E.C. v. RCM of Washington, Inc. , 92 A.3d 305 ( 2014 )


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    DISTRICT OF COLUMBIA COURT OF APPEALS
    No. 12-AA-1441
    E.C.,* PETITIONER,
    v.
    RCM OF WASHINGTON, INC., RESPONDENT.
    Petition for Review of a Decision of the
    District of Columbia Office of Administrative Hearings
    (2012-DOES-00933)
    (Argued September 27, 2013                                      Decided June 5, 2014)
    Jennifer Mezey, Legal Aid Society of the District of Columbia, with whom
    Drake Hagner and John C. Keeney, Jr., were on the brief, for petitioner.
    Joan S. Meier, Domestic Violence Legal Empowerment and Appeals Project
    (―DV LEAP‖), and George Washington University Law School, with whom
    Matthew A. Eisenstein, Christa D. Forman, and Adele M.K. Gilpin, Arnold &
    Porter, LLP, were on the brief, for amici curiae.
    Eugene A. Adams, Chief Deputy Attorney General for the District of
    Columbia, with whom Ariel B. Levinson-Waldman, Senior Counsel to the Attorney
    General for the District of Columbia, Todd S. Kim, Solicitor General, Loren L.
    Alikhan, Deputy Solicitor General, and Richard S. Love, Senior Assistant Attorney
    General, filed an amicus curiae brief for petitioner.
    *
    Pursuant to petitioner‘s request, this court will use her initials, ―E.C.,‖ to
    refer to petitioner and those of her ex-boyfriend, ―M.L.‖, when referencing him, in
    order to help protect their privacy.
    2
    Before BLACKBURNE-RIGSBY and EASTERLY, Associate Judges, and KING,
    Senior Judge.
    BLACKBURNE-RIGSBY, Associate Judge: In this appeal, we are presented
    with an issue of first impression: whether a victim of domestic violence, who is
    separated from her employment on account of alleged misconduct, is nonetheless
    eligible for unemployment compensation benefits when the alleged misconduct
    underlying the victim‘s separation from employment is ―due to domestic violence.‖
    In this case, petitioner E.C. seeks review of the decision by an administrative law
    judge (―ALJ‖) of the District of Columbia Office of Administrative Hearings
    (―OAH‖) partially denying her claim for unemployment benefits on the basis that
    she was terminated for simple misconduct.
    On review, E.C., joined by amici curiae and the District of Columbia Office
    of the Attorney General (―the District‖),1 contends that the ALJ erred in his
    determination that she is disqualified from receiving unemployment compensation
    1
    We invited the District to provide us with supplemental briefing on
    October 7, 2013, which it answered on November 27, 2013. Following the
    District‘s supplemental briefing to this court, E.C. informed this court by way of
    letter, received on December 11, 2013, that she adopts the District‘s positions on
    two issues. In determining whether a claimant‘s separation from employment was
    ―due to domestic violence,‖ she asks us to consider: (1) applying a ―substantial or
    significant cause of job loss,‖ standard, which we read as synonymous with amici‘s
    ―substantial factor‖ standard, see infra, and (2) taking into account the ―entire
    mosaic‖ of domestic violence.
    3
    benefits on account of engaging in ―simple misconduct,‖2 by admitting her former
    boyfriend, who had a history of abusing her, onto the premises of her employer‘s
    residential facilities on three occasions, because she is entitled to benefits under
    D.C. Code § 51-131 (2010 Supp.), enacted to allow victims of domestic violence to
    receive unemployment compensation benefits in circumstances where they can
    show they have separated from their employment ―due to domestic violence.‖
    E.C., amici, and the District urge us to interpret the language ―due to domestic
    violence‖ broadly, to mean that any claimant who shows that domestic violence
    played a ―substantial factor‖ in the claimant‘s separation from employment is
    eligible for unemployment compensation benefits, even if the claimant might
    otherwise be disqualified from receiving benefits, for reasons including
    misconduct, as alleged here.3
    2
    D.C. Code § 51-110 (b)(2) (2001); 7 DCMR §§ 312.5 and 312.6.
    3
    Amici curiae consisted of the following organizations and individuals: The
    Domestic Violence Legal Empowerment and Appeals Project (who presented at
    oral argument); Ayuda; Bread for the City; Catherine F. Klein, Professor of Law
    and Director of Columbus Community Legal Services, Columbus School of Law,
    Catholic University; D.C. Volunteer Lawyers Project; District of Columbia
    Coalition Against Domestic Violence; Legal Aid Society – Employment Law
    Center; Legal Momentum; and Lisa Vollendorf Martin, Professor of Law and Co-
    Director, Families and the Law Clinic, Columbus School of Law, Catholic
    University.
    4
    In the alternative, E.C. challenges the ALJ‘s simple misconduct finding on
    the basis that the ALJ failed to engage in ―the reasoned analysis‖ required for
    misconduct cases when he did not consider material facts and issues tending to
    negate any misconduct on E.C.‘s part, citing Hamilton v. Hojeij Branded Food,
    Inc., 
    41 A.3d 464
    , 477 (D.C. 2012). Specifically, E.C. alleges that the ALJ failed
    to ―meaningfully analyze‖ the ―underlying reasons‖ for her actions, namely, the
    domestic violence context that affected E.C. and her conduct toward her employer.
    See Larry v. National Rehabilitation Hospital, 
    973 A.2d 180
    , 183–84 (D.C. 2009).
    With regard to the domestic violence statute, we conclude that, based on the
    statute‘s legislative history, remedial purpose to combat domestic violence and its
    impact on victims in the unemployment compensation context, as well as public
    policies underlying similar remedial legislation, the statute intends to allow for
    broad coverage of claimants whose separation from employment is ―due to
    domestic violence.‖ However, we emphasize that in order for a claimant to qualify
    for benefits under this provision of the statute, the claimant first must establish a
    causal nexus between the domestic violence and the claimant‘s separation from
    employment. To establish that a claimant‘s separation from employment was ―due
    to domestic violence‖ under D.C. Code § 51-131, a claimant must show that: (1)
    the claimant suffered domestic violence that qualifies as an ―intrafamily offense‖
    5
    under the Intrafamily Offenses Act4 (―IFOA‖), along with qualifying supporting
    documentation, and (2) domestic violence played a ―substantial factor‖ in the
    claimant‘s separation from employment.
    In this case, we hold that E.C. established a clear causal nexus between the
    conduct that led to her termination from employment and the domestic violence
    that she suffered, thereby showing that domestic violence played a ―substantial
    factor‖ in her separation from employment. Because E.C. established that her
    separation from employment was ―due to domestic violence,‖ under our
    interpretation of the statute‘s language, E.C. is eligible for unemployment
    compensation benefits.     Accordingly, we reverse the ALJ‘s ruling partially
    disqualifying E.C. from benefits.     Because we determine that E.C. clearly
    established that the instances of misconduct leading to her termination from
    employment were ―due to domestic violence,‖ we need not draw any conclusions
    on her alternate claim.
    4
    D.C. Code § 16-1001 (8) (2009 Supp.).
    6
    I. Factual Background
    The uncontroverted evidence demonstrates that E.C. was in an abusive
    relationship with her ex-boyfriend, M.L., for over eleven months, during which
    time she tried to end the relationship no less than four separate times. While E.C.
    was involved with M.L., she began working for RCM, an organization that
    provides housing for persons with mental and physical disabilities (―residents‖).
    To ensure the safety of the residents under RCM‘s care, it required all employees
    to observe a company policy prohibiting those not employed or authorized by
    RCM from accessing its residential facilities.     RCM apprised all new hires,
    including E.C., of the policy at new hire orientation and company training, as well
    as in the personnel handbook provided to each employee.
    Over the course of E.C.‘s relationship with M.L., he exhibited controlling
    behavior that interfered with her work and became extreme and violent whenever
    E.C. attempted to end the relationship. For example, in separate instances, M.L.
    grabbed E.C. around her neck, vandalized her apartment building, kicked in her car
    window, slashed her tire, and stalked her at work. In another incident, M.L.
    repeatedly called E.C., came to her workplace, and tapped on the glass patio door
    of her workplace while he watched her ignore his calls. According to E.C., it was
    7
    M.L.‘s abusive and controlling tactics, specifically his repeated attempts to invade
    her work space and stalk her at work, which led E.C. to permit him to set foot on
    RCM property on three separate occasions, in violation of RCM‘s policy
    prohibiting access to unauthorized persons, ultimately leading to her termination.
    For example, during E.C.‘s employment, M.L. showed up at her workplace
    multiple times despite her instructing him that he was not allowed on RCM‘s
    premises. According to E.C., M.L. appeared uninvited so often at her workplace
    that she could not ―even give a number‖ for the times he appeared. In one such
    instance, E.C. felt compelled to speak with M.L. on a public street by the RCM
    facility because ―it‘s safer for [her] to allow him to say what he needs to say so that
    [she] [could] remain safe.‖ E.C. eventually ended the relationship with M.L. in
    March 2012, which led to M.L.‘s final threat to get E.C. fired. Specifically, M.L.
    said: ―[Y]ou think that you‘re going to hold your job? You‘re unfit to work here
    and I‘m going to make sure that I call your employ[er].‖
    To protect herself against M.L., E.C. filed two temporary protection orders
    (―TPO‖) in August 2011 and March 2012, respectively, in the Domestic Violence
    Unit of D.C. Superior Court, both of which were granted and ordered M.L. to stay
    away from E.C.‘s work and home, among other places. The court, however,
    8
    rejected E.C.‘s September 2011 request for a civil protection order (―CPO‖), which
    resulted in the lapse of her August 2011 TPO, because, according to the court, the
    parties seemed to agree on their desire to stay away from each other, given that
    M.L. had similarly filed a TPO against E.C.5 E.C. later filed a second CPO against
    M.L. in March 2012 that the court granted. In that CPO, E.C. described numerous
    incidents, including how M.L. repeatedly came to RCM‘s residential facility at 110
    Michigan Ave., Northeast, and how during one argument, he grabbed E.C.‘s purse
    and then grabbed her neck.
    With regard to her alleged misconduct, E.C. admitted that she voluntarily
    allowed M.L. onto RCM property on three occasions. During the first incident,
    M.L. allegedly followed her to RCM‘s residential facility on Alabama Avenue
    5
    Under D.C. Code § 16-1003 (a) (2007 Supp.), ―[a] petitioner . . . may file
    a petition for civil protection . . . against a respondent who has allegedly committed
    or threatened to commit one or more criminal offenses against the petitioner.‖
    While the petition for a CPO is pending, the court may issue a TPO for a period of
    up to fourteen days if it ―finds that the safety or welfare of the petitioner . . . is
    immediately endangered by the respondent.‖ D.C. Code § 16-1004 (b)(1)-(2)
    (2009 Supp.).
    After conducting a hearing on the petition for a CPO, the court may issue a
    CPO if it ―finds that there is good cause to believe the respondent has committed or
    threatened to commit a criminal offense against the petitioner.‖ D.C. Code
    § 16-1005 (c) (2009 Supp.). The CPO may require the respondent to ―refrain from
    committing or threatening to commit criminal offenses against the petitioner‖ and
    ―stay away from or have no contact with the petitioner and any other protected . . .
    locations[,]‖ among other preventive measures. § 16-1005 (c)(1)–(2).
    9
    from her September 1, 2011 hearing at Superior Court, where she had attempted to
    file a petition for a CPO against him. Rather than risk M.L. ―mak[ing] a scene at
    [her] workplace,‖ and even though she warned M.L. that he should not be at her
    workplace, E.C. nevertheless allowed M.L. onto the property for twenty minutes
    while she prepared a meal for an RCM resident because ―the last thing [she]
    needed was to lose her job.‖
    On the second occasion, in November 2011, E.C. had asked M.L. to pick her
    up at work because she was not driving at that time, but when he arrived, she had
    not yet finished her work. While E.C. completed her duties for the day, her co-
    worker, Carolyn Harris, gave M.L. access onto the property, access to which E.C.
    appeared to acquiesce, or at least not explicitly deny.   M.L. remained on the
    property for roughly two minutes, and did not interact with any of the RCM
    facility‘s residents.   During the third incident, in December 2011, E.C. had
    requested that M.L. bring her breakfast to work because she had to ―come into
    work unexpectedly and could not stop . . . to get breakfast [that] particular
    morning.‖ E.C. admitted that she allowed M.L. to enter the property as far as the
    outer door of the apartment, where E.C. was caring for a resident, because she
    could not leave the residents alone. An RCM resident who had met M.L. at a
    10
    holiday party then invited him into the apartment. M.L. remained on the property
    ―no longer than ten minutes.‖
    RCM eventually terminated E.C. on the basis that she had violated company
    policy by admitting non-authorized persons onto company property in those three
    instances. Subsequently, E.C. filed for unemployment insurance benefits under
    D.C. Code § 51-109 (2001). The District of Columbia Department of Employment
    Services denied E.C.‘s application for benefits on May 29, 2012, because RCM
    had terminated E.C. for violation of an employer rule, constituting employee
    misconduct. E.C. appealed that denial of benefits to the OAH.
    On July 10, 2012, ALJ James Harmon presided over a hearing on E.C.‘s
    eligibility for unemployment compensation benefits.       Specifically, the ALJ
    determined the issues before him to be: (1) whether E.C. ―engaged in any type of
    work-related misconduct that would warrant the denial of her receiving [these]
    benefits‖ and (2) whether D.C. Code § 51-131 applied to E.C.‘s case on account of
    any domestic violence.
    At the hearing, RCM presented evidence from three witnesses:        Stacey
    Whitted, Human Resources Manager for RCM; Keesa Robinson, Support
    11
    Coordinator for RCM; and Paulette Robinson, Incident Management Coordinator
    for RCM. Ms. Whitted and Ms. Keesa Robinson both attested that M.L. was not
    an employee of RCM, and Ms. Robinson further testified that, as E.C.‘s supervisor,
    she had not authorized M.L. to be on the property. Ms. Paulette Robinson testified
    that she personally advised E.C. of the policy on prohibited access by unauthorized
    persons to RCM facilities, for which, she confirmed, E.C. was terminated.6
    Notably, Ms. Robinson testified that prior to terminating E.C., RCM learned of her
    domestic violence issues with M.L. E.C. revealed to her employer that she had ―a
    past violent history‖ with M.L., including ―quite a few bad altercations.‖ Ms.
    Robinson also testified that E.C. described multiple incidents where M.L. either
    appeared at RCM‘s residential facilities, or followed E.C. in the community while
    she served RCM residents.
    At the hearing, E.C. testified about M.L.‘s history of abusive behavior,
    including incidents intended to show M.L.‘s interference with and effect on her
    6
    RCM additionally presented documentary evidence showing that E.C.
    signed and acknowledged receipt of the policy manual, including a section that
    provides that an employee may be terminated for allowing unauthorized
    individuals onto company property.
    Separately, Ms. Whitted conceded during her testimony that M.L.‘s actions
    prompted RCM‘s investigation of E.C., rather than any independent concerns
    about E.C.‘s job performance.
    12
    employment at RCM. To further support her claim of domestic violence, E.C.
    called a Licensed Independent Clinical Social Worker (―LICSW‖), Heather
    Powers,7 to testify as an expert witness on domestic violence. Ms. Powers testified
    that, in her opinion, E.C. had experienced domestic violence during her
    relationship with M.L., namely, through ―[his] coercion and threats[,] . . .
    intimidation, . . . destroying [her] property, [inflicting] emotional abuse . . . [and]
    isolation, controlling what [E.C.] [did] . . . and using economic abuse, . . . [as well
    as] preventing [E.C.] from getting and/or keeping a job‖; Ms. Powers also
    described M.L.‘s stalking of E.C. through repeated unwanted contact.
    Ms. Powers noted that M.L.‘s actions made E.C. afraid and willing to
    comply with some of his requests in order to reduce the possibility of abuse,
    because M.L. carried out his threats against her, including ultimately depriving
    E.C. of her employment.       Specifically, E.C.‘s actions at RCM, including her
    allowing M.L. onto company property, were consistent with common patterns of
    abusive relationships involving domestic violence because by ―doing things that
    were in compliance with [M.L.‘s] desires . . . to have [E.C.] solely dependent upon
    7
    Ms. Powers has more than seven years of experience as a LICSW in the
    field of domestic violence. She has conducted more than 250 assessments with
    victims of domestic violence and provided individual and group therapy to over
    100 survivors of domestic violence.
    13
    him . . . she would keep herself safe, she would be more likely to keep any
    incidents that could involve others who were near her when these incidents
    happened . . . under control.‖
    In a final order, the ALJ made a number of findings of fact based on the
    evidence presented. On the issue of misconduct, the ALJ found that RCM had a
    policy ―which provides that an employee may be discharged for ‗allowing
    unauthorized person(s) in RCM‘s facilities or riding in [a] company vehicle,‘‖
    which E.C. knew of and acknowledged when she received her personnel handbook
    on May 16, 2011. The ALJ also found that E.C. admitted M.L., either directly or
    indirectly, onto RCM property on three occasions in September, November, and
    December 2011. Lastly, the ALJ found that RCM ultimately terminated E.C. and
    sent her a letter on April 23, 2012, stating the reason for her termination as ―failure
    to follow protocol regarding unauthorized staff in work locations.‖
    With regard to her relationship with M.L., the ALJ determined that E.C.
    engaged in a ―turbulent relationship‖ with him, during which a number of abusive
    events took place.      However, the ALJ also found that E.C. took certain
    precautionary measures, such as seeking TPOs and CPOs against M.L. From these
    factual findings, the ALJ drew a series of legal conclusions. Specifically, the ALJ
    14
    determined that RCM failed to show that E.C. had committed gross or simple
    misconduct under D.C. Code § 51-110 (b) because RCM based its claim of
    misconduct on E.C.‘s violation of an employer rule, and failed to meet its burden
    in proving ―that it consistently enforce[d] its policy, as required by 7 DCMR
    § 312.7 (c).‖ Nonetheless, the ALJ independently determined that E.C.‘s behavior
    constituted simple misconduct because E.C. allowed M.L. onto RCM‘s residential
    facilities on three occasions, and that these instances constituted ―a willful and
    deliberate violation of [RCM‘s] interests.‖ The ALJ decided that E.C. breached
    her duties and obligations to RCM because in each of the three instances, E.C.
    ―directly or indirectly permitted [M.L.] to enter the worksite, she did so willingly
    and voluntarily, as there were no threats or coercive behavior from M.L. on those
    occasions.‖
    The ALJ also acknowledged that the evidence demonstrated that E.C. was a
    victim of domestic violence, but found that the evidence in the record ―[did] not
    show that, during those specific times [when E.C. allowed M.L. onto the property]
    that her actions were so adversely and severely affected by her being a victim of
    domestic violence, that she lacked the required intent to commit an act or acts that
    constituted misconduct under the [D.C. Unemployment Compensation] Act.‖
    Consequently, the ALJ disagreed with E.C.‘s contention that she lost her
    15
    employment ―due to domestic violence,‖ and did not make an explicit ruling under
    D.C. Code § 51-131. This petition for review followed.
    II. Discussion
    E.C. argues that the ALJ committed legal error because he erroneously failed
    to find that E.C. lost her employment ―due to domestic violence,‖ and further
    failed to explicitly apply D.C. Code § 51-131, the domestic violence statute, to
    determine whether E.C. qualified for unemployment compensation benefits under
    the statute. Specifically, E.C. claims that the ALJ improperly required her to
    demonstrate a strict causal nexus between her termination from employment and
    the alleged domestic violence, effectively placing the burden on E.C. ―to show that
    her exposure to domestic violence negated a finding of misconduct,‖ thus making
    the ―special protection for domestic violence victims superfluous‖ under the
    statute. She contends that had the ALJ applied § 51-131, based on its language,
    purpose, and legislative history, he would have determined that she qualified for
    benefits under the statute because E.C. proved that domestic violence played a
    ―substantial factor‖ in her separation from employment, even if it was not the ―sole
    cause.‖
    16
    In assessing E.C.‘s claim of eligibility under D.C. Code § 51-131, we first
    discuss the legal framework used to interpret statutory questions.           We then
    determine how to define and prove ―domestic violence‖ and interpret the ―due to
    domestic violence‖ requirement under the statute. Lastly, we must decide whether,
    on this record, E.C. is entitled to the statute‘s protection and unemployment
    compensation benefits under our interpretation of the statute.
    A. Standard of Review and Statutory Construction
    In reviewing an OAH decision, we determine whether: ―(1) OAH made
    findings of fact on each materially contested issue of fact, (2) substantial evidence
    supports each finding, and (3) OAH‘s conclusions flow rationally from its findings
    of fact.‖ Rodriguez v. Filene’s Basement Inc., 
    905 A.2d 177
    , 180 (D.C. 2006)
    (citations omitted). However, ―the construction of a statute raises a question of law
    which this court reviews de novo.‖ Burton v. Office of Emp. Appeals, 
    30 A.3d 789
    ,
    791 (D.C. 2011) (citation, internal quotation marks, and brackets omitted). ―[W]e
    are presumed to have the greater expertise when the agency‘s decision rests on a
    question of law, and . . . therefore remain ‗the final authority on issues of statutory
    construction.‘‖ Wash. Metro. Area Transit Auth. v. D.C. Dep’t of Emp’t Servs.,
    
    683 A.2d 470
    , 472 (D.C. 1996) (citations omitted).
    17
    In interpreting a statute as a matter of first impression, the ―judicial task is to
    discern, and give effect to the legislature‘s intent.‖ 
    Burton, supra
    , 30 A.3d at 792
    (citation omitted). ―When statutory language is unambiguous, we are required to
    give effect to its plain meaning.‖ 
    Hamilton, supra
    , 41 A.3d at 474 (citation
    omitted). ―The primary and general rule of statutory construction is that the intent
    of the lawmaker is to be found in the language that he has used.‖ Peoples Drug
    Stores v. District of Columbia, 
    470 A.2d 751
    , 753 (D.C. 1983) (en banc) (citation
    omitted). We acknowledge, however, that sometimes the literal language of the
    statute is not enough, and that the statute must be read ―in . . . light of the statute
    taken as a whole‖ and ―against the backdrop of its policies and objectives.‖
    
    Burton, supra
    , 30 A.3d at 792 (citation omitted).
    The District of Columbia‘s unemployment compensation statute creates a
    presumptive right to unemployment compensation benefits. See D.C. Code
    § 51-109; 
    Hamilton, supra
    , 41 A.3d at 473. However, an employee is ineligible to
    receive benefits if the employee is discharged for ―gross‖ or ―other than gross‖
    misconduct — commonly referred to as ―simple‖ misconduct.                   D.C. Code
    § 51-110 (b); see also Badawi v. Hawk One Sec., Inc., 
    21 A.3d 607
    , 613–14 (D.C.
    2011) (noting that ―[i]n every unemployment compensation case, the employer
    bears the burden of proving that the employee engaged in misconduct‖ (citations
    18
    omitted)). Although the ―gross‖ and ―simple‖ misconduct provisions operate to
    disqualify certain claimants from benefits, D.C. Code § 51-131 (a) provides an
    exception: ―Notwithstanding any other provision of this subchapter, no otherwise
    eligible individual shall be denied [unemployment compensation] benefits for any
    week because the individual was separated from employment by discharge or
    voluntary or involuntary resignation due to domestic violence against the
    individual . . . .‖ (emphasis added). Domestic violence is defined under the statute
    as an ―‗intrafamily offense,‘‖ see D.C. Code § 51-131 (b), as further defined under
    the IFOA, see D.C. Code § 16-1001 (8). To be eligible ―to receive [unemployment
    compensation] benefits for separation from employment due to domestic
    violence,‖ a claimant must ―submit[] . . . support [for] the claim of domestic
    violence[,]‖ which a claimant can establish through various means, including:
    (1) A police report or record;
    (2) A governmental agency or court record, such as a
    court order, a Petition for a Civil Protection Order, or a
    record or report from Child Services; or
    (3) A written statement, which affirms that the claimant
    has sought assistance for domestic violence from the
    signatory, from a:
    (i) Shelter official;
    (ii) Social worker;
    (iii) Counselor;
    (iv) Therapist;
    (v) Attorney;
    (vi) Medical doctor; or
    (vii) Cleric.
    D.C. Code § 51-132 (2004 Supp.).
    19
    Because D.C. Code § 51-131 presents an additional pathway under which a
    claimant may qualify for unemployment compensation benefits, our task is to
    determine how the statute applies to an individual claimant, particularly in relation
    to the broader unemployment compensation benefits statutory framework. In so
    doing, we are mindful of reading the statute through the lens previously discussed
    for statutory interpretation case questions. Consequently, we conclude that four
    issues merit our consideration in interpreting and applying § 51-131, and its
    requirement that a claimant — here, E.C. — show that her separation from
    employment was ―due to domestic violence‖: (1) what significance we should
    attribute to the statute‘s ―notwithstanding‖ language, (2) how to define and prove
    ―domestic violence‖ as an ―intrafamily offense,‖ (3) what causation standard
    should apply to our determination of whether an individual is separated from her
    employment ―due to domestic violence,‖ and (4) whether E.C. is eligible for
    benefits under § 51-131. In order to answer these questions, we are required to
    consider the IFOA and our case law defining domestic violence under the IFOA.
    And, given the public policy considerations inherent to the statute, we must also
    consider the domestic violence statute‘s legislative history and purpose, as well as
    the broader unemployment compensation statutory framework under which it falls.
    20
    B. Interpretation of the statute’s “notwithstanding” clause
    E.C. asserts that the ―notwithstanding‖ language of D.C. Code § 51-131
    indicates that the legislature intended this provision ―to override conflicting
    provisions of any other section.‖ E.C. cites to Cisneros v. Alpine Ridge Group,
    
    508 U.S. 10
    , 18 (1993), for support. We agree with this interpretation.
    We had occasion to address a ―notwithstanding‖ clause in Burton v. Office of
    Employee 
    Appeals, supra
    , where appellants challenged the trial court‘s decision
    that they could be demoted without cause under the Metropolitan Police Personnel
    Amendment Act 
    (―MPPA‖). 30 A.3d at 790
    .     In affirming the trial court‘s
    decision, we interpreted a provision of the MPPA intended to confer authority on
    the mayor or his delegee to return assistant chiefs of police and inspectors to the
    rank of captain, ―notwithstanding‖ any other law or regulation, to mean that the
    provision ―at a minimum[] . . . supersede[d] any conflicting regulations that were
    in place at the time the statute was enacted.‖ 
    Id. at 795.
    In rejecting appellant‘s
    argument that such an interpretation would eviscerate strong protections granted
    under the Comprehensive Merit Personnel Act to Career Service employees, which
    the MPPA amended, we concluded that a ―notwithstanding‖ clause clearly
    21
    indicates the legislature‘s intent to override any other conflicting provision. 
    Id. at 796
    (referencing 
    Cisneros, supra
    , 508 U.S. at 18, in its rationale).
    Applying those principles to the domestic violence statute, the plain
    language of D.C. Code § 51-131 unambiguously overrides any conflicting
    provision within the same subchapter, which covers eligibility for, and
    disqualification from, unemployment compensation benefits. Therefore, § 51-131
    is intended to supersede § 51-110 (b)‘s disqualification of a claimant‘s
    unemployment compensation benefits for engaging in misconduct when that
    claimant is a victim of domestic violence, and shows that his or her separation
    from employment was ―due to domestic violence‖ under §§ 51-131 and 51-132.
    To allow § 51-110 (b) to otherwise disqualify a claimant because of his or her
    misconduct, when that claimant loses his or her employment ―due to domestic
    violence,‖ would ―work an obvious injustice‖ to the statute because it would fail to
    consider § 51-131‘s place in the overall unemployment compensation framework
    as a superseding provision. See 
    Burton, 30 A.3d at 792
    (providing that correctly
    interpreting a statute requires a contextual approach that leads to a ―sensible
    construction‖ of the law in its entirety).
    22
    C. Domestic violence as an “intrafamily offense”
    As previously stated, D.C. Code § 51-131 (b) defines ―domestic violence‖ as
    an ―intrafamily offense,‖ pursuant to the IFOA, D.C. Code § 16-1001 (8). Under
    D.C. Code § 16-1001 (8), ―intrafamily offense‖ is defined as any ―interpersonal,
    intimate partner, or intrafamily violence.‖         ―Interpersonal violence‖ is
    correspondingly defined as ―an act punishable as a criminal offense that is
    committed or threatened to be committed by an offender upon a person,‖ including
    one who is involved ―in a romantic, dating, or sexual relationship with the
    offender.‖   D.C. Code § 16-1001 (6) (2009 Supp.).        Similarly, ―intrafamily
    violence‖ refers to ―an act punishable as a criminal offense that is committed or
    threatened to be committed by an offender upon a person to whom the offender is
    related by . . . domestic partnership.‖ D.C. Code § 16-1001 (9) (2001). In
    determining whether an abuser‘s actions constitute ―domestic violence,‖ for
    purposes of D.C. Code § 51-131, E.C., amici, and the District suggest that this
    court read ―domestic violence‖ broadly to include all the abusive actions taken by
    the abuser against a claimant throughout their relationship, that may constitute
    ―intrafamily offenses,‖ not just the specific actions directly leading to the
    claimant‘s termination. To support this broad definition of ―domestic violence,‖
    the parties urge us to consider our jurisprudence on the IFOA, where we have
    23
    liberally construed ―domestic violence‖ in order to further the Act‘s remedial
    purpose. See Cruz-Foster v. Foster, 
    597 A.2d 927
    , 929 (D.C. 1991). We find that
    framework appropriate.
    First, we must determine whether any of the incidents leading to a claimant‘s
    separation from employment constitute ―interpersonal‖ or ―intrafamily violence,‖
    as well as what proof the claimant must show of this violence.          D.C. Code
    § 16-1001 (6), (9). For example, in Richardson v. Easterling, 
    878 A.2d 1212
    (D.C.
    2005), we concluded that under the IFOA, an individual does not necessarily have
    to provide proof of a criminal act involving abuse or violence in order to establish
    an ―intrafamily offense,‖ because doing so placed an unintended limitation on the
    IFOA, which ran contrary to its ―paramount consideration‖ as a remedial piece of
    legislation.8   
    Id. at 1216-17
    (citation and internal quotation marks omitted).
    Accordingly, we determined that, contrary to the trial court‘s ruling, a pattern of
    harassing behavior by petitioner‘s boyfriend that was committed ―with the intent to
    cause emotional distress to [petitioner] by willfully, maliciously and repeatedly
    harassing [him],‖ was a sufficient, though not necessary, means of proving the
    8
    We defined an ―intrafamily offense‖ as ―an act punishable as a criminal
    offense committed by an offender upon a person‖ with whom the claimant showed
    some type of relationship — in this case, the sharing of a ―mutual residence‖ and
    involvement in a ―romantic relationship.‖ 
    Richardson, supra
    , 878 A.2d at 1216
    (citation omitted).
    24
    ―intrafamily offense‖ of stalking.         
    Id. at 1217;
    see also D.C. Code
    § 22-3133 (2009 Supp.).9 We specifically recognized that stalking qualified as
    ―emotional violence,‖ one of the types of ―domestic violence‖ which the IFOA was
    intended to protect against. 
    Richardson, supra
    , 878 A.2d at 1217 n.6 (citation
    omitted) (noting that ―the statutory language [of the IFOA] exclude[d] any notion
    that physical violence, or the threat thereof, was the only harm that the Act was
    designed to address‖). Thus, like in Richardson, any pattern of conduct designed
    to cause emotional distress is sufficient, though not necessary, to constitute an
    ―intrafamily offense‖ for purposes of D.C. Code § 51-131, so long as the claimant
    establishes the pattern of conduct through one of the means of supporting
    documentation under D.C. Code § 51-132, 
    see supra
    Part II.A.
    Although we have answered how to frame the substantive question of
    whether the claimant‘s proof conclusively establishes an ―intrafamily offense,‖ in
    making that determination, we must additionally consider what timeframe is
    9
    To establish a pattern of harassing behavior to prove the offense of
    stalking, we note that a claimant may show the requisite ―course of conduct‖
    through one or more episodes of ―harassing‖ behavior engaged in by the
    perpetrator. See Shewarega v. Yegzaw, 
    947 A.2d 47
    , 53 (D.C. 2008) (―[A]s a
    prophylactic measure imposed in the wake of an intrafamily offense, the CPO need
    not await the materialization of a full-fledged criminal pattern; rather, we think it
    must be read as proscribing even a single act of harassment, if that act otherwise
    satisfies the statutory definition of the offense.‖).
    25
    relevant in so doing. In this regard, we find it appropriate to take into account the
    public policy considerations behind the IFOA, which ―was designed to protect
    victims of family abuse from acts and threats of violence,‖ and to further consider
    that ―the paramount consideration concerning th[e] legislation is that it is
    remedial.‖    See 
    Cruz-Foster, supra
    , 597 A.2d at 929 (citation and internal
    quotation marks omitted).
    In Cruz-Foster, we assessed whether the trial court erred in denying a
    request to extend petitioner‘s CPO for ―good cause,‖ and ultimately remanded to
    the trial court because it had not considered the ―entire mosaic‖ of petitioner‘s
    history of abuse, which we recognized ―as critical to the determination‖ of whether
    petitioner met her burden in showing ―good cause.‖ 
    Id. at 930–32
    & n.3 (citing In
    re S.K., 
    564 A.2d 1382
    , 1389 (D.C. 1989) (per curiam) (establishing that in child
    abuse and neglect cases, the judge must be familiar with the ―entire mosaic‖ in
    order to best protect the child, the ultimate purpose of such a civil proceeding)); cf.
    State v. Krol, 
    344 A.2d 289
    , 302 & n.12 (1975) (establishing that ―past conduct is
    important evidence as to [a defendant‘s] probable future conduct‖ when assessing a
    defendant‘s ―dangerousness‖ for purposes of whether to commit the defendant
    acquitted by reason of insanity)). We specifically determined that the trial court
    improperly limited its consideration of whether petitioner met her evidentiary
    26
    burden to ―an assessment of credibility with respect to the episodes‖ of abuse by
    petitioner‘s perpetrator, Foster, after his release from prison, rather than
    considering the entire history of abuse, spanning the time shortly after petitioner‘s
    marriage to Foster, Foster‘s criminal history of contempt for violation of a CPO,
    and the final abuse after Foster‘s imprisonment. 
    Cruz-Foster, supra
    , 597 A.2d at
    930-32. Accordingly, we remanded for additional factual findings. 
    Id. at 932.
    In coming to this determination, we noted the remedial character of the
    IFOA, which required asking ―whether the ‗balance of harms‘ favor[ed] the grant
    of [petitioner‘s] application,‖ and the D.C. Council‘s intended ―preference for a
    generous construction of the remedial provisions of the Act.‖ 
    Id. at 930–31.
    We
    find that the same remedial concerns that arose in Cruz-Foster similarly arise here,
    because, if we were to read too narrow a timeframe into the domestic violence
    statute for purposes of establishing proof of an ―intrafamily offense,‖ then
    claimants who establish proof of an ―intrafamily offense[s]‖ suffered during the
    entirety of the relationship, but not during the isolated instances leading to their
    separation from employment would be disqualified from receiving benefits. This
    result would be anomalous to the underlying considerations of the IFOA — ―to
    protect victims of family abuse from acts and threats of violence‖ and further its
    ―remedial purpose‖ by ―liberally construing‖ its provisions. 
    Id. at 929
    (citation
    27
    and internal quotation marks omitted).        Accordingly, applying the foregoing
    considerations, we conclude that, in determining whether a claimant‘s proof shows
    evidence of an ―intrafamily offense(s),‖ a reviewing court must consider the
    ―entire mosaic‖ of the claimaint‘s history of abuse, not just the incidents directly
    leading to her separation from employment.
    D. The causation standard for interpreting “due to domestic violence”
    Having determined that we should liberally construe whether there is
    ―domestic violence,‖ sufficient to constitute an ―intrafamily offense,‖ by
    considering the ―entire mosaic‖ of domestic violence, we turn to what causation
    standard should apply in deciding whether an individual is separated from her
    employment ―due to domestic violence.‖ E.C., amici, and the District urge us to
    broadly interpret the ―due to domestic violence‖ language, so that a claimant need
    only show that the ―domestic violence‖ played a ―substantial factor‖ in a
    claimant‘s separation from employment, rather than requiring that the ―domestic
    violence‖ be the ―sole cause‖ of this separation. We agree with their interpretation.
    The causation standard required to support a finding that a consequence is
    ―due to‖ a specific action is not easily or clearly defined. The Sixth Circuit defined
    28
    the degree of necessary causation for ―due to‖ to mean that a miner seeking to
    prove his eligibility for black lung benefits under the Black Lung Benefits Act is
    only required ―to show that his total disability was due ‗at least in part‘ to his
    pneumoconiosis . . . [because] this more lenient interpretation is more consistent
    with the remedial purpose‖ of the legislation. Peabody Coal Co. v. Smith, 
    127 F.3d 504
    , 506 (6th Cir. 1997) (citations omitted).10      At the other end of the
    spectrum, the D.C. Circuit observed that in assessing how much of a proposed U.S.
    Post Office rate adjustment must be ―due to‖ exigent circumstances, ―due to‖ can
    also be read to require a strict causal nexus where a result is ―due only to,‖ as
    opposed to ―due in part to,‖ a particular cause. See U.S. Postal Serv. v. Postal
    Regulatory Comm’n, 
    395 U.S. App. D.C. 122
    , 126, 
    640 F.3d 1263
    , 1267–68
    (2011) (noting that the plain meaning of ―due to‖ means ―because of,‖ ―by cause
    of,‖ or ―as a result of,‖ and remanding for the Commission to decide the separate
    issue of the necessary degree of causality required to warrant a rate adjustment for
    exigent circumstances when there is no similar plain meaning regarding ―the
    closeness of the causal connection‖). As such, ―due to‖ is devoid of any clear
    meaning under D.C. Code § 51-131.
    10
    In a prior case interpreting the Black Lung Benefits Act, the Sixth Circuit
    noted that ―[th]e causal nexus of ‗due to‘ has been given a broad variety of
    meanings in the law ranging from sole and proximate cause at one end of the
    spectrum to contributing cause at the other.‖ Adams v. Dir., OWCP, 
    886 F.2d 818
    ,
    821 (6th Cir. 1989) (citation omitted).
    29
    Given the ambiguity of the plain meaning of ―due to,‖ our task is to ―give
    effect to the legislative intent‖ of a statute whose language we have determined to
    be unclear; thus, D.C. Code § 51-131 must be read ―in . . . light of the statute taken
    as a whole‖ and ―against the backdrop of its policies and objectives.‖ See 
    Burton, supra
    , 30 A.3d at 792 (citations omitted). The District of Columbia Council‘s
    Committee Report makes clear that the statute is intended to:
    provide unemployment compensation to individuals who
    leave work because of domestic violence. Domestic
    violence victims are often stalked by their batterers at
    work, miss work due to injuries inflicted on them, and
    need time to obtain legal relief to keep themselves and
    their children safe. A lost job and income makes it even
    more difficult to leave the violent relationship. This bill
    will minimize how money factors into the decision to
    leave an abusive situation.
    D.C. Council, Comm. on Public Servs., Comm. Report on Bill No. 15-436, 1 (Jan.
    28, 2004) [hereinafter Comm. Rep.]. The testimony of Councilmember and Public
    Service Committee Chairman David A. Catania, who introduced the law,
    specifically recognized the pervasive and insidious nature of domestic violence and
    emphasized how the proposed legislation would address the interplay of domestic
    violence and a victim‘s separation from employment by providing a domestic
    violence victim with a sustainable economic future:
    Studies have shown that 96% of employed domestic
    violence victims experience problems at work related to
    the abuse and that 30% lose their jobs due to domestic
    violence. The violence experienced at home clearly
    30
    impacts their ability to maintain and obtain employment.
    . . . Importantly, if a battered individual, especially a
    woman, loses her income, she is more likely to be forced
    to remain with[,] or return to the batterer because she is
    unable to support herself and her family. . . .
    [U]nemployment compensation is vastly greater [than
    TANF benefits11], which affords a battered woman a far
    better opportunity to achieve economic security after
    leaving an abusive relationship.
    Hearing on Bill 15-436, The Unemployment Compensation and Domestic
    Violence Amendment Act of 2003, Before the Pub. Servs. Comm., 2003 Leg.,
    Council Period 15 (Nov. 10, 2003) at 2:51–3:56 (statement of Councilmember
    David Catania, Chairman) [hereinafter ―Hearing‖].
    In drafting the statute, the Committee also heard testimony from various
    domestic violence experts,12 many of whom indicated that the legislation was
    critical for those whose jobs had been affected by domestic violence because the
    11
    Under the Temporary Assistance for Needy Families (TANF) program,
    needy families receive benefits intended to assist them in achieving self-
    sufficiency through state funding. About TANF, Admin. for Children & Families,
    http://www.acf.hhs.gov/programs/ofa/programs/tanf/about (last visited Dec. 10,
    2013).
    12
    Expert witnesses included members of the American Bar Association‘s
    Commission on Domestic Violence, Women Empowered Against Violence, Inc.
    (―WEAVE‖), the D.C. Coalition on Domestic Violence, My Sister‘s Place, D.C.
    Employment Justice Center‘s Program on Women‘s Employment Rights, and the
    D.C. Department of Employment Services.
    31
    legislation would provide victims with ―much needed economic stability‖ when
    they might not otherwise be eligible for unemployment insurance benefits. Comm.
    Rep. at 3–6. To that end, the statute‘s liberal reporting requirements were intended
    to allow claimants the greatest possible chance to establish the requisite causal
    nexus needed to show eligibility for unemployment compensation benefits. 13 See
    D.C. Code § 51-132.
    Further, looking to the legislative history, the D.C. Council‘s Committee on
    Public Services considered the actions taken by twenty-four other legislatures that
    passed similar legislation intended to ―enabl[e] [domestic violence] victims to be
    eligible for unemployment insurance benefits if they separate from their jobs,‖
    Comm. Rep. 2, but specifically rejected limiting language enacted by certain
    jurisdictions, such as ―directly due to domestic violence.‖ Compare Ind. Code
    Ann. § 22-4-15-1 (c)(8) (West 2005) (―directly caused by domestic . . . violence‖),
    with Cal. Unemp. Ins. Code § 1256 (West 2013) (leaving employment was
    necessary ―to protect from‖ domestic violence), and Mass. Gen. Laws Ann. Ch.
    151a § 25 (e) (West 2013) (―due to circumstances resulting from domestic
    13
    And, as Councilmember Catania further noted, employers would not be
    burdened by the cost of providing domestic violence victims unemployment
    benefits: ―It does not cost the employer anything. These are dollars that come
    from interest earned from the unemployment insurance fund.‖ Hearing at 5:10-
    5:18.
    32
    violence‖). By declining to modify ―due to‖ with limiting language, e.g., ―directly
    due to,‖ the Council signaled that it intended the term ―due to‖ to be broadly
    applied.
    And, notably, the D.C. Council envisioned extending broad coverage under
    the statute because in 2010, it amended § 51-131 to extend benefits to individuals
    whose separation from work was due to domestic violence against ―the individual
    or any member of the individual’s immediate family[.]‖ See D.C. Law 18-192,
    § 2 (d), 57 D.C. Reg. 22 (May 28, 2010) (emphasis added). Accordingly, in our
    view, the Council‘s efforts to grant claimants the broadest possible coverage under
    the statute, and our consideration of other similar remedial legislation, counsels us
    against applying an onerous burden to the requisite showing that a claimant‘s
    separation from employment was ―due to domestic violence.‖ See Wash. Times v.
    District of Columbia Dep’t of Emp’t Servs., 
    724 A.2d 1212
    , 1216–17 (D.C. 1999)
    (provisions of ―remedial humanitarian legislation of vast import . . . must be
    liberally and broadly construed‖) (citation and internal quotation marks omitted)).
    Although we have had no occasion to apply a broad causation standard to a
    remedial statute of vast import, we have used a ―substantial factor‖ test in
    determining whether a plaintiff has proved legal cause in negligence and products
    33
    liability cases. See Weakley v. Burnham Corp., 
    871 A.2d 1167
    , 1173 (D.C. 2005)
    (adopting Restatement (Second) of Torts § 431 (1965) test for legal cause in
    deciding whether to reverse summary judgment motion in products liability case);
    Majeska v. District of Columbia, 
    812 A.2d 948
    , 951 (D.C. 2002) (determining that
    a missing stop sign was the ―cause-in-fact‖ of the accident injuring the plaintiff
    based on § 431‘s ―substantial factor‖ test); see also Restatement (Second) of Torts
    § 431 (1965) (establishing that an ―actor‘s negligent conduct is the legal cause of
    harm to another if . . . [the conduct] is a substantial factor in bringing about the
    harm‖ (emphasis added)). Black’s Law Dictionary defines the ―substantial-factor
    test‖ as synonymous with a ―substantial-cause test.‖ Black’s Law Dictionary 1566
    (9th ed. 2009). Specifically, a plaintiff in a negligence case shows that ―causation
    exists when the defendant‘s conduct is an important or significant contributor to
    the plaintiff‘s injuries.‖ 
    Id. (emphasis added).
    Applied in the domestic violence
    context, we must determine whether the ―substantial factor‖ test appropriately
    measures the causal nexus a claimant must show under the statute in order to
    qualify for benefits.
    We find the ―substantial factor‖ test fitting here because it recognizes that,
    although many causes may lead to a particular result, the true measure of whether a
    cause sufficiently establishes a nexus to the result is whether the cause significantly
    34
    brought about the end, not whether it is solely responsible for it. Given the type of
    behaviors often exhibited by victims of domestic violence, which, though intended
    to placate the perpetrators may simultaneously undermine certain employer codes
    of conduct, it is fitting that in this context, we adopt a test intended to require a
    claimant to show only that the ―domestic violence‖ substantially led to her
    separation from employment.
    To summarize, because D.C. Code § 51-131 is a remedial statute, it should
    be ―liberally construed to accomplish its purpose and extend its coverage.‖ Hickey
    v. Bomers, 
    28 A.3d 1119
    , 1126 n.10 (D.C. 2011) (citation omitted). Accordingly,
    the appropriate causation standard for establishing a claimant‘s separation from
    employment was ―due to domestic violence,‖ under § 51-131, is whether a
    claimant proves that the ―domestic violence‖ played a ―substantial factor‖ in her
    separation from employment, or, in the event of misconduct underlying a
    claimant‘s separation from employment, that ―domestic violence‖ played a
    ―substantial factor‖ in the incidents of misconduct leading to her separation from
    employment.14 We note that whether a claimant meets the ―substantial factor‖ test
    14
    We note that the statute encompasses instances where a claimant
    voluntarily resigns or is terminated from his or her employment for reasons other
    than misconduct, as well as cases, like E.C.‘s, where the claimant is terminated
    from his or her employment on account of misconduct. 
    See supra
    Part II.A.
    35
    is a legal determination to be made based on the evidence in the record proffered
    by the claimant of the ―domestic violence‖ and its effect on the claimant‘s
    separation from employment.
    E. E.C.’s eligibility for benefits under D.C. Code § 51-131
    Applying the foregoing considerations here, we must determine whether:
    (1) E.C. suffered ―domestic violence‖ that qualifies as an ―intrafamily offense‖
    under     the   IFOA   and    the   reporting   requirements     of   D.C.   Code
    § 51-132, and (2) M.L.‘s ―domestic violence‖ against E.C. — assuming it so
    qualifies — played a ―substantial factor‖ in her termination from employment such
    that her separation from employment was ―due to domestic violence.‖
    With regard to the first question, here, E.C. proved that she suffered
    ―domestic violence‖ in two ways. First, she showed that at least on one of the
    three occasions leading to her termination from RCM, M.L. stalked her by
    following her from Superior Court to RCM‘s residential facility on Alabama
    Avenue, which qualifies as ―interpersonal‖ or ―intrafamily violence‖ sufficient to
    establish an ―intrafamily offense,‖ because when M.L. followed E.C. to her work,
    he did so with the ―intent to cause [her] emotional distress.‖ D.C. Code § 22-3133;
    36
    Shewarega, supra note 
    9, 947 A.2d at 53
    ; 
    Richardson, supra
    , 878 A.2d at 1217;
    see also D.C. Code §§ 16-1006, -1008, -1009. Second, giving due consideration to
    the ―entire mosaic‖ of abuse committed by M.L. against E.C., E.C. sufficiently
    showed how M.L.‘s actions as a whole constituted ―domestic violence‖ and an
    ―intrafamily offense‖ under D.C. Code §§ 51-131 and 16-1008 because his actions
    against E.C. constituted the kind of emotional violence similar to that suffered by
    petitioner in Richardson, against which the IFOA intends to 
    protect. 878 A.2d at 1217
    & n.6. Consequently, we agree with E.C. that, here, the ALJ failed to
    meaningfully weigh the entire history of abuse perpetrated by M.L. against her in
    determining that E.C. did not show her separation from employment was ―due to
    domestic violence.‖
    The ALJ did not consider how E.C.‘s undisputed testimony, the testimony of
    her social worker, Ms. Powers, and documentary evidence, including various
    CPOs and TPOs that satisfy the reporting requirements of § 51-132, showed a
    pattern of abuse perpetrated by M.L. against E.C., during the entire course of their
    eleven month relationship. See 
    Cruz-Foster, supra
    , 597 A.2d at 930–32. E.C.
    specifically testified that M.L. committed physical acts of violence and vandalism
    against her, as well as harassed and stalked her on multiple occasions, all of which
    establish ―intrafamily offenses.‖ See D.C. Code § 16-1008; 
    Richardson, supra
    , 
    878 37 A.2d at 1217
    . Nonetheless, the ALJ limited his final determination that E.C. did
    not lose her employment on account of domestic violence to M.L.‘s actions against
    E.C. during the three incidents where E.C. permitted M.L. onto RCM property
    because, according to the ALJ, the evidence ―[did] not show that . . . [E.C.‘s]
    actions were so adversely and severely affected by her being a victim of domestic
    violence[.]‖
    Instead, the ALJ focused his analysis too narrowly on E.C.‘s actions during
    the three episodes of misconduct leading to her termination and failed to
    meaningfully weigh the ―entire mosaic‖ of E.C.‘s relationship with M.L. to better
    assess how that mosaic of domestic violence affected her conduct at work and
    resulting termination.   Only after making such an assessment could the ALJ
    properly go on to determine the ultimate question of whether E.C. qualified for
    benefits under the domestic violence statute. Accordingly, the ALJ erred by not
    considering all of the evidence proffered by E.C. of the history of domestic
    violence when he determined that her separation from employment was not ―due to
    domestic violence.‖
    On the second question of whether E.C.‘s termination was ―due to domestic
    violence,‖ we note at the outset that, in this case, we must consider whether the
    38
    domestic violence played a ―substantial factor‖ in E.C.‘s three instances of
    misconduct because the record clearly demonstrates that her employer terminated
    E.C. on account of what it determined to be misconduct, 
    see supra
    Part I. Thus,
    E.C.‘s termination and ―separation from employment‖ stemmed from the
    misconduct.
    Here, the record shows that domestic violence played a ―substantial factor‖
    in each incident of misconduct leading to E.C.‘s termination from employment
    because each incident is linked to the entire history of E.C.‘s relationship with
    M.L., which shows a continuing pattern of harassment, stalking, and threatening
    behavior at her place of work that ultimately led M.L. to inform her employer of
    the three incidents of misconduct, resulting in E.C.‘s termination. Moreover, as the
    testimony of her expert, Ms. Powers, a licensed social worker, demonstrates, the
    incidents of misconduct illustrate a pattern of abuse whereby E.C. acted in ways
    ―that were in compliance with [M.L.‘s] desires . . . to have [E.C.] dependent upon
    him . . . [so that] she [c]ould keep herself safe‖ and reduce any future abuse. 
    See supra
    Parts I & II.C. Significantly, Ms. Powers‘ testimony went unrefuted by
    E.C.‘s employer, even though it had ample opportunity to proffer its own domestic
    violence expert. And, E.C. herself specifically testified that she allowed M.L. onto
    the company property because ―the last thing [she] needed was to lose her job.‖ 
    Id. 39 We
    hold that E.C.‘s evidence at the hearing of ―domestic violence‖ and its
    effects on her employment shows that ―domestic violence‖ played a ―substantial
    factor‖ in the incidents of misconduct that led to her termination from employment,
    such that her separation from employment was ―due to domestic violence‖
    pursuant to D.C. Code § 51-131.15 Accordingly, the ALJ committed reversible
    error in determining that E.C. failed to show that her termination from employment
    was ―due to domestic violence,‖ and further erred by not applying
    § 51-131 in order to conclude that, here, E.C. qualified for unemployment
    compensation benefits under the statute.16
    E.C.‘s case is a prime example of a victim of domestic violence whose
    experiences with domestic violence impacted her ―ability to maintain . . .
    15
    We note that, even though our holding in this case applies to a claimant
    terminated from employment, the same analysis would apply when determining
    whether a claimant who has voluntarily resigned from employment has established
    the requisite causal nexus proving that the claimant‘s separation from employment
    was ―due to domestic violence‖ because both instances are contemplated under the
    statute. 
    See supra
    Part II.D & n. 15.
    16
    Here, we choose to reverse as a matter of law because the record
    sufficiently supports a finding of eligibility under § 51-131, and the ALJ‘s order
    neither discredits E.C.‘s evidence, nor do we find any reason to doubt the veracity
    of E.C.‘s testimony, or the conclusions of her expert, particularly when these stand
    uncontradicted. Cf. 
    Hamilton, supra
    , 41 A.3d at 480–82 (reversing the ALJ‘s
    finding of misconduct where the ALJ failed to consider undisputed material
    testimony and E.C.‘s evidence tending to negate any misconduct, and made no
    indication otherwise discrediting E.C.‘s credibility).
    40
    employment.‖ Hearing at 2:51–3:56. Rather than stay with the perpetrator, E.C.
    chose to end the relationship and continue ―to [try to] achieve economic security
    after leaving an abusive relationship.‖ See 
    id. E.C.‘s case
    squarely fits within the
    purpose of the statute — to provide unemployment compensation to an individual
    who is ―separated from employment by discharge . . . due to domestic violence
    against the individual.‖ D.C. Code § 51-131 (a) (emphasis added).
    III. Conclusion
    For the foregoing reasons, the decision of the ALJ is reversed, and the case
    is remanded with instructions to grant E.C.‘s application for unemployment
    compensation benefits under D.C. Code § 51-131.
    So ordered.
    

Document Info

Docket Number: 12-AA-1441

Citation Numbers: 92 A.3d 305

Judges: Blackburne-Rigsby, Easterly, King

Filed Date: 6/5/2014

Precedential Status: Precedential

Modified Date: 8/31/2023