In re: Robert W. Mance, III , 171 A.3d 1133 ( 2017 )


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    DISTRICT OF COLUMBIA COURT OF APPEALS
    No. 16-BG-154
    IN RE ROBERT W. MANCE, III, PETITIONER.
    A Member of the Bar of the
    District of Columbia Court of Appeals
    (Bar 
    Registration No. 285379
    )
    On Report and Recommendation of the
    Board on Professional Responsibility
    (BDN-250-13)
    (Argued December 7, 2016                                 Decided October 26, 2017)
    Wendell C. Robinson for petitioner.
    Jennifer P. Lyman, Senior Assistant Disciplinary Counsel, with whom
    Wallace E. Shipp, Jr., Disciplinary Counsel, and Jelani C. Lowery, Senior Staff
    Attorney, were on the brief, for respondent.
    Before THOMPSON and BECKWITH, Associate Judges, and REID, Senior
    Judge.
    THOMPSON, Associate Judge:        On January 26, 2012, this court imposed a
    negotiated disciplinary sanction1 on petitioner Robert W. Mance III, suspending
    him from the practice of law in this jurisdiction for six months and conditioning his
    reinstatement upon proof of fitness to practice law and payment of restitution to
    1
    See D.C. Bar R. XI, § 12.1 (d).
    2
    certain clients. See In re Mance, 
    35 A.3d 1125
    , 1127 (D.C. 2012). The discipline
    was based on three matters, involving complainants Leonard Garrett, Wilmer
    Riley, and Sedley Randolph.          As the Hearing Committee found, Mr. Mance
    “admitted to multiple violations of the disciplinary rules arising from his neglect
    of . . . client matters” in those cases.2
    On June 26, 2013, Mr. Mance petitioned for reinstatement. In opposing the
    petition, Bar Counsel (now known as “Disciplinary Counsel,” the term by which
    we hereafter refer to the Office) filed a proffer regarding alleged misconduct
    involving two additional complainants, Steven Swann and Lawrence Hemphill.
    Disciplinary Counsel had previously dismissed their complaints as part of the
    negotiated-discipline agreement, or as a result of Mr. Mance’s suspension, while
    reserving the right to present evidence about them should Mr. Mance seek
    reinstatement
    2
    Specifically, Mr. Mance acknowledged that his conduct in those matters
    violated the following District of Columbia Rules of Professional Conduct: Rule
    1.1 (a) (failure to provide competent representation); Rule 1.1 (b) (failure to serve a
    client with skill and care); Rule 1.3 (a) (failure to provide zealous and diligent
    representation); Rule 1.5 (b) (failure to provide client with a writing stating the rate
    or basis of fee); Rule 1.7 (b) (representing client at a time when the attorney’s
    professional judgment may have been affected by his own interest); Rule 1.8
    (business transaction with client); and Rule 1.16 (d) (failure to timely surrender
    client’s papers upon termination of the representation). See 
    35 A.3d at 1126
    .
    3
    Hearing Committee Number Six held a hearing on Mr. Mance’s
    reinstatement petition on May 2, 2014, and issued its report and recommendation
    on February 22, 2016. Although the Hearing Committee found that Mr. Mance
    testified credibly, it recommended denial of his petition. There followed this
    matter, Mr. Mance’s petition to this court for reinstatement. For the reasons that
    follow, we grant the petition, with conditions.
    I.
    “When [Disciplinary] Counsel contests a [reinstatement] petition, . . . a
    hearing is convened after which the Hearing Committee submits a report of its
    findings and recommendations to this court for a final disposition.” In re Sabo, 
    49 A.3d 1219
    , 1222 (D.C. 2012).             “[T]he recommendation of the [Hearing
    Committee] is only a recommendation,” 
    id. at 1224
     (internal quotation marks
    omitted), however, and even where — as here — we are presented with a Hearing
    Committee report that reflects “commend[able]” and “thorough consideration,” 
    id. at 1234
    , and a “conscientious . . . recommendation,”3 “the determination of fitness
    to resume the practice of law rests entirely with this court.” 
    Id. at 1224
     (internal
    quotation marks omitted). In exercising our “ultimate authority to decide whether
    3
    
    Id. at 1234
     (Steadman, J., dissenting).
    4
    to grant a petition for reinstatement,” 
    id.,
     we “place great weight on the
    recommendations of the . . . Hearing Committee,” 
    id.
     (internal quotation marks
    omitted), and we accept the Hearing Committee’s findings of fact “unless they are
    unsupported by substantial evidence of record.” In re Mba-Jonas, 
    118 A.3d 785
    ,
    787 (D.C. 2015) (internal quotation marks omitted).
    A petitioner seeking reinstatement bears the burden of proof to “demonstrate
    by clear and convincing evidence that he . . . is fit to resume the practice of law.”
    In re Sabo, 
    49 A.3d at 1223
     (internal quotation marks omitted); see also D.C. Bar
    R. XI, § 16 (d)(1).4 Proof of fitness requires a demonstration ‘“(a) [t]hat the
    attorney has the moral qualifications, competency, and learning in law required for
    readmission; and (b) [t]hat the resumption of the practice of law by the attorney
    will not be detrimental to the integrity and standing of the Bar, or to the
    administration of justice, or subversive to the public interest.”’ In re Daniel, 
    135 A.3d 796
    , 797 n.2 (D.C. 2016) (quoting D.C. Bar R. XI, § 16 (d)(1)(a)-(b)). The
    following factors are to be considered in a determination of whether the attorney
    has made the required showing:
    4
    Clear and convincing evidence is “‘evidence that will produce in the mind
    of the trier of fact a firm belief or conviction as to the facts sought to be
    established.’” In re Cater, 
    887 A.2d 1
    , 24 (D.C. 2005) (quoting In re Dortch, 
    860 A.2d 346
    , 358 (D.C. 2004)).
    5
    (1) the nature and circumstances of the misconduct for
    which the attorney was disciplined; (2) whether the
    attorney recognizes the seriousness of the misconduct;
    (3) the attorney’s conduct since discipline was imposed,
    including the steps taken to remedy past wrongs and
    prevent future ones; (4) the attorney’s present character;
    and (5) the attorney’s present qualifications and
    competence to practice law.
    In re Roundtree, 
    503 A.2d 1215
    , 1217 (D.C. 1985).
    II.
    We begin our analysis by briefly describing “the nature and circumstances of
    the misconduct for which the attorney was disciplined,” 
    id.,
     and the additional
    misconduct the Hearing Committee considered. In the Garrett matter (Bar Docket
    No. 2009-D247), Mr. Mance, who was representing Mr. Garrett in a civil suit,
    failed to file a brief on Mr. Garrett’s behalf or to ask for an extension of time,
    which resulted in the dismissal of the case for want of prosecution. See In re
    Mance, 
    35 A.3d at 1126
    . After Mr. Garrett filed a complaint with Disciplinary
    Counsel, Mr. Garrett met with Mr. Mance, at Mr. Mance’s request, and entered
    into a written agreement whereby Mr. Mance agreed to pay him $4,500 (the
    retainer he had paid) plus an additional $15,000 as settlement of “any issues or
    differences between them.” 
    Id.
     (internal quotation marks omitted). Mr. Mance did
    not advise Mr. Garrett to obtain the advice of outside counsel and failed to provide
    6
    sufficient information for Mr. Garrett to provide informed consent. 
    Id.
     Thereafter,
    Mr. Mance made two payments to Mr. Garrett that amounted to $900 and then
    ceased payment (until, as discussed below, after he had petitioned for
    reinstatement). 
    Id.
    The Riley matter (Bar Docket No. 2009-D369) involved Mr. Mance’s
    failure, despite a court order, to produce documents (which Mr. Riley had turned
    over to him) in response to a request for production of documents and an order
    compelling production. 
    Id.
     The omission led the court to impose sanctions, which
    included an order precluding Mr. Riley from testifying at trial, presenting exhibits
    at trial, and presenting evidence as to damages. 
    Id.
     Mr. Mance did not file a
    motion to vacate or reconsider the court’s order, and instead, after failing to
    respond to opposing counsel’s motion to dismiss or in the alternative for summary
    judgment, represented Mr. Riley on appeal. 
    Id.
     Mr. Mance did not advise Mr.
    Riley to seek outside counsel even though the issue on appeal involved his own
    failure to act on Mr. Riley’s behalf. 
    Id.
    In the Randolph matter (Bar Docket No. 2010-D025), after representing Mr.
    Randolph in his criminal case, Mr. Mance failed to respond to requests by Mr.
    Randolph for his case materials, forwarding the file only after Disciplinary
    7
    Counsel got involved. 
    Id.
     In addition, Mr. Mance’s first attempt at forwarding the
    file failed because he had failed to ascertain the rules of mailing packages to the
    federal correctional center where Mr. Randolph was incarcerated.
    Regarding the Swann matter (Bar Docket No. 2011-D219),5 Disciplinary
    Counsel proffered that Mr. Mance filed on Mr. Swann’s behalf a petition for
    review of an adverse decision by the Office of Employee Appeals but failed to
    name and serve the proper respondent, timely file the petition, and properly file an
    opposition to a motion to dismiss. Mr. Mance also noted an appeal from dismissal
    of the case, even though he had a conflict of interest in continuing to represent Mr.
    Swann.
    Regarding the Hemphill matter (Bar Docket No. 2011-D398), Disciplinary
    Counsel proffered that Mr. Mance, who had represented Mr. Hemphill in a
    deposition by the United States Attorney’s Office, agreed to write a letter on Mr.
    Hemphill’s behalf explaining to the Assistant United States Attorney why it would
    be a hardship on Mr. Hemphill to have additional funds seized from a pension
    5
    The Hearing Committee found that “the unadjudicated acts [in the Swann
    and Hemphill matters were] supported by a preponderance of the evidence and, as
    such, [were] admissible.” In his testimony before the Hearing Committee, Mr.
    Mance acknowledged misconduct in both cases.
    8
    owned by his wife. Mr. Mance acknowledges that he failed to communicate with
    Mr. Hemphill regarding the status of the letter.
    As the Hearing Committee found, the foregoing instances of misconduct
    “involved a consistent pattern of neglect, including the failure to communicate
    with clients and to comply with multiple court orders, and two instances of conflict
    of interest.” As the Hearing Committee also noted, Mr. Mance has a history of
    discipline by this court, having received informal admonitions in 1996 and 2000, a
    thirty-day stayed suspension in 2005, and a public censure in 2009. The 1996 and
    2000 informal admonitions were for failing to provide a written retainer agreement
    as required by Rule 1.15 (b). See In re Mance, 
    980 A.2d 1196
    , 1208 (D.C. 2009).
    The 2005 stayed suspension and period of probation were for Mr. Mance’s filing
    of an untimely notice of appeal in his client’s criminal case, neglect in failing to
    pursue a claim that some of the offenses of which the client was convicted merged,
    failing to communicate with the client about the appeal, and delay in withdrawing
    from the case after learning that the client sought to terminate his engagement. In
    re Mance, 
    869 A.2d 339
    , 340 (D.C. 2005).            We accepted, as supported by
    substantial evidence, the Board on Professional Responsibility (the “Board”)
    finding attributing Mr. Mance’s violations to his “overwhelming case load at the
    time of the events at issue.” 
    Id. at 342
     (internal quotation marks omitted).
    9
    This court imposed the 2009 public censure in an opinion in which we held
    that “for purposes of Rule 1.15 (d), money paid by a client as a flat fee for legal
    services remains the client’s property, and counsel may not treat any portion of the
    money otherwise until it is earned, unless the client has agreed otherwise.” In re
    Mance, 
    980 A.2d at 1199
    .        We determined to apply that interpretation only
    prospectively, however, and we adopted the Board’s recommendation that Mr.
    Mance receive a public censure for having commingled funds when he placed into
    his operating account a portion of a flat fee a client had paid to him, causing a
    delay in returning the funds when the client terminated his services, “because he
    did not have the funds readily available.” 
    Id. at 1199-200
    . Mr. Mance also
    received a public censure in Maryland as reciprocal discipline, and, in 1979,
    received a private reprimand in South Carolina for failing to perfect an appeal.
    III.
    The foregoing informs our consideration of the first Roundtree factor. As to
    the remaining Roundtree factors, the Hearing Committee’s primary focus was on
    the third Roundtree factor — specifically, on what it found to be Mr. Mance’s
    10
    failure to take adequate “steps . . . to remedy past wrongs and prevent future ones.”
    We address that finding in section IV below.
    In our view, the other Roundtree factors weigh in Mr. Mance’s favor.
    Regarding whether Mr. Mance “recognizes the seriousness of [his] misconduct”
    (Roundtree factor 2), the Hearing Committee found that Mr. Mance “recognize[s]
    that his clients were entitled to better service,” and that he testified “credibly” that
    he is “remorseful and disappointed in himself and ha[s] gone through a period of
    introspection.”    The Hearing Committee noted that Mr. Mance’s character
    witnesses corroborated his testimony, recounting that Mr. Mance had “expressed
    remorse for his ethical lapses and a desire to change the behaviors that caused his
    misconduct.”6     The record supports the Hearing Committee’s findings.             For
    example, Mr. Mance testified that Mr. Garrett “did not get the kind of
    representation from me that he was entitled to,” that he (Mr. Mance) did not
    “render good service” and provided “deficient representation,” and that he “should
    have . . . advise[d] Mr. Garrett to seek other counsel.” Mr. Mance also recognized
    in his testimony that being “busy doing something else . . . is not a reason for not
    6
    The Hearing Committee nevertheless concluded that Mr. Mance did not
    satisfy the second Roundtree factor because “he failed to demonstrate that he fully
    grasps the root causes of his misconduct and has taken concrete steps to address
    it,” but we see that concern as more properly addressed in a consideration of the
    third Roundtree factor.
    11
    being more responsive to clients when they’re trying to reach you.” Mr. Mance
    further acknowledged that to practice effectively an attorney must “adhere[] to
    deadlines” and that, before taking on a case, an attorney must consider how much
    he “can do during a certain period of time” and avoid having “too many . . . client
    matters on [his] plate.” He acknowledged that “going back to 2005,” he had “more
    on [his] plate than [he] could handle.”
    Regarding the fourth Roundtree factor (“the attorney’s present character”)
    and the fifth factor (“the attorney’s present qualifications and competence to
    practice law”), the Hearing Committee credited the testimony of his character
    witness Antoini Jones, Esq., who was “fully aware of [Mr. Mance’s] disciplinary
    record and the basis for his current suspension,” that Mr. Mance “has the
    competence and character to practice law.”7          Disciplinary Counsel likewise
    acknowledged at oral argument before us that there can be “no doubt” about Mr.
    Mance’s “good intentions,” his “learning” in the law, and his legal advocacy skills.
    7
    The Hearing Committee nevertheless found that Mr. Mance’s “failure
    to . . . take concrete steps necessary to avoid similar misconduct in the future raises
    doubts about his present character” and concluded that he failed to satisfy the
    fourth Roundtree factor. Again, we believe that assessment is better addressed in
    our discussion of whether Mr. Mance has satisfied the third Roundtree factor.
    12
    In considering the fourth Roundtree factor, we, too, are satisfied that Mr.
    Mance “is a changed individual having full appreciation of the wrongfulness of his
    conduct and a new determination to adhere to the high standards of integrity and
    legal competence which the [c]ourt requires.”8 We note that in determining to
    publicly censure Mr. Mance in 2009, we observed that his “prior misdeeds, while
    not to be dismissed, do not implicate his moral character or integrity.” In re
    Mance, 
    980 A.2d at 1208
    . We also noted the Board’s finding that Mr. Mance did
    not “act dishonestly or attempt to misappropriate client funds.” 
    Id.
     Further, the
    record indicates that Mr. Mance has taken three training courses since the
    beginning of his (now over-five-year) suspension, including a training session on
    the Superior Court electronic filing system and a several-hours-long course on the
    different ethical requirements of the District, Maryland, and Virginia. The record
    also shows that, during his suspension, Mr. Mance has made an effort to keep
    apprised of legal developments through his part-time work in Mr. Jones’s law
    office and the law office of his counsel Wendell Robinson, through discussion of
    cases with those attorneys, and through research in law libraries. Per Mr. Jones’s
    “credited” testimony, during this time Mr. Mance has “produced competent legal
    research.”
    8
    In re Sabo, 
    49 A.3d at 1232
     (quoting In re Turner, 
    915 A.2d 351
    , 356
    (D.C. 2006) (per curiam) (Board Report attached to the court’s opinion)).
    13
    IV.
    That brings us to the most critical issue in this case: whether Mr. Mance has
    shown by clear and convincing evidence that his reinstatement is warranted in light
    of facts relevant to the third Roundtree factor, which requires consideration of “the
    attorney’s conduct since discipline was imposed, including the steps taken to
    remedy past wrongs and prevent future ones.” In considering this factor, the
    Hearing Committee acknowledged Mr. Mance’s testimony that he took a D.C. Bar
    training course that, in his words, taught him that to practice effectively, he must
    “work at” “adherence to deadlines” and at “be[ing] more responsive to clients
    and . . . more available to clients.” The Hearing Committee found that Mr. Mance
    also had “acknowledged the need to control his calendar and to not accept work he
    is unable to handle.” The Hearing Committee found fault, however, with Mr.
    Mance’s having “failed to establish that he has taken the proactive measures
    necessary to address the deficiencies in his practice, including such fundamental
    steps as developing a practice management plan.”          The Hearing Committee
    mentioned, for example, Mr. Mance’s testimony that he had unsuccessfully tried to
    use case management/accounting software back in 2005, finding it “too
    complicated.” The Hearing Committee also cited Mr. Mance’s testimony to the
    14
    effect that he is “unsure of the type of office support he will require if reinstated,
    because he does not know what kind of client base he will have.” The Hearing
    Committee found that Mr. Mance “failed to demonstrate that he fully grasps the
    root causes of his misconduct and has taken concrete steps to address it by, for
    example, taking the courses or training necessary to establish his proficiency in
    case management.” This left the Hearing Committee with “little assurance that, if
    reinstated, [p]etitioner will not repeat the pattern of misconduct that led to his
    suspension.”
    The Hearing Committee cited in addition Mr. Mance’s payment of
    restitution to Messrs. Garrett, Hemphill, and Swann “only after he filed his petition
    for reinstatement years after his representation of these clients ended,” and his
    failure “to pay any restitution to Mr. Riley”9 (matters that the Hearing Committee
    considered as evincing Mr. Mance’s lack of “true recognition of the seriousness of
    [his] misconduct” and as a negative with respect to his “steps taken to remedy [the
    misconduct]”). The Hearing Committee recognized, however, that this court’s
    9
    The Hearing Committee noted that Mr. Mance paid a stipulated judgment
    amount of $5,000 to Mr. Garrett eighteen months after the judgment (that was in
    addition to another $900 Mr. Mance had paid Mr. Garrett in 2009), and that he
    reimbursed Mr. Swann $3,500 for the “at least $3,500” Swann had paid him. Mr.
    Mance testified that he refunded Mr. Hemphill the full $1,000 that Mr. Hemphill
    paid for Mr. Mance to represent him in a deposition because he believed that his
    misconduct “warranted [Mr. Hemphill’s] being reimbursed the full fee.”
    15
    2012 suspension order did not require Mr. Mance to pay restitution as to Mr. Riley
    (and Mr. Mance contended that all the fees Mr. Riley paid him had been earned for
    work during 2006-08 and were not implicated by the deficient representation that
    happened in 2009). Distinguishing restitution from damages owed because of an
    attorney’s malpractice, the Hearing Committee found “an insufficient basis to
    conclude that [p]etitioner owed restitution to Mr. Riley.” The Hearing Committee
    also acknowledged that Mr. Mance was not subject to a restitution condition with
    respect to the Swann and Hemphill matters.
    While we do not in any way minimize the relevance and seriousness of Mr.
    Mance’s failure to make timely restitution payments, we note his explanation that
    his suspension caused him “significant damage . . . financially.” He testified that
    after his suspension, his income source was mostly Social Security checks, and that
    it was difficult to make restitution when he was not working full-time and when he
    was “close to the line” on other monthly obligations.10 He acknowledged that he
    10
    One of Mr. Mance’s character witnesses, Elijah Rogers, noted that Mr.
    Mance indicated that he could no longer afford to play golf with a group of friends
    with whom he had previously played weekly. We cite this testimony to say that
    the record contains no suggestion that Mr. Mance was utilizing funds that he could
    have used to pay restitution to support personal luxury. In any event, Mr. Mance
    acknowledged in his hearing testimony that paying Mr. Garrett should have been a
    priority and was “the correct thing for [him] to do.”
    16
    had bounced a number of checks in 2013, and he attributed his delayed restitution
    payments to “bad budgeting and bad money management.”                 As the Hearing
    Committee expressly acknowledged, this court’s cases establish that delayed
    restitution is not a barrier to reinstatement where there is an adequate explanation
    for the non-payment.11 The Hearing Committee found that “without more,” the
    delayed restitution payments “might not be a barrier to reinstatement.”
    In the end, the Hearing Committee recommended against reinstatement
    because of Mr. Mance’s failure to show that he has taken “concrete steps necessary
    to avoid similar misconduct in the future” — more specifically, his failure to show
    “that he understands and is prepared to implement the case management techniques
    necessary to control his caseload and avoid future misconduct” and his “fail[ure] to
    demonstrate that he fully grasps the root causes of his misconduct and has taken
    concrete steps to address it by, for example, taking the courses or training
    11
    See, e.g., In re Turner, 
    915 A.2d at 355
     (reinstating the petitioner even
    though “the record show[ed] that [he] did not have steady income for a period of
    time, and thus did not have the ability to pay restitution,” and that he made three
    installment payments in 1999 “but discontinued the payments because of financial
    difficulties”; noting that when the petitioner’s “situation changed in 2005, [he]
    initiated a formal payment plan to pay $75 monthly” and “[a]t the time of the
    Hearing Committee’s decision, . . . had made the scheduled payments for eight
    months”); In re Roxborough, 
    775 A.2d 1063
    , 1078 (D.C. 2001) (noting the
    petitioner’s testimony “that he has not earned enough income since he left law
    practice to be able to pay all of the restitution owed,” and stating that “it should not
    be absolutely required that restitution is complete before reinstatement”).
    17
    necessary to establish his proficiency in case management.” Mr. Mance’s failure
    to demonstrate his proficiency in case management left the Hearing Committee
    with “a substantial question as to whether he will actually be able to” “install case
    management software programs and use them in his practice.”             The Hearing
    Committee also found that Mr. Mance “failed to explain with any specificity how
    he intend[s] to manage his case load, communicate with his clients, or calendar
    cases so that he can respond to court orders and schedules and meet filing
    deadlines.”
    We are loathe to premise our decision on reinstatement on whether Mr.
    Mance has demonstrated proficiency in using case management software
    programs.12 In the years before such software programs were available, many an
    attorney effectively practiced law using an old-fashioned system of keeping up
    with case deadlines and court dates. We think the record in this case shows that
    the root problem for Mr. Mance — which we think the record shows he does grasp
    — was that he fell into the pattern of taking on too many cases, with the result that,
    in his words, he had “more on [his] plate than [he] could handle.” He told the
    Hearing Committee that the “Number 1” step he needed to take is “keeping [his]
    12
    Also, unlike Disciplinary Counsel, we do not believe the record raises
    questions about whether Mr. Mance is “prepared to ethically manage client funds.”
    18
    case load under control.” He testified, “I just have to be more careful[,] from the
    day a client comes in, to discussing the case[,] to determin[ing]whether it’s
    something that I feel I can handle effectively.” He explained repeatedly that
    “when new cases come in, I need to find out more about what it’s going to require
    [from] me to handle it, to find out whether it’s something -- based on what I
    already have in-house[,] . . . that I can handle effectively,” rather than take on all
    cases that come in the door to indulge what he agreed was his “problem saying no
    to people.” He explained that previously, it was not until he “got in the middle of
    [matters]” that he realized he “couldn’t do them [e]ffectively.” These explanations
    ring true in light of the Board’s previous finding that Mr. Mance’s neglect of client
    matters resulted from his “overwhelming case load.” In re Mance, 
    869 A.2d at 342
    (internal quotation marks omitted). Mr. Mance also recognized that, to remedy the
    things in which he was deficient, he will need to “set[] aside time at some point in
    the day, whether it’s mid-day, whether it’s at the end of the day[,] to communicate
    with clients who’ve been trying to reach [him]” and to “return phone calls on a
    daily basis.” His statements that “there needs to be certain times of day that [he]
    do[es] certain things” and that he would need to “not get[] [him]self in a situation[]
    where [he has] more cases tha[n he] can handle appropriately” sum up his plan for
    assuring that his misconduct will not repeat itself if he is reinstated. Of course,
    19
    only if he resumes practice will we be able to tell whether Mr. Mance is able to
    responsibly reduce his previous caseload.
    We think it understandable that, given the financial constraints that have
    resulted from his suspension, and without knowing what his client base will be
    upon reinstatement, Mr. Mance could only (in Disciplinary Counsel’s words)
    “vacillate[] on whether he would hire someone” and could say only that he might
    have “someone . . . come in a couple of days a week to help [him] with file
    management and organizational-type things.” For the same reasons, while we
    acknowledge Disciplinary Counsel’s concern that Mr. Mance has not worked out a
    business plan regarding his income if he resumes law practice, we believe he will
    have time to do that once he resumes practice and understands what client work
    will be his referral base13 and before (under the reinstatement conditions we
    describe below) he is permitted to resume practice as a solo practitioner.
    We note Mr. Mance’s testimony that being deprived of the ability to make a
    living because of his suspension, and the introspection that this caused him to
    undertake, have given him a “motivation [that] is different” from any he had before
    13
    Mr. Mance testified that he learned in a course that “80 percent of your
    new clients come from 20 percent of your old clients [through] referrals.”
    20
    to avoid putting himself in a position where he could not balance his case load.
    We are satisfied that, with his credited testimony about his “best of intentions” to
    take on only the client matters he has determined he can handle and to set aside
    time for client communications, Mr. Mance has demonstrated by clear and
    convincing evidence that he is fit to be reinstated to the practice of law. At the
    same time, we recognize that, as one of his character witnesses observed, practice
    as a solo practitioner almost inevitably “involves volume, because of the nature of
    the clients you represent.” The record shows that, until his suspension, Mr. Mance
    had been in solo practice since 1997, and, at the hearing, he acknowledged a desire
    to return to solo practice. This underlies our consideration of what conditions we
    might impose on Mr. Mance’s reinstatement to ensure that he receives assistance in
    his efforts not to repeat the conduct that led to his suspension: taking on more
    matters than he can handle.
    V.
    The Hearing Committee, in recommending against reinstatement, and
    Disciplinary Counsel, in opposing reinstatement with conditions, emphasize this
    court’s statement that “conditions on reinstatement are not a substitute for proof of
    fitness.” In re Sabo, 
    49 A.3d at 1233
    . They also emphasize this court’s statement
    21
    in Sabo that D.C. Bar Rule XI, § 16 (f) makes clear that the court may impose
    “conditions on reinstatement as it deems appropriate” only if the attorney is “fit to
    be reinstated to the District of Columbia Bar without regard to the proposed
    condition.” Id.
    We agree that the standard as explicated in Sabo is controlling. At the same
    time, our cases have recognized that conditions on reinstatement may be warranted
    in the interest of facilitating a reinstatement petitioner’s “continued fitness in the
    initial period after he . . . returns to the practice of law,” so as “to assure that
    petitioner will not commit future disciplinary violations of the kind for which he
    was [disciplined],” In re McConnell, 
    667 A.2d 94
    , 97 (D.C. 1995) (internal
    quotation marks omitted), and to “reduce the likelihood that []he will commit the
    same or similar violations in the future.” In re Roundtree, 503 A.2d at 1218; see
    also In re Turner, 
    915 A.2d at 357
    .
    It is helpful to review the facts of Sabo. Mr. Sabo was disbarred by consent
    in 2003 after he was convicted of attempted malicious wounding, a felony and “an
    act of moral turpitude.” 
    49 A.3d at 1220, 1224
    . He “contend[ed] that his struggle
    with depression and other mental health challenges took him ‘down a path, down a
    spiraling tube’ that brought about the events that led to his conviction.” 
    Id.
     at
    22
    1221. After his release from prison in 2003 and intermittently thereafter (including
    at the time of this court’s consideration of his petition for reinstatement), he had
    been receiving mental health treatment, including medication management and
    psychotherapy. 
    Id. at 1221, 1230
    . In 2009, during a time when he “was not in
    psychotherapy,” 
    id. at 1230
    , he was “arrested on a charge of larceny by false
    pretense” after an altercation with a Home Depot store clerk, “but ultimately
    placed on probation in a program” that he successfully completed, leading to
    dismissal of the charge. 
    Id. at 1222
    . The Board recommended that Mr. Sabo’s
    petition for reinstatement be denied, in part because it viewed the Home Depot
    incident “as an indicator of [his] difficulties in dealing with stress,” and concluded
    that “his history of psychotherapy was ‘too intermittent and short-lived’ to support
    reinstatement.” 
    Id. at 1223
    .
    In considering the Roundtree factors, we noted that Mr. Sabo
    “acknowledged the seriousness of his mental illness and . . . its effect on his
    decision-making capabilities and actions,” confirmed that his depression would be
    a ‘“lifelong battle,”’ expressed a “commitment to remaining in treatment
    indefinitely,” and candidly admitted that for him to make sound decisions would
    require “‘continued medication[,] frankly.”’ 
    Id. at 1227, 1229-30
    . Even while
    noting the Board’s concern that Mr. Sabo had been in psychotherapy only
    23
    intermittently and observing that the Home Depot incident “show[ed] an error in
    judgment,” we concluded that Mr. Sabo had “taken steps to ‘remedy past wrongs
    and prevent future ones’” and had satisfied the Roundtree factors, and that a denial
    of reinstatement was not warranted. 
    Id. at 1229-31
    . We conditioned Mr. Sabo’s
    reinstatement on “continuing mental health treatment, in a fashion recommended
    by his mental health provider, for [a period of] five years.” 
    Id. at 1234
    . We have
    similarly ordered conditions for reinstatement in other cases, such as ordering
    attorneys to submit to supervision by a practice monitor and to participate in
    counseling and support groups. See In re Roxborough, 
    775 A.2d at 1064-65
    ; In re
    McConnell, 
    667 A.2d at 94
    ; In re Brown, 
    845 A.2d 519
    , 522 (D.C. 2004).
    In this case, we conclude, much as we did with respect to Mr. Sabo, that Mr.
    Mance is fit to be reinstated to the practice of law but that the conditions we have
    determined to impose “will aid [him] as he restarts his legal career.” Sabo, 
    49 A.3d at 1233
    . We accept Mr. Mance’s representation that he will take steps to
    control his caseload, but we think the financial pressures of maintaining a solo
    practice are great enough that conditions on reinstatement are appropriate to reduce
    the possibility that he will commit future disciplinary violations of the kind for
    which he was suspended. No doubt it will also be helpful for Mr. Mance to have
    the support of case management resources (both software and personnel resources)
    24
    that group practice or employment by a law firm may bring with it, since the
    record establishes that he is not adept at using case management software himself
    and that, in the near-term, he may be unable as a solo practitioner to afford to hire
    the support staff he would need to utilize such a system effectively.
    To be clear, we do not conclude that these things are necessary for Mr.
    Mance to be fit to practice; indeed, if he takes on a very small caseload (which
    perhaps he will do since he will have his Social Security income as a supplement to
    income from law practice), it should be possible for him to adhere to deadlines and
    be available to clients using an old-fashioned tickler system even without
    sophisticated case management software. But we are persuaded that these things
    would aid him as he resumes the practice of law.
    We are satisfied that the conditions we have determined to impose will act as
    the ‘“additional’ motivator,” 
    id. at 1234
    , Mr. Mance needs to avoid any further
    instances of the type of misconduct that landed him in the disciplinary system and
    that led to the lengthy suspension he has now served. In determining to reinstate
    Mr. Mance subject to these conditions, we have also taken into consideration that,
    as we have observed before, he has a “‘lengthy and well-reputed history of
    providing an important service’ to the community by serving as one of the few
    25
    members of the bar engaged in the practice of street crime defense.” In re Mance,
    
    980 A.2d at 1208
     (quoting In re Mance, 
    869 A.2d at
    342 n.10).
    We therefore will reinstate Mr. Mance subject to the conditions (1) that he
    not engage in solo practice (a restriction that, during oral argument, he indicated a
    willingness to accept) for a period of three years;14 (2) that, within six months
    before resuming the solo practice of law, he attend law practice management
    training focused on computer-based case management and law firm financial
    management;15 and (3) that, at least sixty days before resuming the solo practice of
    law, he inform the Executive Attorney of the Board on Professional Responsibility
    of his intent to do so, in order to facilitate appointment of a practice monitor, who
    will monitor Mr. Mance’s solo practice for one year after he resumes solo practice
    and who shall report to the Executive Attorney every three months during that
    period.16
    14
    Cf. In re Reinstatement of McCormick, 
    767 N.W.2d 1
    , 2 (Minn. 2009)
    (ordering, as a condition of petitioner’s reinstatement to the active practice of law,
    that for two years “petitioner is prohibited from engaging in the solo practice of
    law”).
    15
    Cf. In re Turner, 
    915 A.2d at 357
    . The training session(s) should be
    one(s) offered by the D.C. Bar or the D.C. Bar Practice Management Advisory
    Service.
    16
    Cf. In re Roxborough, 
    775 A.2d at 1064-65
    .
    26
    So ordered.