Villanueva v. Fidelity National Title Company ( 2021 )


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  •         IN THE SUPREME COURT OF
    CALIFORNIA
    MANNY VILLANUEVA et al.,
    Plaintiffs and Appellants,
    v.
    FIDELITY NATIONAL TITLE COMPANY,
    Defendant and Appellant.
    S252035
    Sixth Appellate District
    H041870 and H042504
    Santa Clara County Superior Court
    1-10-CV173356
    March 18, 2021
    Justice Kruger authored the opinion of the Court, in which
    Chief Justice Cantil-Sakauye and Justices Corrigan, Liu,
    Cuéllar, Groban, and Jenkins concurred.
    VILLANUEVA v. FIDELITY NATIONAL TITLE COMPANY
    S252035
    Opinion of the Court by Kruger, J.
    The Insurance Code requires title insurers and title
    companies to file most rates with the Insurance Commissioner
    before charging those rates to consumers.            (Ins. Code,
    §§ 12401.1, 12401.7, 12414.27.) The issue in this case is
    whether, if a title insurer charges rates without filing them, a
    consumer can challenge the charges as unlawful in court. The
    insurer in this case argues the answer is no for two reasons.
    First, it asserts entitlement to immunity under a provision
    barring suits under noninsurance laws for any “act done, action
    taken, or agreement made pursuant to the authority conferred”
    by the rate-filing statutes. (Id., § 12414.26.) Second, it argues
    that under other provisions of the Insurance Code, unfiled-rate
    claims are committed to the exclusive jurisdiction of the
    Insurance Commissioner.
    We reject both arguments. The statutory immunity for
    “act[s] done . . . pursuant to the authority conferred” (Ins. Code,
    § 12414.26) by the rate-filing statutes does not shield title
    insurers from suit for charging unauthorized rates, and the
    Insurance Commissioner does not have exclusive jurisdiction
    over such claims. We reverse the judgment of the Court of
    Appeal, which reached the opposite conclusion on both
    questions, and remand for further proceedings.
    1
    VILLANUEVA v. FIDELITY NATIONAL TITLE COMPANY
    Opinion of the Court by Kruger, J.
    I.
    When plaintiff Manny Villanueva (Villanueva) and his
    wife Sonia refinanced the mortgage on their home, defendant
    Fidelity National Title Company (Fidelity) handled the escrow
    and Fidelity National Title Insurance Company supplied title
    insurance. For its services, Fidelity charged the Villanuevas an
    escrow fee, overnight delivery fee, courier fee, and draw deed fee
    (i.e., a fee for preparing a new deed).
    Villanueva later sued Fidelity, asserting that the delivery,
    courier, and draw deed fees added to the Villanuevas’ escrow
    statement were illegal because they had never been filed with
    the Insurance Commissioner (Commissioner). (See Ins. Code,
    §§ 12401.7 [“No title insurer . . . shall use any rate in the
    business of title insurance . . . prior to the filing” and public
    display of the rate], 12414.27.) The original complaint alleged a
    range of common law claims and a statutory claim under the
    unfair competition law. (Bus. & Prof. Code, § 17200 et seq.
    (UCL).)1 Subsequent motions eliminated the common law
    claims, leaving only the UCL claim. Villanueva sought to certify
    a class of similarly situated consumers, and the court granted
    the motion.
    Following a bench trial, the court determined that Fidelity
    was required to file its rates with the Commissioner, that
    document delivery was a service for which a rate filing was
    1
    “The UCL prohibits, and provides civil remedies for, unfair
    competition, which it defines as ‘any unlawful, unfair or
    fraudulent business act or practice.’ [Citation.] Its purpose ‘is
    to protect both consumers and competitors by promoting fair
    competition in commercial markets for goods and services.’ ”
    (Kwikset Corp. v. Superior Court (2011) 
    51 Cal.4th 310
    , 320.)
    2
    VILLANUEVA v. FIDELITY NATIONAL TITLE COMPANY
    Opinion of the Court by Kruger, J.
    required, and that Fidelity had not filed its delivery service rate.
    The court further determined that, for the first two years of the
    class period, Fidelity had no rate on file for drawing deeds or
    document preparation, and thus during that period, the fee for
    drawing up a deed was also illegal.
    The trial court rejected Fidelity’s argument that it should
    be held immune from Villanueva’s suit under Insurance Code
    section 12414.26 (section 12414.26). The court reasoned that
    the section insulates from suit only those actions that are
    authorized by relevant provisions of the Insurance Code.
    Because those provisions do not authorize charging unfiled
    rates, section 12414.26 immunity did not apply.
    Based on its findings, the trial court granted the class
    injunctive relief. But it denied restitution on the ground that
    the rates charged were disclosed to and approved by Villanueva
    and other class members, who received the benefit of their
    bargain, the services for which they paid.2
    Both sides appealed. The Court of Appeal reversed in part
    and ordered the trial court to enter judgment dismissing the
    suit. (Villanueva v. Fidelity National Title Co. (2018) 
    26 Cal.App.5th 1092
    , 1136.) It concluded the class claims were
    barred for two independent reasons. First, reversing the trial
    court, the Court of Appeal held that Fidelity was in fact immune
    from Villanueva’s suit under section 12414.26.           Invoking
    language from Quelimane Co. v. Stewart Title Guaranty Co.
    (1998) 
    19 Cal.4th 26
     (Quelimane), the Court of Appeal reasoned
    that immunity under the statute extends to all “ ‘ratemaking-
    2
    The trial court’s ruling denying restitution is not before
    us, and we express no views concerning its correctness.
    3
    VILLANUEVA v. FIDELITY NATIONAL TITLE COMPANY
    Opinion of the Court by Kruger, J.
    related activities,’ ” a category that includes the charging of
    unfiled rates. (Villanueva, at p. 1124, quoting Quelimane, at
    p. 46.) Second, the court held that the statutory scheme affords
    consumers charged unfiled rates only one avenue of redress: an
    administrative complaint submitted to the Commissioner
    pursuant to article 6.7 (Ins. Code, §§ 12414.13–12414.19) of the
    title insurance chapter. The Court of Appeal concluded the trial
    court therefore lacked jurisdiction to consider the merits of
    Villanueva’s suit. (Villanueva, at pp. 1126–1128.)
    We granted review to consider both components of the
    Court of Appeal’s ruling.
    II.
    Title insurance “is a customary incident of practically
    every California real estate transaction,” including a sale or
    refinancing. (Chicago Title Ins. Co. v. Great Western Financial
    Corp. (1968) 
    69 Cal.2d 305
    , 314; see 3 Miller & Starr, Cal. Real
    Estate (4th ed. 2020) § 7:1, pp. 7-13 to 7-14.) Title insurers
    insure “the record title of real property for persons with some
    interest in the estate, including owners, occupiers, and lenders.”
    (FTC v. Ticor Title Ins. Co. (1992) 
    504 U.S. 621
    , 625.) A title
    insurance policy is not a guarantee as to the state of the
    property’s title. (Quelimane, 
    supra,
     19 Cal.4th at p. 41; Siegel v.
    Fidelity Nat. Title Ins. Co. (1996) 
    46 Cal.App.4th 1181
    , 1191.) It
    instead offers indemnification to the insured against many
    losses arising from title defects not disclosed in the title policy
    or report, as well as errors by the entity performing the title
    search. (Ins. Code, §§ 104, 12340.1, 12340.2; see Ticor Title, at
    pp. 625–626.)
    Title insurance differs in some respects from other forms
    of insurance. While most other forms of insurance provide
    4
    VILLANUEVA v. FIDELITY NATIONAL TITLE COMPANY
    Opinion of the Court by Kruger, J.
    protection against future loss, title insurance instead relates to
    the past; it protects against undisclosed encumbrances and
    defects in title that exist at the time the policy is issued.
    (Quelimane, 
    supra,
     19 Cal.4th at p. 41; King v. Stanley (1948)
    
    32 Cal.2d 584
    , 590.) Thus, rather than requiring periodic,
    ongoing premiums to obtain continuing future coverage, title
    insurance requires a one-time payment (Wolschlager v. Fidelity
    National Title Ins. Co. (2003) 
    111 Cal.App.4th 784
    , 789)
    compensating for the risk assumed and the services rendered in
    connection with researching and preparing the policy (see Ins.
    Code, § 12340.7). Notwithstanding these differences, title
    insurance and title insurance rates are subject to regulation by
    the Insurance Commissioner, just like more classical forms of
    insurance and insurance premiums. (See Ins. Code, §§ 12340–
    12418.4.)
    The work involved in supplying a title insurance policy is
    often divided between the title insurer and other entities.
    Fidelity is what is known as an “underwritten title company,”
    meaning a company that conducts the title search and prepares
    a preliminary title report and may also collect fees and issue the
    policy on behalf of the title insurer. (See Ins. Code, §§ 12340.4,
    12340.5; Title Ins. Co. v. State Bd. of Equalization (1992) 
    4 Cal.4th 715
    , 720.) For the regulatory purposes at issue here,
    title insurers and underwritten title companies are treated
    alike. (See, e.g., Ins. Code, §§ 12401.1, 12401.2, 12401.7,
    12401.71.) For convenience, therefore, we will refer to both as
    simply “title insurers.”
    The Insurance Code requires all title insurers to file a
    schedule of their rates with the Commissioner. (Ins. Code,
    § 12401.1.) The filing requirement extends to any rate imposed
    as part of “the business of title insurance” (id., § 12401.7), which
    5
    VILLANUEVA v. FIDELITY NATIONAL TITLE COMPANY
    Opinion of the Court by Kruger, J.
    includes “any service in conjunction with the issuance . . . of a
    title policy including but not limited to the handling of any
    escrow, settlement or closing in connection therewith” (id.,
    § 12340.3, subd. (c)).3 Once rates are filed, regulated entities are
    required to wait 30 days before using them. (Ins. Code,
    §§ 12401.1, 12401.7.) This regulatory approach — commonly
    known as “file and use” — allows entities to implement their
    filed rates without the need for formal prior approval. (See
    McCray v. Fidelity Nat. Title Ins. Co. (D.Del. 2009) 
    636 F.Supp.2d 322
    , 325 [in a “ ‘file and use’ state . . . the insurers file
    their rates with the [Department of Insurance] and begin to
    charge them after the effective date stated in their filings,
    unless the Commissioner disapproves the rates”]; Quiner, Title
    Insurance and the Title Insurance Industry (1973) 22 Drake
    L.Rev. 711, 724.)
    The Legislature first established this system of title
    insurance rate regulation in 1973. Although voters would later
    require the Commissioner to affirmatively approve most other
    insurance rates before they could take effect (Prop. 103, as
    approved by voters, Gen. Elec. (Nov. 8, 1988); see Amwest Surety
    Ins. Co. v. Wilson (1995) 
    11 Cal.4th 1243
    , 1259), they expressly
    exempted title insurance from this prior-approval approach
    (Ins. Code, §§ 1851, subd. (d), 1861.13). The system in place
    today is thus the same file-and-use system the Legislature
    originally chose in 1973.
    The issue in this case concerns the remedies available to a
    consumer when a title insurer uses rates that it has not filed.
    Fidelity argues, and the Court of Appeal agreed, that the
    3
    There is an exception for “miscellaneous charges.” (Ins.
    Code, § 12340.7.) This exception is not at issue here.
    6
    VILLANUEVA v. FIDELITY NATIONAL TITLE COMPANY
    Opinion of the Court by Kruger, J.
    relevant statutory provisions leave no room for a consumer to
    sue based on unfiled-rate charges — both because section
    12414.26 immunizes their ratemaking from civil suit under
    noninsurance laws and because administrative complaints to
    the Commissioner constitute the exclusive avenue for consumer
    relief. We consider each argument in turn.
    III.
    A.
    To determine the scope of the immunity afforded by
    section 12414.26, we begin, as always, with the text, which
    affords the best guide to the Legislature’s intent. (See, e.g.,
    McLean v. State of California (2016) 
    1 Cal.5th 615
    , 622; Tonya
    M. v. Superior Court (2007) 
    42 Cal.4th 836
    , 844.) The statute
    provides in full: “No act done, action taken, or agreement made
    pursuant to the authority conferred by Article 5.5 (commencing
    with Section 12401) or Article 5.7 (commencing with Section
    12402) of this chapter shall constitute a violation of or grounds
    for prosecution or civil proceedings under any other law of this
    state heretofore or hereafter enacted which does not specifically
    refer to insurance.” (§ 12414.26.) Villanueva argues that this
    provision extends immunity only to conduct authorized by the
    relevant articles and that the unfiled rates challenged here are
    not authorized. Fidelity counters that the conduct here is
    authorized by the referenced articles. But it also contends that
    the provision in any event extends immunity beyond conduct
    authorized by the relevant articles to conduct regulated by the
    relevant articles.
    To evaluate Fidelity’s argument that Villanueva’s suit
    targets conduct authorized by articles 5.5 and 5.7, we begin by
    examining what it is, precisely, that these articles authorize.
    7
    VILLANUEVA v. FIDELITY NATIONAL TITLE COMPANY
    Opinion of the Court by Kruger, J.
    Article 5.5 (Ins. Code, §§ 12401–12401.10) is the article directly
    relevant here. It governs title insurance rate filing and
    regulation. Among other things, article 5.5 requires title
    insurers to “establish basic classifications of coverages and
    services” as a basis for their rates (Ins. Code, § 12401.2; see id.,
    § 12401.3, subd. (d)) and to then file those rates with the
    Commissioner (id., § 12401.1). The article forbids rates that are
    excessive, inadequate, or discriminatory. (Id., § 12401.3, subd.
    (a).) It generally prohibits title insurers from charging unfiled
    rates or rates before their effective date, 30 days after filing.
    (Id., §§ 12401.1, 12401.7; see id., §§ 12401.71, 12401.8
    [specifying exceptions].) In addition, article 5.5 permits insurers
    to consult with each other and with industry organizations and
    share information and loss experience data (id., § 12401.4), data
    that is central to the insurers’ ability to set rates (see State
    Comp. Ins. Fund v. Superior Court (2001) 
    24 Cal.4th 930
    , 939
    (State Fund) [“ ‘As a practical matter the business of insurance
    cannot be conducted and maintained upon a sound basis unless
    insurance carriers discuss and pool their experience for rate
    making purposes,’ ” quoting Joint Interim Legis. Com., Rep. on
    Ins. Reg., 1 Sen. J. Appen. (1947 Reg. Sess.) p. 5]). Finally, the
    article permits entities under the same management to act in
    concert. (Ins. Code, § 12401.6.)
    Article 5.7 (Ins. Code, §§ 12402–12402.2) regulates
    insurance advisory organizations, a term defined to include
    entities that “collect[] and furnish[] to [their] members or
    insurance supervisory officials loss and expense statistics or
    other statistical information and data relating to the business of
    title insurance.” (Id., § 12340.8.) Through such organizations,
    insurers may obtain a much deeper pool of loss experience data
    than they would otherwise have at their disposal.
    8
    VILLANUEVA v. FIDELITY NATIONAL TITLE COMPANY
    Opinion of the Court by Kruger, J.
    Fidelity argues that because article 5.5 regulates rates for
    the business of title insurance, the act of charging rates —
    including unfiled rates — is an act “done . . . pursuant to the
    authority conferred by Article 5.5.” (§ 12414.26.) But article 5.5
    is more narrowly drawn. It contemplates that title insurers
    may: (1) charge a filed rate after its effective date (Ins. Code,
    §§ 12401.1, 12401.7); (2) charge a filed rate before its effective
    date if the new rate results in a rate reduction (id., § 12401.71,
    subd. (a)); and (3) for unusual risks or services, impose
    surcharges in excess of those set forth in the rate filing, provided
    the surcharges are reasonable and approved in writing in
    advance (id., § 12401.8). Setting aside “miscellaneous charges”
    (id., § 12340.7), the imposition of any charge that does not fit
    within these categories would not be authorized by article 5.5.
    The rates charged here, which were never filed with the
    Commissioner, do not fall into any of these categories. Far from
    being authorized, they are expressly prohibited. (See Ins. Code,
    §§ 12401.1, 12401.7, 12414.27.)
    Fidelity’s alternative contention — that immunity extends
    not just to conduct authorized by article 5.5 but also to any
    matter regulated by the article — is plainly contradicted by the
    language of the statute. Section 12414.26 extends immunity
    only to acts done, actions taken, or agreements made “pursuant
    to the authority conferred by Article 5.5 . . . or Article 5.7.”
    (Italics added.) If the Legislature had wished to adopt Fidelity’s
    desired approach, it could have simply written, “No matter
    regulated under Article 5.5 or Article 5.7” shall be a basis for suit
    under a law not specifically referencing insurance.              The
    Legislature instead chose to include language explicitly limiting
    immunity to acts authorized by, rather than merely regulated
    under, the relevant articles, and we must give effect to that
    9
    VILLANUEVA v. FIDELITY NATIONAL TITLE COMPANY
    Opinion of the Court by Kruger, J.
    choice. (E.g., Tuolumne Jobs & Small Business Alliance v.
    Superior Court (2014) 
    59 Cal.4th 1029
    , 1038 [when possible,
    “courts should give meaning to every word of a statute”].)4
    Prior cases reinforce our understanding of section
    12414.26 immunity. Section 12414.26 is not the only provision
    of its kind; it is one of four nearly identical immunity provisions
    scattered through the Insurance Code that supplement limited
    state regulation with partial immunity for specific categories of
    insurance. (See Ins. Code, §§ 795.7, 1860.1, 11758, 12414.26.)
    These statutes address the same class of subjects and share a
    common purpose, and so their parallel language should be
    construed in like fashion. (People v. Villatoro (2012) 
    54 Cal.4th 1152
    , 1161; accord, e.g., People v. Tran (2015) 
    61 Cal.4th 1160
    ,
    1167–1168.) Those courts that have addressed the issue have
    consistently understood the language of these provisions to
    immunize acts affirmatively authorized by the relevant
    provisions of the Insurance Code, as opposed to acts that are
    merely regulated under those provisions.
    In State Fund, 
    supra,
     
    24 Cal.4th 930
    , for example, we
    emphasized that by the express terms of Insurance Code section
    11758, immunity extends only to acts taken and agreements
    made “ ‘pursuant to the authority conferred by this article’ ”
    (State Fund, at p. 936, quoting Ins. Code, § 11758, italics added
    by State Fund), not to any act taken or agreement made
    4
    Limiting the immunity conveyed by section 12414.26 to
    the scope expressly granted by its terms also conforms to the
    “general rule of statutory construction . . . that a legislative
    grant of privilege or immunity is strictly construed against the
    grantee.” (Katsaris v. Cook (1986) 
    180 Cal.App.3d 256
    , 265,
    citing 3 Sutherland, Statutory Construction (4th ed. 1974)
    § 63.02, p. 81.)
    10
    VILLANUEVA v. FIDELITY NATIONAL TITLE COMPANY
    Opinion of the Court by Kruger, J.
    “ ‘pursuant to this article’ ” (State Fund, at p. 936). We
    identified what the relevant article authorized — namely,
    specific forms of cooperation between insurers — and concluded
    that immunity applied only if the challenged wrongdoing, the
    miscalculation and misreporting of loss information, was
    “related to such authorized cooperation.” (Ibid.) Because the
    alleged wrongdoing was not related to any such authorized
    cooperation, the insurer was not entitled to immunity.5
    To similar effect is Fogel v. Farmers Group, Inc. (2008) 
    160 Cal.App.4th 1403
    , in which insurance exchanges sought
    immunity under a different parallel statute, Insurance Code
    section 1860.1 (section 1860.1), for their collection of certain
    fees. Pointing to the plain statutory text, the Court of Appeal
    explained that the collection of fees would be immune from suit
    only if it was “an act done or action taken under the authority
    conferred by” the relevant chapter. (Fogel, at p. 1416.) Because
    the defendants could “not identify any specific provision [of the
    chapter] that authorize[d] them to collect” the fees, no immunity
    applied. (Ibid.; see 
    id.
     at pp. 1416–1417; accord, MacKay v.
    Superior Court (2010) 
    188 Cal.App.4th 1427
    , 1443 [§ 1860.1
    “does not exempt all acts done ‘pursuant to’ the chapter — which
    is to say, all ratemaking acts — but instead exempts acts done
    5
    Fidelity tries to distinguish State Fund on the ground that
    the article prescribing the scope of immunity for Insurance Code
    section 11758 differs from the underlying articles determining
    the scope of immunity under section 12414.26. While that may
    be, the relevance of State Fund does not depend on any
    substantive similarity in what it is those underlying articles
    authorize, but rather on the point that each statute extends
    immunity only to what is authorized — whatever that may be
    — and not to acts that are related to, but unauthorized by, the
    underlying article.
    11
    VILLANUEVA v. FIDELITY NATIONAL TITLE COMPANY
    Opinion of the Court by Kruger, J.
    ‘pursuant to the authority conferred by this chapter’ ”]; MacKay,
    at p. 1449 [immunity “does not extend to insurer conduct not
    taken pursuant to that authority”].)
    Much as in these prior cases, we see nothing in the plain
    language of section 12414.26 that supports Fidelity’s expansive
    view of its immunity from suit. The provision confers immunity
    for acts, actions, or agreements authorized by articles 5.5 and
    5.7. This statutory immunity does not extend to the charging of
    unfiled rates because those articles confer no such authority; on
    the contrary, the referenced articles expressly prohibit the
    charging of unfiled rates.
    We consider the text clear on this point. But to the extent
    any uncertainty remains, we may also look to the provision’s
    history. (See, e.g., In re Marriage of Davis (2015) 
    61 Cal.4th 846
    ,
    853–862; ABC Internat. Traders, Inc. v. Matsushita Electric
    Corp. (1997) 
    14 Cal.4th 1247
    , 1258–1262.) That history
    reinforces the conclusion that section 12414.26 was not designed
    to immunize title insurers for any and all activities related to
    rate-setting — including, as Fidelity would have it, charging
    unfiled rates.
    Section 12414.26 and the related immunity provisions (see
    Ins. Code, §§ 795.7, 1860.1, 11758) were a byproduct of legal
    changes in the regime governing the application of antitrust law
    to the insurance field. To understand these provisions in
    historical context thus requires a brief excursion into the
    development of that body of law.
    In its infancy, antitrust law was generally assumed not to
    apply to the insurance industry. In 1869, the United States
    Supreme Court had held that insurance contracts were neither
    interstate nor commercial transactions for purposes of the
    12
    VILLANUEVA v. FIDELITY NATIONAL TITLE COMPANY
    Opinion of the Court by Kruger, J.
    federal commerce clause. (Paul v. Virginia (1869) 
    75 U.S. 168
    ,
    182–185.) Though Paul did not expressly address the question,
    the implications for federal insurance regulation seemed clear:
    If an insurance contract was not interstate commerce, then
    insurers could not be subject to federal regulation under the
    commerce clause. Thus, when Congress later invoked its
    commerce clause power to enact the Sherman Antitrust Act of
    1890 and other antitrust legislation, the insurance industry
    generally proceeded on the assumption that the industry lay
    beyond the reach of the laws’ restrictions. (Carlson, The
    Insurance Exemption from the Antitrust Laws (1979) 57 Tex.
    L.Rev. 1127, 1130.) The same assumption applied to this state’s
    antitrust laws, which similarly trained their sights on
    combinations operating to restrain “commerce.” (Stats. 1907,
    ch. 530, § 1, p. 984; see Speegle v. Board of Fire Underwriters
    (1946) 
    29 Cal.2d 34
    , 43 (Speegle).) This assumption led insurers
    to engage in the common industry practice of sharing claims
    history information to assist in setting premiums, free from
    worries about potential liability for engaging in concerted
    action. (Cf. Group Life & Health Ins. Co. v. Royal Drug Co.
    (1979) 
    440 U.S. 205
    , 221 [noting “the widespread view that it is
    very difficult to underwrite risks in an informed and responsible
    way without intra-industry cooperation”]; Speegle, at p. 45;
    State Deputy Ins. Comr. J. R. Maloney, letter to Governor Earl
    Warren re Sen. Bill No. 1572 (1947 Reg. Sess.) June 10, 1947,
    p. 1.)
    The assumption was proved false in 1944, however, when
    the United States Supreme Court decided U.S. v. Underwriters
    Assn. (1944) 
    322 U.S. 533
    . In that case, the court revisited and
    overruled Paul, concluding that insurance qualified as
    interstate commerce after all and that nothing in the Sherman
    13
    VILLANUEVA v. FIDELITY NATIONAL TITLE COMPANY
    Opinion of the Court by Kruger, J.
    Act exempted insurers from its reach. (Underwriters Assn., at
    pp. 553, 560–561.) This court shortly followed suit, concluding
    that state antitrust law likewise contained no exemption for
    insurers and so they could be found liable under the state’s
    principal antitrust law, the Cartwright Act. (Speegle, supra, 29
    Cal.2d at pp. 43–46; see Bus. & Prof. Code, §§ 16700–16758.)
    These developments significantly altered the insurance
    landscape. Newly faced with significant antitrust exposure,
    insurers quickly sought both federal and state legislative relief.
    Their efforts were successful. In 1945, Congress enacted the
    McCarran-Ferguson Act, which provided that states would
    continue to play the primary role in regulating the insurance
    industry. (
    15 U.S.C. §§ 1011
    –1015; see Group Life & Health Ins.
    Co. v. Royal Drug Co., supra, 440 U.S. at pp. 217–220.) The
    federal statute further declared a temporary moratorium on
    applying federal antitrust law to the insurance industry (
    15 U.S.C. § 1013
    ), with application of federal law to resume only to
    the extent the insurance industry was not regulated in a given
    state by the end of the moratorium period (id., § 1012(b).) In
    response, the California Legislature passed the McBride-
    Grunsky Insurance Regulatory Act of 1947. (Stats. 1947, ch.
    805, pp. 1896–1908 (McBride-Grunsky Act); State Fund, 
    supra,
    24 Cal.4th at p. 938.) By supplying rudimentary regulation of
    certain lines of insurance, the McBride-Grunsky Act ensured
    that insurers would remain exempt from federal antitrust
    regulation. (See State Fund, at p. 939; Donabedian v. Mercury
    Ins. Co. (2004) 
    116 Cal.App.4th 968
    , 980; State Deputy Ins.
    14
    VILLANUEVA v. FIDELITY NATIONAL TITLE COMPANY
    Opinion of the Court by Kruger, J.
    Comr. J. R. Maloney, letter to Governor Earl Warren re Sen. Bill
    No. 1572, supra, June 10, 1947, pp. 1–2.)6
    The immunity language now found in section 12414.26
    traces its origins to this early legislative effort at state insurance
    regulation. One of the stated purposes of the McBride-Grunsky
    Act was to authorize and define the permissible extent of
    “cooperation between insurers in rate making and other related
    matters.” (Ins. Code, former § 1850, added by Stats. 1947,
    ch. 805, § 1, p. 1896 and repealed by Prop. 103, § 7, as approved
    by voters, Gen. Elec. (Nov. 8, 1988).) Former section 1853, for
    example, permitted insurers to share information and act in
    concert when setting rates, while former section 1853.6 largely
    prohibited agreements to adhere to the same rates. (Ins. Code,
    former § 1853, added by Stats. 1947, ch. 805, § 1, p. 1898 and
    repealed by Prop. 103, § 7, as approved by voters, Gen. Elec.
    (Nov. 8, 1988); Ins. Code, former § 1853.6, added by Stats. 1947,
    ch. 805, § 1, p. 1899 and repealed by Prop. 103, § 7, as approved
    by voters, Gen. Elec. (Nov. 8, 1988).) In tandem with these
    6
    The McBride-Grunsky Act was designed only to “enact[]
    the minimal regulation required to exempt California insurance
    from federal antitrust law.” (King v. Meese (1987) 
    43 Cal.3d 1217
    , 1240 (conc. opn. of Broussard, J.).) The law made
    California “a so-called ‘open rate’ state,” with rates “set by
    insurers without prior or subsequent approval by the . . .
    Commissioner.” (Id. at p. 1221 (maj. opn).) Indeed, the act
    prohibited the Commissioner from fixing rates, relying instead
    on the open market to dictate rates. (See Ins. Code, former
    § 1850, added by Stats. 1947, ch. 805, § 1, p. 1896 and repealed
    by Prop. 103, § 7, as approved by voters, Gen. Elec. (Nov. 8,
    1988); 20th Century Ins. Co. v. Garamendi (1994) 
    8 Cal.4th 216
    ,
    287, fn. 15, 300.) Under this regime, “ ‘California ha[d] less
    regulation of insurance than any other state . . . .’ ” (Garamendi,
    at p. 240.)
    15
    VILLANUEVA v. FIDELITY NATIONAL TITLE COMPANY
    Opinion of the Court by Kruger, J.
    provisions, the Legislature conferred immunity on insurers who
    engaged in such authorized activities. Section 1860.1 provides:
    “No act done, action taken or agreement made pursuant to the
    authority conferred by this chapter[7] shall constitute a violation
    of or grounds for prosecution or civil proceedings under any
    other law of this State heretofore or hereafter enacted which
    does not specifically refer to insurance.”
    In later years, the Legislature would enact several
    additional pieces of similar legislation regulating additional
    lines of insurance that had been excluded from the McBride-
    Grunsky Act. Each time it included a similar immunity
    provision. First, in 1951, acting to address concerns that
    workers’ compensation insurers working in concert might be
    subject to federal antitrust prohibitions, the Legislature enacted
    workers’ compensation insurance legislation paralleling the
    McBride-Grunsky Act. (Ins. Code, §§ 11750–11759.2; State
    Fund, 
    supra,
     24 Cal.4th at pp. 939–940.) The legislation
    included new Insurance Code section 11758, modeled on section
    1860.1: “No act done, action taken or agreement made pursuant
    to the authority conferred by this article shall constitute a
    violation of or grounds for prosecution or civil proceedings under
    any other law of this State heretofore or hereafter enacted which
    does not specifically refer to insurance.” (Ins. Code, § 11758.)
    And in 1963, as part of a new article in the Insurance Code
    (§§ 795–795.7) aimed at improving insurance options for the
    elderly, the Legislature enacted Insurance Code section 795.7:
    “No act done, action taken or agreement made pursuant to the
    7
    Division 1, part 2, chapter 9 of the Insurance Code (former
    §§ 1850–1860.3), i.e., the chapter added by the McBride-
    Grunsky Act.
    16
    VILLANUEVA v. FIDELITY NATIONAL TITLE COMPANY
    Opinion of the Court by Kruger, J.
    authority conferred by this article shall constitute a violation of
    or grounds for prosecution or civil proceedings under any other
    law of this State heretofore or hereafter enacted which does not
    specifically refer to insurance.”
    Finally, in 1973, the Legislature turned to title insurance.
    Because the McBride-Grunsky Act expressly exempted this
    category (Ins. Code, § 1851, subd. (d)), title insurance rates were
    to that point unregulated.8 With title insurers facing suits
    alleging state antitrust violations, the industry sponsored a
    measure that would extend McBride-Grunsky-Act-style rate
    regulation to title insurance, while supplying, as the McBride-
    Grunsky Act had, future immunity from antitrust liability for
    certain concerted actions.9 To that end, the Legislature largely
    copied the same immunity language it had used in the McBride-
    Grunsky Act and subsequent legislation.10
    8
    See Department of Finance, Enrolled Bill Report on
    Senate Bill No. 1293 (1973–1974 Reg. Sess.) prepared for
    Governor Reagan (Sept. 25, 1973) page 1; Legislative Analyst,
    analysis of Senate Bill No. 1293 (1973–1974 Reg. Sess.) as
    amended August 27, 1973, page 1.
    9
    See Assembly Finance & Insurance Committee, analysis
    of Senate Bill No. 1293 (1973–1974 Reg. Sess.) as amended
    August 27, 1973; Senator George N. Zenovich, author of Senate
    Bill No. 1293 (1973–1974 Reg. Sess.) letter to Governor Ronald
    Reagan, September 18, 1973, page 1; Assistant Legislative
    Counsel Sean E. McCarthy, California Land Title Association,
    letter to Governor Ronald Reagan re Senate Bill No. 1293 (1973-
    1974 Reg. Sess.) September 17, 1973, pages 1, 3, 5.
    10
    As originally introduced, the legislation extended
    immunity to acts authorized under the title insurance chapter.
    (Sen. Bill No. 1293 (1973–1974 Reg. Sess.) as amended Aug. 27,
    1973, § 15.) Shortly before final passage, the provision was
    17
    VILLANUEVA v. FIDELITY NATIONAL TITLE COMPANY
    Opinion of the Court by Kruger, J.
    As this history reveals, and as numerous courts have
    observed over time, the language of these statutes was originally
    drafted to ensure that insurers would not be subject to antitrust
    liability for consulting with each other before establishing their
    rates. (See State Deputy Ins. Comr. J. R. Maloney, letter to
    Governor Earl Warren re Sen. Bill No. 1572, supra, June 10,
    1947, pp. 1–2; Deputy Atty. Gen. Harold B. Haas,
    interdepartmental communication to Governor Earl Warren re
    Sen. Bill No. 1572 (1947 Reg. Sess.) June 11, 1947, pp. 3, 13;
    State Fund, 
    supra,
     24 Cal.4th at pp. 938–940; Fogel v. Farmers
    Group, Inc., 
    supra,
     160 Cal.App.4th at p. 1410; Donabedian v.
    Mercury Ins. Co., supra, 116 Cal.App.4th at p. 990.) The
    available committee reports concerning section 12414.26
    amended to narrow immunity to only those acts authorized by
    specific articles: “No act done, action taken, or agreement made
    pursuant to the authority conferred by Article 5.5 (commencing
    with Section 12401) or Article 5.7 (commencing with Section
    12402) of this chapter shall constitute a violation of or grounds
    for prosecution or civil proceedings under any other law of this
    state heretofore or hereafter enacted which does not specifically
    refer to insurance.” (Sen. Bill No. 1293 (1973–1974 Reg. Sess.)
    as amended Sept. 10, 1973, § 15.)
    As noted above (ante, p. 6), in 1988, voters passed
    Proposition 103, an initiative that discarded much of the
    original McBride-Grunsky Act and replaced it with a drastically
    revised insurance rate regulation scheme. (See generally 20th
    Century Ins. Co. v. Garamendi, 
    supra,
     8 Cal.4th at pp. 239–246;
    Calfarm Ins. Co. v. Deukmejian (1989) 
    48 Cal.3d 805
    , 812–813;
    MacKay v. Superior Court, supra, 188 Cal.App.4th at pp. 1445–
    1446.) But the McBride-Grunsky Act’s exemption for title
    insurance was left in place (see Ins. Code, §§ 1851, subd. (d),
    1861.13; Calfarm Ins. Co., at p. 812, fn. 1), and so these reforms
    did not alter the framework for title insurance rate regulation,
    which remains subject to the McBride-Grunsky-Act-style rules
    specific to title insurance adopted in 1973.
    18
    VILLANUEVA v. FIDELITY NATIONAL TITLE COMPANY
    Opinion of the Court by Kruger, J.
    express a parallel purpose — to extend the same McBride-
    Grunsky-Act-style rate regulation to title insurance while
    permitting the use of industry rating organizations and the
    exchange of loss experience data. (Sen. Ins. & Financial Insts.
    Com., analysis of Sen. Bill No. 1293 (1973–1974 Reg. Sess.) as
    amended June 12, 1973, pp. 2–3; Assem. Financial & Ins. Com.,
    analysis of Sen. Bill No. 1293, supra, as amended Aug. 27, 1973;
    Dept. of Insurance, analysis of Sen. Bill No. 1293 (1973–1974
    Reg. Sess.) as amended Aug. 27, 1973; Sen. George N. Zenovich,
    author of Sen. Bill No. 1293, letter to Governor Ronald Reagan,
    supra, Sept. 18, 1973, p. 1.)
    Read against the backdrop of this history, section
    12414.26 is best understood as an effort to reconcile the tension
    between what is explicitly allowed by articles 5.5 (Ins. Code,
    § 12401 et seq.) and 5.7 (Ins. Code, §12402 et seq.) and what is
    potentially disallowed by other noninsurance statutes, most
    prominently the Cartwright Act and other antitrust acts. It
    creates a safe harbor for actions authorized by articles 5.5 and
    5.7 and harmonizes title insurance law with background state
    laws governing business competition and other matters. The
    history offers no hint that either section 12414.26 or its
    predecessor immunity provisions were ever thought to
    categorically immunize all ratemaking activity — even
    unauthorized activity — from suit.
    Finally, we may consider the views of the Insurance
    Commissioner himself. (See Yamaha Corp. of America v. State
    Bd. of Equalization (1998) 
    19 Cal.4th 1
    , 7 (Yamaha) [“an
    agency’s interpretation [of a statute] is one among several tools
    available to the court”].) The Commissioner is charged by
    statute with enforcing compliance with the title insurance
    ratemaking scheme. (See Ins. Code, §§ 12414.13–12414.31.)
    19
    VILLANUEVA v. FIDELITY NATIONAL TITLE COMPANY
    Opinion of the Court by Kruger, J.
    For decades, the Commissioner has consistently maintained the
    view that section 12414.26 and its parallel statutes do not
    immunize against civil suit the charging of unauthorized rates,
    but rather are aimed at concerted activities that would
    otherwise be susceptible to challenge under the antitrust laws.
    (See, e.g., State Fund, 
    supra,
     24 Cal.4th at p. 940 [relating and
    giving weight to this position in the context of Ins. Code, § 11758
    immunity]; Donabedian v. Mercury Ins. Co., supra, 116
    Cal.App.4th at p. 990 [same, in the context of § 1860.1
    immunity]; Gen. Counsel Adam Cole, Dept. of Ins., letter to
    Chief Justice Ronald M. George, Nov. 19, 2010, pp. 2–3
    [presenting Commissioner’s position that statutes do not
    immunize against civil suits challenging individual insurer’s
    rates]; id. at pp. 3–4 [recounting repeated instances of previous
    Commissioners taking the same view as far back as 1991].)
    Acting as an amicus curiae in this case, the current
    Commissioner maintains the same position, urging that section
    12414.26 was intended only to afford “immunity for certain
    types of concerted ratemaking activity that would otherwise be
    subject to the Cartwright Act or other antitrust laws” and
    should not be read to immunize the charging of unfiled rates.
    These views do not bind us; questions of statutory
    interpretation are ultimately for this court to decide. (E.g,
    Association of California Ins. Companies v. Jones (2017) 
    2 Cal.5th 376
    , 389–390.) But the Commissioner’s interpretation
    of section 12414.26 is, like interpretive rules generally, due
    weight and respect insofar as contextual factors suggest that the
    interpretation rests on institutional expertise giving the
    Commissioner a “ ‘comparative interpretive advantage’ ” and
    that the interpretation is “ ‘probably correct.’ ” (Yamaha, supra,
    19 Cal.4th at p. 12.)       Here, the Commissioner’s view is
    20
    VILLANUEVA v. FIDELITY NATIONAL TITLE COMPANY
    Opinion of the Court by Kruger, J.
    consistent and long-standing, having been maintained by five
    different Commissioners across a period stretching back nearly
    30 years. It has roots in an even longer period of experience
    overseeing the mechanisms for enforcing insurers’ ratemaking
    and rate-filing obligations. Such a history justifies treating the
    Commissioner’s position with considerable respect. (See Ste.
    Marie v. Riverside County Regional Park & Open-Space Dist.
    (2009) 
    46 Cal.4th 282
    , 292–293; Yamaha, at pp. 13, 14.) The
    Commissioner’s views, moreover, draw on the best evidence
    available from the statutory text and legislative history and
    align with the conclusions logically inferable from those sources
    (see Yamaha, at p. 14 [the soundness of an agency’s reasoning
    adds to its power to persuade]). The Commissioner’s views thus
    reinforce our conclusion that section 12414.26 does not
    immunize title insurers from suits based on the charging of
    unfiled rates.
    Villanueva, the Commissioner, and other amici curiae
    urge us to hold more broadly that section 12414.26 immunizes
    insurers only against antitrust liability for concerted actions.
    Their argument raises interpretive questions unnecessary to the
    resolution of this case, and we do not decide them here. (See
    Fogel v. Farmers Group, Inc., 
    supra,
     160 Cal.App.4th at p. 1416
    [declining to decide whether immunity extended only to
    concerted action because even under a broader reading the
    challenged action was manifestly not within the statutory
    immunity].)11 Even if the immunity granted by section 12414.26
    11
    Concerning the parallel language in a sister statute, the
    Court of Appeal has observed: “[W]hile the initial motivation
    behind Insurance Code section 1860.1 may have been exemption
    21
    VILLANUEVA v. FIDELITY NATIONAL TITLE COMPANY
    Opinion of the Court by Kruger, J.
    extends beyond antitrust laws, nothing in the text, surrounding
    scheme, or legislative history supports extending the provision
    to immunize what article 5.5 itself expressly prohibits.
    B.
    Fidelity offers several additional arguments in favor of its
    expansive reading of section 12414.26, but none is persuasive.
    First, like the Court of Appeal, Fidelity relies on language
    in Quelimane, 
    supra,
     
    19 Cal.4th 26
    . In Quelimane, this court
    reversed a determination that section 12414.26 barred an action
    based on conspiracy to refuse to issue title insurance policies for
    certain categories of properties. We explained that the scope of
    section 12414.26 immunity is limited to actions taken under
    articles 5.5 and 5.7 and, generally speaking, “Article 5.5 applies
    only to rate regulation, article 5.7 only to advisory organizations
    which supply data related to ratemaking.” (Quelimane, at
    pp. 44–45.) Because the “Court of Appeal did not consider the
    restriction to ratemaking-related activities in Insurance Code
    section[] 12414.26,” it erroneously extended the statutory
    immunity to an agreement (a conspiracy not to issue policies at
    all) entirely unrelated to ratemaking. (Quelimane, at p. 46.)
    Fidelity argues that our description of section 12414.26 as
    restricted to ratemaking-related activities should control the
    outcome here.    After all, Fidelity contends, charging unfiled
    from antitrust laws in particular, it was recognized [at the time
    of enactment] that the language of the exemption was, in fact,
    broader.” (MacKay v. Superior Court, supra, 188 Cal.App.4th at
    p. 1445.) Neither Villanueva nor the Commissioner addresses
    whether the language of section 12414.26 sweeps more broadly
    than concerted action, and we do not attempt to resolve the issue
    here.
    22
    VILLANUEVA v. FIDELITY NATIONAL TITLE COMPANY
    Opinion of the Court by Kruger, J.
    rates is an activity related to ratemaking, even if it is not an “act
    done . . . pursuant to the authority conferred by” the ratemaking
    provisions of article 5.5 or 5.7. (§ 12414.26.) Fidelity’s argument
    overreads Quelimane by a fair stretch. Quelimane did not
    purport to cast aside the actual terms of the statute. It merely
    identified a necessary condition for immunity — that the
    challenged act, action, or agreement relate to ratemaking, as do
    articles 5.5 and 5.7 — without offering a comprehensive
    overview of section 12414.26 immunity. Quelimane’s truncated
    description was more than adequate for purposes of that case,
    because even when discussed in that fashion, it was apparent
    that the scope of these articles (loosely speaking, ratemaking)
    and the allegations of the Quelimane complaint (a conspiracy
    not to issue policies) did not overlap. There was no need to
    describe the conduct immunized by section 12414.26 with any
    greater precision.
    Even so, Fidelity would read Quelimane as establishing
    not just a necessary condition for immunity, but a sufficient one:
    so long as the alleged conduct relates to ratemaking in some
    way, it automatically is immunized by section 12414.26. It is
    simply a logical fallacy to infer from Quelimane’s holding — if
    conduct does not relate to ratemaking, it cannot be immunized
    by section 12414.26 — that if conduct does relate to ratemaking,
    it necessarily is immunized by section 12414.26. Quelimane
    said no such thing, and overreading it in this fashion would lead
    to results Quelimane surely did not intend.
    Consider, for example, the case of an insurer that deviates
    from its filed rates to impose higher rates for African-Americans
    seeking title insurance for home purchases in particular
    neighborhoods. Such a policy would surely relate to ratemaking:
    The insurer effectively has two rate schedules, one for African-
    23
    VILLANUEVA v. FIDELITY NATIONAL TITLE COMPANY
    Opinion of the Court by Kruger, J.
    Americans and another for those of other races. Such a policy
    would also be clearly illegal — not only under general
    antidiscrimination laws like the Unruh Civil Rights Act and the
    Fair Employment and Housing Act, but also under article 5.5
    itself. (Civ. Code, § 51 [prohibiting racial discrimination in the
    provision of services by businesses]; Gov. Code, § 12955,
    subds. (d), (i) [prohibiting racial discrimination by businesses
    engaged in real estate transactions]; Ins. Code, § 12401.3, subd.
    (a) [“Rates shall not be . . . unfairly discriminatory”].) Under
    Fidelity’s view of section 12414.26 immunity, the illegality
    would make no difference; a consumer aggrieved by the
    discriminatory rate could not sue. Quelimane is not fairly read
    to establish such a rule, particularly in the face of clear textual
    and historical indications that section 12414.26 immunity was
    intended to have a much more limited reach.
    Fidelity, like the Court of Appeal, also invokes Walker v.
    Allstate Indemnity Co. (2000) 
    77 Cal.App.4th 750
     and MacKay
    v. Superior Court, supra, 
    188 Cal.App.4th 1427
     in support of its
    proposed reading of section 12414.26. (See Villanueva v.
    Fidelity National Title Co., supra, 26 Cal.App.5th at pp. 1120–
    1124.) Those cases, however, involved challenges to certain
    insurance rates that were actually filed with and approved by
    the Commissioner. Specifically, after Proposition 103, insurers
    were required to file automobile insurance rate applications
    with the Commissioner and await approval before imposing
    them. (Ins. Code, § 1861.05; see Calfarm Ins. Co. v. Deukmejian,
    supra, 48 Cal.3d at p. 813.) In Walker and MacKay, the insurers
    had done so, but were nevertheless being sued for charging these
    filed and approved rates. The Courts of Appeal concluded the
    governing immunity statute, section 1860.1, “must bar claims
    based upon an insurer’s charging a rate that has been approved
    24
    VILLANUEVA v. FIDELITY NATIONAL TITLE COMPANY
    Opinion of the Court by Kruger, J.
    by the commissioner.” (Walker, at p. 756; see MacKay, at
    p. 1449 [finding “no tort liability for charging a rate that has
    been approved by the commissioner”].)
    Unlike the automobile insurance rates at issue in Walker
    and MacKay, title insurance rates need not receive formal
    approval from the Commissioner, but need only be filed in order
    to become, after a waiting period, effective. (See Ins. Code,
    §§ 12401.1, 12401.2, 12401.7.) But as the trial court and Court
    of Appeal concluded, Fidelity did not fulfill even these lesser
    responsibilities: It did not establish or file certain rates, identify
    the services covered by others, or hold off charging rates until
    after they became effective, and so “failed to comply with
    sections 12401.1, 12401.2, and 12401.7.” (Villanueva v. Fidelity
    National Title Co., supra, 26 Cal.App.5th at p. 1126.) For this
    reason, neither Walker nor MacKay can help Fidelity’s case.
    (See MacKay v. Superior Court, supra, 188 Cal.App.4th at
    p. 1449 [distinguishing “cases [in which] the underlying conduct
    was not the charging of an approved rate”]; Donabedian v.
    Mercury Ins. Co., supra, 116 Cal.App.4th at p. 992
    [distinguishing Walker as involving “a challenge to approved
    rates”].)
    Finally, Fidelity raises a practical argument. It notes that
    section 12414.26 supplies not just immunity from liability but
    immunity from suit. (See § 12414.26 [acts that are the subject
    of immunity shall not “constitute . . . grounds for prosecution or
    civil proceedings”].) Fidelity argues that for any such immunity
    to be meaningful, it must always be demonstrable at the earliest
    possible opportunity, i.e., on demurrer. From this premise,
    Fidelity argues that the substantive standard for when
    immunity applies must be defined in such a way that its
    application can be determined at a glance from the pleadings —
    25
    VILLANUEVA v. FIDELITY NATIONAL TITLE COMPANY
    Opinion of the Court by Kruger, J.
    an imperative that argues in favor of extending immunity to all
    acts connected with ratemaking.
    The argument rests on a flawed premise. That the
    Legislature granted insurers immunity from suit for certain acts
    does not excuse insurers, as the parties claiming entitlement to
    that protection, from having to demonstrate, with evidence if
    necessary, that the preconditions for its invocation have been
    met. Qualified immunity, for example, likewise supplies “an
    immunity from suit rather than a mere defense to liability.”
    (Mitchell v. Forsyth (1985) 
    472 U.S. 511
    , 526.) But the immunity
    attaches only once its basis is apparent; allegations that would
    defeat qualified immunity will allow suit to proceed, and
    dismissal may in some cases not occur until a motion for
    summary judgment (see ibid.) or later (see, e.g., Johnson v.
    Jones (1995) 
    515 U.S. 304
    , 317–320 [denying interlocutory
    review of summary judgment denial that required defendants
    asserting qualified immunity to go to trial]; Harlow v. Fitzgerald
    (1982) 
    457 U.S. 800
    , 819–820 [remanding for lower court to
    determine whether, in face of claimed qualified immunity, case
    could go to trial]). That section 12414.26 includes language
    establishing a broad procedural protection offers no basis to
    disregard other language in the statute, limiting immunity to
    any “act done, action taken, or agreement made” pursuant to
    specific statutory sources of authority (§ 12414.26), that more
    narrowly defines the universe of conduct to which it applies.
    Even so construed, section 12414.26 still provides a basis for
    bringing a lawsuit to a prompt end, once the statutory
    prerequisites have been shown.
    26
    VILLANUEVA v. FIDELITY NATIONAL TITLE COMPANY
    Opinion of the Court by Kruger, J.
    IV.
    We turn to Fidelity’s alternative argument that
    Villanueva’s lawsuit is barred because a proceeding before the
    Commissioner is a consumer’s exclusive remedy for the charging
    of an unfiled rate. Notably, Fidelity disavows any argument
    that this statutory administrative proceeding must be
    exhausted before filing a suit in superior court or that a superior
    court should refer such a suit to the Commissioner under the
    doctrine of primary jurisdiction.12 Fidelity’s argument about the
    role of administrative proceedings is considerably broader.
    Focusing our attention on this broad alternative argument for
    affirmance, we agree with Villanueva and the Commissioner
    that administrative proceedings are not a ratepayer’s exclusive
    remedy for the charging of an unfiled rate.
    Article 6.7 (Ins. Code, §§ 12414.13–12414.19) of the
    chapter covering title insurance provides for administrative
    12
    When primary jurisdiction applies, an initial suit in court
    is permitted, although the trial court may thereafter choose to
    stay the action and solicit an agency’s views. (Jonathan Neil &
    Assoc., Inc. v. Jones (2004) 
    33 Cal.4th 917
    , 931–933; Farmers
    Ins. Exchange v. Superior Court (1992) 
    2 Cal.4th 377
    , 390–392.)
    When exhaustion applies, a party must pursue an
    administrative remedy initially, but may thereafter file suit in
    court. (Jonathan Neil, at pp. 930–931; Farmers Ins. Exchange,
    at p. 390.) When a statutory regime vests exclusive jurisdiction
    in an agency, in contrast, a party may only proceed
    administratively and thereafter may only challenge the results
    of any administrative outcome through administrative
    mandamus (Code Civ. Proc., § 1094.5) or such other means as
    the statutory scheme may specify (see, e.g., Lab. Code,
    § 1700.44, subd. (a) [exclusive jurisdiction vested in the Labor
    Commissioner, with review by way of trial de novo in superior
    court]).
    27
    VILLANUEVA v. FIDELITY NATIONAL TITLE COMPANY
    Opinion of the Court by Kruger, J.
    proceedings before the Commissioner in the event of disputes
    over charged rates or rating plans or systems. First, a “person
    aggrieved by any rate charged . . . by a title insurer . . . may
    request such person or entity to review the manner in which the
    rate, plan, system, or rule has been applied with respect to
    insurance or services afforded him. Such request . . . shall be
    written.” (Id., § 12414.13.) If unable to obtain satisfaction from
    the insurer, the aggrieved consumer may then turn to the
    Commissioner: “Any person aggrieved by the action of any such
    person or entity in refusing the review requested, or in failing or
    refusing to grant all or part of the relief requested, may file a
    written complaint and request for hearing with the
    commissioner, specifying the grounds relied upon.” (Ibid.)
    Under this provision, a written complaint to the regulated entity
    is a necessary prerequisite to a written complaint to the
    Commissioner; it is only if the written complaint fails that a
    person is “aggrieved” and entitled to seek a hearing with the
    Commissioner. (Ibid.) But nothing in either Insurance Code
    section 12414.13 or the remainder of article 6.7 suggests that a
    complaint to the Commissioner is exclusive of any other remedy
    that might be available to the consumer, including remedies
    otherwise available in judicial proceedings.13
    13
    Fidelity further notes that other parts of the statutory
    scheme give the Commissioner additional responsibilities for
    interpreting and enforcing the rate-filing requirements of the
    title insurance chapter. For example, Insurance Code section
    12340.7 gives the Commissioner the authority to promulgate
    regulations identifying certain “miscellaneous charges” that are
    not subject to regulation as rates. But nothing about this grant
    of rulemaking authority implies exclusive jurisdiction over
    consumer claims based on failure to comply with the relevant
    provisions of the title insurance law.
    28
    VILLANUEVA v. FIDELITY NATIONAL TITLE COMPANY
    Opinion of the Court by Kruger, J.
    The language in Insurance Code section 12414.13
    contrasts with that of other schemes where the Legislature has
    made manifest its intent to establish an exclusive
    administrative remedy. For example, the Talent Agencies Act
    (Lab. Code, §§ 1700–1700.47) regulates relations between
    artists in Hollywood and those who represent them (see
    Marathon Entertainment, Inc. v. Blasi (2008) 
    42 Cal.4th 974
    ,
    984–985). A provision of the act requires that disputes under it
    be submitted in the first instance to the Labor Commissioner:
    “In cases of controversy arising under this chapter, the parties
    involved shall refer the matters in dispute to the Labor
    Commissioner, who shall hear and determine the same, subject
    to an appeal within 10 days after determination, to the superior
    court where the same shall be heard de novo.” (Lab. Code,
    §1700.44, subd. (a), italics added.) This language, using the
    mandatory “shall,” grants “original and exclusive jurisdiction
    over issues arising under the Act” to the Labor Commissioner.
    (Marathon Entertainment, Inc., at p. 981, fn. 2; see Styne v.
    Stevens (2001) 
    26 Cal.4th 42
    , 54–56.)
    The state’s workers’ compensation scheme is to similar
    effect. The Legislature has set out an administrative procedure
    for injured workers to file for and obtain compensation for
    workplace injuries. (Lab. Code, §§ 3200–6149; see Cal. Const.,
    art. XIV, § 4 [authorizing the Legislature to establish and vest
    an administrative body with jurisdiction “to determine any
    dispute” arising under the workers’ compensation law].) The
    statutory scheme expressly makes that compensation, in the
    cases where it is available, “the exclusive remedy” for such
    injuries. (Lab. Code, § 3601, subd. (a); see id., § 3602, subd. (a)
    [“sole and exclusive remedy”].) The scheme also explicitly
    provides that “[a]ll the following proceedings shall be instituted
    29
    VILLANUEVA v. FIDELITY NATIONAL TITLE COMPANY
    Opinion of the Court by Kruger, J.
    before the [Workers’ Compensation Appeals Board] and not
    elsewhere,” including claims seeking compensation, to enforce
    liability for compensation, and so on. (Id., § 5300; see King v.
    CompPartners, Inc. (2018) 
    5 Cal.5th 1039
    , 1056–1057.) Through
    the use of such express language, the Legislature has ousted
    superior courts of jurisdiction and granted the Workers’
    Compensation Appeals Board “exclusive jurisdiction to
    determine the extent of recovery for an injury” covered by the
    workers’ compensation scheme. (Unruh v. Truck Insurance
    Exchange (1972) 
    7 Cal.3d 616
    , 624.)
    The language of these statutes shows that the Legislature
    knows how to prescribe exclusivity when it so intends. The
    Legislature used no comparable language here. In describing a
    consumer’s right to file a complaint with the Commissioner, the
    Legislature used the permissive “may” rather than the
    mandatory “shall.”         (See Ins. Code, § 16 [governing
    interpretation of the two terms].) And the Legislature included
    no other language expressly making proceedings before the
    Commissioner the exclusive avenue of recourse. In the absence
    of such language, we infer the Legislature did not intend such a
    result.
    In evaluating whether a remedial scheme was intended to
    be exclusive, we may also consider the scope of the recourse it
    affords. We have said that exhaustion of a remedy prior to
    pursuing a civil suit — never mind, as Fidelity urges here,
    exclusivity — may not be required if the relief available is
    materially incomplete. (See Ramos v. County of Madera (1971)
    
    4 Cal.3d 685
    , 691 [“ ‘The rule that a party must exhaust his
    administrative remedies prior to seeking relief in the courts “has
    no application in a situation where an administrative remedy is
    unavailable or inadequate” ’ ”].) Of course, we do not doubt the
    30
    VILLANUEVA v. FIDELITY NATIONAL TITLE COMPANY
    Opinion of the Court by Kruger, J.
    Legislature has the power to limit aggrieved parties to an
    administrative forum, even if that forum is incapable of
    supplying a make-whole remedy. But an incomplete remedial
    scheme offers some indication as to whether the Legislature
    intended the administrative forum to serve as an exclusive path
    to relief.
    Here, Villanueva seeks restitution on a classwide basis,
    but as Villanueva notes (and the Commissioner agrees), the
    statutory scheme grants the Commissioner no power to issue
    restitution to aggrieved individual consumers, never mind a
    class of them. The only relief the Commissioner can provide is
    an order prohibiting the unlawful rate or suspending or
    revoking the insurer’s license. (See Ins. Code, §§ 12414.16,
    12414.17; State Fund, 
    supra,
     24 Cal.4th at p. 938 [noting the
    Ins. Code contains no provision authorizing the Commissioner
    to order refunds to insureds of improper charges].) To interpret
    article 6.7 as supplying consumers’ sole avenue of recourse
    would leave them unable to obtain restitution of, or have the
    insurer disgorge, illegal overcharges.       It would, as the
    Commissioner argues, undermine the stated overarching goal of
    ensuring that insurers do not impose excessive or unfairly
    discriminatory rates. (Ins. Code, § 12401.) In some cases where
    a violation is too minor to warrant a license suspension,
    exclusivity would eliminate any effective deterrent, and in other
    cases where a suspension is imposed, the absence of restitution
    would render any remedy incomplete. For this reason, the
    Commissioner in his briefing urges that “private enforcement is
    an important complement to the Department[ of Insurance]’s
    jurisdiction and consumer protection mission.”
    Fidelity disputes the premise, arguing that the
    Commissioner does in fact have authority to order restitution in
    31
    VILLANUEVA v. FIDELITY NATIONAL TITLE COMPANY
    Opinion of the Court by Kruger, J.
    proceedings under Insurance Code section 12414.13 et seq.
    Fidelity’s argument rests on Insurance Code section 12414.18,
    which sets out the procedures to be followed when denying,
    suspending, or revoking an insurer’s license, incorporating by
    reference the rules set out in Government Code sections 11500
    to 11529. The statute also provides that the “commissioner shall
    have all the powers granted to him” in that chapter of the
    Government Code. (Ins. Code, § 12414.18.) Among these are
    the power to file an accusation (Gov. Code, §§ 11503, subd. (a),
    11507), to obtain discovery (id., § 11507.6), to hear a case (id.,
    § 11512), to issue a decision (id., § 11517), and to certify official
    acts (id., § 11528).
    Fidelity argues that one statute in the cross-referenced
    chapter, Government Code section 11519.1, grants the
    Commissioner the power to order restitution.        Fidelity’s
    argument is unsound. While nearly every other statute in the
    chapter grants powers generically to any “agency,” defined as
    every “state board[], commission[], and officer[] to which this
    chapter is made applicable by law” (Gov. Code, § 11500,
    subd. (a)), Government Code section 11519.1 is far more
    circumscribed: It authorizes “an order of restitution” only in a
    very narrow subset of proceedings, those involving a “decision
    rendered against a licensee under Article 1 (commencing with
    Section 11700) of Chapter 4 of Division 5 of the Vehicle Code”14
    (Gov. Code, § 11519.1, subd. (a)). It does not authorize any other
    agencies in any other proceedings to issue restitution. Had the
    Legislature intended the procedural rules of the chapter to
    include a broad grant of authority to agencies to issue
    14
    That article pertains generally to the licensing of car
    dealers by the Department of Motor Vehicles.
    32
    VILLANUEVA v. FIDELITY NATIONAL TITLE COMPANY
    Opinion of the Court by Kruger, J.
    restitution, it presumably would have used the same unlimited,
    generic language consistently employed elsewhere in the
    chapter. The Government Code and the Insurance Code
    provision incorporating its procedures by reference do not grant
    the Commissioner any power to order restitution to insureds.
    Fidelity offers no reason why the Legislature would have
    intended to consign consumers to an exclusive set of
    administrative remedies incapable of offering restitution for
    their losses; this failure to make any provision for restitutionary
    relief offers an additional indication that the Legislature did not
    intend to make administrative proceedings exclusive of all other
    remedies.
    Turning from the specific provisions governing
    administrative rate proceedings before the Commissioner,
    Fidelity also invokes Insurance Code section 12414.29 (section
    12414.29) as support for its view that these proceedings are
    exclusive of other remedies. Section 12414.29 provides in full:
    “The administration and enforcement of Article 5.5
    (commencing with Section 12401) and Article 5.7 (commencing
    with Section 12402) of this chapter shall be governed solely by
    the provisions of this chapter. Except as provided in this
    chapter, no other law relating to insurance and no other
    provisions in this code heretofore or hereafter enacted shall
    apply to or be construed as supplementing or modifying the
    provisions of such articles unless such other law or other
    provision expressly so provides and specifically refers to the
    sections of such articles which it intends to supplement or
    modify. The provisions of this chapter and regulations adopted
    pursuant thereto shall constitute the exclusive regulation of the
    conduct of escrow and title transactions by entities engaged in
    33
    VILLANUEVA v. FIDELITY NATIONAL TITLE COMPANY
    Opinion of the Court by Kruger, J.
    the business of title insurance as defined in Section 12340.3,
    notwithstanding any local regulation or ordinance.”
    Fidelity’s argument rests solely on the first two sentences
    of the provision; we have previously explained that the third
    sentence, which was added to the statute some years after it was
    enacted, serves “to preempt local regulation, not to exempt title
    insurers from other state laws governing unfair business
    practices” (Quelimane, 
    supra,
     19 Cal.4th at p. 45), and so it has
    no bearing on the viability of Villanueva’s UCL claim. According
    to Fidelity, the requirements that the “enforcement of Article 5.5
    . . . shall be governed solely by the provisions of this chapter,”
    and “no other law relating to insurance” shall apply absent
    express provision (§ 12414.29), permit administrative
    proceedings before the Commissioner (Ins. Code, §§ 12414.13–
    12414.19), but preclude enforcement of article 5.5 through any
    other means, including the UCL suit at issue here.
    Read in isolation, the first sentence — “The
    administration and enforcement of Article 5.5 (commencing
    with Section 12401) and Article 5.7 (commencing with Section
    12402) of this chapter shall be governed solely by the provisions
    of this chapter” — might seem to support Fidelity’s view.
    (§ 12414.29.) But this sentence and the following sentence were
    enacted together and are better read and understood together.
    The first sentence limits administration and enforcement of
    articles 5.5 and 5.7 to the provisions of “this chapter,” i.e.,
    Insurance Code sections 12340 to 12418.4, the chapter
    specifically governing title insurance. The second sentence
    explains what provisions are being excluded from application:
    “Except as provided in this chapter, no other law relating to
    insurance and no other provisions in this code . . . shall apply to
    or be construed as supplementing or modifying the provisions of
    34
    VILLANUEVA v. FIDELITY NATIONAL TITLE COMPANY
    Opinion of the Court by Kruger, J.
    such articles unless such other law or other provision expressly
    so provides and specifically refers to the sections of such articles
    which it intends to supplement or modify.” (§ 12414.29, italics
    added.) In other words, the statute governs the relationship
    between article 5.5 and other parts of the Insurance Code and
    resolves any conflict or overlap by specifying that those
    provisions specific to title insurance, rather than insurance
    generally, should govern unless another provision of the
    Insurance Code explicitly specifies otherwise. Section 12414.29
    does not govern the relationship between the provisions of
    article 5.5 and other noninsurance laws, such as the UCL.15
    This reading of the text is supported by considering the
    historical background and surrounding statutory scheme.
    Section 12414.29 was modeled on a parallel provision in the
    McBride-Grunsky Act, Insurance Code section 1860.2, which
    provides in nearly identical terms: “The administration and
    enforcement of this chapter shall be governed solely by the
    provisions of this chapter. Except as provided in this chapter,
    no other law relating to insurance and no other provisions in
    this code heretofore or hereafter enacted shall apply to or be
    construed as supplementing or modifying the provisions of this
    15
    Fidelity urges that in section 12414.29, “ ‘[n]o other law
    relating to insurance’ . . . means no other law,” and if “the
    Legislature meant to limit section 12414.29 to other provisions
    in the Insurance Code, it could easily and clearly have said so.”
    But the Legislature did clearly say so, in the very language
    Fidelity quotes: “no other law relating to insurance” (§ 12414.29,
    italics added), i.e., no other insurance-specific law. When the
    Legislature intended to reference laws of general application
    from outside the Insurance Code, it used quite different
    language, as in sections 1860.1 and 12414.26 (“any other law . . .
    which does not specifically refer to insurance”).
    35
    VILLANUEVA v. FIDELITY NATIONAL TITLE COMPANY
    Opinion of the Court by Kruger, J.
    chapter unless such other law or other provision expressly so
    provides and specifically refers to the sections of this chapter
    which it intends to supplement or modify.” Indeed, as originally
    drafted, section 12414.29 copied Insurance Code section 1860.2
    verbatim (see Sen. Bill No. 1293 (1973–1974 Reg. Sess.) as
    amended Aug. 27, 1973, § 15), although it was later amended to
    confine its scope to the administration of specific articles rather
    than the entire title insurance chapter (Sen. Bill No. 1293
    (1973–1974 Reg. Sess.) as amended Sept. 10, 1973, § 15).
    Section 1860.2 immediately follows section 1860.1, which,
    as already discussed, served as a kind of template for the
    immunity provision in section 12414.26. (Ante, pp. 15–17.)
    Considered side-by-side, sections 1860.1 and 1860.2 are
    naturally read to regulate distinct spheres. Section 1860.1
    governs the interplay between the insurance chapter and other
    noninsurance laws. (Ibid. [actions authorized under the chapter
    shall not constitute violations of any state law “which does not
    specifically refer to insurance”].) Section 1860.2, in contrast,
    deals with the interplay between the insurance chapter and
    other insurance-specific laws. (Ibid. [“no other law relating to
    insurance and no other provisions in this [Insurance C]ode”
    shall apply unless it expressly references the provisions of the
    chapter it is intended to supplant].)
    We conclude the same is true of sections 12414.26 and
    12414.29. While the former deals with the interplay between
    articles 5.5 and 5.7 and noninsurance laws, the latter deals with
    the interplay between those articles and insurance-specific laws.
    This understanding attends to the textual differences in
    phrasing — one set of statutes specifically deals with laws
    “relating to insurance” (Ins. Code, §§ 1860.2, 12414.29), while
    the other set deals with laws that “do[] not specifically refer to
    36
    VILLANUEVA v. FIDELITY NATIONAL TITLE COMPANY
    Opinion of the Court by Kruger, J.
    insurance” (§§ 1860.1, 12414.26). It also prevents these statutes
    from duplicating each other. If section 12414.29 (and Ins. Code,
    § 1860.2) were understood to forbid not only application of other
    insurance laws, but also other noninsurance laws, then section
    12414.26 (as well as § 1860.1) would be superfluous.
    To the extent section 12414.29 is ambiguous, we consider
    the Commissioner’s view that this provision does not foreclose
    suits under noninsurance laws. An administrative agency’s
    interpretation of statutes regulating the extent of its power and
    responsibilities is entitled to a measure of respect (Ste. Marie v.
    Riverside County Regional Park & Open-Space Dist., 
    supra,
     46
    Cal.4th at p. 292; see Krumme v. Mercury Ins. Co. (2004) 
    123 Cal.App.4th 924
    , 937 [“The fact that the Commissioner does not
    view the trial court as having poached into the Commissioner’s
    statutory domain is clearly significant, and we defer to his
    interpretation of his authority”]), and so we accord weight to the
    Commissioner’s view that section 12414.29 does not render his
    powers to enforce article 5.5 exclusive.
    Finally, Fidelity looks to case law in search of support for
    its exclusivity argument, but its search turns up empty. Fidelity
    notes that in Chicago Title Ins. Co. v. Great Western Financial
    Corp., supra, 69 Cal.2d at page 323, an antitrust case, this court
    observed in passing that “rate regulation has traditionally
    commanded administrative expertise” and held allegations an
    insurer was charging below-cost rates to harm competition were
    subject to demurrer because “a court is not the appropriate
    initial arbiter of factors involved in insurance costs.” But we
    made these observations in a very different context, a complaint
    that alleged illegal below-cost pricing, and thus asked courts to
    weigh in on whether an insurer’s rates exceeded its costs. As we
    explained in Manufacturers Life Ins. Co. v. Superior Court
    37
    VILLANUEVA v. FIDELITY NATIONAL TITLE COMPANY
    Opinion of the Court by Kruger, J.
    (1995) 
    10 Cal.4th 257
    , Chicago Title stands for the proposition
    that state antitrust and unfair competition law may in some
    instances be superseded, but only to the extent “specific
    provisions of the Insurance Code . . . authorize some practices
    and as to others [give] the Insurance Commissioner authority to
    determine the propriety of the conduct.” (Id. at p. 272.)
    Krumme v. Mercury Ins. Co., supra, 
    123 Cal.App.4th 924
     and
    Donabedian v. Mercury Ins. Co., supra, 
    116 Cal.App.4th 968
     are
    likewise to no avail. Although Fidelity cites these cases in
    passing as supporting exclusive original jurisdiction for the
    Commissioner, neither found such exclusive jurisdiction for the
    claims there at issue (challenges to an auto insurer using
    broker-agents and withholding discounts based on a lack of past
    insurance, respectively), and neither contains any reasoning or
    analysis that would support exclusive original jurisdiction here.
    The Legislature, in crafting the various provisions of the
    scheme regulating title insurance, has made the relevant
    decisions concerning the appropriate spheres for courts and the
    Commissioner. The text of the provisions it chose to adopt does
    not extend administrative exclusivity to circumstances in which
    a rate was required to be filed with, but was never filed with,
    the Commissioner. Nothing in the statutory scheme forecloses
    a court from considering a claim that an insurer failed to meet
    its threshold obligation to file a rate and then charged the rate
    anyway.
    V.
    The Insurance Code required Fidelity to file its rates with
    the Insurance Commissioner before charging consumers, but it
    failed to do so. Charging an unfiled rate is not an “act done . . .
    pursuant to the authority conferred by” Insurance Code section
    38
    VILLANUEVA v. FIDELITY NATIONAL TITLE COMPANY
    Opinion of the Court by Kruger, J.
    12401 et seq. (§ 12414.26). It is a violation of the express terms
    of the Insurance Code, for which Fidelity enjoys no statutory
    immunity from suit under section 12414.26. Nor does any
    aspect of other provisions in the chapter regulating title
    insurance grant to the Commissioner exclusive jurisdiction to
    address consumer challenges to unfiled rates. Insurance Code
    section 12414.13 supplies an administrative remedy, but it is
    not exclusive of other remedies otherwise available in the courts.
    The superior court therefore did not err in ruling on the merits
    of Villanueva’s UCL action challenging the imposition of unfiled
    rates. (See Manufacturers Life Ins. Co. v. Superior Court, supra,
    10 Cal.4th at p. 263 [the Legislature generally intended the
    UCL and other laws to be cumulative to the powers granted the
    Commissioner to sanction insurers]; Krumme v. Mercury Ins.
    Co., supra, 123 Cal.App.4th at p. 936 [“The Insurance Code does
    not . . . displace the UCL ‘except as to . . . activities related to
    rate setting’ ”].)
    We reverse the Court of Appeal’s judgment and remand
    for further proceedings not inconsistent with this opinion.
    KRUGER, J.
    We Concur:
    CANTIL-SAKAUYE, C. J.
    CORRIGAN, J.
    LIU, J.
    CUÉLLAR, J.
    GROBAN, J.
    JENKINS, J.
    39
    See next page for addresses and telephone numbers for counsel who argued in Supreme Court.
    Name of Opinion Villaneuva v. Fidelity National Title Company
    __________________________________________________________________________________
    Unpublished Opinion
    Original Appeal
    Original Proceeding
    Review Granted XX 
    26 Cal.App.5th 1092
    Rehearing Granted
    __________________________________________________________________________________
    Opinion No. S252035
    Date Filed: March 18, 2021
    __________________________________________________________________________________
    Court: Superior
    County: Santa Clara
    Judge: Peter H. Kirwan
    __________________________________________________________________________________
    Counsel:
    Chavez & Gertler, Nance F. Becker, Mark A. Chavez; The Kick Law Firm, Taras Kick, Thomas Segal;
    Shernoff Bidart Escheverria, Michael J. Bidart; The Bernheim Law Firm, Steven J. Bernheim, Nazo S.
    Semerjian; Friedman Rubin and Richard H. Friedman for Plaintiffs and Appellants.
    Olivier Schreiber & Chao, Monique Olivier; Allison M. Zieve for Public Citizen and Public Justice as
    Amici Curiae on behalf of Plaintiffs and Appellants.
    Amy Bach and Mark Dillman for United Policyholders as Amicus Curiae on behalf of Plaintiffs and
    Appellants.
    Arkin Law Firm and Sharon J. Arkin for Consumer Attorneys of California as Amicus Curiae on behalf of
    Plaintiffs and Appellants.
    Xavier Becerra, Attorney General, Jonathan L. Wolff, Chief Assistant Attorney General, Lisa W. Chao,
    Karen W. Yiu and Heather B. Hoesterey, Deputy Attorneys General, Joshua A. Klein, Deputy State
    Solicitor General, for California Department of Insurance as Amicus Curiae on behalf of Plaintiffs and
    Appellants.
    Harvey Rosenfield and Pamela Pressley for Consumer Watchdog, Consumer Federation of America and
    Consumer Federation of California as Amici Curiae on behalf of Plaintiffs and Appellants.
    Hahn Loeser & Parks, Michael J. Gleason, Rupa G. Singh, Erica L. Calderas, Steven A. Goldfarb;
    California Appellate Law Grouop, Ben Feuer, Julia Partridge and Greg Wolff for Defendant and Appellant.
    Dentons US, Ronald D. Kent, Joel D. Siegel, Sonia R. Martin and Susan M. Walker for California Land
    Title Association as Amicus Curiae on behalf of Defendant and Appellant.
    Arthur E. Davis III for American Escrow Association as Amicus Curiae on behalf of Defendant and
    Appellant.
    Counsel who argued in Supreme Court (not intended for publication with opinion):
    Steven J. Benheim
    The Bernheim Law Firm
    11611 Dona Alicia Place
    Studio City, CA 91436
    (818) 760-7341
    Greg Wolff
    California Appellate Law Group LLP
    96 Jessie St.
    San Francisco, CA 94105
    (415) 649-6700