Kent Literary Club of Wesleyan University v. Wesleyan University ( 2021 )


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    KENT LITERARY CLUB OF WESLEYAN UNIVERSITY
    AT MIDDLETOWN ET AL. v. WESLEYAN
    UNIVERSITY ET AL.
    (SC 20226)
    Robinson, C. J., and Palmer, McDonald, D’Auria,
    Mullins, Kahn and Ecker, Js.*
    Syllabus
    The plaintiffs, K Co., the owner of a certain fraternity house on the campus
    of Wesleyan University, the local chapter of the fraternity, and a member
    of the fraternity, sought, inter alia, injunctive relief and damages from
    the defendants, the university, its president, and its vice president for
    student affairs, in connection with the university’s decision to preclude
    the fraternity from allowing its members to reside in the fraternity house.
    Following the university’s announcement in 2014 that all residential
    fraternities on campus would be required to coeducate, and following
    a series of unsuccessful negotiations between the parties to establish
    a mutually agreeable coeducation plan, the university notified the plain-
    tiffs that fraternity members could no longer reside in or use the frater-
    nity house as of the 2015–2016 academic year. A Greek Organization
    Standards Agreement (agreement) between K Co. and the fraternity, on
    the one hand, and the university, on the other, which was a prerequisite
    to allowing the use of the fraternity house for residential purposes,
    permitted any party to terminate the relationship for any reason upon
    thirty days’ notice and required the fraternity to comply with and be
    bound by all university rules and policies, which the university could
    amend or modify at any time. In their action against the defendants,
    the plaintiffs alleged promissory estoppel, negligent misrepresentation,
    tortious interference with business expectancies, and violations of the
    Connecticut Unfair Trade Practices Act (CUTPA). Following a trial, the
    jury awarded K Co. damages. In addition, the trial court issued an
    injunction requiring that the university enter into a new agreement with
    K Co. and the fraternity, allow the housing of fraternity members in
    the fraternity house, and afford the fraternity three years in which to
    coeducate. Moreover, the trial court, pursuant to CUTPA, awarded the
    plaintiffs attorney’s fees and costs. The defendants appealed, raising
    various challenges to the trial court’s jury instructions, the sufficiency
    of the evidence with respect to both liability and damages, and the
    award of injunctive relief. Held:
    1. The trial court improperly declined to instruct the jury, in accordance
    with the defendants’ request, that a party cannot prevail on a claim of
    promissory estoppel based on alleged promises that contradict the terms
    of a written contract, as the relationship between the parties was gov-
    erned by a written agreement that allowed the university to terminate
    its arrangement with the plaintiffs without cause upon thirty days’ notice
    and the plaintiffs’ claims revolved around the contention that the univer-
    sity wrongfully terminated its housing arrangement with them; neverthe-
    less, the trial court was not required to instruct the jury, in accordance
    with the defendants’ request, that the principle of promissory estoppel
    applies only when there is no enforceable contract between the parties,
    as the existence of a contract does not create an absolute bar to a
    promissory estoppel claim when that claim addresses aspects of the
    parties’ relationship that are collateral to the subject matter, and does
    not vary or contradict the terms, of the written agreement, and, because
    the plaintiffs arguably claimed that the university promised the fraternity
    that, if it took good faith steps to develop a viable coeducation plan, it
    could then allow members to reside in the fraternity house, the trial
    court should have instructed the jury that the plaintiffs’ promissory
    estoppel claim is cognizable but only insofar as the plaintiffs alleged
    that the university made promises or commitments that did not alter
    or contradict the terms of the agreement.
    2. The trial court should have instructed the jury as to the legal implications
    of the parties’ agreement in connection with the plaintiffs’ CUTPA claim,
    and its failure to do so entitled the defendants to a new trial on that claim.
    3. The plaintiffs, having expressly eschewed any claim that the university
    modified the parties’ agreement, waived any rights thereunder, or
    breached a provision of that agreement that requires consistent treat-
    ment of all residential fraternities on the university’s campus, had no
    legal grounds for contesting the university’s unilateral decision not to
    continue to allow the fraternity to house its members during the 2015–
    2016 academic year, and, accordingly, the trial court improperly failed
    to instruct the jury that, in light of the parties’ agreement, the plaintiffs
    could not, as a matter of law, reasonably have relied on any perceived
    extracontractual promise or representation by the university that the
    fraternity could continue to house its members during that academic
    year and beyond.
    4. This court having determined that any damages in connection with the
    plaintiffs’ claim for tortious interference with business expectancies
    should be assessed in terms of net profits, the trial court improperly
    failed to instruct the jury that it should have subtracted K Co.’s expenses
    of operating an occupied versus an unoccupied fraternity house from
    its anticipated lost revenue in order to calculate lost profits; because
    the most reasonable reading of the jury’s damages award was that the
    award included K Co.’s total anticipated lost revenues for the 2015–2016
    academic year, without regard to any savings from expenses it did not
    incur, the trial court’s failure to properly instruct the jury as to the
    correct method of calculating tortious interference damages resulted in
    an improper award.
    5. The trial court improperly failed to instruct the jury that the parties’
    agreement limited the defendants’ potential exposure to only those
    losses that K Co. incurred before the termination of the agreement for
    the 2015–2016 academic year, as a defendant cannot be held liable for
    tortious interference of business expectancies merely for exercising its
    legitimate contractual rights, regardless of the motive therefor; more-
    over, damages, if any were incurred, were available to compensate K
    Co. for interference with its rights only under the parties’ agreement
    covering the 2014–2015 academic year, as K Co. could not have had any
    reasonable expectation that the university would continue to facilitate
    its business with fraternity members after that academic year; accord-
    ingly, the trial court’s failure to correctly instruct the jury as to the law
    governing damages that may be recovered for tortious interference with
    business expectancies required a retrial on that particular claim.
    6. The defendants were entitled to a new trial on the plaintiffs’ claim of
    negligent misrepresentation, as the trial court failed to instruct the jury
    as to the proper measure of K Co.’s losses in connection with that claim;
    although the plaintiffs testified that they had relied to their detriment
    on the university’s alleged misrepresentations, the plaintiffs made no
    attempt to quantify the costs associated with those representations, and,
    in light of the evidence and arguments presented at trial, the jury’s
    award was intended to compensate K Co. not for its reliance damages
    but, instead, for its expectation or benefit of the bargain losses.
    7. Because the parties’ agreement, which substantially limited the potential
    scope of the university’s liability, did not immunize the university with
    respect to the plaintiffs’ claim that the university had negotiated the
    renewal of the parties’ agreement in bad faith, and because there was
    sufficient evidence for the jury to have found that the university inten-
    tionally misled the plaintiffs during the negotiations, leading them to
    reasonably rely on its representations that the fraternity could continue
    to house its members if it agreed to coeducate and simply submitted a
    basic, preliminary plan to coeducate, when, in fact, the university was
    secretly determined to terminate its relationship with K Co. in the hope
    of being able to acquire the property on which the fraternity house was
    situated, a reasonable jury could have found the defendants liable to
    that limited extent.
    8. The defendants could not prevail on their claim that, because the Federal
    Trade Commission and the federal courts no longer apply the cigarette
    rule as the test governing unfair trade practice claims under the Federal
    Trade Commission Act, and because CUTPA directs the courts of this
    state to be guided by interpretations given by the Federal Trade Commis-
    sion and federal courts in construing the federal act, the trial court
    improperly instructed the jury that it should find that the university
    committed an unfair trade practice or practices if its conduct violated
    the cigarette rule; this court concluded that, until such time as the
    legislature chooses to enact a different standard, the cigarette rule
    remains the operative standard for unfair trade practice claims under
    CUTPA; moreover, the current federal standard is applied primarily in
    the regulatory context, as there is no private right of action under the
    federal act, unlike under CUTPA, and the current federal standard is
    less readily administrable by a jury and, therefore, arguably ill-suited
    for claims asserted under CUTPA.
    9. The trial court abused its discretion in issuing an injunction requiring the
    university to enter into the ‘‘same’’ agreement that it had with other
    residential fraternities, to allow the housing of members in the fraternity
    house, and to give the fraternity three years in which to coeducate: the
    injunction was unenforceable, and, thus, was without legal effect, insofar
    as the university could terminate the new agreement without cause after
    giving thirty days’ notice, as it reserves the right to do so in the agree-
    ments it had with other residential fraternities, and the right to house
    members in the fraternity house would be extinguished as a result of
    that termination; moreover, the residential fraternities and the university
    historically had entered into one year agreements terminable at will by
    either party, there was no claim that the university agreed to waive or
    modify this provision of the standard agreement, and, therefore, if the
    trial court intended to bind the university to a three year housing agree-
    ment with the plaintiffs by extending the time to coeducate to three
    years, that aspect of the injunction represented an expansion of the
    terms of the same agreement the university had with other residential
    fraternities and was improper.
    (One justice concurring separately)
    Argued May 1, 2019—officially released March 5, 2021**
    Procedural History
    Action to recover damages for, inter alia, the defen-
    dants’ alleged violation of the Connecticut Unfair Trade
    Practices Act, and for other relief, brought to the Supe-
    rior Court in the judicial district of Middlesex and tried
    to the jury before Domnarski, J.; verdict for the plain-
    tiffs; thereafter, the court, Domnarski, J., denied the
    defendants’ motions for a directed verdict and to set
    aside the verdict, issued an injunction requiring the
    defendants to enter into a certain agreement with the
    plaintiffs, and rendered judgment for the plaintiffs, from
    which defendants appealed. Reversed; new trial.
    Aaron S. Bayer, with whom was Benjamin M. Dan-
    iels, for the appellants (defendants).
    Richard J. Buturla, with whom was Bryan L.
    LeClerc, for the appellees (plaintiffs).
    Opinion
    PALMER, J. This appeal involves a commercial dis-
    pute arising in the unique context of an undergraduate
    housing program. The plaintiffs are Kent Literary Club
    of Wesleyan University at Middletown (Kent), which
    owns a Delta Kappa Epsilon fraternity house on the
    Wesleyan University campus (DKE House); the Gamma
    Phi Chapter of Delta Kappa Epsilon at Wesleyan (DKE);
    and Jordan Jancze, who, at the time of trial, was a
    Wesleyan student and DKE member.1 The defendants
    include Wesleyan University (Wesleyan or the univer-
    sity); Wesleyan’s president, Michael S. Roth; and Wes-
    leyan’s vice president for student affairs, Michael J.
    Whaley. Following Wesleyan’s September, 2014 announce-
    ment that all residential fraternities on campus would
    be required to coeducate, and following a series of
    unsuccessful negotiations between the parties to estab-
    lish a mutually agreeable coeducation plan, Wesleyan
    notified Kent and DKE that they would no longer be
    eligible to participate in the university’s program hous-
    ing system as of the 2015–2016 academic year and,
    therefore, that Wesleyan students no longer could
    reside in or use the DKE House. In response, the plain-
    tiffs commenced the present action, alleging promis-
    sory estoppel, negligent misrepresentation, tortious
    interference with business expectancies, and violations
    of the Connecticut Unfair Trade Practices Act (CUTPA),
    General Statutes § 42-110a et seq., and seeking damages,
    attorney’s fees and costs, and injunctive relief. Follow-
    ing a jury trial, the jury returned a verdict for the plain-
    tiffs on all counts and awarded Kent $386,000 in
    damages. In addition, the trial court, acting pursuant
    to CUTPA, awarded the plaintiffs $398,129 in attorney’s
    fees and $13,234.44 in costs, and issued a mandatory
    injunction requiring, among other things, that Wesleyan
    enter into a new contract with Kent and DKE, resume
    housing Wesleyan students in the DKE House, and give
    DKE three years in which to coeducate.
    On appeal, the defendants raise various challenges
    to the judgment, including claims concerning the trial
    court’s jury instructions and the sufficiency of the evi-
    dence with respect to both liability and damages. The
    defendants also contend that the trial court abused
    its discretion or otherwise acted contrary to law in
    awarding the plaintiffs injunctive relief. We conclude
    that, although there was sufficient evidence for the jury
    to find the defendants liable, the trial court failed to
    properly instruct the jury regarding the legal effects of
    the parties’ contract and the proper means of calculat-
    ing damages.2 Accordingly, we reverse the judgment of
    the trial court and remand the case for a new trial.
    I
    FACTS AND PROCEDURAL HISTORY
    The relevant facts, which were developed at trial,
    and procedural history may be briefly summarized as
    follows. Wesleyan is a small, private, liberal arts univer-
    sity located in the city of Middletown. With a few excep-
    tions not relevant to the present action, Wesleyan
    requires all undergraduate students to reside on cam-
    pus, primarily in university owned housing.
    The university considers residential life to be an
    important component of the undergraduate education
    experience. In lieu of residing in traditional dormitories,
    students can opt to enter Wesleyan’s program housing
    system and live in a theme house based on shared
    hobbies, experiences, cultural interests, or identities.
    Students who wish to live in residential fraternities—
    there are no residential sororities at Wesleyan—must do
    so via program housing. During the 2014–2015 academic
    year, three all-male fraternities, one of which was DKE,
    operated houses on campus and participated in Wes-
    leyan program housing.
    In order to participate in program housing, to have
    Wesleyan students placed in their house, and to receive
    those students’ housing dollars as rent, Kent and DKE,
    like the other residential fraternities, were required to
    enter into an annual Greek Organization Standards
    Agreement with Wesleyan. Among other things, that
    contract (1) allows either party to terminate the rela-
    tionship for any reason upon thirty days’ notice, (2)
    requires the fraternity to comply with and be bound by
    all university rules and policies, which the university
    is permitted to amend or modify at any time, (3) requires
    the university to enforce and apply the provisions of
    the agreement in a manner consistent with how it treats
    other residential Greek organizations, and (4) provides
    that the university’s failure to enforce any provision of
    the agreement shall not be construed as a waiver with
    respect to any subsequent breaches. In the present
    action, the plaintiffs have never contended that Wes-
    leyan breached or modified that agreement.
    DKE is the local chapter of an international fraternal
    organization, Delta Kappa Epsilon, whose charter bars
    local chapters from admitting women as members. DKE
    has existed as a Greek fraternal organization recognized
    by Wesleyan since 1867. Kent is a Connecticut, nonstock
    corporation that is operated by Wesleyan’s DKE alumni
    and has owned the DKE House at 276 High Street, in
    the center of the Wesleyan campus, since 1888.
    In the spring of 2014, following a series of incidents
    in which young women at Wesleyan claimed to have
    been raped at other fraternity houses3 and Wesleyan
    was named as a defendant in resulting lawsuits, it began
    to participate in what had become a nationwide debate
    regarding the role of fraternities on college campuses.
    Specifically, the administration began to consider
    whether all-male residential fraternities contribute to
    sexual assault and harassment, and whether main-
    taining such fraternities as program housing options
    was consistent with the university’s prioritizing of gen-
    der equity, inclusiveness, and the safety of its female
    students. At the same time, according to Scott Karsten,
    a DKE alumnus, the plaintiffs sought to take proactive
    steps to be in the forefront of Wesleyan’s educational
    effort to combat sexual assault and binge drinking, such
    as enlisting a physician to give an educational program
    for DKE members on bystander intervention.
    After consulting with various stakeholders and con-
    sidering various options, Roth announced, on Septem-
    ber 22, 2014, that Wesleyan intended to require that
    residential fraternities become fully coeducational over
    the next three years. The announcement stated that
    ‘‘women as well as men must be full members and
    [well represented] in the body and leadership of the
    [residential fraternity] organization.’’ It further stated
    that the university ‘‘looks forward to receiving plans
    from the residential fraternities to [coeducate]’’ and
    would ‘‘work closely with them to make the transition
    as smooth as possible.’’
    In the months that followed, the parties engaged in
    a series of negotiations and communications aimed at
    achieving a mutually agreeable plan for coeducating
    the DKE House. The parties place very different spins
    on the nature of those negotiations.
    Wesleyan contends that it tried to meet the plaintiffs
    half way, such as by agreeing to allow DKE to coeducate
    at the residential level—bringing female residents into
    the DKE House and giving them equal say in house
    management and programming—but not at the organi-
    zational/membership level, that is, not requiring DKE
    to accept women as members of the fraternity itself.
    In the university’s view, however, the plaintiffs failed
    to negotiate in good faith and chose instead to stonewall
    and delay the negotiations, ultimately via litigation, in
    a calculated effort to outlast the administration and, in
    particular, Roth’s tenure as president.
    The plaintiffs, for their part, contend that it was Wes-
    leyan that failed to negotiate in good faith. They argue
    that Wesleyan recognized at the outset that it would
    ‘‘have to develop goals and benchmarks for ‘meaningful
    coeducation’ ’’ but that the university never provided
    any such goals or benchmarks to the plaintiffs to aid
    them in drafting an acceptable coeducation plan. They
    emphasize that they submitted a preliminary coeduca-
    tion plan for the DKE House on January 5, 2015, that
    complied with Wesleyan’s stated requirements and was
    more detailed than the plan submitted by Psi Upsilon,
    another residential fraternity that was permitted to
    remain in program housing.4 They argue that Roth never
    intended to allow them to coeducate solely at the resi-
    dential level and that, in fact, his coeducation require-
    ment was merely a pretext to sever ties with DKE and
    to force Kent to sell the centrally located DKE House
    to the university. Because the jury found for the plain-
    tiffs on all counts, we must assume that the jury found
    their account, or at least some substantial portion
    thereof, to be more persuasive.
    In any event, February 7, 2015, the date of Wesleyan’s
    annual student housing selection, arrived without an
    agreement between the parties. Accordingly, on Febru-
    ary 13, 2015, Whaley wrote to inform the plaintiffs that
    Wesleyan was terminating their Greek Organization
    Standards Agreement, effective June 18 of that year.
    Since that time, Wesleyan student members of DKE,
    such as Jancze, have been denied the opportunity to
    reside in the DKE House or even to use the house
    for nonresidential purposes, such as for studying and
    chapter meetings. This action effectively rendered the
    property, which has sat empty, useless to the plaintiffs.5
    The plaintiffs responded by filing the present action.
    The operative third amended complaint alleges promis-
    sory estoppel, negligent misrepresentation, tortious
    interference with business expectancies, and various
    CUTPA violations. These different causes of action
    encompass several different, overlapping theories of
    liability. The plaintiffs allege, for example, that Wes-
    leyan (1) falsely reassured them that they would be
    eligible to remain in program housing under the new
    policy if they agreed to coeducate at the residential,
    but not the organizational, level, on which promise they
    relied to their detriment, such as by taking steps neces-
    sary to prepare a residential coeducation plan, (2) failed
    to honor its promise that DKE would be given three
    years in which to coeducate if the fraternity satisfied
    certain criteria, and (3) broke a promise to prospective
    and incoming freshman students that they would have
    the opportunity to reside in the DKE House.
    The defendants moved for summary judgment,
    arguing that all of the plaintiffs’ claims failed as a matter
    of law because, among other things, the plain and unam-
    biguous language of the parties’ Greek Organization
    Standards Agreement permitted Wesleyan to terminate
    its relationship with Kent and DKE for any reason at
    the end of the 2014–2015 academic year.6 The trial court,
    Aurigemma, J., denied the motion, concluding that
    Wesleyan’s contractual right to terminate the Greek
    Organization Standards Agreement did not preclude a
    claim that Wesleyan misrepresented that the plaintiffs
    could remain eligible to participate in program housing
    if they agreed to coeducate solely at the residential
    level.
    The case proceeded to trial in June, 2017, by which
    time the DKE House had been sitting empty for two
    full academic years. The jury returned a verdict in favor
    of the plaintiffs as to all four counts and awarded
    unspecified damages to Kent in the amount of $386,000.
    Subsequently, the trial court, Domnarski, J.,7 (1) denied
    the defendants’ motions for a directed verdict, to set
    aside the verdict, and for remittitur, (2) granted the
    plaintiffs’ motion for attorney’s fees and costs, as
    authorized under CUTPA, in the amount of approxi-
    mately $411,000, (3) denied the plaintiffs’ motion for
    punitive damages, and (4) granted the plaintiffs’ motion
    for an award of specific performance, issuing a manda-
    tory injunction ordering Wesleyan to enter into a new
    Greek Organization Standards Agreement with Kent
    and DKE, and to reinstate the DKE House as a program
    housing option beginning in the 2018 fall semester. The
    court rendered judgment in accordance with the jury
    verdict and its posttrial orders under CUTPA.
    The defendants appealed to the Appellate Court, and
    we transferred the appeal to this court pursuant to
    General Statutes § 51-199 (c) and Practice Book § 65-
    1. On appeal, the defendants contend that (1) the trial
    court’s jury instructions as to liability and damages were
    legally incorrect, (2) there was insufficient evidence to
    support the jury’s verdict as to each cause of action,
    and (3) the trial court abused its discretion or commit-
    ted legal error in issuing a mandatory injunction requir-
    ing that Wesleyan readmit DKE into program housing.8
    Additional facts will be set forth as necessary.
    II
    LEGAL OVERVIEW
    Because there is a substantial degree of overlap
    between the plaintiffs’ various legal theories, and also
    among the defendants’ various challenges to the verdict,
    our analysis of the issues presented by this appeal nec-
    essarily involves some measure of redundancy. In the
    interests of streamlining that analysis to the extent pos-
    sible, we offer the following initial observations, apro-
    pos of many, if not most, of the issues in this case.
    Wesleyan is a private university. Unless otherwise
    restricted by law, it is permitted to establish any student
    housing system that it chooses and to require that Wes-
    leyan students adhere to its housing rules as a condition
    of matriculation. The flip side of that coin is that Kent, as
    an outsider to Wesleyan’s relationship with its students,
    has no right or enforceable expectation that any Wes-
    leyan students will be permitted to live in the DKE
    House or have their housing dollars flow to Kent, other
    than as agreed to by the parties.
    The plaintiffs make much of the fact that DKE has
    been recognized as a fraternal organization at Wesleyan
    for approximately 150 years and that Kent has owned
    the DKE House for nearly that long. But that history
    does not create an enforceable right for Kent to con-
    tinue to conduct business with Wesleyan or to house
    Wesleyan students in perpetuity, any more than any
    other organization or business can insist on maintaining
    relations with an unwilling, long-term commercial part-
    ner after relations have soured and the governing con-
    tract has expired.9 See, e.g., Guyer v. Cities Service Oil
    Co., 
    440 F. Supp. 630
    , 633 (E.D. Wis. 1977); cf. United
    States v. Colgate & Co., 
    250 U.S. 300
    , 307, 
    39 S. Ct. 465
    ,
    
    63 L. Ed. 992
     (1919) (‘‘The trader or manufacturer . . .
    carries on an entirely private business, and can sell to
    whom he pleases. . . . A retail dealer has the unques-
    tioned right to stop dealing with a wholesaler for rea-
    sons sufficient to himself . . . .’’ (Citation omitted;
    internal quotation marks omitted.)).
    What this means is that, if the plaintiffs have any
    enforceable rights, those rights are grounded, first and
    foremost, in the parties’ contracts. Unfortunately for
    the plaintiffs, the contracts to which they agreed afford
    them little recourse in the event that Wesleyan decides
    not to renew DKE’s eligibility for program housing. Both
    Kent and DKE were signatories to the fraternity’s Greek
    Organization Standards Agreement with Wesleyan, and
    the university placed students in the DKE House pursu-
    ant to the housing contract to which each Wesleyan
    student accedes. By entering into that agreement, Kent
    necessarily accepted that its ability to lease its property
    to Wesleyan students under the auspices of the universi-
    ty’s official program housing system could be curtailed
    at Wesleyan’s sole discretion. Just as Kent may freely
    decide each academic year whether it wishes to con-
    tinue to rent to Wesleyan students, and DKE may elect
    whether it wishes to participate as a program housing
    option, Wesleyan is free to choose, with thirty days’
    notice and for any reason not prohibited by law, not
    to offer DKE as a program housing option and not to
    permit its students to rent from an outside party such
    as Kent. Many institutions of higher learning make pre-
    cisely those choices each academic year.
    Of course, the plaintiffs could have brought this case
    in contract, alleging that Wesleyan breached, or seeking
    enforcement of, the Greek Organization Standards
    Agreement. But, importantly, they brought no such
    claim. Indeed, the plaintiffs repeatedly and expressly
    have eschewed any claims sounding in breach of con-
    tract. For instance, they do not contend that Wesleyan’s
    conduct had the legal effect of extending the agreement
    from a one year term to a three year term, waiving
    Wesleyan’s right to terminate the agreement without
    cause upon thirty days’ notice, or otherwise modifying
    the agreement.10
    The plaintiffs’ legal theories and the decision of the
    trial court, rather, are largely predicated on the con-
    tention that Wesleyan’s allegedly deceptive and mis-
    leading conduct was independently tortious. The
    plaintiffs further contend that Wesleyan’s conduct gave
    rise to a separate, supra-contractual, but enforceable,
    obligation for Wesleyan to continue to conduct business
    with Kent and to assign students to live in the DKE
    House.
    Undoubtedly, it is possible, under certain limited cir-
    cumstances, to commit a tort or an unfair trade practice
    in the context of exercising one’s legitimate contractual
    rights. This may happen, for example, if one party nego-
    tiates in bad faith so as to cause the other party reason-
    ably to rely on a false belief that an annual contract
    will be renewed or extended. To this limited degree,
    the plaintiffs’ claims are cognizable.
    Nevertheless, under such circumstances, a party gen-
    erally cannot recover more in tort than it would have
    been entitled to recover under the contract. In the pres-
    ent case, the terms of the parties’ contract substantially
    limit the scope of Wesleyan’s potential liability in tort,
    as well as the availability of injunctive relief. Prior to
    September 22, 2014, when Roth first announced Wesley-
    an’s new coeducation policy, the plaintiffs could not,
    as a matter of law, have held any reasonable expectation
    that they would be able to insist on continuing to do
    business with Wesleyan after the end of the 2014–2015
    academic year upon the expiration of the Greek Organi-
    zation Standards Agreement that was then in place
    between the parties. Further, on February 13, 2015,
    Wesleyan notified the plaintiffs that it was terminating
    the parties’ contract, effective as of June 18, 2015, the
    end of the 2014–2015 academic year. By implication,
    this meant that Wesleyan would not be placing any
    students in the DKE House during the 2015–2016 aca-
    demic year. From that time forward, the plaintiffs also
    could not, as a matter of law, have held any reasonable
    expectation that they would be able to insist on continu-
    ing to do business with Wesleyan, in light of the fact
    that Kent and DKE’s right to house Wesleyan students
    was grounded entirely in, and limited by, the terms of
    the Greek Organization Standards Agreement, to which
    they repeatedly had assented. Wesleyan’s potential lia-
    bility, then, extends only so far as they made misrepre-
    sentations regarding the renewal or extension of the
    contract or otherwise bargained in bad faith between
    September 22, 2014, and February 13, 2015 (the negotia-
    tion period). Kent’s potential recovery is likewise lim-
    ited to any documented costs it accrued during that
    negotiation period in reliance on Wesleyan’s alleged
    misrepresentations. To the extent that the jury was
    not instructed accordingly and the damages awarded
    exceeded those that were proven to occur during the
    negotiation period in detrimental reliance on Wesley-
    an’s alleged misrepresentations or bad faith conduct,
    the judgment is not sustainable.
    III
    PROMISSORY ESTOPPEL AND
    CUTPA INSTRUCTIONS
    The defendants’ central argument throughout the
    course of this litigation has been that the parties’ Greek
    Organization Standards Agreement essentially immu-
    nizes the university against the plaintiffs’ various legal
    claims. Although a jury instruction on that subject might
    well have been appropriate as to each of the plaintiffs’
    four causes of action, the defendants asked the trial
    court to instruct the jury that the parties’ contract
    barred liability only with respect to the plaintiffs’ prom-
    issory estoppel and CUTPA claims. Accordingly, we
    will limit our consideration of the issue to those two
    causes of action. We conclude that, although the jury
    instructions that the defendants sought at trial over-
    stated the extent to which the agreement shields Wes-
    leyan from liability, the trial court should have
    instructed the jury as to the legal import of the agree-
    ment. Its failure to do so was reversible error.
    A
    Procedural History
    The following additional procedural history is rele-
    vant. Throughout the course of this litigation, the defen-
    dants have argued that the agreement shields them from
    any liability in connection with the plaintiffs’ various
    claims. At the outset, the defendants pleaded seven
    special defenses, the first of which was that the ‘‘[p]lain-
    tiffs’ claims are barred by the terms of the Greek Organi-
    zation Standards Agreement, pursuant to which
    Wesleyan had the right to terminate the [a]greement
    [upon] thirty [days’] written notice for any reason.’’
    Subsequently, in their motion for summary judgment,
    the defendants argued that all of the ‘‘[p]laintiffs’ claims
    fail as matter of law because they are barred by the
    plain and unambiguous language of the parties’
    express contracts.’’
    In their amended request to charge, the defendants
    sought the following jury instructions consistent with
    that position:
    ‘‘6. Connecticut Unfair Trade Practices Act—Conduct
    Consistent with Contract Terms.
    ‘‘In determining whether there was an unfair act or
    practice, you must take into account the parties’ written
    contracts, including the housing contract and the Greek
    Organization Standards Agreement . . . . When a
    party acts consistently with its rights under a contract,
    its conduct cannot violate CUTPA.
    ***
    ‘‘8. Promissory Estoppel—Effect of Written Contract.
    ‘‘The plaintiffs also allege claims based on the legal
    principle known as promissory estoppel. The principle
    of promissory estoppel applies only when there is no
    enforceable contract between the parties. A party can-
    not prevail on a claim for promissory estoppel based
    on alleged promises that contradict the terms of a writ-
    ten contract.
    ***
    ‘‘20. Effect of Parties’ Written Contracts.
    ‘‘As a special defense to the plaintiffs’ CUTPA claims,
    the defendants contend that they acted consistently
    with the terms of the parties’ two written contracts—
    the housing contract and Greek Organization Standards
    Agreement . . . . In particular, the defendants point
    to the following:
    ***
    ‘‘[T]he [Greek Organization] Standards Agreement
    allows the parties to terminate upon thirty [days’] prior
    written notice to the other party for any reason. I will
    instruct you that the ordinary meaning of the language
    ‘any reason’ is that the parties may terminate for cause;
    for no cause; or for a reason that may be considered
    morally indefensible.
    ‘‘It is not your function to remake the parties’ con-
    tracts or to change the terms thereof. You must deter-
    mine the intent of the parties from the contracts that
    the parties themselves made and apply the terms of
    those contracts according to their ordinary meaning. If
    you find that the defendants acted consistently with
    the ordinary terms of the parties’ contracts, then you
    must return a verdict in favor of the defendants with
    respect to the plaintiffs’ CUTPA claims.’’ (Citations
    omitted.)
    The trial court declined to give the requested instruc-
    tions and, indeed, gave no instructions whatsoever as
    to the defendants’ first affirmative defense or the legal
    significance of the Greek Organization Standards Agree-
    ment. The defendants took exception to the court’s
    charge, consistent with their requested instructions.
    B
    Legal Standards
    ‘‘The standard of review for claims of instructional
    impropriety is well established. [I]ndividual jury instruc-
    tions should not be judged in artificial isolation [but
    must be viewed in the context of the overall charge]
    . . . . The pertinent test is whether the charge, read
    in its entirety, fairly presents the case to the jury in
    such a way that injustice is not done to either party
    under the established rules of law. . . . Thus, [t]he
    whole charge must be considered from the standpoint
    of its effect on the [jurors] in guiding them to the proper
    verdict . . . and not critically dissected in a micro-
    scopic search for possible error.’’ (Internal quotation
    marks omitted.) Kos v. Lawrence + Memorial Hospital,
    
    334 Conn. 823
    , 837–38, 
    225 A.3d 261
     (2020). In other
    words, we must ‘‘consider whether the instructions [in
    totality] are sufficiently correct in law, adapted to the
    issues and ample for the guidance of the jury.’’ (Internal
    quotation marks omitted.) Potter v. Chicago Pneumatic
    Tool Co., 
    241 Conn. 199
    , 239–40, 
    694 A.2d 1319
     (1997).
    ‘‘A challenge to the validity of jury instructions presents
    a question of law over which [we have] plenary review.’’
    Pickering v. Rankin-Carle, 
    103 Conn. App. 11
    , 14, 
    926 A.2d 1065
     (2007).
    With respect to situations in which the challenged
    instruction failed to address important legal principles
    but the instruction that the appellant had requested also
    was not a completely accurate statement of the relevant
    law, we have offered the following guidance: ‘‘As a rule,
    to entitle a party to a new trial for the refusal of the
    court to charge as requested, the request should be so
    framed that the court can properly comply with it. . . .
    [However] there should be an exception when the
    request relates to a material and important feature of
    the case concerning which it is clearly the duty of the
    court to instruct the jury irrespective of the request. If
    in such cases the court not only refuses to instruct them
    as requested, but entirely omits all reference to the
    subject, thereby leaving the jury to have, and to act
    [on], erroneous impressions of the law, we think the
    party is entitled to a new trial, notwithstanding the
    imperfect manner of making the request.’’ (Internal quo-
    tation marks omitted.) Mei v. Alterman Transport
    Lines, Inc., 
    159 Conn. 307
    , 311, 
    268 A.2d 639
     (1970);
    see also Mack v. Clinch, 
    166 Conn. 295
    , 297, 
    348 A.2d 669
    (1974) (‘‘[W]e [are not] limited to the specific question
    of whether the defendant’s request to charge should
    have been granted. Having been informed of a material
    and important issue by the request, it was the duty of
    the court to charge correctly on that subject.’’). As we
    discuss more fully hereinafter, although the actual
    instructions that the defendants sought in the present
    case overstated the extent of their contractual protec-
    tions, it is clear that the legal significance of the Greek
    Organization Standards Agreement that governed the
    parties’ relationship was of sufficient import to the
    plaintiffs’ promissory estoppel and CUTPA causes of
    action that the trial court was obliged to instruct the
    jury thereon.
    C
    Instructions Relating to Promissory Estoppel Claim
    With these principles in mind, we turn to the defen-
    dants’ central claim, namely, that the jury should have
    been instructed that the fact that Wesleyan was contrac-
    tually permitted to terminate its relationship with DKE
    and Kent for any reason upon thirty days’ notice means
    that it could not be held liable under a theory of promis-
    sory estoppel or under CUTPA for having exercised
    that contractual right, regardless of the manner in which
    it chose to do so. We begin with promissory estoppel.
    To prevail in a cause of action sounding in promissory
    estoppel, a plaintiff must convince the jury that (1)
    the promisor has failed to honor a clear and definite
    promise that (2) the promisor reasonably should expect
    to induce detrimental action or forbearance on the part
    of the promisee or a third person, and (3) the promise
    does, in fact, induce detrimental action or forbearance
    in reasonable reliance on the promise. See, e.g., D’Uli-
    sse-Cupo v. Board of Directors of Notre Dame High
    School, 
    202 Conn. 206
    , 213, 
    520 A.2d 217
     (1987). The
    trial court also must find, as a matter of law, that injus-
    tice can be avoided only by enforcement of the promise.
    See id.; 1 Restatement (Second), Contracts § 90 (1), p.
    242 (1981); see also ‘‘From the Committee on Standard
    Civil Jury Instructions,’’ 78 Mich. B.J. 352, 354 (1999)
    (majority view is that whether injustice can be avoided
    only by enforcement of promise is equitable question
    that should be determined by trial court as matter of
    law). The trial court’s charge to the jury in the present
    case was accurate, as far as it went, insofar as it was
    consistent with these principles.11
    The extent to which liability under the doctrine of
    promissory estoppel is precluded by the existence of
    a contract between the parties also is well established.
    As a general matter, ‘‘[w]hen an enforceable contract
    exists . . . parties cannot assert a claim for promis-
    sory estoppel [on the basis of] alleged promises that
    contradict the written contract. . . . Put differently, a
    plaintiff cannot use the theor[y] of promissory estoppel
    . . . to add terms to [a] contract that are entirely incon-
    sistent with those expressly stated in it.’’ (Citation omit-
    ted; internal quotation marks omitted.) Marino v.
    Guilford Specialty Group, Inc., Docket No. 3:14CV705
    (AVC), 
    2015 WL 1442749
    , *8 (D. Conn. March 27, 2015);
    see also In re Pilgrim’s Pride Corp., 
    706 F.3d 636
    , 641
    (5th Cir. 2013) (it is unreasonable to rely on alleged
    promise that purports to extend duration of written
    contract); Kuwaiti Danish Computer Co. v. Digital
    Equipment Corp., 
    438 Mass. 459
    , 468, 
    781 N.E.2d 787
    (2003) (concluding that ‘‘[r]eliance on any statement or
    conduct . . . was unreasonable as a matter of law
    [insofar as] it conflicted with the qualifying language
    [in a written document]’’).
    Consistent with these principles, the defendants
    asked the trial court to charge the jury that ‘‘[a] party
    cannot prevail on a claim for promissory estoppel based
    on alleged promises that contradict the terms of a writ-
    ten contract.’’ Because the relationship between the
    parties was governed by a written contract that allowed
    the university to terminate its arrangement with the
    plaintiffs without cause upon thirty days’ notice and
    the plaintiffs’ claims revolved around the contention
    that Wesleyan wrongly terminated its housing arrange-
    ment with them, the defendants were entitled to such
    an instruction.
    We are not persuaded, however, that the trial court
    was obliged to give the entire promissory estoppel
    charge sought by the defendants. The defendants also
    asked the court to instruct the jury that ‘‘[t]he principle
    of promissory estoppel applies only when there is no
    enforceable contract between the parties.’’ That is not
    strictly the law. The existence of a contract does not
    create an absolute bar to a promissory estoppel claim
    when that claim addresses aspects of the parties’ rela-
    tionship that are collateral to the subject matter, and
    does not directly vary or contradict the terms, of the
    written agreement. See, e.g., Weiss v. Smulders, 
    313 Conn. 227
    , 248–53, 
    96 A.3d 1175
     (2014); see also Sparton
    Technology, Inc. v. Util-Link, LLC, 
    248 Fed. Appx. 684
    ,
    690 (6th Cir. 2007), cert. denied, 
    552 U.S. 1295
    , 
    128 S. Ct. 1739
    , 
    170 L. Ed. 2d 539
     (2008).
    In the present case, the plaintiffs arguably made such
    claims, namely, that Wesleyan promised DKE that, if it
    took good faith steps to develop a viable residential
    coeducation plan, it could then remain eligible to partic-
    ipate in program housing under the new policy. As we
    explain more fully in part III E of this opinion, the
    plaintiffs’ promissory estoppel claim is cognizable, then,
    but only insofar as they allege that Wesleyan made
    promises and commitments that did not alter or contra-
    dict the terms of the Greek Organization Standards
    Agreement. The trial court should have instructed the
    jury accordingly.
    As we noted, when a proposed charge is largely accu-
    rate but either contains inaccurate statements of the
    law or omits relevant legal principles, the trial court is
    obliged to accurately instruct the jury on the subject
    matter of the proposed instruction if the instruction
    speaks to a material and important feature of the case.
    There is no doubt that that is true in the present case,
    as the significance of the Greek Organization Standards
    Agreement is a central issue and has been the defen-
    dants’ primary legal defense from the outset.
    D
    Instructions Relating to CUTPA Claim
    For similar reasons, we conclude that the trial court
    should have instructed the jury as to the legal implica-
    tions of the parties’ contract for the plaintiffs’ CUTPA
    claim, and that its failure to do so entitles the defendants
    to a new trial on that count. General Statutes § 42-110b
    (a) provides that ‘‘[n]o person shall engage in unfair
    methods of competition and unfair or deceptive acts
    or practices in the conduct of any trade or commerce.’’
    Accordingly, to prevail in a private cause of action under
    CUTPA, a plaintiff must establish that the defendant
    has (1) engaged in unfair methods of competition or
    unfair or deceptive acts or practices (2) in the conduct
    of any trade or commerce,12 (3) resulting in (4) an ascer-
    tainable loss of money or property, real or personal, by
    the plaintiff. See, e.g., Abrahams v. Young & Rubicam,
    Inc., 
    240 Conn. 300
    , 306–307, 
    692 A.2d 709
     (1997). See
    generally R. Langer et al., 12 Connecticut Practice
    Series: Connecticut Unfair Trade Practices, Business
    Torts and Antitrust (2020–2021 Ed.) §§ 2.1 through 2.9,
    pp. 13–111.
    Once again, the defendants requested a legally valid
    instruction—in this case that the jury must take the
    parties’ written contracts into account in deciding
    whether there was an unfair act or practice—but their
    proposed instruction overstated the protection that
    those contracts conferred. Although action in accor-
    dance with a party’s express rights under a contract
    ordinarily is shielded from CUTPA liability, liability may
    attach when, for example, the defendant has acted in
    bad faith with respect to the contract. 12 R. Langer et
    al., supra, § 4.3, pp. 423–24, 452–54; see, e.g., Levitz,
    Lyons & Kesselman v. Reardon Law Firm, P.C., Docket
    No. 3:04cv00870 (JBA), 
    2005 WL 8166987
    , *5 (D. Conn.
    March 31, 2005) (allegations of bad faith efforts to
    impose modifications to existing contract implicate
    CUTPA). As was the case with respect to promissory
    estoppel, the trial court was required to instruct the
    jury fully and accurately as to the significance of the
    Greek Organization Standards Agreement in connection
    with the plaintiffs’ CUTPA claim.
    E
    Wesleyan’s Contractual Special Defense
    Although the trial court did not specify its reasons for
    declining to give the defendants’ requested instructions,
    we may assume that the reasons are similar to that on
    the basis of which the court denied the defendants’
    pretrial and posttrial motions, namely, that the Greek
    Organization Standards Agreement did not shield the
    university from liability. The court reasoned that the
    plaintiffs’ claims were predicated not on an alleged
    breach of the contract or on Wesleyan’s allegedly
    improper motives for terminating the agreement but,
    rather, on allegations that Wesleyan misled the plaintiffs
    as to the standards that they would have to meet in order
    to remain in program housing. The court concluded
    therefrom that all of the plaintiffs’ claims were legally
    viable, including their claims alleging that Wesleyan had
    made an enforceable promise that the plaintiffs could
    remain in program housing for three years while they
    worked to coeducate the DKE House.
    Although the general premises underlying the trial
    court’s reasoning may be true, the conclusion does not
    follow. Wesleyan had the right, under the parties’ con-
    tract, to remove DKE from program housing at any time
    upon thirty days’ notice. Wesleyan was free to make
    that decision for reasons of student safety and gender
    equity; on the basis of concerns—whether founded or
    unfounded—that DKE members had engaged or would
    engage in inappropriate conduct; out of a desire to try
    to acquire the DKE House; due to Roth’s distrust of or
    inability to work with DKE members or alumni; or for
    any other reason not prohibited by law. Nor were Roth
    and other representatives of the university under any
    legal obligation to share with the plaintiffs and the Wes-
    leyan community all of their true reasons and motiva-
    tions for deciding to part ways with DKE. That is the
    contract to which the plaintiffs agreed, and the law
    shall not hear them to complain if Wesleyan chose to
    exercise its contractual rights in a manner that they did
    not anticipate or welcome.
    It follows that the plaintiffs, having expressly
    eschewed any claim that Wesleyan modified the one
    year term of the Greek Organization Standards Agree-
    ment, waived any rights thereunder, or breached the
    provision of the agreement that requires consistent
    treatment of the various residential fraternities, have
    no legal grounds for contesting Wesleyan’s unilateral
    decision not to readmit DKE into program housing for
    the 2015–2016 academic year. Accordingly, in light of
    the parties’ contract, the plaintiffs could not, as a matter
    of law, reasonably have relied on any perceived extra-
    contractual promise or representation by Wesleyan that
    their participation in program housing would not be
    terminated until at least 2018. The jury should have
    been instructed accordingly.
    At the same time, however, as we have explained,
    the contract does not immunize Wesleyan from the
    plaintiffs’ claims that the university acted in bad faith
    in the process of renegotiating the Greek Organization
    Standards Agreement for the 2015–2016 academic year.
    Those claims arise from a novel and distinct question,
    namely, what coeducation benchmarks the fraternity
    would have to satisfy in order to remain potentially
    eligible for participation in program housing beyond
    2015. The jury reasonably could have found that that
    issue was collateral to the 2014–2015 contract. Because
    the trial court failed to give the jury sufficient guidance
    as to a central legal issue, the defendants are entitled
    to a new trial.
    IV
    TORTIOUS INTERFERENCE AND NEGLIGENT
    MISREPRESENTATION INSTRUCTIONS
    We next turn our attention to the plaintiffs’ tortious
    interference with business expectancies and negligent
    misrepresentation claims, and, specifically, the ques-
    tion of whether the trial court correctly instructed the
    jury with respect to damages. Because the jury was not
    asked to specify the legal theory pursuant to which it
    awarded damages to Kent, we must assume, in accor-
    dance with the general verdict rule, that the $386,000
    in unspecified damages could have been awarded on
    the basis of any of the plaintiffs’ four causes of action.
    See, e.g., Goodman v. Metallic Ladder Mfg. Corp., 
    181 Conn. 62
    , 65, 
    434 A.2d 324
     (1980) (‘‘[when] a complaint
    is divided into separate counts and a general verdict is
    returned, it will be presumed, if the charge and all
    rulings are correct on any count, that damages were
    assessed as to that count and the verdict will be sus-
    tained’’ (internal quotation marks omitted)). We have
    concluded that a retrial is necessary on the promissory
    estoppel and CUTPA counts, and, therefore, any award
    of damages pursuant to those causes of action must be
    vacated. See part III of this opinion. In this part, we
    consider whether the jury’s damages award can be sus-
    tained with respect to tortious interference or negligent
    misrepresentation.
    The following additional procedural history is rele-
    vant to the defendants’ claim that the trial court failed
    to instruct the jury correctly as to the law of damages.
    In their amended request to charge, the defendants
    sought the following jury instructions:
    ‘‘16. Damages—Lost Profits.
    ‘‘With respect to its claim for tortious interference,
    [Kent] seeks damages for rents that it allegedly would
    have earned from DKE House. In determining the
    amount of any damages you award in this respect, you
    must account for the costs that [Kent] would have
    incurred in connection with renting DKE House to
    undergraduate students. [Kent] may only recover dam-
    ages in an amount equal to the money that it would
    have earned from renting DKE House, after subtracting
    the costs it would have incurred in doing so.
    ‘‘You must also keep in mind that the [Greek Organi-
    zation] Standards Agreement . . . had a one year term
    and permitted the parties to terminate upon thirty days’
    notice for any reason. Wesleyan terminated the [Greek
    Organization] Standards Agreement on February 13,
    2015, effective June 18, 2015. Accordingly, [Kent’s] dam-
    ages are limited to the lesser of its net profits for the
    (i) thirty day period following termination on February
    13, 2015; or (ii) remainder of the one year term covering
    the time period of February 13, 2015, to June 18, 2015.
    ***
    ‘‘17. Damages—Reliance.
    ‘‘With respect to the plaintiffs’ negligent misrepresen-
    tation claims, any damages you award should compen-
    sate the plaintiffs for losses incurred as a result of
    relying on the defendants’ alleged representations. In
    other words, the amount awarded should put the plain-
    tiffs in a position they would have been had they not
    relied on the representations. The plaintiffs must estab-
    lish the fair and reasonable value of any loss sustained
    as a result of said reliance.’’ (Citations omitted.)
    The trial court declined to give the proposed instruc-
    tions or to instruct the jury separately as to the different
    categories of damages that are available under the plain-
    tiffs’ various legal theories. Instead, the court gave the
    following general damages instructions: ‘‘The rule of
    damages is as follows. Insofar as money can do it, the
    plaintiff is to receive fair, just and reasonable compen-
    sation for all losses which are proximately caused by
    the defendants’ conduct. Under this rule, the purpose
    of an award of damages is not to punish or penalize
    the defendants for their conduct but to compensate the
    plaintiff for his resulting losses. You must attempt to
    put the plaintiff in the same position, as far as money
    can do it, that he would have been in had the defendant
    not so acted.
    ‘‘Our laws impose certain rules to govern the award
    of damages in any case where liability is proven. Just
    as the plaintiff has the burden of proving liability by a
    fair preponderance of the evidence, he has the burden
    of proving his entitlement to recover damages by a fair
    preponderance of the evidence. To that end, the plaintiff
    must prove both the nature and extent of each particular
    loss for which he seeks to recover damages and that
    the loss in question was proximately caused by the
    defendant’s conduct. You may not guess or speculate
    as to the nature or extent of the plaintiff’s losses. Your
    decision must be based on reasonable probabilities in
    light of the evidence presented at trial.
    ‘‘Once the plaintiff has proved the nature and extent
    of his compensable losses, it becomes your job to deter-
    mine what is fair, just and reasonable compensation
    for those losses.
    ***
    ‘‘If you find that a party is entitled to damages, that
    party must prove by a preponderance of the evidence
    the amount of any damages to be awarded. The evi-
    dence must give you a sufficient basis to estimate the
    amount of damages to a reasonable certainty. Although
    damages may be based on reasonable and probable
    estimates, you may not award damages on the basis of
    guess, speculation or conjecture.’’13
    The jury, having found for the plaintiffs on all counts,
    awarded Kent unspecified damages of $386,000. During
    closing arguments, the plaintiffs’ counsel asked the jury
    to award damages to compensate Kent for its lost reve-
    nues following the 2014–2015 academic year as a result
    of Wesleyan’s termination of the Greek Organization
    Standards Agreement, as well as for Kent’s costs of
    having to maintain the uninhabited DKE House since
    June, 2015. The undisputed testimony of Kent’s treasur-
    ers as to those losses, which counsel reiterated in clos-
    ing, was that Kent lost potential gross revenues of
    $216,000 in the 2015–2016 academic year, and that its
    costs to maintain the empty DKE House was $170,000
    in 2016–2017. The most plausible reading of the trial
    record, then, is that the jury combined those figures
    for a total of $386,000. In any event, the plaintiffs failed
    to proffer any evidence from which the jury could have
    calculated damages of that magnitude occurring prior
    to June, 2015.
    A
    Tortious Interference
    Turning our attention first to the tortious interference
    count, we note that the defendants contend that any
    damages (1) should be assessed in terms of net profits
    and (2) must be cabined by the limited liability available
    under the parties’ contract. The plaintiffs respond that
    the general damages instructions that the court gave
    provided the jury with sufficient guidance. We agree
    with the defendants.
    1
    Although other types of damages may be available
    under appropriate circumstances; see 4 Restatement
    (Second), Torts § 774A (1), pp. 54–55 (1979); the stan-
    dard method for calculating damages when a defendant
    has interfered with a plaintiff’s ability to enter into a
    prospective contract or to reap the benefits of an
    existing contract is the plaintiff’s lost profits, ‘‘[t]hat is,
    what its income above expenses would have been with
    respect to the revenue lost.’’ (Emphasis added; internal
    quotation marks omitted.) Hi-Ho Tower, Inc. v. Com-
    Tronics, Inc., 
    255 Conn. 20
    , 29, 
    761 A.2d 1268
     (2000);
    see also 4 Restatement (Second), Torts, supra, § 774A,
    comment (b), p. 55. In the present case, at no time did
    the trial court instruct the jury that it must subtract
    Kent’s expenses from its anticipated lost revenues in
    order to calculate the lost profits. There was undisputed
    testimony from Kent’s officers that Kent was running
    the DKE House on a more or less break even basis,
    with little or no net profit. Yet, as we have discussed,
    the most reasonable reading of the damages award is
    that the jury awarded Kent compensation that included
    Kent’s total anticipated lost revenues for the 2015–2016
    academic year. Accordingly, we are compelled to con-
    clude that the trial court’s failure to instruct the jury
    as to the proper method of calculating tortious interfer-
    ence damages resulted in an improper award.14
    2
    We also agree with the defendants that, whether as
    a matter of damages or of liability, the trial court should
    have instructed the jury that the Greek Organization
    Standards Agreement limited the defendants’ potential
    exposure to only those losses—if any—that Kent
    incurred prior to the expiration of that contract on June
    18, 2015. It is the prevailing view that a defendant cannot
    be held liable in tortious interference merely for exercis-
    ing its legitimate contractual rights, regardless of its
    motive therefor. See, e.g., Omega Environmental, Inc.
    v. Gilbarco, Inc., 
    127 F.3d 1157
    , 1166 (9th Cir. 1997)
    (under Washington law, equipment manufacturer could
    not be held liable for tortious interference with business
    relations when manufacturer merely exercised express
    contractual right to cancel distribution agreement),
    cert. denied, 
    525 U.S. 812
    , 
    119 S. Ct. 46
    , 
    142 L. Ed. 2d 36
     (1998); Allen v. Oil Shale Corp., 
    570 F.2d 154
    , 155
    (6th Cir. 1978) (trial court properly directed verdict
    for defendant when petroleum supply contracts were
    terminable by either party at will); Hendler v. Cuneo
    Eastern Press, Inc., 
    279 F.2d 181
    , 184 (2d Cir. 1960)
    (protection of contractual right in defendant ordinarily
    justifies interference with another’s contract); Mac
    Enterprises, Inc. v. Del E. Webb Development Co., 
    132 Ariz. 331
    , 336, 
    645 P.2d 1245
     (App. 1982) (lessor had
    right to cancel lease of primary tenant and, therefore,
    was not subject to damages for tortious interference
    of contract between primary lessee and sublessee);
    Florida Telephone Corp. v. Essig, 
    468 So. 2d 543
    , 544–45
    (Fla. App. 1985) (when contract expressly reserved to
    defendant right to promptly remove subcontractors’
    employees from job, defendant was privileged to inter-
    fere with subcontractor’s relationship with general con-
    tractor, regardless of motive); Annot., ‘‘Liability for
    Procuring Breach of Contract,’’ 
    26 A.L.R.2d 1227
    , 1259,
    § 23 (1952) (unqualified contractual right or privilege
    can be exercised, regardless of motive, without incur-
    ring liability).15
    Moreover, the plaintiffs were entitled to recover only
    those damages that were the direct result of the defen-
    dants’ tortious interference with their reasonable busi-
    ness expectancies. To prevail on such a claim, ‘‘it [must]
    appear that, except for the tortious interference of the
    defendant, there was a reasonable probability that the
    plaintiff would have entered into a contract or made a
    profit. . . . There must be some certainty that the
    plaintiff would have gotten the contract but for the
    fraud.’’ (Citations omitted; internal quotation marks
    omitted.) Goldman v. Feinberg, 
    130 Conn. 671
    , 675, 
    37 A.2d 355
     (1944); see also Golembeski v. Metichewan
    Grange No. 190, 
    20 Conn. App. 699
    , 703, 
    569 A.2d 1157
    (‘‘[s]tated simply, to substantiate a claim of tortious
    interference with a business expectancy, there must be
    evidence that the interference resulted from the defen-
    dant’s commission of a tort’’ (emphasis added)), cert.
    denied, 
    214 Conn. 809
    , 
    573 A.2d 320
     (1990).
    In the present case, the plaintiffs’ claims are predi-
    cated on the allegation that Wesleyan had no intention
    of ever renewing its contract with them. Accordingly,
    even if Wesleyan had engaged in no misleading or other-
    wise tortious conduct, and had simply exercised its
    contractual right to terminate the Greek Organization
    Standards Agreement in a transparent and straightfor-
    ward manner, the plaintiffs would have been in no bet-
    ter position with respect to their future contractual
    relations with Wesleyan students after June 18, 2015.
    Kent could not have harbored any reasonable expecta-
    tion that Wesleyan would continue to bless and facili-
    tate its business with DKE members after that time.
    Accordingly, damages, if any were incurred, were avail-
    able to compensate Kent for interference with its rights
    only under the 2014–2015 contract.
    For all of these reasons, we conclude that the trial
    court’s failure to correctly instruct the jury as to the
    law governing the damages that a plaintiff may recover
    for tortious interference with its business expectancies
    requires a retrial on that count. See, e.g., Herrera v.
    Madrak, 
    58 Conn. App. 320
    , 326, 
    752 A.2d 1161
     (2000)
    (‘‘[t]he general rule is that [t]he decision to retain the
    jury verdict on the issue of liability and order a rehearing
    to determine only the issue of damages should never
    be made unless the court can clearly see that this is
    the way of doing justice in [a] case’’ (internal quotation
    marks omitted)).
    B
    Negligent Misrepresentation
    At trial, the defendants also sought an instruction
    that, with respect to the plaintiffs’ negligent misrepre-
    sentation claim, any damages awarded should be lim-
    ited to those necessary to compensate the plaintiffs for
    losses incurred as a result of relying on the defendants’
    alleged representations. Although the defendants do
    not expressly reference this instruction in their brief
    to this court, they make essentially the same argument
    on appeal in contending that there was insufficient evi-
    dence of detrimental reliance to sustain the jury’s ver-
    dict on the plaintiffs’ negligent misrepresentation claim.
    For the sake of expediency, we address the defendants’
    claim in the context of the trial court’s jury instructions
    rather than as a challenge to the sufficiency of the
    evidence.
    As a general matter, the damages available to a plain-
    tiff in connection with a claim for negligent misrepre-
    sentation are measured by the plaintiff’s costs incurred
    in reliance on the defendant’s misstatements and false
    promises, rather than by the profits that the plaintiffs
    hoped to accrue therefrom. See 3 Restatement (Sec-
    ond), Torts § 552B (1) (b) and (2), p. 140 (1977) (plaintiff
    may recover for pecuniary loss sustained in reliance
    on negligent misrepresentation but recovery does not
    encompass benefit of plaintiff’s contract with defen-
    dant);16 see also Bailey Employment System, Inc. v.
    Hahn, 
    545 F. Supp. 62
    , 73 and n.10 (D. Conn. 1982)
    (restitution is appropriate measure of damages with
    respect to CUTPA claim predicated on theory of misrep-
    resentation), aff’d mem., 
    723 F.2d 895
     (2d Cir. 1983),
    and aff’d mem. sub nom. Hahn v. Leighton, 
    723 F.2d 895
     (2d Cir. 1983); Glazer v. Dress Barn, Inc., 
    274 Conn. 33
    , 78, 
    873 A.2d 929
     (2005) (damages in negligent mis-
    representation action are limited to pecuniary losses
    caused by justifiable reliance on information at issue);
    New London County Mutual Ins. Co. v. Sielski, 
    159 Conn. App. 650
    , 662, 
    123 A.3d 925
     (indicating that Con-
    necticut has adopted § 552B of the Restatement (Sec-
    ond) of Torts), cert. granted, 
    319 Conn. 956
    , 
    125 A.3d 533
     (2015) (appeal withdrawn June 29, 2016); Bokma
    Farms, Inc. v. State, 
    302 Mont. 321
    , 325, 
    14 P.3d 1199
    (2000) (loss of anticipated profits was not recoverable
    because it resulted from lack of enforceable contract,
    rather than from plaintiff’s reliance on defendant’s neg-
    ligent misrepresentations).
    In the present case, although the plaintiffs testified
    that they had relied to their detriment on Wesleyan’s
    alleged misrepresentations, such as by hiring an archi-
    tect and otherwise preparing for coeducation of the
    DKE House, they made no attempt to quantify those
    costs. Rather, it is apparent that, in light of the evidence
    and arguments presented at trial, the jury’s award of
    damages was intended to compensate Kent not for its
    reliance damages but, instead, for its expectation, or
    benefit of the bargain losses. Because the trial court
    failed to instruct the jury as to the proper measure of
    Kent’s losses in connection with the plaintiffs’ negligent
    misrepresentation claim, a new trial is required on that
    claim as well.
    V
    SUFFICIENCY OF THE EVIDENCE
    We next consider the defendants’ claim that there was
    insufficient evidence for the jury to find the defendants
    liable under each of the plaintiffs’ four causes of
    action.17 Our resolution of the defendants’ instructional
    error claims in parts III and IV of this opinion largely
    resolves this claim as well. Specifically, although the
    Greek Organization Standards Agreement substantially
    cabins the potential scope of Wesleyan’s liability, as
    a matter of law, that agreement does not immunize
    Wesleyan against the plaintiffs’ claim that it negotiated
    the renewal of the agreement in bad faith.18 We conclude
    that there was sufficient evidence for the jury to have
    found the defendants liable to that limited extent.
    At trial, the plaintiffs sought to establish, among other
    things, that, during the negotiation period, Wesleyan
    promised them that they would not have to coeducate
    at the membership level in order to remain eligible to
    participate in program housing and also that Wesleyan
    would work with them to develop a viable residential
    coeducation plan for the DKE House. They further
    sought to establish that Wesleyan—or at least Roth—
    never intended to keep any of those promises. Rather,
    the coeducation plan was, from the start, a pretext
    to conceal Wesleyan’s true intentions, which allegedly
    were to completely eliminate the residential fraterni-
    ties, to force Kent to sell the DKE House to Wesleyan,
    and/or to depopulate the DKE House due to Roth’s
    personal dislike or distrust of DKE. Finally, the plaintiffs
    sought to establish that they had relied in various ways
    on Wesleyan’s purported false promises and misrepre-
    sentations.
    Although the plaintiffs’ case was hardly overwhelm-
    ing, construing the evidence in the light most favorable
    to sustaining the verdict, as we must, we are persuaded
    that there was sufficient evidence to establish those
    allegations. The discussion that follows is not a compre-
    hensive list of all of the trial evidence in support of the
    plaintiffs’ various allegations but, rather, merely some
    examples of the evidence on the basis of which the jury
    reasonably could have found in favor of the plaintiffs.
    With respect to Wesleyan’s alleged promises, several
    witnesses testified that, during a November 20, 2014
    meeting, Whaley informed members and representa-
    tives of the plaintiffs that DKE would not be required
    to coeducate its membership in order to remain in pro-
    gram housing. Whaley further represented not only that
    Wesleyan would work with the plaintiffs to accomplish
    the residential coeducation of the DKE House, but also
    that the deadline to fully coeducate the house could be
    extended, even beyond the three years that Roth had
    announced, as long as the plaintiffs continued to make
    substantial progress toward that goal. There was further
    testimony that a second representative of the university,
    Wesleyan’s vice president of development, Barbara Jan
    Wilson, offered similar commitments in an e-mail prior
    to that meeting.
    In addition, in a January 21, 2015 e-mail to representa-
    tives of the plaintiffs, Whaley wrote that ‘‘Wesleyan
    is willing to consider DKE for 2015–2016 [p]rogram
    [h]ousing status if DKE is willing to execute [certain
    residential coeducation benchmarks] . . . . I stand
    ready to assist you in any reasonable way so that you
    can refine your plan to comply with our program hous-
    ing requirements and remain in program housing for
    the coming academic year (2015–2016).’’
    During his trial testimony, Whaley arguably could be
    understood to acknowledge that Roth, too, had made
    promises of this sort to the plaintiffs. During Whaley’s
    redirect examination, the plaintiffs’ counsel asked him:
    ‘‘Well, when somebody gives their word, and they say
    you’re going to have three years to implement it, you
    can—like in this case. The president said there’s going
    to be three years to implement coeducation. You take
    that as a promise from the president, and . . . people
    could rely on that, right?’’ Whaley responded: ‘‘That was
    the timeframe that was outlined.’’ Again, on redirect
    examination, the plaintiffs’ counsel asked Whaley about
    Roth’s original, September 22, 2014 coeducation announce-
    ment, in which Roth stated that ‘‘[t]he university looks
    forward to receiving plans from the residential fraterni-
    ties to coeducate, after which it will work closely with
    them to make the transition as smooth as possible.’’
    Again, Whaley could be understood to recognize that
    the announcement represented a promise made by Roth
    to the Wesleyan community.
    The record also contains evidence from which the
    jury reasonably could have concluded that those vari-
    ous promises were insincere and that Roth never
    intended to permit DKE to remain in the program hous-
    ing system or to assist the fraternity in that process.
    On December 4, 2014, Whaley sent an e-mail to the
    plaintiffs reiterating that they could remain eligible for
    program housing even if they did not coeducate DKE
    as an organization and admit women as full members.
    While Whaley was continuing to make those representa-
    tions, however, Wesleying, the Wesleyan student blog,
    published an interview with Roth in which he appeared
    to contradict Whaley’s promises. Roth was quoted as
    stating that ‘‘there won’t be any single sex residential
    Greek organizations in five years. . . . [I]f they don’t
    have . . . women as equal and full members, then they
    won’t exist [as] residential organizations at Wesleyan.’’
    Roth was aware at the time that DKE’s national organi-
    zation barred local chapters from admitting women as
    members and, therefore, that, unless and until the
    national organization changed its policy to permit
    women members, as certain other fraternal organiza-
    tions had, DKE would be unable to comply with the
    condition that he had articulated.
    There also was evidence from which the jury reason-
    ably could have found that Roth and Whaley were driven
    by a hostility toward Greek organizations and harbored
    a desire to eliminate all residential fraternities. Minutes
    of an April 22, 2014 meeting between the two men, for
    example, express the opinion that ‘‘eliminating Greek
    organizations would be ideal . . . .’’
    In addition, there was evidence from which the jury
    reasonably could have found that Roth was motivated
    by a personal dislike of DKE and the DKE House in
    particular. There was testimony that he repeatedly had
    complained about noise emanating from the house,
    which is situated directly across from his own residence
    in the center of the Wesleyan campus. Moreover, during
    direct examination, Roth acknowledged that, in the
    past, he was personally offended that certain DKE mem-
    bers had referred to him as a ‘‘fascist.’’19
    Finally, there was evidence from which the jury rea-
    sonably could have found that Roth never intended
    to permit the plaintiffs to remain in program housing
    because he believed that curtailing their access to Wes-
    leyan student renters and, thus, their cash flow, would
    force them to sell the DKE House to Wesleyan. In a
    July 17, 2014 memorandum to other Wesleyan adminis-
    trators, Whaley discussed various options as to the
    future of residential Greek organizations at the univer-
    sity. One option he outlined was to restrict or terminate
    the Greek houses. Whaley wrote: ‘‘Wesleyan could offer
    to buy the houses . . . . If we then acquire Greek
    houses subsequently, we can divest of 100 beds in [dor-
    mitories] that are in poor condition—a good thing for
    the overall housing program!’’ One month later, on
    August 20, 2014, Roth wrote to Wesleyan’s chairman of
    the board of trustees, Joshua Boger, that, ‘‘[i]f we don’t
    make the [Greek] houses [off limits] to Wesleyan stu-
    dents for social uses, this will be a disaster. . . . If
    we don’t close [down] the houses with the hopes of
    acquiring them, then we shouldn’t go down this road
    at all.’’ This evidence was consistent with testimony
    from various DKE alumni that Wesleyan administrators
    long had coveted the centrally located DKE property
    and recently had inquired as to whether the DKE House
    was for sale.
    There also was evidence from which the jury could
    have determined that, during the negotiation period,
    the plaintiffs relied to their detriment on Wesleyan’s
    false promises and misrepresentations. There was testi-
    mony, for example, that, after having been assured that
    they could remain eligible for program housing without
    coeducating at the membership level, the plaintiffs
    began to work with an architect to develop plans for the
    renovations that would be necessary to accommodate
    female residents.20
    We conclude, then, that there was sufficient evidence
    for the jury to have found that Wesleyan intentionally
    misled the plaintiffs during the negotiation period, lead-
    ing them to reasonably rely on the university’s represen-
    tations that they could remain eligible for program
    housing if they agreed to coeducate the DKE House and
    simply submitted a bare-bones, preliminary residential
    coeducation plan, such as the one submitted by Psi
    Upsilon, when, in fact, Wesleyan was secretly deter-
    mined to terminate its relationship with Kent in the
    hope of being able to acquire the DKE property. We do
    not suggest that this reading of the record is the most
    reasonable, or that we would have been persuaded to
    embrace the plaintiffs’ theories if we had been the triers
    of fact. But we are not prepared to say that no reason-
    able jury, presented with this evidence, could have
    so found.21
    VI
    ISSUES LIKELY TO ARISE ON REMAND
    The defendants have raised various other claims of
    error. Although some of them need not be addressed
    at this time, in light of our disposition of the defendants’
    appeal, we offer brief guidance as to the following two
    issues, which may be expected to confront the trial
    court again on retrial: (1) whether the trial court prop-
    erly instructed the jury as to certain other legal stan-
    dards that govern a CUTPA claim, and (2) whether the
    trial court abused its discretion or acted contrary to
    law in issuing a mandatory injunction requiring that the
    parties reinstate and maintain their contractual rela-
    tions for three additional years.
    A
    Unfair Trade Practices Standard
    We first address the defendants’ contention that the
    trial court improperly instructed the jury regarding the
    definition of unfair trade practices under CUTPA. Con-
    sistent with this court’s precedent, the trial court
    instructed the jury that it should find that Wesleyan
    committed an unfair trade practice if Wesleyan’s con-
    duct violated the so-called cigarette rule. The defen-
    dants contend that, because the Federal Trade
    Commission (FTC) and the federal courts no longer
    apply the cigarette rule as the test governing unfair trade
    practice claims; see, e.g., Soto v. Bushmaster Firearms
    International, LLC, 
    331 Conn. 53
    , 123–24 n.46, 
    202 A.3d 262
    , cert. denied sub nom. Remington Arms Co., LLC
    v. Soto,      U.S.    , 
    140 S. Ct. 513
    , 
    205 L. Ed. 2d 317
    (2019); Connecticut should follow suit and adopt the
    now prevailing federal standard, the substantial unjusti-
    fied injury test. We take this opportunity to clarify that,
    until such time as the legislature chooses to enact a
    different standard, the cigarette rule remains the opera-
    tive standard for unfair trade practice claims under
    CUTPA.
    The historical context of this issue is as follows. ‘‘[I]n
    determining whether a practice violates CUTPA we
    have adopted the criteria [previously] set [forth] in the
    cigarette rule by the [FTC] for determining when a
    practice is unfair: (1) [w]hether the practice, without
    necessarily having been previously considered unlaw-
    ful, offends public policy as it has been established
    by statutes, the common law, or otherwise—in other
    words, it is within at least the penumbra of some [com-
    mon-law], statutory, or other established concept of
    unfairness; (2) whether it is immoral, unethical, oppres-
    sive, or unscrupulous; [or] (3) whether it causes sub-
    stantial injury to consumers, [competitors or other
    businesspersons].’’ (Internal quotation marks omitted.)
    Landmark Investment Group, LLC v. CALCO Con-
    struction & Development Co., 
    318 Conn. 847
    , 880, 
    124 A.3d 847
     (2015). ‘‘[T]he cigarette rule . . . standard
    originated in a policy statement of the [FTC] issued
    more than one-half century ago . . . and rose to promi-
    nence when mentioned in a footnote in Federal Trade
    Commission v. Sperry & Hutchinson Co., 
    405 U.S. 233
    ,
    244–45 n.5, 
    92 S. Ct. 898
    , 
    31 L. Ed. 2d 170
     (1972). The
    decades since have seen a move away from the cigarette
    rule at the federal level. . . . That move culminated
    with a revision of the FTC Act by Congress in 1994,
    which codified the limitations on the FTC’s authority
    to regulate unfair practices. . . . This court has charac-
    terized the federal standard for unfair trade practices
    contained therein as a more stringent test known as
    the substantial unjustified injury test, under which an
    act or practice is unfair [only] if it causes substantial
    injury, it is not outweighed by countervailing benefits to
    consumers or competition, and consumers themselves
    could not reasonably have avoided it.’’ (Citations omit-
    ted; internal quotation marks omitted.) Soto v. Bush-
    master Firearms International, LLC, supra, 
    331 Conn. 123
    –24 n.46.
    As the defendants correctly note, members of this
    court have, at times, indicated an openness to revisiting
    the question of whether to abandon the cigarette rule
    and to adopt the substantial unjustified injury test as
    the proper standard for unfair trade practices under
    CUTPA. See, e.g., Naples v. Keystone Building & Devel-
    opment Corp., 
    295 Conn. 214
    , 238–39, 
    990 A.2d 326
    (2010) (Zarella, J., concurring). At the same time, not-
    withstanding the questions raised in those decisions,
    we consistently have continued to apply the cigarette
    rule as the law of Connecticut. E.g., Landmark Invest-
    ment Group, LLC v. CALCO Construction & Develop-
    ment Co., supra, 
    318 Conn. 880
    .
    In Artie’s Auto Body, Inc. v. Hartford Fire Ins. Co.,
    
    317 Conn. 602
    , 
    119 A.3d 1139
     (2015), we remarked that
    this court had observed ten years earlier that the ciga-
    rette rule is no longer the guiding rule under federal
    unfairness law but that, in the intervening decade, ‘‘the
    legislature ha[d] given no indication that it disap-
    prove[d] of our continued use of the cigarette rule as
    the standard for determining unfairness under CUTPA,
    notwithstanding the federal courts’ abandonment of
    that rule . . . .’’ 
    Id.,
     622 n.13. In Artie’s Auto Body,
    Inc., we again flagged the issue for the legislature, stat-
    ing that, ‘‘[b]ecause of the likelihood that this court will
    be required to address this issue in a future case . . .
    the legislature may wish to clarify its position with
    respect to the proper test.’’ 
    Id.
     Five additional years
    have passed since we issued that invitation, and, still,
    the legislature has given no indication that it is dissatis-
    fied with our continued application of the more con-
    sumer friendly cigarette rule. Accordingly, there now
    is a powerful argument that the legislature has acqui-
    esced in our ongoing application of that standard. See
    12 R. Langer et al., supra, § 2.2, p. 60 (noting that one
    reason to retain cigarette rule standard is that this court
    ‘‘has applied the current standard for [twenty] years
    without legislative action to change the standard’’).
    The contrary argument, that we should adopt the
    current federal standard for unfair trade practices,
    relies primarily on § 42-110b (b), which provides that
    ‘‘[i]t is the intent of the legislature that in construing
    subsection (a) of this section, the [C]ommissioner [of
    Consumer Protection] and the courts of this state shall
    be guided by interpretations given by the Federal Trade
    Commission and the federal courts to Section 5 (a) (1)
    of the Federal Trade Commission Act (15 [U.S.C. §] 45
    (a) (1)), as from time to time amended.’’ (Emphasis
    added.) There are several reasons, however, why § 42-
    110b (b) does not compel us to adopt the substantial
    unjustified injury test. First, the current statutory lan-
    guage was added in a 1976 amendment, replacing a
    provision that stated that ‘‘[u]nfair or deceptive acts or
    practices . . . shall be those practices . . . deter-
    mined to be unfair . . . in rules, regulations or deci-
    sions interpreting the Federal Trade Commission Act
    . . . .’’ (Emphasis added.) General Statutes (Rev. to
    1975) § 42-110b (a); see Public Acts 1976, No. 76-303,
    § 1. The legislature’s apparent purpose in transitioning
    from the ‘‘determined to be unfair’’ language to the
    more flexible ‘‘guided by’’ language was to make clear
    that the Commissioner of Consumer Protection and
    our state courts are not to be constrained, in applying
    CUTPA, to find actionable only those practices that
    have been deemed unlawful under the FTC Act. 12 R.
    Langer et al., supra, § 2.6, p. 92.
    Second, ‘‘[w]e have . . . repeatedly looked to the
    reasoning and decisions of the Supreme Judicial Court
    of Massachusetts with regard to the scope of CUTPA.’’
    Normand Josef Enterprises, Inc. v. Connecticut
    National Bank, 
    230 Conn. 486
    , 521, 
    646 A.2d 1289
    (1994). Although the Massachusetts counterpart to
    CUTPA contains language substantially similar to that
    of § 42-110b (b); see Mass. Ann. Laws ch. 93A, § 2 (Lex-
    isNexis 2012);22 the courts of that state have continued
    to define unfair trade practices according to a version
    of the cigarette rule. See, e.g., UBS Financial Services,
    Inc. v. Aliberti, 
    483 Mass. 396
    , 412, 
    133 N.E.3d 277
    (2019); see also 12 R. Langer et al., supra, § 2.6 p. 91
    n.1. Indeed, Connecticut and Massachusetts are two
    among sixteen states—out of twenty-eight that prohibit
    unfair trade practices generally—that continue to apply
    the cigarette rule, even though a number of those states’
    unfair trade practice statutes likewise counsel defer-
    ence to the FTC’s interpretations. 12 R. Langer et al.,
    supra, § 2.2, pp. 53–54 and n.128.
    One possible reason for this is that the federal stan-
    dard is applied primarily in the regulatory context—
    there is no private right of action under the FTC Act—
    whereas CUTPA and sister state consumer protection
    laws often must be applied by juries in private consumer
    actions. See id., pp. 56–58. The substantial unjustified
    injury test is less readily administrable by a jury and,
    therefore, arguably ill-suited for state statutes such as
    CUTPA. See id. In any event, for all the foregoing rea-
    sons, we reject the defendants’ argument that the trial
    court improperly instructed the jury as to the first ele-
    ment of a private CUTPA claim. Until such time as the
    legislature chooses to enact a different standard, the
    cigarette rule is and will remain the operative standard
    for unfair trade practice claims under CUTPA.
    B
    Mandatory Injunction
    Lastly, we consider the defendants’ claim that, if their
    conduct did violate CUTPA, the trial court abused its
    discretion or acted contrary to law when it issued a
    mandatory injunction requiring Wesleyan to enter into
    a new contract with the plaintiffs that allows them again
    to house Wesleyan students as a program housing
    option and that affords them three years in which to
    fully coeducate the DKE House. We agree that, even
    construing the factual record in a manner consistent
    with the jury verdict and giving due deference to the
    trial court’s credibility determinations, the injunction
    issued was not warranted.
    The following additional procedural history is rele-
    vant to this issue. After the jury returned its verdict in
    favor of the plaintiffs, the plaintiffs filed a motion in
    the trial court seeking equitable relief in the form of
    specific performance. Specifically, they sought an order
    requiring Wesleyan to include the DKE House as a pro-
    gram housing option and allowing DKE members full
    access to reside and engage in social activities at the
    house ‘‘as they had prior to [the implementation of
    Wesleyan’s coeducation] policy . . . .’’ (Internal quota-
    tion marks omitted.) The trial court concluded that
    equitable relief was necessary to make the plaintiffs
    whole because, among other things, the plaintiffs had
    participated in Wesleyan’s program housing system for
    many years, other residential Greek organizations had
    been given three years in which to implement a viable
    coeducational scheme, and Wesleyan had committed
    to giving DKE the same opportunity as those other
    organizations to adapt to the new policy. The court also
    alluded to the fact that the jury had found that Wesleyan
    acted arbitrarily, capriciously, or in bad faith.
    Consistent with those findings, the court issued the
    following order: ‘‘Kent . . . and DKE are ordered to
    submit and reaffirm in current form the plan for coedu-
    cation of 276 High Street on or before January 15, 2018.
    . . . Wesleyan . . . is ordered to include the DKE
    House . . . as an option in its offering of program
    housing for the . . . 2018 [fall] semester. Kent . . .
    and DKE, as organizations, and [Wesleyan], are ordered
    to enter into a Greek [Organization] Standards Agree-
    ment, which agreement is necessary to allow Kent . . .
    and DKE to house Wesleyan students for the 2018 fall
    semester. Under this order, DKE is not authorized to
    occupy or utilize the premises at 276 High Street until
    the start of the 2018 fall semester. Except as provided
    herein, the agreement is to be the same Greek [Organi-
    zation] Standards Agreement that Wesleyan enters into
    with other residential Greek organizations. The Greek
    [Organization] Standards Agreement to be executed by
    the parties should contain the same nondiscrimination
    clause that was previously agreed to by the parties. . . .
    The court retains jurisdiction to ensure compliance with
    this order. This order is without prejudice to Wesleyan
    . . . to enforce its rights under the agreement, subject
    to its obligations under the agreement.’’ (Citation
    omitted.)
    The trial court provided the following additional
    ‘‘guidance’’ in the event that further proceedings might
    become necessary to enforce the order: ‘‘The purpose
    of this order is to place the plaintiffs and [Wesleyan]
    in the same position they would have been in had Wes-
    leyan accepted the plaintiffs’ plan for coeducation . . .
    when it was submitted to [Wesleyan] in 2015. The three
    year period for full coeducation of [the] DKE House
    should begin with the . . . 2018 [fall] semester. It is
    expected that the plaintiffs will diligently fulfill the obli-
    gations they have committed to under their coeducation
    plan. It is also expected that, as to the plaintiffs, Wes-
    leyan will apply the same standards for compliance
    with the plan of coeducation of residential Greek orga-
    nizations that it has applied to other similar organiza-
    tions.’’ The court finally noted: ‘‘The order issued herein
    is not intended to overturn, modify, or thwart Wesley-
    an’s plan of coeducation of residential Greek organiza-
    tions. To the contrary, in fashioning this relief, the court
    has sought to provide an instrumentality to bring about
    compliance with the coeducation plan by all parties.’’
    The defendants contend that the court’s order, as
    refined and illuminated by the accompanying guidance,
    is both legally unsound and an abuse of the court’s dis-
    cretion.
    The following principles pertaining to injunctive
    relief govern our review of this issue. As a general
    matter, ‘‘[t]he granting of [such] relief is within the
    trial court’s discretion. In exercising this discretion,
    the court must balance the competing interests of the
    parties . . . and [t]he relief granted must be compati-
    ble with the equities of the case.’’ (Citation omitted;
    internal quotation marks omitted.) Dukes v. Durante,
    
    192 Conn. 207
    , 225, 
    471 A.2d 1368
     (1984). Specifically,
    the trial court ‘‘may consider and balance the injury
    complained of with that which will result from interfer-
    ence by injunction.’’ Moore v. Serafin, 
    163 Conn. 1
    , 6,
    
    301 A.2d 238
     (1972).
    More stringent standards, however, govern the issu-
    ance of mandatory injunctions. Unlike a prohibitory
    injunction—an order of the court that merely maintains
    the status quo by restraining a party from the commis-
    sion of some act—a mandatory injunction is a court
    order that commands a party to perform some affirma-
    tive act. E.g., Tomasso Bros., Inc. v. October Twenty-
    Four, Inc., 
    230 Conn. 641
    , 652, 
    646 A.2d 133
     (1994).
    ‘‘Relief by way of mandatory injunction is an extraordi-
    nary remedy granted in the sound discretion of the court
    [but] only under compelling circumstances.’’ (Internal
    quotation marks omitted.) Monroe v. Middlebury Con-
    servation Commission, 
    187 Conn. 476
    , 480, 
    447 A.2d 1
     (1982); see also Cheryl Terry Enterprises, Ltd. v.
    Hartford, 
    270 Conn. 619
    , 650, 
    854 A.2d 1066
     (2004)
    (‘‘[m]andatory injunctions are . . . disfavored as a
    harsh remedy and are used only with caution and in
    compelling circumstances’’ (internal quotation marks
    omitted)), overruled in part on other grounds by Trem-
    ont Public Advisors, LLC v. Connecticut Resources
    Recovery Authority, 
    333 Conn. 672
    , 
    217 A.3d 953
     (2019).
    Mandatory injunctions are deemed to be ‘‘drastic’’ reme-
    dies; Herbert v. Smyth, 
    155 Conn. 78
    , 85, 
    230 A.2d 235
    (1967); because, among other things, they may place
    the trial court in the undesirable position of having
    to monitor, construe, and police the parties’ private
    conduct, relationship, and contractual dealings on an
    ongoing basis. See, e.g., Cheryl Terry Enterprises, Ltd.
    v. Hartford, 
    supra,
     651 n.22. Those concerns are height-
    ened in a case such as this, which arises in a unique
    context involving student living arrangements at a pri-
    vate university occurring within a highly charged atmo-
    sphere arising from an ongoing local and national
    dialogue about gender equality and student safety in
    the higher education setting.23
    Applying these principles to the present appeal, we
    conclude that the trial court abused its discretion in
    issuing an injunction that requires Wesleyan (1) to rein-
    state the DKE House as a program housing option,
    (2) to enter into a new Greek Organization Standards
    Agreement with the plaintiffs, and (3) to afford the
    plaintiffs three years in which to coeducate. We reach
    this conclusion primarily because, depending on how
    the ambiguous terms of the trial court’s injunction are
    interpreted, either the order is unenforceable and,
    therefore, a nullity, or it impermissibly expands the
    terms of the parties’ contractual relationship beyond
    those to which they agreed.
    The court’s order requires the parties to enter into
    ‘‘the same Greek [Organization] Standards Agreement
    that Wesleyan enters into with other residential Greek
    organizations.’’ Those agreements, including ones
    renewed following Wesleyan’s announcement of the
    new residential coeducation policy; see footnote 10 of
    this opinion; permit Wesleyan to terminate the relation-
    ship without cause upon thirty days’ notice. The trial
    court indicated that its ‘‘order is without prejudice to
    Wesleyan . . . to enforce its rights under the agree-
    ment . . . .’’ Accordingly, the most reasonable reading
    of the injunction is that, if Wesleyan were required to
    enter into a new Greek Organization Standards Agree-
    ment with the plaintiffs, nothing would bar the univer-
    sity from immediately giving notice of its plan to
    terminate that agreement, assuming that its officers
    remain of the belief that they cannot successfully part-
    ner with DKE, whether due to personal animus, distrust
    arising from the present litigation, incompatible visions
    of residential coeducation, or other reasons.
    It is blackletter law that ‘‘an injunction will not be
    granted against a party who can substantially nullify
    the effect of the order by exercising a power of termina-
    tion or avoidance.’’ 3 Restatement (Second), Contracts,
    supra, § 368 (1), p. 195; see also id., § 368, comment
    (a), pp. 195–96 (injunction is pointless if party may
    terminate on short notice or if notice period is substan-
    tial, such as thirty days or more, but substantial perfor-
    mance cannot be rendered within that period). If the
    injunction at issue in the present case went into effect
    today, and Wesleyan immediately exercised its right
    to terminate and gave the plaintiffs thirty days’ notice
    thereof, the plaintiffs’ right to participate in program
    housing would be extinguished before the commence-
    ment of the next academic semester. Under this inter-
    pretation of the trial court’s order, then, the injunction
    is unenforceable and, thus, is without legal effect.
    On the other hand, the trial court also provided guid-
    ance implying that its order should be implemented as
    if (1) Wesleyan had accepted the plaintiffs’ coeducation
    plan, (2) the plaintiffs had been afforded three years in
    which to coeducate, and (3) Wesleyan had agreed to
    apply the same coeducation standards to DKE as to the
    university’s other residential fraternities. If we under-
    stand this guidance to mean that Wesleyan cannot ter-
    minate its relationship with the plaintiffs for three years
    after the order goes into effect, or at least that Wesleyan
    cannot do so for any currently existing reasons, then
    the injunction becomes problematic in various other
    ways. Most of these boil down to the fact that the trial
    court has imposed a binding, long-term relationship,
    one requiring ongoing collaboration and cooperation,
    on parties who, despite their decades long partnership,
    have never formally chosen to enter into that sort of
    contractual agreement, and between whom mutual
    respect and trust have been lost. As we noted, those
    concerns are heightened in the present case, situated
    as they are at the intersection of an intense, ongoing
    debate over gender inclusion, campus violence, and the
    role of the residential experience in the higher educa-
    tion mission.
    ‘‘It is axiomatic that courts do not rewrite contracts
    for the parties.’’ (Internal quotation marks omitted.)
    Gibson v. Capano, 
    241 Conn. 725
    , 732, 
    699 A.2d 68
    (1997). Accordingly, ‘‘it is well settled that we will not
    import terms into [an] agreement . . . that are not
    reflected in the contract.’’ (Internal quotation marks
    omitted.) Ramirez v. Health Net of the Northeast, Inc.,
    
    285 Conn. 1
    , 16, 
    938 A.2d 576
     (2008). In particular, a
    court may not, to effectuate the parties’ ability to
    achieve their contractual ends, impose orders that
    expand or exceed the terms of their agreement. See,
    e.g., Nassra v. Nassra, 
    139 Conn. App. 661
    , 669, 
    56 A.3d 970
     (2012). In the present case, the residential
    fraternities and Wesleyan always have chosen to enter
    into one year contracts terminable at will by either
    party. As we noted, there is no claim, and the trial court
    made no finding, that Wesleyan agreed to waive or
    modify this provision of the contract. Accordingly, if
    the trial court intended to bind Wesleyan to a three
    year housing agreement with the plaintiffs, that aspect
    of the order represented an expansion of the terms
    of the Greek Organization Standards Agreement and
    was improper.
    An injunction that nullifies Wesleyan’s long-standing
    contractual right to terminate its relationship with the
    plaintiffs at its sole discretion would be especially trou-
    bling in that it would place the university at a decided
    disadvantage relative to the fraternity. If disagreements
    arose over coeducation, discipline, or other matters, as
    they quite likely would, the plaintiffs would remain free
    to cut ties with Wesleyan as they saw fit, whereas Wes-
    leyan could part ways only with the court’s blessing.
    Enforcing Wesleyan’s extracontractual promises in that
    manner would destroy the mutuality of obligation for
    which the parties have bargained. See, e.g., Bower v.
    AT & T Technologies, Inc., 
    852 F.2d 361
    , 364 (8th
    Cir. 1988).
    The defendants suggest various additional, albeit
    related, rationales as to why the trial court’s issuance
    of a mandatory injunction was improper. They contend,
    for example, that the injunction (1) is inconsistent with
    the limited scope of their potential liability, as cabined
    by the Greek Organization Standards Agreement, (2)
    improperly forces hostile, mistrustful parties to enter
    into a prolonged relationship that will require close,
    ongoing collaboration on issues ranging from academic
    programming to student safety, (3) necessitates a
    degree of ongoing judicial supervision over and inter-
    vention into the parties’ dealings that is plainly dispro-
    portionate to any potential benefits to be gained
    therefrom, and (4) impermissibly intrudes on Wesley-
    an’s academic freedom and responsibility to ensure stu-
    dent safety. Although these arguments may well have
    merit, we need not address them further at this time
    in light of our foregoing discussion concerning the
    impropriety of the injunctive relief issued.
    The judgment is reversed and the case is remanded
    for a new trial.
    In this opinion the other justices concurred.
    * This case originally was scheduled to be argued before a panel of this
    court consisting of Chief Justice Robinson and Justices Palmer, McDonald,
    D’Auria, Mullins, Kahn and Ecker. Although Justice Palmer was not present
    when the case was argued before the court, he has read the briefs and
    appendices, and listened to a recording of the oral argument prior to partici-
    pating in this decision.
    The listing of justices reflects their seniority status on this court as of
    the date of oral argument.
    ** March 5, 2021, the date that this decision was released as a slip opinion,
    is the operative date for all substantive and procedural purposes.
    1
    The case was withdrawn as to two other plaintiffs, Tucker Ingraham
    and Zac Cuzner, prior to trial.
    2
    Our resolution of the appeal on this ground makes it unnecessary to
    resolve the parties’ other claims. In part VI of this opinion, however, we
    offer some guidance on issues that are likely to arise again on retrial. See,
    e.g., State v. T.R.D., 
    286 Conn. 191
    , 206, 
    942 A.2d 1000
     (2008).
    3
    No evidence was presented at trial that any female had complained of
    any improper or offensive treatment by a Wesleyan DKE member or at the
    DKE House. Nor was any evidence presented that there ever had been a
    complaint of sexual assault or binge drinking at the DKE House.
    4
    Aside from DKE and Psi Upsilon, the only other two residential fraterni-
    ties active at Wesleyan at the time were Alpha Delta Phi, which already
    had coeducated at the membership level, and Beta Theta Pi, which was
    subsequently suspended and lost its charter due to an unrelated incident.
    5
    The jury declined the defendants’ invitation to find that Kent had failed
    to mitigate its losses by, for example, renting the DKE House to other parties.
    6
    With respect to plaintiff Jancze, the defendants argued that his claims
    were barred by the housing contract that all Wesleyan students sign, which
    expressly provides that students are not guaranteed to receive a specific
    housing assignment of their choosing.
    7
    All subsequent references to the trial court are to Domnarski, J.
    8
    That injunction has been stayed pending the resolution of this appeal.
    9
    Any expectation by the plaintiffs that they would be entitled to play a
    perpetual role in the Wesleyan community would have been especially ill-
    founded in light of the ongoing national debate over the role of fraternities
    on college campuses and, in particular, the apparent trend toward abolishing
    Greek systems among Wesleyan’s peer institutions. See, e.g., N. Horton,
    ‘‘Traditional Single-Sex Fraternities on College Campuses: Will They Survive
    in the 1990s?,’’ 
    18 J.C. & U.L. 419
    , 422 and n.8 (1992).
    10
    It is noteworthy in this respect that the other residential fraternities,
    Psi Upsilon and Alpha Delta Phi, which, the plaintiffs contend, received
    preferential treatment from the university, have continued to enter into
    Greek Organization Standards Agreements that are freely terminable by
    either party without cause. There is no indication, then, that Wesleyan’s
    public commitment to support coeducation of the residential fraternities
    over a three year period has been interpreted as a modification of its contrac-
    tual rights under the agreement.
    11
    The court instructed the jury as follows: ‘‘The plaintiffs claim that they
    are entitled to recover based upon a legal principle known as promissory
    estoppel. For you to find for the plaintiffs under this legal principle, the
    plaintiffs must establish that (1) the defendants made clear and unambiguous
    promises, (2) the defendants reasonably should have expected the plaintiffs
    to take acts in reliance on those promises, (3) the plaintiffs reasonably acted
    based upon those promises, and (4) enforcement of that promise is the only
    way to avoid injustice to the plaintiffs.’’
    12
    Because the issue has not been raised, we express no opinion as to
    whether the provision of student housing by a private university such as
    Wesleyan is performed in the conduct of its trade or commerce for purposes
    of CUTPA or is so peripheral to its central educational mission as to fall
    outside CUTPA’s purview.
    13
    The court also instructed the jury regarding mitigation of damages and
    the rule against double recovery of damages.
    14
    We do not mean to suggest that Kent’s compensable injuries necessarily
    were limited to its lost profits. For example, if Kent was responsible for
    fixed costs, such as building maintenance, insurance, and property taxes
    for the DKE House, which costs Kent was required to continue to shoulder
    regardless of whether the house was occupied by paying students, then
    those costs also were compensable losses. See, e.g., Hi-Shear Technology
    Corp. v. United States, 
    53 Fed. Cl. 420
    , 444 (2002), aff’d, 
    356 F.3d 1372
     (Fed.
    Cir. 2004). One would assume, however, that a not insignificant portion of
    the lost rent would have gone to cover variable costs such as janitorial
    services, utilities, and the provision of food for the students. The jury should
    have been instructed that lost revenues that merely would have offset those
    sorts of variable costs, which Kent did not have to pay while the DKE
    House sat empty, were not available as damages. To the extent that the
    jury calculated benefit of the bargain losses using estimates of Kent’s lost
    gross revenues for certain years, that was not a valid method of calculating
    damages because the jury failed to subtract costs that Kent saved as a result
    of not doing business with Wesleyan. Hypothetically, then, if Kent had spent
    $50,000 providing food for student residents of the DKE House, and Kent’s
    gross revenues included $50,000 that the students paid to Kent to cover the
    costs of providing that food, Kent would not be entitled to recover that
    unspent $50,000 as expectation damages.
    15
    Should the issue arise on remand, we note that the defendants, had
    they sought one, also would have been entitled to an instruction as to the
    significant limits that the Greek Organization Standards Agreement placed
    on Wesleyan’s potential liability for tortious interference with the plaintiffs’
    business expectancies. See part IV of this opinion. Because the issue has
    not been raised, we need not determine whether the trial court’s charge as
    to the law of tortious interference also was defective because it failed to
    instruct the jury that, as a general matter, to be liable for tortious interference
    with business expectancies, a defendant must be an outsider to the business
    relationship at issue. That is to say, a person cannot tortiously interfere
    with a contractual arrangement, existing or anticipated, to which the person
    is a party. See, e.g., Metcoff v. Lebovics, 
    123 Conn. App. 512
    , 520, 
    2 A.3d 942
     (2010); see also Bai Haiyan v. Hamden Public Schools, 
    875 F. Supp. 2d 109
    , 134 (D. Conn. 2012) (under Connecticut law, ‘‘[t]here can be no
    intentional interference with contractual relations by someone who is
    directly or indirectly a party to the contract’’ (emphasis added; internal
    quotation marks omitted)).
    16
    We recognize that comment (b) to § 552B suggests that benefit of the
    bargain damages might be appropriate if a defendant engaged in fraudulent
    conduct. See 3 Restatement (Second), Torts, supra, § 552B, comment (b),
    p. 141. For present purposes, we need not determine the applicability or
    scope of that exception under Connecticut law because the plaintiffs did
    not allege fraud with respect to their negligent misrepresentation claim.
    17
    We note that it is the usual practice of this court to address challenges
    to the sufficiency of the evidence before addressing claims of instructional
    error, because the former, if successful, generally will entitle the party
    asserting the evidentiary sufficiency challenge to judgment on the merits,
    rather than merely a new trial. See, e.g., State v. Padua, 
    273 Conn. 138
    ,
    178–79, 
    869 A.2d 192
     (2005). Under the unique circumstances of the present
    case, however, addressing the instructional claims at the outset cuts the
    shorter path and does not prejudice the defendants.
    18
    For the sake of brevity, and because the plaintiffs’ various allegations
    largely overlap and cut across their four causes of action, we discuss the
    evidence in support of the jury’s verdict in general terms, rather than with
    reference to each specific theory of liability. We express no view as to
    whether the plaintiffs may prevail at a new trial on their claim for tortious
    interference of business expectancies. See footnote 15 of this opinion.
    19
    Roth testified: ‘‘I was offended to be called a fascist. But it’s perfectly
    in their right . . . to call people names . . . as [it] is in our right not to
    approve such entities for housing our students.’’
    20
    Whether these allegations are sufficient to establish detrimental reliance
    or ascertainable/pecuniary loss under each of the plaintiffs’ four causes of
    action, in the absence of evidence that the plaintiffs compensated their
    architect financially or made any other financial outlays, is a very close
    question. At the very least, we think that a jury reasonably could have found
    that the ascertainable loss element of CUTPA was satisfied. See, e.g., Artie’s
    Auto Body, Inc. v. Hartford Fire Ins. Co., 
    287 Conn. 208
    , 218–19, 
    947 A.2d 320
    (2008) (‘‘[A]scertainable loss . . . may be proven by establishing, through
    a reasonable inference, or otherwise, that the defendant’s unfair trade prac-
    tice has caused the plaintiff [injury]. . . . The fact that a plaintiff fails to
    prove a particular loss or the extent of the loss does not foreclose the
    plaintiff from obtaining injunctive relief and [attorney’s] fees pursuant to
    CUTPA if the plaintiff is able to prove by a preponderance of the evidence
    that an unfair trade practice has occurred and a reasonable inference can
    be drawn by the trier of fact that the unfair trade practice has resulted in
    a loss to the plaintiff.’’ (Emphasis omitted; internal quotation marks omit-
    ted.)); see also Service Road Corp. v. Quinn, 
    241 Conn. 630
    , 641–44, 
    698 A.2d 258
     (1997) (trier of fact reasonably could have inferred that deployment
    of video cameras facing entrances to exotic dance clubs would have
    adversely impacted clubs’ business so as to satisfy ascertainable loss element
    of CUTPA); Hinchliffe v. American Motors Corp., 
    184 Conn. 607
    , 614, 
    440 A.2d 810
     (1981) (‘‘[u]nder CUTPA, there is no need to . . . prove the amount
    of the ascertainable loss’’).
    21
    The defendants’ arguments to the contrary notwithstanding, the plain-
    tiffs’ claims are not barred by the statute of frauds, insofar as the plaintiffs’
    eligibility to remain in program housing for the 2015–2016 academic year
    was a question that could be—and was—definitively resolved in less than
    one year following the public and private statements on which the plaintiffs
    claim to have relied. See, e.g., C. R. Klewin, Inc. v. Flagship Properties,
    Inc., 
    220 Conn. 569
    , 578, 
    600 A.2d 772
     (1991).
    22
    Mass. Ann. Laws ch. 93A, § 2, provides in relevant part: ‘‘(a) Unfair
    methods of competition and unfair or deceptive acts or practices in the
    conduct of any trade or commerce are hereby declared unlawful.
    ‘‘(b) It is the intent of the legislature that in construing paragraph (a) of
    this section . . . the courts will be guided by the interpretations given by
    the Federal Trade Commission and the Federal Courts to section 5 (a) (1)
    of the Federal Trade Commission Act . . . .’’ (Citation omitted.)
    23
    Again, all of this assumes, without deciding, that CUTPA even governs
    the student housing arrangements of a private university. See footnote 12
    of this opinion.