Jacobs v. Sharp Healthcare CA4/1 ( 2023 )


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  • Filed 1/25/23 Jacobs v. Sharp Healthcare CA4/1
    NOT TO BE PUBLISHED IN OFFICIAL REPORTS
    California Rules of Court, rule 8.1115(a), prohibits courts and parties from citing or relying on opinions not certified for
    publication or ordered published, except as specified by rule 8.1115(b). This opinion has not been certified for publication
    or ordered published for purposes of rule 8.1115.
    COURT OF APPEAL, FOURTH APPELLATE DISTRICT
    DIVISION ONE
    STATE OF CALIFORNIA
    VALORI JACOBS,                                                       D079404
    Plaintiff and Appellant,
    v.                                                         (Super. Ct. No. 37-2019-
    00070139-CU-MM-CTL)
    SHARP HEALTHCARE et al.,
    Defendants and Respondents.
    APPEAL from a judgment of the Superior Court of San Diego County,
    Richard S. Whitney, Judge. Reversed and remanded with directions.
    The Law Office of Herb Fox and Herb Fox for Plaintiff and Appellant.
    Dummit, Buchholz & Trapp, Scott D. Buchholz, William R. Moore and
    Amanda K. Crawley for Defendants and Respondents.
    INTRODUCTION
    Valori Jacobs sued her treating physician for medical malpractice,
    alleging he was negligent in performing her sinus surgery and failed to
    obtain her informed consent before performing additional procedures during
    surgery. Jacobs also sued Sharp Healthcare and Sharp-Rees Stealy Medical
    Group, Inc. (collectively, Sharp), which operated the hospital facility where
    she was treated and had the surgery, alleging the surgeon was an “employee
    and/or contracted agent” of Sharp’s.
    Sharp demurred to Jacobs’s operative complaint on the grounds the
    statute of limitations had run on the first cause of action for professional
    negligence, under Code of Civil Procedure section 340.5,1 and that claim and
    the second cause of action for lack of consent failed for “uncertainty” because
    there were no allegations establishing how Sharp was liable for the
    physician’s actions. The trial court agreed and sustained Sharp’s demurrer
    without leave to amend.2
    We reverse as to the first and second causes of action. On our de novo
    review, we conclude the operative complaint does not clearly and
    affirmatively establish, as a matter of law, that Jacobs’s professional
    negligence claim is time-barred, and that it sufficiently alleged Sharp’s
    liability for the physician’s actions on the basis of ostensible agency.
    1    All further unspecified statutory references are to the Code of Civil
    Procedure.
    2     On appeal, Jacobs does not challenge the trial court’s ruling sustaining
    the demurrer as to the third cause of action for fraud for uncertainty and the
    fourth cause of action for “ ‘medical incompetence for procedures performed’ ”
    as duplicative of the professional negligence claim.
    2
    FACTUAL AND PROCEDURAL BACKGROUND
    I.
    Factual Allegations3
    Jacobs was treated by Dr. James Amsberry—an ear, nose, and throat
    (ENT) specialist who practiced out of the Sharp facility in San Diego—for
    sinus nasal congestion and allergic rhinitis from 2017 to 2019. She was first
    seen by Dr. Amsberry on January 6, 2017. Dr. Amsberry diagnosed Jacobs
    with nasal polyps and a right-sided deviated septum and recommended
    turbinate reduction to open the nasal passages, septoplasty to correct the
    deviated septum, and sinus surgery to remove the polyps. Dr. Amsberry told
    Jacobs the risks associated with anesthesia and that surgery might not lead
    to any improvement, but he did not inform her of the “[s]pecific risks” of
    surgery. Jacobs trusted Dr. Amsberry’s opinion and agreed to the surgery.
    On February 28, 2017, Jacobs had the surgery with Dr. Amsberry at
    the Sharp facility in San Diego. After the surgery, Jacobs was in
    “excruciating pain.” She had difficulty breathing and felt “overall distress.”
    Dr. Amsberry agreed to an overnight hospital stay for monitoring, but told
    her “there were no complications” from the surgery.
    On March 1, 2017, Jacobs felt “palpitations, rapid heartbeats, and
    pressure in her chest along with pain that pulsated down her left arm and
    3      We derive the relevant facts from the operative second amended
    complaint (SAC). And because this is an appeal from a judgment entered
    after a demurrer was sustained, we accept as true and liberally construe the
    facts alleged in the SAC. (Chapman v. Skype Inc. (2013) 
    220 Cal.App.4th 217
    , 225; Perez v. Golden Empire Transit Dist. (2012) 
    209 Cal.App.4th 1228
    ,
    1238.) We also note Jacobs was a self-represented litigant during the
    pleading stage, and her counsel on appeal acknowledges her pleadings were
    not a “ ‘model of clarity, conciseness or consistency.’ ”
    3
    into [the] chest area.” She was told by someone in Dr. Amsberry’s office to go
    to the emergency room, which she did by ambulance. The “ER physician” told
    her that sometimes patients who have undergone sinus surgery can
    experience nerve pains. Jacobs was monitored and sent home the same day.
    On March 8, 2017, Jacobs saw Dr. Amsberry in her first post-surgery
    visit. She complained of nasal dryness, pain or pressure on the inside of her
    head, an “empty hollow feeling inside her nose,” the feeling her lungs were
    not getting enough oxygen, and burning in her eyes. Dr. Amsberry told her
    everything was “normal” except “no one had ever complained of the eye
    burning before.” He told Jacobs “everything was looking good” and
    “mentioned that the stents would be removed” from her nasal cavity at the
    next visit.
    But at the next visit, on March 22, 2017, Dr. Amsberry explained he
    had instead used “dissolvable packing” for the nasal stents. Jacobs continued
    to complain of pain and pressure, nasal dryness “along with thick yellow
    mucus production” in her nasal passages, and “liquid coming from the nose.”
    Dr. Amsberry “convinced her” the liquid was saline rinse. He prescribed her
    antibiotics and medically cleared her to return to work the next day.
    Jacobs had four more post-surgery visits with Dr. Amsberry. He told
    Jacobs it would take at least one year to heal completely from the surgery.
    On March 29, 2017, she continued to complain of pain in her sinuses,
    pressure in the head, abnormal breathing, and now there was “the sound of a
    soda can popping inside her head.” Dr. Amsberry performed an endoscopic
    examination and, again, assured her “everything was looking good.”
    On April 26, 2017, Jacobs asked Dr. Amsberry if the symptoms she was
    experiencing, including sinus infections, “could be” the result of the surgery.
    She told him she felt some relief while on antibiotics, but the symptoms
    4
    returned with “worsening pain . . . deep inside her head” when she finished
    the prescribed dosage. Dr. Amsberry suggested “a revision surgery may be
    needed to address some clean up on the right frontal sinuses.”
    On June 7, 2017, Jacobs told Dr. Amsberry “[s]he was concerned that
    the antibiotics were not clearing the infection, the antibiotics may not have
    been properly prescribed, or perhaps some other pathology was responsible
    for the continuous infections.” She had on several occasions asked about
    tests that could be performed to determine the type of infection, or whether it
    could be a “CSF leak” (cerebrospinal fluid leak) or “Empty Nose Syndrome” or
    “any other complications from surgery.” Dr. Amsberry told her there were no
    signs of a CSF leak and he did not think she had empty nose syndrome.
    Jacobs continued to see Dr. Amsberry for treatment through March
    2018 “in hopes of getting relief.” But her symptoms persisted and worsened.
    When she told Dr. Amsberry she felt increasing pain at the base of her skull,
    he told her “the pain was not related to her sinuses, because ‘your sinuses are
    not in the back of your head.’ ” Dr. Amsberry again suggested a revision
    surgery but Jacobs was “apprehensive” about having another surgery because
    of her experience with the first one. She wanted to explore options other than
    surgery. Dr. Amsberry told Jacobs to follow up with her primary doctor, Dr.
    Tom-Oliver Klein,4 who also practiced at Sharp. She did, and Dr. Klein
    “instructed [her] to go back to Dr. Amsberry” to discuss the symptoms of her
    head pain. Jacobs then saw a “new Sharp [p]rimary care physician,” Dr.
    Ahmed Turek. An X-ray was taken and she was told she had “spondylosis
    which is an arthritic condition not related to the surgery.”
    4      The SAC incorrectly states his name is Dr. Tom Oliver-Klein. In a
    written stipulation filed on May 20, 2022, the parties agree the correct name
    is Dr. Tom-Oliver Klein.
    5
    On or after March 30, 2018, Jacobs “sought care outside of Dr.
    Amsberry’s office and Sharp because she felt her complaints were not being
    addressed.” She had experienced an increase in her symptoms, which
    included: insomnia, anxiety, and depression; pressure down the arm and in
    the chest and shoulders; and tingling, popping and ringing in her left ear.
    Jacobs contacted Dr. Matthew Leach, another ENT specialist, for a second
    opinion. Dr. Leach told her surgery was not needed or recommended, and she
    began non-invasive treatment for her ongoing symptoms. He had Jacobs
    undergo computed tomography (CT) and magnetic resonance imaging (MRI),
    “all of which showed various findings which are still being explored.” Jacobs
    did not see the results of the imaging “until after 3/2019.”
    Jacobs obtained a “Best Doctors Report”5 that was “dated on or about
    March 2019.” She alleged “her suspicions were confirmed after” she received
    this report, and somewhat inconsistently, “[t]his is when [she] began to
    suspect that there may have been injuries and/or other complications that
    caused injuries to [her], arising from the surgery of 2/28/2017.” She alleged
    the Best Doctors Report was based on information provided by Sharp but
    Sharp “did not provide the surgical record at the timing of the first Best
    Doctors [R]eport.” And “[t]his is what prompted [her] suspicions.” She then
    obtained Sharp’s medical records in “approx[imately] 3/2019,” which showed
    a “[f]rontal balloon dilation and endoscopic sphenoid balloon dilation” was
    performed. She was not aware these procedures were being performed
    during surgery. The medical records also showed “the presence or
    introduction of infection” during the surgery.
    5     The SAC does not explain what a Best Doctors Report is, nor does the
    record on appeal.
    6
    On May 7, 2019, Jacobs emailed Dr. Amsberry and “several other
    physicians at Sharp” to complain of her continuing symptoms. When Dr.
    Amsberry responded, Jacobs asked him “if there were any complications in
    her procedure.” He did not respond to that question, and instead asked to
    speak with her. In a phone call, Dr. Amsberry “pleaded” with Jacobs to see
    another doctor, Dr. Mair,6 and “conveyed a sense of urgency that an
    additional surgery needed to be performed.” Dr. Amsberry told Jacobs “Dr.
    Mair was an expert who had some ideas for a minimally invasive surgical
    procedure.” But a few days later, Dr. Amsberry changed his mind, informing
    her that surgery was not the only option. Jacobs then agreed to see Dr. Mair,
    who performed an endoscopic examination and told her she might have
    “Empty Sella Syndrome which involves the pituitary gland.”7
    On June 17, 2019, Jacobs was tested for nerve damage by Dr. Butrous,
    a neurologist referred by Dr. Leach. Dr. Butrous told Jacobs she had “nerve
    damage on the left side in [the] occipital, neck, shoulder and left arm region,”
    and referred her to Dr. Khoo, a neurosurgeon, who recommended surgery to
    correct the nerve damage. In all, Jacobs sought care from “several ENT
    doctors and specialist[s] , [n]eurologist, [n]eurosurgeon, [e]ar [s]pecialist, and
    [c]hiropractor specialist,” as well as urgent care clinics.
    On December 20, 2019, Jacobs underwent revision sinus surgery, which
    included a “ethmoidectomy, sphenoidectomy, bilateral revisions to all
    sinuses,” and another septoplasty to correct her septal deviation and other
    6    The SAC does not state Dr. Mair’s complete name, nor that of Dr.
    Butrous and Dr. Khoo, whom we will discuss shortly.
    7     The SAC does not state when Jacobs saw Dr. Mair, and May 7, 2019 is
    the last date that appears in the SAC that Jacobs received medical care or
    advice from Dr. Amsberry.
    7
    ongoing symptoms Jacobs had been experiencing. During the revision
    surgery, two “identically sized lesions” were removed from Jacobs’s left sinus.
    Jacobs is “not sure” what these two lesions were but believes they were the
    stents placed in her nasal cavity during the first surgery “that were
    scheduled to be removed by Dr. Amsberry” but were not.
    II.
    Demurrer Proceedings
    A.    Jacobs’s SAC
    Eleven days after the revision surgery, on December 31, 2019, Jacobs
    filed this action against Sharp and Dr. Amsberry,8 asserting four causes of
    action for professional negligence, lack of informed consent, intentional and
    deliberate fraud, and “medical incompetence.” In March 2020, Jacobs filed a
    first amended complaint (FAC). Sharp and Dr. Amsberry demurred to the
    FAC, which the trial court sustained with leave to amend.
    Jacobs filed the operative SAC in November 2020. She alleged Dr.
    Amsberry was “an individual employee and/or contracted agent” of Sharp.
    She asserted the same four causes of action against Dr. Amsberry, and
    against Sharp “under the doctrine of ‘respondeat superior.’ ”
    Jacobs alleged: “Of findings to date, [Jacobs] believes that she has
    suffered complications from surgery inter-operative and/or post-operative,
    and was not informed, nor were adequate procedures followed before, during
    and after the [February 28, 2017] surgery.” Dr. Amsberry and Sharp’s
    8     Jacobs also named Dr. Klein and Dr. Turek as defendants. Initially
    respondents in this appeal, this court dismissed the appeal as to Dr. Klein
    and Dr. Turek upon the parties’ written stipulation. We do not discuss Dr.
    Klein and Dr. Turek further unless relevant to our discussion of the factual
    allegations within the SAC.
    8
    professional negligence in the surgery and substandard follow-up care
    resulted in her “continued[ ] infections, pain and suffering, corrective surgery
    and other quality of life altering issues.” Dr. Amsberry and Sharp failed to
    apprise her of “many of the risks associated with surgery and procedures
    being performed.” And they failed to inform her and obtain her consent to
    “performing additional . . . procedures,” including “[f]rontal [b]alloon dilation”
    or “endoscopic sphenoid balloon dilation” which were described in Sharp’s
    medical records. Jacobs “believes she was part of some clinical trials without
    her consent.” She sought actual, economic, and punitive damages.
    B.    Sharp and Dr. Amsberry’s Demurrer
    Sharp and Dr. Amsberry demurred to the SAC.9
    First, they asserted Jacobs’s professional negligence claim was time-
    barred under the one-year limitations period of section 340.5. They argued
    Jacobs’s “injury” occurred in February 2017 when she underwent surgery
    “and, potentially, in March/April 2017” when she experienced symptoms,
    including “ ‘palpitations, rapid heartbeat, and pressure in her chest and arm’;
    ‘burning in both eyes’; ‘nasal dryness and pain/pressure on the inside of
    head’; ‘. . . nasal dryness and thick yellow mucus production; liquid coming
    from nose,’ ” and so on. They argued section 340.5’s second element of when
    Jacobs suspected, or when a reasonable person would have suspected
    wrongdoing, was “an objective rather than a subjective standard.”10 And
    9     Sharp and Dr. Amsberry also filed a motion to strike the punitive
    damages claim in the SAC, which Jacobs did not oppose and the trial court
    granted. The motion to strike is not at issue in this appeal, so we do not
    discuss it.
    10    As we later explain, this is not an entirely correct statement of the law.
    (See Discussion Section II.C., post.) The one-year limitations period under
    9
    “[g]iven [Jacobs’s] complaints and consultation with an outside doctor in
    March 2018, a reasonable person would have suspected at that time that
    someone did something wrong,” and she “fail[ed] to allege facts to explain
    why she could not reasonably, th[r]ough due diligence, discover her injury by
    March 30, 2018, when she sought a second opinion.”
    Second, Sharp and Dr. Amsberry asserted the entire SAC failed for
    “uncertainty” as to all defendants, because it failed to allege sufficient
    “specific negligent conduct” taken by any defendant, other than Dr.
    Amsberry. They further asserted there were no factual allegations in the
    SAC to establish that Sharp was liable for any actions by Dr. Amsberry, and
    Dr. Amsberry, as a physician, is “legally precluded” from being an employee
    of Sharp’s.
    C.    Jacobs’s Opposition
    In opposition, Jacobs (still a self-represented litigant) argued she acted
    reasonably in trying to discover the cause of her injury, and while doing so,
    the limitations period on her professional negligence claim was tolled. Jacobs
    did not address the issue of how Sharp could be liable for Dr. Amsberry’s
    actions; instead, she asserted Dr. Amsberry performed certain procedures on
    her without her consent and without informing her of the associated risks.
    D.    Trial Court’s Ruling
    The trial court ruled the first cause of action for professional negligence
    against Sharp and Dr. Amsberry was barred by the one-year statute of
    limitations period under section 340.5, finding the SAC alleged “facts that
    section 340.5 is determined under both a subjective and objective test; the
    first to occur under these two alternate tests triggers the limitations period.
    (Kitzig v. Nordquist (2000) 
    81 Cal.App.4th 1384
    , 1391 (Kitzig); accord Kernan
    v. Regents of University of California (2022) 
    83 Cal.App.5th 675
    , 680–681
    (Kernan).)
    10
    demonstrate [Jacobs] suspected an injury and wrongdoing by March 30,
    2018.” It further determined the professional negligence claim and the
    second cause of action for lack of informed consent were “uncertain” as
    against Sharp, but not Dr. Amsberry; the third cause of action for fraud was
    uncertain against all defendants; and the fourth cause of action for “ ‘medical
    incompetence for procedures performed’ ” was duplicative of the professional
    negligence claim and likewise time-barred.11
    The trial court sustained the demurrer as to all causes of action within
    the SAC, but overruled the demurrer as to the lack of informed consent claim
    against Dr. Amsberry. It denied Jacobs leave to amend, finding she failed to
    demonstrate how she could properly amend. On June 2, 2021, the court
    entered a judgment of dismissal against Sharp and Jacobs timely appealed.12
    DISCUSSION
    I.
    Standard of Review
    “The rules by which the sufficiency of a complaint is tested against a
    general demurrer are well settled.” (Centinela Freeman Emergency Medical
    Associates v. Health Net of California, Inc. (2016) 
    1 Cal.5th 994
    , 1010.) “In
    reviewing an order sustaining a demurrer, we examine the operative
    complaint de novo to determine whether it alleges facts sufficient to state a
    11    As we have noted, Jacobs does not challenge the trial court’s ruling
    sustaining the demurrer as to the third and fourth causes of action, and so we
    do not discuss them further.
    12    Dr. Amsberry is not a party to this appeal because there is no final
    judgment as to him. (See Heshejin v. Rostami (2020) 
    54 Cal.App.5th 984
    , 991
    [in a multi-party case, a judgment is final and appealable when it leaves no
    issues to be determined as to one party].)
    11
    cause of action under any legal theory.” (T.H. v. Novartis Pharmaceuticals
    Corp. (2017) 
    4 Cal.5th 145
    , 162.) “We do not, however, assume the truth of
    contentions, deductions, or conclusions of fact or law.” (Moore v. Regents of
    University of California (1990) 
    51 Cal.3d 120
    , 125.) “We ‘accept as true not
    only those facts alleged in the complaint but also facts that may be implied or
    inferred from those expressly alleged.’ ” (Munoz v. Patel (2022) 
    81 Cal.App.5th 761
    , 771.) “ ‘ “Further, we give the complaint a reasonable
    interpretation, reading it as a whole and its parts in their context.” ’ ”
    (Centinela, at p. 1010.)
    Relevant here, “for a demurrer based on the statute of limitations to be
    sustained, the untimeliness of the lawsuit must clearly and affirmatively
    appear on the face of the complaint and matters judicially noticed.”
    (Coalition for Clean Air v. City of Visalia (2012) 
    209 Cal.App.4th 408
    , 420
    (Clean Air).) “This will not be the case unless the complaint alleges every fact
    which the defendant would be required to prove if he were to plead the bar of
    the applicable statute of limitation as an affirmative defense.” (Lockley v.
    Law Office of Cantrell, Green, Pekich, Cruz & McCort (2001) 
    91 Cal.App.4th 875
    , 881.) “It is not sufficient that the complaint might be barred.” (Roman
    v. County of Los Angeles (2000) 
    85 Cal.App.4th 316
    , 324–325.) “If the dates
    establishing the running of the statute of limitations do not clearly [and
    affirmatively] appear in the complaint . . . [t]he proper remedy ‘is to ascertain
    the factual basis of the contention through discovery and, if necessary, file a
    motion for summary judgment[.]’ ” (Ibid.)
    “And when [a demurrer] is sustained without leave to amend, we decide
    whether there is a reasonable possibility that the defect can be cured by
    amendment: if it can be, the trial court has abused its discretion and we
    reverse; if not, there has been no abuse of discretion and we affirm.” (Blank
    12
    v. Kirwan (1985) 
    39 Cal.3d 311
    , 318.) “The burden of proving such
    reasonable possibility is squarely on the plaintiff.” (Ibid.)
    II.
    The Trial Court Erred in Sustaining the Demurrer as to Jacobs’s Professional
    Negligence Claim as Time-Barred
    A.    Section 340.5
    The parties agree Jacobs’s first cause of action for professional
    negligence is governed by the statute of limitations prescribed by section
    340.5.13 “Section 340.5 provides that the time for commencement of an
    action for injury or death based on alleged professional negligence by a health
    care provider ‘shall be three years after the date of injury or one year after
    the plaintiff discovers, or through the use of reasonable diligence should have
    discovered, the injury, whichever [time period expires] first.’ ” (Gutierrez v.
    Mofid (1985) 
    39 Cal.3d 892
    , 896 (Gutierrez).) Thus the statute sets forth two
    periods of limitation⎯a three-year outside period and a one-year discovery
    period, “both of which must be met.” (Rose v. Fife (1989) 
    207 Cal.App.3d 760
    ,
    767−768 (Rose); Drexler v. Petersen (2016) 
    4 Cal.App.5th 1181
    , 1189 [“A
    plaintiff in a medical malpractice action must satisfy the requirements of
    both the one-year and the three-year limitations periods.”].)
    13     Section 340.5 states: “In an action for injury or death against a health
    care provider based upon such person’s alleged professional negligence, the
    time for the commencement of action shall be three years after the date of
    injury or one year after the plaintiff discovers, or through the use of
    reasonable diligence should have discovered, the injury, whichever occurs
    first. In no event shall the time for commencement of legal action exceed
    three years unless tolled for any of the following: (1) upon proof of fraud, (2)
    intentional concealment, or (3) the presence of a foreign body, which has no
    therapeutic or diagnostic purpose or effect, in the person of the injured
    person.”
    13
    “The three-year period begins to run when the plaintiff discovers the
    harmful effect, i.e., the physical manifestation of the wrongful act. The
    negligent cause of that effect is not a concern for the three-year period.”
    (Rose, supra, 207 Cal.App.3d at p. 768.) “The one-year period commences
    when the plaintiff is aware of both the physical manifestation of the injury
    and its negligent cause.” (Ibid.; see Gutierrez, supra, 39 Cal.3d at p. 896
    [“[T]he term ‘injury,’ as used in section 340.5, means both ‘a person’s physical
    condition and its “negligent cause.” ’ ”].)
    “The three-year period is tolled ‘(1) upon proof of fraud, (2) intentional
    concealment, or (3) the presence of a foreign body, which has no therapeutic
    or diagnostic purpose or effect, in the person of the injured person.’ The
    statute makes clear, however, that the one-year period is not similarly
    extended. Thus, regardless of extenuating circumstances, the patient must
    bring his [or her] suit within one year after he discovers, or should have
    discovered, his ‘injury.’ ” (Gutierrez, supra, 39 Cal.3d at p. 896.) In other
    words, “once a patient knows, or by reasonable diligence should have known,
    that he has been harmed through professional negligence, he has one year to
    bring his suit.” (Ibid.)
    B.    The Three-Year Outside Limitations Period Was Met
    There is no dispute Jacobs met the three-year outside period under
    section 340.5. Jacobs filed her complaint on December 31, 2019. Whether
    taking the latest date of the revision surgery on December 20, 2019, the date
    of March 30, 2018 when Jacobs sought a second opinion, or even the earliest
    date of the first surgery on February 28, 2017, the complaint was timely filed
    within the three-year limitations period.
    For that reason, we are not presented with the question of whether the
    presence of a “foreign body” tolls the applicable limitations period, as both
    14
    parties suggested in their briefing. Jacobs contends her professional
    negligence claim was entitled to tolling because she sufficiently alleged that
    she first discovered on December 20, 2019 that a foreign body (i.e., the nasal
    stents) was left behind in the surgery. Sharp responds that although the
    foreign body exception “delays the start of the medical malpractice statute of
    limitations,” Jacobs’s SAC “establishes she was aware of the existence of the
    nasal stents as early as March 8, 2017,” when Dr. Amsberry mentioned to her
    in the post-surgery visit on that date that “the stents” would be removed from
    her nasal cavity at the next visit. Both arguments miss the mark.
    As we have explained, section 340.5’s “ ‘foreign body’ exception only
    tolls the three-year outside limitation period and not the one-year ‘discovery’
    period.” (Ashworth v. Memorial Hospital (1988) 
    206 Cal.App.3d 1046
    , 1058,
    italics added; see Gutierrez, supra, 39 Cal.3d at p. 896 [“The statute makes
    clear, however, that the one-year period is not similarly extended” by the
    presence of a foreign body.].) Because the three-year limitations period was
    met here, the foreign body exception is a red herring. We next turn to
    whether Jacobs’s SAC was barred by the one-year discovery limitations
    period.
    C.    The SAC Does Not Clearly and Affirmatively Establish, as a Matter of
    Law, That the Professional Negligence Claim Is Time-Barred by the
    One-Year Discovery Period
    Under the one-year discovery rule, a plaintiff must bring her suit
    within “one year after the plaintiff discovers, or through the use of reasonable
    diligence should have discovered, the injury.” (§ 340.5.) “[T]he term ‘injury,’
    as used in section 340.5, means both ‘a person’s physical condition and its
    “negligent cause.” ’ ” (Gutierrez, supra, 39 Cal.3d at p. 896, quoting Sanchez
    v. South Hoover Hospital (1976) 
    18 Cal.3d 93
    , 99 (Sanchez).) Thus, “ ‘the
    [one-year] statute of limitations begins to run when the plaintiff suspects or
    15
    should suspect that her injury was caused by wrongdoing.’ ” (Kitzig, supra,
    81 Cal.App.4th at p. 1391, quoting Jolly v. Eli Lilly & Co. (1988) 
    44 Cal.3d 1103
    , 1110 (Jolly).) “This [discovery] rule sets forth two alternate tests for
    triggering the [one-year] limitations period: (1) a subjective test requiring
    actual suspicion by the plaintiff that the injury was caused by wrongdoing;
    and (2) an objective test requiring a showing that a reasonable person would
    have suspected the injury was caused by wrongdoing.” (Kitzig, at p. 1391;
    accord Kernan, supra, 83 Cal.App.5th at p. 681.) “The first to occur under
    these two tests begins the limitations period.” (Kitzig, at p. 1391; Kernan, at
    p. 681.)
    The trial court determined the one-year discovery period began to
    accrue on March 30, 2018, making Jacobs’s professional negligence claim too
    late when the action was filed 21 months later on December 31, 2019. The
    court found the SAC alleged Jacobs had “suffered ‘ongoing symptoms’ ” and
    expressed “suspicions to Dr. Amsberry” in June 2017 that “the antibiotics
    were not clearing the infection, the antibiotics may not have been
    properly prescribed, or perhaps some other pathology was responsible for
    the continuous infections.” And that “[s]he ha[d] on several occasions asked
    about tests that could be performed to find out what type of infection it was
    or where it was, including asking about CSF Leak, Empty Nose Syndrome or
    any other complications from surgery.” The court ruled the SAC
    demonstrated “[Jacobs] had sufficient reason to seek a second opinion by
    March 30, 2018, because she had ongoing symptoms and she suspected
    wrongdoing (at a minimum, improper prescription).” And although Jacobs
    “may not have discovered all of the details of the causes of the injury,” the
    court found the SAC sufficiently alleged “facts that demonstrate[d] she
    suspected an injury and wrongdoing by March 30, 2018.”
    16
    On our de novo review, we conclude the trial court erred. As we shall
    explain, the SAC does not “clearly and affirmatively” (Clean Air, supra, 209
    Cal.App.4th at p. 420) establish, as a matter of law, that the one-year
    discovery period was triggered on March 30, 2018, under either the subjective
    or objective tests. Because the trial court’s analysis focused on whether
    Jacobs actually suspected her ongoing symptoms were caused by Dr.
    Amsberry’s wrongdoing when she sought a second opinion on March 30, 2018,
    we begin with the subjective prong of the discovery rule. (See Kitzig, supra,
    81 Cal.App.4th at p. 1391.)
    1.    The Subjective Test
    Applying the subjective test and liberally construing the complaint in
    her favor, we conclude Jacobs sufficiently pled circumstances⎯overlooked by
    the trial court⎯that preclude a finding that her professional negligence claim
    is manifestly barred by the one-year discovery period. Specifically, we
    conclude Jacobs sufficiently pled delayed discovery of facts based on her
    reasonable reliance on Dr. Amsberry’s repeated assurances that her ongoing
    symptoms were unrelated to the surgery, such that the act of obtaining a
    second opinion on March 30, 2018 did not necessarily trigger the one-year
    discovery limitations period.
    First, as this court observed in Kitzig, supra, 81 Cal.App.4th at page
    1393, “it is not the law that a person who obtains a second medical opinion
    while under the care of her personal physician and the second physician
    confirms that her physician is ‘doing nothing wrong’ and then she continues
    her treatment with her physician, is under an obligation⎯as a matter of
    law⎯to bring suit within one year.” And “[a]lthough the subjective prong of
    the discovery rule requires merely a suspicion ‘ “that someone has done
    something wrong” to him’ [citation], a patient ‘is fully entitled to rely upon
    17
    the physician’s professional skill and judgment while under his care, and has
    little choice but to do so.’ ” (Ibid., quoting Sanchez, supra, 18 Cal.3d at
    p. 102.) “While this reliance may not be justified if the patient actually
    suspects wrongdoing [citation], this suspicion must be meaningful by having
    some effect on the patient’s ongoing relationship with her doctor.” (Kitzig, at
    p. 1393, italics added.)
    Kitzig is instructive here. Kitzig sued her dentist for professional
    negligence, alleging he improperly placed dental implants. (Kitzig, supra, 81
    Cal.App.4th at pp. 1386−1389.) Under the dentist’s care from 1992 to 1995,
    which included eight surgeries, Kitzig experienced breathing problems,
    dizziness, and headaches; multiple implant infections; implants pushing up
    into her sinus and an opening between her mouth and sinus; and pain.
    (Ibid.) The dentist, however, assured Kitzig some of her symptoms “ ‘didn’t
    have anything to do with the implants’ ”; “the implants looked good and were
    healing”; the hole in her sinus was not really concerning and “it would
    probably close on its own.” (Ibid.) So Kitzig continued to see the dentist
    regularly, even when she “ ‘didn’t feel really good about it,’ ” because she
    believed him that everything was fine. (Id. at p. 1389.) In March 1995, more
    than three years after the first surgery, Kitzig’s husband felt “ ‘something
    wasn’t right’ ” because his wife was losing too many implants and suffering
    too many infections; Kitzig then went to her husband’s dentist who found the
    implants were failing. (Ibid.) In January 1996, after undergoing extensive
    surgeries with another doctor to repair the damage, Kitzig served the dentist
    with her notice of intention to sue. (Id. at p. 1390.)
    On appeal, the dentist asserted there was insufficient evidence to
    support the jury’s finding that Kitzig timely filed her professional negligence
    claim. He argued the one-year discovery period had run, since Kitzig
    18
    admitted she went to see a different physician in May 1994, more than a year
    before she filed the lawsuit, because “she was ‘suspicious’ [he] may have done
    something wrong because she ‘had that hole in [her] sinus.’ ” (Kitzig, supra,
    81 Cal.App.4th at p. 1392.) We disagreed that the plaintiff’s suspicion was
    sufficient to trigger the one-year limitations period under section 340.5. (Id.
    at pp. 1392−1396.)
    We held in Kitzig the mere act of seeking a second medical opinion
    “whenever a patient is motivated by a possible suspicion . . . that her doctor
    was ‘doing something wrong’ ” does not, as a matter of law, necessarily trigger
    the one-year statute of limitations. (Kitzig, supra, 81 Cal.App.4th at
    pp. 1393−1394.) Such a rule “would hinder a patient’s ability to obtain the
    best medical care.” (Id. at p. 1393.) We noted the plaintiff’s “briefly held
    ‘suspicion’ regarding the hole in her sinus had no [meaningful] effect on her
    continuing relationship with [the dentist] and that she continued to rely
    exclusively on [his] medical judgment.” (Ibid.) We therefore concluded “[a]
    finding that Kitzig was required to bring suit under these circumstances is
    inconsistent with the accepted practice of obtaining a second opinion during
    ongoing medical treatment.” (Ibid.) Those circumstances included the fact
    the dentist “remained involved and continued to treat Kitzig and assure her
    there were no problems,” advice we held she “certainly had a reasonable basis
    to rely on.” (Id. at p. 1394.)
    This case is strikingly similar to Kitzig, only Jacobs’s claim was
    dismissed at the pleading stage where we are concerned “ ‘only [with] the
    legal sufficiency of the complaint, not the truth of its factual allegations or
    the plaintiff’s ability to prove those allegations’ ” (Stueve Bros. Farms, LLC v.
    Berger Kahn (2013) 
    222 Cal.App.4th 303
    , 310), and where we assume the
    19
    truth of the facts alleged and liberally construe them in Jacobs’s favor (see
    Higgins v. Del Faro (1981) 
    123 Cal.App.3d 558
    , 565 (Higgins)).
    Jacobs alleged in the SAC she continued under Dr. Amsberry’s care for
    nearly 27 months after the sinus surgery, from February 28, 2017 to at least
    May 7, 2019, despite any concerns or questions she had regarding her
    ongoing symptoms after the surgery, and even after she sought a second
    opinion from Dr. Leach on March 30, 2018. Importantly, like Kitzig, she
    alleged that during the period she remained under Dr. Amsberry’s care, he
    repeatedly assuaged her concerns that her pain and symptoms were
    unrelated to the surgery.
    Jacobs alleged Dr. Amsberry assured her when she awoke from the
    surgery “there were no complications” during the procedure, an assurance he
    did not disavow on May 7, 2019 when she again asked him “if there were any
    complications in her procedure.” Jacobs did complain in her post-surgery
    visits of various symptoms, and had expressed concerns or asked whether the
    symptoms “could be the result of the [surgery],” whether “the antibiotics may
    not have been properly prescribed,” whether she could be suffering a CSF
    leak, empty nose syndrome, “or any other complications from surgery.”
    (Italics added.) But Dr. Amsberry, whom she “trusted,” told Jacobs the
    symptoms were “normal” and that “everything was looking good.” He told
    her he did not see any signs of a CSF leak, did not think she had empty nose
    syndrome, and “the pain was not related to her sinuses.” (Italics added.)
    Dr. Amsberry also told Jacobs to follow up with her primary doctor, and
    when she saw Dr. Turek, he told her she had “spondylosis which is an
    arthritic condition not related to the surgery.” (Italics added.) He also
    referred her to Dr. Mair, who told her sometime after May 7, 2019, that she
    might have “Empty Sella Syndrome which involves the pituitary gland.”
    20
    Under these circumstances, as alleged in the SAC, it was error for the
    trial court to dismiss Jacobs’s professional negligence claim on demurrer as
    time-barred. As our high court has observed, “[i]n many cases, the harm
    caused by medical malpractice is not immediately apparent. The best
    medical treatment sometimes fails, or requires long and difficult
    recuperation, or produces bad side effects. Thus, even if a patient is unhappy
    with h[er] condition, [s]he may not suspect [s]he has been wronged. Lacking
    medical knowledge, [s]he may reasonably rely upon [her] negligent
    physician’s soothing disclaimers.” (Gutierrez, supra, 39 Cal.3d at p. 899.)
    Here, the trial court gave no consideration to Jacobs’s allegations that, even
    as she expressed concerns or raised questions about her ongoing symptoms,
    she reasonably relied on Dr. Amsberry’s professional opinion that her
    symptoms were “normal” and continued in his care. (See Kernan, supra, 83
    Cal.App.5th at p. 683 [holding where plaintiff remained under her doctors’
    care and continued to work with the hospital after learning of her fetus’s
    death, that “a reasonable trier of fact could infer from these actions that
    plaintiff continued to trust the hospital even after learning of the
    [intrauterine fetal demise], undermining defendant’s contention that plaintiff
    subjectively suspected defendant’s negligent performance of the [external
    cephalic version] procedure on the day she learned her baby had died”].)
    The trial court also placed heavy reliance on the fact that Jacobs sought
    a second opinion from Dr. Leach on March 30, 2018 to determine that she
    suspected wrongdoing by that date. We first note the court’s interpretation of
    the SAC that Jacobs “had sufficient reason to seek a second opinion . . .
    because she had ongoing symptoms and she suspected wrongdoing (at a
    minimum, improper prescription)” is not a fair read of the allegations. Jacobs
    alleged she “sought care outside of Dr. Amsberry’s office and Sharp because
    21
    she felt her complaints were not being addressed” (italics added), not because
    she suspected her symptoms were caused by Dr. Amsberry’s or Sharp’s
    wrongdoing. (See Higgins, supra, 123 Cal.App.3d at p. 565 [The facts alleged
    in the complaint are “assumed to be true and liberally construed in favor of
    the party against whom the motion is made.”].) Indeed, Jacobs explicitly
    stated in the SAC that her solicitation of a second opinion “does not mean she
    knew she suffered an injury but rather when one is not satisfied with care,
    one seeks other care.”
    Notably, as Jacobs alleged, Dr. Leach’s second opinion did not provide
    her with any information, on March 30, 2018, regarding the cause of her
    ongoing symptoms or that Dr. Amsberry had done anything wrong. (See
    Sanchez, supra, 18 Cal.3d at p. 102 [concluding plaintiff’s “reasonably
    founded suspicions were [shown to be] undeniably aroused . . . both by her
    own recognition of her symptoms and by external corroboration” (italics
    added)].) Jacobs alleged Dr. Leach told her surgery was not needed or
    recommended and he took CT and MRI imaging⎯the results of which she did
    not see “until after 3/2019” and “which showed various findings which are
    still being explored.” (Italics added.)
    It is therefore not correct, as Sharp suggests in its briefing on appeal,
    that Jacobs alleged the imaging studies Dr. Leach ordered “led [Jacobs] to
    believe . . . that she had ‘suffered complications from surgery’ ” on March 30,
    2018.14 Rather, Jacobs explicitly alleged “[she] began to suspect that there
    14     Sharp contends Jacobs admitted in her SAC that she actually
    suspected, on March 30, 2018, she had “ ‘suffered complications from
    surgery,’ ” and the trial court appears to have adopted this viewpoint in the
    order sustaining Sharp’s demurrer. A close reading of the entire allegation,
    in its context, does not support that interpretation. After alleging the events
    of March 30, 2018, in the past tense, Jacobs shifted to the present tense and
    22
    may have been injuries and/or other complications that caused injuries to
    [her], arising from the surgery of 2/28/2017” in March 2019, when she
    obtained the Best Doctors Report.
    And it is sometime after March 2019 that Jacobs’s suspicion was
    “meaningful,” in that it had “some effect on [her] ongoing relationship” with
    Dr. Amsberry. (Kitzig, supra, 81 Cal.App.4th at p. 1393.) The SAC alleged
    she sought medical advice or care from Dr. Amsberry again in May 2019 and
    as a result, saw Dr. Mair on his referral. The SAC does not state Jacobs was
    treated by Dr. Amsberry again after that date. In June 2019, Jacobs saw Dr.
    Butrous, a neurologist, who told her she had nerve damage and referred her
    to Dr. Khoo, a neurosurgeon, who recommended surgery to correct the nerve
    damage. She then filed her notice of intention to sue the defendants in
    November 2019 and underwent revision sinus surgery, presumably with a
    different doctor and thereby discontinued treatment with Dr. Amsberry, in
    December 2019. Thus, liberally construing the SAC in her favor, the earliest
    date on which it could be determined, as matter of law, that Jacobs actually
    suspected her ongoing symptoms were caused by the surgery was March
    2019, making her action timely filed on December 31, 2019.
    2.    The Objective Test
    Under the objective test, “[t]he patient is charged with ‘presumptive’
    knowledge of his negligent injury, and the statute commences to run, once he
    alleged: “Of findings to date, Plaintiff believes that she has suffered
    complications from surgery inter-operative and/or post-operative, and was not
    informed, nor were adequate procedures followed before, during and after the
    surgery of 2/28/2017.” (Italics added.) Giving the SAC a reasonable
    interpretation and reading it as a whole and its parts in context, as we must,
    the phrase “to date” and the shift from past to present tense demonstrate
    that Jacobs was describing her belief at the time the SAC was filed—not as it
    was on March 30, 2018.
    23
    has ‘ “notice or information of circumstances to put a reasonable person on
    inquiry, or has the opportunity to obtain knowledge from sources open to his
    investigation.” ’ ” (Gutierrez, supra, 39 Cal.3d at pp. 896–897, quoting
    Sanchez, supra, 18 Cal.3d at p. 101, italics omitted.) “Thus, when the
    patient’s ‘reasonably founded suspicions [have been aroused],’ and she has
    actually ‘become alerted to the necessity for investigation and pursuit of her
    remedies,’ the one-year period for suit begins.” (Gutierrez, at p. 897, quoting
    Sanchez, at p. 102, italics added.)
    Because we have concluded that, on the face of the SAC, the earliest
    date by which Jacobs had actual suspicion that her injury was caused by Dr.
    Amsberry’s wrongdoing is March 2019, an analysis under the objective prong
    of the discovery rule necessarily focuses on whether it is affirmatively clear
    from the SAC that a reasonable person in Jacobs’s position should have
    suspected the injury was caused by the wrongdoing sooner. (See Kitzig,
    supra, 81 Cal.App.4th at p. 1391.) We conclude it is not.
    Again, Jacobs remained under Dr. Amsberry’s care for nearly 27
    months after her surgery. And during that time, Jacobs’s concerns and
    questions about her ongoing symptoms after the surgery were allayed by Dr.
    Amsberry’s repeated assurances that she had not suffered any complications
    from the surgery, as well as by Dr. Turek’s opinion, after an X-ray, that “she
    had spondylosis which is an arthritic condition not related to the surgery,”
    and by Dr. Mair’s opinion, after an endoscopic examination sometime after
    May 7, 2019, that she might have “Empty Sella Syndrome which involves the
    pituitary gland.”
    As courts have recognized, an ordinary lay person does not have the
    education, information or experience to reach a reasonable conclusion on
    their own, without professional advice, as to what is causing their ailments.
    24
    (See Gutierrez, supra, 39 Cal.3d at p. 899 [“The best medical treatment
    sometimes fails, or requires long and difficult recuperation, or produces bad
    side effects.”]; Kitzig, supra, 81 Cal.App.4th at p. 1392 [“ ‘The mere fact that
    an operation does not produce hoped-for results does not signify negligence
    and will not cause commencement of the statutory period.’ ”].) Although
    Jacobs may have been aware something was physically wrong with her after
    the surgery, her symptoms required medical expertise to determine their
    cause. But here, she received the medical opinions of at least three doctors
    that her physical ailments were unrelated to the surgery or her sinuses.
    Under an objective standard, based on the allegations of the SAC, Jacobs had
    no “ ‘ “notice or information of circumstances [that would] put a reasonable
    person on inquiry [notice]” ’ ” of Dr. Amsberry’s alleged wrongdoing sooner
    than March 2019, when she alleged the Best Doctors Report provided her
    with information of his professional negligence. (Gutierrez, at p. 896, italics
    omitted.)
    We are not persuaded by Sharp’s argument that “the imaging studies
    [ordered by Dr. Leach on March 30, 2018] led [Jacobs] to believe, as she
    stated in her [SAC], that she had ‘suffered complications from surgery,’ ” and
    mere “[s]uspicion of wrongdoing is sufficient to constitute discovery.” As we
    have already explained, this is a mischaracterization of the SAC. Jacobs does
    not allege the imaging studies led her to believe she had suffered
    complications from the surgery, on March 30, 2018. (See footnote 14, ante.)
    Moreover, the cases on which Sharp relies for the proposition that the one-
    year discovery period is triggered the moment a plaintiff has any suspicion
    are inapposite. Whether applying a subjective or objective test, none of those
    25
    cases involve a situation where, as here, a plaintiff’s suspicions are allayed by
    the medical opinions of doctors, including her treating doctor.15
    Quoting Jolly, supra, 44 Cal.3d at pages 1110 to 1111, in particular,
    Sharp argues “[a] plaintiff need not be aware of the specific ‘facts’ necessary
    to establish the claim; that is a process contemplated by pre-trial discovery.
    Once the plaintiff has a suspicion of wrongdoing, and therefore an incentive
    to sue, she must decide whether to file suit or sit on her rights. So long as a
    suspicion exists, it is clear that the plaintiff must go find the facts; she cannot
    wait for the facts to find her.” This quotation is taken out of context.
    Immediately before the quoted language, our high court said: “Under the
    15     See e.g., Knowles v. Superior Court (2004) 
    118 Cal.App.4th 1290
    ,
    1293−1294, 1298−1301 (applying the one-year discovery rule to determine
    when family members of a decedent should have reasonably discovered that a
    doctor’s professional negligence in performing a surgery caused decedent’s
    death); Rivas v. Safety-Kleen Corp. (2002) 
    98 Cal.App.4th 218
    , 222, 224−225,
    230–231 (applying a different statute of limitations (section 340, subdivision
    (3)) in a personal injury case against manufacturers and suppliers of certain
    toxic chemicals); Dolan v. Borelli (1993) 
    13 Cal.App.4th 816
    , 820−821,
    824−825 (applying the one-year discovery rule to determine when a plaintiff
    should have known, through reasonable diligence, that a doctor negligently
    failed to “release her right carpal tunnel ligament during the first
    operation”); Barber v. Superior Court (1991) 
    234 Cal.App.3d 1076
    , 1079,
    1082−1083 (applying the one-year discovery rule to determine when a
    plaintiff should have known that a doctor was negligent in diagnosing and
    treating plaintiff’s appendicitis); Rose, supra, 207 Cal.App.3d at pp. 763, 766,
    769, 771−772 (concluding the one-year discovery period began to accrue when
    plaintiff was hospitalized and told by two doctors that her infection was
    caused by an intrauterine device (IUD), even though plaintiff was not aware
    of the specific brand of IUD that was responsible for her injuries); Steingart v.
    White (1988) 
    198 Cal.App.3d 406
    , 416 (in applying the one-year limitations
    period, the court held that “there remains at minimum a triable issue of fact
    as to whether [the plaintiff] exercised reasonable diligence after the
    purported misdiagnosis” of her cancer).
    26
    discovery rule, the statute of limitations begins to run when the plaintiff
    suspects or should suspect that her injury was caused by wrongdoing, that
    someone has done something wrong to her.” (Jolly, at p. 1110, italics added.)
    The plaintiff in Jolly admitted in her deposition she was interested in
    obtaining more information about the drug at issue “because she wanted to
    ‘make a claim,’ ” and “she felt someone had done something wrong to her
    concerning [the drug], that it was a defective drug and that she should be
    compensated,” more than a year before she filed suit. (Jolly, supra, 44 Cal.3d
    at p. 1112.) Thus, in Jolly, our high court held the discovery period ran when
    the uncontradicted facts established the plaintiff suspected the defendants’
    conduct was wrongful “well over a year before she filed suit” and “[t]his
    suspicion would not have been allayed by any investigation.” (Ibid., italics
    added.)
    Unlike Jolly, and the other cases cited by Sharp, Jacobs alleged any
    suspicion she had about her symptoms after the surgery were allayed by Dr.
    Amsberry, and the other doctors, such that she continued in his care until at
    least May 2019. Under these circumstances, it cannot be said as a matter of
    law that Jacobs had notice or information of circumstances that would put a
    reasonable person on inquiry notice of Dr. Amsberry’s alleged wrongdoing on
    March 30, 2018, as urged by Sharp.
    III.
    The Trial Court Erred in Sustaining the Demurrer to Jacobs’s Claims for
    Professional Negligence and Lack of Consent Against Sharp for Uncertainty
    The trial court sustained Sharp’s demurrer to Jacobs’s claims for
    professional negligence and lack of informed consent as “uncertain” against
    Sharp, but not Dr. Amsberry. The court explained it “fail[ed] to see how
    [Sharp is] liable for medical negligence,” finding the “SAC does not support
    27
    that [Sharp was] evasive and or dismissive in a manner that breached a duty
    or caused any injury.” The court determined the lack of informed consent
    claim was based on the allegation “additional procedures were performed for
    which no consent was obtained.” It found that “[w]hile [Jacobs] does not
    specify what the procedures were, Dr. Amsberry is in a position to know
    which procedures are referenced for which consent was not obtained” and
    thus the claim was not uncertain as to him. But as to Sharp, the court
    concluded Jacobs failed to allege how Sharp was involved with the alleged
    additional procedures.
    As to the lack of consent claim, Jacobs contends she sufficiently alleged
    Sharp was vicariously liable for the actions of Dr. Amsberry on a theory of
    ostensible agency. And although neither party expressly addresses the trial
    court’s ruling on the professional negligence claim for uncertainty, Jacobs has
    implicitly but sufficiently raised the issue on appeal. On our de novo review,
    we conclude the trial court erred in finding both claims uncertain as to
    Sharp’s liability. In reaching its decision, the trial court misapplied the
    demurrer standard for uncertainty and failed to consider Jacobs’s allegation
    that Sharp could be vicariously liable for Dr. Amsberry’s actions under an
    agency theory.
    Section 430.10, subdivision (f), provides a party may demur to a
    pleading on the ground that “[t]he pleading is uncertain,” and that
    “ ‘uncertain,’ ” as used in this subdivision, “includes ambiguous and
    unintelligible.” “ ‘A demurrer for uncertainty is strictly construed, even
    where a complaint is in some respects uncertain, because ambiguities can be
    clarified under modern discovery procedures.’ ” (Chen v. Berenjian (2019) 
    33 Cal.App.5th 811
    , 822.) “ ‘ “[D]emurrers for uncertainty are disfavored, and
    are granted only if the pleading is so incomprehensible that a defendant
    28
    cannot reasonably respond.” ’ ” (A.J. Fistes Corp. v. GDL Best Contractors,
    Inc. (2019) 
    38 Cal.App.5th 677
    , 695 (A.J. Fistes).)
    In California, a hospital may be held liable for a physician’s wrongdoing
    when the physician is an ostensible agent of the hospital. (See, e.g., Markow
    v. Rosner (2016) 
    3 Cal.App.5th 1027
    , 1038 (Markow); Mejia v. Community
    Hospital of San Bernardino (2002) 
    99 Cal.App.4th 1448
    , 1453 (Mejia).) This
    rule of allowing hospitals to be held vicariously liable for the negligence of
    physicians “cast[s] aside” the historical impediment that “traditional rules of
    respondeat superior” did not apply to skilled professionals, such as
    physicians. (Mejia, at pp. 1451−1452.) As health care services modernized
    over time, courts “soon realized . . . the traditional emphasis on the master’s
    ability to control the servant was unrealistic in the context of the modern
    health care system.” (Id. at p. 1453.)
    “ ‘The conception that the hospital does not undertake to treat the
    patient, does not undertake to act through its doctors and nurses, but
    undertakes instead simply to procure them to act upon their own
    responsibility, no longer reflects the fact. Present-day hospitals, as their
    manner of operation plainly demonstrates, do far more than furnish facilities
    for treatment. They regularly employ on a salary basis a large staff of
    physicians, nurses, and internes, as well as administrative and manual
    workers, and they charge patients for medical care and treatment, collecting
    for such services, if necessary, by legal action. Certainly, the person who
    avails himself of “hospital facilities” expects that the hospital will attempt to
    cure him, not that its nurses or other employees will act on their own
    responsibility.’ ” (Mejia, supra, 99 Cal.App.4th at p. 1453.) “In light of this
    modern reality, the overwhelming majority of jurisdictions employed
    29
    ostensible or apparent agency to impose liability on hospitals for the
    negligence of independent contractor physicians.” (Ibid.)
    Where a patient seeks to hold a hospital liable for the negligence of a
    physician, the doctrine of ostensible agency requires two elements: “(1)
    conduct by the hospital that would cause a reasonable person to believe that
    the physician was an agent of the hospital, and (2) reliance on that apparent
    agency relationship by the plaintiff.” (Mejia, supra, 99 Cal.App.4th at
    p. 1453; accord Markow, supra, 3 Cal.App.5th at p. 1038.) “[O]stensible
    agency is based on appearances.” (Mejia, at p. 1459.)
    “Generally, the first element is satisfied ‘when the hospital “holds itself
    out” to the public as a provider of care,’ ‘unless it gave the patient contrary
    notice.’ ” (Markow, supra, 3 Cal.App.5th at p. 1038.) To establish this
    element, “it is not necessary to show an express representation by the
    hospital.” (Mejia, supra, 99 Cal.App.4th at p. 1454.) “Reliance upon an
    apparent agency[, the second element,] is demonstrated ‘when the plaintiff
    “looks to” the hospital for services, rather than to an individual physician.’ ”
    (Markow, at p. 1038.) “Ultimately, ‘there is really only one relevant factual
    issue: whether the patient had reason to know that the physician was not an
    agent of the hospital. As noted above, hospitals are generally deemed to have
    held themselves out as the provider of services unless they gave the patient
    contrary notice, and the patient is generally presumed to have looked to the
    hospital for care unless he or she was treated by his or her personal
    physician. Thus, unless the patient had some reason to know of the true
    relationship between the hospital and the physician⎯i.e., because the
    hospital gave the patient actual notice or because the patient was treated by
    his or her personal physician⎯ostensible agency is readily inferred.’ ” (Ibid.)
    30
    Here, Jacobs specifically alleged she asserted her “causes of action
    against [Sharp], under the doctrine of ‘respondeat superior’, through the
    actions of its employees and/or contracted agents including physicians,
    surgeons and other staff and support members, including but not limited to
    nurses, technicians, anesthesiologist and any other supporting employees.”
    She alleged Dr. Amsberry is “an employee and/or contracted agent” of Sharp’s
    and “at all times relevant to the injuries complained herein, was acting in the
    course and scope of his capacity as an employee and/or contracted agent” of
    Sharp’s.” These allegations, alone, are sufficient to survive a demurrer for
    uncertainty as to Sharp’s vicarious liability for Dr. Amsberry’s actions. “An
    allegation of agency is an allegation of ultimate fact that must be accepted as
    true for purposes of ruling on a demurrer.” (City of Industry v. City of
    Fillmore (2011) 
    198 Cal.App.4th 191
    , 212, citing Skopp v. Weaver (1976) 
    16 Cal.3d 432
    , 437.)
    Although a plaintiff is not required to allege evidentiary facts to
    support the allegation of agency in the pleading stage (Dones v. Life
    Insurance Company of North America (2020) 
    55 Cal.App.5th 665
    , 685), the
    SAC did allege supporting facts. Jacobs alleged that Dr. Amsberry referred
    her to other doctors who are similarly “employee[s] and/or contracted
    agent[s]” of Sharp’s and who assisted Dr. Amsberry in providing care for
    Jacobs, including performing medical tests Dr. Amsberry ordered for Jacobs.
    She further alleged Sharp possessed Jacobs’s medical records related to the
    care she received from Dr. Amsberry. Nothing in the SAC reveals that Sharp
    gave Jacobs “contrary notice” that it was not the provider of care, or that Dr.
    Amsberry was Jacobs’s personal physician. (Markow, supra, 3 Cal.App.5th at
    p. 1038; see id. at p. 1032 [reversing judgment after jury verdict against
    hospital on ostensible agency theory where hospital “unambiguously
    31
    informed” plaintiff in 25 conditions of admission forms that “all physicians
    furnishing services to patients were independent contractors, not agents or
    employees of [the hospital]”].)
    On our de novo review, we conclude the trial court failed to strictly
    construe the SAC against uncertainty when analyzing Sharp’s demurrer, and
    ostensible agency is “ ‘readily inferred’ ” from the SAC at this pleading stage.
    (Markow, supra, 3 Cal.App.5th at p. 1038.) It cannot be said, as a matter of
    law, that the SAC “ ‘ “is so incomprehensible that [Sharp] cannot reasonably
    respond” ’ ” to a theory of liability based on ostensible agency. (A.J. Fistes,
    supra, 38 Cal.App.5th at p. 695.) We therefore conclude the SAC is not
    uncertain as to Sharp’s liability on a theory of ostensible agency.16
    Sharp’s arguments to the contrary are not persuasive. In response,
    Sharp devotes all but two sentences, asserting that although Jacobs “pleaded
    actual agency exclusively in her [SAC],” she now argues for ostensible agency
    “without seeking an amendment to properly amend her Verified [SAC] to
    state a cause of action in the trial court or in these proceedings.” But as we
    have concluded, Jacobs sufficiently alleged that Dr. Amsberry is Sharp’s
    16    Jacobs also contends that Dr. Amsberry was an employee of Sharp.
    (But see Lathrop v. HealthCare Partners Medical Group (2004) 
    114 Cal.App.4th 1412
    , 1420 [“Historically, in order to protect the public from
    possible commercial exploitation, physicians were barred from taking a
    salary from a for-profit corporation or other artificial legal entity.”]).
    However, we need not reach this issue because “ ‘[i]f the complaint states a
    cause of action under any theory, . . . that aspect of the complaint is good
    against a demurrer.’ ” (Hoffman v. Smithwoods RV Park, LLC (2009) 
    179 Cal.App.4th 390
    , 400, italics added.) Here, we conclude Jacobs’s professional
    negligence and lack of consent claims survive the demurrer as to Sharp based
    on her theory of ostensible agency.
    32
    ostensible agent at the pleading stage. She does not need to seek leave to
    amend on this issue.
    Sharp next asserts “an agency finding is legally insufficient” because
    Jacobs’s lack of consent claim is also time-barred under section 340.5. We
    could very well dispose of this assertion on well-established appellate rules
    because Sharp does not develop the argument nor cite to any authority. (See
    City of Santa Maria v. Adam (2012) 
    211 Cal.App.4th 266
    , 287 [“we may
    disregard conclusory arguments that are not supported by pertinent legal
    authority or fail to disclose the reasoning by which the appellant reached the
    conclusions he wants us to adopt”]; Doers v. Golden Gate Bridge etc. Dist.
    (1979) 
    23 Cal.3d 180
    , 184–185, fn. 1. [“ ‘[a]n appellate court will ordinarily
    not consider procedural defects or erroneous rulings, in connection with relief
    sought or defenses asserted, where an objection could have been but was not
    presented to the [trial] court by some appropriate method’ ”].) The argument,
    however, is without merit. By its plain language, section 340.5 is applicable
    only to a “professional negligence” claim. (§ 340.5.) A lack of consent claim is
    a battery (Thor v. Superior Court (1993) 
    5 Cal.4th 725
    , 735) and it is
    therefore “governed by the two-year statute of limitations set forth in . . .
    section 335.1.” (Pugliese v. Superior Court (2007) 
    146 Cal.App.4th 1444
    ,
    1450).
    DISPOSITION
    The judgment in favor of Sharp is reversed with the following
    directions. On remand, the trial court shall (1) vacate its order sustaining
    Sharp’s demurrer and (2) enter a new order overruling Sharp’s demurrer on
    the first and second causes of action and otherwise sustaining the demurrer
    33
    without leave to amend on the third and fourth causes of action. Jacobs shall
    recover her costs on appeal. (Cal. Rules of Court, rule 8.278(a)(1) & (2).)
    DO, J.
    WE CONCUR:
    IRION, Acting P. J.
    DATO, J.
    34