Datomi v. Huntington Memorial Hospital CA2/1 ( 2021 )


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  • Filed 4/1/21 Datomi v. Huntington Memorial Hospital CA2/1
    NOT TO BE PUBLISHED IN THE OFFICIAL REPORTS
    California Rules of Court, rule 8.1115(a), prohibits courts and parties from citing or relying on
    opinions not certified for publication or ordered published, except as specified by rule
    8.1115(b). This opinion has not been certified for publication or ordered published for
    purposes of rule 8.1115.
    IN THE COURT OF APPEAL OF THE STATE OF CALIFORNIA
    SECOND APPELLATE DISTRICT
    DIVISION ONE
    FARNAZ DATOMI,                                                  B295054
    Plaintiff and Appellant,                                (Los Angeles County
    Super. Ct. No. BC683329)
    v.
    HUNTINGTON MEMORIAL
    HOSPTIAL,
    Defendant and Respondent.
    APPEAL from a judgment of the Superior Court of Los
    Angeles County, Lia Martin, Judge. Affirmed.
    Law Offices of Victor L. George, Victor L. George and
    Wayne C. Smith; Esner, Chang & Boyer, Shea S. Murphy for
    Plaintiff and Appellant.
    Littler Mendelson, Monica M. Quinn, and Jacob Krall for
    Defendant and Respondent.
    ___________________________________
    Farnaz Datomi sued her employer, Pasadena Hospital
    Association dba Huntington Memorial Hospital (Huntington or
    the hospital) for wrongful termination, alleging the hospital
    discharged her in retaliation for her complaints about improper
    practices. The trial court concluded no triable issue existed as to
    whether Datomi’s discharge was retaliatory, and granted the
    hospital’s motion for summary judgment. We affirm.
    BACKGROUND
    A. Datomi’s Employment
    Datomi worked as Huntington’s Director of Risk
    Management from April 2012 until her termination on July 17,
    2017. Her duties included resolving patient complaints and
    reporting potential safety issues and regulatory noncompliance to
    her supervisors and the California Department of Health.
    Datomi was never disciplined during her tenure at Huntington,
    but on the contrary received positive performance reviews and
    merit bonuses.
    The hospital adopted administrative polices and procedures
    with which its employees were obligated to comply. Policy No.
    156 restricted access to patient records to the patient and her
    authorized representative. Policy No. 013 prescribed ethical and
    professional standards. Policy No. 840.3 established a code of
    conduct and demanded compliance with patient privacy laws.
    On June 22, 2017, L.M., Datomi’s friend, was admitted to
    the hospital’s emergency department. On June 23, L.M. asked
    Datomi for her medical records, and signed a release form to
    obtain them. Datomi conversed with Charlotte Landon, a nurse,
    about obtaining the records.
    Stephanie Garcia, a nurse, later complained to Terence Ou,
    the hospital’s Compliance Officer, that Datomi had tried to coerce
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    Landon into obtaining L.M.’s medical records, a violation of both
    hospital policy and the Health Insurance Portability and
    Accountability Act (HIPAA).
    On June 29, 2107, Ou opened an investigation into the
    allegation. A week later, on July 6, 2017, Huntington suspended
    Datomi pending the outcome of Ou’s investigation.
    Ou interviewed Datomi on July 6, 2017, who reported that
    Landon had refused to facilitate L.M.’s request for medical
    records. When L.M. asked Landon for help in obtaining the
    records, Landon dismissively said, “we don’t do that.”
    On July 17, 2017, Huntington terminated Datomi’s
    employment for violation of hospital policies concerning patient
    privacy.
    B.    Summary Judgment
    Datomi sued Huntington, asserting causes of action for
    1
    retaliation and wrongful termination in violation of public policy.
    She alleged that the hospital discharged her because she had
    made complaints about Landon, Garcia, and a Dr. Verrette.
    Huntington moved for summary judgment, arguing it
    discharged Datomi for abusing her authority and intimidating
    hospital staff in order to obtain L.M.’s medical records in
    violation of hospital policies.
    Huntington supported the motion with copies of hospital
    polices and excerpts from the deposition testimony of Datomi, Ou,
    Sylvia Montes, and Gloria Sanchez-Rico. Policy No. 156 required
    that a patient’s request for medical records go through the
    hospital’s Medical Records Department. Policy No. 013 directed
    1
    Datomi also asserted a cause of action for national origin
    discrimination, but abandons it on appeal.
    3
    employees to avoid conflicts of interest or the appearance of a
    conflict of interest. Policy No. 840.3 directed employees to
    demonstrate respect to one another, and to refrain from
    intimidating employees or using condescending language.
    Ou testified that he was informed Datomi sought to obtain
    a copy of L.M.’s CT scan. Landon told him that Datomi tried to
    intimidate her, and other staff said Datomi tried to leverage her
    position as a hospital director to obtain L.M.’s records. Ou
    testified that the decision to terminate Datomi’s employment for
    violation of Polices Nos. 156, 013 and 840.3 was made collectively
    by Gloria Sanchez-Rico, the hospital’s Senior Vice President and
    Chief Nursing Officer, Jim Noble, the Chief Operating Officer,
    and Steve Ralph, the Chief Executive Officer. The group
    considered imposing lesser discipline, but in the end concluded
    that because Datomi was a director, she should be held to a high
    standard.
    Datomi argued in opposition to Huntington’s motion that
    the hospital terminated her employment due to her
    complaints about Landon, Garcia and Varrette. She argued
    that she did not attempt to obtain L.M.’s medical records, and
    never possessed or reviewed them. She merely helped L.M.
    obtain them for herself, and never coerced Landon to obtain
    them.
    The trial court found that Huntington articulated a
    nonretaliatory reason for discharging Datomi, and Datomi failed
    to rebut this showing or present evidence supporting a nexus
    between any protected action and her discharge. The court
    stated that Huntington “has established the investigation into
    [Datomi] was opened on June 29, 2017[, but it] was undisputed
    that on that date plaintiff had not made any complaint to a
    person with authority over any employee with the authority to
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    investigate the incident of June 23.” Accordingly, the court
    granted Huntington’s motion and entered judgment for the
    hospital.
    DISCUSSION
    Observing that the adverse employment action in this case
    occurred not on June 29, 2017, when Ou opened the hospital’s
    investigation, but July 17, 2017, when she was fired, Datomi
    contends the evidence raised a triable issue as to whether a
    causal link existed between her protected activity and the
    adverse employment action. This is so, she argues, because the
    evidence indicated that she complained to Ou about Landon on
    July 7, 2017, and had made several previous complaints about
    other employees.
    A.     Legal Principles
    Labor Code section 1102.5 makes it unlawful for an
    employer to “retaliate against an employee for disclosing
    information . . . to a person with authority over . . . another
    employee who has the authority to investigate, discover, or
    correct the violation or noncompliance, . . . if the employee has
    reasonable cause to believe that the information discloses a
    violation of state or federal statute, or a violation of or
    noncompliance with a local, state, or federal rule or
    regulation . . . .” (Lab. Code, § 1102.5, subd. (b).)
    Health and Safety Code section 1278.5 makes it unlawful
    for a health facility to retaliate against an employee for having
    “[p]resented a grievance, complaint, or report to the facility.”
    (Health & Saf. Code, § 1278.5, subd. (a)(1)(A).)
    To state a claim for retaliation, a plaintiff must show (1)
    she engaged in a protected activity, (2) she was subjected to an
    adverse employment action, and (3) there is a causal link
    5
    between the protected activity and the adverse action. (Gov.
    Code, § 12940, subd. (h); Yanowitz v. L’Oreal USA, Inc. (2005) 
    36 Cal.4th 1028
    , 1042.)
    Because direct evidence of an unlawful retaliation is
    seldom available, courts use a system of shifting burdens to aid in
    the presentation and resolution of such claims at trial. (See Guz
    v. Bechtel National, Inc. (2000) 
    24 Cal.4th 317
    , 354 (Guz).) To
    establish a prima facie case of retaliation, the employee must
    demonstrate that the employer had a retaliatory motive for an
    adverse employment action. The employer may rebut the
    showing by producing admissible evidence that it discharged the
    employee for a legitimate nonretaliatory reason. If it does so, the
    burden shifts to the employee to produce substantial evidence
    that the employer’s justification for its decision is either untrue
    or pretextual or that the employer acted with retaliatory animus.
    (See id. at pp. 355-356.)
    In the context of a motion for summary judgment, “ ‘the
    employer, as the moving party, has the initial burden to present
    admissible evidence showing either that one or more elements of
    plaintiff’s prima facie case is lacking or that the adverse
    employment action was based upon legitimate, [nonretaliatory]
    factors.’ ” (Galvan v. Dameron Hospital Assn. (2019) 
    37 Cal.App.5th 549
    , 558-559.) A legitimate reason is one that is
    facially unrelated to retaliation, and which, if true, “would thus
    preclude a finding of [retaliation].” (See Guz, 
    supra,
     24 Cal.4th at
    p. 358.) Making this showing is “ ‘not an onerous burden
    [citation], and is generally met by presenting admissible evidence
    showing the defendant’s reason for its employment decision
    [citation].’ ” (Swanson v. Morongo Unified School Dist. (2014)
    
    232 Cal.App.4th 954
    , 965 (Swanson).)
    6
    When the employer satisfies its initial burden with
    evidence that negates the plaintiff’s prima facie case or
    establishes a legitimate nonretaliatory reason for the discharge,
    the burden shifts to the employee to offer substantial evidence
    that the employer’s stated reasons are “ ‘untrue or pretextual, or
    evidence the employer acted with a [retaliatory] animus, or a
    combination of the two, such that a reasonable trier of fact could
    conclude the employer engaged in intentional [retaliation].’ ”
    (Swanson, supra, 232 Cal.App.4th at p. 966.)
    To satisfy this burden, the employee may not “simply deny
    the credibility of the employer’s witnesses” or speculate as to
    retaliatory motive. (See Serri v. Santa Clara University (2014)
    
    226 Cal.App.4th 830
    , 862.) Nor is it enough to show that the
    employer’s reasons were unsound, wrong, or mistaken; the
    employee has brought an action for retaliation, not general
    unfairness. (Hersant v. Department of Social Services (1997) 
    57 Cal.App.4th 997
    , 1005.) Rather, the employee “ ‘must
    demonstrate such weaknesses, implausibilities, inconsistencies,
    incoherencies, or contradictions in the employer’s proffered
    legitimate reasons for its action that a reasonable factfinder
    could rationally find them “unworthy of credence,” ’ ” and hence
    infer that the employer did not act for the asserted nonretaliatory
    reason. (Ibid.) If, “considering the employer’s innocent
    explanation for its actions, the evidence as a whole is insufficient
    to permit a rational inference that the employer’s actual motive
    was [retaliatory],” the employer is entitled to summary judgment.
    (Guz, 
    supra,
     24 Cal.4th at p. 361.)
    But “evidence that the employer’s claimed reason is false—
    such as that it conflicts with other evidence, or appears to have
    been contrived after the fact—will tend to suggest that the
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    employer seeks to conceal the real reason for its actions, and this
    in turn may support an inference that the real reason was
    unlawful.” (Mamou v. Trendwest Resorts, Inc. (2008) 
    165 Cal.App.4th 686
    , 715.)
    On appeal, we apply an independent standard of review to
    determine whether a trial is required—whether the evidence
    favoring and opposing the summary judgment motion would
    support a reasonable trier of fact’s determination in the plaintiff’s
    favor on the cause of action or defense. (Aguilar v. Atlantic
    Richfield Co. (2001) 
    25 Cal.4th 826
    , 850.) In doing so we view the
    evidence in the light most favorable to the party opposing
    summary judgment. (Id. at p. 843; Alexander v. Codemasters
    Group Limited (2002) 
    104 Cal.App.4th 129
    , 139.) We accept as
    true the facts shown by the evidence offered in opposition to
    summary judgment and the reasonable inferences that can be
    drawn from them. (Spitzer v. The Good Guys, Inc. (2000) 
    80 Cal.App.4th 1376
    , 1385-1386.)
    B.     Application
    As discussed above, an employer has the initial burden on
    summary judgment to establish either that one or more elements
    of plaintiff’s prima facie case is lacking or that the adverse
    employment action was based on a nonretaliatory reason. Here,
    Huntington adduced evidence that Datomi engaged in no
    protected activity and that her complaint to Ou had no causal
    nexus to her termination. It also presented evidence that its
    reason for discharging Datomi was nonretaliatory.
    1.     Protected Action
    Labor Code section 1102.5 makes it unlawful for an
    employer to “retaliate against an employee for disclosing
    information . . . if the employee has reasonable cause to believe
    8
    that the information discloses a violation of state or federal
    statute, or a violation of or noncompliance with a local, state, or
    federal rule or regulation, regardless of whether disclosing the
    information is part of the employee’s job duties.” (Lab. Code,
    § 1102.5, subd. (b).)
    Health and Safety Code section 1278.5 makes it unlawful
    for a health facility to retaliate against an employee for having
    “[p]resented a grievance, complaint, or report to the facility.”
    (Health & Saf. Code, § 1278.5, subd. (a)(1)(A).)
    Datomi argues she told Ou that Landon refused to help
    L.M. obtain her medical records, but the evidence she cites in
    support indicates only that Datomi testified she “thinks” she
    “might” have told Ou that Landon was dismissive of L.M.’s
    request. When asked in her deposition whether Landon had
    refused to facilitate L.M. obtaining her medical records, Datomi
    testified, “I think I might have said [Landon] was dismissive
    because of—like ‘we don’t do that.’ So not—you know, not
    compassionate. . . . Not helpful.” Datomi cites no statute or
    regulation obligating a nurse to be solicitous of requests for
    medical records.
    Nor does Datomi’s statement to Ou constitute a “grievance,
    complaint, or report” for purposes of Health and Safety Code
    section 1278.5. Setting aside that Datomi only “thinks” she
    “might” have told Ou about Landon, she relayed nothing that
    Landon actually said to L.M. The phrase “like ‘we don’t do that’ ”
    characterized only Landon’s attitude, not any statement she
    made. And Datomi made the characterization not as part of any
    report, but only to explain her own actions to Ou.
    Datomi argues she made several disclosures to her
    supervisors about patient health and safety concerns going back
    9
    10 years before her termination. She notified the hospital of
    patient safety issues stemming from a patient’s death in Garcia’s
    unit in April 2007, when Garcia violated Huntington’s policy by
    failing to advise risk management about the death. And earlier
    in 2017 Datomi reported issues concerning Garcia to the
    Department of Public Health related to hospital acquired
    pressure injuries. Datomi referred to a pediatric patient issue as
    a “sentinel event” to Dr. Verrette, who became upset at the use of
    the term, and raised patient safety issues about Dr. Verrette
    regarding hospital acquired conditions and the accuracy of the
    reporting. Datomi complained to Ortega about infections from
    endoscopes regarding a procedure called ERCP, and raised
    concerns with Ortega about Dr. Verrette.
    Datomi’s position as Director of Risk Services was to
    resolve patient complaints and report potential safety issues and
    regulatory noncompliance to her supervisors and the California
    Department of Health. Routine reports made as part of one’s job
    duties arguably qualify as protected activity under Labor Code
    section 1102.5, but not for purposes of Health and Safety Code
    section 1278.5. (See Melamed v. Cedars-Sinai Medical Center
    (2017) 
    8 Cal.App.5th 1271
    , 1289 [routine reports fail to satisfy
    Health & Saf. Code, § 1278.5].)
    We conclude a triable issue exists as to whether Datomi’s
    reports as part of her job duties qualified as protected activity for
    purposes of Labor Code section 1102.5, but not Health and Safety
    Code section 1278.5, and no triable issue exists as to whether her
    statements to Ou constituted protected activity under either
    statute.
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    2.    Nexus
    No triable issue exists regarding a causal connection
    between any report made by Datomi—either to Ou or as part of
    her job duties—and her termination. Her earlier reports to
    supervisors about patient health and safety concerns resulted not
    in disciplinary action, but in positive reviews and performance
    bonuses. And Datomi’s report to Ou about Landon’s unhelpful
    attitude came only after she was already under investigation for
    violating patient privacy policies. Nothing suggests that the
    course of Ou’s investigation changed when Datomi told him (if
    she did so) that Landon had been unhelpful.
    Ou’s report and deposition testimony indicated that the
    hospital discharged Datomi because it determined that she
    violated hospital policy by calling on a nurse to make a copy of
    L.M.’s CT scan. Ou testified he received a complaint about
    Datomi’s attempt to access L.M.’s medical records, found the
    allegation was well grounded, and recommended, with several
    others, that Datomi’s employment be terminated.
    Even if this decision was incorrect, it was not unlawful.
    (See Hersant v. Department of Social Services, supra, 57
    Cal.App.4th at p. 1005 [a showing that the employer’s reasons
    were unsound, wrong, or mistaken raises no triable issue; the
    employee has brought an action for retaliation, not general
    unfairness].) Datomi presents no evidence that if credited would
    establish that the hospital’s rationale for her discharge was so
    weak, implausible, inconsistent, incoherent or contradictory as to
    give rise to a reasonable inference that the explanation is
    unworthy of credence. (Ibid.)
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    We conclude no triable issue exists as to whether Datomi’s
    reports to Ou and others caused her termination. Therefore,
    summary judgment was appropriate.
    DISPOSITION
    The judgment is affirmed. Respondent is to receive its
    costs on appeal.
    NOT TO BE PUBLISHED
    CHANEY, J.
    We concur:
    ROTHSCHILD, P. J.
    *
    FEDERMAN, J.
    *
    Judge of the San Luis Obispo County Superior Court,
    assigned by the Chief Justice pursuant to article VI, section 6 of
    the California Constitution.
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