Kenneth Tiedemann v. Barbara Von Blanckensee ( 2023 )


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  •                   FOR PUBLICATION
    UNITED STATES COURT OF APPEALS
    FOR THE NINTH CIRCUIT
    KENNETH DANIEL TIEDEMANN,
    No. 21-15073
    Plaintiff-Appellant,
    D.C. No. 4:17-
    v.                                        cv-00597-CKJ
    BARBARA VON BLANCKENSEE;
    GENE BEASLEY; SCOTT YOUNG,                  OPINION
    Defendants-Appellees,
    and
    MARY M. MITCHELL, Regional
    Director; J. T. SHARTLE, Warden;
    RAFAEL ZUNIGA,
    Defendants.
    Appeal from the United States District Court
    for the District of Arizona
    Cindy K. Jorgenson, District Judge, Presiding
    Argued and Submitted April 12, 2023
    San Francisco, California
    Filed July 3, 2023
    2                 TIEDEMANN V. VON BLANCKENSEE
    Before: Sidney R. Thomas and Holly A. Thomas, Circuit
    Judges, and Jed S. Rakoff, * District Judge.
    Opinion by Judge Rakoff
    SUMMARY **
    Prisoner Civil Rights / Familial Association / Bivens
    The panel affirmed in part and reversed in part the
    district court’s dismissal of an action brought by Daniel
    Tiedemann, a federal prisoner, challenging the 300-minute-
    per-month cap on his phone calls applied by the federal
    Bureau of Prisons (“BOP”), and remanded.
    Tiedemann argued that BOP, by applying the policy to
    him without exemption, unconstitutionally infringed on his
    First and Fifth Amendment rights to familial association
    with his three children. Although the district court found
    that Tiedemann stated plausible First and Fifth Amendment
    claims, it dismissed his claims as moot after BOP moved
    Tiedemann between facilities, since his complaint did not
    name the new facility’s warden.
    Although the panel agreed with the district court that
    Tiedemann’s claims for injunctive relief were moot as to his
    two previous wardens who were no longer in a position to
    *
    The Honorable Jed S. Rakoff, United States District Judge for the
    Southern District of New York, sitting by designation.
    **
    This summary constitutes no part of the opinion of the court. It has
    been prepared by court staff for the convenience of the reader.
    TIEDEMANN V. VON BLANCKENSEE                 3
    grant Tiedemann relief at his present facility, one
    defendant—BOP’s regional director for the Western
    Region—still plausibly had authority to redress his claimed
    injury by directing his current warden to offer him more
    phone time. And even if that were not the case, the district
    court clearly erred by offering Tiedemann no opportunity to
    amend his complaint to name his current warden, since
    amendment would have resolved the sole stated ground for
    dismissal. Accordingly, the panel affirmed the district
    court’s dismissal of Tiedeman’s claim for injunctive relief as
    to his two former wardens, reversed the district court’s
    dismissal of Tiedemann’s claim for injunctive relief as to the
    Regional Director defendant, and held that Tiedemann
    should be given leave to amend his complaint to add his
    current warden as a co-defendant.
    The panel next declined to affirm the district court’s
    dismissal on the alternative ground that Tiedemann failed to
    state a claim. The Government did not here dispute that its
    policy limiting incarcerated persons’ phone time at least
    implicates their First and Fifth Amendment interests in free
    association with family and others. The constitutionality of
    BOP’s policy as applied to Tiedemann, therefore, depended
    on whether it was reasonably related to legitimate
    penological objectives. While this standard is deferential to
    BOP, it also requires factual determinations ill-suited to
    resolution on the pleadings. Thus, the panel held that
    Tiedemann plausibly alleged a claim that survived the
    pleading stage.
    The panel affirmed the district court’s dismissal of
    Tiedemann’s claim for money damages under Bivens v. Six
    Unknown Named Agents of Federal Bureau of Narcotics,
    
    403 U.S. 388
     (1971), because, as Tiedemann acknowledged,
    4              TIEDEMANN V. VON BLANCKENSEE
    his Bivens claim was correctly dismissed pursuant to binding
    Ninth Circuit and Supreme Court precedent.
    COUNSEL
    Sarah Dupree (argued) and Rachel Smith (argued), Certified
    Law Students; William Fernholz and Jamie Crook,
    Supervising Attorneys; UC Berkeley School of Law;
    Berkeley, California; for Plaintiff-Appellant.
    Terry M. Crist III, Assistant United States Attorney;
    Christina M. Cabanillas, Deputy Appellate Chief; Gary M.
    Restaino, United States Attorney, District of Arizona;
    United States Attorney’s Office; Tucson, Arizona; Denise A.
    Faulk, Assistant United States Attorney; United States
    Attorney’s Office; Phoenix, Arizona; for Defendants-
    Appellees.
    OPINION
    Rakoff, District Judge:
    Appellant Kenneth Daniel Tiedemann, a federal
    prisoner, challenges the 300-minute-per-month cap on his
    phone calls applied by the federal Bureau of Prisons
    (“BOP”). Tiedemann argues that BOP, by applying the
    policy to him without exemption, unconstitutionally
    infringes on his First and Fifth Amendment rights to familial
    association with his three children.
    TIEDEMANN V. VON BLANCKENSEE                         5
    Although the district court found that Tiedemann stated
    plausible First and Fifth Amendment claims, it dismissed his
    claims as moot after BOP moved Tiedemann between
    facilities, since his complaint did not name the new facility’s
    warden. We hold that this was error. Tiedemann’s complaint
    named as a defendant the regional director, who plausibly
    has authority to redress his claimed injury by directing his
    current warden to offer him more phone time. And even if
    that were not the case, the district court clearly erred by
    offering Tiedemann no opportunity to amend his complaint
    to name his current warden, since amendment would have
    resolved the sole stated ground for dismissal.
    The Government alternatively invites us to affirm the
    district court’s dismissal on the ground that Tiedemann
    failed to state a claim. We decline. The Government does not
    here dispute that its policy limiting incarcerated persons’
    phone time at least implicates their First and Fifth
    Amendment interests in free association with family and
    others. Accordingly, the constitutionality of BOP’s policy as
    applied to Tiedemann depends on whether it is reasonably
    related to legitimate penological objectives. See Turner v.
    Safley, 
    482 U.S. 78
    , 89–91 (1987). While this standard is
    deferential to BOP, it also requires factual determinations ill-
    suited to resolution on the pleadings, and Tiedemann’s
    complaint renders it plausible that BOP’s phone policy fails
    this deferential test. We therefore reverse the district court’s
    dismissal of Tiedemann’s suit for injunctive relief. 1
    1
    We do, however, affirm the district court’s dismissal of Tiedemann’s
    claim for money damages under Bivens v. Six Unknown Named Agents
    of Federal Bureau of Narcotics, 
    403 U.S. 388
     (1971). Tiedemann
    acknowledged both in his reply brief and at oral argument that his Bivens
    6                TIEDEMANN V. VON BLANCKENSEE
    I. BACKGROUND
    In late 2017, Tiedemann sued his then-warden at United
    States Penitentiary, Tucson (“USP Tucson”), his former
    warden at Federal Correctional Institution (“FCI”) Mendota,
    and the BOP regional director for the Western Region,
    alleging that BOP’s application of its 300-minute per month
    cap on phone calls violated Tiedemann’s Fifth Amendment
    rights to substantive due process and equal protection, and
    seeking both injunctive relief and a Bivens damages remedy.
    Tiedemann filed an amended pro se complaint in early 2018,
    in which he explained that he is a father of three children and
    that, prior to his incarceration, he was the sole caretaker for
    his two oldest sons. He alleged that he has remained close
    with his children while behind bars. When initially
    incarcerated at a privately run facility from 2014 through
    2016, Tiedemann spoke with his children on the phone for
    “an average of 30-45 minutes a day” and “sometimes much
    longer,” which enabled him to continue to play a significant
    role in their lives as they grew up.
    When transferred in 2017 to a BOP facility, however,
    Tiedemann became subject to BOP policy that limits all
    prisoners to 300 minutes (5 hours) per month of phone time
    absent “good cause.” U.S. Dep’t of Just., Fed. Bureau of
    Prisons, Program Statement P5264.08: Inmate Telephone
    Regulations § 8(f) (2008) (“Telephone Regulations”). 2
    Tiedemann alleges that this limit of about 10 minutes per day
    “interfered with [his] daily communication with his
    children” and thereby damaged his ability to parent and his
    claim was correctly dismissed pursuant to binding Ninth Circuit and
    Supreme Court precedent, and we agree.
    2
    For the purposes of this summary, we accept Tiedemann’s well-pleaded
    allegations as true.
    TIEDEMANN V. VON BLANCKENSEE                 7
    children’s mental health and academic success. He
    accordingly requested his warden at FCI Mendota to give
    him more phone time; when the request was denied,
    Tiedemann appealed that denial to the regional director, who
    approved the warden’s decision because Tiedemann failed
    to show “good cause.” Tiedemann was then transferred from
    FCI Mendota to USP Tucson, where he once again requested
    more phone time. But the new warden rejected his request as
    a duplicate of Tiedemann’s previously-denied request at FCI
    Mendota.
    Tiedemann sued in federal district court, seeking both
    injunctive relief and a Bivens damages remedy. He alleged
    that BOP’s application of its 300-minute cap and its failure
    to make any exception in his case unconstitutionally
    infringed his substantive due process right to a parent-child
    relationship and denied him equal protection. Shortly after
    filing suit, Tiedemann was transferred to a third facility, FCI
    Herlong, at which point he submitted a pro se motion for a
    temporary stay of the litigation on the ground that he might
    not have access to legal mail while in transit. Tiedemann
    noted that he would update the court with his new address
    once he was placed at a new facility, which he ultimately did.
    The district court initially issued a screening order
    dismissing the case with prejudice for failure to state a claim
    and denying as moot Tiedemann’s motion to stay the
    proceedings. The district court concluded that Tiedemann
    failed to state an equal protection claim because he had not
    alleged that he was intentionally treated differently from
    others who were similarly situated, and that he had failed to
    state a due process claim under the standards governing
    prisoners’ procedural due process claims. The district court
    likewise concluded that Tiedemann could not pursue a
    Bivens damages claim because his claims arose in a new
    8               TIEDEMANN V. VON BLANCKENSEE
    context and special factors counseled against extending
    Bivens. See Ziglar v. Abassi, 
    582 U.S. 120
    , 135 (2017)).
    Tiedemann, who was then in transit between facilities, did
    not receive the dismissal order for several months after the
    district court issued it. Before receiving the dismissal order,
    Tiedemann filed a “motion for information,” asking
    whether, in light of his transfer, he would need to once again
    exhaust administrative remedies at the new facility, which
    “would result in further amendments with new defendants.”
    The motion explicitly asked whether it was “necessary to
    constantly be adding new defendants,” or whether the case
    could proceed as it was. The district court, as part of its
    dismissal order, denied as moot this motion for information.
    Tiedemann appealed the screening order, and a prior
    panel of this Court reversed in part in an unpublished
    opinion. Tiedemann v. Mitchell, 778 Fed. App’x 461 (9th
    Cir. 2019). The panel affirmed the district court’s dismissal
    of the equal protection claim but reversed dismissal of the
    due process claim because the district court had
    misunderstood it as sounding in procedural due process,
    when in fact “Tiedemann alleged a substantive due process
    claim predicated on his fundamental liberty interest in a
    relationship with his children.” Id. at 461. This Court also
    encouraged the district court on remand “to consider
    whether, liberally construing the operative complaint,
    Tiedemann alleged a First Amendment freedom of
    association claim.” Id. at 462. Our Court did not address the
    sufficiency of Tiedemann’s claims, instead “remand[ing] for
    the district court to consider in the first instance whether the
    allegations ‘are sufficient to warrant ordering [defendants]
    to file an answer.’” Id. at 461–62 (quotations omitted). We
    also did not address the merits of Tiedemann’s claim for
    damages under Bivens, instead stating that “Tiedemann may
    TIEDEMANN V. VON BLANCKENSEE                 9
    appeal [the dismissal of his Bivens claim] upon the district
    court’s entry of judgment on his claims for injunctive relief.”
    Id. at 462.
    On remand, the district court found that Tiedemann
    stated both Fifth Amendment substantive due process and
    First Amendment freedom of association claims for
    injunctive relief and accordingly ordered defendants to
    answer. Defendants (Tiedemann’s former wardens at FCI
    Mendota and USP Tucson and the regional director
    responsible for both facilities, as well as Tiedemann’s new
    facility at FCI Herlong) then moved to dismiss pursuant to
    Fed. R. Civ. P. 12(b)(1) and 12(b)(6). They argued that
    Tiedemann no longer had standing to pursue injunctive relief
    because he had not named his new warden at FCI Herlong
    and because BOP policy vested discretion to allow upward
    departures from the 300-minute cap in prison wardens,
    rather than in the regional director. Defendants also argued
    that Tiedemann failed to state plausible Fifth and First
    Amendment claims.
    The district court granted the motion to dismiss under
    Fed. R. Civ. P. 12(b)(1), concluding that Tiedemann lacked
    standing to pursue injunctive relief against the previously
    named defendants. The court reasoned that Tiedemann’s
    former wardens could not grant him any further phone time,
    and that because BOP policy vested discretion to grant
    additional phone time in BOP wardens, rather than in the
    regional director, an injunction against the regional director
    would also be ineffective. The district judge also denied
    Tiedemann’s request to file an amended complaint naming
    Tiedemann’s current warden at FCI Herlong, reasoning that
    the case “has been pending for nearly 3 years” and that
    “[p]laintiff has had ample time to file an amended complaint
    and to add parties” but had failed to do so. The court declined
    10             TIEDEMANN V. VON BLANCKENSEE
    to address defendants’ Rule 12(b)(6) argument. Tiedemann
    moved for reconsideration, arguing that the 300-minute cap
    was the result of a system-wide policy and that he was still
    subject to it at FCI Herlong. The district court denied the
    motion for reconsideration and re-docketed it as a notice of
    appeal.
    Following the latest dismissal, Tiedemann has been
    relocated twice more. He contends he remains at a
    significant distance from his sons and subject to the 300-
    minute cap. Appellant Letter at 1 (Dkt. 17).
    II. JURISDICTION         AND      STANDARD          OF
    REVIEW
    We have jurisdiction under 
    28 U.S.C. § 1291
    . We review
    the district court’s dismissal for lack of subject matter
    jurisdiction de novo, taking plausible factual allegations as
    true and drawing reasonable inferences in Tiedemann’s
    favor. Pride v. Correa, 
    719 F.3d 1130
    , 1133 (9th Cir. 2013).
    Pro se complaints “must be held to less stringent standards
    than formal pleadings drafted by lawyers,” Hebbe v. Pliler,
    
    627 F.3d 338
    , 342 (9th Cir. 2010) (internal quotation marks
    omitted), “especially when they are civil rights claims by
    inmates.” Blaisdell v. Frappiea, 
    729 F.3d 1237
    , 1241 (9th
    Cir. 2013). Denials of leave to amend are reviewed for abuse
    of discretion. Lopez v. Smith, 
    203 F.3d 1122
    , 1130 (9th Cir.
    2000) (en banc). We may affirm the district court’s
    dismissal “based on any ground supported by the record.”
    Johnson v. Riverside Healthcare Sys., LP, 
    534 F.3d 1116
    ,
    1121 (9th Cir. 2008).
    TIEDEMANN V. VON BLANCKENSEE                11
    III. ANALYSIS
    A. Defendants’ Motion to Supplement the
    Record
    Before turning to the merits of Tiedemann’s appeal, we
    first address defendants’ motion to supplement the record to
    include Tiedemann’s judgment of conviction. Defs. Mot. to
    Take Judicial Notice (Dkt. 35). Defendants argue that the
    statute under which Tiedemann was convicted provides
    “relevant background that contextualizes [Tiedemann’s]
    claims and provides additional detail.” We disagree.
    Courts may of course “‘take notice of proceedings in
    other courts, both within and without the federal judicial
    system, if those proceedings have a direct relation to matters
    at issue.’” Kipp v. Davis, 
    971 F.3d 939
    , 945 n.2 (9th Cir.
    2020) (citation omitted). But defendants fail to specify how
    the statute of Tiedemann’s conviction bears on the “matters
    at issue” in his appeal. There has been no suggestion that
    defendants based any part of their decision to deny
    Tiedemann additional phone time on of a concern that he
    should not be communicating with his children, nor did the
    district court base any part of its analysis on such reasoning.
    And any such suggestion would be implausible, since the
    undisputed record confirms that Tiedemann continues to
    have significant contact with his children—including up to
    300 minutes per month of phone time. Because defendants
    fail to articulate any connection between Tiedemann’s
    statute of conviction and the merits of his appeal, we
    conclude that defendants’ motion to supplement the record
    should be denied. See Cuellar v. Joyce, 
    596 F.3d 505
    , 512
    (9th Cir. 2010) (denying a motion for judicial notice where
    “the materials contained therein are not relevant to the
    disposition of this appeal”).
    12              TIEDEMANN V. VON BLANCKENSEE
    B. Whether Tiedemann’s claim was moot
    because he has not named his current warden
    Although the district court dismissed Tiedemann’s
    complaint for failing to allege standing, the parties’ briefing
    and argument focus on mootness, not standing. We agree
    that mootness provides the relevant framework, because the
    Government argues that BOP’s post-filing decision to
    transfer Tiedemann between facilities rendered the named
    defendants incapable of addressing any alleged injury. See
    West Virginia v. Env’t Prot. Agency, 
    142 S. Ct. 2587
    , 2607
    (2022) (“It is the doctrine of mootness, not standing, that
    addresses whether an intervening circumstance has deprived
    the plaintiff of a personal stake in the outcome of the
    lawsuit.” (cleaned up)).
    This distinction matters in two ways. First, while it was
    Tiedemann’s burden to allege a concrete actual or impending
    injury redressable by defendants in order to establish
    standing, it is now defendants’ burden “to establish that a
    once-live case has become moot.” 
    Id.
     Second, mootness
    involves in certain respects a more flexible inquiry than
    standing. For instance, while a party initiating a suit based
    on prospective harm must show such harm is “certainly
    impending,” there are nonetheless “circumstances in which
    the prospect that a defendant will engage in (or resume)
    harmful conduct may be too speculative to support standing,
    but not too speculative to overcome mootness.” Friends of
    the Earth, Inc. v. Laidlaw Env’t Servs. (TOC), Inc., 
    528 U.S. 167
    , 170 (2000).
    We agree with the district court that Tiedemann’s claims
    are moot as to his two previous wardens at FCI Mendota and
    USP Tucson, who are no longer in a position to grant
    Tiedemann relief at his present facility. However, we
    TIEDEMANN V. VON BLANCKENSEE                      13
    conclude that one defendant—BOP’s regional director 3 for
    the Western Region, a region that includes each BOP facility
    at which Tiedemann has been housed—has not met her
    burden to show that Tiedemann’s claim is moot.
    Tiedemann’s asserted injury springs from BOP’s system-
    wide policy of capping prisoners’ phone time at 300 minutes
    per month. Tiedemann’s complaint plausibly suggests that
    the regional director has authority to offer him relief from
    that policy, and the regional director has failed to produce
    any convincing evidence that she in fact lacks such authority.
    And though Tiedemann’s claims are clearly moot as to his
    former wardens, we also hold that the district court plainly
    erred by not offering Tiedemann the opportunity to amend
    his complaint to name his current warden.
    1. Tiedemann’s injury is caused by a system-
    wide policy
    Defendants argue that because any individual warden
    could potentially grant Tiedemann an exemption from
    BOP’s systemwide 300-minute-per-month cap on prisoners’
    phone time, Tiedemann’s claim for injunctive relief becomes
    moot each time Tiedemann receives a new warden when he
    is moved between facilities. Here, that would mean
    Tiedemann’s claim became moot when he was moved from
    USP Tucson (his second BOP facility, after FCI Mendota)
    to FCI Herlong. But it would also mean that even if
    Tiedemann had revived his claim by naming his warden at
    3
    At the time when Tiedemann filed suit, this named defendant was Mary
    Mitchell. Mitchell has since been replaced as Regional Director for the
    Western Region by Melissa Rios-Marques. See Bureau of Prisons,
    Agency Leadership, https://www.bop.gov/about/agency/leadership.jsp
    (last visited June 12, 2023). On remand, the current regional director
    should be substituted as a defendant. See Heiss, 271 F.3d at 897 n.8.
    14              TIEDEMANN V. VON BLANCKENSEE
    FCI Herlong, it would nonetheless have become moot again
    when he was subsequently transferred from FCI Herlong to
    FCI Victorville. And if Tiedemann once again amended his
    complaint or brought a new suit to name the Victorville
    warden, his claim would once again have been mooted when
    he was transferred to FCI Lompoc.
    Fortunately, our cases do not require this “whack-a-
    mole” approach to mootness. While a prisoner’s transfer will
    naturally moot claims for prospective relief “as to conditions
    at [a former] particular facility,” a prison transfer does not
    defeat jurisdiction where a prisoner’s injury stems from a
    system-wide policy. Nelson v. Heiss, 
    271 F.3d 891
    , 897 (9th
    Cir. 2001). For instance, in Dilley v. Gunn, 
    64 F.3d 1365
     (9th
    Cir. 1995), we held that a prisoner’s challenge to a high-
    security prison’s policies restricting access to its law library
    became moot following the prisoner’s transfer “to a lower-
    level security institution,” in part because the change in the
    prisoner’s security designation made it very unlikely he
    would be transferred back to the original facility with
    restricted library access. 
    Id.
     at 1367–69. By contrast, we
    have held that where a prisoner challenges a policy that
    applies across multiple institutions and has named at least
    one defendant capable of providing relief across those
    institutions, a prison transfer will not moot a case. See
    Walker v. Beard, 
    789 F.3d 1125
    , 1132 (9th Cir. 2015)
    (rejecting mootness where an imprisoned plaintiff
    challenged his classification “under the Housing Policy” as
    eligible to be housed with prisoners of other races, because
    “the Housing Policy . . . by its terms, regulates the housing
    of inmates throughout the California prison system, not just
    in [the plaintiff’s] original prison.”); Nelson, 
    271 F.3d at 897
    (rejecting mootness argument where the prisoner asserted a
    TIEDEMANN V. VON BLANCKENSEE              15
    claim against the director of California’s prisons who “set
    policy for the whole California prison system”).
    Defendants have not met their burden of showing that
    Tiedemann was only subject to the phone cap at his past
    facility. Indeed, defendants concede that BOP policy
    generally limits all prisoners across BOP facilities to 300
    minutes of phone time per month. Telephone Regulations
    § 8(f). They emphasize, however, that individual wardens
    may grant extra time “for good cause,” id., and argue that
    because Tiedemann’s complaint refers to the decisions by
    the FCI Mendota and USP Tucson wardens to deny
    Tiedemann’s request for extra phone time, Tiedemann’s suit
    does not challenge any systemwide policy.
    This parsimonious reading of Tiedemann’s complaint
    cannot be reconciled with our usual practice of liberally
    construing pro se complaints—“especially” civil rights
    claims brought by prisoners. Blaisdell, 
    729 F.3d at 1241
    .
    Tiedemann alleged that, following the denial of his initial
    request for a “good cause” accommodation by the warden at
    FCI Mendota and the BOP regional director, he made a
    subsequent request at USP Tucson. Tiedemann alleges that
    request was “rejected as a duplicate of what he filed at FCI
    Mendota.” This allegation plausibly suggests that each BOP
    warden is not in fact exercising independent discretion with
    respect to whether to grant Tiedemann a good cause
    exemption.
    Equally important, defendants’ argument misapprehends
    how Tiedemann’s asserted injury—which consists of
    defendants’ alleged “interference [with] and severing of
    Tiedemann’s parent-child relationship”—springs from
    defendants’ alleged conduct. The injury began when
    Tiedemann was transferred from a private prison to BOP
    16             TIEDEMANN V. VON BLANCKENSEE
    custody and first became subject to BOP’s “long-standing
    policy of limiting telephone time to 300 minutes [per]
    month.” While this injury could certainly be redressed by an
    individual warden granting Tiedemann a “good cause”
    accommodation to the general policy, it results from the
    systemwide 300-minute cap. Tiedemann is thus totally
    unlike prisoners whose claims challenged conditions
    specific to one facility from which they have been moved
    and to which they were unlikely to be returned. Cf. Dilley,
    
    64 F.3d at 1369
    . Rather, like the plaintiffs in Walker and
    Nelson, Tiedemann’s injury springs from a policy that
    follows him across facilities. Walker, 
    789 F.3d at 1132
    ;
    Nelson, 
    271 F.3d at
    893–97.
    2. Tiedemann has plausibly alleged that the
    Regional Director may offer him relief from
    BOP’s system-wide policy
    That leaves the question whether any named defendant
    can provide Tiedemann the relief he seeks. To be sure, two
    of the three named defendants—Shartle and Zuniga,
    Tiedemann’s former wardens at USP Tucson and FCI
    Mendota—can no longer grant Tiedemann any effective
    relief, so Tiedemann’s claims against them were correctly
    dismissed as moot. However, Tiedemann named a third
    defendant—Mary Mitchell, BOP’s then-regional director for
    the Western Region—who allegedly approved the FCI
    Mendota warden’s decision to deny Tiedemann any good
    cause accommodation. Tiedemann alleges that the Regional
    Director has “unjustly imping[ed] on Tiedemann’s liberty
    interest” by applying the 300-minute cap to him without
    exemption. It therefore stands to reason that the Regional
    Director responsible for overseeing every BOP facility in
    which Tiedemann has been housed can, for the purposes of
    mootness, remedy Tiedemann’s injury.
    TIEDEMANN V. VON BLANCKENSEE                17
    Somewhat startlingly, defendants dispute this,
    representing that the Western Regional Director “lacks the
    authority to carry out any injunctive relief that the district
    court could have ordered in response to the amended
    complaint.” Defendants stake this claim on a negative
    inference drawn from a trio of authorities: first, the BOP
    policy statement that sets forth the 300-minute cap as well as
    wardens’ authority to grant “good cause” exemptions from
    that cap; second, BOP’s administrative grievance
    regulations; and third, a BOP program statement that
    describes various BOP officials’ responsibilities relating to
    internal controls and accreditations. The inference works
    like this: BOP’s telephone regulations set forth a general
    300-minute-per-month phone cap but also permit wardens to
    grant good cause exceptions to that cap. Telephone
    Regulations § 8.f. BOP’s administrative grievance
    regulations, meanwhile, empower prisoners to appeal
    adverse decisions by wardens (including, as relevant here,
    those denying additional telephone time) to the relevant
    regional director. 
    28 C.F.R. §§ 542.10
    , 542.15(a). A regional
    director may properly review a warden’s denial of a good
    cause exemption, 
    id.,
     as Tiedemann alleges happened here.
    However, since neither the telephone regulations nor the
    grievance regulations explicitly authorize the Regional
    Director to grant extra phone time except following an
    appeal from a warden’s denial of a good cause exemption,
    any authority to do so must come from elsewhere. Since a
    program statement submitted by defendants that apparently
    outlines various BOP officials’ authorities does not
    explicitly vest any such power in the Regional Director, the
    Regional Director, defendants represent, lacks any authority
    to effectuate relief. Bureau of Prisons, Program Statement
    1210.23: Management Control and Program Review
    18                 TIEDEMANN V. VON BLANCKENSEE
    Manual,     Program     Statement     § (8)(d)   (2002),
    https://www.bop.gov/policy/progstat/1210_023.pdf
    (“Management Program Statement”).
    This argument requires us to assume that the Regional
    Director lacks general supervisory authority over wardens
    within the director’s region outside any authority explicitly
    defined in the telephone or grievance regulations or the
    Management Program Statement. We decline to do so on the
    record before us. Assuming we may properly take judicial
    notice of the Management Program Statement at the
    pleading stage, the document on its face neither exhaustively
    catalogues nor implicitly limits the power of BOP officials
    to supervise their subordinates (and neither do the telephone
    or grievance regulations). Rather, it describes different
    officials’ responsibilities with respect to a required annual
    review and certification process. Management Control
    Program Statement § 8. For example, with respect to the
    BOP director, the document merely requires the “Director
    [to] submit[] an assurance statement to the Attorney General
    at the end of each fiscal year certifying that programs are
    operating effectively and in accordance with applicable law,
    and that systems of internal control are adequate to protect
    resources.” Id. § 8.a. It defies common sense to infer from
    this quite sparse description of the BOP Director’s
    responsibilities that the Director lacks any power to
    supervise subordinates not expressly otherwise delegated. 4
    4
    Indeed, such an extreme level of insulation of each subordinate officer’s
    decisions from a superior officer’s review up the entire BOP hierarchy
    might well raise constitutional concerns. Cf. Seila Law LLC v. Consumer
    Fin. Prot. Bureau., 
    140 S. Ct. 2183
    , 2197–2208 (2020) (discussing
    constitutional limits on the insulation of lower-level officials from
    presidential control and direction).
    TIEDEMANN V. VON BLANCKENSEE               19
    Moreover, while Tiedemann’s complaint suffices in our
    view to plausibly establish that the BOP Regional Director
    could direct wardens within her region to grant Tiedemann
    extra phone time, we note that were we to look beyond
    Tiedemann’s complaint to BOP’s own materials—as
    defendants urge us to—BOP’s website identifies the
    Regional Director for the Western Region as responsible for
    “oversee[ing] the operations of 19 facilities, including four
    detention centers, three high security penitentiaries, and
    three correctional complexes,” and “responsible for the
    oversight and management of more than 4,600 employees,
    and the custody and care of approximately 20,300 inmates.”
    Bureau of Prisons, About Our Agency: Regional Director for
    the                     Western                      Region,
    https://www.bop.gov/about/agency/bio_wxr.jsp (last visited
    June 12, 2023). The suggestion that the Regional Director
    holds the above-listed authority, but nevertheless lacks the
    authority to direct Tiedemann’s current warden to offer
    Tiedemann more phone minutes, is implausible.
    Further, even if we were to read BOP’s regulations and
    internal documents in the tortured manner defendants urge,
    they sound in exhaustion, rather than in real limits on the
    authority of the Regional Director. As a matter of BOP
    policy, Tiedemann may be required to first petition his
    warden (as Tiedemann alleges he has here done here with
    respect to his wardens at both FCI Mendota and USP
    Tucson) before seeking relief from the regional director. But
    we decline defendants’ invitation to constitutionalize this
    administrative exhaustion requirement by holding that an
    official as to whom remedies have not been exhausted lacks
    any authority to remedy Tiedemann’s injury. For these
    reasons, while we affirm the district court’s dismissal of
    Tiedemann’s claims as to his two past wardens as moot,
    20              TIEDEMANN V. VON BLANCKENSEE
    Tiedemann’s claim against the regional director may
    proceed.
    3. The District Court abused its discretion in
    denying Tiedemann any opportunity to
    amend
    While we hold that Tiedemann’s claim may proceed
    against the Regional Director, we also note that the district
    court abused its discretion in denying Tiedemann the
    opportunity to amend his complaint in order to proceed
    against his current warden. “Leave to amend should be
    granted if it appears at all possible that the plaintiff can
    correct the defect.” Lopez, 
    203 F.3d at 1130
     (cleaned up).
    Here, the district court’s sole basis for dismissing
    Tiedemann’s claims for injunctive relief was that his
    complaint did not name his current warden, a problem that
    would have been rectified by allowing Tiedemann leave to
    amend the complaint to name that warden. While the district
    court reasoned that Tiedemann should have amended earlier,
    “delay, by itself, is insufficient to justify denial of leave to
    amend.” DCD Programs, Ltd. v. Leighton, 
    833 F.2d 183
    ,
    186 (9th Cir. 1987). Further, Tiedemann did not cause any
    inordinate delay here, as he in fact filed a “motion for
    information” shortly after his transfer out of USP Tucson in
    which he asked whether he should exhaust administrative
    remedies and add “new defendants” at his new facility. That
    motion was never addressed on the merits, undermining the
    suggestion that Tiedemann was responsible for any
    inordinate delay.
    Defendants speculate that amendment would be futile
    because Tiedemann has not adduced evidence showing he
    has exhausted administrative remedies at any of his new
    facilities. However, “[b]ecause the failure to exhaust is an
    TIEDEMANN V. VON BLANCKENSEE                21
    affirmative defense that defendants must plead and prove,
    the ultimate burden of proving that the inmate has not
    exhausted his claims remains with the defendants.” Fordley
    v. Lizarraga, 
    18 F.4th 344
    , 351 (9th Cir. 2021). And, here,
    defendants have not established that Tiedemann has not
    exhausted administrative remedies as to his current warden,
    nor that he could not do so before filing any amended
    complaint. See Akhtar v. Mesa, 
    698 F.3d 1202
    , 1210 (“If . .
    . a plaintiff files an amended complaint adding new claims
    based on conduct that occurred after the filing of the initial
    complaint, the plaintiff need only show that the new claims
    were exhausted before tendering the amended complaint to
    the clerk for filing.”).
    C. Tiedemann’s complaint suffices to state a
    plausible claim
    Defendants argue in the alternative that we should affirm
    the dismissal of Tiedemann’s complaint because it fails to
    state a claim. Although the district court did not address
    defendants’ arguments on this score, we “may affirm based
    on any ground supported by the record.” Johnson, 
    534 F.3d at 1121
    . However, we do not agree that Tiedemann fails to
    state a claim. Rather, construing his complaint liberally, we
    think Tiedemann has plausibly alleged that BOP’s 300-
    minute cap infringes Tiedemann’s First and Fifth
    Amendment associational rights. While defendants may
    ultimately prevail if they show that this infringement is
    reasonably related to legitimate penological goals, we do not
    think such a reasonable relationship necessarily follows
    from either the pleadings or the judicially-noticeable BOP
    policies that defendants have pointed to.
    The parties are largely in agreement on the relevant
    framework. Notably, Tiedemann argues—and defendants do
    22              TIEDEMANN V. VON BLANCKENSEE
    not appear to dispute—that BOP’s phone restrictions at least
    implicate Tiedemann’s First and Fifth Amendment
    associational rights. See Lee v. City of Los Angeles, 
    250 F.3d 668
    , 685–86 (9th Cir. 2001) (recognizing a right to familial
    association grounded in both the First Amendment and the
    Fourteenth Amendment’s due process clause). While some
    rights are so “fundamentally inconsistent with incarceration”
    that prisoners forfeit them entirely, Gerber v. Hickman, 
    291 F.3d 617
    , 620 (9th Cir. 2002), defendants do not argue that
    this is true of the associational rights here at issue.
    This is for good reason. “Prison walls do not form a
    barrier separating prison inmates from the protections of the
    Constitution,” and prisoners “retain[] those constitutional
    rights that are not inconsistent with [their] status as []
    prisoner[s] or with the legitimate penological objectives of
    the corrections system.” Turner v. Safley, 
    482 U.S. 78
    , 84,
    95 (1987) (quoting Pell v. Procunier, 
    417 U.S. 817
    , 822
    (1974)). And though “[s]ome curtailment of th[e] freedom
    [of association] must be expected in the prison context,” the
    Supreme Court has never “impl[ied] that any right to
    intimate association is altogether terminated by
    incarceration . . . .” Overton v. Bazetta, 
    539 U.S. 126
    , 131
    (2003). To the contrary, the Court has made clear that
    prisoners retain some associational right to communications
    with those outside prison, especially with family members.
    For instance, the Court has previously held “facially invalid”
    an “almost complete ban on [prisoners’] decision to marry,”
    since the restriction was “not reasonably related to legitimate
    penological objectives.” Turner, 
    482 U.S. at 99
    . In a case
    that was later overturned in part as to its reasoning but not
    its result, the Court likewise rejected broad content-based
    restrictions on prisoners’ outgoing mail to non-prisoners.
    Procunier v. Martinez, 
    416 U.S. 396
    , 415–16 (1974),
    TIEDEMANN V. VON BLANCKENSEE                        23
    overruled in part by Thornburgh v. Abbott, 
    490 U.S. 401
    ,
    413–14 (1989). And while the Court has sustained
    significant abridgments of prisoners’ associational rights, we
    note that sustained policies have often contained exceptions
    expressly privileging prisoners’ communications with
    immediate family members. See Overton, 
    539 U.S. at
    129–
    30, 133 (sustaining a prohibition on visitation by children,
    other than a prisoner’s immediate family members). 5
    Of course, holding that prisoners retain associational
    rights in their communications with family members on the
    outside does not resolve the scope of those rights, nor the
    extent to which prison policies may legitimately infringe
    upon them. As to these questions, the parties largely agree
    on the relevant standard, which requires sustaining BOP’s
    phone policies if they are “reasonably related to legitimate
    penological interests.” Turner, 
    482 U.S. at 89
    . This is a
    deliberately deferential standard, meant to ensure that
    “prison administrators and not the courts, are to make the
    difficult judgments concerning institutional operations.” 
    Id.
    (cleaned up). But as Turner itself made clear, it is also not a
    blank check, and instead requires some assessment of the
    actual relationship between the prison policy and the
    penological interests asserted. 
    Id.
     at 94–99.
    5
    We do not mean, in singling out communications with family members
    for special solicitude, to imply that communications between prisoners
    and non-family members are constitutionally unimportant. As noted
    above, the Court has previously rejected broad content-based restrictions
    on prisoners’ outgoing mail, including to non-family recipients.
    Martinez, 
    416 U.S. at
    415–16. And we note that in both recent and not-
    so-recent periods, some critically important political and literary works
    have consisted of correspondence from prisoners. See, e.g., Martin
    Luther King Jr., Letter from Birmingham Jail, in Why We Can’t Wait 76
    (1964); Thomas Moore, The Tower Works (Yale ed. 1980).
    24             TIEDEMANN V. VON BLANCKENSEE
    Specifically, in assessing whether a prison policy is in
    fact reasonably related to legitimate penological interests,
    the Supreme Court has identified four relevant factors courts
    should consider: (1) whether there is “a valid, rational
    connection between the prison regulation and the legitimate
    governmental interest put forward to justify it,” (2) “whether
    there are alternative means of exercising the right that
    remain open to prison inmates,” (3) “the impact
    accommodation of the asserted constitutional right will have
    on guards and other inmates, and on the allocation of prison
    resources generally,” and (4) the presence or “absence of
    ready alternatives.” 
    Id.
     at 89–90 (internal quotation marks
    omitted); Overton, 
    539 U.S. at 132
    .
    Because application of each Turner factor requires what
    is ultimately a factual assessment, we have repeatedly
    emphasized that courts should not rush to conduct a Turner
    analysis “on a sparse factual record.” Shakur v. Schriro, 
    514 F.3d 878
    , 893 (9th Cir. 2008). In Shakur, we reversed a
    district court’s premature entry of summary judgment in
    favor of defendants with respect to a prisoner’s Free
    Exercise and Equal Protection clause challenges to a prison’s
    denial of a dietary accommodation. 
    Id.
     at 885–88, 891–92.
    In particular, we held that absent “evidence in the record
    suggesting that [the prison] actually looked into providing
    kosher meat to all Muslim prisoners,” and absent evidence
    as to whether Muslim prisoners other than the plaintiff
    would seek to also demand kosher meals if such meals were
    provided to the plaintiff, a court could not adequately
    determine how to evaluate the third Turner factor (“the
    impact the accommodation . . . will have on guards and other
    inmates, and on the allocation of prison resources
    generally”). 
    Id.
     at 886–87 (cleaned up). Similarly, we held
    that “the district court failed to make adequate findings of
    TIEDEMANN V. VON BLANCKENSEE                 25
    fact concerning the cost and availability of Halal meat,”
    which prevented it from adequately analyzing the fourth
    Turner factor (the presence or “absence of ready
    alternatives”). 
    Id. at 884, 887
     (citations and internal
    quotation marks omitted). Likewise, in Ward v. Walsh, 
    1 F.3d 873
     (9th Cir. 1993), we reasoned that a reviewing court
    could not evaluate the plausibility of a prisoner’s claim for
    dietary accommodations until the district court made
    “specific factual findings and . . . engage[d] in a careful
    balancing of all the Turner factors.” 
    Id. at 879
    . See also
    Dunn v. Castro, 
    621 F.3d 1196
    , 1205 n.7 (9th Cir. 2010)
    (emphasizing that we have “previously declined to render a
    decision on whether a prisoner’s rights have been violated
    under a challenged regulation in the absence of adequate
    factual findings by the district court on the Turner elements”
    and therefore “declin[ing] to render any decision on the
    application of Turner to the facts at issue in this case” at the
    pleading stage).
    Here, too, we conclude that a full Turner analysis is not
    possible at the pleading stage. For instance, defendants argue
    that capping phone minutes at 300 per month and denying
    Tiedemann an exception bears a rational relationship to
    ensuring fairness of phone access among different prisoners
    and avoiding the perception by some prisoners that others
    are getting more phone time. But while fairness may require
    equalizing phone time among prisoners at some level, it is
    not obvious from the pleading stage that a 300-minute cap,
    as opposed to some higher cap, is needed, especially in light
    of Tiedemann’s allegations that he was allowed unlimited
    time when he was housed at a privately run prison.
    Defendants point out that “not all jails are the same,” such
    that what was appropriate at one private facility may not be
    appropriate across the board. See Crime Just. & Am., Inc. v.
    26              TIEDEMANN V. VON BLANCKENSEE
    Honea, 
    876 F.3d 966
    , 978 (9th Cir. 2017). But this point
    arguably cuts against defendants, since BOP’s 300-minute
    cap applies systemwide. We do not of course hold that the
    300-minute cap is unrelated to legitimate penological
    interests—just that we cannot resolve this Turner factor in
    defendants’ favor at the pleading stage.
    The problem is even more acute with respect to the
    remaining Turner factors. For instance, while the
    combination of 300 minutes of phone time plus visitation or
    letter writing may provide an adequate “alternative means of
    exercising” associational rights, there is essentially no
    evidence in the record as to the viability of these alternative
    means—either in general, or as regards Tiedemann and his
    children, whom Tiedemann alleges live sufficiently far away
    as to make visitation difficult and whose reading and writing
    skills are unknown. Similarly, there is no evidence in the
    record as to the impact of providing an exception to the
    monthly cap on other prisoners or on guards, although the
    fact that BOP’s policies expressly provide for “good cause”
    exemptions at least suggests that any such impacts are in at
    least some cases manageable. Absent factual findings on
    these points, we do not see how we can conclusively resolve
    the Turner analysis in defendants’ favor at the pleading
    stage. As such, we decline to affirm the district court’s
    dismissal on the grounds that Tiedemann’s complaint fails
    to allege a claim.
    IV. CONCLUSION
    For the foregoing reasons, we affirm the judgment of the
    district court in part and reverse in part. Specifically, we
    affirm the district court’s dismissal of Tiedemann’s damages
    claim under Bivens as well as his claim for injunctive relief
    as to his two former wardens. However, we reverse the
    TIEDEMANN V. VON BLANCKENSEE              27
    district court’s dismissal of Tiedemann’s claim for
    injunctive relief as to the Regional Director defendant and
    hold that Tiedemann has plausibly alleged a claim as to that
    defendant that survives the pleading stage. Finally, we hold
    that Tiedemann should be given leave to amend his
    complaint to add his current warden as a co-defendant.
    REVERSED IN PART AND AFFIRMED IN PART.