Southern Hills Limited Partnership v. Charles Anderson ( 2018 )


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    DISTRICT OF COLUMBIA COURT OF APPEALS
    No. 15-CV-1142
    SOUTHERN HILLS LIMITED PARTNERSHIP, APPELLANT,
    V.
    CHARLES ANDERSON, APPELLEE.
    Appeal from the Superior Court of the
    District of Columbia
    (LTB-33698-11)
    (Hon. Erik P. Christian, Trial Judge)
    (Argued November 3, 2016                              Decided February 22, 2018)
    Timothy P. Cole for appellant.
    Bernard A. Gray, Sr., for appellee.
    Laurie Ball Cooper, Julie H. Becker and Jonathan H. Levy, Legal Aid
    Society of the District of Columbia, filed a brief as amicus curiae in support of
    appellee.
    Before GLICKMAN, Associate Judge, and WASHINGTON,1 and NEBEKER,
    Senior Judges.
    WASHINGTON, Senior Judge:        Following the arrest of appellee Charles
    1
    Judge Washington was Chief Judge at the time of argument. His status
    changed to Senior Judge on March 20, 2017.
    2
    Anderson (“Anderson”) for criminal behavior, Southern Hills Limited Partnership
    (“Southern Hills”) attempted to personally serve him on two occasions with a
    Notice to Quit summons and a Verified Complaint for Possession of Real Property
    at the residence from which Anderson was being evicted. After Anderson failed to
    respond to the door on the second occasion, Southern Hills posted the notice on his
    door. Anderson failed to appear for the scheduled hearing and a default judgment
    was entered against him. Upon further review of that decision by an Associate
    Judge of the Superior Court, the default judgment was vacated and the case was
    dismissed because Southern Hills failed to properly serve Anderson with the notice
    of the eviction proceeding. On appeal, Southern Hills contends the trial court erred
    in dismissing its case for ineffective service of process because it had complied
    with the statute by attempting personal service twice at Anderson‟s residence prior
    to posting. For the reasons stated below, we affirm.
    I.
    Southern Hills owns and operates a federally subsidized multi-family
    property located at 4339 4th Street, S.E., Washington, D.C. 20032 (“the
    Property”). Anderson occupied an apartment (“the Premises”) within the Property
    pursuant to a written lease with Southern Hills. On September 17, 2011, Anderson
    3
    was arrested for a violent assault, selling drugs, and operating a brothel out of his
    apartment. The circumstances surrounding Anderson‟s arrest violated the terms of
    his lease with Southern Hills,2 and Anderson was asked to vacate the premises
    before November 10, 2011. However, Anderson testified that when he arrived at
    the housing complex in November of 2011, a security guard3 stationed at the
    Property showed him a notice4 that forbade him from being on the Property,
    effective immediately.
    On December 6, 2011, Southern Hills filed a complaint for possession and
    attempted to personally serve Anderson with a copy of the complaint at his
    apartment on December 13, 2011 and December 15, 2011. When Southern Hills
    was unsuccessful the second time to personally serve Anderson at his apartment,
    Southern Hills immediately posted the summons and complaint on Anderson‟s
    2
    Not at issue are the circumstances which gave rise to Anderson‟s eviction.
    In summary, Anderson violated a clause in his lease which prohibited residents
    from engaging in criminal activity.
    3
    The security guard stationed at Southern Hills was an off duty
    Metropolitan Police Department (“MPD”) officer.
    4
    Anderson contends he was shown the bar notice in November of 2011 by
    an MPD officer working at Southern Hills. Southern Hills formally issued a
    physical copy of the barring notice on August 6, 2012. Southern Hills confirmed
    that, consistent with their bar notice policy, “Anderson was likely given a verbal
    notice of the barring notice” before its actual issuance on August 6, 2012.
    4
    front door and mailed a copy to him at that same address. No other attempt was
    made to locate and serve Anderson with the summons and complaint even though
    Southern Hills was aware of Anderson‟s September 17 arrest on evictable charges
    and despite the fact that Southern Hills had issued a barring notice against him on
    November 10, 2011.5
    On December 28, 2011, a hearing was held regarding Southern Hills‟
    lawsuit for possession and, upon Anderson‟s failure to appear, a non-redeemable
    judgment by default was entered in favor of Southern Hills. On May 4, 2012,
    Anderson filed a motion to set aside the default on grounds that the court lacked
    jurisdiction due to improper service of process, and the motion was granted.
    Southern Hills appealed to this court, and we remanded for “factual findings and
    conclusions of law pertaining to the decision to grant the motion to set aside the
    default judgment.” The lower court then submitted an Order on September 21,
    2015, vacating the judgment for possession entered against Anderson. Southern
    Hills timely filed this appeal.
    5
    Anderson was subsequently released following his September 17 arrest but
    the record is unclear as to the date of his release.
    5
    II.
    “Whether the method of service [ ] comports with the applicable rule [ ] is a
    question of law, which we review de novo.” In re N.N.N., 
    985 A.2d 1113
    , 1118
    (D.C. 2009). See, e.g., Jones v. Hersh, 
    845 A.2d 541
    , 544 (D.C. 2004). The
    appellant bears the burden of “convincing the appellate court that the trial court
    erred.” Harvey v. United States, 
    385 A.2d 36
    , 37 (D.C. 1978).
    III.
    Rule 4 of the D.C. Superior Court Rules of Procedure for the Landlord and
    Tenant Branch requires service in compliance with 
    D.C. Code § 16-1502
     (2012
    Repl.). The statute reads in relevant part:
    If the defendant has left the District of Columbia, or
    cannot be found, the summons may be served by
    delivering a copy thereof to the tenant, or by leaving a
    copy with some person above the age of sixteen years
    residing on or in possession of the premises sought to be
    recovered, and if no one is in actual possession of the
    premises, or residing thereon, by posting a copy of the
    summons on the premises where it may be conveniently
    read.
    
    D.C. Code § 16-1502
     (emphasis added).
    6
    On at least one prior occasion, this court has been called upon to interpret
    the service requirements of 
    D.C. Code § 16-1502
    . In Frank Emmet Real Estate,
    Inc. v. Monroe (“Monroe”), this court made clear that, in order to prove that a
    tenant “cannot be found,” the landlord must make a “„diligent and conscientious
    effort‟ . . . to either find the defendant to effect personal service or to leave a copy
    of the summons with a person „residing on or in possession of the premises.‟” 
    562 A.2d 134
    , 136 (D.C. 1989) (quoting Westmoreland v. Weaver Bros., 
    295 A.2d 506
    ,
    509 n.12 (D.C. 1972)) (emphasis added). Consistent with that obligation in this
    regard, we have also stated that “posting is the least favored form of service and
    [should be] used only where attempts at personal or substituted service have
    failed.”   Parker v. Frank Emmet Real Estate, 
    451 A.2d 62
    , 64 (D.C. 1982).
    Southern Hills argues it met its legal obligation of making a “diligent and
    conscientious” effort to serve Anderson by twice attempting, on two different days,
    personal service on Anderson. Conversely, Anderson argues that the severity of
    his crimes was enough to put Southern Hills on notice that he likely could not be
    found at his residence and, that after Southern Hills issued a barring notice against
    him, Southern Hills knew that attempts to serve him at his home would be
    unsuccessful.    Thus, the service of process by posting was invalid because
    Southern Hills failed to make a diligent and conscientious effort to find him before
    resorting to a posting of the notice.
    7
    Therefore, we are called upon to determine whether Southern Hills‟ efforts
    to personally serve Anderson with a summons and complaint by knocking on the
    door of his apartment on two consecutive days was sufficiently diligent and
    conscientious under the facts here to allow for the posting of the notice on
    Anderson‟s door because “he could not be found.” In order to determine whether
    Southern Hills has met this burden, the court must consider what information was
    available to the company at the time personal service was attempted at the
    residence. For example, in Edelhoff v. Shakespeare Theater at the Folger Library,
    Inc., even though the tenant had been a resident of the apartment for twenty-five
    years, the landlord was well aware that she spent a substantial amount of her time
    traveling abroad. 
    884 A.2d 643
    , 644-45 (D.C. 2005). After her rent checks were
    returned for insufficient funds, the landlord issued a thirty-day “Notice to Correct
    or Vacate” by posting and mailing a copy to her residence. 
    Id. at 646
    . Ultimately,
    this court, quoting heavily from its opinion in Monroe, held that service by posting
    and mailing under Rule 4 was ineffective because the landlord had reason to know
    the tenant would not be put on notice of the proceeding against her because she
    was traveling abroad. See 
    id. at 646
    ; Monroe, 562 A2d at 137.
    Southern Hills contends the present situation is distinguishable from the
    8
    facts in Edelhoff because the tenant had informed the landlord that she would be
    overseas and had provided the landlord with a way of contacting her if the need
    arose. 
    884 A.2d at 644
    . Southern Hills argues that, unlike in Edelhoff, it lacked
    actual knowledge of the tenant‟s whereabouts and, therefore, was under no
    obligation to do more than attempt personal service twice at the tenant‟s home
    before posting. However, the distinction on which appellant relies is not supported
    by a fair reading of our opinion in that case. In Edelhoff we held that the posting
    and mailing of a notice to the tenant‟s unit, after two failed attempts to personally
    serve her at that same residence, was inadequate because the landlord failed to
    make a diligent and conscientious effort to contact the tenant in light of the
    information that was readily available to them. 
    Id. at 646
    . More specifically, we
    held that the lack of an exact address for the tenant did not mean the tenant could
    not be found, and that the landlord should have, at a minimum, attempted to
    contact the tenant with the overseas telephone number she had previously
    provided. 
    Id.
    While Anderson did not provide Southern Hills with a forwarding address,
    or even a phone number, Southern Hills, much like the landlord in Edelhoff, was
    well aware of information which, had it been pursued, might have resulted in
    Anderson being contacted, and ultimately personally served, with the documents
    9
    that would have made him aware of the eviction proceedings against him. In this
    case, Southern Hills knew that Anderson had been arrested for a serious crime.
    Similar to the situation in Edelhoff, where the only information available to
    the landlord was a phone number, Southern Hills‟ lack of any actual knowledge of
    Anderson‟s whereabouts did not preclude them from making a diligent effort to
    locate Anderson based on the information that was known to them. Our prior cases
    demonstrate that “diligent and conscientious” efforts to locate the tenant depend
    significantly on the particular circumstances of the case, with the touchstone of the
    inquiry being reasonableness. Where the landlord has reason to believe service
    will be ineffective, the landlord must use reasonable efforts to locate the tenant
    prior to posting. Such efforts need not result in personal service, but our court has
    long recognized the burden on landlords to make diligent and conscientious efforts
    to serve prior to posting. Diligence and conscientiousness can be shown where a
    landlord demonstrates any efforts that may accomplish personal service by using
    readily available information. See Edelhoff, 
    884 A.2d at 646
    . After careful review
    of the record, and considering the aforementioned case law, we are satisfied that
    the service of process was ineffective because Southern Hills did not sustain its
    burden of showing that it engaged in sufficiently “diligent and conscientious”
    efforts to effect personal service on Anderson prior to posting.
    10
    Unquestionably, Southern Hills was aware that Anderson had an ongoing
    criminal case pending in the District of Columbia Courts. Had Southern Hills
    contacted the courts or accessed the public docket, it is likely they would have
    been able to find the name of Anderson‟s criminal defense lawyer or, at a
    minimum, would have been able to ascertain the date of Anderson‟s next
    scheduled court appointment where arrangements could have been made to have
    the papers served on the tenant or on another person who is qualified to accept
    personal service under the statute.       In addition to checking on Anderson‟s
    incarceration or release status through the public case docket, Southern Hills could
    have also obtained information about Anderson‟s possible location through the
    Department of Corrections. See D.C. DEPARTMENT OF CORRECTIONS – LOCATE AN
    INMATE, http://doc.dc.gov/page/locate-inmate (last visited January 22, 2018). As
    importantly, if Southern Hills had made such an effort based on the information
    that was readily available to them and were unable to find Anderson, a strong
    argument could be made that Southern Hills had made a diligent and conscientious
    effort to locate him based on readily available information and he “could not be
    found,” a finding required by the statute before a landlord can resort to posting.
    Moreover, on balance, this requirement is not an unreasonable one given the
    11
    interests at stake. The cornerstone of Constitutional due process is the requirement
    of adequate notice and an opportunity to be heard. Here, it is not too much to ask
    that a landlord seeking to evict a tenant from their home, an occurrence that could
    have devastating collateral impacts on the tenant and their family, be required to
    present evidence that it made the appropriate effort to locate the tenant and
    personally serve him or her prior to the court exercising its authority to issue a
    default in favor of the landlord.
    Under circumstances where there is no information readily available or
    accessible, we do not suggest there is an obligation to undertake a personal
    investigation to serve tenants prior to posting. Rather, when there is information in
    a landlord‟s possession that could lead, with reasonable efforts, to finding the
    tenant, then the concept of a diligent and conscientious effort obligates the landlord
    to pursue those leads. Furthermore, the landlord‟s diligent and conscientious effort
    must be commensurate with due process.          See generally Mullane v. Central
    Hanover Bank & Trust Co., 
    339 U.S. 306
    , 315 (1950) (“[W]hen notice is a
    person‟s due, process which is a mere gesture is not due process. The means
    employed must be such as one desirous of actually informing the absentee might
    reasonably adopt to accomplish it.”).
    12
    The record in this case does not demonstrate that Southern Hills was
    desirous of actually informing Anderson of the proceedings. In fact, their actions
    were quite to the contrary: Southern Hills issued a barring notice that ensured that
    Anderson would not return to his apartment, a step that completely and directly
    frustrated the minimal efforts that were made to serve Anderson with notice.
    While the circumstances that led to Anderson‟s arrest may have justified his being
    barred from the premises, the fact that such steps were taken puts an even greater
    burden on the landlord to make diligent and conscientious efforts to personally
    serve the tenant or someone else capable of accepting personal service of process
    for the tenant before resorting to posting, even assuming that posting is still an
    acceptable method of service under those circumstances. See Jones, 
    845 A.2d at 547
     (“Posting is a disfavored method of providing notice because it is less reliable
    . . . than other appropriate methods,” and doing so “raise[s] serious due process
    concerns.”).
    Because we agree with the trial court that Southern Hills failed to diligently
    and conscientiously attempt to locate Anderson, the trial court‟s finding that
    Southern Hills failed to demonstrate that Anderson could not be found was
    supported by the record. Thus, the trial court did not err in finding that service by
    posting was ineffective and dismissing Southern Hills‟ case.
    13
    IV.
    For the foregoing reasons, the judgment of the trial court is AFFIRMED.
    So ordered.