careful questioning of the VE
    regarding hypothetical persons at the hearing before the ALJ.
    

Document Info

Docket Number: 12-15103

Citation Numbers: 759 F.3d 995

Judges: Farris, Jerome, Reinhardt, Stephen, Tashima, Wallace

Filed Date: 7/14/2014

Precedential Status: Precedential

Modified Date: 8/31/2023

Authorities (46)

Seavey v. Social Security , 276 F.3d 1 ( 2001 )

Salazar v. Barnhart , 468 F.3d 615 ( 2006 )

Lillie DAVIS, Plaintiff-Appellant, v. Donna SHALALA, ... , 985 F.2d 528 ( 1993 )

7-socsecrepser-82-unemplinsrep-cch-15576-david-j-podedworny-v , 745 F.2d 210 ( 1984 )

Bernadette Williams v. Kenneth Apfel , 204 F.3d 48 ( 2000 )

Jeffery Hines v. Jo Anne B. Barnhart, Commissioner of ... , 453 F.3d 559 ( 2006 )

Scott v. Astrue , 647 F.3d 734 ( 2011 )

Spiva v. Astrue , 628 F.3d 346 ( 2010 )

6-socsecrepser-126-unemplinsrep-cch-15513-james-c-parsons-v , 739 F.2d 1334 ( 1984 )

Pate-Fires v. Astrue , 564 F.3d 935 ( 2009 )

Shirley Hutsell v. Larry G. Massanari, 1 , 259 F.3d 707 ( 2001 )

Punzio v. Astrue , 630 F.3d 704 ( 2011 )

Martinez v. Astrue , 630 F.3d 693 ( 2011 )

Orie W. McQUEEN, Plaintiff-Appellant, v. Kenneth S. APFEL, ... , 168 F.3d 152 ( 1999 )

Orn v. Astrue , 495 F.3d 625 ( 2007 )

58-socsecrepser-332-unemplinsrep-cch-p-16105b-98-cal-daily-op , 157 F.3d 715 ( 1998 )

Lingenfelter v. Astrue , 504 F.3d 1028 ( 2007 )

47 soc.sec.rep.ser. 620, unempl.ins.rep. (Cch) P 14580b ... , 53 F.3d 1035 ( 1995 )

98-cal-daily-op-serv-7753-98-cal-daily-op-serv-7843-98-daily , 159 F.3d 1161 ( 1998 )

Lawrence E. GAMER, Plaintiff-Appellant, v. SECRETARY OF ... , 815 F.2d 1275 ( 1987 )

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