Palma v. Mercury Insurance Company CA2/3 ( 2022 )


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  • Filed 8/23/22 Palma v. Mercury Insurance Company CA2/3
    NOT TO BE PUBLISHED IN THE OFFICIAL REPORTS
    California Rules of Court, rule 8.1115(a), prohibits courts and parties from citing or relying on opinions
    not certified for publication or ordered published, except as specified by rule 8.1115(b). This opinion
    has not been certified for publication or ordered published for purposes of rule 8.1115.
    IN THE COURT OF APPEAL OF THE STATE OF CALIFORNIA
    SECOND APPELLATE DISTRICT
    DIVISION THREE
    JULIO PALMA et al.,                                            B309063
    Plaintiffs and Appellants,                            Los Angeles County
    Super. Ct. No. 19STCV04181
    v.
    MERCURY INSURANCE
    COMPANY,
    Defendant and Respondent.
    APPEAL from a judgment of the Superior Court of
    Los Angeles County. Steven J. Kleifield, Judge. Affirmed.
    Shernoff Bidart Echeverria, Ricardo Echeverria,
    Steven Schuetze, Kristin Hobbs and Reid Ehrlich-Quinn
    for Plaintiffs and Appellants.
    Sheppard, Mullin, Richter & Hampton, Peter H. Klee
    and Marc J. Feldman for Defendant and Respondent.
    _________________________
    Plaintiffs Julio Palma and Miriam Cortez1 (together,
    Plaintiffs) appeal an order granting summary judgment in a
    bad faith insurance case against Mercury Insurance Company
    (Mercury). Mercury insured Frank McKenzie, who killed
    Plaintiffs’ son in a car crash. Plaintiffs obtained a $3 million
    judgment in a wrongful death action against McKenzie.
    McKenzie then assigned Plaintiffs his rights against Mercury,
    and Plaintiffs brought the present action against Mercury on
    the basis that it failed to accept their reasonable offer to settle
    their wrongful death claims. The trial court granted Mercury’s
    motion for summary judgment after determining Plaintiffs
    never offered to settle their claims. We affirm.
    FACTUAL AND PROCEDURAL BACKGROUND
    In September 2012, Frank McKenzie was driving a vehicle
    that struck and killed Oscar Palma, who was riding a moped.
    At the time, McKenzie was insured under a Mercury insurance
    policy with bodily injury liability limits of $15,000 and property
    damage limits of $10,000.
    1.    The settlement offer
    On October 15, 2012, attorney Paul Zuckerman sent
    Mercury a settlement letter on behalf of his law firm, Carpenter,
    Zuckerman & Rowley, LLP (the Carpenter firm). The letter
    identifies “Oscar Palma (deceased) Estate of Oscar Palma” as
    “Our Clients” and states: “Oscar Palma (deceased) Estate of
    Oscar Palma, demands that Mercury Insurance tender full
    policy limits to Oscar Palma (deceased) Estate of Oscar Palma
    1      Miriam Cortez is a party in her capacity as the successor-
    in-interest to the Estate of Maria Bonilla. For the sake of
    simplicity, we sometimes refer to Miriam Cortez in her capacity
    as successor-in-interest as though she were Maria Bonilla.
    2
    to resolve their claim. In the event that your full policy limits
    are not promptly tendered, during the course of litigation, we will
    determinately prove our client’s medical expenses, and recovery
    will be well in excess of your insured’s policy limit.”
    The letter states the offer was to remain open for 14 days,
    until October 29, 2012. It further states “this policy limit
    demand is expressly conditioned on your insured [McKenzie]
    providing declarations” attesting to several matters, including
    that he had no other insurance available to cover the loss. It also
    requires several “conditions precedent” that “must be completely
    performed by you [Mercury] by October 29, 2012,” before the
    “settlement offer can be accepted.” Among other things, it
    lists as conditions precedent delivery of a draft “made payable
    to ‘Oscar Palma (deceased) Estate of Oscar Palma and their
    attorneys,’ ” and delivery of an “appropriate Release of All Claims
    form.” The letter does not specify the terms of the release.
    Mercury retained attorney Jeffrey Lim and instructed
    him to accept the offer. On October 19, 2012, Lim faxed
    the Carpenter firm a letter stating Mercury “is tendering to
    the estate and all heirs of Oscar Palma Mr. McKenzie’s $15,000
    policy limits. [¶] In order to confirm that all heirs are included
    in the release for the policy limits, please have the heirs complete
    and sign the attached affidavit of heirs.” The Carpenter firm
    did not respond to the letter.
    A few days later, Lim contacted McKenzie to discuss the
    settlement offer. Lim advised McKenzie that he had “written
    to Carpenter, Zuckerman & Rowley to request that they identify
    who Mr. Palma’s heirs are. To date, they have not responded
    to my request. In the October 15, 2012, demand letter they
    assert that there are no other claims against you, other than
    3
    the ones presented by them. If they are being untruthful in
    their representations, then you may still be subject to a lawsuit
    by persons with standing whom they do not represent. [¶] . . .
    I have no reason to believe they are being untruthful regarding
    there being no other claims, and by making that representation
    they subject themselves to a lawsuit by any other heirs who
    might have a right to a portion of the policy limits.” McKenzie
    agreed to accept the settlement offer and signed a declaration
    stating there is no other insurance covering the loss.
    On October 24, 2012, Lim told Mercury that McKenzie
    agreed to a settlement. Lim said he had “the settlement check
    and will overnight it to plaintiff’s counsel today with the
    declaration, the policy, and release.”
    The same day, Lim wrote a letter to the Carpenter firm
    accepting the “offer to resolve the death claim of Oscar Palma.”
    Lim enclosed a check for $15,000 and represented that, aside
    from the Mercury policy, there were no other policies in existence
    for the loss. Lim, however, inadvertently failed to attach
    McKenzie’s declaration to the letter.
    Lim included with the letter his office’s standard Release
    of Claims form, which required the release of all “bodily injury
    and personal injuries and property damage claims, and wrongful
    death claims . . . .” Lim told the Carpenter firm if “you have any
    changes to my release, please let me know prior to October 29,
    2012.” The Carpenter firm did not respond to Lim’s letter or
    request any changes to the release.
    In November 2012, Mercury contacted the Carpenter firm
    to request information related to the value of Palma’s moped
    in order to resolve any property damage claims. Although the
    Carpenter firm did not respond to Mercury’s request, Lim sent
    4
    the firm a check for $1,070 to cover the complete loss of Palma’s
    moped.
    In January 2013, Lim wrote to the Carpenter firm to
    request the return of the signed Release of Claims form. The
    Carpenter firm responded that there was no settlement because
    its October 15, 2012 letter demanded payment of all available
    policy limits, which included the $10,000 property damage policy
    limits. Lim informed Mercury of the Carpenter firm’s position.
    Between March and July 2013, Mercury sent the Carpenter
    firm six letters “reiterat[ing]” its offer of the $15,000 bodily injury
    policy limits. The Carpenter firm responded in a July 31, 2013
    letter, claiming Mercury “committed bad faith” by failing to
    accept a reasonable policy limits demand. The Carpenter firm
    cited Mercury’s failure to tender its property damage policy
    limits, and, for the first time, claimed Mercury failed timely
    to deliver McKenzie’s declaration. The firm said it would be
    filing a complaint and “[i]t is our expectation that we will
    obtain a judgment far, far in excess of the insured’s policy limits
    which will cause your insured to be driven into bankruptcy.
    The insured’s credit will be destroyed making it impossible
    for the insured to obtain credit at any reasonable rate.”
    “The post-judgment collection proceedings will be extremely
    distressing and embarrassing to the insured as this office will
    aggressively examine the insured and every member of the
    insured’s family to determine whether the insure[d] has hidden
    any assets.”
    Lim responded by sending the Carpenter firm a copy of
    McKenzie’s declaration. He represented that the “declaration
    had been received, but was inadvertently left out of my
    October 24, 2012, letter to [the Carpenter firm]. In addition,
    5
    I did not read the policy limit demand letter to be inclusive of
    the property damage policy limits.”
    Mercury sent the Carpenter firm a separate response
    stating its position that it “timely offered its $15,000 bodily injury
    policy limits to your clients to settle their claims against Mr.
    McKenzie. It is Mercury’s position that it was not obligated to
    tender its property damage policy limits, as your clients’ property
    damage claim did not meet or exceed Mercury’s property damage
    policy limits.” Mercury also said it “continues to offer its $15,000
    bodily injury policy limits to your clients to settle their claims
    against Mr. McKenzie.”
    2.     Plaintiffs’ wrongful death action against McKenzie
    On August 28, 2013, the Carpenter firm filed a lawsuit
    against McKenzie on behalf of Plaintiffs, Ana Guzman-Palma,
    and the “Estate of Oscar F. Palma, a deceased individual.” The
    complaint asserted causes of action for negligence, “survival
    action,” and wrongful death. Following a jury trial, the court
    entered judgment against McKenzie and in favor of Plaintiffs
    for $3 million on their wrongful death claims. The court did
    not enter judgment in favor of the Estate of Oscar F. Palma.
    Mercury paid Plaintiffs its $15,000 bodily injury policy limits.
    3.     Plaintiffs’ bad faith action against Mercury
    McKenzie assigned his rights against Mercury to Plaintiffs
    in exchange for a covenant not to execute the judgment against
    his personal assets. Plaintiffs then filed a complaint against
    Mercury, alleging it acted in bad faith by failing to accept their
    reasonable offer to settle within policy limits, which exposed
    McKenzie to damages far in excess of his available insurance
    limits. According to the complaint, Mercury failed to accept
    6
    Plaintiffs’ offer because it did not tender the available property
    damage limits and did not timely deliver McKenzie’s declaration.
    4.     Mercury’s motion for summary judgment
    Mercury moved for summary judgment and submitted
    evidence establishing the facts summarized above. Mercury
    argued that Plaintiffs could not establish a bad faith claim
    because only the Estate of Oscar Palma made a settlement offer.
    Mercury also argued the Carpenter firm’s offer was unreasonable
    because it allegedly demanded payment of the $10,000 property
    damage limits, yet the value of the property damage was only
    around $1,070. Alternatively, Mercury argued its failure to
    accept the settlement offer was the result of negligence, not
    bad faith.
    In opposition, Plaintiffs argued there were triable issues
    of fact as to whether the Carpenter firm made the settlement
    offer on their behalf. They also argued Mercury failed to accept
    the offer because it did not send the Carpenter firm McKenzie’s
    declaration by the October 29, 2012 deadline, and it unreasonably
    demanded they release their property damage claims in exchange
    for the bodily injury policy limits. Plaintiffs conceded that the
    Carpenter firm’s offer did not require Mercury to tender its
    property damage policy limits.
    The trial court granted Mercury’s motion for summary
    judgment after determining the Carpenter firm’s letter offered
    only to settle a survival action on behalf of the estate. The court
    explained that the “client is (awkwardly) referred to as ‘Oscar
    Palma (deceased) Estate of Oscar Palma,’ but cannot reasonably
    be construed to be anyone or anything other than the
    decedent’s estate. [Citation.] The decedent’s estate, through
    a representative, is the plaintiff in a survival action. [Citation.]
    7
    The only losses described in the demand letter are ‘medical
    expenses,’ which could only be recoverable in a survival action,
    and not in a wrongful death case. [Citation.] Finally, the
    letter states that there are no ‘competing claimants.’ [Citation.]
    No other persons are named as potential claimants. [Citation.]
    Although Mr. Lim inquired about wrongful death claimants,
    no response was ever given.” The court concluded “[n]o
    reasonable inference can be drawn that the demand was on
    behalf of anyone other than an estate pursuing a survival action.
    The action that resulted in the excess judgment, however, was
    a wrongful death action. [Citations.] No offer of settlement was
    made to resolve a wrongful death case. In the absence of an offer,
    there is no determination of ‘reasonableness’ to be made.”
    The court entered judgment for Mercury, and Plaintiffs
    timely appealed.
    DISCUSSION
    Plaintiffs contend the trial court erred in granting
    Mercury’s motion for summary judgment because there are
    disputed issues of fact concerning whether Mercury unreasonably
    failed to accept their settlement offer. They argue the Carpenter
    firm’s October 15, 2012 letter constituted an offer to resolve their
    wrongful death claims, which Mercury unreasonably refused by
    failing to deliver McKenzie’s declaration by the October 29, 2012
    deadline. Alternatively, they argue Mercury unreasonably
    demanded they release any property damage claims in exchange
    for the bodily injury policy limits.
    1.     Standard of review
    On appeal from a grant of summary judgment, we examine
    the facts presented to the trial court and determine their effect
    as a matter of law, considering all the evidence set forth in the
    8
    moving and opposition papers. (Regents of University of
    California v. Superior Court (2018) 
    4 Cal.5th 607
    , 618.) We
    liberally construe evidence presented in opposition to a summary
    judgment motion, and we resolve any doubts in favor of the party
    opposing the motion. (Ibid.) A defendant seeking summary
    judgment must show the plaintiff cannot establish at least one
    element of the cause of action. (Ibid.) Summary judgment is
    appropriate if no triable issue of material fact exists, and the
    moving party is entitled to judgment as a matter of law. (Ibid.)
    2.     Bad faith refusal to settle
    “From the covenant of good faith and fair dealing implied
    by law in all contracts, and from the liability insurer’s duty
    to defend and indemnify covered claims, California courts have
    derived an implied duty on the part of the insurer to accept
    reasonable settlement demands on such claims within the policy
    limits. [Citation.] ‘[A]n insurer is required to act in good faith
    in dealing with its insured. Thus, in deciding whether or not
    to settle a claim, the insurer must take into account the interests
    of the insured, and when there is a great risk of recovery beyond
    the policy limits, a good faith consideration of the insured’s
    interests may require the insurer to settle the claim within
    the policy limits. An unreasonable refusal to settle may subject
    the insurer to liability for the entire amount of the judgment
    rendered against the insured, including any portion in excess
    of the policy limits. [Citation.]’ ” (Hamilton v. Maryland
    Casualty Co. (2002) 
    27 Cal.4th 718
    , 724–725.)
    “An insured’s claim for bad faith based on an alleged
    wrongful refusal to settle first requires proof the third party
    made a reasonable offer to settle the claims against the insured
    for an amount within the policy limits.” (Graciano v. Mercury
    9
    General Corp. (2014) 
    231 Cal.App.4th 414
    , 425 (Graciano).)
    The plaintiff must also prove the insurer failed or refused
    “ ‘to discharge contractual responsibilities, prompted not by
    an honest mistake, bad judgment or negligence but rather
    by a conscious and deliberate act, which unfairly frustrates
    the agreed common purposes and disappoints the reasonable
    expectations of the other party thereby depriving that party
    of the benefits of the agreement.’ ” (Chateau Chamberay
    Homeowners Assn. v. Associated Internat. Ins. Co. (2001)
    
    90 Cal.App.4th 335
    , 346.) “In evaluating whether an insurer
    acted in bad faith, ‘the critical issue [is] the reasonableness
    of the insurer’s conduct under the facts of the particular case.’
    [Citation.] To hold an insurer liable for bad faith in failing
    to settle a third party claim, the evidence must establish that
    the failure to settle was unreasonable.” (Pinto v. Farmers Ins.
    Exchange (2021) 
    61 Cal.App.5th 676
    , 687.)
    Whether an insurer acted in bad faith “is generally for
    the trier of fact to resolve, unless, ‘from uncontroverted evidence,
    a reasonable man following the law can draw but one conclusion
    on the issue.’ [Citation.]” (Hedayati v. Interinsurance Exchange
    of the Automobile Club (2021) 
    67 Cal.App.5th 833
    , 843
    (Hedayati).)
    3.      Plaintiffs did not offer to settle their wrongful death
    claims
    The parties agree that we must interpret the Carpenter
    firm’s October 15, 2012 offer under the general principles
    of contract law. (See T. M. Cobb Co. v. Superior Court (1984)
    
    36 Cal.3d 273
    , 279; Cal Fire Local 2881 v. California Public
    Employees’ Retirement System (2019) 
    6 Cal.5th 965
    , 988;
    Fassberg Construction Co. v. Housing Authority of City
    10
    of Los Angeles (2007) 
    152 Cal.App.4th 720
    , 765.) “ ‘The
    rules governing the role of the court in interpreting a written
    instrument are well established. The interpretation of a contract
    is a judicial function. [Citation.] In engaging in this function,
    the . . . court “give[s] effect to the mutual intention of the parties
    as it existed” at the time the contract was executed. [Citation.]
    Ordinarily, the objective intent of the contracting parties is a
    legal question determined solely by reference to the contract’s
    terms. [Citations.] . . .’ [Citation.]” (Wind Dancer Production
    Group v. Walt Disney Pictures (2017) 
    10 Cal.App.5th 56
    , 68–69.)
    “The language of a contract is to govern its interpretation, if the
    language is clear and explicit, and does not involve an absurdity.”
    (Civ. Code, § 1638.)
    The Carpenter firm’s October 15, 2012 letter cannot
    reasonably be interpreted as an offer to settle Plaintiffs’ wrongful
    death claims. A wrongful death claim is a statutory cause of
    action that allows a decedent’s heirs to recover compensation for
    the economic loss and deprivation of consortium they personally
    suffered as a result of the decedent’s death. (San Diego Gas &
    Electric Co. v. Superior Court (2007) 
    146 Cal.App.4th 1545
    , 1550–
    1551 (San Diego Gas); People v. Giordano (2007) 
    42 Cal.4th 644
    ,
    658.) Wrongful death claims belong to the heirs, not the decedent
    or the decedent’s estate. (Quiroz v. Seventh Ave. Center (2006)
    
    140 Cal.App.4th 1256
    , 1263.) The Carpenter firm’s letter,
    however, does not mention Plaintiffs or Palma’s heirs, let alone
    identify them as the offerors. Instead, it identifies the Carpenter
    firm’s client as “Oscar Palma (deceased) Estate of Oscar Palma,”
    “Oscar Palma (deceased),” or “Oscar Palma,” none of which had
    11
    the authority to pursue wrongful death claims.2 (See Code
    Civ. Proc., § 377.60 [listing the persons with standing to bring
    a wrongful death claim].) Rather, Palma’s estate could pursue
    only a survival claim, which is a cause of action that “belonged
    to the decedent before death but, by statute, survives that event.”
    (Quiroz, at p. 1264; see Code Civ. Proc., §§ 377.20, 377.30; Ruiz
    v. Podolsky (2010) 
    50 Cal.4th 838
    , 850, fn. 3 [a decedent’s estate
    may bring a survival action].)
    Further, although the letter does not explicitly identify
    the claim it seeks to settle, it warns that the Carpenter firm
    will “prove our client’s medical expenses” through litigation if
    Mercury does not accept the offer. A decedent’s medical expenses
    are recoverable in a survival action, but not in a wrongful death
    action. (San Diego Gas, supra, 146 Cal.App.4th at p. 1553.) It is
    clear, therefore, that the Carpenter firm’s letter offered to settle
    the estate’s survival claim, and not Plaintiffs’ wrongful death
    claims.
    Plaintiffs insist that, although the letter does not explicitly
    mention them or their claims, it does so implicitly. Plaintiffs
    point out that the letter refers to “our clients” and “their claim,”
    which they contend suggests the Carpenter firm made the offer
    on behalf of clients other than Palma’s estate. We disagree. The
    letter refers to the Carpenter firm’s “client” (singular) six times.
    In contrast, it mentions the firm’s “clients” (plural) only twice,
    2      A decedent’s personal representative may bring a wrongful
    death claim on behalf of the heirs. (Code Civ. Proc., § 377.60.)
    The personal representative, however, does so in his or her
    capacity as a statutory trustee to recover damages for the benefit
    of the heirs, not as the personal representative of the estate.
    (Adams v. Superior Court (2011) 
    196 Cal.App.4th 71
    , 77–78.)
    12
    and it is clear that both are typographical errors. One mention
    appears in the reference line, which identifies “Oscar Palma
    (deceased) Estate of Oscar Palma” as the “clients.” The other
    mention appears in the following sentence: “On September 3,
    2012, our clients, Oscar Palma (deceased), was brought [sic]
    his moped to a complete stop on Southbound Western Avenue
    waiting to make a left turn onto eastbound 29th Street.” No
    reasonable person would interpret either reference as suggesting
    the Carpenter firm made the offer on behalf of other, unnamed
    clients.
    The same is true of the letter’s use of the phrase “their
    claim.” The full sentence states: “In light of the foregoing, Oscar
    Palma (deceased) Estate of Oscar Palma, demands that Mercury
    Insurance tender full policy limits to Oscar Palma (deceased)
    Estate of Oscar Palma to resolve their claim.” Read in context,
    “their claim” clearly refers to the claim (singular) belonging to
    “Oscar Palma (deceased) Estate of Oscar Palma.” It does not
    suggest an intent to settle multiple clients’ separate claims.
    Plaintiffs urge us to consider extrinsic evidence, which
    they insist shows the parties understood the Carpenter firm’s
    letter to be an offer to settle wrongful death claims. We
    decline to do so. “Extrinsic evidence is ‘admissible to interpret
    [a written] instrument, but not to give it a meaning to which it
    is not reasonably susceptible’ [citations], and it is the instrument
    itself that must be given effect.” (Parsons v. Bristol Development
    Co. (1965) 
    62 Cal.2d 861
    , 865.) In other words, extrinsic evidence
    is admissible “to show what the parties meant by what they said,
    but it is not admitted to show that they meant something other
    than what they said.” (Rilovich v. Raymond (1937) 
    20 Cal.App.2d 630
    , 639–640.) For the reasons discussed above, the Carpenter
    13
    firm’s letter is not reasonably susceptible to Plaintiffs’
    interpretation. Accordingly, we may not consider extrinsic
    evidence on the issue.
    Because Mercury’s undisputed evidence shows Plaintiffs
    did not offer to settle their wrongful death claims, they cannot
    state a cause of action for bad faith refusal to settle those claims.
    (Graciano, supra, 231 Cal.App.4th at p. 425.) The trial court
    properly granted Mercury’s motion for summary judgment
    on this basis.3
    4.     Mercury did not act in bad faith
    Even if the Carpenter firm’s letter had offered to settle
    Plaintiffs’ claims, Mercury would be entitled to summary
    judgment because no reasonable trier of fact could conclude
    it acted in bad faith.
    The undisputed evidence shows Mercury directed Lim
    to accept the Carpenter firm’s settlement offer under the terms
    set out in its October 15, 2012 letter. Lim, in turn, sent the
    Carpenter firm a letter accepting the offer, tendered the bodily
    injury policy limits, and complied with all the required conditions
    3      For the first time in their reply brief, Plaintiffs argue that
    even if they did not offer to settle their wrongful death claims,
    a trier of fact could still determine Mercury acted in bad faith.
    Mercury moved to strike the argument on the basis that it is
    untimely. Although we decline to strike the argument, we agree
    with Mercury that it is untimely and decline to consider it for
    that reason. (See Varjabedian v. City of Madera (1977) 
    20 Cal.3d 285
    , 295, fn. 11 [“Obvious reasons of fairness militate against
    consideration of an issue raised initially in the reply brief of
    an appellant.”]; Nordstrom Com. Cases (2010) 
    186 Cal.App.4th 576
    , 583 [“[P]oints raised for the first time in a reply brief on
    appeal will not be considered.”].)
    14
    by the deadline for acceptance, with the exception of the delivery
    of McKenzie’s declaration.4 Although Lim had obtained a signed
    declaration from McKenzie, he inadvertently failed to include
    it with the acceptance letter. The only reasonable conclusion
    from this evidence is that Mercury would have settled the claims
    under Plaintiffs’ terms, but for Lim’s negligence in failing to
    deliver McKenzie’s declaration. Mere negligence, however,
    is insufficient to support a claim for bad faith failure to settle.
    (Adelman v. Associated Internat. Ins. Co. (2001) 
    90 Cal.App.4th 352
    , 369 [“to recover in tort for an insurer’s mishandling of
    a claim, [a plaintiff] must allege more than mere negligence”];
    Merritt v. Reserve Ins. Co. (1973) 
    34 Cal.App.3d 858
    , 880 [bad
    faith requires more than mere negligence]; Davy v. Public Nat’l
    Ins. Co. (1960) 
    181 Cal.App.2d 387
    , 395–396 [bad faith refusal
    to accept a settlement offer “arises only from a breach of the
    covenant to exercise good faith and not from a failure to exercise
    due care”].)
    Plaintiffs insist Mercury nevertheless acted in bad faith
    because it failed to review Lim’s acceptance letter to ensure it
    included McKenzie’s declaration. We disagree. The undisputed
    evidence shows that, on October 24, 2012, Lim informed
    Mercury that he had obtained McKenzie’s signed declaration
    and was going to “overnight” it to the Carpenter firm that day.
    Mercury did not act unreasonably in relying on its counsel’s
    representations, at least absent some basis to suspect Lim might
    not deliver the declaration. Plaintiffs offer no authority to the
    contrary. Instead, they contend Mercury acted unreasonably
    because it failed to comply with its own policy, which required
    4     We assume, for the sake of argument, that the offer
    required Mercury to deliver the declaration by October 29, 2012.
    15
    managerial or administrative review of a response to a policy
    limits demand. The undisputed evidence, however, shows
    the policy applied only to Mercury’s “claims branches,” but
    McKenzie’s case was handled by the “litigation unit.”
    Plaintiffs alternatively argue Mercury acted in bad faith
    because its Release of Claims form required they give up their
    property damage claims, even though Mercury only offered
    its bodily injury policy limits. Mercury, however, submitted
    a declaration from Lim in which he provided a reasonable
    explanation for including the property damage language in
    the release. According to Lim, the Carpenter firm’s “demand
    letter did not specify what release language would be acceptable
    to the Estate; rather, it merely stated that an ‘appropriate
    Release of All Claims form’ was required. There was no way
    to know what terms the Carpenter firm and its client would
    deem ‘appropriate.’ Therefore, my acceptance letter enclosed
    the standard release form used by my office and in my letter
    I expressly invited the Carpenter firm to let me know what
    revisions, if any, they wanted to make to the release so that it
    was consistent with their intentions. One of the reasons that
    my acceptance letter was faxed and overnight mailed to the
    Carpenter firm several days before the settlement deadline
    was to allow time to work out these and any other details
    before the deadline expired.”
    Plaintiffs submitted no evidence contradicting Lim’s
    declaration. Nor is there any evidence showing Mercury refused
    to remove the property damage language from the release
    or otherwise required it as a condition of settlement. To the
    contrary, the undisputed evidence shows Mercury separately
    attempted to resolve any property damage claims in November
    16
    2012, before the Carpenter firm informed it that there was no
    settlement related to the bodily injury policy limits. It is clear,
    therefore, that Mercury did not intend to require Plaintiffs to
    release their property damage claims in return for its bodily
    injury policy limits. Under these circumstances, the fact that
    Lim sent the Carpenter firm his office’s standard release form
    does not show Mercury acted in bad faith.
    Plaintiffs’ reliance on Hedayati, supra, 
    67 Cal.App.5th 833
    is misplaced. In that case, the insurer did not respond to a
    settlement offer by the offeror’s deadline, never conveyed an
    intent to accept the offeror’s proposed terms, failed to inform
    the insured of the offer, and did not follow its internal guidelines
    for handling and responding to the offer. (Id. at pp. 848–850.)
    The insurer subsequently offered to settle for the policy limits,
    but its outside counsel provided the other party a release with
    potentially objectionable terms and ignored the party’s request
    for a copy of the insured’s policy. (Id. at pp. 851–852.) The court
    concluded the insurer was not entitled to summary judgment
    because, “[u]nder all of these circumstances, a reasonable trier
    of fact could conclude [the insurer’s] counteroffer to settle the
    matter through its outside counsel was not reasonably calculated
    to obtain [the other party’s] assent.” (Id. at pp. 852–853.)
    Here, the undisputed evidence shows Mercury made
    substantial efforts to accept the Carpenter firm’s offer. Among
    other things, it informed McKenzie of the offer, obtained his
    consent to accept it, tendered its full bodily injury policy limits,
    made substantial efforts to obtain and deliver the requested
    information and documents, and expressed a willingness to
    modify the Release of Claims form. Unlike in Hedayati, there
    17
    is no question that Mercury wanted to settle the claims under
    Plaintiffs’ terms.
    Plaintiffs’ reliance on Barickman v. Mercury Casualty Co.
    (2016) 
    2 Cal.App.5th 508
     is similarly misplaced. In that case,
    the insurer tendered its policy limits, but refused to modify
    its release of claims form, even after the insured agreed to
    the modification. (Id. at pp. 514, 520–521.) Here, there is
    no evidence showing Mercury refused to modify the Release
    of Claims form. Instead, the evidence shows Lim invited
    the Carpenter firm to suggest revisions to his standard form,
    but the firm never responded.
    Plaintiffs also suggest in passing that Mercury did not
    do all within its power to effectuate a settlement. It is not clear,
    however, what more Mercury could have done. As discussed
    above, Mercury tendered its bodily injury policy limits and
    attempted to accept the Carpenter firm’s offer, which it would
    have done but for its outside counsel’s inadvertent failure to
    deliver McKenzie’s declaration. Mercury subsequently offered
    its bodily injury policy limits seven more times, and there is no
    evidence showing it insisted on objectionable terms in return.
    There is also no doubt that, had Plaintiffs or the Carpenter
    firm simply told Mercury they had not received McKenzie’s
    declaration with Lim’s acceptance letter, Mercury would have
    provided it by the original deadline. The issue could have
    been resolved with a single phone call or email in October 2012.
    The Carpenter firm instead was silent for nearly three months
    before claiming there was no settlement because Mercury failed
    to tender its property damage policy limits, a claim Plaintiffs
    now admit lacks merit. The firm then waited six more months to
    inform Mercury that it had not received McKenzie’s declaration,
    18
    by which time it was clearly preparing for litigation with an eye
    toward a future bad faith action. Although Mercury responded
    by providing the declaration and reiterating its policy limits offer,
    Plaintiffs pursued a legal action against McKenzie, knowing
    it would “destroy[ ]” his credit and subject him and his family
    to “extremely distressing and embarrassing” post-judgment
    collection proceedings. If anyone acted in bad faith, it was
    Plaintiffs and the Carpenter firm.
    DISPOSITION
    The judgment is affirmed. Mercury Insurance Company
    is awarded its costs on appeal.
    NOT TO BE PUBLISHED IN THE OFFICIAL REPORTS
    EGERTON, J.
    We concur:
    EDMON, P. J.
    LAVIN, J.
    19
    

Document Info

Docket Number: B309063

Filed Date: 8/23/2022

Precedential Status: Non-Precedential

Modified Date: 8/23/2022