Cava v. FixNation, Inc. CA2/4 ( 2015 )


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  • Filed 9/14/15 Cava v. FixNation, Inc. CA2/4
    NOT TO BE PUBLISHED IN THE OFFICIAL REPORTS
    California Rules of Court, rule 8.1115(a), prohibits courts and parties from citing or relying on opinions not certified for
    publication or ordered published, except as specified by rule 8.1115(b). This opinion has not been certified for publication
    or ordered published for purposes of rule 8.1115.
    IN THE COURT OF APPEAL OF THE STATE OF CALIFORNIA
    SECOND APPELLATE DISTRICT
    DIVISION FOUR
    B260516
    ELIZABETH A. CAVA,
    (Los Angeles County
    Plaintiff and Appellant,                                       Super. Ct. No. BC515798)
    v.
    FIXNATION, INC.,
    Defendant and Respondent.
    APPEAL from an order of the Superior Court of Los Angeles County, Barbara
    Marie Scheper, Judge. Affirmed in part, reversed in part and remanded with instructions.
    Marchetti Law, Frank Eric Marchetti for Plaintiff and Appellant.
    Epstein Becker & Green, James A. Goodman and Ted A. Gehring for Defendant
    and Respondent.
    INTRODUCTION
    Plaintiff Elizabeth Cava appeals from the trial court’s grant of summary judgment
    in favor of her former employer, FixNation, Inc. The trial court concluded Cava failed to
    establish any disputed issue of material fact sufficient to defeat summary judgment on her
    claims for wage and hour violations and wrongful termination in violation of public
    policy. We affirm summary adjudication on Cava’s wrongful termination claim, but
    reverse with respect to Cava’s remaining claims, and remand for further proceedings.
    FACTUAL AND PROCEDURAL HISTORY
    A. FixNation
    FixNation is a nonprofit corporation that offers free spay and neuter services for
    feral, stray, and homeless cats. The company “serves to promote and support the
    community-based, humane method of homeless cat population control known as Trap-
    Neuter-Return (“TNR”), by offering its veterinary services for free to homeless cat
    caregivers, providing TNR training, loaning out humane traps, helping caregivers as
    much as possible, and engaging in public outreach and education efforts.” It was founded
    in 2007 by Karen Myers and Mark Dodge, who serve as Chief Operating Officer and
    President, respectively.
    B. Cava’s Employment
    Cava was hired by FixNation in February 2007, after she had worked as a
    volunteer for CatNippers, another organization run by Myers and Dodge. Myers and
    Dodge told Cava they “wanted [her] help to run the Trap Neuter Return program” and
    she accepted a full-time position with an annual salary of $60,000. Cava was given the
    job title of Director of Caregiver Relations (also variously called “Director of Field
    Operations” and “Director of TNR Education”), which remained her title throughout her
    employment at FixNation. She was also initially appointed by Myers and Dodge as a
    member of FixNation’s board of directors, left that position in 2009.1
    1
    It is undisputed that Cava did not attend any meetings as a board member. She
    contends she never had any board-related duties, held the position “on paper only,” and
    was told by Myers and Dodge in 2009 that they were replacing her on the board. Myers
    2
    Cava’s job duties remained the same throughout her employment and, according
    to Cava, largely mirrored the duties she had performed as a volunteer at CatNippers. The
    record contains two detailed (and largely consistent) descriptions of Cava’s regular
    duties: first, an Excel spreadsheet created by Cava in April 2012 capturing three
    consecutive days of tasks in 15-minute increments,2 and second, Cava’s breakdown of a
    typical work day given during her deposition. From 2007 to July 2012, Cava generally
    arrived at FixNation between 9:00 and 10:00 a.m. Her first task on a typical day was to
    prepare the traps by transporting them to the training room, lining them with newspaper,
    checking the locks, and matching each trap with a fresh trap cover. FixNation used a
    computer database to track the traps it loaned out to the public (about 600 of them), so
    Cava was also responsible for logging returned traps into the database. Cava spent about
    an hour per day physically working with the traps and another hour on trap-related data
    entry.
    Next, Cava would update the schedule. She was responsible for handling all of the
    reservations for surgeries for feral cats, while another employee handled reservations for
    tame cats. Each morning, she would update the schedule based on reservations that were
    actually kept (versus “no-shows”) and communicate with trappers who needed to
    schedule or reschedule reservations. Cava spent one to two hours on scheduling tasks
    each day.
    Cava’s next task was to screen all incoming applications from potential trappers
    and enter that information into at least one of several databases.3 On rare occasions,
    claims that Cava told them she could not attend board meetings because she was “too
    busy” and that she resigned from the board in 2009.
    2
    This spreadsheet was created in response to an email by Myers, in which she
    requested that each staff member “outline the duties and tasks that you perform each day”
    so that FixNation could “better understand all of the duties that need to be accomplished”
    in order to “reassess our business model and operations.”
    3
    While other employees and volunteers would help with some of the data entry,
    Cava claims it was her responsibility to “ensure that the[] databases were accurate” and
    3
    Cava would flag a questionable application for Myers to approve or deny. Cava would
    then communicate with the applicants to schedule them for training. Cava spent one to
    two hours per day on applications.
    Cava’s next task was her most time consuming one—she was responsible for
    responding to all emails and calls from trappers regarding issues including training,
    reservations, needing a different trap, trapping techniques and tips, and “updates on how
    they were doing trapping cats.” Cava stated that she handled between 60 and 80 emails
    per day and spent “hours and hours” (even “up to 5-6 hours, depending on volume”) on
    this task.
    Cava also conducted training for new trappers twice a week, with each session
    lasting about an hour. She would show class participants how to operate the traps and
    how to transport trapped cats, answer questions about trapping techniques, and assign
    traps on loan from FixNation. She also spent time following up with trappers to get them
    to return traps they were no longer using.
    Finally, Cava was responsible for closing the clinic at the end of the day, which
    she estimated took about a half hour per day. Cava also spent time less frequently on
    other tasks, including providing statistical information from FixNation’s database to
    Myers and Dodge on a “weekly, monthly, and quarterly basis” and occasionally giving
    presentations about trapping feral cats at neighborhood meetings, schools, and
    conferences.
    C. Complaints to Myers
    According to Cava, she “began to notice inhumane and abusive treatment of the
    cats by the vet techs” at FixNation in 2010, but until 2012, “there were just a few,
    occasional incidents.” Those incidents increased in “frequency and severity” in early
    2012, and Cava “became much more vocal” in her complaints about the issue to Myers.
    Cava provides no further details about any particular incident until March 2012. In an
    email sent to Myers and Dodge on March 29, 2012, Cava complained about “repeated
    she thus spent time correcting mistakes made by others. Cava estimated that she spent
    approximately 15 percent of her time on all data entry tasks.
    4
    rough handling” of cats by FixNation employees, and noted a report in July 2010 that
    someone had seen “several of the male vet techs . . . slinging cats around.” Around the
    same time, Cava also spoke to Myers regarding an incident witnessed by another
    employee, who reported that a vet tech “forcefully dragged” an unconscious cat out of a
    trap with one hand, rather than using both hands to support the cat. Cava also “flagged”
    her concern to Myers that there was an increase in trappers reporting cats having injuries
    after leaving the FixNation clinic. Cava claims her complaints were ignored.4
    D. Cava’s Termination
    As noted above, Cava generally started work between 9:00 and 10:00 a.m.
    However, the clinic opened for check-in for cats scheduled for surgery at 7:00 a.m. Cava
    admits that she knew Myers “wanted [her] to be at work by 7:00 a.m.,” but she “quite
    frankly was never able to make it in that early.” Cava claims that she was unable to
    arrive by 7:00 a.m. because she often worked late at night and before leaving home each
    morning she had to care for a large number of cats she had adopted from FixNation.
    Moreover, she contends that she never handled check-in as part of her duties and that
    FixNation “accepted” her late arrival without comment or discipline for the majority of
    her time there. Myers claims that she raised “repeated objections” to Cava’s tardiness,
    but ultimately “tolerated” it over the years because FixNation was a “small, young
    organization” that “depended on Cava providing her services.” Cava did not formally
    record her hours until May 2012, when Myers told her that FixNation’s “accountant and
    labor lawyer have requested that we start tracking everyone’s hours” by punching a time
    clock. Cava initially resisted, both because she was “not an hourly employee” and
    4
    During her deposition and in her opposition to summary judgment, Cava also
    identified the following additional complaints she made to Myers: (1) an incident with
    vet techs playing a prank by leaving a trail of blood from a fetus bag; (2) two incidents of
    cats escaping from the clinic in approximately 2008 and 2009; (3) a cat that died in 2011
    following surgery, “probably due to a lack of monitoring;” (4) vet techs swearing and
    acting inappropriately to female employees; (5) copies of pictures in an employee’s
    locker; and (6) an employee’s tattoo.
    5
    because the punches would not capture work she did from home in the evenings and on
    weekends. However, at some point, she began to punch in and out from the office.
    In June 2012, Hilary Cymoszinski began working at FixNation as Assistant of
    Operations. According to Myers, Cymoszinski was an employee of another company
    (Found Animals Foundation) but came to FixNation on “loan” in order to assist Myers
    when Dodge became “unable to work due to a serious illness.”
    Also in June 2012, FixNation’s non-exempt employees approved switching to an
    alternative work week schedule, i.e., four days per week (at ten hours per day) instead of
    five days (at eight hours per day). The new schedule became effective July 11, 2012,
    with work hours from 7:00 a.m. to 5:30 p.m., Wednesday through Saturday. Cava
    arrived at work at 8:07 a.m. on July 11, 2012. Cymoszinski met with Cava later that day,
    and told Cava that she was expected to arrive at 7:00 a.m. on work days to assist with
    check-in at the clinic. Cava explained why she had difficulty arriving at that time in the
    morning. Cymoszinski agreed that Cava could arrive by 7:30 a.m. for the remainder of
    that week (through July 14) and would thereafter be expected to arrive by 7:00 a.m.
    Cava arrived at 7:40 a.m. the following day, July 12, 2012. She received a write-
    up that day signed by Cymoszinski and Myers, stating that it was “critical” that Cava was
    “here to help with check in” and that “with the recent change to FixNation’s hours of
    operations … working later than 5pm is not as helpful.” Cava arrived before 7:30 a.m.
    the remaining two days of that week. The first day of the following work week, July 18,
    2012, Cava arrived at 7:07 a.m., later than the required 7:00 a.m. start time. She arrived
    between 7:17 and 7:38 a.m. for the remainder of that week and each day the following
    week, through Saturday, July 28, 2012. Cava did not receive further written or oral
    communications regarding tardiness from Myers or Cymoszinski until the evening of
    July 28, 2012, when Myers placed three additional writeups in Cava’s inbox. The
    writeups concerned Cava’s late arrivals on July 25 through 27. According to Cava, when
    Myers delivered the writeups, she said “Liz, just a reminder about showing up on time,”
    but did not otherwise speak to Cava about her tardiness.
    6
    Cava arrived to work on time the following two work days, August 1 and 2, 2012.
    She was terminated by Myers and Cymoszinski on August 2, 2012. Myers claims that
    she and Cymoszinski made the decision to terminate Cava “on or about July 28, 2012,”
    due to Cava’s “excessive tardiness.” Myers hired Cymoszinski “sometime after Cava’s
    termination” to work full-time at FixNation “on a temporary basis.”
    E. Cava’s Complaint
    Cava filed her complaint against FixNation on July 19, 2013. Cava’s complaint
    alleges the following causes of action: (1) failure to pay overtime compensation (Labor
    Code §§ 510, 1194, 1198); (2) waiting time penalties (Labor Code § 203); (3) violation of
    Labor Code section 226(a); (4) civil penalty for Labor Code violation (Labor Code §
    558); (5) unfair business practices (Bus. & Prof. Code §§ 17200 et seq.); (6) conversion
    (Civil Code § 3336); (7) unjust enrichment (Civil Code § 3426.3); and (8) wrongful
    termination in violation of public policy. All of Cava’s causes of action were premised
    on her claim that she was improperly classified as an exempt employee under the Labor
    Code and therefore was never paid overtime wage or provided other benefits to which she
    was entitled.5
    F. Summary Judgment
    1. FixNation’s Motion
    FixNation moved for summary judgment or, in the alternative, summary
    adjudication. It did not dispute, for the purposes of summary judgment, Cava’s claim
    that she routinely worked over 40 hours per week. Instead, FixNation contended that
    Cava’s wage and hour claims failed because she was properly classified as an exempt
    5
    Cava filed a First Amended Complaint on October 4, 2013, adding two causes of
    action for failure to provide meal and rest periods, based on the same allegations. As
    alleged in the complaint, Cava’s eighth cause of action for wrongful termination appeared
    to be based on the same alleged Labor Code violations; however, as discussed herein,
    Cava later alleged that she was wrongfully terminated by FixNation in retaliation for her
    complaints about their treatment of cats. Cava did not specify the statutory provision on
    which she based her wrongful termination claim (namely, Penal Code section 597,
    subdivision (a)) until her opposition to summary judgment, but FixNation did not raise a
    timeliness objection.
    7
    administrative employee. FixNation also argued that Cava could not prevail on her
    wrongful termination claim because none of her complaints at FixNation implicated a
    public policy, she was legitimately terminated for her tardiness, and her complaints were
    too remote in time to support a retaliation claim.
    2. Cava’s Opposition
    In opposition to FixNation’s motion, Cava argued that her daily duties were
    largely repetitive and routine and did not involve “the management or general business
    operations of FixNation” and, as such, she was not subject to the administrative
    exemption under California’s wage-and-hour laws. She did not dispute her tardiness or
    that she had received writeups on that issue, but she claimed that “Myers and FixNation
    began taking steps to replace me in May of 2012,” by bringing in Cymoszinski—who
    Ms. Cava was instructed to train “on all aspect[s] of my job”— and by suddenly insisting
    that Cava arrive at 7:00 a.m. in order to “fabricate an excuse” to fire her. Cava claimed
    that FixNation did so in retaliation for her complaints “about FixNation’s inhumane
    treatment of cats.”
    3. Trial Court’s Ruling
    The trial court held a hearing on FixNation’s motion for summary judgment on
    September 19, 2014, at which Cava’s counsel failed to appear. After hearing argument
    from FixNation’s counsel and noting the “deficiencies” in Cava’s opposition, the court
    granted the motion in its entirety.6 Cava’s counsel thereafter filed a motion to vacate the
    order granting summary judgment, claiming that his absence at the hearing was due to car
    trouble. The court denied Cava’s motion, stating that it had “thoroughly reviewed the
    moving and opposing papers related to the motion [for summary judgment] and made its
    ruling based on the merits, not because plaintiff was absent from the hearing.”
    6
    The minute order from the hearing indicates that the court’s ruling was “more
    fully reflected” in the court reporter’s transcript and “incorporated by reference herein,”
    and also that the court ruled on FixNation’s objections to Cava’s declaration by marking
    on a copy of the document. Neither the reporter’s transcript nor the ruling on any
    evidentiary objections was included in the record on appeal.
    8
    The trial court entered judgment for FixNation on October 3, 2014. Cava timely
    appealed.
    DISCUSSION
    A. Motion for Summary Judgment
    1. Standard of review
    “[T]he party moving for summary judgment bears the burden of persuasion that
    there is no triable issue of material fact and that he is entitled to judgment as a matter of
    law.” (Aguilar v. Atlantic Richfield Co. (2001) 
    25 Cal.4th 826
    , 850, fn. omitted
    (Aguilar).) “Once the [movant] has met that burden, the burden shifts to the [other party]
    to show that a triable issue of one or more material facts exists as to that cause of action. .
    . .” (Code Civ. Proc., § 437c, subd. (p)(2); Aguilar, 
    supra, at p. 850
    .) The party
    opposing summary judgment “may not rely upon the mere allegations or denials of
    its pleadings,” but rather “shall set forth the specific facts showing that a triable issue of
    material fact exists . . . .” (Code Civ. Proc., § 437c, subd. (p)(2).) A triable issue of
    material fact exists where “the evidence would allow a reasonable trier of fact to
    find the underlying fact in favor of the party opposing the motion in accordance with the
    applicable standard of proof.” (Aguilar, 
    supra, at p. 850
    .)
    We review the trial court’s grant of summary judgment de novo and decide
    independently whether the parties have met their respective burdens and whether the
    facts not subject to triable dispute warrant judgment for the moving party as a matter of
    law. (Code Civ. Proc., § 437c, subd. (c); Intel Corp. v. Hamidi (2003) 
    30 Cal.4th 1342
    ,
    1348; Guz v. Bechtel Nat. Inc. (2000) 
    24 Cal.4th 317
    , 334.)
    2. Wage and Hour Claims
    All of Cava’s causes of action except her eighth are premised on her claim that she
    was improperly classified as an exempt employee and therefore that FixNation violated
    California’s wage and hour laws in numerous ways, including by failing to pay her
    overtime and failing to provide her with meal and rest breaks. The sole issue on
    summary judgment on these claims was whether Cava was an exempt employee. We
    9
    conclude that FixNation did not meet its burden to establish that Cava was subject to the
    administrative exemption as a matter of law.
    a. Governing Legal Principles
    “In interpreting the scope of an exemption from the state’s overtime laws, we
    begin by reviewing certain basic principles. First, ‘past decisions . . . teach that in light of
    the remedial nature of the legislative enactments authorizing the regulation of wages,
    hours and working conditions for the protection and benefit of employees, the statutory
    provisions are to be liberally construed with an eye to promoting such protection.’
    [Citation.] Thus, under California law, exemptions from statutory mandatory overtime
    provisions are narrowly construed. [Citations.] Moreover, the assertion of an exemption
    from the overtime laws is considered to be an affirmative defense, and therefore the
    employer bears the burden of proving the employee’s exemption. [Citation.]” (Ramirez
    v. Yosemite Water Co., Inc. (1999) 
    20 Cal.4th 785
    , 794-795.) Whether Cava was an
    exempt employee is a mixed question of law and fact, as it involves the application of
    legal categories. (Id. at p. 794.)
    b. Overtime Pay and the Administrative Exemption
    “Any work in excess of eight hours in one workday and any work in excess of 40
    hours in any one workweek” is subject to an overtime rate of pay. (Labor Code § 510,
    subd. (a).) However, the California Industrial Welfare Commission (IWC) “may
    establish exemptions” from overtime compensation requirements “for executive,
    administrative, and professional employees, provided that the employee is primarily
    engaged in the duties that meet the test of the exemption, customarily and regularly
    exercises discretion and independent judgment in performing those duties, and earns a
    monthly salary equivalent to no less than two times the state minimum wage for full-time
    employment.” (Labor Code § 515, subd. (a).)
    Pursuant to the authority granted by section 515 to establish exemptions to the
    overtime pay provision of section 510, the IWC issued Wage Order 4–2001, applicable to
    professional, technical, clerical, mechanical, and similar occupations. Included in title 8
    of the California Code of Regulations, as section 11040, the wage order provides a five-
    10
    part test to determine whether the administrative employee exemption applies. The
    employee must (1) perform “office or non-manual work directly related to management
    policies or general business operations” of the employer or its customers, (2)
    “customarily and regularly exercise[] discretion and independent judgment,” (3)
    “perform[] under only general supervision work along specialized or technical lines
    requiring special training” or “execute[] under only general supervision special
    assignments and tasks,” (4) be engaged in the activities meeting the test for the
    exemption at least 50 percent of the time, and (5) earn twice the state’s minimum wage.
    (8 Cal. Code Regs., § 11040, subd. 1(A)(2).) Each of these elements must be satisfied to
    find the employee exempt as an administrative employee.
    c. Application of Exemption
    Cava contends that her duties and responsibilities did not include the performance
    of office or non-manual work directly related to management policies or general business
    operations of FixNation or its customers, and therefore that FixNation did not meet its
    burden of proof to establish the administrative exemption. We agree and therefore do not
    consider the applicability of the remaining elements.
    Cava claims that she falls on the production side of the so-called
    administrative/production worker dichotomy and is therefore not exempt. Federal and
    California authorities applying this analytical tool “draw a distinction between
    administrative employees, who are usually described as employees performing work
    ‘directly related to management policies or general business operations of his employer
    or his employer’s customers,’ and production employees, who have been described as
    ‘those whose primary duty is producing the commodity or commodities, whether goods
    or services, that the enterprise exists to produce.’ (Dalheim v. KDFW–TV (5th Cir.1990)
    
    918 F.2d 1220
    , 1230.)” (Bell v. Farmers Ins. Exchange (2001) 
    87 Cal.App.4th 805
    , 820
    (Bell).)7 In other words, an exempt administrative employee’s duties “relate to [the
    7
    Federal authorities “construing parallel provisions of the FLSA [the federal Fair
    Labor Standards Act, 
    29 U.S.C. § 201
     et seq.] are relevant to construing the exemption
    provisions of wage order No. 4.” (Id. at p. 819; see also 8 Cal. Code Regs., § 11040,
    11
    employer’s] policy or overall operational management,” while a non-exempt employee’s
    duties involve the employer’s “day-to-day production process.” (Bratt v. County of Los
    Angeles (9th Cir. 1990) 
    912 F.2d 1066
    , 1070; see also Bothell v. Phase Metrics, Inc. (9th
    Cir. 2002) 
    299 F.3d 1120
    , 1127 [discussing the distinction “between work related to the
    goods and services which constitute the business’ marketplace offerings and work which
    contributes to ‘running the business itself’”].)
    For example, in Bell, supra, 87 Cal.App.4th at pp. 825-826, the Court of Appeal
    affirmed the trial court’s ruling that insurance claims representatives were non-exempt
    production workers, based on the finding that the employees’ primary duty of adjusting
    claims provided a service at the core of the employer’s day-to-day business. (See also
    Eicher v. Advanced Business Integrators, Inc. (2007) 
    151 Cal.App.4th 1363
    , 1373 [non-
    exempt employee “engaged in core day to day business” of employer by implementing
    company’s software product and supporting customers].) Similarly, here, Cava’s primary
    duties consisted of, as she put it, “answer[ing] all the calls, all the emails, screen[ing] all
    the applications, train[ing] people, schedul[ing] people.” These duties, which made up
    the bulk of Cava’s daily responsibilities, all involved the day-to-day provision of TNR
    services that formed the core of FixNation’s business.
    FixNation contends that Cava’s primary responsibility was to “develop and
    maintain relationships with caregivers” and that job was “critical to the running and
    servicing of FixNation’s business operations” because without caregivers to supply cats,
    FixNation “would fail to meet its funding requirements and would be unable to survive as
    an organization.” Even assuming that to be true (and Cava did not dispute this
    characterization of her primary responsibility at her deposition), it does not satisfy
    FixNation’s burden to establish the administrative exemption. Crucially, FixNation fails
    to point to any actual duties that Cava performed that relate to “management policies or
    general business operations” as opposed to provision of its TNR services. The fact that
    Cava’s work providing TNR services was crucial to FixNation’s survival does not change
    subd. 1(A)(2)(f) [expressly incorporating the definitions for exempt work contained in 29
    C.F.R. sections 541.201-205, among others].)
    12
    the classification of her duties; otherwise, the same could be said of any employee
    working on the production of a good or service that was vital to the employer’s business
    and the administration/production distinction would cease to have meaning. Notably,
    FixNation fails to cite any cases in support of its position on this issue.
    FixNation attempts to collapse Cava’s routine tasks, such as data entry, handling
    traps, responding to emails and scheduling trappers, into the purportedly exempt
    “responsibility of running the ‘T’ and ‘R’ aspects of FixNation’s TNR program.”
    FixNation cites to 29 C.F.R. section 541.703, which provides that “menial tasks that arise
    out of exempt duties” are considered to be “directly and closely related to the
    performance of exempt duties” and therefore also qualify as exempt work. But FixNation
    does not present any evidence that Cava performed exempt duties; instead, the actual
    work Cava did on a day-to-day basis was largely comprised of routine tasks. (See 8 Cal.
    Code of Regs, § 11040, subd. 1(A)(2)(f) [“The work actually performed by the employee
    during the course of the workweek must, first and foremost, be examined and the amount
    of time the employee spends on such work, together with the employer’s realistic
    expectations and the realistic requirements of the job, shall be considered in determining
    whether the employee satisfies this requirement.”].) When asked at her deposition what
    she did to further her responsibility to develop and maintain caregiver relationships, Cava
    repeatedly responded with the same duties--she responded to emails, screened
    applications, trained people, and scheduled people.8
    FixNation suggests that the administrative/production dichotomy might be ill-
    suited to capture the finer distinctions necessary to understand the significant role of an
    employee like Cava in a smaller company. But the definitions contained in the applicable
    federal regulations, expressly incorporated into Wage Order 4-2001, similarly suggest
    that Cava’s duties were non-exempt. For example, Federal Regulations former part
    541.205 (2000) offers examples of exempt work relating to the “administrative operations
    8
    As such, FixNation’s contention that Cava’s discussion of her duties in her
    declaration in opposition to summary judgment was contradictory to her deposition
    testimony is incorrect.
    13
    of the business,” including “advising the management, planning, negotiating,
    representing the company, purchasing, promoting sales, and business research and
    control.” (Fed. Regs section 541.205(b) (2000).) On the other hand, bank tellers,
    “bookkeepers, secretaries, and clerks of various kinds” . . . “are not performing work
    directly related to management policies or general business operations.” (Fed. Regs.
    section 541.205(c)(1) (2000); see also section 541.205(a) [“The phrase ‘directly related to
    management policies or general business operations of his employer . . .’ describes those
    types of activities relating to the administrative operations of a business as distinguished
    from ‘production’ or, in a retail or service establishment, ‘sales’ work.”]) While
    FixNation points to Cava’s work as the “face” of the company when she gave
    presentations, it has presented no evidence to counter Cava’s claim that such
    engagements made up a small fraction of her weekly duties. The record here suggests, at
    a minimum, that a triable issue of fact exists that the majority of Cava’s time was spent
    on non-administrative work.
    Finally, FixNation points to Cava’s job title as a “director,” her initial position as a
    board member, and her own references to herself as a salaried and “management”
    employee. None of these facts is determinative. (See 29 C.F.R. section 541.2 [“A job
    title alone is insufficient to establish the exempt status of an employee. The exempt or
    nonexempt status of any particular employee must be determined on the basis of whether
    the employee’s salary and duties meet the requirements of the regulations in this part.”]
    Desmond v. PNGI Charles Town Gaming, L.L.C. (4th Cir. 2009) 
    564 F.3d 688
    , 694 [the
    “critical importance” of an employee’s position does not establish the administrative
    exemption].)
    Thus, FixNation has failed to satisfy its burden to establish that Cava was properly
    classified as an exempt employee and it was not entitled to summary adjudication on
    Cava’s wage and hour claims.
    14
    3. Wrongful Termination in Violation of Public Policy
    a. Governing Legal Principles
    In her eighth cause of action, Cava alleges that FixNation terminated her in
    retaliation for her complaints to Myers about mistreatment of cats at the FixNation
    facility, and that termination violated public policy. To analyze a tortious discharge
    claim, we apply the three-stage burden-shifting test set forth in McDonnell Douglas
    Corp. v. Green (1973) 
    411 U.S. 792
    . (See Loggins v. Kaiser Permanente Intern. (2007)
    
    151 Cal.App.4th 1102
    , 1108-1109; Akers v. County of San Diego (2002) 
    95 Cal.App.4th 1441
    , 1453.) Plaintiff bears the burden of establishing a prima facie case for retaliation.
    A plaintiff meets this burden by showing (1) she engaged in a protected activity; (2) she
    suffered an adverse employment action; and (3) a causal link exists between the protected
    activity and the employer’s action. (Yanowitz v. L’Oreal USA, Inc. (2005) 
    36 Cal.4th 1028
    , 1042 (Yanowitz).) Upon such a showing, the burden shifts to the employer to
    provide substantial responsive evidence showing a legitimate, non-retaliatory reason for
    the adverse employment action. (Ibid.; Sada v. Robert F. Kennedy Medical Center
    (1997) 
    56 Cal.App.4th 138
    , 149.) If the employer produces a legitimate reason, the
    presumption of retaliation ‘“‘drops out of the picture,’”” and the burden shifts back to the
    employee to prove intentional retaliation. (Yanowitz, 
    supra,
     36 Cal.4th at p. 1042.) The
    plaintiff must produce “‘substantial responsive evidence’ that the employer’s showing
    was untrue or pretextual.” (Martin v. Lockheed Missiles & Space Co. (1994) 
    29 Cal.App.4th 1718
    , 1735; Slatkin v. University of Redlands (2001) 
    88 Cal.App.4th 1147
    ,
    1156.)
    b. Prima Facie Case of Wrongful Termination
    In order to establish a prima facie case of wrongful termination in violation of
    public policy, Cava must identify a policy that encompasses the following criteria: “(1)
    delineated in either constitutional or statutory provisions; (2) ‘public’ in the sense that it
    ‘inures to the benefit of the public’ rather than serving merely the interests of the
    individual; (3) well established at the time of the discharge; and (4) substantial and
    fundamental.” (Stevenson v. Superior Court (1997) 
    16 Cal.4th 880
    , 894.)
    15
    Cava’s claim, which is premised on the allegation that she was terminated in
    retaliation for reporting “inhumane and abusive treatment of cats,” must be supported by
    tethering it to FixNation’s violation of a particular statute. (Green v. Ralee Eng. Co.
    (1998) 
    19 Cal.4th 66
    , 79, 84 [plaintiff bears burden “to provide the specific statutes and
    regulations on which he based his claim”]; Turner v. Anheuser-Busch, Inc. (1994) 
    7 Cal.4th 1238
    , 1257 [rejecting plaintiff’s “vague charge” of criminal conduct
    “unaccompanied by citations to specific statutes or constitutional provisions”].) Here,
    Cava cites to a single statute, Penal Code section 597, subdivision (a), which imposes
    criminal liability on any person who “maliciously and intentionally maims, mutilates,
    tortures, or wounds a living animal, or maliciously and intentionally kills an animal.”
    But none of the evidence in the record establishes any violation of that statute by anyone
    at FixNation. Cava’s complaints about “rough handling” of cats do not suggest that any
    cat was injured as a result and her claim that she received calls from trappers regarding
    injured cats does not link those complaints with any conduct by any FixNation employee,
    much less malicious and intentional mistreatment of animals that would rise to the level
    of criminal behavior covered under Penal Code section 597.
    In Cava’s briefs on appeal, she also states that she complained about an incident in
    May 2012 in which a caregiver complained that “someone had cut a diamond shape into
    the cat’s forehead” while the cat was at FixNation. But there is no evidence in the record
    of any such complaint. The paragraph of her declaration that Cava cites contains no
    reference to this incident (or any mutilation, for that matter) and although FixNation
    noted this omission in its responding brief, Cava offered no explanation and continued to
    cite to the same (nonexistent) evidence in her reply.
    Thus, Cava has failed to show that FixNation engaged in any behavior that
    violated a fundamental public policy and FixNation was entitled to summary adjudication
    of her wrongful termination claim.
    B. FixNation’s Request for Sanctions
    FixNation argues that Cava should be subject to sanctions for omitting a “number
    of key documents” from the record on appeal. This request is denied. FixNation claims
    16
    Cava improperly omitted the following documents from the appendix: (1) one page from
    Cava’s deposition; (2) FixNation’s reply brief in support of summary judgment (Cava did
    include the supporting papers filed with FixNation’s reply); and (3) two minute orders
    reflecting the granting of summary judgment and the entry of judgment. The omission of
    these documents, none of which contain facts material to our consideration of this appeal,
    does not rise to the level of sanctionable conduct. Nor does FixNation cite to any
    authority suggesting otherwise.
    DISPOSITION
    We reverse the order granting summary judgment in FixNation’s favor. Summary
    adjudication of Cava’s eighth cause of action for wrongful termination in violation of
    public policy is affirmed. Summary adjudication of Cava’s remaining claims is reversed
    and the matter is remanded to the trial court for further proceedings consistent with this
    opinion. The parties are to bear their own costs on appeal.
    NOT TO BE PUBLISHED IN THE OFFICIAL REPORTS
    COLLINS, J.
    We concur:
    EPSTEIN, P. J.
    WILLHITE, J.
    17