Goonewardene v. ADP, LLC ( 2019 )


Menu:
  •          IN THE SUPREME COURT OF
    CALIFORNIA
    SHARMALEE GOONEWARDENE,
    Plaintiff and Appellant,
    v.
    ADP, LLC, et al.,
    Defendants and Respondents.
    S238941
    Second Appellate District, Division Four
    B267010
    Los Angeles County Superior Court
    TC026406
    February 7, 2019
    Chief Justice Cantil-Sakauye authored the opinion of the court,
    in which Justices Chin, Corrigan, Liu, Cuéllar, Kruger and
    Irion, J.* concurred.
    *
    Associate Justice of the Court of Appeal, Fourth
    Appellate District, Division One, assigned by the Chief Justice
    pursuant to article VI, section 6 of the California Constitution.
    GOONEWARDENE v. ADP, LLC
    S238941
    Opinion of the Court by Cantil-Sakauye, C. J.
    Under the Labor Code, an employee who believes he or
    she has not been paid the wages due under the applicable labor
    statutes and wage orders may bring a civil action against his
    or her employer. (See, e.g., Lab. Code, § 1194; Martinez v.
    Combs (2010) 
    49 Cal. 4th 35
    , 49-51; see also Lab. Code, § 2699.)
    This case presents the question whether, when an employer
    hires an independent payroll service provider (hereafter
    payroll company) to take over all the payroll tasks that would
    otherwise be performed by an internal payroll department, the
    employee may bring a civil action against not only his or her
    employer but against the payroll company as well.
    The Court of Appeal, while agreeing with prior appellate
    court decisions that a payroll company cannot properly be
    considered an employer of the hiring business’s employee that
    may be liable under the applicable labor statutes for failure to
    pay wages that are due, held that the employee may
    nonetheless maintain causes of action for unpaid wages
    against the payroll company for (1) breach of the payroll
    company’s contract with the employer under the third party
    beneficiary doctrine, (2) negligence, and (3) negligent
    misrepresentation. We granted review to determine the
    validity of the Court of Appeal’s conclusions with respect to
    these three causes of action.
    1
    GOONEWARDENE v. ADP, LLC
    Opinion of the Court by Cantil-Sakauye, C. J.
    For the reasons discussed hereafter, we disagree with the
    Court of Appeal’s conclusion as to each of the proposed causes
    of action.
    First, we conclude that the Court of Appeal erred in
    holding that an employee may maintain a breach of contract
    action against the payroll company under the third party
    beneficiary doctrine. As explained, under California’s third
    party beneficiary doctrine, a third party — that is, an
    individual or entity that is not a party to a contract — may
    bring a breach of contract action against a party to a contract
    only if the third party establishes not only (1) that it is likely to
    benefit from the contract, but also (2) that a motivating
    purpose of the contracting parties is to provide a benefit to the
    third party, and further (3) that permitting the third party to
    bring its own breach of contract action against a contracting
    party is consistent with the objectives of the contract and the
    reasonable expectations of the contracting parties.
    Here, we conclude that whether or not a contract
    between an employer and a payroll company will in fact
    generally benefit employees with regard to the wages they
    receive, providing a benefit to its employees with regard to the
    wages they receive is ordinarily not a motivating purpose of
    the contracting parties. Instead, the relevant motivating
    purpose of the contracting parties is to provide a benefit to the
    employer. In addition, permitting each employee to name the
    payroll company as an additional defendant in any wage and
    hour lawsuit an employee may pursue would impose
    considerable litigation defense costs on the payroll company
    that inevitably would be passed on to the employer through an
    increased cost of the payroll company’s services, a result that
    would not be consistent with the objectives of the contract and
    2
    GOONEWARDENE v. ADP, LLC
    Opinion of the Court by Cantil-Sakauye, C. J.
    the reasonable expectations of the employer or payroll
    company. Accordingly, we conclude that an employee should
    not be viewed as a third party beneficiary who may maintain
    an action against the payroll company for an alleged breach of
    the contract between the employer and the payroll company
    with regard to the payment of wages.
    Second, we conclude that the Court of Appeal also erred
    in determining that an employee who alleges that he or she
    has not been paid wages that are due may maintain tort causes
    of action for negligence and negligent misrepresentation
    against a payroll company. As we explain, in light of a variety
    of policy considerations that are present in the wage and hour
    setting, we conclude that it is neither necessary nor
    appropriate to impose upon a payroll company a tort duty of
    care with regard to the obligations owed to an employee under
    the applicable labor statutes and wage orders and
    consequently     that     the    negligence    and    negligent
    misrepresentation causes of action lack merit.
    Accordingly, we conclude that the decision of the Court of
    Appeal should be reversed insofar as it held that plaintiff
    employee in this case may proceed against defendant payroll
    company on causes of action for breach of contract, negligence,
    and negligent misrepresentation.
    I. FACTS AND PROCEEDINGS BELOW
    A. Trial Court Proceedings
    In April 2012, plaintiff Sharmalee Goonewardene
    (plaintiff) filed the initial complaint in the underlying
    proceeding against her former employer, Altour International,
    Inc. (Altour), alleging causes of action for wrongful
    termination, breach of contract, violations of the Labor Code
    3
    GOONEWARDENE v. ADP, LLC
    Opinion of the Court by Cantil-Sakauye, C. J.
    and related causes of action. The complaint alleged that
    Altour failed to pay plaintiff the wages she was due under the
    Labor Code and applicable wage order and wrongfully
    terminated her when she brought this failure to Altour’s
    attention.
    After the trial court sustained a number of demurrers
    with leave to amend, plaintiff filed a fourth amended complaint
    (4AC). In addition to the numerous claims against Altour, the
    4AC included a new, single cause of action against ADP, LLC
    (ADP), a payroll company that provided payroll services to
    Altour,1 alleging that ADP had engaged in unfair business
    practices under the Unfair Competition Law based on its
    alleged failure to provide plaintiff with adequate
    documentation and records regarding her compensation.
    After ADP demurred to the 4AC, plaintiff notified the
    court that she wanted to assert additional claims against ADP,
    and the court deferred ruling on ADP’s demurrer to the 4AC to
    permit plaintiff to file a motion for leave to file a fifth amended
    complaint (5AC). Plaintiff thereafter filed such a motion,
    indicating that she intended to assert claims of wrongful
    termination, breach of contract, unfair business practices, false
    advertising, negligence, and negligent misrepresentation
    against Altour and ADP. The trial court then sustained ADP’s
    demurrer to the 4AC and its opposition to the motion for leave
    1
    In addition to ADP, LLC, subsequent complaints also
    named as defendants the related entities of ADP Payroll
    Services, Inc. and AD Processing, LLC. For convenience we
    refer to all of the related payroll company defendants as ADP.
    4
    GOONEWARDENE v. ADP, LLC
    Opinion of the Court by Cantil-Sakauye, C. J.
    to file a 5AC with regard to any claim that was based on the
    premise that ADP could properly be considered a joint
    employer of plaintiff but permitted plaintiff to file a 5AC on the
    remaining claims.
    Thereafter, plaintiff filed a 5AC, but notwithstanding the
    trial court’s prior ruling, the 5AC included claims based on
    ADP’s alleged status as a joint employer of plaintiff as well as
    additional claims based on other legal theories. In June 2015,
    the trial court sustained ADP’s demurrer to the 5AC without
    leave to amend with regard to all causes of action and directed
    ADP to prepare a final order reflecting its ruling.
    While that order was pending, plaintiff submitted a
    motion for reconsideration and for permission to file a sixth
    amended complaint (6AC) that closely resembled the 5AC but
    included a few additional factual allegations. In August 2016,
    without explicitly ruling on the motion for reconsideration and
    permission to file the 6AC, the trial court entered a final order
    sustaining ADP’s demurrer to the 5AC on all causes of action
    without leave to amend. The trial court subsequently entered
    a judgment dismissing plaintiff’s action against ADP.
    B. Court of Appeal Decision
    On appeal of the dismissal of the action against ADP, the
    Court of Appeal confined its review to the question whether the
    trial court had erred in sustaining ADP’s demurrer to the 5AC
    without leave to amend, effectively denying plaintiff the
    opportunity to have the allegations contained in the proposed
    6AC considered to determine whether those allegations are
    sufficient to state causes of action. (Goonewardene v. ADP,
    LLC (2016) 5 Cal.App.5th 154, 163-164 (Goonewardene).)
    Inasmuch as plaintiff’s appellate briefs did not address the
    5
    GOONEWARDENE v. ADP, LLC
    Opinion of the Court by Cantil-Sakauye, C. J.
    validity of the claims raised in the 5AC, the Court of Appeal
    focused its attention solely on the facts alleged in the 6AC to
    determine whether they supported any of the causes of action
    asserted in the 6AC. (Id. at p. 163.)
    Because it is important to an understanding of the scope
    of the Court of Appeal’s holding, we quote in full the Court of
    Appeal’s recitation of the facts alleged in the 6AC on which its
    decision was based:2
    “ADP is a payroll services provider. Since 2000, ADP’s
    advertising and corporate statements have stated that it
    provides payroll-related services to employers and employees.
    ADP offers to ‘serve as an extension of [an employer’s] payroll
    department and [to] take over all [the employer’s] payroll
    tasks.’   ADP holds itself out as possessing specialized
    knowledge regarding the calculation of wages under applicable
    wage laws and regulations, and states that it ‘can save
    employer[s] money by calculating their payroll.’ ADP’s Web
    site advertises its expertise in tracking employee work hours,
    determining wages, and preparing payrolls in accordance with
    applicable laws. According to the Web site, ADP provides
    2
    In a footnote, the Court of Appeal noted with regard to its
    statement of facts: “We observe that the prolix and poorly
    organized 6AC ignores the rule that ‘the complaint must
    contain a statement of the facts in ordinary and concise
    language . . . .’ [Citation.] In such cases, we ‘disregard any
    defects in the pleading which do not affect the substantial
    rights of the parties,’ and assess whether ‘there are averments
    of ultimate facts sufficient to constitute a cause of action . . . .’
    [Citation.]” 
    (Goonewardene, supra
    , 5 Cal.App.5th at p. 164,
    fn. 3.)
    6
    GOONEWARDENE v. ADP, LLC
    Opinion of the Court by Cantil-Sakauye, C. J.
    ‘ “self-service tools” ’ allowing employees to view          their
    attendance, vacation benefits, and time card approvals.
    “At some point, ADP entered into an unwritten contract
    with Altour, which provides travel-related services. Under
    that agreement, ADP calculated payrolls, maintained employee
    records, offered legal advice, and provided other wage-related
    services for the benefit of Altour and its employees. According
    to the 6AC, ADP entered into ‘a partnership or joint venture
    with Altour for the purpose of handling Altour’s payroll and
    maintaining records and confidential information regarding
    Altour’s employees.’ (Underscoring omitted.)
    “[Plaintiff’s] ethnicity is Sinhalese and her nationality is
    Sri Lankan.        In November 2005, [plaintiff] began her
    employment with Altour. She answered telephones, made
    airline, automobile, and hotel reservations, and issued
    electronic tickets and refunds. Because she worked on teams
    that provided services ‘24 hours a day 365 days of the year,’
    she accrued overtime hours. [Plaintiff] ‘logged directly into an
    ADP system to track her earnings.’
    “From 2005 to 2012, [plaintiff] did not receive the
    compensation due her, including overtime compensation, and
    she was denied meal and rest breaks required under Labor
    Code section 226.7. . . .
    “Under ADP’s agreement with Altour, the 6AC alleges,
    ADP maintained [plaintiff’s] earnings records, added the hours
    on her time cards, calculated her earnings, and provided her
    with an earnings statement. ADP also was responsible for
    determining whether appellant was to receive, inter alia,
    overtime or double time (that is, overtime reflecting a doubled
    hourly rate of pay), in accordance with applicable labor laws.
    7
    GOONEWARDENE v. ADP, LLC
    Opinion of the Court by Cantil-Sakauye, C. J.
    ADP alone was responsible for maintaining [plaintiff’s] records
    relating to her compensation, adding the hours shown on her
    time cards, and applying the labor laws to determine her
    wages.
    “ADP failed to act with ‘even scant care’ in calculating
    [plaintiff’s] wages. (Underscoring omitted.) Her earnings
    statements provided by ADP never contained a breakdown of
    her regular hours, overtime hours or double overtime hours,
    and did not reflect data regarding meal and rest breaks.
    Although her time cards reflected facts requiring the payment
    of double-time compensation, she received no such payment.
    She was paid twice a month on a basis that was intentionally
    confusing and did not comply with the wage orders of the
    Industrial Welfare Commission (IWC). According to the 6AC,
    Altour and ADP knew that [plaintiff] was not being paid in
    accordance with California law.
    “[Plaintiff] reasonably relied on the earnings statements
    provided to her. In 2010, she noticed disparities between her
    own bookkeeping and her hours worked, as shown on her
    paychecks. In January 2012, she was terminated. According
    to the 6AC, she was terminated ‘on a pretext and in retaliation
    for [her] efforts to be paid fairly and to receive those benefits to
    which she was legally entitled.’ ” 
    (Goonewardene, supra
    ,
    5 Cal.App.5th at pp. 164-166, fn. omitted.)
    After setting forth these facts, the Court of Appeal
    initially held that insofar as any of plaintiff’s proposed causes
    of action against ADP in the 6AC rested on the theory that
    ADP could properly be viewed as a joint employer of plaintiff,
    the causes of action were without merit. 
    (Goonewardene, supra
    , 5 Cal.App.5th at pp. 166-171.) In this regard, the Court
    8
    GOONEWARDENE v. ADP, LLC
    Opinion of the Court by Cantil-Sakauye, C. J.
    of Appeal relied upon the appellate court decision in Futrell v.
    Payday California, Inc. (2010) 
    190 Cal. App. 4th 1419
    , which
    held that a payroll company could not properly be found to be
    an employer of the hiring company’s employees either for
    purposes of California wage orders and labor statutes or under
    the federal Fair Labor Standards Act (FLSA). 
    (Goonewardene, supra
    , 5 Cal.App.5th at pp. 166-170.)
    The Court of Appeal went on to hold, however, that “the
    proposed 6AC adequately pleads claims [against ADP] for
    breach of contract, negligent misrepresentation, and negligence
    based on allegations that [ADP] performed payroll services for
    [plaintiff’s] benefit in an inaccurate and negligent manner.”
    
    (Goonewardene, supra
    , 5 Cal.App.5th at p. 162.)
    As explained more fully below, the Court of Appeal’s
    conclusion that the 6AC adequately states a cause of action by
    plaintiff against ADP for breach of contract rested on its
    determination that the allegations were sufficient to
    demonstrate that, under the governing California third party
    beneficiary doctrine, plaintiff could properly be found to be a
    third party beneficiary of the contract between Altour and
    ADP. 
    (Goonewardene, supra
    , 5 Cal.App.5th at pp. 171-174.)
    The Court of Appeal stated in this regard: “[W]hen an
    employer enters into a contract with a service provider by
    which the provider is to take over the employer’s payroll tasks,
    including the preparation of the payrolls themselves, the
    employees constitute third party creditor beneficiaries of the
    contract between the employer and service provider.
    [Citations.] . . . The gravamen of [the 6AC’s] allegations is that
    Altour engaged ADP to discharge Altour’s wage-related legal
    duties to its employees, that is, Altour’s obligations under the
    Labor Code and applicable wage orders to accurately calculate
    9
    GOONEWARDENE v. ADP, LLC
    Opinion of the Court by Cantil-Sakauye, C. J.
    employees’ wages, fully distribute those wages in a timely
    manner, and provide employees with accurate earnings
    statements.” (5 Cal.App.5th at p. 173.)
    Thereafter, in analyzing the causes of action for negligent
    misrepresentation and negligence, the Court of Appeal found
    the allegations in the 6AC sufficient to support such tort
    causes of action, relying in part on its prior determination that
    plaintiff qualified as a third party beneficiary of the
    Altour/ADP contract. 
    (Goonewardene, supra
    , 5 Cal.App.5th at
    pp. 177, 181-183.)
    Accordingly, while the Court of Appeal affirmed the trial
    court judgment in favor of ADP with regard to all causes of
    action other than the causes of action for breach of contract,
    negligent misrepresentation and negligence, it reversed the
    trial court judgment “to the extent the trial court denied
    [plaintiff] leave to file an amended complaint asserting claims
    against [ADP] limited to breach of contract, negligent
    misrepresentation, and negligence.” 
    (Goonewardene, supra
    ,
    5 Cal.App.5th at p. 189.)
    ADP sought review of the Court of Appeal decision
    insofar as the decision held that plaintiff’s suit against ADP
    may go forward with respect to the causes of action for breach
    of contract, negligent misrepresentation and negligence. We
    granted review to consider the validity of the Court of Appeal’s
    decision regarding these three causes of action.
    10
    GOONEWARDENE v. ADP, LLC
    Opinion of the Court by Cantil-Sakauye, C. J.
    II. UNDER CALIFORNIA’S THIRD PARTY BENEFICIARY
    DOCTRINE, IS PLAINTIFF PROPERLY CONSIDERED
    A THIRD PARTY BENEFICIARY OF THE CONTRACT
    BETWEEN HER EMPLOYER AND ADP?
    We turn first to the Court of Appeal’s conclusion that
    plaintiff may maintain a cause of action for breach of contract
    against ADP.
    As noted, the 6AC alleges that Altour, plaintiff’s
    employer, entered into an unwritten contract with ADP “for
    the benefit of Altour and its employees” under which ADP was
    to perform all of the payroll services for Altour, including
    maintaining its employees’ earnings records, adding hours on
    their time cards, calculating their wages under the applicable
    labor laws, and preparing the paychecks and pay stubs for the
    employees. The 6AC further alleges that ADP failed to comply
    with its obligations under the contract by negligently failing to
    provide plaintiff with paychecks and pay stubs that accurately
    reflected the wages she was due under the applicable labor
    statutes and wage orders. The Court of Appeal agreed with
    plaintiff that the allegations in the 6AC are sufficient to
    support a breach of contract action by plaintiff against ADP
    under the third party beneficiary doctrine. 
    (Goonewardene, supra
    , 5 Cal.App.4th at pp. 171-174.)
    In California, as in other jurisdictions, it is well
    established that under some circumstances a third party may
    bring an action for breach of contract based upon an alleged
    breach of a contract entered into by other parties. Civil Code
    section 1559, enacted as one of the provisions of the original
    1872 Civil Code, declares: “A contract, made expressly for the
    benefit of a third person, may be enforced by him at any time
    11
    GOONEWARDENE v. ADP, LLC
    Opinion of the Court by Cantil-Sakauye, C. J.
    before the parties thereto rescind it.” Section 1559 has not
    been amended since its enactment in 1872.
    As we shall see, the fact that Civil Code section 1559 was
    adopted as part of the original 1872 Civil Code is quite
    significant. In Li v. Yellow Cab Co. (1975) 
    13 Cal. 3d 804
    (Li),
    this court explained at some length that the provisions of the
    original Civil Code that were enacted in 1872 to codify the
    then-existing common law rules were not intended to freeze
    the common law doctrines in the form they were understood in
    1872 but rather contemplated the possibility of future judicial
    development of such doctrines, as was true of common law
    rules generally. (Id. at pp. 814-823.) In Li, the specific
    question before the court was whether Civil Code section 1714,
    which set forth the common law doctrine of contributory
    negligence under which a plaintiff’s negligent conduct operated
    to completely bar any recovery by the plaintiff against a
    negligent defendant, should properly be interpreted to preclude
    this court from adopting as a common law rule the doctrine of
    comparative negligence under which a plaintiff’s negligence
    reduces, but does not totally bar, a plaintiff’s recovery against
    a negligent defendant. This court concluded that section 1714
    should not properly be interpreted to preclude this court from
    adopting comparative negligence as the prevailing California
    common law rule. The court explained: “[I]t was not the
    intention of the Legislature in enacting section 1714 of the
    Civil Code, as well as other sections of that code declarative of
    the common law, to insulate the matters therein expressed
    from further judicial development; rather it was the intention
    of the Legislature to announce and formulate existing common
    law principles and definitions for purposes of orderly and
    concise presentation and with a distinct view toward
    12
    GOONEWARDENE v. ADP, LLC
    Opinion of the Court by Cantil-Sakauye, C. J.
    continuing judicial evolution.”        (13 Cal.3d at p. 814, italics
    added.)
    Civil Code section 1559 — setting forth California’s third
    party beneficiary doctrine — is one of the “other sections” of
    the original 1872 Civil Code referred to in Li that was
    declarative of the common law and was not intended “to
    insulate the matters therein expressed from further judicial
    development.” 
    (Li, supra
    , 13 Cal.3d at p. 814.) California
    decisions, applying the third party beneficiary doctrine in a
    variety of circumstances since 1872, have understood section
    1559 in just this fashion, and have not viewed the provision as
    restricting California’s third party beneficiary doctrine to the
    common law rule as it existed in 1872. (See, e.g., Martinez v.
    Socoma Companies, Inc. (1974) 
    11 Cal. 3d 394
    , 400-407
    (Socoma Companies) [looking in part to third party beneficiary
    principles set forth in subsequently adopted Restatements of
    Contracts]; Lucas v. Hamm (1961) 
    56 Cal. 2d 583
    , 590 [noting
    effect of section 1559 is simply “to exclude enforcement by
    persons who are only incidentally or remotely benefited”].)
    Accordingly, we must determine whether, under the
    circumstances at issue here, plaintiff is entitled to bring an
    action against ADP for its alleged breach of its contract with
    Altour under the common law third party beneficiary doctrine
    as reflected in the current governing California decisions.
    From the beginning of the twentieth century, virtually all
    American courts applying common law contract principles have
    recognized that it is appropriate under some circumstances to
    permit an individual or entity that is not a party to a contract
    to bring an action to enforce the contract. (See, e.g., Eisenberg,
    Third-Party Beneficiaries (1992) 92 Colum. L.Rev. 1358, 1371-
    1374 (Eisenberg).)      Courts have struggled, however, to
    13
    GOONEWARDENE v. ADP, LLC
    Opinion of the Court by Cantil-Sakauye, C. J.
    formulate useful, general principles to identify those
    circumstances in which a third party should be permitted to
    maintain an action for an alleged breach of a contract to which
    it is not a contracting party, as distinguished from the usual
    instance in which only the contracting parties may bring an
    action under the contract. (See, e.g., Crawford, Chief Justice
    Wright and the Third Party Beneficiary Problem (1977)
    4 Hastings Const. L.Q. 769, 771-772 [“Few areas of contract
    law have consistently raised more thorny theoretical and
    practical difficulties for lawyers, judges, and scholars than the
    rights of nonparties to enforce contractual promises”].)
    In the first Restatement of Contracts, published in 1932,
    the drafters divided the cases that had found that third parties
    were entitled to enforce a contract into two categories: one
    involving so-called “creditor beneficiaries” and the other
    involving so-called “donee beneficiaries.” (See Rest. Contracts,
    § 133 (Restatement First).)3 When the Restatement Second of
    3
    The classic creditor-beneficiary case involved a contract
    between party A and party B, in which A, in return for some
    consideration, promised party B that it would pay a preexisting
    debt that party B owed to nonparty T; in that setting, if A had
    not fulfilled its promise, courts permitted T to sue A to enforce
    the promise. (See, e.g., Lawrence v. Fox (1859) 
    20 N.Y. 268
    [in
    contract between Holly and Fox, Fox, in return for a loan from
    Holly of $300, promised to pay $300 to Lawrence in satisfaction
    of a preexisting debt that Holly owed Lawrence; in subsequent
    suit, Lawrence was permitted to sue Fox for the $300].) The
    classic donee-beneficiary case involved a contract in which
    party A, in return for some consideration, promised party B
    that it would pay nonparty T a sum that B wished to give to T
    as a gift; if A failed to fulfill its promise, T was permitted to
    14
    GOONEWARDENE v. ADP, LLC
    Opinion of the Court by Cantil-Sakauye, C. J.
    Contracts (Restatement Second) was adopted in 1979, the
    drafters concluded that “the terms ‘donee’ beneficiary and
    ‘creditor’ beneficiary carry overtones of obsolete doctrinal
    difficulties” (Rest.2d Contracts, ch. 14, Introductory Note,
    p. 439) and avoided those terms.             Instead, under the
    Restatement Second, a third party beneficiary who is entitled
    to enforce a contract entered into between other parties is
    designated an “intended beneficiary.” (Rest.2d Contracts,
    § 302(1).) Although the Restatement Second retained traces of
    the creditor-beneficiary and donee-beneficiary categories (id.,
    § 302(1)(a), (1)(b)), it refocused the principal inquiry regarding
    whether a third party beneficiary should be considered an
    intended beneficiary on the question whether “recognition of a
    right to performance in the beneficiary is appropriate to
    effectuate the intention of the [contracting] parties.” (Id.,
    § 302(1).)
    Although our past decisions have at times referred to and
    invoked the creditor-beneficiary and donee-beneficiary labels
    (see, e.g., Socoma 
    Companies, supra
    , 11 Cal.3d at pp. 400-401),
    this court has not relied primarily on those categories or the
    Restatement formulations in the numerous cases in which we
    sue A to enforce the promise. (See, e.g., Seaver v. Ranson (N.Y.
    1918) 
    120 N.E. 639
    [just prior to wife’s death, husband
    promised wife that if she left her house to him for his life, he
    would alter his will to leave a sum of money to her niece; when
    husband, after obtaining the house for his lifetime, later died
    without altering his will, niece was permitted to sue the
    executor of husband’s estate to enforce husband’s promise to
    wife].)
    15
    GOONEWARDENE v. ADP, LLC
    Opinion of the Court by Cantil-Sakauye, C. J.
    have discussed and applied the third party beneficiary
    doctrine.4  Instead, a review of this court’s third party
    beneficiary decisions5 reveals that our court has carefully
    4
    A number of academic commentators have identified a
    variety of problems and failings in the Restatement
    formulations of the third party beneficiary doctrine. (See, e.g.,
    
    Eisenberg, supra
    , 92 Colum. L.Rev. at pp. 1376-1384; Prince,
    Perfecting the Third Party Beneficiary Standing Rule Under
    Section 302 of the Restatement (Second) of Contracts (1984) 25
    B.C. L.Rev. 919, 990-995; Summers, Third Party Beneficiaries
    and the Restatement (Second) of Contracts (1982) 67 Cornell
    L.Rev. 880, 891-899.)
    5
    See Martinez v. 
    Combs, supra
    , 49 Cal.4th at p. 77
    [farmworkers could not recover unpaid wages from produce
    merchants who regularly purchased produce from the
    farmworker’s employer on the theory that the workers were
    third party beneficiaries of the employer/merchant contract];
    Hess v. Ford Motor Co. (2002) 
    27 Cal. 4th 511
    , 524-528
    [defendant car manufacturer was not entitled, under the third
    party beneficiary doctrine, to obtain the benefit of an earlier
    broad contractual release of liability entered into between the
    plaintiff and another potential defendant]; Garcia v. Truck Ins.
    Exchange (1984) 
    36 Cal. 3d 426
    , 436-438 [private doctor who
    performed surgery at hospital but was not employed by the
    hospital was not entitled, under the third party beneficiary
    doctrine, to obtain coverage under the insurance policy issued
    by insurance company to hospital]; Murphy v. Allstate Ins. Co.
    (1976) 
    17 Cal. 3d 937
    , 940-944 [injured claimant was not
    entitled to sue tortfeasor’s insurer, under third party
    beneficiary doctrine, for breach of the insurer’s duty to settle
    under the insurer’s contract with the tortfeasor, in the absence
    of an assignment of such a cause of action by the insured
    tortfeasor to the claimant]; Socoma 
    Companies, supra
    ,
    
    11 Cal. 3d 394
    , 400-407 [plaintiffs, unemployed persons who
    received government-funded job training from defendant
    16
    GOONEWARDENE v. ADP, LLC
    Opinion of the Court by Cantil-Sakauye, C. J.
    examined the express provisions of the contract at issue, as
    well as all of the relevant circumstances under which the
    contract was agreed to, in order to determine not only
    (1) whether the third party would in fact benefit from the
    contract, but also (2) whether a motivating purpose of the
    contracting parties was to provide a benefit to the third party,
    and (3) whether permitting a third party to bring its own
    breach of contract action against a contracting party is
    consistent with the objectives of the contract and the
    reasonable expectations of the contracting parties. All three
    companies but failed to obtain promised employment, were not
    entitled to bring suit for damages against defendants, under
    third party beneficiary doctrine, for defendants’ alleged breach
    of their contract with the federal government to provide such
    job training and employment]; Lucas v. 
    Hamm, supra
    , 
    56 Cal. 2d 583
    , 589-591 [intended beneficiaries of a will, who failed
    to obtain inheritance due to alleged negligence of attorney who
    drafted the will, were entitled to sue the attorney, under the
    third party beneficiary doctrine, for attorney’s alleged breach of
    contract with testator]; Brown v. Superior Court (1949) 
    34 Cal. 2d 559
    , 564-565 [where husband and wife agreed to make
    mutual wills in favor of intended devisees, those devisees were
    entitled, under third party beneficiary doctrine, to bring suit to
    enforce agreement]; Hartman Ranch Co. v. Associated Oil Co.
    (1937) 
    10 Cal. 2d 232
    , 244-249 (Hartman Ranch) [adjacent
    landowner, whose subsurface oil was improperly drained by
    sublessee’s drilling, was entitled to sue sublessee, under third
    party beneficiary doctrine, for sublessee’s alleged breach of its
    obligations under the lease and sublease]; Calhoun v. Downs
    (1931) 
    211 Cal. 766
    , 770-771 [broker was entitled, under third
    party beneficiary doctrine, to enforce promisor’s agreement to
    assume promisee’s obligation to pay broker’s commission].
    17
    GOONEWARDENE v. ADP, LLC
    Opinion of the Court by Cantil-Sakauye, C. J.
    elements must be satisfied to permit the third party action to
    go forward.
    With regard to the second element, we note that our past
    cases have sometimes referred to this element of the third
    party beneficiary doctrine as a requirement that the “purpose”
    of the contract be to benefit the third party (see, e.g., Lucas v.
    
    Hamm, supra
    , 56 Cal.2d at pp. 589-590) and sometimes as a
    requirement that there be “an intent to benefit” the third party
    (see, e.g., 
    id. at p.
    591; Murphy v. Allstate Ins. 
    Co., supra
    ,
    17 Cal.3d at p. 944; Garcia v. Truck Ins. 
    Exchange, supra
    ,
    36 Cal.3d at p. 436.) Because of the ambiguous and potentially
    confusing nature of the term “intent” (see 
    Eisenberg, supra
    ,
    92 Colum. L.Rev. at p. 1378), this opinion uses the term
    “motivating purpose” in its iteration of this element to clarify
    that the contracting parties must have a motivating purpose to
    benefit the third party, and not simply knowledge that a
    benefit to the third party may follow from the contract. To
    avoid any possible confusion, however, we emphasize that our
    intent-to-benefit caselaw remains pertinent in applying this
    element of the third party beneficiary doctrine.
    With regard to the third element, we observe that
    academic commentators have pointed out that the parties to a
    contract are typically focused on the terms of performance of
    the contract rather than on the remedies that will be available
    in the event of a failure of performance (see, e.g., 
    Eisenberg, supra
    , 92 Colum. L.Rev. at p. 1388), and that our cases have
    not required a showing that the contracting parties actually
    considered the third party enforcement question as a
    prerequisite to the applicability of the third party beneficiary
    doctrine. (See, e.g., Lucas v. 
    Hamm, supra
    , 56 Cal.2d at
    pp. 589-591; Hartman 
    Ranch, supra
    , 10 Cal.2d at pp. 244-246.)
    18
    GOONEWARDENE v. ADP, LLC
    Opinion of the Court by Cantil-Sakauye, C. J.
    Accordingly, the third element does not focus upon whether the
    parties specifically intended third party enforcement but
    rather upon whether, taking into account the language of the
    contract and all of the relevant circumstances under which the
    contract was entered into, permitting the third party to bring
    the proposed breach of contract action would be “consistent
    with the objectives of the contract and the reasonable
    expectations of the contracting parties.” (Ante, p. 17.) In other
    words, this element calls for a judgment regarding the
    potential effect that permitting third party enforcement would
    have on the parties’ contracting goals, rather than a
    determination whether the parties actually anticipated third
    party enforcement at the time the contract was entered into.
    Furthermore, the requirement in the third element that
    third party enforcement be consistent with “the objectives of
    the contract” is comparable to the inquiry, proposed in
    Professor Eisenberg’s article, regarding whether third party
    enforcement will effectuate “ ‘the contracting parties’
    performance objectives,’ ” namely “those objectives of the
    enterprise embodied in the contract, read in the light of
    surrounding circumstances . . . .” (
    Eisenberg, supra
    , 92 Colum.
    L.Rev. at p. 1385, original emphasis; see also Rest.2d
    Contracts, § 302(1) [“a beneficiary of a promise is an intended
    beneficiary if recognition of a right to performance in the
    beneficiary is appropriate to effectuate the intention of the
    parties”].) And the additional requirement in this element that
    third party enforcement be consistent as well with “the
    reasonable expectations of the contracting parties” reflects the
    teaching of prior California decisions that have denied
    application of the third party beneficiary doctrine when
    permitting the third party to maintain a breach of contract
    19
    GOONEWARDENE v. ADP, LLC
    Opinion of the Court by Cantil-Sakauye, C. J.
    action would not be consistent with the reasonable
    expectations of the contracting parties. (See, e.g., Socoma
    
    Companies, supra
    , 11 Cal.3d at pp. 402-403; Hess v. Ford
    Motor 
    Co., supra
    , 27 Cal.4th at pp. 526-528; Garcia v. Truck
    Ins. 
    Exchange, supra
    , 36 Cal.3d at pp. 436-438; see also
    
    Eisenberg, supra
    , 92 Colum. L.Rev. at pp. 1375-1376, 1386-
    1387.)
    Perhaps this court’s two most prominent third party
    beneficiary decisions are Lucas v. 
    Hamm, supra
    , 
    56 Cal. 2d 583
    ,
    and Socoma 
    Companies, supra
    , 
    11 Cal. 3d 394
    .
    The issue in Lucas v. 
    Hamm, supra
    , 
    56 Cal. 2d 583
    , was
    whether the intended beneficiaries of a will could sue the
    attorney who had contracted with the testator to prepare the
    will, when, after the testator’s death, the beneficiaries had not
    obtained their intended inheritance because of the attorney’s
    alleged failure to fulfill his contractual obligation to properly
    prepare the will. In holding that the intended beneficiaries of
    the will could sue the attorney for breach of contract under a
    proper interpretation of California’s third party beneficiary
    doctrine (and overruling an earlier decision that had reached a
    contrary result), the court stated: “Since, in a situation like
    those presented here . . . , the main purpose of the testator in
    making his agreement with the attorney is to benefit the
    persons named in his will and this intent can be effectuated, in
    the event of a breach by the attorney, only by giving the
    beneficiaries a right of action, we should recognize, as a matter
    of policy, that they are entitled to recover as third-party
    beneficiaries.” (56 Cal.2d at p. 590, italics added.) Because,
    after the testator’s death, the testator was no longer available
    to bring a breach of contract action against the attorney, it was
    consistent with the objectives of the contract and the
    20
    GOONEWARDENE v. ADP, LLC
    Opinion of the Court by Cantil-Sakauye, C. J.
    reasonable expectation of the contracting parties to permit the
    intended beneficiaries of the will to bring such an action at
    that time to enforce the attorney’s alleged breach of the
    contract. (See 
    Eisenberg, supra
    , 92 Colum. L.Rev. at pp. 1393-
    1394.)
    On the other hand, in Socoma 
    Companies, supra
    ,
    
    11 Cal. 3d 394
    , our court, after reviewing the terms and the
    circumstances underlying the formation of the government
    contract at issue, concluded that the plaintiffs in that case,
    who had participated in a job training program that had been
    provided under the government contract but had not obtained
    the promised employment contemplated by the contract, were
    not entitled, under California’s third party beneficiary
    doctrine, to bring a breach of contract action for damages
    against the defendant companies that provided the job training
    services. Although acknowledging that the plaintiffs “were
    among those whom the Government intended to benefit
    through defendants’ performance of the contracts” (
    id. at p.
    401), this court nonetheless concluded that the plaintiffs
    were not entitled to sue the defendants for the defendants’
    alleged breach of the contract because it would be inconsistent
    with the objectives of the contract and the reasonable
    expectations of the contracting parties to permit such third
    party lawsuits. In reaching this conclusion, the court relied in
    large part on a provision of the government contract that
    established a specific administrative process through which
    alleged breaches of the contract could be raised and resolved,
    as well as on the inclusion of a liquidated damages clause in
    the contract that restricted the defendant companies’ potential
    liability under the contract. The Socoma Companies court
    explained that “the contracts’ provisions for retaining the
    21
    GOONEWARDENE v. ADP, LLC
    Opinion of the Court by Cantil-Sakauye, C. J.
    Government’s control over determination of contractual
    disputes and for limiting defendants’ financial risks indicate a
    governmental purpose to exclude the direct rights [by
    beneficiaries of the job training program] against defendants
    claimed here.” (11 Cal.3d at p. 402; see 
    Eisenberg, supra
    ,
    92 Colum. L.Rev. at pp. 1410-1412.)
    With these precedents in mind, we examine the Court of
    Appeal’s conclusion that the allegations of the 6AC are
    sufficient, under California’s third party beneficiary doctrine,
    to support a cause of action by plaintiff against ADP for ADP’s
    alleged breach of its contract with Altour.
    To begin with, it is important to note that in this case we
    do not have before us the specific terms of the actual contract
    between Altour and ADP.          The 6AC simply alleges, on
    information and belief, that Altour and ADP entered into an
    unwritten contract under which ADP agreed to perform payroll
    tasks for Altour for the benefit of both Altour and its
    employees. Because of the present procedural posture of the
    case — an appeal of a dismissal of the action against ADP after
    the trial court sustained ADP’s demurrer to the 5AC without
    leave to amend — we must assume the properly pleaded facts
    contained in the 6AC are true. (See, e.g., Garton v. Title Ins. &
    Trust Co. (1980) 
    106 Cal. App. 3d 365
    , 375.) The 6AC does not
    claim, however, that plaintiff was privy to the unwritten
    contract allegedly entered into between Altour and ADP, and
    the general allegation in the 6AC that the contract was for the
    benefit of Altour’s employees as well as Altour leaves unclear
    in what sense the contract was intended to benefit the Altour
    employees.
    22
    GOONEWARDENE v. ADP, LLC
    Opinion of the Court by Cantil-Sakauye, C. J.
    In its opinion, the Court of Appeal referred to allegations
    in the 6AC relating to statements on ADP’s website indicating
    that ADP’s data processing system would make it possible for
    employees easily to obtain information regarding their work
    hour history, vacation benefits, and other employment related
    data. If this is the benefit that the parties to the contract
    allegedly intended to afford Altour’s employees, the 6AC does
    not assert that plaintiff was denied such a benefit, and
    plaintiff’s alleged failure to receive the wages she was due is
    unrelated to this promised benefit. Accordingly, although the
    Court of Appeal accurately observed that a third party’s rights
    under the third party beneficiary doctrine may arise under an
    oral as well as a written contract (see, e.g., Del E. Webb Corp.
    v. Structural Materials Co. (1981) 
    123 Cal. App. 3d 593
    , 606;
    Lawrence v. 
    Fox, supra
    , 20 N.Y. at p. 275), here the 6AC’s
    allegations concerning the alleged benefit that the unwritten
    contract between Altour and ADP allegedly conferred upon
    Altour’s employees are too vague and conclusory to support the
    proposition that the parties to the Altour/ADP contract
    expressly or impliedly authorized Altour’s employees to
    maintain a breach of contract action for unpaid wages against
    ADP.
    The Court of Appeal, in concluding that plaintiff may
    maintain a breach of contract action against ADP on a third
    party beneficiary theory, relied instead on the allegations that,
    under ADP’s contract with Altour, ADP agreed to “take over”
    all of Altour’s ordinary payroll tasks, including calculating the
    wages Altour is obligated to pay each employee under the
    governing labor statutes and wage orders and issuing
    paychecks and pay stubs that reflect the correct wages.
    
    (Goonewardene, supra
    , 5 Cal.App.5th at p. 173.) The Court of
    23
    GOONEWARDENE v. ADP, LLC
    Opinion of the Court by Cantil-Sakauye, C. J.
    Appeal stated that ADP’s obligations in this regard rendered
    each employee of Altour a creditor beneficiary of the
    Altour/ADP contract, on the theory that ADP’s role under the
    contract was “to discharge” Altour’s wage obligations to its
    employees. (Ibid.)
    We conclude that the Court of Appeal erred in
    characterizing plaintiff as a creditor beneficiary of the
    Altour/ADP contract and permitting the breach of contract
    action to go forward on this theory under the third party
    beneficiary doctrine. Unlike past creditor beneficiary cases, in
    which one party to the contract (the promisor) agreed to pay a
    sum of money to a third party to discharge a preexisting debt
    of the other party to the contract (the promisee) (see, e.g.,
    Lawrence v. 
    Fox, supra
    , 
    20 N.Y. 268
    ; accord Calhoun v. 
    Downs, supra
    , 211 Cal. at pp. 770-771), here there is nothing to
    suggest that ADP agreed to pay the wages that Altour owes to
    its employees out of ADP’s own funds. Instead, as in most
    employer/payroll company agreements,6 it appears that ADP,
    6
    The Internal Revenue Manual describes a “payroll
    service provider” in the following terms:
    “1. A payroll service provider (PSP) is a third party that
    can help an employer administer payroll and employment
    taxes on behalf of an employer.
    “2. An employer may enter into an agreement with a
    PSP under which the employer authorizes the PSP to perform
    one more of the following acts on the employer’s behalf:
    “• Prepare the paychecks for the employees of the
    employer.
    “• Prepare Forms 940 and 941 for the employer using
    the employer’s EIN.
    24
    GOONEWARDENE v. ADP, LLC
    Opinion of the Court by Cantil-Sakauye, C. J.
    under its contract with Altour, simply agreed to assist Altour
    by calculating the amount of wages that Altour owes to each
    employee in light of the applicable labor statutes and wage
    order and providing the ministerial services of making out
    paychecks and delivering the required pay information to each
    employee. In the absence of an allegation to the contrary, we
    must reasonably infer that the employees’ wages were paid by
    “• File Forms 940 and 941 for the employer, which are
    signed by the employer.
    “• Make federal tax deposits (FTDs) and federal tax
    payments and submit this information for the taxes reported
    on the Forms 940 and 941.
    “• Prepare Form W-3 and Forms W-2 for the employees
    of the employer using the employer’s EIN.
    “3. A PSP is not liable for an employer’s employment
    taxes as either an employer or an agent.
    “4. An employer’s use of a PSP does not relieve the
    employer of its employment tax obligations or liability for
    employment taxes.”       (Internal Revenue Service, Internal
    Revenue              Manual 5.1.24.4.2              (Mar. 2018)
     [as of Feb. 5,
    2019].) (All internet citations in this opinion are archived by
    year,     docket     number,      and      case     name     at
    .)
    See also Fogg, In Whom We Trust (2010) 43 Creighton
    L.Rev. 357, 384 [“A typical contract between a payroll tax
    provider and a small business entity might have the payroll
    tax provider preparing payroll, paying payroll, preparing the
    quarterly Form 941 form, and paying the Form 941 taxes. The
    payroll provider typically has an agreement allowing it to
    withdraw the necessary funds from the entity’s bank
    account.”].)
    25
    GOONEWARDENE v. ADP, LLC
    Opinion of the Court by Cantil-Sakauye, C. J.
    funds provided by their employer, Altour, rather than ADP.
    A payroll company’s provision of the type of assistance relied
    upon by the Court of Appeal is quite distinct from agreeing to
    “discharge” the obligations that Altour owes to its employees
    under the applicable labor statutes and wage orders, as that
    term has been used in prior third party beneficiary decisions.
    (Cf. Rest.2d, Contracts, § 302(1)(a) & com. b, pp. 439-440.) For
    this reason, we conclude that plaintiff is not properly viewed as
    a creditor beneficiary of the Altour/ADP contract within the
    meaning of the third party beneficiary doctrine.
    We turn to the question whether plaintiff may bring its
    breach of contract action under the three elements of
    California’s third party beneficiary doctrine that we have
    discussed above. (Ante, pp. 16-20.)
    Even if we assume, without deciding, that an employer’s
    hiring of an independent payroll company will in fact generally
    benefit employees with regard to the wages they receive,7 as
    7
    Even in the absence of the hiring of a payroll company,
    an employee is entitled to receive the wages and wage
    statements that are required under the applicable labor
    statutes and wage orders and may sue his or her employer if
    he or she does not receive them. (See, e.g., Lab. Code, § 1194.)
    Although it is possible that a specialized payroll company may
    do a better job than a small company in complying with the
    applicable legal requirements, if the payroll company makes
    the employer aware of applicable exceptions, restrictions or
    other legal rules that were not known to the employer and that
    operate to reduce the employer’s wage obligations to its
    employees, the hiring of the payroll company may not in fact
    benefit employees with regard to the wages they receive. Thus,
    there may be some question whether such a contract will in
    26
    GOONEWARDENE v. ADP, LLC
    Opinion of the Court by Cantil-Sakauye, C. J.
    we have explained the fact that the employees will generally
    obtain a benefit from the contract is not sufficient in itself to
    authorize the employees to sue the payroll company under
    California’s third party beneficiary doctrine. In addition, a
    motivating purpose of the contracting parties must be to
    provide such a benefit to employees. (See, e.g., Garcia v. Truck
    Ins. 
    Exchange, supra
    , 36 Cal.3d at p. 436 [“A putative third
    party’s rights under a contract are predicated upon the
    contracting parties’ intent to benefit him]”; Neverkovec v.
    Fredericks (1999) 
    74 Cal. App. 4th 337
    , 348 [“The circumstance
    that a literal contract interpretation would result in a benefit
    to the third party is not enough to entitle that party to demand
    enforcement. The contracting parties must have intended to
    confer a benefit on the third party”].)
    When an employer hires a payroll company, providing a
    benefit to employees with regard to the wages they receive is
    ordinarily not a motivating purpose of the transaction.
    Instead, the relevant motivating purpose is to provide a benefit
    to the employer, with regard to the cost and efficiency of the
    tasks performed and the avoidance of potential penalties.
    Although the employer intends that the payroll company will
    accurately calculate the wages owed to its employees under the
    applicable labor statutes and wage orders, in situations in
    which it may be unclear or debatable as to how the applicable
    rules should be interpreted or applied, the employer would
    reasonably expect the payroll company to proceed with the
    fact generally provide a benefit to employees with regard to the
    wages they receive.
    27
    GOONEWARDENE v. ADP, LLC
    Opinion of the Court by Cantil-Sakauye, C. J.
    employer’s interest in mind. In short, the relevant motivating
    purpose of the contract is simply to assist the employer in the
    performance of its required tasks, not to provide a benefit to its
    employees with regard to the amount of wages they receive.
    Moreover, even if a motivating purpose of such a contract
    were to provide a benefit to employees with regard to wages
    they receive, it still would not follow that the employees would
    be entitled to sue the payroll company for breach of contract
    under the third party beneficiary doctrine. As this court’s
    decision in Socoma 
    Companies, supra
    , 11 Cal.3d at pages 401-
    402, teaches, even if a motivating purpose of the contracting
    parties is to provide a benefit to the employees, it still may be
    inconsistent with the objectives of the contract and the
    reasonable expectations of the contracting parties to permit the
    employees to sue the payroll company for an alleged breach of
    the contract. (See Geis, Broadcast Contracting (2012) 106
    Nw.U. L.Rev. 1153, 1195 [“There is an important analytical
    distinction between contracting for a benefit to an outsider and
    granting a right to sue for breach to that outsider”].)
    In the present case, unlike in Lucas v. 
    Hamm, supra
    ,
    
    56 Cal. 2d 583
    , there is no need to permit a third party
    employee to bring suit to enforce an alleged breach by ADP of
    its obligations under the contract, because Altour is available
    and is fully capable of pursuing a breach of contract action
    against ADP if, by failing to comply with its contractual
    responsibilities, ADP renders Altour liable for any violation of
    the applicable wage orders or labor statutes. Simply put,
    permitting an employee to sue ADP for an alleged breach of its
    contractual obligations to Altour is not necessary to effectuate
    the objectives of the contract.
    28
    GOONEWARDENE v. ADP, LLC
    Opinion of the Court by Cantil-Sakauye, C. J.
    Further, if a typical contract between an employer and a
    payroll company were interpreted to authorize each of the
    employer’s employees to sue the payroll company for any
    alleged wage violation, such an interpretation would clearly
    impose substantial additional costs on the payroll company in
    light of the significant legal expense that would be entailed in
    defending the numerous wage and hour disputes that regularly
    arise between employees and employers. As a result, such an
    interpretation would likely lead a payroll company to pass
    these additional litigation costs on to the employer through a
    higher price for its payroll services, an increased cost that an
    employer would typically prefer to avoid. Thus, permitting
    employees to sue a payroll company for alleged wage violations
    would ordinarily be inconsistent with the reasonable
    expectations of the employer as well as the payroll company
    and also unnecessary because employees retain the right to
    obtain full recovery for unpaid wages from their employer.
    Accordingly, we conclude that a contract between an employer
    and a payroll company should not be understood to permit the
    employer’s employees to sue the payroll company for an alleged
    breach of its obligations under its contract with the employer.
    (Accord Lake Almanor Associates L.P. v. Huffman-Broadway
    Group, Inc. (2009) 
    178 Cal. App. 4th 1194
    , 1204 [where county
    hires a consultant to prepare an environmental impact report
    regarding a proposed development, the developer is not
    entitled, under the third party beneficiary doctrine, to sue the
    consultant for an alleged breach of contract in failing to timely
    prepare the report].)
    In sum, because providing a benefit to employees is
    ordinarily not among the motivating purposes of a contract
    between an employer and a payroll company, and because it
    29
    GOONEWARDENE v. ADP, LLC
    Opinion of the Court by Cantil-Sakauye, C. J.
    would be inconsistent with the objectives of the contract and
    the reasonable expectations of the contracting parties to permit
    the employees to sue the payroll company for an alleged breach
    of its contract with the employer, we conclude that the Court of
    Appeal erred in finding that the allegations of the 6AC are
    adequate to state a cause of action for breach of contract by
    plaintiff against ADP under the third party beneficiary
    doctrine.
    III. MAY PLAINTIFF MAINTAIN TORT CAUSES OF ACTION
    AGAINST ADP FOR NEGLIGENCE
    AND/OR NEGLIGENT MISREPRESENTATION?
    In addition to finding that the allegations of the 6AC
    supported plaintiff’s cause of action against ADP for breach of
    contract under the third party beneficiary doctrine, the Court
    of Appeal concluded that the allegations of the 6AC supported
    causes of action against ADP for negligence and negligent
    misrepresentation. The Court of Appeal identified no case
    from California or any other jurisdiction in which an employee
    has been permitted to maintain a tort cause of action for
    negligence or negligent misrepresentation against a payroll
    company hired by his or her employer, and, for the reasons
    discussed hereafter, we conclude that neither of the proposed
    negligence-based tort causes of action against ADP is valid.
    A. Negligence Cause of Action
    In Bily v. Arthur Young & Co. (1992) 
    3 Cal. 4th 370
    , 397
    (Bily), we explained that “[t]he threshold element of a cause of
    action for negligence is the existence of a duty to use due care
    toward an interest of another that enjoys legal protection
    against unintentional invasion. [Citations.] Whether this
    30
    GOONEWARDENE v. ADP, LLC
    Opinion of the Court by Cantil-Sakauye, C. J.
    essential prerequisite to a negligence cause of action has been
    satisfied in a particular case is a question of law to be resolved
    by the court.” The existence or nonexistence of a common law
    legal duty of care is a question of policy that, depending upon
    the context, may turn on a court’s consideration of a variety of
    factors. (See, e.g., Rowland v. Christian (1968) 
    69 Cal. 2d 108
    ,
    113; Biakanja v. Irving (1958) 
    49 Cal. 2d 647
    , 650 (Biakanja).)
    As this court observed in Dillon v. Legg (1968) 
    68 Cal. 2d 728
    , a
    judicial conclusion that a legal duty exists in a particular
    context is “ ‘only an expression of the sum total of those
    considerations of policy which lead the law to say that the
    particular plaintiff is entitled to protection.’ ” (Id. at p. 734,
    quoting Prosser on Torts (3d ed. 1964) pp. 332-333.)
    The threshold question here is whether ADP owed
    plaintiff, an employee of Altour with whom ADP had no
    contractual relationship, a common law duty of care with
    respect to the loss that plaintiff allegedly sustained as a result
    of ADP’s alleged negligence in the performance of its
    contractual obligations to Altour.
    In 
    Biakanja, supra
    , 
    49 Cal. 2d 647
    — the initial decision
    in which this court held that it may be appropriate to impose
    tort liability in favor of a third party for a contracting party’s
    negligent performance of a contract (see 6 Witkin, Summary of
    Cal. Law (11th ed. 2017) Torts § 1327, p. 622) — the court
    described some of the factors that may properly be considered
    in deciding whether to recognize a tort duty of care to a third
    party in the absence of privity of contract. We stated: “The
    determination whether in a specific case the defendant will be
    held liable to a third person not in privity is a matter of policy
    and involves the balancing of various factors, among which are
    the extent to which the transaction was intended to affect the
    31
    GOONEWARDENE v. ADP, LLC
    Opinion of the Court by Cantil-Sakauye, C. J.
    plaintiff, the foreseeability of harm to him, the degree of
    certainty that the plaintiff suffered injury, the closeness of the
    connection between the defendant’s conduct and the injury
    suffered, the moral blame attached to the defendant’s conduct,
    and the policy of preventing future harm.” (49 Cal.2d at
    p. 650.) Subsequent California cases have identified other
    policy considerations that may appropriately be considered in
    determining whether a tort duty of care should be recognized
    or imposed in the absence of privity of contract. (See, e.g., 
    Bily, supra
    , 3 Cal.4th at pp. 399-406 [considering whether
    recognition of a duty of care on the part of auditors to potential
    third party investors would (1) impose liability out of
    proportion to fault, (2) be unnecessary in light of the prospect
    of private ordering, and (3) would likely have an adverse effect
    on the availability of audit services].)
    Plaintiff argues that many of the factors identified in
    Biakanja support imposing on a payroll company a duty of care
    to an employee in this context because if a payroll company is
    negligent in failing to properly calculate an employee’s wages
    pursuant to the applicable labor statutes and wage orders, the
    employee will suffer a foreseeable, direct, and readily
    ascertainable economic loss and will be denied the protection
    afforded by those remedial labor statutes and wage orders.
    Plaintiff points out that California cases have repeatedly
    emphasized the important role that such labor statutes and
    wage orders play in protecting the rights of workers (see, e.g.,
    Dynamex Operations West, Inc. v. Superior Court (2018)
    4 Cal.5th 903, 952-953; Industrial Welfare Com. v. Superior
    Court (1980) 
    27 Cal. 3d 690
    , 702-703), and maintains that
    therefore California’s public policy calls for the recognition in
    this context of a tort duty of care on the part of a payroll
    32
    GOONEWARDENE v. ADP, LLC
    Opinion of the Court by Cantil-Sakauye, C. J.
    company to the employees of the company that hired the
    payroll company.
    Plaintiff is correct that employees unquestionably have
    an important and fundamental interest in the accurate and
    timely payment of wages as required by the applicable labor
    statutes and wage orders. As we explain, however, we
    conclude that a variety of policy considerations weigh against
    the imposition upon a payroll company of a tort duty of care to
    employees in this context.
    First and perhaps most significantly, plaintiff’s argument
    ignores the fundamental point that whenever a payroll
    company’s negligence in calculating an employee’s wages
    results in a violation of the applicable labor statutes or wage
    orders, California law already provides the employee with a
    full and complete remedy for any wage loss the employee
    sustains as a result of the payroll company’s negligent conduct.
    An employee’s interest in this regard is fully protected by the
    employee’s well-established right under the labor statutes to
    recover in a civil action against the employer the full wages
    and other significant remedies (including attorney fees and
    potential civil penalties) that are authorized under those
    statutes. (See, e.g., Lab. Code, §§ 1194, 1197.1, 2699; Martinez
    v. 
    Combs, supra
    , 
    49 Cal. 4th 35
    .) Given the employer’s clear
    and direct liability for any wage loss caused by the payroll
    company’s negligence in calculating the wages that are due,
    the imposition of a separate tort duty of care on a payroll
    company is generally unnecessary to adequately protect the
    employee’s interests.      (Cf. Cedars-Sinai Med. Center v.
    Superior Court (1998) 
    18 Cal. 4th 1
    , 11-13 [concluding
    recognition of tort action for spoliation of evidence is
    33
    GOONEWARDENE v. ADP, LLC
    Opinion of the Court by Cantil-Sakauye, C. J.
    unwarranted in part because of the availability of adequate
    alternative remedies].)
    Second, imposing tort liability upon the payroll company
    is not needed as a means of deterring negligent conduct on the
    part of the payroll company. Under its contract with the
    employer, the payroll company is already obligated to act with
    due care in ensuring that the employer fulfills its obligations to
    its employees under the labor statutes and wage orders. The
    payroll company presumably will be liable to the employer if
    the payroll company’s negligence in failing to comply with the
    applicable labor statutes or wage orders results in the
    employer being held liable in a suit brought by an employee
    against the employer. Imposing on a payroll company a tort
    duty to the employee will not appreciably increase the payroll
    company’s incentive to avoid negligent conduct with respect to
    its compliance with the applicable labor statutes and wage
    orders.
    Third, unlike other situations in which a tort duty of care
    to third parties has been imposed (see, e.g., Heyer v. Flaig
    (1969) 
    70 Cal. 2d 223
    , 228-229), the payroll company has no
    special relationship with the employer’s employees that would
    warrant recognition of such a duty of care. (Accord Goodman
    v. Kennedy (1976) 
    18 Cal. 3d 335
    , 343-344.) As we have already
    determined, under California’s third party beneficiary doctrine
    plaintiff is not entitled to maintain even a breach of contract
    action against defendant payroll company. (Ante, pp. 11-30.)
    Given this conclusion, it would clearly be anomalous to impose
    tort liability, with its increased potential damages (see, e.g.,
    Ehrlich v. Menezes (1999) 
    21 Cal. 4th 543
    , 550-551), upon the
    payroll company based upon its alleged failure to perform its
    obligations under its contract with plaintiff’s employer.
    34
    GOONEWARDENE v. ADP, LLC
    Opinion of the Court by Cantil-Sakauye, C. J.
    Fourth, the imposition on a payroll company of a duty of
    care to an employee may improperly distort the payroll
    company’s performance of its contractual obligations to the
    employer in at least some circumstances. As already noted
    (ante, pp. 27-28), in the wage and hour context, the respective
    interests of an employer and an employee regarding the proper
    interpretation and application of the applicable labor statutes
    and wage orders are at times in conflict. When the meaning or
    scope of a labor statute or wage order is ambiguous or
    uncertain, imposing on the payroll company a tort duty of care
    to an employee may adversely affect the payroll company’s
    fulfillment of its contractual obligations to the employer. This
    risk is particularly substantial because, as noted, the type of
    damages that are generally available in a tort action include
    items that are unavailable in a contract action, and, in
    instances in which the meaning of a provision of a labor statute
    or wage order is uncertain, the potential of greater liability
    may induce the payroll company to place the employee’s
    interests above those of the employer with whom the payroll
    company has directly contracted.8
    8
    In a variety of contexts, California courts have held that
    a professional or other business entity that enters into a
    contract to provide services to an individual or entity does not
    owe a tort duty of care to a third party with respect to an
    economic loss allegedly incurred by the third party when
    recognition of such a duty of care to the third party would
    create a potential conflict of obligations for the professional or
    business entity in light of its responsibility to the individual or
    business with which it has contracted. (See, e.g., Summit
    Financial Holdings, Ltd. v. Continental Lawyers Title Co.
    35
    GOONEWARDENE v. ADP, LLC
    Opinion of the Court by Cantil-Sakauye, C. J.
    Fifth and finally, imposition of a tort duty of care on a
    payroll company is likely to add an unnecessary and
    potentially burdensome complication to California’s increasing
    volume of wage and hour litigation. Because an employee who
    fails to receive what he or she believes is the proper amount of
    wages due under the applicable labor statutes and wage orders
    will generally have no way of knowing whether the
    underpayment is due to the actions of the employer, the payroll
    company, or both the employer and the payroll company, the
    (2002) 
    27 Cal. 4th 705
    , 716 [escrow holder did not owe duty of
    care to third party when imposition of duty would subject
    escrow holder to conflicting obligations]; Goodman v. 
    Kennedy, supra
    , 18 Cal.3d at p. 344 [attorney who advised client on stock
    sale owed no duty of care to third parties who purchased stock
    from the client]; Lake Almanor Associates L.P. v. Huffman-
    Broadway Group, 
    Inc., supra
    , 178 Cal.App.4th at pp. 1205-
    1206 [environmental consultant hired by county to prepare
    environmental impact report owned no duty of care to
    developer of proposed project]; Ratcliff Architects v. Vanir
    Construction Management, Inc. (2001) 
    88 Cal. App. 4th 595
    , 606
    [construction manager hired by school district to oversee
    project owed no duty of care to third party architect who also
    worked on the project]; Sanchez v. Lindsey Marden Claims
    Services, Inc. (1999) 
    72 Cal. App. 4th 249
    , 253 [independent
    claims adjuster hired by an insurer to assess claimed loss owed
    no duty of care to the insured claimant]; Burger v. Pond (1990)
    
    224 Cal. App. 3d 597
    , 605-606 [husband’s divorce attorney owed
    no duty of care to husband’s subsequent wife]; Sooy v. Peter
    (1990) 
    220 Cal. App. 3d 1305
    , 1314 [attorney owed no duty of
    care to another attorney representing a third party in arms-
    length transaction with attorney’s client]; Goldberg v. Frye
    (1990) 
    217 Cal. App. 3d 1258
    , 1269 [attorney representing
    administrator of estate owed no duty of care to legatees of
    will].)
    36
    GOONEWARDENE v. ADP, LLC
    Opinion of the Court by Cantil-Sakauye, C. J.
    payroll company is likely to be joined as an additional party in
    virtually every wage and hour lawsuit, rendering such
    litigation more complicated and more difficult to settle.
    Inasmuch as an employee can obtain a full recovery for his or
    her economic loss in a wage and hour action against the
    employer alone, the substantial burden to the judicial system
    that would result from the addition of a tort action against the
    payroll company is likely to outweigh any potential benefit.
    Considering the “ ‘sum total’ ” of the relevant
    considerations of policy (Dillon v. 
    Legg, supra
    , 68 Cal.2d at
    p. 734), we conclude that it is not appropriate to impose upon a
    payroll company a tort duty of care to an employee with
    respect to the obligations imposed by the applicable labor
    statutes and wage orders. Accordingly, we conclude that the
    Court of Appeal erred in determining that plaintiff’s negligence
    cause of action could go forward.
    B. Negligent Misrepresentation Cause of Action
    In addition to upholding plaintiff’s negligence cause of
    action, the Court of Appeal held that the allegations of the 6AC
    are adequate to support plaintiff’s proposed cause of action for
    negligent misrepresentation. We conclude that the Court of
    Appeal erred in this respect as well.
    The numerous policy considerations that we have
    discussed above in concluding that it is not appropriate to
    impose on ADP a duty of care to support plaintiff’s negligence
    cause of action are applicable as well to plaintiff’s cause of
    action against ADP for negligent misrepresentation. Insofar as
    ADP’s conduct in issuing to plaintiff inaccurate paychecks and
    pay stubs would otherwise support an action for negligent
    misrepresentation, any economic loss suffered by plaintiff can
    37
    GOONEWARDENE v. ADP, LLC
    Opinion of the Court by Cantil-Sakauye, C. J.
    be remedied in a statutory wage and hour cause of action
    against her employer, and recognition of a negligent
    misrepresentation cause of action against ADP is not needed to
    deter the alleged negligent conduct on the part of ADP because
    ADP already has a comparable incentive by virtue of its
    potential contractual liability to plaintiff’s employer that would
    result from such negligence. Further, permitting plaintiff to
    pursue a negligent misrepresentation cause of action against
    ADP in this context would have the same potential distorting
    effect on ADP’s performance of its contractual obligations to
    plaintiff’s employer and would introduce an unnecessary and
    burdensome complication in virtually all wage and hour
    litigation.
    To our knowledge, the only case that has indicated that a
    negligent misrepresentation cause of action may be permissible
    even though a negligence cause of action has been rejected
    because the relevant policy considerations weigh against the
    recognition of a duty of care is 
    Bily, supra
    , 
    3 Cal. 4th 370
    . In
    Bily, the court concluded, based upon a number of policy
    considerations, that “an auditor’s liability for general
    negligence in the conduct of an audit of its client[’s] financial
    statements is confined to the client, i.e., the person who
    contracts for or engages the audit services” and that the
    auditor owes no duty of care to third parties who may have
    relied on the audit report and thus such third parties may not
    maintain a negligence action against the auditor. (3 Cal.4th at
    p. 406.) At the same time, however, the court in Bily held that
    a narrow class of third party users of audit reports may sue the
    auditor for negligent misrepresentation so long as they “are
    specifically intended beneficiaries of the audit report who are
    38
    GOONEWARDENE v. ADP, LLC
    Opinion of the Court by Cantil-Sakauye, C. J.
    known to the auditor and for whose benefit it renders the audit
    report.” (Id. at p. 407.)
    In permitting a negligent misrepresentation action to be
    brought by persons who “are specifically intended beneficiaries
    of the audit report who are known to the auditor and for whose
    benefit it renders the audit report” (
    Bily, supra
    , 3 Cal.4th at
    p. 407), the Bily decision clearly affords no support for
    plaintiff’s proposed cause of action for negligent
    misrepresentation in the present case. As our discussion of
    plaintiff’s third party beneficiary claim explains, ADP’s
    contract with Altour was not entered into for the benefit of
    plaintiff or Altour’s other employees and plaintiff was not an
    intended beneficiary of ADP’s services. (Ante, pp. 22-30.)
    Thus, even under the narrow category of negligent
    misrepresentation claims authorized in Bily, plaintiff’s
    negligent misrepresentation claim lacks merit.
    Accordingly, we conclude that the Court of Appeal erred
    in permitting plaintiff’s cause of action for negligent
    misrepresentation to go forward.
    39
    GOONEWARDENE v. ADP, LLC
    Opinion of the Court by Cantil-Sakauye, C. J.
    IV. CONCLUSION
    For the reasons set forth above, the judgment of the
    Court of Appeal is reversed insofar as it held that the trial
    court erred in dismissing the causes of action for breach of
    contract, negligence, and negligent misrepresentation without
    leave to amend. The matter is remanded to the Court of
    Appeal with directions to affirm the trial court judgment in
    favor of ADP in its entirety.
    CANTIL-SAKAUYE, C. J.
    We Concur:
    CHIN, J.
    CORRIGAN, J.
    LIU, J.
    CUÉLLAR, J.
    KRUGER, J.
    IRION, J.*
    *
    Associate Justice of the Court of Appeal, Fourth Appellate
    District, Division One, assigned by the Chief Justice pursuant
    to article VI, section 6 of the California Constitution.
    40
    See next page for addresses and telephone numbers for counsel who argued in Supreme Court.
    Name of Opinion Goonewardene v. ADP, LLC
    __________________________________________________________________________________
    Unpublished Opinion
    Original Appeal
    Original Proceeding
    Review Granted XXX 5 Cal.App.5th 154
    Rehearing Granted
    __________________________________________________________________________________
    Opinion No. S238941
    Date Filed: February 7, 2019
    __________________________________________________________________________________
    Court: Superior
    County: Los Angeles
    Judge: William P. Barry
    __________________________________________________________________________________
    Counsel:
    Glen Broemer for Plaintiff and Appellant.
    Morgan Lewis & Bockius, Robert A. Lewis, Thomas M. Peterson and Zachary S. Hill for Defendants and
    Respondents.
    Kevin C. Young for Pay-Net, Payroll World, Inc., Erie Custom Computer Applications, Inc., Task HR-VA
    LLC, HCM Centric LLC, Adminasource, Inc., QTS Payroll Services, Inc., Promerio, Inc., and Payality,
    Inc., as Amici Curiae on behalf of Defendants and Respondents.
    Dowling Aaron Incorporated and Stephanie Hamilton Borchers for Payroll People, Inc., The Payroll Group
    and Independent Payroll Providers Association as Amici Curiae on behalf of Defendants and Respondents.
    Greines, Martin, Stein & Richland, Alana H. Rotter and Marc J. Poster for National Payroll Reporting
    Consortium and American Payroll Association as Amici Curiae on behalf of Defendants and Respondents.
    Foley & Lardner, Eileen R. Ridley, Yesenia Garcia Peres and Anthony James Dutra for Paychex, Inc., as
    Amicus Curiae on behalf of Defendants and Respondents.
    Counsel who argued in Supreme Court (not intended for publication with opinion):
    Glen Broemer
    347 Union #2
    Jersey City, NJ 07304
    (805) 351-9857
    Robert A. Lewis
    Morgan Lewis & Bockius
    One Market Street, Spear Tower
    San Francisco, CA 94105
    (415) 442-1000