National Veterans Legal Services Program v. United States Department of Defense ( 2016 )


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  •                                      UNITED STATES DISTRICT COURT
    FOR THE DISTRICT OF COLUMBIA
    _________________________________________
    )
    National Veterans Legal                      )
    Services Program, et al.,                 )
    )
    Plaintiffs,                            )
    )
    v.                             )                                Civil No. 14-cv-01915 (APM)
    )
    United States Department of Defense, et al., )
    )
    Defendants.                            )
    _________________________________________ )
    MEMORANDUM OPINION 1
    I.         INTRODUCTION
    Four Plaintiffs—two veterans services organizations and two Army veterans—filed this
    action to challenge various practices of the Army Board for Corrections of Military Records
    (“ABCMR” or “the Board”). The ABCMR is a civilian board whose members are appointed by
    the Secretary of the Army and tasked with the responsibility of reviewing applications submitted
    by servicemen and women for correction of military records. At least three Board members must
    review applications that are properly before the Board and determine whether to correct a military
    record on the ground that an error or injustice exists.
    The ABCMR Board members do not, however, operate alone. They have a staff, which
    assists the Board with receiving, processing, and reviewing applications. Plaintiffs’ primary
    challenge in this case concerns how the ABCMR uses its staff. They contend that the Board has
    unlawfully delegated to its staff the authority to review and return applications for lack of adequate
    1
    The court apologizes to the parties for the length of time it has taken to issue this decision.
    documentation, in this case medical records. Plaintiffs contend that such discretionary tasks must
    be performed by a Board member only.
    Plaintiffs also challenge two other Board practices. They contend that the ABCMR
    impermissibly requires applicants—specifically here, the two individual plaintiffs—to acquire the
    medical records needed to complete their applications. Plaintiffs argue that the Board—rather than
    the applicants—bears that responsibility, but has failed to fulfill it. Additionally, Plaintiffs contend
    that the ABCMR has failed to make public two internal guidance documents, known as the
    “Screening Team Analyst Resource” and the “Handbook for ABCMR Board Members,” which
    set forth rules and policies concerning the approval and denial of applications.
    Before the court is Defendants’ Motion to Dismiss the Complaint. For the reasons
    described below, the court grants Defendants’ Motion in its entirety.
    II.    BACKGROUND
    A.      Factual Background
    1.      Plaintiffs
    Plaintiff National Veterans Legal Services Program (“NVLSP”) is a “not-for-profit
    organization that aims to ensure that the nation’s 25 million veterans and active duty personnel
    receive the benefits to which they are entitled because of disabilities resulting from their military
    service to our country . . . by providing and helping to facilitate the free-of-charge representation
    of veterans in proceedings before the military review boards, military administrative discharge
    boards, military medical and physical disability evaluation boards.” Complaint, ECF No. 1
    [hereinafter Compl.], ¶ 15. Since 2007, NVLSP has operated a nationwide program called
    “Lawyers Service Warriors” through which it screens and assigns matters to volunteer attorneys
    from private law firms and corporate legal departments to represent veterans regarding, among
    2
    other things, their applications to the ABCMR. 
    Id. ¶ 16.
    NVLSP claims that it devotes resources
    to investigating “the unpublished rules, guidelines and practices under which the ABCMR operates
    in adjudicating applications,” including the circumstances under which ABCMR applications are
    returned to applicants for additional information. 
    Id. 2 The
    individual plaintiffs are two Army veterans. Plaintiff Angelo Duran was deployed in
    Iraq from August 8, 2006, to October 21, 2007. 
    Id. ¶¶ 39-40.
    On April 21, 2013, Duran was
    honorably discharged for “completion of required active service.” 
    Id. ¶ 52.
    On April 30, 2013,
    Duran applied to the ABCMR to change his records to instead reflect a medical discharge.
    According to the Complaint, a medical retirement would have “entitled Duran to receive
    significant military disability retirement benefits and military health care for him, his spouse, and
    his children that his current discharge status makes him ineligible to receive.” 
    Id. ¶ 53.
    Duran
    alleges that he submitted copies of “numerous” Army medical records to substantiate that, at the
    time of his discharge, he suffered from post-traumatic stress disorder. 
    Id. In a
    letter dated May 22, 2013, signed by Klaus Schumann, the ABCMR’s Chief of its Case
    Management Division, the ABCMR informed Duran that, in order for the ABCMR to consider his
    application, he would “need to provide all Army medical treatment records that w[ould]
    substantiate” his request and that the ABCMR “cannot process [his] application without the
    aforementioned documents.” Compl., Ex. A, Letter from Schumann to Duran (May 22, 2013)
    [hereinafter Duran Letter], ECF No. 1-1. The letter further stated that the ABCMR staff had
    “file[d] [his] application without action and without prejudice,” and that Duran could reapply for
    2
    The other named Plaintiff, Vietnam Veterans of America, “has been unable to identify a specific member who is
    willing to be identified in connection with this litigation at this time.” Mem. in Opp’n to Mot. to Dismiss, ECF No.
    19 [hereinafter Pls.’ Opp’n], at 16 n. 8. Accordingly, the court grants the organization’s request to be dismissed
    without prejudice.
    3
    ABCMR consideration with the necessary documentation. 
    Id. The letter
    enclosed a blank
    application form for his convenience. 
    Id. Plaintiff Scott
    Fink is an Army National Guard veteran who served in Iraq from January 4,
    2005, to June 2, 2006. 
    Id. ¶¶ 56-57.
    Fink was diagnosed with service-connected post-traumatic
    stress disorder. 
    Id. at ¶
    58. On August 27, 2008, Fink was placed in the Inactive National Guard,
    with the reason for the transfer listed as “Individual’s Request.” 
    Id. ¶ 60.
    Members of the Inactive
    National Guard do not earn “retirement points” for their service. 
    Id. ¶ 61.
    The complaint alleges
    that, as a result of being placed in the Inactive National Guard, Fink has potentially lost tens, if not
    hundreds, of thousands of dollars in retirement benefits. 
    Id. On April
    7, 2012, Fink applied to the
    ABCMR to correct his military record in order to allow him to return to Active service and to
    finish his remaining three years. On his form, Fink stated that he was placed in the Inactive
    National Guard without his knowledge. His application packet also included his transfer form,
    which identified the reason for his transfer as “Individual’s Request.” 
    Id. ¶ 62.
    On April 26, 2012,
    the ABCMR informed Fink, in a letter again signed by Klaus Schumann, that in order for the
    ABCMR to consider his request for a disability evaluation, he would “need to provide all Army
    medical treatment records that w[ould] substantiate” his request. Compl., Ex. B, Letter from
    Schumann to Fink (April 26, 2012) [hereinafter Fink Letter], ECF No. 1-2. The letter noted that
    the ABCMR “cannot process [Fink’s] application without the aforementioned documents,” stated
    that Fink could reapply for ABCMR consideration with the necessary documentation, and enclosed
    a blank application for his convenience. 
    Id. 2. ABCMR
    The ABCMR is a board of civilians established within the Office of the Secretary of the
    Army. 
    Id. ¶ 21.
    The ABCMR considers applications filed by soldiers and veterans for correction
    4
    of military records. 
    Id. The ABCMR
    has the authority to recommend and, in some cases, grant
    the correction of military records in the case of a material error or an injustice. See 10 U.S.C.
    § 1552; 32 C.F.R. § 581.3(b)(4)(ii).
    B.      Procedural Background
    Plaintiffs have filed a three-count, class-action Complaint. The First Claim for Relief
    alleges that the ABCMR violated 5 U.S.C. § 704 of the Administrative Procedure Act (APA).
    Compl. ¶¶ 32, 74-80. It asserts that the members of the Board failed to review Duran’s and Fink’s
    applications, and the applications of other similarly situated applicants, and instead delegated that
    responsibility to ABCMR staff. 
    Id. According to
    Plaintiffs, under 10 U.S.C. § 1552 and its
    implementing regulation, 32 C.F.R. § 581.3, the Board members lacked the authority to effect such
    a delegation of responsibility. 
    Id. ¶ 78.
    Plaintiffs also contend that the Board members’ failure to
    review Duran’s and Fink’s applications violated the Due Process Clause of the Fifth Amendment
    of the Constitution. 
    Id. ¶¶ 81-84.
    The Second Claim for Relief alleges that the ABCMR committed another violation of
    Section 704 of the APA by failing to obtain the medical records needed for Duran and Fink, and
    other similarly situated applicants, to complete their applications for correction. 
    Id. ¶¶ 85-90.
    Plaintiffs contend that, under the ABCMR’s implementing regulation, the director of an Army
    records holding agency is supposed to furnish all requested records to the ABCMR to assist it in
    conducting a full and fair review. 
    Id. ¶ 87.
    Plaintiffs further assert that the ABCMR regularly and
    “as a matter of practice fails to fulfill its duty to request assistance from the director of an Army
    records holding agency in seeking any records thought lacking from an application for
    corrections.” 
    Id. ¶ 88.
    5
    The Third Claim for Relief alleges that the ABCMR violated the APA yet again by failing
    to publish two internal guidebooks titled “Screening Team Analyst Resource” and a “Handbook
    for ABCMR Board Members.” 
    Id. ¶¶ 91-93.
    Plaintiffs contend that the ABCMR was required to
    publish those guidebooks under the Freedom of Information Act, see 5 U.S.C. §§ 552(a)(1), (2).
    Compl. ¶ 92. Plaintiffs also assert that the failure to publish the guidebooks violates the Due
    Process Clause of the Fifth Amendment. 
    Id. ¶ 98.
    III.    LEGAL STANDARD
    Defendants 3 have moved to dismiss this matter on two grounds. First, they contend that
    all Plaintiffs lack standing under Federal Rule of Civil Procedure 12(b)(1), and therefore, the court
    is without subject matter jurisdiction to hear this matter. See Defs.’ Mem. in Supp. of Mot. to
    Dismiss, ECF No. 9 [hereinafter Defs.’ Mot.], at 10. Second, under Rule 12(b)(6), Defendants
    argue that Plaintiffs have failed to state a claim upon which relief can be granted. 
    Id. A. Motion
    to Dismiss under Rule 12(b)(1)
    On a motion to dismiss for lack of standing brought under Rule 12(b)(1), a federal court
    must presume that it “lack[s] jurisdiction unless the contrary appears affirmatively from the
    record.” DaimlerChrysler Corp. v. Cuno, 
    547 U.S. 332
    , 342 n.3 (2006) (internal quotation marks
    omitted). The burden of establishing the elements of standing “rests upon the party asserting
    jurisdiction.” Kokkonen v. Guardian Life Ins. Co. of Am., 
    511 U.S. 375
    , 377 (1994); Lujan v.
    Defenders of Wildlife, 
    504 U.S. 555
    , 561 (1992). A plaintiff must establish standing “for each
    claim” and “for each form of relief sought,” 
    DaimlerChrysler, 547 U.S. at 352
    (internal quotation
    3
    Defendants are the United States Department of Defense; the United States Army; Eric Fanning, Secretary of the
    Army; the Army Review Boards Agency; the ABCMR; and Sarah Bercaw, Director of the ABCMR. Compl. ¶¶ 17-
    22. Eric Fanning, Secretary of the Army, substituted as Defendant for John McHugh, former Secretary of the Army.
    6
    marks omitted), “with the manner and degree of evidence required at the successive stages of
    litigation,” 
    Lujan, 504 U.S. at 561
    .
    When assessing a motion to dismiss predicated on lack of standing, the court must accept
    “well-pleaded factual allegations as true and draw all reasonable inferences from those allegations
    in the plaintiff's favor.” Arpaio v. Obama, 
    797 F.3d 11
    , 19 (D.C. Cir. 2015). The court is not
    required to assume the truth of legal conclusions or accept inferences that are not supported by the
    facts set out in the complaint. Ashcroft v. Iqbal, 
    556 U.S. 662
    , 678 (2009), Islamic Am. Relief
    Agency v. Gonzales, 
    477 F.3d 728
    , 732 (D.C. Cir. 2007). “Threadbare recitals of the elements of
    [standing], supported by mere conclusory statements, do not suffice.” 
    Iqbal, 556 U.S. at 678
    . If
    a complaint lacks sufficient facts “to state a claim [of standing] that is plausible on its face,” the
    court must dismiss it. 
    Id. (quoting Bell
    Atl. Corp. v. Twombly, 
    550 U.S. 544
    , 570 (2007)); see also
    
    Arpaio, 797 F.3d at 19
    . When a court is assessing a Rule 12(b)(1) motion, it has broad discretion
    to consider materials outside the pleadings if they are competent and relevant. Finca Santa Elena,
    Inc. v. U.S. Army Corps of Eng’rs, 
    873 F. Supp. 2d 363
    , 368 (D.D.C. 2012) (citing 5B Charles
    Wright & Arthur Miller, Federal Practice & Procedure § 1350 (3d ed. 2004)).
    B.      Motion to Dismiss under Rule 12(b)(6)
    “‘A complaint can be dismissed under Rule 12(b)(6) when a plaintiff fails to state a claim
    upon which relief can be granted.’” Howard Univ. v. Watkins, 
    857 F. Supp. 2d 67
    , 71 (D.D.C.
    2012) (quoting Peavey v. Holder, 
    657 F. Supp. 2d 180
    , 185 (D.D.C. 2009) (citing Fed. R. Civ. P.
    12(b)(6))). Motions to dismiss under Rule 12(b)(6) test the legal sufficiency of a complaint.
    See Smith-Thompson v. Dist. of Columbia, 
    657 F. Supp. 2d 123
    , 129 (D.D.C. 2009).
    To survive a motion to dismiss, a complaint must contain sufficient factual matter,
    acceptable as true, to ‘state a claim to relief that is plausible on its face.’ . . . A claim
    has facial plausibility when the plaintiff pleads factual content that allows the court
    7
    to draw the reasonable inference that the defendant is liable for the misconduct
    alleged.
    
    Iqbal, 556 U.S. at 678
    (quoting 
    Twombly, 550 U.S. at 556
    ). “The complaint must be construed in
    the light most favorable to the plaintiff and ‘the court must assume the truth of all well-pleaded
    allegations.’” 
    Watkins, 857 F. Supp. 2d at 71
    (quoting Warren v. Dist. of Columbia, 
    353 F.3d 36
    ,
    39 (D.C. Cir. 2004)).
    Similar to a court’s review of a Rule 12(b)(1) motion, when evaluating a motion to dismiss
    under Rule 12(b)(6), the court also must accept a plaintiff's “factual allegations . . . as true,” Harris
    v. D.C. Water & Sewer Auth., 
    791 F.3d 65
    , 67 (D.C. Cir. 2015), and “construe the complaint ‘in
    favor of the plaintiff, who must be granted the benefit of all inferences that can be derived from
    the facts alleged.’” Hettinga v. United States, 
    677 F.3d 471
    , 476 (D.C. Cir. 2012) (quoting Schuler
    v. United States, 
    617 F.2d 605
    , 608 (D.C. Cir. 1979)). The court is not required to accept as true
    “a legal conclusion couched as a factual allegation,” Papasan v. Allain, 
    478 U.S. 265
    , 286 (1986),
    or “inferences . . . unsupported by the facts set out in the complaint,” Kowal v. MCI Commc’ns
    Corp., 
    16 F.3d 1271
    , 1276 (D.C. Cir. 1994).
    IV.     DISCUSSION
    A.      Plaintiffs’ Standing
    1.      First and Second Claims for Relief
    a.      Duran’s and Fink’s standing
    The court begins with the standing of Plaintiffs Duran and Fink as to their First and Second
    Claims for Relief. See Davis v. Fed. Election Comm’n, 
    554 U.S. 724
    , 734 (2008) (“[A] plaintiff
    must demonstrate standing for each claim [it] seeks to press and for each form of relief that is
    sought.”) (citation and internal quotation marks omitted). After the parties had completed briefing
    on Defendants’ Motion to Dismiss, the court asked them to address whether Duran and Fink had
    8
    suffered a “concrete” injury in light of the Supreme Court’s decision in Spokeo v. Robins, 136 S.
    Ct. 1540 (2016). See Minute Order, May 18, 2016. The parties have taken different positions on
    that question.
    In Spokeo, the Court emphasized and expounded upon the essential component of
    “concreteness” in establishing an injury in fact for purposes of Article III standing. See 
    Spokeo, 136 S. Ct. at 1548
    (citing Lujan v. Defenders of Wildlife, 
    504 U.S. 555
    , 560 (1992) (setting forth
    elements of standing, including that the plaintiff must have suffered an injury in fact, and that the
    injury-in-fact element requires a plaintiff to show a “concrete and particularized” invasion of a
    legally protected interest)). The Court explained that a concrete injury is one that is “‘real,’ and
    not ‘abstract[,]’” 
    id., but also
    made clear that a concrete injury can be intangible, 
    id. at 1549.
    Such
    intangible harm is not created, however, just because “a statute grants a person a statutory right
    and purports to authorize that person to sue to vindicate that right.” 
    Id. Instead, “Article
    III
    standing requires a concrete injury even in the context of a statutory violation.” 
    Id. Thus, the
    Court observed, where a plaintiff contends that he has suffered a violation of a statutorily granted
    procedural right, he must also show that the procedural violation caused real harm or a risk of real
    harm—tangible or intangible—in order to successfully establish standing. 
    Id. The plaintiff
    in
    Spokeo, for instance, could not “allege a bare procedural violation, divorced from any concrete
    harm, and satisfy the injury-in-fact requirement of Article III.” 
    Id. Applying these
    principles, the court concludes that Duran and Fink have alleged real harm
    flowing from the alleged procedural violations that gives them standing to assert their claims. As
    in Spokeo, the injuries complained of by Duran and Fink in their First and Second Claims for
    Relief arise from alleged procedural violations: (1) the ABCRM Board members failed to review
    their applications, and (2) the ABCRM failed to obtain their medical records. See Pls.’ Suppl. Br.
    9
    Regarding Spokeo, ECF No. 26, at 4 (describing their injuries as violations of “procedural”
    protections). But, unlike the plaintiff in Spokeo, those procedural violations are accompanied by
    real harm. Because of the alleged procedural violations, Duran’s and Fink’s records remain
    uncorrected. See Compl. ¶ 79. Those uncorrected records in turn have caused both Duran and
    Fink to receive medical and retirement benefits that are inferior to what they would receive with
    corrected records. See 
    id. ¶ 55
    (alleging that, because Duran incorrectly did not receive a medical
    discharge, he and his family “do not receive the quality and degree of medical care to which he is
    entitled”); see 
    id. ¶ 61
    (alleging that Fink’s erroneous Inactive National Guard status has precluded
    him from retiring with full retirement benefits). Such allegations of real harm, at the motion to
    dismiss stage, are sufficient to establish standing for a procedural violation. See NB ex rel. Peacock
    v. Dist. of Columbia., 
    682 F.3d 77
    , 82-83 (D.C. Cir. 2012).
    Defendants do not seriously challenge that Duran and Fink have alleged an injury in fact.
    Instead, they advance a different argument. They contend, both in their motion to dismiss and in
    their supplemental briefing, that Duran and Fink lack standing because their injuries are self-
    inflicted, as both failed to comply with the ABCMR’s instruction to attach all relevant Army
    medical records to their original applications and declined the ABCMR’s invitation to resubmit
    corrected applications. See Defs.’ Mot. at 16; Defs.’ Suppl. Br. in Supp. of Mot. to Dismiss,
    ECF No. 25, at 4 (arguing that the “alleged injury is illusory because the only thing preventing
    Plaintiffs from obtaining the ABCMR review they seek is their own decision not to submit
    additional medical records”).
    In other words, Defendants assert that Duran and Fink have not established the “causation”
    element of standing. See Grocery Mfrs. Ass’n v. E.P.A., 
    693 F.3d 169
    , 189 (D.C. Cir. 2012) (“It
    is of course true that causation can be defeated by voluntary action—purely self-inflicted injury is
    10
    not fairly traceable to the actions of another.”). But standing cannot be so easily defeated by the
    simple assertion that, if the plaintiffs had only complied with the procedure they now challenge,
    they would not have suffered any procedural or related injury. If that were true, then it is hard to
    conceive of when, if ever, a procedural-rights injury plaintiff such as Duran and Fink—both of
    whom are seeking to correct government records—could challenge an agency’s persistent failure
    to comply with a procedural requirement.
    If anything, the showing of causation required in a procedural-injury case is more relaxed.
    “[I]n a procedural-injury case, a plaintiff need not show that better procedures would have led to
    a different substantive result.” Renal Physicians Ass’n v. Dep’t of Health and Human Servs.,
    
    489 F.3d 1267
    , 1278 (D.C. Cir. 2007); see also Ctr. for Law and Educ. v. Dep’t of Educ., 
    396 F.3d 1152
    , 1160 (D.C. Cir. 2005) (“To show causation and redressability in their procedural-rights case,
    Appellants need not demonstrate that, but for the procedural defect, the final outcome of the
    rulemaking process would have been different[.]”). Rather, “to have standing . . . , the procedure
    at issue must be one designed to protect a threatened interest of the plaintiff . . . [and] the plaintiff
    must [ ] show that the agency action was the cause of some redressable injury to the plaintiff.”
    Renal 
    Physicians, 489 F.3d at 1278-79
    .
    Here, both requirements are satisfied. The challenged procedures relate to how the
    ABCMR reviews applications for correction and are designed to protect service members’ interests
    in ensuring that the records of their military service are correct and complete. The two procedural
    injuries that Duran and Fink claim here—that their applications were not reviewed by ABCMR
    members and that the ABCMR did not obtain their medical records—would be redressable by a
    court order that declares both of the challenged practices unlawful. Such a court order would mean
    that ABCMR Board members would be required to review applications before rejecting them for
    11
    insufficient medical evidence and that the ABCMR would be required to obtain the missing
    documentation, thereby remedying both of Duran’s and Fink’s claimed procedural injuries.
    Therefore, Duran and Fink have sufficiently alleged the causation element of standing.
    The two main cases upon which Defendants rely—Huron v. Berry, 
    12 F. Supp. 3d 46
    (D.D.C. 2013), and Ellis v. Comm’r of IRS, 
    67 F. Supp. 3d 325
    (D.D.C. 2014), aff’d on other
    grounds 622 Fed. Appx. 2 (D.C. Cir. 2015)—are inapposite. See Defs.’ Mot. at 17. Neither case,
    as here, involved a claim of procedural injury. Rather, in Huron, the plaintiff challenged the Office
    of Personnel Management’s approval of certain health plans for federal employees that excluded
    or limited coverage of medical equipment, known as SGDs, used by communication-impaired
    persons. 
    See 12 F. Supp. 3d at 47
    . The court found standing lacking due to the absence of
    causation because the plaintiff “voluntarily chose to enroll and stay enrolled in a plan that
    specifically excludes SGDs from coverage, despite having the option to select and transfer to a
    plan that cover[ed] SGDs.” 
    Id. at 53.
    In Ellis, the plaintiff’s claimed injury—the future tax liability
    he would owe—arose from the IRS’ alleged creation of false tax records for citizens who do not
    pay income tax. 
    See 67 F. Supp. 3d at 336
    . The court expressed “doubt” that the plaintiff could
    satisfy the causation requirement because it was his decision not to file a return, and not the alleged
    fraudulent scheme, that ultimately created the additional tax deficiencies that the plaintiff claimed
    as injury. 
    Id. Here, by
    contrast, Duran’s and Fink’s claimed procedural injuries arose, not as a
    result of their own choices, but because of the allegedly improper ways in which the ABCMR
    12
    processed their applications. Unlike in Huron and Ellis, Duran’s and Fink’s injuries are not “self-
    inflicted.”
    b.      NVLSP’s standing
    The court turns next to Defendants’ challenge to NVLSP’s standing with respect to the
    First and Second Claims for Relief. An organization such as NVLSP may assert standing on its
    own behalf or on behalf of its members. See Am. Soc’y for the Prevention of Cruelty to Animals
    v. Feld Entm’t, 
    659 F.3d 13
    , 24 (D.C. Cir. 2011). Here, NVLSP does the former—it argues that
    the organization itself has been harmed by the ABCMR’s practices. See Pls. Opp’n at 14-16.
    Using a theory known as Havens standing, an organization can establish Article III
    standing on its own behalf if it can show that “the defendant’s actions cause a ‘concrete and
    demonstrable injury to the organization’s activities’ that is ‘more than simply a setback to the
    organization’s abstract social interests.’” Am. 
    Soc’y, 659 F.3d at 25
    (quoting Havens Realty Corp.
    v. Coleman, 
    455 U.S. 363
    , 379 (1982)); see also Equal Rights Ctr. v. Post Props., 
    633 F.3d 1136
    ,
    1138 (D.C. Cir. 2011). Although our Court of Appeals has “applied Havens Realty . . . in a wide
    range of circumstances,” Abigail Alliance for Better Access to Dev. Drugs v. Eschenbach, 
    469 F.3d 129
    , 133 (D.C. Cir. 2006), it also has imposed two key limitations on Havens standing, see
    Am. 
    Soc’y, 659 F.3d at 25
    .
    First, an organization “must show a ‘direct conflict between the defendant’s conduct and
    the organization’s mission.’” 
    Id. (quoting Nat'l
    Treasury Emps. Union v. United States, 
    101 F.3d 1423
    , 1430 (D.C. Cir. 1996)). Second, “an organization may not ‘manufacture the injury necessary
    to maintain a suit from its expenditure of resources on that very suit.’” 
    Id. (quoting Spann
    v.
    Colonial Vill., Inc., 
    899 F.2d 24
    , 27 (D.C. Cir. 1990)). The Court of Appeals has imposed these
    two limitations to distinguish between “organizations that allege that their activities have been
    13
    impeded from those that merely allege that their mission has been compromised.” Abigail 
    Alliance, 469 F.3d at 133
    . Accordingly, to determine whether the organization has suffered a concrete and
    demonstrable injury to its activities, the court asks “whether the [defendant’s] action or omission
    [ ] injured the [organization’s] interest and, second, whether the organization used its resources to
    counteract that harm.” People for the Ethical Treatment of Animals (PETA) v. USDA, 
    797 F.3d 1087
    , 1094 (D.C. Cir. 2015) (internal quotation marks omitted); see Food & Water Watch, Inc. v.
    Vilsack, 
    808 F.3d 905
    , 919 (D.C. Cir. 2015). For the reasons explained below, NVLSP’s
    allegations do not satisfy either inquiry.
    “To allege an injury to its interest, ‘an organization must allege that the defendant’s conduct
    perceptibly impaired the organization’s ability to provide services.’”         
    Id. (quoting Turlock
    Irrigation Dist. v. FERC, 
    786 F.3d 18
    , 24 (D.C. Cir. 2015)). “An organization’s ability to provide
    services has been perceptibly impaired when the defendant’s conduct causes an ‘inhibition of [the
    organization’s] daily operations.’” 
    Id. (quoting PETA,
    797 F.3d at 1094). Our Court of Appeals
    has been clear that organizational plaintiffs cannot satisfy this threshold requirement without
    alleging specific facts indicating how a defendant’s actions undermine the organization’s ability
    to perform its fundamental programmatic services.
    In similar contexts as the present dispute, advocacy groups have been able to successfully
    allege an injury to their interests where the challenged actions have foreclosed or restricted the
    avenues of legal redress, see 
    PETA, 797 F.3d at 1095
    , or the flow of information, see Abigail
    
    Alliance, 469 F.3d at 133
    , upon which those groups rely to perform their daily programmatic
    functions and provide their fundamental services. Conversely, advocacy groups that fail to allege
    how the defendant’s actions forced the organization to expend additional resources in order to
    continue to perform their daily programmatic functions, or provide their fundamental services, fail
    14
    to establish the necessary injury to their interest. See Food & Water 
    Watch, 808 F.3d at 921
    . Here,
    NVLSP has alleged no more than a mere setback to the organization’s abstract interests. This
    alone cannot suffice to establish injury. See 
    PETA, 797 F.3d at 1093
    .
    NVLSP’s stated mission is to assist the nation’s 25 million veterans and active duty
    personnel to receive the benefits to which they are entitled because of disabilities resulting from
    military service. Compl. ¶ 15. One of its programs, called “Lawyers Service Warriors,” connects
    veterans with lawyers from the private sector who represent the veterans on a pro bono basis “on,
    among other things, applications before the ABCMR.” 
    Id. ¶ 16.
    The gravamen of NVLSP’s
    claims stem from its mentoring and training of the pro bono counsel who appear on behalf of
    veterans before the ABCRM. 
    Id. According to
    NVLSP, it “has devoted and continues to devote
    scarce resources to investigating what are the unpublished rules, guidelines and practices under
    which the ABCMR operates in adjudicating applications, including the extent to, and the
    circumstances under which ABCMR applications are decided by the ABCMR staff, rather than a
    panel of civilian Board members.” 
    Id. The alleged
    diversion of even scarce resources, however,
    does not amount to the kind of “perceptible impairment” of NVLSP’s daily operations required to
    establish organizational injury. Rather, this is precisely the type of vague pronouncement of
    generalized injury that our Court of Appeals routinely rejects.
    NVLSP nowhere alleges how the ABCMR’s use of staff to screen and return incomplete
    applications affects NVLSP’s daily operations, let alone how ABCMR’s actions inhibit those
    operations. See Food & Water 
    Watch, 808 F.3d at 921
    (“Although Lovera alleges that FWW will
    spend resources educating its members and the public about [the defendant’s actions], nothing in
    Lovera’s declaration indicates that FWW’s organizational activities have been perceptibly
    impaired in any way.”). And even if the court were to assume, for instance, that ABCMR’s
    15
    allegedly impermissible use of staff to screen applications somehow limits NVLSP’s ability to
    seek redress of its members’ injuries through administrative channels, NVLSP’s Complaint fails
    to even attempt to demonstrate how this alleged impairment would, or has already, forced NVSLP
    to modify its basic programmatic services in any way. The same is true with respect to ABCMR’s
    refusal to obtain medical records on behalf of applicants. Accordingly, NVLSP has failed to allege
    an injury to the organization’s interests sufficient to establish that it suffered a concrete and
    demonstrable harm. Cf. 
    PETA, 797 F.3d at 1093
    -94 (finding allegations of organizational injury
    sufficient where the plaintiff claimed that the FDA’s determination not to apply the Animal
    Welfare Act to birds impaired the organization’s programmatic functions by foreclosing both the
    traditional avenues through which the plaintiff filed animal abuse complaints regarding birds and
    the information stream on which the plaintiff relied to educate the public about such abuse.).
    Nor has NVLSP sufficiently alleged that it used its resources to counteract the ABCMR’s
    allegedly improper actions. “[A]n organization does not suffer injury in fact where it ‘expend[s]
    resources to educate its members and others’ unless doing so subjects the organization to
    ‘operational costs beyond those normally expended.’” Food & Water 
    Watch, 808 F.3d at 920
    (quoting Nat’l Taypayers Union, Inc. v. United States, 
    68 F.3d 1428
    , 1434 (D.C. Cir. 1995)). In its
    Complaint, NVLSP alleges that it has had to “divert and devote” scarce resources to assist veterans
    and their counsel who are harmed by the ABCMR’s policies and practices. Compl ¶ 16; see also
    Pls.’ Opp’n at 15. Such an allegation is vague, at best, and is certainly insufficient to establish that
    the ABCMR’s actions caused NVLSP to incur operational costs beyond those normally expended.
    16
    Therefore, the court concludes that NVLSP lacks standing with respect to the First and Second
    Claims for Relief.
    2.      Third Claim for Relief
    Turning to the Third Claim for Relief, Defendants have argued that all Plaintiffs lack
    standing to challenge the ABCMR’s failure to publish its internal rules and policies under the
    Freedom of Information Act (FOIA), 5 U.S.C. §§ 552(a)(1), (2). Both parties’ briefing on this
    issue has been terse, and it is ultimately misdirected. See Defs.’ Mot. at 17; Pls.’ Opp’n at 12-13.
    At bottom, the injury that Plaintiffs assert in their third claim is the ABCMR’s refusal to
    provide information that otherwise ought to be publicly available. Compl. ¶¶ 93-94 (complaining
    that the ABCMR has not made certain rules and policies “public”). The Supreme Court held in
    Federal Election Commission v. Akins that a “plaintiff suffers an ‘injury in fact’ when the plaintiff
    fails to obtain information which must be publicly disclosed pursuant to a statute.” 
    524 U.S. 11
    ,
    21 (1998). “To establish [informational] injury, a plaintiff must espouse a view of the law under
    which the defendant (or an entity it regulates) is obligated to disclose certain information that the
    plaintiff has a right to obtain.” Am. 
    Soc’y, 659 F.3d at 23
    . See also Friends of Animals v. Jewell,
    No. 15-5070, 
    2016 WL 3125204
    , at * 6 (D.C. Cir. June 3, 2016) (“Following Akins, this circuit
    has recognized that ‘a denial of access to information can work an ‘injury in fact’ for standing
    purposes, at least where a statute (on the claimants’ reading) requires that the information ‘be
    publicly disclosed’ and there ‘is no reason to doubt their claim that the information would help
    them.’”) (quoting Ethyl Corp. v. EPA, 
    306 F.3d 1144
    , 1148 (D.C. Cir. 2002)).
    Plaintiffs easily have established injury in fact and thus have standing to assert their third
    claim. See Am. 
    Soc’y, 659 F.3d at 23
    (“For purposes of informational standing, a plaintiff ‘is
    injured-in-fact . . . because he did not get what the statute entitled him to receive.’”) (quoting
    17
    Zivotofsky v. Sec’y of State, 
    444 F.3d 614
    , 618 (D.C. Cir. 2006)). Plaintiffs have alleged that two
    policy manuals—the “Screening Team Analyst Resource” and an internal Handbook for ABCMR
    Board members—as well the ABCMR’s policy instructing staff to return an application when it is
    missing documents, are subject to public disclosure under Sections 552(a)(1) and (2) of FOIA.
    Compl. ¶¶ 93-94. Those sections of FOIA mandate that, among other things, an agency shall make
    publicly available, either through publication in the Federal Register or for public inspection and
    copying, “rules of procedure,” “statements of general policy,” and “administrative staff manuals
    and instructions to staff that affect a member of the public.” 5 U.S.C. §§ 552(a)(1)(C), (D); 
    id. § 552(a)(2)(C).
    Thus, Plaintiffs have sufficiently alleged that, at least on their reading of FOIA,
    the ABCMR should have made publicly available the two policy manuals and the policy
    concerning incomplete applications. Accordingly, the court finds that NVSLP and the individual
    plaintiffs have standing to assert their Third Claim for Relief.
    B.       Plaintiffs’ Failure to State a Claim
    1.       First Claim for Relief
    Having resolved the questions as to Plaintiffs’ standing, the court next addresses whether
    Plaintiffs have stated claims for which relief can be granted under the APA, starting with their
    First Claim for Relief. 4 Under that claim, Plaintiffs assert that the ABCMR unlawfully authorizes
    the ABCMR staff, in violation of both 10 U.S.C. § 1552 and its implementing regulation,
    32 C.F.R. § 581.3, to review and return applications to applicants due to their incompleteness.
    4
    Although the propriety of an agency action under the APA is ordinarily decided on a motion for summary judgment,
    because “the legal questions raised by a 12(b)(6) and a motion for summary judgment are the same,” the court will
    proceed to consider the merits of the parties’ respective positions on Defendants’ motion to dismiss. Marhsall Cnty.
    Health Care Auth. v. Shalala, 
    988 F.2d 1221
    , 1222-23 (D.C. Cir. 1993). Additionally, the parties dispute whether the
    acts and omissions at issue are “final agency action,” as required to bring a claim under the APA. See 5 U.S.C. § 704.
    Because that requirement is not jurisdictional, but is instead an essential element of an APA claim, see Trudeau v.
    FTC, 
    456 F.3d 178
    , 184-85 (D.C. Cir. 2006), the court declines to address that issue at this time.
    18
    Compl. ¶ 78. That function, according to Plaintiffs, must be carried out by Board members, and
    Board members alone. 
    Id. ¶ 79.
    a.      Section 1552
    The court turns first to the question of whether the ABCMR’s practice of allowing staff to
    review and return incomplete applications violates Section 1552. Ordinarily, the court would defer
    to an agency’s interpretation of a statute that it implements as set forth by Chevron U.S.A., Inc. v.
    Natural Resources Defense Council, Inc., 
    467 U.S. 837
    (1984).             See Bullcreek v. Nuclear
    Regulatory Comm’n, 
    359 F.3d 536
    , 540-41 (D.C. Cir. 2004). Our Court of Appeals, however, has
    cautioned that such deference may be inappropriate where, as here, more than one agency
    implements the same statute. See 
    id. at 541;
    see also Sherley v. Sebelius, 
    689 F.3d 776
    , 786 (D.C.
    Cir. 2012); Lipsman v. Sec’y of Army, 
    257 F. Supp. 2d 3
    , 8 (D.D.C. 2002) (declining to grant
    deference under Chevron to the Secretary of the Army because the “text of section 1552(a)(1)
    demonstrates that the statute applies not just to the Army, but to all branches of the military”). The
    court need not decide whether Chevron deference applies here, because the result is the same even
    under de novo review. See 
    Bullcreek, 359 F.3d at 541
    (declining to decide whether to afford
    Chevron deference where “the result is the same” under even de novo review).
    The court begins, as it must, with the text of the controlling statute. See 
    Chevron, 467 U.S. at 843
    n.9 (1984) (“The judiciary . . . must reject administrative constructions which are contrary
    to clear congressional intent. If a court, employing traditional tools of statutory construction,
    ascertains that Congress had an intention on the precise question at issue, that intention is the law
    and must be given effect.”) (citations omitted); Carter v. United States, 
    530 U.S. 255
    , 271 (2000)
    (“In analyzing a statute, we begin by examining the text.”). Section 1552 provides that the
    Secretary of a military department “acting through boards of civilians of the executive part of that
    19
    military department” “may correct any military records . . . when the Secretary considers it
    necessary to correct an error or remove an injustice.” 10 U.S.C. § 1552(a)(1). Plaintiffs read the
    text “acting through boards of civilians” as only permitting the ABCMR’s civilian Board members,
    and not its staff, to review and return applications for incompleteness. Pls.’ Opp’n at 17-18.
    But their reading is flawed in two respects. First, the statute makes clear that only
    “corrections”—and, relatedly, decisions not to correct—“shall be made by the Secretary acting
    through boards of civilians.” 10 U.S.C. § 1552(a)(1). The act of reviewing and returning an
    application for incompleteness is not, however, an act of “correction” or a refusal to correct. It is
    simply a procedural determination antecedent to the Board’s review function. Nothing in Section
    1552 requires that such antecedent procedural questions be considered only by a Board member.
    Second, Plaintiffs’ reading is flawed because it ignores another part of Section 1552, which
    provides that “[c]orrections under this section shall be made under procedures established by the
    Secretary concerned.” 10 U.S.C. § 1552(a)(3). That section plainly vests in the Secretary wide
    discretion as to the procedures that apply to the records corrections process. Plaintiffs’ reading,
    on the other hand, if accepted, would tie the Secretary’s hands with respect to evaluating
    applications for completeness and, arguably, for compliance with other procedural prerequisites to
    Board review. According to Plaintiffs, all such decisions would have to be channeled through the
    Board itself. Such a reading cannot be squared with the discretion that Congress granted the
    Secretary to establish rules of procedure for the records correction process.
    Plaintiffs insist that their reading of Section 1552 is compelled by Lipsman v. Secretary of
    Army, 
    335 F. Supp. 2d 48
    (D.D.C. 2004), a case in which the court held that Section 1552 did not
    permit ABCMR staff to evaluate applications for reconsideration of Board correction decisions.
    See Pls.’ Opp’n at 17-18. But Lipsman does not help Plaintiffs. If anything, it undermines their
    20
    position. At issue in Lipsman was an ABCMR regulation that authorized the ABCMR staff to
    review certain categories of requests for reconsideration and to return such requests without action
    if the request did not meet defined 
    criteria. 335 F. Supp. 2d at 50-51
    . The court in Lipsman
    rejected such a delegation of authority to the staff, holding that under a plain reading of Section
    1552, corrections decisions must be made “through boards of civilians.” 
    Id. at 53-54.
    In reaching that conclusion, and importantly for present purposes, the court distinguished
    between procedural rules, which the staff could enforce, and substantive corrections decisions,
    which only the Board itself could make. The court wrote: “If [the regulation] were merely a
    procedural rule, ABCMR’s actions would be permissible, because it would simply be following
    its own discretionary procedure. Yet despite the defendants’ insistence to the contrary, [the
    regulation] is not merely a procedural guideline, but rather a substantive one.” 
    Id. at 54-55.
    The
    court added: “[T]he plaintiffs here question an amendment which calls on the staff to make
    substantive judgments on the sufficiency of the submitted evidence. There is a significant
    distinction between authorizing staff members to determine if new evidence is present at all and
    authorizing staff members to assess the relevance and merit of that new evidence.” 
    Id. at 55
    (internal citations omitted).
    Here, the ABCMR staff did no more than review Duran’s and Fink’s applications,
    determine that the documentation submitted was insufficient or lacking, and return them.
    See Compl. ¶¶ 36, 54, 63, Duran Letter, Fink Letter. The staff did not, even by Duran’s and Fink’s
    statement of the facts, make a substantive judgment as to whether either man was entitled, or not,
    to a records correction. Under Lipsman, entrusting staff with the responsibility of making an initial
    evaluation about an application’s completeness, before it is presented to the Board, does not
    contravene Section 1552.
    21
    b.       32 C.F.R. § 581.3
    Plaintiffs also argue that the ABCMR’s practice of allowing staff to review and return
    applications based on their incompleteness runs afoul of 32 C.F.R. § 581.3, which sets forth the
    ABCMR’s “policies and procedures for correction of military records.”                       
    Id. § 581.3(a)(1).
    See Pls.’ Opp’n at 18-21. The court disagrees.
    An agency’s interpretation of its own regulation, if the regulation is ambiguous, is entitled
    to deference under Auer v. Robbins, 
    519 U.S. 452
    (1997). See Christensen v. Harris Cnty., 
    529 U.S. 576
    , 588 (2000). 5 The court must accept the agency’s interpretation unless it is “plainly
    erroneous or inconsistent with the regulations or there is any other reason to suspect that the
    interpretation does not reflect the agency’s fair and considered judgment on the matter in
    question.” Talk Am., Inc. v. Mich. Bell Tel. Co., 
    564 U.S. 50
    , 59 (2011) (internal quotation marks,
    citations, and alteration omitted). Here, the ABCMR’s interpretation is neither plainly erroneous
    nor is it inconsistent with its own regulations. Nor is there any reason to suspect that the
    interpretation does not reflect the agency’s considered judgment.
    Although the regulation itself does not explicitly address whether the ABCMR staff may
    review and return an application because it lacks the sufficient medical documentation, it can
    reasonably be read to vest the staff with such authority. The regulation states repeatedly that the
    Board and its members will consider only those applications that are “properly” before it.
    32 C.F.R. §§ 581.3(b)(4)(i) (stating that ABCMR members will review “all applications that are
    properly before them”), 581.3(c)(2)(i) (“The ABCMR considers individual applications that are
    properly brought before it.”), 581.3(e)(3)(i) (stating that a panel of “at least three ABCMR
    5
    Plaintiffs urge the court not to afford Auer deference because they contend that the statute itself—Section 1552—
    unambiguously prevents staff from reviewing and returning applications based on their incompleteness. See Pls.’
    Opp’n at 20. Having rejected that 
    argument, supra
    , the court must afford deference to the ABCMR’s interpretation
    of its own regulation under Auer.
    22
    members will consider each application that is properly brought before it”). The qualifier
    “properly” must mean that some applications are “not proper” and therefore are not suitable for
    Board consideration.
    As to who decides whether an application is “proper” for Board consideration, the
    regulations appear to place that responsibility with the staff of the Board. The regulations provide
    that “[t]he ABCMR staff will review each application to determine if it meets the criteria for
    consideration by the ABCMR.” 
    Id. § 581.3(e)(1).
    The regulations do not, however, spell out what
    those “criteria” might be. Instead, they provide that an “application may be returned without action
    if,” among other reasons, “[t]he applicant fails to complete and sign the application.” 
    Id. § 581.3(e)(1)(i).
    What constitutes a “complete” application is not defined, however.
    In their motion to dismiss, Defendants say that they consider an application to be
    “incomplete” “when an applicant seeks a correction of his military record based on his medical
    condition, but fails to attach all the relevant medical records as instructed[.]” Defs.’ Mot. at 20-
    21. That interpretation is neither plainly erroneous nor inconsistent with the regulation. When
    read as a whole, the regulation allocates substantive responsibilities to the Board, but procedural
    responsibilities to the staff. Thus, the Board is responsible for reviewing each application properly
    before it and determining “[w]hether the preponderance of the evidence shows that an error or
    injustice exists,” “[w]hether to authorize a hearing,” and “whether to deny [an application] based
    on untimeliness or to waive the statute in the interest of justice.” 32 C.F.R. § 581.3(e)(3)(iii). The
    staff, on the other hand, is tasked with reviewing “each application to determine if it meets the
    criteria for consideration by the ABCMR.” 
    Id. § 581.3(e)(1).
    It can return an application if, in
    addition to being incomplete and unsigned, “the applicant has not exhausted all other
    administrative remedies,” “the ABCMR does not have jurisdiction to grant the requested relief,”
    23
    and “no new evidence was submitted with a request for reconsideration.” 
    Id. § 581.3(e)(1)(ii)-
    (iv). In light of this division of labor, which gives discretion to the staff as to matters of procedure
    but vests in the Board authority as to matters requiring substantive decision-making, the court
    cannot conclude that Defendants’ interpretation of its own regulations is in error. Accordingly,
    the court concludes that Duran and Fink have not stated a claim that the ABCMR staff’s review
    and return of their applications for insufficient medical records violated the APA.
    2.      Second Claim for Relief
    As to their Second Claim for Relief, Duran and Fink assert that Defendants violated the
    APA because they refused to obtain the medical records needed to complete their applications.
    Plaintiffs’ challenge arises solely under 32 C.F.R. § 581.3 and not Section 1552. Compl. ¶¶ 86-
    88. Specifically, Plaintiffs assert that the “plain language” of 32 C.F.R. §§ 581.3(b)(5)(ii) and (iii)
    imposes a duty on the ABCMR to obtain the medical records needed to complete an application.
    Pls.’ Opp’n at 24-25. The court disagrees and concludes the pertinent regulations impose no such
    duty.
    Section 581.3(b)(5), on which Plaintiffs rely, sets forth the “[r]esponsibilities” not of the
    “ABCMR members,” see 
    id. § 581.3(b)(4),
    but of the “director of an Army records holding
    agency,” 
    id. § 581.3(b)(5).
    In subsections (ii) and (iii), it states that the “director of an Army
    records holding agency will” “[f]urnish all requested Army military records to the ABCMR,” 
    id. § 581.3(b)(5)(ii),
    and “[r]equest additional information from the applicant, if needed, to assist the
    ABCMR in conducting a full and fair review of the matter,” 
    id. § 581.3(b)(5)(iii).
    Once again, the
    court owes deference under Auer to Defendants’ reading of these provisions. See 
    Christensen, 529 U.S. at 588
    .
    24
    Contrary to what Plaintiffs claim, see Pls.’ Opp’n at 24-25, neither the plain text nor the
    structure of the regulation place a duty on the ABCMR to obtain documents to complete an
    application. For starters, the duty to “furnish” records or “request” additional information rests on
    the “director of Army records,” not the “ABCMR members.” 32 C.F.R. § 581.3(b)(5). That text
    and structure establishes a sensible procedure—if the ABCMR wishes to request additional
    documents, it can instruct the director of an Army records holding agency either to “furnish” them
    or “request” them from the applicant. But nothing in the regulations compels the ABCMR to make
    that request in the first place. Indeed, the opposite is true, as the regulations provide that the
    ABCMR “may, in its discretion . . . request additional evidence or opinions.” 
    Id. § 581.3(c)(2)(iii).
    Plaintiffs argue that this reading of the regulation is untenable because it would read
    32 C.F.R. § 581(b)(5)(ii) “out of existence.” Pls.’ Opp’n at 25. But the interpretation does no such
    thing. An Army records holding agency’s duty to “furnish” records is triggered when the ABCMR
    asks for them. When and in what circumstances the ABCMR makes such a request is up to the
    ABCMR. That construction of the regulation does not read the role of the Army records holding
    agency out of existence. It only makes the holding agency’s duty contingent upon a request.
    Plaintiffs also have cited to an instruction in the ABCMR’s Applicant’s Guide that they
    contend supports their reading of the regulation.       Pls.’ Opp’n at 24 (citing the ABCMR’s
    Applicant’s Guide, which states “[y]ou do not need to obtain a copy of your military records from
    the [National Personnel Records Center] to apply to the ABCMR”). While this statement arguably
    creates some confusion about whether the ABCMR will obtain medical records, it cannot supplant
    the regulations or the agency’s reasonable construction of them. Therefore, the court concludes
    that Duran and Fink’s assertion that the ABCMR failed in its duty to obtain their medical records
    does not state a claim for relief under the APA.
    25
    3.     Third Claim for Relief
    As to their final claim for relief, Plaintiffs allege that the ABCMR violated the APA by
    failing to make public, as required under FOIA, the “Screening Team Analyst Resource” and a
    “Handbook for ABCMR Board Members.” Compl. ¶¶ 91-93. They also assert that the ABCMR
    was required by FOIA to publish its policy permitting staff members to review and return
    applications that are deemed incomplete. 
    Id. ¶ 94.
    Neither of these contentions supports a claim
    under the APA.
    Plaintiffs first allege that the “Screening Team Analyst Resource” and the “Handbook for
    ABCMR Board Members” must be made public under 5 U.S.C. § 552(a)(2)(C). Pls.’ Opp’n at 28
    (citing Compl. ¶ 93). Section 552(a)(2)(C) provides that “[e]ach agency, in accordance with
    published rules, shall make available for public inspection and copying administrative staff
    manuals and instructions to staff that affect a members of the public.” Although Plaintiffs may be
    correct that Section 552(a)(2)(C) requires that the handbooks in question be made publicly
    available, Plaintiffs have brought their claim under the wrong statute—the APA—and should have
    instead brought their claim under FOIA.
    This court addressed this very issue in Citizens for Responsibility and Ethics in Washington
    (CREW) v. DOJ, No. 13-cv-01291, 
    2016 WL 912167
    (D.D.C. Mar. 7, 2016). In CREW, the
    question presented was “whether a suit alleging that an agency has violated Section 552(a)(2) must
    be brought under FOIA, and FOIA alone, or whether such a claim can be advanced under the
    APA.” 
    Id. at *1.
    The court held that FOIA provides “an adequate remedy” to enforce the
    requirements of Section 552(a)(2) of FOIA and therefore “preclud[es] review under the APA.”
    See 
    id. at *8.
    For the reasons explained in CREW, which the court will not repeat here, Plaintiffs
    should have brought their claim to enforce publication under Section 552(a)(2) under FOIA, after
    26
    making a specific demand to the ABCMR to make such publication, and not under the APA. See
    
    id. at *7-8.
    The remaining aspect of Plaintiffs’ lack-of-publication claim cannot, however, be resolved
    on the same basis. Plaintiffs assert that Defendants also violated FOIA by failing to make public,
    this time under Section 552(a)(1), “the policies and procedures under which the staff was permitted
    to return applications.” Pls.’ Opp’n at 27. Section 552(a)(1) of FOIA requires that federal agencies
    “separately state and currently publish in the Federal Register” certain kinds of information
    enumerated “for the guidance of the public.” 5 U.S.C. § 522(a)(1). Specifically, Plaintiffs assert
    that the failure to publish in this case violated Sections 552(a)(1)(C) and (D), which require
    agencies to publish in the Federal Register “rules of procedure” and “substantive rules of general
    applicability adopted as authorized by law,” respectively. Our Court of Appeals has held that
    FOIA does not provide a remedy for a violation of Section 522(a)(1) and has left open the question
    whether such a claim can be brought under the APA. See Kennecott Utah Copper Corp. v. Dep’t
    of Interior, 
    88 F.3d 1191
    , 1203 (D.C. Cir. 1996).
    For present purposes, the court will assume that Plaintiffs can assert their failure-to-publish
    claim under Section 552(a)(1) under the APA. Such a claim, however, requires a litigant to make
    two showings. First, “to make out a claim under [§ 552(a)(1)], a litigant must demonstrate that it
    . . . did not have actual notice of the content” of the policy at issue. Texas Alliance for Home Care
    Servs. v. Sebelius, 
    811 F. Supp. 2d 76
    , 103 (D.D.C. 2011), aff’d, 
    681 F.3d 402
    (D.C. Cir. 2012)
    (internal quotations and citation omitted). Second, the plaintiff “must show that he was adversely
    affected by a lack of publication or that he would have been able to pursue an alternative course
    of conduct had the information been published.” Alliance for Cannabis Therapeutics v. DEA,
    27
    
    15 F.3d 1131
    , 1136 (D.C. Cir. 1994) (internal quotations and citation omitted).           Plaintiffs’
    Complaint falls short on both of these requirements.
    As to the first requirement, Plaintiffs have not alleged that they did not have actual notice
    that the ABCMR staff, instead of its members, were reviewing and returning applications due to
    incomplete medical records. Indeed, neither Duran nor Fink have made such an allegation. See
    Compl. ¶¶ 39-55, 56-63. Nor has NVLSP. NVLSP does not allege, for instance, that it learned
    for the first time in connection with Duran’s and Fink’s applications that it is ABCMR staff who
    review and return applications because they lack supporting medical records. And, it strikes the
    court as implausible that NVLSP could make such an allegation, given that, since 2007, it has
    educated and mentored lawyers who represent records-corrections applicants and who would have
    very likely encountered this issue during the course of their representation. 
    Id. ¶ 16.
    Moreover, Defendants cite to various instructions that arguably should have put Plaintiffs
    on notice that an application lacking sufficient medical records might be returned without receiving
    Board review. See Defs.’ Mot. at 5-6 (citing to application Item 9 which states “If military
    documents or medical records are pertinent to your case, please send copies,” and the ABCMR
    webpage, which states that “[t]he board does not have access to the applicant’s health record[s] . .
    . [and] the applicant must provide it”). See Texas Alliance for Home Care 
    Servs., 811 F. Supp. 2d at 104
    (rejecting allegation that the plaintiffs lacked actual knowledge where publicly available
    information, including the agency’s website, was to the contrary). Plaintiffs therefore have not
    alleged sufficient facts from which the court can infer that they did not have actual notice of the
    practice that they now challenge.
    Additionally, no Plaintiff has sufficiently alleged that it was adversely affected by the
    ABCMR’s failure to publish in the Federal Register. The only harm that NVLSP alleges is that it
    28
    has had to divert scarce resources to investigate ABCMR’s practices. Compl. ¶ 16. Such inchoate
    harm, however, is not enough to be actionable. See Alliance for Cannabis 
    Therapeutics, 15 F.3d at 1136
    (rejecting claim of adverse effect where “we have no reason to believe that petitioners
    would have pursued an ‘alternative course of conduct’ had the test been published earlier”); Texas
    Alliance for Home Care 
    Servs., 811 F. Supp. 2d at 104
    (rejecting allegation of adverse effect where
    plaintiff “allege[d] no injury or loss under the statue as a result of the lack of information”). The
    same conclusion pertains to Duran and Fink. Neither has alleged how their applications would
    have been different had they known that the ABCMR staff, instead of the Board, were responsible
    for reviewing and returning applications that lacked sufficient medical records. Indeed, it is not at
    all clear why the identity of their application reviewers would have at all mattered in what they
    submitted or how they submitted it. The court, therefore, concludes that Plaintiffs have failed to
    state a claim for which relief can be granted in their Third Claim for Relief.
    4.      Due Process Claims
    Within each of their three claims for relief, Plaintiffs also have asserted a related procedural
    due process claim under the Fifth Amendment. See Compl. ¶¶ 81-84, 90, 98. To the extent those
    are separate claims, the court dismisses them as well. For the reasons already explained, Plaintiff
    received all the process which they were due. See Does v. Dist. of Columbia, 
    93 F.3d 861
    , 870
    (D.C. Cir. 1996) (“A procedural due process claim requires the plaintiff to identify the process that
    is due.”).
    ***
    Although the court has concluded that Plaintiffs’ claims must be dismissed, the court urges
    the ABCMR to, at a minimum, revisit its application instructions and related guidance to provide
    greater transparency to veterans and service members about the records-corrections process. The
    29
    application’s instructions and related guidance, as found on the ABCMR website and in the
    Applicant’s Guide, are far from a model of clarity.          They are seemingly inconsistent and
    understandably sow confusion. Compare Pls.’ Opp’n at 24 (citing the ABCMR’s Applicant’s
    Guide, which states “[y]ou do not need to obtain a copy of your military records from the [National
    Personnel Records Center] to apply to the ABCMR”) and Compl. ¶ 37 (application seeks
    information concerning the regional office and claim number if “Veterans Affairs records are
    pertinent”) with Defs.’ Mot. at 5-6 (citing to application Item 9 which states “If military documents
    or medical records are pertinent to your case, please send copies,” and the ABCMR webpage,
    which states that “[t]he board does not have access to the applicant’s health record[s] . . . [and] the
    applicant must provide it”). Our country’s Army veterans and service members deserve no less
    than clear and concise instructions about how to complete an application to correct their military
    records.
    IV.    CONCLUSION
    For the foregoing reasons, the Complaint and this matter shall be dismissed in its entirety.
    A separate order accompanies this Memorandum Opinion.
    Dated: August 19, 2016                                 Amit P. Mehta
    United States District Judge
    30
    

Document Info

Docket Number: Civil Action No. 2014-1915

Judges: Judge Amit P. Mehta

Filed Date: 8/19/2016

Precedential Status: Precedential

Modified Date: 8/19/2016

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