Cornell v. Berkeley Tennis Club ( 2017 )


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  • Filed 12/21/17
    CERTIFIED FOR PUBLICATION
    IN THE COURT OF APPEAL OF THE STATE OF CALIFORNIA
    FIRST APPELLATE DISTRICT
    DIVISION ONE
    KETRYN CORNELL,
    Plaintiff and Appellant,
    A147516
    v.
    BERKELEY TENNIS CLUB,                             (Alameda County
    Super. Ct. No. RG-14-724804)
    Defendant and Respondent.
    Plaintiff Ketryn Cornell is a severely obese woman who was fired from the
    Berkeley Tennis Club after having worked there for over 15 years. She brought eight
    claims against the Club: three under the California Fair Employment and Housing Act
    (FEHA; Gov. Code, § 12900 et seq.), for disability discrimination and failure to
    accommodate her disability (the discrimination/failure to accommodate claim), disability
    harassment, and retaliation; three for wrongful discharge in violation of public policy,
    based on her three FEHA claims; one for intentional infliction of emotional distress; and
    one for defamation. She appeals from a final judgment entered after the trial court
    granted the Club’s motion for summary adjudication of all eight claims.1
    We affirm in part and reverse in part. Under the law governing motions for
    summary adjudication, the Club had the initial burden to produce evidence that Cornell
    cannot establish at least one element of each claim. The Club failed to sustain this
    burden on the claims requiring Cornell to show that her obesity has a physiological cause.
    We therefore conclude that the trial court improperly granted summary adjudication of
    1
    Cornell also brought claims for various violations of the Labor Code. These
    claims were settled and voluntarily dismissed with prejudice after the grant of summary
    adjudication.
    1
    the FEHA claims alleging that the Club discriminated against and harassed Cornell and
    the claim alleging that the Club terminated her in violation of public policy based on the
    FEHA discrimination claim. We also conclude, however, that the court properly granted
    summary adjudication of the FEHA claims alleging that the Club failed to accommodate
    Cornell’s disability and retaliated against her and the claims alleging that the Club
    terminated her in violation of public policy based on the FEHA harassment and
    retaliation claims. Finally, we conclude that the court properly granted summary
    adjudication of the claim alleging that the Club intentionally inflicted emotional distress
    on Cornell but that a triable issue of material fact remains on the claim alleging that she
    was defamed.
    I.
    FACTUAL AND PROCEDURAL
    BACKGROUND
    A.      Cornell’s Employment at the Club.
    Cornell has been obese since childhood and, as of May 2012, she was five feet,
    five inches tall and weighed over 350 pounds. Her body mass index is over 50, and she
    has been diagnosed as severely obese. Her weight interferes with several daily life
    functions, including bathing, walking, and using transportation. She cannot stand for
    more than an hour, cannot walk more than a mile at a time, and often experiences
    significant shortness of breath from engaging in basic activities.
    The Club is member-owned and governed by a Board of Directors. It employs a
    general manager who oversees a small staff. At the time of most of the events giving rise
    to this case, Rigoberto Headley was the Club’s general manager, Bruce Gurganus was the
    president of the Board and head of its Personnel Committee, and William Miller was the
    immediate past president and a member of the Board. Cornell’s father is a longtime
    member of the Club.
    Cornell began working part-time for the Club as a lifeguard and pool manager in
    1997, while she was a college student at UC Berkeley. She eventually became a night
    manager and continued to work at the Club after graduating from college in 2001,
    2
    reporting to the Club’s general manager. In 2011, she took on additional duties and
    began working about 40 hours a week as a night manager, day manager, and tennis court
    washer. She consistently received positive reviews, merit bonuses, and raises throughout
    this period.
    B.      Cornell’s Complaints After Headley Became General Manager.
    1.    The Club’s uniform policy.
    Headley became the general manager of the Club in the spring of 2012. He told
    Cornell that “he wanted to change the image of the Club” and, in particular, wanted to
    require staff members to wear uniforms. That May, Cornell told Headley that finding a
    uniform that would fit her “might be an issue” because she normally shopped for clothes
    at specialty stores “due to [her] size.” According to Cornell, Headley’s “response was to
    laugh and in a mocking tone reply, ‘Oh yeah, that’s right.’ ” He later asked her “out of
    the blue” if she was thinking about having weight-loss surgery.
    In mid-November 2012, Headley e-mailed Cornell to ask for her shirt size because
    he was ordering polo shirts for the staff uniforms. Cornell responded that she wore a
    women’s size 5X to 7X, and she claims that she repeated this information to him “on at
    least a half dozen occasions.”
    At the end of December 2012, Headley notified the staff that the uniform shirts
    were available and required to be worn whenever a staff member was on a shift at the
    front desk. When Cornell went to pick up her shirts, the largest size available was 2X.
    The shirts did not fit her, and she felt “humiliated.” She sought help from the Club’s
    merchandising assistant, who told her that the shirts did not come in her size. At a
    Personnel Committee meeting the following March, Headley reported that all the staff
    had begun wearing the uniforms except for Cornell, who “continue[d] to resist this
    change and ha[d] not been cooperative.”
    Although Cornell was initially reluctant to bring up the issue with Headley, she
    wrote an e-mail to him later that March explaining that she could not wear the shirts he
    had ordered because they were five sizes too small. She expressed her desire to wear a
    uniform shirt and her hope that he could “understand [her] special needs/disabilities and
    3
    help in being accommodating.” Headley responded that he would “work on providing an
    appropriate uniform shirt” because she was required to wear one, and he again asked her
    to provide her shirt size. It is unclear whether he attempted to find her a properly sized
    shirt: later that spring, without telling Headley, Cornell ordered shirts from a specialty
    shop at her own expense and had them embroidered with the Club logo.
    2.     Cornell’s hours, pay, and duties.
    Before Headley was hired, Cornell had routinely acted as the day manager
    whenever the general manager and assistant general manager were out. After Headley
    was hired, Cornell asked him to continue to let her cover as the day manager when the
    position was available, but Headley often refused, assigning less experienced employees
    to fill the role and leaving her with fewer hours of work. Her scheduled hours, however,
    remained the same.
    At the suggestion of the Club’s retiring bookkeeper, Cornell offered to learn the
    Club’s bookkeeping system, but Headley refused. In mid-November 2012, Cornell
    learned that the bookkeeping position had been offered to someone else. She believed
    “this was another incidence of discrimination” because she was denied the opportunity to
    apply for the position even though Headley knew she was interested in it, and the woman
    who was hired was “not obese.” Headley claimed that he had directed Cornell to submit
    something in writing to indicate her interest, but she never did so, and he and the Board’s
    Finance Committee hired an outside contractor with over 13 years of bookkeeping
    experience.
    Soon afterward, Headley also hired Kristen Kayser, a college student whom
    Cornell characterized as “a small, very petite and thin woman,” to work some night
    shifts. Cornell’s hours were immediately reduced. In January 2013, while meeting with
    Headley to discuss her annual evaluation, Cornell complained that she was being
    discriminated against because Kayser was being paid $15 per hour, about a dollar more
    4
    per hour for the same night duties. According to Cornell, Headley responded that he had
    hired Kayser “because [Kayser] was ‘a good fit.’ ”2
    After Cornell spoke to Headley about the pay disparity, Lynne Rolley, the Club’s
    tennis director, saw Cornell crying, and Cornell explained that she was upset Kayser was
    being paid more. Rolley approached Headley, who said that Cornell was “going to be
    very jealous of anybody else that works here.” According to Rolley, when she told
    Headley she could understand why Cornell was upset about making less money, Headley
    responded, “[W]ell, just look at her, she’s going to be jealous of anybody and she just
    isn’t a good fit and I’m going to have to look for someone else.” Rolley understood
    Headley to be referring to Cornell’s size when he said “just look at her.” After his
    conversation with Rolley, Headley offered to increase Cornell’s night-shift pay rate to
    $16.50 per hour. Cornell responded that the raise was insufficient and that she felt she
    was being treated unfairly, but the raise eventually went into effect.
    Later in January, Cornell wrote an e-mail to the Personnel Committee stating that
    it was unfair that she was being paid about $14 per hour at night as a 15-year employee
    and Kayser was being paid $15 per hour as a new employee. Cornell also requested that
    she be paid at a single rate of at least $20.50 per hour, which was in line with her pay rate
    for day shifts, and expressed her willingness to assume additional responsibilities.
    Gurganus responded, noting that the Personnel Committee had “discussed some of [her]
    issues” and directing her to talk to Headley, who “will refer any issues to the committee
    as he feels the need to do so.”
    A few days later, Cornell spoke to Gurganus in person and asked whether he knew
    that Kayser was being paid more than she was. He told Cornell “that he did not want to
    2
    Headley testified that before this meeting he had prepared his written
    performance evaluation of Cornell. The evaluation was generally positive, praising her
    for her efficiency, interaction with Club members, and good attitude. “[T]o continue
    [Cornell’s] effective performance,” the evaluation suggested a number of “objectives,”
    including that she “wear uniformed items (Name Tag and Staff Polo) while on duty.”
    The evaluation concluded, “It continues to be a pleasure working with [Cornell] and we
    look forward to her continued success here at the Club.”
    5
    hear anything more about this issue.” The following day, Cornell responded to his e-mail
    and explained that she had approached the Personnel Committee because her “direct
    supervisors” had told her “to file a grievance regarding these issues” and she had hoped
    the Committee “could review and offer management some sort of solution or guidance
    that would be more in the spirit of the Berkeley Tennis Club.”
    C.     The May 2013 Board Meeting, Cornell’s Termination, and the Alleged
    Defamation.
    A Board meeting with dinner service was held in a ballroom on the evening of
    May 21, 2013, during a weeklong tennis tournament that brought several hundred people
    to the Club. The meeting’s agenda listed, among other things, “personnel issues” and
    “issues of club management,” including “[r]ates of pay for staff.”
    Cornell and Headley both helped set up the ballroom for the Board meeting. Soon
    before the meeting began, Headley went to the ballroom for a final check and noticed that
    some additional cleaning was needed. He opened a portable bar to access cleaning
    supplies stored in it, and he saw a recording device on the top shelf. The recorder was in
    “the hold lock recording position” and apparently had been recording for several minutes.
    It was positioned only a few feet away from the table where the Board members were
    going to sit, and when Headley listened to the recording, he “heard footsteps walking
    away” and “what he thought were [Cornell’s and Cornell’s father’s] voices a little later”
    talking about an unrelated matter.
    Headley contacted Gurganus and explained what he had found. Headley was
    directed to put the recorder in a safe place, and he put it in his work bag. At the Board
    meeting, Gurganus revealed what Headley had discovered and said “it appeared that
    someone was trying to record [the] board meeting.” Miller volunteered to hide on the
    ballroom’s stage and see if anyone came to get the recorder after the meeting. Although
    Headley was present for part of the meeting, he claimed that he was not present when
    Miller disclosed this plan.
    After the meeting was over, Miller sat on the stage and watched from behind a
    curtain as Headley and Cornell cleaned the ballroom. Miller then saw Cornell return to
    6
    the ballroom by herself. She approached the bar and reached around the back without
    looking inside it. After pulling the bar out from the stage, she bent over to look at the
    shelf where the recorder was found and reached inside the bar. She then left the
    ballroom. Miller reported what he had seen to Gurganus later that night.
    Cornell admitted that she had looked inside the bar, but she claimed that she was
    looking for the cleaning supplies customarily kept there because she wanted to clean a
    table. According to her, she found only dirty rags inside the bar, so she decided to leave
    without cleaning the table because she was “really tired” and “frankly was done for the
    day.” She denied planting a recorder in the ballroom or ever attempting to record a
    Board meeting.
    According to Gurganus, he, Miller, and Headley spoke the next day, May 22, and
    decided “that it would be impossible for us to have somebody continue working at the . . .
    Club . . . who would surreptitiously record a board meeting.” According to Headley,
    however, he did not participate in the decision to fire Cornell, which Gurganus told him
    the Board had reached. That afternoon, Headley, Gurganus, and Miller confronted
    Cornell about the recorder found in the ballroom. When prompted to explain why she
    looked inside the bar if she was not looking for the recorder, Cornell stated that she had
    been cleaning up after the Board meeting. Gurganus offered her the opportunity to resign
    instead of being fired, but she asked Headley for a termination letter. When he did not
    respond, she went to clean out her things.
    Cornell’s father appeared, and Cornell told him she had been accused of
    attempting to record the Board meeting and had been fired. He advised her “to ask them
    for proof, like the recorder.” She then went to Headley’s office and asked if she could
    see the recorder. According to Headley, the recorder had been in his bag at the Club
    earlier that day. Before the meeting with Cornell, he discovered that his bag had been
    opened and the recorder removed, even though his wallet and other valuable items had
    been left behind. When Cornell asked to see the recorder, Gurganus, who was also in
    Headley’s office, said, “ ‘No, I’m not getting into this.’ ”
    7
    Gurganus and Headley then showed Cornell a resignation letter, but she refused to
    sign it and asked for a termination letter. Gurganus again asked her to resign, but after
    she refused, he said a termination letter would be mailed to her. Cornell left.
    The next day, May 23, Headley received a letter from the office of an attorney,
    Judy Tsai (Tsai letter). The letter stated that he, Gurganus, and Miller had “falsely
    accuse[d] Ms. Cornell of planting a recording device at a board meeting,” attempted to
    pressure Cornell into resigning, and engaged in other illegal conduct in terminating her.
    The letter closed by stating, “Please be advised that I am reviewing the sources of relief
    my client has available to her due to your conduct. Moreover, there are various causes of
    action stemming from Ms. Cornell’s employment with [t]he . . . Club. If need be, this
    office is prepared to utilize every avenue of legal recourse to gain relief for my client. I
    will provide a demand letter to you in the next week prior to commencing litigation.”
    On May 25, Cornell’s father e-mailed a copy of the Tsai letter to some Club
    members. He explained that he was doing so on the advice of his daughter’s attorney and
    in response to members’ queries about why his daughter had not been at the Club lately.
    In response to Cornell’s father’s e-mail, several Club members approached Gurganus and
    asked what had happened. Gurganus told at least some members that Cornell had been
    caught trying to tape the Board meeting and had violated the Penal Code. Similarly,
    Miller told several people, including Rolley, that Cornell was terminated because she had
    planted a recorder in an attempt to record the Board meeting, thereby committing a
    felony.3
    D.     Procedural History.
    After filing an administrative complaint against the Club with the California
    Department of Fair Employment and Housing, Cornell received a right-to-sue letter. She
    filed this lawsuit in May 2014, asserting four causes of action for various Labor Code
    violations and the eight causes of action that are at issue in this appeal: (1) disability
    3
    The Club concedes that such conduct constitutes a misdemeanor at most. (See
    Pen. Code, § 632 [electronic eavesdropping on confidential communications].)
    8
    discrimination/failure to accommodate under the FEHA; (2) wrongful discharge in
    violation of public policy based on the disability discrimination; (3) disability harassment
    under the FEHA; (4) wrongful discharge in violation of public policy based on the
    disability harassment; (5) retaliation under the FEHA; (6) wrongful discharge in violation
    of public policy based on the retaliation; (7) intentional infliction of emotional distress;
    and (8) defamation. The Club moved for summary adjudication of these eight claims,
    and the trial court granted the motion. After the remaining claims were voluntarily
    dismissed with prejudice, the court entered final judgment for the Club in
    December 2015.
    II.
    DISCUSSION
    A.      Standard of Review.
    The standard for reviewing a grant of summary adjudication is well-established.
    “A party is entitled to summary adjudication of a cause of action if there is no triable
    issue of material fact and the party is entitled to judgment as a matter of law.” (Syngenta
    Crop Protection, Inc. v. Helliker (2006) 
    138 Cal. App. 4th 1135
    , 1154; Code Civ. Proc.,
    § 437c, subds. (c), (f).) Generally, a defendant moving for summary adjudication must
    present evidence that either “conclusively negate[s] an element of the plaintiff’s cause of
    action” or “show[s] that the plaintiff does not possess, and cannot reasonably obtain,”
    evidence necessary to establish at least one element of the cause of action. (Aguilar v.
    Atlantic Richfield Co. (2001) 
    25 Cal. 4th 826
    , 853-854 (Aguilar).) “If the [defendant]
    satisfies its initial burden, the burden shifts to the [plaintiff] to set forth ‘specific facts’
    showing that a triable issue of material fact exists.” (Syngenta, at p. 1155.)
    We review the record de novo, “liberally construing the evidence in support of the
    party opposing summary [adjudication] and resolving doubts concerning the evidence in
    favor of that party.” (Miller v. Department of Corrections (2005) 
    36 Cal. 4th 446
    , 460.)
    If summary adjudication was properly granted on any ground, we affirm “regardless of
    the trial court’s stated reasons.” (Syngenta Crop Protection, Inc. v. 
    Helliker, supra
    ,
    138 Cal.App.4th at p. 1155.) Although summary judgment is no longer a disfavored
    9
    procedure, “many employment cases present issues of intent, and motive, and hostile
    working environment, issues not determinable on paper, . . . [and] rarely appropriate for
    disposition on summary judgment, however liberalized it be.” (Nazir v. United Airlines,
    Inc. (2009) 
    178 Cal. App. 4th 243
    , 286 (Nazir).)
    B.       The FEHA Disability Discrimination and Harassment Claims Must Be
    Reinstated Because the Club Failed to Sustain Its Burden of Demonstrating
    that Cornell Cannot Establish that Her Obesity Has a Physiological Cause.
    Cornell claims that the trial court improperly granted summary adjudication of the
    FEHA disability discrimination/failure to accommodate and harassment claims. She
    argues that, contrary to the court’s ruling, the Club failed to carry its initial burden of
    showing that she cannot demonstrate that her obesity constitutes a “physical disability”
    under the FEHA. We agree that the trial court improperly dismissed the discrimination
    and harassment claims, but we also conclude that it properly dismissed the failure-to-
    accommodate aspect of the discrimination claim.
    1.     The elements of Cornell’s disability-based FEHA claims.
    Under the FEHA, it is unlawful to discriminate against an employee on the basis
    of “physical disability.” (Gov. Code, § 12940, subd. (a).)4 Cornell’s claim of disability
    discrimination is subject to the burden-shifting framework of McDonnell Douglas Corp.
    v. Green (1973) 
    411 U.S. 792
    (McDonnell Douglas). (Guz v. Bechtel National, Inc.
    (2000) 
    24 Cal. 4th 317
    , 354; Wills v. Superior Court (2011) 
    195 Cal. App. 4th 143
    , 159
    (Wills).) Under that framework, a plaintiff must first establish a prima facie case of
    discrimination by showing that “ ‘he or she (1) suffered from a disability, or was regarded
    as suffering from a disability; (2) could perform the essential duties of the job with or
    without reasonable accommodations[;] and (3) was subject to an adverse employment
    action because of the disability or perceived disability.’ ” (Wills, at pp. 159-160.)
    Once the plaintiff establishes a prima facie case, “ ‘ “ ‘the burden shifts to the
    defendant to [articulate a] legitimate nondiscriminatory reason for its employment
    4
    All further statutory references are to the Government Code unless otherwise
    noted.
    10
    decision.’ ” ’ ” 
    (Wills, supra
    , 195 Cal.App.4th at p. 160.) If the defendant does so, “the
    burden again shifts to the plaintiff to establish the defendant intentionally discriminated
    against him or her. [Citation.] The plaintiff may satisfy this burden by proving the
    legitimate reasons offered by the defendant were false, creating an inference that those
    reasons served as a pretext for discrimination.” (Ibid.)
    The McDonnell Douglas burden-shifting framework was designed to apply to
    liability determinations at trial, not at the summary adjudication stage. (Swanson v.
    Morongo Unified School Dist. (2014) 
    232 Cal. App. 4th 954
    , 965.) Thus, the framework
    does not affect the procedural rule, which we mentioned earlier, that imposes on a
    defendant the initial burden when that party seeks summary adjudication. To satisfy this
    initial burden in an employment discrimination case, a defendant employer must either
    undermine an element of the plaintiff’s prima facie case—by affirmatively negating it or
    showing the plaintiff cannot prove it—or provide a legitimate nondiscriminatory reason
    for the adverse employment action. (Id. at pp. 965-966; see 
    Aguilar, supra
    , 25 Cal.4th at
    pp. 853-854.)
    In addition to making it illegal to discriminate on the basis of disability, the FEHA
    makes it unlawful “to fail to make reasonable accommodation for the known physical . . .
    disability of an . . . employee.” (§ 12940, subd. (m)(1).) “The elements of a failure to
    accommodate claim are similar to the elements of a . . . section 12940, subdivision (a)
    discrimination claim, but there are important differences.” (Jensen v. Wells Fargo Bank
    (2000) 
    85 Cal. App. 4th 245
    , 256.) Although the first two elements are the same—that the
    plaintiff has a disability and can perform the essential duties of the job—the third element
    of a failure to accommodate claim is that “the employer failed to reasonably
    accommodate the plaintiff’s disability.” (Wilson v. County of Orange (2009)
    
    169 Cal. App. 4th 1185
    , 1192.) “A reasonable accommodation is ‘a modification or
    adjustment to the workplace that enables the employee to perform the essential functions
    of the job held or desired.’ ” (Lui v. City and County of San Francisco (2012)
    
    211 Cal. App. 4th 962
    , 971.) Failure to accommodate claims are not subject to the
    McDonnell Douglas burden-shifting framework. (See Weigel v. Target Stores (7th Cir.
    11
    1997) 
    122 F.3d 461
    , 464 [“in failure to accommodate claims the McDonnell Douglas
    framework is ‘unnecessary and inappropriate’ ”].)
    Finally, the FEHA prohibits an employer from harassing an employee “because of
    . . . physical disability.” (§ 12940, subd. (j)(1).) Cornell’s claim of disability harassment
    requires a showing “ ‘that the conduct complained of was severe enough or sufficiently
    pervasive to alter the conditions of employment and create a work environment that
    qualifies as hostile or abusive to employees because of their [disability].’ ” (Hope v.
    California Youth Authority (2005) 
    134 Cal. App. 4th 577
    , 588, italics omitted.) The
    McDonnell Douglas burden-shifting framework does not apply to Cornell’s harassment
    claim either. Since “there is no possible justification for harassment in the workplace,”
    an employer cannot offer a legitimate nondiscriminatory reason for it. (Phan v. CSK
    Auto, Inc. (N.D. Cal., Aug. 27, 2012, No. 11-CV-02327 YGR, 
    2012 U.S. Dist. LEXIS 121457
    , at *31, fn. 11.)
    The Club moved for summary adjudication of the discrimination/failure to
    accommodate claim and the harassment claim on the basis that Cornell’s obesity is not a
    physical disability under the FEHA. The Club also contended that, even if Cornell has a
    condition protected by the FEHA, she did not require an accommodation and was not
    terminated for a discriminatory reason, and the Club’s actions were not severe or
    pervasive enough to constitute harassment. The trial court ruled that these claims all
    failed because Cornell “ha[d] not presented medical evidence sufficient to create a triable
    issue of material fact as to whether she is disabled under the FEHA.”
    2.     Cornell is required to demonstrate as an element of her disability-
    based FEHA claims that her obesity has a physiological cause.
    Cornell maintains that she has an actual physical disability because her severe
    obesity is a “physiological disease, disorder, condition, cosmetic disfigurement, or
    anatomical loss that does both of the following: [¶] (A) Affects one or more of the
    following body systems: neurological, immunological, musculoskeletal, special sense
    organs, respiratory, including speech organs, cardiovascular, reproductive, digestive,
    genitourinary, hemic and lymphatic, skin, and endocrine. [¶] (B) Limits a major life
    12
    activity.” (§ 12926, subd. (m)(1).) Notably, she does not contend that she is covered by
    the FEHA because she was perceived as having a disability, even though the “FEHA
    protects individuals not only from discrimination based on an existing physical disability,
    but also from discrimination based on a potential disability or the employer’s perception
    that the individual has an existing or potential disability.” (Soria v. Univision Radio Los
    Angeles, Inc. (2016) 5 Cal.App.5th 570, 584.)
    In Cassista v. Community Foods, Inc. (1993) 
    5 Cal. 4th 1050
    (Cassista), the
    Supreme Court held “that weight may qualify as a protected ‘handicap’ or ‘disability’
    within the meaning of the FEHA if medical evidence demonstrates that it results from a
    physiological condition affecting one or more of the basic bodily systems and limits a
    major life activity.” (Id. at p. 1052.) Interpreting the same statutory language as
    currently found in section 12926, subdivision (m)(1)(A), and relying on federal
    antidiscrimination law for guidance, the Court concluded that “an individual who asserts
    a violation of the FEHA on the basis of his or her weight must adduce evidence of a
    physiological, systemic basis for the condition.” (Cassista, at pp. 1063-1065.)
    Cornell does not dispute that “Cassista remains the controlling authority” and that
    an element of her disability-based FEHA claims requires her to prove that her obesity has
    a physiological cause. She suggests, however, that the burden of demonstrating such a
    cause has been eased as a result of relatively recent developments in federal law. We
    take a moment to discuss these developments since California courts routinely look to
    decisions interpreting the federal Americans with Disabilities Act of 1990 (ADA;
    42 U.S.C. § 12101 et seq.) for guidance in deciding FEHA cases. (See Hanson v. Lucky
    Stores, Inc. (1999) 
    74 Cal. App. 4th 215
    , 224, fn. 7.)
    As does the FEHA, the ADA prohibits discrimination against people with physical
    disabilities. The California Legislature has declared that “[t]he law of this state in the
    area of disabilities provides protections independent from those in the [ADA]. Although
    the federal act provides a floor of protection, this state’s law has always, even prior to
    passage of the federal act, afforded additional protections.” (§ 12926.1, subd. (a).)
    Consistent with this principle, the FEHA provides that “if the definition of ‘disability’
    13
    used in the [ADA] would result in a broader protection of the civil rights of individuals
    with a . . . physical disability, as defined in [subdivision (m) of section 12926], . . . then
    that broader protection or coverage shall be deemed incorporated by reference into, and
    shall prevail over conflicting provisions of, the definition[] in [subdivision (m)].”
    (§ 12926, subd. (n).)
    Numerous federal decisions have held, consistent with Cassista, that obesity does
    not qualify as a disability under the ADA unless it has a physiological cause. 5 (See
    Morriss v. BNSF Railway Co. (8th Cir. 2016) 
    817 F.3d 1104
    , 1108-1111 [collecting
    cases].) In 2008, Congress passed the ADA Amendments Act (ADAAA), which
    emphasized that the definition of “disability” is to “be construed in favor of broad
    coverage of individuals under [the ADA], to the maximum extent permitted by [its]
    terms.” (Pub. L. No. 110-325 (Sept. 25, 2008) 122 Stat. 3553, 3555.) Cornell points out
    that in response, the U.S. Equal Employment Opportunity Commission (EEOC) revised
    its regulations to remove language, which Cassista had cited, providing that “ ‘except in
    rare circumstances, obesity is not considered a disabling impairment.’ ”6 (Cassista,
    5
    Although widely accepted, the physiological-cause requirement has been
    powerfully criticized. (See, e.g., Jane Korn, Too Fat (2010) 17 Va. J. Soc. Pol’y & L.
    209, 246 [“If no proof of causation is required for other physiological conditions for
    which we might lay blame, it is time to stop imposing moral failure on people who are
    obese”].)
    6
    Cornell also cites a decision in which a federal district court concluded that
    severe obesity is a disability under the ADA even if it does not have a physiological
    basis. (EEOC v. Resources for Human Development, Inc. (E.D. La. 2011) 
    827 F. Supp. 2d 688
    , 694-695; see also BNSF Railway Co. v. Feit (Mont. 2012) 
    281 P.3d 225
    , 229-230.)
    The district court relied on a portion of the EEOC’s Compliance Manual stating that
    “ ‘[b]eing overweight, in and of itself, is not generally an impairment . . . [.] On the other
    hand, severe obesity, which has been defined as body weight more than 100% over the
    norm, is clearly an impairment.’ ” (Resources for Human Development, at p. 694, citing
    EEOC Compliance Manual § 902.2(c)(5).) The Eighth Circuit Court of Appeals has
    determined, however, “that this Compliance Manual pronouncement directly contradicts
    the plain language of the [ADA], as well as the EEOC’s own regulations and interpretive
    guidance” (Morriss v. BNSF Railway 
    Co., supra
    , 817 F.3d at p. 1112), and in any event it
    has since been removed from the EEOC’s website because the ADAAA “superseded” its
    analysis. (http://www.eeoc.gov/policy/docs/902cm.html (last visited Dec. 21, 
    2017).) 14 supra
    , 5 Cal.4th at p. 1065, quoting former 29 C.F.R. appen. § 1630.2(j) (1992); compare
    29 C.F.R. § 1630.2 [language removed].) We agree with Cornell that even though
    Cassista requires her to show that her obesity has a physiological cause, these
    developments suggest an easing of the burdens associated with satisfying the requirement
    under the ADA, and by extension the FEHA. With this in mind, we turn to discuss
    whether the Club satisfied its initial burden of demonstrating that Cornell cannot establish
    that her obesity has a physiological cause.
    3.      The Club did not carry its initial burden of demonstrating that
    Cornell cannot establish that her obesity has a physiological cause.
    We agree with Cornell that the Club failed to meet its initial burden of
    demonstrating that she cannot establish that her obesity is an actual disability under the
    FEHA.7 As a result, we need not resolve her claim that the trial court erred by excluding
    certain expert evidence she proffered to create a triable issue of material fact on whether
    her obesity has a physiological cause.8
    In moving for summary adjudication of the disability-based claims, the Club
    presented no scientific or expert evidence that Cornell’s obesity lacks a physiological
    cause. Instead, it tried to satisfy its initial burden by relying on three other sources of
    evidence: Cornell’s deposition testimony, the deposition testimony of Cornell’s primary-
    care physician, Marie Stella Pierre, M.D., and Cornell’s discovery responses. In
    opposing the Club’s motion for summary adjudication, Cornell submitted a declaration
    from Paul Fitzgerald, M.D. Based on his review of Cornell’s medical records and
    declaration, Dr. Fitzgerald opined that her severe obesity “is more likely than not caused
    by a genetic condition affecting metabolism.” At the hearing on the motion, Cornell
    7
    Cornell filed a request for judicial notice of a report of the Center for Disease
    Control that she contends contains data that is “highly relevant on the issue of whether
    [her] body weight is ‘more than 100% over the norm’ per the EEOC’s stated position.”
    We deny the request because the report is unnecessary to our decision.
    8
    Nor do we address whether Cornell was required to plead a physiological cause
    for her obesity, as the Club states that the supposed pleading defect was merely “one of
    many factors” supporting its motion for summary adjudication and not determinative.
    15
    requested, but was denied, a continuance under Code of Civil Procedure 437c,
    subdivision (h) to allow her to submit a supplemental declaration from Dr. Fitzgerald.
    The trial court ruled that Cornell had “not presented medical evidence sufficient to
    create a triable issue of material fact as to whether she is disabled under the FEHA.” It
    concluded that Dr. Fitzgerald’s opinions about the cause of Cornell’s obesity were
    inadmissible because they lacked foundation and were conclusory. It also determined
    that Cornell and Dr. Pierre failed to identify a cause for Cornell’s obesity in their
    testimony. In doing so, the court suggested that Cornell’s testimony that other doctors
    had said her obesity was genetic was insufficient because she had “not had any genetic
    testing related to her obesity.” Although the court also mentioned in passing that the
    Club had “met its initial burden of showing there is no evidence to support [Cornell’s]
    claim that her severe obesity qualifies as a disability under the FEHA,” it did not explain
    that conclusion.
    Under Aguilar, to meet its initial burden in moving for summary adjudication the
    Club was required to either present evidence disproving that Cornell’s obesity has a
    physiological cause or demonstrate that Cornell “does not possess, and cannot reasonably
    obtain,” evidence of a physiological cause. (
    Aguilar, supra
    , 25 Cal.4th at p. 854.) The
    Club effectively agrees that it did not present evidence that negated the disability element
    of Cornell’s claims: it did not present its own expert evidence that Cornell’s obesity does
    not have a physiological cause or identify any evidence affirmatively establishing that
    such a cause is lacking. Therefore, in determining whether the Club met its initial
    burden, we focus on whether it presented evidence that Cornell does not possess, and
    cannot reasonably obtain, evidence that her obesity has a physiological cause.
    Whether a plaintiff has or can obtain evidence of causation for purposes of
    withstanding a motion for summary adjudication sometimes arises in asbestos cases. In
    Weber v. John Crane, Inc. (2006) 
    143 Cal. App. 4th 1433
    (Weber), this division addressed
    such a question. (Id. at pp. 1438-1439.) In his deposition, the injured plaintiff testified
    that he could not remember whether he had worked around a product manufactured by
    the defendant, Crane. (Id. at p. 1439.) We concluded that this testimony “suggest[ed]
    16
    only that [the] plaintiffs will not be able to prove their case with [the injured plaintiff’s]
    testimony” and did not support an inference that the injured plaintiff would be unable to
    recognize Crane products if he saw them or that no other evidence tying Crane products
    to his jobsite existed. (Ibid.) Thus, his testimony “simply [did] not create an inference
    either of nonexposure or of the inability to prove exposure by some other means.” (Ibid.)
    In concluding that summary judgment should have been denied, we distinguished other
    cases, including Andrews v. Foster Wheeler LLC (2006) 
    138 Cal. App. 4th 96
    (Andrews),
    in which, in addition to not being able to recall whether they were exposed to a
    defendant’s asbestos products, plaintiffs provided “nonresponsive answers to
    comprehensive special interrogatories designed to elicit information about . . . [such]
    exposure to the defendant’s products” or testified that they could recall other products at
    their worksites, permitting the inference that the defendant’s products were not present.
    (Weber, at pp. 1440-1442.)
    Guided by this authority, we conclude that none of the three sources of evidence
    that the Club identified in its motion for summary adjudication support the conclusion
    that Cornell did not have and could not reasonably obtain evidence that her obesity has a
    physiological cause. We discuss each source in turn.
    a. Cornell’s deposition testimony.
    In her deposition, Cornell identified three doctors by name, including her current
    treating physician, Dr. Pierre, who had told her that her obesity is genetic. The Club
    claims that this testimony was insufficient to support her claims because it was hearsay
    and the Club “objected to consideration of [it] accordingly.” What the Club does not say,
    however, is that the trial court overruled the objection, and the Club does not argue that
    the ruling should be overturned on appeal. As a result, we consider this testimony.
    The Club argues that “[b]ecause Cornell did not assert a claim for medical-
    condition discrimination, whether she had a genetic characteristic that caused her obesity
    is irrelevant.” The FEHA prohibits discrimination on the basis of a plaintiff’s “medical
    condition” as well as disability. (§ 12940, subd. (a).) “Medical condition” is defined as
    meaning either (1) “[a]ny health impairment related to or associated with a diagnosis of
    17
    cancer or a record or history of cancer” or (2) “[g]enetic characteristics.”9 (§ 12926,
    subd. (i).) We agree that Cornell has not asserted a medical-condition claim, and we
    therefore do not consider whether her contention that her obesity has a genetic cause
    would qualify her for protection from discrimination based on a medical condition.
    We do not agree, however, that just because “genetic characteristics” as defined
    constitute a medical condition means that obesity with a genetic cause cannot qualify as
    an actual physical disability. There is nothing in the statutory language to suggest that a
    claim for medical-condition discrimination is the exclusive remedy for discrimination
    based on a disability with a genetic component. Rather, the pertinent question is whether
    a genetic cause qualifies as a “physiological cause.” “Physiological” means “relating to
    the functioning of living organisms.” (Oxford English Dict. Online (3d ed. Mar. 2006)
     [as of Dec. 21, 2017 [physiological].) This term encompasses
    genetics, and the Club does not argue otherwise. We therefore reject the implication that
    Cornell cannot establish her claim by proving that her obesity has a genetic cause.
    The Club also argues, and the trial court agreed, that the fact Cornell had not
    undergone genetic testing “undermined her assertion that her obesity was caused by a
    genetic condition.” We are not persuaded. The Club points to no evidence in the record
    that genetic testing can confirm that a particular person’s obesity is genetic or, if it can,
    that such testing is the only way of proving a genetic cause. Moreover, even if genetic
    testing were the only way to confirm that obesity is genetic, the fact that Cornell had not
    been tested does not permit the inferences that she could not be tested or would obtain
    9
    “Genetic characteristics,” in turn, are defined as either (1) “[a]ny scientifically or
    medically identifiable gene or chromosome, or combination or alteration thereof, that is
    known to be a cause of a disease or disorder in a person or his or her offspring, or that is
    determined to be associated with a statistically increased risk of development of a disease
    or disorder, and that is presently not associated with any symptoms of any disease or
    disorder” or (2) “[i]nherited characteristics that may derive from the individual or family
    member, that are known to be a cause of a disease or disorder in a person or his or her
    offspring, or that are determined to be associated with a statistically increased risk of
    development of a disease or disorder, and that are presently not associated with any
    symptoms of any disease or disorder.” (§ 12926, subd. (i)(2).)
    18
    negative results if she were tested. (See 
    Weber, supra
    , 143 Cal.App.4th at p. 1439.) In
    short, Cornell’s deposition testimony does little to help the Club satisfy its initial burden
    in moving for summary adjudication.
    b. Dr. Pierre’s deposition testimony.
    In addition, the Club relied on the testimony of Dr. Pierre that she diagnosed
    Cornell with severe obesity based solely on Cornell’s body mass index, never assessed
    the cause of Cornell’s obesity, and did not diagnose any “secondary condition” that may
    have caused Cornell’s obesity. The Club also pointed out that Dr. Pierre advised Cornell
    to lose weight and Cornell had indicated it was difficult to find the motivation to do so.
    This evidence does not necessarily support the conclusion that Cornell did not
    have and could not reasonably obtain evidence that her obesity has a physiological cause.
    On appeal, the Club focuses on Dr. Pierre’s failure to diagnose a secondary condition that
    may have caused Cornell’s obesity. But Dr. Pierre had no reason to assess whether
    Cornell’s condition has a physiological cause because she could and did visually
    diagnose Cornell’s obesity based on body mass index alone. Thus, Dr. Pierre’s testimony
    does not establish that Cornell cannot prove such a cause exists.
    Moreover, the other two doctors Cornell identified as having told her that her
    obesity was genetic were apparently never deposed. Even if Dr. Pierre’s testimony
    permitted the inference that Cornell’s obesity does not have a physiological cause, the
    Club’s failure to demonstrate that the other two doctors could not in fact identify such a
    cause left unrebutted Cornell’s assertion that those doctors determined her obesity to be
    genetic.10
    c. Cornell’s discovery responses.
    Finally, the Club relied on Cornell’s allegedly “factually devoid responses” to four
    interrogatories that it claims fairly requested evidence that her obesity has a physiological
    10
    Dr. Fitzgerald, Cornell’s expert, also opined that her obesity has a physiological
    cause. Although we need not resolve whether the trial court erred in its evidentiary
    rulings on his declarations, this evidence also tends to suggest that Cornell might be able
    to prove such a cause at trial.
    19
    cause. The responses on which the Club relies were to form employment interrogatories
    requesting that Cornell (1) “identify each characteristic (for example, gender, race, age,
    etc.)” and “state all facts” on which she based her discrimination claim; (2) “identify each
    characteristic (for example, gender, race, age, etc.)” and “state all facts” on which she
    based her harassment claim; (3) “state all facts” on which she based her claims of
    wrongful discharge in violation of public policy; and (4) “[n]ame and describe each
    disability alleged.” In response to the first interrogatory, Cornell identified the
    characteristic on which she based her claims as “[d]isability – obesity” and gave a
    detailed, four-page recitation of the Club’s allegedly unlawful behavior. She
    incorporated that response in her responses to the second and third interrogatories.
    Finally, she responded “[o]besity” to the fourth interrogatory. She later submitted
    amended responses that described in more detail the facts underlying her harassment and
    wrongful-discharge claims but continued to state her disability is “obesity.”
    “If plaintiffs respond to comprehensive interrogatories seeking all known facts
    with boilerplate answers that restate their allegations, or simply provide laundry lists of
    people and/or documents, the burden of production will almost certainly be shifted to
    them once defendants move for summary judgment and properly present plaintiffs’
    factually devoid discovery responses.” 
    (Andrews, supra
    , 138 Cal.App.4th at p. 107.) In
    Andrews, the defendant “propounded a series of special interrogatories which called for
    all facts regarding [the injured plaintiff’s] exposure to asbestos from [the defendant’s]
    products.” (Id. at pp. 99, 104.) In response, the plaintiffs stated that the injured plaintiff
    had been exposed to the defendant’s products “ ‘during his working career’ ” and listed
    all his jobsite locations, duties, and dates of employment. (Id. at p. 104.) The plaintiffs
    also stated “ ‘that they ha[d] no further information responsive’ ” to the interrogatories.
    (Id. at p. 105.) Andrews concluded that the responses constituted “little more than
    general allegations against [the defendant] and [did] not state specific facts showing that
    [the injured plaintiff] was actually exposed to asbestos-containing material from [the
    defendant’s] products” and that the defendant had therefore carried its initial burden in
    moving for summary judgment. (Id. at pp. 104, 107.)
    20
    Cornell’s responses to the first three interrogatories do not demonstrate that she
    lacked evidence to establish that her obesity has a physiological cause. The requests that
    she “identify each characteristic (for example, gender, race, age, etc.)” and “state all
    facts” on which her claims were based arguably did not call for more than a brief
    identification of her claimed disability. Her responses to these interrogatories, which
    otherwise provided a detailed recitation of the facts underlying her claims, are not
    “factually devoid” merely because she did not give further details about her condition.
    (Compare 
    Andrews, supra
    , 138 Cal.App.4th at p. 104.) Since the Club well knew that a
    physiological cause is required under Cassista, it could have propounded a follow-up
    interrogatory or moved to compel a further answer.
    The fourth interrogatory, asking Cornell to “[n]ame and describe each disability
    alleged,” arguably called for a more detailed description of Cornell’s obesity and came
    close to requiring the identification of any physiological cause. Again, however, the Club
    never expressly asked about such a cause or otherwise referred to Cassista’s
    requirements, and the Club’s “failure to ask more pointed and specific questions does not
    establish an absence of evidence.” (Cassady v. Morgan, Lewis & Bockius LLP (2006)
    
    145 Cal. App. 4th 220
    , 244.) In addition, although Cornell responded that her disability
    was “[o]besity” without providing any further details, she also objected to the
    interrogatory on a number of grounds, including that it called for expert opinion. The
    Club could have sought to compel a further answer, which would have squarely raised
    Cassista, but the trial court was never asked to consider whether Cornell’s responses or
    objections to any of the four interrogatories were sound. We are left with a record that
    was never fully fleshed out during discovery through more specific interrogatories or
    depositions of all three doctors who told Cornell her obesity is genetic.
    Therefore, we conclude that the Club did not meet its initial burden by pointing to
    Cornell’s deposition, Dr. Pierre’s deposition, or the interrogatory responses. As a result,
    the trial court erred by granting summary adjudication of Cornell’s disability-based
    FEHA claims on the ground that evidence of a physiological cause for her obesity was
    21
    lacking. Accordingly, we turn to consider whether summary adjudication of those claims
    was nevertheless proper based on their other elements.
    4.     Summary adjudication of Cornell’s discrimination/failure to
    accommodate claim must be reversed in part.
    As we have mentioned, the discrimination/failure to accommodate claim alleged
    both that Cornell was terminated because of her obesity and that the Club failed to
    provide a reasonable accommodation. We conclude that summary adjudication of the
    claim was improper as to the allegations of discriminatory termination but proper as to
    the allegations of a failure to accommodate.
    a.     Discriminatory termination.
    As to the portion of her claim based on an adverse employment action, Cornell
    concedes that the Club satisfied its burden of identifying a legitimate nondiscriminatory
    reason for terminating her—that she planted the recorder—but argues that she presented
    sufficient evidence to create a triable issue of material fact as to whether this reason was
    pretextual.11 We agree.
    Cornell maintains that “a reasonable factfinder [could] conclude that [the Club]
    was not truly motivated by” the belief that she planted the recorder. In doing so, she
    properly recognizes that the issue is not whether she actually planted the recorder but
    whether the Club honestly believed that she did so. (See 
    Wills, supra
    , 195 Cal.App.4th at
    pp. 171-172; King v. United Parcel Service, Inc. (2007) 
    152 Cal. App. 4th 426
    , 436.)
    Because “[p]roof of discriminatory intent often depends on inferences rather than direct
    evidence[,] . . . ‘very little evidence of such intent is necessary to defeat summary
    judgment.’ ” 
    (Nazir, supra
    , 178 Cal.App.4th at p. 283.)
    Cornell argues that it was “highly implausible that [the Club] genuinely concluded
    [she] planted the recording device simply because she returned to the ballroom and, in the
    11
    It is undisputed that Cornell established the other elements of a prima facie case
    of discrimination: that she could perform her job’s essential duties with or without a
    reasonable accommodation and that she was subject to an adverse employment action.
    (See 
    Wills, supra
    , 195 Cal.App.4th at pp. 159-160.)
    22
    process of cleaning, reached into the portable bar,” as her duties included cleaning, the
    cleaning supplies were kept in the bar, and there is evidence that both Gurganus and
    Miller knew that. We disagree that such a conclusion was highly implausible, and we
    agree with the Club that Gurganus and Miller could have reasonably believed that
    Cornell planted the recorder. But we also conclude that there is a triable issue as to
    whether they actually held that belief. There is evidence that both men knew that Cornell
    had a legitimate reason for looking into the bar, and a factfinder could therefore conclude
    that the men did not actually believe she planted the recorder—particularly since they
    never fully questioned her about the incident or performed a follow-up investigation.
    (See 
    Nazir, supra
    , 178 Cal.App.4th at p. 280 [“[a]n employer’s failure to interview
    witnesses for potentially exculpatory information evidences pretext”].)
    We recognize that “an inference of intentional discrimination cannot be drawn
    solely from evidence, if any, that the company lied about its reasons” for an adverse
    employment action. (Guz v. Bechtel National, 
    Inc., supra
    , 24 Cal.4th at p. 360.) Though
    such evidence “may ‘considerably assist’ a circumstantial case of discrimination, . . .
    there must [also] be evidence supporting a rational inference that intentional
    discrimination, on grounds prohibited by the [FEHA], was the true cause of the
    employer’s actions.” (Id. at p. 361, italics omitted.) We conclude that evidence that
    Headley harbored a discriminatory animus toward Cornell and was involved in her
    termination satisfies this requirement.
    Initially, we tend to agree with the Club that the theory that Headley set up Cornell
    to be fired for planting the recorder is unlikely to be true. When Headley revealed that he
    had found the recorder, he did not accuse Cornell of planting it, and there is no evidence
    that Gurganus or Miller came to believe she was responsible before Miller hid to see if
    anyone came back to retrieve the recorder. Cornell disputes Headley’s contention that he
    was unaware of Miller’s plan to hide and see who came to retrieve the recorder, but there
    is no evidence that Headley suggested the plan to Miller. In addition, Cornell points out
    that Headley stated he heard her and her father’s voices on the recording, but he did not
    claim that the two spoke about anything incriminating or that they were recorded right
    23
    after he heard the footsteps. Therefore, it is far from apparent how Headley could
    reasonably anticipate that Cornell would be suspected of planting the recorder based on
    his report to Gurganus.
    But even assuming that Headley did not orchestrate the discovery of the recorder,
    there is still a basis to conclude that his discriminatory animus toward Cornell influenced
    the ultimate decision to terminate her. “[S]howing that a significant participant in an
    employment decision exhibited discriminatory animus is enough to raise an inference that
    the employment decision itself was discriminatory, even absent evidence that others in
    the process harbored such animus.” (DeJung v. Superior Court (2008) 
    169 Cal. App. 4th 533
    , 551.) There is evidence that Headley made several comments suggesting he held a
    discriminatory animus toward Cornell. Although the extent to which he participated with
    Gurganus and Miller in the decision to fire Cornell is unclear, there is plenty of evidence
    that he participated in some way, as he discussed the recorder incident with them at
    length and was present the following day when Cornell was terminated. Indeed, the Club
    does not argue that Headley’s discriminatory animus cannot be imputed to it.
    Instead, the Club argues that the same-actor inference defeats the conclusion that
    Headley had a discriminatory intent. This inference arises “ ‘where the same actor is
    responsible for both the hiring and the firing of a discrimination plaintiff, and both
    actions occur within a short period of time.’ ” (Coghlan v. Am. Seafoods Co. LLC (9th
    Cir. 2005) 
    413 F.3d 1090
    , 1096.) According to the Club, the fact that Headley gave
    Cornell a positive performance review five months before her termination “ ‘is very
    strong evidence that [he held] no discriminatory animus, and [Cornell] must present
    correspondingly stronger evidence of bias in order to prevail.’ ” (Quoting 
    id. at p.
    1096,
    fn. 10.) But we attach less significance to the performance evaluation than does the Club,
    since it was given to Cornell several months before she was actually terminated and
    Headley prepared it before issues arose about the uniform policy and Cornell’s pay.
    Moreover, as the Second District Court of Appeal recently observed, “[w]hile
    once commonly relied on by courts affirming summary judgment against a plaintiff
    alleging discriminatory action, the same-actor inference has lost some of its persuasive
    24
    appeal in recent years.” (Husman v. Toyota Motor Credit Corp. (2017) 12 Cal.App.5th
    1168, 1188.) In particular, Division Two of this District has held that the inference
    should not “have some undue importance attached to it, for that could threaten to
    undermine the right to a jury trial by improperly easing the burden on employers in
    summary judgment.” 
    (Nazir, supra
    , 178 Cal.App.4th at p. 273.) Thus, even if we were
    otherwise inclined to view the performance evaluation as evidence that Headley lacked
    discriminatory animus, recent case law suggests that it is not entitled to great weight.
    In sum, we conclude that the evidence that the Club’s proffered reason for
    terminating Cornell was false, combined with the evidence that Headley harbored a
    discriminatory animus against her and participated in the decision to terminate her,
    suffices to create a triable issue of material fact as to whether the Club intentionally
    discriminated against her. As a result, the claim for disability discrimination based on her
    termination should not have been dismissed.
    b.      Failure to accommodate.
    Turning to the other aspect of Cornell’s discrimination claim, we agree with the
    Club that it did not have a duty to accommodate her obesity. Under section 12940,
    subdivision (m), an employer is required “to accommodate only a ‘known physical . . .
    disability,’ ” and “[t]he employee bears the burden of giving the employer notice of his or
    her disability.” (Avila v. Continental Airlines, Inc. (2008) 
    165 Cal. App. 4th 1237
    , 1252.)
    “[A]n employer ‘knows an employee has a disability when the employee tells the
    employer about his [or her] condition, or when the employer otherwise becomes aware of
    the condition, such as through a third party or by observation.’ ” (Faust v. California
    Portland Cement Co. (2007) 
    150 Cal. App. 4th 864
    , 887.) “The employer need only know
    the underlying facts, not the legal significance of those facts” (ibid.), and “ ‘ “[v]ague or
    conclusory statements revealing an unspecified incapacity are not sufficient to put an
    employer on notice of its obligations under the [FEHA].” ’ ” (Avila, at p. 1248.) In other
    words, so long as the employer is aware of the employee’s condition, there is no
    requirement that the employer be aware that the condition is considered a disability under
    25
    the FEHA. (Faust, at p. 887.) By the same token, it is insufficient to tell the employer
    merely that one is disabled or requires an accommodation. (Avila, at p. 1248.)
    Although the Club concededly was aware of Cornell’s obesity, it argues that under
    Cassista it had to be aware that Cornell’s obesity has a physiological cause. It relies on a
    portion of Cassista addressing whether, having failed to establish her obesity had a
    physiological cause, the plaintiff was nevertheless entitled to protection under the FEHA
    because she was regarded as having a disability. 
    (Cassista, supra
    , 5 Cal.4th at p. 1065.)
    Cassista interpreted a regulation providing that a person is disabled if he or she “ ‘[i]s
    regarded as having [a covered] physical handicap’ ” and held it required that the
    employer not just perceive the plaintiff as obese but also perceive the plaintiff’s weight as
    having a physiological cause. (Id. at pp. 1065-1066, quoting former Cal. Code Regs.,
    tit. 2, § 7293.6, subd. (i).)
    Of course, as Cornell points out, Cassista did not address an employer’s duty to
    accommodate under the FEHA. She fails to convince us, however, that Cassista’s
    reasoning is therefore inapplicable in determining which facts an employer must know in
    order for its duty to accommodate to be triggered by a plaintiff’s obesity. The issues
    whether an employer perceives a plaintiff as disabled and whether an employer is aware
    of a plaintiff’s disability are similar, and we conclude it is appropriate to look to Cassista
    for guidance in resolving whether Cornell’s failure to accommodate claim requires a
    showing that the Club was on notice that her obesity has a physiological cause.
    Subsequent statutory changes have affected Cassista’s holding that a plaintiff’s
    obesity does not qualify as a perceived disability unless the employer believes the
    condition has a physiological cause. There is no longer any requirement that a plaintiff
    be perceived as having an actual disability under the FEHA to qualify as disabled based
    on the employer’s perceptions. Section 12926 now defines “physical disability” to
    include “[b]eing regarded or treated by the employer . . . as having, or having had” not
    only a condition “that has no present disabling effect but may become [an actual]
    physical disability” under subdivision (m)(1) but also “any physical condition that makes
    achievement of a major life activity difficult.” (§ 12926, subd. (m)(4)-(5).) Thus,
    26
    Cassista does not compel the conclusion that an employer must perceive a plaintiff’s
    obesity as having a physiological cause in order for the obesity to qualify as a perceived
    disability under the FEHA—much less that, by extension, an employer must be aware
    that a plaintiff’s obesity has a physiological cause to be required to accommodate that
    condition. (See Gelfo v. Lockheed Martin Corp. (2006) 
    140 Cal. App. 4th 34
    , 60
    [employers have duty to provide reasonable accommodation for applicants or employees
    “ ‘regarded as’ disabled,” not just those with actual disabilities].)
    This conclusion does not help Cornell, however, because she claims she was
    entitled to a reasonable accommodation because her obesity is an actual disability, not
    because of how the Club perceived it.12 Thus, Cassista’s reasoning applies, and it
    supports the conclusion that, where a plaintiff claims that his or her obesity is an actual
    disability, an employer must be aware that the obesity has an underlying physiological
    cause to have a duty to provide a reasonable accommodation. Since Cornell does not
    dispute that the Club was unaware that her obesity might have such a cause, we conclude
    that on remand she may not pursue the failure to accommodate aspect of the
    discrimination/failure to accommodate claim.
    5.      Summary adjudication of the harassment claim must also be
    reversed.
    The Club argues that even if Cornell is otherwise entitled to protection under the
    FEHA, summary adjudication of her disability harassment claim was proper because she
    was not subject to sufficiently severe or pervasive harassment. We disagree.
    Actionable harassment consists of more than “annoying or ‘merely offensive’
    comments in the workplace,” and it cannot be “occasional, isolated, sporadic, or trivial;
    rather, the employee must show a concerted pattern of harassment of a repeated, routine,
    or a generalized nature.” (Lyle v. Warner Brothers Television Productions (2006)
    12
    Therefore, just as we have not addressed whether her obesity might qualify
    Cornell for protection under the FEHA based on anything other than her having an actual
    disability under section 12926, subdivision (m)(1), we do not address whether the Club
    was aware of her need for an accommodation because it regarded her as disabled even if
    it did not have notice of an actual disability.
    27
    
    38 Cal. 4th 264
    , 283.) Whether the harassment is sufficiently severe or pervasive to
    create a hostile work environment “must be assessed from the ‘perspective of a
    reasonable person belonging to [same protected class as] the plaintiff.’ ” 
    (Nazir, supra
    ,
    178 Cal.App.4th at pp. 263-264.) In making this assessment, we consider several factors,
    including “ ‘the frequency of the discriminatory conduct; its severity; whether it is
    physically threatening or humiliating, or a mere offensive utterance; and whether it
    unreasonably interferes with an employee’s work performance.’ ” (Jones v. Department
    of Corrections & Rehabilitation (2007) 
    152 Cal. App. 4th 1367
    , 1378.)
    The specific statements by Headley that Cornell relied on below in claiming she
    was harassed are as follows. First, in May 2012, after Cornell reported that it might be a
    problem to get a properly sized uniform for her because she shopped in specialty stores,
    Headley responded by laughing and mockingly saying, “ ‘Oh yeah, that’s right.’ ”
    Second, in November 2012, he asked her whether she had thought about having weight-
    loss surgery. Finally, she once heard him tell the kitchen staff not to give her extra food
    because “ ‘she doesn’t need it’ ” and once told her that she did not “ ‘need to eat that.’ ”
    Standing alone, these comments were neither sufficiently severe nor sufficiently
    pervasive to support a FEHA harassment claim. Although we agree with the trial court
    that the comments were “hurtful,” and they certainly suggested that Headley held a
    negative view of Cornell’s obesity and thought Cornell should lose weight, they were not
    explicitly derogatory or threatening. “[W]hen the harassing conduct is not severe in the
    extreme, more than a few isolated incidents must have occurred to prove a claim based on
    working conditions.” (Lyle v. Warner Brothers Television 
    Productions, supra
    , 38 Cal.4th
    at p. 284.) Four comments over several months does not establish a pattern of routine
    harassment creating a hostile work environment, particularly given that the comments
    were not extreme.
    Still, we agree with Cornell that Headley’s comments “must be viewed in context
    with [the Club’s] other [allegedly] harassing conduct,” including his ordering of shirts
    that were significantly too small for her and reporting to the Personnel Committee that
    she was resisting the uniform policy by not wearing appropriate shirts, as well paying her
    28
    less than another employee and denying her extra hours and internal job openings. In
    Roby v. McKesson Corp. (2009) 
    47 Cal. 4th 686
    , the Supreme Court explained that FEHA
    discrimination claims involve “explicit changes in the ‘terms, conditions, or privileges of
    employment’ [citation]; that is, changes involving some official action taken by the
    employer,” and FEHA harassment claims involve “situations in which the social
    environment of the workplace becomes intolerable because the harassment (whether
    verbal, physical, or visual) communicates an offensive message to the harassed
    employee.” (Id. at p. 706, italics omitted.) While the two kinds of claims are distinct,
    “some official employment actions done in furtherance of a supervisor’s managerial role
    can also have a secondary effect of communicating a hostile message” and thus also
    support a harassment claim. (Id. at p. 709.)
    Although we consider it a close call, we conclude that summary adjudication of
    the harassment claim must be reversed. Many of Headley’s official actions can be
    interpreted as enforcing the negative weight-based message his comments conveyed.
    Liberally construing the evidence in her favor, as we must, we conclude that Cornell
    satisfied her burden to demonstrate a triable issue of material fact as to whether the
    harassment was sufficiently severe or pervasive, based on Headley’s actions in
    combination with his comments communicating an offensive weight-based message.
    C.     Summary Adjudication of the Retaliation Claim Was Proper.
    Cornell contends that the trial court erred by granting summary adjudication of her
    retaliation claim because she suffered adverse employment consequences after engaging
    in the protected activity of asking for a reasonable accommodation and complaining
    about discriminatory treatment. We conclude that the court properly dismissed the claim.
    It is unlawful for an employer “to discharge, expel, or otherwise discriminate
    against any person because the person has opposed any practices forbidden under [the
    FEHA] or because the person has filed a complaint, testified, or assisted in any
    proceeding under [the FEHA].” (§ 12940, subd. (h).) “[T]he elements of such a claim
    are substantially the same as those for disparate treatment except that instead of having to
    show that the action was motivated by animus toward the plaintiff as a member of the
    29
    protected class, the plaintiff must show that the motive was retaliatory animus.”
    (McCaskey v. California State Automobile Assn. (2010) 
    189 Cal. App. 4th 947
    , 987-988.)
    Like FEHA discrimination claims, FEHA retaliation claims are subject to the
    McDonnell Douglas burden-shifting framework. (Moore v. Regents of University of
    California (2016) 
    248 Cal. App. 4th 216
    , 244 (Moore).) “[T]o establish a prima facie case
    of retaliation under the FEHA, a plaintiff must show (1) he or she engaged in a ‘protected
    activity,’ (2) the employer subjected the employee to an adverse employment action, and
    (3) a causal link existed between the protected activity and the employer’s action.”
    (Yanowitz v. L’Oreal USA, Inc. (2005) 
    36 Cal. 4th 1028
    , 1042.) If the plaintiff establishes
    a prima facie case, the burden shifts to the employer to identify “a legitimate,
    nonretaliatory reason for the adverse employment action.” (Ibid.) The burden then
    “shifts back to the employee to prove intentional retaliation.” (Ibid.)
    The Club moved for summary adjudication of the retaliation claim on the same
    grounds as it moved for summary adjudication of the discrimination claim: that Cornell’s
    obesity is not an actual disability under the FEHA and that neither her termination nor
    any other purported adverse action occurred “because of” her obesity. The trial court
    ruled that Cornell had failed to demonstrate that she engaged in a protected activity
    because under then-existing law, a request for a reasonable accommodation did not
    constitute protected activity.
    Cornell contends that the trial court erred by relying on Rope v. Auto-Chlor System
    of Washington, Inc. (2013) 
    220 Cal. App. 4th 635
    (Rope) in ruling that a request for a
    reasonable accommodation does not constitute protected activity. As we have said, it is
    unlawful for an employer “to fail to make reasonable accommodation for the known
    physical . . . disability of an . . . employee.” (§ 12940, subd. (m)(1).) Rope held that “a
    mere request—or even repeated requests—for an accommodation, without more,” cannot
    support a FEHA retaliation claim. (Rope, at pp. 652-653.)
    In 2015, well after the events at issue here, the Legislature amended section 12940
    to add subdivision (m)(2), which now makes it unlawful for an employer to “retaliate or
    otherwise discriminate against a person for requesting accommodation under this
    30
    subdivision, regardless of whether the request was granted.” (Stats. 2015, ch. 122, § 2.)
    In the preamble to the bill, the Legislature stated, “Notwithstanding any interpretation of
    this issue in Rope . . ., the Legislature intends (1) to make clear that a request for
    reasonable accommodation on the basis of . . . disability is a protected activity, and (2) by
    enacting paragraph (2) of subdivision (m) . . . of Section 12940, to provide protection
    against retaliation when an individual makes a request for reasonable accommodation
    under these sections, regardless of whether the request was granted.” (Stats. 2015,
    ch. 122, § 1, subd. (d).)
    “Statutes operate prospectively unless they contain an express retroactivity
    provision, or it is ‘ “very clear” ’ that the Legislature intended the statute to operate
    retroactively.” 
    (Moore, supra
    , 248 Cal.App.4th at p. 246, italics omitted.) A
    retroactivity analysis is unnecessary, however, if “ ‘ “[a] statute . . . merely clarifies,
    rather than changes, existing law . . .” “because the true meaning of the statute remains
    the same” ’ ” and therefore applies to events predating the statute’s enactment. (Ibid.,
    italics omitted.) In determining whether a statute merely clarifies existing law, a court
    first determines whether our state “Supreme Court has ‘finally and definitively’
    interpreted” the former version of the statute, in which case “the Legislature is without
    power to state that a later amendment is simply declarative of existing law if the
    declaration of that existing law is contrary to the Supreme Court’s interpretation.” (Ibid.)
    But where, as here, the Supreme Court has provided no such interpretation, a court must
    “ ‘look[] to “all pertinent circumstances and considerations in deciding whether an
    amendment is a modification or clarification of a statute,” ’ ” including the Legislature’s
    views of the matter. (Ibid.) “ ‘[P]articularly when there is no definitive “clarifying”
    expression by the Legislature in the amendments themselves, [a court] will presume that
    a substantial or material statutory change . . . bespeaks legislative intention to change, and
    not just clarify, the law.’ ” (Id. at pp. 246-247.)
    Cornell argues that section 12940, subdivision (m)(2) applies because it merely
    clarified existing law. Moore squarely rejected this argument, holding that the
    2015 amendment changed, not clarified, existing law, and that it operates prospectively.
    31
    
    (Moore, supra
    , 248 Cal.App.4th at p. 247.) In determining that the amendment changed
    existing law, Moore pointed to the facts that the Legislature: (1) did not include a
    statement that it was merely clarifying existing law; (2) said it intended “ ‘to provide
    protection against retaliation,’ ” an unnecessary statement if such protection already
    existed; and (3) did not change the general retaliation provision, section 12940,
    subdivision (h), but instead added language to the provision addressing reasonable
    accommodations for disabilities. (Moore, at p. 247, quoting Stats. 2015, ch. 122, § 1,
    subd. (d), italics added.)
    Cornell does not even address Moore, which the Club cited in its brief, much less
    provide us with a reason not to follow it. She argues that the 2015 amendment merely
    clarified existing law because the Legislature stated that it “intend[ed] . . . to make clear
    that a request for reasonable accommodation on the basis of . . . disability is a protected
    activity.” (Stats. 2015, ch. 122, § 1, subd. (d), italics added.) We do not consider the use
    of the word “clear” in this context to be a “ ‘definitive “clarifying” expression by the
    Legislature,’ ” however, especially because in the next breath the Legislature said it
    intended to “provide” protection against retaliation. 
    (Moore, supra
    , 248 Cal.App.4th at
    pp. 246-247.) In light of the other circumstances Moore identified as suggesting that the
    amendment changed the law, we agree that section 12940, subdivision (m)(2) does not
    apply to acts occurring before the amendment took effect. Thus, it does not apply here.
    Finally, Cornell argues that even if a request for an accommodation was
    insufficient to establish she engaged in protected activity, she presented evidence that she
    engaged in a separate kind of protected activity by complaining to both Headley and the
    Personnel Committee that she considered the difference between her and Kayser’s pay to
    be “discriminatory.” Cornell never argued below, however, that these complaints
    constituted protected activity supporting a retaliation claim. “A party may not for the
    first time on appeal change its theory of relief.” (Western Oil & Gas Assn. v. Monterey
    Bay Unified Air Pollution Control Dist. (1989) 
    49 Cal. 3d 408
    , 427, fn. 20.) We conclude
    she has forfeited this argument, and she therefore cannot demonstrate that the trial court
    erred by granting summary adjudication of the retaliation claim.
    32
    D.     One of the Claims for Wrongful Discharge in Violation of Public Policy
    Was Improperly Dismissed but Two Were Properly Dismissed.
    In moving for summary adjudication, the Club argued that Cornell’s three claims
    for wrongful discharge in violation of public policy—which are premised, respectively,
    on the claims for disability discrimination, disability harassment, and retaliation—failed
    because she was not entitled to protection under the FEHA. The trial court agreed and
    granted summary adjudication of all three wrongful-discharge claims.
    Because we reverse the summary adjudication of Cornell’s discrimination claim,
    we also reverse the summary adjudication of the accompanying claim for wrongful
    discharge in violation of public policy, which alleged that Cornell was terminated on the
    basis of her obesity. (See City of Moorpark v. Superior Court (1998) 
    18 Cal. 4th 1143
    ,
    1158-1161 [claim for disability discrimination under the FEHA can support claim for
    wrongful discharge in violation of public policy].) Similarly, because we affirm the
    summary adjudication of the retaliation claim, we also affirm the summary adjudication
    of the accompanying claim alleging wrongful discharge in violation of public policy,
    which alleged that Cornell was terminated because she requested an accommodation for
    her disability. (See Hanson v. Lucky Stores, 
    Inc., supra
    , 74 Cal.App.4th at p. 229.)
    But even though we reverse the summary adjudication of Cornell’s harassment
    claim, we conclude that the trial court properly granted summary adjudication of the
    accompanying claim for wrongful discharge in violation of public policy. In ruling on
    the latter claim, the court noted that it “duplicate[d]” Cornell’s wrongful-discharge claim
    accompanying her discrimination claim. We agree with the court’s assessment.
    Although Cornell alleged in the wrongful-discharge claim accompanying the harassment
    claim that she was harassed on the basis of her obesity in violation of public policy, she
    did not allege that the harassment resulted in a constructive discharge or otherwise
    contributed to her termination. Instead, she alleged that she was terminated in violation
    of public policy only because the termination was based on her obesity. Therefore, the
    claim for wrongful discharge in violation of public policy that accompanies the
    harassment claim was properly dismissed.
    33
    E.     The Trial Court Properly Granted Summary Adjudication of the Claim for
    Intentional Infliction of Emotional Distress.
    Cornell argues that if we reverse summary adjudication of her disability-based
    FEHA claims, which we do, the claim for intentional infliction of emotional distress must
    also be revived. We are not persuaded. We agree with the Club that summary
    adjudication of Cornell’s claim for intentional infliction of emotional distress was proper
    because she “cannot establish [the Club] engaged in ‘extreme and outrageous’
    misbehavior.”
    The elements of a claim of intentional infliction of emotional distress are
    “ ‘ “ ‘ “(1) extreme and outrageous conduct by the defendant with the intention of
    causing, or reckless disregard of the probability of causing, emotional distress; (2) the
    plaintiff’s suffering severe or extreme emotional distress; and (3) actual and proximate
    causation of the emotional distress by the defendant’s outrageous conduct.” ’ ” ’
    [Citations.] A defendant’s conduct is ‘outrageous’ when it is so ‘ “ ‘extreme as to exceed
    all bounds of that usually tolerated in a civilized community.’ ” ’ ” (Hughes v. Pair
    (2009) 
    46 Cal. 4th 1035
    , 1050-1051.)
    The trial court granted summary adjudication of the claim for intentional infliction
    of emotional distress because it was premised on Cornell’s discrimination and harassment
    claims. Contrary to Cornell’s position otherwise, however, our reversal of the court’s
    ruling on those two claims does not compel reinstatement of the claim for intentional
    infliction of emotional distress. A plaintiff “may pursue a claim for intentional infliction
    of emotional distress in the employment context where the conduct at issue violates [the]
    FEHA and also satisfies the elements of the claim.” (Light v. Department of Parks &
    Recreation (2017) 14 Cal.App.5th 75, 101, italics added.) Here, we conclude as a matter
    of law that neither Headley’s comments, which were inappropriate but not severe, nor his
    official actions rise to the level of “outrageous conduct beyond the bounds of human
    decency.” (Janken v. GM Hughes Electronics (1996) 
    46 Cal. App. 4th 55
    , 80 [“personnel
    management decisions” cannot support a claim of intentional infliction of emotional
    34
    distress even if undertaken with discriminatory motive].) The court properly dismissed
    the claim for intentional infliction of emotional distress.
    F.     The Defamation Claim Must Be Revived Because There Is a Triable Issue
    as to Whether the Challenged Statements Were Made with Actual Malice.
    Finally, Cornell claims that the trial court erred by granting summary adjudication
    of her defamation claim on the basis that the Club’s statements were protected by the
    litigation privilege and common interest privilege. We agree. The litigation privilege
    does not apply, and there is a triable issue of material fact as to whether the Club made
    the statements with actual malice, defeating its reliance on the common interest privilege.
    “Defamation is an invasion of the interest in reputation. The tort involves the
    intentional publication of a statement of fact which is false, unprivileged, and has a
    natural tendency to injure or which causes special damage.” (Ringler Associates Inc. v.
    Maryland Casualty Co. (2000) 
    80 Cal. App. 4th 1165
    , 1179.)
    Cornell’s defamation claim covers statements by others that Cornell “illegally
    recorded a meeting of the . . . Board of Directors and later stole the recording device.”
    On appeal, the specific statements Cornell identifies include: (1) Miller’s statements to
    Rolley about Cornell’s termination, including that Cornell had “planted” the recording
    device; (2) Miller’s statements to Rolley and Club members that the attempt to tape the
    meeting was a crime and/or a felony; and (3) Gurganus’s statements to Club members
    that the attempted taping “was a violation of the Penal Code.” The trial court granted
    summary adjudication of this claim because it agreed with the Club that the litigation
    privilege and common interest privilege protected the communications at issue.
    1.     Litigation privilege.
    With exceptions that are not relevant here, the litigation privilege applies to a
    “publication or broadcast” made in any “judicial proceeding.” (Civ. Code, § 47,
    subd. (b).) “The usual formation is that the privilege applies to any communication
    (1) made in judicial or quasi-judicial proceedings; (2) by litigants or other participants
    authorized by law; (3) to achieve the objects of the litigation; and (4) that have some
    connection or logical relation to the action.” (Silberg v. Anderson (1990) 
    50 Cal. 3d 205
    ,
    35
    212.) The privilege’s primary purpose is “to encourage parties to feel free to exercise
    their fundamental right of resort to the courts for assistance in the resolution of their
    disputes, without being chilled from exercising this right by the fear that they may
    subsequently be sued in a derivative tort action arising out of something said or done in
    the context of the litigation.” (Edwards v. Centex Real Estate Corp. (1997)
    
    53 Cal. App. 4th 15
    , 29 (Edwards).) The Club has “the burden of establishing the
    preliminary facts” to support its “affirmative defense of the litigation privilege.” (Id. at
    p. 37; see also Consumer Cause, Inc. v. Smilecare (2001) 
    91 Cal. App. 4th 454
    , 469
    [defendant relying on affirmative defense in moving for summary judgment has “an
    initial burden of production to make a prima facie showing” that defense applies], italics
    omitted.)
    Although Civil Code section 47, subdivision (b) itself “includes nothing about
    communications made in a prelitigation context, . . . the courts have applied the
    [litigation] privilege to certain discrete categories of communications made in advance of
    actual litigation.” 
    (Edwards, supra
    , 53 Cal.App.4th at p. 30.) To be privileged, a
    prelitigation communication “must be ‘in furtherance of the objects of the litigation’ ”
    and “relate[] to litigation that is contemplated in good faith and under serious
    consideration.” (Action Apartment Assn., Inc. v. City of Santa Monica (2007) 
    41 Cal. 4th 1232
    , 1251.) “ ‘Good faith’ in this context refers to a good faith intention to file a lawsuit
    rather than a good faith belief in the truth of the communication.” (Digerati Holdings,
    LLC v. Young Money Entertainment, LLC (2011) 
    194 Cal. App. 4th 873
    , 887.) “Whether a
    prelitigation communication relates to litigation that is contemplated in good faith and
    under serious consideration is an issue of fact.” (Action Apartment, at p. 1251.)
    Edwards recognized that “the ‘bare possibility’ that a judicial proceeding ‘might
    be instituted’ in the future ‘is not to be used as a cloak to provide immunity’ for fraud and
    other tortious conduct.” 
    (Edwards, supra
    , 53 Cal.App.4th at p. 33.) To protect against
    this, Edwards established four additional “parameters of the [litigation] privilege . . .
    defined by the reasons providing justification for its existence:” (1) a judicial or quasi-
    judicial proceeding “must actually be suggested or proposed, orally or in writing”;
    36
    (2) “the verbal proposal of litigation must be made in good faith” and not merely as “a
    negotiating tactic”; (3) “the contemplated litigation must be imminent”; and (4) “the
    litigation must be proposed in order to obtain access to the courts for the purpose of
    resolving the dispute.” (Id. at pp. 33-36, italics omitted.)
    In moving for summary adjudication, the Club argued that the litigation privilege
    applied to the allegedly defamatory statements about Cornell because they were made
    after her “lawyer sent the [Club] a letter promising litigation” and her father “republished
    [the] letter to numerous club members just two days later.” In response, Cornell
    submitted a declaration from Tsai in which Tsai stated that the letter was intended “to
    resolve the matter without litigation” by having Cornell’s employment reinstated and that
    Tsai’s office ultimately never sent a demand letter or filed any claims on Cornell’s
    behalf. Cornell argued that the privilege thus did not apply under Edwards, which held
    that “a threat of litigation . . . made merely as a means of obtaining a settlement” is
    insufficient to trigger the privilege. 
    (Edwards, supra
    , 53 Cal.App.4th at p. 36.) The trial
    court agreed with the Club, ruling that the Tsai letter “expressly threaten[ed] litigation”
    and that Edwards was distinguishable on that basis. (See 
    id. at pp.
    37-38.)
    We conclude that the litigation privilege did not justify summary adjudication of
    Cornell’s defamation claim. As an initial matter, Edwards does not stand for the
    proposition that a letter from an attorney expressly threatening litigation is sufficient to
    give rise to the privilege. As Edwards explained, “even a threat to file a lawsuit,”
    including one made in an attorney demand letter, is “insufficient to activate the privilege
    if the threat is merely a negotiating tactic and not a serious proposal made in good faith
    contemplation of going to court.” 
    (Edwards, supra
    , 53 Cal.App.4th at p. 35 & fn. 10.)
    Thus, the wording of the Tsai letter alone provided an insufficient basis to conclude that
    the privilege applied. Given that whether litigation is contemplated in good faith and
    under serious consideration is an issue of fact, Tsai’s declaration was sufficient to create
    a triable issue of material fact about whether Cornell had the requisite mind state.
    Moreover, even if we agreed that the Tsai letter conclusively demonstrated that
    Cornell contemplated litigation in good faith, the determinative issue is whether the Club
    37
    contemplated litigation in good faith. “In order for [defendants] to be able to take
    advantage of the [litigation] privilege by applying it to their own communications, they
    must establish that at the time they made the subject communications, they themselves
    actually contemplated prospective litigation, seriously and in good faith.” 
    (Edwards, supra
    , 53 Cal.App.4th at p. 39; see also Eisenberg v. Alameda Newspapers, Inc. (1999)
    
    74 Cal. App. 4th 1359
    , 1380.) Here, the Club has identified no evidence that the allegedly
    defamatory statements were made when it contemplated litigation in good faith. It is also
    far from apparent that the statements at issue were “ ‘in furtherance of the objects’ ” of
    any contemplated litigation or otherwise protected the Club’s freedom of access to the
    courts. (Action Apartment Assn., Inc. v. City of Santa 
    Monica, supra
    , 41 Cal.4th at
    p. 1251.) Therefore, the Club failed to carry its “burden to establish the preliminary facts
    on which to base [its] affirmative defense of privilege.” (Eisenberg, at p. 1379.)
    2.     Common interest privilege.
    Under Civil Code section 47, subdivision (c), a “publication or broadcast” is
    privileged if it is made “[i]n a communication, without malice, to a person interested
    therein, (1) by one who is also interested, or (2) by one who stands in such a relation to
    the person interested as to afford a reasonable ground for supposing the motive for the
    communication to be innocent, or (3) who is requested by the person interested to give
    the information.” The privilege applies “ ‘where the communicator and recipient have a
    common interest and the communication is of a kind reasonably calculated to protect or
    further that interest,’ ” which “must be something other than mere general or idle
    curiosity, such as where the parties to the communication share a contractual, business[,]
    or similar relationship or [where] the defendant is protecting his [or her] own pecuniary
    interest.” (Hawran v. Hixson (2012) 
    209 Cal. App. 4th 256
    , 287.) “Communications
    made in a commercial setting relating to the conduct of an employee have been held to
    fall squarely within the qualified privilege for communications to interested persons.”
    (Cuenca v. Safeway San Francisco Employees Fed. Credit Union (1986) 
    180 Cal. App. 3d 985
    , 995.)
    38
    The Club “bears the initial burden of establishing that the statement in question
    was made on a privileged occasion,” and, if this initial burden is satisfied, the burden then
    shifts to Cornell to demonstrate that the statement was made with actual malice. (Taus v.
    Loftus (2007) 
    40 Cal. 4th 683
    , 721.) In moving for summary adjudication, the Club
    argued that the common interest privilege shielded “[t]he allegedly defamatory
    statements . . . made by Gurganus and Miller” because they were made in discussions
    only “with other club personnel or members . . .– i.e., the discussions were limited to
    those who had an interest in the club.”
    Cornell responded that it was not her burden to demonstrate malice but that even if
    it were, the evidence showed that the Club had “failed to thoroughly and adequately
    investigate . . . any of the defamatory allegations,” particularly because Headley “was
    known to be biased against [her], unwilling to accommodate her disability, untruthful,
    and very much motivated to commit the alleged crime” of attempting to surreptitiously
    record the Board meeting. (Italics omitted.) Citing her own and her father’s statements
    that they had heard from numerous other non-Club members that someone else had told
    them she was “terminated because she secretly planted a recording device in the Board
    meeting room,” she also argued that “statements to non-[Club] members cannot possibly
    be privileged under any theory.”
    The trial court agreed that the common interest privilege applied to any statements
    made to fellow Club members, and it excluded as inadmissible hearsay Cornell’s and
    Cornell’s father’s statements that non-members heard about Cornell’s termination from
    others. The court found that Cornell had not met her burden of showing that the
    statements were made with malice because (1) it was unclear the Club had a duty to
    investigate before terminating an at-will employee; (2) Miller had seen her reaching into
    the area where the recorder was found, providing a reasonable ground to believe the
    statements were true; and (3) the statements incorrectly suggesting that if she planted the
    recorder she had committed a felony were merely negligent.
    39
    a.      The privilege applies to these circumstances.
    Cornell argues that certain statements were made to people who did not have a
    common interest with the Club, defeating application of the common interest privilege.
    She claims that Miller’s statements to Rolley were not made to further a common interest
    because “Miller made his unsolicited comments about [Cornell] in spite of Rolley’s
    express desire not to hear them.” Cornell asserts that “[o]n these facts, it cannot be said
    that Miller’s statements were ‘reasonably calculated to protect or further’ an interest in
    common between him and Rolley.” Cornell did not assert this factual theory in her
    opposition to the Club’s motion for summary adjudication, however, and she has
    therefore forfeited it. (See Peart v. Ferro (2004) 
    119 Cal. App. 4th 60
    , 70.)
    In addition, Cornell claims that the trial court erred by excluding as hearsay the
    “evidence that defamatory publications were made to several non-Club members who
    had no need to know about the circumstances of [her] termination.” We review the
    court’s ruling for an abuse of discretion. (People v. Pirwani (2004) 
    119 Cal. App. 4th 770
    ,
    787.)
    Cornell relies on the “ ‘well-established exception or departure from the hearsay
    rule applying to cases in which the very fact in controversy is whether certain things were
    said or done and not . . . whether these things were true or false.’ ” (Russell v. Geis
    (1967) 
    251 Cal. App. 2d 560
    , 571.) While this principle might justify admission of
    testimony by non-Club members that they were told Cornell was terminated for secretly
    planting the recorder, Cornell does not explain how her and her father’s statements about
    what the non-Club members said they were told also fall into a hearsay exception. (See
    People v. Arias (1996) 
    13 Cal. 4th 92
    , 149 [“multiple hearsay is admissible for its truth
    only if each hearsay layer separately meets the requirements of a hearsay exception”].)
    Therefore, she fails to convince us that the trial court’s exclusion of this evidence was
    improper and, as a result, that any of the statements at issue were made to people who did
    not share a common interest with the Club.
    40
    b.   There is a triable issue of whether actual malice existed.
    Because the Club carried its initial burden, the burden shifted to Cornell to
    demonstrate a triable issue of material fact about whether the Club acted with actual
    malice in making the statements at issue. “ ‘ “The malice necessary to defeat a qualified
    privilege is ‘actual malice’ which is established by a showing that the publication was
    motivated by hatred or ill will towards the plaintiff or by a showing that the defendant
    lacked reasonable grounds for belief in the truth of the publication and therefore acted in
    reckless disregard of the plaintiff’s rights.” ’ ” (Taus v. 
    Loftus, supra
    , 40 Cal.4th at
    p. 721; see also Mamou v. Trendwest Resorts, Inc. (2008) 
    165 Cal. App. 4th 686
    , 729
    [privilege does not apply if statement is motivated “ ‘ “by any cause other than the desire
    to protect the interest for the protection of which the privilege is given” ’ ”].) We note
    that in arguing there is a triable issue about actual malice, Cornell focuses exclusively on
    the evidence to support a belief that she planted the recorder, not a belief that any such
    action constituted a felony. As a result, we do not address whether there is a triable issue
    as to whether the Club acted with actual malice in stating that Cornell’s alleged conduct
    constituted a felony.
    We conclude that there is sufficient evidence to create a triable issue of material
    fact as to whether the challenged statements about Cornell planting the recorder were
    made with actual malice. “ ‘[M]alice focuses upon the defendant’s state of mind, not his
    [or her] conduct.’ ” (Noel v. River Hills Wilsons, Inc. (2003) 
    113 Cal. App. 4th 1363
    ,
    1370.) As we discussed above in addressing the issue of pretext, a triable issue exists as
    to whether Gurganus and Miller actually believed that Cornell planted the recorder. If
    they did not, in fact, believe this, then they acted with actual malice in stating that she
    planted the recorder. (See Mamou v. Trendwest Resorts, 
    Inc., supra
    , 165 Cal.App.4th at
    pp. 691, 729-730 [triable issue of material fact as to actual malice based on “evidence
    from which a fact finder could reasonably infer that the authors of at least some of the
    defamatory statements knew they were false when made”].) Thus, our determination that
    there is a triable issue as to whether the two men actually believed Cornell planted the
    recorder compels us to conclude that there is a triable issue as to whether they acted with
    41
    actual malice in stating that she had. We perceive no other basis on which to affirm the
    dismissal of Cornell’s defamation claim, and we therefore reverse that ruling.
    III.
    DISPOSITION
    The judgment is reversed in part as to Cornell’s claims for discrimination and
    harassment under the FEHA, wrongful termination in violation of public policy based on
    the FEHA discrimination claim, and defamation. The judgment is affirmed in part as to
    her claims for failure to accommodate and retaliation under the FEHA, wrongful
    termination in violation of public policy based on the FEHA harassment and retaliation
    claims, and intentional infliction of emotional distress. The case is remanded to the trial
    court for further proceedings consistent with this opinion. The parties shall bear their
    own costs on appeal.
    42
    _________________________
    Humes, P.J.
    We concur:
    _________________________
    Margulies, J.
    _________________________
    Banke, J.
    Cornell v. Berkeley Tennis Club A147516
    43
    Trial Court:
    Superior Court of the County of Alameda
    Trial Judge:
    Hon. Brenda Fay Harbin-Forte
    Counsel for Plaintiff and Appellant:
    Barbara A. Lawless, Lawless and Lawless
    Charles D. Yu, Lawless and Lawless
    Emily Stehr McGrath, Lawless and Lawless
    Counsel for Defendant and Respondent:
    Kathleen M. Ewins, Long & Levit LLP
    Shane M. Cahill, Long & Levit LLP
    Cornell v. Berkeley Tennis Club A147516
    44