Atteberry v. United States , 27 Ct. Int'l Trade 1070 ( 2003 )


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  •                                             Slip Op. 03-93
    UNITED STATES COURT OF INTERNATIONAL TRADE
    ________________________________________
    :
    DANIEL ATTEBERRY,
    :
    Plaintiff,
    :
    v.                                    Court No. 02-00647
    :
    UNITED STATES,
    :
    Defendant.
    ________________________________________:
    [Defendant’s motion to dismiss for lack of subject matter jurisdiction pursuant to 
    28 U.S.C. § 2637
    (a) denied.]
    Dated: July 28, 2003
    Daniel Atteberry, Plaintiff Pro Se.
    Peter D. Keisler, Assistant Attorney General; John J. Mahon, Acting Attorney-in-Charge,
    International Trade Field Office, Commercial Litigation Branch, Civil Division, United States
    Department of Justice (Jack S. Rockafellow); Yelena Slepak, Office of Assistant Chief Counsel,
    International Trade Litigation, Bureau of Customs and Border Protection, United States Department
    of Homeland Security, Of Counsel; for Defendant.
    OPINION
    RIDGWAY, Judge:
    The United States (“Government”) has moved to dismiss for lack of subject matter
    jurisdiction this action in which pro se plaintiff Daniel Atteberry contests the decision of the United
    Court No. 02-00647                                                                              Page 2
    States Customs Service (“Customs”)1 re-classifying for tariff purposes certain merchandise which
    he describes as “bike[s]/kart[s]/scooter[s].” Specifically, the Government contends that this action
    is barred by 28 U.S.C § 2637(a) (2000),2 which authorizes a civil action challenging Customs’ denial
    of a protest “only if all liquidated duties, charges, or exactions have been paid at the time the [civil]
    action is commenced.” See Memorandum in Support of Defendant’s Motion to Dismiss Plaintiff’s
    Action for Lack of Subject Matter Jurisdiction (“Def.’s Brief”) at 7-8; Defendant’s Memorandum
    in Response to “Plaintiff’s Motion for Summary Judgment and for Denial of Defendant’s Motion
    to Dismiss” (“Def.’s Reply Brief”) at 4-7.
    However, as discussed in greater detail below, Customs failed to bill Mr. Atteberry for the
    outstanding duties and interest, in flagrant violation of its own regulations. Indeed, although the
    agency was on notice of his current mailing address as of April 2002 – and, in fact, mailed its Notice
    of Denial of his protest to him at that address – Customs failed to send Mr. Atteberry even a single
    bill at that (or, for that matter, any other) address at any point in the critical 180-day period that
    followed, during which Mr. Atteberry would have had to act to perfect jurisdiction before this Court.
    Because 
    28 U.S.C. § 2637
    (a) plainly contemplates that an importer is on notice of the sum
    due, and because Customs’ failure to render monthly bills – in violation of its own regulations –
    deprived Mr. Atteberry of that notice, the Government’s motion to dismiss for lack of subject matter
    1
    Effective March 1, 2003, the Customs Service was renamed the Bureau of Customs and
    Border Protection of the United States Department of Homeland Security. See Reorganization Plan
    Modification for the Department of Homeland Security, H.R. Doc. 108-32, at 4 (2003).
    2
    Unless otherwise indicated, all statutory references are to the 2000 version of the United
    States Code.
    Court No. 02-00647                                                                            Page 3
    jurisdiction pursuant to 
    28 U.S.C. §2637
    (a) must be denied.
    I. Background
    A. Overview of the Statutory and Regulatory Framework
    All goods imported into the United States are subject to duty or duty-free entry depending
    upon, inter alia, their classification under the Harmonized Tariff Schedule of the United States.
    Commercial importers are required to specify the classification and valuation of merchandise when
    an entry is filed. Thus, classification is initially the responsibility of the importer, customs broker
    or other person preparing the entry papers.3
    Customs makes its determination on the dutiable status of imported merchandise when the
    entry is “liquidated,”4 after the agency has reviewed the entry papers and any other relevant
    documentation. Even though the merchandise itself may be released to the custody of the importer
    before Customs’ review is complete, the importer’s financial liability for the entry is not determined
    until liquidation is complete. Generally, Customs must complete liquidation within one year from
    3
    Much of this general discussion is taken from a publication of the U.S. Customs Service,
    Importing Into the United States: A Guide for Commercial Importers (Nov. 1998) at 12-15, 28-30,
    46-47.
    4
    Customs regulations define “liquidation” as “the final computation or ascertainment of the
    duties . . . accruing on an entry.” 
    19 C.F.R. § 159.1
     (2001).
    Unless otherwise indicated, all references to regulations are to the 2001 version of the Code
    of Federal Regulations, the relevant provisions of which were in place (or substantively identical to
    provisions in place) throughout the relevant period.
    Court No. 02-00647                                                                               Page 4
    the date of entry.5 During that time, Customs may seek additional information about the entry – for
    example, through a Request for Information.
    If Customs makes a preliminary determination that an entry cannot be liquidated as entered
    (for example, because the classification on the entry papers appears to be incorrect), and if that
    change would result in the imposition of a higher rate of duty, Customs notifies the importer (or the
    importer’s broker or other designee) of the proposed duty rate advancement. The importer then has
    an opportunity to validate its claimed classification. If the importer fails to respond to the notice,
    or if Customs is not persuaded by the response, the entry is liquidated in accordance with Customs’
    determination. Under Customs regulations, official notice of the liquidation is accomplished through
    the “bulletin notice” which is “posted” or “lodged” for the information of importers in the
    customhouse at the port of entry. 
    19 C.F.R. § 159.9
    (a)-(b).
    The bulletin notice performs a critical notice function by giving the importer (at least
    constructive) notice of the fact of the liquidation of its merchandise, and starting the 90-day “clock”
    for the filing of a “protest” with Customs (as further discussed below).6 But, significantly, the
    5
    See 
    19 U.S.C. § 1504
    (a). That deadline is subject to certain exceptions not relevant here.
    See generally Intercargo Ins. Co. v. United States, 
    83 F.3d 391
    , 392-93 (Fed. Cir. 1996).
    6
    Importers thus must monitor bulletin postings at the customhouse to ensure their ability to
    file timely administrative protests of adverse determinations (such as duty rate increases) by
    Customs. See, e.g., Goldhofer Fahrzeugwerk GmbH & Co. v. United States, 
    13 CIT 54
    , 58, 
    706 F. Supp. 892
    , 895, aff’d, 
    885 F.2d 858
     (Fed. Cir. 1989).
    In addition to “bulletin notice,” Customs regulations further provide that the agency “will
    endeavor to provide importers” with “Courtesy Notice” of entries “scheduled to be liquidated.” It
    is the bulletin notice which is the legally significant notice, however. As the regulations clearly state,
    the courtesy notice merely “serve[s] as an informal, courtesy notice and not as a direct, formal, and
    decisive notice of liquidation.” 
    19 C.F.R. § 159.9
    (d). See also Goldhofer, 
    885 F.2d at 860
    .
    Court No. 02-00647                                                                              Page 5
    bulletin notice does not specify the duty rate at which the goods were liquidated (other than to
    indicate whether the goods were liquidated at an “increase”). Nor does the bulletin notice otherwise
    specify the amount of duties and interest outstanding.7 That information is provided to the importer
    only through Customs’ billing process.
    Customs regulations require that the agency bill an importer for outstanding duties and
    accrued interest not only at the time of liquidation, but also “every 30 days after the due date” – with
    the “due date” defined as “30 days [after] the date of issuance of the bill” – “until the bill is paid or
    otherwise closed.” 
    19 C.F.R. § 24
    .3a(d)(1) (emphasis added); 
    19 C.F.R. § 24.3
    (e). The regulations
    specify in some detail the content of bills,8 including:
    (i) Principal amount due;
    (ii) Interest computation date;
    (iii) Late payment date;
    (iv) Accrual of interest charges if payment is not received by the late payment date;
    (v) Applicable current interest rate;
    (vi) Amount of interest owed;
    (vii) Customs office where . . . billing errors may be addressed; and
    7
    Defendant’s Attachment 22 is a copy of the bulletin notice in this case. Note that it indicates
    simply that the merchandise at issue has been liquidated at an unspecified “INCREASE.” See also
    Letter Memorandum from Counsel for Defendant to Court, dated June 12, 2003 (“Def.’s Letter
    Memo”) ¶ 22 (conceding that, while bulletin notice gives notice of the fact of liquidation and of the
    fact of any increase, it does not give notice of the amount of the increase).
    8
    Defendant’s Attachment 18 is a somewhat illegible copy of the initial bill sent by Customs
    in this action (which, as discussed below, was never received by Mr. Atteberry).
    Pursuant to 
    19 C.F.R. § 24
    .3a(d)(2), Customs also “report[s] outstanding bills on a Formal
    Demand on Surety for Payment of Delinquent Amounts Due, for bills more than 30 days past due
    (approximately 60 days after bill due date), and every month thereafter until the bill is paid or
    otherwise closed.” Defendant’s Attachment 20 includes copies of 10 such demands sent to Mr.
    Atteberry’s surety – which include essentially the same information as the bills sent to importers –
    covering the period up through the commencement of this action.
    Court No. 02-00647                                                                             Page 6
    (viii) Transaction identification (e.g., entry number . . .).
    
    19 C.F.R. § 24
    .3a(d)(1) (emphases added).
    As a general rule, interest assessed due to an underpayment of duties accrues “from the date
    the importer of record is required to deposit estimated duties, taxes, fees, and interest to the date of
    liquidation.” 
    19 C.F.R. § 24
    .3a(b)(2)(i). If the supplemental duties and interest are not paid in full
    within 30 days of the date of issuance of Customs’ initial bill, interest continues to accrue on the
    unpaid balance until it is paid in full. 
    19 C.F.R. § 24
    .3a(b)(2)(ii). The applicable rate of interest
    varies over time, and is pegged to “the semiannual rate(s) established under [specified sections] of
    the Internal Revenue Code.” 
    19 C.F.R. § 24
    .3a(c)(1).9 The computation of interest is thus a
    somewhat less-than-straightforward exercise10 – which is no doubt why the regulation specifying the
    9
    See, e.g., Quarterly IRS Interest Rates Used in Calculating Interest on Overdue Accounts and
    Refunds on Customs Duties, 
    68 Fed. Reg. 40,279
     (July 7, 2003).
    10
    Indeed, it appears that there is some confusion on the part of the Government here as to the
    amount of the outstanding duties and accrued interest owed at various points in time.
    In its opening brief, the Government asserted that Customs’ initial bill, dated October 19,
    2001, was for the sum of $542.11. See Def.’s Brief at 2. Although Defendant’s Attachment 18 (a
    copy of that initial bill) is not legible, the 10 Formal Demands on Surety included in Defendant’s
    Attachment 20 – as well as the Bill Number Query attached to Defendant’s Declaration of Karen P.
    Binder – all indicate that the principal at issue (i.e., the supplemental duties) total $507.42.
    Moreover, the first Formal Demand on Surety included in Attachment 20 shows a “Run Date” of
    “02/05/02,” and reflects the accrual of $5.87 in interest, for a total due of $513.29. If the total
    balance due in February 2002 was only $513.29, the initial bill – dated October 19, 2001 (some
    months earlier) – could not possibly have totaled $542.11.
    The last of the 10 Formal Demands on Surety included in Defendant’s Attachment 20 shows
    a “Run Date” of “11/2/02,” and reflects the accrual of $32.02 in interest, for a total balance due of
    $539.44 as of that date. The Bill Number Query attached to the Binder Declaration appears to be
    dated “12/09/02” – a little more than a month after the tenth Formal Demand on Surety – and reflects
    the accrual of $34.69 in interest on the principal of $507.42, for a total balance of $542.11 as of that
    Court No. 02-00647                                                                            Page 7
    content of bills addresses interest in such detail. Similarly, so that an importer can rely on its most
    recent monthly bill to know the precise sum required to pay off its obligation in full, Customs
    regulations essentially “freeze” interest “for the 30-day period in which . . . payment is actually
    received at the ‘Send Payment To’ location designated on the bill.” 
    19 C.F.R. § 24
    .3a(c)(3).
    Although Customs’ determination of dutiable status is final for most purposes at the time of
    liquidation, an importer has the right to challenge Customs’ determination, provided that the
    importer files a “protest” with the agency within 90 days of “[t]he date of [bulletin] notice of
    liquidation.” 
    19 U.S.C. § 1514
     (c)(2); 
    19 C.F.R. § 174.12
    (e)(1). Significantly, an importer is not
    required to pay the outstanding duties and interest in dispute in order to pursue the protest process
    within Customs. A liquidation is not final until any protest which has been filed against it has been
    decided by the agency.
    Similarly, Customs’ denial of a protest is not final until any litigation challenging that
    determination has become final. An importer is entitled to challenge Customs’ denial of its protest
    in this Court, provided that the importer does two things to “perfect” jurisdiction. Like so much of
    life, it boils down to a matter of time and money. Specifically, 
    28 U.S.C. § 2636
    (a)(1) – the “time”
    requirement – mandates that the importer must commence its action by filing a summons with the
    Court “within [180] days after the date of mailing of [Customs’] notice of denial of [the] protest.”
    date.
    In short, it appears that – contrary to the Government’s representations – not only was
    $542.11 not the total amount due as shown on the initial (October 19, 2001) bill sent to (albeit not
    received by) Mr. Atteberry, it also was not the amount due as of October 7, 2002, the date this action
    was commenced.
    Court No. 02-00647                                                                             Page 8
    In addition, 28 U.S.C § 2637(a) – the “money” requirement – requires that the importer pay the
    outstanding duties and interest before the action is commenced.11 Moreover, the sum owed must be
    paid to the very last penny. There is zero margin for error, and no exceptions – not even “for
    nominal amounts left unpaid at the time the summons is filed.”12
    Reading the two provisions – § 2636(a)(1) and § 2637(a) – in concert, it is thus clear that,
    for an importer wishing to seek judicial review of Customs’ denial of a protest, the 180-day period
    following Customs’ mailing of the notice of denial of protest is critical. Within that period, the
    importer must (1) pay any duties and interest that remain outstanding, and then (2) file a summons
    with this Court.
    B. The Facts of This Case
    The facts of this case are relatively straightforward, and not in dispute. In late May 2001, a
    shipment of “bike[s]/kart[s]/scooter[s]” from the Netherlands was entered duty-free through the port
    of Seattle by plaintiff importer, Daniel Atteberry.13 Mr. Atteberry is a relative novice at importing,
    with only one prior experience, in October 1999 – when, importing apparently the same type of
    11
    It is worth noting that the Customs publication, Importing Into the United States, refers
    specifically only to the 180-day requirement, and does not identify payment of outstanding duties
    and interest as a prerequisite for litigation. Importing Into the United States, at 47 (“If a protest is
    denied, an importer has the right to litigate the matter by filing a summons with the U.S. Court of
    International Trade within 180 days after denial of the protest. The rules of the court and other
    applicable statutes and precedents determine the course of customs litigation.”).
    12
    Penrod Drilling Co. v. United States, 
    13 CIT 1005
    , 1008, 
    727 F. Supp. 1463
    , 1466 (1989),
    aff’d, 
    925 F.2d 406
     (Fed. Cir. 1991).
    13
    See Defendant’s Statement of Undisputed Material Facts (“Def.’s Statement of Facts”)
    ¶ 1; Plaintiff’s Statement of Undisputed Material Facts (“Pl.’s Statement of Facts”) ¶ 1.
    Court No. 02-00647                                                                                Page 9
    merchandise (albeit through a different port), the goods were liquidated as entered, duty-free.14 Thus,
    before the events that gave rise to this case, Mr. Atteberry had no prior experience with Customs’
    protest process, and no experience with filing an action in this Court to challenge Customs’ denial
    of a protest.15
    14
    See Letter from Plaintiff to Commissioner of Customs, dated December 20, 2001
    (“Protest”). As a general rule, classification determinations do not have res judicata effect. See
    generally United States v. Stone & Downer Co., 
    274 U.S. 225
    , 235-36 (1927).
    15
    The Government implies that Mr. Atteberry is a seasoned importer, emphasizing that “as
    indicated in his protest . . . , the entry subject to this court action is not the first importation made by
    Mr. Atteberry. By his own admission he imported before, albeit through a different port of entry.”
    Def.’s Letter Memo ¶ 22. However, as explained above, Mr. Atteberry’s prior experience with
    importing is limited to a single occasion – and one which gave him no exposure to Customs’ protest
    process, or to the processes of litigation in this forum.
    Similarly, the Government emphasizes that Mr. Atteberry is a “commercial importer[ ],” who
    “imported for purposes of resale and/or rent of the merchandise, not for his own use.” 
    Id.
     Again,
    the implication may be misleading. His business ventures have not been a gold mine, to say the
    least. See Letter from Plaintiff to Court, dated Oct. 3, 2002 (“Complaint”) (explaining that he gave
    away most of the scooters “because [he] could not sell them”); Protest (stating that he has “sold or
    given away 55 bikes in two years”).
    As his various representations indicate, and as his Motion for Leave to Proceed In Forma
    Pauperis confirms, Mr. Atteberry is a man of extremely modest means. The record belies any
    attempt to portray him as a major commercial importer. See also Complaint (“I am next to homeless
    if not homeless. People let me stay at different houses. I have a business if you want to call it that,
    making under . . . 1000 dollars a month and living on borrowed money . . . .”).
    Whatever allowances Customs may or may not make for “small-time” or “relative novice”
    importers (and whatever accommodations the agency may or may not have made at the
    administrative level in this case), the standard in this forum is clear. Mr. Atteberry’s appointed
    counsel has withdrawn, and he is now proceeding pro se. “Implicit in the right to self-representation
    is an obligation on the part of the court to make reasonable allowances to protect pro se litigants
    from inadvertent forfeiture of important rights because of their lack of legal training. While the right
    ‘does not exempt a party from compliance with relevant rules of procedural and substantive law,’
    Birl v. Estelle, 
    660 F.2d 592
    , 593 (5th Cir. 1981), it should not be impaired by harsh application of
    technical rules. Trial courts have been directed to read pro se papers liberally, Haines v. Kerner, 404
    Court No. 02-00647                                                                            Page 10
    Based on the relatively smooth sailing that he enjoyed the first time he sought to navigate the
    waters of importing, Mr. Atteberry was apparently somewhat taken aback when Customs raised
    various questions concerning this second entry of the same type of merchandise.16 He nevertheless
    responded promptly to Customs’ two Requests for Information, which were conveyed to him through
    his broker. On his responses, Mr. Atteberry printed his telephone number in the appropriate box on
    the Customs form.17
    In late August 2001, Import Specialist Diana May of Customs in Seattle telephoned Mr.
    Atteberry, requesting certain additional information, which he supplied in a letter to her several days
    later, expressing his “concern[ ] . . . at [Customs’] plan[s] to reclassify” his merchandise.18 By
    Notice of Action dated September 5, 2001, signed by Ms. May and mailed to his Kenmore,
    U.S. at 520 . . . .” Traguth v. Zuck, 
    710 F.2d 90
    , 95 (2d Cir. 1983). See also Forshey v. Principi,
    
    284 F.3d 1335
    , 1357-58 (Fed. Cir. 2002).
    16
    See, e.g., Protest (arguing that Customs’ imposition of duties on merchandise previously
    liquidated as duty-free “is a changing of the rules in the middle of the game”).
    17
    See Customs Request for Information, dated June 21, 2001; Fax Memo from Robert Erwin
    of Landweer & Co., Inc. to Pedal Pedal GoKarts – Attention: Danny, dated June 25, 2001
    (transmitting Request for Information dated June 21, 2001); Mr. Atteberry’s response to Customs
    June 21, 2001 Request for Information, dated June 28, 2001; Customs Request for Information,
    dated July 17, 2001; Fax Memo from Robert Erwin of Landweer & Co., Inc. to PedalPedal Gokarts
    – Attention: Danny, dated July 27, 2001 (transmitting Request for Information dated July 17, 2001);
    Mr. Atteberry’s response to Customs July 17, 2001 Request for Information, dated August 17, 2001;
    Plaintiff’s Response to Defendant’s Memorandum in Response to Motion for Summary Judgment
    and Denial of Defendant’s Motion to Dismiss (“Pl.’s Reply Brief”) at 2 (noting that when “Customs
    was seeking information on the entry [ ] they sent their inquiries to [Mr. Atteberry’s] broker, to be
    sent on to [him]”).
    18
    See Letter from Plaintiff to Diana May, dated Aug. 30, 2001 (referring to her “phone call
    of Aug 28, requesting additional information”).
    Court No. 02-00647                                                                        Page 11
    Washington address, Customs formally notified Mr. Atteberry of its proposed reclassification of his
    merchandise, which would result in a “rate advance” (effectively assessing duties on merchandise
    which he had entered duty-free). That “Notice of Proposed Rate Advance” advised that the rate
    advance would take effect “unless [Mr. Atteberry could] show proof to substantiate [his] claim that
    these bikes are designed for children within 20 days (09/25/01)” from the date of the Notice.19
    Further telephone communications between Customs and Mr. Atteberry ensued. Following
    up on one such phone conversation, Christine Furgason, of Customs’ “HQ Reconciliation Team”
    in Washington, D.C., sent an electronic mail (“e-mail”) message to Mr. Atteberry at his e-mail
    address (pedalpedalgokarts@juno.com), acknowledging their conversation and “recommending that
    [his] response to Seattle’s CF29 (Notice of Action), dated September 5, 2001 [the Notice of
    Proposed Rate Advance] be faxed to CST#789s’ attention,” at a fax number which Ms. Furgason
    supplied in her e-mail message.20 Ms. Furgason’s e-mail message also provided her own e-mail
    address, as well as her telephone and fax numbers.
    Mr. Atteberry filed a timely response to the Notice of Proposed Rate Advance,21 but to no
    avail. By Notice of Action dated September 25, 2001 (“Notice of Rate Advance”), signed by Ms.
    19
    The reference in the Notice of Proposed Rate Advance to Mr. Atteberry’s “letter dated
    August 31, 2001” appears to be a reference to his letter of August 30, 2001.
    20
    See E-mail message from Christine Furgason to Plaintiff, dated “Tue, 18 Sep 2001
    10:53:38.” Mr. Atteberry had previously provided his e-mail address to Customs in the course of
    various communications with agency personnel. See Plaintiff’s Response to Judge Delissa A.
    Ridgway, dated May 31, 2003 (“Pl.’s Letter Memo I”) ¶¶ 15-17.
    21
    Letter from Plaintiff to Ms. May, undated, apparently sent on September 25, 2001. See
    Notice of Action dated September 25, 2001 (“Notice of Rate Advance”) (referring to Plaintiff’s
    “letter dated September 25, 2001, in response to [Customs’ Notice of Proposed Rate Advance]”).
    Court No. 02-00647                                                                            Page 12
    May and mailed to his Kenmore, Washington address, Customs formally notified Mr. Atteberry that
    it had taken “rate advance” action on his merchandise “as proposed,” which “will result in an
    increase in duties.” That Notice further advised that “[t]he entry is in the liquidation process and is
    not available for review in this office.” The last line of the Notice stated, “As you requested, a copy
    of the Customs Regulations covering Administrative Protests is included for your convenience.”
    Like the Notice of Proposed Rate Advance, the Notice of Rate Advance was signed by Ms. May and
    included her telephone number.
    A couple of weeks later, in mid-October 2001, Mr. Atteberry vacated the Kenmore,
    Washington address.22 His next contact with Customs was on December 20, 2001, when he filed
    a timely Protest of Customs’ action. His letter of Protest – dated December 20, 2001 and addressed
    to the “Commissioner of Customs” in Seattle – advised the agency that he had “No [mailing]
    Address at present” and provided his e-mail address (the same e-mail address that Customs had used
    to contact him several months before, in September 2001: pedalpedalgokarts@juno.com).
    In the meantime, Customs had liquidated Mr. Atteberry’s merchandise.23 At about the same
    22
    See Pl.’s Letter Memo I ¶ 14 (noting that Mr. Atteberry left the Kenmore, Washington
    address “on/before Oct 15, 2001”). Mr. Atteberry has explained that he did not file an official
    change of address form at that time with either the U.S. Postal Service or Customs because he
    “didn’t owe any bills or expect mail from anyone,” although he did take his mailbox with him so that
    “the postman would know [he] was gone.” 
    Id.
     Based on the Notice of Rate Advance, Mr. Atteberry
    “did not expect anything further from Customs” and understood that “the next move was [his], the
    appeal 12-20-01.” Plaintiff’s Response to Judge Delissa A. Ridgway, undated, served June 6, 2003
    (“Pl.’s Letter Memo II”) at 1. As discussed above, his Protest dated December 20, 2001 notified
    Customs that he had no mailing address at that time.
    23
    See Def.’s Statement of Facts ¶ 6 (“On or about October 19, 2001, the subject Entry was
    liquidated.”); Pl.’s Statement of Facts ¶ 6 (same); Def.’s Att. 22 (Bulletin Notice of Entries
    Liquidated/Liquidation Date 10/19/01).
    Court No. 02-00647                                                                           Page 13
    time, Customs first billed Mr. Atteberry for the duties and interest assessed as a result of the rate
    advance. That bill – dated October 19, 2001 and sent to the Kenmore, Washington address – never
    reached Mr. Atteberry, who had moved from the address only days before.24 Indeed, that bill was
    returned to Customs (in Atlanta) as undeliverable on December 26, 2001 – the very same day on
    which Customs (in Seattle) received Mr. Atteberry’s Protest, which also advised that he was no
    longer at the Kenmore address but could still be reached via e-mail.25 Customs nevertheless
    continued, for some time, to bill Mr. Atteberry at the Kenmore address. Apparently, a total of four
    bills were sent to that address – the last on February 3, 2002. Then, abruptly, billing stopped. Mr.
    Atteberry never received any of the four bills sent to the Kenmore address; and, to this day, Customs
    has never billed Mr. Atteberry for the outstanding duties and interest at any other address.26
    The record is silent as to whether Mr. Atteberry ever actually saw the bulletin notice for his
    entry (Defendant’s Attachment 22); presumably he did not. The record is also silent as to whether
    Customs sent him a courtesy notice of liquidation and, if it did, what became of that notice. In any
    event, neither the bulletin notice nor the courtesy notice is significant in this case because, as
    discussed in section I.A above, those notices do not specify the amount of duties and interest
    outstanding. That information is provided to an importer only through Customs’ billing process.
    24
    See Def.’s Att. 18 (Customs bill dated “10-19-01”); Def.’s Letter Memo ¶ 19 (indicating
    that bill “was sent on or about October 21, 2001”).
    25
    See Def.’s Att. 18 (Customs bill envelope date-stamped “U.S. Customs Service, 2001 Dec
    26 A 10:23); Def.’s Statement of Facts ¶ 11 (Customs received Protest on December 26, 2001); Pl.’s
    Statement of Facts ¶ 10 (same). When it was returned to Customs, there was a handwritten notation
    on the envelope in which the bill was enclosed: “not @ this address.” There is no indication in the
    record who made that notation. Nor is there any indication where the October 2001 bill languished
    for more than two months – between October 21, 2001 (when it was assertedly mailed) and
    December 26, 2001 (when it was returned to Customs), or what became of the other three bills that
    were sent to the Kenmore address. Def.’s Letter Memo ¶ 19.
    26
    Def.’s Letter Memo ¶ 19 (indicating that Customs sent “a total of four bills . . . to Mr.
    Atteberry” at the Kenmore address, “the last bill . . . on February 3, 2002”); Pl.’s Letter Memo I ¶
    Court No. 02-00647                                                                             Page 14
    On April 3, 2002, Customs denied Mr. Atteberry’s Protest. That same day, Jeannine
    Delgado, an Entry Specialist with Customs in Seattle, sent Mr. Atteberry an e-mail message at the
    e-mail address he had provided on his Protest. Ms. Delgado informed Mr. Atteberry that a decision
    had been reached on the Protest, and that Customs regulations require that copies of such decisions
    be delivered via U.S. Mail. She therefore requested that Mr. Atteberry provide her with his “current
    mailing address.” Mr. Atteberry responded via e-mail, and Customs’ decision on the Protest was
    dispatched to him via U.S. Mail on April 9, 2003, at the “current mailing address” he provided to
    Customs, in Vashon, Washington.27
    1 (“I was never asked by Customs to pay any duties . . . . I never received a Bill”). Although the
    record gives no indication why Customs stopped billing Mr. Atteberry (and although the reason is
    immaterial), it seems likely that some Customs official made the decision to stop the billing based
    on the fact that the October 2001 bill had been returned to the agency unopened. The wisdom of that
    decision is discussed below. See n.33, infra.
    27
    See E-mail message from Jeannine Delgado to Plaintiff (at pedalpedalgokarts@juno.com),
    dated “Wed, 3 Apr 2002 18:10:24”; Def.’s Letter Memo ¶ 23 (“[A]n entry specialist at the port
    responsible for mailing notices of denials of protests to importers sent Mr. Atteberry an e-mail on
    April 3, 2002 requesting his address for the purpose of sending him Customs’ decision on his protest.
    This was done because ‘no address at present’ was listed as the return address on the protest.
    Therefore, the denial was sent to Mr. Atteberry at the address provided by him to Customs via e-
    mail.”); Def.’s Att. 18 (handwritten address on Customs envelope, postmarked in Seattle on April
    9, 2003 and addressed to Mr. Atteberry).
    It is worth noting that – just as the Government initially contended that the Notice of Denial
    of Protest in this action was mailed on April 3, 2002, and the postmark was later found to be April
    9, 2002 (see Atteberry I) – so too the Government initially asserted that Customs’ Notice of Denial
    was mailed to Mr. Atteberry at the Kenmore address, though it now concedes that the notice was in
    fact mailed to the Vashon address. Compare Def.’s Statement of Facts ¶¶ 1 (asserting that Kenmore
    address is “address of record”), 13 (asserting that “[t]he Denial was mailed to plaintiff at his address
    of record”) with Def.’s Letter Memo ¶ 23. As in Atteberry I, this evolution necessarily casts doubt
    both on the general reliability of representations and assurances by Customs officials and on the
    “presumption of regularity” as it applies to operations of that agency. Atteberry I, Slip Op. 03-53
    at 9-11, 27 CIT ___, ____, ____ F. Supp. 2d ____, _____ (May 14, 2003).
    Court No. 02-00647                                                                           Page 15
    A stamp on the back of Customs’ Notice of Denial advised that “A denial of a request [for
    reliquidation] . . . may be protested under 514(a)(7), TA of 1930.” And a handwritten notation on
    the face of the Notice referred Mr. Atteberry to a highlighted passage on a Customs form attached
    to the document, which stated:
    NOTE: If your protest is denied, in whole or in part, and you wish to CONTEST the
    denial, you may do so by bringing a civil action in the U.S. Court of International
    Trade within 180 days after the date of mailing of Notice of Denial. You may obtain
    further information concerning the institution of an action by writing the Clerk of
    U.S. Court of International Trade, One Federal Plaza, New York, NY 10007 (212-
    264-2800).
    (Emphasis added.) The assessment of duties and interest – much less the amount of the assessment
    – was not mentioned in the Notice of Denial, or in any of Customs’ telephone and e-mail
    communications with Mr. Atteberry, either before or after the denial.28
    In the 180 days that followed the April 9, 2002 mailing of the Notice of Denial, Mr. Atteberry
    evinced his continued interest in challenging Customs’ action, through a course of correspondence
    with the Office of the Clerk of this Court. By letter dated August 8, 2002, he asked that the Clerk
    of the Court “send [him] what further information [he] may need to file a civil action” in the Court,
    giving the Vashon, Washington address as his mailing address. When he had heard nothing by
    August 22, 2002, he wrote again to request information “on how to move forward in the appeal
    process . . . . to further appeal the decision of . . . Customs.”
    Mr. Atteberry’s letter of August 22, 2002 crossed in the mails with a letter of the same date
    from the Court’s Chief Deputy Clerk, which advised Mr. Atteberry that a prospective litigant
    28
    Pl.’s Letter Memo ¶¶ 1, 4-6, 9, 12-13.
    Court No. 02-00647                                                                             Page 16
    wishing to challenge Customs’ denial of a protest “must first exhaust his administrative remedies,
    and comply with the procedures set forth within Title 
    28 U.S.C. § 2636
     and § 2637.” Copies of the
    statutes were enclosed with the letter, which concluded by noting that the Chief Judge had reviewed
    Mr. Atteberry’s August 8, 2002 letter, had determined that the Court “[did] not have jurisdiction at
    [the] time over this action,” and had instructed the Office of the Clerk not to accept Mr. Atteberry’s
    materials for filing but to instead return the materials to him.29
    Undeterred, Mr. Atteberry soldiered on. He completed and submitted a Summons, together
    with a two-page letter dated October 3, 2002 (deemed his Complaint), which were received at the
    Court and filed on Monday, October 7, 2002. Because that day was the first business day after
    October 6, which was – in turn – the 181st day following the April 9, 2002 mailing of Customs’
    Notice of Denial, Mr. Atteberry satisfied the first of two applicable jurisdictional requirements. 
    28 U.S.C. § 2636
    (a)(1). See also Atteberry I, Slip Op. 03-53, 27 CIT ____, ___ F. Supp. 2d ____ (May
    14, 2003). It is, however, undisputed that he did not pay “all liquidated duties, charges, or exactions”
    before this action was filed, as required by 
    28 U.S.C. § 2637
    (a). It is also undisputed that he first
    learned of the amount of duties and interest assessed only in early January 2003, when he received
    counsel for Defendant’s letter dated December 18, 2002.30 Mr. Atteberry paid Customs the sum of
    29
    See Letter from Plaintiff to Clerk of U.S. Court of International Trade, dated August 8,
    2002; Letter from Plaintiff to Clerk of U.S. Court of International Trade, dated August 22, 2002;
    Letter from Chief Deputy Clerk of U.S. Court of International Trade to Plaintiff, dated August 22,
    2002.
    30
    Letter from Counsel for Defendant to Plaintiff, dated December 18, 2002 (requesting, inter
    alia, copies of “any envelopes, papers, items, documents, cancelled checks, or other things . . . which
    show . . . that [Mr. Atteberry] paid the liquidated duties in this case . . . i.e., a sum which now
    appears to be $542.11”).
    Court No. 02-00647                                                                             Page 17
    $542.00 by personal check dated April 23, 2003.31
    II. Analysis
    The Government paints this action as a “garden variety,” open-and-shut case of failure to
    comply with 
    28 U.S.C. § 2637
    . See, e.g., Def.’s Letter Memo (noting that “the Government believes
    that [various questions raised by the Court] are irrelevant to the jurisdictional defect present in this
    case, i.e., the failure to comply with the requirements of 
    28 U.S.C. § 2637
    . There is no doubt that
    all liquidated duties were not paid prior to the commencement of the action and that plaintiff did not
    comply with the statute.”).
    As a sovereign, the United States is immune from suit, unless and except to the extent that
    it consents to be sued. Georgetown Steel Corp. v. United States, 
    801 F.2d 1308
    , 1312 (Fed. Cir.
    1986), quoting United States v. Mitchell, 
    445 U.S. 535
    , 538 (1980). On its face, 
    28 U.S.C. § 2637
    constitutes a waiver of sovereign immunity. Asserting that § 2637(a) waives sovereign immunity
    – and gives this Court subject matter jurisdiction – over civil actions challenging Customs’ denial
    of a protest “only if all liquidated duties, charges, or exactions have been paid at the time the action
    is commenced,” the Government invokes an unbroken line of cases holding that payment is a strict
    condition precedent to judicial review.32 Because Mr. Atteberry failed to make payment before filing
    31
    See PedalPedal Go Karts/Danny Atteberry check for $542.00, payable to U.S. Customs
    Service, dated April 23, 2003, transmitted by letter from Plaintiff to U.S. Customs Service, dated
    April 23, 2003.
    32
    See, e.g., Libas, Ltd. v. United States, 26 CIT ___, 
    217 F. Supp. 2d 1289
     (2002);
    Washington Int’l Ins. Co. v. United States, 25 CIT ___, ___ n.2, 
    138 F. Supp. 2d 1314
    , 1316 n.2
    (2001); Dazzle Mfg., Ltd. v. United States, 
    21 CIT 827
    , 
    971 F. Supp. 594
     (1997); Group Italglass
    U.S.A., Inc. v. United States, 
    17 CIT 1205
    , 1210-11, 
    839 F. Supp. 868
    , 873 (1993) (subseq. history
    Court No. 02-00647                                                                           Page 18
    his summons, the Government contends that this action must be dismissed for lack of jurisdiction.
    Def.’s Brief at 7-8; Def.’s Reply Brief at 4-7.
    However, this action is clearly distinguishable from the line of cases on which the
    Government relies. None of the cases on which the Government relies involved a claim that
    Customs had failed to notify the importer of the duties and interest owed. None of the cases on
    which the Government relies involved a wholesale failure by Customs to comply with its own
    regulations governing bills for outstanding duties.
    Because regular, accurate monthly billing is so central to importers’ ability to “perfect”
    appeals judicial challenges to Customs’ denial of protests – because 
    28 U.S.C. § 2637
     plainly
    omitted); Peking Herbs Trading Co. v. U.S. Dep’t of Treasury, 
    17 CIT 1182
     (1993); Bousa, Inc. v.
    United States, 
    17 CIT 144
     (1993) (subseq. history omitted); Melco Clothing Co. v. United States,
    
    16 CIT 889
    , 
    804 F. Supp. 369
     (1992); Mercado Juarez/Dos Gringos v. United States, 
    16 CIT 625
    ,
    
    796 F. Supp. 531
     (1992); Apex Oil Co. v. U.S. Customs Service, 
    122 B.R. 559
    , 561 (E.D. Mo. 1990)
    (subseq. history omitted); Penrod Drilling Co., 
    13 CIT 1005
    , 
    727 F. Supp. 1463
     (subseq. history
    omitted); Atlantic Steamer & Supply Co. v. United States, 
    12 CIT 479
     (1988); Syva Co. v. United
    States, 
    12 CIT 199
    , 
    681 F. Supp. 885
     (1988); Glamorise Foundations, Inc. v. United States, 
    11 CIT 394
    , 
    661 F. Supp. 630
     (1987); Nature’s Farm Prods., Inc. v. United States, 
    10 CIT 676
    , 
    648 F. Supp. 6
     (1986), aff’d, 
    819 F.2d 1127
     (Fed. Cir. 1987); Rio Contratos De Costura, S.A. v. United States,
    
    10 CIT 778
     (1986); Bulova Watch Co. v. United States, 
    9 CIT 67
     (1985); Am. Air Parcel
    Forwarding Co. v. United States, 
    6 CIT 146
    , 150, 
    573 F. Supp. 117
    , 120 (1983) (subseq. history
    omitted). Cf. United States v. Boe, 
    543 F.2d 151
    , 155-56 (CCPA 1976); Champion Coated Paper
    Co. v. United States, 
    24 C.C.P.A. 83
    , 90 (1936); Eddietron, Inc. v. United States, 
    493 F. Supp. 585
    ,
    589 (Cust. Ct. 1980); United States v. Novelty Imps., Inc., 
    341 F. Supp. 1228
     (Cust. Ct. 1972), aff’d,
    
    476 F.2d 1385
     (CCPA 1973).
    The sole exception to the “prepayment requirement” is when, as of the date litigation is
    commenced, Customs already has on hand funds due and owing to the importer which are sufficient
    to cover the importer’s outstanding obligation. Dynasty Footwear v. United States, 
    4 CIT 196
    , 
    551 F. Supp. 1138
     (1982). See also Mercado Juarez, 16 CIT at 626-27, 796 F. Supp. at 532 (where
    Government did not object, court – following Eddietron rationale – reallocated plaintiff’s partial
    payment of duties and interest with respect to all entries so as to make full payment on some entries,
    to perfect jurisdiction over them; remaining entries were dismissed).
    Court No. 02-00647                                                                            Page 19
    contemplates that an importer will be on notice of the sum to be paid – the Government is far too
    cavalier about Customs’ violations of its own regulations and the implications of those violations
    for subject matter jurisdiction.
    A. Customs’ Failure to Comply With Its Own Regulations
    The Government acknowledges that Customs regulations require the agency to bill importers
    on a monthly basis for outstanding duties and interest, “until the bill is paid or otherwise closed.”
    See Def.’s Letter Memo ¶ 19 (quoting 
    19 C.F.R. § 24
    .3a(d)(1) ). Moreover, the Government admits
    that Customs failed to do so in this case. Specifically, the Government concedes that only “a total
    of four bills were sent to Mr. Atteberry,” the last of which “was sent on February 3, 2002.” 
    Id.
     It
    is thus undisputed that, although Mr. Atteberry notified Customs of his current mailing address (the
    Vashon, Washington address) in early April 2002, and although Customs mailed its Notice of Denial
    to him at that address (triggering the statutory 180-day clock for the filing of a civil action in this
    Court), Customs sent no bills to Mr. Atteberry – at that or any other address – during the critical
    180-day period when he had to act to perfect jurisdiction.
    The Government seeks to explain away Customs’ failure to bill Mr. Atteberry as required by
    its regulations by asserting that the agency is obligated to send bills to the importer’s “address of
    record” and that Mr. Atteberry failed to file a Customs Form 5106 (“Notification of Importer’s
    Number or Application for Importer’s Number, or Notice of Change of Name or Address”) to update
    his “address of record” when he left Kenmore, Washington.33 Def.’s Letter Memo ¶¶ 19, 23.
    33
    There are some subtle, inherent inconsistencies in the Government’s position here. It is
    difficult to square the Government’s position that Customs always bills the importer at his “address
    Court No. 02-00647                                                                            Page 20
    However, the regulation that the Government cites is simply inapposite.
    of record,” and its position that Mr. Atteberry never properly changed his “address of record,” with
    the conceded fact that Customs completely stopped billing Mr. Atteberry at any address. Logically,
    it would seem that an importer’s “address of record” should – like a “last known address” – remain
    his “address of record” until replaced by a new “address of record.” Customs cannot have it both
    ways. If, by Customs’ logic, the Kenmore address remained Mr. Atteberry’s “address of record”
    until changed via some particular form or procedure, then – by Customs’ logic – the agency should
    have continued to send bills to that address.
    Moreover, as a practical matter, there is no reason to assume – simply because a single piece
    of mail is returned to Customs as “undeliverable”– that future mailings to that same address will
    necessarily be futile. For example, in the case at bar, no one seems to know who wrote “not @ this
    address” on the face of the envelope enclosing October 2001 bill and then returned it to Customs.
    In any given case, such an indication might – or might not – be reliable information; pieces of mail
    have sometimes been known to be erroneously returned to sender as “undeliverable.” It is also
    entirely conceivable that an importer might move without filing a change of address in advance. If
    the importer gave the Postal Service notice of its change of address only after the move, some of the
    importer’s mail would likely have been returned to senders as “undeliverable”; but later mail
    addressed to the importer’s “address of record” on file with Customs would be forwarded to the
    importer at its new address by the U.S. Postal Service, once the change of address notice filed with
    the Postal Service took effect. There are other similar potential scenarios as well.
    In this case, it is at least conceivable that – if Customs had continued to send bills, even to
    the Kenmore address – one of those bills eventually might have found its way to Mr. Atteberry. See
    Pl.’s Reply Brief at 1-2 (Mr. Atteberry attests that he continued to “check[ ] to see if there was mail
    from the Address [he] had moved from [i.e., the Kenmore address] for a couple of months after [he]
    moved. There was nothing from Customs.”); Pl.’s Letter Memo II ¶ C (Mr. Atteberry explains that
    he “did go back out to FREEDOM SK8BOARD SHOP, and . . . asked them if they had any mail for
    [him], [because] they are the ones [he] would see in that compound [at the Kenmore address]. [He]
    also saw the owners of the property and they would have told [him] if [he] had mail, in both cases
    [he] went out there after Oct 19, 01, after [he] got back from Cal. Like by the 2nd week in Nov. and
    then again in Dec. or Jan of 02.”).
    It is worth noting that one of the inherent virtues of a regulatory scheme of monthly billing
    is that, even if one properly-addressed bill is somehow waylaid or lost in the mails, subsequent bills
    will reach their destination. Thus, in such a scheme, notice is not entirely dependent on any one
    single bill.
    In any event, one thing is certain: Bills that are never sent, by definition, can never be
    delivered. By electing to completely cease sending bills to Mr. Atteberry, Customs ensured that he
    would never receive them.
    Court No. 02-00647                                                                          Page 21
    The Government relies on 
    19 C.F.R. § 24.5
    (a), which provides, in relevant part:
    Each person, business firm, Government agency, or other organization shall file
    Customs Form 5106 . . . with the first formal entry which is submitted or the first
    request for services that will result in the issuance of a bill or a refund check upon
    adjustment of a cash collection.
    But, from the record, it seems clear that Mr. Atteberry did nothing after mid-October 2001 which
    would trigger any obligations under the regulation. Certainly he did not “submit[ ]” a “formal entry”
    after that time. Nor does it appear that, during that period, he made a “request for services that
    [would] result in the issuance of a bill or a refund check.” Whatever may have been the intent
    behind the regulation, nothing on its face applied to Mr. Atteberry.
    Moreover, even if § 24.5(a) could be read to apply here, Customs’ insistence on the use of
    a particular form for change of address could not be sustained. See, e.g., Intercargo, 
    83 F.3d at 395
    (observing that, although regulation governing extension of liquidations requires that Customs notify
    surety using a specific form, court “would have no difficulty rejecting” any claim that notice given
    via some other form was invalid; roundly rejecting contention that notice “that does not strictly
    conform to the ‘form and manner’ prescribed in the regulation is ineffective”). Cf. Belton Indus.,
    Inc. v. United States, 
    6 F.3d 756
    , 761 (Fed. Cir. 1993) (an agency is charged with knowledge of the
    information in its own files; where objections to proposed revocations and terminations in
    countervailing duty proceeding were filed on behalf of trade association “and its member
    companies,” Commerce should have accepted objections as filed on behalf of eight member
    companies, because “Commerce’s own files revealed, or should have revealed, the identities of the
    eight companies” as entities which the agency had previously recognized as “interested parties”).
    More to the point, Customs cannot deny that it was on actual notice of Mr. Atteberry’s
    Court No. 02-00647                                                                          Page 22
    current mailing address as of April 2002, when it mailed its Notice of Denial to him at that address.
    The Government emphasizes that, unlike most other notices generated by Customs, “notices of
    denials of protests are not computer-generated.” Def.’s Letter Memo ¶ 23. The Government seeks
    to depict Customs officials as virtually powerless in the face of the computers of Customs’
    Automated Commercial System (“ACS”), which are used to generate monthly bills. See generally
    
    id.
     (“without [a CF 5106 change of address form], no address changes are authorized to be made by
    Customs in ACS”; “Customs officials had no authority to input an address change into ACS without
    a CF 5106”). One is left with the distinct impression that Customs’ right hand (e.g., the personnel
    who were handling billing and other computer-related functions) did not know what its left hand
    (e.g., Ms. Delgado and other officials at the port) was doing.
    An agency’s “self-imposed bureaucracy, however, is no excuse” for violating its own
    regulations. NEC Solutions (America), Inc. v. United States, Slip Op. 03-80 at 12 n.15, 27 CIT
    ____, _____ n.15, ____ F. Supp. 2d ____, ____ n.15 (July 9, 2003). And, at least for the present,
    this remains a country governed by laws, which are in turn implemented and enforced by men and
    women – not computers.34 Contrary to the Government’s claims, neither 
    19 C.F.R. § 24.5
    (a), nor
    34
    The Government’s papers convey some vague sense of infallibility on the part of computers
    and Customs’ Automated Commercial System, which is not borne out by the facts of this case (or,
    for that matter, others). For example, the Government concedes:
    In the present case, Customs sent “demands” to plaintiff’s surety . . . monthly on
    account of Mr. Atteberry’s unpaid bill. The first such demand is dated December
    2001, but from statements made by Customs officials, it appears that due to problems
    with Customs Automated Commercial System (“ACS”), the December bill was not
    actually mailed to the surety until March 1, 2002.
    Def.’s Letter Memo ¶ 20 (emphasis added).
    Court No. 02-00647                                                                             Page 23
    any other authority cited, prevented Customs from updating the agency’s records and databases as
    of April 2002 to reflect Mr. Atteberry’s current mailing address and then billing him at that address.35
    Indeed, Customs billing regulations in effect affirmatively required the agency to do so.
    By April 9, 2002 at the very latest, Customs was on notice of Mr. Atteberry’s Vashon,
    Washington address.36 Its failure to send him monthly bills at that address thereafter constituted a
    35
    Indeed, contrary to the Government’s assertions, 
    19 C.F.R. § 24.5
    (a) does not even purport
    to address (much less restrict) the circumstances in which “address changes are authorized to be
    made by Customs in ACS.” Compare 
    19 C.F.R. § 24.5
    (a) with Def.’s Letter Memo ¶ 23.
    36
    The primary focus of this analysis of Customs’ compliance with its own regulations is on
    the agency’s failure to send the required monthly bills to Mr. Atteberry during the six months
    following Customs’ mailing of the Notice of Denial of Protest on April 9, 2002 – a period which has
    critical significance for an importer’s perfection of jurisdiction in this Court, and during which
    Customs was on actual notice of Mr. Atteberry’s Vashon address (and, indeed, acted on that
    information by mailing the Notice of Denial to him at that address).
    But Customs was arguably in violation of its regulations even before April 2002. As
    discussed above, Customs ceased sending monthly bills to Mr. Atteberry – at any address – as of
    February 2002, notwithstanding 
    19 C.F.R. § 24
    .3a(d)(1), which requires monthly billing “until the
    bill is paid or otherwise closed.” In addition, particularly given Customs’ prior pattern and practice
    of communicating with Mr. Atteberry via telephone and e-mail, it could be argued that the agency
    was obligated either to bill Mr. Atteberry via e-mail or to contact him (via telephone or e-mail) to
    obtain a current mailing address for billing purposes as early as December 26, 2002, when Customs
    received Mr. Atteberry’s protest advising that he had “No [mailing] Address at present” but could
    still be reached via e-mail. As of that date, the agency was on actual notice that he was no longer
    at the Kenmore address – the address to which the agency was sending bills.
    However, there is no need to here decide whether any acts or omissions by Customs prior to
    April 2002 constituted regulatory violations. It is enough to say that where – as of April 9, 2002, at
    the latest – Customs was on actual notice of Mr. Atteberry’s current mailing address and, indeed,
    used that address to mail its Notice of Denial of Protest to him (thus triggering the 180-day statutory
    “clock” for purposes of invoking this Court’s jurisdiction), Customs was obligated thereafter to bill
    Mr. Atteberry at that same address.
    Court No. 02-00647                                                                           Page 24
    continuing violation of 
    19 C.F.R. § 24
    .3a(d)(1).37
    B. The Consequences of Customs’ Violation of Its Own Regulations
    The determination that Customs stands in violation of its own regulations is not, in and of
    itself, dispositive of the Government’s motion. “There remains the question of what consequence
    should flow” from those violations. Cf. Intercargo, 
    83 F.3d at 394
    .
    In a line of cases beginning with the seminal Accardi, courts have grappled with the
    consequences of an agency’s violation of its own statute or regulations. United States ex rel. Accardi
    v. Shaughnessy, 
    347 U.S. 260
     (1954) (holding habeus corpus relief proper where agency violated
    regulations governing procedure for processing and deciding alien’s application for suspension of
    37
    Though it may be somewhat strained to characterize the violations themselves as intentional
    and deliberate, the underlying decisions and actions by agency officials clearly were.
    In other words, as discussed above, the Government notably is not claiming that Customs’
    failure to update its records (including its computer databases) to reflect Mr. Atteberry’s current
    address in April 2002 was the result of mere inadvertence or mistake. Rather, the Government
    asserts that some internal agency policy or procedure (apparently based on Customs’ reading of 
    19 C.F.R. § 24.5
    (a)) precluded agency personnel from doing so. So, too, with Customs’ decision to
    cease all billing of Mr. Atteberry after the fourth bill was sent – albeit to the Kenmore address – in
    early February 2002. (As discussed in note 26 above, the record gives no indication why the billing
    stopped, although it seems likely that it was because the October 2001 bill was returned to the
    agency as undeliverable.) In any event, someone at Customs made an intentional, deliberate decision
    to stop sending bills to Mr. Atteberry at any address.
    The agency’s failure to send monthly bills to Mr. Atteberry at his Vashon, Washington
    address beginning in April 2002 was thus the product of intentional, deliberate actions and decisions
    of Customs officials – whether taken with specific knowledge of this particular case, or more
    generally in the adoption of problematic internal policies and procedures on matters such as
    maintaining and updating records of importers’ “addresses of record,” the sharing of data and
    information among Customs personnel, and the inputting of data into the ACS computer system.
    Court No. 02-00647                                                                           Page 25
    deportation).38 This Court and the Court of Appeals for the Federal Circuit have made their own
    substantial contributions to that body of law. See, e.g., Liesegang v. Sec’y of Veterans Affairs, 
    312 F.3d 1368
     (Fed. Cir. 2002); Intercargo, 
    83 F.3d 391
    ; Kemira Fibres Oy v. United States, 
    61 F.3d 866
    (Fed. Cir. 1995); Belton Indus., 
    6 F.3d 756
    ; Neenah Foundry Co. v. United States, 25 CIT ____, 
    142 F. Supp. 2d 1008
     (2001); Cummins Engine Co. v. United States, 
    23 CIT 1019
    , 
    83 F. Supp. 2d 1366
    (1999).
    Although most of the caselaw concerns agency failures to observe timing requirements, some
    cases address other types of violations. Compare, e.g., James Daniel Good, 
    510 U.S. 43
     (violation
    of statutory requirements concerning timing of Customs reporting and of commencement of
    proceedings concerning forfeitures) and Kemira, 
    61 F.3d 866
     (violation of Commerce Department
    regulations concerning timing of publication of notice of intent to revoke antidumping finding), with
    Yellin, 
    374 U.S. 109
     (violation of congressional committee rules requiring consideration of witness’s
    request to be heard in executive session) and Intercargo, 
    83 F.3d 391
     (failure of notice form to cite
    any of three possible statutory grounds for Customs’ extension of liquidation period).
    As it has evolved, this line of precedent recognizes that “[a]n executive agency must be
    rigorously held to the standards by which it professes its action to be judged.” Vitarelli v. Seaton,
    359 U.S. at 546 (Frankfurter, J., concurring in part and dissenting in part). Thus, “regulations
    validly prescribed by a government administrator are binding upon him as well as the citizen, . . .
    38
    See, e.g., Service v. Dulles, 
    354 U.S. 363
     (1957); Vitarelli v. Seaton, 
    359 U.S. 535
     (1959);
    Yellin v. United States, 
    374 U.S. 109
     (1963); Am. Farm Lines v. Black Ball Freight Serv., 
    397 U.S. 532
     (1970); United States v. Caceres, 
    440 U.S. 741
     (1979); Cornelius v. Nutt, 
    472 U.S. 648
     (1985);
    Brock v. Pierce County, 
    476 U.S. 253
     (1986); United States v. Montalvo-Murillo, 
    495 U.S. 711
    (1990); United States v. James Daniel Good Real Prop., 
    510 U.S. 43
     (1993).
    Court No. 02-00647                                                                            Page 26
    even when the administrative action under review is discretionary in nature.” Service v. Dulles, 
    354 U.S. at
    372 (citing Accardi, 
    347 U.S. 260
     (1954) ). Moreover, “[w]here the rights of individuals are
    affected, it is incumbent upon agencies to follow their own procedures. . . .even where the internal
    procedures are possibly more rigorous than otherwise would be required.” Morton v. Ruiz, 
    415 U.S. 199
    , 235 (1974) (citations omitted). “Accordingly, if [agency action] is based on a defined
    procedure, even though generous beyond the requirements that bind such agency, that procedure
    must be scrupulously observed. . . . This judicially evolved rule of administrative law is now firmly
    established . . . . He that takes the procedural sword shall perish with that sword.” Vitarelli v.
    Seaton, 
    359 U.S. at 546-47
     (Frankfurter, J., concurring in part and dissenting in part).
    At the same time, the Supreme Court “has frequently articulated the ‘great principle of public
    policy, applicable to all governments alike, which forbids that the public interests should be
    prejudiced by the negligence of the officers or agents to whose care they are confided.’ ” Brock, 
    476 U.S. at 260
     (quoting United States v. Nashville, Chattanooga & St. Louis Railway Co., 
    118 U.S. 120
    ,
    125 (1886)) (other citations omitted). The caselaw therefore disavows any “presumption or general
    rule that for every duty imposed upon . . . the Government . . . there must exist some corollary
    punitive sanction for departures or omissions, even if negligent.” Montalvo-Murillo, 
    495 U.S. at 717
    (citation omitted). Rather, the courts have emphasized that “many statutory requisitions intended
    for the guide of officers in the conduct of business devolved upon them . . . do not limit their power
    or render its exercise in disregard of the requisitions ineffectual.” French v. Edwards, 
    13 Wall. 506
    ,
    511 (1872), quoted in Montalvo-Murillo, 
    495 U.S. at 717-18
    .
    Balancing these competing interests, the Supreme Court has held that “if a statute [or, for that
    Court No. 02-00647                                                                             Page 27
    matter, a regulation] does not specify a consequence for noncompliance with [its] timing provisions,
    the federal courts will not in the ordinary course impose their own coercive sanction.” James Daniel
    Good, 
    510 U.S. at 63-64
     (citations omitted). Thus, “not every failure of an agency to observe timing
    requirements voids subsequent agency action.” Kemira, 
    61 F.3d at
    871 (citing Brock, 
    476 U.S. at 260
    ). Nor is the Brock rule limited to violations of timing requirements; it extends to violations of
    other procedural requirements as well. The Brock Court noted that it “would be most reluctant to
    conclude that every failure of an agency to observe a procedural requirement voids subsequent
    agency action, especially when important public rights are at stake.” Brock, 
    476 U.S. at 260
    (emphasis added). Thus, the Court concluded, “[w]hen . . . there are less drastic remedies available
    for failure to meet a statutory deadline, courts should not assume that Congress intended the agency
    to lose its power to act.” 
    Id.
     (footnote omitted).
    The teachings of Accardi and its progeny are clear enough. What is entirely unclear are the
    implications, if any, of that line of cases for the case at bar. Significantly, as the quotes from Brock
    above indicate, the remedy sought by the plaintiffs in Accardi and the cases that followed was the
    ultimate remedy – to “void[ ] subsequent agency action.” That plainly is not the situation here.
    Compare, e.g., Accardi, 
    347 U.S. 260
     (admittedly deportable immigrant sought to vacate agency
    decision denying suspension of deportation); Yellin, 
    374 U.S. 109
     (witness who refused to answer
    questions of House Committee on Un-American Activities sought reversal of conviction for
    contempt of Congress); Brock, 
    476 U.S. 253
     (county sought to avoid repayment of misused federal
    grant funds); Cornelius v. Nutt, 
    472 U.S. 648
     (federal employees sought to overturn discharges from
    employment); Montalvo-Murillo, 
    495 U.S. 711
     (criminal suspect who was clear flight risk sought
    Court No. 02-00647                                                                             Page 28
    to establish right to release from pre-trial custody); James Daniel Good, 
    510 U.S. 43
     (sought
    dismissal of civil forfeiture action); Kemira, 
    61 F.3d 866
     (importer sought revocation of
    antidumping finding against it); Intercargo, 
    83 F.3d 391
     (importer’s surety sought to invalidate
    Customs’ notice of liquidation of extension and thus to entirely avoid obligation to pay duties);
    Cummins Engine Co., 
    23 CIT 1019
    , 
    83 F. Supp. 2d 1366
     (importer sought to void liquidation of
    merchandise as non-originating under NAFTA).
    Accardi and its progeny are thus distinguishable from this case. Mr. Atteberry is not here
    “playing ‘gotcha.’ ” Unlike the plaintiffs in Accardi and the other cases cited above, he is not seeking
    “the ultimate remedy.” He is not arguing that he is now “immune” from the collection of duties
    simply because Customs failed to comply with its own regulations. He makes no claim that, by
    failing to bill him regularly, Customs has forfeited forever whatever right it may have to exact duties
    on the merchandise at issue. Quite the contrary – Mr. Atteberry seeks only to protect his right to a
    judicial determination on the merits of Customs’ right to exact those duties.39 Compare, e.g.,
    39
    Mr. Atteberry thus is not seeking a “windfall.” Compare, e.g., Montalvo-Murillo, 
    495 U.S. at 720
     (“there is no reason to bestow upon the defendant a windfall and to visit upon the Government
    and the citizens a severe penalty by mandating release of possibly dangerous defendants every time
    some deviation from the strictures of [the Bail Reform Act] occurs.”).
    Indeed, the contrary result – sustaining the Government’s position – would confer a
    “windfall” on the United States and its citizens at Mr. Atteberry’s expense, by permitting the
    Government to “profit” from Customs’ violation of its own regulations. Even if Mr. Atteberry is
    wrong about the merits of his claim against Customs, precluding him from litigating it would
    unjustly enrich the coffers of the Treasury – at the expense of his statutory right to a judicial
    determination on the merits – by sparing the Government the costs of that litigation. And if Mr.
    Atteberry is right about the merits of his case but were to be prevented from litigating it, the coffers
    of the Treasury would be unjustly enriched even more, by his payment of duties and interest to which
    the Government is not entitled.
    Court No. 02-00647                                                                              Page 29
    Montalvo-Murillo, 
    495 U.S. at 720
     (“The safety of society does not become forfeit to the accident
    of noncompliance with statutory time limits where the Government is [belatedly] ready and able to
    come forward with the requisite showing to meet the burden of proof [to justify pre-trial detention]
    required by the [Bail Reform Act].”); Kemira, 
    61 F.3d at 873
     (“Kemira should not become immune
    from the antidumping laws because Commerce missed the deadline.”); Intercargo, 
    83 F.3d at 396
    (“The public interest in the administration of the importation laws should not ‘fall victim’ to the
    failure by the Customs Service to use the requisite language in its [liquidation] extension notices,
    if the oversight has not had any prejudicial impact on the plaintiff.”).
    The more recent cases involving Accardi-type claims that an agency’s violation of its statute
    or regulations voids subsequent agency action reflect a clear two-step analysis. The court first
    considers whether the statute or regulation at issue specifies the consequences of agency
    noncompliance. If it does, that is the end of the matter. See, e.g., James Daniel Good, 
    510 U.S. at 64-65
     (where “[e]xamination of the structure and history of the internal timing provisions [of the
    statute] . . . supports the conclusion that the courts should not dismiss a [civil] forfeiture action for
    noncompliance,” Court does not reach issue of prejudice).
    On the other hand, if (as is generally the case) the statute or regulation in question does not
    address the consequences of an agency’s failure to comply, the court proceeds to the second step of
    the analysis, and determines whether the agency’s violation may have prejudiced the plaintiff. See,
    e.g., Intercargo, 
    83 F.3d at 396
     (where plaintiff received formal notice that liquidation period was
    being extended and “omission of the requisite language from the extension notices had no effect on
    Intercargo’s right to challenge the extensions,” court “think[s] it clear that Intercargo suffered no
    Court No. 02-00647                                                                            Page 30
    prejudice”); Belton Indus., 
    6 F.3d at 761
     (where appellees’ counsel had – and, indeed, acted on –
    actual notice of agency’s proposed termination of countervailing duty orders, “Commerce’s violation
    [of regulation requiring agency to give formal written notice to appellees themselves] did not
    prejudice [them]”).
    Although it is far from certain whether Mr. Atteberry’s claim should properly be subjected
    to this two-step analysis (because, again, unlike the plaintiffs in Accardi and the cases that have
    followed it, Mr. Atteberry is not seeking to “void[ ] subsequent agency action”), his claim would
    survive such an analysis (if indeed it is applicable) and would entitle him to relief.40
    The first step of the analysis requires little ink. Neither Customs’ billing regulations nor the
    related statute – 
    19 U.S.C. § 1505
     – speak to the consequences of an agency failure to comply. The
    histories of the relevant provisions are similarly silent. The analysis therefore turns to the second
    step – the question of prejudice.41
    40
    Intercargo, 
    83 F.3d at
    394 – and cases that have followed it, such as Cummins Engine Co.,
    23 CIT at 1032, 
    83 F. Supp. 2d at
    1378 – can be read to extend Accardi and its progeny by requiring
    “harmless error” analysis in every case involving an agency’s violation of its statute or regulations,
    without regard to the nature and extent of the remedy sought by the complainant. But it is not clear
    that Intercargo and Cummins should be read so broadly. Notably, the plaintiffs in both of those
    cases, like all the complainants in the Accardi line of cases, were seeking the “ultimate remedy” –
    to void subsequent agency action.
    If the two-step test set forth in the progeny of Accardi is to be used to determine whether or
    not subsequent agency action is invalidated, it stands to reason that some other test must govern
    whether a complainant is entitled to lesser relief, such as that which Mr. Atteberry here seeks.
    41
    The caselaw indicates that a showing of prejudice is required only if the violation is of a
    “procedural” requirement – or, in other words, that prejudice is presumed if the requirement at issue
    is “substantive.” See, e.g., Kemira, 
    61 F.3d at 875
     (“Since the requirement at issue is merely
    procedural, Kemira must establish that it was prejudiced by Commerce’s noncompliance . . .”). For
    purposes of this analysis of Mr. Atteberry’s claim (above), it is assumed (but not decided) that
    Court No. 02-00647                                                                              Page 31
    “Prejudice, as used in this setting, means injury to an interest that the statute, regulation, or
    rule in question was designed to protect.” Intercargo, 
    83 F.3d at 396
     (citations omitted).42 While
    Customs’ billing regulations may be designed, in some measure, to facilitate the operations of the
    agency and to protect the public fisc, their primary purpose is to ensure that importers have notice
    of the precise extent of their financial obligations (for jurisdictional and other reasons).43 Viewed
    in the context of the entire statutory and regulatory scheme, the “notice” function of a bill for
    supplemental duties and interest accrued to date is both obvious and critical – particularly in light
    of 
    28 U.S.C. § 2637
    (a), the strict prepayment requirement which is a condition precedent to judicial
    Customs’ billing regulations – including 
    19 C.F.R. § 24
    .3a(d)(1), in particular – are “procedural.”
    As courts have recognized time and time again over the years, however, the distinction
    between “procedural” and “substantive” is an elusive one. It is not a distinction that is easily drawn
    in any context, for any purpose. Because cases are so fact-specific, the terms often seem to be
    essentially result-driven labels. See generally Neighborhood TV Co. v. FCC, 
    742 F.2d 629
    , 636-37
    (D.C. Cir. 1984) (quoting Brown Express, Inc. v. United States, 
    607 F.2d 695
    , 701 (5th Cir. 1979))
    (“‘Procedure’ and its opposite, ‘substance,’ are not talismanic labels or given premises. Rather, they
    are legal conclusions which depend on their settings for definition.”).
    42
    In discussing prejudice, the courts have used various terms interchangeably – including
    “harmless error,” “harmful error,” and “substantial prejudice,” in addition to “prejudice.” See, e.g.,
    Intercargo, 
    83 F.3d at 394
     (referring to “principles of harmless error,” “[t]he harmless error rule,”
    “prejudicial error,” and “conventional principles of harmless error”), 396-97 (discussing
    “prejudice”); Cornelius v. Nutt, 
    472 U.S. at 657-59
     (discussing “harmful error”); Kemira, 
    61 F.3d at 875
     (discussing “substantial prejudice”) (quoting American Farm Lines, 
    397 U.S. at 539
    ).
    43
    Thus, for example, under Customs’ regulations, it is not the act of liquidation – but, rather,
    the bill for supplemental duties and interest – that triggers the importer’s obligation to pay. See 
    19 C.F.R. § 24.3
    (e) (bills for duties and interest are “due and payable within 30 days of the date of
    issuance of the bill”) (emphasis added). See also 
    19 U.S.C. § 1505
    (b) (“Duties, fees, and interest
    . . . are due 30 days after issuance of the bill”) (emphasis added). Moreover, billing is mandatory
    under the statutory and regulatory scheme. It is no mere “courtesy” or formality. Cf. 
    19 C.F.R. § 159.9
    (d) (“Customs will endeavor to provide importers . . . with Customs Notice Form 4333-A,
    ‘Courtesy Notice,’ . . . . This notice shall serve as an informal, courtesy notice and not as a direct,
    formal and decisive notice of liquidation.”) (emphases added).
    Court No. 02-00647                                                                              Page 32
    review of Customs’ denial of an importer’s protest. See section I.A, supra.44
    Mr. Atteberry has repeatedly explained that he did not pay the outstanding duties and interest
    prior to filing this action because he never received a bill.45 And it is that failure to pre-pay which
    the Government argues should deprive Mr. Atteberry of his right to a judicial determination on his
    challenge to the assessment of those duties and interest. Stated another way, had Mr. Atteberry pre-
    paid the duties and interest – which he asserts he would have done if he had received a bill – the
    Government would have no grounds on which to challenge his right to pursue this action on the
    merits. Clearly, the potential deprivation of a litigant’s right to his “day in court” constitutes
    44
    Cf. New Zealand Lamb Co. v. United States, 
    40 F.3d 377
    , 381-82 (Fed. Cir. 1994) (holding
    that, where bulletin notices made no mention of interest, jurisdictional 90-day period for filing of
    protest did not begin to run until Customs sent importer a bill for interest; proper notice requires that
    party assessed be “informed of all elements of the charge: liability and quantum, either or both of
    which it may wish to protest”); Am. Motorists Ins. Co. v. United States, 
    14 CIT 298
    , 303, 
    737 F. Supp. 648
    , 652 (1990) (sustaining adequacy of notice provided by Formal Demand on Surety –
    equivalent to a bill sent to an importer, see n.8, supra – where demand specified, inter alia, “the
    amount due – listing separately for each bill the total amount, principal amount, and interest amount
    due, and the ‘age category’ of the bills – either 60, 90, or 120 days, or longer”) (emphases added);
    The A.W. Fenton Co. v. United States, 
    55 Cust. Ct. 74
    , 80 (1965) (in context of Tariff Act of 1930,
    linking importer’s need to know more than merely the “approximate[ ]” sum due if he is to be
    required to make payment; noting “rational basis” for not requiring pre-payment of duties as
    prerequisite to protest by importer for reappraisement because such an importer “has not had his duty
    liquidated and does not know, except approximately, and not always that, what the liquidation duty
    will be.”).
    45
    A searching review of the record as a whole indicates that Mr. Atteberry understood that
    Customs had decided that his merchandise could not be liquidated duty-free, and he expected that
    he would be billed for supplemental duties – he just didn’t know precisely when. Indeed, he
    expected that he would be billed periodically, on a regular basis (as, in fact, Customs regulations
    require). See, e.g., Pl.’s Letter Memo I ¶¶ 4 (“I knew that the Government was going to impose
    [supplemental duties], [as for] when I did not know.”), 13 (“I . . . believed [Customs had] to ask for
    $$$”); Pl.’s Letter Memo II ¶ D (“[A]s for duties I was sure they [Customs] would Notify me, some
    how and differently with repeat notices or requests that I must pay some duties, some form of
    mentioning that I owed them.”).
    Court No. 02-00647                                                                            Page 33
    prejudice to his interests. Indeed, there could be no greater deprivation for an importer than to cut
    off his right to judicial review of an adverse Customs determination. See, e.g., Loui v. Merit Sys.
    Prot. Bd., 
    25 F.3d 1011
    , 1014 (Fed. Cir. 1994) (agency’s late notice, which resulted in employee’s
    loss of right to appeal, was “obviously not ‘harmless error’”).46
    It is no answer to label as mere speculation Mr. Atteberry’s assertion that he would have pre-
    paid the duties and interest had he received a bill, and thus would have perfected jurisdiction as
    contemplated by the statute. Nothing remotely approaching metaphysical certainty is required. See,
    e.g., Cornelius v. Nutt, 
    472 U.S. at 650
     (endorsing agency’s interpretation of statutory “harmful
    error” standard as “error that causes substantial prejudice to [an employee’s] individual rights by
    possibly affecting the agency’s decision”) (emphasis added), cited with approval in Kemira, 61
    46
    In contrast, the Government doesn’t even claim to have been prejudiced. Certainly, the
    Government cannot claim to have been lulled into complacency; nothing in Mr. Atteberry’s conduct
    could have led the Government to believe that he was abandoning his claim. He has vigorously
    prosecuted his case at every stage throughout the administrative process, and into this forum.
    Moreover, the accrual of interest compensates the Government for the loss of use of funds
    it suffered due to delay in payment. (Significantly, although it might be possible to frame a colorable
    argument that the accrual of interest was tolled for a substantial period of time here, Mr. Atteberry
    has not sought any such relief. He has now paid much of the supplemental duties assessed by
    Customs (together with accrued interest), though apparently he still has not been billed.) Finally,
    the Government will be free to renew its motion to dismiss if Mr. Atteberry fails to promptly perfect
    jurisdiction after he is properly billed for the nominal sum that remains outstanding. Compare
    Kemira, 
    61 F.3d at 873
     (“Any harm caused to Kemira by the slight delay in administrative action
    (and none has been shown) would be disproportionate to the potential harm to domestic industry
    were we to accept Kemira’s argument. We therefore reject the position that Commerce lost its
    authority to commence an administrative review because of its delay in giving notice [in violation
    of its regulations].”).
    Court No. 02-00647                                                                              Page 34
    F.3dat 875 (discussing requirement to show prejudice) and Belton Indus., 
    6 F.3d at 761
     (same).47
    Nor is it an answer to argue, as the Government does, that – even absent a bill – “[a] simple
    inquiry [by Mr. Atteberry] as to how much duties he owed would have led to his knowledge of the
    exact amount of the outstanding duties.” Def.’s Letter Memo ¶ 22. It would be quite a different
    47
    See Cornelius v. Nutt, 
    472 U.S. at
    657 n.9 (noting that, in a judicial context, “harmful error”
    means “error that has some likelihood of affecting the result of the proceeding”) (emphasis added)
    (citing United States v. Hasting, 
    461 U.S. 499
     (1983); Kotteakos v. United States, 
    328 U.S. 750
    (1946) ). The Hasting Court described as “the essence of the harmless error doctrine that a judgment
    may stand only when there is no ‘reasonable possibility that the [practice] complained of might have
    contributed to’” the outcome. 
    461 U.S. at 506
     (emphases added) (citation omitted). In Kotteakos,
    the Court emphasized that the “harmless error” rule is a rule in name only, and that the art is in its
    application, requiring “judgment transcending confinement by formula or precise rule . . . That
    faculty cannot ever be wholly imprisoned in words, much less upon such a criterion as what are only
    technical, what substantial rights; and what really affects the latter hurtfully . . . . What may be
    technical for one is substantial for another; what minor and unimportant in one setting crucial in
    another.” 
    328 U.S. at 761
     (emphasis added) (citation omitted).
    See also, e.g., Small Refiner Lead Phase-Down Task Force v. EPA, 
    705 F.2d 506
    , 521 (D.C.
    Cir. 1983) (in context of APA review of agency action, court must apply rule of prejudicial error,
    which “requires only a possibility that the error would have resulted in some change” in the outcome)
    (emphases added), quoted with approval in Evans v. Perry, 
    944 F. Supp. 25
    , 29 (D.D.C. 1996)
    (citation omitted); Yellin, 
    374 U.S. at 120-21
    (analogizing position of witness convicted on charges
    of contempt of Congress for refusing to answer questions posed to him in open session by House
    Committee on Un-American Activities to the position of petitioner in Accardi, who applied to the
    Board of Immigration Appeals for suspension of deportation and, when suspension was denied,
    asserted that the BIA had not exercised the full discretion delegated to it by the Attorney General,
    because it was influenced by a list of “unsavory characters” to be deported which the Attorney
    General released shortly before his application was denied; holding that “This Court held [in
    Accardi] that the Board had failed to exercise its discretion though required to do so by the Attorney
    General’s regulations. Although the Court recognized that Accardi might well lose, even if the
    Board ignored the Attorney General’s list of unsavory characters, it nonetheless held that Accardi
    should at least have the chance given to him by the regulations. The same result should obtain in
    the case at bar. Yellin might not prevail, even if the [congressional] Committee takes note of the risk
    of injury to his reputation or his request for an executive session. But he is at least entitled to have
    the Committee follow its rules and give him consideration according to the standards it has adopted
    in [those rules].”) (emphases added).
    Court No. 02-00647                                                                               Page 35
    matter if Mr. Atteberry was, in fact, on actual notice of the sum due before he filed this action. See,
    e.g., Belton Indus., 
    6 F.3d at 761
     (where appellees’ counsel had – and, indeed, acted on – actual
    notice of agency’s proposed action, “Commerce’s violation [of regulation requiring agency to give
    formal written notice to appellees themselves] did not prejudice [them]”).48 But the Government
    makes no such claim here. Instead, the Government is arguing, in essence, that a party has an
    affirmative duty to take action to mitigate the effects of an agency’s violation of its own regulations.
    In effect, the Government argues that the two-step analysis set forth in the cases that follow
    Accardi is, in reality, a three-step analysis: (1) Does the statute or regulation speak to the
    consequences of the agency’s failure to comply? If no, then (2) did the agency’s violation prejudice
    the complainant? If yes, then (3) could/should the complainant have done something to prevent that
    harm?
    Not only is the Government’s argument questionable as a matter of policy, 49 but – more
    48
    Also untenable is any claim that Customs’ billing regulations themselves sufficed to put
    Mr. Atteberry on notice of the amount he owed. See generally, e.g., Kemira, 
    61 F.3d at 875
    (rejecting argument that “Commerce need not [provide specific written notification to] interested
    parties in accordance with [a regulation requiring such notice] because the regulation itself places
    the domestic industry on notice of Commerce’s intent to revoke after four consecutive anniversary
    months”; court reasoned, inter alia, that accepting such an argument would render the regulation
    requiring specific written notice to interested parties “superfluous”); New Zealand Lamb, 
    40 F.3d at 381
     (dismissing Customs’ argument that regulation providing for interest was itself sufficient to
    put importer on notice of assessment of interest).
    49
    It is a fairly extraordinary proposition to posit that it is the job of private parties to police
    Executive Branch agencies in the performance of their jobs. Nor should a private party be required
    to undertake extraordinary measures to force an agency to do that which the law already specifically
    requires it to do. See NEC Solutions (America), Inc. v. United States, Slip Op. 03-80 at 12 n.15, 27
    CIT ____, ____ n.15, ____ F. Supp. 2d ____, ____ n.15 (July 9, 2003) (rejecting the Government’s
    “brazen[ ] claims” that a party who believes it will be injured by an agency’s violation of its own
    statute “ ‘is not without remedy’ because it can seek relief by petitioning for a writ of mandamus”)
    Court No. 02-00647                                                                               Page 36
    importantly – it finds no support in the law. There is nothing in the Accardi line of cases to suggest
    that, in circumstances such as these, establishing “prejudice” requires a showing of due diligence.50
    (citation omitted).
    50
    A showing of due diligence is required for certain types of equitable relief. See, e.g., US
    JVC Corp. v. United States, 
    22 CIT 687
    , 690 n.6, 691, 
    15 F. Supp. 2d 906
    , 910 n.6, 911 (1998),
    aff’d, 
    184 F.3d 1362
     (Fed. Cir. 1999) (doctrine of equitable tolling requires showing of due
    diligence; equitable estoppel does not); Former Employees of Quality Fabricating, Inc. v. U.S. Sec’y
    of Labor, 27 CIT ____, ____, 
    259 F. Supp. 2d 1282
    , 1285 (2003) (equitable tolling requires due
    diligence).
    However, this opinion does not rely on any equitable doctrine. Accordingly, there is no
    relevance here to the line of precedent holding that equitable relief from the terms of 
    28 U.S.C. § 2637
    (a) is not available, because it involves a sovereign (rather than proprietary) governmental
    function – “the collection or refund of duties on imports.” See, e.g., Dazzle Mfg., 21 CIT at 830, 971
    F. Supp. at 597 (quoting Air-Sea Brokers, 596 F.2d at 1011); Mercado Juarez, 16 CIT at 627, 796
    F. Supp. at 533. Cf. New Zealand Lamb Co. v. United States, 
    149 F.3d 1366
    , 1368 (Fed. Cir. 1998)
    (equitable estoppel not available against the Government in cases involving the collection or refund
    of duties on imports) (citations omitted). But see Atlantic Steamer, 12 CIT at 480 (noting that, under
    different circumstances, “the Court might have found some equitable grounds to infer due diligence
    on the part of the plaintiff and somehow brought the case within the requirements of § 2637(a)”);
    US JVC Corp., 22 CIT at 690 n.6, 
    15 F. Supp. 2d at
    910 n.6 (criticizing some of the reasoning in
    Dazzle Mfg.).
    There is, similarly, no occasion here to consider whether the facts of this case would support
    a claim of equitable estoppel, much less the extent to which the doctrine can operate against the
    Government. Nor is there occasion to consider whether, under some ingenious theory, it could be
    argued that the 180-day statutory “clock” for the filing of an action in this court has not yet been
    triggered (or, at a minimum, did not expire before Mr. Atteberry tendered his payment of $542 – the
    sum cited by the Government as due and payable in its Reply Brief here). Cf. New Zealand Lamb
    Co., 
    40 F.3d 377
    , 381-82 (holding that, where liquidation notices made no mention of interest, 90-
    day statutory limitations period for filing of protest was not triggered until Customs rendered bill
    detailing amount of interest owed).
    Finally, where – as here – the agency’s actions are in violation of a statute or regulation, there
    is no need to decide whether the failure to give notice constituted a violation of the Constitution.
    Neither party here has framed the issue in those terms, although Constitutional concerns of notice
    and due process are implicated in any such case.
    Court No. 02-00647                                                                               Page 37
    Moreover, as a practical matter, this case itself illustrates the folly of any suggestion that a
    simple phone call to Customs would have yielded the accurate, detailed and precise information
    which the required bills would have provided to Mr. Atteberry. If – in the relative calm, deliberate
    and rarefied atmosphere of litigation – there is room for confusion on the part of the Government as
    to the precise amount owed at a given point in time (see n.10, supra), it requires little imagination
    to envision the potential for misinformation and miscommunication in the much more rough-and-
    tumble environment of routine, day-to-day dealings between importers and Customs, with dire
    consequences for importers. The courts would be called on to referee “he said/she said” disputes
    pitting an importer against an individual Customs official in a debate over who said what when, as
    well as arguments about whether or not it was reasonable under the circumstances for an importer
    to rely on the representations of that – or any other – individual Customs employee.
    III. Conclusion
    Although this case is at the frontier of the law where subject matter jurisdiction and sovereign
    immunity intersect with the law on an agency’s violation of its own statute or regulations, it
    represents no grand assault on the citadel of sovereign immunity. The holding here is very limited
    indeed.
    This case stands for nothing more – but also nothing less – than the proposition that (under
    the Accardi line of cases, or otherwise) where Customs was on actual notice of an importer’s current
    mailing address (and, in fact, used that address to mail its Notice of Denial of Protest to him), thus
    triggering the 180-day statutory “clock” for purposes of invoking this Court’s jurisdiction, the agency
    was thereafter obligated to bill the importer at that same address; and where Customs failed – in
    Court No. 02-00647                                                                              Page 38
    violation of its own regulations – to send the importer even a single bill at that address at any point
    during the critical 180-day period that followed, the importer must have not the “ultimate remedy,”
    but a remedy.
    Permitting the Government now (however belatedly) to bill Mr. Atteberry – and permitting
    Mr. Atteberry to pay that bill in full, to perfect jurisdiction – has, in the words of the Supreme Court,
    both “causal [and] proportional relation to [the] harm caused” by Customs’ flagrant, protracted and
    continued violation of its billing regulations. Montalvo-Murillo, 
    495 U.S. at 721
    .
    Because 
    28 U.S.C. § 2637
    (a) clearly contemplates that an importer will be on notice of the
    sum to be paid, and because Customs’ failure to render monthly bills – in violation of its own
    regulations – deprived Mr. Atteberry of that notice, the Government’s motion to dismiss for lack
    of subject matter jurisdiction pursuant to that provision of the statute must be, and hereby is, denied.
    ___________________________________
    Delissa A. Ridgway
    Judge
    Dated: July 28, 2003
    New York, New York
    ERRATA
    Daniel Atteberry v. United States, Court No. 02-00647, Slip Op. 03-93, dated July 28, 2003.
    Page 14:      In penultimate line of second paragraph of footnote 27, replace “Atteberry I,” with
    “Atteberry v. United States,”.
    In last line of second paragraph of footnote 27, replace “(May 14, 2003).” with “(May
    14, 2003) (“Atteberry I”).”
    Page 18:      In line 9, delete “appeals”.
    

Document Info

Docket Number: Court 02-00647

Citation Numbers: 2003 CIT 93, 27 Ct. Int'l Trade 1070

Judges: RlDGWAY

Filed Date: 7/28/2003

Precedential Status: Precedential

Modified Date: 8/6/2023

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