Stratford v. International Federation of Professional & Technical Engineers, Local 134 ( 2015 )


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    TOWN OF STRATFORD v. INTERNATIONAL
    FEDERATION OF PROFESSIONAL AND
    TECHNICAL ENGINEERS,
    LOCAL 134 ET AL.
    (AC 35904)
    Beach, Sheldon and Schaller, Js.
    Argued September 19, 2014—officially released February 3, 2015
    (Appeal from Superior Court, judicial district of
    Fairfield, Tyma, J.)
    Michael S. Casey, with whom, on the brief, was
    Christopher J. Smedick, for the appellant (plaintiff).
    William S. Palmieri, for the appellee (defendant
    John J. Jasinski).
    Opinion
    SCHALLER, J. The plaintiff, the town of Stratford,
    appeals from the judgment of the trial court denying
    its application to vacate an arbitration award and grant-
    ing the application to confirm the arbitration award
    filed by the defendant John Jasinski.1 On appeal, the
    plaintiff claims that (1) the court improperly determined
    that the arbitration award was not in violation of appli-
    cable public policy,2 (2) the court improperly deter-
    mined that the arbitration panel did not exhibit evident
    partiality toward the defendant, and (3) the plaintiff
    was denied a ‘‘full and fair hearing’’ pursuant to General
    Statutes § 52-418 (a) (3). We affirm the judgment of the
    trial court.
    The following facts and procedural history are rele-
    vant to this appeal. Donna Best, the emergency medical
    services administrator for the plaintiff, received an
    anonymous letter regarding an incident involving the
    defendant. Best gave the letter to the plaintiff’s director
    of human resources, Ronald Ing, who began to investi-
    gate the defendant. The anonymous letter called atten-
    tion to an incident that took place on April 26, 2010,
    when the defendant, a paramedic, and Jennifer Sim-
    mons, a volunteer emergency medical technician, while
    working for the plaintiff, responded to a call to transport
    a patient to the hospital. While en route to the hospital
    following the patient pick up, and with the patient still
    in the back of the ambulance, the defendant returned
    to the plaintiff’s emergency services headquarters at
    900 Longbrook Avenue in Stratford to drop Simmons
    off. In the purported language of the profession, the
    defendant returned to headquarters to perform a ‘‘crew
    swap.’’ The anonymous letter alleged that the defendant
    performed the crew swap so that Simmons would not
    be late for her regular paid job. The defendant claimed
    that he performed the crew swap to put an end to the
    verbally aggressive behavior Simmons was directing
    toward the patient.3
    As a result of this investigation, Ing, on behalf of the
    plaintiff, terminated the defendant’s employment by a
    letter dated August 2, 2010. The letter stated the follow-
    ing reasons, the defendant: did not take the patient
    directly to the hospital and instead elected to do a crew
    swap with the patient in the ambulance, failed to report
    the unprofessional behavior of Simmons, and failed to
    verify and correct the emergency medical services form
    documenting the call to show the occurrence of the
    crew swap. On behalf of the defendant, the union filed
    a timely grievance, claiming that the plaintiff had vio-
    lated the collective bargaining agreement between the
    parties by terminating the defendant without just cause.
    The union sought arbitration under the collective bar-
    gaining agreement.
    On April 5, 2012, and May 4, 2012, an arbitration panel
    conducted a hearing to resolve two questions: ‘‘Was
    [the defendant] terminated for just and sufficient cause
    in accordance with [the collective bargaining
    agreement]? If not, what shall the remedy be?’’ On July
    19, 2012, the arbitrators issued a unanimous decision
    in favor of the defendant.
    The arbitrators found that the investigation was not
    conducted fairly and objectively, because Best, who
    had previously accused the defendant of misconduct,
    resulting in his dismissal,4 was ‘‘intimate[ly] involved’’
    in this investigation. The arbitration panel also found
    that the plaintiff ‘‘mischaracterized’’ and ‘‘overinflated’’
    the incident in order ‘‘to justify discharging’’ the defen-
    dant. The panel noted that the plaintiff actually encour-
    aged crew swaps during nonemergency calls to avoid
    overtime. In sum, the panel found that the defendant
    had not been terminated for good and sufficient cause
    in accordance with the collective bargaining agreement
    and ordered that he be reinstated.
    The plaintiff filed an application to vacate the arbitra-
    tion award and the defendant filed an application to
    confirm the arbitration award. The plaintiff argued that
    the award should be vacated because: (1) it violated
    public policy and was contrary to public safety and
    state regulations; (2) the arbitrators exhibited evident
    partiality, and (3) it was not afforded a ‘‘full and fair
    hearing.’’ In its July 9, 2013 decision, the court denied
    the plaintiff’s application to vacate and granted the
    defendant’s application to confirm the award. The court
    found that this state has a clear, well-defined and domi-
    nant public policy of protecting patients from ‘‘ ‘detri-
    mental acts’ ’’ by emergency medical personnel, and
    that there is a resulting expectation that such personnel
    will provide reasonable care and treatment to patients.
    The court determined, specifically, that the claim that
    the award violated public policy was colorable and mer-
    ited de novo review.
    Upon review of the claim on its merits, the court
    concluded that the award in favor of the defendant did
    not violate public policy and that there was no evidence
    that the crew swap adversely impacted the patient’s
    health or safety. The court also found that the award
    did not run contrary to public policy by undermining
    the plaintiff’s ability to manage and discipline its
    employees. The court took note of the investigatory
    participation of Best, who the court noted had an
    adverse history with the defendant.5 Additionally, in
    response to the plaintiff’s arguments regarding the par-
    tiality of the arbitration panel6 and the lack of a ‘‘full
    and fair’’ hearing as grounds for vacating the award,7 the
    court found that the plaintiff failed to meet its burden.
    On appeal, the plaintiff asserts the same three
    grounds to support its claim that the court should have
    vacated the arbitration award and asks that we remand
    the case for further hearings. We affirm the decision
    of the court.
    Prior to review of the plaintiff’s claims, we set forth
    the standard for appellate review. Our analysis is guided
    by the well established principles of law governing con-
    sensual arbitration. ‘‘Arbitration is a creature of con-
    tract and the parties themselves, by the terms of their
    submission, define the powers of the arbitrators. . . .
    The authority of an arbitrator to adjudicate the contro-
    versy is limited only if the agreement contains express
    language restricting the breadth of issues, reserving
    explicit rights, or conditioning the award on court
    review. In the absence of any such qualifications, an
    agreement is unrestricted.’’ (Citation omitted; internal
    quotation marks omitted.) Industrial Risk Insurers v.
    Hartford Steam Boiler Inspection & Ins. Co., 
    258 Conn. 101
    , 109, 
    779 A.2d 737
    (2001).
    Arbitration is favored when settling private disputes
    and, as such, judicial review of arbitration awards is
    conducted in a manner ‘‘designed to minimize interfer-
    ence with an efficient and economical system of alterna-
    tive dispute resolution.’’ (Internal quotation marks
    omitted.) Saturn Construction Co. v. Premier Roofing
    Co., 
    238 Conn. 293
    , 304, 
    680 A.2d 1274
    (1996). Two types
    of evidentiary submissions are allowed in arbitration
    proceedings, restricted and unrestricted, which func-
    tion to limit the undertaking of the arbitration panel.
    Harty v. Cantor Fitzgerald & Co., 
    275 Conn. 72
    , 80,
    
    881 A.2d 139
    (2005). The scope of the submission is
    negotiated by the contracting parties prior to a dispute.
    Under an unrestricted submission, the arbitrators’ deci-
    sion is considered final and binding. 
    Id. In this
    situation,
    courts will not review the evidence considered by the
    arbitrators nor will they review the award for errors of
    law or fact. 
    Id. ‘‘The resulting
    award can be reviewed,
    however, to determine if the award conforms to the
    submission.’’ (Internal quotation marks omitted.)
    Industrial Risk Insurers v. Hartford Steam Boiler
    Inspection & Ins. 
    Co., supra
    , 
    258 Conn. 110
    . ‘‘[A] limited
    scope of judicial review is warranted given the fact that
    the parties voluntarily bargained for the decision of the
    arbitrator and, as such, the parties are presumed to
    have assumed the risks of and waived objections to
    that decision. . . . It is clear that a party cannot object
    to an award which accomplishes precisely what the
    arbitrators were authorized to do merely because that
    party dislikes the results.’’ (Internal quotation marks
    omitted.) 
    Id. The purpose
    of a determination as to whether an
    arbitration submission was unrestricted or restricted is
    not to determine what the arbitrators were obligated
    to do, but, rather, to determine the scope of judicial
    review of what they have done. ‘‘Put another way, the
    submission tells the arbitrators what they are obligated
    to decide. The determination by a court of whether the
    submission was restricted or unrestricted tells the court
    what its scope of review is regarding the arbitrators’
    decision.’’ (Internal quotation marks omitted.) 
    Id. Furthermore, ‘‘[w]here
    the submission does not oth-
    erwise state, the arbitrators are empowered to decide
    factual and legal questions and an award cannot be
    vacated on the grounds that . . . the interpretation of
    the agreement by the arbitrators was erroneous.’’ (Inter-
    nal quotation marks omitted.) Harty v. Cantor Fitzger-
    ald & 
    Co., supra
    , 
    275 Conn. 80
    . Section 52-418 (a)
    provides in relevant part the following grounds upon
    which to vacate an award issued based on an
    unrestricted arbitration submission: ‘‘(1) If the award
    has been procured by corruption, fraud or undue means;
    (2) if there has been evident partiality or corruption on
    the part of any arbitrator; (3) if the arbitrators have
    been guilty of misconduct in refusing to postpone the
    hearing upon sufficient cause shown or in refusing to
    hear evidence pertinent and material to the controversy
    or of any other action by which the rights of any party
    have been prejudiced; or (4) if the arbitrators have
    exceeded their powers or so imperfectly executed them
    that a mutual, final and definite award upon the subject
    matter submitted was not made.’’ ‘‘In [the] construction
    of § 52-418 (a) (4), [our Supreme Court has], as a general
    matter, looked to a comparison of the award with the
    submission to determine whether the arbitrators have
    exceeded their powers . . . . [It has] also recognized,
    however, that . . . [a]n award that manifests an egre-
    gious or patently irrational application of the law is an
    award that should be set aside pursuant to § 52-418 (a)
    (4) because the arbitrator has exceeded [his] powers
    or so imperfectly executed them that a mutual, final
    and definite award upon the subject matter submitted
    was not made.’’ (Internal quotation marks omitted.)
    Harty v. Cantor Fitzgerald & 
    Co., supra
    , 81.
    The court determined in the present action that there
    was an agreement to a consensual and unrestricted
    submission in the collective bargaining agreement. In
    its appeal, the plaintiff asserts three grounds for vacat-
    ing the arbitration award: (1) the award violated public
    policy; (2) the panel was not impartial toward the plain-
    tiff in violation of § 52-418 (a) (2); and (3) the plaintiff
    was denied a ‘‘full and fair hearing’’ pursuant to § 52-
    418 (a) (3). We are not persuaded.
    I
    The plaintiff claims that the award violates the well-
    defined public policy of this state, prohibiting paramed-
    ics from acting in a manner contrary to the welfare of
    their patients. Specifically, the plaintiff argues that the
    crew swap violated § 19a-179-9 (f) of the Regulations
    of Connecticut State Agencies, which provides: ‘‘No
    person engaged in the provision of emergency medical
    services shall commit an act which is detrimental to
    the safety, health, or welfare of a patient or the general
    public.’’ The plaintiff also argues that the award violates
    public policy because it interferes with the management
    rights of the plaintiff by limiting its contractual and
    legal right to manage its employees.
    ‘‘Ordinarily, where there is a consensual, unrestricted
    submission to arbitration, the only question is whether
    the award conforms to the submission. . . . One
    exception to that rule, however, is where the award
    violates clear public policy. . . . Where a party chal-
    lenges an award on the ground that it violates public
    policy, de novo review is in order if the challenge has
    a legitimate, colorable basis. . . . That de novo review
    is limited, however, to the two critical questions: (1)
    whether there is an explicit, well-defined and dominant
    public policy and (2) whether the award violates that
    policy. . . . It does not extend to the facts found by
    the arbitrator.’’ (Citations omitted; footnote omitted.)
    Burr Road Operating Co. II, LLC v. New England
    Health Care Employees Union, District 1199, 
    142 Conn. App. 213
    , 223–24, 
    70 A.3d 42
    , cert. granted, 
    309 Conn. 909
    , 
    68 A.3d 662
    (2013). We note that this excep-
    tion applies only when the award is clearly illegal or
    clearly violates a strong public policy. Garrity v.
    McCaskey, 
    223 Conn. 1
    , 7, 
    612 A.2d 742
    (1992).
    We agree with the trial court that Connecticut has a
    clear, well-defined and dominant public policy of pro-
    tecting patients from detrimental acts by emergency
    medical services personnel. See Regs. Conn. State Agen-
    cies § 19a-179-9 (f). Emergency personnel are to provide
    reasonable care and treatment to the patients whom
    they oversee. See id.; see also General Statutes § 20-
    206nn (5) (paramedic subject to discipline for negligent
    conduct). Although we determine that the underlying
    claim made by the plaintiff is colorable, we conclude
    that the award in the present action does not violate
    public policy.
    On the basis of the facts presented to the arbitration
    panel, there was no evidence that the defendant’s crew
    swap constituted a detrimental act, or that it put the
    patient in harm’s way. Instead, it was reported that the
    patient went to the hospital because of a request by
    her family, and that the family also requested that the
    patient be transported to a hospital further away, based
    on a preference for its care. Moreover, counsel for the
    plaintiff conceded during argument before this court
    that the crew swap took no more than four minutes to
    complete. The arbitrators also credited the evidence
    that the plaintiff allowed this type of crew swaps:
    ‘‘[C]rew swaps are performed routinely when the
    patient, as in this case, is stable. The [plaintiff] also
    encourages crew swaps during nonemergency calls to
    avoid overtime.’’ Because the conduct of the defendant
    did not constitute a detrimental act, we agree with the
    court that the award does not violate public policy.
    With regard to the plaintiff’s second public policy
    claim, that the award limits its legal right to manage
    contractual and disciplinary actions with regard to its
    employees, we conclude that this claim has no merit.
    The plaintiff’s argument suggests that, by commenting
    on its investigatory practices, specifically, the involve-
    ment of Best, the panel nullified the plaintiff’s manage-
    ment rights over the investigation of the grievance. We
    are not persuaded. The arbitrators merely appear to
    have commented on the inclusion of certain actors
    within the investigation, who conceivably assisted in
    the analysis and findings in this case. We also reject
    this argument.
    II
    The plaintiff next claims that, pursuant to § 52-418
    (a) (2), the award should be vacated because there
    was evident partiality on the part of the arbitrators.
    Specifically, the plaintiff claims that the panel made
    arbitrary findings based on evidence that was not con-
    tained in the record, which it claims establishes the
    panel’s evident partiality and bias against it. The plain-
    tiff points to the arbitration panel’s discussion of the
    bias of Best and argues that there was no evidence
    that her participation showed any pretextual bias. The
    plaintiff further argues that there was no evidence to
    support the finding that the plaintiff dismissed Sim-
    mons, the volunteer who accompanied the defendant,
    to bolster the case against the defendant, or that any
    other issues were raised as a pretext in order to support
    the plaintiff’s dismissal.
    A party seeking to vacate an arbitration award on the
    ground of evident partiality has the burden of producing
    sufficient evidence in support of the claim. ‘‘An allega-
    tion that an arbitrator was biased, if supported by suffi-
    cient evidence, may warrant the vacation of the
    arbitration award. . . . The burden of proving bias or
    evident partiality pursuant to § 52-418 (a) (2) rests on
    the party making such a claim, and requires more than
    a showing of an appearance of bias. . . . In construing
    § 52-418 (a) (2), [our Supreme Court] concluded that
    evident partiality will be found where a reasonable per-
    son would have to conclude that an arbitrator was par-
    tial to one party to the arbitration. To put it in the
    vernacular, evident partiality exists where it reasonably
    looks as though a given arbitrator would tend to favor
    one of the parties.’’ (Internal quotation marks omitted.)
    Alexson v. Foss, 
    276 Conn. 599
    , 617, 
    887 A.2d 872
    (2006).
    The trial court noted that, ‘‘[the plaintiff’s] claims of
    the arbitrators’ alleged improper construction of the
    facts relating to the crew swap or characterizations of
    the evidence, without more, does not constitute suffi-
    cient evidence of evident partiality by the arbitrators.’’
    We agree. The plaintiff’s argument that certain factual
    findings made by the arbitration panel were biased lacks
    support. For example, the arbitration panel’s decision
    stated: ‘‘We note that there was no evidence to show
    that . . . Best holds a bias against the [defendant] but
    we do note that the union made many assertions of her
    bias. While we did not perceive bias on the part of . . .
    Best, we do note that the whole investigation seems
    improper because of her involvement from the begin-
    ning until the [defendant’s] termination.’’ Despite the
    plaintiff’s arguments to the contrary, we read the arbi-
    tration panel’s decision to say that it did not perceive
    bias on the part of Best or receive evidence thereof,
    but it did take issue with her participation due to the
    adverse history between her and the defendant. In this
    case, the arbitration panel was authorized to make such
    a finding, as it pertained to whether the defendant was
    terminated for just and sufficient cause. See Bic Pen
    Corp. v. Local No. 134, 
    183 Conn. 579
    , 583–84, 
    440 A.2d 774
    (1981) (‘‘[t]he submission constitutes the character
    of the entire arbitration proceedings and defines and
    limits the issues to be decided’’). The facts presented
    by the plaintiff did not make it reasonably look as
    though any of the arbitrators would tend to favor the
    defendant or disfavor the plaintiff in this case, as
    required to establish evident partiality.
    III
    Finally, the plaintiff claims that, pursuant to § 52-
    418 (a) (3),8 the award should be vacated because the
    arbitration panel failed to provide a ‘‘full and fair hear-
    ing.’’ Specifically, the plaintiff argues that the panel
    refused to consider evidence relating to past disciplin-
    ary actions against the defendant. We disagree.
    Under the facts presented by the plaintiff, this claim
    does not provide an adequate basis to vacate the arbitra-
    tors’ decision. ‘‘Where the submission does not other-
    wise state, the arbitrators are empowered to decide
    factual and legal questions and an award cannot be
    vacated on the grounds that the construction placed
    upon the facts or the interpretation of the agreement
    by the arbitrators was erroneous. Courts will not review
    the evidence nor, where the submission is unrestricted,
    will they review the arbitrators’ decision of the legal
    questions involved.’’ (Internal quotation marks omit-
    ted.) Bic Pen Corp. v. Local No. 
    134, supra
    , 
    183 Conn. 584
    .
    We are unpersuaded by the plaintiff’s argument that
    the preclusion of certain evidence before the arbitration
    panel renders the award unfair. The plaintiff failed to
    demonstrate that the arbitration panel engaged in mis-
    conduct. Based upon applicable Supreme Court prece-
    dent, we conclude that arbitrators are entrusted to act
    upon their discretion in deciding whether to hear or,
    conversely, not hear evidence. See Bridgeport v. Kasper
    Group, Inc., 
    278 Conn. 466
    , 474, 
    899 A.2d 523
    (2006)
    (arbitrators afforded ‘‘substantial discretion’’ in
    determining admissibility of evidence). As a result, the
    court’s determination was proper.
    The judgment is affirmed.
    In this opinion the other judges concurred.
    1
    John Jasinski is a member of the International Federation of Professional
    and Technical Engineers, Local 134, which represented his interests in the
    underlying action. For clarity, we refer to Jasinski as the defendant and to
    the named defendant as the union.
    2
    The plaintiff raises two public policy issues on appeal, which have been
    organized as one issue for purposes of this decision.
    3
    The arbitration panel found in part: ‘‘We believe that the reason for the
    crew swap was two-fold. The first was to drop off a volatile and angry
    Simmons who had profaned the patient as reported by the [defendant], and
    the second reason was to drop her off so she could go to work.’’
    4
    The union also sought arbitration in this previous matter which resulted
    in a finding that the defendant was not terminated for good and sufficient
    cause, and the panel ordered that he be reinstated.
    5
    ‘‘The arbitrators considered the evidence and the memoranda submitted
    by the parties in rendering their written decision. The strongly worded
    decision makes clear that the arbitrators were troubled by Best’s involve-
    ment in the investigation, as shown by their collective comment that Ing
    should have had some management person other than Best assist him. . . .
    Based on Best’s involvement, the arbitrators concluded that the investigation
    was not conducted fairly and objectively, and that [the plaintiff] mischarac-
    terized and overinflated the incident to justify discharging [the defendant].’’
    (Internal quotation marks omitted.)
    6
    ‘‘[The plaintiff’s] claims of the arbitrator’s alleged improper construction
    of the facts relating to the crew swap or characterizations of the evidence,
    without more, does not constitute sufficient evidence of evident partiality
    to justify vacation of the award. The assertions do not even give rise to the
    appearance of partiality by the arbitrators. Therefore, [the plaintiff] has
    failed to meet its burden to establish evident partiality.’’
    7
    ‘‘[The plaintiff’s] claim of an unfair hearing due to the preclusion of
    certain evidence, without more, is merely an expression of [the plaintiff’s]
    disagreement and dissatisfaction with the award.’’
    8
    General Statutes § 52-418 (a) (3) provides in relevant part that an award
    shall be vacated if the court finds that ‘‘the arbitrators have been guilty . . .
    in refusing to hear evidence pertinent and material to the controversy . . . .’’