Varley v. First Student, Inc. ( 2015 )


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    MIRANDA VARLEY v. FIRST
    STUDENT, INC., ET AL.
    (AC 36826)
    Gruendel, Alvord and Flynn, Js.
    Argued February 19—officially released July 14, 2015
    (Appeal from Superior Court, judicial district of
    Middlesex, Aurigemma, J.)
    Theodore W. Heiser, for the appellant (plaintiff).
    Peter J. Murphy, for the appellee (defendant Regional
    School District 4).
    Opinion
    GRUENDEL, J. The plaintiff, Miranda Varley, appeals
    from the summary judgment rendered by the trial court
    in favor of the defendant, Regional School District 4.1
    The plaintiff claims that the court improperly deter-
    mined that no genuine issue of material fact existed as
    to whether (1) the defendant was her employer for
    purposes of analyzing her wrongful discipline and dis-
    charge claim under General Statutes § 31-51q, and (2)
    the defendant tortiously interfered with her contractual
    employment relationship. We affirm the judgment of
    the trial court.
    Mindful of the procedural posture of the case, we set
    forth the following facts as gleaned from the pleadings,
    affidavits and other proof submitted, viewed in a light
    most favorable to the plaintiff. See Martinelli v. Fusi,
    
    290 Conn. 347
    , 350, 
    963 A.2d 640
    (2009). The defendant
    is a regional school district organized under General
    Statutes § 10-39 et seq. It encompasses the towns of
    Chester, Deep River and Essex. Those towns retain
    individual boards of education that oversee their
    respective pre-kindergarten through sixth grade educa-
    tional programs. The Region 4 Board of Education over-
    sees educational programs for grades seven through
    twelve. The defendant’s supervision district committee
    (committee) is comprised of members from those four
    boards of education. The committee oversees the
    shared services of those entities, including school
    bus services.
    In June, 2006, the committee entered into a contract
    with First Student Transportation, Inc. (First Student),
    to secure transportation services for the defendant
    (contract). That contract details certain responsibilities
    of ‘‘bus drivers employed by’’ First Student. In addition,
    the contract provides that First Student will ‘‘discon-
    tinue the utilization under this contract of operators
    considered unsatisfactory by the Superintendent of
    Schools upon written notice thereof.’’ In March, 2010,
    an amendment was executed that extended the contract
    through the 2014–2015 school year and increased com-
    pensation rates. That amendment further specified that
    ‘‘[e]xcept as expressly modified, amended or supple-
    mented herein, the [c]ontract is hereby reaffirmed and
    ratified by the parties in its entirety.’’
    First Student hired the plaintiff as a school bus driver
    in 2008. During the 2009–2010 school year, she was
    assigned to certain routes in Clinton, and occasionally
    provided ‘‘fill in’’ coverage for routes with the defen-
    dant. At the start of the 2010–2011 school year, First
    Student assigned the plaintiff to route four with the
    defendant, which consisted of a kindergarten run in
    Essex and an elementary school run in Chester. The
    plaintiff encountered ‘‘a lot of problems’’ on that ele-
    mentary school run. As she explained in her deposition
    testimony: ‘‘I got this run from a prior bus driver who
    had no control over the kids, so they were free to think
    it was okay to walk up and down the aisles, scream
    out the window, throw things out the window.’’ In an
    effort to ameliorate that behavior, the plaintiff estab-
    lished assigned seats for each student, which led to
    complaints from a parent whose special education child
    was forced to sit by himself.
    On one afternoon, the plaintiff encountered unruly
    behavior by students while driving them home from
    Chester Elementary School. After checking with Frank
    Kulick, her supervisor at First Student, she turned the
    bus around and returned to the school. Once at the
    school, the plaintiff was met by Principal Mike Barile,
    who was ‘‘infuriated’’ with her for doing so because a
    child with a known medical issue needed to get home
    immediately. The plaintiff testified that Barile thought
    her conduct in bringing the bus back to the school was
    a danger to the student. On another occasion, Barile
    confronted the plaintiff on the school sidewalk after
    receiving a complaint from someone who had walked
    by her bus and overheard her screaming at the chil-
    dren inside.
    In light of the foregoing, the defendant’s representa-
    tives met with Kulick. In a letter dated November 10,
    2010, Kulick informed the plaintiff that she ‘‘needed to
    be removed from your route [in Chester] and receive
    additional training regarding certain aspects of your job
    as a school bus driver.’’2 Kulick reassigned the plaintiff
    to a route in Clinton and assured her that ‘‘you are
    not losing your employment with First Student or any
    standard hours.’’ He further asked the plaintiff to
    ‘‘[p]lease keep this district matter confidential.’’
    Days later, the plaintiff went to the office of Ruth I.
    Levy, the defendant’s superintendent of schools. The
    plaintiff inquired as to why she had been removed from
    her route in Chester. That confrontation upset Kulick,
    who prepared another letter that concerned her encoun-
    ter with Levy, which the plaintiff acknowledged in writ-
    ing on November 19, 2010. Kulick’s letter stated in
    relevant part: ‘‘I . . . counseled you directly and told
    you not to go to [Levy] over this matter. At that time
    you agreed and assured me that you would not. On
    November 16 you went to [Levy’s] [o]ffice unannounced
    in direct conflict with what I had directed you on
    [November] 10. . . . In [my prior letter] I requested
    that you keep this matter confidential due to its sensitiv-
    ity. You have not and I have had many employees
    approach me regarding this matter and your discussions
    of it. This letter is a written warning that you are not
    to go to [Levy] over a work related matter. Further
    instances of this type of behavior will result in further
    progressive discipline up to and including termination.
    . . . I strongly encourage you to conduct yourself pro-
    fessionally over this matter and not have unsolicited
    meetings with our customers.’’
    The following school year, First Student assigned the
    plaintiff to route fourteen with the defendant, which
    involved the Essex Elementary School. Soon after the
    school year commenced, the plaintiff experienced prob-
    lems with one child in particular, identified as John
    Doe in her complaint, who engaged in bullying behavior
    through name-calling and physical contact with other
    children on the bus.3 When the plaintiff issued a verbal
    warning to John Doe, the child responded by swearing
    at her, and telling her to shut up and mind her own
    business. In response, the plaintiff, in accordance with
    the defendant’s policies, thereafter filed written inci-
    dent reports with First Student on approximately six
    to twelve occasions. Copies of those reports were fur-
    nished to the defendant, as well as the child’s guardian,
    who voiced objection thereto.4
    Joanne Beekley, the principal of Essex Elementary
    School, did not consider the reports of John Doe’s
    behavior to constitute reports of bullying ‘‘[d]ue to the
    child’s disability.’’ In light of that undisclosed disability,
    the defendant’s representatives decided to have the
    child’s planning and placement team (team) handle
    those reports. Despite the defendant’s policy requiring
    bus drivers to submit written reports when a student
    strikes another student, the team nonetheless decided
    that it would be preferable to have any future reports
    of physical contact involving John Doe made verbally.
    The purpose of that directive was to avoid ‘‘escalating
    the relationship between the child’s guardian, the
    school, and the [plaintiff],’’ which impaired the team’s
    ability to ‘‘work with the family to deescalate the behav-
    iors . . . .’’5 Levy testified at her deposition that ‘‘when
    there is a special education child who has a specific
    [individualized educational program], that [program]
    would be superseding’’ to any district policy regarding
    written incident reports on its buses.
    Accordingly, Assistant Principal Deborah O’Donnell
    thereafter advised the plaintiff to stop preparing written
    reports on John Doe’s behavior. Instead, O’Donnell
    requested that the plaintiff verbally notify her when he
    exhibited such behavior. When the plaintiff informed
    her supervisor of that request, Kulick responded,
    ‘‘[a]bsolutely not, that’s not protocol and you know
    that.’’ As a result, when John Doe later exhibited such
    behavior on her bus, the plaintiff again prepared a writ-
    ten report.
    Two days later, Kulick received a copy of a memoran-
    dum from Beekley to Levy dated November 16, 2011,
    regarding Beekley’s concerns about the plaintiff’s ‘‘judg-
    ment and appropriateness with students.’’ That memo-
    randum identified four areas of concern. With respect
    to her handling of John Doe, Beekley wrote that the
    plaintiff’s ‘‘reliability in reporting events that happen
    on the bus is questionable, as one child in particular
    seemed to be the target of her bus referrals. When
    investigating we found that other children admitted
    their involvement yet they never were reported to
    administration.’’ Beekley also noted that ‘‘several stu-
    dents . . . needed to meet with the school counselor
    and administration because they were distraught and
    felt they needed to help’’ the plaintiff ‘‘in response to
    comments made by [the plaintiff] regarding her employ-
    ment.’’6 The memorandum further stated that because
    the plaintiff had provided candy to students on Hallow-
    een, Beekley was ‘‘concerned as there might be students
    with allergies, it violates our Wellness Policy, and could
    be a choking hazard.’’7 The memorandum also noted
    that the plaintiff had asked ‘‘at least two students what
    she could purchase for their mother as a Christmas
    gift,’’ which led Beekley to ‘‘question the reason’’ she
    would do so.8 Beekley then stated that those concerns
    had been communicated to Kulick, who assured her
    that the plaintiff ‘‘will be reassigned as soon as possible
    to another school district.’’ In concluding, Beekley
    stated that ‘‘I am not sure that we want [the plaintiff]
    to drive any bus for [our] schools now or in the future.’’
    After receiving that memorandum, Levy spoke with
    Kulick and, pursuant to her authority under the terms
    of the contract, requested that the plaintiff be removed
    from her Essex Elementary School run.9 In her deposi-
    tion testimony, Levy stated that her request was moti-
    vated by concerns about the plaintiff’s judgment and
    communication, as outlined in Beekley’s memorandum.
    In particular, Levy’s decision was informed by ‘‘the con-
    cerns that were brought up regarding a special educa-
    tion student in Chester and then a special education
    student in Essex in regard to overall behavior manage-
    ment on the bus,’’ as well as various complaints from
    parents. Those concerns, as well as the defendant’s
    experience with the plaintiff during the prior school
    year and the plaintiff’s refusal to follow the directive
    not to file written reports on John Doe, collectively
    gave rise to ‘‘a more serious concern’’ about her fitness
    as a bus driver. Levy acknowledged in her deposition
    that she simply informed Kulick of that concern; she
    did not ask him to look into the merits thereof. Levy
    also stated that, in her tenure both as assistant superin-
    tendent and superintendent of schools for the defen-
    dant, she did not recall making any other requests to
    First Student to remove a bus driver.
    On December 1, 2011, the plaintiff attended a meeting
    of the committee. The minutes of that meeting indicate
    that, during the public comment session, the plaintiff
    ‘‘noted that she lives in Ivoryton10 and is a bus driver
    for First Student. She complained that she was let go
    from driving for Chester, and now in Essex. She feels
    that she has been treated unfairly and asked the [c]om-
    mittee to review her case and reinstate her.’’ (Footnote
    added.) The plaintiff explained that she ‘‘went to see if
    they can look into [the] allegations against me and if
    they can do an actual investigation . . . . I went there
    looking for [the committee to] please look into this;
    I’m doing my due diligence, I’m abiding by state laws,
    federal laws, school district laws.’’ When she concluded,
    Committee Chair Linda Hall thanked the plaintiff for
    her comments and stated that those comments ‘‘will be
    looked into.’’
    Levy was in attendance at the committee’s December
    1, 2011 meeting. The next day, she contacted Kulick
    and requested that the plaintiff be removed from all
    routes with the defendant, including her kindergarten
    run in Essex. The plaintiff subsequently received a letter
    from Kulick informing her that the defendant had
    ‘‘requested that you no longer drive home to school
    routes. This is in part due to your inappropriate behav-
    ior at [the committee] meeting, and primarily for hand-
    ing out presents and candy to student passengers. Both
    of these behaviors are unacceptable, by First Student
    standards. Rather than termination, due to a good and
    safe driving history, you are being transferred to the
    Clinton District, with the clear understanding that these
    behaviors will not be repeated. This is to be considered
    your final written warning. Any further student manage-
    ment violations, or violation of any other company pol-
    icy, at any time in the future, will be considered cause
    for immediate termination . . . .’’
    The plaintiff thereafter telephoned Hall on approxi-
    mately three occasions to inquire whether the commit-
    tee had reviewed the concerns she raised at the
    December 1, 2011 meeting. When Hall returned the
    plaintiff’s call, she informed the plaintiff that the com-
    mittee ‘‘still hadn’t had a special meeting yet’’ to address
    those concerns.
    On February 28, 2012, the plaintiff again attended a
    meeting of the committee. Before that meeting began,
    Hall approached the plaintiff and informed her that
    ‘‘there was nothing [the committee] could do’’ and that
    she would be hearing from the defendant’s attorney.
    The minutes of that meeting provide in relevant part:
    ‘‘Public Comment—[The plaintiff] from Ivoryton spoke
    regarding her concern over safety for students on the
    buses. She said she has removed her own child from
    the bus due to fears for their safety. She also again
    voiced her displeasure over no longer being allowed to
    drive a bus in the district due to disciplinary action
    against her by First Student.’’ The next day, Levy con-
    tacted Kulick and informed him that the plaintiff again
    had appeared at a committee meeting to voice her dis-
    pleasure ‘‘with the employment situation.’’11 An upset
    Kulick then telephoned the plaintiff and notified her
    that First Student was terminating her employment due
    to her appearance at the committee meeting. After calm-
    ing down, Kulick telephoned the plaintiff again later
    that day and asked her to report to work in Clinton.
    The plaintiff complied, and thereafter continued her
    employment with First Student.
    One week later, the defendant’s legal counsel con-
    tacted the plaintiff by letter dated March 7, 2012. That
    letter stated in relevant part: ‘‘It recently has come to
    my attention that you have been contacting [Hall] and
    the [defendant’s] [a]dministration on a regular and per-
    sistent basis regarding the status of your employment
    as a bus driver. Please be advised the Chester, Deep
    River, Essex, and [defendant’s] Boards of Education
    are not your employers. Rather, you are employed by
    First Student. Hence, any inquiries or concerns with
    respect to your employment with First Student should
    be directed to the attention of First Student and not
    the members of the Chester, Deep River, Essex, or
    [defendant’s] Boards of Education or their agents. To
    that end, please cease and desist from any such future
    regular and persistent communication in this regard.’’
    The plaintiff continued her employment with First
    Student after being reassigned to routes in Clinton.
    Sometime between January and April, 2012, a student
    on one of her Clinton routes filed a complaint against
    the plaintiff, alleging favoritism. Although she was not
    disciplined by First Student, the plaintiff testified that
    she voluntarily resigned from that route. In April, 2012,
    the plaintiff voluntarily quit her employment by submit-
    ting a resignation letter to First Student.12 In her deposi-
    tion testimony, the plaintiff testified that she resigned
    due to her own concerns about her ability to properly
    comply with First Student policies.13
    This civil action followed. The plaintiff’s operative
    complaint contains two counts. The first count alleges
    wrongful discipline and discharge on the part of the
    defendant in violation of § 31-51q. The second count
    alleges that the defendant tortiously interfered with her
    contractual employment relationship with First Stu-
    dent. Following discovery, the defendant moved for
    summary judgment on both counts, which the court
    granted. This appeal followed.
    Before considering the particular claims advanced
    by the plaintiff in this appeal, we note that ‘‘[o]ur stan-
    dard of review governing a court’s grant of summary
    judgment is well established. Summary judgment is
    appropriate when the pleadings, affidavits and any
    other proof submitted show that there is no genuine
    issue as to any material fact and that the moving party
    is entitled to judgment as a matter of law. . . . As the
    court’s decision on a motion for summary judgment is
    a legal determination, our review on appeal is plenary.
    . . . Because litigants ordinarily have a constitutional
    right to have issues of fact decided by the finder of
    fact, the party moving for summary judgment is held
    to a strict standard. [The moving party] must make a
    showing that it is quite clear what the truth is, and that
    excludes any real doubt as to the existence of any
    genuine issue of material fact. . . . A material fact is
    a fact that will make a difference in the result of the
    case. . . . [T]he burden of showing the nonexistence
    of any material fact is on the party seeking summary
    judgment . . . . It is not enough for the moving party
    merely to assert the absence of any disputed factual
    issue; the moving party is required to bring forward
    . . . evidentiary facts, or substantial evidence outside
    the pleadings to show the absence of any material dis-
    pute. . . . The party opposing summary judgment
    must present a factual predicate for his argument to
    raise a genuine issue of fact. . . . Once raised, if it is
    not conclusively refuted by the moving party, a genuine
    issue of fact exists, and summary judgment is inappro-
    priate. The court is required to view the facts presented
    in a motion for summary judgment in the light most
    favorable to the party opposing the motion. . . .
    [I]ssue-finding, rather than issue-determination, is the
    key to the procedure. . . . [T]he trial court does not
    sit as the trier of fact when ruling on a motion for
    summary judgment. . . . [I]ts function is not to decide
    issues of material fact, but rather to determine whether
    any such issues exist.’’ (Citations omitted; internal quo-
    tation marks omitted.) Vollemans v. Wallingford, 
    103 Conn. App. 188
    , 192–93, 
    928 A.2d 586
    (2007), aff’d, 
    289 Conn. 57
    , 
    956 A.2d 579
    (2008). ‘‘The test is whether the
    party moving for summary judgment would be entitled
    to a directed verdict on the same facts.’’ (Internal quota-
    tion marks omitted.) SS-II, LLC v. Bridge Street Associ-
    ates, 
    293 Conn. 287
    , 294, 
    977 A.2d 189
    (2009).
    I
    The plaintiff contends that the court improperly con-
    cluded that no genuine issue of material fact exists as
    to whether the defendant was her employer for pur-
    poses of analyzing her wrongful discipline and dis-
    charge claim under § 31-51q. In her principal appellate
    brief, the plaintiff concedes that ‘‘[s]he was directly
    employed by First Student.’’ She nevertheless submits
    that application of § 31-51q to the facts of this case
    compels the conclusion that the defendant also was her
    employer. We disagree.
    The proper interpretation of § 31-51q presents a ques-
    tion of statutory construction, over which our review
    is plenary. Plato Associates, LLC v. Environmental
    Compliance Services, Inc., 
    298 Conn. 852
    , 862, 
    9 A.3d 698
    (2010). ‘‘The principles that govern statutory con-
    struction are well established. When construing a stat-
    ute, [o]ur fundamental objective is to ascertain and give
    effect to the apparent intent of the legislature. . . . In
    other words, we seek to determine, in a reasoned man-
    ner, the meaning of the statutory language as applied
    to the facts of [the] case, including the question of
    whether the language actually does apply. . . . In seek-
    ing to determine that meaning . . . [General Statutes]
    § 1-2z directs us first to consider the text of the statute
    itself and its relationship to other statutes. If, after
    examining such text and considering such relationship,
    the meaning of such text is plain and unambiguous and
    does not yield absurd or unworkable results, extratex-
    tual evidence of the meaning of the statute shall not
    be considered. . . . The test to determine ambiguity is
    whether the statute, when read in context, is susceptible
    to more than one reasonable interpretation.’’ (Citation
    omitted; internal quotation marks omitted.) Francis v.
    Fonfara, 
    303 Conn. 292
    , 297, 
    33 A.3d 185
    (2012).
    We thus begin our analysis with the text of the statute.
    Section 31-51q provides: ‘‘Any employer, including the
    state and any instrumentality or political subdivision
    thereof, who subjects any employee to discipline or
    discharge on account of the exercise by such employee
    of rights guaranteed by the first amendment to the
    United States Constitution or section 3, 4 or 14 of article
    first of the Constitution of the state, provided such
    activity does not substantially or materially interfere
    with the employee’s bona fide job performance or the
    working relationship between the employee and the
    employer, shall be liable to such employee for damages
    caused by such discipline or discharge, including puni-
    tive damages, and for reasonable attorney’s fees as part
    of the costs of any such action for damages. If the court
    determines that such action for damages was brought
    without substantial justification, the court may award
    costs and reasonable attorney’s fees to the employer.’’
    As this court has recognized, ‘‘an employer-employee
    relationship is required to establish standing’’ thereun-
    der. Young v. Bridgeport, 
    135 Conn. App. 699
    , 706, 
    42 A.3d 514
    (2012). Nevertheless, the term ‘‘employer’’ is
    not defined by that statute.
    ‘‘It is a cardinal rule of statutory construction that
    statutory words and phrases are to be given their ordi-
    nary meaning in accordance with the commonly
    approved usage of the language. See General Statutes
    § 1-1 (a) (‘[i]n the construction of the statutes, words
    and phrases shall be construed according to the com-
    monly approved usage of the language’). As our
    Supreme Court held almost one century ago, ‘[t]he
    words of a statute are to be interpreted in their natural
    and usual meaning unless the context indicates that a
    different meaning was intended. By our statute words
    and phrases are to be construed according to the com-
    monly plain usage of language.’ Brown v. New Haven
    Taxicab Co., 
    92 Conn. 252
    , 254, 
    102 A. 573
    (1917); accord
    State v. Grullon, 
    212 Conn. 195
    , 200, 
    562 A.2d 481
    (1989)
    (words of statute to be given their ordinary meaning
    unless context dictates otherwise); Caldor, Inc. v. Hef-
    fernan, 
    183 Conn. 566
    , 570, 
    440 A.2d 767
    (1981) (statu-
    tory term must be ‘interpreted in its natural and usual
    meaning unless the context indicates that a different
    one was intended’); Gural v. Fazzino, 
    45 Conn. App. 586
    , 588, 
    696 A.2d 1307
    (1997) (in interpreting language
    of statute, words must be given plain and ordinary
    meaning and natural and usual sense). ‘To ascertain
    the commonly approved usage of a word, we look to
    the dictionary definition of the term.’ . . . Stone-Krete
    Construction, Inc. v. Eder, 
    280 Conn. 672
    , 678, 
    911 A.2d 300
    (2006); see also Hartford/Windsor Healthcare
    Properties, LLC v. Hartford, 
    298 Conn. 191
    , 200–201,
    
    3 A.3d 56
    (2010) (appropriate to look to common under-
    standing of term as expressed in dictionary if statute
    does not sufficiently define term).’’ Lane v. Commis-
    sioner of Environmental Protection, 
    136 Conn. App. 135
    , 148, 
    43 A.3d 821
    (2012), aff’d, 
    314 Conn. 1
    , 
    100 A.3d 384
    (2014).
    In its memorandum of decision, the court did pre-
    cisely that, noting that the term ‘‘employer’’ is defined
    as ‘‘[o]ne who employs the services of others; one for
    whom employees work and who pays their wages or
    salaries.’’ (Internal quotation marks omitted.) Recourse
    to various dictionaries confirms the accuracy of that
    ordinary meaning. See, e.g., Black’s Law Dictionary (9th
    Ed. 2009) p. 604 (defining ‘‘employer’’ as ‘‘[a] person
    who controls and directs a worker under an express
    or implied contract of hire and who pays the worker’s
    salary or wages’’); Webster’s Third New International
    Dictionary (2002) p. 743 (defining ‘‘employer’’ in rele-
    vant part as ‘‘the owner of an enterprise . . . that
    employs personnel for wages or salaries’’); Random
    House Webster’s Unabridged Dictionary (2d Ed. 2001)
    p. 638 (defining ‘‘employer’’ as ‘‘a person or business
    that employs one or more people, esp. for wages or
    salaries’’); American Heritage Dictionary (2d College
    Ed. 1985) p. 428 (defining ‘‘employer’’ as ‘‘a person or
    concern that employs persons for wages or salary’’).
    The definition applied by the court is consistent with
    that set forth in several related statutes in title 31, chap-
    ter 557, part II of the General Statutes, all of which
    pertain to regulations concerning the protection of
    employees, and which specifically define ‘‘employer’’
    as ‘‘a person engaged in business who has employees
    . . . .’’ See General Statutes §§ 31-40c (a) (2); 31-40j
    (2); 31-40q (a) (2); 31-40t (a) (2); and 31-51m (a) (2);
    see also General Statutes §§ 31-51r (a) (1) (‘‘‘[e]mployer’
    means any person engaged in business who has twenty-
    six or more employees’’) and 31-51tt (a) (2)
    (‘‘‘[e]mployer’ means any person engaged in business
    who has one or more employees’’). It is a well estab-
    lished canon of statutory construction that ‘‘[a]n identi-
    cal term used in [statutory provisions] pertaining to the
    same subject matter should not be read to have differing
    meanings unless there is some indication from the legis-
    lature that it intended such a result.’’ (Internal quotation
    marks omitted.) State v. Reynolds, 
    264 Conn. 1
    , 78, 
    836 A.2d 224
    (2003), cert. denied, 
    541 U.S. 908
    , 
    124 S. Ct. 1614
    , 
    158 L. Ed. 2d 254
    (2004). There is no indication
    that the legislature intended the term ‘‘employer,’’ as it
    is used in § 31-51q, to have a meaning different from
    its ordinary usage, as embodied in the aforementioned
    statutes. When the legislature wants to depart from that
    ordinary meaning, it certainly knows how to do so. See,
    e.g., General Statutes § 31-51kk (4) (defining
    ‘‘employer’’ as ‘‘a person engaged in any activity, enter-
    prise or business who employs seventy-five or more
    employees, and includes any person who acts, directly
    or indirectly, in the interest of an employer to any of
    the employees of such employer and any successor in
    interest of an employer, but shall not include the state,
    a municipality, a local or regional board of education,
    or a private or parochial elementary or secondary
    school’’).
    In this case, the plaintiff admits that she was directly
    employed by First Student—indeed, the second count
    of her complaint alleges that the defendant tortiously
    interfered with her contractual employment relation-
    ship with First Student. The plaintiff also admits that
    she was paid by First Student; that her hours of employ-
    ment and bus route assignments were set by First Stu-
    dent; and that her supervisor was Kulick, a contract
    manager for First Student. The plaintiff likewise does
    not dispute that she never received a paycheck, tax
    forms, health insurance or other benefits from the
    defendant. She further has not alleged that she was
    the defendant’s employee under an express or implied
    contract of hire. Accordingly, under the commonly
    approved usage of the term, the defendant plainly does
    not qualify as the plaintiff’s employer.
    Nonetheless, because the defendant exercised its
    right under the contract to communicate its concerns
    to First Student regarding the plaintiff’s performance,
    and ultimately requested the discontinuation of her ser-
    vices on certain routes, the plaintiff submits that it is
    reasonable to construe § 31-51q as conferring employer
    status on the defendant. We disagree with that strained
    reading of the term ‘‘employer,’’ which suggests that
    whenever two parties contract for certain services, the
    customer also becomes the employer of the vendor’s
    employees that perform services therefor. The legisla-
    ture could not have intended such an absurd result.14
    See State v. Spears, 
    234 Conn. 78
    , 92, 
    662 A.2d 80
    (princi-
    ples of statutory construction require that we not con-
    strue a statute in a manner that will lead to absurd
    consequences or bizarre results), cert. denied, 
    516 U.S. 1009
    , 
    116 S. Ct. 565
    , 
    133 L. Ed. 2d 490
    (1995). Moreover,
    as evidenced by other statutory provisions in which it
    has carved out a more expansive definition of the term
    ‘‘employer’’; see, e.g., General Statutes § 31-51kk (4);
    we presume that if the legislature intended § 31-51q to
    encompass such a scenario, it would have said so. See
    Lucarelli v. State, 
    16 Conn. App. 65
    , 70, 
    546 A.2d 940
    (1988) (‘‘[c]ourts must interpret statutes as they are
    written . . . and cannot, by judicial construction, read
    into them provisions which are not clearly stated’’ [cita-
    tion omitted]).
    We conclude that the term ‘‘employer,’’ as it is used
    in § 31-51q and as applied to the facts of this case, is not
    susceptible to more than one reasonable interpretation.
    The court properly construed that statute in determin-
    ing that there was no genuine issue of material fact as
    to whether an employer-employee relationship existed
    between the parties, a necessary prerequisite to an
    action under § 31-51q.15 See Young v. 
    Bridgeport, supra
    ,
    
    135 Conn. App. 706
    . For that reason, summary judgment
    properly was rendered in favor of the defendant on the
    first count of the plaintiff’s complaint.
    II
    The plaintiff also claims that the court improperly
    determined that no genuine issue of material fact exists
    as to whether the defendant tortiously interfered with
    her contractual employment relationship with First Stu-
    dent. We do not agree.
    ‘‘A claim for tortious interference with contractual
    relations requires the plaintiff to establish (1) the exis-
    tence of a contractual or beneficial relationship, (2)
    the defendants’ knowledge of that relationship, (3) the
    defendants’ intent to interfere with the relationship, (4)
    the interference was tortious, and (5) a loss suffered
    by the plaintiff was caused by the defendants’ tortious
    conduct.’’ (Internal quotation marks omitted.) Appleton
    v. Board of Education, 
    254 Conn. 205
    , 212–13, 
    757 A.2d 1059
    (2000). ‘‘The plaintiff must satisfy [her] burden of
    proving each and every element of the claim.’’ Loiselle
    v. Browning & Browning Real Estate, LLC, 147 Conn.
    App. 246, 259–60, 
    83 A.3d 608
    (2013). In its answer to
    the operative complaint, the defendant admitted that,
    at all relevant times, it had actual knowledge of the
    plaintiff’s employment relationship with First Student.
    The record further indicates that the defendant exer-
    cised its right under the contract to request that First
    Student ‘‘discontinue the utilization . . . of operators
    considered unsatisfactory by the Superintendent of
    Schools . . . .’’ We therefore focus our analysis on
    whether the communication of those requests was tor-
    tious in nature.
    As our Supreme Court has explained, while it ‘‘has
    long recognized a cause of action for tortious interfer-
    ence with contract rights or other business relations
    . . . [n]ot every act that disturbs a contract or business
    expectancy is actionable.’’ (Citations omitted.) Blake v.
    Levy, 
    191 Conn. 257
    , 260, 
    464 A.2d 52
    (1983). ‘‘[A] claim
    is made out [only] when interference resulting in injury
    to another is wrongful by some measure beyond the fact
    of the interference itself.’’ (Internal quotation marks
    omitted.) 
    Id., 262. Accordingly,
    ‘‘[f]or a plaintiff success-
    fully to prosecute such an action it must prove that the
    defendant’s conduct was in fact tortious. This element
    may be satisfied by proof that the defendant was guilty
    of fraud, misrepresentation, intimidation or molestation
    . . . or that the defendant acted maliciously. . . . [A]n
    action for intentional interference with business rela-
    tions . . . requires the plaintiff to plead and prove at
    least some improper motive or improper means. . . .
    The plaintiff in a tortious interference claim must dem-
    onstrate malice on the part of the defendant, not in the
    sense of ill will, but intentional interference without
    justification.’’ (Citations omitted; emphasis added;
    internal quotation marks omitted.) Daley v. Aetna
    Life & Casualty Co., 
    249 Conn. 766
    , 805–806, 
    734 A.2d 112
    (1999).
    In Blake v. 
    Levy, supra
    , 
    191 Conn. 257
    , our Supreme
    Court expressly rejected a claim that, in actions alleging
    tortious interference, the defendant bears the burden
    of proving some justification. As it stated: ‘‘[T]his
    approach incorrectly relegates the central determina-
    tion of whether the defendant’s behavior was improper
    to an affirmative defense. In an action for intentional
    interference with business relations we think the better
    reasoned approach requires the plaintiff to plead and
    prove at least some improper motive or improper
    means.’’ 
    Id., 262. For
    that reason, under Connecticut
    law, ‘‘the employee bears the burden of alleging and
    proving lack of justification’’ on the part of the defen-
    dant. (Internal quotation marks omitted.) Daley v.
    Aetna Life & Casualty 
    Co., supra
    , 
    249 Conn. 806
    .
    Our inquiry into whether the defendant tortiously
    interfered with the plaintiff’s employment relationship
    without justification is aided by 4 Restatement (Sec-
    ond), Torts § 767 (1979), which delineates certain fac-
    tors relevant thereto, namely: ‘‘(a) the nature of the
    actor’s conduct, (b) the actor’s motive, (c) the interests
    of the other with which the actor’s conduct interferes,
    (d) the interests sought to be advanced by the actor,
    (e) the social interests in protecting the freedom of
    action of the actor and the contractual interests of the
    other, (f) the proximity or remoteness of the actor’s
    conduct to the interference and (g) the relations
    between the parties.’’ See Blake v. 
    Levy, supra
    , 
    191 Conn. 263
    n.3; Reyes v. Chetta, 
    143 Conn. App. 758
    ,
    764, 
    71 A.3d 1255
    (2013). Certain factors are closely
    interwoven with other enumerated factors, and thus
    ‘‘cannot be easily separated.’’ 4 Restatement (Second),
    supra, § 767, comment (d), p. 33.
    The present case is unique, in that the communica-
    tions by the defendant to First Student were made as
    part of the exercise of a contractual right to express
    dissatisfaction to First Student regarding its employee
    and, ultimately, request the removal thereof. This is,
    thus, the atypical case in which the actor’s conduct
    arises in the context of a contractual relationship
    between the actor and the plaintiff’s employer. In con-
    sidering both the actor’s motive and the interests in
    protecting the actor’s freedom of action, we note the
    significant societal interests here implicated. This case
    concerns the transportation of children to and from
    school on a daily basis, a quintessential matter of public
    safety. Society demands no less than the utmost atten-
    tion and diligence on the part of public institutions, like
    the defendant, to properly care for those young citizens
    in their custody. First Student, in turn, has an interest
    in maintaining good business relations with customers
    such as the defendant. First Student also has an interest
    in obtaining feedback when one of its clients believes
    that its employees are not performing in a satisfactory
    manner. By contrast, the plaintiff’s contractual interest
    simply was to continue her employment with First Stu-
    dent. It is undisputed that, subsequent to the defen-
    dant’s communications with her employer, and its
    ultimate request that the plaintiff no longer drive routes
    for its schools, the plaintiff’s employment continued
    with First Student. The plaintiff’s employment was nei-
    ther terminated nor suspended; she merely was reas-
    signed to routes in another municipality and, ultimately,
    resigned her employment.
    The defendant maintains that the affidavits, deposi-
    tion transcripts and other proof submitted demonstrate
    that its communications with First Student were justi-
    fied. Apart from the exclusive prerogative of its superin-
    tendent of schools to demand that First Student
    ‘‘discontinue the utilization under this contract of opera-
    tors considered unsatisfactory’’ thereby, it remains that
    those communications were predicated on complaints
    from parents of the students it serves regarding the
    plaintiff’s conduct as a bus driver. The defendant sub-
    mits, and the plaintiff does not dispute, that it received
    complaints that the plaintiff (1) alienated a special edu-
    cation student when assigning seats on her bus, (2)
    retaliated against another student with a disability, (3)
    was observed screaming at students on her bus, (4)
    provided candy to students without their parents’ per-
    mission, and (5) inquired about providing Christmas
    gifts to certain parents. It also is undisputed that the
    plaintiff’s conduct with respect to John Doe caused
    multiple students to become distraught and require
    counseling with school officials. On another occasion,
    the plaintiff, while driving students home from Chester
    Elementary School, may have imperiled the health of
    a student with a known medical issue by turning the
    bus around and returning to the school.
    The plaintiff’s allegation of improper motive on the
    part of the defendant further is undermined by the
    undisputed fact that when Levy requested the plaintiff’s
    removal from the Chester Elementary School route dur-
    ing the 2010–2011 school year, she did not request her
    removal from her kindergarten run in Essex, which the
    plaintiff continued to drive for the remainder of the
    school year. Similarly, when Levy requested the plain-
    tiff’s removal from the Essex Elementary School route
    in November of the 2011–2012 school year, she did not
    request her removal from a kindergarten run in Essex.
    Rather, the plaintiff continued to drive her kindergarten
    run with the defendant until December, 2011, at which
    time the plaintiff, contrary to the admonitions of her
    employer, appeared at the committee meeting and
    requested an investigation into Levy’s decision to exer-
    cise the defendant’s contractual right to remove her
    from the elementary school route.
    Our appellate courts have affirmed decisions granting
    summary judgment or directing a verdict on claims
    alleging tortious interference with an employment con-
    tract when the evidence was insufficient to support a
    finding that the defendant engaged in intentional and
    wrongful conduct without justification. See, e.g., Daley
    v. Aetna Life & Casualty 
    Co., supra
    , 
    249 Conn. 807
    –808
    (court properly directed verdict on tortious interference
    claim when evidence substantiated ‘‘legitimate justifica-
    tion for the adverse employment action’’ and defen-
    dant’s actions ‘‘can be justified . . . as a matter of
    employer prerogative’’); Kakadelis v. DeFabritis, 
    191 Conn. 276
    , 280, 
    464 A.2d 57
    (1983) (summary judgment
    proper when ‘‘[t]he affidavits which are the basis for
    the summary judgment . . . indicate no wrongful con-
    duct on the part of either defendant’’); Downes-Pat-
    terson Corp. v. First National Supermarkets, Inc., 
    64 Conn. App. 417
    , 430, 
    780 A.2d 967
    (court properly set
    aside verdict when ‘‘the evidence submitted by the
    plaintiffs to prove the defendant’s tortious interference
    . . . was lacking’’), cert. granted, 
    258 Conn. 917
    , 
    782 A.2d 1242
    (2001) (appeal dismissed June 25, 2002); PAR
    Painting, Inc. v. Greenhorne & O’Mara, Inc., 61 Conn.
    App. 317, 326, 
    763 A.2d 1078
    (court properly set aside
    verdict when evidence insufficient ‘‘to show that the
    defendants acted with improper motive, an essential
    element of proving tortious interference with a business
    relationship’’), cert. denied, 
    255 Conn. 951
    , 
    770 A.2d 31
    (2001); Rotophone, Inc. v. Danbury Hospital, 13 Conn.
    App. 230, 235, 
    535 A.2d 830
    (1988) (summary judgment
    proper because ‘‘the plaintiffs failed to demonstrate in
    their affidavits or evidence that there was a genuine
    issue of material fact to be decided or that, as a matter
    of law, the defendant had used any improper means
    or motive’’).
    The plaintiff’s action in the present case suffers a
    similar infirmity. As in Daley v. Aetna Life & Casualty
    
    Co., supra
    , 
    249 Conn. 807
    , the defendant’s communica-
    tions to First Student regarding the plaintiff’s conduct
    were justified as a matter of employer prerogative. First
    Student chose to enter into a contract with the defen-
    dant that afforded the defendant the right to inform
    First Student whenever the performance of one of its
    bus drivers was deemed unsatisfactory by the defen-
    dant’s schools superintendent. The scope of that con-
    tractual right conferred on the defendant is sweeping,
    as it permits the defendant to demand the removal of
    bus drivers ‘‘considered unsatisfactory by the Superin-
    tendent of Schools . . . .’’ The broad nature of that
    contractual right is understandable in light of the signifi-
    cant societal interests already addressed in this deci-
    sion, and furnishes a legitimate justification for the
    defendant’s communications to First Student.
    In her operative complaint, the plaintiff alleged that
    the defendant provided an ‘‘explicit direction’’ to First
    Student to threaten ‘‘disciplinary action, including ter-
    mination’’ against the plaintiff. In opposing the motion
    for summary judgment, the plaintiff has provided no
    evidence to substantiate that allegation. Rather, the affi-
    davits, deposition transcripts and other proof submitted
    establish merely that the defendant informed First Stu-
    dent of its concerns regarding the plaintiff’s unsatisfac-
    tory performance. As Levy stated during her deposition
    testimony, although the defendant possessed a contrac-
    tual right ‘‘to say that it’s not working, and we would
    like to have [a] driver removed,’’ that ‘‘is in no way
    saying that [the driver] would be reprimanded or lose
    their job in any way whatsoever because First Student
    has other districts that they drive for.’’ Furthermore,
    the record before us indicates that Levy simply articu-
    lated the defendant’s dissatisfaction with the plaintiff’s
    performance as a bus driver; she did not discuss any
    action that First Student should take with respect to
    the plaintiff’s employment apart from her removal from
    routes with the defendant. As Levy admitted in her
    deposition, ‘‘that certainly [would not] be my place to
    do so.’’
    In the context of tortious interference claims, ‘‘[c]on-
    clusory allegations of improper motivation are not suffi-
    cient . . . .’’ Metcoff v. Lebovics, 
    123 Conn. App. 512
    ,
    523, 
    2 A.3d 942
    (2010). The affidavits, deposition tran-
    scripts and other proof submitted demonstrate that the
    defendant possessed a legitimate justification for its
    communications with First Student regarding the plain-
    tiff’s conduct. It was concerned about the plaintiff’s
    fitness as a bus driver due to, inter alia, multiple issues
    involving special education students, numerous com-
    plaints from parents on a variety of issues, the plaintiff’s
    conduct in screaming at children on her bus, the fact
    that some students on her bus required counseling after
    becoming distraught over the plaintiff’s employment
    status, and the plaintiff’s refusal to comply with the
    team’s request to make verbal, rather than written,
    reports of incidents involving a special education stu-
    dent. Moreover, the decision to communicate such con-
    cerns—as well as the exercise of the contractual right
    of removal from routes—remained the exclusive pre-
    rogative of the defendant under the contract.
    Construing the record before us in a light most favor-
    able thereto, the plaintiff cannot establish that the
    defendant’s communications with First Student consti-
    tuted ‘‘intentional interference without justification.’’
    (Internal quotation marks omitted.) Daley v. Aetna
    Life & Casualty 
    Co., supra
    , 
    249 Conn. 806
    . We therefore
    agree with the court that no genuine issue of material
    fact exists as to whether the defendant’s communica-
    tions with First Student were tortious in nature.16
    The judgment is affirmed.
    In this opinion the other judges concurred.
    1
    In her original complaint, the plaintiff also named First Student, Inc.,
    and First Student Management, LLC, as defendants. Following a settlement,
    the action against those entities was withdrawn, and they are not parties
    to this appeal. We therefore refer in this opinion to Regional School District
    4 as the defendant.
    2
    Kulick subsequently received a written request from Ruth I. Levy, the
    defendant’s superintendent of schools, asking that the plaintiff ‘‘be removed
    from [her route] in Chester due to ‘unsatisfactory performance of bus driving
    duties,’ per the contract between [the defendant] and First Student.’’ Levy
    did not request the plaintiff’s removal from her kindergarten run in Essex,
    which the plaintiff continued to drive without incident during the 2010–2011
    school year.
    3
    In her deposition testimony, Joanne Beekley, the principal of Essex
    Elementary School, averred that at least one-half dozen parents contacted
    the school in the fall of 2011 regarding John Doe’s behavior on the plaintiff’s
    bus route.
    4
    The guardian believed that the plaintiff’s written reports were retaliatory
    against the child due to their frequency. Beekley testified at her deposition
    that she believed ‘‘the reports were accurate of what was happening on the
    bus but detrimental to trying to solve the problem.’’
    5
    Beekley testified that she spoke with John Doe’s guardian ‘‘[o]n a weekly
    basis, minimum.’’ She and the team ‘‘had a scheduled meeting on a weekly
    basis, and [they] would call in between with issues.’’
    6
    Some students on the plaintiff’s bus route were ‘‘concerned and worried’’
    that the plaintiff ‘‘was going to be fired from her job because of John Doe
    . . . .’’ As a result, those students wrote letters and met with school counsel-
    ors because they ‘‘felt they needed to help’’ her. Beekley testified at her
    deposition that she ‘‘felt it was an unsafe situation for students to be part
    of, emotionally.’’
    7
    Beekley received complaints from three parents about the plaintiff pro-
    viding candy to their children without the parents’ permission.
    8
    Beekley received a complaint from a parent who was ‘‘upset’’ and ‘‘con-
    cerned’’ about the plaintiff’s inquiry regarding Christmas gifts.
    9
    The plaintiff thereafter continued to drive a kindergarten run in Essex.
    10
    Ivoryton is a village in Connecticut. The villages of Ivoryton, Essex
    and Centerbrook together constitute the municipality of Essex. See http://
    www.essexhistory.org/history-of-essex-ct.htm (last visited July 1, 2015).
    11
    As Levy recounted during her deposition testimony:
    ‘‘[The Plaintiff’s Attorney]: Did you speak to [Kulick] after the February
    28, 2012 [committee] meeting about [the plaintiff] attending the meeting?
    ‘‘[Levy]: I did once again let him know that she attended the meeting and
    was still uncomfortable with the employment situation.
    ‘‘[The Plaintiff’s Attorney]: What did [Kulick] say?
    ‘‘[Levy]: That he would handle it [as] her supervisor.
    ‘‘[The Plaintiff’s Attorney]: And did you discuss with him any action that
    should or would be taken with respect to [the plaintiff] because of her
    attendance at that meeting?
    ‘‘[Levy]: No. And that wouldn’t certainly be my place to do so.
    ‘‘[The Plaintiff’s Attorney]: Why did you feel obligated to call [Kulick]
    about her attendance at the meeting?
    ‘‘[Levy]: Simply to just let him know that his employee was unhappy and
    maybe he can address that with her.’’
    12
    The following colloquy transpired during the plaintiff’s deposition:
    ‘‘[The Defendant’s Attorney]: And so you just quit?
    ‘‘[The Plaintiff]: Yes.
    ‘‘[The Defendant’s Attorney]: Voluntarily?
    ‘‘[The Plaintiff]: Correct.’’
    13
    The plaintiff testified: ‘‘By April [of 2012], they are asking me to assign
    seats or to write up a student, and it just got to the point where I couldn’t
    do my job anymore because I never knew what was right or what was
    wrong. And I was just, like, I’m just going to get fired at some point because
    someone is going to be unhappy with what I do. So, I just couldn’t do the
    job anymore. And I didn’t feel like I could do it correctly anymore. . . . If
    they told me to assign seats, I would say, well, I was told it was illegal, and
    they would look at me like I had eight heads. Or if they told me that they
    need me to write up a student, I would be, like, well, I’m not sure what to
    you have to report incidents on the bus. So, I would talk to Madeline [Tucker,
    a First Student employee who supervised the plaintiff’s work in Clinton]
    about my concerns, and she’s, like, well, you have to, that’s part of First
    Student; you know what the rules are.’’
    14
    It is not hard to imagine a scenario in which an employee, under the
    plaintiff’s proposed construction of § 31-51q, is subject to countless employ-
    ers. As but one example, consider the employee who is employed by a
    residential landscaping company that contracts to mow dozens of lawns on
    a weekly basis.
    15
    Because we conclude that no genuine issue of material fact exists as
    to whether the defendant was the plaintiff’s employer under § 31-51q, we
    need not consider whether such an issue exists as to whether the plaintiff
    engaged in constitutionally protected speech.
    16
    In moving for summary judgment, the defendant also argued that no
    genuine issue of material fact exists as to whether its communications with
    First Student affected the plaintiff’s employment status. ‘‘Unlike other torts
    in which liability gives rise to nominal damages even in the absence of proof
    of actual loss . . . it is an essential element of the tort of unlawful interfer-
    ence with business relations that the plaintiff suffers actual loss. . . . There-
    fore, in order to survive a motion for summary judgment the plaintiff must
    allege an actual loss resulting from the improper interference with her
    contract.’’ (Citation omitted; internal quotation marks omitted.) Appleton v.
    Board of 
    Education, supra
    , 
    254 Conn. 213
    . Because we conclude that no
    genuine issue of material fact exists as to whether the defendant’s communi-
    cations with First Student were tortious, we need not consider the question
    of whether those communications caused the plaintiff to suffer an actual loss.