Douglass v. Serenivision, Inc. ( 2018 )


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  • Filed 2/8/18
    CERTIFIED FOR PUBLICATION
    IN THE COURT OF APPEAL OF THE STATE OF CALIFORNIA
    SECOND APPELLATE DISTRICT
    DIVISION TWO
    CLAYTON DOUGLASS,                         B277574
    Plaintiff and Appellant,           (Los Angeles County
    Super. Ct. No. BC596779)
    v.
    SERENIVISION, INC.,
    Defendant and Respondent.
    APPEAL from a judgment of the Superior Court of Los
    Angeles County. Michael P. Linfield, Judge. Affirmed.
    Hochfelsen & Kani and Steven I. Hochfelsen for Plaintiff
    and Appellant.
    Phillips, Spallas & Angstadt and Michael R. Halvorsen for
    Defendant and Respondent.
    ******
    There is a “strong presumption that courts should
    determine the jurisdiction of arbitrators.” (Sandquist v. Lebo
    Automotive, Inc. (2016) 1 Cal.5th 233, 249 (Sandquist).) Parties
    may nevertheless agree to let an arbitrator decide his or her own
    jurisdiction, at least if their agreement to do so is “‘clear[] and
    unmistakabl[e].’” (Howsam v. Dean Witter Reynolds, Inc. (2002)
    
    537 U.S. 79
    , 83 (Howsam).) Does a party clearly and
    unmistakably consent to have an arbitrator decide his own
    jurisdiction when that party does not object to the arbitrator’s
    jurisdiction in its answer to the arbitration petition, informs the
    arbitrator that it is “voluntarily” “submit[ing]” to the arbitrator’s
    jurisdiction, appears at multiple prehearing conferences, formally
    asks the arbitrator to impose a bond requirement on the opposing
    party, and only after the arbitrator denies that request tells the
    arbitrator that its submission to jurisdiction was conditional on
    obtaining that bond? On these facts, we conclude that such
    conduct does constitute clear and unmistakable consent to allow
    the arbitrator to decide the issue of his own jurisdiction. We
    further conclude that the party’s challenge to the arbitrator’s
    jurisdiction is untimely and that his challenges to the arbitrator’s
    assessment of his jurisdiction and to the ultimate arbitration
    award are without merit. Accordingly, we affirm.
    FACTS AND PROCEDURAL BACKGROUND
    I.    Facts
    A.     The Contract
    On August 19, 2009, Vivera, a company that sold diet pills
    and other health and beauty products online, signed an
    Adverting Insertion Order (Insertion Order) with Pinnacle
    Dream Media, a company that offered “internet advertising
    services.”
    2
    The Insertion Order “incorporate[d] as though fully set
    forth herein” a Master Advertiser Agreement (Master
    Agreement) and provided a weblink to access the Master
    Agreement; a hard copy of the Master Agreement was not
    attached. The Master Agreement is a more comprehensive
    document designed to “govern the placement and delivery of
    advertising” set forth in Insertion Orders. Among other things,
    the Master Agreement provided that (1) “the Parties consent to
    have all disputes regarding this agreement resolved by binding
    arbitration,” and that any “prevailing party in any Arbitration
    shall be entitled to an award of attorney fees and costs for such
    arbitration,” and (2) “[a]ll payments are personally guaranteed by
    the individual executing the [Insertion Order] or secured by the
    assets of [Pinnacle Dream Media’s customer].”
    The Insertion Order was “Accepted” by Vivera and bears
    the printed name and signature of plaintiff Clayton Douglass
    (Douglass).
    By April 2011, Vivera had an unpaid balance with Pinnacle
    Dream Media totaling $816,530.
    B.     The Arbitration Proceedings
    In March 2014, defendant Serenivision, Inc. (Serenivision)
    filed a demand for arbitration against Vivera and Douglass
    seeking damages of $816,530 plus late penalties and interest.
    Serenivision had been doing business as Pinnacle Dream Media.
    In April 2014, Douglass filed an answer in response to the
    demand. In his answer, Douglass admitted that he had signed
    the Insertion Order “as Vivera’s representative,” but denied any
    liability for Vivera’s debt because he had “refused to” sign the
    Master Agreement and thus never “agree[d] to personally
    guarantee any amounts owed . . . by Vivera.” He also alleged
    3
    that Vivera’s products were “fraudulent,” thereby rendering the
    Insertion Order unenforceable because its subject matter was
    unlawful.
    In September 2014, Douglass appeared at a preliminary
    hearing before the arbitrator, at which time he reaffirmed he was
    “appear[ing] voluntarily and submit[ting] to the jurisdiction of
    this Arbitrator.”
    In early November 2014, Douglass wrote a letter to
    Serenivision’s counsel. In that letter, Douglass explained that he
    was “voluntarily” appearing in the arbitration because he was
    “trying to avoid the additional time and expense” of litigating the
    same matter in “a federal lawsuit.” Douglass then stated that he
    would “decline to participate in the arbitration” if Serenivision
    did not agree to post a bond to cover the costs of attorney’s fees
    Douglass might collect, under the terms of the Master
    Agreement, as the prevailing party in the arbitration.
    On February 18, 2015, just 19 days before the matter was
    set for an evidentiary hearing before the arbitrator, Douglass
    wrote a letter to the arbitrator: (1) relaying his prior statements
    to Serenivision that he would voluntarily participate in the
    arbitration only if Serenivision posted a bond; (2) informing the
    arbitrator that Serenivision had refused to post a bond; and
    (3) stating that “[a] bond is necessary for this action to proceed or
    for this tribunal to exercise jurisdiction.” The arbitrator
    construed the letter as an expedited request for an order
    requiring Serenivision to post a bond, and denied that motion a
    week later.
    On March 2, 2015, Douglass wrote the arbitrator a letter
    “terminat[ing] his voluntary appearance” before the arbitrator.
    Douglass explained that he had been “willing to participate in
    4
    this arbitration” because it would be “more cost-efficient” than
    litigating “before a court”; indicated that his “voluntary
    appearance” had been “conditioned . . . on the posting of a bond
    by [Serenivision]”; and declared that he would “no longer”
    participate because the arbitrator had not required a bond to be
    posted. Douglass proclaimed he would make no further
    appearances in the arbitration proceedings.
    True to his word, Douglass did not appear at the
    evidentiary hearing a week later. The arbitrator allowed
    Serenivision to present its case, and Serenivision called witnesses
    and introduced documentary evidence.
    On May 22, 2015, the arbitrator issued a written order.
    The arbitrator ruled that Douglass had consented to having the
    arbitrator decide the question of his own jurisdiction by
    participating in the arbitration proceeding for months as a way
    “to avoid defending a federal court lawsuit”; that the arbitrator
    had jurisdiction over Serenivision’s claim because Douglass
    signed the Insertion Order, which incorporated the Master
    Agreement (and its arbitration clause) by reference; and that
    Douglass, under the terms of the Master Agreement, was liable
    as the guarantor of Vivera’s debt to Serenivision, which with
    penalties, interest, attorney’s fees, and costs came to a total of
    $1,755,050.34, with additional interest accruing at a rate of 10
    percent as of March 10, 2015.
    Douglass’s counsel was served with this order on May 30,
    2015.
    5
    II.    Procedural Background
    On October 2, 2015, 125 days after he was served with the
    arbitrator’s order, Douglass filed a lawsuit against Serenivision
    (1) to vacate the arbitration award, (2) for declaratory relief, and
    (3) for $1 million in compensatory damages and for punitive
    damages on the ground that the Insertion Order and Master
    Agreement were illegal and hence subject to rescission.
    On January 5, 2016, and again on April 7, 2016,
    Serenivision filed a petition to confirm the arbitrator’s award.
    Douglass filed a response to Serenivision’s first petition on
    February 2, 2016. Contrary to what he pled in his answer to the
    arbitration demand, Douglass in his response claimed that (1) he
    never signed the Insertion Order, and offered testimony from a
    handwriting expert that the signature on the Insertion Order was
    not his; (2) he had no interest in Vivera whatsoever and just had
    a “partial interest in a company that processed payments to
    Vivera”; and (3) he had told the arbitrator from the outset that
    his participation in the arbitration was conditioned on
    Serenivision posting a bond.
    In a 17-page minute order, the trial court granted
    Serenivision’s petition to confirm the arbitration award and
    denied Douglass’s competing claim to vacate it.1 As an initial
    matter, the court ruled that Douglass’s petition was untimely
    because it was filed more than 100 days after he was served with
    the arbitration award, but agreed to address Douglass’s challenge
    to the arbitrator’s jurisdiction in light of language contained in
    National Union Fire Ins. Co. v. Stites Prof. Law Corp. (1991) 
    235 Cal. App. 3d 1718
    , 1723-1724 (National Union) stating that
    1    The court denied as moot Serenivision’s demurrer to
    Douglass’s complaint.
    6
    “[s]ubject matter jurisdiction, in this case meaning the
    arbitrators’ authority or power to adjudicate a certain type of fee
    dispute, cannot be conferred by consent, waiver, or estoppel.”
    The court then found that Douglass had “agreed to have the
    arbitrator decide the jurisdiction question” because he “expressed
    a willingness to participate in [the] arbitration” and “only
    attempted to withdraw months later” when “the arbitrator ruled
    against imposing a bond.” “Simply put,” the court reasoned, “one
    cannot agree to arbitration, with the proviso that the arbitrator
    rule in your favor on certain preliminary issues.” The court went
    on to conclude that the arbitrator had jurisdiction over the
    dispute and that the arbitrator’s finding that Douglass was liable
    for Vivera’s debt was not in excess of the arbitrator’s powers.
    Douglass filed this timely appeal.
    DISCUSSION
    Douglass argues that the trial court erred in confirming the
    arbitrator’s award. Serenivision asserts that we need not reach
    Douglass’s challenge because his challenge to the award was
    untimely. We address the timeliness issue first.
    I.     Timeliness of Douglass’s Challenge
    “Any party to an arbitration in which an award has been
    made may petition the court to . . . vacate [the arbitrator’s]
    award” (Code Civ. Proc., § 1285),2 but any such petition must “be
    served and filed not later than 100 days after” that party was
    served with a signed copy of the award (id., § 1288). Douglass did
    not file his petition to vacate until October 2, 2015, which is 125
    days after he was served with the award on May 30, 2015. His
    petition was untimely.
    2    All further statutory references are to the Code of Civil
    Procedure unless otherwise indicated.
    7
    Douglass raises three arguments in response, none of
    which has merit.
    First, he asserts that he was not properly served with the
    arbitrator’s award on May 30, 2015. However, this assertion is
    directly contrary to the allegation in his petition that “the signed
    award was served on counsel for [Douglass] on May 30, 2015.”
    This allegation is a “judicial admission” that Douglass “may
    not . . . contradict[].” (Minish v. Hanuman Fellowship (2013)
    
    214 Cal. App. 4th 437
    , 456.)
    Second, Douglass contends he should be able to challenge
    the arbitrator’s award because he asked the trial court to vacate
    the arbitrator’s award in his timely response to Serenivision’s
    first petition to confirm. To be sure, “[a] response to a petition” to
    confirm an award “may request the court to . . . vacate the award”
    (§ 1285.2), but a response containing such a request is only timely
    if it is “served and filed not later than 100 days” after the
    responding party was served with a signed copy of the award
    (§ 1288.2). (Accord, Eternity Investments, Inc. v. Brown (2007)
    
    151 Cal. App. 4th 739
    , 745 [“‘If [the party who lost in the
    arbitration does] not serve and file a petition to vacate or a
    response to [a] petition to confirm within the 100-day period from
    the date of service of the award . . . , the award must be treated
    as final’” (italics added)], quoting Klubnikin v. California Fair
    Plan Assn. (1978) 
    84 Cal. App. 3d 393
    , 398.) If the rule were
    otherwise, a party who missed the initial 100-day deadline would
    be able to resurrect any otherwise time barred challenge by filing
    a timely response to a petition to confirm. Because a party has
    four years to file a petition to confirm an arbitration award
    (§ 1288), accepting Douglass’s argument would effectively turn
    the statute’s 100-day deadline into a 1,560-day deadline (that is,
    8
    four years plus 100 days). As our Supreme Court has said time
    and again, “[i]t is not for us to rewrite . . . statute[s].” (J.M.
    v. Huntington Beach Union High School Dist. (2017) 2 Cal.5th
    648, 657, fn. 7.)
    Lastly, Douglass argues that he is challenging the
    arbitrator’s jurisdiction and such a jurisdictional challenge may
    be raised at any time, including for the first time on appeal. For
    support, he—like the trial court—cites the following language
    from National Union: “Subject matter jurisdiction, in this case
    meaning the arbitrators’ authority or power to adjudicate a
    certain type of fee dispute, cannot be conferred by consent,
    waiver, or estoppel.” (National 
    Union, supra
    , 235 Cal.App.3d
    at pp. 1723-1724.)
    Of course, parties may not confer subject matter
    jurisdiction upon a court by consent, waiver, or estoppel because
    our jurisdiction is defined by our Constitution or our Legislature,
    not by litigants. (People v. Chadd (1981) 
    28 Cal. 3d 739
    , 757 [“‘the
    power of the courts to proceed’—i.e., their jurisdiction over the
    subject matter—cannot be conferred by the mere act of a litigant,
    whether it amounts to consent, waiver, or estoppel”]; People
    v. Tindall (2000) 
    24 Cal. 4th 767
    , 776, fn. 6 [same].) By contrast,
    and as discussed more fully below, the subject matter jurisdiction
    of an arbitrator is purely a product of contract (First Options of
    Chicago, Inc. v. Kaplan (1995) 
    514 U.S. 938
    , 943 (First Options)
    [“arbitration is simply a matter of contract”]), which by definition
    turns on the parties’ mutual consent (Moncharsh v. Heily & Blase
    (1992) 
    3 Cal. 4th 1
    , 8 (Moncharsh)). To say that an arbitrator’s
    subject matter jurisdiction “cannot be conferred by consent” is
    accordingly incorrect. (Accord, Hydrothermal Energy Corp.
    v. Fort Bidwell Indian Community Council (1985) 
    170 Cal. App. 3d 9
    489, 497 [“‘unlike a court of law, an arbitrator may herein decide
    any issue which the parties willingly present to it’”].) National
    Union’s language makes sense when it is read in context, as
    National Union was addressing the scope of an arbitrator’s
    jurisdiction fixed by a statute (there, Business and Professions
    Code section 6200 et seq.) (National 
    Union, supra
    , 235
    Cal.App.3d at p. 1722); but to the extent that language is read
    out of context to say that an arbitrator’s subject matter
    jurisdiction cannot be enlarged by consent when that jurisdiction
    is solely a matter of contract, we disagree with National Union.
    For these reasons, Douglass’s petition to vacate was
    untimely.
    II.    Propriety of Order Confirming Arbitration Award
    Douglass’s challenge to the trial court’s order confirming
    the arbitration award entails three analytically distinct
    questions: (1) did the parties consent to have the arbitrator
    decide whether the Master Agreement’s arbitration clause
    applies to Serenivision’s demand?; (2) if so, did the arbitrator
    decide that question correctly?; and (3) if so, did the arbitrator
    exceed his powers in ultimately concluding that Douglass owed
    Serenivision more than $1.7 million? We will address each issue
    separately. In so doing, we review the trial court’s order de novo
    and its factual findings for substantial evidence. (ECC Capital
    Corp. v. Manatt, Phelps & Phillips, LLP (2017) 9 Cal.App.5th
    885, 900.)
    A.    Was the Arbitrator the Proper Person to Decide
    Whether the Arbitration Clause Applies to This Dispute?
    Arbitration “is . . . a matter of contract between the parties”
    (First 
    Options, supra
    , 514 U.S. at p. 943), and, as such, whether
    particular disputes are subject to arbitration “‘is strictly “a
    matter of [the parties’] consent”’” 
    (Sandquist, supra
    , 1 Cal.5th at
    10
    p. 252, quoting Granite Rock Co. v. Teamsters (2010) 
    561 U.S. 287
    , 299). (Accord, 
    Moncharsh, supra
    , 3 Cal.4th at p. 8 [“In cases
    involving private arbitration, ‘[t]he scope of arbitration is . . . a
    matter of agreement between the parties’”], quoting Ericksen,
    Arbuthnot, McCarthy, Kearney & Walsh, Inc. v. 100 Oak Street
    (1983) 
    35 Cal. 3d 312
    , 323.) The default presumption—and it is a
    “strong” one—is that “‘the parties intend courts, not arbitrators,
    to decide . . . disputes about “arbitrability,”’ e.g., whether there is
    an enforceable arbitration agreement or whether it applies to the
    dispute at hand.” (Sandquist, at pp. 251-252, quoting BG Group
    PLC v. Republic of Argentina (2014) 572 U.S. ___, ___ [
    188 L. Ed. 2d 220
    , 228, 
    134 S. Ct. 1198
    , 1206]; 
    Howsam, supra
    , 537
    U.S. at p. 84.) However, the parties are free to designate the
    arbitrator as the one to decide whether a particular dispute is
    subject to arbitration (Dream Theater, Inc. v. Dream Theater
    (2004) 
    124 Cal. App. 4th 547
    , 551-552; Fidelity & Cas. Co. v.
    Dennis (1964) 
    229 Cal. App. 2d 541
    , 543 (Dennis)), although they
    must do so “clearly and unmistakably” if they wish to rebut the
    default presumption to the contrary (Howsam, at pp. 83-84; First
    Options, at p. 944).
    “When deciding whether the parties agreed to arbitrate a
    certain matter (including arbitrability [itself]), courts
    generally . . . should apply ordinary state-law principles that
    govern the formation of contracts.” (First 
    Options, supra
    ,
    514 U.S. at p. 944.) Under California’s law of contracts, a
    contract may be express (that is, either written or oral) or implied
    in fact (that is, one whose “existence and terms . . . are
    manifested by conduct”). (Civ. Code, §§ 1619-1621; Retired
    Employees Assn. of Orange County, Inc. v. County of Orange
    (2011) 
    52 Cal. 4th 1171
    , 1178.)
    11
    Applying these principles, parties may expressly agree to
    arbitrate: (1) in a contract signed before an dispute arises,
    although they always retain the power to mutually broaden or
    narrow the scope of their earlier agreement (Greenspan v. LADT,
    LLC (2010) 
    185 Cal. App. 4th 1413
    , 1437 [“A submission
    agreement may restrict or broaden the issues contemplated by
    the arbitration clause”]; O’Malley v. Petroleum Maintenance Co.
    (1957) 
    48 Cal. 2d 107
    , 110 (O’Malley) [“‘The powers of an
    arbitrator are limited and circumscribed by the agreement or
    stipulation of submission’”]; Advanced Micro Devices, Inc. v. Intel
    Corp. (1994) 
    9 Cal. 4th 362
    , 382 [“the arbitrator’s powers may be
    restricted by the limitation of issues submitted”]); or (2) in a
    binding stipulation to arbitrate entered into after a dispute has
    arisen (Caro v. Smith (1997) 
    59 Cal. App. 4th 725
    , 729 (Caro)
    [parties “stipulate[d] to binding arbitration”]; Hall v. Superior
    Court (1993) 
    18 Cal. App. 4th 427
    , 431 & fn. 1).
    Alternatively, and most pertinent here, parties may enter
    into an implied in fact agreement to arbitrate through their
    conduct (which may additionally be deemed to estop them from
    denying such an agreement). (See Cabrera v. Plager (1987)
    
    195 Cal. App. 3d 606
    , 613, fn. 8 [“appearance at the arbitration
    hearing and participation therein without raising any objection to
    the jurisdiction of the arbitrator estops them from challenging it
    afterwards”].) On the one hand, consent to arbitration (or to the
    arbitrator’s power to decide arbitrability) will not be inferred
    solely from a party’s conduct of appearing in the arbitral forum to
    object to the arbitrator’s exercise of jurisdiction, at least if the
    party makes that objection “prior to participat[ing]” in the
    arbitration. (International Film Investors v. Arbitration Tribunal
    of Directors Guild (1984) 
    152 Cal. App. 3d 699
    , 706 (International
    12
    Film)); First 
    Options, supra
    , 514 U.S. at p. 946 [written objection;
    no consent]; Keller Construction Co. v. Kashani (1990)
    
    220 Cal. App. 3d 222
    , 225, fn. 2 [“merely appear[ing] [to]
    articulate[] . . . objection to arbitration”; no consent]; George Day
    Const. v. United Broth. of Carpenters (9th Cir. 1984) 
    722 F.2d 1471
    , 1475 [if a party “reserve[s] the question of arbitrability for
    initial determination in a judicial forum”; no consent].) On the
    other hand, consent to arbitration (or to the arbitrator’s power to
    decide arbitrability) will be inferred from a party’s conduct of
    litigating an issue up to the point of submitting it for decision in
    the arbitral forum, at least if the party does so without objection.
    
    (Dennis, supra
    , 229 Cal.App.2d at p. 544 [party “twice submitted
    on [the] merits”]; Badie v. Bank of America (1998) 
    67 Cal. App. 4th 779
    , 790 [party “participated in the arbitration without
    objection”]; George Day Const., at p. 1475 [when “the arbitrability
    issue is argued along with the merits, and . . . submitted to the
    arbitrator for decision, it becomes readily apparent that the
    parties have consented to allow the arbitrator to decide the entire
    controversy, including the question of arbitrability”]; Cabrera,
    at p. 613, fn. 8.)
    Whether a party’s conduct constitutes consent is
    necessarily fact specific, and this case presents the question: Has
    a party clearly and unequivocally consented to have an arbitrator
    decide whether a dispute is subject to arbitration when that
    party: (1) files an answer that does not object to the arbitrator’s
    power to decide that issue; (2) tells the arbitrator that he is
    “voluntarily” “submit[ting]” to the arbitral forum to avoid the
    higher cost of litigating issues in federal court; (3) appears, again
    without objection, at multiple prehearing conferences; (4)
    formally asks the arbitrator to impose a bond on the opposing
    13
    party; and (5) only after the arbitrator refuses to require a bond,
    and on the eve of the evidentiary hearing, purports to rescind his
    voluntary participation on the ground that a bond was a
    condition precedent to his participation? We conclude that the
    answer is “yes,” and do so for three reasons.
    First, Douglass’s conduct establishes, under the above-cited
    precedent, his consent to have the arbitrator decide which
    disputes are arbitrable. Although Douglass did not litigate in the
    arbitral forum to the point of submitting the issue to the
    arbitrator, he willingly and without objection participated in the
    arbitration proceedings for over 10 months (from April 2014
    when he filed his answer to March 2015 when he withdrew from
    the arbitration proceedings); he availed himself of the arbitrator’s
    authority when he asked the arbitrator to issue an order
    requiring Serenivision to post a bond; and he purported to rescind
    his voluntarily participation a few weeks before the evidentiary
    hearing and only after the arbitrator issued a ruling he did not
    like. What is more, Douglass’s participation in the arbitration
    was no accident. As he told both the arbitrator and Serenivision,
    he was making a conscious and tactical decision to participate in
    the arbitration forum because it was cheaper. We also note that
    he was seeking to avail himself of the attorney’s fees award only
    available in the arbitral forum; indeed, he was seeking a bond
    specifically in anticipation of such an award. This extent of
    voluntarily participation in an arbitration where one of the
    primary issues is whether the dispute was arbitrable, without
    any objection or reservation and done for tactical reasons,
    constitutes clear and unmistakable evidence of Douglass’s
    consent to have the arbitrator decide that issue. (Accord,
    International 
    Film, supra
    , 152 Cal.App.3d at p. 706 [objection
    14
    “prior to participation” required].) Because we may infer
    Serenivision’s consent to have the arbitrator decide this issue
    from the fact that it filed an arbitration demand, there was
    mutual consent.
    Second, allowing Douglass to back out of the arbitral forum
    on the proverbial eve of the evidentiary hearing runs afoul of the
    principle that “[a] claimant may not voluntarily submit his claim
    to arbitration, await the outcome, and if the decision is
    unfavorable, challenge the authority of the arbitrator to act.”
    (University of San Francisco Faculty Assn. v. University of San
    Francisco (1983) 
    142 Cal. App. 3d 942
    , 954; see also 
    O’Malley, supra
    , 48 Cal.2d at p. 110 [a party “may not agree to arbitrate a
    question and then, if the decision goes against it, litigate the
    question in another proceeding”].) Such conduct constitutes
    “‘gamesmanship’” insofar as it allows a party “‘both to have his
    cake and eat it too.’” 
    (Caro, supra
    , 59 Cal.App.4th at p. 731;
    Sy First Family Ltd. Partnership v. Cheung (1999) 
    70 Cal. App. 4th 1334
    , 1343.) Courts are disinclined, and rightly so,
    to reward such “inequitable” conduct. (Caro, at p. 731.)
    Third, our conclusion that Douglass’s conduct in this case
    qualifies as consent affirms that the test for waiving resolution of
    an issue in a judicial forum by conduct fits where it should in the
    hierarchy of tests used to evaluate waiver of other fora through
    one’s conduct. By their conduct, litigants can waive their right to
    litigate in an arbitral forum (Christensen v. Dewor Developments
    (1983) 
    33 Cal. 3d 778
    , 781-782 (Christensen); St. Agnes Medical
    Center v. PacifiCare of California (2003) 
    31 Cal. 4th 1187
    , 1204
    (St. Agnes)), and can waive their right to litigate in a particular
    judicial forum (by waiving their right to object to personal
    15
    jurisdiction) (Air Machine Com SRL v. Superior Court (2010) 
    186 Cal. App. 4th 414
    , 419 (Air Machine)).
    However, the tests for waiver by conduct in these different
    contexts vary in their stringency, and do so for policy reasons.
    The test for assessing whether a party, through her conduct in
    litigating in a judicial forum, has thereby waived her right to
    litigate an in arbitral forum is the most stringent, and the
    onerousness of this test implements the “‘“strong public policy in
    favor of arbitration as a speedy and relatively inexpensive means
    of dispute resolution.”’” (St. 
    Agnes, supra
    , 31 Cal.4th at p. 1204.)
    The test for assessing whether a party, through his conduct in
    litigating an in arbitral forum, has thereby waived his right to
    litigate in a judicial forum is less onerous because the “strong
    public policy” favoring arbitration is not militating against a
    finding of waiver. And the test for assessing whether a party,
    through its conduct in litigating in one judicial forum, has
    thereby waived its right to object to that forum on personal
    jurisdiction grounds is the least onerous. Indeed, the simple act
    of filing an answer constitutes a waiver (Air 
    Machine, supra
    ,
    186 Cal.App.4th at pp. 419-420; Goodwine v. Superior Court
    (1965) 
    63 Cal. 2d 481
    , 484; § 1014), undoubtedly because the type
    of forum (i.e., judicial) is not changing.
    Were we to conclude that Douglass’s conduct did not
    constitute a waiver of his right to a judicial forum, we would
    effectively make the test for such waivers more stringent than
    the test for waiver of the right to an arbitral forum because
    Douglass’s conduct, as explained next, constitutes a waiver under
    that more stringent test. Although “there is no ‘single test’ for
    establishing waiver” of one’s right to arbitrate 
    (Christensen, supra
    , 33 Cal.3d at p. 782), relevant factors include whether:
    16
    (1) “‘“the party’s actions are inconsistent with the right to
    arbitrate” because he “‘“‘substantially invoked’”’” “‘“‘the litigation
    machinery’”’” of a court (such as by filing a cross-claim without
    asking for a stay or seeking discovery not available in the arbitral
    forum), particularly if the parties “‘“‘were well into preparation of
    a lawsuit’ before [he] notified the opposing party of an intent to
    arbitrate”’”; (2) the party “‘“has unreasonably delayed” in seeking
    arbitration’” (that is, whether the party waited until “‘“close to
    the trial date”’” to assert his right to arbitrate), especially if that
    delay “‘“‘affected, misled, or prejudiced’ the opposing party”’”; and
    (3) the party has acted in ‘bad faith’ or with ‘willful misconduct.’”
    (St. 
    Agnes, supra
    , 31 Cal.4th at p. 1196; Christensen, at p. 782.)
    Under this precedent, the filing of a lawsuit or the “‘mere
    participation in litigation’” is not enough to effect a waiver; some
    “‘“judicial litigation of the merits”’” is required. (Christensen,
    at pp. 782-783; St. Agnes, at p. 1203.)
    Douglass’s conduct constitutes a waiver under this test
    because he substantially invoked the machinery of the arbitral
    forum in asking the arbitrator for relief, delayed until the eve of
    the evidentiary hearing his proclamation that his voluntary
    participation was conditional, and purposefully availed himself of
    the cheaper arbitral forum until the arbitrator made a ruling he
    did not like. Were we nevertheless to conclude that Douglass’s
    conduct did not constitute a waiver of his right to a judicial
    forum, we would make the test for waiving a judicial forum more
    onerous than the test for waiving an arbitral forum, and would
    consequently upset the carefully crafted, policy-based hierarchy
    for evaluating when one’s conduct waives the right to litigate in a
    particular forum.
    Douglass offers three arguments in response.
    17
    First, he asserts that the never signed the Master
    Agreement, that the Master Agreement was never incorporated
    by reference into the Insertion Order, and that he never signed
    the Insertion Order. Even if we accept these assertions as true,
    they are irrelevant to our conclusion that Douglass has, by virtue
    of his subsequent conduct before the arbitrator alone, consented
    to having the arbitrator decide the issue of arbitrability.
    Second, Douglass argues that his consent to having the
    arbitrator decide the question of arbitrability was conditioned on
    Serenivision posting a bond, and this condition was never met.
    To be sure, parties may make their promises conditional on the
    occurrence of a condition precedent (Civ. Code, § 1439; Alki
    Partners, LP v. DB Fund Services, LLC (2016) 4 Cal.App.5th 574,
    592), including their consent to arbitration (Platt Pacific, Inc.
    v. Andelson (1993) 
    6 Cal. 4th 307
    , 313-314 [right to arbitration
    may be made conditional on a timely demand]). But here,
    Douglass did not inform Serenivision in writing that his
    participation was conditional until seven months after
    unconditionally answering the arbitration demand, and did not
    inform the arbitrator in writing until a few weeks before the
    evidentiary hearing. Douglass contests this timeline. Directing
    us to his attorney’s later-filed declaration, Douglass says he gave
    the arbitrator oral notice at a status conference (held five months
    after he unconditionally answered) that his participation was
    going to be conditional, but the arbitrator’s contemporaneous
    minutes from that conference reflect that Douglass was
    “appear[ing] voluntarily and submit[ting] to the jurisdiction of
    this Arbitrator”; no conditions or qualifications were reported.
    The trial court was well within its rights to reject a self-serving
    subsequent declaration in favor of the arbitrator’s
    18
    contemporaneous record. If we accept the trial court’s factual
    findings (as we must where, as here, they are supported by
    substantial evidence), Douglass’s notice of the conditional nature
    of his participation did not occur until his conduct had already
    established his unconditional consent to have the arbitrator
    decide the question of arbitrability. Douglass’s belated attempt
    to retroactively impose a condition at that point in time was too
    little, too late.
    Lastly, Douglass contends that he sufficiently preserved his
    objection to the arbitrator’s power to decide the question of
    arbitrability because he registered objections to his participation
    from the outset. As noted above, a party’s participation in an
    arbitral forum does not constitute a waiver if it is preceded by an
    objection. (International 
    Film, supra
    , 152 Cal.App.3d at p. 706);
    First 
    Options, supra
    , 514 U.S. at p. 946.) In this case, however,
    there was no timely objection. Douglass raised no objection in his
    answer and, months later, reaffirmed he was “appear[ing]
    voluntarily and submit[ting] to the jurisdiction of this
    Arbitrator.” Although Douglass now takes the position, in the
    declarations he and his counsel submit, that he had objected from
    the beginning, the trial court had ample basis to find those
    declarations not to be credible: Those declarations contradict the
    arbitrator’s contemporaneous order indicating Douglass’s
    participation was unconditional, and the declarations contain
    other statements (such as Douglass’s denial that he ever signed
    the Insertion Order and his disclaimer of any relationship to
    Vivera) that directly conflict with other contemporaneous
    evidence (such as Douglass’s admission, in his answer, that he
    signed the Insertion Order on behalf of Vivera). (E.g., People v.
    Lenix (2008) 
    44 Cal. 4th 602
    , 614 [“‘determinations of credibility
    19
    and demeanor lie “‘peculiarly within a trial judge’s province’”’”].)
    We would make the same credibility call as the trial court.
    In sum, the arbitrator had the power to decide whether the
    disputes before him were subject to arbitration.
    B.    Did the Arbitrator Err in Concluding That This
    Dispute is Subject to Arbitration?
    Where, as here, the parties have agreed to have the
    arbitrator decide whether their dispute is subject to arbitration,
    “the court’s standard for reviewing the arbitrator’s decision about
    that matter should not differ from the standard courts apply
    when they review any other matter that the parties have agreed
    to arbitrate.” (First 
    Options, supra
    , 514 U.S. at p. 943, italics
    omitted.) As a “general rule,” courts “cannot . . . review[]” “an
    arbitrator’s decision . . . for errors of fact or law.” (
    Moncharsh, supra
    , 3 Cal.4th at p. 11; § 1286.2, subd. (a); 9 U.S.C. § 10.) This
    “‘extremely narrow’” standard of review means that we must
    “accord ‘substantial deference to the arbitrator[’s] own
    assessment[] of [his] contractual authority.’” (Ajida Technologies,
    Inc. v. Roos Instruments, Inc. (2001) 
    87 Cal. App. 4th 534
    , 541.)
    We conclude that the arbitrator did not exceed his powers
    in determining that the arbitration clause in the Master
    Agreement reaches this dispute. That clause makes “all disputes
    regarding” the Master Agreement subject to “binding
    arbitration.” The Master Agreement, including the arbitration
    clause, is incorporated by reference into the Insertion Order. One
    contract may incorporate the terms of another (Avery v.
    Integrated Healthcare Holdings, Inc. (2013) 
    218 Cal. App. 4th 50
    ,
    66), and an incorporation is valid as long as “(1) the reference is
    clear and unequivocal, (2) the reference is called to the attention
    of the other party and he consents thereto, and (3) the terms of
    the incorporated document are known or easily available to the
    20
    contracting parties” (DVD Copy Control Assn., Inc.
    v. Kaleidescape, Inc. (2009) 
    176 Cal. App. 4th 697
    , 713). Here, the
    one-page Insertion Order stated that it was “incorporat[ing]”
    “fully” the Master Agreement in a prominent location and font
    and provided the exact web address to access the Master
    Agreement. Douglass admitted that he signed the Insertion
    Order on behalf of Vivera under the word, “Accepted.” Because
    this dispute involves the collection of an unpaid balance incurred
    pursuant to the Insertion Order, it falls squarely within the
    terms of the arbitration clause incorporated into the Insertion
    Order.
    Douglass’s various arguments to the contrary lack merit.
    He argued to the arbitrator that he never signed the Master
    Agreement (and argued to the trial court that he refused to sign
    the Master Agreement), but his signature on the Master
    Agreement is unnecessary to incorporate its terms because he
    signed and thereby affirmatively “accepted” the terms of the
    Insertion Order, which expressly incorporated the Master
    Agreement’s provisions. Douglass argued to the trial court that
    he never signed the Insertion Order and never received a copy of
    the Master Agreement. Of course, the arbitrator could not have
    erred in not considering an argument never presented to him.
    Moreover, these arguments either directly contradict what
    Douglass told the arbitrator (namely, that he did sign the
    Insertion Order)3 or directly contradict evidence Serenivision
    submitted authenticating the version of the Master Agreement
    available at their website at the time the Insertion Order was
    3     This admission renders irrelevant Douglass’s challenge to
    the admissibility of additional evidence that he was the signatory
    to the Insertion Order.
    21
    signed. The trial court was well within its province to resolve
    these factual disputes in favor of the arbitrator’s decision.
    C.    Did the Arbitrator Err in Concluding That
    Douglass was Liable as a Guarantor for Vivera’s Unpaid
    Balance on the Insertion Order?
    The only pertinent basis for overturning the arbitrator’s
    award in this case is that the arbitrator “exceeded [his] powers.”
    (§ 1286.2, subd. (a)(4).) It is well settled, however, that an
    arbitrator does “not exceed [his] powers merely by erroneously
    deciding a contested issue of law or fact.” (Advanced Micro
    Devices, Inc. v. Intel 
    Corp., supra
    , 9 Cal.4th at p. 366.)
    The arbitrator did not commit any errors of law or fact, let
    alone exceed his powers. As discussed above, the terms of the
    Master Agreement were incorporated into the Insertion Order.
    The Master Agreement provides that “[a]ll payments are
    personally guaranteed by the individual executing the” Insertion
    Order. Because Douglass admitted that he signed the Insertion
    Order and thereby accepted its terms, he “executed” that Order
    and is contractually bound as a guarantor of Vivera’s outstanding
    debt. (See Transdyn/Cresci JV v. City and County of San
    Francisco (1999) 
    72 Cal. App. 4th 746
    , 757-758 [signature and
    execution synonymous].) Douglass’s acts, coupled with the
    pertinent contractual terms, take him outside of the default rule
    that “‘a guarantor who is not a signatory to a contract containing
    an arbitration clause is not bound by the arbitration clause.’”
    (Grundstad v. Ritt (7th Cir. 1997) 
    106 F.3d 201
    , 204.) Douglass
    has not challenged the arbitrator’s findings that Vivera is liable
    to Serenivision or the arbitrator’s calculation of the amount due.
    Consequently, we have no basis to disturb the arbitrator’s order
    holding Douglass liable to Serenivision for Vivera’s debt.
    22
    DISPOSITION
    The judgment is affirmed. Serenivision is entitled to its
    costs on appeal.
    CERTIFIED FOR PUBLICATION.
    ______________________, J.
    HOFFSTADT
    We concur:
    _________________________, P. J.
    LUI
    _________________________, J.
    CHAVEZ
    23