Disability Rights Montana, Inc v. Mike Batista , 930 F.3d 1090 ( 2019 )


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  •                     FOR PUBLICATION
    UNITED STATES COURT OF APPEALS
    FOR THE NINTH CIRCUIT
    DISABILITY RIGHTS MONTANA,             No. 15-35770
    INC., on behalf of all prisoners
    with serious mental illness              D.C. No.
    confined to the Montana State       2:15-cv-00022-SEH
    Prison,
    Plaintiff-Appellant,
    OPINION
    v.
    MIKE BATISTA, in his official
    capacity as Director of the
    Montana Department of
    Corrections; LEROY
    KIRKEGARD, in his official
    capacity as warden of
    Montana State Prison,
    Defendants-Appellees.
    Appeal from the United States District Court
    for the District of Montana
    Sam E. Haddon, District Judge, Presiding
    Argued and Submitted March 7, 2019
    Seattle, Washington
    Filed July 19, 2019
    2         DISABILITY RIGHTS MONTANA V. BATISTA
    Before: Ronald M. Gould and Richard A. Paez, Circuit
    Judges, and Janis Graham Jack,* District Judge.
    Opinion by Judge Gould
    SUMMARY **
    Prisoner Civil Rights
    The panel reversed the district court’s dismissal of a
    prisoner civil rights complaint, remanded for further
    proceedings, and reassigned the case to a different district
    court judge.
    Plaintiff, Disability Rights Montana, alleged pursuant to
    
    42 U.S.C. § 1983
     that the Director of the Montana
    Department of Corrections and the Warden of the Montana
    State Prison violated the Eighth Amendment rights of “all
    prisoners with serious mental illness who are confined to the
    Montana State Prison.” The district court dismissed the
    complaint for failing to state a claim pursuant to Federal
    Rule of Civil Procedure 12(b)(6).
    The panel held that the complaint, which described the
    horrific treatment of prisoners, was supported by factual
    allegations more than sufficient to “state a claim to relief that
    was plausible on its face” under Bell Atlantic Corp. v.
    *
    The Honorable Janis Graham Jack, United States District Judge
    for the Southern District of Texas, sitting by designation.
    **
    This summary constitutes no part of the opinion of the court. It
    has been prepared by court staff for the convenience of the reader.
    DISABILITY RIGHTS MONTANA V. BATISTA               3
    Twombly, 
    550 U.S. 544
    , 570 (2007), and Ashcroft v. Iqbal,
    
    556 U.S. 662
    , 678 (2009).
    The panel noted that the complaint alleged that prisoners
    with serious mental illness were denied diagnosis and
    treatment of their conditions, described a distressing pattern
    of placing mentally ill prisoners in solitary confinement for
    “weeks and months at a time” without significant mental
    health care, alleged the frequent, improper use of this
    punishment for behavior arising from mental illness,
    marshalled relevant quotations from national prison health
    organizations about the unacceptability of subjecting
    prisoners to extensive solitary confinement, and alleged that
    the defendants did not respond appropriately to threats of
    suicide by mentally ill prisoners, increasing the risk of
    suicide. With respect to the subjective prong of the Eighth
    Amendment claim, the complaint also included more than
    sufficient allegations that defendants knew that prisoners
    with serious mental illness were being exposed to a
    substantial risk of serious harm and were indifferent to that
    risk.
    The panel held that reassignment to a different district
    court judge was required to preserve the appearance of
    justice. The panel noted that the district court had mistaken
    this case for another case brought by plaintiff against a
    different defendant and upon being advised of its mistake,
    had declined to revisit its decision, thereby letting an
    obviously incorrect decision stand.
    4       DISABILITY RIGHTS MONTANA V. BATISTA
    COUNSEL
    Jeffrey A. Simmons (argued), Foley & Lardner LLP,
    Madison, Wisconsin; Alex Rate (argued), American Civil
    Liberties Union of Montana, Missoula, Montana; Kyle Gray
    and Adrian Miller; Holland & Hart LLP, Billings, Montana;
    Plaintiff-Appellant.
    Thomas J. Leonard (argued), William L. Crowley, Mary Cile
    Glover-Rogers, Boone Karlberg P.C., Missoula, Montana;
    Colleen E. Ambrose, Special Assistant Attorney General,
    Montana Department of Corrections, Helena, Montana; for
    Defendants-Appellees.
    Elisabeth Centeno Lopez, Alexandre H. Rene, Helen Vera,
    and Jonathan R. Ference-Burke, Ropes & Gray LLP,
    Washington, D.C.; Diane Smith Howard, National
    Disability Rights Network, Washington, D.C.; for Amici
    Curiae National Disability Rights Network and Ten
    Jurisdictions’ Protection and Advocacy Agencies.
    OPINION
    GOULD, Circuit Judge:
    Disability Rights Montana, Inc. (“DRM”) alleges,
    pursuant to 
    42 U.S.C. § 1983
    , that the Director of the
    Montana Department of Corrections and the Warden of the
    Montana State Prison (the “DOC defendants”) have violated
    the Eighth Amendment rights of “all prisoners with serious
    mental illness who are confined to the Montana State
    Prison.” The district court dismissed DRM’s complaint for
    failing to state a claim pursuant to Federal Rule of Civil
    Procedure 12(b)(6). However, DRM’s complaint, which
    DISABILITY RIGHTS MONTANA V. BATISTA                        5
    describes the horrific treatment of prisoners, is supported by
    factual allegations more than sufficient to “state a claim to
    relief that is plausible on its face” under Bell Atlantic Corp.
    v. Twombly, 
    550 U.S. 544
    , 570 (2007), and Ashcroft v. Iqbal,
    
    556 U.S. 662
    , 678 (2009). We therefore reverse the district
    court’s dismissal of the complaint, remand for further
    proceedings, and reassign the case to a different district court
    judge.
    I
    A
    The Protection and Advocacy for Individuals with
    Mental Illness Act, 
    42 U.S.C. § 10801
     et seq. (“PAIMI
    Act”), provides funds to maintain state level agencies for the
    protection of and advocacy for individuals with mental
    illness, and provides those designated agencies with the
    authority to investigate and seek legal remedies for abuse of
    such individuals. 
    42 U.S.C. § 10807
    (a). Plaintiff DRM is
    the PAIMI agency for Montana. As such, DRM is the
    organization tasked by Congress with “ensur[ing] that the
    rights of individuals with mental illness are protected” and
    “protect[ing] and advocat[ing] for the rights of such
    individuals through activities to ensure the enforcement of
    the Constitution and Federal and State statutes” for
    Montana’s mentally ill individuals.              
    42 U.S.C. § 10801
    (b)(1)–(2).
    Under this authority, DRM challenges the treatment of
    individuals with serious mental illness in the Montana State
    Prison. 1 DRM claims that the DOC defendants have
    1
    The district court expressed skepticism about whether the term
    “serious mental illness” has a legally cognizable meaning. It is unclear
    6          DISABILITY RIGHTS MONTANA V. BATISTA
    violated the rights of “all prisoners with serious mental
    illness who are confined to the Montana State Prison . . . to
    be free from cruel and unusual punishment” though policies
    and practices in place at the prison. DRM’s complaint is
    divided into roughly three sections. The first section of the
    complaint contains system-wide allegations about the
    treatment of inmates with “serious mental illness” in the
    Montana prison. The second section contains detailed
    allegations about particular inmates to illustrate the
    treatment seriously mentally ill patients are given in
    Montana’s prison. The third section alleges several different
    ways that the DOC defendants had been placed on notice of
    the risks posed by their treatment of prisoners with serious
    mental illness.
    The complaint alleges that the defendants act under the
    color of state law in administering the prison and that they
    remain responsible for administering the policies and
    practices that are the subject of the complaint. Specifically,
    the complaint isolates nine prison practices and/or policies
    that DRM contends are constitutionally suspect:
    1) placing prisoners with serious mental illness in
    various forms of solitary confinement for 22 to 24
    hours per day for months and years at a time;
    from the record what motivates this skepticism, but we note that the
    Supreme Court’s decision in Brown v. Plata was itself concerned with
    “[p]risoners in California with serious mental illness” and directly held
    that such prisoners are entitled to a certain standard of mental health care.
    
    563 U.S. 493
    , 503 (2011); see also Coleman v. Wilson, 
    912 F. Supp. 1282
    , 1301 (E.D. Cal. 1995) (holding that case law sufficiently “provides
    a legal gloss” on the term “serious mental disorder”). Both our court and
    the district court lack authority to second guess this holding. Moreover,
    the complaint alleges a specific definition of “serious mental illness.”
    DISABILITY RIGHTS MONTANA V. BATISTA               7
    2) placing prisoners with serious mental illness on
    behavior management plans that involve solitary
    confinement and extreme restrictions of privileges;
    3) having no standards for determining whether placing
    a prisoner with serious mental illness in solitary
    confinement or on a behavior management plan will
    be harmful to the prisoner’s mental health;
    4) engaging in a pattern of refusing to properly diagnose
    prisoners as suffering from serious mental illness;
    5) engaging in a pattern of refusing to provide prisoners
    with medications for serious mental illness;
    6) failing to have a system in place to review and
    evaluate the diagnosing and prescribing practices of
    its mental health staff;
    7) failing to have a system to classify prisoners
    according to their mental health needs;
    8) failing to adequately consider prisoners’ serious
    mental illnesses when making decisions about
    prisoners’ housing and custody levels; and
    9) having no system in place for auditing, evaluating or
    ensuring the effectiveness of its mental health care
    program in treating prisoners with serious mental
    illness.
    The complaint goes on to allege specific facts supporting
    the existence of these policies and their effect on prisoners
    with serious mental illness. For instance, the complaint
    alleges that the mental health treatment community has
    established that “subjecting prisoners to extended periods of
    8        DISABILITY RIGHTS MONTANA V. BATISTA
    solitary confinement is detrimental to their mental health,”
    citing statements from national correctional health
    organizations on the inappropriateness of using such
    punishments on the seriously mentally ill. The complaint
    then describes in detail the solitary confinement procedures
    used at the prison, alleging that “[t]he Prison regularly places
    prisoners with serious mental illness in all of the forms of
    solitary confinement described above for weeks and months
    at a time.” The complaint alleges that prison staff identify
    individuals with serious mental illness as “good candidates”
    for solitary confinement, placing them in solitary
    confinement for weeks and months at a time. The complaint
    further alleges that the DOC defendants subject prisoners to
    being locked alone in their cells for 22 to 24 hours a day,
    seven days a week, and that while in solitary confinement, a
    prisoner’s “primary contact with mental health staff . . . lasts
    no more than a few minutes and is conducted at the
    prisoner’s cell door,” with no privacy from other prisoners
    or staff. Throughout the first section, the complaint supports
    its objection to each of the policies and practices listed with
    specific factual descriptions of how prisoners are typically
    treated and the accessibility and quality of mental health care
    at the prison.
    The second section of the complaint provides
    allegations, consistent with the system-wide allegations,
    concerning nine individual prisoners. In substance, the
    allegations are horrifying, involving prisoners with very
    severe symptoms of mental illness who went largely
    untreated and who were subjected to extreme and lengthy
    solitary confinement punishments.          The policies and
    practices DRM alleged to be in place at the prison are evident
    in these examples. The facts alleged in these illustrative
    examples include numerous instances of prison mental
    health staff deciding to limit prisoners’ access to prescribed
    DISABILITY RIGHTS MONTANA V. BATISTA                          9
    mental health medication, including staff denying mentally-
    ill inmates their medications entirely. In graphic detail,
    DRM’s complaint describes how these policies and practices
    allegedly harm the mental health of prisoners, harm that
    allegedly culminated in the suicides of three of the described
    prisoners. 2
    The third section of DRM’s complaint specifically
    alleges the DOC defendants’ involvement in the complained
    of policies and practices. DRM alleges that defendants are
    aware of the fact that solitary confinement harms prisoners
    with serious mental illness, are aware of prison mental health
    standards that contradict their practices, have no standards
    for guiding mental health staff in the punishment of
    prisoners misbehaving because of mental illness, have been
    made aware of the plight of seriously mentally ill prisoners
    through repeated administrative and grievance proceedings,
    have been sued twice in Montana for their treatment of
    mentally ill prisoners, and have been repeatedly informed of
    the deficiencies of their treatment of prisoners with serious
    mental illness by DRM itself. Based on this description of
    the DOC defendants’ knowledge of the objectionable
    policies, DRM finally alleges that “[g]iven their knowledge
    of these practices, and their knowledge of the serious harm
    that can be caused by these practices, and their refusal to
    change these practices, the DOC Defendants have been
    deliberately indifferent to the serious medical needs of
    prisoners with serious mental illness.”
    2
    The district court expressed skepticism about the legal relevance
    of facts about deceased prisoners to the current claim. But these
    allegations, if true, would clearly provide powerful support to DRM’s
    claim that Montana’s punishing treatment of prisoners with serious
    mental illness is constitutionally defective. See e.g., Plata, 
    563 U.S. at 508, 519
     (discussing the suicides of prisoners kept in administrative
    segregation as evidence of defective prison mental health care).
    10        DISABILITY RIGHTS MONTANA V. BATISTA
    B
    DRM initially included these Eighth Amendment claims
    against the DOC defendants in a broader suit that also
    alleged due process claims against the Montana Department
    of Public Health and Human Services (“DPHHS”). The due
    process claims concerned how people convicted as “Guilty
    But Mentally Ill” were transferred between the Montana
    State Hospital and the Montana State Prison. At a status
    conference, the district court orally ordered DRM to replead
    its claims in separate complaints, confusingly theorizing that
    there should be three separate cases. 3 DRM then filed two
    separate complaints—separating the Eighth Amendment
    claims against the DOC defendants from the due process
    claims against the DPHHS. This appeal only concerns the
    case against the DOC defendants.
    Shortly after the claims were separated, the DOC
    defendants filed a motion to dismiss the Eighth Amendment
    case for failure to state a claim under Federal Rule of Civil
    Procedure 12(b)(6). The district court decided this motion
    in a hearing held immediately after a hearing on a motion to
    dismiss in the separate case brought against the DPHHS. At
    the conclusion of the hearing in the present case, the district
    court orally granted the motion to dismiss, ostensibly
    holding that the claims were not “adequately pleaded to
    withstand this Iqbal/Twombly Motion to Dismiss.”
    However, the court’s stated rationale was focused entirely
    on the due process claims that were at issue in the suit against
    DPHHS, repeatedly mentioning “liberty interest,”
    3
    The district court left counsel “discretion” in how to design the
    new complaints, but suggested they might be separated into the claims
    of deceased prisoners, seriously mentally ill prisoners, and Guilty But
    Mentally Ill prisoners. Those three categories of prisoners are not
    mutually exclusive.
    DISABILITY RIGHTS MONTANA V. BATISTA                 11
    “transfer,” and a statute governing transfers between the
    hospital and the prison. The court did not give an
    explanation as to how DRM had failed to plead an Eighth
    Amendment claim against the DOC defendants. The
    DPHHS defendants filed a motion requesting that the district
    court revisit its orders on the motions on the basis that the
    court had mistaken the two cases for one another. Before
    DRM could do the same, the district court issued an order
    denying the motion and again stating that it had correctly
    dismissed the case against the DOC defendants. This appeal
    resulted.
    II
    A
    We review dismissals under rule 12(b)(6) de novo.
    Applied Underwriters, Inc. v. Lichtenegger, 
    913 F.3d 884
    ,
    890 (9th Cir. 2019). The standard for surviving a motion to
    dismiss under Federal Rule of Civil Procedure 12(b)(6) after
    the Supreme Court’s decisions in Twombly and Iqbal is that
    the plaintiff must provide “a short and plain statement of the
    claim showing the pleader is entitled to relief” which
    “contain[s] sufficient factual matter, accepted as true, to state
    a claim to relief that is plausible on its face.” Sheppard v.
    David Evans & Assoc., 
    694 F.3d 1045
    , 1048 (9th Cir. 2012)
    (citing Twombly, 
    550 U.S. at 555
    , and Iqbal, 
    556 U.S. at 678
    ). To meet this burden, “the nonconclusory ‘factual
    content’” of DRM’s complaint and “reasonable inferences
    from that content,” must be at least “plausibly suggestive of
    a claim entitling the plaintiff to relief.” Moss v. U.S. Secret
    Serv., 
    572 F.3d 962
    , 969 (9th Cir. 2009) (citing Twombly,
    
    550 U.S. at 557
    ). We must “take all allegations of material
    fact as true and construe them in the light most favorable to
    the nonmoving party.” Steinle v. City and Cty. of S.F., 919
    12       DISABILITY RIGHTS MONTANA V. BATISTA
    F.3d 1154, 1160 (9th Cir. 2019) (quoting Parks Sch. of Bus.,
    Inc. v. Symington, 
    51 F.3d 1480
    , 1484 (9th Cir. 1995)).
    B.
    With respect to the substance of DRM’s complaint
    asserting a 
    42 U.S.C. § 1983
     violation of prisoners’ right to
    be free of cruel and unusual punishment, a large body of
    Supreme Court law governs, most recently the Supreme
    Court’s decision in Brown v. Plata, where the Supreme
    Court explained that “[t]he basic concept underlying the
    Eighth Amendment is nothing less than the dignity of man.”
    Brown v. Plata, 
    563 U.S. 493
    , 510 (2011) (quoting Atkins v.
    Virginia, 
    536 U.S. 304
    , 311 (2002)). Consistent with that
    concept and the clear connections between mental health
    treatment and the dignity and welfare of prisoners, the
    Eighth Amendment’s prohibition against cruel and unusual
    punishment requires that prisons provide mental health care
    that meets “minimum constitutional requirements.” Id. at
    501; see also Doty v. Cty. of Lassen, 
    37 F.3d 540
    , 546 (9th
    Cir. 1994) (holding that “the requirements for mental health
    care are the same as those for physical health care needs”).
    When the level of a prison’s mental health care “fall[s]
    below the evolving standards of decency that mark the
    progress of a maturing society,” the prison fails to uphold the
    constitution’s dignitary principles. Plata, 
    563 U.S. at
    505
    n.3.
    “A prison official’s ‘deliberate indifference’ to a
    substantial risk of serious harm to an inmate violates the
    Eighth Amendment.” Farmer v. Brennan, 
    511 U.S. 825
    , 828
    (1994) (citing Helling v. McKinney, 
    509 U.S. 25
     (1993)); see
    also Parsons v. Ryan, 
    754 F.3d 657
    , 677 (9th Cir. 2014);
    Graves v. Arpaio, 
    623 F.3d 1043
    , 1049 (9th Cir. 2010);
    Wallis v. Baldwin, 
    70 F.3d 1074
    , 1076 (9th Cir. 1995).
    Where a plaintiff alleges systemwide deficiencies, “policies
    DISABILITY RIGHTS MONTANA V. BATISTA                      13
    and practices of statewide and systematic application [that]
    expose all inmates in [the prison’s] custody to a substantial
    risk of serious harm,” we assess the claim through a two-
    pronged inquiry. 4 Parsons, 754 F.3d at 676; see also Plata,
    
    563 U.S. at
    505 n.3 (noting that “[p]laintiffs rely on
    systemwide deficiencies in the provision of medical and
    mental health care that, taken as a whole, subject sick and
    mentally ill prisoners in California to ‘substantial risk of
    harm’”). The first, objective, prong requires that the plaintiff
    show that the conditions of the prison pose “a substantial risk
    of serious harm.” Farmer, 
    511 U.S. at 834
     (1994) (citing
    Helling, 
    509 U.S. at 35
    ). The second, subjective, prong
    requires that the plaintiff show that a prison official was
    deliberately indifferent by being “aware of the facts from
    which the inference could be drawn that a substantial risk of
    serious harm exists,” and “also draw[ing] the inference.”
    Farmer, 
    511 U.S. at 837
    .
    Consistent with this well-established precedent, DRM’s
    complaint states a claim and survives a motion to dismiss
    under Rule 12(b)(6) if it contains sufficient factual
    allegations to make it plausible, taking all the allegations as
    true, that (1) the prison policies and practices DRM describes
    expose inmates with serious mental illness to a substantial
    risk of serious harm and (2) that the DOC defendants are
    deliberately indifferent to that risk.
    4
    These cases are different from those in which a plaintiff alleges
    “that the care provided on any particular occasion to any particular
    inmate (or group of inmates) was insufficient.” Parsons, 754 F.3d at
    677. Moreover, cases like this one for official or supervisory liability
    must meet a different standard than cases for municipal liability. The
    DOC defendants’ numerous citations to the municipal liability standard
    are therefore unhelpful.
    14        DISABILITY RIGHTS MONTANA V. BATISTA
    III
    The district court’s oral ruling on the motion appears to
    have confused this case with the case filed against the
    DPHHS. Despite ostensibly ruling that DRM had failed to
    meet the Twombly/Iqbal pleading standard, the district court
    did not engage with the factual allegations in DRM’s
    complaint, choosing instead to discuss the possible existence
    of a due process liberty interest based on the facts alleged
    against the DPHHS in the other case. Because the district
    court declined to reconsider or further explain its ruling, our
    de novo review of the district court’s order is the first
    application of the Iqbal/Twombly standard to DRM’s
    complaint. We conclude that DRM has stated a claim on
    which relief could be granted. DRM’s complaint plausibly
    alleges that the DOC defendants were deliberately
    indifferent under the established two-prong test, and it
    alleges specific facts to support each element. 5
    A
    DRM’s complaint contains sufficient factual allegations
    to make it plausible that the prison’s policies and practices
    pose a substantial risk of serious harm to prisoners with
    serious mental illness, satisfying the objective element.
    DRM made extensive factual allegations about the effect that
    the prison’s punishment practices have on prisoners with
    serious mental illness. DRM’s complaint alleged that
    prisoners with serious mental illness are denied diagnosis
    and treatment of their conditions, described a distressing
    5
    The DOC defendants’ contention that DRM does not have standing
    to seek injunctive or declaratory relief pursuant to the Prison Litigation
    Reform Act (“PLRA”) is baseless. The PLRA addresses the scope of
    injunctive relief and not the pleading requirements plaintiffs face. See
    
    18 U.S.C. § 3626
    (a)(1)(A).
    DISABILITY RIGHTS MONTANA V. BATISTA               15
    pattern of placing mentally ill prisoners in solitary
    confinement for “weeks and months at a time” without
    significant mental health care, alleged the frequent, improper
    use of this punishment for behavior arising from mental
    illness, marshalled relevant quotations from national prison
    health organizations about the unacceptability of subjecting
    prisoners to extensive solitary confinement, and alleged that
    the defendants did not respond appropriately to threats of
    suicide by mentally ill prisoners, increasing the risk of
    suicide. Far from being “a wholly conclusory statement” of
    its claim, DRM’s complaint provides detailed allegations on
    each of these points, reflecting significant information about
    the function of the prison and its policies with respect to the
    seriously mentally ill. Twombly, 
    550 U.S. at 561
    .
    These allegations, by themselves, were enough to make
    it plausible that prison policies and practices pose a
    substantial risk of serious harm. See Sheppard, 694 F.3d at
    1048–49. But these allegations make up only a portion
    DRM’s complaint. About half of the complaint included
    further factual allegations supporting the existence of
    harmful prison policies and the risk of serious harm that they
    pose. There were allegations that the defendants’ policies
    caused prisoners’ mental health to get substantially worse,
    resulted in prisoners inflicting self-harm, and contributed, on
    at least three occasions, to prisoners committing suicide. To
    require more would overstate what needs to be alleged to
    state a claim at the beginning of a lawsuit before discovery.
    See Starr v. Baca, 
    652 F.3d 1202
    , 1216 (9th Cir. 2011).
    Analyzing the sufficiency of a complaint is “a context
    specific task that requires the reviewing court to draw on its
    judicial experience and common sense.” Iqbal, 
    556 U.S. at 679
    . The complaint’s allegations that these practices and
    policies compromise the health and dignity of prisoners with
    16      DISABILITY RIGHTS MONTANA V. BATISTA
    serious mental illness are thoroughly consistent with
    common sense and legal experience. See, e.g., Plata, 
    563 U.S. at
    503–04 (noting that prisoners “with serious mental
    illness do not receive minimal, adequate care” when they
    spend “months in administrative segregation” with “harsh
    and isolated conditions” and “limited mental health
    services”); Graves v. Arpaio, 
    48 F. Supp. 3d 1318
    , 1335
    (D. Ariz. 2014) (“Holding inmates with serious mental
    illness in prolonged isolated confinement may cause serious
    illness and needless suffering in violation of the Eighth
    Amendment.”); Coleman v. Brown, 
    938 F. Supp. 3d 955
    ,
    979–80 (E.D. Cal. 2013) (holding that “seriously mentally
    ill inmates placed in administrative segregation units
    continued to face a substantial risk of harm”); Coleman v.
    Wilson, 
    912 F. Supp. 1282
    , 1320–22 (E.D. Cal. 1995)
    (holding that a prison violated the Eighth Amendment by
    imposing administrative segregation on mentally ill inmates
    without providing proper care). DRM’s allegations are also
    consistent with the expert evidence quoted in the complaint
    and provided by the amicus brief, which argues that
    “medical and social-science researchers . . . have
    demonstrated that solitary confinement can lead to or
    exacerbate mental illness and psychological deterioration,”
    including increasing the risk of suicide. DRM’s complaint
    plausibly alleges that prison policies and practices pose a
    substantial risk of serious harm to prisoners who are
    seriously mentally ill.
    B
    With respect to the subjective prong of DRM’s Eighth
    Amendment claim, the complaint also includes more than
    sufficient allegations. DRM provides four different kinds of
    support for its claim that the DOC defendants knew that
    prisoners with serious mental illness are being exposed to a
    DISABILITY RIGHTS MONTANA V. BATISTA               17
    substantial risk of serious harm and were indifferent to that
    risk. See Farmer, 
    511 U.S. at 842
     (holding that “it is enough
    that the official acted or failed to act despite his knowledge
    of substantial risk of serious harm”). DRM’s complaint
    alleged (1) that Montana’s prison has been sued twice
    complaining about factually similar conditions at the prison,
    (2) that the prison sought certification from a national prison
    health care body whose mental health care standards would
    put them on notice of these problems, (3) that the DOC
    defendants receive regular grievances and appeals from
    prisoners complaining about the prison’s treatment of their
    mental illness, and (4) that DRM itself has “repeatedly
    informed Prison officials of the serious deficiencies in the
    Prison’s treatment of prisoners with serious mental illness.”
    Each of these allegations, if taken as true, plausibly supports
    the view that the DOC defendants knew about the risks to
    which prisoners were exposed and that the DOC defendants
    deliberately chose to maintain the harmful policies. See,
    e.g., Lemire v. Cal. Dep’t of Corr. and Rehab., 
    726 F.3d 1062
    , 1078 (9th Cir. 2013) (concluding that plaintiffs stated
    a claim for deliberate indifference where “litigation
    specifically alerted prison officials to the acute problem of
    inmate suicides”); Hunt v. Dental Dep’t, 
    865 F.2d 198
    , 201
    (9th Cir. 1989) (holding that a dispute of fact prevented
    summary judgment on deliberate indifference where a
    grievance form could have put defendant on notice to
    plaintiff’s request for treatment).
    Defendants argue that these allegations are insufficient
    to defeat a motion to dismiss on the subjective prong of the
    Eighth Amendment inquiry. But the information in DRM’s
    complaint speaks to precisely the sort of “circumstances
    [that] suggest that the defendant-official being sued had been
    exposed to information concerning the risk . . . sufficient to
    permit a trier of fact to find that the defendant official had
    18       DISABILITY RIGHTS MONTANA V. BATISTA
    actual knowledge of the risk.” Farmer, 
    511 U.S. at
    842–43.
    Even independent of these allegations, it is plausible that
    DRM’s allegations could succeed because of an inference
    that “the official[s] knew of a substantial risk from the very
    fact that the risk was obvious.” 
    Id. at 842
    .
    IV
    DRM contends that the case should be reassigned to a
    different district court judge on remand. “Absent proof of
    personal bias on the part of the district judge, remand to a
    different judge is proper only under unusual circumstances.”
    United States v. Reyes, 
    313 F.3d 1152
    , 1159 (9th Cir. 2002).
    We have long held that whether these unusual circumstances
    obtain depends on three factors:
    (1) whether the original judge would
    reasonably be expected upon remand to have
    substantial difficulty in putting out of his or
    her mind previously-expressed views or
    findings determined to be erroneous or based
    on evidence that must be rejected,
    (2) whether reassignment is advisable to
    preserve the appearance of justice, and
    (3) whether reassignment would entail waste
    and duplication out of proportion to any gain
    in preserving the appearance of fairness.
    United States v. Arnett, 
    628 F.2d 1162
    , 1165 (9th Cir. 1979)
    (quoting United States v. Robin, 
    553 F.2d 8
    , 10 (2d Cir.
    1977) (en banc)); see also Evon v. Law Offices of Sidney
    Mickell, 
    688 F.3d 1015
    , 1034 (9th Cir. 2012) (applying these
    factors from Arnett). These factors are not evenly weighed,
    however, and we have established that “[t]he first two factors
    are equally important, and a finding of either is sufficient to
    support reassignment on remand.” Krechman v. Cty. of
    DISABILITY RIGHTS MONTANA V. BATISTA                 19
    Riverside, 
    723 F.3d 1104
    , 1112 (9th Cir. 2013) (citing
    United States v. Sears, Roebuck & Co., Inc., 
    785 F.2d 777
    ,
    780 (9th Cir. 1986)); see also Manley v. Rowley, 
    847 F.3d 705
    , 712–13 (9th Cir. 2017).
    In this case, although we do not suggest that the district
    court acted with ill will or with actual bias against plaintiffs,
    we hold that reassignment is required to preserve the
    appearance of justice. When the district court dismissed
    DRM’s claims, its oral reasoning concerned the case against
    the DPHHS defendants, and in our view had nothing to do
    with this case. The district court was then presented with a
    motion by the DPHHS defendants pointing out that the
    district court had erred in confusing the case against the
    DOC defendants with the case against the DPHHS
    defendants. Yet, the district court declined to revisit its
    decision, letting an obviously incorrect decision stand that
    resulted in this appeal with the issues it presents. Because
    the district court did not correct its mistake and issue a
    reasoned decision, the district court’s error has more impact
    on plaintiffs than a mere oversight.
    As we have previously held, “adamancy in erroneous
    rulings may justify remand to [a] different judge.” Reyes,
    
    313 F.3d at
    1159–60 (citing Sears, Roebuck & Co., 
    785 F.2d at 780
    ). This holding reflects the sound reasoning that
    judges who have insisted on erroneous rulings, even when
    their errors are obvious and have been highlighted for the
    court, might not appear to the disfavored parties to be likely
    to decide in accord with the law in the future. When a district
    court errs in this way, especially when the court gives no
    plausible justification for its decision, parties and observers
    may justifiably doubt whether the future disposition of their
    matter in the continuing proceedings will be based on proper
    considerations of law and equity. In such circumstances, we
    20       DISABILITY RIGHTS MONTANA V. BATISTA
    conclude that the appearance of justice requires that judicial
    decisions be responsive to the facts and rational arguments
    before the court. The appearance of justice is undermined
    when a court’s actions are unresponsive to those
    considerations. When a court confuses two different cases
    and chooses to erroneously dismiss a party’s claim rather
    than to revisit its decision, its actions are sufficiently
    unresponsive to those considerations as to merit
    reassignment. Because this case remains at the pleading
    stage, “any duplication of judicial efforts will be minimal,”
    and the benefits of reassigning will far outweigh the costs.
    Manley, 847 F.3d at 713.
    V
    This case is controlled by the Supreme Court’s decisions
    in Brown v. Plata and in Farmer v. Brennan. Under Brown
    v. Plata, an Eighth Amendment claim is made out if
    prisoners with serious mental illnesses face a substantial risk
    of serious harm, and this is met with deliberate indifference
    to their condition. This makes good sense because once
    persons are incarcerated, they can no longer see to their own
    medical needs. In these circumstances, the state, which
    incarcerated them and limited their ability to seek care for
    themselves, stands in a unique relation that requires it to
    provide necessary medical care and protect against serious
    medical risks. Under Farmer, a prisoner meets the first
    prong of the test for cruel and unusual punishment if he or
    she can show that prison policies or practices pose a
    “substantial risk of serious harm.” The second prong is met
    upon showing of deliberate indifference, which, as Farmer
    makes clear, is shown adequately when a prison official is
    aware of the facts from which an inference could be drawn
    about the outstanding risk, and the facts permit us to infer
    that the prison official in fact drew that inference, but then
    DISABILITY RIGHTS MONTANA V. BATISTA                21
    consciously avoided taking appropriate action. Here, the
    facts alleged are adequate to support the claim that has been
    asserted under these principles.
    Iqbal and Twombly require only that a plausible claim be
    alleged, not that it can be proven with certainty. Enough
    facts are plausibly alleged in the complaint so that this matter
    should not have been dismissed without further process. We
    reverse the district court’s judgment and remand to a
    different district court judge for further proceedings
    consistent with this opinion.
    REVERSED AND REMANDED.