Dean Alexander v. Fedex Ground Package System , 765 F.3d 981 ( 2014 )


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  •                  FOR PUBLICATION
    UNITED STATES COURT OF APPEALS
    FOR THE NINTH CIRCUIT
    DEAN ALEXANDER; PETER ALLEN;              No. 12-17458
    ALBERT ANAYA; SUZANNE
    ANDRADE; JARRETT HENDERSON;                  D.C. No.
    ELY INES; JORGE ISLA; PAUL                3:05-cv-00038-
    INFANTINO; ERIK JEPPSON;                       EMC
    GUPERTINO MAGANA; BERNARD
    MENDOZA; JESSE PADILLA; JOEY
    RODRIGUEZ; DALE ROSE; ALLAN
    ROSS; AGOSTINO SCALERCIO; DEAN
    WILEY; ANTHONY YBARRA, on
    behalf of themselves and all persons
    similarly situated,
    Plaintiffs-Appellants,
    v.
    FEDEX GROUND PACKAGE SYSTEM,
    INC., DBA FedEx Home Delivery,
    Defendant-Appellee.
    DEAN ALEXANDER; PETER ALLEN;              No. 12-17509
    ALBERT ANAYA; SUZANNE
    ANDRADE; JARRETT HENDERSON;                  D.C. No.
    ELY INES; JORGE ISLA; PAUL                3:05-cv-00038-
    INFANTINO; ERIK JEPPSON;                       EMC
    GUPERTINO MAGANA; BERNARD
    MENDOZA; JESSE PADILLA; JOEY
    2                 ALEXANDER V. FEDEX
    RODRIGUEZ; DALE ROSE; ALLAN                   OPINION
    ROSS; AGOSTINO SCALERCIO; DEAN
    WILEY; ANTHONY YBARRA, on
    behalf of themselves and all persons
    similarly situated,
    Plaintiffs-Appellees,
    v.
    FEDEX GROUND PACKAGE SYSTEM,
    INC., DBA FedEx Home Delivery,
    Defendant-Appellant.
    Appeal from the United States District Court
    for the Northern District of California
    Edward M. Chen, District Judge, Presiding
    Argued and Submitted
    March 6, 2014—Portland, Oregon
    Filed August 27, 2014
    Before: Alfred T. Goodwin, Stephen S. Trott,
    and William A. Fletcher, Circuit Judges.
    Opinion by Judge W. Fletcher;
    Concurrence by Judge Trott
    ALEXANDER V. FEDEX                              3
    SUMMARY*
    California Law
    The panel reversed the Multidistrict Litigation Court’s
    grant of summary judgment entered in favor of FedEx
    Ground Package System, Inc., and its denial of a plaintiff
    class of FedEx drivers’ motion for partial summary judgment
    in a class action alleging that FedEx drivers in California
    were employees rather than independent contractors.
    The panel held that the plaintiff FedEx drivers were
    employees as a matter of law under California’s right-to-
    control test. The panel remanded to the district court with
    instructions to enter summary judgment for plaintiffs on the
    question of employment status.
    Judge Trott, joined by Judge Goodwin, concurred. Judge
    Trott wrote that FedEx’s labeling of the drivers as
    “independent contractors” in its Operating Agreement did not
    conclusively make them so.
    COUNSEL
    Beth A. Ross (argued), Aaron D. Kaufmann, and Elizabeth C.
    Morris, Leonard Cardner, LLP, Oakland, California; and
    Ellen Lake, Oakland, California, for Plaintiffs-
    Appellants/Cross-Appellees.
    *
    This summary constitutes no part of the opinion of the court. It has
    been prepared by court staff for the convenience of the reader.
    4                  ALEXANDER V. FEDEX
    Jonathan Hacker (argued), O’Melveny & Myers LLP,
    Washington, D.C.; Anton Metlitsky, O’Melveny & Myers
    LLP, New York, New York; Chris Hollinger, O’Melveny &
    Myers LLP, San Francisco, California; Carolyn Kubota and
    Robert Swerdlow, O’Melveny & Myers LLP, Los Angeles,
    California, for Defendant-Appellee/Cross-Appellant.
    Richard Pianka, Arlington, Virginia, for Amici Curiae
    American Trucking Associations, Inc., and California
    Trucking Association.
    OPINION
    W. FLETCHER, Circuit Judge:
    As a central part of its business, FedEx Ground Package
    System, Inc. (“FedEx”), contracts with drivers to deliver
    packages to its customers. The drivers must wear FedEx
    uniforms, drive FedEx-approved vehicles, and groom
    themselves according to FedEx’s appearance standards.
    FedEx tells its drivers what packages to deliver, on what
    days, and at what times. Although drivers may operate
    multiple delivery routes and hire third parties to help perform
    their work, they may do so only with FedEx’s consent.
    FedEx contends its drivers are independent contractors
    under California law. Plaintiffs, a class of FedEx drivers in
    California, contend they are employees. We agree with
    plaintiffs.
    ALEXANDER V. FEDEX                      5
    I. Background
    A. Factual Background
    Named plaintiffs represent a class comprising
    approximately 2300 individuals who were full-time delivery
    drivers for FedEx in California between 2000 and 2007.
    Plaintiff class members worked for FedEx’s two operating
    divisions, FedEx Ground and FedEx Home Delivery. FedEx
    Ground deals primarily with business-to-business deliveries,
    while FedEx Home Delivery deals primarily with residential
    deliveries. The differences between the two divisions do not
    matter to this appeal.
    FedEx characterizes its drivers as independent
    contractors. FedEx’s Operating Agreement (“OA”) governs
    its relationship with the drivers. The OA’s “Background
    Statement” provides:
    [T]his Agreement will set forth the mutual
    business objectives of the two parties . . . but
    the manner and means of reaching these
    results are within the discretion of the
    [driver], and no officer or employee of FedEx
    . . . shall have the authority to impose any
    term or condition on [the driver] . . . which is
    contrary to this understanding.
    A provision of the OA titled “Discretion of Contractor to
    Determine Method and Means of Meeting Business
    Objectives,” states:
    [N]o officer, agent or employee of FedEx . . .
    shall have the authority to direct [the driver]
    6                  ALEXANDER V. FEDEX
    as to the manner or means employed . . . . For
    example, no officer, agent or employee of
    FedEx . . . shall have the authority to prescribe
    hours of work, whether or when the [driver] is
    to take breaks, what route the [driver] is to
    follow, or other details of performance.
    FedEx’s relationship with its drivers also is governed by
    various policies and procedures prescribed by FedEx.
    1. Job Requirements
    The OA requires FedEx drivers to pick up and deliver
    packages within their assigned “Primary Service Area[s].”
    Drivers must deliver packages every day that FedEx is open
    for business, and must deliver every package they are
    assigned each day. They must deliver each package within a
    specific window of time negotiated between FedEx and its
    customers. After each delivery, drivers must use an
    electronic scanner to send data about the delivery to FedEx.
    FedEx does not require drivers to follow specific delivery
    routes. However, FedEx tells its managers to design and
    recommend to its drivers routes that will “reduce travel time”
    and “minimize expenses and maximize earnings and service.”
    FedEx does not expressly dictate working hours, but it
    structures drivers’ workloads to ensure that they work
    between 9.5 and 11 hours every working day. If a driver’s
    manager determines that the driver has more work than he or
    she “can reasonably be expected to handle” in a 9.5 to 11-
    hour day, the manager may reassign part of the driver’s
    workload to other drivers. Drivers are compensated
    according to a somewhat complex formula that includes per-
    day and per-stop components. Drivers are expected to arrive
    ALEXANDER V. FEDEX                         7
    at their delivery terminals each morning, and they are not
    supposed to leave the terminal until all of their packages are
    available for pick-up. FedEx instructs managers to make sure
    that drivers properly fill out their paperwork and prepare their
    packages for delivery. Each terminal sets a time by which all
    drivers must return at the end of the day. If drivers want their
    trucks loaded by FedEx’s package-handlers, they must leave
    their trucks at the terminal overnight.
    The OA gives FedEx the authority to “reconfigure” a
    driver’s service area upon five days’ written notice. Drivers
    have the right to propose a plan to avoid reconfiguration,
    “using means satisfactory to FedEx.” FedEx “may, in its sole
    discretion,” reject a plan that does not “provide reasonable
    means to continue” the driver’s service area. Should a
    driver’s service area be reconfigured in such a way that the
    driver gains customers, FedEx may reduce that driver’s pay
    to compensate other drivers who lost customers in the
    reconfiguration.
    FedEx trains its drivers on how best to perform their job
    and to interact with customers. The OA provides that, during
    the first 30 days of the contract term, FedEx “shall . . .
    familiarize [drivers] with various quality service procedures
    developed by FedEx.” The OA requires drivers to conduct
    themselves “with integrity and honesty, in a professional
    manner, and with proper decorum at all times.” They must
    “[f]oster the professional image and good reputation of
    FedEx.”
    A driver’s managers may conduct up to four ride-along
    performance evaluations each year, “to verify that [the driver]
    is meeting the standards of customer service” required by the
    OA. Managers are supposed to observe and record small
    8                  ALEXANDER V. FEDEX
    details about each step of a delivery, including whether a
    driver uses a “dolly or cart” to move packages, demonstrates
    a “sense of urgency,” and “[p]laces [his or her] keys on [the]
    pinky finger of [his or her] non-writing hand” after locking
    the delivery vehicle. After finishing a ride-along evaluation,
    managers are supposed to give immediate feedback to
    drivers about the quality of their work. FedEx contends
    in this litigation that this feedback constitutes mere
    recommendations that drivers are free either to follow or
    disregard.
    Drivers must follow FedEx’s “Safe Driving Standards.”
    These standards prohibit many illegal acts, such as “[d]riving
    while under the influence of alcohol or drugs” and “[u]sing a
    motor vehicle in the commission of a felony.” They also
    forbid some legal conduct, including “[d]riving a motor
    vehicle in a speed exhibition, contest or drag race” and
    “[c]arrying passengers not authorized by FedEx.”
    The OA allows drivers to operate more than one vehicle
    and route, but only “with the consent of FedEx” and only if
    “consistent with the capacity of the [driver’s] terminal.”
    Drivers may also hire third parties to help perform their work.
    Third-party helpers must be “qualified pursuant to applicable
    federal, state and municipal safety standards and
    [FedEx’s] Safe Driving Standards.” They must be “fully
    trained” and must “conform fully” with the OA. Drivers “in
    good standing” under the OA may assign their rights and
    obligations to replacement drivers, but any such replacement
    must be “acceptable to FedEx.”
    Drivers enter into the OA for an initial term of one, two,
    or three years. At the end of the initial term, the OA provides
    for automatic renewal for successive one-year terms if neither
    ALEXANDER V. FEDEX                       9
    party provides notice of their intent not to renew. The OA
    may be terminated (1) by the parties’ mutual agreement;
    (2) for cause, including a breach of any provision of the OA;
    (3) if FedEx stops doing business or reduces operations in all
    or part of the driver’s service area; or (4) upon thirty days’
    written notice by the driver. The OA requires drivers to
    submit claims for wrongful termination to arbitration.
    2. Equipment and Appearance Requirements
    FedEx requires its drivers to provide their own vehicles.
    Vehicles must not only meet “all applicable federal, state and
    municipal laws and regulations,” but also must be specifically
    approved by FedEx. The OA allows FedEx to dictate the
    “identifying colors, logos, numbers, marks and insignia” of
    the vehicles. All vehicles must be painted “FedEx white,” a
    specific shade of Sherwin-Williams paint, or its equivalent.
    They must be marked with the FedEx logo, and “maintained
    in a clean and presentable fashion free of body damage and
    extraneous markings.” FedEx requires vehicles to have
    specific dimensions, and all vehicles must also contain
    shelves with specific dimensions. FedEx requires that a
    “typical package van” have
    two [shelves] per side, full length of the body.
    They should be 24" (-1", +3") deep with a 1"
    to 2" pitch and a front lip not to exceed 2"
    height. Top shelf to bottom of roof or roof
    bow should be 24" minimum. The lower shelf
    lip to the bottom of the top shelf should be
    24" (+/- 3/4"). Aluminum is the preferred
    material, however marine grade plywood is
    acceptable.
    10                 ALEXANDER V. FEDEX
    Managers may refuse to let drivers work if their vehicles do
    not meet these requirements.
    Drivers must provide maintenance at their own expense
    and must “bear all costs and expenses incidental to operation”
    of the vehicle. Drivers authorize FedEx to pay for vehicle
    licensing, taxes, and fees, and to deduct these costs from the
    drivers’ pay. The OA gives FedEx
    such exclusive possession, use, and control of
    the [vehicle as] required by . . . applicable
    regulations, but [FedEx] shall have no right or
    authority . . . to operate the [vehicle] for any
    purpose (except for incidental yard movement
    and positioning) unless the [vehicle] is driven
    either by [the driver] or by an operator
    engaged by [the driver].
    The OA requires that while vehicles are “in the service of
    FedEx,” they must be used “exclusively for the carriage of
    the goods of FedEx . . . and for no other purpose.” Drivers
    may use their vehicles “for other commercial or personal
    purposes when [they are] not in the service of FedEx,” but
    only if all “identifying numbers, marks, logos and insignia”
    are removed or covered up.
    FedEx offers a “Business Support Package,” which
    provides drivers with uniforms, scanners, and other necessary
    equipment. FedEx deducts the cost of the equipment from
    drivers’ pay. Purchase of the package is ostensibly optional,
    but more than 99 percent of drivers purchase it. The scanners
    that drivers must use to send delivery information to FedEx
    are not readily available from any other source.
    ALEXANDER V. FEDEX                       11
    The OA requires drivers to comply with personal-
    appearance standards and wear a FedEx uniform “maintained
    in good condition.” The required uniform includes a uniform
    shirt with the FedEx logo, uniform pants or shorts, dark shoes
    and socks, and, if the driver chooses to wear a jacket or cap,
    a uniform jacket and cap with the FedEx logo. Drivers must
    keep their “personal appearance consistent with reasonable
    standards of good order as . . . promulgated from time to time
    by FedEx.” Drivers must be “clean shaven, hair neat and
    trimmed, free of body odor.” Managers may refuse to let
    drivers work if they are improperly dressed or groomed.
    B. Procedural History
    This appeal involves a class action originally filed in the
    California Superior Court in December 2005 on behalf of a
    class of California FedEx drivers, asserting claims for
    employment expenses and unpaid wages under the California
    Labor Code on the ground that FedEx had improperly
    classified the drivers as independent contractors. Plaintiffs
    also brought claims under the federal Family and Medical
    Leave Act (“FMLA”), which similarly turned on the drivers’
    employment status. FedEx removed to the Northern District
    of California based on diversity.
    Between 2003 and 2009, similar cases were filed against
    FedEx in approximately forty states. The Judicial Panel on
    Multidistrict Litigation consolidated these FedEx cases for
    multidistrict litigation (“MDL”) proceedings in the District
    Court for the Northern District of Indiana (“the MDL Court”).
    Plaintiffs moved for class certification. They represented to
    the MDL Court that their claims would rely only on
    “common proof applicable to members of the class as whole.”
    The MDL Court certified a class for plaintiffs’ claims under
    12                ALEXANDER V. FEDEX
    California law. It declined to certify plaintiffs’ proposed
    national FMLA class.
    Plaintiffs in all the MDL cases moved for partial
    summary judgment, seeking to establish their status as
    employees as a matter of law. In most cases, including this
    one, FedEx cross-moved for summary judgment. The MDL
    Court denied nearly all of the MDL plaintiffs’ motions for
    summary judgment and granted nearly all of FedEx’s
    motions, holding that plaintiffs were independent contractors
    as a matter of law in each state where employment status is
    governed by common-law agency principles.
    The MDL Court remanded this case to the district court
    to resolve the drivers’ claims under the FMLA. Those claims
    were settled, and the district court entered final judgment.
    Plaintiffs timely appealed, challenging the MDL Court’s
    grant of summary judgment to FedEx on the employment
    status issue. FedEx conditionally cross-appealed, arguing
    that if we reverse the MDL Court’s grant of summary
    judgment to FedEx, we should also reverse the MDL Court’s
    class certification decision.
    II. Standard of Review
    We review de novo the district court’s decision whether
    to grant summary judgment, viewing the facts in the light
    most favorable to the non-moving party. Fichman v. Media
    Ctr., 
    512 F.3d 1157
    , 1159 (9th Cir. 2008). “A grant of
    summary judgment is appropriate when ‘there is no genuine
    dispute as to any material fact and the movant is entitled to
    judgment as a matter of law.’” Albino v. Baca, 
    747 F.3d 1162
    , 1168 (9th Cir. 2014) (en banc) (quoting Fed. R. Civ. P.
    56(a)).
    ALEXANDER V. FEDEX                        13
    III. Discussion
    A. Summary Judgment on Employment Status
    The MDL Court granted summary judgment to FedEx,
    holding that plaintiffs are independent contractors as a matter
    of law. To reach that conclusion, the MDL Court purported
    to apply the common law test from S.G. Borello & Sons, Inc.
    v. Department of Industrial Relations, 
    769 P.2d 399
    (Cal.
    1989), but ultimately focused on the entrepreneurial
    opportunities FedEx afforded to plaintiffs. The MDL Court
    explained: “the right to control, though a primary
    consideration, isn’t dispositive; what is dispositive here is the
    drivers’ class-wide ability to own and operate distinct
    businesses, own multiple routes, and profit accordingly.”
    Plaintiffs argue that, at a minimum, summary judgment for
    FedEx was inappropriate. They argue further that the district
    court should have granted their motion for summary
    judgment because they are employees as a matter of law. We
    agree that plaintiffs are employees as a matter of law.
    Accordingly, we reverse the MDL Court and remand to the
    district court with instructions to enter summary judgment for
    plaintiffs on the question of employment status.
    The parties agree that California law controls this dispute.
    The parties further agree that determinations of employment
    status under California law are governed by the multi-factor
    test set forth in Borello. “Even if one or two of the individual
    factors might suggest an [independent contractor]
    relationship, summary judgment is nevertheless proper when
    . . . all the factors weighed and considered as a whole
    establish . . . an [employment] and not an [independent
    contractor relationship.]” Arnold v. Mut. of Omaha Ins. Co.,
    
    135 Cal. Rptr. 3d 213
    , 221 (Ct. App. 2011).
    14                 ALEXANDER V. FEDEX
    We conclude that summary judgment for plaintiffs is
    appropriate in this case. The facts are largely undisputed.
    FedEx and plaintiffs agree that their working relationship is
    controlled by the OA and FedEx’s policies and procedures.
    They dispute only the extent to which those documents give
    FedEx the right to control its drivers. In California, the
    meaning of a contract such as the OA is a question of law,
    unless it is ambiguous and there is “conflicting extrinsic
    evidence” from which a jury could resolve the ambiguity in
    favor of either party. Scheenstra v. Cal. Dairies, Inc.,
    
    153 Cal. Rptr. 3d 21
    , 38–39 (Ct. App. 2013). Here, much of
    the OA is not ambiguous. To the extent it is ambiguous, the
    extrinsic evidence supports a conclusion that FedEx has the
    right to control its drivers. Viewing the evidence in the light
    most favorable to FedEx, we conclude that plaintiffs are
    employees.
    B. Right-to-Control Test
    California’s right-to-control test requires courts to weigh
    a number of factors: “The principal test of an employment
    relationship is whether the person to whom service is
    rendered has the right to control the manner and means of
    accomplishing the result desired.” 
    Borello, 769 P.2d at 404
    (quoting Tieberg v. Unemployment Ins. App. Bd., 
    471 P.2d 975
    , 977 (Cal. 1970) (alteration and internal quotation marks
    omitted)).     California courts also consider “several
    ‘secondary’ indicia of the nature of a service relationship.”
    
    Id. The right
    to terminate at will, without cause, is “[s]trong
    evidence in support of an employment relationship.” 
    Id. (quoting Tieberg,
    471 P.2d at 979 (internal quotation marks
    omitted)). Additional factors include:
    ALEXANDER V. FEDEX                      15
    (a) whether the one performing services is
    engaged in a distinct occupation or business;
    (b) the kind of occupation, with reference to
    whether, in the locality, the work is usually
    done under the direction of the principal or by
    a specialist without supervision; (c) the skill
    required in the particular occupation;
    (d) whether the principal or the worker
    supplies the instrumentalities, tools, and the
    place of work for the person doing the work;
    (e) the length of time for which the services
    are to be performed; (f) the method of
    payment, whether by the time or by the job;
    (g) whether or not the work is a part of the
    regular business of the principal; and
    (h) whether or not the parties believe they are
    creating the relationship of employer-
    employee.
    
    Id. These factors
    “[g]enerally . . . cannot be applied
    mechanically as separate tests; they are intertwined and their
    weight depends often on particular combinations.” 
    Id. at 404
    (quoting Germann v. Workers’ Comp. Appeals Bd., 176 Cal.
    Rptr. 868, 871 (Ct. App. 1981) (internal quotation marks
    omitted)).
    1. “Manner and Means”
    FedEx argues that the OA creates an independent-
    contractor relationship. California law is clear that “[t]he
    label placed by the parties on their relationship is not
    dispositive, and subterfuges are not countenanced.” 
    Id. at 403.
    What matters is what the contract, in actual effect,
    allows or requires. See, e.g., Empire Star Mines Co. v. Cal.
    16                 ALEXANDER V. FEDEX
    Emp’t Comm’n, 
    168 P.2d 686
    , 692 (Cal. 1946) (“If the
    employer has the authority to exercise . . . control, whether or
    not that right is exercised with respect to all details, an
    employer-employee relationship exists.”), overruled on other
    grounds by People v. Sims, 
    651 P.2d 321
    (Cal. 1982). The
    OA and FedEx’s policies and procedures unambiguously
    allow FedEx to exercise a great deal of control over the
    manner in which its drivers do their jobs. Therefore, this
    factor strongly favors plaintiffs.
    First, FedEx can and does control the appearance of its
    drivers and their vehicles. FedEx controls its drivers’
    clothing from their hats down to their shoes and socks. It
    requires drivers to be “clean shaven, hair neat and trimmed,
    [and] free of body odor.” FedEx’s detailed appearance
    requirements clearly constitute control over its drivers. See
    Ruiz v. Affinity Logistics Corp., No. 12-56589, 
    2014 WL 2695534
    , at *7 (9th Cir. June 16, 2014) (finding right to
    control under California law where a delivery company
    controlled “‘every exquisite detail’ of the drivers’
    appearance, including the ‘color of their socks’ and ‘the style
    of their hair’”); cf. Huggins v. FedEx Ground Package Sys.,
    Inc., 
    592 F.3d 853
    , 859 (8th Cir. 2010) (holding, under
    Missouri law, that FedEx’s appearance requirements “show
    the extent of FedEx’s control” over drivers’ work).
    FedEx requires drivers to paint their vehicles a specific
    shade of white, mark them with the distinctive FedEx logo,
    and to keep their vehicles “clean and presentable [and] free of
    body damage and extraneous markings.” These requirements
    go well beyond those imposed by federal regulations. See 49
    C.F.R. § 390.21. FedEx dictates the vehicles’ dimensions,
    including the dimensions of their “package shelves” and the
    materials from which the shelves are made. Managers may
    ALEXANDER V. FEDEX                        17
    prevent drivers from working if they are improperly dressed
    or groomed, or if their vehicles do not meet specifications.
    Second, FedEx can and does control the times its drivers
    can work. Although the OA does not allow FedEx to set
    specific working hours down to the last minute, it is clear
    from the OA that FedEx has a great deal of control over
    drivers’ hours. FedEx structures drivers’ workloads so that
    they have to work 9.5 to 11 hours every working day. FedEx
    argues that, because drivers can hire helpers to do their work
    for them, they are free to complete a full day’s work in less
    than 9.5 hours. But managers may adjust drivers’ workloads
    to ensure that they never have more or less work than can be
    done in 9.5 to 11 hours. Drivers are not supposed to leave
    their terminals in the morning until all of their packages are
    available, and they must return to the terminals no later than
    a specified time. If drivers want their vehicles loaded, they
    must leave them at the terminal overnight. The combined
    effect of these requirements is substantially to define and
    constrain the hours that FedEx’s drivers can work.
    Third, FedEx can and does control aspects of how and
    when drivers deliver their packages. It assigns each driver a
    specific service area, which it “may, in its sole discretion,
    reconfigure.” It tells drivers what packages they must deliver
    and when. It negotiates the delivery window for packages
    directly with its customers. The OA requires drivers to
    comply with “standards of service,” including requirements
    to “[f]oster the professional image and good reputation of
    FedEx” and to “conduct all business activities with . . . proper
    decorum at all times.”
    FedEx notes that there are details of its drivers’ work that
    it does not control. For instance, it does not require drivers to
    18                 ALEXANDER V. FEDEX
    follow specific routes or to deliver packages in a specific
    order. Taking the evidence in the light most favorable to
    FedEx, it does not require drivers to follow managers’
    recommendations after ride-along evaluations. But the right-
    to-control test does not require absolute control. Employee
    status may still be found where “[a] certain amount of . . .
    freedom is inherent in the work.” Air Couriers Int’l v. Emp’t
    Dev. Dep’t, 
    59 Cal. Rptr. 3d 37
    , 44 (Ct. App. 2007); see also
    
    id. at 47
    (upholding trial court’s finding that there was “no
    inconsistency between employee status and the driver’s
    discretion on when to take breaks or vacation”). FedEx’s
    lack of control over some parts of its drivers’ jobs does not
    counteract the extensive control it does exercise.
    FedEx argues that it controls its drivers only with respect
    to the results it seeks, not the manner and means in which
    drivers achieve those results. See Millsap v. Fed. Express
    Corp., 
    277 Cal. Rptr. 807
    , 811 (Ct. App. 1991) (“If control
    may be exercised only as to the result of the work and not the
    means by which it is accomplished, an independent contractor
    relationship is established.”). We agree with FedEx that
    “results,” reasonably understood, refers in this context to
    timely and professional delivery of packages. Some but not
    all of FedEx’s requirements go to the “results” of its drivers’
    work so understood. Most obviously, no reasonable jury
    could find that the “results” sought by FedEx includes
    detailed specifications as to the delivery driver’s fashion
    choices and grooming. See Ruiz, 
    2014 WL 2695534
    , at *7 &
    n.5. And no reasonable jury could find that the “results”
    FedEx seeks include having all of its vehicles containing
    shelves built to exactly the same specifications. Other
    aspects of FedEx’s control—such as limiting drivers to a
    specific service area with specific delivery locations—also
    are not merely control of results under California law.
    ALEXANDER V. FEDEX                       19
    Notably, in Estrada v. FedEx Ground Package System,
    Inc., 
    64 Cal. Rptr. 3d 327
    (Ct. App. 2007), the California
    Court of Appeal affirmed a trial court’s determination,
    following a bench trial, that a class of FedEx drivers, working
    under the same OA as plaintiffs in this case during an
    overlapping time period, were employees based on “FedEx’s
    control over every exquisite detail of the drivers’
    performance.” 
    Id. at 336.
    FedEx attempts to distinguish
    Estrada on two grounds. First, the trial court in Estrada
    specifically excluded multiple-route drivers from the class,
    deciding the question of employment status only with respect
    to single-route drivers, whereas here, while limited to drivers
    who personally drive full time for FedEx, the class includes
    a number of drivers who operate more than one route.
    Second, FedEx contends that “Estrada involved a
    fundamentally different evidentiary record.” However, the
    OA grants FedEx identical rights to control both single-route
    and multiple-route drivers. And while Estrada’s reliance on
    specific factual findings by the trial court means that Estrada
    is not dispositive here, the Estrada court’s reasoning is
    nonetheless apposite.
    FedEx argues that the OA gives drivers “flexibility and
    entrepreneurial opportunities that no ‘employee’ has.”
    However, in Borello, the California Supreme Court reasoned
    that “[a] business entity may not avoid its statutory
    obligations by carving up its production process into minute
    steps, then asserting that it lacks ‘control’ over the exact
    means by which one such step is performed by the
    responsible 
    workers.” 769 P.2d at 408
    . There, S.G. Borello
    & Sons, a commercial produce grower, hired agricultural
    laborers under written “sharefarmer” agreements. The
    agreements recited that the parties deemed themselves
    20                 ALEXANDER V. FEDEX
    “principal and independent contractor rather than employer
    and employee.” 
    Id. at 401.
    The sharefarmers agreed to harvest the crop, assisted by
    members of their families. They could “contract for the
    amount of land they wish[ed] to harvest on a first-come, first-
    served basis.” 
    Id. at 402.
    The sharefarmers were “totally
    responsible for the care of the plants in their assigned plots
    during the harvest period.” 
    Id. (internal quotation
    marks
    omitted). They were required to furnish their own tools and
    their own transportation to and from the field. “The method
    and manner of accomplishing” the harvest was left solely to
    the sharefarmers, though they agreed to “utilize accepted
    agricultural practices in order to provide for the maximum
    harvest.” 
    Id. (internal quotation
    marks omitted).
    The sharefarmers set their own hours. They were free to
    decide when to pick the crop in order to maximize the profit.
    “Profit incentive [was] the only guaranty of performance and
    quality control.” 
    Id. Borello had
    “no right to discharge a
    sharefarmer or his workers during the harvest, and no
    recourse if the harvesters abandon[ed] the field.” 
    Id. Although the
    sharefarmers had significant autonomy over the
    harvest itself, the California Supreme Court reasoned that
    Borello retained “all necessary control over the harvest
    portion of its operations,” and held that the sharefarmers were
    employees as a matter of law. 
    Id. at 408,
    410 (emphasis in
    original).
    California courts have since applied Borello’s “all
    necessary control” test and found employee status in several
    cases involving delivery drivers. For example, in JKH
    Enterprises, Inc. v. Department of Industrial Relations,
    
    48 Cal. Rptr. 3d 563
    , 568 (Ct. App. 2006), drivers, who had
    ALEXANDER V. FEDEX                      21
    acknowledged their independent contractor status in writing
    prior to their engagement with JKH, performed courier work,
    using their own vehicles to pick up items from JKH’s
    customers and delivering the packages to designated
    locations.
    Other than to satisfy the general
    assurances given by JKH to its customers that
    their packages w[ould] reach the appropriate
    local destination within two to four hours
    from pick-up, the . . . drivers [were] not
    governed by particular rules and they d[id] not
    receive direction from JKH about how to
    perform the delivery task or what driving
    routes to take.
    
    Id. at 569.
    The California Court of Appeal found that,
    because “JKH retained all necessary control” over the
    drivers, substantial evidence supported a finding of an
    employee relationship. 
    Id. at 579.
    Similarly, in Air Couriers,
    the Court of Appeal affirmed a trial court’s finding of
    employee status based on its conclusion that an employer
    retained all necessary control over courier drivers. 59 Cal.
    Rptr. 3d at 41–42.
    FedEx argues that JKH Enterprises and Air Couriers are
    distinguishable on the ground that those cases involved
    California’s workers’ compensation laws and thus involved
    a statutory presumption of employee status that does not
    apply here. But California courts have recognized that “the
    burden of proof is on the party attacking the employment
    relationship,” Bemis v. People, 
    240 P.2d 638
    , 644 (Cal. Dist.
    Ct. App. 1952), in a range of cases outside of the workers’
    compensation context. See, e.g., Robinson v. George,
    22                 ALEXANDER V. FEDEX
    
    105 P.2d 914
    , 916 (Cal. 1940); Faigin v. Signature Grp.
    Holdings, Inc., 
    150 Cal. Rptr. 3d 123
    , 133 n.4 (Ct. App.
    2012); Lujan v. Minagar, 
    21 Cal. Rptr. 3d 861
    , 868 (Ct. App.
    2004); see also Narayan v. EGL, Inc., 
    616 F.3d 895
    , 900 (9th
    Cir. 2010) (holding that once drivers had established a prima
    facie case of employment status by coming forward with
    evidence that they provided services for the company, the
    burden shifted to the company to establish by a
    preponderance of the evidence that the drivers were
    independent contractors).
    The Borello court noted that the “‘control-of-work-
    details’ test for determining [employee status] must be
    applied with deference to the purposes of the protective
    
    legislation.” 769 P.2d at 406
    . But the California Supreme
    Court does not read Borello to apply only in the context of
    workers’ compensation claims. In fact, in Borello itself, the
    court stated that its ruling in that case had implications
    beyond workers’ compensation laws. 
    Id. at 400.
    Recently,
    in Ayala v. Antelope Valley Newspapers, Inc., 
    327 P.3d 165
    (Cal. 2014), the California Supreme Court recognized the
    applicability of Borello’s “all necessary control” test in a
    determination of employment status in a suit for wage and
    hour protections. 
    Id. at 171.
    And in Ruiz, we applied
    Borello’s “all necessary control” test where a plaintiff raised
    a number of claims unrelated to workers’ compensation,
    including claims for failure to pay sick leave, vacation,
    holiday, and severance wages. 
    2014 WL 2695534
    , at *1.
    In contrast to the facts in JKH Enterprises and Air
    Couriers, in Arnold an insurance company’s nonexclusive
    insurance agent “used her own judgment in determining
    whom she would solicit for applications for [the company]’s
    products, the time, place, and manner in which she would
    ALEXANDER V. FEDEX                        23
    solicit, and the amount of time she spent soliciting for [the
    company]’s 
    products.” 135 Cal. Rptr. 3d at 220
    The
    California Court of Appeal held on these facts that the agent
    was an independent contractor. 
    Id. at 220–21.
    Similarly, the
    California Court of Appeal held in State Compensation
    Insurance Fund v. Brown, 
    38 Cal. Rptr. 2d 98
    (Ct. App.
    1995), that truck drivers were independent contractors where
    they had “complete control over their working conditions and
    the manner in which a load is transported (including whether
    or not to hire assistants), and [were] entirely free to accept or
    reject an assignment without reprisal.” 
    Id. at 105;
    see also
    
    Millsap, 277 Cal. Rptr. at 811
    (holding that a driver was an
    independent contractor where he used his own car to deliver
    packages, was paid on a “per route” basis, and “[o]ther than
    to say ‘be careful’ or to give him directions to a particular
    location, . . . [the company] did not instruct [the driver] as to
    how to make the deliveries or how to drive his car.”).
    FedEx treats its drivers more like the drivers in JKH
    Enterprises and Air Couriers than like the insurance agent in
    Arnold and the drivers in Brown and Millsap. Indeed, in
    many respects FedEx exercises greater control over its drivers
    than was exercised over the drivers in JKH Enterprises and
    Air Couriers. FedEx requires its drivers to load and unload
    packages at FedEx terminals every working day. “Such
    regular schedules are consistent with employee status and
    reflect employer control.” Air 
    Couriers, 59 Cal. Rptr. 3d at 47
    . FedEx assigns each driver a specified service area and
    tells drivers where in their service area to deliver packages.
    FedEx drivers have no control over which packages they
    deliver. FedEx “obtain[s] the clients in need of the service
    and provid[es] the workers to conduct it,” JKH 
    Enters., 48 Cal. Rptr. 3d at 579
    . “Drivers deliver[] packages to
    [FedEx]’s customers, not to their own customers. [FedEx]
    24                 ALEXANDER V. FEDEX
    set[s] the rates charged to customers, bill[s] the customers,
    and collect[s] payment.” Air 
    Couriers, 59 Cal. Rptr. 3d at 47
    ;
    see also Toyota Motor Sales U.S.A., Inc. v. Superior Ct.,
    
    269 Cal. Rptr. 647
    , 653 (Ct. App. 1990) (finding a driver to
    be an employee where the company “determined what would
    be delivered, when and to whom and what price would be
    charged”). FedEx pays the drivers on a regular schedule. See
    Air 
    Couriers, 59 Cal. Rptr. 3d at 47
    ; JKH Enters., 48 Cal.
    Rptr. 3d at 580.
    According to FedEx, its drivers’ “entrepreneurial
    opportunities”—the ability to take on multiple routes and
    vehicles and to hire third-party helpers—are inconsistent with
    employee status. FedEx relies not on California law for this
    argument, but on the D.C. Circuit’s decision in FedEx Home
    Delivery v. National Labor Relations Board, 
    563 F.3d 492
    (D.C. Cir. 2009). In FedEx Home Delivery, a divided panel
    of the D.C. Circuit reversed an agency decision that FedEx
    drivers were employees. 
    Id. at 495.
    The majority “shift[ed
    the] emphasis away from the unwieldy control inquiry,”
    asking instead “whether the putative independent contractors
    have significant entrepreneurial opportunity for gain or loss.”
    
    Id. at 497
    (alteration in original) (internal quotation marks
    omitted). It held that the evidence “favoring a finding the
    [drivers] are employees [was] clearly outweighed by evidence
    of entrepreneurial opportunity.” 
    Id. at 504.
    The D.C. Circuit’s decision in FedEx Home Delivery,
    even if correct, has no bearing on this case. There is no
    indication that California has replaced its longstanding right-
    to-control test with the new entrepreneurial-opportunities test
    developed by the D.C. Circuit. Instead, California cases
    indicate that entrepreneurial opportunities do not undermine
    a finding of employee status. In Arzate v. Bridge Terminal
    ALEXANDER V. FEDEX                        25
    Transport, Inc., 
    121 Cal. Rptr. 3d 400
    (Cal. App. 2011), the
    California Court of Appeal reversed a trial court’s grant of
    summary judgment to the defendant where, as here, the
    “plaintiffs drove their own trucks and paid the related
    expenses, [and] could have leased more than one truck to
    defendant and hired other drivers.” 
    Id. at 405–06.
    The court
    found that these opportunities did not override other factors
    in California’s multi-factor analysis such that the drivers were
    independent contractors as a matter of law. 
    Id. In Narayan,
    we concluded that, where drivers “retained the right to
    employ others to assist in performing their contractual
    obligations,” but the company had to approve all helpers, this
    was indicative of control of the details of the drivers’
    performance under California 
    law. 616 F.3d at 902
    . And in
    Ruiz, we found that drivers were employees where the
    company “retained ultimate discretion to approve or
    disapprove of those helpers and additional drivers.” 
    2014 WL 2695534
    , at *8. “[A]pproval was largely based upon
    neutral factors, such as background checks required under
    federal regulations,” but the drivers nonetheless “did not have
    an unrestricted right to choose these persons, which is an
    “important right[] [that] would normally inure to a
    self-employed contractor.” 
    Id. (alterations in
    original)
    (quoting 
    Borello, 769 P.2d at 408
    n.9). Further, “any
    additional drivers were subject to the same degree of control
    exerted by Affinity over the drivers generally.” 
    Id. The entrepreneurial
    opportunities available to FedEx’s
    drivers are equivalent to those in Narayan and Ruiz. The OA
    allows drivers to operate more than one vehicle or route only
    if FedEx consents, and only if doing so is “consistent with the
    capacity of the [driver’s] terminal.” Drivers must be “in good
    standing” in order to assign their contractual rights, and any
    replacement driver must be “acceptable to FedEx.” Nothing
    26                  ALEXANDER V. FEDEX
    in the OA limits FedEx’s discretion to withhold consent to
    additional vehicles or routes, or to decide whether a
    replacement driver is “acceptable.” Daniel Sullivan, FedEx’s
    founder and CEO until January 2007, testified in his
    deposition that FedEx may refuse to let a driver take on
    additional routes or sell his route to a third party. He further
    testified that FedEx’s senior managers have the authority to
    reject proposed replacement drivers based on failure to meet
    FedEx standards such as grooming requirements. “The
    existence of the right of control and supervision establishes
    the existence of an agency relationship.” 
    Ayala, 327 P.3d at 173
    (quoting Malloy v. Fong, 
    232 P.2d 241
    , 249 (Cal. 1951)
    (internal quotation marks omitted)). Whether FedEx ever
    exercises its right of refusal is irrelevant; what matters is that
    the right exists. See 
    id. (“It is
    not essential that the right of
    control be exercised or that there be actual supervision of the
    work of the agent.” (quoting 
    Malloy, 232 P.2d at 249
    )
    (internal quotation marks omitted)).
    2. Secondary Factors
    In light of the powerful evidence of FedEx’s right to
    control the manner in which drivers perform their work, none
    of the remaining right-to-control factors sufficiently favors
    FedEx to allow a holding that plaintiffs are independent
    contractors. See 
    Borello, 769 P.2d at 404
    (identifying
    evidence of the right to control as the “principal” factor); JKH
    
    Enters., 48 Cal. Rptr. 3d at 579
    –80 (holding, where JKH’s
    retention of “all necessary control over the operation as a
    whole” was, under Borello, “enough to find an employment
    relationship,” that no “single factor, either alone or in
    combination, mandate[d] a different result”).
    ALEXANDER V. FEDEX                       27
    The first factor, the right to terminate at will, slightly
    favors FedEx. The OA contains an arbitration clause and
    does not give FedEx an unqualified right to terminate. Under
    California law, the right to discharge at will is “[s]trong
    evidence in support of an employment relationship,” 
    Tieberg, 471 P.2d at 979
    , even though termination for cause is
    consistent with both employee and independent contractor
    status, see Ruiz, 
    2014 WL 2695534
    , at *11 (“[T]he parties’
    mutual termination provision is consistent with either an
    employer-employee or independent contractor relationship.”);
    cf. Foley v. Interactive Data Corp., 
    765 P.2d 373
    , 376 (Cal.
    1988) (noting that, while California Labor Code § 2922
    provides a presumption of at-will employment when
    employment is for no specified term, “[t]his presumption may
    be superseded by a contract, express or implied, limiting the
    employer’s right to discharge the employee”).
    FedEx’s right under the OA to terminate its drivers, while
    broad, is somewhat constrained. FedEx may fire a driver for
    any “breach[] or fail[ure] to perform . . . contractual
    obligations,” which would cover, for example, any failure to
    act “with proper decorum at all times,” or to “foster the
    professional image and good reputation of FedEx.” We
    conclude that this factor does not favor FedEx enough to
    allow a finding that its drivers are independent contractors.
    See Toyota Motor 
    Sales, 269 Cal. Rptr. at 653
    (“The real test
    [for ascertaining whether the right to control exists] has been
    said to be whether the employee was subject to the
    employer’s orders and control and was liable to be discharged
    for disobedience or misconduct.” (internal quotation marks
    omitted)).
    The second factor, distinct occupation or business, favors
    plaintiffs. As the California Court of Appeal reasoned in
    28                  ALEXANDER V. FEDEX
    Estrada, “the work performed by the drivers is wholly
    integrated into FedEx’s operation. The drivers look like
    FedEx employees, act like FedEx employees, [and] are paid
    like FedEx 
    employees.” 64 Cal. Rptr. 3d at 334
    . “The
    customers are FedEx’s customers, not the drivers’
    customers.” 
    Id. at 336–37.
    While the drivers have
    opportunities to expand their businesses by taking on
    additional routes and hiring helpers, these opportunities
    themselves are only available subject to FedEx’s business
    needs.
    The third factor, whether the work is performed under the
    principal’s direction, slightly favors plaintiffs. As explained
    above, although drivers retain freedom to determine several
    aspects of their day-to-day work, FedEx also closely
    supervises their work through various methods.
    The fourth factor, the skill required in the occupation, also
    favors plaintiffs. FedEx drivers “need no experience to get
    the job in the first place and [the] only required skill is the
    ability to drive.” 
    Id. at 337;
    see JKH 
    Enters., 48 Cal. Rptr. 3d at 579
    (“[T]he functions performed by the drivers, pick-up
    and delivery of papers or packages and driving in between,
    did not require a high degree of skill.”).
    The fifth factor, the provision of tools and equipment,
    slightly favors FedEx. The drivers provide their own vehicles
    and are not required to get other equipment from FedEx. On
    the other hand, “FedEx is involved in the purchasing process,
    providing funds and recommending vendors.” 
    Estrada, 64 Cal. Rptr. 3d at 334
    . Indeed, the drivers’ scanners are not
    readily available anywhere else. Ultimately, the vast majority
    of drivers get their other equipment from FedEx. See Ruiz,
    
    2014 WL 2695534
    , at *10 (holding that, where “Affinity
    ALEXANDER V. FEDEX                        29
    supplied the drivers with the major tools of the job by
    encouraging or requiring that the drivers obtain the tools from
    them through paid leasing arrangements,” this factor favored
    employee status). Moreover, numerous California cases find
    employee status even though the employee provides his own
    vehicle or tools. See, e.g., 
    Borello, 769 P.2d at 409
    ; 
    Estrada, 64 Cal. Rptr. 3d at 331
    ; Air 
    Couriers, 59 Cal. Rptr. 3d at 47
    ;
    JKH 
    Enters., 48 Cal. Rptr. 3d at 569
    ; Toyota Motor 
    Sales, 269 Cal. Rptr. at 654
    .
    The sixth factor, length of time for performance of
    services, favors plaintiffs. Drivers enter into the OA for a
    term of one to three years. At the end of the initial term, the
    OA provides for automatic renewal for successive one-year
    terms if there is no notice of non-renewal by either party.
    [T]he length and indefinite nature of the
    plaintiff [d]rivers’ tenure with [FedEx] . . .
    point toward an employment relationship. . . .
    This was not a circumstance where a
    contractor was hired to perform a specific task
    for a defined period of time. There was no
    contemplated end to the service relationship at
    the time that the plaintiff [d]rivers began
    working for [FedEx].
    
    Narayan, 616 F.3d at 903
    ; see also Antelope Valley Press v.
    Poizner, 
    75 Cal. Rptr. 3d 887
    , 900 (2008) (“[T]he notion that
    an independent contractor is someone hired to achieve a
    specific result that is attainable within a finite period of time
    . . . is at odds with carriers who are engaged in prolonged
    service to [an employer].”); Air 
    Couriers, 59 Cal. Rptr. 3d at 47
    (holding that, where many drivers had worked for “years,”
    30                  ALEXANDER V. FEDEX
    these “lengthy tenures” were “inconsistent with independent
    contractor status”).
    The seventh factor, method of payment, is neutral. FedEx
    pays its drivers according to a complicated scheme that
    includes fixed and variable components and ties payment to,
    among other things, packages, stops, and the ratio of driving
    time to deliveries. This payment method cannot easily be
    compared to either hourly payment (which favors employee
    status) or per-job payment (which favors independent
    contractor status). However, “[w]here, as here, there is ample
    independent evidence that the employer has the right to
    control the actual details of the [employee’s] work . . . , the
    fact that . . . the employee is paid by the job rather than by the
    hour appears to be of minute consequence.” 
    Tieberg, 471 P.2d at 982
    ; see also Varisco v. Gateway Sci. & Eng’g,
    Inc., 
    83 Cal. Rptr. 3d 393
    , 398 (Ct. App. 2008) (“An hourly
    rate traditionally indicated an employment relationship but
    independent contractors are now commonly paid on that
    basis.” (citation omitted)); 
    Germann, 176 Cal. Rptr. at 874
    (“[P]ayment may be measured by time, by the piece, or by
    successful completion of the service, instead of a fixed salary,
    and still constitute employee wages if other factors indicate
    an employer-employee relationship.” (internal quotation
    marks omitted)).
    The eighth factor, whether the work is part of the
    principal’s regular business, favors plaintiffs. The work that
    the drivers perform, the pickup and delivery of packages, is
    “essential to FedEx’s core business.” Estrada, 
    64 Cal. Rptr. 3d
    at 334; see also 
    Huggins, 592 F.3d at 859
    (noting that
    drivers “performed work that was the essence of FedEx’s
    business, namely, ‘transportation and delivery service’”).
    ALEXANDER V. FEDEX                       31
    The final factor, the parties’ beliefs, slightly favors
    FedEx. The OA expressly identifies the relationship as one
    of an independent contractor, and disclaims any authority on
    FedEx’s part to direct drivers as to the manner or means of
    their work. This disclaimer is belied by provisions of the OA
    and FedEx’s policies and procedures, which in fact allow
    FedEx to control significant aspects of the drivers’ day-to-day
    jobs, and it therefore provides only limited insight into the
    drivers’ state of mind. However, when all justifiable
    inferences are drawn in FedEx’s favor, see Anderson v.
    Liberty Lobby, Inc., 
    477 U.S. 242
    , 255 (1986), the OA’s
    statement of independent contractor status is evidence that the
    drivers believed that they were entering such a relationship.
    Ultimately, though, “neither [FedEx]’s nor the drivers’ own
    perception of their relationship as one of independent
    contracting” is dispositive. See JKH 
    Enters., 48 Cal. Rptr. 3d at 580
    ; Grant v. Woods, 
    139 Cal. Rptr. 533
    , 537 (Ct. App.
    1977) (“[T]he belief of the parties as to the legal effect of
    their relationship is not controlling if as a matter of law a
    different relationship exists.”).
    3. Summary
    Viewing the evidence in the light most favorable to
    FedEx, the OA grants FedEx a broad right to control the
    manner in which its drivers’ perform their work. The most
    important factor of the right-to-control test thus strongly
    favors employee status. The other factors do not strongly
    favor either employee status or independent contractor status.
    Accordingly, we hold that plaintiffs are employees as a matter
    of law under California’s right-to-control test.
    32                  ALEXANDER V. FEDEX
    C. FedEx’s Conditional Cross-Appeal
    FedEx argues that we should decertify the class if—but
    only if—we rely on individualized evidence in reversing the
    MDL Court’s grant of summary judgment to FedEx. Our
    decision does not rely on any individualized evidence.
    FedEx’s argument is therefore unavailing.
    Conclusion
    We hold that plaintiffs are employees as a matter of law
    under California’s right-to-control test. Accordingly, we
    reverse both the MDL Court’s grant of summary judgment to
    FedEx and its denial of plaintiffs’ motion for partial summary
    judgment. We remand to the district court with instructions
    to enter summary judgment for plaintiffs on the question of
    employment status.
    REVERSED and REMANDED.
    TROTT, Circuit Judge, with whom GOODWIN, Circuit
    Judge, joins, concurring:
    The resolution of this case as a matter of granting
    summary judgment to the drivers is far from simple, as the
    length and complexity of Judge Fletcher’s meticulous opinion
    demonstrates. It has not been made easier by FedEx’s brief,
    which, by quoting part of a sentence from an admission —
    but not all of it — creates a rosier picture of the drivers’ state
    of mind than the record supports.
    ALEXANDER V. FEDEX                        33
    FedEx represents in its brief, and I quote, that each of the
    drivers personally “intended to enter an independent
    contractor relationship with [FedEx].” What the brief omits
    are the important words that precede this language and the
    final sentence in the drivers’ response. This is what the
    drivers admitted:
    Named plaintiffs admit that on the day
    they signed their original Operating
    Agreement, in reliance on Defendants’
    statements that they would be an independent
    contractor, they intended to enter into an
    independent contractor relationship with
    Defendants. Named Plaintiffs deny, however,
    that an independent contractor relationship
    ever, in fact, existed between them and
    Defendants.
    Response to Request for Admission No. 1 (emphasis
    supplied). The meaning of this response read as a whole is
    that the drivers believed they were becoming true
    independent contractors, but the reality they encountered was
    different.
    We also find the actual meaning of the drivers’
    “admission” in this case in a companion case, Slayman v.
    FedEx Ground Package System, Inc., Nos. 12-35525 and 12-
    35559. In that case, drivers pursued a personal claim in
    Oregon district court for rescission, claiming fraud. In
    denying summary judgment to both parties on the sole ground
    that the claim was not timely, the district court noted that
    “[d]eposition testimony indicate[d] that soon after becoming
    a driver, each plaintiff believed that the [Operating
    Agreement], despite its express terms, did not give the driver
    34                 ALEXANDER V. FEDEX
    the control he expected as an independent contractor.”
    Slayman v. FedEx Ground Package Sys., Inc.,
    3:05-cv-1127-HZ, 
    2012 WL 1902601
    , at *7 (D. Or. May 25,
    2012). All that glittered turned out not to be gold.
    Once again, we learn the regrettable lesson that the basic
    information we require to resolve a controversy is not always
    found in the parties’ briefs, but in the ungilded record itself.
    A good rule in this business is to verify before you trust.
    Lawyers would be well advised not to elide the truth, the
    whole truth, and nothing but the truth.
    Judge Fletcher’s analysis of the demands of California
    law is correct. Although Estrada went to the Court of Appeal
    after a contested trial — not on a grant of summary judgment
    to the drivers — we would be misguided to ignore what the
    California Court of Appeal said in that case, as well as the
    particulars of the test set out by the California Supreme Court
    in Borello, which does not embrace the “entrepreneurial
    opportunities” test, as a gloss or otherwise.
    Abraham Lincoln reportedly asked, “If you call a dog’s
    tail a leg, how many legs does a dog have?” His answer was,
    “Four. Calling a dog’s tail a leg does not make it a leg.”
    Justice Cardozo made the same point in W.B. Worthen Co. v.
    Kavanaugh, 
    295 U.S. 56
    , 62 (1935), counseling us, when
    called upon to characterize a written enactment, to look to the
    “underlying reality rather than the form or label.” The
    California Supreme Court echoed this wisdom in Borello,
    saying that the “label placed by the parties on their
    relationship is not dispositive, and subterfuges are not
    
    countenanced.” 769 P.2d at 403
    . As noted by Judge Fletcher,
    “[N]either [FedEx’s] nor the drivers’ own perception of their
    ALEXANDER V. FEDEX                       35
    relationship as one of independent contracting” is dispositive.
    JKH Enters., 
    Inc., 48 Cal. Rptr. at 580
    .
    Bottom line?     Labeling the drivers “independent
    contractors” in FedEx’s Operating Agreement does not
    conclusively make them so when viewed in the light of
    (1) the entire agreement, (2) the rest of the relevant “common
    policies and procedures” evidence, and (3) California law.
    As Judge Fletcher points out, the MDL decision to the
    contrary relied on an inappropriate consideration: the
    entrepreneurial opportunities factor.
    Although our decision substantially unravels FedEx’s
    business model, FedEx was not entitled to “write around” the
    principles and mandates of California Labor Law by
    constructing a contract which, after a contested trial, the
    California trial court in Estrada called:
    [A] brilliantly drafted contract creating the
    constraints of an employment arrangement
    with [the drivers] in the guise of an
    independent contractor model — because
    FedEx not only has the right to control, but
    has close to absolute control over [the drivers]
    based upon interpretation and obfuscation.
    
    Estrada, 64 Cal. Rptr. 3d at 334
    (brackets in original)
    (internal quotations marks omitted). The Court of Appeal in
    that case appropriately called the trial court’s observation an
    application of the looks like, walks like, swims like, and
    quacks like a duck test. See 
    id. at 335.
    Accordingly, I concur in Judge Fletcher’s persuasive
    opinion.
    

Document Info

Docket Number: 12-17458

Citation Numbers: 765 F.3d 981

Filed Date: 8/27/2014

Precedential Status: Precedential

Modified Date: 1/12/2023

Authorities (18)

Huggins v. FedEx Ground Package System, Inc. , 592 F.3d 853 ( 2010 )

Fichman v. Media Center , 512 F.3d 1157 ( 2008 )

Malloy v. Fong , 37 Cal. 2d 356 ( 1951 )

Fedex Home Delivery v. National Labor Relations Board , 563 F.3d 492 ( 2009 )

S. G. Borello & Sons, Inc. v. Department of Industrial ... , 48 Cal. 3d 341 ( 1989 )

Narayan v. EGL, INC. , 616 F.3d 895 ( 2010 )

Toyota Motor Sales U.S.A., Inc. v. Superior Court , 269 Cal. Rptr. 647 ( 1990 )

Air Couriers International v. Employment Development ... , 150 Cal. App. 4th 923 ( 2007 )

JKH Enterprises, Inc. v. Department of Industrial Relations , 142 Cal. App. 4th 1046 ( 2006 )

Grant v. Woods , 139 Cal. Rptr. 533 ( 1977 )

Millsap v. Federal Express Corp. , 277 Cal. Rptr. 807 ( 1991 )

State Compensation Insurance Fund v. Brown , 38 Cal. Rptr. 2d 98 ( 1995 )

Lujan v. Minagar , 124 Cal. App. 4th 1040 ( 2004 )

Tieberg v. Unemployment Ins. App. Bd. , 2 Cal. 3d 943 ( 1970 )

W. B. Worthen Co. v. Kavanaugh , 55 S. Ct. 555 ( 1935 )

Antelope Valley Press v. Poizner , 162 Cal. App. 4th 839 ( 2008 )

Estrada v. Fedex Ground Package System, Inc. , 154 Cal. App. 4th 1 ( 2007 )

Anderson v. Liberty Lobby, Inc. , 106 S. Ct. 2505 ( 1986 )

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