Woodruff v. County of San Diego In-Home Supportive Services Public Authority CA4/1 ( 2014 )


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  • Filed 6/24/14 Woodruff v. County of San Diego In-Home Supportive Services Public Authority CA4/1
    NOT TO BE PUBLISHED IN OFFICIAL REPORTS
    California Rules of Court, rule 8.1115(a), prohibits courts and parties from citing or relying on opinions not certified for publication or
    ordered published, except as specified by rule 8.1115(b). This opinion has not been certified for publication or ordered published for
    purposes of rule 8.1115.
    COURT OF APPEAL, FOURTH APPELLATE DISTRICT
    DIVISION ONE
    STATE OF CALIFORNIA
    DEBIE WOODRUFF et al.,                                                   D062180
    Plaintiffs and Appellants,
    v.                                                              (Super. Ct. No. 37-2008-00096957-
    CU-OE-CTL)
    COUNTY OF SAN DIEGO IN-HOME
    SUPPORTIVE SERVICES PUBLIC
    AUTHORITY,
    Defendant and Respondent.
    APPEAL from a judgment of the Superior Court of San Diego County, Ronald L. Styn and
    Lorna A. Alksne, Judges. Affirmed in part; reversed in part.
    Law Offices of David J. Gallo and David J. Gallo for Plaintiffs and Appellants.
    Thomas E. Montgomery, County Counsel, and William H. Songer, Deputy County
    Counsel, for Defendant and Respondent.
    I
    INTRODUCTION
    The In-Home Supportive Services (IHSS) program is a Medi-Cal based public assistance
    program that provides domestic, paramedical and personal care services to qualified aged, blind
    or disabled persons who cannot safely remain in their own homes without such services
    (recipients). (Welf. & Inst. Code, §§ 12300, 12300.1.)1 In San Diego County, the IHSS program
    is administered through a public entity (Public Authority). Its governing board is the San Diego
    County Board of Supervisors.
    Debie Woodruff, Ollie Katrina Baptiste and Miriam St. Germaine2 (collectively,
    Appellants) provided in-home supportive services to recipients through Public Authority. They
    initiated or joined a class action suit against Public Authority for unpaid wages and overtime
    under Labor Code section 1194, claiming that they, and members of their class, had not been paid
    for all hours worked and further claiming that they were entitled to hourly wages for time spent
    attending an orientation, completing a mandatory background check, and for noncommute work-
    related travel time. Appellants posited that they were not paid for all hours worked because
    Public Authority retroactively reduced the number of authorized hours if the recipient died before
    the end of the calendar month. When that happened, the provider was not paid for the hours that
    he or she had already worked in excess of the retroactively reduced hours. In addition, Public
    Authority capped the number of hours that a provider could work for a recipient in the first two
    weeks of a month at 60 percent of the total number of hours that were authorized for the month
    (60 percent rule). Appellants maintained that as a result of the retroactive application of this rule,
    they had not been paid for the full number of hours that they had worked.
    Appellants contend that the trial court erred by sustaining Public Authority's demurrer to
    Appellants' claims for unpaid overtime wages on the ground that Public Authority, as a public
    1     Unless otherwise specified, further statutory references are to the Welfare and Institutions
    Code.
    2    The complaint was amended in 2011 to state the true names of Appellants Baptiste and St.
    Germaine.
    2
    entity, is exempt from subject wage and hour statutes and regulations; denying their requests for
    leave to amend the complaint to add claims for expenses for completing mandatory background
    checks; and granting Public Authority's motion for summary judgment on their claim for
    compensation for attending an orientation program. Appellants also assert that the trial court
    erroneously excluded evidence of a provider's travel time between recipients' homes and erred in
    instructing the jury concerning the definition of "authorized services."
    We conclude that the trial court did not err when it determined that Public Authority is an
    employer of IHSS providers. However, the court erred as a matter of law when it determined that
    Public Authority is not subject to Labor Code section 510, which governs compensation for
    overtime hours, and Labor Code section 2802, which governs compensation for expenditures or
    losses incurred by an employee in direct consequence of the discharge of his or her duties, and
    therefore abused its discretion when it sustained Public Authority's demurrer without leave to
    amend to Appellants' claim for overtime wages and compensation for expenses incurred on behalf
    of a recipient.
    We also conclude that the trial court did not err when it denied Appellants' motion for
    leave to file a claim for compensation and reimbursement for time spent and expenses incurred in
    completing mandatory background checks and reviewing written orientation materials as required
    under section 12301.24. Further, the trial court did not err in granting Public Authority's motion
    for summary adjudication on the issue of compensation for attending an orientation program,
    prior to the enactment of section 12301.24 (pre-2009 orientation), and in excluding evidence of
    Appellants' travel time between recipients' homes. However, the court erred in denying
    Appellants' request to amend the complaint to add a claim for compensation for attending an
    orientation and completing the enrollment process in person after the enactment of section
    3
    12301.24, which imposed this requirement only on prospective providers and not current
    providers.
    Finally, we conclude that the trial court erred when it denied Appellants' request to instruct
    the jury that Appellants were entitled to be paid for every hour worked performing authorized
    services, including "wait time," and instead instructed the jury that Appellants were entitled to
    compensation only for the time spent actually performing authorized services. The instructional
    error is not harmless with respect to any unpaid hours claimed for attending to a dying recipient
    and those hours worked that were not paid because Public Authority retroactively reduced the
    recipient's approved hours. However, an "hours worked" instruction was not required for time
    that St. Germaine spent caring for a client's service dog because this is not an authorized service
    under the relevant IHSS statutes. Accordingly, we affirm in part and reverse in part.
    II
    FACTUAL AND PROCEDURAL BACKGROUND
    In November 2008, Woodruff filed a class action complaint claiming that Public Authority
    engaged in systematic violations of applicable provisions of the Labor Code and wage orders
    issued by the California Industrial Welfare Commission (IWC). The complaint sought recovery
    of unpaid wages, including overtime compensation and payment of the minimum wage for all
    hours worked, plus prejudgment interest, attorney fees and costs. (Labor Code, § 1194.)
    Public Authority demurred to the complaint on the grounds that it is not the plaintiffs'
    employer, and that even if it is their employer, as a public entity, it is immune from Labor Code
    and regulatory wage and overtime requirements. Woodruff filed a first amended complaint
    (FAC) that added allegations that when a recipient of IHSS died or otherwise became ineligible to
    receive in-home supportive services during the month, Public Authority would retroactively
    4
    reduce the number of authorized hours for that month and as a result, had not paid providers for
    all hours worked during those months. The amended complaint also alleged that Public Authority
    had not paid providers for overtime hours, as required under statutory and regulatory provisions,
    and had not paid providers the minimum wage for each hour worked, including for time spent in
    mandatory training and orientation, and traveling between work sites during the work day.
    The trial court3 ruled that Public Authority is Appellants' employer. However, the court
    sustained Public Authority's demurrer on Appellants' claims that Public Authority had violated
    statutory and regulatory requirements for overtime compensation, minimum wage and penalty
    wage requirements, and that its practice of retroactively prorating the recipient's eligible hours,
    without regard to the hours that the provider had already worked, violated applicable minimum
    wage laws.
    The trial court certified the class as those persons who worked as providers of IHSS from
    November 26, 2005 to January 29, 2009, and who had been required to attend a
    training/orientation session in order to be listed as a provider on the IHSS registry (Registry) and
    were not compensated for attending the session.
    In September 2010, Woodruff filed a motion for leave to file a second amended complaint
    (SAC) to add a claim seeking reimbursement from Public Authority for job-related expenses,
    including expenses incurred for fingerprinting and background checks, and also seeking payment
    of minimum wage for all hours worked. Woodruff also sought to add a claim for compensation
    and reimbursement for noncommute travel time, including time spent shopping or running
    3      Judge Ronald Styn heard and ruled on Public Authority's demurrer.
    5
    errands for a recipient, and time spent accompanying and transporting a recipient to medical
    appointments. The court denied the motion for leave to amend.
    In May 2011, the trial court granted Public Authority's motion for summary adjudication
    on the claim that it had violated minimum wage laws by not compensating providers for attending
    an orientation. This ruling disposed of the only claim for which the class had been certified.
    A jury trial on the issue of whether Public Authority had paid minimum wage to the
    Appellants for all hours worked was held in March 2012.4 Albert Sayles, the executive director
    of the Public Authority, testified that providers were paid for each authorized hour worked within
    the statutory limits. The county social worker assessed each recipient's needs and determined, on
    a task-by-task basis, the number of participant hours that would be authorized. Authorized tasks
    included meal preparation, respiration care, bathing, dressing, housekeeping, yard hazard
    abatement, bowel and bladder care, feeding, ambulation, and repositioning if bedridden. Services
    for companionship or sitting with a recipient were never authorized. Public Authority did not
    control the county social worker's assessment of the recipient's needs.
    Sayles testified that whenever a recipient became ineligible for IHSS, whether by death,
    hospitalization, institutionalization, or other circumstances, the hours approved for the recipient
    for that month were automatically recalculated to reflect ineligibility for part of the month.
    Sayles acknowledged that it was possible that if a recipient passed away, the provider may have
    already worked more hours than were retroactively authorized. In that event, the county social
    worker had the authority to adjust the recipient's approved hours to authorize payment for all
    hours that the provider had actually worked for that recipient. If the social worker did not
    4      Judge Lorna Alksne presided at the trial.
    6
    approve the hours, Public Authority could not pay the provider for the hours worked in excess of
    the reduction in authorized hours.
    Woodruff testified that when she sought employment as an IHSS provider in 2004, she
    attended an orientation, filled out a form for a background check and was fingerprinted. IHSS
    personnel told her that once she was approved, she would be placed on Public Authority's
    Registry and her name would be provided to IHSS recipients.5
    In the summer of 2008, Woodruff was hired by the family of Lucille C.6 Lucille was 97
    years old and in failing health. She was living with her granddaughter, Adele C. Woodruff
    provided authorized in-home supportive services to Lucille, including meal preparation and
    cleanup, laundry, maintenance of her respiration equipment, treatment of bedsores, bowel and
    bladder care, and feeding, bathing, dressing and grooming.
    The social worker authorized 143.6 hours of services for Lucille in September 2008.
    Woodruff worked 48 hours during the first pay period in September. When she received her
    paycheck, her time card stated that there were 95.6 authorized hours remaining for the second pay
    period in September. When a family member from out of state who had been helping with
    Lucille's care returned home, Adele, who worked full time, requested that Woodruff not leave
    Lucille alone during the day.
    Woodruff testified that because Lucille had bed sores, she repositioned Lucille every half
    hour. Woodruff monitored Lucille's oxygen equipment and breathing, checked frequently for
    5      Recipients have the right to hire providers of their choice. (§ 12301.6, subd. (c)(1).)
    Recipients may elect to receive services from IHSS personnel who are not referred to them by the
    public authority or nonprofit consortium. (Id., subd. (h).)
    6     To maintain confidentiality, we refer to recipients and their family members by their first
    names.
    7
    soiling, dampened Lucille's mouth, made smoothies and tried to feed her, kept her as hydrated as
    possible, changed her gowns, administered pain medications, and read to Lucille while sitting and
    monitoring Lucille's condition, trying to keep her comfortable. Lucille died on September 22.
    Woodruff submitted a time card to Public Authority for 72 hours, stating that she had
    worked 12 hours a day for six days. She was paid for only 35 hours. The social worker told
    Woodruff that the number of authorized hours for September had been prorated according to the
    date of Lucille's death. Accordingly, Woodruff was paid for only 35 hours.
    Lucille's granddaughter, Adele, testified that Woodruff cared for Lucille when no family
    member or hospice volunteers were available. Adele kept track of Woodruff's time. Her calendar
    notes showed that in the second half of September, Woodruff worked nine and a half hours on
    September 16, ten and a half hours on the 17th, eight and a half on the 18th, and five and a quarter
    hours on the 19th, for a total of 333/4 hours. Woodruff's time sheet showed that she had worked
    12 hours every day from September 16 through 21. Adele acknowledged that she had signed
    Woodruff's time sheet for 72 hours, certifying that it was true, accurate and complete.
    Ollie Katrina Baptiste testified that she worked for Raymond S. from 2007 to 2010.
    Baptiste assisted Raymond with cleaning, laundry, shopping, errands, personal care, and medical
    appointments. In June 2009, Baptiste worked 10 hours for Raymond but misplaced her time
    sheet. She personally delivered a replacement time sheet to the IHSS office. When Baptiste later
    inquired as to why she had not received payment, Public Authority told her that her time sheet
    had not been processed yet. They never told her that they did not have the time sheet. Baptiste
    was never paid for the 10 hours that she worked for Raymond in June 2009. In addition, when
    Raymond was admitted to the hospital, the social worker retroactively cut the hours that had been
    authorized for his care. As a result, Baptiste was not paid for 30 hours that she had worked.
    8
    Baptiste had another client, Roy K., who had suffered a stroke. She went to his home
    every day to make sure that he was eating. She took him to the Food Bank and tried to arrange
    Meals On Wheels for him. When Baptiste was not successful in obtaining additional services for
    Roy, she telephoned the social worker for help. According to Baptiste, the social worker did not
    appear to be interested. The social worker reduced the number of hours that Baptiste was
    authorized to work for Roy from 59 hours to nine hours per month. When Baptiste went to Roy's
    house to have him sign her time sheet, she found him on the floor in his underwear, covered in
    feces. Baptiste telephoned the social worker to inform her of Roy's condition. The social worker
    told Baptiste that Baptiste had been replaced by another provider. Baptiste had two time sheets
    for Roy for which she had not been paid because he went into assisted living and refused to sign a
    time sheet. The social worker would not authorize the hours and payroll was not allowed to
    process it. Baptiste testified that she was not paid for 10 hours in June 2009, 20 hours in March
    2009, and 59 hours in May 2007. In addition, she was not paid for 10 hours (out of 20) that she
    had worked for a schizophrenic client, Mary P. The number of hours authorized for Mary's care
    was cut after Mary told the social worker that she was "fine." In all, Baptiste was not paid for 99
    hours of in-home supportive services that she had provided to her clients.
    Miriam St. Germaine testified that she worked for a client, Denny R., who was a
    quadriplegic. St. Germaine went to his house in the morning on a daily basis. She drained
    Denny's catheter, helped him exercise, made breakfast for him and ensured that he had lunch for
    the day. St. Germaine also fed Denny's service dog, Sage.
    In June 2008, St. Germaine was authorized to work 50 hours a month for Denny. Denny's
    need for services increased significantly when his mother, who had been assisting with his care,
    became ill and another provider quit. St. Germaine submitted 42 hours for the first pay period in
    9
    June. She was paid for 29.5 hours. The social worker informed St. Germaine that a rule
    prohibited payment of more than 60 percent of the total authorized monthly hours in the first half
    of any month.
    Toward the end of the month, Denny was admitted to the hospital for treatment of a
    chronic infection. He was scheduled to return home a few days later. St. Germaine prepared his
    home for his return. She also cared for Sage because there was no one else who could take the
    dog. Denny passed away unexpectedly while in the hospital. St. Germaine was instructed not to
    put the 11 hours that she had spent taking care of Sage on her time sheet, and she did not. She
    was paid for 80 of the 92.5 hours that she reported she had worked in June.
    Meredith McCarthy, assistant director of Public Authority, testified that authorized hours
    were retroactively reduced after a recipient's death. She had no reason to believe that Woodruff
    had been informed of that policy. Public Authority did not pay providers for any hours that they
    may have worked in excess of 60 percent of hours authorized for any month during the first pay
    period of the month. Because of this rule, St. Germaine was not paid for 12.5 hours. McCarthy
    had no reason to believe that providers were informed of that policy. With respect to Baptiste's
    claim that she was not paid for the hours that she worked for Raymond in June 2009, McCarthy
    testified that Public Authority did not have any record of Baptiste's June 2009 time sheet.
    Vickie Molzen, the IHSS program manager, testified that the 60 percent rule was a policy
    of the State of California that had been in effect for at least 18 years. It was the recipient's
    prerogative to schedule providers. Recipients were told to be careful in allocating their hours.
    Molzen acknowledged that recipients were frail and that their situations could decline. If that
    happened, the provider or the recipient should inform the social worker that the recipient needed
    more hours. The social worker was authorized to make an adjustment to the 60 percent rule using
    10
    a special transaction. However, hours worked in the first pay period of each month in excess of
    60 percent of the total number of authorized hours for that month would not be paid unless the
    social worker had been informed in advance that the recipient had additional needs and had
    approved additional hours.
    Ellen Schmeding oversaw IHSS and Adult Protective programs on behalf of San Diego
    County. Each recipient's hours were authorized on a monthly basis. If the social worker did not
    authorize hours in a particular service category, the recipient was not eligible to receive care in
    that category. Protective supervision services were authorized only for those recipients who had
    cognitive impairments. The recipient was responsible to schedule the provider's hours. Providers
    received notice of the recipient's monthly authorized hours on their time sheets. Most providers
    would realize that they could not work all of the authorized hours in the first part of the month. If
    the recipient passed away before signing a time sheet, the provider would not be paid unless the
    provider's work hours could be verified. A social worker could make an accommodation to pay
    the provider if the recipient died.
    Janet Williams, the social worker with the San Diego County Health and Human Services
    Agency who had authorized 143.6 service hours for Lucille in June 2008, acknowledged that if a
    recipient needed additional care and then passed away, a provider might not be paid for all of the
    hours that the provider had worked for that recipient.
    The trial court rejected Appellants' request to instruct the jury that Appellants were entitled
    to minimum wage for each hour that they had worked providing authorized services, including
    any waiting time. Instead, the trial court instructed the jury that "[o]nly those services that I have
    described as supportive services are authorized for payment through the IHSS program."
    11
    On a special verdict form, the jury was asked to decide whether each plaintiff had
    performed work for Public Authority. If the answer was "yes," the jury was to determine whether
    the plaintiff had been paid at least the minimum wage by Public Authority "for each hour worked
    performing authorized services." If the answer was "no," the jury was to determine the number of
    hours that the plaintiff had not been paid for authorized services.
    The jury determined that each of the Appellants had performed work for Public Authority
    and that they had each been paid at least the minimum wage for each hour worked performing
    authorized services. The court entered judgment on the jury verdict in favor of Public Authority.
    III
    DISCUSSION
    A.     Overview of the IHSS program
    The IHSS program is designed to provide supportive services7 to aged, blind, or disabled
    persons who are unable to perform the services themselves and who cannot safely remain in their
    7       Supportive services include domestic services, services related to domestic services, heavy
    cleaning, personal care services, assistance with medical appointments or visiting alternative
    resource sites, yard hazard abatement, protective supervision, teach and demonstration services
    and paramedical services. (§ 12300, subd. (b); § 14132.95, subd. (d)(1).) Ancillary services
    including meal preparation and cleanup, routine laundry, shopping for food and other necessities,
    and domestic services may also be provided as long as these ancillary services are subordinate to
    personal care services. (§ 14132.95, subd. (d)(2).)
    Personal care services includes all of the following: assistance with ambulation; bathing,
    oral hygiene, and grooming; dressing; care and assistance with prosthetic devices; bowel, bladder,
    and menstrual care; repositioning, skin care, range of motion exercises, and transfers; feeding and
    assurance of adequate fluid intake; respiration; and assistance with self-administration of
    medications. (§ 12300, subd. (c).)
    Supportive services also includes those "necessary paramedical services that are ordered
    by a licensed health care professional who is lawfully authorized to do so, which persons could
    provide for themselves but for their functional limitations. Paramedical services include the
    administration of medications, puncturing the skin or inserting a medical device into a body
    12
    homes or abodes of their own choosing unless these services are provided. (§ 12300, subd. (a);
    see Guerrero v. Superior Court (2013) 
    213 Cal. App. 4th 912
    , 921-924 (Guerrero) [detailing the
    statutory history of the IHSS program].) "The program compensates persons who provide the
    services to a qualifying incapacitated person." (Basden v. Wagner (2010) 
    181 Cal. App. 4th 929
    ,
    931 (Basden).)
    Each county is required to act as, or establish, an employer for IHSS providers for
    purposes of collective bargaining and other applicable state or federal laws. (§ 12302.25, subd.
    (a).)8 A county may hire homemakers and other IHSS personnel, or may contract with a city,
    county, or city or county agency, a local health district, a voluntary nonprofit agency, a
    proprietary agency, or an individual, or make direct payment to a recipient for the purchase of
    services. (§ 12302.) At its option, a county board of supervisors may elect either to contract with
    a nonprofit consortium, or establish, by ordinance, a public authority, to provide for the delivery
    of in-home supportive services. (§ 12301.6, subd. (b).)
    In 2001, San Diego County created a Public Authority to provide for the delivery of in-
    home supportive services. (San Diego County Ord. No. 9345 added art. IIIb to the San Diego
    County Admin. Code, eff. July 19, 2001.) The IHSS Public Authority is a corporate public body
    orifice, activities requiring sterile procedures, or other activities requiring judgment based on
    training given by a licensed health care professional." (§ 12300.1.)
    8      In 2012, the Legislature amended section 12302.25, subdivision (a). Section 12302.25
    now provides that the county shall act as, or establish, an employer for in-home supportive
    services for purposes of collective bargaining and other applicable state and federal laws, except
    as provided in section 110000 et seq. Title 23 of the Government Code. (Stats. 2012, ch. 439,
    § 34, eff. Sept. 22, 2012.) Our discussion in this opinion is limited to the claims raised under the
    previous version of this statute, which was in effect at the time of the proceedings at issue here.
    13
    that exercises public and essential governmental functions and has all necessary powers and
    authority to carry out the delivery of in-home supportive services. (§ 12301.6, subd. (b)(2)(B).)
    The Legislature requires that any IHSS public authority provide all of the following
    functions: assist recipients in finding IHSS personnel through the establishment of a registry;
    investigate the qualifications and background of potential personnel; and establish a referral
    system under which IHSS personnel shall be referred to recipients. In addition, public authorities
    are to provide for training for providers and recipients; perform any other functions related to the
    delivery of in-home supportive services; and ensure compliance with the personal care option
    under applicable federal law. (§ 12301.6, subd. (e).)
    Any public authority is deemed to be the employer of personnel who are referred to
    recipients of IHSS, for the purposes of collective bargaining over wages, hours, and other terms
    and conditions of employment. Recipients retain the right to hire, fire and supervise the work of
    any IHSS personnel who provide services to them. (§ 12301.6, subd. (c)(1).) In selecting
    providers to perform services, preference shall be given to any qualified provider who is chosen
    by any recipient of personal care services. (§ 12304.1.) Recipients of IHSS may elect to receive
    services from providers who are not referred to them by the public authority. Those providers
    shall be referred to the public authority for the purposes of wages, benefits, and other terms and
    conditions of employment. (§ 12301.6, subd. (h).)
    B.     Overview of applicable wage orders
    "California's labor statutes reflect a strong public policy in favor of full payment of wages
    for all hours worked." (Armenta v. Osmose, Inc. (2005) 
    135 Cal. App. 4th 314
    , 324.) California
    law governing wages, hours, and working conditions is embodied, to a large extent, in Labor
    Code section 1171 et seq. and the regulations (wage orders) promulgated by the IWC. (Gould v.
    14
    Maryland Sound Industries, Inc. (1995) 
    31 Cal. App. 4th 1137
    , 1148.) A claim under Labor Code
    1194 is a claim under the applicable wage order and is subject to the wage order's definitional
    provisions. (Martinez v. Combs (2010) 
    49 Cal. 4th 35
    , 63 (Martinez).)
    IWC has a " 'broad statutory mandate' to regulate the working conditions of employees in
    California, including setting standards for minimum wages and maximum hours. [Citation.]"
    (Sheppard v. North Orange County Regional Occupational Program (2010) 
    191 Cal. App. 4th 289
    , 304-305.) The IWC has promulgated numerous wage orders, including a minimum wage
    order and other orders that are specific to various occupations. (See Cal. Code Regs., tit. 8,
    §§ 11000-11170.) "Courts must give the IWC's wage orders independent effect in order to
    protect the commission's delegated authority to enforce the state's wage laws and, as appropriate,
    to provide greater protection to workers than federal law affords. [Citations.]" 
    (Martinez, supra
    ,
    49 Cal.4th at pp. 68, 67.)9 IWC wage orders are to be accorded the same dignity as statutes and
    are " 'presumptively valid' " legislative regulations of the employment relationship. (Brinker
    Restaurant Corp. v. Superior Court (2012) 
    53 Cal. 4th 1004
    , 1027, citing Martinez, at p. 65.)
    IWC has adopted minimum wage orders pursuant to statute. (See Labor Code, § 1182.11.)
    Wage order No. 4 generally applies to "all persons employed in professional, technical, clerical,
    mechanical, and similar occupations whether paid on a time, piece rate, commission, or other
    basis . . . ." (Cal. Code Regs., tit. 8, § 11040, subd. (1).) It sets a minimum wage and further
    provides that "[e]very employer shall pay to each employee, on the established payday for the
    period involved, not less than the applicable minimum wage for all hours worked in the payroll
    9      Federal wage law is codified in the Fair Labor Standards Act (FLSA). (29 U.S.C. §§ 201-
    219; see also 29 C.F.R. § 541.0 et seq.)
    15
    period, whether the remuneration is measured by time, piece, commission, or otherwise." (Id.,
    § 11140, subd. (4)(B), italics added.)
    Wage order No. 15 applies to persons employed in "household occupations," including
    IHSS providers. (Cal. Code Regs., tit. 8, § 11150; 
    Guerrero, supra
    , 213 Cal.App.4th at p.
    946.)10 " 'Household Occupations' " means "all services related to the care of persons or
    maintenance of a private household or its premises by an employee of a private householder,"
    including, but not limited to, cooks, day workers, graduate nurses, grooms, house cleaners,
    housekeepers, maids, and practical nurses. (Cal. Code Regs., tit. 8, § 11150, subd. (2)(I).) Wage
    order No. 15 defines " '[h]ours worked' " as "the time during which an employee is subject to the
    control of an employer, and includes all the time the employee is suffered or permitted to work,
    whether or not required to do so." (Id., subd. (2)(H).)
    10     We reject Public Authority's argument that wage order No. 2 (Cal. Code Regs., tit. 8,
    § 11020), which exempts public employees from overtime wage requirements, controls here.
    Wage order No. 2 applies to all persons employed in the personal services industry, which means
    any business operated for the purpose of providing any service "used or useful in the care,
    cleansing, or beautification of the body, skin, nails, or hair, or in the enhancement of personal
    appearance or health, including but not limited to beauty salons, . . . barber shops, bath and
    massage parlors, physical conditioning, weight control salons, health clubs, and mortuaries."
    (Cal. Code Regs., tit. 8, § 11020, subd. (2)(J).)
    By contrast, IHSS providers generally provide " 'services related to the care of persons or
    maintenance of a private household or its premises [as] an employee of a private householder' " as
    described in wage order No. 15. (
    Guerrero, supra
    , 213 Cal.App.4th at p. 955.)
    16
    IV
    THE EMPLOYMENT RELATIONSHIP BETWEEN PUBLIC AUTHORITY AND IHSS
    PROVIDERS
    A.    Public Authority may raise on appeal the issue of whether it is Appellants' employer for
    purposes of compliance with wage and hour laws
    Citing the IHSS statutory scheme, the trial court ruled that Public Authority is the
    employer of IHSS providers.11 Without having filed a cross-appeal challenging the trial court's
    finding that Public Authority is Appellants' employer, Public Authority asserts that Appellants
    cannot show reversible error on any claim unless Public Authority is, legally and factually, their
    employer for wage and hour purposes. Public Authority offers extensive argument in its briefing
    as to why it is not Appellants' employer and asks this court to affirm the judgment in its favor,
    and each of the trial court's challenged rulings, on this ground alone.
    Generally, respondents who fail to file a cross-appeal cannot claim error in connection
    with the opposing party's appeal. (Estate of Powell (2000) 
    83 Cal. App. 4th 1434
    , 1439; California
    State Employees' Assn. v. State Personnel Bd. (1986) 
    178 Cal. App. 3d 372
    , 382, fn. 7 [as a general
    rule, a respondent who has not appealed from the judgment may not urge error on appeal].)
    However, section 906 of the Code of Civil Procedure provides a limited exception to this rule:
    The respondent may, without appealing from the judgment, ask the reviewing court to review any
    of the trial court's orders or rulings for the purpose of determining whether the appellant was
    prejudiced by the error or errors upon which he or she relies for reversal or modification of the
    11      The trial court did not expressly state that it found that Public Authority was Appellants'
    employer for purposes of compliance with wage and hour laws. However, we infer that this is the
    court's finding since Public Authority does not dispute that it is the employer of IHSS personnel
    for purposes of negotiating wages, benefits, and terms and conditions of employment. The court
    subsequently ruled that as a public employer, Public Authority is exempt from wage and hour
    laws. See Discussion, part V.B., post.
    17
    judgment from which the appeal is taken. (Hutchinson v. City of Sacramento (1993) 
    17 Cal. App. 4th 791
    , 798.) " 'The purpose of the statutory exception is to allow a respondent to assert
    a legal theory which may result in affirmance of the judgment.' [Citation.]" (Ibid.; Fuller v.
    Bowen (2012) 
    203 Cal. App. 4th 1476
    , 1484.) Because Public Authority's argument is that
    Appellants were not prejudiced by any of the trial court's orders or rulings since Public Authority
    is not their employer for purposes of compliance with wage and hour laws, we address this
    contention.
    Public Authority argues that every IHSS provider has more than one employer, each of
    which acts as an employer only for certain specified purposes. Public Authority asserts that it
    does not exercise control over the wages, hours, or working conditions of any provider and
    instead, acts merely as "a payroll processor." Public Authority maintains that the State of
    California is the employer of IHSS personnel for purposes of workers compensation,
    unemployment, federal and state income tax withholding, and old-age survivor and disability
    benefits (§§ 12302.2, 12302.21), and that the IHSS recipient is the provider's employer for
    purposes of other applicable state or federal laws, including wage laws. In the alternative, Public
    Authority contends that if this court determines that it is Appellants' employer, it is
    constitutionally immune from statutory and regulatory wage and hour laws because it is a public
    entity.
    B.     The trial court did not err when it determined that Public Authority is Appellants' employer
    under the IHSS statutory scheme
    Public Authority acknowledges that it is the employer of IHSS personnel for purposes of
    collective bargaining, i.e., for negotiating wages, benefits, and terms and conditions of
    employment. However, citing section 12301.6, subdivision (c)(1), which provides that the
    18
    recipient of in-home supportive services retains "the right to hire, fire, and supervise the work of
    any IHSS personnel providing services to them," Public Authority maintains that it is not the
    employer for purposes of compliance with wage and hour laws. We reject this contention.
    The Legislature enacted the IHSS program in 1973 to provide supportive services to
    qualified aged, blind or disabled persons to allow them to remain in their homes and avoid
    institutionalization. (
    Guerrero, supra
    , 213 Cal.App.4th at p. 920; 
    Basden, supra
    , 181
    Cal.App.4th at p. 931.) The California Department of Social Services (DSS) " 'promulgates
    regulations that implement the program, and county welfare departments administer the
    program' " under the supervision of DSS. (Guerrero, at p. 921, quoting Basden, at pp. 933-934.)
    "[I]n administering the IHSS program, counties act as agents of the state, rendering both the state
    and County employers of the IHSS provider." (Guerrero, at pp. 933-934, citing In-Home
    Supportive Services v. Workers' Comp. Appeals Bd. (1984) 
    152 Cal. App. 3d 720
    , 731 (In-Home
    Supportive Services).)
    Section 12302.25, subdivision (a) requires a county to "act as, or establish, an employer for
    [IHSS] providers" for the purposes of collective bargaining "and other applicable state or federal
    laws."12 Similarly, section 12301.6, subdivision (c)(1) states that "[a]ny [public authority
    12     Public Authority also argues that the In-Home Supportive Services Employer-Employee
    Relations Act, Government Code section 110000 et seq., enacted in 2012, clarifies that the Public
    Authority is the employer of IHSS providers for the purpose of collective bargaining and that the
    recipient is "the employer of an individual in-home supportive services provider with the
    unconditional and exclusive right to hire, fire, and supervise his or her provider." (Gov. Code,
    § 110003, subd. (d).) Government Code section 110023, subdivision (a) provides that the scope
    of representation for collective bargaining includes "all matters relating to wages, benefits, and
    other terms and conditions of employment" but excludes functions performed by, or on behalf of,
    a county, including determining an applicant's eligibility for in-home supportive services;
    assessing, approving, and authorizing a recipient's initial and continuing need for services;
    qualifying providers; and assisting recipients in finding eligible providers by establishing a
    19
    created] pursuant to this section shall be deemed to be the employer of [IHSS] personnel referred
    to recipients pursuant to [§ 12301.6, subd. (e)(3)] for the purposes of collective bargaining over
    wages, hours, and other terms and conditions of employment." Public Authority is thus
    necessarily an agent of the county in administering the IHSS program. (
    Guerrero, supra
    , 213
    Cal.App.4th at p. 934.)
    In examining the limitations, if any, on Public Authority in its role as an employer of IHSS
    providers, we must ascertain the intent of the Legislature to "adopt the construction that best
    effectuates the purpose of the law." (Hassan v. Mercy American River Hospital (2003) 
    31 Cal. 4th 709
    , 715.) We first examine the words themselves because the statutory language is generally the
    most reliable indicator of legislative intent, giving the words of the statute their ordinary and
    usual meaning. If the statutory language is unambiguous, " 'we presume the Legislature meant
    what it said, and the plain meaning of the statute governs.' " (Whaley v. Sony Computer
    Entertainment America, Inc. (2004) 
    121 Cal. App. 4th 479
    , 485, 484, quoting People v. Robles
    (2000) 
    23 Cal. 4th 1106
    , 1111.)
    The Legislature clearly states in sections 12302.25, subdivision (a) and 12301.6,
    subdivision (c)(1) that any IHSS public authority is an employer of IHSS personnel, not only for
    purposes of collective bargaining for wages, hours, and other terms and conditions of
    provider registry and providing an orientation to recipients. The Legislature modified Welfare
    and Institutions Code section 12302.25, subdivision (a) to read: ". . . each county shall act as, or
    establish, an employer for [IHSS] providers . . . for purposes of [collective bargaining] and other
    applicable state or federal laws, except as provided in [the In-Home Supportive Services
    Employer-Employee Relations Act]." (Italics added.)
    "It has long been the general rule and understanding that 'an appeal reviews the correctness
    of a judgment as of the time of its rendition, upon a record of matters which were before the trial
    court for its consideration.' [Citation.]" (In re Zeth S. (2003) 
    31 Cal. 4th 396
    , 405.) The issue
    before the court at the time of the judgment was whether the plaintiffs were entitled to wages
    under the then-existing statutory and regulatory framework. We therefore need not consider the
    impact of the IHSS Employer-Employee Relations Act here.
    20
    employment, but also for compliance with other applicable state or federal laws. The Legislature
    did not exclude a public authority from the definition of " 'employer' " for purposes of compliance
    with wage and hour laws, as it did for purposes of liability due to the negligence or intentional
    torts of IHSS personnel under section 12301.6, subdivision (f)(1). (
    Guerrero, supra
    , 213
    Cal.App.4th at p. 949.) Where the Legislature uses a particular word or phrase in one statute, the
    omission of that word or phrase in another statute dealing with the same general subject matter
    shows a different legislative intent. (In re Jennings (2004) 
    34 Cal. 4th 254
    , 273.) If the
    Legislature had intended to relieve an IHSS public authority from the duty to comply with "other
    applicable state or federal laws," including state statutory and regulatory wage and hour laws, we
    presume that it would have so stated. (Tiernan v. Trustees of Cal. State University & Colleges
    (1982) 
    33 Cal. 3d 211
    , 219 (Tiernan) [if the Legislature had intended a particular effect, it would
    have clearly said so].)
    We are not persuaded by Public Authority's argument that because recipients "retain the
    right to hire, fire, and supervise the work of any [IHSS] personnel providing services to them"
    (§ 12301.6, subd. (c)(1)) and "retain the right to chose the individuals that provide their care
    and . . . to hire, fire, train, and supervise any provider under [the public authority mode of
    service]" (§ 12302.25, subd. (a)), the Legislature intended to exempt public authorities from
    complying with wage and hour laws. The fact that "an IHSS worker is an employee of the IHSS
    recipient is not a barrier to the conclusion the state is also the worker's employer." (In-Home
    Supportive 
    Services, supra
    , 152 Cal.App.3d at p. 732.) "Joint employment occurs when two or
    more persons engage the services of an employee in an enterprise in which the employee is
    subject to the control of both." (Ibid.)
    21
    Our interpretation is supported by section 12301.6, subdivision (h), which provides that
    recipients may elect to receive services from providers who are not referred to them by the public
    authority, but that those providers must be referred to the public authority for "the purposes of
    wages, benefits, and other terms and conditions of employment." (Italics added.) Thus, the
    statutory framework supports the conclusion that Public Authority is an employer of IHSS
    providers for the purpose of compliance with wage and hour laws.
    Our conclusion is in accord with Guerrero, in which the reviewing court concluded that
    the county and its IHSS public authority were " 'employer[s]' " of the IHSS providers within the
    common law meaning of the term " ' "employ." ' " (
    Guerrero, supra
    , 213 Cal.App.4th at pp. 946-
    947, 948-952.) The Guerrero court reasoned that the term "employ" means, "(a) to exercise
    control over the wages, hours, or working conditions, or (b) to suffer or permit to work, or (c) to
    engage, thereby creating a common law employment relationship." 
    (Martinez, supra
    , 49 Cal.4th
    at p. 64.) The Guerrero court noted that the county or public authority, or both, determines the
    recipient's eligibility and need for services under the IHSS program,13 and authorizes the
    recipient to hire a household worker, and also identifies the specific tasks that the provider will
    perform and for which the IHSS program will pay. The county is responsible for determining
    whether a recipient is eligible for services; determining the level and quality of services the
    recipient requires; and terminating a recipient's participation in IHSS. (Guerrero, at p. 936.) The
    public authority is the employer for purposes of collective bargaining and as such, determines the
    provider's rate of pay for IHSS. (§ 12302.25, subd. (a).) The public authority is responsible for
    13      "In any in-home supportive services action concerning the amount of in-home supportive
    services to be provided, the department shall send a notice of the action to each recipient. The
    recipient shall also receive a description of each specific task authorized and the number of hours
    allotted." (§ 12300.2.)
    22
    documenting the hours worked and entering the provider's time sheet into a database maintained
    by the state, changing the information as necessary to ensure correct payment. In addition to its
    responsibilities for collective bargaining and ensuring correct payment to providers, the public
    authority exercises effective control over a provider's wages, hours and working conditions by:
    "establishing a registry to provide assistance to recipients in finding providers; investigating the
    qualifications and background of potential providers; establishing a referral system under which
    providers are referred to recipients; providing for training for providers and recipients; and
    performing any other functions related to the delivery of in-home supportive services."
    (Guerrero, at pp. 949-950, citing § 12301.6, subds. (a)-(c).)
    The trial court did not err when it determined that Public Authority is the employer of
    IHSS personnel under the IHSS statutory scheme for purposes of compliance with wage and hour
    laws.
    V
    PRETRIAL MOTIONS
    A.    The trial court erred in denying leave to amend the complaint to add a claim for
    reimbursement for transportation costs incurred on behalf of a recipient
    1.      Factual and procedural background
    Appellants sought leave to amend the complaint to add a claim under Labor Code section
    2802. The proposed claim read:
    "26. Although the Providers are regularly required to incur transportation
    costs to execute their duties of employment, the Providers are not reimbursed
    for these costs. Examples of such transportation costs include automobile
    and fuel usage (and/or taxi fares) in the course of shopping for Recipients,
    running other errands for Recipients, and taking Recipients to medical
    appointments."
    23
    Labor Code section 2802, subdivision (a) directs an employer to indemnify his or her
    employee for all necessary expenditures or losses incurred by the employee in direct consequence
    of the discharge of his or her duties. Subdivision (c) of Labor Code section 2802 defines
    " ' "necessary expenditures" ' " as including " 'all reasonable costs.' " (Gattuso v. Harte-Hanks
    Shoppers, Inc. (2007) 
    42 Cal. 4th 554
    , 561.) The statute was " 'designed to prevent employers
    from passing their operating expenses on to their employees. For example, if an employer
    requires an employee to travel on company business, the employer must reimburse the employee
    for the cost of that travel under [Labor Code] Section 2802.' " (Id. at p. 562, quoting Sen. Rules
    Com., Off. of Sen. Floor Analyses, Analysis of Sen. Bill No. 1305 (1999-2000 Reg. Sess.) as
    amended Aug. 18, 2000, p. 3.)
    Relying on Johnson v. Arvin-Edison Water Storage Dist. (2009) 
    174 Cal. App. 4th 729
    , 733
    (Johnson), a case that involved the sovereign powers of a water storage district, the trial court
    found that Labor Code section 2802 did not expressly apply to public employees, and on that
    basis denied the motion for leave to amend.
    2.     The parties' contentions
    Appellants contend that the trial court abused its discretion in denying leave to amend their
    petition to add a claim for reimbursement of transportation costs under Labor Code section 2802.
    They maintain that section 2802 applies, by its plain terms, to all employers, including public
    entity employees. Appellants contend that Johnson did not address the applicability of Labor
    Code section 2802 to public entity employees and does not constitute sound authority to support
    the denial of leave to amend a claim for transportation expenses incurred on behalf of an IHSS
    recipient in the performance of authorized services.
    24
    Relying on Johnson, Public Authority argues that Labor Code section 2802 has not been
    made specifically applicable to public employees and that it therefore applies only to employees
    in the private sector. 
    (Johnson, supra
    , 174 Cal.App.4th at p. 736.) In the alternative, Public
    Authority argues that even if Labor Code section 2802 applies to IHSS public authorities,
    Appellants are not entitled to compensation for the expenses at issue because the more specific
    IHSS statutes do not provide for reimbursement of work-related expenses.
    3.     Standard of review
    Code of Civil Procedure section 473, subdivision (a)(1) states: "The court may, in
    furtherance of justice, and on any terms as may be proper, allow a party to amend any pleading or
    proceeding by adding or striking out the name of any party, or by correcting a mistake in the
    name of a party, or a mistake in any other respect; and may, upon like terms, enlarge the time for
    answer or demurrer. The court may likewise, in its discretion, after notice to the adverse party,
    allow, upon any terms as may be just, an amendment to any pleading or proceeding in other
    particulars; and may upon like terms allow an answer to be made after the time limited by this
    code." "[L]eave to amend a pleading should be liberally granted as long as there is no timeliness
    problem under a statute of limitations or prejudice to the opposing party. (Harris v. City of Santa
    Monica (2013) 
    56 Cal. 4th 203
    , 240.)
    " 'Leave to amend a complaint is thus entrusted to the sound discretion of the trial court.
    ". . . The exercise of that discretion will not be disturbed on appeal absent a clear showing of
    abuse. More importantly, the discretion to be exercised is that of the trial court, not that of the
    reviewing court. Thus, even if the reviewing court might have ruled otherwise in the first
    instance, the trial court's order will yet not be reversed unless, as a matter of law, it is not
    25
    supported by the record." ' [Citations.]" (Branick v. Downey Savings and Loan Assn. (2006) 
    39 Cal. 4th 235
    , 242.)
    4.     Analysis
    As we have discussed, when we are presented with a question of statutory construction, we
    begin by looking at the statutory language to determine legislative intent, giving the words of the
    statute their ordinary and usual meaning. (People v. 
    Robles, supra
    , 23 Cal.4th at p. 1111.) "The
    words of the statute must be construed in context, keeping in mind the statutory purpose, and
    statutes or statutory sections relating to the same subject must be harmonized, both internally and
    with each other, to the extent possible." (Dyna-Med, Inc. v. Fair Employment & Housing Com.
    (1987) 
    43 Cal. 3d 1379
    , 1387, 1386.)
    Section 12300, subdivision (e)(3) explicitly authorizes a provider to accompany the
    recipient "when needed during necessary travel to health-related appointments or alternative
    resource sites." A recipient may also require a provider to perform errands related to medical
    services, such as picking up prescriptions, and domestic services, such as grocery shopping.
    (§§ 12300, subd. (b), 14132.95, subd. (d).) As previously discussed, the County of San Diego
    established Public Authority as an employer for IHSS providers for the purposes of collective
    bargaining "and other applicable state or federal laws."14 (§ 12302.25, subd. (a), italics added;
    see also § 12301.6, subd. (h) [a provider who is not referred to the recipient by the public
    authority must be referred to the public authority for "the purposes of wages, benefits, and other
    terms and conditions of employment"], italics added.) Statutes governing conditions of
    14     The record is silent as to any collective bargaining agreement that may control the
    reimbursement of noncommute transportation costs that a provider may incur on behalf of a
    recipient.
    26
    employment are broadly construed in favor of protecting employees. (Bearden v. U.S. Borax, Inc.
    (2006) 
    138 Cal. App. 4th 429
    , 435 (Bearden).) The statutes that authorize a provider to transport a
    recipient to medical appointments, when needed, and to perform errands related to other
    authorized services, the statutory language referring to other applicable state or federal laws, and
    the absence of any language explicitly exempting IHSS providers from the requirements of Labor
    Code section 2802, indicates that the Legislature did not intend that providers bear the costs of
    necessary expenditures incurred in direct consequence of the discharge of his or her duties.
    (Labor Code, § 2802; see 
    Tiernan, supra
    , 33 Cal.3d at p. 219 [if the Legislature intended that
    effect, it would have clearly said so].)
    The trial court's reliance on Johnson is misplaced. Johnson concerned the application of
    Labor Code sections 510 and 512 to a water district, which is a municipal corporation with
    sovereign powers of its own, including the power to set employee compensation pursuant to
    Water Code sections 40356 and 43152, subdivision (c). 
    (Johnson, supra
    , 174 Cal.App.4th at
    pp. 734-735, 738.) Johnson did not concern the applicability of Labor Code section 2802 to an
    IHSS provider, who is an employee of both a public authority and a private party. "It is axiomatic
    that cases are not authority for propositions not considered." (People v. Ault (2004) 
    33 Cal. 4th 1250
    , 1268, fn. 10.) Accordingly, we conclude that the court erred when it denied
    Appellants leave to amend the complaint to add a claim for reimbursement of employee expenses
    under Labor Code section 2802.
    27
    B.     The trial court erred in sustaining Public Authority's demurrer to claims for statutory and
    regulatory overtime
    1.     Factual and procedural background
    The complaint alleged that Appellants often worked in excess of eight hours in a workday
    and/or more than 40 hours in a workweek, and that Public Authority, in violation of Labor Code
    section 510 and wage order No. 17,15 did not pay overtime compensation to the providers. The
    trial court ruled that Labor Code sections 510 and 1194, and wage order No. 17 do not apply to
    public employees, and sustained the demurrer without leave to amend.
    2.     The parties' contentions
    Appellants contend that the trial court erred in sustaining Public Authority's demurrer to
    their claim for overtime compensation.16 They argue that Labor Code section 510 applies to
    "[a]ny work in excess of eight hours in one workday and any work in excess of 40 hours in any
    one workweek" regardless whether the work is performed by an employee of a public entity or an
    employee of a private entity. They further seek reversal of the order sustaining the demurrer
    without leave to amend, pursuant to wage order No. 15 and section 207(a) of the FLSA, title 29
    United States Code sections 201-219.
    15      During the trial court proceedings, Appellants relied on wage order No. 17 and did not
    assert that wage order No. 15 applied to IHSS providers. During the pendency of this appeal, the
    Guerrero court concluded that wage order No. 15 applies to persons employed in household
    occupations, including IHSS providers. (
    Guerrero, supra
    , 213 Cal.App.4th at pp. 952-955.)
    16     In the alternative, Appellants contend that the trial court erred in failing to grant leave to
    amend the complaint with a claim for overtime compensation. The language in the proposed
    FAC is identical to the language in the (initial) complaint except that the word "provider" was
    substituted for the word "employee." The substitution of the word "provider" for "employee" is
    not material.
    28
    Again relying on Johnson, Public Authority argues that Labor Code section 510 does not
    apply to public entities. 
    (Johnson, supra
    , 174 Cal.App.4th at pp. 736-739.) Public Authority also
    argues that IHSS providers are exempt from overtime provisions under wage order No. 2,17
    which specifically exempts public employees in the personal services industry from overtime
    requirements, and further argues that the overtime provisions of the FLSA do not apply. Public
    Authority fails to address either the applicability of wage order No. 15 or the DSS's regulations
    that govern overtime compensation for IHSS providers. Those regulations provide that "[n]on
    live-in employees shall be compensated at the base rate for the first [40] hours worked during a
    work week. Each hour, or fraction thereof, worked in excess of [40] hours during a work week
    shall be compensated at one and one-half times the base rate." (DSS Manual, Reg. No. 30-
    764.32, Manual Letter No. SS-98-01, p. 92, eff. Nov. 14, 1998 (DSS IHSS Overtime Reg.).)
    Public Authority further contends that it does not have any control over a recipient's supervision
    of a provider, or over state funding for the IHSS program, and therefore cannot be held
    responsible as an employer for payment of overtime wages.
    3.     Standard of review
    We review de novo orders sustaining demurrers. (Sheppard v. North Orange County
    Regional Occupational 
    Program, supra
    , 191 Cal.App.4th at pp. 296-297.) When a demurrer has
    been sustained without leave to amend, we assume the truth of all properly pleaded facts and
    accept as true all facts that may be implied or inferred from those facts. (Evans v. City of
    17     The record shows that Appellants filed an erratum to their opening brief on March 4, 2013,
    seeking reversal of the demurrer pursuant to wage order No. 15 as well as Labor Code section
    510. Appellants deleted the language from their opening brief that relied on wage order No. 2.
    The erratum was timely served on attorneys for Respondent. As previously discussed in footnote
    10, ante, we reject Public Authority's contention that wage order No. 2 applies to providers of
    IHSS.
    29
    Berkeley (2006) 
    38 Cal. 4th 1
    , 6; Curcini v. County of Alameda (2008) 
    164 Cal. App. 4th 629
    , 633,
    fn. 3.) If the trial court sustains a demurrer without leave to amend, we determine whether
    plaintiffs could amend the complaint to state a cause of action. (Curcini, at p. 637.)
    The plaintiffs have the burden to show that the trial court abused its discretion in denying
    leave to amend. (
    Guerrero, supra
    , 213 Cal.App.4th at pp. 925-926.) If the trial court's ruling is
    correct on any theory, even one not mentioned by the court, the ruling will be affirmed. (Id. at p.
    926.) However, the trial court's order sustaining the demurrer will be reversed if the complaint
    states a cause of action on any possible legal theory. (Aubry v. Tri-City Hospital Dist. (1992) 
    2 Cal. 4th 962
    , 967.)
    Again, statutes governing conditions of employment are broadly construed in favor of
    protecting employees. 
    (Bearden, supra
    , 138 Cal.App.4th at p. 435.) Wage orders, as quasi-
    legislative regulations, are construed in accordance with standard rules of statutory interpretation.
    (Ibid.) "To the extent a wage order and a statute overlap, we will seek to harmonize them, as we
    would with any two statutes. [Citation.]" (Brinker Restaurant Corp. v. Superior 
    Court, supra
    , 53
    Cal.4th at p. 1027.)
    4.     Public Authority's policy concerns
    We first address Public Authority's argument that because it cannot control the hiring,
    firing or supervision of providers, and the IHSS funding scheme does not provide resources to
    pay overtime wages, Public Authority should not be liable for wages that it has no authority to
    control. Like the Guerrero court, we disagree with the premise that Public Authority, as an agent
    of the county, lacks any control over the provision of services by providers to recipients.
    (
    Guerrero, supra
    , 213 Cal.App.4th at pp. 943-944.)
    30
    "The IHSS program pays for specified services delivered to qualified recipients up to a
    maximum number of hours. Where a qualified provider delivers services other than those
    authorized and covered by the program or for a greater number of hours than authorized and real
    parties in interest have no knowledge that such is occurring and are realistically unable to inform
    themselves of such, we agree it would be inappropriate to impute the recipient's knowledge to real
    parties in interest so as to require real parties in interest to pay for such services." (
    Guerrero, supra
    , 213 Cal.App.4th at p. 944, citing McCune v. Oregon Sr. Services Div. (9th Cir. 1990) 
    894 F.2d 1107
    , 1111-1112 (McCune).)
    The McCune court recognized that IHSS recipients receive state and federal aid and that it
    would not be appropriate to allow them to control the hours worked and then force the state to pay
    for the services performed. 
    (McCune, supra
    , 894 F.2d at pp. 1111-1112.) " 'The total amount of
    services provided to any one person is limited by statute. Severely impaired recipients may
    receive up to 283 hours per month, or approximately 65.4 hours per week, of supportive services
    paid through the program. Less severely impaired recipients may receive up to 195 hours per
    month, or approximately 45 hours per week. (§ 12303.4.)' " (
    Guerrero, supra
    , 213 Cal.App.4th
    at p. 921, quoting 
    Basden, supra
    , 181 Cal.App.4th at pp. 934, 933.) However, if Public Authority
    merely informs the recipient and provider of the number of authorized hours per month and
    provides no other explicit instructions for how those hours may be used, then it would be
    appropriate to impute knowledge of any overtime hours worked, within the total number of
    authorized hours, to Public Authority.18
    18     For example, if a severely impaired recipient is authorized to receive a total of 60 hours of
    services per week from two providers, and one of the providers is unable to work during a given
    week and no other provider is available to assist the recipient, the recipient may require the other
    31
    5.     Statutory overtime
    Generally, California workers are statutorily entitled to overtime compensation for
    working in excess of a 40-hour work week or in excess of an eight-hour workday, unless they are
    properly classified as falling within one of the narrow exemption categories. (United Parcel
    Service Wage & Hour Cases (2010) 
    190 Cal. App. 4th 1001
    , 1009-1010.) Labor Code "[s]ection
    510 provides that eight hours of labor constitutes a day's work. It then sets forth the various
    minimum overtime rates for work in excess of eight hours in one workday, 40 hours in one
    workweek, and 12 hours in one workday, and hours worked on the seventh day of work in a
    workweek." 
    (Johnson, supra
    , 174 Cal.App.4th at p. 735.)
    In Johnson, the reviewing court stated that the indicia of legislative intent led it to
    conclude that a water storage district, as a public entity, was exempt from Labor Code section 510
    and that, in any event, the district was exempt under the " ' "sovereign powers" ' " canon of
    statutory interpretation.19 
    (Johnson, supra
    , 174 Cal.App.4th at p. 738.)
    provider to work 60 hours that week to avoid placement in institutional care at greater cost to the
    state. Similarly, if a provider is authorized to work 160 hours a month for one recipient, the
    provider may work 50 hours one week and 30 hours another week for that recipient, depending on
    the recipient's needs and the availability of other persons to assist in the recipient's care. In both
    of these scenarios, the provider would be eligible for overtime wages.
    19      Under the " 'sovereign powers' " canon, government agencies are excluded from a statute
    only if their inclusion would result in an infringement upon their sovereign governmental powers.
    
    (Johnson, supra
    , 174 Cal.App.4th at p. 738.) "A statute infringes upon a public entity's sovereign
    powers if the statute affects the entity's governmental purposes and functions." (Ibid.) The
    Johnson court concluded that Labor Code section 510 would infringe upon the water district's
    explicit sovereign authority to set employee compensation. (Johnson, at p. 739.)
    Unlike the water storage district in Johnson, a public authority does not have the sovereign
    power to set employee compensation, but instead, must engage in collective bargaining to set
    wages, benefits and conditions of employment. (§ 12301.6, subd. (c)(1).) Applying this canon of
    construction, Labor Code section 510, as a generally applicable statute, would apply to a public
    32
    By contrast, under the public authority model, the IHSS program involves joint
    employment of a provider by a public entity and a private person. (In-Home Supportive Services
    v. Workers' Comp. Appeals 
    Bd., supra
    , 152 Cal.App.3d at p. 732; see Bonnette v. California
    Health and Welfare Agency (1983) 
    704 F.2d 1465
    , 1470 [public entities and recipients were joint
    employers of IHSS providers for purposes of the FLSA], abrogated on other grounds by Garcia v.
    San Antonio Metropolitan Transit Authority (1985) 
    469 U.S. 528
    , 538-539.) Section 12302.25,
    subdivision (a) requires a county to "act as, or establish, an employer for [IHSS] providers" for
    the purposes of collective bargaining "and other applicable state or federal laws." This employer
    may be a public or private entity.20 We do not believe that the Legislature intended that one set
    of wage and benefit laws would apply when an IHSS provider was employed by a nonpublic
    agency and that a different set of wage and benefit laws would apply when an IHSS provider was
    employed by a public agency.
    As discussed earlier in this opinion, the Legislature did not exclude a public authority from
    the definition of the " 'employer' " for purposes of compliance with generally applicable wage and
    hour laws, as it did for purposes of liability due to the negligence or intentional torts of IHSS
    personnel. (
    Guerrero, supra
    , 213 Cal.App.4th at p. 949.) Where the Legislature uses a particular
    authority, subject to "[a]n alternative workweek schedule adopted pursuant to a collective
    bargaining agreement . . . ." (Id., subd. (a)(2).)
    20      " 'A county may deliver services under the IHSS program by (1) hiring in-home supportive
    personnel in accordance with established county civil services requirements, (2) contracting with
    a city, county, city or county agency, a local health district, a voluntary nonprofit agency, a
    proprietary agency or an individual, or (3) making direct payment to a recipient for the purchase
    of services. (Welf. & Inst. Code, § 12302.)' [Citations.] A county board of supervisors may also
    elect to either '[c]ontract with a nonprofit consortium to provide for the delivery of in-home
    supportive services' (§ 12301.6, subd. (a)(1)) or '[e]stablish, by ordinance, a public authority to
    provide for the delivery of in-home supportive services.' (§ 12301.6, subd. (a)(2), italics added.)"
    (
    Guerrero, supra
    , 213 Cal.App.4th at pp. 922-923.)
    33
    word or phrase in one statute, the omission of that word or phrase in another statute dealing with
    the same general subject matter shows a different legislative intent. (In re 
    Jennings, supra
    , 34
    Cal.4th at p. 273.) Further, we broadly construe statutes governing conditions of employment in
    favor of protecting employees. 
    (Bearden, supra
    , 138 Cal.App.4th at p. 435.) If the Legislature
    had intended to exempt an IHSS public authority from complying with overtime requirements
    under Labor Code section 510, we presume that it would have expressly stated so. (
    Tiernan, supra
    , 33 Cal.3d at p. 219.) We conclude that the trial court erred in sustaining the demurrer to
    Appellants' claim for statutory overtime on the ground that statutory and regulatory overtime laws
    do not apply to public employers.
    6.       Regulatory overtime
    Wage order No. 15 provides that nonlive-in employees shall not be employed more than
    eight hours in any workday or more than 40 hours in any workweek unless the employee receives
    one and a half times the employee's regular rate of pay for all hours worked above 40 hours in the
    workweek. Employment beyond eight hours in any workday or more than six days in any
    workweek is permissible provided that the employee is compensated for such overtime. (Cal.
    Code Regs., tit. 8, § 11150, subd. (3)(C); see 
    id., subd. (3)(C)(1-3)
    for schedule of overtime
    rates.) The Guerrero court concluded that public agencies, including IHSS providers, are not
    exempt from the provisions of wage order No. 15, which governs wages and hours of persons
    employed in "household occupations." (Guerrero, 213 Cal.App.4th at pp. 952, 953-955.) We
    agree.
    In reaching this conclusion, the Guerrero court reasoned that unlike 14 of the 17 industry,
    occupation and miscellaneous wage orders, wage order No. 15 does not expressly exempt public
    34
    employees from its provisions.21 (
    Guerrero, supra
    , 213 Cal.App.4th at p. 954.) "The express
    exemptions of the other 14 industrial and occupational wage orders state[s]: '[T]he provisions of
    this order shall not apply to any employees directly employed by the State or any political
    subdivision thereof, including any city, county, or special district.' Wage order No. 15[] contains
    no language exempting public agencies or political subdivisions from its coverage." (Guerrero,
    at pp. 954, 955.) " 'Where a statute referring to one subject contains a critical word or phrase,
    omission of that word or phrase from a similar statute on the same subject generally shows a
    different legislative intent.' [Citation.]" (In re Young (2004) 
    32 Cal. 4th 900
    , 907.) Thus "the
    plain language of [wage order No. 15], when compared with that of the other industrial and
    occupation wage orders, demonstrates the IWC did not intend to exempt public agencies or
    political subdivisions generally from its provisions applicable to household occupations."
    (Guerrero, at p. 955.) Further, under the public authority model, providers are not "directly
    employed by the State or any political subdivision." (Id. at p. 954.) Rather, they are hired and
    supervised by a private individual, who is subject to the provisions of wage order No. 15, within
    the limits determined by the county on the nature and amount of compensable hours for
    authorized services.
    21     At oral argument, Public Authority argued that the IWC did not contemplate that wage
    order No. 15 would apply to public employees because, by its express terms, wage order No. 15
    applies only to persons who are employed by private households. Public Authority maintains that
    this court should therefore look beyond the plain language of the wage order and exempt public
    employees from its provisions. However, the legislative scheme recognizes that a recipient is an
    employer of an IHSS provider who is providing services to that recipient. We presume that the
    Legislature was aware of the language in wage order No. 15 when it determined that recipients
    are employers of the IHSS providers who provide services to them. (People v. Superior Court
    (Zamudio) (2000) 
    23 Cal. 4th 183
    , 199 [reviewing court must assume that the Legislature was
    aware of existing, related laws when it enacted a statute and intended to maintain a consistent
    body of rules].)
    35
    Because the trial court's ruling is contrary to the provisions of wage order No. 15, we
    reverse the order sustaining the demurrer to Appellants' proposed claims for regulatory overtime
    without leave to amend. (Branick v. Downey Savings and Loan 
    Assn., supra
    , 39 Cal.4th at
    p. 242.)
    7.     FLSA overtime
    The FLSA generally requires employers to pay covered employees one and one-half times
    their regular rate for all hours worked in excess of 40 hours per week. (29 U.S.C. § 207(a)(1).)
    This overtime requirement does not apply to those persons who are employed in domestic service
    to provide companionship services to individuals who are unable to care for themselves because
    of age or infirmity. (29 U.S.C. § 213(a)(15); 
    McCune, supra
    , 894 F.2d at pp. 1107-1108.)
    However, this exemption does not apply when the performance of general household work
    (unrelated to the care of the aged or infirm person) exceeds 20 percent of the total weekly hours
    worked. (29 C.F.R. § 552.6; see also Skipper v. Superior Diaries, Inc. (5th Cir. 1975) 
    512 F.2d 409
    , 411 [under the FLSA, an employee's performance of both exempt and nonexempt activities
    during the same work week defeats any exemption that would otherwise apply].)
    Public Authority argues that Appellants cannot present a viable cause of action for
    overtime compensation under the FLSA's domestic service overtime exemption because almost
    all of the services that are authorized under IHSS are necessarily related to the care of the
    recipient, and any services that do not relate to the individual recipient are limited and cannot
    approach the 20 percent threshold.
    We cannot resolve the factual issue whether the general household services performed by
    Appellants exceeded 20 percent of the total weekly hours worked. That is a fact-intensive inquiry
    that the trial court may consider on a motion for summary judgment or at trial. (
    Guerrero, supra
    ,
    36
    213 Cal.App.4th at pp. 940-943 [holding that the trial court erred in sustaining a demurrer on the
    IHSS plaintiff's claim for minimum wage and overtime protection under the FLSA because
    whether the 20 percent exception did or did not apply was a question of fact for the jury].)
    Appellants have shown that their complaint states a cause of action on a possible legal theory for
    overtime wages under the FLSA. The likelihood that they will be able to prove their allegation is
    not relevant in reviewing an order sustaining a demurrer. (Tucker v. CBS Radio Stations, Inc.
    (2011) 
    194 Cal. App. 4th 1246
    , 1251.)
    We conclude that the trial court erred when it granted Public Authority's demurrer without
    leave to amend on Appellants' claim for overtime compensation. Appellants have met their
    burden to show that their complaint states a cause of action on "any possible legal theory" for
    state and federal statutory and regulatory overtime wages. (Aubry v. Tri-City Hospital 
    Dist., supra
    , 2 Cal.4th at p. 967; 
    Guerrero, supra
    , 213 Cal.App.4th at pp. 925-926, 940-943.)
    C.    Appellants' motion for leave to amend the complaint to add claims for compensation and
    reimbursement for time spent completing a background check, attending an orientation, and
    completing the enrollment process
    1.     The parties' contentions
    Appellants contend that the trial court erred in denying their motion to amend the SAC to
    add a claim for minimum wage for time spent, and reimbursement for expenses incurred, in
    reviewing materials, attending an orientation after the Legislature enacted section 12301.24 in
    2009 (2009 orientation), complying with a background check as required under section 12301.6,
    subdivision (e), and completing the process of enrolling on the Registry. Appellants contend that
    the time they spent complying with the requirements of the 2009 legislation constitutes " '[h]ours
    worked' " because during that time, they were subject to the control of their employer, as defined
    in work order No. 15. (See Cal. Code Regs., tit. 8, § 11150, subd. (2)(H).)
    37
    Public Authority argues that the minimum wage law does not entitle Appellants to
    compensation for time spent completing the 2009 orientation or background check because
    Appellants were complying with legislative requirements and were not subject to Public
    Authority's control during this time. In addition, Public Authority argues that the tasks for which
    Appellants sought compensation are not among the compensable services authorized under
    sections 12300, subdivisions (b) and (c), and 12300.1.
    2.     Standard of review
    A court, in furtherance of justice, may allow a party to amend any pleading. (Code Civ.
    Proc., § 473, subd. (a)(1).) We review the trial court's ruling on a motion to amend a pleading for
    abuse of discretion. The appellant has the burden of establishing that the court abused its
    discretion. (Emerald Bay Community Assn. v. Golden Eagle Ins. Corp. (2005) 
    130 Cal. App. 4th 1078
    , 1097.)
    3.     Factual and procedural background
    In October 2009, the Legislature enacted section 12301.24,22 which requires "all
    prospective providers" to complete a provider orientation at the time of enrollment and to comply
    22     "(a) Effective November 1, 2009, all prospective providers must complete a provider
    orientation at the time of enrollment, as developed by the department, in consultation with
    counties, which shall include, but is not limited to, all of the following: [¶] (1) The requirements
    to be an eligible IHSS provider. [¶] (2) A description of the IHSS program. [¶] (3) The rules,
    regulations, and provider-related processes and procedures, including time[]sheets. [¶] (4) The
    consequences of committing fraud in the IHSS program. [¶] (5) The Medi-Cal toll-free telephone
    fraud hotline and Internet Web site for reporting suspected fraud or abuse in the provision or
    receipt of supportive services.
    "(b) In order to complete provider enrollment, at the conclusion of the provider orientation,
    all applicants shall sign a statement specifying that the provider agrees to all of the following: [¶]
    (1) He or she will provide to a recipient the authorized services. [¶] (2) He or she has received a
    demonstration of, and understands, time[]sheet requirements, including content, signature, and
    fingerprinting, when implemented. [¶] (3) He or she shall cooperate with state or county staff to
    38
    with a number of other requirements, and further requires that "all current providers" receive and
    review the same information that is required to be presented at the orientation, and submit a
    signed agreement to the appropriate county office. (Italics added.) In addition, the Legislature
    amended section 12301.6 to require IHSS public authorities to conduct criminal background
    checks of all current and prospective providers, at the provider's expense. (§ 12301.6, subd. (e),
    Stats. 2010, ch. 725, eff. Oct. 19, 2010.)
    Appellants moved to amend the pleading to seek compensation and reimbursement for
    time spent and expenses incurred in complying with section 12301.24. They claimed that Public
    Authority required them to attend an orientation or, in the alternative, to review written materials,
    even though section 12301.24 applies only to prospective providers and Appellants were already
    providers at the time these statutes went into effect. The proposed amendment to the pleading
    states:
    "25. In addition to the foregoing, as a condition of continued
    employment, [Public Authority] has ordered current Providers to perform
    certain tasks and to pay certain expenses related to employment (in the
    absence of compensation or reimbursement), as follows:
    "a. to either review written materials, or to attend a training session;
    provide any information necessary for assessment or evaluation of a case. [¶] (4) He or she
    understands and agrees to program expectations and is aware of the measures that the state or
    county may take to enforce program integrity. [¶] (5) He or she has attended the provider
    orientation and understands that failure to comply with program rules and requirements may
    result in the provider being terminated from providing services through the IHSS program.
    "(c) Between November 1, 2009, and June 30, 2010, all current providers shall receive the
    information described in this section. Following receipt of this information, a provider shall
    submit a signed agreement, consistent with the requirements of this section, to the appropriate
    county office.
    "(d) The county shall indefinitely retain this statement in the provider's file. Refusal of the
    provider to sign the statement described in subdivision (b) shall result in the provider being
    ineligible to receive payment for the provision of services and participate as a provider in the
    IHSS program." (§ 12301.24, added by Stats. 2009-2010, 4th Ex. Sess., ch. 17, § 3, eff. Oct. 23,
    2009.)
    39
    "b. to travel to locations other than the Provider's normal workplace to be
    fingerprinted;
    "c. to pay fees charged by private fingerprinting contractors;
    "d. to pay additional fees charged by the California Department of
    Justice;
    "e. to travel in person to an 'enrollment center' other than the Provider's
    normal workplace to present evidence that the Provider has performed the
    tasks outlined above, and to expend substantial time in an 'enrollment'
    process."
    The trial court denied the motion to amend the complaint, finding that section 12301.6
    directed that the investigation of the qualifications and background of potential personnel,
    including criminal background checks, be "conducted at the provider's expense." (§ 12301.6,
    subd. (e)(2)(A)(i).) The court found that subparagraphs (b) through (e) of paragraph 25 of the
    proposed amendment were part of the legislatively-mandated criminal background check.
    Relying on the California Department of Industrial Relations Division of Labor Standards
    Enforcement (DLSE) Opinion Letter, November 25, 2008, the court ruled that subparagraph (a)
    was required under section 12301.24, and that time spent in activities to comply with government
    requirements was not compensable, even if the requirements were necessary to maintain or secure
    employment.
    4.    The trial court did not err in denying leave to amend the complaint to add a claim for
    compensation and reimbursement for time spent and expenses incurred in completing a
    background check
    With respect to subparagraphs (b) through (d) of proposed paragraph 25, we conclude that
    there is no cause of action for minimum wage for time spent or reimbursement for expenses
    incurred in obtaining a background check because the Legislature expressly directed that
    "[c]riminal background checks shall be conducted at the provider's expense." (§ 12301.6, subd.
    (e)(2)(A)(i).) The trial court thus did not abuse its discretion in denying leave to amend the
    40
    pleadings to add a claim for wages and reimbursement for complying with the criminal
    background check requirement.
    5.     The trial court erred in denying leave to amend the complaint to add a claim for wages for
    attending the 2009 orientation and completing the enrollment process in person, but did not err
    in denying leave to amend to add claims for wages for time spent reviewing written materials
    In their briefing on appeal, Appellants claim that Public Authority required current
    providers to attend a 2009 orientation and complete the enrollment process in person, even though
    section 12301.24 imposes those requirements only on prospective providers. Appellants claim
    that they are entitled to compensation for "hours worked" under applicable wage and hour laws
    for the time they spent complying with these requirements. (See, e.g., Cal. Code Regs., tit. 8,
    § 11150, subd. (2)(H) [defining " '[h]ours worked' " as "the time during which an employee is
    subject to the control of an employer, and includes all the time the employee is suffered or
    permitted to work, whether or not required to do so"].)
    Public Authority argues that time spent attending a 2009 orientation and completing the
    enrollment process is not compensable as " 'hours worked' " because in completing these
    requirements, prospective providers were complying with government directives and were
    therefore not " 'subject to the control of the employer.' " (See DLSE Opn. Letter, Nov. 25, 2008
    [employee is not subject to the control of the employer, nor suffered or permitted to work for the
    employer, within the meaning of California's hours worked requirement when complying with a
    government mandated procedure.)23 Public Authority does not, however, respond to Appellants'
    23     Although we generally give DLSE opinion letters " 'consideration and respect,' " they are
    not controlling and need not be followed if they do not contain persuasive logic or if they
    unreasonably interpret a wage order. (Cash v. Winn (2012) 
    205 Cal. App. 4th 1285
    , 1302, citing
    Harris v. Superior Court (2011) 
    53 Cal. 4th 170
    , 190.) Here, we agree with the DLSE's
    interpretation that government requirements on employees to undergo screenings and obtain
    41
    argument that current providers who were required to attend a 2009 orientation and complete the
    enrollment process in person could state a claim for compensation.
    " '[T]he trial court has wide discretion in allowing the amendment of any pleading
    [citations], [and] as a matter of policy the ruling of the trial court in such matters will be upheld
    unless a manifest or gross abuse of discretion is shown. [Citations.]' " (Record v. Reason (1999)
    
    73 Cal. App. 4th 472
    , 486; Code Civ. Proc., § 473, subd. (a)(1).) However, courts must apply a
    policy of great liberality in permitting amendments to the complaint at any stage of the
    proceedings, up to and including trial, when no prejudice is shown to the adverse party. (Atkinson
    v. Elk Corp. (2003) 
    109 Cal. App. 4th 739
    , 761; Huff v. Wilkins (2006) 
    138 Cal. App. 4th 732
    , 746.)
    We conclude that the trial court abused its discretion when it denied Appellants' request to
    amend their complaint to add a claim for compensation for time spent attending a 2009
    orientation and completing the enrollment process in person. In denying the request to amend,
    the court misinterpreted section 12301.24 by applying the statutory requirements that govern
    prospective providers' enrollment in IHSS to current providers. (People v. Superior Court
    (Humberto S.) (2008) 
    43 Cal. 4th 737
    , 742 [where the trial court's decision rests on an error of
    law, the trial court abuses its discretion].) The requirements that section 12301.24 imposes on
    "prospective providers" are clearly different from those that it imposes on "current providers."
    The Legislature has mandated that "all prospective providers must complete a provider
    orientation at the time of enrollment." (Id., subd. (a), italics added.) In contrast, current
    providers are required to review written materials and "submit a signed agreement, consistent
    with the requirements of this section, to the appropriate county office." (Id., subd. (c).) Unlike
    clearances to ensure public safety do not fall within the meaning of "hours worked" under
    California law.
    42
    "all prospective providers," for whom attendance at "a provider orientation at the time of
    enrollment" is mandatory, the Legislature did not impose a requirement that current providers
    attend a 2009 orientation and/or complete the enrollment process in person. (Compare 
    id., subd. (a)
    with subd. (c).)
    Appellants may be entitled to compensation for "hours worked" if they can establish that
    Public Authority directed current providers to attend a 2009 orientation and/or travel to an
    enrollment center to submit their signed agreements.24 (Code Civ. Proc., § 473, subd. (a)(1).)
    However, Appellants are not entitled to compensation for time spent reviewing written materials
    in compliance with a government directive. (DLSE Opn. Letter, Nov. 25, 2008.)
    D.     The trial court did not err when it granted Public Authority's motion for summary
    adjudication on the issue of whether Appellants are entitled to wages for time spent attending an
    orientation prior to the enactment of section 12301.24
    1.     The parties' contentions
    Appellants contend that the court erred when it granted Public Authority's motion for
    summary adjudication on their claim that their attendance at a mandatory orientation constitutes
    "hours worked" and is compensable under applicable provisions of the Labor Code and IWC
    wage orders.
    Public Authority responds that the trial court's summary adjudication ruling is proper
    because the orientation was for the benefit of the Appellants and other prospective IHSS
    providers, and was therefore exempt from minimum wage requirements under the rules
    24      If current providers have not completed a background check, they may be required to
    travel to an enrollment center in person to comply with criminal background check requirements.
    (See Discussion, pt. V.C.4., ante.)
    43
    promulgated by the DLSE to determine whether a trainee is an employee entitled to minimum
    wage for "hours worked" in a training program. (See DLSE Opn. Letter, Apr. 7, 2010.)
    2.     Standard of review
    "A party is entitled to summary adjudication of a cause of action if there is no triable issue
    of material fact and the party is entitled to judgment as a matter of law. (Code Civ. Proc., § 437c,
    subds. (c) & (f)(1).) . . . A defendant moving for summary adjudication of a cause of action must
    show that one or more elements cannot be established or that there is a complete defense. (Id.,
    subd. (p)(2).) A defendant can satisfy its burden by presenting evidence that negates an element
    of the cause of action or evidence showing that the plaintiff does not possess and cannot
    reasonably obtain needed evidence. (Aguilar v. Atlantic Richfield Co. (2001) 
    25 Cal. 4th 826
    ,
    853-854.) If the moving party satisfies its initial burden, the burden shifts to the opposing party
    to set forth 'specific facts' showing that a triable issue of material fact exists. (Code Civ. Proc.,
    § 437c, subd. (p)(1), (2).) The court must view the evidence and reasonable inferences from the
    evidence in the light most favorable to the opposing party, as on a motion for summary judgment.
    
    (Aguilar, supra
    , at p. 843.)" (Syngenta Crop Protection, Inc. v. Helliker (2006) 
    138 Cal. App. 4th 1135
    , 1154-1155.)
    "The ruling on a motion for summary adjudication presents a question of law, so our
    review is de novo. (Certain Underwriters at Lloyd's of London v. Superior Court (2001) 
    24 Cal. 4th 945
    , 972.) We ordinarily affirm the ruling if it is correct on any ground, regardless of the
    trial court's stated reasons. (JEM Enterprises v. Washington Mutual Bank (2002) 
    99 Cal. App. 4th 638
    , 644.) Before we can affirm the ruling on a ground not relied on by the trial court, however,
    we must afford the parties an opportunity to brief the issue on appeal, and the parties may request
    an opportunity to present additional evidence or conduct discovery on the issue. (Code Civ.
    44
    Proc., § 437c, subd. (m)(2).)" (Syngenta Crop Protection, Inc. v. 
    Helliker, supra
    , 138
    Cal.App.4th at pp. 1154-1155.)
    3.     Statement of law
    Minimum wage laws were not intended to penalize employers for providing, free of
    charge, the same kind of instruction at a place and in a manner which would most greatly benefit
    the trainees. (Walling v. Portland Terminal Co. (1947) 
    330 U.S. 148
    , 153.) "A person receiving
    training but no salary, and whose work serves only his or her own interest, is not an 'employee'
    for purposes of federal minimum wage and overtime laws . . . ." (Rosen et al., Cal. Practice
    Guide: Federal Employment Litigation (The Rutter Group 2008) ¶ 6:35, citing Portland
    Terminal Co., at p. 153.) On the other hand, where the company is the primary beneficiary of the
    trainee's labors, an employment relationship exists and minimum wage and overtime laws apply.
    (McLaughlin v. Ensley (4th Cir. 1989) 
    877 F.2d 1207
    , 1209, 1210 [mandatory, weeklong
    "orientation arrangement" that provided route salesmen with job familiarization was
    employment].)
    The parties agree that in determining whether an intern/trainee is enrolled in a bona fide
    internship or training program that is outside the coverage of California's minimum wage laws,
    the criteria set forth in the April 7, 2010, DLSE Opinion Letter apply.25 Those criteria are:
    "(1) The training, even though it includes actual operation of the
    employer's facilities, is similar to that which would be given in a vocational
    school;
    "(2) The training is for the benefit of the trainees or students;
    "(3) The trainees or students do not displace regular employees, but work
    under their close observation;
    25     These criteria were adopted from the federal Department of Labor, which derived them
    from the United States Supreme Court's decision in Walling v. Portland Terminal 
    Co., supra
    , 
    330 U.S. 148
    .
    45
    "(4) The employer derives no immediate advantage from the activities of
    trainees or students, and on occasion the employer's operations may be
    actually impeded;
    "(5) The trainees or students are not necessarily entitled to a job at the
    conclusion of the training period; and
    "(6) The employer and the trainees or students understand that the
    trainees or students are not entitled to wages for the time spent in training."
    These criteria need not be strictly or rigidly applied. (Harris v. Vector Marketing Corp.
    (2010) 
    753 F. Supp. 2d 996
    , 1006 [applying identical criteria under federal regulations].) Thus, in
    considering the DLSE factors, a totality of the circumstances controls whether a trainee should be
    deemed an employee for purposes of the application of California minimum wage laws. (DLSE
    Opn. Letter, Apr. 7, 2010, at p. 4, citing Reich v. Parker Fire Protection District (10th Cir. 1993)
    
    992 F.2d 1023
    , 1027.) A flexible application allows a court to consider "all the economic realities
    of the relationship between the alleged employer and the trainees." (Harris, at p. 1006.)
    4.     Undisputed facts concerning the claim for compensation for attending a pre-2009
    orientation
    Public Authority is required to establish a Registry of IHSS providers to help persons who
    are eligible for in-home supportive services find providers. A person may work as an IHSS
    provider without being listed on the Registry. Prior to 2009, any provider who wished to be
    included on the Registry was required to attend an orientation. Public Authority conducted a
    provider orientation approximately three times a month in San Diego County. No services to any
    recipient were provided at the provider orientation. Every orientation included discussion on
    topics such as safety regulations, wearing gloves, dealing with body fluids, washing hands and
    preparing food and similar topics. The orientation also included instruction on how to report
    time, fill out the time sheet, where to submit time sheets, and general payroll processing
    46
    information. Being listed on the Registry did not guarantee employment. A provider did not
    work in the IHSS program until he or she was hired by a recipient.
    5.     Appellants' disputed evidence concerning the pre-2009 orientation
    Ninety percent of the content of the orientation pertained specifically to the IHSS program.
    Less than 20 minutes of the orientation was of a vocational nature. The orientation was
    completed in one day. There was an early session, which was applicable only to Registry
    providers, and a later session, which non-Registry providers could attend. Public Authority did
    not inform providers that they would not be paid for attending the mandatory orientation.
    Woodruff did not know that she would not be paid for attending the orientation until it was over.
    6.     Analysis
    The pre-2009 orientation that is described in the record appears to have served several
    purposes:26 It was an information session for persons who were interested in becoming
    providers; it was part of the required enrollment process for persons who had decided to become
    providers and wanted to be listed on the Registry; it was required for current providers who
    wanted to be listed on the Registry; and it provided information about safety precautions and
    caregiving to both prospective and current providers.27
    Despite the minimal factual record, there is no issue of material fact with respect to three
    of the six DLSE criteria that are used to determine whether a training program is outside the
    26     The factual record in this case is not well developed.
    27      Section 12301.24, which was enacted after the orientation at issue here, clearly indicates
    that the Legislature intended that the orientation be a part of the enrollment process. Although the
    statute does not limit the material presented at the orientation, the information that must be
    provided focuses on information about the IHSS program, the consequences of committing fraud,
    fingerprinting requirements, time sheet requirements, and program expectations.
    47
    coverage of California's minimum wage laws. The uncontroverted evidence shows that the
    persons attending the orientation did not displace regular employees; that the employer derived no
    immediate advantage from the activities or presence of the prospective IHSS providers at the
    orientation; and that the providers were not necessarily entitled to a job once they attended the
    orientation.
    The parties dispute whether the training is for the benefit of the trainees or for the
    employer. The record shows that all parties benefit from the training. Providers benefit by being
    listed on the Registry, which may facilitate their being hired by one or more recipients. Public
    Authority benefits by expanding its provider base and fulfilling its statutory obligation to
    maintain a Registry for the benefit of the recipients. Recipients benefit by having the opportunity
    to hire providers who have received at least a minimum amount of training. Because all parties
    can be said to benefit from the training, this factor is not dispositive.
    The parties dispute whether the employer and the trainees understood that the trainees
    were not entitled to wages for the time spent at the orientation, and whether the material presented
    was similar to a training that would be given in a vocational school. While Woodruff said that
    she did not learn that she would not be compensated for attending the orientation until it was
    over, there is no evidence that Public Authority ever represented that an interested person would
    be compensated for attending an orientation.
    With respect to whether "the training, even though it includes actual operation of the
    employer's facility, is similar to that which would be given in a vocational school," the parties do
    not dispute that every orientation includes topics such as safety regulations, wearing gloves,
    dealing with body fluids, washing hands and preparing food and similar topics, and how to report
    time, fill out and submit time sheets, and general payroll processing information. Appellants
    48
    claim that 90 percent of the content of the pre-2009 orientation pertained specifically to the IHSS
    program, and was not the type of information that would have been presented in a vocational
    school. However, the uncontroverted evidence shows that the purpose of the orientation was to
    explain the IHSS program to prospective providers, and to ensure that providers who are listed on
    the Registry have a basic understanding of how to safely care for a recipient. Information about
    how to safely care for a disabled person is similar to information that would be presented at a
    vocational school, such as a community college class or nursing school. As a practical matter, the
    rest of the presentation would necessarily explain the IHSS program, the enrollment process, and
    the respective responsibilities of the provider, the recipient and the public authority. Thus, even if
    90 percent of the program was focused on the IHSS program, this is information that would be
    helpful for the prospective provider in the event that he or she chose to be listed on the Registry
    for prospective employment by one or more recipients.
    Considering the totality of the circumstances, we conclude that the trial court did not err
    when it determined that Appellants are not entitled to be paid for attending a pre-2009 orientation
    and granted Public Authority's motion for summary adjudication.
    VI
    THE COURT PROPERLY EXCLUDED EVIDENCE OF APPELLANTS' TRAVEL TIME
    BETWEEN RECIPIENTS' HOMES
    Appellants argue that the trial court erred when it excluded evidence of "non-commute
    travel between recipients' homes." Relying on Morillion v. Royal Packing Co. (2000) 
    22 Cal. 4th 575
    (Morillion), Appellants contend that their travel time between recipients' homes constitutes
    "hours worked," and is therefore subject to minimum wage requirements. " 'Hours worked'
    means the time during which an employee is subject to the control of an employer, and includes
    49
    all the time the employee is suffered or permitted to work, whether or not required to do so."
    (Cal. Code Regs., tit. 8, § 11150, subd. (2)(H).)
    Appellants' reliance on Morillion is misplaced. In that case, the California Supreme Court
    held that an employer that requires its employees to travel to a work site on its buses must
    compensate the employees for their time spent traveling on those buses. The court determined
    that this compulsory travel time was compensable because the company directed and commanded
    its employees to travel between a designated departure point and the company's agricultural fields
    on company buses. The employees were under the company's control while they were on the
    buses, within the meaning of the wage order, and their time spent on the buses therefore
    constituted " 'hours worked.' " 
    (Morillion, supra
    , 22 Cal.4th at p. 587.) The Morillion court
    cautioned, "This conclusion should not be construed as holding that all travel time to and from
    work, rather than compulsory travel time as defined above, is compensable." (Id. at p. 587.)
    Employees who commute on their own have more flexibility than those who are required to
    report to a certain location at a certain time for transportation to the job site by company bus.
    Thus, "[t]he level of the employer's control over its employees, rather than the mere fact that the
    employer requires the employees' activity, is determinative." (Ibid.)
    Public Authority does not exercise the level of control over providers' travel time between
    recipients' homes that would bring that time within the definition of "hours worked" under
    Morillion. Public Authority does not direct and control the providers' transportation to and from
    the recipients' homes. It does not determine whether the provider works for one recipient or more
    than one recipient on any given day. A provider may decide that a particular recipient's schedule
    and/or location would be overly burdensome, and decline to work for that recipient. Unlike the
    plaintiffs in Morillion, a provider has some flexibility in arranging his or her schedule. In
    50
    addition, a provider may run personal errands while traveling from one site to another. (See
    
    Morillion, supra
    , 22 Cal.4th at p. 587 [citing ability to run errands during an employee's commute
    as indicative of an employer's lack of control over the employee's time].)
    We conclude that the trial court did not err when it determined that Appellants' travel time
    between recipients' homes does not constitute "hours worked" within the meaning of wage order
    No. 4 and excluded evidence of such travel time.
    VII
    JURY INSTRUCTIONS AND SPECIAL VERDICT FORM
    1.     Factual and procedural background
    Public Authority proposed a jury instruction stating that an IHSS provider is entitled to
    compensation only as expressly provided by statute, regardless of the extent of services rendered,
    arguing that if the service was not authorized, then the time spent providing that service is not
    compensable.
    Appellants objected to the proposed instruction on the ground that giving such an
    instruction would implicitly mean that the trial court was ruling that the minimum wage law could
    be superseded by the rules governing the IHSS program. Appellants asked the court to instruct
    the jury that a provider is entitled to be paid minimum wage for every hour worked while under
    the control of the employer, including "all the time the employee is suffered or permitted to work,
    whether or not required to do so." (Cal. Code Regs., tit. 8, § 11150, subd. (2)(H).) (Morillion
    instruction.)
    In response, Public Authority argued that there is an infinite variety of tasks that people
    could perform for disabled recipients that are not authorized by statute, and that the Legislature
    had authorized only certain services for needy persons under certain conditions. If providers were
    51
    providing services that were not statutorily authorized, they would not be compensated for those
    services.
    The trial court rejected the plaintiffs' proposed Morillion instruction. The court instructed
    the jury that the purpose of the IHSS program was to provide supportive services to enable
    eligible recipients to safely remain in their homes. The trial court then defined supportive
    services to include domestic services, services related to domestic services, heavy cleaning,
    personal care services, accompanying recipients to health care appointments, and protective
    services,28 and read to the jury the statute that defines personal care services.29 (§ 12300.1.)
    The trial court then instructed the jury: "Only those services that I have described as supportive
    services are authorized for payment through the IHSS program." The court further instructed the
    jury that each plaintiff was required to prove that she had been "paid less than the minimum
    wage . . . for some or all hours worked" and that "the services performed during the unpaid work
    hours were authorized services as defined in these instructions."
    28      Section 12300 states that "providers shall be paid only for the following: [¶] (1) Services
    related to domestic services. [¶] (2) Personal care services. [¶] (3) Accompaniment by a provider
    when needed during necessary travel to health-related appointments or to alternative resource
    sites. [¶] (4) Protective supervision only as needed because of the functional limitations of the
    child. [¶] (5) Paramedical services." "Paramedical services include the administration of
    medications, puncturing the skin or inserting a medical device into a body orifice, activities
    requiring sterile procedures, or other activities requiring judgment based on training given by a
    licensed health care professional." (§ 12300.1.)
    29      Personal care services means assistance with ambulation; bathing, oral hygiene, and
    grooming; dressing; care and assistance with prosthetic devices; bowel, bladder and menstrual
    care; repositioning, skin care, range of motion exercises, and transfers; feeding and assurance of
    adequate fluid intake; respiration; and assistance with self-administration of medications.
    (§ 12300, subd. (c).)
    52
    2.     The parties' contentions on appeal
    Appellants contend that under wage order No. 15 and Morillion, they are entitled to be
    paid for every "hour worked" performing statutorily authorized services. They argue that Public
    Authority impermissibly reduced the hours that they had worked performing authorized services
    when a recipient died or was hospitalized, or as a result of the application of the 60 percent rule.
    Appellants also contend that Woodruff was entitled to be compensated for the hours that she had
    spent waiting to perform authorized services for a dying client, and that St. Germaine was entitled
    to be paid for the hours that she had spent caring for her client's service dog, as a service "related
    to domestic services" under section 12300, subdivision (e)(1).
    Public Authority contends that it is authorized to pay for only those services that are
    expressly described in section 12300 et seq. (authorized services) and that have also been
    approved by the social worker for that particular recipient (approved services), and maintains that
    the broader provisions of the wage and hour laws and regulations requiring payment for every
    "hour worked" do not apply. Public Authority acknowledges that a provider is entitled to be paid
    for all hours that the provider worked for a recipient, but argues that the recipient, and not Public
    Authority, is responsible for paying the provider for the time that the provider spent performing
    nonauthorized services for the recipient. Public Authority characterizes the time that Woodruff
    spent with Lucille between performing services that had been authorized by the social worker as
    "protective supervision," which, although a statutorily authorized service, was not approved by
    the social worker in Lucille's case. Public Authority asserts that caring for a service dog is not an
    authorized service under the IHSS program. Public Authority does not address Appellants'
    arguments concerning their unpaid wages for authorized services that were retroactively reduced.
    53
    3.     Standard of review
    The reviewing court determines whether a jury instruction correctly states the law under
    the independent or de novo standard of review. (People v. Posey (2004) 
    32 Cal. 4th 193
    , 218.)
    "Review of the adequacy of instructions is based on whether the trial court 'fully and fairly
    instructed on the applicable law.' [Citation.]" (People v. Ramos (2008) 
    163 Cal. App. 4th 1082
    ,
    1088.) The reviewing court must consider the instructions as a whole and assume that the jurors
    are capable of understanding and correlating all the jury instructions which were given. (Ibid.)
    " 'Instructions should be interpreted, if possible, so as to support the judgment rather than defeat it
    if they are reasonably susceptible to such interpretation.' [Citation.]" (Ibid.)
    A failure to properly instruct a jury is not necessarily prejudicial. "A judgment may not be
    reversed for instructional error in a civil case 'unless, after an examination of the entire cause,
    including the evidence, the court shall be of the opinion that the error complained of has resulted
    in a miscarriage of justice.' (Cal. Const., art. VI, § 13.)" (Soule v. General Motors Corp. (1994) 
    8 Cal. 4th 548
    , 580.) To determine whether the jury instruction was prejudicial, we do not view "the
    evidence in the light most favorable to the successful defendant and draw all inferences in favor
    of the judgment. Rather, we must assume that the jury, had it been given proper instructions,
    might have drawn different inferences more favorable to the losing [party] and rendered a verdict
    in [that party's] favor on those issues as to which it was misdirected. [Citations.]" (Logacz v.
    Limansky (1999) 
    71 Cal. App. 4th 1149
    , 1156.) In doing so, we assess: "(1) the state of the
    evidence, (2) the effect of other instructions, (3) the effect of counsel's arguments, and (4) any
    indications by the jury itself that it was misled." (Soule, at pp. 580-581, citing LeMons v. Regents
    of University of California (1978) 
    21 Cal. 3d 869
    , 875-876 and Pool v. City of Oakland (1986) 
    42 Cal. 3d 1051
    , 1069.)
    54
    4.     De novo review of jury instruction
    Statutory provisions authorizing the regulation of wages, hours and working conditions are
    to be liberally construed to promote the protection and benefit of employees. 
    (Martinez, supra
    ,
    49 Cal.4th at p. 61.) Wage order No. 15 defines " '[h]ours worked' " as "the time during which an
    employee is subject to the control of an employer, and includes all the time the employee is
    suffered or permitted to work, whether or not required to do so." (Cal. Code Regs., tit. 8,
    § 11150, subd. (2)(H).) "[T]he phrase 'suffered or permitted to work, whether or not required to
    do so' [citation] encompasses a meaning distinct from merely 'working.' 
    (Morillion, supra
    , 22
    Cal.4th at p. 584.) The most significant factor in determining whether the employee's activities
    constitute " 'hours worked' " is "[t]he level of the employer's control over its employees . . . ."
    (Morillion, at p. 587; see 
    McCune, supra
    , 894 F.2d at p. 1111 [under federal law, IHSS workers
    must be compensated for all hours that the state suffers or permits to be worked]; see also Aguilar
    v. Association for Retarded Citizens (1991) 
    234 Cal. App. 3d 21
    [employer was required to pay
    employees who worked less than 24-hour shifts for all hours employees were subject to
    employer's control, including the hours when the employees were allowed to sleep].)
    An employee may be under the employer's control when the employee is waiting to
    perform work, even though he or she is not actually working. If the time is not long enough to
    free the employee to use the time as he or she wishes, then the time constitutes "hours worked."
    For example, the time spent by " '[a] stenographer who reads a book while waiting for dictation, a
    messenger who works a crossword puzzle while awaiting assignments, [a] fireman who plays
    checkers while waiting for alarms and a factory worker who talks to his fellow employees while
    55
    waiting for machinery to be repaired' " constitutes "hours worked" under the FLSA.30 (United
    Transp. Union Local 1745 v. City of Albuquerque (10th Cir. 1999) 
    178 F.3d 1109
    , 1117.)
    Under the IHSS statutory scheme, the recipient retains the right to supervise a provider
    who is providing services to the recipient. (§ 12301.6, subd. (c)(1).) However, this right is to be
    exercised within the parameters of the social worker's assessment of the authorized services that
    the recipient requires to safely remain in his or her own home. Any rules for the use of those
    hours may be established and explicitly communicated to the recipient and his or her providers by
    the public authority as an employer. (§ 12300.2 [recipient receives "a description of each specific
    task authorized and the number of hours allotted"]; see 
    McCune, supra
    , 894 F.2d at pp. 1111-
    1112.) The recipient is responsible for setting a provider's work schedule and coordinating the
    provider's hours with other IHSS providers and/or caregivers within the authorized service hour
    limits. When it has been determined that a provider has received an overpayment, the director or
    the county may, to the extent permissible under existing labor laws, recover the overpayment
    through procedures that comport with applicable due process requirements. (§ 12305.83; see also
    § 12305.82 [authority to investigate fraud in the provision or receipt of in-home supportive
    services].)
    Thus, a provider of IHSS is entitled to be compensated for every hour that he or she is
    subject to the control of an employer, whether the employer in question is the recipient or Public
    Authority, within the limit of the number of hours authorized by the social worker for delivery of
    30    The FLSA " 'explicitly permits greater employee protection under state law.' " (United
    Parcel Service Wage & Hours 
    Cases, supra
    , 190 Cal.App.4th at p. 1010, quoting Ramirez v.
    Yosemite Water Co. (1999) 
    20 Cal. 4th 785
    , 795.) "In many respects, California law provides
    broader protection of employee rights, and in such instances, California law controls." (United
    Parcel Service Wage & Hours Cases, at p. 1010.)
    56
    services to the recipient. This includes all of the time during which the employee is suffered or
    permitted to work, whether or not required to work.31 (Cal. Code Regs., tit. 8, § 11150, subd.
    (2)(H).) Further, where the authorized services necessitate some waiting time on the part of the
    provider because of the recipient's condition, such as repositioning an immobile client, feeding,
    assuring adequate fluid intake, bathing, grooming and oral hygiene, dressing, respiration, bowel
    and bladder care, or pain relief, the waiting time constitutes "hours worked" under Morillion and
    wage order No. 15. If Public Authority has reason to believe that it has paid for unauthorized
    services, it may seek to recover the overpayment (or investigate suspected fraud) under the
    provisions of section 12305.83 (or 12305.82). Finally, Public Authority's practice of retroactively
    reducing a recipient's assessed hours and then not paying a provider for the hours that he or she
    had already worked violates federal and state wage and hour laws. (See Labor Code, §§ 510,
    1194; Cal. Code Regs., tit. 8, §§ 11040, subd. 4, 11150, subd. 4; 29 U.S.C. §§ 206, 216; see also
    Armenta v. Osmose, 
    Inc., supra
    , 135 Cal.App.4th at p. 324 ["California's labor statutes reflect a
    strong public policy in favor of full payment of wages for all hours worked."].)
    We conclude that the trial court did not fully and fairly instruct the jury on the applicable
    law. (People v. 
    Ramos, supra
    , 163 Cal.App.4th at p. 1088.) The court should have instructed the
    jury that: (1) " 'Hours worked' " is "the time during which an employee is subject to the control of
    an employer, and includes all the time the employee is suffered or permitted to work, whether or
    not required to do so." (Cal. Code Regs., tit. 8, § 11150, subd. (2)(H).) (2) Time spent waiting to
    perform authorized services is compensable under federal and state wage and hour laws. (See
    31     We emphasize that we do not extend our conclusions to a provider of IHSS who is living
    or staying in the recipient's home. Those circumstances involve the application of wage order
    provisions that are not applicable here. (See, e.g., Cal. Code Regs., tit. 8, § 11150, subd. (3).)
    57
    
    Morillion, supra
    , 22 Cal.4th at p. 587; 
    McCune, supra
    , 894 F.2d at p. 1111; 29 C.F.R. § 785.16.)
    (3) Where a provider delivers services other than those authorized and covered by the program, or
    for a greater number of hours than authorized, and the county or public authority has no
    knowledge that such is occurring and is realistically unable to ascertain the unauthorized use, or
    the public authority has provided explicit instructions to the provider and recipient of rules for the
    use of those authorized hours, the public authority does not have to pay the provider for such
    services. (See 
    Guerrero, supra
    , 213 Cal.App.4th at p. 944.) The trial court's limiting
    compensable time to time spent actually performing authorized services and its omission of these
    provisions of applicable wage laws rendered the jury instructions at issue erroneous as a matter of
    law.
    5.     There was instructional error with respect to retroaction reduction of hours
    The evidence is uncontroverted that Public Authority retroactively reduced the number of
    approved hours for a recipient if the hours that the provider worked during the first half of a
    month exceeded 60 percent of the total approved monthly hours, or when a recipient died, was
    hospitalized or institutionalized, or the recipient's needs changed during the month, regardless of
    the number of hours that a provider had already worked performing authorized and approved
    services. The record does not show that Public Authority explicitly communicated its 60 percent
    rule to providers and recipients.32 Woodruff testified that during the time that her client Lucille
    was dying, she worked 72 hours but was paid for only 35 hours. The social worker told
    Woodruff that her hours were retroactively reduced when the recipient died. Baptiste said that
    because of the retroactive reduction in hours for two of her clients, she was not paid for 40 hours
    32    As mentioned ante, the retroactive reduction rule violates state and federal wage and hour
    laws.
    58
    that she had spent performing authorized services. Similarly, St. Germaine testified that she was
    not paid for a total of 25 hours that she had spent performing authorized services.
    During closing argument, Public Authority informed the jury that wait-around time" or
    "sit-around time" was not authorized. It argued that some of the services that Woodruff had
    provided in caring for her dying client had not been authorized by the social worker, including
    rubbing the recipient's skin, repositioning her, maintaining her range of motion, and providing
    protective supervision. With the exception of the service dog claim, Public Authority did not
    assert that Baptiste and St. Germaine were seeking compensation for performing unauthorized
    services for their clients, but instead argued that their hours had been incorrectly reported on their
    time sheets.
    If the jury had been properly instructed on the law, it might have drawn inferences that
    were more favorable to the plaintiffs. (Logacz v. 
    Limansky, supra
    , 71 Cal.App.4th at p. 1156.)
    For example, the record shows that Woodruff testified that she was not paid for 37 hours and that
    Public Authority told her that this was because the hours that Woodruff spent caring for Lucille
    were retroactively reduced. A properly instructed jury could determine that Woodruff was
    working as directed by an employer while she sat by Lucille's bedside and monitored her
    condition, including respiration, hydration, pain relief, and other authorized services. A jury
    could further conclude that Public Authority violated wage and hour laws when it retroactively
    reduced the number of authorized hours and did not pay Appellants for every hour that they had
    spent performing authorized services.
    6.     There was no instructional error with respect to the service dog
    The trial court did not err when it excluded the time that St. Germaine spent caring for her
    client's service dog from the description of authorized services in the jury instructions. Although
    59
    Appellants' public policy argument regarding the benefits of maintaining service dogs for a
    disabled recipient has merit, there is no provision under the IHSS scheme that permits direct
    payment to a provider for the care and maintenance of a recipient's service dog. (See §§ 12300,
    12300.1, 14132.95.) Instead, the Legislature directs that eligible recipients who have guide dogs,
    signal dogs, or other service dogs may receive a recurring special need allowance to pay for dog
    food and other costs associated with the dog's care and maintenance. (§§ 12550, 12553, subd.
    (a), 12554, subd. (a).) In order to receive the special allowance, the recipient or, if the recipient is
    incapable, another person such as a relative, a close personal friend, or a representative of a public
    agency with knowledge of the recipient's services, is required to complete the application for a
    special service dog allowance. (§§ 11054, 12553, 12554.) Once approved, the recipient receives
    a monthly warrant for the special allowance. (§§ 12553, 12554.)
    In enacting sections 12553 and 12554, the Legislature has explicitly recognized that a
    recipient benefits from having a service dog. It did not, however, include the care and
    maintenance of service dogs in the list of authorized services under the IHSS program.
    (§§ 12300, 12300.1.) Instead, payment is made directly to the recipient upon separate application
    for assistance. (§§ 12300, 12553, 12554.) Thus, St. Germaine is not entitled to IHSS
    compensation under sections 12300 or 12300.1 for caring for her client's service dog and the trial
    court's exclusion of the time spent caring for the service dog in the jury instructions was not error.
    VIII
    DISPOSITION
    The order sustaining the demurrer without leave to amend on Appellants' claim for
    overtime and compensation for expenses incurred by an employee in direct consequence of the
    discharge of his or her duties is reversed. The order denying Appellants' motion for leave to
    60
    amend the complaint with claims for compensation and reimbursement for complying with
    section 12301.24 is affirmed as to the claim for wages for time spent reviewing written materials
    and reversed as to the claim for wages for attending the 2009 orientation and completing the
    enrollment process. The order granting Public Authority's motion for summary adjudication on
    the issue of compensation for attending a pre-2009 orientation is affirmed.
    The trial court erred when it refused Appellants' special instruction on the definition of
    "hours worked," and the error resulted in prejudice on the claim for payment of retroactively
    reduced hours. Accordingly, the judgment is reversed. Parties to bear their own costs.
    AARON, J.
    WE CONCUR:
    HALLER, Acting P. J.
    IRION, J.
    61
    

Document Info

Docket Number: D062180

Filed Date: 6/24/2014

Precedential Status: Non-Precedential

Modified Date: 4/17/2021

Authorities (28)

Robert B. Reich, Secretary of Labor, United States ... , 992 F.2d 1023 ( 1993 )

Ann McLaughlin Secretary of Labor, United States Department ... , 877 F.2d 1207 ( 1989 )

Morillion v. Royal Packing Co. , 94 Cal. Rptr. 2d 3 ( 2000 )

Richard D. Skipper v. Superior Dairies, Inc., a Corporation , 512 F.2d 409 ( 1975 )

eleanor-bonnette-faye-pryor-vickie-young-joanne-r-cardone-wai-jin-wong , 704 F.2d 1465 ( 1983 )

jay-mccune-alden-carlson-robert-knee-ralph-l-shafer-steven-eldon-jones , 894 F.2d 1107 ( 1990 )

People v. Robles , 99 Cal. Rptr. 2d 120 ( 2000 )

Hassan v. Mercy American River Hospital , 3 Cal. Rptr. 3d 623 ( 2003 )

Pool v. City of Oakland , 42 Cal. 3d 1051 ( 1986 )

Dyna-Med, Inc. v. Fair Employment & Housing Commission , 43 Cal. 3d 1379 ( 1987 )

In Re Jennings , 17 Cal. Rptr. 3d 645 ( 2004 )

Ramirez v. Yosemite Water Company , 85 Cal. Rptr. 2d 844 ( 1999 )

In Re Young , 12 Cal. Rptr. 3d 48 ( 2004 )

People v. Ault , 17 Cal. Rptr. 3d 302 ( 2004 )

Aguilar v. Atlantic Richfield Co. , 107 Cal. Rptr. 2d 841 ( 2001 )

Certain Underwriters at Lloyd's of London v. Superior Court ... , 103 Cal. Rptr. 2d 672 ( 2001 )

Martinez v. Combs , 49 Cal. 4th 35 ( 2010 )

Brinker Restaurant Corp. v. Superior Court , 53 Cal. 4th 1004 ( 2012 )

Soule v. General Motors Corp. , 8 Cal. 4th 548 ( 1994 )

Branick v. Downey Savings & Loan Ass'n , 46 Cal. Rptr. 3d 66 ( 2006 )

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