Ayala v. Antelope Valley Newspapers, Inc. , 59 Cal. 4th 522 ( 2014 )


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  • Filed 6/30/14
    IN THE SUPREME COURT OF CALIFORNIA
    MARIA AYALA et al.,                   )
    )
    Plaintiffs and Appellants, )
    )                          S206874
    v.                         )
    )                    Ct.App. 2/4 B235484
    ANTELOPE VALLEY NEWSPAPERS,           )
    INC.,                                 )                    Los Angeles County
    )                  Super. Ct. No. BC403405
    Defendant and Respondent. )
    ____________________________________)
    Antelope Valley Newspapers, Inc. (Antelope Valley) is the publisher of the
    Antelope Valley Press, a daily newspaper. To deliver the paper to its subscribers,
    Antelope Valley contracts with individual carriers. Four carriers, Maria Ayala,
    Josefina Briseño, Rosa Duran, and Osman Nuñez, contend Antelope Valley
    illegally treats them as independent contractors, rather than employees, and
    thereby deprives them of a host of wage and hour protections to which they are
    legally entitled.
    The merits of the complaint are not before us. The sole question is whether
    this case can proceed as a class action. The trial court concluded the case could
    not, holding that on the critical question whether Ayala and others were
    employees, plaintiffs had not shown common questions predominate; to determine
    employee status, in the trial court‘s view, would necessitate numerous
    unmanageable individual inquiries into the extent to which each carrier was
    afforded discretion in his or her work. The Court of Appeal disagreed in part,
    holding that the trial court had misunderstood the nature of the inquiries called for,
    and remanded for reconsideration of the class certification motion as to five of the
    complaint‘s claims.
    We affirm. Whether a common law employer-employee relationship exists
    turns foremost on the degree of a hirer‘s right to control how the end result is
    achieved. (S. G. Borello & Sons, Inc. v. Department of Industrial Relations (1989)
    
    48 Cal. 3d 341
    , 350 (Borello).) In turn, whether the hirer‘s right to control can be
    shown on a classwide basis will depend on the extent to which individual
    variations in the hirer‘s rights vis-à-vis each putative class member exist, and
    whether such variations, if any, are manageable. Because the trial court
    principally rejected certification based not on differences in Antelope Valley‘s
    right to exercise control, but on variations in how that right was exercised, its
    decision cannot stand.
    FACTUAL AND PROCEDURAL BACKGROUND
    Defendant Antelope Valley circulates the Antelope Valley Press daily to
    subscribers throughout Los Angeles and Kern Counties. To distribute the paper,
    Antelope Valley operates distribution facilities in both counties and contracts with
    individual carriers using a preprinted standard form contract. Named plaintiffs
    Maria Ayala, Josefina Briseño, Rosa Duran, and Osman Nuñez (collectively
    Ayala) are or were newspaper carriers for Antelope Valley.
    In December 2008, Ayala sued on behalf of a putative class of Antelope
    Valley carriers. The complaint contends that Antelope Valley treats its carriers as
    independent contractors when, as a matter of law, they are employees.
    Consequently, Antelope Valley denies its carriers various wage and hour
    protections to which they are entitled. The complaint alleges unpaid overtime,
    unlawful deductions, failure to provide breaks, and failure to reimburse for
    2
    business expenses, among other statutory and wage order violations (Lab. Code,
    §§ 221, 223, 226, 226.3, 226.7, 512, 1174, 1194, 2802; Industrial Welf. Com.
    wage order No. 1-2001, subds. 3, 7–9, 11–12 (IWC wage order No. 1-2001) (Cal.
    Code Regs., tit. 8, § 11010)), as well as unfair competition based on these
    violations (Bus. & Prof. Code, § 17200).
    Ayala sought class certification. She contended the central question in
    establishing liability was whether carriers are employees, and that this question
    could be resolved through common proof, including but not limited to the contents
    of the standard contract entered into between Antelope Valley and its carriers.
    Antelope Valley opposed certification. Because of alleged individual variations in
    how carriers performed their work, it disagreed that the question of employee
    status could be resolved on a common basis. Antelope Valley further argued that
    even if the carriers were employees, some of the causes of action presented
    additional unmanageable individual issues that should nevertheless preclude
    certification.
    The trial court denied class certification. It concluded common issues did
    not predominate because resolving the carriers‘ employee status would require
    ―heavily individualized inquiries‖ into Antelope Valley‘s control over the carriers‘
    work. Moreover, the claims for overtime and for meal and rest breaks would
    require additional claim-specific individualized inquiries. Because individual
    issues predominated, class resolution of the claims was not superior to individual
    lawsuits by each carrier.
    A unanimous Court of Appeal affirmed in part and reversed in part. It
    agreed with the trial court that Ayala had not shown how her overtime, meal
    break, and rest break claims could be managed on a classwide basis. As for the
    remaining claims, however, it disagreed that proof of employee status would
    necessarily entail a host of individual inquiries. In the Court of Appeal‘s view,
    3
    although evidence of variation in how carriers performed their work might support
    Antelope Valley‘s position that it did not control the carriers‘ work, such evidence
    would not convert the critical question—how much right does Antelope Valley
    have to control what its carriers do?—from a common one capable of answer on a
    classwide basis to an individual one requiring mini-trials.
    We granted Antelope Valley‘s petition for review.
    DISCUSSION
    I.     Class Action Principles
    ―The party advocating class treatment must demonstrate the existence of an
    ascertainable and sufficiently numerous class, a well-defined community of
    interest, and substantial benefits from certification that render proceeding as a
    class superior to the alternatives. [Citations.] ‗In turn, the ―community of interest
    requirement embodies three factors: (1) predominant common questions of law or
    fact; (2) class representatives with claims or defenses typical of the class; and (3)
    class representatives who can adequately represent the class.‖ ‘ ‖ (Brinker
    Restaurant Corp. v. Superior Court (2012) 
    53 Cal. 4th 1004
    , 1021 (Brinker).)
    Here, the presence or absence of predominant common questions is the sole issue
    on appeal.1
    We review the trial court‘s ruling for abuse of discretion and generally will
    not disturb it ― ‗unless (1) it is unsupported by substantial evidence, (2) it rests on
    improper criteria, or (3) it rests on erroneous legal assumptions.‘ ‖ 
    (Brinker, supra
    , 53 Cal.4th at p. 1022.) We review the trial court‘s actual reasons for
    1      While the trial court also concluded class treatment was not superior to
    other means of resolving the complaint‘s claims, that determination was wholly
    derivative of its conclusion that individual questions of fact and law would
    predominate over common ones. Our opinion therefore focuses on the trial court‘s
    predominance analysis.
    4
    granting or denying certification; if they are erroneous, we must reverse, whether
    or not other reasons not relied upon might have supported the ruling. (Linder v.
    Thrifty Oil Co. (2000) 
    23 Cal. 4th 429
    , 436.)
    II.    The Test for Employee Status
    We begin by identifying the principal legal issues and examining the
    substantive law that will govern. In doing so, we do not seek to resolve those
    issues. Rather, the question at this stage is whether the operative legal principles,
    as applied to the facts of the case, render the claims susceptible to resolution on a
    common basis. 
    (Brinker, supra
    , 53 Cal.4th at pp. 1023–1025; Sav-On Drug
    Stores, Inc. v. Superior Court (2004) 
    34 Cal. 4th 319
    , 327 [the focus ―is on what
    type of questions—common or individual—are likely to arise in the action, rather
    than on the merits of the case‖].)
    The trial court and Court of Appeal correctly recognized as the central legal
    issue whether putative class members are employees for purposes of the
    provisions under which they sue. If they are employees, Antelope Valley owes
    them various duties that it may not have fulfilled; if they are not, no liability can
    attach. In turn, whether putative class members‘ employee status can be
    commonly resolved hinges on the governing test for employment.
    In deciding whether plaintiffs were employees or independent contractors,
    the trial court and Court of Appeal applied the common law test, discussed most
    recently at length in 
    Borello, supra
    , 
    48 Cal. 3d 341
    . We solicited supplemental
    briefing concerning the possible relevance of the additional tests for employee
    status in IWC wage order No. 1-2001, subdivision 2(D)–(F). (See Martinez v.
    Combs (2010) 
    49 Cal. 4th 35
    , 57-66; Bradley v. Networkers Internat., LLC (2012)
    
    211 Cal. App. 4th 1129
    , 1146–1147; Sotelo v. Medianews Group, Inc. (2012) 
    207 Cal. App. 4th 639
    , 660–662.) In light of the supplemental briefing, and because
    5
    plaintiffs proceeded below on the sole basis that they are employees under the
    common law, we now conclude we may resolve the case by applying the common
    law test for employment, without considering these other tests. (Cf. Sav-on Drug
    Stores, Inc. v. Superior 
    Court, supra
    , 34 Cal.4th at p. 327 [the class certification
    inquiry must focus on ―whether the theory of recovery advanced by the proponents
    of certification is, as an analytical matter, likely to prove amenable to class
    treatment‖].) Accordingly, we leave for another day the question what
    application, if any, the wage order tests for employee status might have to wage
    and hour claims such as these, and confine ourselves to considering whether
    plaintiffs‘ theory that they are employees under the common law definition is one
    susceptible to proof on a classwide basis.
    Under the common law, ― ‗[t]he principal test of an employment
    relationship is whether the person to whom service is rendered has the right to
    control the manner and means of accomplishing the result desired.‘ ‖ (
    Borello, supra
    , 48 Cal.3d at p. 350, quoting Tieberg v. Unemployment Ins. App. Bd. (1970)
    
    2 Cal. 3d 943
    , 946; accord, Empire Star Mines Co. v. Cal. Emp. Com. (1946) 
    28 Cal. 2d 33
    , 43.) What matters is whether the hirer ―retains all necessary control‖
    over its operations. (Borello, at p. 357.) ― ‗[T]he fact that a certain amount of
    freedom of action is inherent in the nature of the work does not change the
    character of the employment where the employer has general supervision and
    control over it.‘ ‖ (Burlingham v. Gray (1943) 
    22 Cal. 2d 87
    , 100; see Toyota
    Motor Sales U.S.A., Inc. v. Superior Court (1990) 
    220 Cal. App. 3d 864
    , 876; Grant
    v. Woods (1977) 
    71 Cal. App. 3d 647
    , 653.) Perhaps the strongest evidence of the
    right to control is whether the hirer can discharge the worker without cause,
    because ―[t]he power of the principal to terminate the services of the agent gives
    him the means of controlling the agent‘s activities.‖ (Malloy v. Fong (1951) 
    37 Cal. 2d 356
    , 370; see Borello, at p. 350; Kowalski v. Shell Oil Co. (1979) 
    23 Cal. 3d 6
    168, 177; Isenberg v. California Emp. Stab. Com. (1947) 
    30 Cal. 2d 34
    , 39;
    Burlingham, at pp. 99–100.)2
    While the extent of the hirer‘s right to control the work is the foremost
    consideration in assessing whether a common law employer-employee relationship
    exists, our precedents also recognize a range of secondary indicia drawn from the
    Second and Third Restatements of Agency that may in a given case evince an
    employment relationship. Courts may consider ―(a) whether the one performing
    services is engaged in a distinct occupation or business; (b) the kind of occupation,
    with reference to whether, in the locality, the work is usually done under the
    direction of the principal or by a specialist without supervision; (c) the skill
    required in the particular occupation; (d) whether the principal or the worker
    supplies the instrumentalities, tools, and the place of work for the person doing the
    work; (e) the length of time for which the services are to be performed; (f) the
    method of payment, whether by the time or by the job; (g) whether or not the work
    is a part of the regular business of the principal; and (h) whether or not the parties
    believe they are creating the relationship of employer-employee.‖ (
    Borello, supra
    ,
    48 Cal.3d at p. 351; see, e.g., Tieberg v. Unemployment Ins. App. 
    Bd., supra
    , 2
    Cal.3d at pp. 949–950 & fn. 4; Empire Star Mines Co. v. Cal. Emp. 
    Com., supra
    ,
    28 Cal.2d at pp. 43–44; Futrell v. Payday California, Inc. (2010) 
    190 Cal. App. 4th 1419
    , 1434; Rest.3d Agency, § 7.07, com. f, pp. 210–211; Rest.2d Agency, § 220,
    subd. (2).)3
    2      The worker‘s corresponding right to leave is similarly relevant: ― ‗An
    employee may quit, but an independent contractor is legally obligated to complete
    his contract.‘ ‖ (Perguica v. Ind. Acc. Com. (1947) 
    29 Cal. 2d 857
    , 860.)
    3      As Justice Chin‘s concurrence notes, Borello recognized ―the concept of
    ‗employment‘ embodied in the [Workers‘ Compensation] Act is not inherently
    limited by common law principles‖ (
    Borello, supra
    , 48 Cal.3d at p. 351) and
    (footnote continued on next page)
    7
    III.     Predominance and Common Law Employee Status
    A.       Control
    The trial court considered the various criteria relevant to certification,
    concluding the proposed class was sufficiently numerous and ascertainable and the
    class representatives had claims typical of the class and could adequately represent
    it. It further concluded, however, that common questions did not predominate;
    instead, ―numerous individual inquiries‖ would be ―required to determine whether
    carriers are member of the class,‖ and thus a class action was not a superior way of
    proceeding. This was so because the record demonstrated ―heavily individualized
    inquiries [would be] required to conduct the ‗control test‘ ‖ and decide the central
    question whether any given worker was an employee.
    As the parties and trial court correctly recognized, control over how a result
    is achieved lies at the heart of the common law test for employment. (
    Borello, supra
    , 48 Cal.3d at p. 350.) Indeed, absent a common (or individual, but
    manageable) means of assessing the degree of the hirer‘s control, we doubt claims
    dependent on application of the common law test could be certified.
    Significantly, what matters under the common law is not how much control
    a hirer exercises, but how much control the hirer retains the right to exercise.
    (footnote continued from previous page)
    identified a handful of other considerations that might ―overlap those pertinent
    under the common law‖ (id. at p. 354; see 
    id. at pp.
    351–355 [discussing
    additional considerations relevant in light of the remedial purposes of the statutory
    scheme there at issue]). Strictly speaking, however, those further considerations
    are not part of the common law test for employee status. The concurrence‘s
    assertion they are relevant here (conc. opn. of Chin, J., post, at pp. 12–14) rests on
    the legal assumption they play a role in deciding employee status for wage claims,
    an assumption we decline to embrace, leaving for another day resolution of its
    validity. (See Martinez v. 
    Combs, supra
    , 49 Cal.4th at pp. 64, 73.)
    8
    (Perguica v. Ind. Acc. 
    Com., supra
    , 29 Cal.2d at pp. 859–860 [―The existence of
    such right of control, and not the extent of its exercise, gives rise to the employer-
    employee relationship.‖]; Empire Star Mines Co. v. Cal. Emp. 
    Com., supra
    , 28
    Cal.2d at p. 43 [―If the employer has the authority to exercise complete control,
    whether or not that right is exercised with respect to all details, an employer-
    employee relationship exists.‖]; Industrial Ind. Exch. v. Ind. Acc. Com. (1945) 
    26 Cal. 2d 130
    , 135 [―The right to control and direct the activities of the alleged
    employee or the manner and method in which the work is performed, whether
    exercised or not, gives rise to the employment relationship.‖]; S.A. Gerrard Co. v.
    Industrial Acc. Com. (1941) 
    17 Cal. 2d 411
    , 414 [―the right to control, rather than
    the amount of control which was exercised, is the determinative factor‖]; Hillen v.
    Industrial Acc. Com. (1926) 
    199 Cal. 577
    , 581–582 [―It is not a question of
    interference, or non-interference, not a question of whether there have been
    suggestions, or even orders, as to the conduct of the work; but a question of the
    right to act, as distinguished from the act itself or the failure to act.‖].) Whether a
    right of control exists may be measured by asking ― ‗ ―whether or not, if
    instructions were given, they would have to be obeyed‖ ‘ ‖ on pain of at-will
    ― ‗ ―discharge[] for disobedience.‖ ‘ ‖ (Toyota Motor Sales U.S.A., Inc. v.
    Superior 
    Court, supra
    , 220 Cal.App.3d at p. 875.)
    A court evaluating predominance ―must determine whether the elements
    necessary to establish liability [here, employee status] are susceptible to common
    proof or, if not, whether there are ways to manage effectively proof of any
    elements that may require individualized evidence.‖ 
    (Brinker, supra
    , 53 Cal.4th at
    p. 1024.) Consequently, at the certification stage, the relevant inquiry is not what
    degree of control Antelope Valley retained over the manner and means of its
    papers‘ delivery. It is, instead, a question one step further removed: Is Antelope
    Valley‘s right of control over its carriers, whether great or small, sufficiently
    9
    uniform to permit classwide assessment? That is, is there a common way to show
    Antelope Valley possessed essentially the same legal right of control with respect
    to each of its carriers? Alternatively, did its rights vary substantially, such that it
    might subject some carriers to extensive control as to how they delivered, subject
    to firing at will, while as to others it had few rights and could not have directed
    their manner of delivery even had it wanted, with no common proof able to
    capture these differences?
    The trial court lost sight of this question. Its order reveals the denial of
    certification ultimately rested on two related determinations: (1) the record
    reflected considerable variation in the degree to which Antelope Valley exercised
    control over its carriers; and (2) the putative class as a whole was not subject to
    pervasive control as to the manner and means of delivering papers. Neither of
    these considerations resolves the relevant inquiry. Whether Antelope Valley
    varied in how it exercised control does not answer whether there were variations
    in its underlying right to exercise that control that could not be managed by the
    trial court. Likewise, the scope of Antelope Valley‘s right to control the work
    does not in itself determine whether that right is amenable to common proof.
    We discuss first the relationship between the right of control and the
    exercise of that control. The carriers‘ relationship with Antelope Valley was
    governed by a form contract; Antelope Valley stipulated that during the relevant
    period two such contracts were in use. Self-evidently, ―[s]uch agreements are a
    significant factor for consideration‖ in assessing a hirer‘s right to control a hiree‘s
    work. (Tieberg v. Unemployment Ins. App. 
    Bd., supra
    , 2 Cal.3d at p. 952; see
    Rest.2d Agency, § 220, subd. (2)(a) [what matters is ―the extent of control which,
    by the agreement, the master may exercise over the details of the work,‖ italics
    added]; Dalton v. Lee Publications (S.D.Cal. 2010) 
    270 F.R.D. 555
    , 563 [―The
    primary factor, the right to control, is also susceptible to common proof. This is
    10
    because the rights and obligations of the class members and Defendant are set
    forth in two sets of substantially identical contracts.‖]; Norris-Wilson v. Delta-T
    Group, Inc. (S.D.Cal. 2010) 
    270 F.R.D. 596
    , 608 [same].)
    At the certification stage, the importance of a form contract is not in what it
    says, but that the degree of control it spells out is uniform across the class. Here,
    for example, the two form contracts address, similarly for all carriers, the extent of
    Antelope Valley‘s control over what is to be delivered, when, and how, as well as
    Antelope Valley‘s right to terminate the contract without cause on 30 days‘ notice.
    The trial court here afforded only cursory attention to the parties‘ written
    contract, instead concentrating on the particulars of the parties‘ many declarations
    and detailing a dozen or so ways in which delivery practices, or Antelope Valley‘s
    exercise of control over those practices, varied from carrier to carrier—e.g.,
    whether carriers were instructed on how to fold papers, whether they bagged or
    ―rubber banded‖ papers, and whether they followed the delivery order on their
    route lists. In so doing, the court focused on the wrong legal question—whether
    and to what extent Antelope Valley exercised control over delivery. But what
    matters is whether a hirer has the ―legal right to control the activities of the
    alleged agent‖ (Malloy v. 
    Fong, supra
    , 37 Cal.2d at p. 370, italics added) and,
    more specifically, whether the extent of such legal right is commonly provable. In
    cases where there is a written contract, to answer that question without full
    examination of the contract will be virtually impossible. (See Tieberg v.
    Unemployment Ins. App. 
    Bd., supra
    , 2 Cal.3d at p. 952 [written agreements are a
    ―significant factor‖ in assessing the right to control]; Grant v. 
    Woods, supra
    , 71
    Cal.App.3d at p. 653 [―Written agreements are of probative significance‖ in
    evaluating the extent of a hirer‘s right to control].) Evidence of variations in how
    work is done may indicate a hirer has not exercised control over those aspects of a
    task, but they cannot alone differentiate between cases where the omission arises
    11
    because the hirer concludes control is unnecessary and those where the omission is
    due to the hirer‘s lack of the retained right. That a hirer chooses not to wield
    power does not prove it lacks power. (Malloy, at p. 370 [―It is not essential that
    the right of control be exercised or that there be actual supervision of the work of
    the agent. The existence of the right of control and supervision establishes the
    existence of an agency relationship.‖]; Robinson v. George (1940) 
    16 Cal. 2d 238
    ,
    244 [absence of evidence a hirer ―exercised any particular control over the details‖
    of the work does not show the hirer lacked the right to do so].) One must consider
    the contract as well.
    This is not to say the parties‘ course of conduct is irrelevant. While any
    written contract is a necessary starting point, Tieberg recognizes the rights spelled
    out in a contract may not be conclusive if other evidence demonstrates a practical
    allocation of rights at odds with the written terms. (Tieberg v. Unemployment Ins.
    App. 
    Bd., supra
    , 2 Cal.3d at p. 952.) In deciding whether claims that hinge on
    common law employee status are certifiable, then, a court appropriately may
    consider what control is ―necessary‖ given the nature of the work (
    Borello, supra
    ,
    48 Cal.3d at p. 357, italics omitted), whether evidence of the parties‘ course of
    conduct will be required to evaluate whether such control was retained, and
    whether that course of conduct is susceptible to common proof—i.e., whether
    evidence of the parties‘ conduct indicates similar retained rights vis-à-vis each
    hiree, or suggests variable rights, such that individual proof would need to be
    managed.
    Relatedly, the existence of variations in the extent to which a hirer exercises
    control does not necessarily show variation in the extent to which the hirer
    possesses a right of control, or that the trial court would find any such variation
    unmanageable. That a hirer may monitor one hiree closely and another less so, or
    enforce unevenly a contractual right to dictate the containers in which its product
    12
    is delivered, does not necessarily demonstrate that the hirer could not, if it chose,
    monitor or control the work of all its hirees equally. (See Estrada v. FedEx
    Ground Package System, Inc. (2007) 
    154 Cal. App. 4th 1
    , 13–14 [recognizing that
    how a hirer exercised control over a particular hiree might show, not the hirer‘s
    differential control of that hiree, but the extent of its common right to control all
    its hirees].) For class certification under the common law test, the key question is
    whether there is evidence a hirer possessed different rights to control with regard
    to its various hirees, such that individual mini-trials would be required. Did
    Antelope Valley, notwithstanding the form contract it entered with all carriers,
    actually have different rights with respect to each that would necessitate mini-
    trials?
    With one exception, the trial court considered only variations in the actual
    exercise of control4 and, by finding such variations sufficient to defeat
    certification, erroneously treated them as the legal equivalent of variations in the
    right to control. Indeed, in places the trial court found Antelope Valley had a
    uniform right of control, or uniform lack of right, but notwithstanding these
    uniformities immediately thereafter considered as probative variations in carrier
    practices, or in Ayala‘s exercise of its rights. For example, the trial court
    concluded, citing the form contract, that Antelope Valley uniformly did not
    require carriers to purchase rubber bands or bags exclusively from it, but then
    noted some carriers did and some did not, a variation that shed no light on the
    relevant inquiry. Similarly, the trial court concluded Antelope Valley had a
    4      The exception: As the trial court‘s order notes, one of the two exemplars of
    the form contract used during the class period requires carriers to pick up papers
    from the designated location no later than 3:00 a.m. The other has no similar
    deadline.
    13
    contractual right to impose complaint charges, but then focused on individual
    variations in how Antelope Valley exercised that undisputed right against different
    carriers.
    We next discuss the relationship between the right of control and the issue
    for certification purposes, variation in that right. After identifying various
    differences in how carriers delivered papers, the trial court concluded ―the putative
    class of [Antelope Valley] newspaper carriers was not subject to the ‗pervasive
    and significant control‘ [of Antelope Valley] over the means and manner by which
    they performed their work.‖ Consequently, the court held, ―[t]he evidence before
    the Court demonstrates that there is no commonality regarding the right to
    control.‖ The conclusion does not follow from the premise; indeed, as we discuss,
    the conclusion is a contradiction of the premise.
    Preliminarily, whether the court‘s premise (that carriers are not subject to
    pervasive control) is intended to reflect a finding about the limits of Antelope
    Valley‘s right to control its carriers‘ work or, like much of the court‘s preceding
    discussion, only a finding about the limited exercise of such rights, is uncertain.
    To the extent the finding relates to the exercise of rights, as it appears to, it is
    problematic for all the reasons just discussed. But even assuming for present
    purposes the finding concerns the scope of Antelope Valley‘s legal rights, it does
    not support denial of class certification.
    The extent of Antelope Valley‘s legal right of control is a point of
    considerable dispute; indeed, it is likely the crux of the case‘s merits. To address
    such an issue on a motion for class certification is not necessarily erroneous. We
    recently reaffirmed that a court deciding a certification motion can resolve legal or
    factual disputes: ―To the extent the propriety of certification depends upon
    disputed threshold legal or factual questions, a court may, and indeed must,
    resolve them.‖ 
    (Brinker, supra
    , 53 Cal.4th at p. 1025; see Dailey v. Sears,
    14
    Roebuck & Co. (2013) 
    214 Cal. App. 4th 974
    , 990–991.) But we cautioned that
    such an inquiry generally should occur only when ―necessary.‖ (Brinker, at
    p. 1025.) The key to deciding whether a merits resolution is permitted, then, is
    whether certification ―depends upon‖ the disputed issue. (Ibid.)
    Certification of class claims based on the misclassification of common law
    employees as independent contractors generally does not depend upon deciding
    the actual scope of a hirer‘s right of control over its hirees. The relevant question
    is whether the scope of the right of control, whatever it might be, is susceptible to
    classwide proof. Bypassing that question, the trial court instead proceeded to the
    merits.5 In so doing, the court made the same mistake others have when deciding
    whether to certify claims predicated on common law employee status, ―focus[ing]
    too much on the substantive issue of the defendant‘s right to control its newspaper
    deliverers, instead of whether that question could be decided using common
    proof.‖ (Dalton v. Lee 
    Publications, supra
    , 270 F.R.D. at p. 564.) Moreover, by
    purporting to resolve on a classwide basis the scope of Antelope Valley‘s right to
    control its carriers, the trial court contradicted its own conclusion, that classwide
    assessment of Antelope Valley‘s right to control is infeasible.
    The difficulties with the court‘s ruling on class certification thus lie not in
    the answers given, but the questions asked. A certification decision is reviewed
    for abuse of discretion, but when the supporting reasoning reveals the court based
    its decision on erroneous legal assumptions about the relevant questions, that
    decision cannot stand. 
    (Brinker, supra
    , 53 Cal.4th at p. 1022; Fireside Bank v.
    Superior Court (2007) 
    40 Cal. 4th 1069
    , 1089; Linder v. Thrifty Oil Co., supra, 23
    5     Assuming again one were to treat the trial court‘s absence of control
    determination as speaking to the absence of a sufficient right to control, and not
    merely to an absence of the exercise of control.
    15
    Cal.4th at pp. 435–436.) The trial court denied certification both because of
    individual variations in whether Antelope Valley exercised control and because
    control was not pervasive, rather than asking whether Antelope Valley‘s
    underlying right of control was subject to variations that would defy classwide
    proof and prove unmanageable. That some other analytical path might, on this
    record, support the same disposition matters not; because the reasons given are
    unsound, the ruling must be reversed. (Linder, at p. 436.) In such a case, the
    preferred course is to remand for the trial court to reconsider class certification
    under the correct legal standards. (Id. at pp. 448–449.)
    B.     Secondary Factors
    After concluding variations in control precluded class certification, the trial
    court noted as well individual variations in a handful of the secondary factors that
    supplement the central inquiry into the right of control (see 
    Borello, supra
    , 48
    Cal.3d at pp. 350–351; Tieberg v. Unemployment Ins. App. 
    Bd., supra
    , 2 Cal.3d at
    p. 950 & fn. 4), including whether carriers are engaged in a distinct occupation or
    business; their instrumentalities, tools, and place of work; and the length of time
    for which services are to be performed. Because the Court of Appeal addressed
    these factors‘ role, the parties have briefed their application at length, and they
    may affect class certification on remand, we briefly discuss the interplay between
    the secondary factors and the predominance inquiry.
    Preliminarily, we caution that courts assessing these secondary factors
    should take care to correctly identify the relevant considerations. Here, for
    example, the trial court noted variation in the ―place of work.‖ The inquiry that
    sheds light on a hiree‘s common law employee status, however, is into who
    provides the place of work, the hirer or hiree (
    Borello, supra
    , 48 Cal.3d at p. 351;
    Rest.3d Agency, § 7.07, com. f, p. 211; Rest.2d Agency, § 220, subd. (2)(e)), and
    thus the relevant inquiry is whether there is variation in who provides facilities.
    16
    That carriers could pick up papers at any of several Antelope Valley warehouses
    or drop locations, as Antelope Valley argued, does not show variation in the
    underlying secondary factor.
    In evaluating how a given secondary factor may affect class certification, a
    court must identify whether the factor will require individual inquiries or can be
    assessed on a classwide basis. In a case where every class member performs the
    same tasks, some factors will always be common, such as the kind of occupation
    and the skill it requires. (
    Borello, supra
    , 48 Cal.3d at p. 351.) Other factors that
    might on their face seem to turn solely on the peculiarities of the parties‘ particular
    arrangement, the Restatement intended to depend as well on general custom with
    respect to the nature of the work: ―It is not determinative that the parties believe
    or disbelieve that the relation of master and servant exists, except insofar as such
    belief indicates an assumption of control by the one and submission to control by
    the other. However, community custom in thinking that a kind of service, such as
    household service, is rendered by servants, is of importance.‖ (Rest.2d Agency,
    § 220, com. m, p. 492; see also 
    id., com. i,
    p. 489 [―The custom of the community
    as to the control ordinarily exercised in a particular occupation is of
    importance.‖].) Depending on the record, still other factors may vary from hiree
    to hiree. (See Sotelo v. Medianews Group, 
    Inc., supra
    , 207 Cal.App.4th at
    pp. 657–658.)
    Once common and individual factors have been identified, the
    predominance inquiry calls for weighing costs and benefits. ―The ‗ultimate
    question‘ the element of predominance presents is whether ‗the issues which may
    be jointly tried, when compared with those requiring separate adjudication, are so
    numerous or substantial that the maintenance of a class action would be
    advantageous to the judicial process and to the litigants.‘ ‖ 
    (Brinker, supra
    , 53
    Cal.4th at p. 1021.) ―Individual issues do not render class certification
    17
    inappropriate so long as such issues may effectively be managed.‖ (Sav-On Drug
    Stores, Inc. v. Superior 
    Court, supra
    , 34 Cal.4th at p. 334; accord, Duran v. U.S.
    Bank National Association (2014) 
    59 Cal. 4th 1
    , 29.)
    When the issue of common law employment is involved, that weighing
    must be conducted with an eye to the reality that the considerations in the multi-
    factor test are not of uniform significance. Some, such as the hirer‘s right to fire at
    will and the basic level of skill called for by the job, are often of inordinate
    importance. (See Burlingham v. 
    Gray, supra
    , 22 Cal.2d at p. 100 [― ‗Perhaps no
    single circumstance is more conclusive to show the relationship of an employee
    than the right of an employer to end the service whenever he sees fit to do so.‘ ‖];
    Rest.2d Agency, § 220, com. i, p. 489 [the hirer‘s right of control, ―together with
    the skill which is required in the occupation, is often of almost conclusive
    weight‖].) Others, such as the ―ownership of the instrumentalities and tools‖ of
    the job, may be of ―only . . . evidential value,‖ relevant to support an inference that
    the hiree is, or is not, subject to the hirer‘s direction and control. (Rest.2d Agency,
    § 220, com. k, p. 491; see Tieberg v. Unemployment Ins. App. 
    Bd., supra
    , 2 Cal.3d
    at p. 953 [many secondary factors ―are mer[e]ly evidentiary indicia of the right to
    control‖ and may be of ―minute consequence‖ when independent evidence clearly
    establishes that right].) Moreover, the significance of any one factor and its role in
    the overall calculus may vary from case to case depending on the nature of the
    work and the evidence. (
    Borello, supra
    , 48 Cal.3d at p. 354.)
    Accordingly, the impact of individual variations on certification will
    depend on the significance of the factor they affect. Some may be of no
    consequence if they involve minor parts of the overall calculus and common proof
    is available of key factors such as control, the skill involved, and the right to
    terminate at will; conversely, other variations, if they undermine the ability to
    prove on a common basis the most significant factor or factors in a case, may
    18
    render trial unmanageable even where other factors are common. The proper
    course, if there are individual variations in parts of the common law test, is to
    consider whether they are likely to prove material (see Bradley v. Networkers
    Internat., 
    LLC, supra
    , 211 Cal.App.4th at p. 1147 [variations do not defeat
    certification where they are insufficiently significant to the overall inquiry];
    Dalton v. Lee 
    Publications, supra
    , 270 F.R.D. at pp. 562–563 [same]; Norris-
    Wilson v. Delta-T Group, 
    Inc., supra
    , 270 F.R.D. at p. 608 [same]), and, if
    material, whether they can be managed 
    (Brinker, supra
    , 53 Cal.4th at p. 1024).
    Here, the trial court simply recited secondary factor variations it found
    without doing the necessary weighing or considering materiality. This was
    understandable, as the court had already determined substantial variations in
    control existed, a determination that, had it been sound, would have been
    sufficient to justify denying class certification and thus obviated any need for
    further inquiry. On remand, any consideration of common and individual
    questions arising from the secondary factors should take into account the likely
    materiality of matters subject to common or individual proof.
    19
    DISPOSITION
    We affirm the Court of Appeal‘s judgment and remand for further
    proceedings not inconsistent with this opinion.
    WERDEGAR, J.
    WE CONCUR:
    CANTIL-SAKAUYE, C. J.
    CORRIGAN, J.
    LIU, J.
    KENNARD, J.*
    *      Retired Associate Justice of the Supreme Court, assigned by the Chief
    Justice pursuant to article VI, section 6 of the California Constitution.
    20
    CONCURRING OPINION BY BAXTER, J.
    I agree with the majority on the following points: First, whether one
    retained to provide compensated service to another is an employee or an
    independent contractor for purposes of the common law depends primarily on the
    degree to which the hirer has the legal right to control the manner and means of
    performance, as opposed to the extent to which the hirer exercises (or attempts to
    exercise) such control. Second, where a written contract specifies the terms of the
    relationship between hirer and hiree, setting out their respective degrees of control
    over the work, such a contract is generally the most significant determinant of
    whether an employer-employee relationship has arisen. Third, whether the issue
    of employee status can be resolved on a classwide basis thus depends on the
    degree to which it appears the hirer‘s legal right of control, however great or
    small, was similar for all members of the putative class — as evidenced, for
    example, by a standard contract that was common to all.
    Applying these principles, I concur in the majority‘s conclusion that the
    trial court‘s denial of class certification proceeded on incorrect principles. As the
    majority indicates, the trial court erred by focusing its attention exclusively on
    evidence that defendant actually imposed more detailed supervisory control over
    some of its contract newspaper carriers than others, and that the degree of such
    actual supervision varied widely from carrier to carrier. I therefore join the
    majority‘s holding that the Court of Appeal‘s judgment, overturning the trial
    court‘s order and remanding for further proceedings, should be affirmed. In my
    view, nothing more need be said to reach this conclusion, and I therefore express
    no opinion on any other matter discussed by the majority.
    BAXTER, J.
    I CONCUR:
    CORRIGAN, J.
    2
    CONCURRING OPINION BY CHIN, J.
    I agree that the trial court committed error in the course of ruling on the
    class certification motion of named plaintiffs Maria Ayala, Josefina Briseño, Rosa
    Duran, and Osman Nuñez, that remand for further consideration of the motion is
    necessary, and that affirmance of the Court of Appeal‘s judgment is appropriate.
    The record indicates that the trial court did not adequately consider the extent to
    which there will be common proof regarding a central factor in determining
    whether carriers who deliver newspapers for defendant Antelope Valley
    Newspapers, Inc. (Antelope Valley) are employees or independent contractors:
    the extent to which Antelope Valley has the right to control the manner and means
    by which the carriers accomplish their work. The record also suggests that the
    trial court did not adequately perform the weighing of common and individualized
    proof necessary to determine whether common issues predominate.
    However, in several respects, I question the majority‘s legal analysis. I also
    do not endorse its dicta regarding some of the secondary factors that are relevant
    to determining whether someone who provides service to another is an employee
    or an independent contractor. (Maj. opn., ante, at pp. 16-19.) I therefore concur
    only in the judgment.
    I. FACTUAL AND PROCEDURAL BACKGROUND.
    In December 2008, plaintiffs sued on behalf of a putative class of
    newspaper carriers, alleging that Antelope Valley improperly treated them as
    independent contractors instead of employees and improperly denied them various
    statutory wage and hour protections. The complaint alleged numerous violations
    of our labor laws — including unpaid overtime, unlawful deductions, failure to
    provide breaks, and failure to reimburse for business expenses — and unfair
    competition based on those violations. Plaintiffs moved for class certification,
    contending that the central question in establishing liability — whether carriers are
    employees or independent contractors — would be resolved through common
    proof, principally the contracts between Antelope Valley and its carriers.
    Antelope Valley opposed certification, arguing in relevant part that there
    was insufficient commonality regarding proof of its right to control the means and
    manner by which its carriers accomplish their work, its actual exercise of control,
    and various secondary factors that, under S. G. Borello & Sons, Inc. v. Department
    of Industrial Relations (1989) 
    48 Cal. 3d 341
    , 350 (Borello), are relevant to
    determining whether a service provider is an employee or an independent
    contractor. Antelope Valley further argued that even were the carriers employees,
    some of the causes of action presented additional unmanageable individual issues
    that should nevertheless preclude certification.
    The trial court denied the certification motion, finding that plaintiffs had
    failed to show that (1) ―common questions of law or fact predominate,‖ (2) ―a
    class action would be ‗superior‘ to individual lawsuits,‖ or (3) despite the ―highly
    individualized‖ nature of ―the issues affecting the class,‖ ―manageability is
    achievable through the use of‖ various procedural tools, including questionnaires,
    surveys, and representative sampling. As to the claims still at issue in this appeal,
    the Court of Appeal reversed, believing that the trial court had based its ruling on
    2
    ―variations in how the carriers performed their jobs,‖ and finding that ―those
    variations do not present individual issues that preclude class certification.‖ We
    then granted Antelope Valley‘s petition for review.
    II. THE LEGAL INQUIRY.
    As relevant to this appeal, plaintiffs, as the proponents of certification, had
    the burden in the trial court to demonstrate that ― ‗questions of law or fact
    common to the class predominate over the questions affecting the individual
    members.‘ ‖ (Lockheed Martin Corp. v. Superior Court (2003) 
    29 Cal. 4th 1096
    ,
    1104.) ―To assess predominance, a court ‗must examine the issues framed by the
    pleadings and the law applicable to the causes of action alleged.‘ [Citation.] It
    must determine whether the elements necessary to establish liability are
    susceptible of common proof or, if not, whether there are ways to manage
    effectively proof of any elements that may require individualized evidence.
    [Citation.]‖ (Brinker Restaurant Corp. v. Superior Court (2012) 
    53 Cal. 4th 1004
    ,
    1024 (Brinker).) Thus, in assessing predominance, courts ―must carefully evaluate
    the nature of the proof‖ the parties will present. (Keating v. Superior Court (1982)
    
    31 Cal. 3d 584
    , 622.) The ―ultimate question‖ is whether ―the issues [that] may be
    jointly tried, when compared with those requiring separate adjudication, are so
    numerous or substantial that the maintenance of a class action would be
    advantageous to the judicial process and to the litigants.‖ (Collins v. Rocha (1972)
    
    7 Cal. 3d 232
    , 238.)
    The decision to grant or deny a certification motion ―rests squarely within
    the discretion of the trial court‖ because the trial court is ― ‗ideally situated to
    evaluate the efficiencies and practicalities of permitting group action.‘ ‖ (Fireside
    Bank v. Superior Court (2007) 
    40 Cal. 4th 1069
    , 1089.) Accordingly, reviewing
    courts ―afford‖ trial court decisions ―great deference on appeal, reversing only for
    a manifest abuse of discretion.‖ (Ibid.) Under its ―narrowly circumscribed‖
    3
    inquiry, a reviewing court generally may not disturb an order denying certification
    unless ― ‗it is unsupported by substantial evidence‘ ‖ or ― ‗rests on improper
    criteria . . . or . . . erroneous legal assumptions.‘ ‖ 
    (Brinker, supra
    , at p. 1022.) In
    applying this test, a reviewing court ―must ‗[p]resum[e] in favor of the [trial
    court‘s] order . . . the existence of every fact the trial court could reasonably
    deduce from the record . . . .‘ [Citation.]‖ (Ibid.)
    As we have recognized, the predominance inquiry ―may be enmeshed with‖
    issues ―affecting the merits of a case.‖ (Linder v. Thrifty Oil Co. 
    (2000) 23 Cal. 4th at 429
    , 443.) ―When evidence or legal issues germane to the certification
    question bear as well on aspects of the merits, a court may properly evaluate
    them.‖ 
    (Brinker, supra
    , 53 Cal.4th at pp. 1023-1024.) ―[I]if the parties‘ evidence
    is conflicting on the issue of whether common or individual questions
    predominate . . . , the trial court is permitted to credit one party‘s evidence over the
    other‘s in determining whether the requirements for class certification have been
    met — and doing so is not . . . an improper evaluation of the merits of the case.
    [Citations.]‖ (Dailey v. Sears, Roebuck and Co. (2013) 
    214 Cal. App. 4th 974
    , 991,
    citing Sav-On Drug Stores, Inc. v. Superior Court (2004) 
    34 Cal. 4th 319
    , 331
    (Sav-On).) To the extent the trial court‘s order turns on inferences to be drawn
    from the facts or on an evaluation of the credibility of conflicting evidence, a
    reviewing court may not ―substitute‖ its ―judgment for the trial court‘s.‖ 
    (Sav-On, supra
    , at p. 331.) Even at the certification stage, ― ‗questions as to the weight and
    sufficiency of the evidence, the construction to be put upon it, the inferences to be
    drawn therefrom, the credibility of witnesses . . . and the determination of [any]
    conflicts and inconsistency in their testimony are matters for the trial court to
    resolve.‘ [Citation.]‖ (Id. at p. 334.)
    Under the complaint, as a prerequisite to recovery, plaintiffs must establish
    that they are employees of Antelope Valley rather than independent contractors.
    4
    In litigating the certification motion below, both plaintiffs and Antelope Valley
    maintained that this issue is governed by the principles and considerations Borello
    set forth. Consistent with the parties‘ arguments, both the trial court and the Court
    of Appeal applied Borello‘s principles in determining whether certification was
    appropriate. In accordance with Antelope Valley‘s petition for review, the issue
    on which we granted was whether the trial court abused its discretion in finding
    that, under Borello‘s test for determining whether someone is an employee or an
    independent contractor, common questions of law or fact will not predominate
    over individual questions.
    The issue in Borello was whether, for purpose of workers‘ compensation
    coverage, certain agricultural laborers were employees or independent contractors.
    (
    Borello, supra
    , 48 Cal.3d at p. 345.) In answering this question, we began by
    explaining that the Workers‘ Compensation Act distinguishes between covered
    employees and noncovered independent contractors based on ―the common law
    ‗control-of-work‘ test,‖ under which an employment relationship exists if ― ‗the
    person to whom service is rendered has the right to control the manner and means
    of accomplishing the result desired. . . .‘ [Citations.]‖ (Id. at p. 350.) We next
    held that, because ―the ‗control‘ test, applied rigidly and in isolation, is often of
    little use in evaluating the infinite variety of service arrangements,‖ it is
    appropriate to consider various ― ‗secondary‘ indicia of the nature of a service
    relationship.‖ (Ibid.) We found the relevant secondary indicia in multiple
    sources. From our own decisions, we identified ― ‗the right to discharge at will,
    without cause,‘ ‖ as a factor. (Ibid.) We then listed ―[a]dditional factors [that had]
    been derived principally from‖ the Restatement Second of Agency (sometimes,
    Restatement). (
    Borello, supra
    , at p. 351.) We then identified factors the
    Legislature had identified in Labor Code section 2750.5. (
    Borello, supra
    , at p.
    351, fn. 5.) Finally, we identified factors the federal courts had adopted in
    5
    applying the federal Fair Labor Standards Act (FLSA factors). (
    Borello, supra
    , at
    pp. 354-355.) All of these factors, we held, are relevant to determining whether
    someone is an employee under the worker‘s compensation law. (Ibid.)
    Consistent with Borello, in determining whether common questions of law
    or fact predominate, the trial court principally focused on Antelope Valley‘s ―right
    to control.‖ It found that the evidence the parties had submitted ―demonstrates
    that there is no commonality regarding the right to control‖ and that ―heavily
    individualized inquiries [will be] required to conduct the ‗control test.‘ ‖
    Regarding the secondary factors, the trial court found that ―[s]ome carriers use
    helpers or substitutes‖; ―some carriers have multiple clients and customers; some
    have distinct occupation or delivery businesses; there is no commonality in the
    instrumentalities, tools, and place of work; carriers may or may not take advantage
    of chances to generate profits; and the length of time to perform services varies.‖
    Contrary to what the majority opinion suggests (maj. opn., ante, at p. 11), in
    reaching these conclusions, the trial court considered several aspects of Antelope
    Valley‘s contracts with its carriers, specifically the following: (1) some contracts
    included a ―dock closing policy‖ while others did not; (2) the contracts did not
    require carriers to purchase rubber bands or bags from Antelope Valley; (3) the
    contracts stated that carriers may not put newspapers in containers that Antelope
    Valley has not approved; (4) the contracts provided for complaint charges; (5) the
    contracts provided some carriers with an option to redeliver newspapers to correct
    complaints, but that option was not available for certain routes or areas; and (6)
    the contracts provided that carriers could increase their profits by increasing the
    number of subscribers in their areas of delivery. The trial court also considered
    evidence — declarations and deposition testimony — showing how individual
    carriers actually performed their delivery duties, how Antelope Valley actually
    6
    exercised control over the delivery process and its carriers as a group, and how
    Antelope Valley actually exercised such control with respect to particular carriers.
    III. THE TRIAL COURT ERRED IN MAKING ITS RULING.
    I agree with the majority that the trial court abused its discretion in making
    its ruling and that remand is appropriate for further consideration of the
    certification motion. As noted above, in denying certification, the trial court found
    that the evidence ―demonstrates that no commonality exists regarding the right to
    control.‖ However, the evidence plaintiffs submitted and principally relied on in
    support of their certification motion — including the form contracts between
    Antelope Valley and its carriers and the delivery instructions (known as ―Bundle
    Tops‖) that Antelope Valley typically prepared and provided to all carriers each
    day — shows that there is, in fact, some commonality in the proof regarding
    Antelope Valley‘s right of control. Moreover, there surely is some commonality
    of proof regarding at least some of the secondary factors that are relevant under
    Borello to determine whether someone is an employee or independent contractor.
    Thus, in terms of proof, the trial court‘s ―no commonality‖ finding lacks support
    in the record and reflects insufficient consideration of the common proof plaintiffs
    submitted.
    In addition, as we have explained, ― ‗that each [putative] class member
    might be required ultimately to justify an individual claim does not necessarily
    preclude maintenance of a class action.‘ [Citation.] Predominance is a
    comparative concept, and ‗the necessity for class members to individually
    establish eligibility and damages does not mean individual fact questions
    predominate.‘ [Citations.] Individual issues do not render class certification
    inappropriate so long as such issues may effectively be managed. [Citations.]‖
    
    (Sav–On, supra
    , 34 Cal.4th at p. 334.) The ―ultimate question‖ is whether ―the
    issues [that] may be jointly tried, when compared with those requiring separate
    7
    adjudication, are so numerous or substantial that the maintenance of a class action
    would be advantageous to the judicial process and to the litigants.‖ (Collins v.
    
    Rocha, supra
    , 7 Cal.3d at p. 238.) ―The relevant comparison lies between the costs
    and benefits of adjudicating plaintiffs‘ claims in a class action and the costs and
    benefits of proceeding by numerous separate actions — not between the
    complexity of a class suit that must accommodate some individualized inquiries
    and the absence of any remedial proceeding whatsoever.‖ 
    (Sav-On, supra
    , at p.
    339, fn. 10, italics omitted.) The record indicates that the trial court did not make
    the necessary comparison; it focused on the individualized proof it believed would
    be necessary regarding Antelope Valley‘s right and actual exercise of control, and
    gave little or no consideration to the common proof plaintiffs submitted on these
    issues. By failing to make the legally required comparison, the trial court abused
    its discretion. I therefore agree we should affirm the Court of Appeal‘s judgment
    and remand for additional consideration of the certification motion.
    IV. THE MAJORITY’S OPINION.
    Although I agree with the majority‘s result, I question several aspects of its
    analysis. I begin with the fundamental rule that ―[o]n appeal, we presume that a
    judgment or order of the trial court is correct, ‗ ―[a]ll intendments and
    presumptions are indulged to support it on matters as to which the record is silent,
    and error must be affirmatively shown.‖ ‘ [Citation.]‖ (People v. Giordano (2007)
    
    42 Cal. 4th 644
    , 666.) Consistent with these principles, to the extent the trial
    court‘s order is ambiguous, we must ―resolve the ambiguity in favor of
    affirmance.‖ (Piscitelli v. Salesian Soc. (2008) 
    166 Cal. App. 4th 1
    , 7, fn. 9.) I find
    the majority‘s approach, which generally seems to read the trial court‘s ruling in
    the most unfavorable light, to be out of step with these well-established principles
    of appellate review.
    8
    More specifically, I find many of the numerous criticisms the majority
    levels at the trial court‘s ruling to be off the mark. For example, I disagree that the
    trial court ―ultimately rested‖ its order on variations ―in the degree to which
    Antelope Valley exercised control over its carriers‖ and the circumstance that ―the
    putative class as a whole was not subject to pervasive control as to the manner and
    means of delivering papers,‖ thus ―los[ing] sight‖ of the relevant question ―at the
    certification stage‖ (maj. opn., ante, at pp. 9-10): ―is there a common way to show
    Antelope Valley possessed essentially the same legal right of control with respect
    to each of its carriers‖ (
    id. at pp.
    9-10). As noted above, in finding insufficient
    commonality, the trial court expressly considered the extent to which the contracts
    showed either variations or uniformity in Antelope Valley‘s ―right to
    control‖ regarding several issues, including complaint charges, when carriers
    perform their work, use of unapproved containers, redelivery, and the carriers‘
    ability to increase profits. Indeed, the majority acknowledges elsewhere in its
    opinion that the trial court did, in fact, consider ways in which the contracts show
    ―a uniform right of control, or uniform lack of right,‖ but it then criticizes the trial
    court for considering evidence that the parties‘ actual course of conduct was
    different. (Maj. opn., ante, at p. 13.)
    Contrary to the majority‘s criticism, the trial court‘s analysis was
    completely consistent with — indeed, was actually required by — Borello. There,
    we stressed that the right to control test ―is not necessarily the decisive test‖
    (
    Borello, supra
    , 48 Cal.3d at p. 351, fn. 5), that ―common law principles are not
    dispositive of the employment relationship‖ (id. at p. 352, fn. 6), that ―[t]he nature
    of the work, and the overall arrangement between the parties, must be examined‖
    in addition to the right to control (id.at p. 353), and that ―[e]ach service
    arrangement must be evaluated on its facts, and the dispositive circumstances may
    vary from case to case‖ (id. at p. 354). Consistent with these statements, in
    9
    finding as a matter of law that the agricultural laborers in Borello were employees,
    we explained that the evidence showed that the grower, ―though purporting to
    relinquish supervision of the harvest work itself‖ (id. at p. 355), actually
    ― ‗exercise[d] ‗pervasive control over the operation as a whole‘ ‖ (id. at p. 356).
    Significantly, we expressly noted that, given this evidence of the grower‘s actual
    exercise of control, a contractual provision purporting to give the laborers joint
    control over acceptable buyers was entitled to ―little credence.‖ (Id. at p. 356, fn.
    7.) Thus, in considering the parties‘ actual course of conduct in addition to the
    contracts, the trial court here simply did what Borello required it to do. It also did
    what the record shows both plaintiffs and Antelope Valley urged it to do.
    Applying Borello at the certification stage, the trial court had to determine the
    extent to which there would be common proof regarding the ―overall arrangement
    between‖ Antelope Valley and each of the putative class members. (Id. at p. 353.)
    The trial court‘s ruling indicates that the trial court did precisely that.
    Nor do I agree with the majority that the trial court, ―by finding‖ that
    ―variations in the actual exercise of control‖ were ―sufficient to defeat
    certification, erroneously treat[ed] them as the legal equivalent of variations in the
    right to control.‖ (Maj. opn., ante, at p. 13.) The majority‘s view appears to stem
    from its belief that the determination of whether the carriers were employees or
    independent contractors turns only on Antelope Valley‘s right to control. As
    explained above, Borello establishes otherwise. So does another decision on
    which Borello extensively relied and which the majority cites: Tieberg v.
    Unemployment Ins. App. Bd. (1970) 
    2 Cal. 3d 943
    , 946. (
    Borello, supra
    , 48 Cal.3d
    at pp. 349-351; maj. opn., ante, at p. 12.) There, we held that, in determining that
    certain television writers were employees and not independent contractors, the
    trial court had ―improperly‖ declined to consider relevant secondary indicia,
    including the Restatement factors. 
    (Tieberg, supra
    , at p. 946.) We also noted that
    10
    ―the terminology in an agreement is not conclusive,‖ even if it states that one party
    has ― ‗complete control of the services which the employee will render.‘ ‖ (Id. at
    p. 952.) Nevertheless, we upheld the trial court‘s determination because the trial
    court had relied not ―solely upon‖ the alleged right to control under ―the
    provisions of the contract,‖ but also on evidence that it had ―in fact exercised
    control and direction over the writers.‖ (Ibid.) Thus, under Borello and its
    predecessors, evidence of an alleged employer‘s ―actual exercise of control‖ has
    independent significance, and ―variations in the . . . exercise of control‖ are
    independently relevant to the certification question. (Maj. opn., ante, at p.13.)
    Accordingly, there is no basis for the majority‘s assumption that by resting its
    decision in part on ―variations in the actual exercise of control,‖ the trial court was
    ―treat[ing] them as the legal equivalent of variations in the right to control.‖
    (Ibid.) Moreover, given Borello and Tieberg, the majority errs in stating that ―how
    much control a hirer exercises‖ does not ―matter[],‖ and that the only thing that
    ―matters‖ is ―how much control the hirer retains the right to exercise‖ (maj. opn.,
    ante, at p. 8) and whether ―there were variations in‖ Antelope Valley‘s
    ―underlying right to exercise‖ control over its carriers (maj. opn., ante, at p. 10,
    italics omitted).
    I also do not entirely agree with the majority‘s assertion that, ―[a]t the
    certification stage, the importance of a form contract is not in what it says, but that
    the degree of control it spells out is uniform across the class.‖ (Maj. opn., ante, at
    p. 11.) As noted above, to assess predominance, a court ―must determine whether
    the elements necessary to establish liability are susceptible of common proof or, if
    not, whether there are ways to manage effectively proof of any elements that may
    require individualized evidence. [Citation.]‖ 
    (Brinker, supra
    , 53 Cal.4th at p.
    1024.) Insofar as the terms of a form contract make clear that the alleged
    employer‘s right of control is extensive, it is more likely that the elements
    11
    necessary to establish liability will be susceptible of common proof and that there
    will be ways effectively to manage proof of elements that may require
    individualized evidence. Insofar as the terms of a form contract provide that the
    alleged employees retain extensive control over the details of their work, it is less
    likely that the elements necessary to establish liability will be susceptible of
    common proof and that there will be ways effectively to manage proof of elements
    that may require individualized evidence. Accordingly, what a form contract says
    may be of considerable importance in determining whether common issue
    predominate.
    I also disagree we should limit our analysis to whether the trial court
    abused its discretion in applying the ―common law test‖ for employment, and
    should ignore the FLSA factors Borello adopted. (Maj. opn., ante, at pp. 6, 8, fn.
    3.) Contrary to what the majority indicates, neither the trial court nor the Court of
    Appeal applied only ―the common law test.‖ (Maj. opn., ante, at p. 5.) The trial
    court never used the phrase ―common law‖ in either its ruling or during hearings
    on the certification motion. It did, however, consistently refer during the hearings
    to ―the Borello factors‖ and ―the criteria from the Borello case‖ and cite in its
    subsequent written ruling at least two of the FLSA factors Borello adopted:
    whether the carriers ―use helpers or substitutes from time to time‖ and whether
    they can and do take action to ―increase their profits‖ and ―compensation.‖1 (See
    Borello, 48 Cal.3d at p. 355 [relevant FLSA factors include ―the alleged
    employee‘s opportunity for profit or loss depending on his managerial skill‖ and
    1      Like its final written ruling, the trial court‘s written tentative ruling did not
    mention the ―common law.‖ It did, however, state the court‘s intention to deny
    the certification motion because ―many‖ of the putative class members ―will be
    found to be true independent contractors‖ because they do not ―satisfy the Borello
    factors for determination of employee vs. independent contractor status.‖
    12
    his or her ―employment of helpers‖].) Consistent with this ruling, the Court of
    Appeal explained that Borello (1) adopted both the Restatement factors and the
    ―six-factor test developed by other jurisdictions,‖ and (2) ―cautioned that the
    individual factors — from the Restatement as well as the six-factor test —
    ‗ ―cannot be applied mechanically as separate tests; they are intertwined and their
    weight depends often on particular combinations.‖ ‘ [Citation.]‖ Nor did the Court
    of Appeal use the phrase ―common law,‖ with a single exception: in quoting the
    passage of Borello that explains why ― ‗the ―control‖ test,‘ ‖ which derives from
    ― ‗common law tradition,‘ ‖ ― ‗is often of little use in evaluating the infinite variety
    of service arrangements.‘ ‖
    The lower courts‘ application of all the Borello factors is consistent with
    the arguments the parties made below. In the briefs they filed in support of their
    certification motion and during argument on the motion, plaintiffs argued that
    ―[n]ewspaper delivery is an integral part of [Antelope Valley‘s] business‖ and that
    ―the carriers perform an integral part of [Antelope Valley‘s] newspaper business.‖
    ―[W]hether the service rendered is an integral part of the alleged employer‘s
    business‖ is one of the FLSA factors Borello adopted. (
    Borello, supra
    , 48 Cal.3d
    at p. 355.) Moreover, in their briefing, plaintiffs relied on the ―factor‖ analysis the
    Court of Appeal used in Antelope Valley Press v. Poizner (2008) 
    162 Cal. App. 4th 839
    (Poizner) to find that Antelope Valley‘s carriers were employees rather than
    independent contractors. Poizner, which involved Antelope Valley‘s workers‘
    compensation insurance premium, looked to all of the factors Borello cited,
    including the FLSA factors. (Id. at p. 853.) Thus, plaintiffs did not, as the
    majority asserts, ―proceed[] below on the sole basis that they are employees under
    the common law.‖ (Maj. opn., ante, at pp. 5-6.) Likewise, in its opposition to the
    certification motion, Antelope Valley relied on the same two FLSA factors the
    trial court cited in its written ruling: some carriers use ―helpers or substitutes‖ to
    13
    fulfill their contractual obligation and carriers have the ―ability to generate profits
    or incur losses.‖ Thus, the record does not support limiting our analysis to the
    common law test for employment and ignoring the FLSA factors.2
    Finally, I do not endorse the majority‘s dicta regarding the ―interplay‖
    between ―the predominance inquiry‖ and the Restatement factors in determining
    whether someone is an employee or an independent contractor. (Maj. opn., ante,
    at p. 16.) In light of the majority‘s conclusion, that discussion is unnecessary.
    Substantively, it is also questionable in at least one respect. The majority asserts
    that certain Restatement ―factors that might on their face seem to turn solely on the
    peculiarities of the parties‘ particular arrangement, the Restatement intended to
    depend as well on general custom with respect to the nature of the work.‖ (Maj.
    opn., ante, at p. 17.) However, the Restatement comment the majority quotes in
    support of this assertion describes, not multiple ―factors,‖ but only one factor:
    whether ― ‗the parties believe or disbelieve that the relation of master and servant
    exists.‘ ‖ (Maj. opn., ante, at p. 17.) Moreover, the comment indicates, not that
    this factor depends in part ―on general custom with respect to the nature of the
    work‖ (maj. opn., ante, at p. 17), but that a separate factor is ―community custom
    in thinking that a kind of service . . . is rendered by servants‖ (Rest.2d Agency,
    § 220, com. m, p. 492; see also 
    id., com. h,
    p. 489 [listing as separate factors ―the
    fact that the community regards those doing such work as servants‖ and ―the belief
    by the parties that there is a master and servant relation‖]).
    2      My conclusion reflects only fidelity to the record, not, as the majority
    asserts, any ―assumption‖ on my part. (Maj. opn., ante, at p. 8, fn. 3.) In
    determining whether an order denying certification was error, an appellate court
    should apply ―the theory on which plaintiffs pursued class certification.‖
    (Fairbanks v. Farmers New World Life Ins. Co. (2011) 
    197 Cal. App. 4th 544
    , 560.)
    14
    For the preceding reasons, I concur in the judgment.
    CHIN, J.
    15
    See next page for addresses and telephone numbers for counsel who argued in Supreme Court.
    Name of Opinion Ayala v. Antelope Valley Newspapers, Inc.
    __________________________________________________________________________________
    Unpublished Opinion
    Original Appeal
    Original Proceeding
    Review Granted XXX 
    210 Cal. App. 4th 77
    Rehearing Granted
    __________________________________________________________________________________
    Opinion No. S206874
    Date Filed: June 30, 2014
    __________________________________________________________________________________
    Court: Superior
    County: Los Angeles
    Judge: Carl J. West
    __________________________________________________________________________________
    Counsel:
    Callahan & Blaine, Daniel J. Callahan, Jill A. Thomas, Michael J. Sachs, Kathleen L. Dunham and Scott D.
    Nelson for Plaintiffs and Appellants.
    Aaron Kaufmann for California Employment Lawyers Association as Amicus Curiae on behalf of Plaintiffs
    and Appellants.
    Jocelyn Larkin, Della Barnett, Michael Caeser; and Fernando Flores for Asian Law Caucus, Centro de La
    Raza, Equal Rights Advocates, Impact Fund, La Raza Centro Legal, Lawyers‘ Committee for Civil Rights,
    Legal Aid Society-Employment Law Center, National Employment Law Project, Public Justice, P.C.,
    Wage Justice Center, Watsonville Law Center, Western Center on Law and Poverty, Women‘s
    Employment Rights Clinic at Golden Gate University of Law and Worksafe as Amici Curiae on behalf of
    Plaintiffs and Appellants.
    Perkins Coie, Sue J. Stott, William C. Rava, Jenica D. Mariani and Eric D. Miller for Defendant and
    Respondent.
    Seyfarth Shaw, Camille A. Olson and David D. Kadue for The California Employment Law Council and
    The California Chamber of Commerce as Amici Curiae on behalf of Defendant and Respondent.
    Counsel who argued in Supreme Court (not intended for publication with opinion):
    Scott D. Nelson
    Callahan & Blaine
    3 Hutton Centre Drive, Ninth Floor
    Santa Ana, CA 92707
    (714) 241-4444
    Aaron Kaufmann
    1330 Broadway, Suite 1450
    Oakland, CA 94612
    (510) 272-0169
    Eric D. Miller
    Perkins Coie
    1201 Third Avenue, Suite 4900
    Seattle, WA 98101-3099
    (206) 359-8000
    2