Ek Vathana v. Everbank , 770 F.3d 1272 ( 2014 )


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  •                  FOR PUBLICATION
    UNITED STATES COURT OF APPEALS
    FOR THE NINTH CIRCUIT
    EK VATHANA, individually and on            No. 12-15587
    behalf of all others similarly
    situated,                                     D.C. No.
    Plaintiff-Appellant,    5:09-cv-02338-
    RS
    v.
    EVERBANK, AKA EverBank Direct,               OPINION
    AKA EverBank Federal Savings
    Association; EVERBANK FINANCIAL
    CORP.; EVERBANK WORLD
    MARKETS,
    Defendants-Appellees.
    Appeal from the United States District Court
    for the Northern District of California
    Richard Seeborg, District Judge, Presiding
    Argued and Submitted
    February 14, 2014—San Francisco, California
    Filed October 31, 2014
    Before: Alex Kozinski, Chief Judge, and Diarmuid F.
    O’Scannlain and Mary H. Murguia, Circuit Judges.
    Opinion by Judge Murguia
    2                    VATHANA V. EVERBANK
    SUMMARY*
    Florida Law
    The panel affirmed in part and reversed in part the district
    court’s summary judgment in favor of EverBank on a breach
    of contract claim brought by a certified class of Everbank
    customers who purchased EverBank WorldCurrency
    certificates of deposit denominated in Icelandic króna.
    The class alleged that EverBank breached the terms and
    conditions of the WorldCurrency CDs by closing the
    WorldCurrency CDs without the class members’ consent, and
    delivering the value of the closed CDs in U.S. dollars at the
    exchange rate that EverBank obtained in the wholesale
    market.
    Under Florida law, the panel held that no reasonable jury
    could find that EverBank acted in bad faith when it exercised
    its discretion to close the WorldCurrency CDs to limit losses
    to itself or its customers. The panel also held that a
    reasonable jury could find that the terms and conditions were
    silent with respect to the currency conversion rate that applied
    when the WorldCurrency CDs were closed and the proceeds
    from the CDs returned to the class members. The panel
    reversed on this ground, and remanded to the district court to
    resolve whether EverBank breached the terms and conditions
    when it returned the value of the WorldCurrency CDs to the
    class members.
    *
    This summary constitutes no part of the opinion of the court. It has
    been prepared by court staff for the convenience of the reader.
    VATHANA V. EVERBANK                         3
    COUNSEL
    Michael Millen (argued), Law Office of Michael Millen, Los
    Gatos, California, for Plaintiff-Appellant.
    Deborah S. Birnbach (argued), Goodwin Procter LLP,
    Boston, Massachusetts; Robert B. Bader, Goodwin Procter
    LLP, San Francisco, California; William M. Jay, Goodwin
    Procter LLP, Washington, D.C., for Defendants-Appellees.
    OPINION
    MURGUIA, Circuit Judge:
    Ek Vathana and a certified class of EverBank customers
    purchased EverBank WorldCurrency certificates of deposit
    (CDs) denominated in Icelandic króna (ISK), which matured
    between October 8, 2008, and December 31, 2008. They
    appeal the district court’s order granting summary judgment
    for EverBank on their breach of contract action. We have
    jurisdiction under 
    28 U.S.C. § 1291
    . We affirm in part and
    reverse in part.
    BACKGROUND
    A. EverBank’s WorldCurrency CD
    Unlike traditional certificates of deposit, an EverBank
    WorldCurrency CD is denominated in foreign currency. This
    means that, in addition to earning interest, the principal itself
    may rise or fall in value over the maturity period of the CD,
    depending on the strength of the foreign currency relative to
    U.S. dollars.
    4                    VATHANA V. EVERBANK
    When a customer opens a WorldCurrency CD, EverBank
    adds the customer’s investment to its treasury and credits the
    customer’s WorldCurrency CD in a foreign currency of the
    customer’s choice. Under paragraph 2.7.1 of the terms and
    conditions applicable to the WorldCurrency CDs (the “Terms
    and Conditions”), the exchange rate that EverBank uses to
    convert the customer’s initial investment into the foreign
    currency is a rate “within 1% of the wholesale spot price we
    pay for your currency.” The “wholesale spot price” is the
    currency’s price in the wholesale currency market when the
    customer opens the CD.1
    This conversion occurs only as a book transaction:
    EverBank does not actually exchange the currency invested
    for the physical currency in which the CD is denominated.
    Instead, in separate transactions, EverBank purchases
    “forward contracts” to hedge the risks associated with its
    foreign currency liabilities to its WorldCurrency CD
    customers. The forward contracts allow EverBank to acquire
    a set amount of foreign currency on a specified date and at a
    set price, or exchange rate, that is based on the currency’s
    wholesale spot price when EverBank purchases the contract.
    By entering into forward contracts for the foreign currency in
    its WorldCurrency CDs, EverBank is assured delivery of the
    currency from which to pay its customers on the date the CDs
    mature, should its customers choose to liquidate their
    investments. 
    Id.
     The forward contracts protect EverBank
    1
    The wholesale currency market is where financial institutions like
    EverBank trade large amounts of currency. By contrast, when an
    individual goes to a bank to exchange currency, he purchases currency in
    the retail market. The retail spot price available to an individual
    exchanging money at a bank can differ from the wholesale spot prices
    available to banks in the wholesale market.
    VATHANA V. EVERBANK                       5
    from the risks of exchange rate fluctuation before the CDs’
    maturity dates.
    Paragraph 2.7.10 of the Terms and Conditions sets out the
    WorldCurrency CD’s renewal policies upon maturity. It
    provides in relevant part,
    Renewal Policies: Except as provided in the
    Lock-In Alternative section above, your
    WorldCurrency CD is automatically
    renewable; however, you may do one of the
    following options by providing instructions to
    the Trading Desk at least one week prior to
    the maturity date of the outstanding CD:
    1. liquidate your account upon maturity.
    2. remove the interest and re-invest the
    principal.
    3. roll over the CD proceeds (principal
    plus interest).
    If you choose to roll over the CD, it will be re-
    invested in the same currency for the same
    maturity, at the current prevailing interest
    rate.
    ....
    If we do not receive maturity instructions
    from you at least one week prior to maturity,
    your CD will automatically renew, reinvesting
    your principal and any interest into a CD of
    6                 VATHANA V. EVERBANK
    the same currency and maturity, at the
    prevailing interest rate on the date of renewal.
    B. Lead Plaintiff Ek Vathana’s WorldCurrency CDs
    and Iceland’s Financial Crisis
    On July 23, 2008, lead plaintiff Ek Vathana opened the
    first of two ISK-denominated WorldCurrency CDs that
    matured during the class period. The price of ISK when
    Vathana opened the CD was 78.65 ISK per U.S. dollar. 
    Id.
    The value of the CD when Vathana opened it was 747,676.53
    ISK, or $9,447.49.          Vathana opened his second
    WorldCurrency CD on September 10, 2008. The exchange
    rate was 88.05 ISK per U.S. dollar, and the value of the CD
    was 3,547,501.93 ISK, or $40,040.07. Both of Vathana’s
    WorldCurrency CDs had three-month maturities.
    A month later, Iceland’s financial system was in crisis.
    The Prime Minister addressed the nation on October 6, 2008,
    describing the “major difficulties” facing Iceland’s banks,
    which had grown so rapidly before the recession that their
    liabilities were “many times Iceland’s GNP.” The Prime
    Minister warned the country that “[m]ajor credit lines to the
    banks have been closed and it was decided this morning to
    suspend trading with the banks and with the savings funds in
    the Icelandic Stock Exchange.” The Icelandic government
    passed emergency legislation allowing it effectively to put
    Iceland’s major banks into receivership. The Central Bank of
    Iceland imposed restrictions on the exchange of ISK into
    foreign currency.
    Because of the crisis in Iceland, EverBank was unable to
    find any counterparties willing to offer forward contracts for
    ISK. Because it could not hedge the risk of offering
    VATHANA V. EVERBANK                        7
    WorldCurrency CDs denominated in ISK going forward,
    EverBank decided not to roll over its ISK-denominated
    WorldCurrency CDs set to mature in early October 2008. 
    Id.
    EverBank paid the proceeds of the matured CDs in U.S.
    dollars, calculating their value using the available wholesale
    spot price. 
    Id.
    In mid-October, EverBank was again unable to find
    anybody willing to enter into forward contracts for ISK.
    However, unlike the week before, it could not even find any
    parties willing to trade ISK for U.S. dollars on the wholesale
    market.
    Vathana’s first WorldCurrency CD matured on October
    22, 2008. Two days before it matured, Vathana emailed
    EverBank, instructing it to roll over his CD. He wrote, “I will
    not accept a forced liquidation conversion. If you choose to
    close my accounts, I demand you send me the actual physical
    ISKs.” 
    Id.
    In late October 2008, EverBank finally located a party
    willing to offer a ISK/Euro forward contract, on the basis of
    which EverBank could calculate a wholesale conversion rate
    for U.S. dollars. The exchange rate was about 253 ISK per
    U.S. dollar, dramatically worse than the 78.65 ISK per U.S.
    dollar rate at which Vathana opened the CD. 
    Id.
     EverBank
    notified Vathana that it had closed his CD, converted the ISK
    to U.S. dollars at the 253 ISK per U.S. dollar rate, and
    deposited the proceeds, $2,958.03, into Vathana’s account
    with EverBank. Vathana lost $6,489.46.
    On December 10, 2008, EverBank closed Vathana’s
    second WorldCurrency CD and returned the value of that
    account to Vathana in U.S. dollars at a slightly better
    8                VATHANA V. EVERBANK
    exchange rate of about 217 ISK per U.S. dollar. The rate was
    still significantly worse than the approximately 88 ISK per
    U.S. dollar rate at which he opened the CD. Vathana lost
    $23,700.88 on that CD.
    EverBank did not renew or roll over any of its ISK-
    denominated WorldCurrency CDs maturing between October
    8, 2008, and December 31, 2008. Instead, it closed the CDs
    on their maturity dates and returned the value of the CDs to
    its customers in U.S. dollars according to the rates that
    EverBank obtained in the wholesale market.
    C. Proceedings Before the District Court
    Vathana brought a class action for breach of contract
    against EverBank on behalf of all EverBank WorldCurrency
    CD customers whose ISK-denominated WorldCurrency CDs
    matured between October 8, 2008, and December 31, 2008.
    Vathana claims that EverBank breached the Terms and
    Conditions by (1) closing the WorldCurrency CDs without
    the class members’ consent, and (2) delivering the value of
    the closed CDs in U.S. dollars at the exchange rate that
    EverBank obtained in the wholesale market. Vathana alleges
    that the Terms and Conditions required EverBank to
    automatically renew the CDs and did not specify a conversion
    rate that applied when the WorldCurrency CDs were closed
    and liquidated.
    The parties twice moved for summary judgment. First, the
    parties cross-moved for summary judgment on Vathana’s
    claim that EverBank breached the Terms and Conditions by
    paying the CDs’ proceeds in U.S. dollars at the wholesale
    spot price. The district court granted summary judgment to
    EverBank on this claim, rejecting Vathana’s argument that
    VATHANA V. EVERBANK                        9
    the currency conversion rate in paragraph 2.7.1 of the Terms
    and Conditions, “within 1% of the wholesale spot price we
    pay for your currency,” applies when the WorldCurrency CD
    is opened but does not clearly apply when the CD is closed.
    The district court agreed with EverBank that the conversion
    rate in paragraph 2.7.1 applies to all conversions applicable
    to the account, including when the account is opened and
    when it is closed.
    Second, the parties each moved for summary judgment on
    whether EverBank breached the Terms and Conditions by
    unilaterally closing the CDs when they matured. The district
    court concluded that, although EverBank was ordinarily
    required under paragraph 2.7.10 of the Terms and Conditions
    to automatically renew the CD or honor the customer’s
    instructions, EverBank was released from doing so under
    paragraph 1.17 of the Terms and Conditions. This paragraph
    provides that “if we [EverBank] believe that it is necessary to
    close your account immediately in order to limit losses by
    you or us, we may close your account prior to providing
    notice to you.” Because the district court saw no factual
    dispute over whether EverBank closed the class members’
    accounts in good faith under this provision, the district court
    determined that EverBank had not breached the Terms and
    Conditions. The district court also disagreed with Vathana
    that EverBank’s decision to close the accounts was an
    “amendment” to the CD’s renewal policies set forth in
    paragraph 2.7.10. The district court therefore rejected
    Vathana’s argument that EverBank violated the Truth in
    Savings Act by failing to notify the class members of the
    “amendment.” Having concluded that Vathana could not
    prevail as a matter of law on either of his theories of breach,
    the district court entered judgment for EverBank. Vathana
    now appeals.
    10                VATHANA V. EVERBANK
    DISCUSSION
    We review de novo the district court’s grant of summary
    judgment. Posey v. Lake Pend Oreille Sch. Dist. No. 84,
    
    546 F.3d 1121
    , 1126 (9th Cir. 2008). Summary judgment is
    appropriate if “the movant shows that there is no genuine
    dispute as to any material fact and the movant is entitled to
    judgment as a matter of law.” Fed. R. Civ. P. 56(a).
    The parties agree that the Terms and Conditions are
    governed by Florida law. Under Florida law, clear and
    unambiguous contract language may be interpreted as a
    matter of law. Smith v. Shelton, 
    970 So. 2d 450
    , 451 (Fla.
    Dist. Ct. App. 2007). Whether contract language is
    ambiguous is also a question of law. 
    Id.
     A contract’s wording
    is ambiguous if it is “reasonably susceptible to more than one
    interpretation.” Lambert v. Berkley S. Condo. Ass’n, 
    680 So. 2d 588
    , 590 (Fla. Dist. Ct. App. 1996). If the wording is
    ambiguous, interpreting the contract involves a factual
    question and summary judgment is inappropriate. Smith,
    
    970 So. 2d at 451
    .
    1. EverBank’s Closure of the CDs at Maturity
    We decide first whether EverBank breached the Terms
    and Conditions by unilaterally closing the class members’
    WorldCurrency CDs when they matured. The district court
    concluded that EverBank’s decision to close the CDs was
    justified by paragraph 1.17, which provides, in relevant part,
    “[i]f we believe that it is necessary to close your account
    immediately in order to limit losses by you or us, we may
    close your account prior to providing notice to you.”
    VATHANA V. EVERBANK                          11
    Under Florida law, “where the terms of the contract afford
    a party substantial discretion to promote that party’s self-
    interest, the duty to act in good faith nevertheless limits that
    party’s ability to act capriciously.” Cox v. CSX Intermodal,
    Inc., 
    732 So. 2d 1092
    , 1097–98 (Fla. Dist. Ct. App. 1999).
    “Yet, the limit placed on a party’s discretion is not great. . . .
    Unless no reasonable party . . . would have made the same
    discretionary decision . . . , it seems unlikely that [the party’s]
    decision would violate the covenant of good faith.” Ernie
    Haire Ford, Inc. v. Ford Motor Co., 
    260 F.3d 1285
    , 1291
    (11th Cir. 2001) (alterations in original) (internal quotation
    marks omitted).
    We agree with the district court that Vathana failed to
    introduce evidence sufficient for a reasonable jury to find that
    EverBank breached the Terms and Conditions by exercising
    its discretion under paragraph 1.17 in bad faith. Vathana’s
    own expert testified that forward contracts for ISK were
    unavailable from October 2008 to December 2008. It is
    undisputed that, had EverBank rolled over the
    WorldCurrency CDs without entering into forward contracts,
    and had ISK continued to lose value, EverBank could have
    been exposed to up to $12 million in losses. It is also
    undisputed that, if EverBank had continued to offer ISK-
    denominated WorldCurrency CDs, it would have had to
    charge the CD-holders interest, rather than pay them interest.
    In hindsight, EverBank liquidated the class members’
    WorldCurrency CDs when they were least valuable. The CDs
    would have regained value if EverBank had remained in the
    ISK market until Iceland’s economy improved. But paragraph
    1.17 gave EverBank discretion to close the WorldCurrency
    CDs immediately to limit its or its customers’ losses –
    discretion that was limited only by EverBank’s obligation
    12                 VATHANA V. EVERBANK
    under Florida law to act in good faith. Vathana has not
    pointed to any facts demonstrating that no reasonable person
    would have made the same discretionary decision that
    EverBank made under the circumstances. See Ernie Haire
    Ford, 
    260 F.3d at 1291
    .
    Vathana also argues that EverBank’s decision not to
    renew the WorldCurrency CDs was a change to its renewal
    policy, and that its failure to disclose this change to the class
    members with sufficient notice violated federal law. Vathana
    relies on the Truth in Savings Act § 266 (TISA), 
    12 U.S.C. § 4305
    (c), which requires depository institutions like
    EverBank to notify its customers of any changes to its
    renewal policies 30 days before the changes come into effect.
    We agree with the district court that Vathana’s TISA
    argument is unpersuasive.
    TISA does not provide a private right of action to enforce
    its provisions. See 
    12 U.S.C. § 4309
     (providing for
    administrative enforcement of TISA). But, even if it did,
    EverBank has always reserved the right to terminate any
    deposit account to limit losses: Paragraph 1.17 has always
    modified the automatic renewal policy in paragraph 2.7.10.
    Moreover, TISA does not provide that a bank’s failure to give
    notice prevents the change from coming into effect, as
    Vathana contends. Vathana’s unavailing TISA argument does
    not alter our conclusion that the district court properly held
    that Vathana failed to produce sufficient facts for a
    reasonable jury to find that EverBank acted in bad faith in
    closing the class members’ CDs.
    VATHANA V. EVERBANK                      13
    2. The Currency Conversion Rate
    Vathana argues that paragraph 2.7.1 of the Terms and
    Conditions does not supply the currency conversion rate that
    applies when the WorldCurrency CDs are closed. According
    to Vathana, if paragraph 2.7.1 does not apply to an account’s
    closing, then he and the rest of the class were entitled to
    payment in ISK, not U.S. dollars. While we do not address
    whether the plaintiffs were entitled to payment in ISK absent
    a contractual conversion rate, we disagree with the district
    court’s conclusion that paragraph 2.7.1 unambiguously
    provides this rate. The Terms and Conditions could
    reasonably be interpreted as providing a currency conversion
    rate applicable only when a WorldCurrency CD is opened.
    Therefore, the district court erred in deciding as a matter of
    law that EverBank did not breach its agreement with the class
    members by converting the value of their CDs into U.S.
    dollars at a currency conversion rate within 1% of the
    wholesale spot price.
    Paragraph 2.7.1 of the Terms and Conditions provides:
    Conversion Information: This account will
    be used to hold funds denominated in a
    currency other than U.S. dollars. If you
    request funds in this account to be
    denominated in a currency other than the
    currency sent to us to fund the account, we
    will convert your funds using a then current
    conversion rate set by us. Your currency
    conversion rate will be within 1% of the
    wholesale spot price we pay for your
    currency. Exceptions may occur when a
    14                 VATHANA V. EVERBANK
    specific conversion rate is agreed upon
    between you and us.
    The district court acknowledged that reading paragraph 2.7.1
    alone, the currency conversion rate “within 1% of the
    wholesale spot price we pay for your currency” appears only
    to apply when EverBank converts the customer’s U.S. dollars
    into foreign currency to fund the account. The district court
    also recognized that paragraph 2.7.1 appears at the beginning
    of the section of the Terms and Conditions specifically
    applicable to the WorldCurrency CD, whereas provisions
    governing the withdrawal of funds from the CDs and the
    renewal of the CDs appear later, suggesting that the
    conversion rate in paragraph 2.7.1 applies only when the
    account is opened. 
    Id.
    However, the district court reasoned that, looking at the
    Terms and Conditions as a whole, paragraph 2.7.1 provides
    the WorldCurrency CDs’ generally applicable, default
    conversion rate. The district court pinpointed the paragraph
    of the Terms and Conditions offering a “Lock-In Alternative”
    rate as conclusive evidence that the currency conversion rate
    in paragraph 2.7.1 otherwise applies to all conversions. Under
    that paragraph, the customer can contact EverBank at any
    point during the CD’s maturity period to lock in an exit
    currency conversion rate for the CD rather than risk further
    fluctuations in the market before the CD matures. Because
    EverBank offers the customer this alternative exit currency
    conversion rate, the district court reasoned that the alternative
    rate must be “distinct from an otherwise understood currency
    conversion rate that is generally applicable to the account.”
    Thus, the district court concluded that paragraph 2.7.1
    necessarily provides the generally applicable conversion rate.
    VATHANA V. EVERBANK                       15
    We agree with the district court that the Lock-In
    Alternative suggests that many customers might desire to
    have their balances converted into U.S. dollars upon maturity,
    and that it would therefore be reasonable for the Terms and
    Conditions to provide for a generally understood currency
    conversion rate. But we disagree that the Lock-In Alternative
    establishes as a matter of law that paragraph 2.7.1 provides
    that rate.
    First, the structure of paragraph 2.7.1 strongly suggests
    that its conversion rate applies only when EverBank converts
    a customer’s deposit to a foreign currency when the CD is
    opened. The paragraph begins by explaining that, if the
    customer “request[s] funds in this account to be denominated
    in a currency other than the currency sent to us to fund the
    account,” EverBank will convert the customer’s initial
    investment into foreign currency “using a then current
    conversion rate set by us.” The sentence “[y]our currency
    conversion rate will be within 1% of the wholesale spot price
    we pay for your currency” immediately follows.
    Second, the wording of the sentence “[y]our currency
    conversion rate will be within 1% of the wholesale spot price
    we pay for your currency” supports the interpretation that the
    currency conversion rate applies only when the account is
    opened, but not when it is closed, as EverBank only
    purchases foreign currency when the customer first opens the
    CD, and not when it closes the account.
    Third, other references to currency conversion rates in the
    Terms and Conditions do not refer to a wholesale spot price
    or refer back to paragraph 2.7.1. For example, paragraph
    2.7.8, which provides the penalties for early withdrawal,
    states that if the customer wishes to withdraw the value of the
    16                 VATHANA V. EVERBANK
    WorldCurrency CD before it matures, the customer will pay
    an early withdrawal penalty and receive the value of the CD
    “converted to U.S. dollars at prices prevailing in the market
    at the time of early withdrawal, minus a conversion cost of up
    to 1.5%.”
    The Terms and Conditions do not unambiguously supply
    a currency conversion rate applicable when the
    WorldCurrency CD is closed. Thus, EverBank may have
    breached its agreement with the class members by returning
    the value of their WorldCurrency CDs using a currency
    conversion rate within 1% of the wholesale spot price.
    Because the Terms and Conditions are ambiguous, summary
    judgment for EverBank on this issue was inappropriate.
    CONCLUSION
    No reasonable jury could find that EverBank acted in bad
    faith when it exercised its discretion to close the
    WorldCurrency CDs to limit losses to itself or its customers.
    However, we conclude that a reasonable jury could find that
    the Terms and Conditions are silent with respect to the
    currency conversion rate that applied when the
    WorldCurrency CDs were closed and the proceeds from the
    CDs returned to the class members. We reverse the district
    court’s entry of summary judgment on this ground. We
    remand to the district court to resolve whether EverBank
    breached the Terms and Conditions when it returned the
    value of the WorldCurrency CDs to the class members.
    Each party shall bear its own costs on appeal.
    AFFIRMED in part, REVERSED in part, and
    REMANDED.