Eric Daly v. District of Columbia Department of Employment Services and RJ Reynolds , 121 A.3d 1257 ( 2015 )


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    DISTRICT OF COLUMBIA COURT OF APPEALS
    No. 14-AA-910
    ERIC DALY, PETITIONER,
    v.
    DISTRICT OF COLUMBIA
    DEPARTMENT OF EMPLOYMENT SERVICES, RESPONDENT,
    and
    RJ REYNOLDS, ET AL., INTERVENORS.
    Petition for Review of a Decision of the Compensation Review Board of the
    District of Columbia Department of Employment Services
    (CRB-048-14)
    (Submitted June 23, 2015                                    Decided August 6, 2015)
    Michael J. Kitzman was on the brief for petitioner.
    Karl A. Racine, Attorney General, Todd S. Kim, Solicitor General, and Loren
    L. AliKhan, Deputy Solicitor General, were on the statement in lieu of brief for
    respondent.
    Tony D. Villeral was on the brief for intervenors.
    Before BLACKBURNE-RIGSBY and EASTERLY, Associate Judges, and
    STEADMAN, Senior Judge.
    BLACKBURNE-RIGSBY, Associate Judge: Petitioner Eric Daly challenges the
    Compensation Review Board’s (“CRB”) decision affirming the denial of his
    2
    request for a twenty-percent penalty to be levied on intervenors RJ Reynolds and
    ACE ESIS, Inc. (“ACE”), the employer and insurer, respectively. Daly claims that
    a penalty is warranted because intervenors failed to pay him the amount owed
    within ten days after it became due as required by the District of Columbia
    Workers’ Compensation Act (“Workers’ Compensation Act” or “Act”). See 
    D.C. Code § 32-1515
     (f) (2012 Repl.) (“If any compensation . . . is not paid within 10
    days after it becomes due, there shall be added to such unpaid compensation an
    amount equal to 20% thereof . . . .”). We affirm.
    I.    Factual Background
    Daly claimed to have suffered a work-related injury during the course of his
    employment with RJ Reynolds. The parties entered into a settlement agreement in
    which intervenors agreed to pay Daly a lump sum amount in exchange for Daly
    releasing intervenors from further liability.   On July 31, 2012, the Office of
    Workers’ Compensation (“OWC”) approved the settlement agreement, and copies
    of OWC’s approval order were mailed by certified mail to the parties the next day
    on August 1, 2012. Daly received his lump sum payment from intervenors on
    August 17, 2012. On August 20, 2012, Daly filed a motion requesting OWC to
    assess a twenty-percent penalty on top of the lump sum payment because
    3
    intervenors had failed to pay him within ten days of payment being due as required
    by 
    D.C. Code § 32-1515
     (f). Specifically, he claimed that payment was due by
    August 10th, ten days after OWC mailed the approval order. He also claimed that
    his counsel emailed a copy of the order to intervenors’ counsel on August 3rd, and
    sent a follow-up email on August 13th regarding the status of payment.
    Intervenors opposed, chiefly arguing that, by law, payment was due within ten
    days of them receiving the approval order, not ten days upon OWC’s issuance of
    the order. In support of their claim that payment was timely, intervenors submitted
    a date stamped copy of the approval order marked August 7, 2012, as proof of
    when they received the order from OWC.            Consequently, no penalty was
    warranted, intervenors argued, because the date of payment, August 17th, was
    within ten days of intervenors receiving notice on August 7th.
    In a written order, OWC denied Daly’s motion to assess a penalty on
    intervenors. The claims examiner implicitly agreed with intervenors’ argument
    that the clock started to run upon intervenors’ receipt of the approval order, not
    upon issuance of the order as Daly had argued. Thus, because intervenors did not
    receive a certified copy until August 7, 2012, their payment on August 17th was
    not untimely. Notably, the claims examiner admitted that OWC could not find the
    “certified card” indicating the date of receipt within its own records, but
    4
    nonetheless found it “reasonable” that the document would have been received by
    intervenors “on or about August 6th or 7th since the 4th and 5th of August 2012
    fell on a Saturday and Sunday.” 1
    Daly appealed the decision to the CRB.         On appeal, Daly essentially
    abandoned his argument that payment was due within ten days upon OWC’s
    issuance of the approval order. Rather, Daly argued that intervenors received
    actual notice of the order on August 3, 2012, the date Daly’s counsel had emailed
    intervenors’ counsel a copy of the order, and that the date of payment, August
    17th, was thus still outside of the ten-day statutory period. Alternatively, he also
    argued that the claims examiner’s conclusion that it was “reasonable” that
    intervenors would not have received notice until August 7th was not supported by
    evidence and an arbitrary decision.
    1
    Moreover, even assuming payment was late, the claims examiner
    concluded that no penalty was warranted because any delay was due to
    circumstances outside intervenors’ control, an alternative basis for denying the
    penalty. See 
    D.C. Code § 32-1515
     (f) (“The Mayor may waive payment of the
    additional compensation after a showing by the employer that owing to conditions
    over which he had no control such installment could not be paid within the period
    prescribed for the payment.” (emphasis added)). Specifically, the claims examiner
    credited intervenors’ reason that their claims representative, who was responsible
    for issuing payments, was unexpectedly out of the office due to a family death, and
    did not personally receive notice until August 16, 2012.
    5
    The CRB affirmed the OWC’s decision, concluding that the time for
    payment does not begin to run until service of the approval order is made, which it
    concluded to be the “date of receipt by service of delivery from either OWC or the
    Administrative Hearings Division.” To support this conclusion, the CRB cited to
    the Workers’ Compensation Act regulation explaining that OWC shall effectuate
    service by hand delivery or certified mail, see 7 DCMR § 228.1, and some of its
    prior decisions in which the CRB came to the same conclusion. See, e.g., Lytes v.
    District of Columbia Water and Sewer Auth., CRB No. 07-029, at *2-3 (May 29,
    2007). Accordingly, because in this case the only evidence in the record showed
    intervenors receiving the certified copy of the approval order on August 7, 2012,
    the CRB concluded that time did not begin to run until that date, and that the date
    of payment, August 17th, was thus timely. The CRB further concluded that it was
    “irrelevant if or when [Daly] provided a copy of the approval order to
    [intervenors],” in reference to the August 3rd email sent to intervenors’ counsel,
    because the “only relevant date” is when the certified copy of the approval order
    was received by intervenors. This petition for review followed.
    6
    II.    Discussion
    On petition for review, Daly principally challenges the CRB’s legal
    conclusion that the clock does not start to run for purposes of the statutorily
    defined ten-day payment period until service of the approval order is made, that is,
    in this case, the date intervenors received the order by certified mail from OWC.
    The issue raised requires us to determine when payment by the employer becomes
    “due,” pursuant to 
    D.C. Code § 32-1515
     (f). Essentially, Daly contends that the
    clock starts to run the moment intervenors “actually received,” i.e., had knowledge
    of, the approval order, not when OWC effectuated service, as the CRB had
    determined. In support of this argument, Daly cites to 7 DCMR § 228.4, which
    states that “[w]henever the Act . . . provides a time period during which an action
    is to be taken, unless otherwise expressly provided, the time period shall run from
    the actual receipt of a document.” (emphasis added). Thus, in Daly’s view,
    because there is no real dispute that Daly’s counsel had notified intervenors about
    the approval order and provided them a copy via email on August 3rd, intervenors
    “actually received” the approval order on that date, and thus payment was due
    within ten days of August 3rd, not August 7th, as the CRB had concluded.2
    2
    Daly raises two other claims which we address summarily. He argues
    that, even assuming RJ Reynolds received the order on August 7, 2012, the CRB
    (continued…)
    7
    Preliminarily, we note that this is a statutory construction issue of first
    impression, as we recently remanded the same legal issue in another case back to
    the CRB to explain why the term “actual receipt,” as defined under 7 DCMR
    § 228.4, should be read “in conformance” with the service provisions of the
    regulation, 7 DCMR § 228.1. See Romero v. District of Columbia Dep’t of Emp’t
    Servs., No. 14-AA-342, Mem. Op. & J. at 2 (D.C. Mar. 11, 2015). However,
    because this court “remain[s] the final authority on issues of statutory
    construction,” Nunnally v. District of Columbia Metropolitan Police Dep’t, 
    80 A.3d 1004
    , 1011 (D.C. 2013) (citations and internal quotation marks omitted), and
    because this case hinges on the CRB’s interpretation of the Act and associated
    regulations, we now decide to answer this question. We hold that, for purposes of
    (…continued)
    erred by failing to remand the order for the claims examiner to factually determine
    when the third copy of the approval order was received by ACE, the insurer in this
    case. However, our review of Daly’s memorandum in support of his application
    for review reveals that this particular argument and request was never presented
    before the CRB. Specifically, he only made two arguments in his memorandum:
    (1) that the approval order was received on August 3, 2012; and (2) alternatively,
    the claims examiner’s conclusion that the approval order was not received until
    August 7, 2012, was unsupported by the evidence and arbitrary in nature. Daly
    presents no reasons as to why this remand argument was not raised before the
    CRB, and therefore we need not consider it now. See, e.g., Oparaugo v. Watts,
    
    884 A.2d 63
    , 75 (D.C. 2005) (“Points not raised and preserved [below] will not be
    considered on appeal, except in exceptional circumstances that are not present
    here.”). Second, he argues that intervenors’ claim that any delay was outside their
    control is an insufficient ground to annul the penalty. We take no position on this
    argument because the CRB did not appear to address it and, based on our decision
    infra, we conclude the payment was timely.
    8
    when compensation becomes “due” under 
    D.C. Code § 32-1515
     (f), the ten-day
    period for payment shall begin to run from the date the employer is served with the
    compensation order by the OWC or the Hearings and Adjudication Section. This
    can be done either by hand delivery or via certified mail/registered mail, return
    receipt requested. See 
    D.C. Code § 32-1515
     (f); 7 DCMR § 228.1 (a)-(b). We
    explain our reasons below.
    “Our standard of review of agency decisions in workers’ compensation cases
    is governed by the District [of Columbia’s] Administrative Procedures Act.”
    Fluellyn v. District of Columbia Dep’t of Emp’t Servs., 
    54 A.3d 1156
    , 1159 (D.C.
    2012) (citation and internal quotation marks omitted). The CRB’s interpretation of
    an administrative statute is reviewed de novo, “recognizing that this court is the
    final authority on issues of statutory interpretation.” Fluellyn, 
    supra,
     
    54 A.3d at 1160
     (citation and internal quotation marks omitted). However, in recognition of
    the agency’s expertise, if a statutory provision is subject to interpretation, “we
    [will] accord great weight to any reasonable construction of a statute by the agency
    charged with its administration.”     
    Id.
     (citation and internal quotation marks
    omitted). Accordingly, “[w]e must sustain [the CRB’s] interpretation even if a
    petitioner advances another reasonable interpretation . . . .” Smith v. District of
    Columbia Dep’t of Emp’t Servs., 
    548 A.2d 95
    , 97 (D.C. 1988).
    9
    An employer’s obligation to pay an injured employee under the Workers’
    Compensation Act is governed by statute. 
    D.C. Code § 32-1515
     (f) states:
    If any compensation, payable under the terms of an
    award, is not paid within 10 days after it becomes due,
    there shall be added to such unpaid compensation an
    amount equal to 20% thereof, which shall be paid at the
    same time as, but in addition to, such compensation
    unless review of the compensation order making such
    award is had as provided in § 32-15223 and an order
    staying payments has been issued by the Mayor or court.
    The Mayor may waive payment of the additional
    compensation after a showing by the employer that
    owing to conditions over which he had no control such
    installment could not be paid within the period prescribed
    for the payment.
    (Emphasis added). The sole issue before us is whether the lump sum payment
    approved by the OWC in this case was “paid within 10 days after it becomes due”
    for purposes of determining whether intervenors incurred a statutorily mandated
    twenty-percent penalty. Determining this issue is more difficult than it may first
    appear because it requires answering two questions:       (1) when does payment
    become “due;” and (2) when is payment deemed “paid?” In other words, what are
    the start and stop times of this ten-day period?
    3
    
    D.C. Code § 32-1522
     (2012 Repl.) pertains to the review procedures for
    compensation orders that are challenged.
    10
    We answered the second question in Orius Telecomm., Inc. v. District of
    Columbia Dep’t of Emp’t Servs., 
    857 A.2d 1061
     (D.C. 2004) (“Orius”). We held
    that the term “paid” in this context means money actually received, not the date
    payment was posted, i.e., the “mail-box rule,” as petitioner had argued. 
    Id. at 1067
    . In particular, we noted that the agency had “longstanding precedent on the
    proper imposition of the late payment penalty[,]” holding that “compensation must
    be received by the party during the requisite period to avoid the imposition of the
    penalty,” 
    id. at 1066
    , and that because this interpretation was “neither unreasonable
    nor contrary to law, we must sustain it.”      
    Id. at 1067
    .    Here, Daly received
    payment, and therefore was “paid,” on August 17, 2012.
    Notably, in Orius, we did not explicitly answer the first question: when is
    payment “due,” such that the ten-day time limit for payment begins to run. The
    phrase “after it becomes due” is ambiguous because the statute does not explain or
    define how the ten-day payment period is first triggered. We did not clearly decide
    this question in Orius, not because it was unnecessary to resolve the issue, 
    id. at 1070
     (“[T]he case could not have been sum totaled until the court ascertained when
    the ten-day time limit for payment began to run.”), but because counsel for
    petitioners (the employer/insurer) essentially conceded during oral arguments that
    the time period commenced when petitioners received the compensation order
    11
    from the administrative law judge via certified mail. 
    Id. at 1063, 1070-71
    . We
    further appeared to reject the argument that the ten-day time limit began to run the
    day on which the compensation order was mailed to the parties. 
    Id. at 1070
    .
    Specifically, we observed that such a conclusion would “run[] glaringly contrary to
    both DOES regulation and prior administrative decisions . . . determining that a
    compensation order becomes due on the date on which the employer/carrier
    receives the compensation order via certified postal mail.” 
    Id.
     (emphasis added)
    (citing 7 DCMR § 228.4).
    While the court’s observations in Orius on this point are not binding
    precedent, given the concession in that case, we have no problem in now formally
    holding that payment becomes “due,” under 
    D.C. Code § 32-1515
     (f), within ten
    days of the employer/insurer receiving notice of either OWC’s or the Hearings and
    Adjudication Section’s order via certified mail or registered mail, return receipt
    requested, if that is the method on which the administrative agency decided to
    serve the party. See 7 DCMR § 228.1 (listing both hand delivery and certified
    mail/registered mail delivery with return receipt requested as acceptable forms of
    service). We find persuasive the observations made by the court in Orius, and our
    own review confirms that the CRB has in prior instances determined that an order
    becomes due within ten days from the date on which the employer/issuer received
    12
    notice of the order via certified mail from the agency. See Orius, 
    supra,
     
    857 A.2d at 1066
    ; Lytes, supra, CRB No. 07-029, at *2-3.
    This interpretation is also reasonable. As the CRB explained in Lyte, there is
    a reason why the clock starts running only once the employer is served by the
    agency: “The obligations and conditions of the agreement were not in effect until
    both parties received proper notice from OWC, as there is no authority under the
    Act or regulations for OWC to delegate its obligation to provide proper notice to
    [the employee] in this matter.” Lyte, supra, CRB No. 07-029, at *2-3. In other
    words, because the agency administers the Workers’ Compensation Act, including
    payments of compensation and the decision of whether or not to levy a twenty-
    percent penalty for late payments, the employer’s legal obligation to pay is
    triggered upon agency action. See 
    D.C. Code § 32-1502
     (a) (2012 Repl.) (“The
    Mayor shall administer the provisions of this chapter . . . .” (emphasis added));
    
    D.C. Code § 32-1515
     (f) (“The Mayor may waive payment of the additional
    compensation . . . .” (emphasis added)).
    Daly’s reliance on 7 DCMR § 228.4 (to argue that time begins to run
    whenever a party alerts an employer/insurer of the payment order) does not
    dissuade us from affirming the CRB’s interpretation of when payment is deemed
    13
    “due.” 7 DCMR § 228 pertains to the serving, filing, and posting of documents
    under the Workers’ Compensation Act. 7 DCMR § 228.1 states that service by
    OWC or the Hearings and Adjudication Section:
    [S]hall be accomplished by . . . (a) Hand deliver[ing] the
    document to each interested party and secur[ing] the
    signature of the recipient; or (b) Mail[ing] the document
    by certified or registered mail, return receipt requested, to
    the last known record address of each party; and (c)
    Retain[ing] a copy for the official record.
    It is within these regulations pertaining to service that we find 7 DCMR § 228.4,
    which states that, “Whenever the Act or this chapter provides a time period during
    which an action is to be taken, unless otherwise expressly provided, the time period
    shall run from the actual receipt of a document.” (emphasis added).
    Daly argues that the emphasized text above means that the ten-day time
    period under 
    D.C. Code § 32-1515
     (f) began to run the day intervenor had “actual
    notice,” essentially, knowledge, of the approval order, which Daly argues began on
    August 3rd when Daly’s counsel forwarded a copy of the order to intervenors’
    counsel via email. However, other than a “plain reading” of this term, Daly has
    provided little legal support for this argument. While we note at the outset that
    Daly’s interpretation of the phrase “actual receipt” is not unreasonable if read in
    isolation, see, e.g., Jones v. Hersch, 
    845 A.2d 541
    , 546 (D.C. 2004) (explaining
    “actual notice” as when a party has actual knowledge of the action even if there
    14
    was legally ineffective service), it is well-established that we must read the statute
    or regulation “as a whole” to see if there are alternative constructions of the
    challenged language. See District of Columbia v. Place, 
    892 A.2d 1108
    , 1111
    (D.C. 2006). Reading 7 DCMR § 228 as a whole, and keeping in mind that
    payment orders are directed by agency action, we think that it is reasonable to
    interpret § 228.4 as requiring payment orders to be served by either OWC or the
    Hearings and Adjudication Section in order for the parties to be in “actual receipt”
    of it. Because there is a reasonable interpretation of “actual receipt” consistent
    with the CRB’s interpretation that time begins to run for payment purposes on the
    date service is made by the agency, we must affirm the CRB’s interpretation, even
    though Daly advanced another interpretation. See Smith, 
    supra,
     
    548 A.2d at 97
    (“[w]e will sustain [the CRB’s] interpretation even if a petitioner advances another
    reasonable interpretation . . . .”).
    Having concluded that, under 
    D.C. Code § 32-1515
     (f), payment was “due”
    within ten days upon intervenors receiving the approval order via certified mail
    from OWC, the CRB did not err in further concluding that there was substantial
    evidence supporting the claims examiner’s decision to deny the penalty. See
    generally Reyes v. District of Columbia Dep’t of Emp’t Servs., 
    48 A.3d 159
    , 164
    (D.C. 2012).     As the CRB noted, the sole evidence presented to the claims
    15
    examiner concerning when the approval order was received was the date stamped
    copy provided by intervenors bearing August 7, 2012. Thus, because there was no
    other evidence to suggest a different date of receipt, there was substantial evidence
    supporting the CRB’s affirmance of the claims examiner’s decision that payment
    on August 17, 2012, was not untimely.
    III.   Conclusion
    We affirm the CRB’s decision sustaining the claims examiner’s order to
    deny Daly a penalty award of twenty-percent of the lump sum payment owed by
    intervenors under the terms of their settlement agreement. The payment on August
    17, 2012, was not untimely because the ten-day time period for payment did not
    start to run until intervenors received notice of the approval order by certified mail
    from OWC, which the evidence reflects was on August 7, 2012.
    So ordered.