Ginger McCall v. Facebook, Inc. , 696 F.3d 811 ( 2012 )


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  •                   FOR PUBLICATION
    UNITED STATES COURT OF APPEALS
    FOR THE NINTH CIRCUIT
    SEAN LANE; MOHANNAED SHEIKHA;            
    SEAN MARTIN; ALI SAMMOUR;
    MOHAMMAED ZIDAN; SARA KARROW;
    COLBY HENSON; DENTON HUNKER;
    FIRAS SHEIKHA; HASSEN SHEIKHA;
    LINDA STEWART; TINA TRAN;
    MATTHEW SMITH; ERICA PARNELL;
    JOHN CONWAY; PHILLIP HUERTA;
    ALICIA HUNKER; MEGAN LYNN
    HANCOCK, a minor, by and through
    her parent Rebecca Holey; AUSTIN
    MUHS; CATHERINE HARRIS; MARIO
    HERRERA; MARYAM HOSSEINY,
    individually and on behalf of
    themselves and all others similarly            No. 10-16380
    situated,                                       D.C. No.
    Plaintiffs-Appellees,       5:08-cv-03845-RS
    v.
    FACEBOOK, INC., a Delaware
    corporation; BLOCKBUSTER, INC., a
    Delaware corporation; FANDANGO,
    INC., a Delaware corporation;
    HOTWIRE, INC., a Delaware
    corporation; STA TRAVEL, INC., a
    Delaware corporation;
    OVERSTOCK.COM, INC., a Delaware
    corporation; ZAPPOS.COM, INC., a
    Delaware corporation; GAMEFLY,
    INC., a Delaware corporation,
    Defendants-Appellees,     
    11531
    11532              MCCALL v. FACEBOOK, INC.
    GINGER MCCALL, Class Member,               
    
    Objector-Appellant.         
    SEAN LANE; MOHANNAED SHEIKHA;              
    SEAN MARTIN, individually, and on
    behalf of themselves and all others
    similarly situated; ALI SAMMOUR;
    MOHAMMAED ZIDAN; SARA KARROW;
    COLBY HENSON; DENTON HUNKER;
    FIRAS SHEIKHA; HASSEN SHEIKHA;
    LINDA STEWART; TINA TRAN;
    MATTHEW SMITH; ERICA PARNELL;
    JOHN CONWAY; PHILLIP HUERTA;
    ALICIA HUNKER; MEGAN LYNN
    HANCOCK, a minor, by and through
    her parent Rebecca Holey; AUSTIN
    No. 10-16398
    MUHS; CATHERINE HARRIS; MARIO
    HERRERA; MARYAM HOSSEINY,
    individually and on behalf of
           D.C. No.
    5:08-cv-03845-RS
    themselves and all others similarly                OPINION
    situated,
    Plaintiffs-Appellees,
    v.
    FACEBOOK, INC., a Delaware
    corporation; BLOCKBUSTER, INC., a
    Delaware corporation; HOTWIRE, INC.,
    a Delaware corporation; FANDANGO,
    INC., a Delaware corporation; STA
    TRAVEL, INC., a Delaware
    corporation; OVERSTOCK.COM, INC., a
    Delaware corporation; ZAPPOS.COM,
    INC., a Delaware corporation;              
    MCCALL v. FACEBOOK, INC.             11533
    GAMEFLY, INC., a Delaware              
    corporation,
    
    Defendants-Appellees,
    MEGAN MAREK; BENJAMIN TROTTER,
    Class Members,
    Objectors-Appellants.   
    Appeal from the United States District Court
    for the Northern District of California
    Richard Seeborg, District Judge, Presiding
    Argued and Submitted
    October 12, 2011—San Francisco, California
    Filed September 20, 2012
    Before: Procter Hug, Jr., Andrew J. Kleinfeld, and
    William A. Fletcher, Circuit Judges.
    Opinion by Judge Hug;
    Dissent by Judge Kleinfeld
    11536            MCCALL v. FACEBOOK, INC.
    COUNSEL
    Michael H. Page, Public Citizen Litigation Group, Washing-
    ton, D.C.; Steven F. Helfand, Helfand Law Offices, San Fran-
    cisco, California, for the objectors-appellants.
    Scott A. Kamber, Kamber Law, LLC, New York, New York,
    for the plaintiffs-appellees.
    Michael G. Rhodes, Cooley LLP, San Francisco, California,
    for the defendants-appellees.
    MCCALL v. FACEBOOK, INC.               11537
    OPINION
    HUG, Circuit Judge:
    The question presented is whether the district court abused
    its discretion in approving the parties’ $9.5 million settlement
    agreement as “fair, reasonable, and adequate,” either because
    a Facebook employee sits on the board of the organization
    distributing cy pres funds or because the settlement amount
    was too low. We hold that it did not.
    I
    Facebook is an online social network where members
    develop personalized web profiles to interact and share infor-
    mation with other members. The type of information mem-
    bers share varies considerably, and it can include news
    headlines, photographs, videos, personal stories, and activity
    updates. Members generally publish information they want to
    share to their personal profile, and the information is thereby
    broadcasted to the members’ online “friends” (i.e., other
    members in their online network).
    In November of 2007, Facebook launched a new program
    called “Beacon.” Facebook described the purpose of the Bea-
    con program as allowing its members to share with friends
    information about what they do elsewhere on the Internet. The
    program operated by updating a member’s personal profile to
    reflect certain actions the member had taken on websites
    belonging to companies that had contracted with Facebook to
    participate in the Beacon program. Thus, for example, if a
    member rented a movie through the participating website
    Blockbuster.com, Blockbuster would transmit information
    about the rental to Facebook, and Facebook in turn would
    broadcast that information to everyone in the member’s online
    network by publishing to his or her personal profile.
    Although Facebook initially designed the Beacon program
    to give members opportunities to prevent the broadcast of any
    11538                 MCCALL v. FACEBOOK, INC.
    private information, it never required members’ affirmative
    consent. As a result, many members complained that Beacon
    was causing publication of otherwise private information
    about their outside web activities to their personal profiles
    without their knowledge or approval. Facebook responded to
    these complaints (and accompanying negative media cover-
    age) first by releasing a privacy control intended to allow its
    members to opt out of the Beacon program fully, and then
    ultimately by discontinuing operation of the program alto-
    gether.
    Unsatisfied with these responses, a group of nineteen plain-
    tiffs filed a putative class action in federal district court
    against Facebook and a number of other entities that operated
    websites participating in the Beacon program. The class-
    action complaint alleged that the defendants had violated vari-
    ous state and federal privacy statutes.1 Each of the plaintiffs’
    claims centered on the general allegation that Beacon partici-
    pants had violated Facebook members’ privacy rights by gath-
    ering and publicly disseminating information about their
    online activities without permission. The plaintiffs sought
    damages and a variety of equitable remedies for the alleged
    privacy violations.
    Facebook denied liability and filed a motion to dismiss the
    plaintiffs’ claims. Before the district court ruled on Face-
    book’s motion, the parties elected to attempt settling their
    case through private mediation. The parties’ initial settlement
    talks reached an impasse over whether Facebook should ter-
    minate the Beacon program permanently, but after two media-
    tion sessions and several months of negotiations, Facebook
    1
    Specifically, the plaintiffs alleged violations of the Electronic Commu-
    nications Privacy Act, 18 U.S.C. § 2510 (1986); the Computer Fraud and
    Abuse Act, 18 U.S.C. § 1030 (1986); the Video Privacy Protection Act,
    18 U.S.C. § 2710 (1988); California’s Consumer Legal Remedies Act,
    Cal. Civ. Code § 1750; and California’s Computer Crime Law, Cal. Pen.
    Code § 502.
    MCCALL v. FACEBOOK, INC.                11539
    and the plaintiffs arrived at a settlement agreement. In Sep-
    tember of 2009, plaintiff Sean Lane submitted the parties’
    finalized settlement agreement to the district court for prelimi-
    nary approval.
    The terms of the settlement agreement provided that Face-
    book would permanently terminate the Beacon program and
    pay a total of $9.5 million in exchange for a release of all the
    plaintiffs’ class claims. Of the $9.5 million pay-out, approxi-
    mately $3 million would be used to pay attorneys’ fees,
    administrative costs, and incentive payments to the class rep-
    resentatives. Facebook would use the remaining $6.5 million
    or so in settlement funds to set up a new charity organization
    called the Digital Trust Foundation (“DTF”). The stated pur-
    pose of DTF would be to “fund and sponsor programs
    designed to educate users, regulators[,] and enterprises
    regarding critical issues relating to protection of identity and
    personal information online through user control, and the pro-
    tection of users from online threats.” The parties’ respective
    counsel arrived at the decision to distribute settlement funds
    through a new grant-making organization, rather than simply
    give the funds to an existing organization, at the suggestion
    of the private mediator overseeing their negotiations. Neither
    Facebook’s nor the plaintiffs’ class counsel was comfortable
    with selecting in advance any particular non-profit or non-
    profits to receive the entirety of the settlement fund, so they
    acceded to the mediator’s suggestion that Facebook set up a
    new entity whose sole purpose was to designate fund recipi-
    ents consistent with DTF’s mission to promote the interests of
    online privacy and security.
    According to DTF’s Articles of Incorporation, DTF would
    be run by a three-member board of directors. The initial three
    directors were Larry Magrid, a member of the federal govern-
    ment’s Online Safety and Technology Working Group and
    several other online safety organizations; Chris Hoofnagle,
    director of the Information Privacy Programs at the Berkeley
    Center for Law and Technology and former director for an
    11540               MCCALL v. FACEBOOK, INC.
    office of the Electronic Privacy Information Center; and most
    relevant here, Timothy Sparapani, Facebook’s Director of
    Public Policy and former counsel for the American Civil Lib-
    erties Union. The Articles of Incorporation further provided
    that all of DTF’s funding decisions had to be supported by at
    least two members of the three-member board of directors but
    that the plan for succession of directors required unanimous
    approval. Finally, the Articles of Incorporation provided that
    DTF would be strictly a grant-making organization and could
    not engage in lobbying or litigation.
    The settlement agreement also provided for the creation of
    a Board of Legal Advisors within DTF, which would consist
    of counsel for both the plaintiff class and Facebook. The pur-
    pose of the Board of Legal Advisors would be to advise and
    monitor DTF to ensure that it acted consistently with its mis-
    sion as articulated in the settlement agreement.
    After a hearing, the district court certified the plaintiff class
    for settlement purposes and preliminarily approved the par-
    ties’ proposed settlement. The settlement class consisted of all
    Facebook members who had visited the website of a Beacon
    participant that transmitted information about the members’
    activity to Facebook during the relevant period. The district
    court ordered Facebook to identify all class members and to
    send the class notification of the settlement. Following that
    order, Facebook identified 3,663,651 class members, to whom
    it provided notice of the settlement in several ways. The prin-
    cipal method was to send an e-mail to the class members.
    Facebook also posted a notice of the settlement in the “Up-
    dates” section of members’ personal Facebook accounts and
    published a separate notice in the national edition of the news-
    paper USA Today. All forms of notice directed class members
    to a website and toll-free number that contained information
    about the settlement.
    Also pursuant to the district court’s order, notice to class
    members informed them of their right to opt out of the lawsuit
    MCCALL v. FACEBOOK, INC.               11541
    and settlement, and to file any written comments or objections
    with the district court before final approval. At the conclusion
    of the notice period, 108 class members had opted out of the
    settlement, and four had filed written objections. The four
    class members who decided to remain in the lawsuit but file
    objections to the settlement were Ginger McCall, Megan
    Marek, Benjamin Trotter, and Patricia Burleson (collectively
    “Objectors”).
    Following a final settlement approval hearing in which the
    district court heard from both the parties and Objectors, the
    district court entered an order certifying the settlement class
    and approving the class settlement. The district court dis-
    missed the plaintiffs’ class action consistent with the settle-
    ment agreement, and it maintained jurisdiction over
    implementation of the settlement. The district court also
    awarded class counsel attorneys’ fees in a separate order. The
    amount of the attorneys’ fees was calculated at $2,322,763
    under the “lodestar” method, meaning that the court multi-
    plied the number of hours class counsel reasonably spent on
    the case by a reasonable hourly rate. That amount was com-
    bined with costs for a total attorneys’ fees award of
    $2,364,973, which represented less than one-third of the full
    $9.5 million settlement amount.
    Objectors now appeal, contending that the district court
    abused its discretion in approving the parties’ settlement. We
    have jurisdiction pursuant to 28 U.S.C. § 1291, and we affirm.
    II
    A district court’s approval of a class-action settlement must
    be accompanied by a finding that the settlement is “fair, rea-
    sonable, and adequate.” Fed. R. Civ. P. 23(e). Appellate
    review of the district court’s fairness determination is “ex-
    tremely limited,” and we will set aside that determination only
    upon a “strong showing that the district court’s decision was
    a clear abuse of discretion.” See Hanlon v. Chrysler Corp.,
    11542              MCCALL v. FACEBOOK, INC.
    
    150 F.3d 1011
    , 1026-27 (9th Cir. 1998) (holding that district
    court should have broad discretion because it “is exposed to
    the litigants, and their strategies, positions and proof”) (inter-
    nal quotations omitted).
    Both the district court and this court must evaluate the fair-
    ness of a settlement as a whole, rather than assessing its indi-
    vidual components. See 
    id. at 1026. As
    our precedents have
    made clear, the question whether a settlement is fundamen-
    tally fair within the meaning of Rule 23(e) is different from
    the question whether the settlement is perfect in the estima-
    tion of the reviewing court. See 
    id. at 1027. Although
    Rule 23
    imposes strict procedural requirements on the approval of a
    class settlement, a district court’s only role in reviewing the
    substance of that settlement is to ensure that it is “fair, ade-
    quate, and free from collusion.” See 
    id. A number of
    factors guide the district court in making that
    determination, including:
    the strength of the plaintiffs’ case; the risk, expense,
    complexity, and likely duration of further litigation;
    the risk of maintaining class action status throughout
    the trial; the amount offered in settlement; the extent
    of discovery completed and the stage of the proceed-
    ings; the experience and views of counsel; the pres-
    ence of a governmental participant; and the reaction
    of the class members to the proposed settlement.
    
    Id. at 1026 (hereinafter
    the “Hanlon factors”). Additionally,
    when (as here) the settlement takes place before formal class
    certification, settlement approval requires a “higher standard
    of fairness.” See 
    id. The reason for
    more exacting review of
    class settlements reached before formal class certification is
    to ensure that class representatives and their counsel do not
    secure a disproportionate benefit “at the expense of the
    unnamed plaintiffs who class counsel had a duty to repre-
    sent.” See 
    id. at 1027; see
    also In re Gen. Motors Corp. Pick-
    MCCALL v. FACEBOOK, INC.                11543
    Up Truck Fuel Tank Prods. Liab. Litig., 
    55 F.3d 768
    , 787 (3d
    Cir. 1995) (explaining that “[w]ith less information about the
    class” at the early stage before formal class certification, the
    court “cannot as effectively monitor for collusion, individual
    settlements, buy-offs (where some individuals use the class
    action device to benefit themselves at the expense of absen-
    tees), and other abuses”). Accordingly, when reviewing a dis-
    trict court’s approval of a class settlement reached before
    formal class certification, we will not affirm if it appears that
    the district court did not evaluate the settlement sufficiently to
    account for the possibility that class representatives and their
    counsel have sacrificed the interests of absent class members
    for their own benefit.
    [1] The settlement in this case provides for a cy pres rem-
    edy. A cy pres remedy, sometimes called “fluid recovery,”
    Mirfasihi v. Fleet Mortg. Corp., 
    356 F.3d 781
    , 784 (7th Cir.
    2004), is a settlement structure wherein class members
    receive an indirect benefit (usually through defendant dona-
    tions to a third party) rather than a direct monetary payment.
    As we recently recognized, the “cy pres doctrine allows a
    court to distribute unclaimed or non-distributable portions of
    a class action settlement fund to the ‘next best’ class of bene-
    ficiaries.” Nachshin v. AOL, LLC, 
    663 F.3d 1034
    , 1036 (9th
    Cir. 2011). For purposes of the cy pres doctrine, a class-action
    settlement fund is “non-distributable” when “the proof of
    individual claims would be burdensome or distribution of
    damages costly.” See 
    id. at 1038 (quoting
    Six Mexican Work-
    ers v. Ariz. Citrus Growers, 
    904 F.2d 1301
    , 1305 (9th Cir.
    1990)). The district court’s review of a class-action settlement
    that calls for a cy pres remedy is not substantively different
    from that of any other class-action settlement except that the
    court should not find the settlement fair, adequate, and rea-
    sonable unless the cy pres remedy “account[s] for the nature
    of the plaintiffs’ lawsuit, the objectives of the underlying stat-
    utes, and the interests of the silent class members . . . .” Nach-
    
    shin, 663 F.3d at 1036
    .
    11544              MCCALL v. FACEBOOK, INC.
    III
    Objectors challenge the district court’s conclusion that the
    settlement in this case was “fair, reasonable, and adequate”
    within the meaning of Rule 23(e). The district court arrived
    at that determination after considering Objectors’ written
    statements and holding a fairness hearing where it provided
    Objectors an opportunity to be heard. The district court
    accompanied its fairness conclusion with findings of fact,
    which included the court’s application of the eight Hanlon
    factors to the parties’ settlement agreement.
    Weighing those factors, the district court found that the set-
    tlement should be approved on the basis of the following: (1)
    reliance on novel legal theories and unclear factual issues
    undermined the strength of the plaintiffs’ case; (2) the com-
    plex nature of the plaintiffs’ claims increased the risk and
    expense of further litigation; (3) the class action could be
    decertified at any time, which “generally weighs in favor of
    approving a settlement”; (4) “[i]n light of [the] litigation risks
    and in the context of settlement claims involving infringment
    of consumers’ privacy rights,” the class’s $9.5 million recov-
    ery was “substantial” and “directed toward a purpose closely
    related to Class Members’ interests in this litigation”; (5) the
    parties had engaged in significant investigation and informal
    discovery and research, which in addition to information
    about Beacon that was already publicly known enabled the
    plaintiff class to “make an informed decision with respect to
    settlement, even though formal discovery” had not yet been
    completed; (6) the settlement was “only achieved after intense
    and protracted arm’s-length negotiations conducted in good
    faith and free from collusion,” and that class counsel had
    “reasonably concluded that the immediate benefits repre-
    sented by the Settlement outweighed the possibility—perhaps
    remote—of obtaining a better result at trial”; (7) no govern-
    ment agencies voiced objections or otherwise announced
    actions arising out of Facebook’s Beacon program; and (8)
    only four class members objected and “slightly more than
    MCCALL v. FACEBOOK, INC.                11545
    100” from a class of over 3.6 million opted out of the settle-
    ment.
    Objectors raise two issues in opposition to the district
    court’s fairness findings. The first relates to the settlement
    agreement’s provision for a cy pres remedy. The second
    relates to the overall amount of the settlement. Objectors also
    raise the ancillary argument that notice to class members con-
    cerning the settlement was inadequate. We address each of
    these issues in turn.
    1
    Objectors’ first and strongest objection to the settlement
    goes to the structure of DTF, the organization that would dis-
    tribute cy pres funds under the settlement agreement. Objec-
    tors contend that the presence of Tim Sparapani, Facebook’s
    Director of Public Policy, on DTF’s board of directors creates
    an unacceptable conflict of interest that will prevent DTF
    from acting in the interests of the class. Citing Six Mexican
    Workers, Objectors claim that the settling parties’ decision to
    disburse settlement funds through an organization with such
    structural conflicts does not provide the “next best distribu-
    tion” of those funds and thus is categorically an improper use
    of the cy pres remedy.
    [2] We disagree. Objectors’ argument misunderstands the
    cy pres doctrine and the principle from our case law that a cy
    pres remedy must provide the “next best distribution” absent
    a direct monetary payment to absent class members. We do
    not require as part of that doctrine that settling parties select
    a cy pres recipient that the court or class members would find
    ideal. On the contrary, such an intrusion into the private par-
    ties’ negotiations would be improper and disruptive to the set-
    tlement process. See 
    Hanlon, 150 F.3d at 1027
    . The statement
    in Six Mexican Workers and elsewhere in our case law that a
    cy pres remedy must be the “next best distribution” of settle-
    ment funds means only that a district court should not approve
    11546                 MCCALL v. FACEBOOK, INC.
    a cy pres distribution unless it bears a substantial nexus to the
    interests of the class members—that, as we stated in Nach-
    shin, the cy pres remedy “must account for the nature of the
    plaintiffs’ lawsuit, the objectives of the underlying statutes,
    and the interests of the silent class members. . . 
    .” 663 F.3d at 1036.2
    [3] The cy pres remedy in this case properly accounts for
    the factors outlined in Nachshin. Objectors concede that direct
    monetary payments to the class of remaining settlement funds
    would be infeasible given that each class member’s direct
    recovery would be de minimus. Objectors also do not dispute
    that DTF’s distribution of settlement funds to entities that pro-
    mote the causes of online privacy and security will benefit
    absent class members and further the purposes of the privacy
    statutes that form the basis for the class-plaintiffs’ lawsuit.
    Unlike the cy pres remedies we disapproved in Nachshin and
    Six Mexican Workers, there is no issue in this case about
    whether the connection between the cy pres recipients and the
    absent class members is too tenuous, either because the cy
    pres entities’ missions are unrelated to the class’s interests or
    because their geographic scope is too limited. See Six Mexi-
    can 
    Workers, 904 F.2d at 1308
    ; 
    Nachshin, 663 F.3d at 1040
    .
    The cy pres remedy the settling parties here have devised
    bears a direct and substantial nexus to the interests of absent
    class members and thus properly provides for the “next best
    distribution” to the class.
    [4] We find no substance in Objectors’ claim that the pres-
    ence of a Facebook employee on DTF’s board of directors
    categorically precludes DTF from serving as the entity that
    will distribute cy pres funds. As the “offspring of compro-
    mise,” 
    Hanlon, 150 F.3d at 1027
    , settlement agreements will
    2
    Our decision in Nachshin was not published at the time of argument
    in this case, but the principles we announced there were well established.
    We discuss Nachshin here because it provides a helpful summary of exist-
    ing case law on the cy pres doctrine.
    MCCALL v. FACEBOOK, INC.                      11547
    necessarily reflect the interests of both parties to the settle-
    ment, including those of the defendant. Defendants often
    insist on certain concessions in exchange for monetary pay-
    ments or other demands plaintiffs make, and defendants can
    certainly be expected to structure a settlement in a way that
    does the least harm to their interests. Here, in exchange for its
    promise to pay the plaintiff class approximately $9.5 million,
    Facebook insisted on preserving its role in the process of
    selecting the organizations that would receive a share of that
    substantial settlement fund by providing that one of its repre-
    sentatives would sit on DTF’s initial board of directors, and
    the plaintiffs readily agreed to this condition. That Facebook
    retained and will use its say in how cy pres funds will be dis-
    tributed so as to ensure that the funds will not be used in a
    way that harms Facebook is the unremarkable result of the
    parties’ give-and-take negotiations,3 and the district court
    properly declined to undermine those negotiations by second-
    guessing the parties’ decision as part of its fairness review
    over the settlement agreement.
    [5] We also reject Objectors’ claim that the settlement
    agreement’s cy pres structure is impermissible because the
    parties elected to create a new grant-making entity, DTF,
    rather than give cy pres funds to an already-existing online
    privacy organization. Again citing Six Mexican Workers,
    Objectors argue that DTF has “no substantial record of ser-
    vice” and is therefore inherently disfavored as a cy pres recip-
    ient. But we have never held that cy pres funds must go to
    extant charities in order to survive fairness review, and a set-
    tlement agreement that provides for the formation of a new
    grant-making organization is not subject to a more stringent
    3
    Objectors argue that Facebook’s desire to protect its interest in the cy
    pres distribution process is tantamount to Facebook preserving its right to
    cause harm to the class. But Objectors’ argument assumes a false dichot-
    omy. It is perfectly consistent to say that DTF can be structured both to
    ensure Facebook’s interests are not harmed and to promote the plaintiffs’
    general interests in the causes of online privacy and security.
    11548                 MCCALL v. FACEBOOK, INC.
    fairness standard. The reason we found it relevant in Six Mex-
    ican Workers that the charity organization designated to
    receive cy pres funds had no “substantial record of service”
    was that there was no way of knowing whether the organiza-
    tion would use the funds to the benefit of class members. See
    Six Mexican 
    Workers, 904 F.2d at 1308
    . Here, there is no
    such worry, because the settlement agreement and DTF’s
    Articles of Incorporation tell us exactly how funds will be
    used—to “fund and sponsor programs designed to educate
    users, regulators[,] and enterprises regarding critical issues
    relating to protection of identity and personal information
    online through user control, and the protection of users from
    online threats.”4 As we have explained, that mission statement
    provides the requisite nexus between the cy pres remedy and
    the interests furthered by the plaintiffs’ lawsuit consistent
    with the principles we announced in Nachshin.
    [6] Objectors’ contention that the settling parties were pro-
    hibited from creating DTF to disburse cy pres funds is without
    merit, and the district court did not abuse its discretion in so
    concluding.
    2
    [7] Objectors’ second argument on appeal is that the dis-
    trict court did not sufficiently evaluate the plaintiffs’ claims
    and compare the value of those claims with the class’s $9.5
    million recovery in the settlement agreement. Objectors con-
    tend that the value of the plaintiffs’ claims was in fact greater
    than the $9.5 million the plaintiffs settled for, in large part
    because some unidentified number of the class members may
    4
    Objectors suggest that there is no assurance that DTF would perform
    in accordance with the strictures of its charter document, but that is unsup-
    ported speculation. There is no reason to suppose that both the Board of
    Legal Advisors (consisting of both the settling parties’ counsel) and the
    district court (which retained jurisdiction over implementation of the set-
    tlement) would abdicate their responsibility to ensure that DTF performs
    according to the settlement agreement.
    MCCALL v. FACEBOOK, INC.                11549
    have a claim under the Video Privacy Protection Act
    (“VPPA”). The VPPA prohibits any “video tape service pro-
    vider” from disclosing “personally identifiable information”
    about one of its consumers, and it provides for liquidated
    damages in the amount of $2,500 for violation of its provi-
    sions. 18 U.S.C. §§ 2710(b) and 2710(c)(2). Objectors con-
    tend that the district court was not sufficiently mindful of the
    possibility that the class’s VPPA claims would yield a high
    recovery at trial, and that the court would not have approved
    a settlement of $9.5 million if it had paid the proper attention
    to that possibility.
    [8] As an initial matter, we reject Objectors’ argument
    insofar as it stands for the proposition that the district court
    was required to find a specific monetary value corresponding
    to each of the plaintiff class’s statutory claims and compare
    the value of those claims to the proffered settlement award.
    While a district court must of course assess the plaintiffs’
    claims in determining the strength of their case relative to the
    risks of continued litigation, see 
    Hanlon, 150 F.3d at 1026
    , it
    need not include in its approval order a specific finding of fact
    as to the potential recovery for each of the plaintiffs’ causes
    of action. Not only would such a requirement be onerous, it
    would often be impossible—statutory or liquidated damages
    aside, the amount of damages a given plaintiff (or class of
    plaintiffs) has suffered is a question of fact that must be
    proved at trial. Even as to statutory damages, questions of fact
    pertaining to which class members have claims under the var-
    ious causes of action would affect the amount of recovery at
    trial, thus making any prediction about that recovery specula-
    tive and contingent.
    [9] Relatedly, the district court was not required to include
    among its findings specific commentary on each of the plain-
    tiffs’ five statutory claims. All of the plaintiffs’ claims arise
    under similar privacy statutes, and as Facebook correctly
    points out, the plaintiffs’ likelihood of success with regard to
    each of those claims depends on the same basic legal theories
    11550              MCCALL v. FACEBOOK, INC.
    and factual issues. The district court acted properly in evaluat-
    ing the strength of the plaintiffs’ case in its entirety rather
    than on a claim-by-claim basis. See 
    Hanlon, 150 F.3d at 1026
    .
    Moreover, the record contradicts Objectors’ general argu-
    ment that the district court did not meaningfully account for
    the potential value of the plaintiffs’ claims, including any
    claims under the VPPA. Both before and after the final settle-
    ment approval hearing, the district court specifically
    addressed the possibility that the presence of VPPA claims
    among some class members might affect the class settlement.
    In its order preliminarily approving the settlement, the district
    court notified the parties that “final approval will require a
    sufficient showing that terms of the settlement are reasonable,
    specifically in light of the claims under the VPPA, and the
    apparent availability of statutory penalties thereunder”
    (emphasis added). Following the district court’s instructions,
    the parties did address the VPPA issue in their briefing and
    arguments at the final approval hearing. The district court also
    heard from Objectors at that hearing, who again argued that
    the settlement was too low in light of the possibility of recov-
    ery under the VPPA.
    The district court rejected that argument. It first observed
    that Objectors had not “brought to the Court’s attention any
    cases in which plaintiffs have been awarded multiple liqui-
    dated damages,” which if available would likely increase the
    class’s potential recovery under the VPPA substantially (even
    if only a small number of class members had VPPA claims).
    The district court further noted that bringing the VPPA claims
    to trial would involve significant risk for the class given that
    the plaintiffs’ claims relied on “novel legal theories” and
    “vigorously disputed” factual issues concerning the Beacon
    program. And although the district court did not mention it in
    its approval order, the parties had presented evidence to the
    court that Blockbuster, one of the only defendants that might
    qualify as a “video tape service provider” and therefore be
    subject to liability under the VPPA, was on the verge of bank-
    MCCALL v. FACEBOOK, INC.                       11551
    ruptcy, likely making any substantial damages against it anni-
    hilative. Based on its consideration of these factors, the
    district court concluded that the “$9.5 million offered in set-
    tlement is substantial.”
    [10] That conclusion was not an abuse of the district
    court’s broad discretion. A $9.5 million class recovery would
    be substantial under most circumstances, and we see nothing
    about this particular settlement that undermines the district
    court’s conclusion that it was substantial in this case. Objec-
    tors are no doubt correct that the VPPA claims of some class
    members might prove valuable if successful at trial, but that
    does not cast doubt on the district court’s conclusion as to the
    fairness and adequacy of the overall settlement amount to the
    class as a whole. It is an inherent feature of the class-action
    device that individual class members will often claim differ-
    ing amounts of damages—that is why due process requires
    that individual members of a class certified under Rule
    23(b)(3) be given an opportunity to opt out of the settlement
    class to pursue their claims separately, as were the class mem-
    bers in this case. See 
    Hanlon, 150 F.3d at 1024
    . But a class-
    action settlement necessarily reflects the parties’ pre-trial
    assessment as to the potential recovery of the entire class,
    with all of its class members’ varying claims. So even if some
    of the class members in this case would have successful
    claims for $2,500 in statutory damages under the VPPA, those
    individuals represent, to use the candid phrasing of Objectors,
    “only a fraction of the 3.6 million-person class.” Their pres-
    ence does not in itself render the settlement unfair or the $9.5
    million recovery among all class members too low.5
    5
    Although a settlement is not categorically unfair for certain class mem-
    bers simply because they might recover higher damages than other class
    members were they to prosecute their claims individually, significant vari-
    ation in claimed damages among class members is relevant to the Rule
    23(b)(3) “predominance” analysis during class certification. See Amchem
    Prods., Inc. v. Windsor, 
    521 U.S. 591
    , 624-25 (1997). However, Objectors
    do not challenge the district court’s class certification or its decision to
    include individuals with VPPA claims in the settlement class, so we
    express no opinion on that issue here.
    11552              MCCALL v. FACEBOOK, INC.
    Objectors rely significantly on Molski v. Gleich, 
    318 F.3d 937
    , 949 (9th Cir. 2003) overruled on other grounds by Dukes
    v. Wal-Mart Stores, Inc., 
    603 F.3d 571
    (9th Cir. 2010), in
    claiming that the cy pres remedy here “did not adequately
    protect the interests of the class,” but that case does not sup-
    port Objectors’ argument. Molski involved a settlement that
    required the defendant to pay $195,000 in cy pres funds in
    exchange for a release of all the disability-related claims of a
    large 
    class. 318 F.3d at 943-44
    . The district court in Molski
    had certified a mandatory settlement class under Rule
    23(b)(2) without providing class members an opportunity to
    opt out of the settlement. 
    Id. at 947. In
    addition to holding that
    the inability to opt out of the settlement violated class mem-
    bers’ due process rights, we held that “use of the cy pres
    award was inappropriate” under the circumstances because
    the parties had not made any showing that direct distribution
    of settlement funds to the class would be burdensome or
    costly. 
    Id. at 954-55. We
    also found “troubling” that the
    class’s recovery under the settlement was so low relative to
    the high number of potential class members. See 
    id. Unlike the $195,000
    cy pres fund in Molski, the settlement
    in this case provides for a substantial $9.5 million pay-out by
    Facebook for the benefit of the class and thus does not present
    a situation in which class representatives and counsel
    accepted their respective fees as a quid pro quo for quietly
    going away while the class receives virtually nothing. See 
    id. at 953-54. Also
    fundamentally different is that class members
    here received notice and were given the opportunity to opt out
    of the settlement. And, most essentially, there is no dispute
    that it would be “burdensome” and inefficient to pay the $6.5
    million in cy pres funds that remain after costs directly to the
    class because each class member’s recovery under a direct
    disbribution would be de minimus. See 
    id. at 955. These
    fea-
    tures distinguish the present case from Molski and help to
    account for why the latter was one of the “rare” cases where
    we have intruded into the discretion of the district court by
    setting aside its determination that a settlement agreement is
    MCCALL v. FACEBOOK, INC.               11553
    fundamentally fair. See Staton v. Boeing Co., 
    327 F.3d 938
    ,
    960-61 (9th Cir. 2003).
    [11] The record here convincingly establishes that the dis-
    trict court accounted for the potential value of the VPPA
    claims of some class members, and the district court’s review
    of the circumstances surrounding the settlement was suffi-
    ciently comprehensive to ensure that class representatives and
    their counsel did not throw absent class members under the
    proverbial bus to secure a disproportionate benefit for them-
    selves. See 
    Hanlon, 150 F.3d at 1027
    . That review was
    accordingly compliant with this circuit’s requirement that the
    district court apply heightened review to a class-action settle-
    ment reached before formal certification. See 
    id. at 1026. This
    is particularly manifest in that the district court’s detailed
    approval order included the specific factual finding that the
    settlement agreement “was only achieved after intense and
    protracted arm’s-length negotiations conducted in good faith
    and free from collusion.” Objectors have not made any show-
    ing, let alone a “strong” one, that this or any of the district
    court’s other findings was erroneous or amounted to a “clear
    abuse of discretion.” See 
    id. at 1027. Finally,
    the litigants devote several pages of briefing to a
    dispute over whether the settlement agreement’s provision
    mandating the permanent termination of the Beacon program
    provided any meaningful relief to the plaintiff class. Specifi-
    cally, Objectors argue that Facebook’s promise to terminate
    Beacon is “illusory” because the original program was non-
    operational at the time of the settlement agreement and thus
    already “effectively terminated.” In light of our holding
    affirming the district court’s conclusion that the $9.5 settle-
    ment award substantially furthers the interests of the class,
    Objectors’ argument that Facebook’s promise to terminate
    Beacon provides no meaningful relief is of little moment, and
    in any event we find that it is without merit. Even assuming
    Objectors’ premise that Beacon was already effectively termi-
    nated, absent a judicially-enforceable agreement, Facebook
    11554              MCCALL v. FACEBOOK, INC.
    would be free to revive the program whenever it wanted. It is
    thus false to say that Facebook’s promise never to do so was
    illusory.
    [12] We affirm the district court’s holding that the settle-
    ment was fundamentally fair.
    IV
    Objectors argue additionally that the notice provided to
    class members during the opt-out period was insufficient
    because it did not describe the value of the plaintiffs’ statutory
    claims and “did not accurately describe what the class mem-
    bers would receive in exchange for the release” of those
    claims. Objectors argue in particular that the notice should
    have included a description of the VPPA statute, that it should
    have alerted class members that a Facebook employee would
    be on the board of the organization distributing cy pres funds,
    and that its reference to Facebook’s promise to terminate Bea-
    con was misleading because Beacon was already dormant.
    [13] We disagree. Notice provided pursuant to Rule 23(e)
    must “generally describe[ ] the terms of the settlement in suf-
    ficient detail to alert those with adverse viewpoints to investi-
    gate and to come forward and be heard.” Rodriguez v. West
    Publ’g Corp., 
    563 F.3d 948
    , 962 (9th Cir. 2009) (internal
    quotations omitted). That standard does not require detailed
    analysis of the statutes or causes of action forming the basis
    for the plaintiff class’s claims, and it does not require an esti-
    mate of the potential value of those claims. See 
    id. (notice need not
    include “expected value of fully litigating the case”).
    Nor is there any particular requirement that notice in a class-
    action settlement involving a cy pres remedy name the indi-
    viduals sitting on the cy pres recipient’s board of directors,
    even if one of those individuals has some association with the
    defendants in the case. Finally, for the same reasons we reject
    Objectors’ argument that Facebook’s promise to terminate
    MCCALL v. FACEBOOK, INC.              11555
    Beacon was illusory, there was nothing misleading about ref-
    erencing that promise in the class notice.
    [14] We agree with the district court that the notice in this
    case adequately apprised class members of all material ele-
    ments of the settlement agreement and therefore complied
    with the requirements of Rule 23(e).
    V
    Ultimately, we find little in Objectors’ opposition to the
    settlement agreement beyond general dissatisfaction with the
    outcome. That dissatisfaction may very well be legitimate
    insofar as Objectors would have acted differently had they
    assumed the role of class representatives. But while Objectors
    may vigorously disagree with the class representatives’ deci-
    sion not to hold out for more than $9.5 million or insist on a
    particular recipient of cy pres funds, that disagreement does
    not require a reviewing court to undo the settling parties’ pri-
    vate agreement. The district court properly limited its substan-
    tive review of that agreement as necessary to determine that
    it was “fair, adequate, and free from collusion.” See 
    id. AFFIRMED. KLEINFELD, Senior
    Circuit Judge, dissenting:
    I respectfully dissent. This settlement perverts the class
    action into a device for depriving victims of remedies for
    wrongs, while enriching both the wrongdoers and the lawyers
    purporting to represent the class.
    A.     The Facts.
    1.    “Beacon.”
    Millions of people connect themselves to their “friends” on
    Facebook. Some Facebook “friends” are friends in the tradi-
    11556             MCCALL v. FACEBOOK, INC.
    tional sense, people we know and like. Some are more in the
    nature of contacts, or acquaintances, or people we think may
    want to see what we post. For people who regularly use Face-
    book to communicate, “friends” may merely be their address
    book. The lead plaintiff in this case, Sean Lane, had over 700
    Facebook “friends.” Facebook operates like a bulletin board,
    so that “friends” can see whatever a user chooses to post and
    not make private.
    Facebook is “free,” furnished without a subscription price.
    The company makes money by selling advertising. To make
    such sales more lucrative, Facebook started a program called
    “Beacon” in November 2007. Like an actual beacon, the pro-
    gram shone light to make something easier to see: in this case,
    a user’s “friends” could see whatever he had bought from
    companies that paid Facebook to participate in Beacon. Over
    forty companies signed up for Beacon, including Blockbuster,
    a movie retailer, Zappos, a shoe and clothing retailer, and
    Overstock.com, a discounter. If a Facebook user rented a
    movie from Blockbuster, for example, Facebook told all his
    friends what movie he had rented. Facebook told retailers,
    “Facebook Beacon enables your brand or business to gain
    access to viral distribution within Facebook. Stories of a
    user’s engagement with your site . . . . will act as word-of-
    mouth promotion for your business and may be seen by
    friends who are also likely to be interested in your product.”
    Many Facebook users strongly objected to losing the pri-
    vacy of their purchases. After all, people ordinarily post on
    their Facebook page only what they want to post, and they
    had not elected to tell all their “friends” what they had just
    bought. Some people buy things on the internet precisely
    because they want more privacy than they would have at a
    local store. Beacon took away their privacy, and broadcast
    their purchases to people who users wanted to remain in the
    dark.
    Worse, Facebook made it very hard for users to avoid these
    broadcasts. The user had to actively opt out. And opting out
    MCCALL v. FACEBOOK, INC.               11557
    required video game skills. The user would get a pop-up on
    his screen asking whether he wanted to opt out, but the pop-
    up would disappear in about ten seconds. Too slow reading
    the pop-up or clicking the mouse, and all a user’s “friends”
    would know exactly what he had bought. Since the pop-up
    disappeared so quickly, someone looking at another window,
    or answering the phone, or just not paying attention, would
    likely not even be aware of the opt-out option before it disap-
    peared.
    Plaintiff Sean Lane alleges in the complaint that he bought
    a ring from Overstock.com as a surprise for his wife, but
    before he gave it to her, Facebook ruined the surprise by
    spreading the news to his over 700 “friends,” including many
    alumni in his college class. Ginger McCall states that her
    video rentals at Blockbuster were disclosed to all her
    “friends.” Of the vast number of people whose purchases
    were broadcast, no doubt some suffered embarrassment, and
    some suffered damage to employment, business, or personal
    relationships. Some Blockbuster rentals doubtless included
    erotica, some Overstock.com purchases probably included
    gifts meant to look more expensive than they were, and some
    Zappos purchases were probably more extravagant than pur-
    chasers’ spouses were aware. Someone who had told her col-
    lege classmate that she could not attend her wedding because
    she could not afford the plane fare could lose a friend when
    Facebook told her classmate that she’d bought $400 shoes.
    Mr. Lane complains that his wife asked him about his ring
    purchase before he gave it to her, ruining his Christmas gift
    to her. His wife might also have been less impressed by the
    ring than he had hoped, since she and all his other friends
    could click a link and see that he had bought it cheaply —
    good for advertising Overstock.com, bad for advertising Mr.
    Lane’s generosity.
    Many users’ private purchases were exposed, and over
    50,000 complained. Within a few weeks (long before this
    lawsuit was filed), Facebook eliminated the opt-out Beacon
    11558              MCCALL v. FACEBOOK, INC.
    program. Facebook changed it to an opt-in program, so that
    users did not need to maintain video game alertness to avoid
    disclosure to all their friends. In the opt-in version of Beacon,
    purchases made in private stayed private unless the user
    expressly allowed Facebook to publicize them. One of the
    objectors to the settlement, Ginger McCall, says her movie
    rentals were disclosed even after Beacon had supposedly
    changed to an opt-in, and no findings have been made on
    whether the opt-in worked or was tricky to operate.
    2.    The Settlement.
    This lawsuit was filed in August 2008, about eight months
    after the opt-out version of Beacon had ended. The complaint
    challenged only the opt-out program that had lasted for a few
    weeks, not the opt-in version that had been in place since
    then. The parties mediated and settled, all before any class
    was certified. They agreed to end Beacon, both opt-in as it
    then was, and opt-out as it had been originally.
    The settlement agreement approved by the district court
    (mistakenly, in my view) greatly changed the class aspect of
    the case. First, the parties agreed to certify the class for pur-
    poses of settlement. Second, they agreed to expand it far
    beyond what the complaint had sought. The complaint sought
    damages only for users affected during the few weeks when
    they had to opt out, but the settlement expanded the class to
    include everyone affected during the much longer opt-in
    period. Since the members of the class got no money from the
    settlement, the effect of certification and expansion was to bar
    any claims the expanded class might have, not to provide
    more people with recompense. In exchange for nothing, class
    members were barred from suing Facebook, Blockbuster,
    Overstock.com, or any of the other defendants for any claims
    arising from or relating to Beacon, “including, without limita-
    tion, arising from or related to data gathered from Beacon.”
    The majority states that Facebook promised never to revive
    the Beacon program, but this is not quite right. Facebook
    MCCALL v. FACEBOOK, INC.                      11559
    remained free to revive the program, even the cancelled ver-
    sion under which the subscriber had only a few seconds to opt
    out. The only limitation the settlement imposed was that Face-
    book had to call the Beacon program by some other name.
    The agreement said that Facebook would terminate “the Bea-
    con Program,” and defined “Beacon” to mean “the program
    launched by Facebook on November 6, 2007 and all iterations
    thereof bearing the ‘Beacon’ name” (emphasis added). The
    district judge asked about this term, and plaintiffs’ attorney
    expressly conceded that Facebook was free to reinstitute the
    same program under a different name. “[T]he problem was
    when you tried to describe the functionality and you preclude
    Facebook from using that functionality going forward, it
    becomes truly problematic and becomes impossible to reach
    an agreement because you’re limiting their ability to run their
    business. . . . At the end of the day, we could not reach agree-
    ment with defendants regarding limiting their future actions as
    a corporation.” That was an on the record concession that the
    injunction meant as little as it said, and Facebook remained
    free to do what it had done before, under a different name.
    The injunctive relief the class received was no relief at all, not
    even a restriction on future identical conduct.
    Facebook users who had suffered damages from past expo-
    sure of their purchases got no money, not a nickel, from the
    defendants. Even those who had rented videos, and were
    arguably entitled to statutory damages of $2,500 for each disclo-
    sure,1 got nothing. Class counsel, on the other had, got mil-
    lions. Plaintiffs’ lawyers and Facebook agreed that Facebook
    1
    18 U.S.C. § 2710(b)(1), (c)(2)-(2) (“A video tape service provider who
    knowingly discloses, to any person, personally identifiable information
    concerning any consumer of such provider shall be liable . . . . Any person
    aggrieved by any act of a person in violation of this section may bring a
    civil action in a United States district court. The court may award — (A)
    actual damages but not less than liquidated damage in an amount of
    $2500; (B) punitive damages; (C) reasonable attorneys’ fees and other liti-
    gation costs reasonably incurred; and (D) such other preliminary and equi-
    table relief as the court determines to be appropriate.”).
    11560                  MCCALL v. FACEBOOK, INC.
    would not object to attorneys’ fees up to one third of what
    they called the “settlement fund.” One third would be a fee of
    $3,166,667. The fee would come out of the “settlement fund”
    and would not be in addition to it, so Facebook had no eco-
    nomic interest in reducing the amount. The fee actually
    approved by the district court was $2,322,763 plus costs of
    $42,210.58, 25% of the “settlement fund.” That $2.3 million
    payment was for getting their clients nothing and barring all
    the claims of a vastly broadened class.
    Not a cent of the remaining “settlement fund” money
    would go to the Facebook users on whose behalf class counsel
    purportedly settled. The only exceptions were $10,000 to Mr.
    Lane, $5,000 each to two others, and $1,000 each to the other
    19 named plaintiffs, amounting to $39,000 for the few people
    in the class who presumably had personally agreed to have
    class counsel represent them.
    The remaining millions were to go to a new “privacy foun-
    dation” that did not yet exist. The board of the new foundation
    would be three directors to be agreed upon by Facebook and
    class counsel, or if they disagreed one chosen by each and the
    third chosen by those two. Under the agreement, all three
    directors could come from the Facebook advertising and sales
    staff if class counsel and Facebook so chose. The board of
    directors of this “privacy foundation” was to be advised by
    Facebook’s own lawyer and class counsel. The agreement
    provided that the “privacy foundation” was to use its millions
    to “fund projects and initiatives that promote the cause of
    online privacy, safety, and security” however its Facebook-
    friendly board chose.
    B.     Analysis.
    The class action rule2 was designed to facilitate lawsuits
    where individuals’ or small groups’ judgments would not add
    2
    Fed. R. Civ. P. 23.
    MCCALL v. FACEBOOK, INC.                     11561
    up to enough money to justify hiring lawyers, but judgments
    for large numbers of similarly situated victims of misconduct
    would. “The policy at the very core of the class action mecha-
    nism is to overcome the problem that small recoveries do not
    provide the incentive for any individual to bring a solo action
    prosecuting his or her rights. A class action solves this prob-
    lem by aggregating the relatively paltry potential recoveries
    into something worth someone’s (usually an attorney’s) labor.”3
    This procedural device has obvious attendant risks, because
    class counsel’s “clients” are not clients at all in the traditional
    sense; they do not hire the lawyer, they do not agree on a fee
    with him, and they do not control whether he settles their
    case. They are in no position to prevent class counsel from
    pursuing his own interests at their expense.4 The named plain-
    tiffs, those who actually have some chance of directing their
    lawyers, typically get amounts of cash without much relation
    to their individual damages, so their incentives align more
    with class counsel than with their fellow class members.
    Defendant and class counsel, in any class action, have
    incentives to collude in an agreement to bar victims’ claims
    for little or no compensation to the victims, in exchange for
    a big enough attorneys’ fee to induce betrayal of the interests
    of the purported “clients.” The defendant’s agreement not to
    oppose some amount for the fee creates the same incentive as
    a payment to a prizefighter to throw a fight. A real client may
    refuse a settlement that is bad for him but benefits his lawyer,
    but a large class of unknown individuals lacks the knowledge
    or authority to say no. It is hard to imagine a real client saying
    to his lawyer, “I have no objection to the defendant paying
    you a lot of money in exchange for agreement to seek nothing
    for me.” “The absence of individual clients controlling the lit-
    igation for their own benefit creates opportunities for collu-
    3
    Amchem Products, Inc. v. Windsor, 
    521 U.S. 591
    , 617 (1997) (quoting
    Mace v. Van Ru Credit Corp., 
    109 F.3d 338
    , 344 (7th Cir. 1997)).
    4
    See, e.g., Staton v. Boeing Co., 
    327 F.3d 938
    , 959-60 (9th Cir. 2003).
    11562                MCCALL v. FACEBOOK, INC.
    sive arrangements in which defendants can pay the attorneys
    for the plaintiff class enough money to induce them to settle
    the class action for too little benefit to the class (or too much
    benefit to the attorneys, if the claim is weak but the risks to
    the defendants high).”5
    Rule 23 protects against these risks much as the courts have
    traditionally protected against similar risks when attorneys
    represent children, estates of deceased persons, and unknown
    persons, by requiring judicial approval of settlements.
    Approval and review, though, are a weak substitute for real
    clients, because judges know little about the case beyond what
    the lawyers tell them. That works much better when the law-
    yers are on different sides than when they are on the same
    side. Judges also may face an incentive problem, where a
    heavy docket cannot easily withstand the additional weight of
    a huge lawsuit that does not settle. Objectors provide a criti-
    cally valuable service of providing knowledge from a differ-
    ent point of view, but one that is too often not used
    effectively. Our review process is supposed to assure that set-
    tlement of a class action, despite the risk of perverse incen-
    tives, is “fair, reasonable, and adequate”6 and that notice is
    given “in a reasonable manner”7 so that those bound by the
    settlement have an opportunity to be heard.
    In this case, the process has failed. The attorneys for the
    class have obtained a judgment for millions of dollars in fees.
    The defendant, Facebook, has obtained a judgment that bars
    claims by millions of people victimized by its conduct. So
    have the other companies involved in Beacon. The victims, on
    the other hand, have obtained nothing. Under the settlement,
    Facebook even preserved the right to do the same thing to
    them again.
    5
    Zucker v. Occidental Petroleum Corp., 
    192 F.3d 1323
    , 1327 (9th Cir.
    1999).
    6
    Fed. R. Civ. P. 23(e)(2).
    7
    Fed. R. Civ. P. 23(e)(1).
    MCCALL v. FACEBOOK, INC.                       11563
    1.    The Settlement           is   Unfair,      Unreasonable,         and
    Inadequate.
    The factors for evaluating class action settlements8 are mul-
    tifarious and indeterminate, but the cases have become less
    tolerant of settlements not beneficial to class members. We
    used to be extremely deferential when district courts approved
    settlements, as in Hanlon v. Chrysler Corp.,9 the 1998 case on
    which the majority relies. We have in the last few years
    become much less so, as in our recent decisions In re Bluetooth,10
    Nachshin v. AOL, LLC,11 and Dennis v. Kellogg Co.12 We still
    exercise deferential review for abuse of discretion, but do so
    in light of what we rejected in Bluetooth, Nachsin, and Den-
    nis. Review for abuse of discretion has never meant that we
    will affirm whatever a district court does.13
    8
    See, e.g., Hanlon v. Chrysler Corp., 
    150 F.3d 1011
    , 1026 (9th Cir.
    1998) (“Assessing a settlement proposal requires the district court to bal-
    ance a number of factors: the strength of the plaintiffs’ case; the risk,
    expense, complexity, and likely duration of further litigation; the risk of
    maintaining class action status throughout the trial; the amount offered in
    settlement; the extent of discovery completed and the stage of the proceed-
    ings; the experience and views of counsel; the presence of a governmental
    participant; and the reaction of the class members to the proposed settle-
    ment.”) (citation omitted); Officers for Justice v. Civil Serv. Comm’n of
    San Francisco, 
    688 F.2d 615
    , 625 (9th Cir. 1982) (noting that such factors
    are “by no means an exhaustive list of relevant considerations . . . . The
    relative degree of importance to be attached to any particular factor will
    depend upon and be dictated by the nature of the claim(s) advanced, the
    type(s) of relief sought, and the unique facts and circumstances presented
    by each individual case.”).
    9
    Hanlon, 
    150 F.3d 1011
    .
    10
    In re Bluetooth Headset Products Liab. Litig., 
    654 F.3d 935
    , 946 (9th
    Cir. 2011).
    11
    Nachshin v. AOL, LLC, 
    663 F.3d 1034
    , 1040 (9th Cir. 2011).
    12
    Dennis v. Kellogg Co., No. 11-55674, 
    2012 WL 2870128
    (9th Cir.
    July 13, 2012).
    13
    Cf. Six Mexican Workers v. Arizona Citrus Growers, 
    904 F.2d 1301
    ,
    1307-09 (9th Cir. 1990) (finding that a district court’s use of cy pres to
    distribute unclaimed settlement funds was an abuse of discretion because
    it did not “adequately target the plaintiff class and fail[ed] to provide ade-
    quate supervision over distribution”).
    11564                MCCALL v. FACEBOOK, INC.
    An extremely important qualification even in Hanlon was
    a “higher standard of fairness”14 when settlement is reached
    before a class is certified. In this case, not only was settlement
    reached before class certification, but the class certified for
    settlement purposes was far broader than the one sought when
    the case was filed. The Hanlon “higher standard of fairness”
    matters because of “the dangers of collusion between class
    counsel and the defendant.”15 Bluetooth emphasizes the need
    for greater scrutiny of precertification settlement on behalf of
    a class.16 “Collusion may not always be evident on the face of
    a settlement, and courts therefore must be particularly vigilant
    not only for explicit collusion, but also for more subtle signs
    that class counsel have allowed pursuit of their own self-
    interests and that of certain class members to infect the negotia-
    tions.”17
    Collusion is far more likely before certification, and expo-
    nentially higher if the class is expanded as part of the settle-
    ment. Here is why. If a lawsuit is only on behalf of named
    plaintiffs, damages are limited to what they may properly
    receive, so if a case is reasonably defensible, a defendant may
    make a sound financial decision to defend. But if a vast class
    is certified, then even a meritless case may require a defen-
    dant to settle or bet all the money it has or can borrow for
    attorneys’ fees, because even a very small chance of a very
    large verdict is too much to risk. Plaintiffs’ counsel want cer-
    tification, to make the damages enough to be worth the time
    and expense of the litigation. Defense counsel oppose it, to
    keep the risk down to a level where they can afford the risk
    of litigation. Because certification of a class may turn even a
    meritless plaintiff’s case into a bet-the-company defendant’s
    14
    
    Hanlon, 150 F.3d at 1026
    ; see also Molski v. Gleich, 
    318 F.3d 937
    ,
    953 (9th Cir. 2003), overruled on other grounds by Dukes v. Walmart
    Stores, Inc., 
    603 F.3d 571
    (9th Cir. 2010).
    15
    
    Hanlon, 150 F.3d at 1026
    .
    16
    In re Bluetooth, 
    654 F.3d 935
    , 946-47 (9th Cir. 2011).
    17
    
    Id. at 947. MCCALL
    v. FACEBOOK, INC.                      11565
    case, defendants usually vigorously oppose class certification,
    giving courts the benefit of adversarial presentations.
    Once the parties agree to settle, and agree to certify a class,
    defendant’s interests are reversed. Plaintiffs’ counsel still
    have an interest in keeping a large class certified, because the
    larger the class, the higher the attorneys’ fees are likely to be.
    But if the defendant will get a bar against claims, almost
    always a term of any settlement, the more people whose
    claims are barred the better. The risk of having to pay out a
    huge amount of money gets converted, by class certification,
    into a certainty that vast numbers of people will be unable to
    sue the defendant. So when settling before class certification,
    and agreeing upon class certification as part of the settlement,
    both sides have the same incentive, to certify the class and
    make it as vast and all-encompassing as possible. It is a
    bonanza for the defendant if it can bar the claims not only of
    everyone in the class described in the complaint, but also of
    a much larger class on whose behalf more and different
    claims might have been asserted.
    And that is just what happened here. The complaint claims
    wrongdoing against and damages to Facebook users during
    the few weeks of the opt-out period of “Beacon.” The settle-
    ment bars claims of all the users during that period and during
    the much longer opt-in period. When they settled, Facebook
    and class counsel shared the same interest, as broad a class
    certification as possible. Ideally, from both the point of view
    of both sides’ interests (attorneys’ fees for one side, protection
    from claims for the other) the class would include everyone
    in the world, and bar all claims of any kind from the begin-
    ning of time to the present day. They came about as close to
    that as they plausibly could.
    Bluetooth emphasizes that “clear sailing” agreements on
    attorneys’ fees are important warning signs of collusion.18 We
    18
    In re 
    Bluetooth, 654 F.3d at 947
    (“[A] ‘clear sailing’ arrangement pro-
    viding for the payment of attorneys’ fees separate and apart from class
    11566                  MCCALL v. FACEBOOK, INC.
    have a version of a clear sailing agreement here: Facebook’s
    agreement not to oppose an attorneys’ fees claim of up to
    $3,166,667. If, as here, the defendant agrees not to oppose an
    attorneys’ fees claim, and defendants payout will be the same
    no matter how high the fee is, then both sides have an incen-
    tive to make the fee large enough to induce plaintiffs’ counsel
    to sacrifice class interests to plaintiffs’ attorneys’ interests.
    Bluetooth holds that caution is especially necessary when, as
    here, members of the class receive no money, but class coun-
    sel receive a great deal of it.19 As the amount of the fee to
    which no objection will be made grows, especially if the fee
    will not affect the cost to the defendant, it makes economic
    sense (though not ethical sense) for plaintiffs’ counsel to
    throw the fight for the money.
    Strikingly, the settlement here goes even further than cou-
    pon settlements, where class members get only discounts if
    they buy again from the defendant claimed to have wronged
    them before, while their purported lawyers get huge amounts
    of money. Here the Facebook users get nothing at all, not
    even coupons. Every nickel of the remainder of the
    $9,500,000 after class counsel’s cut, administrative costs, and
    incentive payments to the named plaintiffs, goes not to the
    victims, but to an entity partially controlled by Facebook and
    class counsel. The new entity, dressed to look good in old law
    French with its “cy pres” award and “non-profit” status, can
    spend the money to “educate” people about privacy on the
    internet, perhaps via some instructional videos on how to use
    all the privacy features available in Facebook.
    Arguably, no harm would be done if all claims of wrongdo-
    ing to Facebook users from the Beacon program were frivo-
    funds . . . carries the potential of enabling a defendant to pay class counsel
    excessive fees and costs in exchange for counsel accepting an unfair set-
    tlement on behalf of the class.”) (citation and quotation omitted).
    19
    
    Id. at 947. MCCALL
    v. FACEBOOK, INC.                      11567
    lous. If their claims were worthless, then no wrong is done to
    them when those claims are barred and $9.5 million gets
    transferred to some lawyers they never met and a new entity
    not likely to benefit them. But that would denigrate the claims
    too far. There is reason to believe that Facebook needed the
    shield its $9.5 million bought. Facebook got customer com-
    plaints and bad publicity from the opt-out Beacon program.
    The class had colorable claims. Facebook had a good argu-
    ment that it was not itself a “video tape service provider”
    under the federal statute entitling a customer to liquidated
    damages of $2,500 for disclosure of what videotape someone
    had rented from Blockbuster,20 but still had a risk of some sort
    of vicarious, joint, or “civil conspiracy” liability.21 If found
    liable, it was a deep pocket target for the punitive damages for
    which the statute expressly provides.22 And at least one fed-
    eral district court has taken an expansive view of who is a
    “video tape service provider” prohibited from making disclo-
    sures.23 The facts alleged in the complaint stimulate a concern
    about the privacy of people’s purchases on the internet and
    the use of customer information by Facebook.
    Tort law tends to evolve to make actionable conduct widely
    seen as harmful, especially when the conduct is willful, as it
    was here. The plaintiffs’ claims and the risk of that evolution
    of tort law were worth money to avoid, for Facebook. We
    cannot reasonably say that a risk worth $9.5 million to Face-
    book to avoid nevertheless had no value whatsoever to the
    potential claimants whose claims presented that risk. If Face-
    book users had no colorable claims, why would Facebook
    have paid $9.5 million to bar them?
    20
    18 U.S.C. § 2710(a)(4), (c)(2).
    21
    In their complaint, Plaintiffs claimed that Facebook was engaged in a
    civil conspiracy to violate the Video Privacy Protection Act. See Applied
    Equip. Corp. v. Litton Saudi Arabia Ltd., 
    869 P.2d 454
    , 457 (Cal. 1994)
    (giving an overview of the California law of civil conspiracy).
    22
    18 U.S.C. § 2710(c)(2)(B).
    23
    Amazon.com LLC v. Lay, 
    758 F. Supp. 2d 1154
    , 1167 (W.D. Wash.,
    2010).
    11568                 MCCALL v. FACEBOOK, INC.
    2.   The Settlement does not Meet our Standards for Cy
    Pres Awards.
    Even if the $9.5 million number, the attorneys’ fees, and
    the absence of any relief whatsoever to class members all
    were “fair, reasonable and adequate,” the new foundation
    would still not satisfy the standards for cy pres awards. We
    held in Dennis v. Kellogg Co.24 quoting Staton v. Boeing Co.,25
    that cy pres distributions present “a particular danger” that
    “incentives favoring pursuit of self-interest rather than the
    class’s interests in fact influenced the outcome of negotia-
    tions.”26
    Cy pres traditionally was a means by which, say, a bequest
    to a charity no longer existing when a testator died might be
    given instead to a similar charity doing similar work. Thus a
    bequest to the Boys’ Club might go to its replacement, the
    Boys’ and Girls’ Club. The doctrine has never meant simply
    that money for harm to someone would be given to someone
    else preferred by the defendant and plaintiff’s attorney and
    perhaps by the court. We cautioned in Nachshin v. AOL that
    “When selection of cy pres beneficiaries is not tethered to the
    nature of the lawsuit and the interests of the silent class mem-
    bers, the selection process may answer to the whims and self
    interests of the parties, their counsel, or the court.”27
    The rules of judicial ethics have in many forms for over a
    hundred years prohibited judges from endorsing charities,
    because of the risk that lawyers and litigants will feel com-
    pelled to contribute to them.28 Too liberal an approach to cy
    24
    Dennis v. Kellogg Co., No. 11-55674, 
    2012 WL 2870128
    (9th Cir.
    July 13, 2012).
    25
    Staton v. Boeing Co., 
    327 F.3d 938
    (9th Cir. 2003).
    26
    Dennis v. Kellogg Co., 
    2012 WL 2870128
    , at *6.
    27
    Nachshin v. AOL, LLC, 
    663 F.3d 1034
    , 1039 (9th Cir. 2011).
    28
    Canon 25 of the Canons of Judicial Ethics, first adopted by the ABA
    in 1924, states that a judge “should not solicit for charities, nor should he
    MCCALL v. FACEBOOK, INC.                       11569
    pres means that a court may simply order, and not merely
    encourage, someone subject to its jurisdiction to give to a pre-
    ferred charity. A defendant may prefer a cy pres award to a
    damages award, for the public relations benefit. And the
    larger the cy pres award, the easier it is to justify a larger
    attorneys’ fees award. The incentive for collusion may be
    even greater where, as here, there is nothing to stop Facebook
    and class counsel from managing the charity to serve their
    interests and pay salaries and consulting fees to persons they
    choose.
    Nachshin holds that the district court must ensure that a cy
    pres award targets the plaintiff class.29 Here it does not. Six
    Mexican Workers v. Arizona Citrus Growers30 holds that a
    district court must reject awards that provide “no reasonable
    certainty that any member will be benefitted.”31 This one does
    not. We require an established record of performance by the
    charity of acts beneficial to people in the wronged class.32 The
    cy pres award in this case goes to a new entity with no past
    performance at all. For all we know it will fund nothing but
    an “educational program” amounting to an advertising cam-
    paign for Facebook. That would appear to satisfy the articles
    and bylaws, and Facebook, after all, together with class coun-
    sel and their nominees, will run it.
    enter into any business relation which . . . might bring his personal interest
    into conflict with the impartial performance of his official duties.” Henry
    S. Drinker, Legal Ethics 274, 333 (1965). The current ABA Model Rules
    have similar language. Model Code of Judicial Conduct R. 3.7 (2007).
    Something akin to this was an issue in Nachshin, where the judge’s hus-
    band sat on the board of a legal aid foundation that was to receive a dona-
    tion as part of the settlement. 
    Nachshin, 663 F.3d at 1041
    .
    29
    
    Nachshin, 663 F.3d at 1039-40
    .
    30
    Six Mexican Workers v. Arizona Citrus Growers, 
    904 F.2d 1301
    (9th
    Cir. 1990).
    31
    
    Id. at 1308. 32
          
    Id. 11570 MCCALL v.
    FACEBOOK, INC.
    3.    Notice.
    We review adequacy of notice de novo, not deferentially.33
    This is because notice is a matter of due process of law.34 If
    a person owns a claim, it is property, and the owner of the
    claim is constitutionally entitled not to have it taken from him
    except with reasonable notice and an opportunity to be heard.
    Notice in this case was inadequate, most obviously because
    the class was not sufficiently informed that Facebook itself
    might be in control of the money purportedly awarded on
    account of wrongs it committed against class members. The
    articles of incorporation and bylaws of the purportedly chari-
    table foundation were posted online for the class to see only
    a week before the deadline to opt out of the settlement. Those
    documents said that “Tim Sparapani” would be on the three-
    person board, but failed to mention who he was, Facebook’s
    own Director of Public Policy. Nor did the notice say that
    Facebook’s counsel, Michael Rhodes, would sit on the foun-
    dation’s legal advisory board. Class members would have had
    to look carefully at the settlement agreement and figure out
    that Mr. Rhodes, the man designated as a legal advisor on
    page twelve of the settlement agreement, was the same man
    listed as Facebook’s attorney on page five. Class members
    dependant on the notice would have no idea that the money
    supposedly paid for wrongs to them was to be spent by agents
    of the purported wrongdoer.
    Conclusion
    The majority approves ratification of a class action settle-
    ment in which class members get no compensation at all.
    They do not get one cent. They do not get even an injunction
    against Facebook doing exactly the same thing to them again.
    Their purported lawyers get millions of dollars. Facebook gets
    a bar against any claims any of them might make for breach
    33
    Silber v. Mabon, 
    18 F.3d 1449
    , 1453 (9th Cir. 1994).
    34
    Hanlon v. Chrysler Corp., 
    150 F.3d 1011
    , 1024 (9th Cir. 1998).
    MCCALL v. FACEBOOK, INC.               11571
    of their privacy rights. The most we could say for the cy pres
    award is that in exchange for giving up any claims they may
    have, the exposed Facebook users get the satisfaction of con-
    tributing to a charity to be funded by Facebook, partially con-
    trolled by Facebook, and advised by a legal team consisting
    of Facebook’s counsel and their own purported counsel whom
    they did not hire and have never met.
    Facebook deprived its users of their privacy. And now they
    are deprived of a remedy.
    

Document Info

Docket Number: 10-16380, 10-16398

Citation Numbers: 696 F.3d 811

Judges: Andrew, Fletcher, Hug, Kleinfeld, Procter, William

Filed Date: 9/20/2012

Precedential Status: Precedential

Modified Date: 8/5/2023

Authorities (15)

in-re-general-motors-corporation-pick-up-truck-fuel-tank-products-liability , 55 F.3d 768 ( 1995 )

mav-mirfasihi-individually-and-on-behalf-of-all-others-similarly-situated , 356 F.3d 781 ( 2004 )

stuart-hanlon-and-kenneth-edwards-nancy-edwards-kathy-hancock-michael , 150 F.3d 1011 ( 1998 )

In Re Bluetooth Headset Products Liability , 654 F.3d 935 ( 2011 )

Nachshin v. Aol, LLC , 663 F.3d 1034 ( 2011 )

stella-b-mace-fka-stella-b-servera-on-behalf-of-herself-and-all-others , 109 F.3d 338 ( 1997 )

Albert Zucker Sarah Mandelbaum, Weiss & Yourman Stull, ... , 192 F.3d 1323 ( 1999 )

Rodriguez v. West Publishing Corp. , 563 F.3d 948 ( 2009 )

Staton v. Boeing Co. , 327 F.3d 938 ( 2003 )

29-fair-emplpraccas-1473-30-empl-prac-dec-p-33064-the-officers-for , 688 F.2d 615 ( 1982 )

Six (6) Mexican Workers v. Arizona Citrus Growers Bodine ... , 904 F.2d 1301 ( 1990 )

joy-silber-on-behalf-of-herself-and-all-others-similarly-situated-arthur , 18 F.3d 1449 ( 1994 )

jarek-molski-and-walter-degroote-equal-access-association-suing-on-behalf , 318 F.3d 937 ( 2003 )

Amchem Products, Inc. v. Windsor , 117 S. Ct. 2231 ( 1997 )

Amazon. Com LLC v. Lay , 758 F. Supp. 2d 1154 ( 2010 )

View All Authorities »