Young v. Midland Funding, LLC ( 2022 )


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  • Filed 10/7/22
    CERTIFIED FOR PARTIAL PUBLICATION*
    IN THE COURT OF APPEAL OF THE STATE OF CALIFORNIA
    FIRST APPELLATE DISTRICT
    DIVISION FOUR
    KACIE LYNN YOUNG,
    Plaintiff and Appellant,               A161843, A162784
    v.                        (San Mateo County Super. Ct.
    MIDLAND FUNDING, LLC, et al.,                No. 19-CIV-07622)
    Defendants and Respondents.
    Kacie Lynn Young filed a complaint alleging that Midland Funding,
    LLC (Midland Funding) and Midland Credit Management, Inc. (MCM)
    (collectively the Midland parties) improperly pursued a debt collection
    lawsuit and obtained a default judgment against her for a delinquent credit
    account of $8,529.93. Included in her complaint were equitable causes of
    action for vacatur of the default judgment and a cause of action for damages
    under the Rosenthal Fair Debt Collection Practices Act (Rosenthal Act)
    (Civ. Code,1 § 1788 et seq.). Factually, the gist of all of her claims was that
    the Midland parties falsely and deceptively represented in the debt collection
    lawsuit that they effected substituted service of process on her, and then
    relied on this false representation to obtain the default judgment and attempt
    to collect on it.
    Pursuant to California Rules of Court, rules 8.1100 and 8.1110, this
    *
    opinion is certified for publication with the exception of parts II.A., II.B.2.,
    and II.C. of the Discussion.
    1   Further undesignated statutory references are to the Civil Code.
    1
    Midland Funding and MCM each responded with a motion to strike all
    of Young’s causes of action under Code of Civil Procedure section 425.16,
    commonly known as the anti-SLAPP statute. Through these motions, the
    Midland parties sought to strike all of Young’s causes of action before
    discovery could be had, arguing variously that Young’s equitable causes of
    action were moot; that MCM has no liability because it did not take any
    action against her in the previous lawsuit; that Young cannot prevail on her
    Rosenthal Act cause of action because substituted service was effected; that
    even if it turns out substituted service was not effected, neither of the
    Midland parties had any knowledge of the service defect, thereby defeating
    the Rosenthal Act cause of action because knowledge is a required element
    under section 1788.15, subdivision (a); and, finally, that Young’s Rosenthal
    Act cause of action was time-barred.
    The trial court granted the Midland parties’ anti-SLAPP motions on
    the ground Young did not show she would probably prevail on the merits of
    her claims, entered judgment in their favor and awarded them attorney fees
    and costs in an amount to be later determined. Young appeals from the
    judgment and from the trial court’s later order staying a motion by the
    Midland parties for $78,635.14 in attorney fees and costs pending the
    outcome of our review. We have consolidated these two appeals.
    In the published portion of this opinion, we conclude Young showed she
    would probably prevail on the merits of her Rosenthal Act cause of action.
    Contrary to the Midland parties’ contentions, she produced prima facie
    evidence that they falsely represented substituted service on her was effected
    in the debt collection lawsuit. Further, she was not required under section
    1788.17 of the Rosenthal Act to show that the Midland parties knowingly
    2
    made this false representation, and that provision controls over section
    1788.15, subdivision (a) to the extent the two are inconsistent.
    In the unpublished portions of the opinion, we conclude Young’s
    equitable causes of action are moot and her Rosenthal Act cause of action was
    not time-barred. In line with our determination that Young made a showing
    of minimal merit on her Rosenthal Act cause of action, we also conclude the
    order staying decision on the Midland parties’ fee motion must be vacated,
    and, as a result, we need not address the various attorney fees issues the
    parties have briefed in connection with that stay order.
    I. BACKGROUND
    Young contended below her employer told her in November 2019 that it
    had received an earnings withholding order to garnish her wages (wage
    garnishment order). Upon learning this, Young claimed, she investigated
    and only then discovered the existence of a 2010 default judgment against
    her and in favor of Midland Funding for a purported account debt of
    $8,529.93 plus interest (2010 default judgment). Young further contended
    that she had never been served with process in the underlying lawsuit
    Midland Funding brought against her and had no knowledge of the lawsuit or
    the judgment before 2019.
    In December 2019, Young, through her attorney, asked Midland
    Funding to stipulate to vacatur of the 2010 default judgment because she had
    never been served with process. Later that month, having received no
    response within the time she requested for a response, Young sued Midland
    Funding and MCM in San Mateo County Superior Court.
    Young brought three equitable causes of action to set aside the 2010
    default judgment and have it declared void based on extrinsic mistake or
    extrinsic fraud. She also brought a cause of action for actual and statutory
    damages, penalties, and reasonable attorney fees and costs under the
    3
    Rosenthal Act. In support of alleged violations of several provisions of the
    Rosenthal Act, Young averred that the Midland parties were debt collectors
    of a consumer debt they claimed she owed, and that they engaged in various
    forms of false and deceptive conduct in attempting to collect that debt.2 Her
    allegations centered on her contention that she was never served with
    process in the lawsuit Midland Funding brought against her.
    In their joint answer, Midland Funding and MCM denied Young’s
    allegations and asserted numerous affirmative defenses. Soon after, each
    filed an anti-SLAPP motion to strike all of Young’s causes of action brought
    against it. Their motions were based on overlapping but not identical
    grounds. Each also sought attorney fees and costs under the anti-SLAPP
    statute.3
    In their anti-SLAPP motions, the Midland parties contended, among
    other things, that Young’s Rosenthal Act cause of action was time-barred;
    that there was no evidence that MCM had any role in bringing or pursuing
    2 More specifically, Young alleged the Midland parties (1) “made and
    used false, deceptive, and misleading representations in an attempt to collect
    the debt,” in violation of section 1788.17; (2) “misrepresented the character,
    amount, or legal status of the debt,” in violation of sections 1788.13,
    subdivision (e) and 1788.17; (3) “attempted to collect the debt . . . without
    notice required by” the state and federal Constitutions, in violation of
    sections 1788.13, subdivision (e) and 1788.17; (4) “attempted to collect a
    consumer debt from [Young] by means of judicial proceedings after [the
    Midland parties] knew that service of process on [Young] had not been legally
    effected,” in violation of sections 1788.15, subdivision (a) and 1788.17; and
    (5) “attempted to collect interest, fees, or other charges from [Young] that are
    not expressly authorized by the agreement creating the debt or otherwise
    permitted by law,” in violation of sections 1788.13, subdivision (e), 1788.14,
    subdivision (b), and 1788.17.
    3 Code of Civil Procedure section 425.16, subdivision (c)(1) states in
    relevant part, “[A] prevailing defendant on a special motion to strike shall be
    entitled to recover that defendant’s attorney’s fees and costs.”
    4
    the lawsuit against Young; and that Young failed to show that she or the
    Midland parties came within the respective definitions of a “debtor” of
    “consumer” debt or of a “debt collector.”
    To meet the requisite two-step test under the anti-SLAPP statute, the
    Midland parties contended, first, that Young’s lawsuit was directed at
    constitutionally protected public activity, i.e., activities before a judicial
    proceeding. Second, they argued, Young could not meet her burden of
    showing she would probably prevail on the merits of any of her causes of
    action because Midland Funding had effected substituted service of process
    on her in its lawsuit against her and, even if service had not been legally
    effected, they never knew service had not been effected.
    At the second step of the analysis, the Midland parties relied on proof
    of substituted service of process documents Midland Funding filed with the
    superior court in 2009. These documents indicate that in January 2009, a
    registered process server, after making reasonably diligent but unsuccessful
    efforts to personally serve Young at a particular address in Burlingame,
    California (Burlingame address), served the summons and complaint at that
    address on a man, described as “John Doe, A white male approx. 30–35 years
    of age 5’6”–5’8” in height weighing 140–160 lbs with black hair,” who was “a
    competent member of the household . . . at the dwelling house or usual place
    of abode of [Young].” The documents also indicate the process server later
    mailed the summons and complaint to the Burlingame address.
    The Midland parties further contended that Midland Funding
    purchased Young’s account from a third party lender’s managing company in
    2008, and that the account had an outstanding balance of $8,269.93. As part
    of this transaction, MCM received records from the managing company,
    including a loan repayment and security agreement that Young executed in
    5
    2005 (2005 loan agreement), which listed her address as the Burlingame
    address. Drawing from electronic records obtained from the managing
    company, MCM created a “seller data sheet” for Young’s account. This data
    sheet listed the Burlingame address as Young’s address. According to a
    declaration of an MCM senior project manager that the Midland parties filed
    in support of their anti-SLAPP motions and which we will discuss further
    post, “Midland relied on information for [Young] as reflected in the
    documents and information provided by [the lender’s managing company],
    including the Loan Agreement and the Seller Data Sheet.”
    Young filed an opposition to the Midland parties’ anti-SLAPP motions.
    She did not contest that the Midland parties had satisfied their burden under
    the first step of anti-SLAPP test. Tracking the approach taken by the
    Midland parties, she focused her arguments on whether she showed she had
    a probability of prevailing on the merits of her causes of action. In a
    declaration, Young asserted she knew nothing of Midland Funding’s lawsuit
    against her until 2019, had not resided at the Burlingame address since
    2001, and had never received the summons and complaint that were
    allegedly served or delivered there. According to Young’s mother, stepfather
    and brother, who also filed declarations, while they resided at the
    Burlingame address in 2009, Young did not live there and no documents
    relating to the lawsuit had been served or received at the residence.
    Young argued the Midland parties had violated section 1788.17 by
    falsely representing that this substituted service had been effected. Because
    of this lack of service, she argued, the 2010 default judgment was void
    ab initio, not merely voidable, and the Midland parties had violated the
    Rosenthal Act by continuing to attempt to collect on that judgment despite
    actual knowledge that the judgment was void for lack of jurisdiction, an
    6
    apparent reference to the notice her attorney gave to Midland Funding’s
    counsel in December 2019 of Young’s contention that substituted service on
    her had never been effected.
    In July 2020, during the pendency of the action below, Midland
    Funding did not apply to renew the 10-year time period provided by statute
    for it to enforce the 2010 default judgment. As a result, its right to enforce
    that judgment expired.
    After much debate and consideration, including the parties’ submission
    of written answers to the trial court’s questions on a number of issues, the
    court issued a written order in which it granted the Midland parties’
    anti-SLAPP motions and ordered Young’s complaint stricken on the ground
    Young had not established a probability of prevailing on the merits. The
    court ruled in relevant part, “The default judgment . . . is valid until it is
    declared void or overturned by a court, and thus, [Young] failed to meet her
    burden of stating and substantiating a legally sufficient claim. Additionally,
    the Court finds that there is no evidence that [the Midland parties] made any
    attempt to collect the debt after receiving the December, 2019 letter by
    [Young’s] counsel.” The court did not address whether Young’s equitable
    claims were moot. It also awarded the Midland parties their “reasonable
    attorneys’ fees and costs incurred in bringing each of their respective
    [anti-SLAPP motions], in an amount to be determined by the Court on a
    noticed motion.” Soon thereafter, the court entered judgment in favor of the
    Midland parties, from which Young filed a timely notice of appeal.
    Subsequently, the Midland parties moved under the anti-SLAPP
    statute for an award of $78,635.14 in attorney fees and costs. Young opposed
    the motion, arguing among other things that the Rosenthal Act attorney fee
    provision (§ 1788.30, subd. (c)), which requires a showing that the debtor did
    7
    not act in good faith, governed whether the Midland parties should be
    awarded attorney fees, not the anti-SLAPP statute attorney fee provision
    (Code Civ. Proc., § 425.16, subd. (c)(1)), which does not require such a
    showing. The trial court ordered the attorney fee motion stayed pending the
    outcome of Young’s appeal from the judgment without addressing any of the
    issues raised by the parties. Young filed a timely notice of appeal from this
    order, and we consolidated the two appeals.
    II. DISCUSSION
    The parties devote most of their attention to whether the 2010 default
    judgment was, as Young asserts, void ab initio or, as the Midland parties
    assert, merely voidable upon an order of the court. Logically, that issue
    drives whether the Midland parties’ settlement demands for payment and
    refusal to withdraw the wage garnishment order after being told by Young’s
    attorney of the lack of service violated the Rosenthal Act. But we view the
    parties’ arguments around voidness versus voidability as tangential. All that
    need be addressed to resolve the appeals before us are three issues:
    (1) whether Young’s equitable claims are moot, (2) whether there is prima
    facie evidence indicating that Young will probably prevail on the merits of
    some part of her Rosenthal Act cause of action, and (3) whether that cause of
    action is time-barred. We turn now to these three issues. And we publish
    our analysis of the second of these issues, since its proper resolution on this
    record requires us to address statutory interpretation issues that have not
    yet been addressed in the California courts.
    A. Young’s Equitable Causes of Action Are Moot
    As they did below, Young and the Midland parties both assert that
    Young’s equitable causes of action are moot because of the expiration of the
    2010 default judgment in July 2020, when Midland Funding did not seek to
    renew its time to enforce the judgment. The Midland parties argue mootness
    8
    is a separate and independent ground for us to reject Young’s appeal
    regarding her equitable causes of action.
    We agree that the equitable claims are moot. “A claim is moot when
    the grounds for the claim no longer exist.” (People v. Peoples (2016)
    
    62 Cal.4th 718
    , 773.) The general rule is that “ ‘ “the duty of . . . every . . .
    judicial tribunal[] is to decide actual controversies by a judgment which can
    be carried into effect, and not to give opinions on moot questions or abstract
    propositions, or to declare principles or rules of law which cannot affect the
    matter in issue in the case before it.” ’ ” (Eye Dog Foundation v. State Board
    of Guide Dogs for the Blind (1967) 
    67 Cal.2d 536
    , 541.) As this court has
    previously noted, “ ‘[t]he critical factor in considering whether [an] . . . appeal
    is moot is whether the appellate court can provide any effective relief if it
    finds reversible error.’ ” (In re David B. (2017) 
    12 Cal.App.5th 633
    , 644.)
    “ ‘When no effective relief can be granted, an appeal is moot and will be
    dismissed.’ ” (MHC Operating Limited Partnership v. City of San Jose (2003)
    
    106 Cal.App.4th 204
    , 214; accord, Eye Dog Foundation v. State Board of
    Guide Dogs for the Blind, at p. 541.)
    In July 2020, when Young’s action was still pending below, Midland
    Funding allowed the 10-year time period it had to enforce the 2010 default
    judgment to expire under Code of Civil Procedure section 683.0204 without
    4 Code of Civil Procedure section 683.020 states: “Except as otherwise
    provided by statute, upon the expiration of 10 years after the date of entry of
    a money judgment or a judgment for possession or sale of property:
    “(a) The judgment may not be enforced.
    “(b) All enforcement procedures pursuant to the judgment or to a writ
    or order issued pursuant to the judgment shall cease.
    “(c) Any lien created by an enforcement procedure pursuant to the
    judgment is extinguished.”
    9
    applying for its renewal.5 Subsequently, both Young and the Midland parties
    took the position regarding the anti-SLAPP motions that Young’s three
    equitable causes of action—for setting aside the default judgment based on
    extrinsic mistake, setting aside the judgment based on extrinsic fraud, and a
    declaration that the 2010 default judgment was void—were moot because of
    the expiration of the 2010 default judgment.
    At the hearing on the anti-SLAPP motions, the court indicated it was
    amenable to dismissing the entire case as moot because of the expiration of
    the time period to enforce the 2010 default judgment. The court asked
    counsel for the Midland parties if she would “do a walk-away with a
    dismissal” without the court ruling on the anti-SLAPP motions. Counsel
    responded that she would not because, while the equitable causes of action
    were moot, the Rosenthal Act cause of action was not in light of Young’s
    allegations that the Midland parties should be held liable for violations of the
    Act that they had already committed. As we have discussed, the trial court
    ruled in favor of the Midland parties on their anti-SLAPP motions on the
    ground that Young had not shown a probability of prevailing on the merits
    without addressing whether the equitable causes of action were moot.
    Based on the record before us, we conclude that Young’s equitable
    claims are moot—and were moot when the trial court ruled on the
    anti-SLAPP motions—because Midland Funding’s time to enforce the 2010
    default judgment expired under Code of Civil Procedure section 683.020 in
    5  Midland Funding could have applied to renew the 2010 default
    judgment before its expiration under Code of Civil Procedure section 683.130,
    subdivision (a), which states in relevant part, “In the case of a lump-sum
    money judgment . . . , the application for renewal of the judgment may be
    filed at any time before the expiration of the 10-year period of enforceability
    provided by Section 683.020 . . . .”
    10
    July 2020. We agree with the parties that, in light of this expiration, we
    cannot “ ‘provide any effective relief if [we] find[] reversible error’ ” (In re
    David B., supra, 12 Cal.App.5th at p. 644) because there is not an actual
    controversy left to resolve.6 So we will reverse the trial court’s ruling on the
    anti-SLAPP motions to the extent it deals with Young’s equitable causes of
    action, and direct the trial court to dismiss those causes of action as moot on
    remand. (Cf. Paul v. Milk Depots, Inc. (1964) 
    62 Cal.2d 129
    , 134 [proper
    disposition of appeal that became moot due to events that occurred during
    pendency of appeal was to reverse and remand with directions to dismiss for
    mootness, since simply dismissing the appeal would have implicitly affirmed
    the judgment].)7
    6 We note that the expiration of this 10-year enforcement time period
    does not in all instances necessarily moot separate creditor actions on
    judgments that are brought within the applicable statute of limitations. (See,
    e.g., Pratali v. Gates (1992) 
    4 Cal.App.4th 632
    , 636–639 [action proper where
    statute of limitations was tolled while party was out of state regardless of the
    expiration of the enforcement period]; Code Civ. Proc., §§ 683.050, 337.5.)
    Here, there is nothing in the record suggesting that a separate action on the
    2010 default judgment could be timely brought.
    7 The parties have not addressed the proper disposition of this appeal
    with respect to the equitable causes of action following a determination of
    mootness, and we have found no authority directly on point. But to avoid
    leaving the same misimpression the Paul court sought to avoid—that it was
    implicitly affirming the judgment there under review—we think the
    dispositional approach taken in that case is appropriate here. In directing
    that the equitable causes of action be dismissed as moot, we intimate no view
    of the merits of those causes of action should the court find it necessary to
    revisit the various issues that may arise (see, e.g., Stiles v. Wallis (1983)
    
    147 Cal.App.3d 1143
    , 1147 [“ ‘Extrinsic mistake is found when . . . a mistaken
    belief of one party prevented proper notice of the action . . . .’ ”]) in connection
    with a renewed motion by the Midland parties for attorney fees under Code of
    Civil Procedure section 425.16, subdivision (c)(1) on remand.
    11
    B. The Court Erred in Striking Young’s Rosenthal Act Cause of
    Action Regarding Midland Funding and MCM
    Young alleged in her Rosenthal Act cause of action and argued in her
    opposition to the anti-SLAPP motions that the Midland parties engaged in
    acts that violated several provisions of the Rosenthal Act. We focus on the
    parties’ contentions regarding sections 1788.17 and 1788.15, subdivision (a),
    the two provisions of the Rosenthal Act that are most central to the opposing
    arguments on this issue.
    1. Young Showed She Would Probably Prevail on Her
    Rosenthal Act Claim That the Midland Parties Violated
    Civil Code Section 1788.17
    a. Legal Standards
    “The Rosenthal Act was enacted ‘to prohibit debt collectors from
    engaging in unfair or deceptive acts or practices in the collection of consumer
    debts.’ (§ 1788.1, subd. (b).) The Rosenthal Act is ‘ “a remedial statute [that]
    should be interpreted broadly in order to effectuate its purpose.” ’ [Citation.]
    It was enacted in 1977, the same year that its federal counterpart, the [Fair
    Debt Collection Practices Act (
    15 U.S.C. § 1692
     et seq.) (FDCPA)], was
    enacted. [Citation.] In addition to its other requirements and prohibitions,
    the Rosenthal Act generally requires debt collectors to comply with the
    provisions of the FDCPA. (§ 1788.17.)” (Davidson v. Seterus (2018)
    
    21 Cal.App.5th 283
    , 295, italics and fn. omitted.)
    “A SLAPP suit—a strategic lawsuit against public participation—seeks
    to chill rights to free speech or petition by dragging the speaker or petitioner
    through the litigation process, without genuine expectation of success in the
    suit. The Legislature enacted [Code of Civil Procedure] section 425.16 to
    provide a summary disposition procedure for SLAPP claims. Toward this
    end, [Code of Civil Procedure] section 425.16 authorizes courts, upon motion
    by anyone who claims to be the target of a SLAPP suit, to probe the basis for
    12
    any cause of action allegedly arising from protected communicative activities,
    and to strike it if the claimant cannot show minimal merit.” (Area 51
    Productions, Inc. v. City of Alameda (2018) 
    20 Cal.App.5th 581
    , 591–592
    (Area 51).)
    The heart of the anti-SLAPP statute is Code of Civil Procedure section
    425.16, subdivision (b)(1), which provides: “A cause of action against a
    person arising from any act of that person in furtherance of the person’s right
    of petition or free speech under the United States Constitution or the
    California Constitution in connection with a public issue shall be subject to a
    special motion to strike, unless the court determines that the plaintiff has
    established that there is a probability that the plaintiff will prevail on the
    claim.” Code of Civil Procedure section 425.16, subdivision (b)(1) does not
    provide a form of immunity, “insulat[ing] defendants from any liability for
    claims arising from the protected rights of petition or speech.” (Baral v.
    Schnitt (2016) 
    1 Cal.5th 376
    , 384 (Baral).) Rather, the statute “only provides
    a procedure for weeding out, at an early stage, meritless claims arising from
    protected activity.” (Ibid.)
    “Courts analyze anti-SLAPP motions using a familiar two-step
    analysis.” (Area 51, supra, 20 Cal.App.5th at p. 592.) “First, the court
    decides whether the defendant has made a threshold showing that the
    challenged cause of action is one arising from protected activity. . . . If the
    court finds such a showing has been made, it then determines whether the
    plaintiff has demonstrated a probability of prevailing on the claim.” (Equilon
    Enterprises v. Consumer Cause, Inc. (2002) 
    29 Cal.4th 53
    , 67.) “ ‘Only a cause
    of action that satisfies both prongs of the anti-SLAPP statute—i.e., that
    arises from protected speech or petitioning and lacks even minimal merit—is
    13
    a SLAPP, subject to being stricken under the statute.’ ” (Oasis West Realty,
    LLC v. Goldman (2011) 
    51 Cal.4th 811
    , 820 (Oasis West Realty).)
    The second stage of the anti-SLAPP test has been described “as a
    ‘summary-judgment-like procedure.’ ” (Baral, supra, 1 Cal.5th at p. 384.) A
    plaintiff, to show it will probably prevail on a claim, must “state[] and
    substantiate[] a legally sufficient claim” (Equilon Enterprises v. Consumer
    Cause, Inc., 
    supra,
     29 Cal.4th at p. 63) through “competent and admissible
    evidence.” (Tuchscher Development Enterprises, Inc. v. San Diego Unified
    Port Dist. (2003) 
    106 Cal.App.4th 1219
    , 1236.) “ ‘Put another way, the
    plaintiff “must demonstrate that the complaint is both legally sufficient and
    supported by a sufficient prima facie showing of facts to sustain a favorable
    judgment if the evidence submitted by the plaintiff is credited.” ’ ” (Taus v.
    Loftus (2007) 
    40 Cal.4th 683
    , 713–714.)
    At this second stage, “a plaintiff seeking to demonstrate the merit of
    the claim ‘may not rely solely on its complaint, even if verified; instead, its
    proof must be made upon competent admissible evidence.’ ” (Sweetwater
    Union High School Dist. v. Gilbane Building Co. (2019) 
    6 Cal.5th 931
    , 940.)
    We may consider inferences as well as direct evidence to determine
    whether there is prima facie evidence in support of a plaintiff’s claim. “[T]he
    proper inquiry in the context of an anti-SLAPP motion ‘is whether the
    plaintiff proffers sufficient evidence for such an inference.’ ” (Oasis West
    Realty, supra, 51 Cal.4th at p. 822; followed in Jenni Rivera Enterprises, LLC
    v. Latin World Entertainment Holdings, Inc. (2019) 
    36 Cal.App.5th 766
    , 781.)
    “ ‘[C]laims with the requisite minimal merit may proceed.’ ” (Baral, supra,
    1 Cal.5th at p. 385.) In conducting an assessment of the evidence proffered at
    this second stage of the analysis, the court, as it would in summary
    procedure, “ ‘does not weigh the credibility or comparative probative strength
    14
    of competing evidence.’ [Citation.] It ‘accepts the plaintiff’s evidence as true,
    and evaluates the defendant’s showing only to determine if it defeats the
    plaintiff’s claim as a matter of law’ ” (Monster Energy Co. v. Schechter (2019)
    
    7 Cal.5th 781
    , 795), such as by “establishing a defense or the absence of a
    necessary element” of the plaintiff’s cause of action. (1-800 Contacts, Inc. v.
    Steinberg (2003) 
    107 Cal.App.4th 568
    , 585.) “ ‘[W]e resolve conflicts and
    inferences in the record in favor of plaintiff.’ ” (Monster Energy Co. v.
    Shechter, at p. 795.)
    On appeal, we examine without deference an order granting an
    anti-SLAPP motion to strike. (Flatley v. Mauro (2006) 
    39 Cal.4th 299
    , 325.)
    In doing so, we conduct “an independent review of the entire record.” (Roche
    v. Hyde (2020) 
    51 Cal.App.5th 757
    , 787.) We exercise our discretion to
    examine all of the evidence the parties presented to determine if prima facie
    evidence supports Young’s contentions. (Code Civ. Proc., § 425.16,
    subd. (b)(2) [“In making its determination, the court shall consider the
    pleadings, and supporting and opposing affidavits stating the facts upon
    which the liability or defense is based”]; see Sweetwater Union High School
    Dist. v. Gilbane Building Co., supra, 6 Cal.5th at p. 949 [“at the second stage
    of an anti-SLAPP hearing, the court may consider affidavits, declarations,
    and their equivalents if it is reasonably possible the proffered evidence set
    out in those statements will be admissible at trial”].)
    Our review will include facts of which the trial court properly took
    judicial notice. (Soukup v. Law Offices of Herbert Hafif (2006) 
    39 Cal.4th 260
    ,
    291 [in determining whether anti-SLAPP plaintiff established a probability of
    prevailing, “ ‘the trial court considers the pleadings and evidentiary
    submissions of both the plaintiff and the defendant (§ 425.16, subd. (b)(2))’ ”];
    Newport Harbor Offices & Marina, LLC v. Morris Cerullo World Evangelism
    15
    (2018) 
    23 Cal.App.5th 28
    , 50 [court documents, including pleadings, and prior
    appellate opinion were “proper subjects of a request for judicial notice” below
    and considered by appellate court in determining anti-SLAPP plaintiff’s
    probability of prevailing on claims]; Golden Eagle Land Investment, L.P. v.
    Rancho Santa Fe Assn. (2018) 
    19 Cal.App.5th 399
    , 411–412, 422–423
    [appellate court considered materials judicially noticed below in determining
    anti-SLAPP plaintiff’s probability of prevailing on claim].)
    “If the trial court’s decision is correct on any theory applicable to the
    case, we affirm the order regardless of the correctness of the grounds on
    which the lower court reached its conclusion.” (Robles v. Chalilpoyil (2010)
    
    181 Cal.App.4th 566
    , 573.) The reverse is true as well. If we conclude the
    plaintiff has cleared the modest hurdle of showing a stricken claim has
    “minimal merit” based on our independent review of the whole record—which
    includes reasonable inferences drawn from evidence, as well as facts of which
    the trial court properly took judicial notice—we will reverse and direct that
    the claim may proceed.
    We need not spend time addressing the first prong of the anti-SLAPP
    test, since all parties agreed below and continue to agree on appeal that
    Young’s Rosenthal Act cause of action arose from protected activity. We
    focus, then, on the second step of the anti-SLAPP test—the requirement that
    Young show her Rosenthal Act cause of action is legally sufficient and that
    she will probably prevail on it.
    b. There Is Prima Facie Evidence That Young Was a “Debtor”
    Who Allegedly Owed “Consumer Debt”
    The Midland parties argue as a separate and independent ground for
    rejecting Young’s appeal that she did not proffer any evidence below to show
    she was a “debtor” under the Rosenthal Act or that any debt qualified as a
    “consumer credit transaction.” Although Young did not proffer evidence on
    16
    these specific issues, we conclude that the record regarding the anti-SLAPP
    motions contains prima facie evidence to support her contention that she met
    these statutory definitions.
    Under the Rosenthal Act, a “debtor” “means a natural person from
    whom a debt collector seeks to collect a consumer debt that is due and owing
    or alleged to be due and owing from such a person.” (§ 1788.2, subdivision (h),
    italics added.) Consistent with this definition, Young stated in her complaint
    that she was “alleged to have incurred a financial obligation in the form of a
    consumer credit account . . . . [Young] generally denies that any debt is
    owed.” As part of their anti-SLAPP motions, the Midland parties asked the
    trial court to take judicial notice of Midland Funding’s 2009 complaint
    against Young. In it, Midland Funding alleged that Young owed a debt to it
    based on an open book account. Thus, Young qualified as a “debtor” under
    the Rosenthal Act.
    Under the Rosenthal Act, “consumer debt” includes “money . . . due or
    owing or alleged to be due or owing from a natural person by reason of a
    consumer credit transaction.” (§ 1788,2, subd. (f ).) “The term ‘consumer
    credit transaction’ means a transaction between a natural person and
    another person in which property, services, or money is acquired on credit by
    that natural person from the other person primarily for personal, family, or
    household purposes.” (Id., subd. (e).) Consistent with these definitions,
    Young stated in her complaint, “The alleged debt was primarily for personal,
    family, or household purposes and is therefore a ‘consumer debt’ as that term
    is defined by . . . [section] 1788.2[, subdivision] (f ).”
    In support of their anti-SLAPP motions, the Midland parties submitted
    a document authenticated by MCM’s senior project manager that establishes
    that Young’s alleged debt meets these definitions. Specifically, the 2005 loan
    17
    agreement between Young and the predecessor lender (which lists the
    Burlingame address as Young’s) states that she is being financed $6,483.25
    and requires her to pay back $12,206 in principal and interest by April 2010.
    The agreement includes a checked-off box that states, “You do intend to use
    the proceeds of this loan primarily for personal, family, or household
    purposes.” Although Midland Funding did not sue directly on this
    agreement, it did sue on Young’s account which, according to the MCM senior
    project manager’s declaration, includes this agreement. Upon considering
    the reasonable inferences of this loan agreement, as we are to do at the
    second stage of an anti-SLAPP motion (Oasis West Realty, supra, 51 Cal.4th
    at p. 822; Jenni Rivera Enterprises, LLC v. Latin World Entertainment
    Holdings, Inc., 
    supra,
     36 Cal.App.5th at p. 781), we conclude Young has
    established prima facie that she is a “debtor” and that her debt stems from a
    “consumer credit transaction” under the Rosenthal Act.
    c. There Is Prima Facie Evidence That Midland and MCM Acted
    as Debt Collectors Regarding Young
    The Midland parties also argue we should reject Young’s appeal
    because she did not proffer any evidence below that shows either of them met
    the definition of “debt collector” under the Rosenthal Act, and they further
    argue that in any event we should reject Young’s appeal regarding MCM
    because she proffered no evidence that it “directly engaged in the acts that
    Young claims violated the Rosenthal Act.” Here too, we conclude that,
    although Young did not proffer evidence on these specific issues, the record
    regarding the anti-SLAPP motions contains prima facie evidence to support
    her contentions that Midland Funding and MCM acted as “debt collectors”
    under the Rosenthal Act regarding her account.
    The Rosenthal Act defines a “debt collector” as “any person who, in the
    ordinary course of business, regularly, on behalf of that person or others,
    18
    engages in debt collection.” (§ 1788.2, subd. (c).) Young alleged in her
    complaint that Midland Funding and MCM each was a “debt collector” under
    this definition.
    The Midland parties submitted evidence in support of their anti-SLAPP
    motions from which it can be inferred that they both met this definition
    regarding Young’s account. This prima facie evidence includes the
    declaration of the MCM senior project manager that the Midland parties
    submitted in support of their anti-SLAPP motions, in which she stated that
    she was the custodian of records responsible for maintaining MCM’s
    documents relating to Young’s account. In the course of authenticating
    certain documents, she also established that Midland Funding and MCM
    worked hand-in-hand regarding Young’s account.
    Specifically, the senior project manager stated, based on personal
    knowledge, that Midland Funding purchased Young’s account from a
    managing company of a previous lender in 2008 (the year before filing suit
    against Young); that MCM, on behalf of Midland Funding, obtained various
    business records related to Young’s account from that managing company,
    including the 2005 loan agreement; and that, as we have discussed, MCM
    created a seller data sheet for Young that Midland Funding relied on, and
    which lists her residential address as the Burlingame address.
    Further, in paragraphs three through five of her declaration, the senior
    project manager stated, “3. At all times relevant, Midland [Funding] was a
    passive debt buyer that purchased portfolios of charged off credit card debt.
    [¶] 4. Midland [Funding] takes no action itself to collect the debt it owns. [¶]
    5. Rather, Midland[ Funding]’s corporate affiliate, MCM, services the
    accounts, including by receiving and maintaining account documents for the
    individual accounts,” including Young’s account.
    19
    The MCM senior project manager also stated that Midland Funding,
    through its retained outside counsel, filed suit against Young in 2009 for
    $8,529.93, which Young owed on her account. She continued, “At all times
    relevant, Midland [Funding] was represented by outside, independent legal
    counsel in connection with the Underlying Lawsuit and all judgment
    enforcement activity regarding [Young’s] [a]ccount.” This is confirmed by the
    record, which includes the complaint filed against Young in 2009 and the
    2010 default judgment, as well as the 2019 wage garnishment order and
    Young’s employer’s return, all of which the Midland parties asked the trial
    court to take judicial notice of as part of their anti-SLAPP motions. Each of
    these documents contains an indication that it was prepared by attorneys for
    Midland Funding.
    Here again, after considering reasonable inferences drawn from this
    record, as we must in evaluating the adequacy of an anti-SLAPP motion
    step-two showing, we conclude there is prima facie evidence Midland
    Funding was in the business of purchasing portfolios of charged-off credit
    card debt. Further, although “passive” in engaging in efforts to collect this
    debt, it nonetheless authorized its attorneys to file suit on its behalf against
    debtors such as Young and engage in efforts to collect such as the
    garnishment of a debtor’s wages.8 Thus, there is prima facie evidence that
    Midland Funding acted as a debt collector under the Rosenthal Act, i.e., as a
    “person who, in the ordinary course of business, regularly, on behalf of that
    person or others, engages in debt collection.” (§ 1788,2, subd. (c).)
    We reach this same conclusion regarding MCM based on its senior
    project manager’s declaration. It establishes that Midland Funding took “no
    8As we will discuss in part B.2., post, such garnishment efforts are
    against consumers, contrary to the Midland parties’ contentions.
    20
    action itself to collect the debt it owns” but, “[r]ather, Midland[ Funding]’s
    corporate affiliate, MCM, services the accounts . . . .” MCM received the
    documents regarding Young’s account from the managing company of the
    previous lender and MCM prepared a seller data sheet identifying Young’s
    address. Moreover, the senior project manager indicated, based on personal
    knowledge, that Midland Funding relied on this seller address sheet, which
    lists Young as residing at the Burlingame address—a fact she could only
    know if MCM worked with Midland Funding directly in pursuing collection of
    Young’s purported debt. From these statements, it can be reasonably
    inferred that MCM serviced Young’s account for Midland Funding as part of
    its ordinary course of business and regularly engaged in debt collection,
    including by engaging in the filing of the 2009 lawsuit against Young, the
    service of process on her, the obtaining of the 2010 default judgment and the
    effort to garnish her wages. Young has therefore established prima facie it
    was a “debt collector” regarding her account.
    d. There Is Prima Facie Evidence That the Midland Parties
    Violated Civil Code Section 1788.17
    While the parties devote some of their arguments here on appeal to the
    threshold “debtor,” “consumer credit transaction,” and “debt collector” issues,
    in the trial court the focal point of their anti-SLAPP step-two arguments was
    on the viability of two core factual contentions—(1) the Midland parties
    falsely and deceptively represented in Midland Funding’s lawsuit against
    Young that substituted service of process on her was effected in 2009 when in
    fact she had never been served, and (2) the Midland parties subsequently and
    repeatedly relied on this misrepresentation in their efforts to obtain a default
    judgment and collect on that judgment, even after Young, through her
    attorney, advised counsel for Midland Funding in December 2019 that
    substituted service had never been legally effected.
    21
    The particulars are these. The Midland parties “obtained an Entry of
    Default and Judgment by default against Plaintiff by filing a Proof of Service
    of Summons that was known by Defendants to be false and fraudulent.
    [Young] has notified [the Midland parties] of the falsity of their Proof of
    Service of Summons and the invalidity of the Judgment they obtained by
    default, but [the Midland parties] have refused and continue to refuse to
    stipulate to set aside the void judgment.” (Fn. omitted.) Consistent with
    these allegations, Young further alleged that the Midland parties “made and
    used false, deceptive, and misleading representations in an attempt to collect
    the debt, in violation of . . . [section] 1788.17,” and in an accompanying
    footnote she specifically cited sections 1692e and 1692e(10) of title 15 of the
    United States Code, which, as we will discuss, section 1788.17 incorporates.
    In opposing the anti-SLAPP motions, Young drew attention to these specific
    allegations, focusing in particular on the “false” proof of service of summons
    filed in the lawsuit against her and the Midland parties’ continued demands
    for payment after her attorney gave them notice in December 2019 that
    substituted service on Young had never been legally effected.
    Notably, however, other than her claim that the Midland parties
    continued to demand payment from her after being notified in December
    2019 that substituted service on Young had never been effected, Young does
    not distinguish between representations the Midland parties knew to be false
    and representations that were “false” even if the Midland parties did not
    know it. This distinction matters because of two Rosenthal Act provisions
    upon which Young places great reliance, sections 1788.15, subdivision (a),
    and 1788.17. The Midland parties argue that Young did not make a prima
    facie showing that they violated the Rosenthal Act not only because
    substituted service on her was legally effected in 2009, but also because, even
    22
    if it was not, Young failed to show they made any representation about
    service that they knew was false. They argue this lack of evidence is fatal to
    Young’s Rosenthal Act cause of action because under section 1788.15,
    subdivision (a), she was required to make a prima facie showing of such
    knowledge and, further, that section 1788.15, subdivision (a) controls over
    section 1788.17 to the extent the latter may authorize a Rosenthal Act claim
    based on an unknowingly false representation.
    We conclude that Young made a prima facie showing that she was not
    served with process and that the Midland parties’ representation that she
    was served was false. Although we agree with the Midland parties that
    Young did not make any showing they knew this representation was false, we
    conclude that (1) no such showing was required under section 1788.17—
    which, as we shall explain, recognizes claims for liability on a strict liability
    basis—and (2) section 1788.17 controls over section 1788.15, subdivision (a)
    to the extent the two provisions might conflict.
    i. Young Made a Prima Facie Showing That Substituted Service
    on Her Was Not Legally Effected
    Young supported her core factual contention about the lack of service of
    process with declarations from herself, her mother, her stepfather and her
    brother. Young declared that she did not discover the 2010 default judgment
    or receive any of the lawsuit documents before 2019; did not reside at the
    Burlingame address after 2001; and resided at a different address, which she
    identified, in 2009. She further declared that the 2005 loan agreement listed
    the Burlingame address as hers incorrectly, perhaps because that agreement
    “shows that the overwhelming majority of the loan proceeds were kept by the
    creditor for refinancing of a prior loan account. As such, it is possible that
    the creditor used an old address without me noticing.”
    23
    Young’s mother, stepfather and brother each declared that he or she had
    resided at the Burlingame address for decades, including in 2009. They each
    stated that after 2001, Young did not reside at the Burlingame address or
    receive any mail there and that no lawsuit documents intended for Young
    had ever been served or delivered to the Burlingame address or to any of
    them.
    Young relied on a declaration from her attorney to contend that the
    Midland parties knew as of December 2019 that she had never been served,
    but nonetheless continued thereafter with improper collection efforts.
    Young’s attorney declared that he faxed a letter to the counsel of record for
    Midland Funding on December 19, 2019, in which he acknowledged that
    Midland Funding had filed proof of service of process documents with the
    superior court in 2009 showing that substituted service on Young had been
    effected. Nonetheless, he asserted in his letter based on a declaration by
    Young, “it appears credible that [Young] was not served with process in this
    case.” He further asserted in his declaration that, despite his letter, the
    Midland parties “have, through counsel, made demands for payment (i.e.,
    attempted to collect the alleged debt) . . . .”
    We conclude that Young, via her declaration and those of her family
    members, made a prima facie showing that she was not served with process
    by substituted service. In evaluating the merits of a special anti-SLAPP
    motion to strike, we do not weigh the credibility or strength of an opposing
    party’s evidence, but accept it as true, and resolve any conflicts and
    inferences in that party’s favor. (Monster Energy Co. v. Schechter, supra,
    7 Cal.5th at p. 795.) Under this standard, Young made a prima facie showing
    that the Bridgewater address was not her “dwelling house [or] usual place of
    abode” via the declarations by her and her family, which indicate she resided
    24
    elsewhere and did not receive mail at the Bridgewater address when
    substituted service was attempted in 2009. Given these contentions, any
    attempt at substituted service at the Bridgewater address would have been
    ineffective. (See Code Civ. Proc., § 415.20, subdivision (b) [providing for
    substituted service to a competent member of a household or a person
    apparently in charge provided that service is effected “at the person’s
    dwelling house, usual place of abode, . . . or usual mailing address”].)
    The Midland parties point out that under Evidence Code section 647,
    “[t]he return of a process server . . . establishes a presumption, affecting the
    burden of producing evidence, of the facts stated in the return.” They argue
    this presumption applies here despite Young’s evidence because substituted
    service may be effected by leaving the documents with any adult “apparently
    in charge” under Code of Civil Procedure section 415.20, and Young does not
    present any evidence that substituted service on her was not effected via such
    a person.
    This argument fails for two reasons. First, the process server attested
    that he served a person who was “a competent member of the household,” not
    someone “apparently in charge.” The Midland parties’ contention that
    substituted service was effected via someone apparently in charge of the
    household at the Burlingame address therefore lacks any evidentiary
    support. Second, as we have just discussed, regardless of who was served,
    Young proffered competent evidence, in the form of declarations from her and
    members of her family, that this was not her dwelling place, usual place of
    abode, or usual mailing address, which was a requirement for any
    substituted service to be effective under Code of Civil Procedure section
    415.20, subdivision (b). This evidence overcomes any presumption created by
    the return of substituted service of process documents. (See, e.g., Farr v.
    25
    County of Nevada (2010) 
    187 Cal.App.4th 669
    , 680–681 [“if a presumption
    affecting the burden of producing evidence ‘applies to a proposition, the
    proponent of the proposition need not prove it unless the opposing party
    produces evidence undermining it, in which case the presumption is
    disregarded and the trier of fact must decide the question without regard to
    it’ ” (italics added)].) The Midland parties’ arguments that Young failed to
    make a prima facie showing that substituted service was not legally effected
    on her are without merit.
    ii. Young Did Not Make a Prima Facie Showing That the Midland
    Parties Knowingly Made a False Representation About Service
    Emphasizing the chronology of events in November and December
    2019, the Midland parties pursue an alternative argument that spotlights
    another potential deficiency in Young’s merits showing, and here they are
    correct: None of the evidence she submitted in her opposition to the
    anti-SLAPP motions shows or implies that the Midland parties ever knew she
    was not served, either before or after her attorney’s December 12, 2019 letter
    to the attorney for Midland Funding. To the contrary, the 2009 proof of
    substituted service of process documents arguably gave the Midland parties
    good reason to think that Young was properly served with process.
    Further, Young fails to explain why the Midland parties were required
    by law to rely on her and her attorney’s December 2019 contentions in a
    letter to counsel for Midland Funding about the lack of service. We see no
    reason why the Midland parties were required to conclude these contentions
    were correct any more than a court or fact finder would be required to believe
    them. (See, e.g., California Chamber of Commerce v. State Air Resources Bd.
    (2017) 
    10 Cal.App.5th 604
    , 643, fn. 26 [“The fact a declaration appears in the
    record and was not directly contravened does not necessarily establish the
    truth of its contents. A trial court is free to disbelieve evidence whether or
    26
    not contradicted, if there is a rational basis for doing so.”]; see also Foreman
    & Clark Corp. v. Fallon (1971) 
    3 Cal.3d 875
    , 890 [“As a general rule,
    ‘[provided] the trier of fact does not act arbitrarily, he may reject in toto the
    testimony of a witness, even though the witness is uncontradicted.’ ”].)
    Accordingly, we conclude that Young failed to make a prima facie
    showing that the Midland parties knew at any time that Young was not
    served by substituted service and, therefore, failed to show that they made
    any knowing misrepresentations about service.
    iii. Civil Code Section 1788.17 Incorporates the FDCPA’s Strict
    Liability Standard
    Young’s failure to make a prima facie case that the Midland parties
    deliberately ignored their obligation to serve her draws into sharp relief the
    parties’ competing interpretations of sections 1788.15, subdivision (a) and
    1788.17. Thus, we now turn to whether Young’s prima facie showing that the
    Midland parties unknowingly made false representations Young had been
    served violated the Rosenthal Act. This requires us to address a question
    that, so far as we are aware, is a matter of first impression in the California
    courts.
    Analytically, the issue arises as follows. Section 1788.15,
    subdivision (a) provides, “No debt collector shall collect or attempt to collect a
    consumer debt by means of judicial proceedings when the debt collector
    knows that service of process, where essential to jurisdiction over the debtor
    or his property, has not been legally effected.” (Italics added.) Further, as
    our First District, Division One colleagues have held, under section 1788.15,
    subdivision (a), “[u]se of judicial proceedings to collect a debt without service
    of process [citation] will also be a continuing course of conduct insofar as the
    conduct involves multiple acts, such as obtaining and collecting on a
    judgment, that extend over a period of time before the proceedings are
    27
    concluded.” (Komarova v. National Credit Acceptance, Inc. (2009)
    
    175 Cal.App.4th 324
    , 344 (Komarova).) In light of the repeated pattern of
    conduct violating multiple provisions of the Rosenthal Act, the Komarova
    court held, the plaintiff satisfactorily showed a violation of “section 1788.15,
    subdivision (a), which prohibits an ‘attempt to collect a consumer debt by
    means of judicial proceedings’ when service of process has been knowingly
    neglected.” (Komarova, at p. 345, italics added.)
    To overcome the hurdle section 1788.15, subdivision (a) creates, Young
    relies on section 1788.17, which states in relevant part, “Notwithstanding
    any other provision of this title, every debt collector collecting or attempting
    to collect a consumer debt shall comply with the provisions of Sections 1692b
    to 1692j, inclusive, of, and shall be subject to the remedies in Section 1692k
    of, Title 15 of the United States Code.” According to Young, “[t]he linchpin”
    of the Midland parties’ efforts to wage a “shoddy” collection campaign against
    her is their “false representation that they had properly served YOUNG, and
    thus that the Court had jurisdiction over YOUNG to enter [the 2010 default
    judgment]. This false representation in an attempt to collect a debt is a clear
    violation of Civil Code [section] 1788.17, incorporating by reference 15 U.S.C.
    [sections] 1692e and 1692e(10). Each subsequent representation by [the
    Midland parties] in an attempt to collect the void Judgment necessarily
    incorporates this false representation, repeats it, and becomes another false
    representation in an attempt to collect a debt.”
    We agree with Young that section 1788.17 governs. Section 1692e of
    title 15 of the United States Code is a part of the FDCPA. (Meza v. Portfolio
    Recovery Associates, LLC (2019) 
    6 Cal.5th 844
    , 851.) In legal effect, what we
    have here is a federal liability standard embedded in state law. “The
    Rosenthal Act . . . incorporates the FDCPA, so that a violation of the FDCPA
    28
    is per se a violation of the Rosenthal Act.” (Best v. Ocwen Loan Servicing,
    LLC (2021) 
    64 Cal.App.5th 568
    , 576, citing § 1788.17.) Section 1692e
    provides in relevant part that a debt collector may not use any “false . . .
    representation or means in connection with the collection of any debt,”
    including but not limited to regarding “the character, amount, or legal status
    of any debt” (15 U.S.C. § 1692e(2)(A), italics added), “[t]he threat to take any
    action that cannot legally be taken or that is not intended to be taken”
    (15 U.S.C. § 1692e(5)), and “[t]he use of any false representation or deceptive
    means to collect or attempt to collect any debt . . . concerning a consumer”
    (15 U.S.C. § 1692e(10), italics added). As Young points out, each of these
    FDCPA provisions is incorporated in section 1788.17.
    To be sure, Young does not cite any California case, and we have not
    found one, that establishes whether section 1788.17, by incorporating title 15
    United States Code section 1692e, prohibits a debt collector from
    unknowingly making or relying on a false representation about the legal
    status of a debt, a threat to take legal action that legally cannot be taken, or
    a false representation to collect or attempt to collect any debt of a consumer.
    Numerous non-California courts have held that a debt collector is liable
    under the FDCPA for unknowingly making false representations.9 (See, e.g.,
    Clark v. Capital Credit & Collection Servs. (9th Cir. 2006) 
    460 F.3d 1162
    ,
    1174–1176 [agreeing with the Second and Seventh Circuits that “ ‘[title 15
    United States Code] § 1692e applies even when a false representation was
    9As the Midland parties acknowledge, because section 1788.17
    incorporates provisions of the FDCPA, case law interpreting the FDCPA
    applies to Rosenthal Act claims. (Kazerouni v. LVNV Funding, LLC
    (C.D.Cal., Dec. 17, 2014, No. SACV 14-01282-CJC (JCCx)) 2014 U.S.Dist.
    LEXIS 201219 at p. *4 [“The Rosenthal Act incorporates the FDCPA and
    makes a violation of the FDCPA actionable under California law”].)
    29
    unintentional’ ”], citing Gearing v. Check Brokerage Corp. (7th Cir. 2000)
    
    233 F.3d 469
    , 472, Turner v. J.V.D.B. & Assoc., Inc. (7th Cir. 2003) 
    330 F.3d 991
    , 995, and Russell v. Equifax A.R.S. (2d Cir. 1996) 
    74 F.3d 30
    , 36; White v.
    First Step Group LLC (E.D.Cal., Sept. 19, 2017, No. 2:16-cv-02439-KJM-
    GGH) 2017 U.S.Dist. LEXIS 153569 at pp. *25–*26 [debt collector’s
    “argument that it was entitled to reasonably rely on the debt amount as
    reported to it . . . is unavailing in the face of the FDCPA as a strict liability
    statute that does not require the collector’s knowing or intentional violation”];
    Gonzalez v. Cullimore (Utah 2018) 
    417 P.3d 129
    , 132, 139–140 [the
    “overwhelming majority of jurisdictions . . . have almost unanimously held
    that the FDCPA is a strict liability statute . . . [a]nd most . . . have explicitly
    stated that [title 15 United States Code] § 1692e is a strict liability provision”
    and that “ ‘a consumer need not show intentional conduct by the debt
    collector to be entitled to damages’ ”].)
    Further, two unpublished federal district court cases10 have recognized
    that an FDCPA claim can be brought under title 15 United States Code
    section 1692e(10) based on a false representation about service of process,
    even if made unknowingly. In Hooper v. Midland Funding, LLC (N.D.Ala.,
    July 30, 2021, No. 2:19-cv-01601-HNJ) 2021 U.S.Dist. LEXIS 142587, Hooper
    sued Midland Funding for violating the FDCPA based on the contention that
    Midland Funding failed to effect service of process on him in a prior state
    court collection lawsuit. (Hooper, at pp. *1–*2.) He contended that Midland
    Funding “filed a false proof of service in the collection action, which enabled it
    to obtain a default judgment and ultimately garnish his wages.” (Id. at
    10We may cite unpublished federal cases as persuasive authority
    without violating the California Rules of Court. (Farm Raised Salmon Cases
    (2008) 
    42 Cal.4th 1077
    , 1096, fn. 18; Nungaray v. Litton Loan Servicing, LP
    (2011) 
    200 Cal.App.4th 1499
    , 1501, fn. 2.)
    30
    p. *2.) In considering Midland Funding’s motion for summary judgment and
    Hooper’s motion for partial summary judgment (ibid.), the district court
    rejected Midland Funding’s contention that Hooper’s claim failed for lack of
    evidence that Midland Funding knowingly filed a falsified service return form
    because, the court determined, the FDCPA “ ‘typically subjects debt collectors
    to liability even when violations are not knowing or intentional.’ ” (Hooper, at
    p. *18, quoting Owen v. I. C. Sys., Inc. (11th Cir. 2011) 
    629 F.3d 1263
    , 1270.)
    Although the court ultimately granted Midland Funding’s motion for
    summary judgment and denied Hooper’s motion for partial summary
    judgment on other grounds (Hooper v. Midland Funding, LLC, 
    supra,
     at
    pp. *19–*36), it concluded that “Midland’s good faith bears no relevance upon
    the issue whether it may incur liability for filing the allegedly falsified
    service return form.” (Id. at p. *18.)
    Similarly, in Mirshafiei v. Legal Recovery Law Offices, Inc. (C.D.Cal.
    Oct. 5, 2016, No. SACV- 5-00873-CJC (DFMx)) 2016 U.S.Dist. LEXIS 143625,
    Mirshafiei sued Legal Recovery Law Offices, Inc. (Legal Recovery) for
    violating the FDCPA, including under title 15 United States Code section
    1692e, for filing an invalid proof of service with the state court. (Mirshafiei,
    at pp. *3–*6.) Legal Recovery or its process server filed a proof of service of
    summons in a state court action filed by Legal Recovery against Mirshafiei to
    recover a debt, which proof of service represented that substituted service
    had been effected on Mirshafiei, although she “had not lived at the address
    listed on the proof of service for two years, as the property went through
    foreclosure.” (Id. at p. *4.) In granting Mirshafiei’s motion for partial
    summary judgment in substantial part, the district court concluded that
    there was “no genuine dispute of material fact that the proof of service was a
    ‘false representation’ that [Mirshafiei] had been properly served, and that
    31
    [Legal Recovery] specifically employed this false representation to collect a
    debt against [her].” (Id. at pp. *13–*14, see p. *31.) The court rejected Legal
    Recovery’s argument that “it was unaware that [Mirshafiei] did not reside at
    that address at that time” because “[t]he FDCPA does not require
    knowledge.” (Id. at p. *14.)
    Based on this well-established body of case law, we hold that section
    1788.17, by its incorporation of title 15 United States Code section 1692e,
    permits a Rosenthal Act plaintiff to state a prima facie case for liability
    where a defendant unknowingly made or relied on a false representation
    about the legal status of a debt or employed a false representation as a means
    to attempt the collection of a debt.
    But we so hold with a caveat. The courts in Hooper and Mirshafiei
    categorically rejected defense attempts to argue that violations of section
    1692e of the FDCPA must be knowing and intentional, which is consistent
    with the terminology of “strict liability” that may be found in the body of
    authority of which they are part. But that only means scienter is not a claim
    element that the plaintiff must prove to establish liability. The FDCPA
    recognizes an “exception to the strict liability imposed upon debt collectors by
    the FDCPA.” (Picht v. Jon R. Hawks, Ltd. (8th Cir. 2001) 
    236 F.3d 446
    , 451.)
    A debt collector may not be held liable under the FDCPA if it shows by a
    preponderance of the evidence that the alleged FDCPA violation “was not
    intentional and resulted from a bona fide error notwithstanding the
    maintenance of procedures reasonably adapted to avoid any such error.”
    (15 U.S.C. § 1692k(c); Fox v. Citicorp Credit Servs. (9th Cir. 1994) 
    15 F.3d 1507
    , 1514.) This exception “is an affirmative defense, for which [the debt
    collector] has the burden of proof at trial.” (Fox, at p. 1514.)
    32
    So too with the Rosenthal Act. Under section 1788.30, subdivision (e),
    “A debt collector shall have no civil liability to which such debt collector
    might otherwise be subject for a violation of this title, if the debt collector
    shows by a preponderance of evidence that the violation was not intentional
    and resulted notwithstanding the maintenance of procedures reasonably
    adapted to avoid any such violation.” Because, as under section 1692k(c) of
    the FDCPA, the burden of proof is expressly allocated to the alleged debt
    collector, section 1788.30, subdivision (e) provides an affirmative defense that
    must be proved. (Sargent Fletcher, Inc. v. Able Corp. (2003) 
    110 Cal.App.4th 1658
    , 1668 [“the defendant bears the burden of proof on new matter and
    affirmative defenses”].)
    The Midland parties did not invoke section 1788.30, subdivision (e), in
    the trial court and do not raise it on appeal. At this stage, therefore, we deal
    only with whether Young mounted a prima facie case of liability under
    section 1788.17. We do not address and express no view about whether, as
    the case proceeds, the Midland parties may successfully pursue a defense
    under section 1788.30, subdivision (e).
    iv. Young Made a Sufficient Showing Because Civil Code Section
    1788.17’s “Strict Liability” Standard Controls over Civil Code
    Section 1788.15, Subdivision (a)’s “Knowledge” Standard
    Our holding on the issue of scienter does not complete our inquiry.
    According to the Midland parties, “[o]ther than Section 1788.15, no provision
    of the Rosenthal Act imposes liability for continuing to prosecute a collections
    action or executing a judgment when a proof of service might later be proven
    inaccurate.” This is incorrect. In our view, Young can state—and has
    stated—a prima facie Rosenthal Act cause of action under section 1788.17
    based on the Midland parties’ purportedly false representations about service
    of process on Young in 2009, even if unknowing, because of section 1788.17’s
    33
    incorporation of section 1692e of title 15 of the United States Code, a “strict
    liability” statute. The Midland parties insist that, regardless, section
    1788.15, subdivision (a) controls over section 1788.17 because otherwise
    section 1788.15, subdivision (a) would be surplusage. This too is incorrect.
    Section 1788.17 expressly states that “[n]otwithstanding any other provision
    of this title” (italics added), debt collectors are to comply with certain
    provisions of the FDCPA, including section 1692e of title 15 of the United
    States Code.
    Midland’s surplusage argument fails under conventional principles of
    statutory construction. (See Timlick v. National Enterprise Systems, Inc.
    (2019) 
    35 Cal.App.5th 674
    , 682–683 [using standard tools of statutory
    interpretation to analyze whether the enactment of section 1788.17, with its
    incorporation of FDCPA provisions, repealed section 1788.30, subd. (d)]
    (Timlick).) “Our primary task ‘in interpreting a statute is to determine the
    Legislature’s intent, giving effect to the law’s purpose. [Citation.] We
    consider first the words of a statute, as the most reliable indicator of
    legislative intent. [Citation.]’ [Citation.] We construe the statute’s words in
    context, harmonizing statutory provisions to avoid absurd results.”
    (California Building Industry Assn. v. State Water Resources Control Bd.
    (2018) 
    4 Cal.5th 1032
    , 1041.) “We may not, under the guise of construction,
    rewrite the law or give the words an effect different from the plain and direct
    import of the terms used.” (California Fed. Savings & Loan Assn. v. City of
    Los Angeles (1995) 
    11 Cal.4th 342
    , 349.) “[A]n interpretation that renders
    other provisions ineffective or nugatory should be avoided,” however. (Hoitt
    v. Department of Rehabilitation (2012) 
    207 Cal.App.4th 513
    , 523.)
    Mindful of these principles, we reject the Midland parties’ surplusage
    argument for two reasons. First, we are not persuaded that sections 1788.15,
    34
    subdivision (a) and 1788.17 are directly in conflict in all instances. That a
    debt collector cannot attempt to collect a debt via judicial proceedings when
    the debt collector knows service of process has not been legally effected (as
    provided for in section 1788.15, subdivision (a)) does not necessarily mean the
    debtor is entitled to unintentionally make false statements about service in a
    court proceeding (as prohibited by section 1788.17). The former statute
    regulates a debt collector’s employment of a legal proceeding; the latter
    regulates that collector’s representations in, among other things, such
    proceedings. Thus, section 1788.15 prohibits a debt collector from employing
    a lawsuit in which it knows service was not effected even if it does not make
    any false representations regarding service; section 1788.17 does prohibit any
    such activity.
    In Timlick, our colleagues in Division Three faced a similar issue when
    they considered whether the Legislature’s enactment of section 1788.17, with
    its incorporation of certain FDCPA remedies provisions, repealed the “cure”
    provision contained in subdivision (d) of section 1788.30, also a part of the
    Rosenthal Act.11 The Timlick court concluded, based on the plain language of
    the statute, legislative history and similar Ninth Circuit case law, that
    section 1788.17 does not repeal section 1788.30 subdivision (d) because the
    former incorporates FDCPA remedies while the latter provides certain
    defenses. (Timlick, supra, 35 Cal.App.5th at pp. 682–685.)
    11  Section 1788.30, subdivision (d) provides, “A debt collector shall have
    no civil liability under this title if, within 15 days either after discovering a
    violation which is able to be cured, or after the receipt of a written notice of
    such violation, the debt collector notifies the debtor of the violation, and
    makes whatever adjustments or corrections are necessary to cure the
    violation with respect to the debtor.”
    35
    Here, Young’s contentions focus on the Midland parties’
    representations in, not their employment of, the lawsuit Midland Funding
    filed against her in 2009. Similar to those in Timlick, Young’s contentions
    necessarily implicate section 1788.17’s prohibition against false
    representations, but do not necessarily implicate section 1788.15,
    subdivision (a)’s prohibition against a debt collector’s employment of a legal
    proceeding knowing service has not been effected. That is why allowing
    Young to maintain a claim against the Midland parties under section 1788.17
    does not necessarily render section 1788.15, subdivision (a) surplusage as the
    Midland parties contend.
    Second, section 1788.17 expressly states, “Notwithstanding any other
    provision of this title, every debt collector collecting or attempting to collect a
    consumer debt shall comply with the provisions of Sections 1692b to 1692j,
    inclusive, of . . .Title 15 of the United States Code.” (Italics added.) This
    introductory phrase is determinative here. “When the Legislature intends for
    a statute to prevail over all contrary law, it typically signals this intent by
    using phrases like ‘notwithstanding any other law’ or ‘notwithstanding other
    provisions of law.’ ” (In re Greg F. (2012) 
    55 Cal.4th 393
    , 406.) Accordingly,
    courts have held regarding a variety of subjects that a provision that includes
    such a phrase controls over other provisions of law regarding the same
    subject.
    The court in Molenda v. Department of Motor Vehicles (2009)
    
    172 Cal.App.4th 974
     summarized some of this law: “In People v. DeLaCruz
    (1993) 
    20 Cal.App.4th 955
    , 963, the court explained that the language
    ‘notwithstanding other provisions of law’ in Penal Code section 12403.7 is a
    ‘term of art’ that ‘has been read as an express legislative intent to have the
    specific statute control despite the existence of other law which might
    36
    otherwise govern.’ (Accord, People v. Franklin (1997) 
    57 Cal.App.4th 68
    ,
    73–74 [interpreting Pen. Code, § 667, subds. (c), (d), (f )(1)].) In California
    Housing Finance Agency v. E.R. Fairway Associates I (1995) 
    37 Cal.App.4th 1508
    , 1515–1516, the court explained: ‘The introductory phrase of [Health
    and Safety Code] section 51205(f ), “[n]otwithstanding any other provision of
    law,” qualifies the operative language of the section entitling the prevailing
    party to recover “costs and reasonable attorney’s fees.” Thus “any other
    provision of law” relating to costs, to the extent contrary to or inconsistent
    with [Health and Safety Code] section 51205(f ), is subordinated to the latter
    provision.’ ” (Molenda, at p. 995.)
    As the Timlick court mentioned, two Ninth Circuit cases have relied on
    the “notwithstanding” language in section 1788.17 to conclude that section
    1788.17, with its incorporation of certain FDCPA remedies provisions,
    “nullified” certain limitations on remedies contained in section 1788.30.
    (Timlick, supra, 35 Cal.App.5th at pp. 682–683, citing Afewerki v. Anaya Law
    Group (9th Cir. 2017) 
    868 F.3d 771
    , 779 and Gonzales v. Arrow Financial
    Services, LLC (9th Cir. 2011) 
    660 F.3d 1055
    , 1065.) We agree with and adopt
    this interpretation of the Rosenthal Act here. Based on the plain meaning of
    the introductory phrase of section 1788.17, i.e., “[n]otwithstanding any other
    provision of this title, every debt collector collecting or attempting to collect a
    consumer debt shall comply with the provisions of Sections 1692b to 1692j,
    inclusive, of . . . Title 15 of the United States Code,” we conclude the
    Legislature intended that section 1788.17 control to the extent it conflicts
    with section 1788.15, subdivision (a).12
    12 “The Legislature is presumed to be aware of all laws in existence
    when it passes or amends a statute.” (In re Greg F., supra, 55 Cal.4th at
    p. 407.) Given this presumption, section 1788.17’s enactment more than two
    37
    Accordingly, because Young made a prima facie showing that the
    Midland parties made a false representation that substituted service was
    effected on her in 2009, even if it was an unknowing false representation, the
    court should have denied the Midland parties’ anti-SLAPP motions regarding
    her Rosenthal Act cause of action.13
    2. Young’s Rosenthal Act Cause of Action Was Not Time-barred
    Finally, the Midland parties argue that Young’s Rosenthal Act cause
    of action was time-barred under the Rosenthal Act’s one-year statute of
    limitation.
    The Rosenthal Act provides that, in order to recover actual and
    statutory damages or attorney fees and costs, “[a]ny action under this section
    may be brought in any appropriate court of competent jurisdiction in an
    individual capacity only, within one year from the date of the occurrence of
    the violation.” (§ 1788.30, subd. (f ); see Komarova, supra, 175 Cal.App.4th at
    decades after section 1788.15 (Stats. 1999, ch. 319, § 2 [§ 1788.17]; Stats.
    1977, ch. 907, § 1 [§ 1788.15]) further indicates the Legislature’s intention
    that it controls to the extent it is inconsistent with section 1788.15,
    subdivision (a). (See Canteen Corp. v. State Bd. of Equalization (1985)
    
    174 Cal.App.3d 952
    , 960 [“when two laws upon the same subject, passed at
    different times, are inconsistent with each other, the one last passed must
    prevail”]; Western Mobilehome Assn. v. County of San Diego (1971)
    
    16 Cal.App.3d 941
    , 948 [same].)
    13 In light of this conclusion, we will not address the parties’ debates
    over whether Young made a prima facie showing that the Midland parties
    violated other provisions of the Rosenthal Act. “If the plaintiff ‘can show a
    probability of prevailing on any part of its claim, the cause of action is not
    meritless’ and will not be stricken; ‘once a plaintiff shows a probability of
    prevailing on any part of its claim, the plaintiff has established that its cause
    of action has some merit and the entire cause of action stands.’ ” (Oasis West
    Realty, supra, 51 Cal.4th at p. 820.)
    38
    p. 343 [“Actions under the Rosenthal Act ‘may be brought . . . within one year
    from the date of the occurrence of the violation.’ (§ 1788.30, subd. (f ).)”].)
    As we have discussed, in her opposition to the anti-SLAPP motions,
    Young argued that the Midland parties falsely represented to the superior
    court in 2009 that substituted service had been effected on Young, which
    false representation violated section 1788.17, and, further, that “[e]ach
    subsequent representation by [the Midland parties] in an attempt to collect
    the Judgment necessarily incorporates this false representation and becomes
    another false representation in an attempt to collect a debt.” Young further
    argued that her Rosenthal Act cause of action was not time-barred by the
    one-year statute of limitations contained in section 1788.30, subdivision (f )
    under the “continuing violation theory.” Relying on a continuing violation
    theory, Young cited the holding on this point in Komarova, which we
    described above. (Komarova, supra, 175 Cal.App.4th at pp. 343–344.) And
    she renews the argument here on appeal.
    We agree that Komarova applies. The record contains considerable
    evidence of a continuing course of conduct by the Midland parties to parlay
    their allegedly false representation about service to obtain and then collect on
    the 2010 default judgment until within a year of Young’s filing of her lawsuit
    in December 2019. The record indicates that after they obtained the default
    judgment, the Midland parties continued to act to collect on the judgment on
    a number of occasions. Specifically, according to a Midland Funding attorney
    who submitted a declaration in support of the anti-SLAPP motions, she
    began working with the law firm serving as Midland Funding’s outside
    counsel on the Young case in 2013 and “assumed attorney management” of
    Young’s account at that time. In 2016, she moved to another firm, which
    “was tasked with handling post-judgment enforcement efforts” on Young’s
    39
    account. Between July 2013 and July 2019, “[she], or her firms’ support staff,
    . . . served [Young] with post-judgment notices at least a half dozen times at
    her [Burlingame] address . . . . These notices included settlement letters,
    memorandums of costs, and a substitution of attorney.” Then, in July 2019,
    her firm obtained the wage garnishment order and caused it to be served on
    Young’s employer at the time.
    The Midland parties, in challenging Young’s contention that their
    refusal to withdraw their wage garnishment order after Young’s attorney told
    them she had never been served was itself an effort to collect on the debt (an
    issue which we need not resolve in light of our conclusion that the Midland
    parties’ “knowledge” that service was not effected is of no consequence to
    Young’s Rosenthal Act claim under section 1788.17), argue that “garnishment
    proceedings are against an employer and not ‘against a consumer,’ ” citing
    Muhammad v. Reese Law Grp., APC (S.D.Cal., Oct. 12, 2017, No. 16cv2513-
    MMA (BGS)) 2017 U.S.Dist. LEXIS 169082 at page *21. “Therefore,” the
    Midland parties continue, “at most, the garnishment constituted a collection
    action against Young’s employer and not Young.”
    The Midland parties’ contention that their effort to garnish Young’s
    wages was as a matter of law not part of any collection actions against her is
    directly contradicted by the text and legislative history of the Rosenthal Act.
    Specifically, section 1788.10, a part of the Act, provides, “No debt collector
    shall collect or attempt to collect a consumer debt by . . . [¶] . . . [¶] (e) [t]he
    threat to any person that nonpayment of the consumer debt may result in . . .
    the garnishment or attachment of wages of the debtor, unless such action is
    in fact contemplated by the debt collector and permitted by the law.” (Italics
    added.)
    40
    Further, the legislative history of section 1788.17, of which we take
    judicial notice (see Voris v. Lampert (2019) 
    7 Cal.5th 1141
    , 1147, fn. 5 [court
    can take judicial notice of published legislative history]), includes repeated
    references to the view of supporters that the provision was needed to address
    certain “growing problem[s],” including “ ‘misrepresentations, such as threats
    . . . to garnish wages . . . when no such intent or rights exists.’ ” (Sen. Com.
    on Judiciary, Analysis of Assem. Bill No. 969 (1999–2000 Reg. Sess.), as
    amended May 18, 1999, p. 4; Sen. Rules Com., Off. of Sen. Floor Analyses, 3d
    reading analysis of Assem. Bill No. 969 (1999–2000 Reg. Sess.) as amended
    July 15, 1999, pp. 6–7.)
    The case relied on by the Midland parties, Muhammad v. Reese Law
    Grp., supra, 2017 U.S.Dist. LEXIS 169082, involved FDCPA claims, not
    Rosenthal Act claims. Specifically, it involved section 1692i of title 15 of the
    United States Code, a part of the FDCPA. Section 1692i requires a debt
    collector who brings a legal action on a debt “against any consumer” to bring
    it in a particular “judicial district,” and the debtor argued that this provision
    applied to a wage garnishment order issued where the debtor neither resided
    nor worked. (Muhammad, at pp. *14–*21.) The federal district court in
    Muhammad, without considering the Rosenthal Act but instead looking to
    our Code of Civil Procedure, held that title 15 United States Code section
    1692i did not apply because wage garnishment proceedings were not against
    a “consumer” under California law. (Muhammad, at pp. *19–*21.) This, of
    course, does not address whether efforts to garnish a consumer debtor’s
    wages are regulated by the Rosenthal Act. In any event, an unpublished
    federal district court case is not persuasive in the face of binding California
    authority. (Balsam v. Trancos (2012) 
    203 Cal.App.4th 1083
    , 1100.) We read
    41
    California law differently than did the Muhammad court and therefore find
    that case unpersuasive.
    In short, we conclude that Young’s Rosenthal Act cause of action was
    not time-barred because there is evidence that the Midland parties engaged
    in a continuing course of conduct until within one year of Young filing suit,
    including their efforts to garnish Young’s wages. The court’s judgment on
    this cause of action is therefore reversed. Further, we vacate that part of the
    trial court’s judgment awarding the Midland parties’ attorney fees and
    remand this matter to the trial court to reconsider, consistent with our
    opinion, whether or not to award attorney fees.
    C. Young’s Appeal from the Trial Court’s Order Staying the
    Midland Parties’ Attorney Fee Motion
    Young argues that the trial court erred in awarding the Midland
    parties attorney fees in the absence of a showing that she did not act in good
    faith in prosecuting her lawsuit under the Rosenthal Act; that the trial court
    erred by awarding attorney fees to the Midland parties in any event; and that
    the trial court at most should have awarded $4,023.50 in attorney fees to the
    Midland parties. We need not address any of these issues in light of our
    vacating of that part of the trial court’s judgment regarding its award of
    attorney fees to the Midland parties.
    III. DISPOSITION
    To the extent the court granted the anti-SLAPP motions with respect to
    Young’s equitable claims, we reverse and remand with directions to dismiss
    those claims as moot. The portion of the judgment dismissing Young’s
    Rosenthal Act cause of action is reversed. The portion of the judgment
    42
    awarding the Midland parties attorney fees is vacated. The case is remanded
    to the trial court for further proceedings consistent with this opinion. Young
    is awarded costs of appeal.
    STREETER, J.
    WE CONCUR:
    POLLAK, P. J.
    GOLDMAN, J.
    43
    Trial Court:    San Mateo County Superior Court
    Trial Judge:    Hon. Nancy L. Fineman
    Counsel:        Consumer Law Center, Fred W. Schwinn, Raeon R. Roulston,
    Matthew C. Salmonsen for Plaintiff and Appellant.
    Solomon Ward Seidenwurm & Smith, Thomas F. Landers,
    Mei-Ying Imanaka, Owen M. Praskievicz for Defendants
    and Respondents.
    A161843, A162784 Young v. Midland Funding, LLC, et al.