Husman v. Toyota ( 2017 )


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  • Filed 6/21/17
    CERTIFIED FOR PUBLICATION
    IN THE COURT OF APPEAL OF THE STATE OF CALIFORNIA
    SECOND APPELLATE DISTRICT
    DIVISION SEVEN
    JOSEPH HUSMAN,                         B268300
    Plaintiff and Appellant,        (Los Angeles County
    Super. Ct. No. BC523358)
    v.
    TOYOTA MOTOR CREDIT
    CORPORATION,
    Defendant and Respondent.
    APPEAL from a judgment of the Superior Court of
    Los Angeles County, Holly E. Kendig, Judge. Reversed and
    remanded.
    Barrera & Associates and Patricio T.D. Barrera for Plaintiff
    and Appellant.
    Paul Hastings, James A. Zapp, Paul W. Cane, Jr. and
    Felicia A. Davis, for Defendant and Respondent.
    ________________________
    Joseph Husman, a 14-year employee of various Toyota
    divisions at its Torrance campus in southern California, ran the
    diversity and inclusion program for Toyota Financial Services
    U.S.A., the brand name for Toyota Motor Credit Corporation (TFS
    or Toyota). Following his termination in 2011, Husman sued
    Toyota for discrimination and retaliation in violation of the Fair
    Employment and Housing Act (FEHA) (Gov. Code, § 12900
    et seq.),1 as well as for wrongful discharge, alleging he had been
    fired from his executive-level management position because of his
    sexual orientation and criticisms he made concerning Toyota’s
    commitment to diversity. The trial granted Toyota’s motion for
    summary judgment and entered judgment in its favor. Because
    Husman presented sufficient evidence a substantial motivating
    factor for his termination was invidious sex or gender stereotyping
    related to his sexual orientation—the perception he was “too
    gay”—we reverse the judgment. However, Husman failed to raise
    a triable issue of material fact to support his FEHA retaliation
    and related common law tort claim. Accordingly, on remand the
    trial court is to enter an order granting Toyota’s alternative
    motion for summary adjudication as to those two causes of action.
    FACTUAL AND PROCEDURAL BACKGROUND
    1. Husman’s Advancement at Toyota
    Husman was hired by Toyota in April 1997 and, except for a
    brief period in 2000, worked in various management-level
    positions in Toyota’s marketing, sales and financial services
    divisions until his 2011 termination. In 2007 George Borst, the
    chief executive officer of TFS, decided to create a new
    1     Statutory references are to this code unless otherwise
    stated.
    2
    management position to enhance Toyota’s diversity outreach
    under the supervision of Julia Wada, TFS’s vice president for
    human resources, who was then Husman’s supervisor. When
    Wada’s initial efforts to identify a candidate were unsuccessful,
    Borst suggested she consider Husman, whom he knew and liked.2
    Borst and Wada knew Husman was gay and had, as Borst put it,
    “a passion for diversity.” Borst harbored some concern about
    Husman’s reputation for gossiping, but Wada assured Borst she
    could manage him. Shortly thereafter, Wada selected Husman as
    TFS’s first national manager for diversity and inclusion. He
    continued to report to Wada.
    By all accounts Husman excelled at important components
    of his job. He successfully implemented a diversity training
    program for TFS. During his tenure Toyota was recognized as one
    of the top 50 companies for diversity by Diversity, Inc. and,
    beginning in 2009, received a perfect score on the Human Rights
    Campaign’s corporate equality index gauging corporate support of
    lesbian, gay, bisexual and transgender (LGBT) rights.3 Toyota
    also sponsored many national- and community-based
    2     In 2001 Borst married another Toyota employee who was a
    colleague and friend of Husman. Husman socialized occasionally
    with Borst and his wife and attended their wedding in Italy.
    3     Borst had a history of supporting LGBT rights. He had
    attended several LGBT events with Husman and successfully
    pushed TFS to provide medical benefits to same-sex domestic
    partners before California adopted legislation requiring such
    coverage in 2004. (See Stats. 2004, ch. 488, § 4, pp. 4008-4009,
    amending Ins. Code, § 10121.7.) He also successfully advocated
    for the Toyota companies to extend medical benefits to cover
    gender-reassignment surgery in 2010.
    3
    philanthropic events, including AIDS Walk LA. Husman’s
    performance was rated as “very good” on annual performance
    reviews (4 on a scale of 1 to 5), and he received significant annual
    bonuses. In March 2010 the TFS management committee
    rewarded him with an “Extraordinary Performance Award,” in
    recognition of what Borst described as “put[ting] D[iversity] and
    I[nclusion] on the map at TFS.” In thanking Borst, Wada and
    David Pelliccioni, TFS’s chief administrative officer and senior
    vice president of sales, marketing and operations, for the award,
    Husman also thanked them “for all you have each done to
    personally support my efforts at TFS . . . .”
    Notwithstanding Husman’s impressive employment
    reviews, Wada believed his internal performance could be
    improved and counseled him to develop stronger relationships
    with executive leaders to demonstrate the value of his programs
    and secure their continued support. She also counseled him on
    two occasions about leadership role modeling: once, after another
    manager heard him make disparaging comments about a Toyota
    executive, and again after he told a self-deprecating joke that
    made another employee feel uncomfortable.
    2. Husman’s Promotion to an Executive-level Position
    These complaints did not impede Husman’s career
    advancement. In August 2010 he was promoted to an executive-
    level position as the corporate manager of corporate social
    responsibility, again with Borst’s backing. His duties
    encompassed TFS’s efforts in the areas of diversity and inclusion,
    as well as corporate philanthropy. In his new capacity he
    reported to Ann Bybee, TFS’s vice president for corporate
    strategy, communications and community relations. Bybee, in
    turn, reported to Pelliccioni. Like Wada and Borst, Bybee and
    4
    Pelliccioni had known Husman for more than a decade and knew
    he identified as gay. Bybee considered him a friend and had no
    reservations about his promotion. Pelliccioni later stated he had
    doubts about Husman’s promotion but did not express them at the
    time in light of Borst’s support.
    In early 2011 Bybee began to have concerns about Husman’s
    frequent absences from the office and lax management of his
    team. She counseled him to adjust his schedule to allow more
    time in the office. Soon thereafter, Bybee learned from Tess
    Elconin, a human resources manager, of several complaints
    stemming from inappropriate comments Husman had allegedly
    made to his coworkers. After a three-week investigation Bybee
    and Elconin concluded, having corroborated the allegations with
    at least two sources, that Husman told an applicant for a posted
    job who had just returned from pregnancy leave that she was “on
    the mommy track”; instructed his team not to use sports analogies
    when explaining concepts to women because they would respond
    better to cooking or gardening analogies; declared the area near
    his office to be a “Republican Free Zone”; told another woman who
    recently had a baby that her life was now over; commented on the
    physical attributes of other employees, referring to them as “short
    and stocky,” “always having plates of food,” “too skinny” and
    “wasting away”; and disparaged executives as “pleated pants.”4
    In April 2011 Bybee and Elconin advised Husman of the
    results of the investigation and told him he would receive a
    written warning, certain reduced performance ratings and,
    4     Husman denied making some of these comments and
    admitted making others, but said they had been taken out of
    context or were not offensive.
    5
    consequently, a slightly lower bonus. Because Husman was out of
    the office the rest of the month, he was not presented with the
    warning until May 2011. Upset, he refused to sign the warning
    letter and attempted to negotiate its wording, which had already
    been reviewed by Borst and Pelliccioni.5 Bybee made some minor
    edits to the letter, but Husman still refused to sign.
    After receiving the warning Husman became increasingly
    uncooperative with Bybee, who requested that Pelliccioni
    intervene. When Pelliccioni asked to meet with Husman in June
    2011, Husman initially declined the meeting. Pelliccioni told him
    the meeting was not optional. Husman finally met with Bybee
    and Pelliccioni on June 23, 2011. During the meeting Pelliccioni
    5      Bybee’s letter stated, “With your promotion to Corporate
    Manager, and your previous role as National Manager, Diversity
    and Inclusion, my expectation was that you would be the role
    model for inclusive behavior. I recently became aware of conduct
    that did not meet that expectation. As we discussed, you made
    multiple comments that offended your co-workers and displayed
    insensitivity to the unique qualities that everyone brings to the
    table. My concerns were compounded by your initial inability to
    grasp the seriousness of the concerns or to take responsibility for
    your conduct. [¶] . . . [¶] As a Corporate Manager, you are
    expected to exercise sound judgment and demonstrate leadership
    at all times, and as the leader of our Diversity and Inclusion
    efforts, you are expected to bring associates together in a
    collaborative manner and use inclusive efforts to challenge us and
    lead us. After having discussed our expectations for leaders and
    the significance of your behavior in this matter, I am confident
    that you understand the importance of creating a welcoming
    environment and appreciating what everyone brings to the table.
    I’m equally confident that you understand that the non-inclusive
    conduct we’ve discussed will not be repeated.”
    6
    informed Husman the company wanted him to succeed and
    offered to hire an executive coach to assist him in meeting their
    expectations, a strategy Toyota had successfully utilized in the
    past. In a private meeting with Pelliccioni later that day,
    Husman expressed his frustration and anger with the disciplinary
    measures, which he felt were unfair. At some point in these
    meetings Husman told Pelliccioni he felt Toyota was not
    supporting the diversity and inclusion program and did not grasp
    what Husman was trying to do.
    Although Borst and Pelliccioni later stated they had no
    thoughts of terminating Husman in June 2011, an episode at a
    diversity awards dinner earlier that month had further alienated
    Husman. In the fall of 2010 Husman had submitted an
    application nominating Borst for a corporate leadership award
    from Diversity Best Practices, Inc. Borst was selected as a
    recipient of the award, which was conferred at a dinner in
    New York in early June 2011. In what he later characterized as a
    joke, Borst said in accepting the award that his goal was to fire
    Husman. He explained that in the future he hoped a diversity
    and inclusion program would no longer be necessary at Toyota.
    Husman believed Borst was mocking him and did not truly care
    about the issue of diversity.
    Husman’s frustration also stemmed from his belief other
    Toyota executives, including Borst and Pelliccioni, had not been
    disciplined for comments about employees far worse than those for
    which he had been disciplined. Pelliccioni had also made
    comments Husman perceived as anti-gay, observing that Husman
    made “a very clear statement” about his sexual orientation and
    7
    should cut his hair and ridiculing him for wearing a scarf as an
    accessory when it was not cold outside. Husman complained
    about these comments to Wada and Bybee; but they declined to
    correct Pelliccioni, who was their boss.
    Husman also believed Pelliccioni paid only lip service to
    Toyota’s sponsorship of events like AIDS Walk LA but did not
    participate in a meaningful way. When Husman asked Pelliccioni
    to include AIDS Walk LA on the list of organizations eligible for
    automatic payroll deductions, Pelliccioni refused on the ground
    the list was restricted to national organizations. Pelliccioni was
    aware Husman complained about this decision to Vincent Bray,
    another executive involved in approving the list. In August 2011
    Husman also expressed his frustration with what he perceived as
    Toyota’s lack of progress in supporting its LGBT employees to the
    company’s Diversity Advisory Board, which was comprised of
    prominent national figures. Asked by one board member about
    the state of affairs for Toyota’s LGBT employees, Husman
    answered that Toyota had made some progress but had a long way
    to go, a statement he believed caused Borst to treat him coldly.
    Bybee in turn became increasingly frustrated with what she
    perceived as Husman’s insubordination and his lack of progress
    on assigned tasks.6 During the summer he failed to implement
    6     Bybee had earlier asked Husman to prepare a three-year
    roadmap for diversity and inclusion goals. As part of that request
    Bybee asked Husman to evaluate the outside relationships he
    should develop and, based on that evaluation, winnow the number
    of conferences he attended to reduce his travel. Husman resisted
    producing the plan and eventually gave Bybee a list of conferences
    she felt had been thrown together without much thought. In
    another instance, an executive training program scheduled for
    June 2011 had to be postponed because Husman and his staff
    8
    Pelliccioni’s offer of an executive coach. He continued to be
    frequently absent from the office and avoided meetings with
    Bybee. When she asked him to spend more time in the office with
    his staff and key executives, he told her she was lucky he came
    into the office at all because of the negative atmosphere. He also
    referred to her as “low context,” a term Bybee believed he used in
    a derogatory manner. When she scheduled a team-building
    exercise intended to help him strengthen his relationships with
    his peers, he emailed his response as “tentative,” even though she
    had checked his calendar and knew he was free on the scheduled
    date.
    3. Husman’s Termination
    In mid-September 2011 Husman failed to attend two one-
    on-one meetings with Bybee and resisted attending an executive
    conference scheduled for September 19, 2011. On September 15,
    2011 the executive group (including Husman) received scores from
    a cultural literacy test administered by a consultant. Husman
    received the highest score and, referring to the March 2011
    investigation, told Bybee he was angry that others who had scored
    lower had been judging him. Bybee believed this statement
    revealed Husman had “taken no step forward” after the multiple
    efforts to assist him. When Borst dropped by her office later that
    day, she told him she was “at wit’s end” and no longer wanted to
    failed to prepare the necessary materials. Even with an extra
    month for preparation, the materials were not timely delivered;
    and Borst, who was scheduled to deliver the opening remarks, did
    not receive them until shortly before the opening session.
    9
    work with Husman. Later that day, Pelliccioni called her and
    said, “We’re done with Joe.”7
    Describing the same events, Borst stated he too had been
    disturbed by Husman’s behavior following the warning letter and
    viewed Husman’s comment to Bybee criticizing those who had
    scored lower on the cultural literacy test as “the straw that broke
    the camel’s back.” Borst testified he made the decision to
    terminate Husman after he left Bybee’s office and called
    Pelliccioni from his car to tell him of his decision. He instructed
    Pelliccioni to provide a generous separation package to allow
    Husman to leave with dignity. Pelliccioni then called Bybee to
    pass along those instructions. Pelliccioni told the consultant
    investigating the termination he did not initiate Husman’s
    termination but was involved in numerous discussions with
    Bybee, Borst, Wada and members of the legal team about it.
    According to Pelliccioni, everyone supported the decision.
    Bybee delivered the message in a telephone call to Husman
    on the following Sunday, September 18, 2011. Bybee and Husman
    agree she told Husman he was being terminated for “excluding
    the majority.” Husman claims she also told him he was focusing
    too much on LGBT issues, a comment he understood as a reaction
    7     As reported by the consultant who investigated Husman’s
    termination, Bybee told a slightly different version of these
    events. She had kept Borst informed about her difficulties
    managing Husman; and, months earlier, he had suggested she
    consider a separation package for Husman. Now, he told her to
    talk with in-house legal counsel, a response she understood as an
    endorsement of Husman’s termination. Bybee then informed
    Pelliccioni of her decision, who told her she should not “back-
    track” on it.
    10
    to his complaint about Pelliccioni’s refusal to add AIDS Walk LA
    to the list of payroll deductions available for charitable gifts by
    employees and his statement to the Diversity Advisory Board
    pointing out Toyota’s inadequate progress in addressing the issues
    of LGBT employees. Bybee explained she meant that Husman’s
    job required him “to raise awareness of diversity and inclusion
    issues within the company” and obtain support, or buy-in,
    throughout the company for those issues.
    According to Husman, Bybee also told him she was
    terminating him at the request of Pelliccioni, “who had it out for
    him,” and suggested he ask Borst for reconsideration of the
    decision. Husman texted Borst that evening, apologized for
    disappointing him, and asked whether the decision could be
    turned into a “wakeup call” to better his performance. When
    Borst confirmed the decision, Husman thanked him for all he had
    done for him over the years and asked if Borst would provide
    career advice once the dust had settled.
    In a conference call the next day, Elconin, Bybee and
    general counsel Katherine Adkins proposed a severance
    agreement allowing Husman to remain on paid administrative
    leave until November 2, 2011 while the parties negotiated other
    terms of the agreement. Husman never returned to work, and his
    duties were assigned to two people: Mark Simmons, who is not
    gay, was assigned Husman’s corporate philanthropy duties; his
    diversity and inclusion responsibilities were assigned to Stephen
    Lewis, a gay man.
    4. Husman Alleges He Was Terminated Because of His
    Sexual Orientation
    On September 23, 2011 Husman’s lawyer informed Toyota
    by email that his client had been subjected to sexual orientation
    11
    discrimination. After an unsuccessful mediation, Husman also
    alleged Toyota had retaliated against him.8
    Husman sued Toyota on October 3, 2013 alleging sexual
    orientation discrimination and retaliation under FEHA. He also
    alleged two common law claims for wrongful termination in
    violation of public policy paralleling the FEHA claims. Toyota
    moved for summary judgment on January 8, 2015. At the hearing
    on March 25, 2015 the court issued a tentative ruling that
    Husman had raised a triable issue of material fact precluding
    summary judgment. After a lengthy argument and supplemental
    briefing, the court issued a final decision granting the motion.
    Judgment was entered against Husman on October 5, 2015,
    following an unsuccessful motion for reconsideration.
    DISCUSSION
    1. Standard of Review
    A motion for summary judgment or summary adjudication
    is properly granted only when “all the papers submitted show that
    there is no triable issue as to any material fact and that the
    moving party is entitled to a judgment as a matter of law.” (Code
    Civ. Proc., § 437c, subd. (c).) We review a grant of summary
    judgment or summary adjudication de novo and decide
    independently whether the facts not subject to triable dispute
    warrant judgment for the moving party or a determination a
    cause of action has no merit as a matter of law. (Hartford
    8     Toyota commenced an internal investigation into Husman’s
    charges and invited him to be interviewed. He declined. The
    investigation was conducted by a third party who ultimately
    concluded Husman had been terminated for nondiscriminatory
    reasons related to his performance.
    12
    Casualty Ins. Co. v. Swift Distribution, Inc. (2014) 
    59 Cal.4th 277
    ,
    286; Schachter v. Citigroup, Inc. (2009) 
    47 Cal.4th 610
    , 618; Soria
    v. Univision Radio Los Angeles, Inc. (2016) 
    5 Cal.App.5th 570
    , 582
    (Soria).) The evidence must be viewed in the light most favorable
    to the nonmoving party. (Ennabe v. Manosa (2014) 
    58 Cal.4th 697
    , 703; Schachter, at p. 618.)
    When a defendant moves for summary judgment in a
    situation in which the plaintiff would have the burden of proof at
    trial by a preponderance of the evidence, the defendant may, but
    need not, present evidence that conclusively negates an element
    of the plaintiff’s cause of action. Alternatively, the defendant may
    present evidence to “‘show[] that one or more elements of the
    cause of action . . . cannot be established’ by the plaintiff.”
    (Aguilar v. Atlantic Richfield Co. (2001) 
    25 Cal.4th 826
    , 853; see
    Code Civ. Proc., § 437c, subd. (p)(2).) “‘“‘The moving party bears
    the burden of showing the court that the plaintiff “has not
    established, and cannot reasonably expect to establish,”’ the
    elements of his or her cause of action.”’” (Ennabe v. Manosa,
    supra, 58 Cal.4th at p. 705; accord, Wilson v. 21st Century Ins. Co.
    (2007) 
    42 Cal.4th 713
    , 720; Soria, supra, 5 Cal.App.5th at p. 582.)
    Once the defendant’s initial burden has been met, the
    burden shifts to the plaintiff to demonstrate, by reference to
    specific facts, not just allegations in the pleadings, there is a
    triable issue of material fact as to the cause of action. (Code Civ.
    Proc., § 437c, subd. (p)(2); Aguilar v. Atlantic Richfield Co., supra,
    25 Cal.4th at p. 850.) On appeal from an order granting summary
    judgment, “a reviewing court must examine the evidence de novo
    and should draw reasonable inferences in favor of the nonmoving
    party.” (Miller v. Department of Corrections (2005) 
    36 Cal.4th 446
    , 470; accord, Aguilar, at p. 843.) “[S]ummary judgment
    13
    cannot be granted when the facts are susceptible to more than one
    reasonable inference . . . .” (Rosas v. BASF Corp. (2015)
    
    236 Cal.App.4th 1378
    , 1392; accord, Soria, supra, 5 Cal.App.5th at
    p. 582.)
    2. Analyzing Discrimination Claims Under FEHA
    FEHA prohibits an employer from, among other things,
    discharging a person from employment because of his or her
    gender, gender identity, gender expression or sexual orientation.
    (§ 12940, subd. (a).) The express purposes of FEHA are “to provide
    effective remedies that will both prevent and deter unlawful
    employment practices and redress the adverse effects of those
    practices on aggrieved persons.” (§ 12920.5.) The Legislature
    accordingly has mandated that the provisions of the statute “shall
    be construed liberally” to accomplish its purposes. (§ 12993,
    subd. (a).) As the Supreme Court has recognized, “[b]ecause the
    FEHA is remedial legislation, which declares ‘[t]he opportunity to
    seek, obtain and hold employment without discrimination’ to be a
    civil right [citation], and expresses a legislative policy that it is
    necessary to protect and safeguard that right [citation], the court
    must construe the FEHA broadly, not . . . restrictively.” (Robinson
    v. Fair Employment & Housing Com. (1992) 
    2 Cal.4th 226
    , 243;
    accord, Soria, supra, 5 Cal.App.5th at p. 583.)
    a. The McDonnell Douglas burden-shifting test
    In analyzing claims of discrimination under FEHA,
    California courts have long used the three-stage burden-shifting
    approach established by the United States Supreme Court in
    McDonnell Douglas Corp. v. Green (1973) 
    411 U.S. 792
     [
    93 S.Ct. 1817
    , 
    36 L.Ed.2d 668
    ] (McDonnell Douglas) for the analysis of
    title VII (42 U.S.C. § 2000e et seq.) employment discrimination
    14
    claims. (See Reid v. Google, Inc. (2010) 
    50 Cal.4th 512
    , 520, fn. 2
    (Reid); Guz v. Bechtel National, Inc. (2000) 
    24 Cal.4th 317
    , 354
    [“[b]ecause of the similarity between state and federal
    employment discrimination laws, California courts look to
    pertinent federal precedent when applying our own statutes”].)
    The McDonnell Douglas test “reflects the principle that direct
    evidence of intentional discrimination is rare, and that such
    claims must usually be proved circumstantially. Thus, by
    successive steps of increasingly narrow focus, the test allows
    discrimination to be inferred from facts that create a reasonable
    likelihood of bias and are not satisfactorily explained.” (Guz, at
    p. 354; accord, Serri v. Santa Clara University (2014)
    
    226 Cal.App.4th 830
    , 860.)
    Under the McDonnell Douglas test a plaintiff may establish
    a prima facie case for unlawful discrimination by providing
    evidence that “(1) he [or she] was a member of a protected class,
    (2) he [or she] was qualified for the position he [or she] sought or
    was performing competently in the position he [or she] held, (3) he
    [or she] suffered an adverse employment action, such as
    termination, demotion, or denial of an available job, and (4) some
    circumstance suggests discriminatory motive.” (Guz, supra,
    24 Cal.4th at p. 355; Soria, supra, 5 Cal.App.5th at pp. 583-584.)
    “Once the employee satisfies this burden, there is a presumption
    of discrimination, and the burden then shifts to the employer to
    show that its action was motivated by legitimate,
    nondiscriminatory reasons. [Citation.] A reason is ‘“legitimate”’
    if it is ‘facially unrelated to prohibited bias, and which if true,
    would thus preclude a finding of discrimination.’ [Citation.] If the
    employer meets this burden, the employee then must show that
    the employer’s reasons are pretexts for discrimination, or produce
    15
    other evidence of intentional discrimination.” (Reid, supra,
    50 Cal.4th at p. 520, fn. 2, italics omitted.)
    In the context of summary judgment an employer may
    satisfy its initial burden of proving a cause of action has no merit
    by showing either that one or more elements of the prima facie
    case “is lacking, or that the adverse employment action was based
    on legitimate nondiscriminatory factors.” (Cucuzza v. City of
    Santa Clara (2002) 
    104 Cal.App.4th 1031
    , 1038; see Guz v. Bechtel
    National, Inc., supra, 24 Cal.4th at pp. 356-357; Sada v. Robert F.
    Kennedy Medical Center (1997) 
    56 Cal.App.4th 138
    , 150.) “[A]n
    employer is entitled to summary judgment if, considering the
    employer’s innocent explanation for its actions, the evidence as a
    whole is insufficient to permit a rational inference that the
    employer’s actual motive was discriminatory.” (Guz, at p. 361; see
    also Kelly v. Stamps.com Inc. (2005) 
    135 Cal.App.4th 1088
    , 1097-
    1098 [if a defendant employer’s motion for summary judgment
    “relies in whole or in part on a showing of nondiscriminatory
    reasons for the [adverse employment action], the employer
    satisfies its burden as moving party if it presents evidence of such
    nondiscriminatory reasons that would permit a trier of fact to
    find, more likely than not, that they were the basis for the
    [adverse action]. [Citations.] To defeat the motion, the employee
    then must adduce or point to evidence raising a triable issue, that
    would permit a trier of fact to find by a preponderance that
    intentional discrimination occurred”].) “‘Circumstantial evidence
    of “‘pretense’ must be ‘specific’ and ‘substantial’ in order to create
    a triable issue with respect to whether the employer intended to
    discriminate” on an improper basis.’” (Batarse v. Service
    Employees Internat. Union, Local 1000 (2012) 
    209 Cal.App.4th 820
    , 834.)
    16
    b. Mixed-motive analysis under Harris v. City of
    Santa Monica
    In some cases there is no single reason for an employer’s
    adverse action, and a discriminatory motive may have influenced
    otherwise legitimate reasons for the employment decision. In
    Harris v. City of Santa Monica (2013) 
    56 Cal.4th 203
     (Harris) the
    California Supreme Court recognized the traditional McDonnell
    Douglas burden-shifting test was intended for use in cases
    presenting a single motive for the adverse action, that is, in “cases
    that do not involve mixed motives.” (Id. at p. 214.) As the Court
    explained, this “framework . . . presupposes that the employer has
    a single reason for taking an adverse action against the employee
    and that the reason is either discriminatory or legitimate. By
    hinging liability on whether the employer’s proffered reason for
    taking the action is genuine or pretextual, the McDonnell Douglas
    inquiry aims to ferret out the ‘true’ reason for the employer’s
    action. In a mixed-motives case, however, there is no single ‘true’
    reason for the employer’s action.” (Id. at p. 215.)
    To resolve the proper legal analysis in a mixed-motive case
    under FEHA, the Court invoked the United States Supreme
    Court’s decision in Price Waterhouse v. Hopkins (1989) 
    490 U.S. 228
     [
    109 S.Ct. 1775
    , 
    104 L.Ed.2d 268
    ] (Price Waterhouse) and
    subsequent amendments to title VII, as well as the legislative
    intent behind FEHA’s use of the language “because of.” In Price
    Waterhouse the female plaintiff, a senior manager at an
    accounting firm, was described as “macho” and “masculine” and
    informed that “to improve her chances for partnership, . . . [she]
    should ‘walk more femininely, talk more femininely, dress more
    femininely, wear make-up, have her hair styled, and wear
    jewelry.’” (Price Waterhouse, at pp. 231-232, 235). After her office
    17
    declined to nominate her for partnership, she sued under title VII
    alleging sex discrimination. (Price Waterhouse, at pp. 231-233.)
    Six members of the Supreme Court held that an adverse
    employment action rooted in “sex stereotyping” or “gender
    stereotyping” was actionable sex discrimination even though the
    defendant purported to offer a legitimate reason—Hopkins’s poor
    interpersonal skills—for the adverse action. (Id. at pp. 250-252
    (plurality); see also id. at p. 258 (White, J., concurring); id. at
    pp. 272-273 (O’Connor, J., concurring).) As Justice Liu
    summarized for the California Supreme Court in Harris, “[t]he
    principal debate in Price Waterhouse concerned the ‘allocation of
    the burden of persuasion on the issue of causation.’ [Citation.]
    The high court rejected the view that a title VII plaintiff has the
    burden of proving ‘but for’ causation. Instead, the court held that
    once the plaintiff shows that discrimination was a motivating
    factor, the burden shifts to the defendant to negate ‘but for’
    causation by proving that it would have made the same decision
    at the time even without the discrimination.” (Harris, supra,
    56 Cal.4th at p. 219.) “Under Price Waterhouse, such a showing
    by the employer is a complete defense to liability.” (Ibid.)9
    9     Justice O’Connor, concurring in the result in Price
    Waterhouse, insisted a plaintiff should be required to establish a
    discriminatory motive through direct, rather than circumstantial,
    evidence. The Supreme Court rejected that position in Desert
    Palace, Inc. v. Costa (2003) 
    539 U.S. 90
    , 99-100 [
    123 S.Ct. 2148
    ,
    
    156 L.Ed.2d 84
    ].) The California Supreme Court agreed in Harris:
    “[T]he law generally makes no distinction between circumstantial
    and direct evidence absent some affirmative indication in a
    statute and that both types of evidence can be persuasive in
    discrimination cases.” (Harris, supra, 56 Cal.4th at p. 232.)
    18
    Two years after the decision in Price Waterhouse, Congress
    confirmed the Supreme Court’s interpretation of title VII by
    amending the law to provide that “an unlawful employment
    practice was established when the complaining party
    demonstrates that race, color, religion, sex, or national origin was
    a motivating factor for an employment practice, even though other
    factors also motivated the practice.” (42 U.S.C. § 2000e-2(m); see
    Harris, supra, 56 Cal.4th at p. 219.) Congress rejected, however,
    the Supreme Court’s holding an employer’s same-decision showing
    would constitute a complete defense to liability: “[W]hen an
    individual ‘proves a violation’ of Title VII and the employer shows
    it ‘would have taken the same action in the absence of the
    impermissible motivating factor,’ a court can “grant declaratory
    relief, injunctive relief . . . , and attorney’s fees and costs’ directly
    attributable to the Title VII claim but ‘shall not award damages or
    issue an order requiring any admission, reinstatement, hiring,
    promotion, or payment. . . .’” (Harris, at p. 220, quoting 42 U.S.C.
    § 2000e-5(g)(2)(B).)
    After summarizing Price Waterhouse and the congressional
    response to it, the Harris Court turned to the issue of causation
    under FEHA. The Court analyzed legislative intent for the term
    “because of” (and its corollary “but for”) and concluded the
    Legislature intended California workplaces to be free from
    prohibited discrimination even if the employer acted in part with
    a legitimate purpose for the adverse action. (Harris, supra,
    56 Cal.4th at pp. 223-224.) Considering whether a plaintiff should
    be entitled to any relief when the employer demonstrates it would
    have made the same decision in any event, the Court observed the
    Fair Employment and Housing Commission had interpreted
    section 12940, subdivision (a), to impose liability “when ‘a
    19
    preponderance of all the evidence demonstrates that the adverse
    employment action was caused at least in part by a discriminatory
    motive’” and not to absolve an employer of complete liability when
    it demonstrated it would have reached the same decision absent
    the discriminatory motive. (Harris, at pp. 224-225.)
    In light of the not infrequent occurrence of mixed motives in
    discrimination cases, particularly as exemplified by Price
    Waterhouse, and FEHA’s goal of eradicating discrimination from
    the workplace, the Court concluded an employer’s same-decision
    showing should not be a complete defense to liability:10 “[T]o say
    that discrimination was not the ‘but for’ cause of an employment
    decision is not to say that discrimination played an insignificant
    role or that it necessarily played a lesser role than other,
    nondiscriminatory factors. . . . [I]t is important to recognize that
    discrimination can be serious, consequential, and even by itself
    determinative of an employment decision without also being a ‘but
    for’ cause. [¶] We believe that allowing a same-decision showing
    to immunize the employer from liability in circumstances like
    those facing Ann Hopkins . . . would tend to defeat the purposes of
    the FEHA. Whether or not an employee in [her] respective
    position[] would have been promoted in any event, the existence of
    10     Harris held, if a plaintiff has shown by a preponderance of
    the evidence that discrimination was a substantial factor
    motivating his or her termination and the employer then
    demonstrates that legitimate, nondiscriminatory reasons would
    have led it to the make the same decision at the time, “then the
    plaintiff cannot be awarded damages, backpay, or an order of
    reinstatement. However, where appropriate, the plaintiff may be
    entitled to declaratory or injunctive relief. The plaintiff also may
    be eligible for an award of reasonable attorney’s fees and
    costs . . . .” (Harris, supra, 56 Cal.4th at p. 241.)
    20
    facts from which a jury could find that improper bias was a
    substantial factor motivating the employer’s decision is sufficient
    to establish discriminatory conduct that ‘foments domestic strife
    and unrest, deprives the state of the fullest utilization of its
    capacities for development and advancement, and substantially
    and adversely affects the interests of employees, employers, and
    the public in general.’ (§ 12920.) Such discrimination, even if not
    a ‘but for’ cause of the disputed employment action, would breed
    discord and resentment in the workplace if allowed to be
    committed with impunity.” (Harris, supra, 56 Cal.4th at pp. 229-
    230.)11
    While Harris concerned an appeal from a jury verdict in
    favor of a city bus driver who had claimed she was fired because of
    11    Underlying Harris is a concern for what has been called
    second generation discrimination, that is, discrimination against
    individuals based on invidious stereotypes about the particular
    group to which they belong or structural biases that motivate
    employers’ decisions independently of their conscious judgment
    that discrimination against those groups is inappropriate. (See
    Sturm, Second Generation Employment Discrimination: A
    Structural Approach (2001) 101 Colum. L.Rev. 458; Harris, supra,
    56 Cal.4th at p. 230 [“[a] company’s practice of sex stereotyping or
    a supervisor’s refusal to promote ‘another woman’ may not be
    determinative for a particular job applicant, but it may be
    determinative for a future applicant if left unsanctioned”].) As
    one commentator put it, “Punishing only employers who
    discriminate against an entire class, and not just against
    individuals who exhibit behaviors associated with that class,
    allows employers to continue evaluating workers according to
    bigoted criteria.” (Herz, Price’s Progress: Sex Stereotyping and Its
    Potential for Antidiscrimination Law (2014) 
    124 Yale L.J. 396
    , 434.)
    21
    her pregnancy, its mixed-motive analysis translates readily to the
    summary judgment context. Although we have found no
    published California decision relying on Harris’s mixed-motive
    analysis for review of a summary judgment, numerous federal
    courts have adapted Price Waterhouse’s analysis for review of
    orders granting summary judgment. An Eleventh Circuit decision
    recently surveyed other circuit decisions and found the Eighth
    Circuit to be the only one requiring plaintiffs to adhere to the
    McDonnell Douglas burden-shifting framework in mixed-motive
    cases. (See Quigg v. Thomas County School District (11th Cir.
    2016) 
    814 F.3d 1227
    , 1237-1239; see also Comment, Mixed Motives
    and Motivating Factors: Choosing a Realistic Summary
    Judgment Framework for § 2000e-2(m) of Title VII (2010)
    
    54 St. Louis U. L.J. 1439
    .) As described in Quigg, the mixed-
    motive framework for summary judgment “requires a court to ask
    only whether a plaintiff has offered ‘evidence sufficient to convince
    a jury that: (1) the defendant took an adverse employment action
    against the plaintiff; and (2) [a protected characteristic] was a
    motivating factor for the defendant’s adverse employment action.’”
    (Quigg, at p. 1239; compare Reeves v. Safeway Stores, Inc. (2004)
    
    121 Cal.App.4th 95
    , 111, fn. 11 [“Plaintiff has not invoked the
    competing model of ‘“‘mixed motive’”’ analysis, under which a case
    goes to the jury if there is evidence that an impermissible criterion
    ‘“‘was a motivating factor for any employment practice.’”’
    [Citations.] This model presents its own perplexities . . . but has
    the virtue of a more direct and logical method for the assessment
    of conflicting proofs of motive than has developed under what
    Judge Posner calls ‘the McDonnell Douglas quadrille.’”].)
    Ultimately, courts have recognized that whether a court
    applies the McDonnell Douglas framework or the mixed-motive
    22
    analysis described in Quigg, the relevant inquiry devolves to a
    showing of some discriminatory animus. (See, e.g., McGinest v.
    GTE Service Corp. (9th Cir. 2004) 
    360 F.3d 1103
    , 1122 [employees
    may survive a motion for summary judgment through the
    McDonnell Douglas framework or by simply showing a genuine
    issue of material fact exists as to whether an illegal reason was a
    motivating factor in an adverse action]; Diamond v. Colonial Life
    & Accident Ins. Co. (4th Cir. 2005) 
    416 F.3d 310
    , 318 [same];
    Hossack v. Floor Covering Assocs. of Joliet, Inc. (7th Cir. 2007)
    
    492 F.3d 853
    , 860-862 [same].)
    In short, when an employee fails to establish pretext,
    evidence of discriminatory animus is the sine qua non of a
    discrimination claim. Moreover, Harris tells us “there must be a
    causal link between the employer’s consideration of a protected
    characteristic and the action taken by the employer” and a plaintiff
    must demonstrate “discrimination was a substantial motivating
    factor, rather than simply a motivating factor.” (Harris, supra,
    56 Cal.4th at pp. 215, 232; accord, Soria, supra, 5 Cal.App.5th at
    p. 590; see DeJung v. Superior Court (2008) 
    169 Cal.App.4th 533
    ,
    551 [“[P]roof of discriminatory animus does not end the analysis of
    a discrimination claim. There must also be evidence of a causal
    relationship between the animus and the adverse employment
    action.”].) If triable issues of material fact exist whether
    discrimination was a substantial motivating reason for the
    employer’s adverse employment action, even if the employer’s
    professed legitimate reason has not been disputed, the FEHA claim
    is not properly resolved on summary judgment.
    23
    3. Toyota Established a Legitimate Nondiscriminatory
    Reason for Husman’s Termination, but Husman Also
    Raised a Triable Issue of Fact as to Whether His
    Termination Was Substantially Motivated by
    Discriminatory Bias
    The summary judgment record plainly demonstrates Toyota
    had a legitimate, nondiscriminatory reason for discharging
    Husman that was nonpretextual. Toyota established that by
    September 15, 2011 Bybee had become so frustrated by Husman’s
    absences from the office and his insubordinate behavior, she no
    longer wanted to manage him. According to Toyota, her
    dissatisfaction with Husman’s performance, which she expressed
    to Borst on the afternoon of September 15, 2011, led Borst to
    decide to terminate Husman, a decision he relayed to Pelliccioni
    who in turn informed Bybee.12 Under McDonnell Douglas and
    Harris, therefore, the burden of persuasion shifted back to
    Husman to show his termination was also substantially motivated
    by impermissible bias. Husman satisfied that burden: The
    evidence before the court is susceptible to reasonable inferences
    that discriminatory animus—a dislike for Husman’s being “too
    gay”—also contributed to Husman’s termination, thus creating a
    disputed issue of material fact sufficient to defeat the motion for
    summary judgment.
    12    The trial court found Toyota had carried its burden based on
    Husman’s inappropriate comments to fellow employees for which
    he was disciplined with the warning letter in early May 2011.
    That is not correct; both Bybee and Pelliccioni testified
    termination was not contemplated when they met with Husman
    six weeks later on June 23, 2011, the meeting at which Pelliccioni
    offered Husman the opportunity to work with an executive coach.
    24
    a. Husman has not forfeited mixed-motive analysis
    Although Toyota included a mixed-motive defense in its
    answer, neither party discussed Harris or mixed-motive analysis
    in its summary judgment papers or briefs on appeal. We
    instructed counsel to be prepared at oral argument to address the
    applicability of Harris to this case.
    Citing several federal circuit court decisions and this court’s
    decision in Alamo v. Practice Management Information Corp.
    (2013) 
    219 Cal.App.4th 466
    , Toyota argued Husman had waived
    (forfeited) any mixed-motive analysis by failing to expressly raise
    it in the trial court. The cited federal cases (predominantly from
    the Fifth Circuit) do employ a strict forfeiture analysis. Our
    decision in Alamo, however, applied the forfeiture doctrine in an
    appeal by a defendant following a jury trial and was based on the
    employer’s failure to assert as an affirmative defense that it had
    not discriminated against plaintiff or had legitimate reasons for
    discharging her. (Id. at p. 482.) That is not this case. Moreover,
    “[a]n exception to the general rule may be presented . . . where the
    theory presented for the first time on appeal involves only a legal
    question determinable from facts which not only are
    uncontroverted in the record, but which could not be altered by
    the presentation of additional evidence. [Citation.] And whether
    the general rule shall be applied is largely a question of the
    appellate court’s discretion.” (Redevelopment Agency v. City of
    Berkeley (1978) 
    80 Cal.App.3d 158
    , 167; accord, In re Marriage of
    Priem (2013) 
    214 Cal.App.4th 505
    , 510-511; see County of Kern v.
    T.C.E.F., Inc. (2016) 
    246 Cal.App.4th 301
    , 326; see also Alki
    Partners, LP v. DB Fund Services, LLC (2016) 
    4 Cal.App.5th 574
    ,
    599 [“‘[i]t makes no difference that the issue was first raised on
    25
    appeal by the court rather than the parties, as long as the parties
    have been given a reasonable opportunity to address it’”].)
    We exercise that discretion in this case. Husman’s evidence
    that discrimination was a substantial motivating factor for his
    discharge was set forth in his separate statement of disputed facts
    (cf. North Coast Business Park v. Nielsen Construction Co. (1993)
    
    17 Cal.App.4th 22
    , 28 [in reviewing ruling on summary judgment
    motion an appellate court will consider only the facts before the
    trial court at the time it ruled on the motion]); and his counsel
    argued, notwithstanding Toyota’s evidence of legitimate business
    reasons for the termination, Husman’s evidence created a triable
    issue of material fact with regard to Toyota’s liability under
    FEHA. Although Husman did not cite Harris or identify his claim
    as relying on mixed-motive analysis, he provided the trial court
    with all of the elements of a mixed-motive claim. And, as
    discussed, the inquiry at this stage of the proceedings is
    essentially the same, focusing on whether the employment
    decision was substantially motivated by discriminatory animus.
    b. The conflicting same-actor and cat’s paw inferences
    In challenging the contention discrimination played any role
    in these events, Toyota heavily relies—as did the trial court—on
    the allegedly undisputed fact that Borst, the person responsible
    for Husman’s advancement at Toyota, was also the person who
    fired him, a factual pattern cited by a number of courts as “same-
    actor” evidence susceptible to a strong inference the actor harbors
    no discriminatory motive. (See Horn v. Cushman & Wakefield
    Western, Inc. (1999) 
    72 Cal.App.4th 798
    , 809 [“‘where the same
    actor is responsible for both the hiring and firing of a
    discrimination plaintiff, and both actions occur within a short
    period of time, a strong inference arises that there was no
    26
    discriminatory motive’”].) According to this theory, “‘“[i]t hardly
    makes sense to hire workers from a group one dislikes (thereby
    incurring the psychological costs of associating with them), only to
    fire them once they are on the job.”’” (Ibid.)
    Husman responds that Pelliccioni, whom he believed was
    biased against him, was directly involved in his termination and
    acted as the “cat’s paw” that influenced the decision, even if Borst
    believed he made the decision independently. (See DeJung v.
    Superior Court, supra, 169 Cal.App.4th at p. 551 [under the cat’s
    paw theory, “showing that a significant participant in an
    employment decision exhibited discriminatory animus is enough
    to raise an inference that the employment decision itself was
    discriminatory, even absent evidence that others in the process
    harbored such animus”]; Reeves v. Safeway Stores, Inc., supra,
    121 Cal.App.4th at p. 100 [reversing summary judgment because
    the evidence raised triable issues of fact as to whether the
    supervisor’s action was precipitated by the improper motivations
    of his intermediate managers].)
    While once commonly relied on by courts affirming
    summary judgment against a plaintiff alleging discriminatory
    action, the same-actor inference has lost some of its persuasive
    appeal in recent years. For instance, in Nazir v. United Airlines,
    Inc. (2009) 
    178 Cal.App.4th 243
     Division Two of the First District
    —the same court that had previously decided Horn v. Cushman &
    Wakefield Western, Inc.—cautioned that, while same-actor
    evidence could generate an inference (and not a presumption) of
    nondiscrimination, “the effect should not be an a priori
    determination, divorced from its factual context[,] . . . be placed in
    a special category, or have some undue importance attached to it,
    for that could threaten to undermine the right to a jury trial by
    27
    improperly easing the burden on employers in summary
    judgment.” (Nazir, at p. 273, fn. omitted.) The court found the
    inference inapplicable under the circumstances of that case in
    which the supervisor exhibited hostility toward the plaintiff
    during the promotion process, had an “axe to grind” that tained
    the investigation and then later terminated him. (Id. at pp. 274-
    277.)
    Scholars have also cautioned that “[p]sychological science on
    moral licensing reveals that, when a person makes both an initial
    positive employment decision and a subsequent negative
    employment decision against a member of a protected group, the
    second negative decision is more likely to have resulted from bias,
    not less.” (Quintanilla & Kaiser, The Same-Actor Inference of
    Nondiscrimination: Moral Credentialing and the Psychological
    and Legal Licensing of Bias (2016) 104 Cal. L.Rev. 1, 10,
    fn. omitted.) “Supervisors often behave as if hiring a member of a
    protected group provides them with a moral credential of being
    bias free, which inhibits their egalitarianism when making other
    decisions that affect that employee. As such, [courts] have
    developed an interstitial doctrine that is behaviorally unrealistic
    and inconsistent with how humans actually behave.” (Ibid.) The
    authors cite the Seventh Circuit as offering an appropriate
    jurisprudential approach to same-actor evidence, admitting it as
    circumstantial evidence to be weighed with all other evidence by
    the trier of fact with no prescribed inference in favor of either side.
    (Id. at pp. 10-11 [discussing Perez v. Thorntons, Inc.
    (7th Cir. 2013) 
    731 F.3d 699
    , 710]; see also Johnson v. Zema
    Systems Corp. (7th Cir. 1999) 
    170 F.3d 734
    , 745 [questioning
    psychological underpinning of same-actor inference; “an employer
    might be unaware of his own stereotypical views of African-
    28
    Americans at the time of hiring”]; but see Quintanilla & Kaiser, at
    pp. 36-37 [discussing other circuit courts that equate the same-
    actor inference to “a virtually irrefutable presumption of
    nondiscrimination,” rebuttable only by direct evidence of
    discrimination to survive summary judgment].) As the authors
    point out, “reliance on the same-actor inference to carry the
    moving party over the hurdle of summary judgment is legally
    impermissible, because drawing legitimate inferences from the
    facts are jury functions and, at summary judgment, the court
    must disregard all evidence favorable to the moving party that the
    jury is not required to believe.” (Quintanilla & Kaiser, at p. 38.)
    In the case at bar, the evidence asserted by Toyota to
    support the same-actor inference is also susceptible to reasonable
    inferences favorable to Husman that must be credited on
    summary judgment. Notwithstanding Borst’s plain sway over his
    subordinate executives, hiring, promotion and firing decisions at
    TFS were made by consultation with members of a management
    committee, thereby offering substantial opportunity for other
    executives to influence Borst’s perceptions. As to Husman’s 2010
    promotion, Borst, Pelliccioni, Bybee and Wada each had input into
    the decision. While Bybee and Wada did not confess to
    reservations about Husman’s promotion, Pelliccioni admitted to
    unspecified doubts but hid them in deference to Borst’s
    endorsement of Husman. Likewise, the termination decision
    followed extensive discussions among these same executives about
    Husman’s performance, few of which were addressed by Toyota in
    its separate statement but were acknowledged by Pelliccioni in his
    subsequent statements to the consultant investigating the
    termination. Indeed, Borst’s claim he made the decision
    unilaterally is incompatible with the record’s depiction of how
    29
    management operated at Toyota. As one California court
    observed in criticizing an inference arising from a supervisor’s
    purported ignorance of the plaintiff’s complaints to other
    managers, “This concept—which for convenience we will call the
    ‘defense of ignorance’—poses few analytical challenges so long as
    the ‘employer’ is conceived as a single entity receiving and
    responding to stimuli as a unitary, indivisible organism. But this
    is often an inaccurate picture in a world where a majority of
    workers are employed by large economic enterprises with layered
    and compartmentalized management structures. In such
    enterprises, decisions significantly affecting personnel are rarely
    if ever the responsibility of a single actor. As a result,
    unexamined assertions about the knowledge, ignorance, or
    motives of ‘the employer’ may be fraught with ambiguities,
    untested assumptions, and begged questions.” (Reeves v. Safeway
    Stores, Inc., supra, 121 Cal.App.4th at p. 108.)
    Moreover, Bybee’s statements to Husman when informing
    him of his termination cast doubt as to the linear process depicted
    by Toyota and the cited basis for termination. Bybee admitted she
    told Husman he was being terminated because he had “excluded
    the majority,” meaning he had failed to obtain the buy-in of “the
    majority,” Toyota’s non-diverse employees. Husman understood
    this to mean he had focused too much on LGBT issues, a
    reasonable interpretation (although not the only interpretation) of
    the remark. Moreover, according to Husman, Bybee told him
    Pelliccioni “had it out for him” and suggested he appeal to Borst—
    hence Husman’s apologetic email to Borst asking for
    reconsideration. Although Toyota insists Bybee simply did not
    know the course of events when she spoke with Husman and
    mistakenly believed Pelliccioni had made the decision, ignoring
    30
    Husman’s account of the conversation would require us to weigh
    the facts and disregard inferences in his favor, something we are
    prohibited from doing on summary judgment.
    c. Husman’s evidence of Pelliccioni’s biased remarks
    In Reid, supra, 
    50 Cal.4th 512
     the Supreme Court explained
    that discriminatory remarks can be relevant in determining
    whether intentional discrimination occurred: “Although stray
    remarks may not have strong probative value when viewed in
    isolation, they may corroborate direct evidence of discrimination
    or gain significance in conjunction with other circumstantial
    evidence. Certainly, who made the comments, when they were
    made in relation to the adverse employment decision, and in what
    context they were made are all factors that should be considered.
    Thus, a trial court must review and base its summary judgment
    determination on the totality of evidence in the record, including
    any relevant discriminatory remarks.” (Id. at p. 541.) The Reid
    Court further stated: “A stray remark alone may not create a
    triable issue of . . . discrimination. . . . But when combined with
    other evidence of pretext, an otherwise stray remark may create
    an ‘ensemble [that] is sufficient to defeat summary judgment.’”
    (Id. at pp. 541-542, original italics.) This “totality of
    circumstances analysis” allows courts to “winnow[] out cases ‘too
    weak to raise a rational inference that discrimination occurred.’”
    (Id. at p. 541, citing Guz, 
    supra,
     24 Cal.4th at p. 362; see Harris,
    supra, 56 Cal.4th at p. 231 [“section 12940(a) does not purport to
    outlaw discriminatory thoughts, beliefs, or stray remarks that are
    unconnected to employment decisionmaking”].)
    Husman presented evidence that Pelliccioni harbored
    stereotypical views of gay men and articulated clear opinions as to
    what he considered appropriate gender identity expression,
    31
    observing at various times that Husman had made “a very clear
    statement” about his sexual orientation and should cut his hair,
    as well as ridiculing him for wearing a scarf as an accessory when
    it was not cold outside. Husman argues these remarks, while
    possibly not patently offensive to a non-gay observer, revealed
    that Pelliccioni viewed him as “too gay” and incompatible with
    Toyota’s corporate culture, even if a less obviously gay employee
    would be acceptable. Although perhaps less flagrantly offensive
    than the criticisms offered by Price Waterhouse partners, these
    remarks reveal the same kind of stereotypical thinking that led
    those partners not to promote Ann Hopkins.
    As one commentator has explained, “One useful example of
    the way in which straightforward sexual-orientation
    discrimination claims fail in cases where sex stereotyping would
    succeed is that of the ‘gayer’ plaintiff—in other words, of an LGBT
    person who is treated worse than another employee of the same
    sexual orientation who behaves in such a way as to deflect
    attention from her status.” (Herz, Price’s Progress: Sex
    Stereotyping and Its Potential for Antidiscrimination Law (2014)
    
    124 Yale L.J. 396
    , 428.) “In these cases, while the discrimination
    clearly arises from antigay bias, the employer’s preference for
    gender-conforming, ‘less gay’ coworkers makes the case
    unintelligible without a Price Waterhouse framework.” (Id. at
    p. 432.) “If the plaintiff can successfully demonstrate that the
    defendant was motivated by his dislike of these behaviors, the
    question then becomes whether that dislike was motivated by
    discriminatory ideas about how different sexes should behave.
    This is a hard question for plaintiffs to answer, but it is a fair
    question for courts to ask, and it gets at the heart of what makes
    sex stereotyping so pernicious. Price Waterhouse claims, by
    32
    focusing on specific behaviors rather than group identification,
    allow courts to reach subtler and more individuated forms of sex,
    and sexual orientation, discrimination.” (Id. at pp. 434-435.)
    Thus, even if Pelliccioni’s remarks were not made in the
    direct context of the termination decision, given Pelliccioni’s
    position it is difficult to deny that any bias he felt or expressed
    toward Husman had the capacity to affect management’s
    perceptions of Husman’s performance and attitude, as well as
    exacerbate Husman’s own increasingly alienated behavior. (See
    Reid, 
    supra,
     50 Cal.4th at p. 541.) This connection was confirmed
    by Bybee’s statements to Husman that he was being fired for
    “excluding the majority” and that Pelliccioni had it out for him.
    As such, Pelliccioni’s remarks were sufficiently connected to the
    ultimate decision to terminate Husman and should have been
    considered by the trial court in evaluating the justification for
    termination proffered by Bybee.
    Indulging these inferences in Husman’s favor, as we must,
    he has raised a triable issue of material fact that impermissible
    bias was a substantial motivating factor for his termination.13
    13     Husman’s cause of action for wrongful termination in
    violation of public policy/discrimination is grounded on the same
    conduct as his FEHA discrimination claim. Because Husman has
    established a triable issue of material fact as to whether
    invidious sex or gender stereotyping related to his sexual
    orientation was a substantial motivating factor for his
    termination, summary adjudication on his common law wrongful
    termination cause of action should have been denied. (See Soria,
    supra, 5 Cal.App.5th at p. 604; see also Davis v. Farmers Ins.
    Exchange (2016) 
    245 Cal.App.4th 1302
    , 1323 [jury instructions in
    mixed-motive common law wrongful termination case must be
    33
    While this is a close case, especially in light of the evidence of
    Toyota’s ongoing efforts to promote diversity and inclusion, the
    trial court’s failure to look behind the company’s assertions of
    moral right and Borst’s purportedly autonomous role in the
    decision to fire Husman was error and contrary to Harris’s
    nuanced analysis of complex discriminatory behavior.
    4. Husman Failed To Raise a Triable Issue of Fact That
    Toyota Discharged Him in Response to His Complaints
    About Prohibited Actions
    The retaliation provision of FEHA forbids an employer “to
    discharge, expel, or otherwise discriminate against any person
    because the person has opposed any practices forbidden under”
    FEHA. (§ 12940, subd. (h).) “Employees may establish a prima
    facie case of unlawful retaliation by showing that (1) they engaged
    in activities protected by the FEHA, (2) their employers
    subsequently took adverse employment action against them, and
    (3) there was a causal connection between the protected activity
    and the adverse employment action.” (Miller v. Department of
    Corrections, 
    supra,
     36 Cal.4th at p. 472; accord, Yanowitz v.
    L’Orea USA, Inc. (2005) 
    36 Cal.4th 1028
    , 1042 (Yanowitz); see
    Mamou v. Trendwest Resorts, Inc. (2008) 
    165 Cal.App.4th 686
    ,
    713-715.) Like claims for discrimination, retaliation claims are
    subject to the McDonnell Douglas burden-shifting analysis.
    (Loggins v. Kaiser Permanente Internat. (2007) 
    151 Cal.App.4th 1102
    , 1108-1109.)
    Although “[r]etaliation claims are inherently fact-specific”
    (Yanowitz, 
    supra,
     36 Cal.4th at p. 1052), “an employee’s
    the same as prescribed by Supreme Court in Harris for mixed-
    motive FEHA discrimination claim].)
    34
    unarticulated belief that an employer is engaging in
    discrimination will not suffice to establish protected conduct for
    the purposes of establishing a prima facie case of retaliation,
    where there is no evidence the employer knew that the employee’s
    opposition was based upon a reasonable belief that the employer
    was engaging in discrimination.” (Id. at p. 1046.) “[C]omplaints
    about personal grievances or vague or conclusory remarks that
    fail to put an employer on notice as to what conduct it should
    investigate will not suffice to establish protected conduct.” (Id. at
    p. 1047; accord, Castro-Ramirez v. Dependable Highway Express,
    Inc. (2016) 
    2 Cal.App.5th 1028
    , 1046.) Of course, an employee
    need not explicitly and directly inform his or her employer he or
    she believes the employer’s conduct was discriminatory or
    otherwise forbidden by FEHA. (Yanowitz, at p. 1046; Castro-
    Ramirez, at p. 1046.) “‘The relevant question . . . is not whether a
    formal accusation of discrimination is made but whether the
    employee’s communications to the employer sufficiently convey
    the employee’s reasonable concerns that the employer has acted
    or is acting in an unlawful discriminatory manner.’” (Yanowitz, at
    p. 1047; accord, Castro-Ramirez, at p. 1047.)
    Husman points to two instances he claims support his
    charge of retaliation: 1) his complaint to Vincent Bray that
    Pelliccioni had refused to include AIDS Walk LA on the list of
    automatic payroll deductions; and 2) his comment to the Diversity
    Advisory Board that, while Toyota’s LGBT employees had made
    some progress, there was still work to be done.14 The first
    14    Husman also cites the complaint of anti-gay discrimination
    he made in late September 2011 after he was notified by Bybee he
    had been terminated. We agree with Toyota that this complaint
    could not have been relevant to the decision to terminate him.
    35
    incident does not qualify as a basis for a claim of retaliation
    because Pelliccioni’s denial of Husman’s request did not violate
    any FEHA prohibition. (See Yanowitz, 
    supra,
     36 Cal.4th at
    p. 1047 [no prima facie case of retaliation unless the employee
    conveys a reasonable concern “‘the employer has acted or is acting
    in an unlawful discriminatory manner’”]; Moore v. Regents of
    University of California (2016) 
    248 Cal.App.4th 216
    , 245 [“‘case
    law and FEHA’s implementing regulations are uniformly
    premised on the principle that the nature of activities protected by
    section 12940, subdivision (h) demonstrate some degree of
    opposition to or protest of the employer’s conduct or practices
    based on the employee’s reasonable belief that the employer’s
    action or practice is unlawful,’” italics omitted].)
    Similarly, Husman’s statement to the Diversity Advisory
    Board falls short of communicating a particularized complaint
    about discriminatory treatment of LGBT employees and, instead,
    was likely understood as an exhortation common among diversity
    advocates to the effect that, while progress has been made, much
    work remains to be done. (See Hood v. Pfizer, Inc. (3d Cir. 2009)
    
    322 Fed.Appx. 124
    , 126, 131 [employee’s question at company-
    wide meeting “‘why Pfizer wasn’t doing more to promote
    diversity’” expressed “a generalized concern” about diversity,
    “worlds apart from the kind of particularized statement targeting
    discrete past events” necessary to survive summary judgment].)
    While Husman believed his statement angered Borst, Borst
    testified he did not even remember the statement. Indeed, Borst’s
    (See Doe v. Capital Cities (1996) 
    50 Cal.App.4th 1038
    , 1052
    [retaliation claim rejected when alleged wrongful acts occurred
    before sexual harassment complaint was filed]; see also Chen v.
    County of Orange (2002) 
    96 Cal.App.4th 926
    , 948.)
    36
    message at the June 2011 awards reception was essentially the
    same, stating the generalized desire that, someday, a diversity
    and inclusion officer would no longer be necessary.
    Absent the identification of some more pointed criticism or
    opposition salient to an act reasonably believed to be prohibited by
    FEHA, Husman failed to raise a triable issue of fact supporting
    his claim of retaliation.15
    DISPOSITION
    The judgment is reversed, and the order granting summary
    judgment is vacated. The superior court is to enter a new order
    denying summary adjudication of Husman’s claims of employment
    discrimination based on sexual orientation and wrongful
    termination in violation of public policy/discrimination but
    otherwise granting the motion. The parties are to bear their own
    costs on appeal.
    PERLUSS, P. J.
    We concur:
    SEGAL, J.                     SMALL, J.*
    15    Because Husman’s FEHA retaliation claim fails, his claim
    for wrongful termination in violation of public policy/retaliation
    premised on the same allegation fails as well. (See Hanson v.
    Lucky Stores, Inc. (1999) 
    74 Cal.App.4th 215
    , 229.)
    *     Judge of the Los Angeles County Superior Court, assigned
    by the Chief Justice pursuant to article VI, section 6 of the
    California Constitution.
    37