Dix v. Live Nation Entertainment, Inc. ( 2020 )


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  • Filed 10/26/20
    CERTIFIED FOR PUBLICATION
    IN THE COURT OF APPEAL OF THE STATE OF CALIFORNIA
    SECOND APPELLATE DISTRICT
    DIVISION SEVEN
    MARK DIX, et al.                  B289596
    Plaintiffs and Appellants,     (Los Angeles County
    Super. Ct. No. BC628255)
    v.
    LIVE NATION
    ENTERTAINMENT, INC., et
    al.
    Defendants and Respondents.
    APPEAL from a judgment of the Superior Court of Los
    Angeles County, Dan Thomas Oki, Judge. Reversed.
    Callahan, Thompson, Sherman & Caudill, Lee A. Sherman,
    and Randy Hy for Plaintiffs and Appellants.
    Daniels, Fine, Israel, Schonbuch & Lebovits, Mark R.
    Israel, Michael Schonbuch, and Geronimo Perez for Defendants
    and Respondents.
    __________________________
    INTRODUCTION
    While at Live Nation’s 1 electronic music festival, Katie Dix
    ingested an illegal drug and collapsed. After medical personnel
    responded, an ambulance transported Katie to a hospital, where
    she died shortly thereafter. Katie’s parents, Mark and Pamela
    Dix, sued Live Nation for negligence and other causes of action.
    Live Nation moved for summary judgment, arguing that it did
    not owe a duty of care to music festival attendees.
    The trial court granted Live Nation’s motion. The Dixes
    contend that the trial court erred in granting summary judgment
    because Live Nation owed a duty of care to music festival
    attendees and that triable issues of material fact exist on their
    negligence cause of action. Because of its special relationship
    with festival attendees, an operator of electronic music festivals
    like Live Nation owes a duty of reasonable care to festival
    attendees. Whether Live Nation breached its duty and caused
    Katie’s death are for the jury to determine. Therefore, we
    reverse.
    FACTUAL AND PROCEDURAL HISTORY
    A.    2015 Hard Fest
    In early 2015 Live Nation selected the Pomona Fairplex as
    the location for the 2015 Hard Summer Music Festival (Hard
    Fest). Live Nation scheduled the two-day electronic music
    festival for August 1, 2015 (12:00 noon to 11:00 p.m.) and
    August 2, 2015 (12:00 noon to 10 p.m.). Live Nation anticipated
    1      Live Nation Entertainment, Inc., Live Nation Worldwide,
    Inc., Hard Events, LLC, and Los Angeles County Fairplex
    Association are collectively referred to as Live Nation.
    2
    65,000 attendees each day, the majority of whom would be
    between ages 18 and 28. According to Live Nation, Hard Fest
    would feature “a large number of the industry’s lead performing
    Electronic Music DJ’s and music artists.”
    In order to put on Hard Fest, Live Nation needed to obtain
    government permits and approvals. After Live Nation submitted
    site plans, a schedule of events, and other information, the Los
    Angeles County Fire Department issued a public safety permit.
    The City of Pomona issued a building and safety permit and an
    electrical permit, allowing Live Nation to erect structures,
    including in excess of 250 tents. Live Nation contracted with
    third party vendors to provide perimeter security and main
    entrance security. The main entrance security vendor provided
    approximately 400 security personnel.
    Live Nation’s “Music Festival 2015 Safety Overview”
    provided, “Patrons make attempts to sneak illegal substances
    in . . . . Patrons who consume illegal substances are also prone to
    dehydration or possible overdose reactions. [¶] Some patrons will
    consume several different substances and suffer from negative
    effects. [¶] This is the major risk.” In addition, “based on its prior
    knowledge from past electronic music festivals it has held, [Live
    Nation] anticipated that attendees at [Hard Fest] could” possess,
    consume, and distribute “illicit drugs” and that attendees “could
    suffer from a drug overdose.” Therefore, according to Live
    Nation, it “retained security and medical vendors and
    coordinated with local public agencies to use reasonable
    measures to implement security and medical plans for the safety
    of attendees at [Hard Fest].”
    As Hard Fest attendees approached the main entrance,
    they could deposit contraband, including illegal drugs, in
    3
    amnesty boxes. Any contraband placed in an amnesty box was
    not actionable by law enforcement. Live Nation’s security plan
    called for subjecting every attendee to a pat down search,
    including a search of the attendee’s waistline and the inside of
    his or her shoes. In addition to Live Nation’s own team of
    approximately 20 security personnel, Live Nation’s security
    deployment at Hard Fest included law enforcement
    representatives and fire department personnel. Live Nation
    utilized the services of a third party vendor to provide drug- and
    bomb-sniffing dogs at Hard Fest. Live Nation also maintained
    that security personnel were instructed to identify and report any
    impaired attendees. If security personnel saw prohibited items,
    including illegal drugs, they were instructed “to implement their
    security protocol.” Live Nation established a command center at
    Hard Fest to coordinate communication among the various
    governmental agencies and contractors participating in Hard
    Fest.
    Live Nation anticipated temperatures “above 90 degrees”
    during Hard Fest. Because it knew that Hard Fest attendees
    could suffer from “physical exhaustion” due to “dancing” and the
    “hot weather temperatures,” Live Nation made free water
    available. Attendees could also purchase bottled water. Live
    Nation also provided “misting” stations and other shaded areas
    that offered protection from the sun. Three of the five
    performance stages at Hard Fest were air conditioned. Live
    Nation issued public service announcements informing Hard Fest
    attendees to stay hydrated and “doing drugs [was] uncool.”
    Further, because Hard Fest was a “mass gathering” of over
    5,000 people, the Los Angeles County Department of Health
    Services required Live Nation to prepare a “medical action plan.”
    4
    The purpose of the county’s requirement for a medical action plan
    was “[t]o ensure that participants of mass gathering events have
    access to the appropriate level of care and to minimize the impact
    of mass gathering events on the local EMS system.” After
    consulting with a medical doctor, Live Nation formulated a
    medical action plan for Hard Fest. The fire department approved
    the medical plan. Once the medical plan had been approved, Live
    Nation was obligated “to abide by that medical plan.” Live
    Nation’s medical plan included five medical aid stations, two of
    which were primary medical centers. The primary medical
    centers were air conditioned and contained a cooling off area for
    attendees. Live Nation’s medical plan called for the stations to be
    staffed with medical personnel, including physicians, nurses, and
    emergency medical technicians. After they were constructed, the
    fire department inspected the medical stations to determine “that
    [they were] compliant with the operational aspects of the overall
    medical plan for [Hard Fest].”
    B.    Katie Dix
    Nineteen-year-old Katie arrived at Hard Fest with her
    friends, Darby Bednarski and Taylor Blair, at approximately 4:00
    p.m. on August 1, 2015. After spending between 20 minutes to
    an hour waiting in line at the main entrance, Katie and her
    friends entered the venue around 5:00 p.m. After getting some
    water for their hydration backpack, the three friends spent about
    an hour at several different stages. At approximately 6:00 p.m.
    Katie and her friends went to the Pink stage dome area. Shortly
    thereafter, while outside the dome, Katie separated from
    Bednarski and Blair for approximately 10 to 15 minutes to greet
    Katie’s high school friends. When Katie reunited with Bednarski
    and Blair, the three entered the Pink stage dome, which was not
    5
    crowded. Katie then walked away from Bednarski and Blair to
    exit the dome and sat down on the ground at the dome’s entrance.
    However, security personnel told Katie she “needed to get up and
    move.” Katie returned to her friends and looked “clammy.”
    Approximately five to 10 minutes later while taking photos
    with Bednarski and Blair, Katie’s eyes rolled back, and she
    collapsed. Katie fell to the ground and hit her head. Although
    Katie was unconscious, Blair thought Katie might be having a
    small seizure, and Blair turned Katie on her side. Blair and
    Bednarski ran to security guards standing at the dome entrance
    and requested help. According to Bednarski, the security guards
    “walked, not in a hurry” to Katie and carried Katie by her wrists
    and ankles and put her on the concrete outside the dome.
    According to Bednarski, after they put Katie on the ground,
    the security guards “just sort of waited as if [Katie] was going to
    wake up.” According to Bednarski, the security personnel “didn’t
    really seem like they knew what to do. They kept looking at each
    other. [Blair and Bednarski] got a little bit aggressive with them
    to take action.” According to Blair, she told the security
    personnel to call for medical assistance because Katie was “blue”
    and not breathing. 2 The security guards told Blair and
    2     As part of their opposition to summary judgment, the Dixes
    submitted excerpts from seven deposition transcripts (Blair,
    Bednarski, Vanessa Goodrie, Barry Gillies, Debra Martin, Robert
    Flores, and Cory Meredith). Although the Dixes’ counsel had
    provided a declaration for each deponent attesting that the
    excerpts were “true and correct cop[ies] of pertinent portions” of
    the deposition transcripts, the Dixes failed to submit the court
    reporter’s certification pages. As to three of the transcripts
    (Bednarski, Blair, and Goodrie), Live Nation had submitted
    6
    Bednarski that “there was nothing” they could do until the
    medical personnel arrived. Before medical personnel arrived, no
    one rendered aid to Katie. Blair estimated it took the responding
    medical team between 15 and 20 minutes to arrive at Katie’s
    location, while according to Bednarski, “[i]t seemed like it took a
    very long time” to arrive, “[i]t could have been five minutes
    though.” After initially being unable to locate Katie, the medical
    portions of the same deposition transcripts with certification
    pages. Further, at the hearing on February 27, 2018, the Dixes’
    counsel stated, “I have all the signed transcripts with me today,
    including the signed certification pages.” However, the trial court
    sustained Live Nation’s objections to the Dixes’ deposition
    excerpts because they were not certified. The trial court refused
    to consider the deposition excerpts. Under either a de novo or
    abuse of discretion standard, the trial court improperly excluded
    the deposition transcript excerpts. (See Ambriz v. Kelegian
    (2007) 
    146 Cal. App. 4th 1519
    , 1527 [trial court abused its
    discretion in sustaining authenticity and foundation objections to
    deposition excerpts because objecting party “admitted the
    authenticity” by using portions of the same transcript in support
    of summary judgment motion and attorney’s declaration was
    “sufficient” to authenticate the excerpts]; see generally Orange
    County Water Dist. v. Sabic Innovative Plastics US, LLC (2017)
    
    14 Cal. App. 5th 343
    , 368 [“[c]ourts are split regarding the proper
    standard of review for the trial court’s evidentiary rulings in
    connection with motions for summary judgment and summary
    adjudication”]; Alexander v. Scripps Memorial Hospital La Jolla
    (2018) 
    23 Cal. App. 5th 206
    , 226 [“[t]he weight of authority . . .
    holds that an appellate court applies an abuse of discretion
    standard” to evidentiary issues arising in the context of a
    summary judgment motion, except evidentiary rulings turning on
    questions of law, such as hearsay rulings, which are reviewed de
    novo].)
    7
    team, upon arrival, placed a manual air pump in Katie’s mouth
    and began performing CPR. About 15 minutes later, the medical
    team transported Katie by cart to an ambulance.
    While waiting to depart for the hospital, Bednarski sat in
    the front of the ambulance while medics tended to Katie in the
    back. Bednarski heard the medics performing CPR on Katie, as
    well as the “thuds of the paddles.” According to Bednarski, they
    were in the ambulance for a long period of time before it left for
    the hospital. During this delay, “the thud and the charging
    stopped, and there was pretty casual talking.” Bednarski heard a
    supervisor yell at the medical crew that was attending Katie,
    “‘Why did you stop resuscitating? You never stop resuscitating.
    You could have just killed this girl.’”
    At the hospital an emergency room doctor pronounced
    Katie dead at 8:10 p.m. The medical examiner determined that
    the cause of Katie’s death was acute drug intoxication. Katie’s
    blood tested positive for 3,4-methylenedioxy-methamphetamine
    (MDMA), commonly referred to as Ecstasy, and Ethylone,
    commonly known as bath salt.
    C.    The Dixes File This Action
    Katie’s parents filed a second amended complaint
    (complaint) on August 16, 2017, alleging five causes of action.
    The Dixes alleged causes of action for negligence, premises
    liability, public nuisance, wrongful death, and survival. The
    complaint alleged that Ecstasy is a commonly ingested illegal
    drug at electronic music festivals, such as Hard Fest; that Live
    Nation had constructive and actual knowledge that Ecstasy
    would be sold, distributed and consumed at Hard Fest; and that,
    particularly when “temperatures topped 90 degrees,” Ecstasy
    created a risk of serious injury or death from severe dehydration,
    8
    heatstroke and other cardiovascular risks.” The complaint
    further alleged, “[a]fter being admitted into Hard Fest, [Katie]
    consumed what she thought was pure [Ecstasy], which was
    obtained from an unknown source at [Hard Fest] where the
    unlawful sale of drugs and/or controlled substances was
    rampant.”
    The Dixes further alleged that Katie, after demonstrating
    “common signs of dehydration and/or drug overdose,” became
    “unresponsive and collapsed, sustaining a contusion to her head.”
    The complaint alleged that “the overcrowded and understaffed
    conditions at Hard Fest delayed the response of onsite security
    and emergency medical service providers by approximately 30
    minutes.” “During this delayed response, [Katie’s] condition
    worsened, and she went into full cardiac arrest.” The complaint
    further alleged that “the on-site security and emergency medical
    services providers that did ultimately respond to [Katie] were
    also inadequately trained and equipped.” As a result, Live
    Nation was “unable to provide the immediate, necessary and
    urgent emergency medical care and treatment that [Katie]
    required while still at Hard Fest.” The complaint further alleged,
    had there been “timely and proper medical treatment” at Hard
    Fest, Katie “could have been saved.”
    In their negligence cause of action, the Dixes alleged that
    Live Nation owed a duty to Hard Fest attendees, including Katie,
    “to provide facilities, security and emergency medical services
    personnel sufficient to maintain order and safety at the Hard
    Fest.” Despite knowledge that there would be “widespread illegal
    and illicit [drug] activity,” Live Nation negligently and recklessly
    failed to staff Hard Fest with enough adequately trained and
    equipped private security personnel “to maintain order and
    9
    deter” the distribution and consumption of illegal drugs. The
    Dixes further alleged that Live Nation failed to staff Hard Fest
    with sufficient qualified emergency medical service providers to
    deal adequately with the foreseeable numbers of attendees “likely
    to, and [who] did, experience adverse reactions to the illegal
    drugs consumed in the overcrowded event.” The Dixes also
    alleged that Live Nation breached its duties by failing to “provide
    the attendees with ready access to a sufficient supply of drinking
    water to reduce the likelihood of [Ecstasy-related] dehydration
    among attendees.”
    D.    Live Nation’s Motion for Summary Judgment
    1.    Moving Papers
    In its motion for summary judgment, 3 Live Nation argued
    that it was entitled to judgment because the Dixes “cannot
    establish as a matter of law that [Live Nation] owed a duty to
    ensure Katie’s safety against her own volitional choice to engage
    in dangerous, prohibited activities during the Hard Fest.” Live
    Nation argued that, based on the application of the factors set
    forth in Rowland v. Christian (1968) 
    69 Cal. 2d 108
    (Rowland),
    “[w]hile [Katie’s] death is tragic, these facts do not create a duty
    on the part of [Live Nation] to prevent her from voluntarily
    ingesting a known illegal drug, or for [Live Nation] to ensure
    3     Live Nation filed two nearly identical motions for summary
    judgment, one on behalf of Live Nation Worldwide, Inc. and Hard
    Events, LLC, and the other on behalf of Live Nation
    Entertainment, Inc. and the Los Angeles County Fair
    Association. Because the parties and trial court treated the two
    motions as “identical,” we do as well.
    10
    [Katie] consumed adequate water and hydration to avoid injury
    or death from overdose.”
    Live Nation contended that, “[g]iven the tenuous, if any,
    connection between any acts by Live Nation and [Katie’s]
    voluntary, ill-advised decision to proactively seek out and
    consume [E]cstasy, and in light of the profuse evidence reflecting
    the painstaking efforts taken by [Live Nation] to ameliorate the
    effects of any self-destructive acts or neglect by attendees, even if
    [Live Nation] owed some hypothetical duty to [Katie], the Dixes
    cannot prove [Live Nation] breached such hypothetical duty.”
    Live Nation pointed out that Hard Fest was “a structured
    event, professionally planned, and subject to governmental
    oversight with cooperation from the county fire department, local
    law enforcement, and the surrounding communities.” Live
    Nation argued that the undisputed facts demonstrated that “the
    safety of its attendees[ ] was safeguarded through comprehensive
    security measures enacted after collaboration and consultation
    with the [fire department], local law enforcement, and security
    vendors and contractors hired by Live Nation.” Live Nation also
    argued that “[s]ecurity professionals seeded throughout [Hard
    Fest] . . . were instructed to observe and report . . . impaired
    individuals . . . so the medical team could respond.” Live Nation
    contended that it “provided over 160 free watering valves spread
    across several watering stations for attendees to utilize.”
    Finally, although it did not submit any expert witness
    testimony, Live Nation argued that, even if a duty existed, “[the
    Dixes] cannot demonstrate that any act of [Live Nation] was a
    substantial factor in causing [Katie’s] death from [E]cstasy
    overdose.” Live Nation contended that “no connection exists,
    11
    direct or indirect, between any act or omission on part of [Live
    Nation] and [Katie’s] unfortunate overdose.”
    2.     The Dixes’ Opposition
    In opposition to Live Nation’s motion, the Dixes contended
    that “[Live Nation] had a duty to exercise reasonable, ordinary
    care in providing a safe environment for [Katie] and other
    attendees (business invites[sic]) [at Hard Fest]” According to the
    Dixes, “it [was] reasonably foreseeable that numerous kids,
    including Katie would take drugs [at Hard Fest] . . . suffer from a
    drug overdose, dehydration, and/or physical exhaustion, and if
    not tended to properly and timely, die.” Based on that
    knowledge, the Dixes argued that Live Nation’s duties included:
    “to provide an adequate number of properly trained and equipped
    medical services sufficient to maintain safety; to properly train
    its security to handle incidents such as this one, especially given
    its knowledge that attendees would likely possess, distribute
    and/or consume illegal drugs and experience severe adverse
    reactions from illegal drugs; to ensure that proper timely medical
    care would be provided to its attendees under the circumstances;
    to maintain adequate medical facilities for the attendees during
    the event; [and] to act reasonable under the circumstances once
    medical assistance has begun.”
    The Dixes further argued that disputed issues of fact
    existed regarding whether Live Nation breached these duties.
    The Dixes submitted evidence indicating that Live Nation did not
    enforce its security protocols because it failed to train the security
    personnel to follow the protocols. The Dixes argued that “there
    [were] questions of fact as to how staff actually executed” Live
    Nation’s “comprehensive security protocol.” The Dixes further
    12
    argued that the evidence showed that there were “insufficient
    water stations for the number of attendees.”
    In addition, according to the Dixes, triable issues of fact
    existed because the evidence showed that Live Nation negligently
    responded to Katie’s emergency and failed to provide her proper
    and timely medical care. The Dixes submitted a declaration from
    a physician board-certified in emergency medicine and medical
    toxicology. The physician opined that, “had advanced medical
    care been readily available at [Hard Fest], [Katie] to a reasonable
    medical probability would have survived the drug ingestion. . . .
    Only advanced medical treatment consisting of advanced airway
    skills in conjunction with supplemental oxygen to breath[e] for
    the patient and the use of an automatic defibrillator in a timely
    fashion could have prevented her death. Given the prolonged
    delay in the arrival of advanced medical care, Katie had no hope
    of survival.”
    E.    The Trial Court’s Rulings and Judgment
    In its written ruling the trial court granted Live Nation’s
    motion for summary judgment. The trial court stated that
    
    Rowland, supra
    , 
    69 Cal. 2d 108
    set forth the “factors to consider
    in determining whether a duty” existed under a negligence cause
    of action. The trial court ruled that a review of the facts of this
    case applied to the Rowland factors demonstrated that Live
    Nation did not owe a duty to Katie. While stating that it was
    foreseeable Katie would be harmed and that the degree of
    certainty that Katie suffered injury was “absolute,” the trial court
    ruled that Katie’s death “was not closely causally connected to
    [Live Nation’s] conduct in promoting and producing Hard Fest.”
    Moreover, neither Rowland’s moral blame factor nor the public
    policy of preventing future harm weighed in favor of imposing a
    13
    duty on Live Nation. That Live Nation did not encourage or plan
    attendees’ drug use but rather took “numerous steps to
    discourage and prevent drug use,” showed that the “policy of
    preventing future harm [was] not strong.”
    The trial court characterized the Dixes’ contention that
    Live Nation “had a duty to exercise reasonable care in providing
    medical services once care had begun,” as a “claim that [Live
    Nation] had a legal duty based upon nonfeasance, i.e., that there
    was a special relationship that created a duty to act.” The trial
    court pointed out that the Dixes “do not appear to have alleged
    this in their [complaint]; as such, it is disregarded. The [Dixes]
    do not, moreover, explain how or why [Live Nation] would be
    liable to them for any alleged breach in the standard of care by
    third-party medical providers.” The trial court did not rule on
    breach of duty or causation.
    The trial court entered judgment in favor of Live Nation on
    March 7, 2018. The Dixes timely appealed.
    DISCUSSION
    A.    Standards of Review
    “We review a grant of summary judgment . . . de novo and
    decide independently whether the facts not subject to triable
    dispute warrant judgment for the moving party or a
    determination a cause of action has no merit as a matter of law.”
    (Husman v. Toyota Motor Credit Corp. (2017) 
    12 Cal. App. 5th 1168
    , 1179 (Husman).) In general the standard of review
    applicable to summary judgment rulings is “that any doubts as to
    the propriety of granting a summary judgment motion should be
    resolved in favor of the party opposing the motion.” (Reid v.
    Google, Inc. (2010) 
    50 Cal. 4th 512
    , 535.) “‘We liberally construe
    14
    the opposing party’s evidence and resolve all doubts in favor of
    the opposing party. [Citation.] We consider all evidence in the
    moving and opposition papers, except that to which objections
    were properly sustained.’” (Brown v. Goldstein (2019) 
    34 Cal. App. 5th 418
    , 432; see also McCaskey v. California State
    Automobile Assn. (2010) 
    189 Cal. App. 4th 947
    , 957 [“[i]n
    determining whether a triable issue was raised or dispelled, we
    must disregard any evidence to which a sound objection was
    made in the trial court, but must consider any evidence to which
    no objection, or an unsound objection, was made”].) “‘[S]ummary
    judgment cannot be granted when the facts are susceptible to
    more than one reasonable inference . . . .’” (Husman, at p. 1180.)
    A defendant moving for summary judgment has the initial
    burden of presenting evidence that a cause of action lacks merit
    because the plaintiff cannot establish an element of the cause of
    action or there is a complete defense. (Code Civ. Proc., § 437c,
    subd. (p)(2); Aguilar v. Atlantic Richfield Co. (2001) 
    25 Cal. 4th 826
    , 853 (Aguilar); 
    Husman, supra
    , 12 Cal.App.5th at pp. 1179-
    1180.) “‘If a plaintiff pleads several theories, the defendant has
    the burden of demonstrating there are no material facts requiring
    trial on any of them.’” (Wright v. Stang Manufacturing Co. (1997)
    
    54 Cal. App. 4th 1218
    , 1228.)
    If a defendant satisfies this initial burden, the burden
    shifts to the plaintiff to present evidence demonstrating there is a
    triable issue of material fact. (Code Civ. Proc., § 437c, subd.
    (p)(2); 
    Aguilar, supra
    , 25 Cal.4th at p. 850; 
    Husman, supra
    , 12
    Cal.App.5th at pp. 1179-1180.) Where the evidence presented by
    defendant does not meet its burden, “the motion must be denied
    without looking at the opposing evidence, if any, submitted by
    plaintiff.” (Duckett v. Pistoresi Ambulance Service, Inc. (1993) 19
    
    15 Cal. App. 4th 1525
    , 1533.) Accordingly, plaintiff has no
    evidentiary burden on summary judgment unless and until the
    moving defendant first meets its initial burden. (Binder v. Aetna
    Life Ins. Co. (1999) 
    75 Cal. App. 4th 832
    , 840.)
    B.    The Trial Court Erred When It Concluded that Live
    Nation Did Not Owe a Duty to Katie
    1.    Applicable Law
    “A plaintiff in any negligence suit must demonstrate “‘a
    legal duty to use due care, a breach of such legal duty, and [that]
    the breach [is] the proximate or legal cause of the resulting
    injury.’”” (Kesner v. Superior Court (2016) 
    1 Cal. 5th 1132
    , 1142
    (Kesner).) “Duty is a question of law for the court, to be reviewed
    de novo on appeal.” (Cabral v. Ralphs Grocery Co. (2011) 
    51 Cal. 4th 764
    , 770 (Cabral).) “California law establishes the
    general duty of each person to exercise, in his or her activities,
    reasonable care for the safety of others. (Civ. Code, § 1714, subd.
    (a).)” (Cabral, at p. 768.) Civil Code section 1714, subdivision (a),
    provides in relevant part: “Everyone is responsible, not only for
    the result of his or her willful acts, but also for an injury
    occasioned to another by his or her want of ordinary care or skill
    in the management of his or her property or person, except so far
    as the latter has, willfully or by want of ordinary care, brought
    the injury upon himself or herself.”
    Although there is no duty to come to the aid of another
    (Williams v. State of California (1983) 
    34 Cal. 3d 18
    , 23), “a duty
    to warn or protect may be found if the defendant has a special
    relationship with the potential victim that gives the victim a
    right to expect protection.” (Regents of University of California v.
    Superior Court (2018) 
    4 Cal. 5th 607
    , 619 (Regents); see Zelig v.
    County of Los Angeles (2002) 
    27 Cal. 4th 1112
    , 1129 (Zelig) [duty
    16
    to assist or protect may arise if “a special relation exists between
    the actor and the other which gives the other a right to
    protection”]; Lopez v. Southern Cal. Rapid Transit Dist. (1985) 
    40 Cal. 3d 780
    , 789 (Lopez) [“some relationships by their very nature
    are ‘special’ ones giving rise to an ‘initial duty’ to come to the aid
    of others, regardless of whether there has been detrimental
    reliance in a particular case”]; Rotolo v. San Jose Sports &
    Entertainment, LLC (2007) 
    151 Cal. App. 4th 307
    , 325 (Rotolo)
    [“[a] defendant who is found to have a ‘special relationship’ with
    another may owe an affirmative duty to protect the other person
    from foreseeable harm, or to come to the aid of another in the face
    of ongoing harm or medical emergency”], disapproved on another
    ground in Verdugo v. Target Corp. (2014) 
    59 Cal. 4th 312
    , 328-
    329, 344, fn. 15 (Verdugo).) “‘“This rule derives from the common
    law’s distinction between misfeasance and nonfeasance, and its
    reluctance to impose liability for the latter.”’” (Zelig, at p. 1129.)
    “Relationships that have been recognized as ‘special’ share
    a few common features. Generally, the relationship has an
    aspect of dependency in which one party relies to some degree on
    the other for protection.” 
    (Regents, supra
    , 4 Cal.5th at p. 620.)
    The Supreme Court in Regents explained, “The corollary of
    dependence in a special relationship is control. Whereas one
    party is dependent, the other has superior control over the means
    of protection. ‘[A] typical setting for the recognition of a special
    relationship is where “the plaintiff is particularly vulnerable and
    dependent upon the defendant who, correspondingly, has some
    control over the plaintiff’s welfare.’”” (Id. at p. 621.)
    Relying on the Third Restatement of Torts, the Court in
    Regents held “a business or landowner with invited guests” is a
    special relationship “that may support a duty to protect against
    17
    foreseeable risks.” (Id. at p. 620.) In Delgado v. Trax Bar & Grill
    (2005) 
    36 Cal. 4th 224
    (Delgado) the Court stated, “Courts have
    found such a special relationship in cases involving the
    relationship between business proprietors such as shopping
    centers, restaurants, and bars, and their tenants, patrons, or
    invitees.” (Id. at p. 235; see 
    Lopez, supra
    , 40 Cal.3d at p. 789
    [“[t]he relationship between a common carrier and its passengers
    is just such a special relationship, as is the relationship between
    an innkeeper and his or her guests, between a possessor of land
    and those who enter in response to the landowner’s invitation
    and between a psychiatrist and his or her patients”]; Peterson v.
    San Francisco Community College Dist. (1984) 
    36 Cal. 3d 799
    , 806
    (Peterson) [“[a]mong the commonly recognized special
    relationships are that between a possessor of land and members
    of the public who enter in response to the landowner’s
    invitation”]; University of Southern California v. Superior Court
    (2018) 
    30 Cal. App. 5th 429
    , 444 [“[t]he relationship between a
    possessor of land and an invitee is a special relationship giving
    rise to a duty of care”]; 
    Rotolo, supra
    , 151 Cal.App.4th at p. 326
    [“[c]ourts have found that a “‘special relationship”’ exists between
    business proprietors and their patrons or invitees . . .”]; see also
    Morris v. De La Torre (2005) 
    36 Cal. 4th 260
    , 274 [“[i]t is well
    established that a proprietor’s special-relationship-based duty to
    customers or invitees extends beyond the structure of a premises
    to areas within the proprietor’s control”].) 4
    4     The Supreme Court in 
    Lopez, supra
    , 
    40 Cal. 3d 780
    explained a bus carrier has a special relationship with its
    passengers because “bus passengers are ‘sealed in a moving steel
    cocoon.’ Large numbers of strangers are forced into very close
    18
    In 
    Verdugo, supra
    , 
    59 Cal. 4th 312
    the Supreme Court held
    that a department store’s common law duty of reasonable care to
    its customers did not include an obligation to acquire and make
    available an automated external defibrillator (AED) for use in a
    medical emergency. (Id. at pp. 336-337.) In analyzing the duty
    issue, the Court noted, “There have been a few California Court
    of Appeal cases that directly involved the question of a business’s
    common law duty to provide first aid or medical assistance to a
    patron who is injured or becomes ill on the business’s premises.”
    (Id. at p. 337.) However, the Court pointed out that “all of the
    most analogous California common law cases that have reached
    this court have involved the distinct but related question whether
    a business has a common law duty to take steps to protect its
    patrons from criminal activity of third persons that endangers
    such patrons on its premises.” (Ibid.) The Court stated that, in
    both situations, “the legal duty to the patron arises from the
    relationship between the parties and exists even though a
    business has not itself caused the injury or illness in question.”
    (Ibid.)
    In considering the scope of the department store’s duty to
    protect the health of its patrons and applying the analysis from
    prior cases involving a business owner’s duty to protect patrons
    against potential third party criminal conduct, the Court stated,
    physical contact with one another under conditions that often are
    crowded, noisy, and overheated. At the same time, the means of
    entering and exiting the bus are limited and under the exclusive
    control of the bus driver. Thus, passengers have no control over
    who is admitted on the bus and, if trouble arises, are wholly
    dependent upon the bus driver to summon help or provide a
    means of escape.” (Id. at p. 789.)
    19
    “when the precautionary medical safety measures that a plaintiff
    contends a business should have provided are costly or
    burdensome rather than minimal, the common law does not
    impose a duty on a business to provide such safety measures in
    the absence of a showing of a heightened or high degree of
    foreseeability of the medical risk in question.” 
    (Verdugo, supra
    ,
    59 Cal.4th at p. 339; cf. 
    Delgado, supra
    , 36 Cal.4th at p. 245
    [“[h]eightened foreseeability is satisfied by a showing of prior
    similar criminal incidents (or other indications of a reasonably
    foreseeable risk of violent criminal assaults in that location) and
    does not require a showing of prior nearly identical criminal
    incidents”].) Finding that the burden in acquiring and providing
    an AED at a department store would be “considerably more than
    a minor or minimal burden” and that “the risk of [sudden cardiac
    arrest] is no greater at [a department store] than at any other
    location open to the public,” the Court held that the department
    store did not owe a duty to its customers to acquire and make
    available an AED. (Verdugo, at p. 340.) 5
    5     Again, drawing from third party criminal conduct cases,
    the Court held, “In considering the scope of a business’s common
    law duty to take reasonable steps to protect the health of its
    patrons while the patrons are on the business’s premises, we
    draw a comparable distinction between (1) a business’s common
    law duty to take precautionary steps prior to the time such an
    injury or illness has occurred in light of the foreseeability that
    such an injury or illness may occur, and (2) a business’s common
    law duty to act to assist a patron from an ongoing threat to the
    patron’s health and safety after the patron has experienced an
    injury or illness on the business’s premises.” 
    (Verdugo, supra
    , 59
    Cal.4th at p. 338.)
    20
    2.    Live Nation Owed a Duty of Care
    Live Nation, as the operator of an electronic music festival,
    had a special relationship with its 65,000 festival invitees. Once
    they passed through security and entered the large enclosed
    grounds for the 11-hour festival, the festival attendees were
    dependent on Live Nation. In the event of a medical emergency,
    Live Nation controlled not only if and when attendees would
    receive medical care, but also the nature and extent of the care.
    Attendees could not summon their own medical care. Attendees
    also depended on Live Nation to provide adequate security.
    Based on its prior experience with producing similar
    festivals, Live Nation knew that a “major risk” of conducting an
    electronic music festival was that attendees would “consume
    illegal substances” and suffer “negative effects,” including
    “overdose[s].” Recognizing the “high degree” of foreseeability of
    illegal drug use and medical emergencies, Live Nation “retained
    security and medical vendors and coordinated with local public
    agencies to use reasonable measures to implement security and
    medical plans for the safety of attendees.” Rather than arguing
    the burdens were too high, Live Nation assumed the burdens of
    detecting unlawful drugs and providing medical care to
    attendees. Under these circumstances, because of the special
    relationship between Live Nation and Hard Fest attendees, Live
    Nation owed a duty of reasonable care to Katie and the other
    Hard Fest attendees. (See 
    Delgado, supra
    , 36 Cal.4th at p. 237
    [“foreseeability is a ‘crucial factor’ in determining the existence
    and scope of a legal duty”]; Tarasoff v. Regents of University of
    California (1976) 
    17 Cal. 3d 425
    , 434 [“[t]he most important of
    these considerations in establishing a duty is foreseeability”].)
    21
    Live Nation’s argument that it did not owe Katie a duty
    because she voluntarily consumed an illegal drug and died from
    acute drug intoxication may be relevant to causation or
    comparative fault, but not duty. Live Nation is essentially
    arguing a comparative fault issue under the duty rubric.
    California has “abandoned the time-worn contributory negligence
    rule which completely exonerated a negligent defendant
    whenever an injured plaintiff was partially at fault for the
    accident . . . .” (American Motorcycle Assn. v. Superior Court
    (1978) 
    20 Cal. 3d 578
    , 607.) Under California’s “pure”
    comparative fault doctrine, the trier of fact “assign[s]
    responsibility and liability for damage in direct proportion to the
    amount of negligence of each of the parties” and “the damages
    awarded shall be diminished in proportion to the amount of
    negligence attributable to the person recovering.” (Li v. Yellow
    Cab Co. (1975) 
    13 Cal. 3d 804
    , 828-829 (Li); see Horwich v.
    Superior Court (1999) 
    21 Cal. 4th 272
    , 284 [“if the decedent had
    been comparatively negligent, a wrongful death judgment will be
    reduced proportionately”]; see generally Pfeifer v. John Crane,
    Inc. (2013) 
    220 Cal. App. 4th 1270
    , 1285 [“The comparative fault
    doctrine ‘is designed to permit the trier of fact to consider all
    relevant criteria in apportioning liability. The doctrine “is a
    flexible, commonsense concept, under which a jury properly may
    consider and evaluate the relative responsibility of various
    parties for an injury . . . in order to arrive at an ‘equitable
    apportionment or allocation of loss.’’””].) 6 Given the special
    6    After noting that Civil Code section 1714 “has shown great
    adaptability” providing ample room for “judicial development of
    important new systems of rules,” the Supreme Court in 
    Li, supra
    ,
    22
    relationship between Live Nation and Katie and Live Nation’s
    duty of care, Katie’s alleged culpability does not eliminate or
    diminish Live Nation’s duty. (See 
    Kesner, supra
    , 1 Cal.5th at
    p. 1157 [“It must be remembered that a finding of duty is not a
    finding of liability. To obtain a judgment, a plaintiff must prove
    that the defendant breached its duty of ordinary care and that
    the breach proximately caused the plaintiff’s injury, and the
    defendant may assert defenses and submit contrary evidence on
    each of these elements”].) 7
    3.    Rowland Factors
    ““‘Courts . . . invoke[ ] the concept of duty to limit generally
    ‘the otherwise potentially infinite liability which would follow
    from every negligent act . . . .’”’” 
    (Kesner, supra
    , 1 Cal.5th at
    p. 1143; accord, Bily v. Arthur Young & Co. (1992) 
    3 Cal. 4th 370
    ,
    397.) “The conclusion that a defendant did not have a duty
    constitutes a determination by the court that public policy
    13 Cal.3d at p. 816 held that section 1714’s language, “except so
    far as the latter has, willfully or by want of ordinary care,
    brought the injury upon himself [or herself],” did not preclude the
    establishment of comparative fault. (Italics omitted.) The Court
    held the section 1714’s “defensive” language should not be
    construed so as to stifle the orderly evolution of such
    considerations in light of emerging techniques and concepts.”
    (Li, at p. 822.)
    7     The Court in 
    Cabral, supra
    , 
    51 Cal. 4th 764
    rejected the
    argument that the defendant owed “no duty” because the plaintiff
    was injured “only as a result of his own negligence.” (Id. at
    p. 781.) However, in Cabral, the jury found that plaintiff’s
    negligence was a cause of the accident and assigned plaintiff 90
    percent of the comparative fault. (Ibid.)
    23
    concerns outweigh, for a particular category of cases, the broad
    principle enacted by the Legislature that one’s failure to exercise
    ordinary care incurs liability for all the harms that result.”
    (Kesner, at p. 1143.) “‘The history of the concept of duty in itself
    discloses that it is not an old and deep-rooted doctrine but a legal
    device of the latter half of the nineteenth century designed to
    curtail the feared propensities of juries toward liberal awards.’”
    (Ibid.; accord, Dillon v. Legg (1968) 
    68 Cal. 2d 728
    , 734.) “The
    court may depart from the general rule of duty, however, if other
    policy considerations clearly require an exception.” 
    (Regents, supra
    , 4 Cal.5th at p. 628; accord, 
    Kesner, supra
    , 1 Cal.5th at
    p. 1143; 
    Rowland, supra
    , 69 Cal.2d at p. 112.)
    When determining whether policy considerations weigh in
    favor of an exception to a duty of care, the Court in Rowland held
    that the most important factors are “the foreseeability of harm to
    the plaintiff, the degree of certainty that the plaintiff suffered
    injury, the closeness of the connection between the defendant’s
    conduct and the injury suffered, the moral blame attached to the
    defendant’s conduct, the policy of preventing future harm, the
    extent of the burden to the defendant and consequences to the
    community of imposing a duty to exercise care with resulting
    liability for breach, and the availability, cost, and prevalence of
    insurance for the risk involved.” (
    Rowland, supra
    , 69 Cal.2d at
    p. 113.)
    Because a duty is premised on the special relationship
    between operators of an electronic music festival and festival
    attendees and Civil Code section 1714’s general duty to exercise
    ordinary care in one’s activities, which includes the conduct of an
    electronic music festival, we rely on the Rowland factors not to
    determine “whether a new duty should be created, but whether
    24
    an exception . . . should be created.” 
    (Cabral, supra
    , 51 Cal.4th at
    p. 783; accord, 
    Regents, supra
    , 4 Cal.5th at p. 628 [where a
    special relationship has been identified, the Court applied the
    Rowland factors to determine whether they “justified excusing or
    limiting a defendant’s duty of care”]; Soto v. Union Pacific
    Railroad Co. (2020) 
    45 Cal. App. 5th 168
    , 181, fn. 7 [“the Rowland
    factors . . . apply when a statutory duty of care is found to exist
    and the question presented is whether public policy supports a
    departure from that general duty of care”]; see also University of
    Southern California v. Superior 
    Court, supra
    , 30 Cal.App.5th at
    p. 452 [“some courts have considered the Rowland factors despite
    concluding that there was no special relationship and no duty,
    with the Rowland analysis supporting the conclusion of no
    duty”].) 8 We conclude that use of illicit drugs and risk of
    overdoses at electronic music festivals and the need for
    immediate and adequate medical care are foreseeable
    occurrences, and public policy considerations do not justify
    precluding an injured festival attendee’s claims against the
    festival operator.
    Because a judicial decision on the issue of duty entails line-
    drawing based on policy considerations, “the Rowland factors are
    evaluated at a relatively broad level of factual generality. . . . [¶]
    In applying the . . . Rowland factors, . . . we have asked not
    8     Courts have also applied the Rowland factors in
    determining whether a business owner owed a duty to an invitee.
    (See e.g., 
    Delgado, supra
    , 36 Cal.4th at pp. 245-246 [“[t]he
    remaining Rowland factors similarly support a determination
    that defendant had a special-relationship-based duty to respond
    to the unfolding events by taking reasonable, relatively simple,
    and minimally burdensome steps in order to address the
    imminent danger that [defendant] perceived”].)
    25
    whether they support an exception to the general duty of
    reasonable care on the facts of the particular case before us, but
    whether carving out an entire category of cases from that general
    duty rule is justified by clear considerations of policy. . . . [¶] By
    making exceptions to Civil Code section 1714’s general duty of
    ordinary care only when foreseeability and policy considerations
    justify a categorical no-duty rule, we preserve the crucial
    distinction between a determination that the defendant owed the
    plaintiff no duty of ordinary care, which is for the court to make,
    and a determination that the defendant did not breach the duty
    of ordinary care, which in a jury trial is for the jury to make.”
    
    (Cabral, supra
    , 51 Cal.4th at p. 772; accord, 
    Kesner, supra
    , 1
    Cal.5th at p. 1144.)
    “The Rowland factors fall into two categories. The first
    group involves foreseeability and the related concepts of certainty
    and the connection between plaintiff and defendant. The second
    embraces the public policy concerns of moral blame, preventing
    future harm, burden, and insurance availability. The policy
    analysis evaluates whether certain kinds of plaintiffs or injuries
    should be excluded from relief.” 
    (Regents, supra
    , 4 Cal.5th at
    p. 629; accord, 
    Kesner, supra
    , 1 Cal.5th at p. 1145.)
    a.    Foreseeability factors
    “‘The most important factor to consider in determining
    whether to create an exception to the general duty to exercise
    ordinary care . . . is whether the injury in question was
    foreseeable.’ [Citations.] In examining foreseeability, ‘the court’s
    task . . . “is not to decide whether a particular plaintiff’s injury
    was reasonably foreseeable in light of a particular defendant’s
    conduct, but rather to evaluate more generally whether the
    category of negligent conduct at issue is sufficiently likely to
    26
    result in the kind of harm experienced that liability may
    appropriately be imposed. . . .”’” 
    (Regents, supra
    , 4 Cal.5th at
    p. 629; accord, 
    Kesner, supra
    , 1 Cal.5th at p. 1145.) Prior similar
    incidents are relevant in analyzing foreseeability. (Melton v.
    Boustred (2010) 
    183 Cal. App. 4th 521
    , 537-538.)
    “For purposes of duty analysis, “‘foreseeability is not to be
    measured by what is more probable than not, but includes
    whatever is likely enough in the setting of modern life that a
    reasonably thoughtful [person] would take account of it in
    guiding practical conduct.”. . . [I]t is settled that what is required
    to be foreseeable is the general character of the event or harm‒
    e.g., being struck by a car while standing in a phone booth‒not its
    precise nature or manner of occurrence.’” 
    (Kesner, supra
    , 1
    Cal.5th at p. 1145; accord, Bigbee v. Pacific Tel. & Tel. Co. (1983)
    
    34 Cal. 3d 49
    , 57-58.)
    Here, a reasonably thoughtful electronic music festival
    operator would consider the likelihood that illegal drugs would be
    distributed and consumed at the festival and that drug overdoses
    would occur. Live Nation knew from prior electronic music
    festivals that attendees at Hard Fest would possess, distribute,
    and consume “illicit drugs.” In its “Safety Overview” for Hard
    Fest, Live Nation recognized that “possible overdose reactions”
    from “illegal substances” was a “major risk” to Hard Fest
    attendees. Because of these concerns and others, Live Nation
    took steps to prevent illicit drug use at Hard Fest and to provide
    attendees with medical care. Live Nation acknowledged the
    foreseeability of the harm by taking steps to detect drugs and
    providing medical care at Hard Fest. The foreseeability of
    serious injury or death to electronic music festival attendees from
    a festival operator’s negligence seems certain.
    27
    “The second factor, ‘the degree of certainty that the plaintiff
    suffered injury’ [citation], may come into play when the plaintiff’s
    claim involves intangible harm, such as emotional distress.
    [Citation.] Here, however, we are addressing claims for physical
    injuries that are capable of identification.” 
    (Regents, supra
    , 4
    Cal.5th at p. 630.) The Dixes alleged that Live Nation’s
    negligence contributed to Katie’s death; “their injuries are certain
    and compensable under the law.” 
    (Kesner, supra
    , 1 Cal.5th at
    p. 1148.)
    “The third factor is ‘the closeness of the connection between
    the defendant’s conduct and the injury suffered.’ [Citation.]
    ‘Generally speaking, where the injury suffered is connected only
    distantly and indirectly to the defendant’s negligent act, the risk
    of that type of injury from the category of negligent conduct at
    issue is likely to be deemed unforeseeable. Conversely, a closely
    connected type of injury is likely to be deemed foreseeable.’”
    
    (Regents, supra
    , 4 Cal.5th at pp. 630-631.)
    Here, Katie voluntarily consumed an illegal drug, and
    someone, likely a Hard Fest attendee, supplied it. There was
    relevant intervening conduct, but all of the conduct, including
    Katie’s illegal drug consumption and overdose, was entirely
    foreseeable at an electronic music festival. An attendee’s severe
    injury or death from a drug overdose was a risk created, in part,
    by an electronic music festival operator’s negligence in failing to
    provide adequate security and appropriate medical care. The
    injury was closely connected to Live Nation’s alleged negligent
    conduct. 
    (Kesner, supra
    , 1 Cal.5th at p. 1148 [“the touchstone of
    the analysis is the foreseeability of that intervening conduct”].)
    28
    The foreseeability factors weigh against finding an
    exception to the legal duty of ordinary care for operators of
    electronic music festivals.
    b.     Policy factors
    ‘“A duty of care will not be held to exist even as to
    foreseeable injuries . . . where the social utility of the activity
    concerned is so great, and avoidance of the injuries so
    burdensome to society, as to outweigh the compensatory and cost-
    internalization values of negligence liability.’” 
    (Regents, supra
    , 4
    Cal.5th at p. 631; accord, 
    Kesner, supra
    , 1 Cal.5th at pp. 1150-
    1152.) Although Rowland’s foreseeability factors weigh against
    recognizing an exception, “we must also consider whether public
    policy requires a different result.” (Regents, at p. 631.)
    The Supreme Court has held that “[w]e have previously
    assigned moral blame, and we have relied in part on that blame
    in finding a duty, in instances where the plaintiffs are
    particularly powerless or unsophisticated compared to the
    defendants or where the defendants exercised greater control
    over the risks at issue.” 
    (Kesner, supra
    , 1 Cal.5th at p. 1151; see
    
    Regents, supra
    , 4 Cal.5th at p. 632 [“[s]ome measure of moral
    blame does attach to a university’s negligent failure to prevent
    violence against its students”]; 
    Peterson, supra
    , 36 Cal.3d at
    p. 814 [failures to implement “protective measures” to reduce risk
    of assault at school campus parking lot “indicate that there is
    moral blame attached to the [community college’s] failure[s] to
    take steps to avert the foreseeable harm”].)
    Here, music festival operators, such as Live Nation, benefit
    financially from the festivals. Moreover, at electronic music
    festivals, given their vast scale and perimeter security, attendees
    are dependent on the operator to provide a safe environment and
    29
    adequate medical care in the event of an emergency. An attendee
    cannot obtain medical care on his or her own. Compared to the
    operator of the music festival, attendees are relatively powerless
    or unsophisticated. Some moral blame attaches to a music
    festival operator’s negligent failure to prevent foreseeable harm
    to attendees. This factor weighs against creating an exception to
    a duty of ordinary care.
    “The overall policy of preventing future harm is ordinarily
    served, in tort law, by imposing the costs of negligent conduct
    upon those responsible. The policy question is whether that
    consideration is outweighed, for a category of negligent conduct,
    by laws or mores indicating approval of the conduct or by the
    undesirable consequences of allowing potential liability.”
    
    (Cabral, supra
    , 51 Cal.4th at pp. 781-782.) Here, Live Nation has
    not identified any undesirable consequences of allowing potential
    liability. Moreover, Live Nation recognized the need for adequate
    security and medical care at Hard Fest. Further, because Hard
    Fest was a “mass gathering” of over 5,000 people, the county
    required the approval and implementation of a medical action
    plan to “ensure” that attendees “have access to the appropriate
    level of care.” After inspection, the fire department approved
    Live Nation’s medical plan and issued Live Nation a public safety
    permit. Public policy supports adequate security and medical
    care at electronic music festivals. This factor also weighs against
    creating a duty exception for the operation of electronic music
    festivals.
    As for the burden that a tort duty would impose on the
    defendant and the community (see 
    Kesner, supra
    , 1 Cal.5th at
    p. 1153; 
    Rowland, supra
    , 69 Cal.2d at p. 113), Live Nation has
    already recognized the risks and undertaken the burden to
    30
    provide security measures and medical care at its electronic
    music festivals. Under these circumstances, there is no reason to
    create an exception to the duty to exercise reasonable care in
    one’s activities.
    The final policy factor in a duty analysis is the availability
    of insurance for the risks involved. 
    (Regents, supra
    , 4 Cal.5th at
    p. 633; 
    Rowland, supra
    , 69 Cal.2d at p. 113.) Live Nation has
    “offered no reason to doubt” an electronic music festival
    operator’s ability to obtain insurance coverage for the conduct of
    an electronic music festival. (See Regents, at p. 633.)
    Live Nation’s reliance on Sakiyama v. AMF Bowling
    Centers, Inc. (2003) 
    110 Cal. App. 4th 398
    (Sakiyama) is
    misplaced. 9 In Sakiyama, after leaving an all-night “rave” party
    held at defendant’s roller skating rink, two teenagers were killed
    and another two were severely injured in a single car accident.
    The accident occurred over an hour after the teenagers left the
    party and about 30 miles away from the skating rink. (Id. at
    p. 403.) Although the skating rink owner “took numerous steps
    to confiscate and remove both drugs and drug paraphernalia from
    the facility,” one of the teenagers purchased Ecstasy at the party
    and at least three of the teenagers took the drug. (Ibid.)
    Recognizing that “preventing vehicle accidents which result from
    drug use and/or fatigue [was] an important goal,” the court in
    Sakiyama held that the skating rink owner “had no duty to
    prevent [attendees] from driving whenever they chose to leave,
    9     At the hearing on Live Nation’s motion for summary
    judgment, the trial court stated, “The bottom line, in my mind,
    right or wrong, is I believe Sakiyama [was] controlling in this
    instance. It’s certainly not going to hurt my feelings if the Court
    of Appeal disagrees with me.”
    31
    even if they were too fatigued or impaired to do so safely.”
    (Id. at pp. 410, 412.)
    Even assuming the skating rink owner knew drugs would
    be used during the all-night party, the court further held the
    owner “that leases its facility for a one-night event does not owe a
    duty of care to a person injured hours later at a remote location
    as a result of voluntary drug use and/or fatigue.” 
    (Sakiyama, supra
    , 110 Cal.App.4th at p. 406.) The court held that its
    conclusion of no duty was “consistent with social host liability
    decisions which have held that defendants who simply provide
    venues for drinking alcohol do not owe a duty of care to plaintiffs
    injured by guests who drive from the facilities while intoxicated.”
    (Id. at p. 412.)
    In reaching its holding, the court in Sakiyama
    distinguished Weirum v. RKO General, Inc. (1975) 
    15 Cal. 3d 40
    (Weirum). In Weirum a radio station with “an extensive teenage
    audience” held a contest for listeners to locate a radio disc jockey
    who was driving around Los Angeles. While attempting to locate
    the peripatetic disc jockey, teenagers negligently caused the
    death of a third party driver in another vehicle. (Id. at p. 43.)
    The Court held that the radio station owed a duty to the decedent
    driver because “it was foreseeable” that the youthful radio
    listeners “in their haste would disregard the demands of highway
    safety.” (Id. at p. 47.) Because the intervening conduct, “reckless
    conduct by youthful contestants,” was foreseeable, the Court held
    “[i]t [was] of no consequence that the harm to decedent was
    inflicted by third parties acting negligently.” (Ibid.) According to
    the court in Sakiyama, the radio station in Weirum “had ongoing
    direct involvement in the act that caused the accident and
    injuries,” while the skating rink owner “had no such direct link to
    32
    the unfortunate accident in this case.” 
    (Sakiyama, supra
    , 110
    Cal.App.4th at p. 408.)
    Here, in contrast to Sakiyama where the accident occurred
    after the event ended and 30 miles away, all conduct at issue
    occurred wholly within the grounds that Live Nation exclusively
    controlled. Knowing that overdoses could result from the
    consumption of illegal drugs, Live Nation invited 65,000
    attendees to an 11-hour event inside large secured grounds. Live
    Nation assumed responsibility to provide security and medical
    care. In the event of an overdose or other medical emergency, an
    attendee was dependent on Live Nation to provide appropriate
    medical care. As in 
    Weirum, supra
    , 
    15 Cal. 3d 40
    , Live Nation
    thus had “ongoing direct involvement” in the unfortunate
    accident. Further, Live Nation’s position as an operator of an 11-
    hour music festival with 65,000 attendees was far from what
    could be considered a “social host.”
    C.    Breach of Duty and Causation Present Triable Issues
    of Material Fact
    The Dixes argue that triable issues of material fact exist
    regarding the breach of duty and causation elements of their
    negligence cause of action. We agree.
    1.    Triable Issues of Fact Preclude Summary
    Judgment Regarding Breach of Duty
    Even assuming that Live Nation carried its initial burden
    on summary judgment to show that breach of duty “cannot be
    established” and the burden shifted to the Dixes (Code Civ. Proc.,
    § 437c, subd. (p)(2)), the Dixes set forth specific facts showing
    that triable issues of material fact existed regarding whether
    Live Nation breached its duty of care. (Ibid.; see 
    Aguilar, 33 supra
    , 25 Cal.4th at p. 850.) The Dixes submitted evidence that
    Live Nation did not adhere to its planned “extraordinary”
    security procedures at Hard Fest. For example, the Dixes
    submitted the deposition testimony of Robert Flores, a security
    supervisor at Hard Fest, who responded to Katie’s emergency.
    Contrary to Live Nation’s security plan, Flores testified that he
    was not instructed to identify impaired attendees at Hard Fest;
    that he was not advised of a procedure for dealing with attendees
    suspected to be under the influence of drugs; that he was not
    provided any information about what action to take if confronted
    with a medical emergency; and that he was not informed of any
    items that were prohibited at Hard Fest.
    The Dixes also presented evidence from which a reasonable
    jury could infer that Katie obtained the drug she ingested at
    Hard Fest. Further, the Dixes submitted admissible evidence
    that Live Nation negligently responded to Katie’s emergency.
    Accordingly, triable issues of fact exist regarding whether Live
    Nation breached its duty to Katie. (Sharufa v. Festival Fun
    Parks, LLC (2020) 
    49 Cal. App. 5th 493
    , 497 [to determine
    whether a “defendant is entitled to summary [judgment] . . . .we
    review the entire record and ask whether a reasonable trier of
    fact could find in plaintiff’s favor”]; Smith v. Wells Fargo Bank,
    N.A. (2005) 
    135 Cal. App. 4th 1463
    , 1474 [“if any evidence or
    inference therefrom shows or implies the existence of the
    required element(s) of a cause of action, the court must deny a
    defendant’s motion for summary judgment . . . because a
    reasonable trier of fact could find for the plaintiff”]; see also
    McHenry v. Asylum Entertainment Delaware, LLC (2020) 
    46 Cal. App. 5th 469
    , 479, review granted July 15, 2020, S262297 [a
    triable issue of material fact exists if “‘the evidence would allow a
    34
    reasonable trier of fact to find the underlying fact in favor of the
    party opposing the motion in accordance with the applicable
    standard of proof’”].)
    2.     Live Nation Did Not Meet Its Initial Burden of
    Showing the Dixes Did Not Have Sufficient
    Evidence of Causation
    Live Nation argues that the “proximate cause of [Katie’s]
    death was her decision to consume an illegal drug.” However,
    Live Nation did not support this argument with citation to any
    legal authority. Live Nation therefore forfeited the argument.
    (See People v. Bryant, Smith and Wheeler (2014) 
    60 Cal. 4th 335
    ,
    363 [“[i]f a party’s briefs do not provide legal argument and
    citation to authority on each point raised, “‘the court may treat it
    as waived, and pass it without consideration””’]; In re Marriage of
    Davila & Mejia (2018) 
    29 Cal. App. 5th 220
    , 227 [‘“[i]ssues not
    supported by citation to legal authority are subject to
    forfeiture’”].)
    Even if Live Nation’s causation argument is considered,
    because the Dixes alleged that Live Nation’s negligent conduct
    contributed to Katie’s death (see Crown Imports, LLC v. Superior
    Court (2014) 
    223 Cal. App. 4th 1395
    , 1403 [“‘[t]he pleadings define
    the issues to be considered on a motion for summary judgment’”]),
    to obtain summary judgment in its favor, Live Nation was
    required to present evidence sufficient to negate the Dixes’
    contention. (Code Civ. Proc., § 437c, subd. (p)(2).) In the trial
    court, although Live Nation disputed the Dixes’ contention that
    Katie would have survived the drug overdose had there been
    appropriate medical care readily available, Live Nation did not
    offer any supporting evidence. (See Salasguevara v. Wyeth
    35
    Laboratories, Inc. (1990) 
    222 Cal. App. 3d 379
    , 385 [“medical
    causation can only be determined by expert medical testimony”].)
    Under these circumstances, Live Nation did not carry its
    initial burden to negate the causation element of the Dixes’
    negligence cause of action. (See Henderson v. Equilon
    Enterprises, LLC (2019) 
    40 Cal. App. 5th 1111
    , 1116 [“[t]o meet its
    initial burden in moving for summary judgment, a defendant
    must present evidence that either ‘conclusively negate[s] an
    element of the plaintiff’s cause of action’ or ‘show[s] that the
    plaintiff does not possess, and cannot reasonably obtain,’
    evidence necessary to establish at least one element of the cause
    of action”]; Y.K.A. Industries, Inc. v. Redevelopment Agency of
    City of San Jose (2009) 
    174 Cal. App. 4th 339
    , 354 [“[w]here the
    evidence submitted by a moving defendant does not support
    judgment in his favor, the court must deny the motion without
    looking at the opposing evidence, if any, submitted by the
    plaintiff”].)
    In any event, the Dixes submitted an unrebutted expert
    opinion that “had advanced medical care been readily available,”
    Katie “would have survived the drug ingestion.” (See Towns v.
    Davidson (2007) 
    147 Cal. App. 4th 461
    , 472 [“[g]enerally, a party
    opposing a motion for summary judgment may use declarations
    by an expert to raise a triable issue of fact on an element of the
    case provided the requirements for admissibility are established
    as if the expert were testifying at trial”].) 10
    10   Relying on People v. Sanchez (2016) 
    63 Cal. 4th 665
    , Live
    Nation argues that the expert’s opinion improperly was “based on
    an unsubstantiated hearsay” document. However, the trial court
    36
    DISPOSITION
    The judgment is reversed. The Dixes shall recover their
    costs on appeal.
    DILLON, J. *
    We concur:
    PERLUSS, P. J.
    SEGAL, J.
    correctly overruled Live Nation’s hearsay objection because the
    holding in Sanchez does not prohibit an expert witness from
    relying on hearsay. The Court in Sanchez held that “any expert
    may still rely on hearsay in forming an opinion, and may tell the
    jury in general terms that he [or she] did so.” (Id. at p. 685; see
    Evid. Code, § 801, subd. (b) [expert opinion may be “[b]ased on
    matter . . . whether or not admissible . . .”].) Accordingly, the
    Dixes’ expert witness properly relied on hearsay in forming his
    opinions.
    *
    Judge of the Los Angeles Superior Court, assigned by the
    Chief Justice pursuant to article VI, section 6 of the California
    Constitution.
    37