MorphoTrust USA, Inc. v. District of Columbia Contract Appeals Board , 115 A.3d 571 ( 2015 )


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    DISTRICT OF COLUMBIA COURT OF APPEALS
    No. 13-CV-1002
    MORPHOTRUST USA, INC., APPELLANT,
    V.
    DISTRICT OF COLUMBIA CONTRACT APPEALS BOARD, APPELLEE.
    Appeal from the Superior Court
    of the District of Columbia
    (12-CAP-9430)
    (Hon. Brian F. Holeman, Trial Judge)
    (Argued October 23, 2014                                  Decided May 28, 2015)
    Jessica Ring Amunson, with whom Daniel E. Chudd and Damien C. Specht
    were on the brief, for appellant.
    James C. McKay, Jr., Senior Assistant Attorney General, with whom Irvin
    B. Nathan, Attorney General for the District of Columbia at the time the brief was
    filed, Todd S. Kim, Solicitor General, and Loren L. AliKhan, Deputy Solicitor
    General, were on the brief, for appellee.
    Before BLACKBURNE-RIGSBY and EASTERLY, Associate Judges, and
    FARRELL, Senior Judge.
    Opinion for the court by Associate Judge EASTERLY.
    Concurring opinion by Senior Judge FARRELL at page 38.
    Dissenting opinion by Associate Judge BLACKBURNE-RIGSBY at page 39.
    2
    EASTERLY, Associate Judge:        This case requires us to interpret the
    Procurement Practices Reform Act of 2010 (the “PPRA”), 
    D.C. Code § 2-351.01
     et
    seq., legislation which the Council of the District of Columbia passed to promote
    competition, fairness, and public confidence in the District government‟s
    contracting process. Specifically, we consider the work an agency must do before
    including limiting specifications in a request for proposals (“RFP”) and, relatedly,
    the role that the statutorily created Contract Appeals Board (“Board”) must play in
    reviewing pre-award protests to RFPs to ensure that limiting specifications are
    justified under the PPRA and corresponding regulations.
    The RFP in question sought proposals for a contract to produce driver‟s
    licenses for issuance by the District of Columbia‟s Department of Motor Vehicles
    (“DMV”).     MorphoTrust USA, Inc. (“MorphoTrust”) filed a protest with the
    Board, asserting that a number of the specifications in the RFP were overly
    restrictive and needlessly chilled competition. After the Board denied the protest
    and the Superior Court affirmed the Board, MorphoTrust filed this appeal.
    MorphoTrust argues that the Board improperly deferred to the judgments of the
    DMV regarding the challenged specifications, failed to resolve important disputed
    facts, and made findings that were unsupported by the record.
    3
    We agree that the Board‟s review of MorphoTrust‟s protest to the DMV‟s
    RFP was inadequate, and neither complied with the PPRA‟s text and its
    corresponding regulations nor fulfilled their goals. Particularly at the initial stage
    of the procurement process, when the issue is who will be eligible even to submit a
    proposal, the Board may not defer broadly to agency decision-making. Rather, the
    Board has a duty to assess “de novo”—the statutory term—whether challenged
    specifications that limit competition only do so because they reflect the District‟s
    stated minimum needs. We question whether the information currently in the
    record would have permitted the Board to make such a de novo determination, but
    the point is that this determination is the Board‟s to make in the first instance.
    Accordingly, we reverse the order of the Superior Court and remand for
    proceedings not inconsistent with this opinion.
    I. Overview of the Relevant Procurement Law and Regulations
    The procurement of goods and services by the District of Columbia
    government is generally governed by the PPRA and corresponding regulations.1
    1
    See 27 DCMR § 100 et seq. Notably, the bulk of these regulations were
    promulgated in connection with the D.C. Procurement Practices Act of 1985 (“the
    PPA”), which was repealed when the PPRA became law. The PPRA provides,
    (continued…)
    4
    Among the Act‟s central purposes are “foster[ing] effective and equitably broad-
    based competition in the District,” “obtain[ing] full and open competition by
    providing that contractors are given adequate opportunities to bid,” and
    “increas[ing]    public   confidence   in   the   procedures    followed   in   public
    procurement.”2 The Act itself provides that it shall be “liberally construed and
    applied to promote its underlying purposes and policies.”3
    One means by which a District agency may procure goods and services
    under the PPRA is through a request for “competitive sealed proposals,” which are
    solicited by the Office of Contracting and Procurement on the agency‟s behalf.4
    (…continued)
    however, that “existing procurement rules, to the degree they are consistent with
    this chapter, shall remain in effect until they are superseded by rules issued in
    accordance with subsection (a) of this section” which authorizes the Chief
    Procurement Officer “to issue rules.” 
    D.C. Code § 2-361.06
     (b) (2012 Repl.).
    Both the Board and the Office of Contracting and Procurement identify these
    regulations on their respective websites as the regulations currently in force. The
    District has never argued that these regulations are defunct and instead has relied
    on these regulations throughout this litigation; we will do the same.
    2
    
    D.C. Code § 2-351.01
     (b)(2), (3), (5) (2012 Repl.).
    3
    
    D.C. Code § 2-351.01
     (a).
    4
    See 
    D.C. Code § 2-354.03
     (2012 Repl.). The agency itself develops the
    RFP‟s contents, including a “statement of work or other description of the
    District‟s specific needs”; the Office of Contracting and Procurement then
    publicizes the RFP and receives the proposals. 
    Id.
     at § 2-354.03 (d), (e).
    5
    Consistent with the statute‟s general focus on fostering competition, such proposals
    must be “solicited from the maximum number of qualified sources.”5
    The District‟s procurement regulations specify steps that agencies must take
    to ensure “full and open competition”6 from the outset of the solicitation. An
    agency with a need for a particular good or service must first, before it actually
    drafts an RFP, “perform procurement planning and conduct market surveys,”7
    gathering information about the “entire available market.”8 The agency must then
    use this market research to “develop [the] specifications and purchase
    descriptions” to be included in the RFP, “in a manner designed to promote
    competition to the maximum extent possible, with due regard to the nature of the
    5
    
    D.C. Code § 2-354.03
     (b) (2012 Repl.); 27 DCMR § 1600.1, -.2 (2013).
    See 27 DCMR § 2500.1 (1988) (“The District shall specify procurement needs in a
    manner designed to promote competition to the maximum extent possible.”).
    6
    27 DCMR § 1009.1 (2011).
    7
    Id.; see id. at § 1009.4 (“Procurement planning shall begin as soon as an
    agency need is identified and preferably well in advance of the fiscal year in which
    the contract award is necessary.”).
    8
    27 DCMR § 2599.1 (1988) (defining “market research” as “the process
    used for collecting and analyzing information about the entire available market that
    will satisfy the minimum agency need[,] used to arrive at the most suitable
    approach for acquiring, distributing, and supporting goods and services”).
    6
    goods or services to be procured.”9 Any specifications that the agency ultimately
    decides to include in its RFP “shall state only the District‟s actual minimum
    needs,”10 must “reflect . . . the market available to meet those needs,”11 and may
    include “restrictive provisions and conditions only to the extent necessary to satisfy
    the minimum needs of the District, or as authorized or required by law.”12
    If a prospective offeror believes that an agency has failed to adhere to the
    above-described statutory and regulatory provisions promoting competition, and
    wishes to challenge the specifications of an RFP as unduly restrictive, the PPRA
    directs the offeror to seek relief from the Contract Appeals Board.13 The Board is
    an independent, neutral, executive-branch entity, comprised of administrative law
    9
    27 DCMR § 2500.2 (1988) (“The District shall develop specifications and
    purchase descriptions using market research in a manner designed to promote
    competition to the maximum extent possible, with due regard to the nature of the
    goods or services to be procured.”); see supra note 8.
    10
    27 DCMR § 2500.4.
    11
    Id. at § 2500.5.
    12
    Id. at § 2500.3.
    13
    See 
    D.C. Code § 2-360.03
     (a) (2012 Repl.) (designating the Board as the
    “exclusive hearing tribunal for . . . [a]ny protest of a solicitation”); 27 DCMR
    § 3800.1 (2012) (“[A]ll protests shall be filed with the District of Columbia
    Contract Appeals Board in accordance with the CAB‟s rules. The CAB has
    original jurisdiction to decide all protests of solicitations or awards.”).
    7
    judges who are licensed attorneys with, inter alia, “no less than 5 years experience
    in public contract law.”14
    The PPRA authorizes the Board, after hearing from both the protestor and
    the District,15 to resolve disputed issues of fact.16 The PPRA also directs that “the
    Board shall decide whether the solicitation . . . was in accordance with the
    applicable law, rules, and terms and conditions of the solicitation.”17 The statute
    provides that the Board‟s review “shall be de novo,” and “[a]ny prior
    determinations by administrative officials shall not be final or conclusive.” 18 If the
    14
    
    D.C. Code §§ 2-360.01
     (a)(2); -360.02 (2012 Repl.).
    15
    After a protest is submitted to the Board, the agency must submit a report
    which includes the agency‟s “position and defense for each ground of the protest,
    including facts, legal principles, and precedents supporting its position.” 27
    DCMR § 305.1 (e) (2002).
    16
    See 
    D.C. Code § 2-360.08
     (e) (2012 Repl.) (“A determination of an issue
    of fact by the Board under subsection (d) of this section shall be final and
    conclusive unless arbitrary, capricious, fraudulent, or clearly erroneous.”). See
    also 27 DCMR § 120.1 (2002) (specifying that “[e]xcept as otherwise provided by
    law, the burden of persuasion by a party to establish a fact or facts in dispute shall
    be met by a preponderance of the evidence”); 27 DCMR § 307.4 (2002)
    (discussing when the Board may treat facts as conceded); 27 DCMR § 311.1
    (2002) (“If the Board determines that there is a genuine issue of material fact
    which cannot be resolved on the written record, the Board may order an
    evidentiary hearing.”).
    17
    
    D.C. Code § 2-360.08
     (d).
    18
    Id.; see 
    D.C. Code § 2-360.03
     (a) (“The Board shall be the exclusive
    hearing tribunal for, and shall review and determine de novo . . . [a]ny protest of a
    (continued…)
    8
    Board sustains the protest, it has broad remedial power, including the power to
    order the District to terminate any contract awarded under the challenged
    solicitation and to issue a new RFP.19
    II. Facts and Procedural History
    In 2012, the Office of Contracting and Procurement issued an RFP on behalf
    of the DMV, RFP No. Doc62682, for a “Centralized Security Credentialing
    System” to produce driver‟s licenses and ID cards equipped with “the most secure
    credentialing features.” In order to “improve and increase card security to deter
    fraud and deter attempts to illegally duplicate identity credentials,” the RFP called
    for the system to “use the latest technology” and to manufacture cards that would
    “be tamper proof to the highest extent possible.”
    (…continued)
    solicitation.”); 27 DCMR § 101.7 (2002) (“The Board shall hear and decide, de
    novo, all cases under its jurisdiction.”).
    19
    
    D.C. Code § 2-360.08
     (f) (authorizing the Board, when it sustains a
    protest, to terminate any contract awarded under the solicitation or to grant any
    “other relief” as it deems appropriate); 27 DCMR § 314.1 (d) (2002) (listing
    remedies available to the Board, including ordering the contracting agency to
    “[i]ssue a new solicitation”).
    9
    The RFP set forth numerous specifications. Particularly with respect to the
    driver‟s licenses that would be manufactured under the contract, the RFP listed
    seventeen particular features that would, “at minimum,” be required, including a
    solid polycarbonate card base and four laser-engraved details.20 In addition, the
    RFP listed particular security requirements for the facility where the cards would
    be manufactured, among them “outside security to include fences, distance from
    entrance to parking[,] etc.” The District made clear that these specifications were
    nonnegotiable.21
    Before a contract was awarded, MorphoTrust filed a formal protest with the
    Board, challenging the specifications of a solid polycarbonate card base, the four
    laser-engraved details, and outdoor fencing.22      MorphoTrust produces driver‟s
    20
    The laser-engraved features required by the RFP were: (1) a primary
    photo, (2) a clear tactile feature, (3) a tactile data feature, and (4) a ghost window
    with image.
    21
    After the Office of Contracting and Procurement issued the RFP, the
    District responded to questions from potential offerors and made some minor
    amendments to the RFP based on those questions. Among these questions, the
    District was asked whether it would consider proposals that did not comply with
    one or more of the specifications, and, specifically, whether it would “consider and
    award on a proposal of a non-polycarbonate card construction.” The District
    responded that “[o]fferors are welcome to provide other options. However, the
    District will only evaluate the primary (required) proposal.”
    22
    MorphoTrust also asserted that the RFP was improperly tailored to reflect
    the specifications of a card produced for the Commonwealth of Virginia by a
    (continued…)
    10
    licenses and ID cards for 41 states and, prior to this litigation, the District of
    Columbia. MorphoTrust‟s ID cards, however, are made from Teslin, as opposed to
    polycarbonate, and they are not laser-engraved.23        MorphoTrust‟s production
    facility is also not secured by outdoor fencing. MorphoTrust asserted that the
    challenged specifications in the RFP far exceeded the “actual minimum needs of
    the District” for secure digitized driver‟s licenses and facility security, and that
    they were therefore unduly restrictive, improperly narrowed competition, and
    violated the District‟s procurement regulations. MorphoTrust further claimed its
    Teslin cards were just as durable and tamper-proof as laser-engraved cards made
    from polycarbonate, and its production facilities had security comparable (if not
    superior) to outdoor fencing. MorphoTrust asked the Board to recommend that the
    District amend the RFP and eliminate these requirements.
    In response to MorphoTrust‟s protest, the District filed an Agency Report,
    defending the contents of the RFP. Repeatedly asserting without explanation the
    District‟s “singular security needs” as the nation‟s capital, the District argued that
    (…continued)
    competitor company, CBN-STI, and was likely to result in a sole-source
    procurement. MorphoTrust has not pursued this claim on appeal.
    23
    Laser engraving is only possible on a polycarbonate card base.
    11
    the “DMV [had] established a minimum need for the most secure credentials
    possible.”
    The District preliminarily claimed that “DMV experts” had “engaged in an
    extensive three-year market study to develop specifications that met the need.” To
    support this latter assertion, the District cited to a single-page declaration
    submitted by DMV‟s Chief Information Officer, Mr. Amit Vora. Mr. Vora‟s
    declaration in turn adopted as “accurate” a four-page, undated, anonymous
    “summary of steps taken by the Department of Motor Vehicles to Develop Secure
    Credentialing RFP” (“summary attachment”).
    The undated, anonymous summary attachment briefly addressed the actions
    taken by the DMV prior to issuing the RFP. It stated that unidentified individuals
    at unidentified times had “[a]ttend[ed] [c]onferences and research[ed] new
    technology and trends surrounding secure identification cards,” but did not state
    what the DMV had learned.       The summary stated that “DMV also gathered
    information by visiting and contacting the Department of Motor Vehicles in other
    jurisdictions,” but likewise failed to detail any information the DMV had
    12
    acquired.24   The summary also listed “[r]ecent network opportunities that the
    Director of DMV and DMV‟s Driver‟s Services have attended for the past three
    years,” but it did not identify with whom the DMV had “networked”; nor did it
    explain how these efforts related to its ultimate decision to include the challenged
    specifications in the RFP.
    This was the “market research” on which the District relied in the Agency
    Report when it asserted that the “DMV [had] justified the minimum need for a
    polycarbonate card.”25 Specifically, the District claimed that “[i]n the Declaration
    of Amit Vora, DMV set forth the reasons why no other material has the security of
    polycarbonate.” In fact, the Vora Declaration said nothing about the minimum
    need for a polycarbonate card and the District‟s citation was to the summary
    24
    Indeed, there was some indication that the DMV had been unable to
    provide more detail, given its explanation that “many of our network and research
    opportunities for a more secure credential occurred several years ago as we have
    been planning for some time now to implement a new secured credential.” The
    DMV identified only “some of the states/territories we visited,” which included
    “AL, DE, MD, NY, VA, WVA, [and] Ottawa, CN.‟” The District did not submit
    to the Board any notes, records, or memoranda documenting these visits.
    25
    The District made no argument in the Agency Report in support of the
    four laser-engraved features challenged by MorphoTrust; it simply noted that laser-
    engraving was a concomitant feature of a polycarbonate card. The summary
    attachment to the Vora Declaration similarly noted that laser-engraving can only be
    done on polycarbonate cards and asserted that a “laser-engraved ghost window is a
    security feature that cannot be duplicated.”
    13
    attachment to the Vora Declaration. The summary attachment in turn did not
    explain why “no other material” would suffice.          It contained no mention of
    potential alternatives to polycarbonate. It simply provided a description of the
    features of polycarbonate cards, repeating almost verbatim—but without
    attribution—portions of a 2008 marketing brochure of a polycarbonate
    manufacturer, Gemalto.26      The summary attachment and the Agency report
    specifically touted the fact that polycarbonate cards are non-delaminable (i.e., the
    layers of the card are fused together and cannot be peeled apart), and thus tamper-
    proof, and that the card “has over a ten year durability.”
    The District also asserted that the DMV had “justified the minimum need for
    additional facility security.” The District asserted that, given the sensitivity of the
    information gathered from individuals seeking identification, the offeror needed to
    have a production facility “at least as secure as the District‟s own DMV facilities.”
    The District did not detail DMV‟s security features, but it asserted that they met
    the “standards of the American Society of Industrial Security („ASIS‟).” The
    26
    The District attached this brochure (entitled a “white paper” on
    “Polycarbonate and Identity Documents”) as an exhibit to the Agency Report even
    though neither Mr. Vora, nor anyone else from the DMV, acknowledged reviewing
    it prior to drafting the specifications of the RFP, much less relying on it in doing
    so.
    14
    District claimed that the security specifications were likewise prepared in
    accordance with ASIS standards, but it supplied no supporting documentation for
    this assertion, not even the standards themselves. The District did, however, list in
    the Agency Report a number of the standards it represented as ASIS standards;
    none of these mentioned fencing.27
    Following submission of the Agency Report, MorphoTrust filed Comments
    on the Agency Report in which it observed that the District had failed to provide a
    credible justification for the challenged specifications. Asserting that the District
    had “confused” its minimum needs with “design preferences,” MorphoTrust
    argued that the District had failed to rebut MorphoTrust‟s evidence that its cards
    and production facility would fully satisfy the District‟s security needs at a better
    price. More particularly, MorphoTrust argued that it had presented evidence that
    there was “no consensus among the states on whether polycarbonate or another
    material are more secure or durable,” and it argued that certain features of a
    polycarbonate card, including laser-engraving (which the Agency Report made no
    27
    The same list (again with no mention of fencing) appears in the summary
    attachment to Mr. Vora‟s Declaration, but there the list is identified as security
    “features [that] are currently in place at all DMV facilities,” not as ASIS security
    standards. The District did not attach any additional evidence of the DMV
    facilities‟ security features.
    15
    attempt to defend as a specification), “do not automatically make it a more secure
    card.”28 On the issue of the use of fencing to ensure security of an offeror‟s
    production facility, MorphoTrust similarly argued that the fencing requirement was
    not compelled by any industry standards that the District purported to follow and
    that the District had not shown that its DMV facilities were protected by fencing,
    even as it had claimed that it needed the offeror‟s facility to be as secure as DMV
    facilities.
    In response, the District moved for and received leave to file a Reply along
    with additional exhibits. The exhibits were submitted to buttress the District‟s
    selection of polycarbonate as the material from which an offeror must make
    28
    For example, MorphoTrust argued that the fact that a polycarbonate card
    is non-delaminable was immaterial because efforts to separate the layers of a
    Teslin card would be “readily discernable,” making it equally tamper proof.
    MorphoTrust also proffered evidence that its Teslin cards were highly durable.
    MorphoTrust further noted that Teslin cards had other security features that
    polycarbonate cards did not—among them, the ability to reproduce more life-like
    color photographs, which is not currently possible with laser engraving. On the
    subject of laser engraving, MorphoTrust, citing attached exhibits, argued that laser
    engraved ghost windows could be counterfeited and laser engraved clear tactile
    features were no better than dark tactile features (which need not be laser
    engraved).
    Ultimately, MorphoTrust argued that what was important was “layering and
    integrating of a variety of security features on and within the ID card,” rather than
    “adherence to one or a few specific security factors.”
    16
    identification cards,29 but the District made no representation that anyone had
    consulted these documents or was aware of the information contained therein prior
    to the issuance of the RFP. The Reply, like the Agency Report, did not separately
    defend the four laser-engraved details and did not respond to MorphoTrust‟s
    challenge to the agency‟s fencing requirement.
    In a brief order that was long on background facts and recitation of the
    parties‟ arguments, and short on analysis of the merits, the Board denied
    MorphoTrust‟s protest. It preliminarily accepted without question the District‟s
    assertion that it had undertaken three years of market research before selecting the
    specifications for the manufacture of the identification card. Then, without any
    acknowledgement of disputes of fact, much less any fact-finding, the Board
    “deferred” to the District‟s assessment that the challenged specifications reflected
    its minimum needs. The Board thus concluded that MorphoTrust had failed to
    29
    These documents consisted of: another “white paper,” authored by Jan
    Kremer & Associates, a security consulting firm which MorphoTrust alleged had
    ties to Gemalto; a document indicating that the European Union had selected
    polycarbonate for its identification cards; and a 2010 Government Accountability
    Office report criticizing the State Department for declining to follow a
    recommendation to use polycarbonate as the base for its passport cards without
    first performing a full assessment of polycarbonate‟s benefits.
    17
    carry what the Board understood to be the challenger‟s “heavy burden” to show
    that the challenged specifications were “unreasonable.”
    MorphoTrust unsuccessfully sought to overturn the Board‟s decision in the
    Superior Court of the District of Columbia, arguing that the Board had employed
    the wrong standard of review and substantive standard in evaluating its protest, that
    the Board‟s decision lacked substantial support in the agency record, and that the
    decision was clearly erroneous as a matter of law. This appeal followed.
    III.   This Court’s Jurisdiction and Standard of Review
    Before we identify our standard of review, we must first clarify our
    jurisdiction.30 This case comes to us from the Superior Court, where MorphoTrust
    sought review of the Board‟s decision denying its pre-award protest of the DMV‟s
    30
    Although neither party has raised a jurisdictional challenge, this court has
    an independent obligation to consider the source of our jurisdiction where it is
    subject to question. See Nunnally v. District of Columbia Metro. Police Dep’t, 
    80 A.3d 1004
    , 1006 n.4 (D.C. 2013) (citing Murphy v. McCloud, 
    650 A.2d 202
    , 203
    n.4 (D.C. 1994)).
    18
    RFP.31 We have jurisdiction to review a Superior Court order only so long as the
    Superior Court had jurisdiction to issue it.32
    Nothing in the PPRA directed MorphoTrust to proceed first to Superior
    Court, but our cases interpreting the predecessor procurement statute and its
    regulations have required protesting parties to seek relief in the first instance in
    Superior Court. See, e.g., Abadie v. District of Columbia Contract Appeals Bd.,
    
    916 A.2d 913
    , 918 (D.C. 2007); Jones & Artis Const. Co. v. District of Columbia
    Contract Appeals Bd., 
    549 A.2d 315
    , 317-18 (D.C. 1988).             Reviewing the
    predecessor statute in Jones & Artis, we concluded that protests were not
    “contested cases” within the meaning of the D.C. Administrative Procedure Act
    (“DCAPA”) and therefore were properly routed through Superior Court before we
    could review them. See Jones & Artis, 
    549 A.2d at 317-18
    . Our analysis turned
    on both the absence of statutory language indicating that protest proceedings
    required a hearing,33 as well as the failure of the Board to adopt any “regulations
    31
    Indicating some confusion about the proper route for seeking appellate
    relief, MorphoTrust initially appealed directly to this court, but voluntarily
    dismissed its appeal upon “learning” that it was required to first make its case to
    Superior Court.
    32
    Nunnally, 80 A.3d at 1006-10.
    33
    Although the predecessor statute did not require a hearing to resolve a
    protest, it designated the Board as a “hearing tribunal for . . . any protest of a
    (continued…)
    19
    whatsoever . . . that would suggest the Board might use a trial-type hearing to
    resolve a protest.” Id. at 317. We distinguished the absence of such provisions for
    “protests” from the provisions addressing contractor appeals, which provided for
    “hearings,” “oaths, discovery, and subpoena power.” See id.
    In 2002, however, the Board enacted regulations that allow it to use a trial-
    type hearing to resolve a protest.34 Following the analysis of Jones & Artis, one
    might conclude that bid protests litigated pursuant to these regulations are, in fact,
    “contested cases.” Nevertheless, this court has continued to hold that protests are
    not contested within the meaning of DCAPA. See Abadie, 
    916 A.2d at
    918 (citing
    (…continued)
    solicitation.” 
    D.C. Code § 1-1189.8
     (1988) (repealed 2010). The PPRA contains
    the same “protest of a solicitation” language. 
    D.C. Code § 2-360.08
     (a).
    34
    See 27 DCMR § 311.1, -311.2 (permitting the Board to use an
    “evidentiary hearing,” including taking “testimony under oath” and “direct and
    cross-examination of witnesses,” to resolve “genuine issue[s] of material fact” that
    arise during a protest). At the same time, the Board promulgated regulations which
    “govern all proceedings in all cases,” including protests, see 27 DCMR § 100, and
    which envision trial-type proceedings. See, e.g., 27 DCMR § 110.7 (2002)
    (permitting the Board to order a hearing on a motion); 27 DCMR § 114 (2002)
    (authorizing the presiding judge to issue subpoenas to compel witnesses to appear
    at a hearing to testify); 27 DCMR § 112 (2002) (“Discovery”). These regulations
    additionally direct the parties to seek judicial review of the Board‟s decision on a
    protest in Superior Court. 27 DCMR § 312.2 (2002). We do not consider § 312.2
    dispositive of the jurisdictional question, however, because nothing in the PPRA
    authorizes the Office of Contracting and Procurement or the Board to override
    DCAPA‟s contested-case review in the event this court determines that protests are
    contested cases.
    20
    Jones & Artis). See also Eagle Maint. Servs., Inc. v. District of Columbia Contract
    Appeals Bd., 
    893 A.2d 569
    , 572 n.1 (D.C. 2006).           As we see no means of
    distinguishing this prior precedent,35 we conclude it was proper for MorphoTrust to
    petition the Superior Court for review before appealing to this court.
    We review the “Superior Court‟s affirmance of the [Board‟s] decision in the
    same manner as if the ruling came to us directly from the agency.” Abadie, 
    916 A.2d at 918
     (internal quotation marks omitted). “In other words, „it is the decision
    of the [Board] that this court reviews.‟” 
    Id. at 918
     (quoting Eagle Maint. Servs.,
    
    893 A.2d at
    572 n.1). In so doing, we accept the Board‟s decisions on questions of
    fact as “final and conclusive” unless they are “arbitrary, capricious, fraudulent, or
    clearly erroneous.” 
    D.C. Code § 2-360.08
     (e).36 We review questions of law de
    novo, however, and our de novo review encompasses issues of statutory
    construction, on which “the judiciary is the final authority.” Abadie v. District of
    35
    See M.A.P. v. Ryan, 
    285 A.2d 310
    , 312 (D.C. 1971) (no division of this
    court will overrule a prior decision of this court).
    36
    Both the District and MorphoTrust cited 
    D.C. Code § 2-360.07
     (2012
    Repl.) to explain the standard of review this court should apply. By its terms,
    however, § 2-360.07 applies to appeals by contractors (i.e. persons who have
    already entered into a contract with the District, see 
    D.C. Code § 2-351.04
     (17)
    (2012 Repl.)) who come directly to this court, pursuant to 
    D.C. Code § 2-360.05
    (2012 Repl.) (“Appeal of Board Decisions”). Section 2-360.07 (2012 Repl.) has
    no application to pre-solicitation protests like this one, which are governed by § 2-
    360.08 (“Protest procedures”).
    21
    Columbia Contract Appeals Bd., 
    843 A.2d 738
    , 741 (D.C. 2004). See also Abadie,
    
    916 A.2d at 919
    ; Eagle Maint. Servs., 
    893 A.2d at 576
    .37
    IV.    Analysis
    MorphoTrust argues that the Board erred as a matter of law in reviewing its
    pre-award protest by deferring to the DMV‟s decisions in drafting the RFP and
    considering only whether the limiting specifications therein were “reasonably
    related” to the District‟s minimum needs. We agree that the Board appeared to
    misunderstand its role as defined by the PPRA and corresponding regulations, and
    thus failed to review MorphoTrust‟s protest with the requisite rigor.
    37
    This court‟s decision in Urban Development Solutions, LLC v. District of
    Columbia, 
    992 A.2d 1255
    , 1266-67 (D.C. 2010), does not compel more deferential
    review of the Board‟s actions, as the District argues. Urban Development
    Solutions did not present an issue of statutory construction. Instead, the central
    issue in the case was whether the plaintiff had adduced sufficient evidence to
    substantiate its claims that the District had acted improperly in a bid selection
    process regarding surplus property (which is not overseen by the Board in any
    event, 
    id.
     at 1259 n.3). Urban Development Solutions thus in no way undermines
    the proposition that, vis a vis all District agencies, this court is “presumed to have
    the greater expertise when an agency‟s decision rests on a question of law and . . .
    therefore remain[s] „the final authority on issues of statutory construction.‟” E.C.
    v. RCM of Wash., Inc., 
    92 A.3d 305
    , 313 (D.C. 2014).
    22
    A. Clarifying the Board’s Function
    We turn first to the standard of review that the Board is to employ in its
    analysis of pre-award protests. Relying exclusively on its own common law, i.e., a
    body of its own decisions dating back to the 1980s, the Board stated that it would
    “defer” to the agency‟s determination of its needs and of the best methods of
    accommodating them, and assess only whether challenged specifications were
    “reasonably related to achieving the government‟s actual minimum needs,”
    imposing on the protestor the “heavy burden” to prove otherwise. The Board‟s
    understanding of its standard of review as requiring broad deference in assessing
    reasonableness cannot be reconciled with its unambiguous statutory and regulatory
    obligations vis a vis protests of a solicitation or an award of a contract.
    As discussed above, the PPRA identifies the promotion of competition as a
    central goal and confers upon the Board the ultimate authority and responsibility to
    “decide whether [a challenged] solicitation . . . was in accordance with the
    applicable law.”38    More to the point, the statute explicitly provides that the
    38
    
    D.C. Code § 2-360.08
     (d).
    23
    Board‟s review “shall be de novo.”39 The corresponding regulations reiterate that
    “[t]he Board shall hear and decide, de novo, all cases under its jurisdiction.”40
    In legal parlance, “de novo” means “anew,” and to conduct a “de novo
    judicial review” means to conduct “a nondeferential review” of a preceding
    decision.41 The PPRA‟s specification that the Board‟s review be “de novo” aligns
    perfectly with the PPRA‟s express directive that the Board‟s determinations are
    controlling and that “[a]ny prior determinations by administrative officials shall
    not be final or conclusive.”42 Looking beyond the provisions that plainly spell out
    the Board‟s review obligations, we note that the PPRA establishes the Board as an
    entity outside and independent of the agency, comprised of a select group of
    39
    
    Id.
     See 
    D.C. Code § 2-360.03
     (a) (“The Board shall be the exclusive
    hearing tribunal for, and shall review and determine de novo . . . [a]ny protest of a
    solicitation.”); 27 DCMR § 101.7 (“The Board shall hear and decide, de novo, all
    cases under its jurisdiction.”).
    40
    27 DCMR § 101.7.
    41
    BLACK‟S LAW DICTIONARY 112 (10th ed. 2010). By contrast, “deferential
    review” is defined as authorizing relief “only when [the] earlier proceeding
    entailed an unreasonable application of clearly established law or clearly
    unreasonable determination of the facts.” Id. (defining “deferential review”).
    42
    
    D.C. Code § 2-360.08
     (d).
    24
    attorneys with expertise in procurement law.43 This institutional structure supports
    our conclusion that the Board exists to review agency decisions searchingly, not
    defer to them broadly unless they are deemed unreasonable.44
    Unable to disregard the plain language of the PPRA and corresponding
    regulations, the District argues that the Board‟s “de novo” review relates only to its
    ability to receive “new” evidence and is still “consistent with according deference
    to” a procuring agency.       But this interpretation of “de novo,” as broadly
    deferential, cannot be squared with the commonly understood definition of de novo
    review discussed above. Nor are we persuaded by the District‟s argument that “de
    novo” must have special meaning in the procurement context because federal
    agencies like the Government Accountability Office (“GAO”) and the General
    Services Agency Board of Contract Appeals (“GSBCA”) have employed a
    deferential standard of review.     Where “District contracting practice parallels
    43
    Among other things, the PPRA heightened the qualifications for Board
    members. See 
    D.C. Code § 360.02
     (b); D.C. Council, Comm. on Gov‟t Operations
    & the Environ., Report on Bill 18-610 at 19 (Oct. 21, 2010).
    44
    The Board did state that it would “more closely scrutinize the agency‟s
    determination of its minimum needs,” if a protestor could “show that the
    specifications will result in a sole source award.” But not only do we fail to see
    any support in the PPRA for this more limited scrutiny, the concern of the PPRA
    and its corresponding regulations is plainly to maximize competition, not simply to
    ensure that there are at least two offerors.
    25
    federal government contract law,” this court has obtained guidance from “relevant
    decisions of federal tribunals with „particular expertise in this area.‟” Abadie, 
    916 A.2d at 919
     (quoting Dano Res. Recovery, Inc. v. District of Columbia, 
    620 A.2d 1346
    , 1351 (D.C. 1993)). But regarding standards of review, the PPRA does not
    resemble the federal law under which the GAO operates, or the GSBCA used to
    operate, because the latter does not specify that the standard of review of agency
    decision-making is de novo.45 In light of these differences, we adhere to the plain
    language of our own law.
    45
    The GAO applies a different statutory scheme when it evaluates whether
    the terms of an RFP comply with the law: The federal statute and regulations do
    not specify the standard of review that the GAO must use, and, in any event, unlike
    the decisions of the Board, the GAO‟s recommendations are not binding. See 
    31 U.S.C. §§ 3552-54
    ; 
    4 C.F.R. § 21.0
     (2008); 
    4 C.F.R. § 21.9
     (2005). See also
    Kingdomware Tech., Inc. v. United States, 
    754 F.3d 923
    , 929 (Fed. Cir. 2014)
    (“Although agencies often follow GAO recommendations in bid protest decisions
    . . . these recommendations are not binding on an agency.”).
    Like the GAO, the GSBCA (which ceased to exist in 2007) operated under a
    distinct statutory scheme that did not define its standard of review as de novo. See
    
    40 U.S.C. § 759
     (1988). Although at one point in time the GSBCA described its
    standard of review as de novo, see e.g., Protest of Lanier Bus. Prods., GSBCA No.
    7702-P, 
    985 WL 6487
     (Apr. 2, 1985), it later endorsed review merely for
    “reasonableness.” See, e.g., Protest of Computer Sciences Corp., GSBCA No.
    1497-P, 
    1991 WL 286233
     (Dec. 30, 1991). Similarly, although the Federal Circuit
    referred to the GSBCA‟s standard of review as de novo in Grumman Data Sys.
    Corp. v. Widnall, 
    15 F.3d 1044
    , 1046 (Fed. Cir. 1994), it subsequently eschewed
    that standard and explained that the GSBCA‟s “task on review is to determine if an
    agency‟s procurement decision is grounded in reason. Once the Board determines
    that the agency‟s selection is so grounded, it then defers to the agency‟s decision.”
    Widnall v. B3H Corp., 
    75 F.3d 1577
    , 1579 (Fed. Cir. 1996).
    (continued…)
    26
    Alternatively, the District argues that because the PPRA does not
    “unambiguously forbid” the Board from employing a deferential standard of
    review, this court should defer to the Board‟s “reasonable interpretation of the
    statute and rules it administers.” As our discussion has shown, however, the PPRA
    and its corresponding regulations do not countenance the essentially hands-off
    deference to “reasonable” RFP specifications that the District urges, but instead
    require the Board‟s careful scrutiny of those terms for conformity to the agency‟s
    minimum procurement needs as shaped by the pro-competition bent of the statute.
    In accordance with the Supreme Court‟s decision in Chevron, U.S.A., Inc. v.
    Natural Res. Def. Council, Inc., 
    467 U.S. 837
     (1984), before we afford some
    deference to an agency‟s interpretation of the statute that it administers at least two
    conditions must be met: (1) the statutory language in question must be ambiguous,
    and (2) the agency‟s interpretation must be reasonable. 
    Id. at 842-43
    ; Timus v.
    District of Columbia Dep’t of Human Rights, 
    633 A.2d 751
    , 758 (D.C. 1993) (en
    banc) (acknowledging the by now “familiar” two-part Chevron test and noting that
    (…continued)
    The dissent relies heavily on GAO and GSBCA precedent to support its
    argument that the Board should “defer” to “reasonable” agency decision-making in
    procurement decisions, notwithstanding the “de novo” review directive of the
    PPRA; but the dissent seemingly fails to appreciate that the GAO‟s and GSBCA‟s
    standard of review could be constructed (and altered) by those entities and the
    courts in the absence of an express statutory directive defining the standard of
    review, such as the standard contained in the PPRA.
    27
    “[t]his court employs the same analysis”). In our view, neither prerequisite has
    been satisfied in this case.46
    46
    The dissent argues that it is “wholly unclear” what sort of review the
    Council of the District of Columbia intended the Board to exercise when it adopted
    a “de novo” review standard in the PPA and then reaffirmed that standard in the
    PPRA. Dissent at 45. But we see no reason to question the Council‟s
    understanding of this well-established term. “Where a legislature borrows terms of
    art in which are accumulated the legal tradition and meanings of centuries of
    practice, it presumably knows and adopts the cluster of ideas that were attached to
    each borrowed word in the body of learning from which it was taken.” Dobyns v.
    United States, 
    30 A.3d 155
    , 159-60 (D.C. 2011) (quoting 1618 Twenty-First St.
    Tenants’ Ass’n, Inc. v. Phillips Collection, 
    829 A.2d 201
    , 203 (D.C. 2003))
    (internal quotation marks omitted).
    Even if we were to agree that there were some measure of ambiguity in the
    term “de novo” review, we see no foundation for re-interpreting that term to mean
    the opposite of its dictionary definition. The dissent asserts that such a foundation
    lies in the Council‟s Report on the PPRA. Dissent at 46-47. But there is no
    discussion of the Board‟s standard of review in the Council‟s Report, nor is there
    anything that can fairly be interpreted to call into question the Council‟s intent to
    reaffirm that the Board must review agency procurement decisions “de novo,” as
    that term is commonly understood. To the contrary, the Council Report notes at
    the outset that the impetus for the PPRA was the recognition that there were
    “significant flaws in the procurement system,” flaws that were attributable not to
    particular deficits in the law then in place, the PPA, but rather to problems with its
    “implementation.” D.C. Council, Comm. on Gov‟t Operations & the Environ.,
    Report on Bill 18-610 at 3. The Council Report then elaborated that, according to
    a report by the 2006 Procurement and Contracting Reform Task Force,
    [T]en years of experience under the PPA have shown that agencies are
    not cooperating [with the law] and do not make effective, efficient
    procurement a priority. The authors found that a substantial portion of
    [District procurements are] known to be in violation of procurement
    procedures, indicating a lack of controls to insure compliance with the
    procurement laws and regulations. The experts concluded that the
    problems were not with the procurement law, but rather with the
    application of rules and the culture of compliance: [T]here are no
    (continued…)
    28
    All of this is not to say that in exercising its review authority, the Board may
    give no recognition or weight to agency expertise reflected in an RFP‟s articulation
    of minimum needs. Bid solicitations may involve (to borrow Supreme Court
    language from another context) “factual dispute[s], the resolution of which
    implicates substantial agency expertise,” sometimes “a high level of technical
    expertise,” Marsh v. Or. Nat. Res. Council, 
    490 U.S. 360
    , 376-77 (1989) (quoting
    in part Kleppe v. Sierra Club, 
    427 U.S. 87
    , 103 (1983)), and the Board need not
    turn a blind eye to such specialized knowledge embodied in particular RFP
    specifications. What remains indisputable, however, is the Board‟s obligation to
    conduct a searching and careful evaluation of both the process the agency has
    (…continued)
    significant deficiencies in the District‟s procurement framework
    which would cause the procurement system, if its requirements were
    followed, to be dysfunctional. The critical problem . . . is the failure
    to establish a culture of compliance and enforcement of controls that
    insure compliance with the existing procurement regulation system.
    
    Id. at 6-7
     (internal quotations omitted). Among the recommendations made were
    “developing a more robust system of acquisition planning,” increasing accessibility
    of procurement rules and regulations, and developing a more professional, better-
    trained workforce of procurement personnel. 
    Id. at 7
    . See also 
    id. at 8
     (again
    noting the “failure to follow existing rules”); 
    id. at 10
     (discussing the need for
    more transparency and for “maintaining a written record of key decisions,” and
    “accessible protest procedures to challenge potential violations of the law.”). In
    light of these concerns and objectives, we are hardpressed to conclude that the
    Council intended “de novo review” to mean “deferential review.” Rather, one
    could readily infer that the Council retained the de novo review standard from the
    PPA because, as that standard of review is generally understood, it advanced the
    stated goal of better implementation of the District‟s procurement law.
    29
    followed in determining minimum needs and the evidence proffered to support its
    judgment of what its needs are.
    Having clarified the Board‟s standard of review, we turn to the intimately
    connected issue of the substantive standard that the Board must employ when
    assessing a pre-solicitation protest of specifications within an RFP. To determine,
    as it must, if a District agency is following the law,47 the Board must examine
    whether the challenged specifications “state only the District‟s actual minimum
    needs”48 and whether any “restrictive provisions” are “necessary to satisfy the
    minimum needs of the District.”49
    We presume that an agency has the best understanding of what it requires in
    the way of goods and services. But to ensure that an agency does not develop
    tunnel vision or worse, the PPRA requires that an agency draft RFPs with an eye to
    maximizing competition. This means that if an agency wants to include a limiting
    specification in an RFP, the agency must be able to justify this specification as a
    minimum need. The agency may do so with the fruits of its pre-solicitation market
    47
    
    D.C. Code § 2-360.08
     (d).
    48
    27 DCMR § 2500.4.
    49
    Id. at § 2500.3.
    30
    research. It is the Board‟s essential function to ensure that the agency has done its
    homework. Where a desired specification is highly restrictive or narrowly drawn,
    the agency‟s market research must reflect some acknowledgement and actual
    comparison of the qualities of competing products as well as some sort of cost-
    benefit analysis. On the other hand, where a specification is set forth in more
    general terms, less detailed market research may be necessary to support its
    inclusion. There will be no formula for what level of record evidence is necessary
    to establish whether the RFP articulates the agency‟s minimum needs; but the
    Board‟s review in each case must reflect its duty to ensure that the RFP embodies
    the District‟s “actual minimum needs.”50 27 DCMR § 2500.4.
    50
    The dissent expresses concern that this court is conferring on the Board
    policy-making authority to define an agency‟s minimum needs. Dissent at 55-56.
    But we merely hold that when agencies identify their minimum needs, they must
    be able to justify them before the Board. The dissent also asserts that we must
    distinguish between what it sees as the Board‟s obligation to “vigorously” enforce
    the “procedural protections” of the PPRA, such as the market research
    requirement, and the Board‟s obligation to defer to an agency‟s ultimate
    assessment, in an RFP, of its minimum needs. Dissent at 68. The dissent does not
    endeavor to explain how the Board vigorously enforced the market research
    requirement in this case. But in any event, if, as the dissent seemingly posits, the
    Board were constrained to defer to an agency that “reasonably” disregarded the
    results of such research, these procedural protections would have little force or
    effect.
    31
    Here, the Board seemed to think that its obligation was only to undertake a
    free-floating “reasonableness” assessment of the challenged specifications, and that
    MorphoTrust, as protestor, bore the “heavy burden of demonstrating by a
    preponderance of the evidence that the agency has impermissibly narrowed
    competition,” which, according to the Board “in other words” meant that the
    protestor had to show that the challenged restrictions were “unreasonable.” These
    observations are part and parcel of the Board‟s erroneous understanding of its
    review authority as broadly deferential to the agency. Indeed, just as there is
    nothing in the PPRA that authorizes such self-abnegatory deference to the agency
    in resolving a pre-solicitation protest of an RFP, the PPRA and its corresponding
    regulations nowhere direct the Board merely to confirm that a challenged
    specification is not unreasonable.51
    51
    We also take issue with the Board‟s explanation of the weight of the
    protestor‟s burden. (Its allocation on the protestor, although not addressed in the
    statute, appears proper; it is the norm in litigation generally that a
    plaintiff/challenger bears the burden to prove her case, and MorphoTrust concedes
    in its Reply that it bore the burden to prove that the DMV violated the PPRA by
    including the challenged limiting specifications.) The Board in this case correctly
    acknowledged that the protestor‟s burden was proof “by a preponderance” of the
    evidence. 27 DCMR § 120.1 (defining the “burden of proof” in all Board
    proceedings, and stating that “[e]xcept as otherwise provided by law, the burden of
    persuasion by a party to establish a fact or facts in dispute shall be met by a
    preponderance of the evidence”). But such a burden is not “heavy.” See In re
    E.D.R., 
    772 A.2d 1156
    , 1160 (D.C. 2001) (holding that preponderance of the
    evidence is merely that which “shows that the fact sought to be proved is more
    probable than not” (internal quotation marks omitted)).
    32
    We stress that we are clarifying the Board‟s reviewing authority (and
    responsibility) in the early stages of the procurement, when the agency is best
    positioned to structure an impending procurement either to promote or stifle
    competition. Although the Board‟s standard of review is at every stage de novo, as
    a procurement moves forward, more agency discretion is built into the process.
    For example, once a bid has opened, the Board may accept agency judgments
    incorporated into the initial solicitation because challenges to the contents of a
    solicitation are prohibited after bid opening.52 Similarly, the fact that the Chief
    Procurement Officer (presumably with the input of the agency) may select the
    proposal that is “advantageous to the District” builds in some measure of
    discretion, particularly when technical expertise has come into play.53 But at the
    outset of the procurement process, when the District seeks goods by means of
    “competitive sealed proposals,” the Board must confirm, de novo, that challenged
    specifications reflect the District‟s minimum needs.
    52
    See 27 DCMR § 302.2 (a) (2002)
    53
    See 
    D.C. Code § 2-354.03
     (e), (g)(2); 27 DCMR § 1613.5 (2013) (“While
    the lowest price or lowest total cost . . . may be an important or even a deciding
    factor in most source selections, the District may select the source whose proposal
    is more advantageous to the District in terms of technical merit and other
    factors.”).
    33
    B. The Board’s Resolution of MorphoTrust’s Protest
    Having thus clarified the Board‟s role and reviewing obligations, we
    conclude that the Board‟s resolution of MorphoTrust‟s protest was inadequate.
    1. Card Specifications
    We first examine the Board‟s assessment of the challenged card
    specifications: That the card be made of polycarbonate and, relatedly, that it have
    at least four specific laser-engraved features. The Board stated that “the District is
    allowed to determine at the outset which security card features will best meet its
    minimum needs” and that the District “may specify certain required specifications
    as long as they are reasonable.” As explained above, however, it was the Board‟s
    obligation to determine whether the challenged card specifications in fact reflected
    the District‟s minimum needs, even allowing for the specialized knowledge DMV
    may bring to bear on the issues.
    The Board‟s first critical misstep was to conclude that the District had
    undertaken “the requisite market research to determine that this particular type of
    secure card” reflected the District‟s minimum needs.         At least based on the
    34
    information provided by the District, the Board had no foundation for this
    determination. The record reflects little more than that, prior to drafting the RFP at
    issue, the DMV gathered some product information, i.e., it took some action to
    educate itself about polycarbonate cards and laser engraving, but even the details
    of this effort were murky. References were made to conferences attended, contacts
    made with other jurisdictions, and “networking,” but zero detail was provided
    about what the DMV had learned. It is unclear when the DMV acquired the
    information about polycarbonate contained in the summary attachment, or when it
    came by the 2008 Gemalto marketing brochure or the Jan Kremer & Associates
    white paper, or whether it possessed any of this information when it drafted the
    RFP. But assuming it did, gathering product information is not the same thing as
    “market research.” Market research requires an assessment of the “entire available
    market.” See supra note 8 (citing 27 DCMR § 2599.1). In this case, one might
    reasonably expect market research to include materials from competitor producers
    of polycarbonate cards and non-polycarbonate cards, a survey of materials used by
    other states or government entities for their identification cards, a cost/benefit
    analysis of using different materials, or any other material that would support the
    conclusion that the DMV, selecting from a menu of known options, made an
    informed decision that it was necessary to manufacture the District‟s identification
    cards from polycarbonate as opposed to other materials.
    35
    Without true market research, the Board had no basis to evaluate, much less
    accept, the District‟s conclusory assertion (1) that polycarbonate cards with laser
    engraving are the “gold standard,” or (2) even assuming such cards enjoy specific
    features superior to other materials (e.g., nondelaminability or durability), that
    these features should be controlling when others might also meet the District‟s
    minimal needs.54 This was a problem, particularly where MorphoTrust argued
    (and presented evidence to support its argument) that its product was comparable
    in quality and more affordable. See supra note 28.55 It was the Board‟s job to
    evaluate the evidence presented by the parties, make findings to resolve the factual
    disputes raised, and, while giving due regard to the DMV‟s technical expertise,
    ultimately to determine if MorphoTrust had proved by a preponderance of the
    evidence that a laser-engraved polycarbonate card did not reflect the District‟s
    minimum needs. This court‟s function in this appeal, in turn, is not to prejudge the
    answer to that question. The defect we identify is the Board‟s failure to conduct
    54
    In the agency report, the District repeatedly and conclusorily referred to
    the District‟s “singular security needs as the nation‟s capital,” a catchphrase it
    repeats on appeal. But the District never explained what those “singular” needs
    are, and it is far from obvious to this court why the District‟s security needs vis a
    vis driver‟s licenses and other non-driver identity cards are appreciably different
    from the needs of other states. On remand, the District will have to explain those
    security needs to the Board in a way it has not done so far.
    55
    Indeed, the District concedes in its brief to this court that, as to the
    justification for the specification of polycarbonate, there was “evidence supporting
    both sides” before the Board.
    36
    the necessary comprehensive evaluation of the RFP, one that it must rectify on
    remand.
    2. Fencing
    We likewise determine that the Board‟s review of the fencing requirement in
    the RFP was inadequate.       The Board concluded that this requirement was
    “reasonable particularly because the manufacturing facilities will contain
    confidential information and the District may rationally require the same level of
    security at the proposed manufacturing facility as exists currently at its DMV
    facilities.” Once again, the question before the Board was not whether the DMV‟s
    decision was “rational,” or reasonable, but whether the decision to include a
    fencing requirement reflected a minimum need—i.e., whether there was no other
    equally effective methods to assure security. And once again, there were factual
    issues that the Board never considered or resolved. MorphoTrust challenged the
    assertions in the Agency Report that the DMV used fencing at all its facilities and
    that industry standards required outdoor fencing. (Although the District filed a
    Reply with the Board, it never responded to MorphoTrust‟s arguments.) It was
    error for the Board simply to accept the District‟s unsubstantiated representations
    that fencing was a necessary security feature. Rather, it was the Board‟s job to
    37
    evaluate the evidence proffered, require any testimony or additional documentary
    proof it deemed necessary, and determine whether DMV properly or improperly
    included fencing as a limiting specification in the RFP.
    *            *            *
    As detailed above, the Board did not fulfill its statutory and regulatory
    obligations (1) to review the challenged specifications in the DMV‟s RFP de novo,
    (2) to assess the market research and other materials proffered as evidence by the
    parties and resolve any disputes of fact, and (3) in this manner, to determine if the
    challenged specifications reflected the agency‟s minimum needs and thus were
    justified under the statute. We therefore reverse the order of the Superior Court,
    with orders to vacate the opinion of the Board and remand for proceedings not
    inconsistent with this opinion.56
    56
    If the Board in fact determines that the DMV did not draft the RFP in
    accordance with the statutory and regulatory requirements, the Board is authorized
    not merely to recommend that the DMV redraft the RFP, as MorphoTrust
    requested in its initial protest, but to order it to do so. See 27 DCMR § 314.1 (c),
    (d), (f) (setting forth the remedies that the Board may “order” a contracting agency
    to take following a successful protest, including “[i]ssu[ing] a new solicitation,”
    “[r]ecompet[ing] the contract,” and “[t]ak[ing] other such action . . . as the Board
    may direct”). See also 
    D.C. Code § 2-360.08
     (f) (permitting the Board to “order,”
    (continued…)
    38
    So ordered.
    FARRELL, Senior Judge, concurring:      I join Judge Easterly‟s opinion and,
    in particular, its interpretation of the Board‟s statutory “de novo” review obligation
    because, far from being unusual, that reading comports with the meaning of
    administrative review in analogous settings where the underlying statute provides
    “clear and specific directives” to govern agency action.        Citizens to Preserve
    Overton Park v. Volpe, 
    401 U.S. 402
    , 411 (1971).           Here, the PPRA and its
    implementing regulations clearly enjoin District agencies to formulate minimum
    procurement needs “in a manner designed to promote competition to the maximum
    extent possible.” 27 DCMR § 2500.2 (1988). The Board‟s review obligation,
    therefore, is “to conduct . . . a searching and careful evaluation of both the process
    the agency has followed in determining [its] minimum needs and the evidence
    proffered to support its judgment of what the needs are.” Ante at 28-29.
    This level of scrutiny does not require, or even allow, the Board to disregard
    “subjective decisionmaking” by agency officials, post at 54 (dissenting opinion),
    that rests on technical or scientific expertise which the Board does not possess.
    (…continued)
    “[i]n addition to other relief,” that a contract be terminated if a protest is
    sustained).
    39
    Specialized knowledge will underlie RFP specifications in many of the cases
    coming before the Board on bid protest, and the Board‟s review must inevitably
    give recognition, even deference, to minimum need requirements reflecting that
    kind of knowledge. But awareness of the superior vantagepoint of agencies on
    technical and specialized procurement matters does not license the inertia — “the
    essentially hands-off deference to „reasonable‟ RFP specifications,” ante at 26 —
    that marks the Board‟s review in this case so far. In remanding for the Board “to
    conduct the necessary comprehensive evaluation of the RFP,” ante at 35-36, we do
    not   prejudge    the   outcome,   but   give   the   Board‟s   statutorily   defined
    review function its natural meaning.
    BLACKBURNE-RIGSBY, Associate Judge, dissenting: While it may well be
    that the Department of Motor Vehicles (“DMV”) failed to conduct an adequate
    market survey in accordance with the procedural requirements of the Procurement
    Practices Reform Act of 2010 (“PPRA”)1 to support the challenged “minimum
    needs” itemized in its solicitation for new driver‟s licenses, thereby warranting a
    remand, I cannot agree with the majority‟s legal analysis and proposed framework
    for the Contract Appeals Board‟s (“Board”) review of agency solicitations going
    1
    See 
    D.C. Code §§ 2-351.01
     to -362.02 (2012 Repl.).
    40
    forward.2 The majority‟s opinion departs not only from the Council of the District
    of Columbia‟s (“D.C. Council” or “Council”) legislative intent, but also from the
    Board‟s own interpretation of its standard of review, and, as the majority readily
    concedes, from government procurement norms in the federal context. 3 A full
    reading of the legislative history of the PPRA does not support such a rigid
    interpretation of “de novo” review. Rather, as explained more fully below, a
    “dual-inquiry,” whereby an agency is accorded deference to its discretionary
    decision-making, but where the Board reviews “anew” the agency‟s adherence to
    the procedural safeguards of the PPRA, is a more reasonable interpretation of “de
    novo” review in this administrative context. Such a “dual-inquiry” review is
    2
    Whether the DMV in this case complied with the procedural requirement
    to conduct adequate market research, and whether the Board vigorously enforced
    that and other procedural requirements, are issues that must be decided under the
    appropriate legal framework. I do not answer these questions here; rather, I dissent
    from the proposed legal framework on which the majority relies to conclude that a
    remand in this case is necessary. Contra ante at 30 n.50.
    3
    See Grumman Data Sys. Corp. v. Widnall, 
    15 F.3d 1044
    , 1046 (Fed. Cir.
    1994) (“Government agencies are entrusted with a good deal of discretion in
    making procurement decisions . . . . Therefore, in reviewing procurement
    decisions, a board may not second guess an agency‟s procurement decision and/or
    substitute its own judgment for that of the government.”); Impresa Construzioni
    Geom. Demenico Garufi v. United States, 
    238 F.3d 1324
    , 1332 (Fed. Cir. 2001)
    (“[C]ourts have recognized that contracting officers are entitled to exercise
    discretion upon a broad range of issues confronting them in the procurement
    process.” (citations and internal quotation marks omitted)) (“Impresa”).
    41
    “searching and careful,”4 and not toothless, and is consistent with how some
    courts have previously interpreted “de novo” review in similar administrative
    contexts. Therefore, I must respectfully dissent.
    Relying primarily upon Black‟s Law Dictionary, the majority adopts a
    rigidly literal interpretation of the Board‟s “de novo” review in the context of pre-
    award bid protests under the PPRA. See 
    D.C. Code §§ 2-360.03
     (a), -360.08 (d);
    27 DCMR § 101.7. Such a rigid reading of “de novo” review, which authorizes
    the Board to reject specifications within a solicitation as not reflective of the
    agency‟s “actual minimum needs,” even if the agency presented a reasonable basis
    for their inclusion,5 is inconsistent with the legislative intent of the statute. The
    4
    Cf. Citizens to Preserve Overton Park, Inc. v. Volpe, 
    401 U.S. 402
    , 416
    (1971), abrogated by Califano v. Sanders, 
    430 U.S. 99
     (1977), where the Supreme
    Court referenced the nature of its review as “searching and careful” in the context
    of explaining a deferential standard where “[t]he [reviewing body] is not
    empowered to substitute its judgment for that of the agency.”
    5
    Although the majority attempts to blunt its definition of “de novo” review
    by later explaining that “this is not to say” that the Board may give no
    “recognition” or “weight” to agency expertise reflected in its articulation of its own
    minimum needs, this “recognition” or “weight” is not equivalent to according
    legally-binding “deference” to an agency‟s decision-making. Ante at 28. The
    majority‟s opinion argues that the “Board‟s obligation [is] to determine whether
    the challenged card specifications in fact reflected the District‟s minimum needs,”
    regardless of whether the challenged specifications were reasonable. Id. at 33
    (emphasis added). In contrast, according “deference” to the agency requires that
    the Board, upon conducting a “searching and careful” review, must affirm the
    (continued…)
    42
    D.C. Council recognized in adopting the PPRA that agencies have subjective
    discretion in making procurement decisions. Further, one of the fundamental goals
    the Council had in revising the District‟s procurement statute was to promote
    increased efficiency, along with maximizing competition, in the procurement
    process. See D.C. Council, Report on Bill 18-610, the “Procurement Practices
    Reform Act of 2010” at 5 (Oct. 21, 2010) (stating that in order for procurement
    officials to make the most strategic purchasing decisions, procurement rules must
    remain flexible). For these reasons, and others, I disagree with the majority that
    “de novo” review in this context should be so narrowly and rigidly construed. An
    alternative interpretation of the “de novo” review language in the PPRA,
    recognizing the nature of the dual-inquiry that the Board must undertake, is more
    (…continued)
    agency‟s determinations of its own “minimum needs,” so long as there is a rational
    or reasonable basis for their inclusion, and so long as the agency complies with the
    procedural requirements and safeguards in the Act. See, e.g., Advanced Data
    Concepts, Inc. v. United States, 
    216 F.3d 1054
    , 1058 (Fed. Cir. 2000) (stating that
    the court must sustain an agency action unless the action does not “evince[]
    rational reasoning and consideration of relevant factors”). For this reason, merely
    giving “recognition” or “weight” to the agency‟s expertise and discretion in
    interpreting “de novo” review amounts to a nondeferential standard of review.
    The majority also asserts that while the Board‟s review “is at every stage de
    novo, as a procurement moves forward, more agency discretion is built into the
    process.” Ante at 32. This assertion seemingly contradicts the majority‟s
    interpretation of “de novo” review, and lends support to a dual-inquiry approach,
    and a less rigid interpretation of the “de novo” review standard in the context of the
    procurement process.
    43
    reasonable, based on a holistic, full reading of the legislative purposes of the
    District‟s procurement statute.
    I.   Standard of Review
    To begin, there is no dispute that the issue in this case is the appropriate
    interpretation of the term “de novo” as it pertains to the Board‟s review of agency
    procurement decisions under the PPRA and associated regulations. See 
    D.C. Code §§ 2-360.03
     (a), -360.08 (d); 27 DCMR § 101.7. However, I must disagree with
    the majority‟s conclusion that the Board‟s review must be nondeferential, and I
    further disagree with the majority‟s presumption that a rigidly literal interpretation
    of “de novo” review is the only way to accomplish the PPRA‟s “pro-competition
    bent.” Given the importance of the Board‟s standard of review in effectuating the
    legislative intent of the PPRA, I believe our analysis must necessarily go further.
    Although it is well-established that this court will look first to the “plain
    meaning” of a statute in determining whether the language is “clear and
    unambiguous,” we have likewise cautioned that we “must not make a fetish out of
    plain meaning nor should [we] make a fortress of the dictionary.” District of
    44
    Columbia v. Place, 
    892 A.2d 1108
    , 1111 (D.C. 2006) (citations and internal
    quotation marks omitted). Thus, we “may refuse to adhere strictly to the plain
    language of a statute in order to effectuate the legislative purpose as determined by
    a reading of the legislative history or by an examination of the statute as a whole.”
    
    Id.
     (quoting Peoples Drug Stores, Inc. v. District of Columbia, 
    470 A.2d 751
    , 754
    (D.C. 1983) (en banc)). Consequently, as this court has previously cautioned,
    “even where words of a statute have a „superficial clarity,‟ a review of the
    legislative history or an in-depth consideration of alternative constructions that
    could be ascribed to statutory language may reveal ambiguities that the court must
    resolve.” Peoples Drug Stores, 
    supra,
     
    470 A.2d at 754
     (emphasis added). A
    review of the PPRA as a whole, along with its legislative history, reveals several
    concerns with maintaining a rigid, dictionary definition of “de novo” review in the
    context of bid protests that the majority has failed to address or consider.
    II.    The PPRA and its Legislative History
    To clarify, the present statutory language describing the Board‟s standard of
    review as “de novo” originated in the PPRA‟s predecessor, the District of
    Columbia Procurement Practices Act of 1985 (“1985 Act”), and was not new
    language added to the revised PPRA to support — what the majority characterizes
    45
    as — its inherently “pro-competition” bent. Specifically, the 1985 Act established
    the current Board and stated that, under Section 903 (Jurisdiction of the Board),
    “[t]he Board shall be the exclusive hearing tribunal for, and shall have jurisdiction
    to review and determine de novo . . . [a]ny protest of a solicitation or award[,]”
    and, under Section 908 (Protest of solicitations or awards to the Board), “the Board
    shall promptly decide whether the solicitation or award was in accordance with the
    applicable law, regulations, and terms and conditions of the solicitation. The
    proceeding shall be de novo.” D.C. Council, Report on Bill 6-191, “District of
    Columbia Procurement Practices Act of 1985” at 56, 60 (Oct. 10 1985). These two
    sections of the 1985 Act track almost verbatim with the current statutory language
    found in 
    D.C. Code § 2-360.03
     (a) and 
    D.C. Code § 2-360.08
     (d), respectively, and
    which forms the basis for the majority‟s holding.6 Rather than the “de novo”
    review language being inextricably linked to the statutory goal of promoting
    competition, as the majority contends, it is wholly unclear from reading the nearly
    thirty-year old statutory provisions just what extent of “de novo” review authority
    6
    See 
    D.C. Code § 2-360.03
     (a) (“The Board shall be the exclusive hearing
    tribunal for, and shall review and determine de novo . . . [a]ny protest of a
    solicitation . . . .”); 
    D.C. Code § 2-360.08
     (d) (“[T]he Board shall decide whether
    the solicitation . . . was in accordance with the applicable law, rules, and terms and
    conditions of the solicitation. The proceeding shall be de novo . . . .”); see also 27
    DCMR § 101.7 (“The Board shall hear and decide, de novo, all cases under its
    jurisdiction.”).
    46
    the legislature actually intended the Board to have in reviewing bid protests.7 In
    fact, nowhere in the 1985 Act legislative report does the D.C. Council explain its
    “de novo” word choice. Rather, on the issue of establishing the Board, the Council
    observed that the Board‟s predecessor was “established by executive order, and the
    functions for the Board as provided in the bill are similar to the current functions
    and authority of the [predecessor] Board . . .” Id. at 5.
    The current PPRA was proposed in 2010 as a direct response to significant
    flaws identified in the District‟s procurement system. 8 See Report on Bill 18-610,
    supra, at 3. Although one of the systematic flaws recognized was the need for
    improved fairness and “accountability and oversight,” as indicated by the majority,
    the D.C. Council also identified a second, equally fundamental interest: the need
    7
    Nor am I persuaded by the majority‟s argument that the Council must have
    inherently understood the meaning of the “well-established” term “de novo,”
    apparently meaning nondeferential review, when it adopted the language in the
    1985 Act. Ante at 27 n.46. This is because “de novo” has been interpreted
    differently by courts in the past, especially in the context of reviewing agency
    decisions. See infra at 60.
    8
    Areas requiring improvement that the PPRA intended to address included,
    among others: (1) developing a professional acquisition workforce; (2) enhancing
    transparency through an open and transparent process; (3) uniformity of
    procurement policies; and (4) source selection integrity. See Report on Bill 18-
    610, supra, at 8-23. These specific areas of improvement were intended to support
    the twin fundamental goals of the PPRA: fairness and efficiency. Id. at 5.
    47
    to improve government efficiency in the procurement process. Id. at 4.9 The
    Council noted that “fairness and efficiency are not inherently opposing interests,”
    but conceded that “an ever-increasing number of procedural steps to ensure
    fairness imposes limits on the push towards greater efficiency . . .” Id. at 5.
    Accordingly, the Council sought to balance, in the PPRA, increased procedural
    steps to guarantee a “fair” procurement process with “flexible” procurement rules
    that “allow procurement officials to make the most strategic purchasing decisions
    — i.e., those that are in the best interest of the government as a purchaser[,]”
    recognizing that “[d]ifferent goods and services require different procurement
    structures, methods, and timeframes.” Id. (emphasis added). The Council further
    acknowledged and, in fact, endorsed the notion that “most procurement decisions
    involve a significant degree of subjective decision-making, either in the description
    of goods or services needed, the nature of a contract vehicle to be used, or the
    weight given to various ranking criteria.” Id. (emphasis added). The Council
    explained that “[t]he need for subjective decision-making should not be cause for
    concern [as] [i]ndependent decision making is part of all procurements and a
    9
    Specifically, the Council stated that: “The ability to procure goods and
    services in a timely and cost-efficient manner ensures that organizations have the
    resources they need to fulfill their institutional missions. Delays impede
    performance and often lead to increased costs, limiting the ability of an
    organization to achieve its mission.” Id. at 4.
    48
    fundamental tenet of the most successful procurement organizations[,]” referring to
    the Government Accountability Office (“GAO”) and the federal procurement
    system. Id. at 5 n.2 (emphasis added).
    In fact, in revising the District‟s procurement law, the D.C. Council looked
    to the findings of the GAO on the District‟s procurement system, see id. at 7, an
    agency whose expertise the majority perfunctorily discarded as irrelevant to
    construing the District‟s statute.10     The Council further endorsed the GAO‟s
    statement that “one of the fundamental challenges to the federal procurement
    system” is that “[g]overnment contracting officials [are] confronted with numerous
    mandates that left little room for the exercise of sound business judgment,
    initiative, and creativity in satisfying the needs of their agency customers.” Id. at 5
    n.2 (emphasis added).       Accordingly, the Council concluded that “[a] good
    procurement system will rely on well-qualified decision-makers and empowers
    those individuals to make strategic buying decisions.” Id. (emphasis added). In
    this regard, the majority‟s rigidly literal interpretation of “de novo” review
    10
    Given that the Council looked to the GAO‟s findings on the shortcomings
    within the District‟s then-existing procurement statute, the majority perhaps too
    hastily brushed aside the District‟s attempt to argue for an alternative reading of
    “de novo,” based on the standard of review adopted by the GAO and the former
    General Services Agency Board of Contract Appeals (“GSBCA”), by asserting
    simply that the federal frameworks were inapplicable.
    49
    eliminates deferential consideration of the discretionary decisions that agency
    officials have the expertise and authority to make. Further, the majority decision
    ignores the reality that most procurement actions involve some discretionary and
    subjective decision-making, which is within the purview and responsibility of
    agency officials.11
    Illustrating the D.C. Council‟s goal in seeking to improve procurement
    efficiency through recognition of agency discretion, the PPRA legislative report
    actually recommended that the D.C. Council, which then may have been the only
    “state-level legislature authorized to routinely disapprove contracts[,]” limit its
    own power to review and reject contracts, because, while such a review clearly
    increases oversight over the agencies, it “place[d] an increased burden on the
    [District agencies] by adding a potentially lengthy step to the procurement
    process.” Id. at 20.
    11
    The majority contends that the statutory language “[a]ny prior
    determinations by administrative officials shall not be final or conclusive,” 
    D.C. Code § 2-360.08
     (d), supports a rigid definition of “de novo” review by the Board.
    Ante at 23. However, this statutory language is not in conflict with according
    deference to the agency‟s determination of its minimum needs because the Board
    clearly retains the authority to reject an agency‟s “minimum needs” if there is no
    rational basis for their inclusion. See infra at 66-67.
    50
    Thus, in addition to the “central purposes” of the PPRA identified by the
    majority,12 there are also competing “central purposes” within the PPRA intended
    to “maximize efficiency.”       For example:     (1) “promot[ing] efficiency and
    eliminat[ing] duplication in the District government procurement organization and
    operation to reduce costs;”13 (2) “provid[ing] increased economy in procurement
    activities and maximiz[ing], to the fullest extent practicable, the purchasing power
    of the District government;”14 and (3) “provid[ing] for timely, effective, and
    efficient service to District agencies and individuals doing business with the
    District government[.]”15
    12
    Including: (1) “foster[ing] effective and equitably broad-based
    competition in the District[,]” 
    D.C. Code § 2-351.01
     (b)(2), (2) “obtain[ing] full
    and open competition by providing that contractors are given adequate
    opportunities to bid[,]” 
    id.
     at (3), (3) “increase[ing] public confidence in the
    procedures followed in public procurement[,]” 
    id.
     at (5), and (4) specifying
    procurement needs “in a manner designed to promote competition to the maximum
    extent possible[,]” 27 DCMR § 2500.3.
    13
    
    D.C. Code § 2-351.01
     (b)(6).
    14
    
    Id.
     at (7).
    15
    
    Id.
     at (9).
    51
    III.    Discussion
    Based on the legislative history of the PPRA, the majority‟s rigid
    interpretation of “de novo” review is in conflict with a holistic reading of the full
    legislative intent of the PPRA for two reasons.
    A. The Agency’s Right to Make “Subjective” Procurement Decisions
    First, an interpretation of “de novo” review that rejects according deference
    to the agency‟s discretionary procurement decisions made within its expertise is
    incongruent with the D.C. Council‟s recognition that “most procurement decisions
    involve a significant degree of subjective decision-making,” and the Council‟s
    further endorsement that “[i]ndependent decision making” by a procuring agency
    is a “fundamental tenet of the most successful procurement organizations.” Report
    on Bill 18-610, supra, at 5 & n.2. This is consistent with federal procurement case
    law, which recognizes that “[c]ontracting officers are entitled to exercise discretion
    upon a broad range of issues confronting them in the procurement process . . .
    [and] [f]or that reason, procurement decisions invoke highly deferential rational
    basis review.” Savantage Fin. Servs., Inc. v. United States, 595 F.3d at 1282, 1286
    52
    (Fed. Cir. 2010) (citations, internal quotation marks, and original brackets
    omitted).
    Given the D.C. Council‟s expressed legislative intent in enacting the PPRA,
    we must do a more probing analysis, which goes beyond Black‟s Law Dictionary,
    and examine whether conferring a nondeferential review to the Board is
    functionally appropriate in the context of bid protests. In doing so, it is helpful to
    consider, fundamentally, the types of issues typically reviewed under a “de novo”
    versus an “abuse of discretion” standard.16
    By way of analogy, in the criminal context, we review sufficiency of the
    evidence challenges “de novo” because the evidence “objectively speaking” lends
    itself to a specific result. The evidence is enough to convict or it is not; there is no
    16
    This court‟s cases regarding government immunity also provide us with
    some guidance. In Casco Marina Dev., L.L.C. v. District of Columbia
    Redevelopment Land Agency, 
    834 A.2d 77
    , 81 (D.C. 2003) (“Casco Marina”), we
    explained why government officials‟ discretionary actions were conferred
    immunity, whereas “ministerial” actions by government officials were not. We
    defined “discretionary acts” as involving the formulation of “policy;” choices that
    require “personal deliberation, decision, and judgment,” amongst many
    alternatives. See 
    id.
     at 81 & n.7. In contrast, ministerial actions, as explained by
    the Supreme Court in Berkovitz v. United States, 
    486 U.S. 531
    , 536 (1988), are
    those where a statute or regulation “specifically prescribes a course of action for an
    employee to follow.”
    53
    room for discretion on the legal question of whether the evidence was enough to
    convict the individual of the charged offense.17 On the other hand, admissibility of
    evidence determinations are reviewed under an abuse of discretion standard
    because we acknowledge and respect the discretionary aspect of assessing whether
    something is more probative than prejudicial under the circumstances of each case,
    and we allow the trial court the flexibility to make that choice, within certain
    parameters. Likewise in the civil context, we review motions to dismiss and
    motions for summary judgment “de novo” because the party has either pleaded all
    of the elements of the claim or raised an issue of material fact, or has not; there is
    no in-between.18
    17
    Of note, even within the sufficiency of the evidence context, it is well-
    established that we “defer” to the trial court‟s factual findings. See, e.g., Lewis v.
    United States, 
    767 A.2d 219
    , 222 (D.C. 2001) (“Deference must be given to the
    factfinder‟s duty to determine credibility, weigh the evidence, and draw justifiable
    inferences of fact.” (emphasis added)).
    18
    In fact, this concept of deference being accorded to discretionary acts was
    explained and clarified by this court over thirty-years ago, where we expounded
    that “[d]iscretion signifies choice.[,]” and that “[t]he concept of „exercise of
    discretion‟ [therefore] is a review-restraining one.” Johnson v. United States, 
    398 A.2d 354
    , 361-62 (D.C. 1979). We explained that a review of discretionary
    decisions must be “supervisory in nature and deferential in attitude.” 
    Id.
     (emphasis
    added).
    54
    Simply put, the flaw in the majority‟s interpretation of “de novo” review in
    this context is that it permits the Board to attempt to “objectively” determine the
    “actual minimum needs” of the DMV‟s solicitation for new driver‟s licenses. The
    underlying assumption is that there is only one correct answer as to what
    constitutes an agency‟s “actual minimum needs” for any given solicitation. Yet, in
    reality, the agency must utilize its expertise and discretion, and make policy
    determinations in identifying and developing its “minimum needs.” The legislative
    history of the PPRA recognizes that agencies have subjective decision-making
    authority over procurement matters. See Report on Bill 18-610, supra, at 5.
    Moreover, the D.C. Council‟s characterization of an agency‟s procurement
    decisions as “discretionary” in nature is reasonable. The agency — not the Board
    — has the expertise and the subjective decision-making authority on behalf of the
    District government to determine, within reason, the District‟s “minimum needs”
    for any given procurement solicitation. Thus, it is not for the Board to second
    guess such determinations unless the agency‟s decision was lacking in rationale.19
    See Savantage Fin. Servs., Inc., supra, 595 F.3d at 1286. For essentially the same
    19
    Of course, the agency must adhere to the procedural procurement
    guidelines as outlined by the PPRA, such as conducting adequate market research.
    See 17 DCMR § 2500.2.
    55
    reason, “competitors do not dictate an agency‟s minimum needs, the agency does
    . . . . And determining an agency‟s minimum needs is a matter within the broad
    discretion of agency officials . . . .” Id. (citations and internal quotation marks
    omitted).
    Under the majority‟s proposed legal framework, will the Board be allowed
    to reject an agency‟s procurement specification for a new asphalt road because the
    Board determines that asphalt is not an “actual minimum need” when a brick road
    would do just as well? Or, could the Board reverse a solicitation embodying the
    District‟s policy preference to power District government buildings via solar
    panels because the Board determines it is not a “minimum need” when clean coal
    would do just as well?
    In the case at hand, putting aside for the moment the sufficiency of the
    market research study conducted by the DMV in this case, had the DMV
    determined, following required procurement procedures, that it “preferred” to
    move the District toward polycarbonate cards, is the Board free to discard the
    DMV‟s requirement as unnecessary and not an “actual” minimum need? Does the
    majority‟s opinion mean that the DMV cannot make a policy choice regarding
    56
    driver‟s licenses? This result seems to run counter to one of the essential policy
    making functions of the government.20 Cf. Casco Marina, supra note 16, 
    834 A.2d at 81
     (conferring immunity onto government actions exhibiting a discretionary
    function because it is a matter of making a policy choice).
    B. The PPRA was Intended to Promote Competition AND Increase
    Efficiency in the District of Columbia’s Procurement Process
    Second, the majority‟s interpretation of “de novo” review undercuts one of
    the PPRA‟s “central” goals of increasing efficiency in the procurement process.
    The legislative history underscores this point by noting that the D.C. Council
    20
    The majority attempts to downplay the impact of its holding by stating
    that it “merely” intends to hold that “when agencies identify their minimum needs,
    they must be able to justify them before the Board.” Ante at 30 n.50. Yet, the
    opinion later seemingly contradicts this statement by explaining that “the question
    before the Board was not whether the DMV‟s decision was „rational,‟ or
    reasonable, but whether the decision . . . reflected a minimum need — i.e., whether
    there was no other equally effective methods . . . .” See id. at 36 (emphasis added).
    Consequently, it is evident that the majority‟s opinion requires the agency to do
    more than “merely” “justify” its minimum needs to the Board. Instead, the
    majority imposes on the agency the burden of presenting definitive evidence that
    there were no equally effective alternatives. However, there are many instances
    where there may be multiple options, none of which are inherently superior to the
    other. Accordingly, when an agency decides to choose one of those options as a
    “minimum need,” and presents a reasonable basis for its inclusion, such as, for
    example, the desire to utilize solar energy over coal or gas, the agency is
    essentially making a policy decision for the District of Columbia, which is not for
    the Board to second guess. Cf. Casco Marina, supra note 16, 
    834 A.2d at 81
    .
    57
    sought to remove or limit its own authority to review certain contracts due to the
    hindrance on efficiency. See Report on Bill 18-610, supra, at 20-21. As the
    majority notes, the GSBCA had a “de novo”-like standard of review, see ante at 25
    n.45, (although the GSBCA still accorded some deference to the agency), but this
    standard was modified into a more explicit deferential standard by 1996, the year
    the GSCBA‟s authority was terminated. See Nat’l Defense Authorization Act for
    Fiscal Year 1996, Pub. L. No. 104-106 (Feb. 1996). What the majority does not
    note, however, is that, in large part, the reason for this change in review standard
    was because the GSBCA‟s “de novo”-like review caused higher instances of
    excessive litigation and sustain rates than the GAO,21 and that this contributed
    greatly to Congress‟s decision to revoke the GSBCA‟s jurisdiction. See Keyes,
    supra note 21, at 754 n.2; Jonathan R. Cantor, Note, Bid Protests and Procurement
    Reform: The Case for Leaving Well Enough Alone, 27 PUB. CONT. L.J. 155, 171
    (1997) (“The . . . Committee‟s . . . proposal, to eliminate the GSBCA‟s de novo
    review, contributed to Congress‟s decision to revoke the GSBCA‟s bid protest
    jurisdiction . . . .”). The majority‟s adoption of an even more rigid standard of
    21
    According to Government Contracts by W. Noel Keyes, historically,
    protest sustain rates were fifteen-percent higher for cases going before the GSBCA
    than the GAO because of the GSBCA‟s “de novo” standard of review. W. Noel
    Keyes, GOVERNMENT CONTRACTS 753 (3d ed. 2003). This “de novo” standard also
    contributed to an “unacceptable” forty five-percent protest rate in all information
    technology procurements over $25 million. Id. at 754 n.2.
    58
    review than the GSBCA undercuts the D.C. Council‟s intent to promote efficiency
    within the procurement process.
    Although the D.C. Council, in enacting the PPRA, found fault with many
    issues pertaining to the District‟s previous procurement statute, concern about the
    strength of the Board‟s reviewing power was not one of them. In the PPRA
    legislative report, the D.C. Council conducted a systematic assessment of the
    weaknesses within the 1985 procurement act.         When it came to the Board,
    however, the D.C. Council explicitly stated that it believed “the current protest
    procedures in the PPA [i.e., 1985 Act] are sufficient to handle cases deemed
    frivolous.” Report on Bill 18-610, supra, at 19. In fact, reading the report, it
    appears that the D.C. Council‟s main concern with the Board was not that its
    review lacked bite, as the majority has opined, but rather the complete opposite —
    the D.C. Council sought to place more measures in place to restrict vendors from
    bringing forth “frivolous” claims that would hamper the procurement process.
    Id.22
    22
    In fact, a bill was introduced to require vendors wishing to challenge a
    contract determination before the Board to place a “protest bond” equivalent to
    five-percent of the protested contract‟s value. See Report on Bill 18-610, supra, at
    19. Such a bond would then be forfeited if the protest was deemed to be found
    without merit. Id. This proposal failed, however, because the Board‟s Chief
    (continued…)
    59
    This legislative history rebuts the majority‟s assertion that the PPRA
    intended for the Board to have a rigid and wholly nondeferential standard of
    review, and that the Board‟s current review practices, which give deference to
    agencies are erroneous. Instead, the D.C. Council explicitly stated that it found the
    current protest procedures (and therefore the Board‟s interpretation of its own
    standard of review, which gives deference to the agency) to be adequate, and that
    — if anything — the D.C. Council sought to prevent more vendors from
    challenging agency solicitations. The majority‟s holding, which overrides the
    Board‟s interpretation of its own standard of review and instead requires it to
    review agency solicitations without conferring deference to the agency, contradicts
    the Council‟s expressed intent and hinders the goal of preventing vendors from
    bringing “frivolous” protests.23
    (…continued)
    Administrative Judge indicated that it had “not ruled a large number of cases to be
    frivolous and thus saw the provision as unnecessary.” Id.
    23
    During the public hearing on the PPRA, some Council members
    “questioned the necessity of the Contract Appeals Board” because “a [B]oard is
    unusual and that in most states[,] protests are adjudicated by the procurement
    office.” Report on Bill 18-610, supra, at 32. Again, this contradicts the majority‟s
    conclusion that the so-called “plain meaning” of the PPRA‟s “de novo” language
    denoted that the Act intended to grant the Board more review authority over
    agency procurement decisions.
    60
    C. Historical Acceptance of an Alternative Interpretation of “De Novo”
    Review
    Of course, I do not mean to suggest that we should read the statute as if the
    words “de novo” do not exist. “Each provision of the statute should be given
    effect, so as not to read any language out of a statute whenever a reasonable
    interpretation is available that can give meaning to each word in the statute.”
    Providence Hosp. v. District of Columbia Dep’t of Emp’t Servs., 
    855 A.2d 1108
    ,
    1114 (D.C. 2004) (citations and internal quotation marks omitted). What I am
    suggesting, however, is an alternative interpretation of “de novo” review, which
    gives effect to the statutory purpose by deferring to an agency‟s exercise of its
    discretion while ensuring that procedural safeguards are enforced, is reasonable
    here. Federal courts have interpreted federal administrative statutes requiring “de
    novo” review, or an equivalent type of review, to require a reviewing body to give
    deference to an agency‟s reasonable discretionary decision, while requiring
    adherence to procedural safeguards.
    In Board of Educ. of Hendrick Hudson Cent. Sch. Dist., Westchester Cnty. v.
    Rowley, 
    458 U.S. 176
     (1982), the Supreme Court was called upon to interpret the
    appropriate standard for reviewing challenges arising under The Education of the
    Handicapped Act (“Education Act” or “Act”), then-
    20 U.S.C. § 1401
     et seq. (1976
    61
    ed. and Supp. IV). The Act provided federal assistance for educating children with
    disabilities, and required state education boards receiving assistance to craft an
    “individualized educational program” (“IEP”) for each disabled child, consisting of
    programming and teaching goals specific to the unique characteristics of the child.
    
    Id. at 181-82
    . Complaints pertaining to an IEP must be filed with the state‟s
    educational agency but can be appealed to any state or federal court, whereby the
    reviewing court shall, pursuant to the Act, “receive the record of the state
    administrative proceedings, shall hear additional evidence at the request of a party,
    and basing its decision on the preponderance of the evidence, shall grant such
    relief as the court determines is appropriate.” 
    Id. at 183, 204-05
     (citation, internal
    quotation marks, and brackets omitted). On petition for writ of certiorari, the
    Supreme Court concluded that the statutory language, although not specified as a
    “de novo” review, nonetheless was more in line with the de novo standard. 
    Id. at 205-06
    . However, the Court explained that this was, by “no means[,] an invitation
    to the courts to substitute their own notions of sound educational policy for those
    of the school authorities which they review.”       
    Id. at 206
    .    Rather, given the
    “elaborate and highly specific” procedural safeguards of the Act, 
    id. at 205
    , the
    Court reasoned that “the legislative conviction that adequate compliance with the
    procedures prescribed would in most cases assure much if not all of what Congress
    wished in the way of substantive content in an IEP.” 
    Id. at 206
     (emphasis added).
    62
    Subsequently, some federal courts have characterized this review articulated
    by the Supreme Court as a “modified de novo” standard, see Karawia v. United
    States Dep’t of Labor, 
    627 F. Supp. 2d 137
    , 144 (S.D.N.Y. 2009), whereby the
    review, while “de novo, [] is tinged with a significant degree of deference to the
    state educational agency, as [the courts] are essentially acting in an administrative
    law-style capacity.” 
    Id.
     In practice, this “modified de novo” standard means that
    the reviewing court shall assess two questions: “(1) whether the state complied
    with the procedural requirements of the [Act], and (2) whether the challenged IEP
    was „reasonably calculated to enable the child to receive educational benefits.‟” P.
    Ex. Rel. Mr. & Mrs. P. v. Newington Bd. of Educ., 
    546 F.3d 111
    , 118 (2d. Cir.
    2008) (emphasis added); see also Rawley, supra, 
    458 U.S. at 206-07
    . The first
    question is an objective one pertaining to procedural safeguards (much like a
    “ministerial act” in the context of government immunity, see supra note 16), and
    therefore obviously can be reviewed “de novo” by a reviewing tribunal. See, e.g.,
    Rawley, supra, 
    458 U.S. at
    206 n.27. However, the second question — e.g.,
    whether the state board “reasonably calculated” the IEP to enable the child to be
    educated in “the least restrictive environment” — is essentially a fact-specific, and
    therefore deferential, inquiry. P. Ex. Rel. Mr. & Mrs. P., supra, 
    546 F.3d at
    119-
    20. Accordingly, as the Supreme Court held, “once a court determines that the
    requirements of the Act have been met, questions of methodology are for resolution
    63
    by the States.” Rawley, supra, 
    458 U.S. at 208
     (emphasis added). This approach is
    essentially consistent with the District of Columbia‟s Contract Appeals Board‟s
    current approach, as specified in Protest of Koba Associates, Inc. DCCAB No. P-
    325-A (Mar. 12, 1993), where the Board characterized its own standard of review
    as the following:
    [I]n applying the de novo standard of review, [the Board]
    do[es] not presume that the agency‟s actions were
    correct. . . the substantive standards which [the Board]
    will apply are that [it] will not take issue with an
    agency‟s narrowing of competition in pursuit of
    legitimate agency needs, but . . . will overturn those
    requirements that improperly limit competition. . . . Of
    course, [the Board] will accord deference to the agency‟s
    technical judgment but will not slavishly follow it where
    the result is lacking in justification.
    Id. at *6 (emphasis added) (citations omitted).
    The second example is even more analogous, even though it is in the post-
    contract award stage, pertaining to the Contract Dispute Act (“CDA”) of the
    federal government. In Todd Construction, L.P. v. United States, 
    88 Fed. Cl. 235
    (2009), the Court of Federal Claims was asked to interpret the then-CDA
    provision, 
    41 U.S.C. § 609
     (a)(3) (1994 Supp.), regarding the appropriate judicial
    review of challenged performance evaluations of vendors who have a contract with
    the United States government. 
    Id. at 245
    . Section 609 (a)(3) explicitly stated that
    the court was to review such evaluations “de novo.” However, the Federal Claims
    64
    court did not read the language so literally and instead created two distinct sets of
    requirements. 
    Id. at 246
    . The court explained that:
    One [set of inquiries related to performance evaluations]
    is strictly procedural: there are a number of acts that are
    not within the discretion of the contracting officer. She
    must prepare an evaluation, using a particular form, at a
    particular time. Where an unsatisfactory evaluation is
    contemplated, she must confer with the contractor, send a
    notice of intent to issue an unsatisfactory interim rating,
    allow written comments by the contractor, include them
    in the report, et cetera. The Court is fully capable of
    reviewing whether these requirements were satisfied or
    not on a de novo basis. The Court possesses the capacity
    to determine whether a conference was held or whether a
    notice of intent to issue an unsatisfactory rating was sent
    in a timely fashion.
    But the second issue is a different matter.             The
    regulations contemplate that the contracting officer and
    the reviewing officer will produce a performance
    evaluation that is “accurate” and “fair.” That is, although
    the issuance of a performance evaluation that is “accurate
    and fair” can be expected “as a matter of right” by the
    contractor, the determination of the proper rating (i.e.,
    what is “accurate and fair”) is a matter for the agency to
    decide within broad parameters.
    The choice of a particular rating to assign is necessarily
    subjective and is within the sole purview of the
    Government. Thus, the production of an accurate and
    fair performance evaluation rating requires the exercise
    of the contracting officer‟s judgment[.]
    
    Id. at 246-47
     (italics in original).
    65
    These two examples of an alternative interpretation of “de novo” review
    within the context of administrative statutes are consistent with a holistic reading
    of the full legislative intent underlying the PPRA.24 See Report on Bill 18-610,
    supra, at 5. Accordingly, the PPRA‟s “de novo” review should be interpreted as
    requiring a “dual-inquiry,” balancing the need for maximizing competition and
    fairness and transparency, with efficiency and the due recognition that government
    agencies are qualified, authorized, and required to make certain discretionary and
    subjective choices in the context of procurement decisions.
    24
    In fact, this “dual-inquiry” is also present in the federal bid protest
    context notwithstanding that, as the majority notes, there is no statutorily
    established “de novo” review. As the Federal Circuit explained, “a bid award may
    be set aside if either: (1) the procurement official‟s decision lacked a rational
    basis; or (2) the procurement procedure involved a violation of regulation or
    procedure.” Impresa, supra note 3, 
    238 F.3d at 1332
     (emphasis added).
    “Accordingly, [in analyzing the first question] the test for reviewing courts is to
    determine whether the contracting agency provided a coherent and reasonable
    explanation of its exercise of discretion . . . and the disappointed bidder bears a
    heavy burden of showing that the award decision had no rational basis.” 
    Id. at 1332-33
     (citations and internal quotation marks omitted). “When a challenge is
    brought on the second ground, [however,] the disappointed bidder must show a
    clear and prejudicial violation of applicable statutes or regulations.” 
    Id. at 1333
    (citations and internal quotation marks omitted).
    66
    IV.   The “Dual-Inquiry” Interpretation of “De Novo” Review
    Under a “dual-inquiry” interpretation of the “de novo” language found in the
    PPRA, the determination of whether a District agency has satisfactorily engaged in
    the mandated procurement procedures under the PPRA and associated regulations
    is an objective question, which is appropriate for the Board to analyze on a “de
    novo,” or nondeferential, basis. These mandated procedural requirements include,
    among many others:       (1) the agency shall conduct market research, (2) its
    solicitations shall contain specifications and purchase descriptions, see 27 DCMR
    §§ 2500.2, 2500.3, and (3) each purchase description shall include characteristics
    such as “common nomenclature;” “kind of material;” “dimensions, size, or
    capacity;” etc. 27 DCMR § 2501.5. In reviewing a challenge to the agency‟s
    compliance with the procedural safeguards of the PPRA, the Board shall remand
    the solicitation if the bidder demonstrates a “prejudicial violation” of the PPRA or
    associated regulations. Impresa, 
    supra note 3
    , 
    238 F.3d at 1333
    .
    The determination of whether an agency has satisfactorily articulated the
    “minimum needs” for a solicitation, however, is a deferential and subjective
    inquiry because the agency has broad discretion within a range of acceptable,
    67
    reasonable discretionary choices. Therefore, in applying this dual-inquiry, the
    Board must affirm an agency‟s determination of its “minimum needs” stipulated
    within a solicitation, so long as there is a rational basis supporting the minimum
    needs, along with supporting evidence, and the agency has satisfactorily complied
    with the mandated procurement procedures. This approach is consistent with the
    Board‟s own interpretation of its review standard, see Koba Assocs., Inc., supra, at
    *6, and with established practices within the federal procurement system. See,
    e.g., Savantage Fin. Servs., Inc., supra, 595 F.3d at 1286. This dual-inquiry better
    balances the competing policy goals of the PPRA, and recognizes the importance
    of giving agencies discretion over procurement decisions while also requiring
    compliance with procedural requirements designed to foster fairness, efficiency,
    and competition.
    The majority‟s observation that the Council identified “implementation” of
    the previous 1985 Act to be one of the most significant flaws in the District‟s
    procurement system, see Report on Bill 18-610, supra, at 3,25 reinforces, rather
    25
    Implementation issues identified included: (1) “a substantial portion of
    [procurements] known to be in violation of procurement procedures[;]” (2) “failure
    to establish a culture of compliance and enforcement of controls that insure
    compliance[;]” and (3) the need to develop a “more robust system of acquisition
    planning,” increased “accessibility of procurement rules and regulations,” and “a
    (continued…)
    68
    than detracts, from the “dual-inquiry” framework. As noted, under a dual-inquiry
    framework, the Board reviews “anew” whether the agency‟s solicitation followed
    all of the procedural safeguards put into place by the PPRA, and the Board on
    review must ensure that those procedural requirements are vigorously enforced.
    As the Council itself explained, the failure to follow the procurement procedures
    presented the biggest challenge to successful implementation of the District‟s
    procurement statute. See Report on Bill 18-610, supra, at 6-7. Absent from its
    critique of the District‟s procurement system, however, is any indication that the
    Council sought to curtail the subjective decision-making authority of the agencies
    in crafting procurement solicitations. On the contrary, the Council specifically
    endorsed the need for independent decision-making on the part of agencies in
    fashioning the most flexible and beneficial procurement solicitations. A “dual-
    inquiry” interpretation of “de novo” review gives the Board the authority to review
    questions of procedural compliance “searchingly,” yet accords flexibility and
    deference to an agency‟s subjective decision-making on what constitutes its own
    “minimum needs.”
    (…continued)
    more professional, better trained workforce of procurement personnel.” Id. at 6-7
    (emphasis added).
    69
    Therefore, I do not agree with the majority‟s interpretation of “de novo”
    review in coming to its conclusion that a remand is necessary here.     I must
    respectfully dissent.
    

Document Info

Docket Number: 13-CV-1002

Citation Numbers: 115 A.3d 571

Filed Date: 5/28/2015

Precedential Status: Precedential

Modified Date: 1/12/2023

Authorities (30)

P. Ex Rel. Mr. and Mrs. P. v. Newington Bd. of Ed. , 546 F.3d 111 ( 2008 )

Grumman Data Systems Corporation v. Sheila Widnall, ... , 15 F.3d 1044 ( 1994 )

In re E.D.R. , 772 A.2d 1156 ( 2001 )

sheila-widnall-secretary-of-the-air-force-and-logistics-techniques-inc , 75 F.3d 1577 ( 1996 )

Advanced Data Concepts, Incorporated v. United States , 216 F.3d 1054 ( 2000 )

Impresa Construzioni Geom. Domenico Garufi v. United States , 238 F.3d 1324 ( 2001 )

Casco Marina Development, L.L.C. v. District of Columbia ... , 834 A.2d 77 ( 2003 )

Timus v. District of Columbia Department of Human Rights , 633 A.2d 751 ( 1993 )

Peoples Drug Stores, Inc. v. District of Columbia , 470 A.2d 751 ( 1983 )

Dano Resource Recovery, Inc. v. District of Columbia , 620 A.2d 1346 ( 1993 )

Abadie v. District of Columbia Contract Appeals Board , 843 A.2d 738 ( 2004 )

1618 Twenty-First Street Tenants' Ass'n v. Phillips ... , 829 A.2d 201 ( 2003 )

M. A. P. v. Ryan , 285 A.2d 310 ( 1971 )

Dobyns v. United States , 30 A.3d 155 ( 2011 )

Urban Development Solutions, LLC v. District of Columbia , 992 A.2d 1255 ( 2010 )

District of Columbia v. Place , 892 A.2d 1108 ( 2006 )

Lewis v. United States , 767 A.2d 219 ( 2001 )

Providence Hospital v. District of Columbia Department of ... , 855 A.2d 1108 ( 2004 )

Abadie v. District of Columbia Contract Appeals Board , 916 A.2d 913 ( 2007 )

Johnson v. United States , 398 A.2d 354 ( 1979 )

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