Michele Hall v. District of Columbia , 867 F.3d 138 ( 2017 )


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  •  United States Court of Appeals
    FOR THE DISTRICT OF COLUMBIA CIRCUIT
    Argued March 10, 2017                Decided August 11, 2017
    No. 16-7056
    MICHELE H ALL,
    APPELLANT
    v.
    DISTRICT OF COLUMBIA, ET AL.,
    APPELLEES
    Appeal from the United States District Court
    for the District of Columbia
    (No. 1:13-cv-00324)
    Gregory L. Lattimer argued the cause and filed the briefs
    for appellant.
    Lucy E. Pittman, Assistant Attorney General, Office of the
    Attorney General for the District of Columbia, argued the cause
    for appellees. With her on the brief were Karl A. Racine,
    Attorney General, Todd S. Kim, Solicitor General, and Loren
    L. AliKhan, Deputy Solicitor General.
    Before: R OGERS, MILLETT and PILLARD, Circuit Judges.
    Opinion for the Court filed by Circuit Judge PILLARD.
    2
    PILLARD , Circuit Judge: This        case    arises    from
    restaurant patron Michelle Hall’s claims that employees of
    Cities Restaurant and Lounge, and the Metropolitan Police
    Department officers they summoned, reacted overly harshly
    when she raised a question about her bill and temporarily left
    the restaurant. Hall appeals the district court’s final judgment
    against her resulting from dismissal of some of her damages
    claims on the pleadings, and others on summary judgment.
    Hall celebrated her birthday with friends at Cities. Near
    the end of the evening, Hall was surprised by some of the
    charges on her bill due to what turned out to be mis-
    communication with the promoter who had set up the party for
    her. Before the billing question was fully resolved or Hall’s
    party disbanded, some additional people on Hall’s guest list
    arrived late and texted her; rather than pay a cover charge to
    join her at Cities, the late arrivals said they would go to a no-
    cover-charge bar across the street and asked Hall to join them
    for a quick drink. Hall then stepped out of Cities temporarily
    to greet those friends at the bar opposite. When she did so,
    Cities still held Hall’s credit card and driver’s license, and
    several of Hall’s celebrants stayed at the table at Cities with the
    bill, Hall’s purse, her phone, and her birthday gifts.
    Cities employees responded as if Hall’s departure were an
    attempt to avoid paying her bill. They called the police to
    report felony theft of services. The responding officers located
    Hall at the bar across the street and broke down the door of the
    single-occupancy bathroom where Hall and a friend were
    freshening their makeup and using the toilet. Without asking
    her any questions about what happened at Cities, Hall
    contends, the police handcuffed Hall, dragged her out of the
    bar, and detained her on the sidewalk and then in a squad car
    for about forty-five minutes. While she was sitting handcuffed
    in the police cruiser, Hall asked a passing officer who had not
    3
    been involved in her initial arrest why she was being held. The
    officer replied that Hall had walked out on her bill. Hall
    objected that she had not; indeed, Cities still had her credit card
    and driver’s license. The officer, hearing that information for
    the first time, went into the restaurant and came back with a
    receipt charging the full amount of Hall’s bill to her credit card.
    Hall promptly signed the receipt and the officer released her.
    Hall brought this suit for damages against the District of
    Columbia, its officers, Cities, and its manager. The district
    court dismissed some of Hall’s claims on the pleadings and,
    after discovery, granted summary judgment in defendants’
    favor on the rest. We affirm in part, vacate in part, and remand
    for further proceedings consistent with this opinion.
    Background
    Because Hall’s claims were dismissed either on the
    pleadings or at summary judgment, the factual background
    draws inferences in Hall’s favor from her complaint and from
    facts revealed through discovery. See Mpoy v. Rhee, 
    758 F.3d 285
    , 287 (D.C. Cir. 2014) (citing Ashcroft v. Iqbal, 
    556 U.S. 662
    , 678-79 (2009)); Tolan v. Cotton, 
    134 S. Ct. 1861
    , 1863
    (2014) (per curiam). Needless to say, where there are
    evidentiary conflicts, jurors might well find the facts
    differently. Our recitation of events, as definitive as it may
    sound, is thus necessarily provisional due to the procedural
    posture of the district court’s ruling.
    In 2012, Michelle Hall, who lived and worked in
    Washington, D.C., arranged through event promoter Ryan
    White to have her twenty-ninth birthday party at Cities
    Restaurant and Lounge, located at 919 19th Street Northwest.
    White had coordinated Hall’s birthday party at Cities the
    previous year, and Hall understood that she would again be
    4
    served two free bottles of alcohol as incentive to bring her
    business to Cities. When Hall arrived at Cities for the party on
    March 17, Cities requested that Hall leave her credit card and
    identification with restaurant employees, which she did.
    Several hours later, after the group consumed three bottles
    of alcohol and some food, a server presented Hall with a bill
    for $1,104.74. It reflected a charge of $935.04 for the food and
    all three of the bottles of alcohol the group had consumed, plus
    a $169.70 tip. Because Hall had not expected to pay for the
    first two bottles of alcohol, she texted her objection to Ryan
    White, the party promoter, who responded that she was
    mistaken; Cities had not agreed to provide any free bottles of
    alcohol this time. Hall felt misled, and when White stopped
    responding to Hall’s text messages, she spoke with manager
    Seyhan Duru, who alerted the restaurant owner to the dispute.
    Meanwhile, Hall’s party guests, who had agreed to contribute
    money for the food and third bottle consumed, started putting
    cash in a bill book towards paying the check.
    While Hall’s friends remained at Cities and attempted to
    work something out with Duru and Cities’ owner, Hall went to
    a bar across the street to meet friends who had arrived at the
    tail end of the party at Cities and did not wish to pay Cities’
    forty-dollar cover charge to enter just as the group was
    finishing up there. Because Cities had stamped Hall’s hand for
    re-entry and the restaurant retained the credit card and driver’s
    license she had handed over when she arrived, and because
    Hall left her birthday presents, her purse, her cell phone, and
    most of her friends at Cities, and had told the server to leave
    the bill on the table as they were “still working on it,” J.A. 100,
    she did not anticipate that the restaurant would have any
    concerns about her temporarily leaving the premises.
    5
    Shortly thereafter, however, a Cities employee called the
    police to report that an “intoxicated female” wearing a yellow
    sundress had refused to pay her bill. J.A. 165. The police
    apparently registered the call as a report of “theft one of
    services,” or felony theft in the first degree, meaning the value
    of what was stolen exceeded $1000. Lee Dep., 25:16-18, Mar.
    9, 2015; D.C. CODE § 22-3212(a). The call was puzzling given
    the record evidence showing that Cities had swiped and
    received approval for a $935.04 charge to Hall’s credit card
    eleven minutes before the police report recorded the call from
    Cities.
    Police arrived and entered the bar opposite Cities.
    According to Hall’s account, they found Hall in the bathroom,
    announced themselves as the police and ordered Hall to open
    up, almost immediately broke down the door, “slammed” her
    against a wall, See Hall Dep., 49:1, Feb. 12, 2015, handcuffed
    her, and dragged her out of the bar, all without asking her any
    questions to verify Cities’ complaint. The police detained Hall,
    restraining her in what Hall alleged and some of the evidence
    confirmed to be varying positions of discomfort, for
    approximately forty-five minutes.
    Hall complained that her handcuffs were too tight. The
    arresting officer, Alice Lee, responded by tightening the cuffs.
    Lee forced Hall to her knees on the sidewalk, where Hall’s
    underwear was exposed to passers-by and her knees scraped
    and bruised by the concrete. Lee repeatedly tightened Hall’s
    handcuffs, and even yanked Hall’s handcuffed arms behind
    her. When Hall asked Lee “What’s going on?” Lee responded
    “[Theft of] services.” Hall Dep. 49:18-50:4. Officer Lee did
    not identify herself to Hall. Only after Lee had brought Hall
    into the street could Hall read Lee’s badge number. Officer
    Lee placed the handcuffed Hall in the back of a police cruiser.
    6
    As noted above, what could be viewed as Cities’ and the
    police’s over-reaction to Hall’s dissatisfaction about a liquor
    charge she had not anticipated was quickly resolved as soon as
    an officer listened to Hall’s version of events. While Hall was
    sitting handcuffed in the police vehicle with the window down,
    she asked another police officer why she was detained. When
    the officer responded that Hall had walked out on her bill, Hall
    objected that she most certainly had not; in fact, she had even
    left her credit card with Cities’ staff. The officer went into
    Cities, came out with a credit card receipt charging Hall for the
    full bill and, when she promptly signed it, he released her.
    Hall suffered emotional trauma, cuts and bruises, and an
    injured wrist. She sued the District, Officer Lee and Lee’s
    partner (an unknown John Doe officer), Cities, and its manager
    Seyhan Duru. The complaint alleged excessive force and
    assault and battery by Officers Lee and Doe, intentional and
    negligent infliction of emotional distress by the officers and
    Duru, negligence on the part of all defendants, conversion by
    Cities, defamation by Cities and Duru, and false arrest and false
    imprisonment in violation of state law and the United States
    Constitution against the officers. Officer Doe does not seem to
    have been identified and is not listed as a party on appeal. See
    Appellant Br. Certificate as to Parties, Ruling, and Related
    Cases.
    The district court granted a motion to dismiss all claims
    against the District and the officers except the common law
    battery claim. Hall v. District of Columbia, 
    73 F. Supp. 3d 116
    (D.D.C. 2014). Cities and its manager Seyhan Duru did not
    file or join any motion to dismiss. The parties then conducted
    discovery, deposing Hall, Officer Lee, Duru, two of Hall’s
    friends—Kay Vollans and Gary Jones—who were at Cities
    with her that night, and a radiologist who examined Hall’s
    injured wrist after the incident Officer Lee, Cities, and Duru
    7
    then moved for summary judgment on all remaining counts.
    The court granted judgment to Officer Lee on the battery claim,
    concluding that no reasonable jury could conclude that her use
    of force was unjustified, and granted summary judgment to
    Cities and Duru on the common law tort claims against them.
    See Hall v. District of Columbia, No. 13-cv-324, 
    2016 WL 1452325
     (D.D.C. Apr. 12, 2016). Hall appealed.
    We affirm the dismissal of the intentional and negligent
    infliction of emotional distress claims and the negligence
    claims against Officer Lee and the District of Columbia. We
    also affirm the grant of summary judgment to Duru on all
    claims against him. We vacate the judgment on all remaining
    claims and remand for further proceedings. The allegations of
    the complaint suffice to make out claims under section 1983 of
    false arrest and excessive force, as well as common law assault,
    false arrest, and false imprisonment against Officer Lee. The
    evidence suffices to create material factual disputes on the
    common law battery claim against Officer Lee, and the
    defamation, negligence, and conversion claims against Cities.
    Analysis
    We group the claims into three clusters for analysis, each
    of which turns on one of three common issues. First, relevant
    to the common law claims against Cities, did Cities employees
    act reasonably and in good faith in calling the police to report
    Hall’s alleged theft of services? Second, was the police arrest
    and detention of Hall reasonable under the Fourth
    Amendment? And, third, did police use excessive force against
    Hall, or was their force justified by resistance on Hall’s part?
    We apply settled District of Columbia law. Our analysis is not
    intended to express any view on the ultimate resolution of
    Hall’s claims, nor is it intended to modify D.C. law.
    8
    I.      Common Law Claims against Cities and Duru
    Resolved on Summary Judgment
    The viability of the first group of claims turns on whether
    a reasonable jury would be required on the summary judgment
    record to find that Cities, through its employees, acted
    reasonably toward Hall, called the police in good faith, and
    charged her only for what she owed, or whether Hall has triable
    common law tort claims because the evidence could support
    contrary determinations. The district court granted summary
    judgment to Cities and its manager Seyhan Duru on all counts
    against them. We review the grant of summary judgment de
    novo, examining “the facts in the record and all reasonable
    inferences derived therefrom in a light most favorable to” Hall.
    Robinson v. Pezzat, 
    818 F.3d 1
    , 7-8 (D.C. Cir. 2016) (quoting
    DeGraff v. District of Columbia, 
    120 F.3d 298
    , 299-300 (D.C.
    Cir. 1997)). Because, as the district court correctly held, the
    record contains no triable factual disputes material to the tort
    claims against Cities employee Seyhan Duru, we affirm the
    grant of summary judgment in his favor. As to Cities, however,
    we conclude that material factual disputes preclude summary
    judgment in its favor on all claims against it.
    a. The Record Does Not Support Claims Against
    Seyhan Duru
    Hall’s tort claims against Duru charge him with
    negligence, negligent and intentional infliction of emotional
    distress, and defamation for calling the police and falsely
    accusing Hall of theft. See Compl. ¶ 36. Discovery failed to
    corroborate the allegation that Duru placed the 911 call.
    Instead, the only record evidence directly on point identifies
    manager Carla Urquhart as the Cities employee who called the
    police to report that Hall refused to pay. See J.A.165; Lee Dep.,
    62:6-16. Duru testified that he did not communicate with the
    9
    police at all. See Duru Dep., 38:1-41:22, Mar. 9, 2015. The
    record identifies Urquhart as someone to whom the responding
    officers spoke in person. See Lee Dep., 62:6-16; see 
    id.
     29:22-
    30:16. Hall failed in discovery to ask Urquhart whether Duru
    or anyone else told her to call the police. In her own deposition,
    Hall admitted that she had not been in a position to observe and
    so could not testify who made the phone call. Hall did not
    testify to any other interaction between Duru and the police.
    See Hall Dep., 31:4-32:8.
    Hall contends that Duru’s responsibility for calling or
    directing an employee to call the police can be inferred from
    Duru’s role as the manager with whom Hall spoke about the
    bill. But the record does not support that inference. Hall
    testified that she initially disputed the bill with Duru, and that
    Duru then went to get the restaurant’s owner. The owner and
    Duru then spoke with Hall’s friend, Kay Vollans, and later with
    another of Hall’s friends named Alana Hill. Hall Dep. 20:20-
    21:13; 23:7-25:19. Duru was not the only Cities employee to
    speak with Hall or her party about the bill dispute, nor is there
    any evidence that he directed anyone to call the police.
    Accordingly, we affirm the district court’s grant of summary
    judgment to Duru on the claims against him personally.
    b. The Record Contains Triable Issues Supporting
    Claims Against Cities
    The district court granted summary judgment to Cities on
    the ground that it was undisputed that Hall failed to pay the full
    amount of her bill, making it reasonable for Cities to report her
    to the police for theft of services. Hall, 
    2016 WL 1452325
    , at
    *3. As we read it, however, the evidence could also support
    the contrary conclusion. There are material disputes as to how
    much, if anything, Hall owed when Cities reported her to the
    police, how much she had paid in cash in addition to the credit
    10
    card charges, and whether Cities acted in good faith in placing
    the 911 call.
    First, record evidence raises a genuine issue of material
    fact as to whether Hall had left sufficient funds to cover her bill
    before Cities called the police. Cities charged Hall’s credit
    card $935.04—an amount that covered the food and drink
    purchases on a $1,104.74 total bill but excluded a $169.70 tip.
    A credit card transaction record appears to show that the credit
    card company approved the charge at 9:24 p.m., eleven minutes
    before police records indicated a call from Cities.
    Second, the record does not establish that the tip was
    mandatory. Cities’ brief in the district court contended that it
    was, Hall, 
    2016 WL 1452325
    , at *3, but no witness so testified.
    The record does not disclose the restaurant’s tipping policy nor
    why, if the tip was mandatory, restaurant employees sought the
    credit card company’s approval for only $935.04 rather than
    $1,104.74. The restaurant receipt does not state that the tip is
    mandatory, but ambiguously shows $169.70 on its own tip line,
    before the subtotal, and invites “Add’l Tip.” J.A. 164.
    Needless to say, if the tip was optional, Cities could not
    reasonably have reported Hall to the police for any failure to
    pay it.
    Third, Hall testified that, before she went across the street,
    members of her party had also put cash in the Cities bill book
    to contribute toward the food and the third liquor bottle they
    had ordered. Even if the tip were mandatory, a jury could
    reasonably conclude the cash the guests had put in the bill
    book—with the intention that Hall pocket it before paying the
    whole bill with her card, or that it be subtracted from whatever
    amount was ultimately charged to Hall’s credit card—sufficed
    to cover the $169.70 shortfall. The record thus could support a
    determination that Hall had left enough funds to pay her bill in
    11
    full before the arrest, and that Cities knew or should have
    known as much.
    Fourth, there is a triable issue as to whether Hall had
    abandoned the bill when the restaurant contacted police. Under
    the law of the District of Columbia, leaving an establishment
    without paying for services that one has reason to believe are
    available only for compensation is prima facie evidence of
    theft of services. D.C. CODE § 22-3211(c). Even a finding that
    Hall walked out of the restaurant before the bill was paid would
    not, however, obligate a jury to find theft of services. The
    undisputed evidence of record could support a jury
    determination that Hall did not abandon the bill because Cities
    had her credit card, and that in any event she intended to return
    to settle up. As noted above, when Hall went to the bar across
    the street, she left her credit card and driver’s license with
    Cities staff, and left birthday presents, her purse, and her cell
    phone at the table in Cities, along with most members of her
    party, who also consumed the food and drink that were charged
    on the bill. Given all the indicia that the bill had not been
    abandoned, Hall’s physical departure from Cities without her
    credit card, driver’s license, other possessions, or guests is
    hardly dispositive, especially given Cities’ practice of
    stamping customers’ hands for re-entry.
    Fifth, the record supports an inference that Cities in fact
    received a windfall from Hall. Before the police released Hall
    from custody, she signed a credit card receipt for $1,104.74—
    the full amount of the bill, including tip. So, even if the tip
    were mandatory and the cash in the bill book were less than
    $169.70, the presence of some cash in the bill book that Cities
    picked up and retained supports an inference that Cities
    received more than the total on the bill: the $1,104.74 she
    signed for in the police cruiser, plus whatever cash was in the
    book.
    12
    Sixth, the summary judgment record could support a
    finding that Cities acted in bad faith by reporting felony theft—
    “theft one”—defined as theft of property worth $1,000 or more.
    See Lee Dep., 25:16-18 (“She was the only individual matching
    that description for an alleged crime of theft one of services.”);
    Lee Dep., 26:6-7 (“[W]e got the call for a theft one of services
    from Cities . . . .”); compare D.C. CODE § 22-3212(a) (defining
    theft in the first degree as theft of property worth $1,000 or
    more and imposing penalty of up to ten years’ imprisonment),
    with id. § 22-3212(b) (defining theft in the second degree as
    theft of property of any value, carrying a maximum penalty of
    180 days’ imprisonment). A jury could reasonably find that the
    credit card company had authorized Cities’ charge of $935.04
    before Cities called the police, which in turn could suggest that
    Cities misrepresented to the police the amount of money that
    Hall owed the restaurant: On the summary judgment record, a
    reasonable jury could find that Hall arguably only owed a
    maximum of $169.70 minus the cash in the book—potentially
    a net negative, as just discussed, but at most a misdemeanor
    amount.
    The factual record, with inferences drawn in Hall’s favor,
    defeats summary judgment on all claims against Cities.
    Accordingly, we vacate the order granting summary judgment
    to Cities and remand for further proceedings.
    i.   The Record Supports Defamation by
    Cities
    Hall has a viable defamation claim because a reasonable
    jury could find on this record that Cities employees acted in
    bad faith by reporting Hall to the police as having committed
    felony theft. Defamation consists of:
    13
    (1) . . . a false and defamatory statement concerning the
    plaintiff; (2) that the defendant published . . . without
    privilege to a third party; (3) [with] fault . . .
    amount[ing] to at least negligence; and (4) either . . .
    the statement was actionable as a matter of law
    irrespective of special harm [i.e.the loss of something
    having economic or pecuniary value caused by
    someone other than the defamer,] or . . . its publication
    caused the plaintiff special harm.
    Williams v. District of Columbia, 
    9 A.3d 484
    , 491 (D.C. 2010);
    see Charlton v. Mond, 
    987 A.2d 436
    , 438 n.4 (D.C. 2010)
    (“Publication of defamatory matter is its communication . . . to
    one other than the person defamed.”) (quoting RESTATEMENT
    (SECOND) OF TORTS § 577(1) (1977)). A statement that falsely
    imputes a criminal offense is defamatory per se. See Smith v.
    District of Columbia, 
    399 A.2d 213
    , 220 (D.C. 1979); see also
    Von Kahl v. Bureau of Nat’l Affairs, Inc., 
    934 F. Supp. 2d 204
    ,
    218 (D.D.C. 2013).
    District of Columbia law provides a qualified privilege to
    any person who reports a crime, as long as the “statement about
    suspected wrongdoing is made in good faith to law
    enforcement authorities.” Carter v. Hahn, 
    821 A.2d 890
    , 894
    (D.C. 2003) (quoting Columbia First Bank v. Ferguson, 
    665 A.2d 650
    , 655 (D.C. 1995)). No privilege attaches to a
    statement made “without just cause or excuse, with such a
    conscious indifference or reckless disregard as to its results or
    effects upon the rights or feelings of others as to constitute ill
    will.” 
    Id.
     (quoting Columbia First Bank, 
    665 A.2d at 656
    ).
    A jury could reasonably conclude that Cities acted in bad
    faith when it called the police. As described above, the record
    supports an inference that Cities reported Hall for theft of
    services in the first degree—a felony that is triggered by theft
    14
    of $1,000 or more. A reasonable jury could conclude that
    Cities’ employees negligently made a false report, indifferent
    to or reckless of its effects on Hall, for at least two reasons.
    First, as discussed above, a reasonable jury could conclude that
    Cities charged Hall in full or, indeed, that Cities overcharged
    her by keeping the cash in the bill book as well as charging
    Hall’s credit card, which a reasonable jury could also conclude,
    Cities had already charged for the full amount of the party’s
    food and alcohol. Second, given that the restaurant stamped
    the hands of patrons upon entry in the apparent expectation that
    they might come and go throughout the evening, Hall had not
    retrieved the credit card and driver’s license she turned over
    when the party arrived, and Hall’s friends and many of her
    possessions were still at the table they had occupied with Hall
    throughout the evening, a reasonable jury also could conclude
    that Cities lacked any reasonable basis to believe that Hall’s
    exit from the restaurant was anything but temporary.
    Accordingly, we vacate summary judgment on Count VIII
    alleging defamation against Cities.
    ii.   The Record Supports Cities’ Negligence
    The same facts that support the defamation claim suffice
    to create a triable issue regarding negligence. To prove a
    negligence claim, a plaintiff must establish “(1) that the
    defendant owed a duty to the plaintiff, (2) breach of that duty,
    and (3) injury to the plaintiff that was proximately caused by
    the breach.” Night & Day Mgmt., LLC v. Butler, 
    101 A.3d 1033
    , 1038 (D.C. 2014). “In the District of Columbia the
    applicable standard for determining whether an owner or
    occupier of land has exercised the proper level of care to a
    person lawfully upon his premises is reasonable care under all
    of the circumstances.” 
    Id.
     (quoting D.C. Hous. Auth. v.
    Pinkney, 
    970 A.2d 854
    , 866 (D.C. 2009)). Further, “[a]s a
    general rule[,] the proprietor of a place of public resort is
    15
    subject to liability to his business invitees by the acts of other
    patrons or third persons if the proprietor by the exercise of
    reasonable care could have known that such acts were being
    done or were about to be done.” Grasso v. Blue Bell Waffle
    Shop, Inc., 
    164 A.2d 475
    , 476 (D.C. 1960). There is no dispute
    that Hall was lawfully at Cities and that Cities had a duty to
    treat her reasonably under the circumstances. See Sandoe v.
    Lefta Assocs., 
    559 A.2d 732
    , 738 (D.C. 1988). Under the
    familiar respondeat superior doctrine, “an employer may be
    held liable for the acts of his employees committed within the
    scope of their employment.” Brown v. Argenbright Sec., Inc.,
    
    782 A.2d 752
    , 757 (D.C. 2001). Thus, if Cities’ personnel
    lacked grounds to conclude that Hall owed and refused to pay
    an amount in excess of $1,000, then Cities may be liable for
    their negligent act of reporting Hall to the police. See 
    id. at 758
    .
    The district court granted summary judgment to Cities on
    the negligence claim because, in its view, Cities did not
    proximately cause Hall’s injuries. Causation for purposes of
    the negligence claim entails a two-pronged inquiry: (1)
    whether the defendant’s alleged negligence was the “cause-in-
    fact” of the plaintiff’s injury, and (2) whether the defendant
    proximately caused the injury or instead, despite cause-in-fact,
    should be relieved of liability because the “chain of events
    leading to the plaintiff’s injury is unforeseeable or highly
    extraordinary in retrospect.” Majeska v. District of Columbia,
    
    812 A.2d 948
    , 950 (D.C. 2002) (quoting District of Columbia
    v. Carlson, 
    793 A.2d 1285
    , 1288 (D.C. 2002)). Liability
    attaches to one who sets in motion harmful conduct performed
    by another—such as the police officers here—when “the
    danger of an intervening negligent or criminal act should have
    been reasonably anticipated and protected against.” Carlson,
    
    793 A.2d at 1290
     (quoting Lacy v. District of Columbia, 
    424 A.2d 317
    , 323 (D.C. 1980)).
    16
    Based on the evidence of record, a reasonable jury could
    find that Cities’ call actually caused the arrest, and that it was
    foreseeable that police would arrest Hall based on Cities’ report
    that Hall fled the establishment after having refused to pay a
    bill that it said exceeded $1,000. There is certainly no evidence
    that Duru, Urquhart, or anyone else working for Cities told the
    police that arrest was unnecessary, or that they did anything but
    invite and encourage it. Indeed, Hall testified that she saw
    Duru standing outside staring at Hall when she was in
    handcuffs in the squad car, and that he was nodding and
    laughing at Hall, gloating over her arrest. See Hall Dep., 31:7-
    11, 32:3-8. In sum, a jury could find both that Cities’
    personnel’s call to the police was the cause-in-fact of Hall’s
    arrest, and that they should have foreseen that their allegation
    of facts amounting to felony theft would cause an arrest and
    some associated harm, satisfying the proximate cause
    requirement.
    The district court further held that Cities could not have
    reasonably foreseen that calling the police would result in
    Officer Lee’s use of excessive force. See Hall, 
    2016 WL 1452325
    , at *3. But anticipation that the force would be
    unlawfully excessive is not a prerequisite to Cities’ negligence
    liability to Hall. A reasonable jury could find it foreseeable
    that an unjustified arrest, even without excessive force, would
    cause some modicum of the physical and emotional harm the
    record suggests Hall experienced due to Cities’ 911 call. Arrest
    without justification can be deeply disturbing, and arrest itself
    often involves some physical discomfort, unnatural restraint,
    and forceful handling.
    For example, Hall testified that the arrest left her bruised
    on her arm, chin, shoulder and knees, scraped at her knees, and
    her wrist cut and bleeding as well as internally injured. Hall
    17
    Dep., 80:4-82:20; J.A. 61-63. She also testified that the arrest
    was a “very traumatic experience” causing her residual anxiety,
    that she repeatedly remembers the day “too much for comfort,”
    and that the arrest has had a “significant effect” on how and
    how much she interacts with people. Hall Dep., 106:1-20. In
    view of the record evidence capable of supporting a finding that
    Cities’ negligent or reckless conduct proximately caused the
    arrest, a jury that so found should be permitted to determine
    what portion of Hall’s harm would have been reasonably
    foreseeable had the arrest been unjustified but the force
    reasonable. Indeed, Hall’s emotional distress alone could
    support negligence liability: “[A] plaintiff may recover for
    negligent infliction of serious emotional distress, even without
    an accompanying physical injury, if the plaintiff was in the
    zone of physical danger and was caused by defendant's
    negligence to fear for his or her own safety . . . regardless of
    whether plaintiff experienced a physical impact as a direct
    result of defendant’s negligence.” Jones v. Howard Univ., Inc.,
    
    589 A.2d 419
    , 423 (D.C. 1991) (alteration in original) (quoting
    Williams v. Baker, 
    572 A.2d 1062
    , 1067 (D.C.1990) (en banc)).
    iii.   The Record Supports Conversion by
    Cities
    There is no dispute that Hall has now, at the very least,
    paid Cities’ bill in full. Indeed, as noted above, there are
    various ways in which the evidence could support a finding that
    Hall overpaid Cities. First, the record evidence does not place
    beyond dispute that the $169.70 tip on the final bill was
    mandatory. A jury could find that the tip was optional, but that
    Cities effectively extracted it from her with the aid of the
    police, amounting to conversion. Second, even if Hall owed a
    tip, the evidence showed she signed a credit card receipt for the
    full amount, including that tip, and that Hall’s party also put in
    the bill book cash which Cities never credited or returned to
    18
    her. The evidence thus could readily support a determination
    that Hall overpaid, having left cash, but also ultimately paying
    the full amount of the bill, including tip, with her credit card.
    Whether this claim is best analyzed under the conversion
    doctrine as Hall asserts, see Chase Manhattan Bank v. Burden,
    
    489 A.2d 494
    , 495 (D.C. 1985) (conversion doctrine imposes
    liability for “any unlawful exercise of ownership, dominion or
    control over the personal property of another in denial or
    repudiation of his rights thereto”), or is more aptly viewed as a
    claim of unjust enrichment, see Falconi-Sachs v. LPF Senate
    Square, LLC, 
    142 A.3d 550
    , 556 (D.C. 2016) (unjust
    enrichment occurs where “a person retains a benefit (usually
    money) which in justice and equity belongs to another”), there
    is a triable factual dispute over whether Hall unwillingly
    overpaid Cities. The district court treated the tip as mandatory
    and as unpaid, but there is no record evidence to require that
    inference. See Hall, 
    2016 WL 1452325
    , at *4. Moreover, the
    record could support a finding that the circumstances under
    which Hall signed for the full amount of the bill—in handcuffs
    in the back of a police cruiser—were coercive. See Hall Dep.
    32:12-14; Appellant Br. at 22. Regardless of whether the tip
    was required or Hall’s signature coerced, once Hall had signed
    for $1,104.74, the cash left in the bill book was a clear windfall
    to Cities. Count VII alleging conversion is thus remanded for
    further proceedings.
    II.     Probable Cause-Related Claims Against Officer
    Lee Dismissed on the Pleadings
    The second cluster of claims turns on whether the police
    arrested Hall without the requisite justification under the
    Fourth Amendment and the common law. Unlike the claims
    just discussed, which the district court disposed of at the
    summary judgment stage, Officer Lee filed and the court
    19
    granted a motion to dismiss these claims on the pleadings under
    Federal Rule of Civil Procedure 12(c). The court determined
    that Hall’s own allegations supported probable cause, and that
    in any event Officer Lee was entitled to qualified immunity on
    the conduct alleged. It thus dismissed Hall’s section 1983 false
    arrest and common law false arrest and imprisonment claims
    for failure to state legally cognizable claims. Hall, 73 F. Supp.
    3d at 121.
    We review those determinations de novo, asking whether,
    treating the plaintiff’s allegations as true and reading them in
    the light most favorable to the plaintiff, the complaint shows
    that defendants necessarily acted with probable cause to arrest
    or, if not, whether Officer Lee would be entitled to qualified
    immunity from liability for her actions. Mpoy, 758 F.3d at 287;
    Rollins v. Wackenhut Servs., Inc., 
    703 F.3d 122
    , 129-30 (D.C.
    Cir. 2012) (quoting Iqbal, 
    556 U.S. at 678
    ). A Rule 12(c)
    motion considers the defendants’ answers together with the
    complaint, so we take into account Officer Lee’s Answer
    asserting the affirmative defense of qualified immunity in
    response to the section 1983 claims. See Defendant Officer
    Alice Lee’s Answer to the Complaint at 12, 1:13-cv-00324
    (filed July 11, 2013); Gomez v. Toledo, 
    446 U.S. 635
    , 640
    (1980) (holding that defendant bears the burden of pleading
    qualified immunity defense).
    We hold that the complaint alleges action by Officer Lee
    that no reasonable officer would have taken, and thus was in
    violation of the Fourth Amendment and the common law. As
    discussed in more detail below, we remand the false arrest and
    imprisonment claims to the district court for further
    proceedings. 1
    1
    Because she did not raise them in her briefs on appeal, Hall
    forfeited her claims of intentional and negligent infliction of
    20
    a. Section 1983 False Arrest Claim Against
    Officer Lee
    Hall’s first count charged Officer Lee under 
    42 U.S.C. § 1983
     with false arrest in violation of the Fourth Amendment.
    Compl. ¶ 44. The Fourth Amendment requires probable cause
    for any arrest. See Dunaway v. New York, 
    442 U.S. 200
    , 208-
    09 (1979). Officers may conduct brief investigatory stops
    supported only by reasonable suspicion, see Terry v. Ohio, 
    392 U.S. 1
    , 27 (1968), which is a “less demanding standard than
    probable cause” in terms of both the reliability and the
    extensiveness of the information required. Alabama v. White,
    
    496 U.S. 325
    , 330 (1990); accord Navarette v. California, 134
    emotional distress, and negligence by Officer Lee. See Terry v.
    Reno, 
    101 F.3d 1412
    , 1415 (D.C. Cir. 1996). Hall argues that she
    preserved those claims on appeal by broadly contending that “[t]he
    trial [c]ourt had no legal basis to dismiss any of the Appellant’s
    claims,” and that “absolutely no basis whatsoever existed for
    judgment on the pleadings in any respect.” Appellant Br. at 5, 8; see
    Reply Br. at 6-7. The first statement appeared in the summary of
    argument and the latter in a section heading. Without any arguments
    advancing the disputed claims, such blanket, conclusory assertions
    are insufficient to preserve them. See Am. Wildlands v. Kempthorne,
    
    530 F.3d 991
    , 1001 (D.C. Cir. 2008); see also Bryant v. Gates, 
    532 F.3d 888
    , 898 (D.C. Cir. 2008).
    Hall also failed to preserve her negligence claim against the
    District. Although she did include in her appellate brief a cursory
    discussion of that negligence claim, see Appellant Br. at 11, Hall did
    not defend it before the district court, see Hall, 73 F. Supp. 3d at 122;
    see also Opposition to Motion for Judgment on the Pleadings, 1:13-
    cv-00324 (filed May 6, 2014). It is therefore forfeited. See District
    of Columbia v. Air Florida, Inc., 
    750 F.2d 1077
    , 1084 (D.C. Cir.
    1984) (“It is well settled that issues and legal theories not asserted at
    the District Court level ordinarily will not be heard on appeal.”).
    
    21 S. Ct. 1683
    , 1687 (2014). In her deposition, Officer Lee
    characterized her encounter with Hall as a justified Terry stop.
    See Lee Dep., 25:20-21. But the character of Officer Lee’s
    seizure of Hall does not turn on whether she intended it to be
    an arrest. And, tellingly, Officer Lee does not maintain on
    appeal that the encounter was an investigative stop rather than
    an arrest. Instead, she argues only that the facts pleaded
    demonstrate that she acted with probable cause to arrest Hall.
    See Appellee Br. 19.
    For purposes of the Fourth Amendment, a stop that is
    unduly prolonged or intrusive transforms from an investigative
    stop into an arrest requiring probable cause. See United States
    v. Sharpe, 
    470 U.S. 675
    , 685 (1985). The point at which an
    investigative stop becomes an arrest is not marked with a bright
    line. See 
    id.
     Rather, the Court has “emphasized the need to
    consider the law enforcement purposes to be served by the stop
    as well as the time reasonably needed to effectuate those
    purposes.” 
    Id.
     In other words, investigative detention must last
    “no longer than is necessary to effectuate the purpose of the
    stop.” United States v. Hutchinson, 
    408 F.3d 796
    , 800 (D.C.
    Cir. 2005) (quoting Florida v. Royer, 
    460 U.S. 491
    , 500 (1983)
    (plurality opinion)).
    Relevant to that inquiry, and particularly germane on these
    alleged facts, is “whether the police diligently pursued a means
    of investigation that was likely to confirm or dispel their
    suspicions quickly, during which time it was necessary to
    detain the defendant.” Sharpe, 
    470 U.S. at 686
    . An
    investigatory stop “to maintain the status quo momentarily
    while obtaining more information” would have been “most
    reasonable in light of the facts known to [Lee] at the time.”
    Adams v. Williams, 
    407 U.S. 143
    , 146 (1972). Hall’s complaint
    alleges that Lee did not, however, undertake even the most
    basic means of investigation that could “confirm or dispel [her]
    22
    suspicions quickly.” Sharpe, 
    470 U.S. at 686
    ; accord Compl.
    ¶ 23. Officer Lee did not attempt to verify Cities’ contentions
    before handcuffing Hall, forcibly removing her from the bar,
    and putting her in the police cruiser. Compl. ¶¶ 23-28. And
    Lee failed to ask simple questions that might have uncovered
    that Hall had already provided her credit card, Cities may have
    already charged $935.04 to that card, Hall never actually
    refused to pay or left under circumstances suggesting she did
    not intend to return to settle her bill, and Hall’s friends were
    still present and might have had the authority and intention to
    pay or to contact Hall to confirm her intentions. See Id. ¶¶ 19,
    35. Moreover, Lee detained Hall for forty-five minutes, which
    a jury could find to be far longer than reasonably necessary to
    effectuate the purposes of an investigative stop, particularly
    given that the police found Hall close to Cities and all the
    relevant witnesses. On the facts as alleged, Officer Lee’s
    detention of Hall amounted to an arrest.
    We are mindful that courts should not indulge in
    “unrealistic second-guessing” of an officer’s assessment in a
    “swiftly developing situation.” Sharpe, 
    470 U.S. at 686
    . But
    here, on the facts as pleaded, the matter was quickly resolved
    once the police asked Hall a few, basic questions. In other
    words, we need not indulge any counterfactuals. Another
    officer’s actions at the scene show that, if Officer Lee had
    simply asked Hall about the bill Cities claimed that Hall
    refused to pay, Lee quickly would have discovered that Hall’s
    arrest and detention were unnecessary and unjustified.
    Having concluded that Hall’s detention was an arrest, not
    a mere investigatory stop, we consider whether Officer Lee
    acted with the requisite probable cause. Whether an officer
    acted with probable cause is an objective inquiry, dependent on
    whether the officer acted on the basis of “reasonably
    trustworthy information . . . sufficient to warrant a prudent
    23
    [person] in believing that the [suspect] had committed or was
    committing an offense.” Beck v. Ohio, 
    379 U.S. 89
    , 91 (1964).
    The precise point at which probable cause arises is “fluid,” and
    requires a “totality-of-the-circumstances analysis.” Illinois v.
    Gates, 
    462 U.S. 213
    , 232, 238-39 (1983).
    Probable cause to arrest requires at least some evidence
    supporting each element of the offense. The complaint alleges
    Officer Lee told Hall she was being detained for committing
    “[t]heft of services.” Compl. ¶ 24. Prima facie evidence of
    theft of services is evidence that “a person obtained services
    that he or she knew or had reason to believe were available to
    him or her only for compensation,” but the person “departed
    from the place where the services were obtained knowing or
    having reason to believe that no payment had been made for
    the services rendered.” D.C. CODE § 22-3211(c). According
    to the complaint, the officers acted on the basis of a phone call
    from Cities accusing Hall of theft of services. See Compl. ¶ 36.
    The complaint alleges the call was placed after Cities had
    already charged Hall’s bill to her card and received approval
    from the credit card company. The facts as alleged thus do not
    support the reported theft of services. There are no allegations,
    moreover, that officers took even the simplest steps to verify
    the details of the ostensible payment refusal. Taking the
    allegations of the complaint in the light most favorable to Hall
    and in the absence of information to corroborate Cities’
    assertions that Hall abandoned her bill, the district court could
    not conclude as a matter of law that the police had probable
    cause to conclude that Hall had committed or was committing
    theft of services.
    A phone call from a member of the public lodging a
    complaint is not alone probable cause when the caller is not
    known to the police as reliable and when the complaint could
    readily be verified but is not (as here, where the police failed to
    24
    ask Hall whether she in fact refused to pay)—at least in a
    circumstance such as the complaint Cities lodged here, which
    did not implicate an emergency situation, threatening conduct,
    a matter of public safety, or similar urgent concerns. See
    Adams, 
    407 U.S. at 146-47
     (known reliable informant’s tip
    “that was immediately verifiable at the scene” supported
    reasonable suspicion to justify a stop, but “may have been
    insufficient for a[n] arrest or search warrant”); see also
    Navarette, 
    134 S. Ct. at 1692
     (describing as a “close case,” but
    finding police had reasonable suspicion for a brief investigative
    stop of vehicle based on anonymous 911 call reporting that a
    specific vehicle had run caller’s car off the road); Florida v.
    J.L., 
    529 U.S. 266
    , 272-73 (2000) (holding anonymous tip that
    accurately described subject’s location and appearance, but did
    not show reliability in its “assertion of illegality,” did not
    provide reasonable suspicion, while acknowledging potential
    “circumstances under which the danger alleged in an
    anonymous tip might be so great as to justify a search even
    without a showing of reliability.”). If it were otherwise,
    members of the public could routinely call the police and, on
    the caller’s word alone, get their enemies locked up.
    The decisions of courts reviewing similar circumstances
    reinforce the inadequacy of the facts as alleged to show
    probable cause. In Moore v. Marketplace Rest., Inc., 
    754 F.2d 1336
     (7th Cir. 1985), police responded to a call from a manager
    at the Marketplace Restaurant who told them that five people
    consumed drinks, soups, and salads and left without paying. 
    Id. at 1340
    . The manager described the suspects and their
    vehicles, said the suspects were staying overnight at a nearby
    camping area, and said they would press charges should the
    suspects be apprehended. 
    Id.
     Police went to the campground,
    found the vehicles the manager had described, and knocked on
    the doors of the campers in which the suspects were sleeping.
    The officers entered the campers, asked whether the occupants
    25
    had been at the Marketplace Restaurant and, upon hearing they
    had, arrested them all. The officers took the suspects to jail
    where they detained them for approximately four hours. 
    Id. at 1340-41
    .
    The Moore court lamented that the “entire episode [might]
    have been avoided if the officer[s] . . . had used reasonable
    judgment and conducted a proper investigation, inquiring both
    as to the plaintiffs’ presence in the restaurant and the dispute
    over the bill.” 
    Id. at 1345-46
    . The record showed the campers
    presented no risk of flight nor any danger to officers. There
    was no allegation of any serious crime; only a small dinner bill
    was at stake in the claimed theft of services. 
    Id. at 1345
    .
    Therefore, the court determined, the deputies’ investigation at
    the scene was potentially insufficient and the potential want of
    probable cause remained an open jury question. 
    Id. at 1347
    .
    Similarly, in Allen v. City of Portland, 
    73 F.3d 232
     (9th
    Cir. 1995), a family of three attempted to use a half-price
    coupon to pay for part of their $25 meal. Id. at 234. The
    restaurant told them the coupon could not be used. Id. In
    protest, the family left $15 and the coupon to cover the meal.
    Id. The restaurant called 911 and reported a theft. Id. A
    responding officer testified that the reported theft “did not seem
    to be [of] a very large amount.” Id. Nonetheless, officers
    tracked the family to a second restaurant where the family had
    relocated, followed one of the family members into the
    women’s restroom, and “after a brief discussion told [the
    woman] that she was under arrest.” Id. Before the arrest, the
    woman acknowledged that there had been a dispute over the
    cost of the meal and did not claim to have paid the full price
    demanded, but the court held that the officers lacked probable
    cause to arrest. Id. at 234-35.
    26
    When pressed at oral argument for any more direct
    support, the District of Columbia cited Royster v. Nichols, 
    698 F.3d 681
     (8th Cir. 2012), but that decision also fails to support
    a determination that the officers had probable cause in this
    case. In Royster, the Eighth Circuit concluded that police had
    probable cause to arrest Royster for theft of services after he
    refused to sign his credit card receipt when prompted to do so
    by the police. Id. at 684-86, 689-90. Here, Hall did just the
    opposite.
    Finally, Officer Lee asserts qualified immunity. Qualified
    immunity shields officers from suit for false arrest when, “in
    light of clearly established law and the information the
    [arresting] officers possessed,” a reasonable officer could have
    believed the arrest was lawful. Hunter v. Bryant, 
    502 U.S. 224
    ,
    227 (1991) (per curiam) (alteration in original) (quoting
    Anderson v. Creighton, 
    483 U.S. 635
    , 641 (1987)); accord
    Barham v. Ramsey, 
    434 F.3d 565
    , 573 (D.C. Cir. 2006). In
    other words, “if a reasonable officer could have believed that
    probable cause existed” to arrest Hall on the facts as Hall
    alleged them, Officer Lee would be entitled to immunity.
    Hunter, 
    502 U.S. at 228
    . Cities’ phone call giving a one-sided
    and uncorroborated account of events was not “reasonably
    trustworthy information . . . sufficient to warrant a prudent
    [officer] in believing” that Hall committed theft of services. 
    Id.
    No reasonable officer would have arrested Hall for theft of
    services, as Officer Lee did, without even attempting to verify
    that Hall indeed refused and did not intend to pay her bill.
    Because on the allegations of the complaint Lee’s
    detention of Hall constituted a de facto arrest, and Lee acted
    without probable cause or even a reasonable claim thereto,
    judgment on the pleadings was not warranted on Hall’s section
    1983 false arrest claim against Lee.
    27
    b. Common Law False Arrest and
    Imprisonment Claims Against Officer Lee
    The lack of probable cause for Hall’s arrest also supports
    vacatur of the order dismissing on the pleadings Hall’s
    common law false arrest and imprisonment claims.
    Under D.C. common law, false arrest and false
    imprisonment are as a practical matter indistinguishable.
    Enders v. District of Columbia, 
    4 A.3d 457
    , 461 (D.C. 2010).
    The essential elements of liability are “(1) the detention or
    restraint of one against his or her will, and (2) the unlawfulness
    of the detention or restraint.” 
    Id.
     (quoting 32 AM. J UR. 2d § 7
    (2007)); see also Harris v. U.S. Dep’t of Veterans Affairs, 
    776 F.3d 907
    , 911-12 (D.C. Cir. 2015). The central question here
    is whether the arrest was justified—that is, whether it was
    supported by probable cause. As we discussed above, the
    allegations of the complaint do not show probable cause to
    arrest Hall. Accordingly, judgment on the common law false
    arrest and imprisonment claims against Officer Lee is vacated.
    III.    Excessive Force Claims Against Officer Lee
    Finally, we turn to the third question in our analysis: Did
    police use excessive force against Hall, or was their use of force
    justified by resistance on Hall’s part? Hall’s complaint alleged
    three counts that hinge on this question: Count I’s section 1983
    excessive force claim, Count II’s common law assault claim,
    and Count III’s common law battery claim. 2 The district court
    2
    The district court dismissed the entirety of Count I on the pleadings
    based on its conclusion that the officers acted with probable cause to
    arrest Hall, seemingly confining its analysis to a section 1983 false
    arrest claim. Hall, 73 F. Supp. 3d at 120-21. It is not apparent why
    the court did not read Count I to assert a section 1983 excessive force
    28
    dismissed the excessive force and assault claims on the
    pleadings, and granted summary judgment against Hall on the
    battery claim. We review both types of disposition de novo and
    draw all inferences in Hall’s favor. For the former, we look
    only to the facts as pleaded; for the latter, we have the benefit
    of evidence produced during discovery. See Mpoy, 758 F.3d at
    287; Robinson, 818 F.3d at 8.
    a. Facts as Pleaded Support Claims of
    Unconstitutional Excessive Force and
    Common Law Assault
    As pleaded, the facts relevant to Lee’s use of force are as
    follows: Hall was in the bathroom of the bar across the street
    from Cities when there was a knock at the door, to which Hall
    responded, “Someone’s in here.” Compl. ¶ 21. Then came a
    louder knock and the statement, “It’s the police.” Id.
    “Immediately thereafter,” without awaiting a response, Lee and
    her partner “broke down” the bathroom door, “threw [Hall] up
    against the bathroom wall,” and handcuffed her. Id. ¶ 22. Lee
    then “dragged” Hall out of the restaurant. Id. ¶ 24. Outside the
    restaurant, Lee “continued to tighten the handcuffs on [Hall’s]
    wrists to the point that [Hall] lost feeling in her thumb and hand
    and told [Lee] that she was hurting [Hall], but [Lee] still
    retained a firm grip on [Hall’s] upper right arm, enough to leave
    a full handprint bruise.” Id. ¶ 26. Lee then “dragged” Hall to
    a police cruiser and “threw” Hall in the back seat. Id. ¶ 28.
    claim as well. The complaint spells out that “Defendants Lee and
    John Doe substantially and meaningfully deprived Plaintiff of her
    right to be secure in her person under the Fourth Amendment,
    subjected Plaintiff to objectively excessive and excessive use of
    force which were unreasonable and constitute[d] an unlawful
    seizure.” Compl. ¶ 45.
    29
    i.   Section 1983 Excessive Force
    We analyze a section 1983 claim of excessive force in
    violation of the Fourth Amendment under the constitutional
    “objective reasonableness” standard. Cty. of Los Angeles v.
    Mendez, 
    137 S. Ct. 1539
    , 1546 (2017) (quoting Saucier v. Katz,
    
    533 U.S. 194
    , 207 (2001)); accord Graham v. Connor, 
    490 U.S. 386
    , 396 (1989). We assess whether the use of force was
    reasonable by balancing the “nature and quality of the intrusion
    on the individual’s Fourth Amendment interests against the
    importance of the governmental interests alleged to justify the
    intrusion.” Tolan, 
    134 S. Ct. at 1865
     (quoting Tennessee v.
    Garner, 
    471 U.S. 1
    , 8 (1985)). We pay “careful attention to
    the facts and circumstances of [the] particular case, including
    the severity of the crime at issue, whether the suspect poses an
    immediate threat to the safety of the officer or others, and
    whether [s]he is actively resisting arrest or attempting to evade
    arrest by flight.” Johnson v. District of Columbia, 
    528 F.3d 969
    , 974 (D.C. Cir. 2008) (first alteration in original) (quoting
    Graham, 
    490 U.S. at 396
    ). “An officer’s act of violence
    violates the Fourth Amendment’s prohibition against
    unreasonable seizures if it furthers no governmental interest,
    such as apprehending a suspect or protecting an officer or the
    public.” Id. at 976. Because Officer Lee raised a defense of
    qualified immunity, we analyze the excessive force claim with
    an additional layer of protection for the officer, asking whether
    the violated right was clearly established. See Mullenix v.
    Luna, 
    136 S. Ct. 305
    , 308 (2015) (per curiam); Saucier, 533
    U.S. at 200-02.
    The complaint alleges that Officer Lee “threw Plaintiff up
    against the bathroom wall,” “dragged Plaintiff out of the [bar],”
    “tighten[ed] the handcuffs on Plaintiff’s wrists to the point that
    Plaintiff lost feeling in her thumb and hand,” “dragged Plaintiff
    to an empty parked police cruiser . . . and threw Plaintiff in the
    30
    back seat.” Compl. ¶¶ 22, 24, 26, 28. It further alleges that
    Officer Lee thereby injured Hall’s wrist. Id. ¶ 32. The
    complaint contains no indication that Hall posed any threat to
    Lee or others, or that Hall had committed a serious crime. On
    the facts as the complaint describes them, Lee’s force was
    without justification, and the excessive force claim should not
    have been dismissed on the pleadings. We vacate the dismissal
    and remand the claim for further proceedings.
    ii.   Assault
    The same allegations that support the claim of excessive
    force against Lee also require reversal and remand of the
    district court dismissal of the assault claim. “An assault is an
    intentional and unlawful attempt or threat, either by words or
    by acts, to do physical harm to the victim.” Evans-Reid v.
    District of Columbia, 
    930 A.2d 930
    , 937 (D.C. 2007) (internal
    quotation marks omitted). The district court held that the
    complaint fails to allege “that the officers made any threats of
    harm which were objectively unreasonable.” Hall, 73 F. Supp.
    3d at 121. We read the complaint to allege a course of conduct
    that conveyed a threat to Hall, reasonably causing her to fear
    for her safety. Officers broke down the bathroom door, threw
    Hall up against a wall, dragged Hall around, and tightened her
    cuffs when she protested that she was in pain. The officers did
    so abruptly and without warning, ignored her queries and
    objections, and refused to identify themselves or explain what
    was going on. Those allegations are fairly read to claim not
    only excessive use of force, but also a threatening message of
    more brutality in store for Hall if she questioned the officers’
    actions.
    31
    b. Facts Revealed Through Discovery Support
    the Battery Claim Against Officer Lee
    Hall’s testimony corroborated and added detail to the
    complaint’s allegations; nothing in discovery indisputably
    defeated any material aspect of the allegations that stated the
    excessive force claims. For instance, Hall testified that, after
    police knocked on the single-occupancy bathroom door and
    yelled, “Open up, it’s the police,” Hall let out a “small giggle,”
    but before she “even ha[d] time to think about opening the
    door,” the officers broke it down and slammed Hall against the
    wall. Hall Dep., 47:15-48:6. Hall testified that when she
    complained to Officer Lee “that the handcuffs were too tight,”
    Lee told Hall to “shut up” and then Officer Lee “pushed the
    sides to tighten” the cuffs. Id. at 51:20-52:6. When Hall
    complained again and stated that her thumb was going numb,
    Lee told her to “[s]hut up” and “stop resisting.” Id. at 54:7-11.
    Officer Lee twice tightened Hall’s handcuffs in response to
    Hall’s complaints. Id. at 73:10-18. Officer Lee forced Hall
    down on her knees on the concrete, scraping and bruising her.
    Id. at 80:19-22. Lee held Hall there with her knee in Hall’s
    back. Id. at 58:17-19. When Hall attempted to stand up with
    her hands cuffed behind her, Officer Lee grabbed Hall by her
    elbows behind her back and “yanked” her up. Id. at 54:22.
    Eventually, Lee “drag[ged]” Hall to a police cruiser and threw
    her in the backseat. Id. at 63:12-13.
    Two of Hall’s friends who witnessed the scene
    corroborated her testimony. Kay Vollans, who was with Hall
    in the bathroom of the bar, testified that police kicked in the
    door and that Lee dragged Hall out of the bar. Vollans Dep.,
    23:15-23:17; 25:22-26:11, Mar. 19, 2015. Once outside,
    Vollans testified, Lee forced Hall to her knees on the concrete
    sidewalk, and lifted Hall’s hands behind her back and pointed
    them to the sky while Hall was handcuffed. Id. at 29:17-20;
    32
    34:4-10. Hall’s complaints of pain throughout the interaction
    were met with commands to shut up. Id. at 37:4-17. Gary
    Jones also testified that Lee dragged Hall out of the bar and that
    when Hall was on the ground, Lee put her knee in Hall’s back
    while pulling Hall’s arms up behind her by the cuffs. Jones
    Dep., 27:3-28:21; 36:16-18, Mar. 19, 2015.
    Officer Lee’s testimony characterized the interaction
    differently. She testified that her partner, a male officer, was
    the one who “grabbed” Hall in the bathroom and handcuffed
    her. Lee Dep., 25:1-8. Officer Lee testified that police
    handcuffed Hall because she fit the description of a black
    female wearing a yellow sundress who had reportedly
    committed “theft one of services,” a felony. Id. at 25:14-18.
    According to Lee, Hall was considered a flight risk because she
    had left Cities. Id. at 26:4-16. Lee testified that she “placed”
    Hall down on the sidewalk; she later testified that she did so for
    fear that Hall might “stumble and fall,” given her high heels.
    Id. at 65:18-66:2. And Lee testified that Hall was “screaming,
    and shouting, and fighting, and pulling away,” and was
    generally “not compliant.” Id. at 28:10, 65:15.
    Finally, the parties devote multiple pages in their appellate
    briefs to arguing over the severity of Hall’s wrist injury and its
    relevance to the analysis. See Appellant Br. 13 (arguing that
    Hall was diagnosed with and treated for a broken wrist);
    Appellee Br. 31-33 (arguing the “undisputed medical records
    show that Ms. Hall did not fracture her wrist”). The record
    shows that Hall was initially diagnosed with a potential wrist
    fracture, but that follow-up with a radiologist called that
    diagnosis into question. In any event, a reasonable jury could
    conclude on the summary judgment record that Hall
    experienced pain, numbness, limited mobility in her wrist and
    hand, and scrapes and bruises. The particular medical
    diagnosis of Hall’s wrist injury is not determinative of whether
    33
    Officer Lee used excessive force. With the record evidence in
    mind, we move to the battery claim, dismissed by the district
    court at summary judgment.
    Discovery corroborated Hall’s allegations that Lee used
    force against her without justification, creating a jury issue on
    the battery claim. A police officer is liable for battery when
    she commits an “intentional act that causes harmful or
    offensive bodily contact” and when the officer’s use of such
    force was “in excess of [that] which the actor reasonably
    believes to be necessary.” District of Columbia v. Chinn, 
    839 A.2d 701
    , 705-06 (D.C. 2003) (quoting Holder v. District of
    Columbia, 
    700 A.2d 738
    , 741 (D.C. 1997)). “[T]he officer
    must subjectively believe that he or she used no more force than
    necessary, but the officer’s judgment is [also] compared to that
    of a hypothetical reasonable police officer placed in the same
    situation.” Scales v. District of Columbia, 
    973 A.2d 722
    , 730
    (D.C. 2009).
    The district court granted summary judgment to Officer
    Lee on the battery claim, reasoning that Hall’s own testimony
    put beyond dispute that she was resisting arrest sufficiently to
    justify Lee’s use of force. In our view, however, a reasonable
    jury could reject Officer Lee’s contention that, starting when
    Hall did not immediately open the bathroom door in response
    to the police directive to “[o]pen up,” Hall resisted the officers
    and thereby justified their use of force. See Hall, 
    2016 WL 1452325
    , at *2. The record could support a jury determination
    that the officers did not give Hall an opportunity to comply
    with their command to open the bathroom door before
    “bust[ing]” through the door. See Hall Dep., 48:3.
    The district court also concluded that the record placed
    beyond dispute that Hall resisted arrest after she was
    handcuffed on the ground because, as the district court put it,
    34
    she “moved and behaved in ways that a police officer could
    reasonably conclude were meant to defy arrest.” Hall, 
    2016 WL 1452325
    , at *3. The court recounted that Hall’s testimony
    showed that she “tried to stand after Lee had forced her to
    kneel, and moved abruptly, even ‘swing[ing] around,’ during
    the arrest.” 
    Id.
     Reasonable jurors could disagree, however,
    whether Hall’s movements were resistant, and whether Officer
    Lee’s use of force was an appropriate response. Hall testified
    that she complained about her handcuffs being too tight, and
    that Lee responded by tightening the handcuffs. Hall Dep.,
    51:20-52:6. Hall tried to stand up because her knees were cut
    from being forced to kneel on concrete, in response to which
    Lee “grabbed [Hall by her] elbows and yank[ed her] up.” Id.
    at 54:17-22. Hall’s friends both corroborated Hall’s testimony.
    And, given Officer Lee’s failure to explain to Hall that she was
    under arrest or to articulate why Hall was being detained—
    beyond saying “theft of services,” which Hall apparently heard
    as “[t]hat’s the services,” id. at 50:2-4—a jury could determine
    that Hall’s attempts to view Lee’s badge number were
    appropriate, non-resistant conduct. Most importantly, a
    reasonable jury could find on these facts that Officer Lee
    should have perceived that she could resolve the situation
    without physical force. At summary judgment, when we are
    required to view the record in the light most favorable to Hall,
    we cannot say that a reasonable jury would be required to find
    that, given Hall’s conduct, Officer Lee’s force was justified.
    Conclusion
    We affirm summary judgment on the negligence,
    negligent and intentional infliction of emotional distress, and
    defamation claims against Seyhan Duru. We affirm, as
    forfeited on appeal, dismissal of the negligence claim against
    the District and Officer Lee as well as the negligent and
    intentional infliction of emotional distress claims against Lee.
    35
    We vacate the district court’s grant of summary judgment to
    Cities on the negligence, conversion, and defamation claims
    against it. We also vacate the dismissal of Hall’s section 1983
    excessive force and false arrest, common law false arrest and
    imprisonment, and assault claims against Officer Lee. Finally,
    we vacate summary judgment on the battery claim against
    Officer Lee. We remand the surviving counts to the district
    court for further proceedings.
    So ordered.
    

Document Info

Docket Number: 16-7056

Citation Numbers: 867 F.3d 138

Filed Date: 8/11/2017

Precedential Status: Precedential

Modified Date: 1/12/2023

Authorities (44)

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American Wildlands v. Kempthorne , 530 F.3d 991 ( 2008 )

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Barham, Jeffrey v. Ramsey, Charles H. , 434 F.3d 565 ( 2006 )

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Grasso v. Blue Bell Waffle Shop, Incorporated , 164 A.2d 475 ( 1960 )

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Holder v. District of Columbia , 700 A.2d 738 ( 1997 )

Columbia First Bank v. Ferguson , 665 A.2d 650 ( 1995 )

Majeska v. District of Columbia , 812 A.2d 948 ( 2002 )

Jones v. Howard University, Inc. , 589 A.2d 419 ( 1991 )

Evans-Reid v. District of Columbia , 930 A.2d 930 ( 2007 )

Brown Ex Rel. Brown v. Argenbright Security, Inc. , 782 A.2d 752 ( 2001 )

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