Desa Group v. U.S. Small Business Administration , 190 F. Supp. 3d 61 ( 2016 )


Menu:
  •                            UNITED STATES DISTRICT COURT
    FOR THE DISTRICT OF COLUMBIA
    THE DESA GROUP, INC.,                           :
    :
    Plaintiff,                               :       Civil Action No.:     15-0411 (RC)
    :
    v.                                       :       Re Document Nos.:     14, 20
    :
    U.S. SMALL BUSINESS                             :
    ADMINISTRATION,                                 :
    :
    Defendant.                               :
    MEMORANDUM OPINION
    GRANTING PLAINTIFF’S MOTION FOR SUMMARY JUDGMENT; AND DENYING DEFENDANT’S
    MOTION FOR SUMMARY JUDGMENT
    I. INTRODUCTION
    Plaintiff The Desa Group, Inc. (“TDG”) initiated this action under the Administrative
    Procedure Act (“APA”), 5 U.S.C. §§ 701 et seq., alleging that Defendant the United States Small
    Business Administration (“the SBA”) acted arbitrarily and capriciously in terminating TDG from
    a preferential contracting program for socially and economically disadvantaged small businesses,
    called the Section 8(a) Business Development Program (“the Section 8(a) program”). To be
    eligible for the Section 8(a) program, a business must be “unconditionally owned and controlled
    by one or more socially and economically disadvantaged individuals.” 13 C.F.R. § 124.101. A
    non-disadvantaged entity or individual may be found to control a business, however, when
    “[b]usiness relationships exist with non-disadvantaged individuals or entities which cause such
    dependence that the applicant or Participant cannot exercise independent business judgment
    without great economic risk.” 
    Id. § 124.106(g)(4).
    TDG is run by Dionne Fleshman and Ms.
    Fleshman’s mother, Diane Sumpter, runs a separate company, DESA, Inc., that graduated from
    the Section 8(a) program in 1997. At times, the two firms have contracted or subcontracted with
    one another, and their business enterprises appear to be connected in various other ways. The
    SBA terminated TDG from the Section 8(a) program after the agency concluded that the
    connections between TDG and DESA indicated that TDG was unduly dependent on DESA. 1
    TDG does not dispute that there are contacts between the two firms. But the company
    claims that the SBA acted arbitrarily and capriciously in determining that those connections
    indicate business relationships that cause TDG to be so dependent on DESA that TDG is unable
    to exercise its own independent business judgment without great economic risk. See, e.g., Pl.’s
    Mem. P. & A. Supp. Mot. Summ. J. at 9 (“Pl.’s Mem. Supp.”), ECF No. 14-1. After a thorough
    review of the record, the Court agrees that the SBA has failed to articulate a rational connection
    between the evidence in the administrative record and its conclusion that TDG is unduly
    dependent on DESA. Accordingly, the Court will grant TDG’s motion for summary judgment
    and will deny the SBA’s cross-motion for summary judgment.
    II. FACTUAL BACKGROUND
    A. Statutory and Regulatory Background
    Section 8(a) of the Small Business Act authorizes the SBA to enter into procurement
    contracts with the federal government, and then subcontract the SBA’s performance of those
    contracts to a “socially and economically disadvantaged small business.” 15 U.S.C. §
    1
    As noted, Ms. Sumpter and DESA had previously participated in the Section 8(a)
    program. The SBA’s regulations provide that “[o]nce a concern or disadvantaged individual
    upon whom eligibility was based has participated in the 8(a) BD program, neither the concern
    nor that individual will be eligible again.” 13 C.F.R. § 124.108(b). Furthermore, “[a]n
    individual who uses his or her one-time eligibility to qualify a concern for the 8(a) BD program
    will be considered a non-disadvantaged individual for ownership or control purposes of another
    applicant or Participant.” 
    Id. § 124.108(b)(3).
    2
    637(a)(1)(A)–(B). The Section 8(a) program is intended “to assist eligible small disadvantaged
    business concerns [to] compete in the American economy through business development.” 13
    C.F.R. § 124.1. To administer the Section 8(a) program, the SBA has promulgated regulations
    which set forth, among other things, the program’s eligibility requirements. See generally 13
    C.F.R. §§ 124.1 et seq. In order to be eligible for the Section 8(a) program, a business must be
    “a small business which is unconditionally owned and controlled by one or more socially and
    economically disadvantaged individuals who are of good character and citizens of and residing
    in the United States, and which demonstrates potential for success.” 
    Id. § 124.101.
    The
    regulations further specify those circumstances in which a business will or will not be considered
    “controlled” by a socially and economically disadvantaged individual. Of most relevance to this
    case, a participating business “must be managed on a full-time basis by one or more
    disadvantaged individuals who possess requisite management capabilities.” 
    Id. § 124.106(a)(1).
    Despite such management, “[n]on-disadvantaged individuals or entities may be found to control
    or have the power to control” a business in certain circumstances, including when “[b]usiness
    relationships exist with non-disadvantaged individuals or entities which cause such dependence
    that the applicant or Participant cannot exercise independent business judgment without great
    economic risk.” 
    Id. § 124.106(g)(4).
    A business that is admitted to the program may participate for a term of nine years. See
    
    id. § 124.2.
    During its participation, the business must “maintain its program eligibility” and
    “must inform SBA of any changes that would adversely affect its program eligibility.” 
    Id. Moreover, a
    business may be terminated from the program prior to the expiration of the nine-
    year term “for good cause.” 
    Id. § 124.303(a).
    Among the examples of good cause listed in the
    SBA’s regulations are a business’ failure “for any reason . . . to maintain ownership, full-time
    3
    day-to-day management, and control by disadvantaged individuals,” or a business’ failure “to
    disclose to SBA the extent to which non-disadvantaged persons or firms participate in the
    management of the Participant business concern.” 
    Id. § 124.303(a)(3),
    (a)(5).
    B. TDG’s Participation in the Section 8(a) Program
    TDG contracts with federal and state agencies, as well as private corporations, to provide
    “conference support services.” Compl. ¶ 8, ECF No. 1. TDG was certified as a participant in the
    Section 8(a) program on September 30, 2010, for a nine-year term that was slated to end in
    September 2019. See A.R. 140; Compl. ¶ 13. TDG was deemed eligible for the program based
    on the status of the company’s President and CEO, Dionne Fleshman, as a “disadvantaged
    individual” as defined in the Small Business Act. See A.R. 377. Ms. Fleshman’s mother, Diane
    Sumpter, runs a separate, but similarly named, company: DESA Inc. (“DESA”). See 
    id. at 169,
    195. Ms. Sumpter and DESA were previously participants in the Section 8(a) program, and
    DESA graduated from the program in March 1997. See 
    id. at 169.
    Shortly before TDG was
    approved as a Section 8(a) participant, the SBA contacted Ms. Fleshman to ask, among other
    things, whether “any immediate family members own a business and/or have ever participated in
    the 8(a) program.” 
    Id. at 193.
    Ms. Fleshman responded, via email, explaining that her mother,
    Ms. Sumpter, “owns the company, DESA, Inc., which graduated from the 8(a) program about 13
    years ago in 1997.” 
    Id. at 195.
    Ms. Fleshman further asserted that TDG “has no dependence on
    DESA, Inc., other than the company being one of my customers,” and disclosed that during the
    2010 calendar year “revenues from DESA, Inc. amount to slightly less than 25% of my
    company’s revenues,” but that TDG and DESA “have no common directors, no common
    officers, no common shareholders and no common employees” and are located at “separate
    physical locations.” 
    Id. 4 On
    October 11, 2012, the SBA’s Office of Program Review (“OPR”) received a
    complaint on its tip hotline which alleged that Ms. Fleshman did not work full-time for TDG, but
    worked at both TDG and DESA. See 
    id. at 169.
    The complainant further claimed that DESA’s
    CEO, Ms. Sumpter, was “doing the real managing at [TDG].”2 
    Id. After receiving
    the
    complaint, Solomon Wheeler, a member of the OPR staff, conducted a review of TDG’s
    continued eligibility to participate in the Section 8(a) program. As part of that review, Mr.
    Wheeler sent Ms. Fleshman a November 7, 2012 letter posing a series of questions and directing
    Ms. Fleshman to provide responses and, in some cases, documentation. See 
    id. at 316–17.
    Ms.
    Fleshman responded to the letter on November 27, 2012. See 
    id. at 181–85;
    see also 
    id. at 186–
    315 (reproducing attachments). After reviewing Ms. Fleshman’s responses, and as a result of its
    investigation, OPR ultimately recommended that the SBA South Carolina District Office
    (“SCDO”) issue a letter of intent to terminate TDG from the Section 8(a) program. See 
    id. at 169–75.
    On February 14, 2013, the SCDO sent a letter to Ms. Fleshman informing her that the
    SBA intended to terminate TDG’s participation in the Section 8(a) program. See generally 
    id. at 428–40.
    That letter set forth approximately a dozen grounds that the SCDO claimed established
    good cause to terminate TDG from the Section 8(a) program. See id.; see also 13 C.F.R. §
    124.303(a)(1)–(20) (detailing examples of “good cause”). Because several grounds were
    abandoned by the SBA in its answer to TDG’s appeal, see A.R. 379 n.2, rejected by the SBA
    2
    TDG complains that the December 14, 2012 memorandum in the record that sets forth
    the hotline complaint, see A.R. 169, is not contemporaneous with the October complaint, and
    that TDG has “never received any contemporaneous document regarding a ‘hotline complaint,’”
    Pl.’s Opp’n & Reply at 2 & n.2, ECF No. 26-2. The Court considers this fact irrelevant. The
    record makes plain that the SBA’s decision to terminate TDG from the Section 8(a) program was
    not made on the basis of the anonymous complaint, itself, but was made on the basis of the
    factual record developed subsequent to, and as a result of, that complaint.
    5
    Office of Hearing Appeals (“OHA”) administrative law judge (“ALJ”), or not reached by the
    ALJ, the Court will detail only on those grounds that remain relevant to this action. 3
    Citing 31 C.F.R. § 303(a)(3), the SCDO claimed that Ms. Fleshman did not manage TDG
    full time and, therefore, that TDG had failed “to maintain ownership, full-time day-to-day
    management, and control by disadvantaged individuals.” 
    Id. at 431.
    Among other factors, the
    SCDO claimed that TDG’s invoices showed Ms. Fleshman had been paid “roughly $7,712 to
    $10,000 per month from [DESA],” which the SCDO posited made it “unfeasible for you to be
    working full-time to cover TDG’s other contract performance obligations.” 
    Id. The SCDO
    also
    argued that many of TDG’s 2012 invoices “show [DESA] as the subcontractor, an indication that
    [DESA] rather than TDG is managing the contracts,” and that, prior to relocating, TDG was
    “housed within [DESA]’s headquarters,” in a “private office not segregated from [DESA].” 
    Id. 3 For
    example, the SBA alleged that Ms. Fleshman knowingly submitted false
    information in her application when she failed to disclose a 1991 misdemeanor charge for
    passing fraudulent checks. See A.R. 429, 388. The ALJ rejected this ground, however, and held
    that the SBA had failed to consider whether Ms. Fleshman made an honest and reasonable
    mistake about the charge because she “disputes that she was ever arrested and maintains that she
    had no further interactions with the judicial system after paying the amount of the bounced
    check.” 
    Id. at 380.
    Similarly, in September 2010, and around the time TDG submitted its
    application, Ms. Fleshman had represented that TDG earned slightly less than 25% of its income
    through its contracts with DESA. 
    Id. at 195,
    430–31. Although that figure turned out to be
    closer to 40% for the 2010 calendar year, the ALJ rejected the SBA’s determination that Ms.
    Fleshman had misrepresented the figure. The ALJ pointed out that “the SBA asked for and
    received a snapshot of [TDG’s] finances, so it had no reason to believe the figures represented a
    final yearly tally,” and further found that the SBA had supplied no evidence indicating that Ms.
    Fleshman knew in September 2010 that the figure would be significantly higher by year’s end.
    
    Id. at 381.
    The ALJ also rejected the SBA’s fanciful suggestion that because DESA and TDG
    were “connected” on social media networks like Facebook and LinkedIn, the record indicated
    DESA controlled TDG or that Ms. Fleshman did not work full-time for TDG. As the ALJ
    explained, “[t]he SBA points to nothing in either company’s LinkedIn or Facebook profiles that
    indicates a power structure,” and that any “exercise of control could run in either direction, or not
    at all.” 
    Id. at 382.
    Finally, because it found one ground sufficient to uphold the SBA’s
    determination, 
    id. at 384,
    the ALJ did not reach the numerous other grounds that SBA had
    alleged as good cause for TDG’s termination, see 
    id. at 432–39.
    6
    Citing the same regulation, the SCDO also claimed that “[s]everal facts indicate that Ms.
    Sumpter has control or has the power to control TDG’s business relationship such that [Ms.
    Fleshman] cannot exercise independent business judgment without great economic risk.” 
    Id. at 432.
    The SCDO again pointed to the fact that many of TDG’s invoices showed DESA as the
    subcontractor, and also noted that Ms. Fleshman had listed Ms. Sumpter as a sub-contractor on
    TDG’s 2011 payroll listing. Id.; see also 
    id. at 287.
    Similarly, the SCDO alleged that TDG had
    not fully disclosed the extent of Ms. Sumpter’s participation with TDG, circumstances which the
    agency claimed established good cause under 13 C.F.R. § 124.303(a)(5) for failure “to disclose
    to SBA the extent to which non-disadvantaged persons or firms participate in the management of
    the Participant business concern.” 
    Id. at 433.
    The SCDO stated that it had “met numerous times
    with TDG, including the firm’s initial 8(a) orientation on 10/26/10,” and “[i]n every instance
    Diane Sumpter has been present and was very active in conversations.” 
    Id. at 433–34.
    On the basis of these and other grounds detailed in its letter, the SCDO informed Ms.
    Fleshman that it “intends to terminate The Desa Group, Inc., with good cause from the 8(a)
    Business Development Program,” and that Ms. Fleshman had “30 days from the day of receipt of
    th[e] Letter of Intent to Terminate to submit a written response.” 
    Id. at 439.
    On March 19, 2013, Ms. Fleshman responded with a lengthy letter, refuting the SCDO’s
    contentions. In particular, she claimed that the SCDO had mischaracterized the relationship
    between TDG and DESA when the agency relied on the invoices listing revenues from DESA as
    grounds to conclude that Ms. Fleshman was not dedicating her full-time employment to TDG.
    
    Id. at 105.
    She explained that DESA “is one of TDG’s clients,” and therefore, “[a]s head of
    TDG, I am working on a full-time basis delivering services to all of my clients and fulfilling my
    contractual obligations.” 
    Id. at 105–06.
    Moreover, she argued that far from listing “many”
    7
    invoices showing DESA as a subcontractor, Ms. Fleshman asserted that there existed only a
    “single project where [DESA] is a subcontractor of TDG,” and for which DESA “only performs
    about 16% of the work as a subcontractor.” 
    Id. at 106,
    108. With respect to the firm’s location,
    Ms. Fleshman noted that TDG had relocated and had not been housed in the same location as
    DESA “since before it was admitted to the 8(a) Program,” and that, even while it was located at
    the same address, TDG’s office was “segregated from [DESA].” 
    Id. at 106–07.
    Finally, Ms.
    Fleshman maintained that Ms. Sumpter was listed not as an employee but as “a 1099
    independent contractor for the delivery of marketing services.” 
    Id. at 108.
    Over a year later—on July 31, 2014—the SBA’s Office of Business Development
    responded to Ms. Fleshman’s letter and concluded that, “[b]ased on a thorough review of the
    information submitted in response to the proposed termination action, . . . the reasons cited for
    termination have not been overcome.” 
    Id. at 387.
    The SBA responded to and rejected each of
    TDG’s contentions, and informed TDG that the company would be terminated from the Section
    8(a) program unless it filed an appeal within 45 days with the SBA’s Office of Hearings and
    Appeals (“OHA”). 
    Id. at 388–409.
    TDG did file an appeal, and the ALJ issued his decision on February 5, 2015. As
    pertinent to this action, the ALJ rejected SBA’s claim that Ms. Sumpter controls, or has the
    ability to control, TDG. See 
    id. at 381–83.
    As the ALJ explained, “[i]n many instances, the
    Termination Letter identified a real or perceived business connection between [TDG] and DESA,
    [and] then made a conclusory statement that the connection was indicative of shared
    management, improper reliance, or lack of full-time dedication to [TDG],” but had “rarely
    attempted to explain how the evidence supported the conclusion.” 
    Id. at 382.
    Specific to the
    SBA’s contentions regarding TDG’s earnings from DESA, the ALJ found that the SBA’s
    8
    conclusion that “Ms. Fleshman is an employee of DESA” was “contrary to the evidence”
    because “Ms. Fleshman is not employed directly by DESA,” and the invoices merely show
    payments made to TDG “pursuant to its subcontract with DESA,” which were not “Ms.
    Fleshman’s personal income.” 
    Id. at 383.
    At the same time, however, in the final three paragraphs of his opinion, the ALJ noted
    that control by a non-disadvantaged individual may be found where “‘business relationships exist
    . . . which cause such dependence that the applicant or participant cannot exercise independent
    business judgment without great economic risk.’” 
    Id. at 383
    (quoting 13 C.F.R. §
    124.106(g)(4)). The ALJ concluded that, while the “examples cited in [SBA’s] Termination
    Letter may not be persuasive evidence of actual control by Ms. Sumpter, . . . they are evidence of
    significant interconnectedness between the two companies.” 
    Id. The ALJ
    then cited several
    factors which he found demonstrated such interconnectedness, including: (1) that “[b]oth
    companies act or have acted as subcontractors for the other company”; (2) that TDG “maintains
    an office in DESA Inc.’s headquarters in order to more effectively manage its contractual
    obligations to the elder company”; (3) that TDG’s “own headquarters is in a building owned by
    Ms. Sumpter”; (4) that TDG “holds meetings in DESA’s building, and Ms. Sumpter is a vocal
    participant in those meetings”; (5) that, regardless of whether Ms. Sumpter was acting as TDG’s
    “marketing contractor or as its manager,” it was “clear that Ms. Sumpter plays a critical role in
    [TDG’s] success”; (6) that “DESA was responsible for almost 40% of [TDG’s] revenues in
    2010”; and (7) that DESA was paying TDG “between $7,000 and $10,000 per month from 2010
    to 2012.” 
    Id. at 383
    –84. Overall, the ALJ concluded that “SBA has provided evidence that
    rationally supports its ultimate conclusion” that TDG “could not risk its relationship with DESA
    9
    without substantial harm to its own health.” 
    Id. at 384.
    Therefore, the ALJ found that the SBA
    had “articulated a reasonable basis” for terminating TDG from the Section 8(a) program. 
    Id. TDG subsequently
    filed this action under the APA, challenging the SBA’s decision to
    terminate it from the program. See Compl. ¶¶ 25–30. Count I alleges that the SBA’s decision
    was arbitrary, capricious, and contrary to law. 
    Id. ¶ 27.
    Count II alleges that the SBA’s
    determination violated the Small Business Act and its implementing regulations because the
    SBA terminated TDG without the necessary good cause and because the SBA violated its own
    regulations when it failed to respond for over a year to TDG’s response to the agency’s letter of
    intent to terminate. See 
    id. ¶¶ 29–30.
    The SBA’s regulations provide that: the “SBA will act in a
    timely manner in processing early graduation and termination actions.” 13 C.F.R. § 124.304(c).
    TDG has now moved for summary judgment (ECF No. 14), and the SBA has cross-
    moved for summary judgment (ECF No. 20).
    III. LEGAL STANDARD
    A court may grant summary judgment when “the movant shows that there is no genuine
    dispute as to any material fact and the movant is entitled to judgment as a matter of law.” Fed.
    R. Civ. P. 56(a). When assessing a motion for summary judgment in an APA case, however,
    “the district judge sits as an appellate tribunal.” Am. Bioscience, Inc. v. Thompson, 
    269 F.3d 1077
    , 1083 (D.C. Cir. 2001). In such cases the complaint “actually presents no factual
    allegations, but rather only arguments about the legal conclusion to be drawn about the agency
    action.” Marshall Cnty. Health Care Auth. v. Shalala, 
    988 F.2d 1221
    , 1226 (D.C. Cir. 1993).
    Therefore, “[t]he entire case on review is a question of law, and only a question of law.” 
    Id. The Court’s
    review “is based on the agency record and limited to determining whether the agency
    10
    acted arbitrarily or capriciously,” Rempfer v. Sharfstein, 
    583 F.3d 860
    , 865 (D.C. Cir. 2009), or
    in violation of another standard set out in section 10(e) of the APA, see 5 U.S.C. § 706.
    The scope of a court’s “arbitrary and capricious” review “is narrow” and “a court is not to
    substitute its judgment for that of the agency.” Motor Vehicle Mfrs. Ass’n v. State Farm Mut.
    Ins. Co., 
    463 U.S. 29
    , 43 (1983). To satisfy the standard, an agency “must examine the relevant
    data and articulate a satisfactory explanation for its action including a ‘rational connection
    between the facts found and the choice made.’” 
    Id. (quoting Burlington
    Truck Lines v. United
    States, 
    371 U.S. 156
    , 168 (1962)). An agency’s action is arbitrary and capricious if it “has relied
    on factors which Congress has not intended it to consider, entirely failed to consider an important
    aspect of the problem, offered an explanation for its decision that runs counter to the evidence
    before the agency, or is so implausible that it could not be ascribed to a difference in view or the
    product of agency expertise.” 
    Id. Agency fact
    finding, even in an informal adjudication, “must be supported by substantial
    evidence—otherwise it would be arbitrary and capricious.” Safe Extensions, Inc. v. FAA, 
    509 F.3d 593
    , 604 (D.C. Cir. 2007); accord Ardmore Consulting Grp., Inc. v. Contreras-Sweet, 
    118 F. Supp. 3d 388
    , 394 (D.D.C. 2015) (applying the substantial evidence standard in a case
    reviewing a Small Business Association decision where the plaintiff “seeks to overturn several of
    the SBA’s factual findings”). “When the arbitrary or capricious standard is performing that
    function of assuring factual support, there is no substantive difference between what it requires
    and what would be required by the substantial evidence test, since it is impossible to conceive of
    a ‘nonarbitrary’ factual judgment supported only by evidence that is not substantial in the APA
    sense.” Ass’n of Data Processing Serv. Orgs., Inc. v. Bd. of Governors of Fed. Reserve Sys., 
    745 F.2d 677
    , 683–84 (D.C. Cir. 1984) (emphasis omitted). Substantial evidence is “such relevant
    11
    evidence as a reasonable mind might accept as adequate to support a conclusion.” Richardson v.
    Perales, 
    402 U.S. 389
    , 401 (1971) (quoting Consolidated Edison Co. v. NLRB, 
    305 U.S. 197
    ,
    229 (1938)). An agency decision “may be supported by substantial evidence even though a
    plausible alternative interpretation of the evidence would support a contrary view.” Morall v.
    Drug Enf’t Admin., 
    412 F.3d 165
    , 176 (D.C. Cir. 2005) (quoting Robinson v. Nat’l Transp.
    Safety Bd., 
    28 F.3d 210
    , 215 (D.C. Cir. 1994)). At the same time, however, substantial evidence
    requires “more than a scintilla,” and an agency “must do more than create a suspicion of the
    existence of the fact to be established” to satisfy the standard. 
    Id. (quoting NLRB
    v. Columbian
    Enameling & Stamping Co., 
    306 U.S. 292
    , 299–300 (1939)). And “[a]s the Supreme Court has
    explained,” the “substantiality of evidence must take into account whatever in the record fairly
    detracts from [the evidence’s] weight,” and a court “may not find substantial evidence ‘merely
    on the basis of evidence which in and of itself justified [the agency’s decision], without taking
    into account contradictory evidence or evidence from which conflicting inferences could be
    drawn.’” Lakeland Bus Lines, Inc. v. NLRB, 
    347 F.3d 955
    , 962–63 (D.C. Cir. 2003) (quoting
    Universal Camera Corp. v. NLRB, 
    340 U.S. 474
    , 487, 488 (1951)).
    IV. ANALYSIS
    The SBA’s letter of intent to terminate TDG from the Section 8(a) program raised
    approximately a dozen grounds for terminating the firm. Yet, by virtue of the ALJ’s rejection of
    several grounds on appeal, and the fact that the ALJ only upheld the decision on one ground, the
    issue now before this Court is exceedingly narrow: whether the SBA acted arbitrarily and
    capriciously in concluding that “[b]usiness relationships exist” between TDG and “non-
    disadvantaged individuals or entities which cause such dependence that” TDG “cannot exercise
    independent business judgment without great economic risk.” 13 C.F.R. § 124.106(g)(4).
    12
    The ALJ listed various circumstances that, in his view, established “significant
    interconnectedness” between TDG and DESA. See A.R. 383–84. The SBA relies on these
    circumstances, but also invokes several additional connections that the ALJ did not rely upon,
    but that the agency had raised in its termination letters. See Def.’s Mem. Supp. Cross-Mot.
    Summ. J. & Opp’n Pl.’s Mot. at 14 (“Def.’s Mem. Supp.”), ECF No. 20; see also A.R. 51, 402–
    03, 434. After a thorough review of the administrative record, however, the Court concludes that
    both the ALJ and the SBA have failed to articulate or explain how those connections—even if
    significant or substantial—demonstrate such a high level of dependence that TDG “cannot
    exercise independent business judgment without great economic risk.” 13 C.F.R. §
    124.106(g)(4). Therefore, the Court finds that the agency has failed to articulate “‘a rational
    connection between the facts found and the choice made,’” and has also “failed to consider an
    important aspect of the problem.” State Farm Mut. Auto. Ins. 
    Co., 463 U.S. at 43
    (quoting
    Burlington Truck 
    Lines, 371 U.S. at 168
    ). The Court will discuss each putative connection in
    turn.
    First, the ALJ asserted that TDG “maintains an office in DESA Inc.’s headquarters in
    order to more effectively manage its contractual obligations to the elder company.” A.R. 383.
    This assertion is problematic in two ways. As the Court will explain, there is considerable
    dispute in the record concerning whether TDG continues to have an office at DESA’s
    headquarters at all. Even if TDG does continue to maintain an office there, however, the SBA
    has failed to explain why that connection indicates that TDG is unable to exercise independent
    business judgment without great economic risk.
    In its initial letter of intent to terminate, the SBA had claimed that before the firm
    relocated to its current location—1515 Richland Street—TDG “was housed within [DESA]’s
    13
    headquarters at 400 Percival Street,” in a private office “not segregated from” DESA and where
    the firms appeared to share a receptionist. 
    Id. at 431.
    Ms. Fleshman responded by asserting that
    TDG has not had its corporate office located at 400 Percival Street . . . since before it was
    admitted to the 8(a) program,” and that the company never had a receptionist. 
    Id. at 106–07.
    Ms. Fleshman did note that TDG’s own headquarters at 1515 Richland Street was housed in a
    building owned by Ms. Sumpter or DESA, but claimed that the arrangement was intended to
    facilitate TDG’s performance of human resource management services for DESA and to protect
    “the very sensitive nature of the personnel records involved.” 
    Id. at 111.
    In its subsequent
    response, the SBA amended its allegation to assert that, although TDG does maintain its own
    headquarters at 1515 Richland Street, it “appears that TDG has an office at 400 Percival Street.”
    A.R. 395. In doing so, the agency seems to have erroneously read Ms. Fleshman’s response as
    admitting that TDG continued to maintain an office at DESA’s headquarters. See 
    id. 4 And
    the
    SBA also claimed that a Business Opportunity Specialist for the SCDO had visited DESA’s
    headquarters on two occasions unrelated to TDG business, once on an unspecified date and
    another on February 1, 2011, “after TDG’s certification,” and allegedly “observed [TDG’s]
    office within the [DESA] headquarters building.” 
    Id. On these
    bases, the SBA concluded that
    4
    The SBA quoted only the following statement from Ms. Fleshman’s response as support
    for its contention that TDG “has an office” in DESA’s headquarters: “However, there was no
    separate entrance.” A.R. 395. But when read in its full context, it is apparent that Ms. Fleshman
    made no such admission. Ms. Fleshman wrote that: “TDG has not had its corporate office
    located at 400 Percival Street, Columbia, SC since before it was admitted to the 8(a) Program.
    However, there was ‘no separate entrance’ at 400 Percival Street from the outside because the
    building was constructed that way.” 
    Id. at 106–07.
    Ms. Fleshman further stated that “TDG’s
    private office was indeed segregated from [DESA] while TDG was located at that address.” 
    Id. at 107
    (emphasis added). Read in context, the letter indicates that Ms. Fleshman was
    explaining—in the past tense—the location of its office when it had previously been located in
    the same building as DESA’s headquarters. See 
    id. at 106–07.
    The Court perceives no basis for
    the SBA’s conclusion that Ms. Fleshman had admitted TDG continued to have an office at
    DESA’s headquarters.
    14
    “having [TDG’s] office in [DESA’s] headquarters and sharing the receptionist represents
    additional evidence of affiliation, management and control” between TDG and DESA. 
    Id. Thus, it
    appears that the ALJ may have misread the record when he concluded that TDG
    kept an office at DESA’s headquarters “in order to more effectively manage its contractual
    obligations” to DESA. 
    Id. at 383.
    Neither party made that exact claim. The SBA made no
    allegation beyond the existence of the office, and TDG claimed that its own headquarters in a
    DESA-owned building was intended to facilitate its human resource responsibilities for DESA.
    Oddly, however, in its briefing before this Court TDG now appears to accept—or at least does
    not definitively dispute—that TDG “maintains an office in DESA Inc.’s headquarters,” even
    though TDG cites to its response to the SBA’s letter in which Ms. Fleshman was clearly
    referencing TDG’s habitation of the separate DESA-owned building at 1515 Richland Road.
    Pl.’s Mem. Supp. at 12 (emphasis added). Like the ALJ, TDG now seems to conflate its
    response to the SBA’s claim that its offices are located in a DESA-owned building with the
    SBA’s distinct allegation that TDG maintains an office at DESA’s headquarters. This
    discrepancy is puzzling. 5
    5
    In some ways, the SBA also compounds this discrepancy by now outright accepting and
    relying on Ms. Fleshman’s claim that TDG’s headquarters is not located in the same building as
    DESA’s headquarters. The SBA now claims that because “the administrative record indicates
    that DESA’s headquarters are located at a different location,” the firm’s “explanation that it is
    located in a DESA satellite office to facilitate an HR function . . . raises more questions than
    answers.” Def.’s Mem. Supp. at 16. The agency notes that TDG is under contract to provide
    human resources services for a number of clients, but that the firm does not claim that it keeps
    offices at any of its other clients’ locations. 
    Id. The agency’s
    change in emphasis places TDG in
    somewhat of a catch-22: under the ALJ’s and SBA’s original view, having an office at DESA’s
    headquarters indicated dependence, but the SBA now claims that the fact that TDG does not
    have an office there undermines TDG’s explanation for any connection between the two
    locations. In any event, and for the reasons stated below, the discrepancies in the record do not
    change the Court’s conclusion that the agency has failed to articulate how the location of TDG’s
    headquarters or satellite office suggests that TDG is unable to exercise independent business
    judgment without great economic risk.
    15
    Regardless of whether TDG in fact maintains an office at DESA’s headquarters,
    however, TDG contends that the SBA and ALJ failed to explain why having an office in DESA’s
    headquarters caused “such dependence on TDG that it cannot exercise independent business
    judgment without great economic risk.” Pl.’s Mem. Supp. at 12 (quoting 13 C.F.R. §
    124.106(g)(4)). The SBA does little to answer this contention. Indeed, the agency simply
    contends that TDG’s office locations “were not considered in isolation but were among several
    other factors that establish an unusual closeness between these two companies.” Def.’s Mem.
    Supp. at 16. But, in doing so, the agency wholly fails to explain how any closeness
    demonstrated by TDG’s location indicates that TDG is unable to exercise independent business
    judgment without risk to its success.
    The ALJ also relied on the fact that TDG’s own headquarters were located in “a building
    owned by Ms. Sumpter.” A.R. 383. In a footnote of TDG’s memorandum in support of its
    motion for summary judgment, TDG argues that “OHA overlooked the fact that TDG has a
    commercial lease for its space and is paying a market rate,” and claims that “OHA gave no
    reason why this fact would make TDG dependent on DESA.” Pl.’s Mem. Supp. at 18 n.4.
    Beyond again referring to this fact as simply one, among several, that the ALJ relied upon (and
    without explaining how the fact rationally supports its ultimate conclusion), see Def.’s Mem.
    Supp. at 13, 15–16, the SBA does not respond to this argument, contest TDG’s claim that it pays
    a market rate for rent, or further explain why the location of TDG’s headquarters in a DESA-
    owned building indicates that TDG is unable to exercise independent business judgment.
    Indeed, the agency seems to now urge that any economic benefit TDG receives from the location
    is irrelevant. See Def.’s Reply Supp. Cross-Mot. Summ. J. at 9 (“Def.’s Reply”), ECF No. 28
    (“The issue raised, however, is not the amount being paid but the co-location itself that indicated
    16
    that TDG could not risk its relationship with DESA. The location of TDG was presented as one
    of several examples to show the unusual interconnectedness of the two businesses and the
    opportunity for the assertion of control and influence by Ms. Sumpter over her daughter’s
    business.”). But if TDG is paying a market rate, and therefore appears no better off than the firm
    would be if it were to rent any other commercial space in Columbia, the Court agrees with TDG
    that it is difficult to see how this fact rationally supports the agency’s conclusion that there is
    sufficient interconnectedness such that TDG cannot exercise independent business judgment
    without great economic risk. At the very least, the SBA has failed to explain why the mere
    presence of TDG in a building owned by DESA supports its conclusion.
    Second, the ALJ concluded that TDG “holds meetings in DESA’s building, and Ms.
    Sumpter is a vocal participant in these meetings,” noting that the parties “debate whether Ms.
    Sumpter’s presence in these meetings is as [TDG]’s marketing contractor or as its manager.” 
    6 A. 383
    . These findings invoke the SBA’s contentions that members from the SDCO “met
    numerous times with TDG, including the firm’s initial 8(a) orientation on 10/26/10” and that “in
    every instance Diane Sumpter has been present and was very active in conversations, etc.” 
    Id. at 433–34.
    The SBA also claimed that a field visit was conducted on October 25, 2011 by two
    members of the SBA’s Business Opportunity Specialists, during which “Ms. Sumpter guided and
    was very involved in the discussions.” 
    Id. at 434.
    TDG admits that the SBA has had three
    6
    Yet another discrepancy appears to have been caused by the ALJ’s lack of precision.
    Although the ALJ referred to meetings held “in DESA’s building,” A.R. 383, as TDG points out
    all of the alleged meetings, to the extent there are records of them, were held at TDG’s
    headquarters, Pl.’s Opp’n & Reply at 15. While DESA owns that building, it is not DESA’s
    headquarters, and the ALJ does not indicate whether that distinction mattered to his analysis (or
    which he referred to). Perhaps in light of this reality, the SBA abandons its reliance on the
    location altogether. See Def.’s Reply at 10 (“[TDG’s] argument misses the point. What is most
    significant is not the location of the meetings but Sumpter’s documented conduct during those
    meetings.”).
    17
    meetings with TDG, and that Ms. Sumpter was present at each one, but claims that there was
    nothing problematic about Ms. Sumpter’s attendance. 
    Id. at 110–11.
    The SBA responded that at
    each meeting “Ms. Sumpter was not only present but apparently in charge,” and that “[o]n all
    three occasions Ms. Sumpter was directing the conversations and questions.” 
    Id. at 399.
    When pressed during the appeal to the OHA, the SBA was only able to produce three
    records of such meetings—two field visit reports and an e-mail from a DESA employee
    requesting a meeting between TDG, DESA, and the SBA to discuss a possible joint venture
    between the firms. See 
    id. at 341,
    348–62. Although SBA claims it “satisfactorily addressed
    these concerns prior to OHA’s decision,” Def.’s Mem. Supp. at 17, the documents the SBA
    provided do little to corroborate the SBA’s putative evidence.
    For one thing, the first field visit report lists the “date of visit” as December 8, 2011, not
    the October 25 date the SBA alleged. See A.R. 348. And if one were to think this might be a
    typographical error, the signatures at the end of the report each date from December 2011, as
    well. See 
    id. at 353.
    In addition, the report states that it was the “[f]irst official site visit” to
    TDG, 
    id. at 352,
    which either casts doubt on the SBA’s contention that a prior October 2011 site
    visit took place, or at least leaves the record without any first-hand evidence of such a meeting.
    Finally, the report itself makes no mention of Ms. Sumpter dominating the conversation or
    appearing to direct the firm. Quite to the contrary: the report indicated that the firm “was found
    to be in good stead,” listed Ms. Fleshman’s educational credentials, and stated that the “principal
    and part-time assistant appears [sic] to be well qualified and ready to go to work.” 
    Id. at 352.
    In fact, nowhere in the record—beyond the termination letter and its response—are the
    details concerning Ms. Sumpter’s “‘take charge’ actions,” “authority and influence in the
    meetings,” or heavy “involve[ment] in discussions” documented. 
    Id. at 399,
    434. And the
    18
    termination letter and the SBA’s subsequent response relating those characterizations of Ms.
    Sumpter’s actions were both signed by officials who had not attended these two field visits, so
    far as the record indicates. 7 Thus, the record is devoid of any evidence setting forth personal
    knowledge of the visits. Cf. LaBotz v. Fed. Election Comm’n, 
    889 F. Supp. 2d 51
    , 63 (D.D.C.
    2012) (concluding that because an affidavit “is not clearly supported by personal knowledge and
    is, in fact, contradicted by contemporaneous written evidence,” the agency’s “conclusion is not
    supported by ‘substantial evidence’”).
    In addition, the e-mail the SBA added to the record shows that the message was simply a
    precursor to the second meeting, held on February 4, 2013, which was requested jointly by TDG
    and DESA to discuss a possible joint venture between the two firms. See A.R. 362 (January 31,
    2013 e-mail requesting meeting “to discuss Joint Venture Agreement [the firms] wish to submit
    to the SBA for consideration”); 
    id. at 355,
    359 (September 4, 2013 field report noting that the
    SBA was “requested to visit to discuss a possible Joint Venture Agreement between the two
    firms”). Thus, this e-mail and field visit report together only establish a single, second meeting
    at which Ms. Sumpter was present, not two additional meetings. Moreover, because the meeting
    was called to discuss a joint venture between DESA and TDG, it is unsurprising that Ms.
    Sumpter, as the owner of DESA, was an active member in the meeting—and the agency fails to
    explain why it concluded otherwise.
    7
    At one point, when discussing the October 25, 2011 field visit, the SDCO’s notice of
    intent to terminate states that Ms. Sumpter’s actions during that meeting led “Mr. Bryant and this
    writer to perceive Ms. Sumpter was the strongest or at least the primary marketer for TDG.”
    A.R. 434 (emphasis added). But a mere paragraph previous, the letter stated that the field
    business was conducted by Floyd Bryant and Mike O’Neill. See 
    id. By contrast,
    the letter is
    signed by Elliott O. Cooper, the SCDO director. See 
    id. at 440.
    There is no indication Mr.
    Cooper, the letter writer, attended the field visit.
    19
    While the ALJ did not rely on it, the SBA also references its own discussion of Ms.
    Sumpter’s marketing activities, on behalf of TDG, as an indication that Ms. Sumpter exercised
    influence over the firm. See Def.’s Mem. Supp. at 14; see also A.R. 434. Specifically, the SBA
    contended that Ms. Sumpter has “contacted the SCDO about marketing opportunities” on
    numerous occasions, that she indicated at one point that she would travel to Washington, D.C. to
    market TDG to agencies, and that she was “very active in marketing and arranging for a contract
    with the South Carolina National Guard” which TDG was eventually awarded. 
    Id. at 434.
    TDG
    contested some of this evidence, but also noted that “Ms. Sumpter has a contract to provide
    marketing services for TDG,” which the company contended explains some of the marketing
    activities. 8 
    Id. at 111.
    The SBA responded, in a conclusory fashion, that “[t]he ‘consultant
    contract’ appears to provide cover for Ms. Sumpter’s involvement,” and that the agency did not
    believe the companies’ “real working relationship and intentions in having Ms. Sumpter contact
    SDCO . . . were properly disclosed.” 
    Id. at 400.
    The SBA also notes that it cautioned Ms. Sumpter on at least one occasion that her
    actions on behalf of TDG were creating an appearance that she owned the company. 
    Id. at 434.
    That instance arose when a Marketing Specialist for the Minority Business Development Agency
    (“MBDA”) Business Center sent an e-mail to an employee of Fort Jackson military base
    thanking the employee for “taking your time to speak recently with Ms. Diane Sumpter
    regarding The DESA Group’s (TDG) ground maintenance services.” 
    Id. at 319.
    At least at the
    time, DESA in fact operated the MBDA Business Center in Columbia, South Carolina. See 
    id. at 8
            Even the SBA’s own December 2011 field report indicates that the agency anticipated
    some form of marketing assistance from DESA. After indicating “Yes” to whether the firm is
    “adequately served by trained sales representatives,” the field report states that the firm’s
    “informal Mentor—DESA, Inc. is able to provide any assistance.” A.R. 349.
    20
    320 (signature block stating “operated by DESA, Inc.”). 9 Ms. Fleshman responded to the SBA’s
    allegation by acknowledging the SBA’s caution, but explaining, in part, that MBDA Business
    Center “markets for ALL of its clients.” 
    Id. at 112.
    The SBA rejected this portion of the
    explanation stating that “[t]here was no reference to representing MBEC clients, only TDG,” and
    concluding that, because the subject line stated “From Diane Sumpter: The DESA Group
    (TDG),” the message “clearly puts Ms. Sumpter acting as an official of TDG.” 
    Id. at 403.
    Yet,
    the e-mail itself was signed by an employee of, and includes the signature block of, the MBDA
    Business Center. See 
    id. at 320.
    At the very least, the SBA’s response failed to grapple with that
    alternative explanation by dismissing it out of hand, despite the clear reference to the MBDA in
    the e-mail.
    Given the numerous apparent discrepancies in the record and the vague, conclusory
    nature of much of the evidence the SBA has offered, the Court has serious doubts that this
    factual record suffices to provide the substantial evidence necessary to support the SBA’s
    conclusion that Ms. Sumpter played an outsized role in TDG’s marketing activities. See AT&T
    Wireless Servs., Inc. v. FCC, 
    270 F.3d 959
    , 968 (D.C. Cir. 2001) (“Conclusory explanations for
    matters involving a central factual dispute where there is considerable evidence in conflict do not
    suffice to meet the deferential standards of our review.”); see also Lakeland Bus 
    Lines, 347 F.3d at 962
    (explaining that substantial evidence review must “take into account whatever in the
    record fairly detracts from [the evidence’s] weight,” and that a court “may not find substantial
    evidence ‘merely on the basis of evidence which in and of itself justified [the agency’s decision],
    without taking into account contradictory evidence or evidence from which conflicting
    9
    Ms. Fleshman’s response in some instances refers to the “Minority Business Enterprise
    Center” or “MBEC.” See A.R. 107. The Court understands these terms to reference the MBDA
    Business Center.
    21
    inferences could be drawn’” (quoting Universal Camera Corp. v. NLRB, 
    340 U.S. 474
    , 487
    (1951))).
    In any event, even accepting that Ms. Sumpter attended TDG’s meetings with the SBA,
    was active in those conversations, and performed marketing services for TDG—whether as a
    contractor or, in some cases, in her capacity through the MBDA—the SBA has failed to connect
    those facts to its conclusion that Ms. Fleshman was unable to exercise independent business
    judgment over TDG without “great economic risk.” 13 C.F.R. § 124.106(g)(4). Perhaps the
    firm’s ability to market itself is sufficiently critical to its survival that the SBA believes Ms.
    Sumpter’s role inhibits Ms. Fleshman’s ability to run the company. If that is the agency’s
    position, however, the agency has not explained why the connections it has identified support
    that conclusion. There are some indications in the February 2013 field report under a section
    entitled “marketing” that the SBA had concerns that the firm was being marketed in a way that
    led it to probably be “viewed as part of DESA rather than ‘The Desa Group.’” A.R. 356–57.
    Yet, in that very same document the SBA also indicated in the same sentence that the firm “has a
    good marketing plan.” 
    Id. at 356.
    In sum, neither the termination letters nor the agency’s
    response to Ms. Fleshman’s letter contesting the agency’s assertions connect the firm’s
    marketing capacities or Ms. Fleshman’s attendance in meetings directly to TDG’s perceived
    inability to exercise its own independent business judgment.
    Third, the ALJ noted that “DESA was responsible for almost 40% of [TDG’s] revenues
    in 2010.” 
    Id. at 384.
    As already explained, TDG provides human resource consulting services
    for DESA, and therefore brings in revenue from DESA pursuant to that contractual arrangement.
    TDG contends that this figure has fallen to 16% in 2012 and, therefore, that the 2010 figure is
    22
    “entirely of no relevance.” 10 Pl.’s Mem. Supp. at 16. The Court disagrees. To the extent the
    revenues received from an associated company during the year the firm entered the Section 8(a)
    program were higher than anticipated, that information would be relevant to determining whether
    the organization was properly admitted into the program in the first place.
    Yet, while the Court agrees with the SBA that the level of revenue TDG receives from a
    company controlled by Ms. Sumpter might support a finding of dependence that prohibited TDG
    from exercising its own independent business judgment without great economic risk, the agency
    has again failed to explain how those facts support its conclusion. For one thing, the mere fact
    that DESA pays for TDG’s services does not necessarily indicate that it is able to assert control
    over how TDG runs its business or the business judgments TDG or Ms. Fleshman make in doing
    so. The regulation the SBA has invoked, itself, does not state that all “business relationships”
    are indicative of control. Instead, it states that control by a non-disadvantaged individual will be
    found where there exist “[b]usiness relationships . . . which cause such dependence that the
    10
    While both parties accept this figure in their briefing and do not question its accuracy
    or relevance, TDG appears to be mixing apples and oranges by relying on the 16% figure,
    (although the record is, yet again, not entirely clairvoyant). TDG derives this figure from the
    fact that DESA performed only 16% of the work in 2012 as a subcontractor on a contract TDG
    was awarded. See A.R. 147, 108. But the 40% of revenues comparison point from 2010 that
    TDG references was based on work TDG had performed as a human resources consultant for
    DESA, who is one of TDG’s clients. 
    Id. at 103,
    105, 195. That type of direct revenue seems
    different in kind to the work DESA performed for TDG as a subcontractor. Moreover, the record
    contains invoices from 2011 and 2012 indicating that TDG continues to perform this human
    resources consulting work and that DESA continues to pay TDG roughly $10,000 per month
    throughout 2011 and 2012. See A.R. 234–44, 268–74. This implies that any subcontract work
    was not TDG’s sole source of revenue from DESA, although the percentage of revenues
    presumably would have still decreased in light of TDG’s increased revenues in 2011 and 2012.
    See A.R. 115 (reproducing annual revenues). Indeed, elsewhere in its opening brief, TDG does
    seem to claim that this continued flow of payments “would be less than 10% of TDG’s revenues
    in 2012,” which indicates that it remains a separate source of revenue. Pl.’s Mem. Supp. at 16.
    Regardless, and these discrepancies aside, the Court ultimately concludes that the SBA has not
    rationally explained why any revenues from DESA limited TDG’s ability to exercise its own
    independent business judgment.
    23
    applicant or Participant cannot exercise independent business judgment without great economic
    risk.” 13 C.F.R. § 124.106.(g)(4) Yet, the implicit, unexplained assumption that any contractual
    relationship inevitably indicates that DESA or Ms. Sumpter’s control over TDG appears to be all
    the agency relied upon. The SBA claims that the 40% figure provided the agency with “a
    rational basis to determine that DESA was and remains a significant contributor toward TDG’s
    revenues and, when coupled with the other factors identified by SBA, that TDG is unduly
    dependent on DESA.” Def.’s Mem. Supp. at 20.
    In addition, although the ALJ relied upon the fact that “[b]oth companies act or have
    acted as subcontractors for the other company,” A.R. 383, the SBA has not responded in its
    briefing here to TDG’s claim that there is nothing inherently problematic with TDG contracting
    with DESA, see Pl.’s Opp’n & Reply at 23 n.7, ECF No. 26-2 (noting the SBA’s failure to
    contest this point). 11 But if there is no inherent impropriety in TDG’s hiring DESA as a
    subcontractor, or DESA hiring TDG to provide human resource services, then it is difficult to
    understand, without some explanation, why the revenues TDG received from any such
    11
    The agency’s assertions during the administrative proceedings similarly show that the
    SBA simply stated its conclusion (again, without explanation) that the existence of a contract
    indicated that Ms. Sumpter drove TDG’s business. See, e.g., A.R. 400 (“SBA disputes the fact
    that there is nothing improper in TDG having a ‘consultant’ contract with [DESA]. The
    ‘consultant contract’ appears to provide cover for Ms. Sumpter’s involvement.”). It does not
    appear, so far as the Court can tell, that the SBA has ever claimed that contracting with a non-
    disadvantaged entity, alone, violated any regulation or requirement of the Section 8(a) program.
    At one point the agency did claim that “[DESA] was operating as a subcontractor, which
    represents an affiliation that would require approval by SBA.” 
    Id. at 397;
    see also 
    id. at 394
    (“[DESA]’s subcontracting for TDG represents a substantial affiliation concern and reliance by
    TDG on [DESA].”). But that conclusion contained no citation to a regulation requiring such
    approval, and was included in a section of the SBA’s response concerning the requirement that a
    firm obtain written approval from SBA for changes in ownership, business structure,
    management, or control. This suggests that the “approval” the SBA was concerned about was
    the approval of a management change it believed was suggested by the subcontract, not the
    approval of the subcontracting arrangement, itself.
    24
    arrangements indicate that the firm is unable to exercise independent business judgment without
    great economic risk. For the same reasons, the SBA has not provided a rational connection
    between the ALJ’s fourth contention—that DESA was paying TDG “between $7,000 and
    $10,000 per month from 2010 to 2012,” A.R. 384—and the SBA’s conclusion that TDG is
    unduly dependent on DESA. 12
    Moreover, TDG expressly represented at the time it applied for the Section 8(a) program
    that revenues from DESA during the 2010 calendar year had thus far amounted to “slightly less
    than 25% of [the] company’s revenues.” A.R. 195. Despite that admission, TDG was admitted
    to the program. See 
    id. at 140.
    The SBA has failed to indicate why the 15% uptick changes its
    analysis of whether TDG is able to exercise independent business judgment. And the agency’s
    claim now that “[e]ven based on the 2012 figures, DESA remains a significant client, accounting
    for sixteen percent of revenues,” Def.’s Mem. Supp. at 20, is particularly unpersuasive in light of
    the SBA’s original approval of DESA’s application on the assumption the firm was receiving an
    even higher percentage of its revenues (25%) from DESA.
    Finally, the ALJ concluded that, although TDG and the SBA debated whether Ms.
    Sumpter was acting as a marketing contractor for TDG or one of its managers, regardless of the
    12
    The Court disagrees, however, with TDG’s argument that the ALJ’s invocation of this
    fact flies in the face of its rejection a page earlier of the SBA’s claim that these payments
    constituted earnings DESA paid to Ms. Fleshman. See Pl.’s Mem. Supp. at 17–18. The ALJ did
    conclude that the SBA’s contention was “based on inaccurate or unsupported assumptions”
    because the funds were payments made to TDG pursuant to its contract with DESA, and that
    they “are not Ms. Fleshman’s personal income.” A.R. 383. Accordingly, the ALJ found that
    “the time spent executing the DESA contract is time spent on [TDG]’s affairs and must be
    counted when determining whether Ms. Fleshman devotes full time to [TDG].” 
    Id. (emphasis in
    original). But when he invoked those payments a page later, the ALJ relied on them in a
    different way: to show “evidence of significant interconnectedness between the two companies.”
    
    Id. at 383
    –84. The Court does not find it inherently inconsistent to rely on those payments to
    show some degree of connection between the two firms, notwithstanding the ALJ’s conclusion
    that they did not demonstrate Ms. Fleshman’s direct employment by DESA.
    25
    answer “it is clear that Ms. Sumpter plays a critical role in [TDG]’s success.” A.R. 383–84.
    TDG claims that this rationale is conclusory, and runs counter to the evidence in the record—
    reiterating many of its responses to the other factors cited above. See Pl.’s Mem. Supp. at 15–16.
    The SBA does not rely on this factor as a stand-alone argument, but simply claims that it “is
    supported by all of the factors identified in the Termination Letter and cited in the OHA
    decision.” Def.’s Mem. Supp. at 18. Therefore, this factor simply collapses back into the
    parties’ other arguments recited above.
    As the ALJ stated when rejecting the SBA’s conclusion that Ms. Fleshman failed to
    maintain full-time day-to-day control of TDG: “[i]n many instances, the Termination Letter
    identified a real or perceived business connection between [TDG] and DESA, then made a
    conclusory statement that the connection was indicative of shared management, improper
    reliance, or lack of full-time dedication to [TDG]. It rarely attempted to explain how the
    evidence supported the conclusion.” A.R. 382. In the Court’s view, the SBA and ALJ’s
    determination that the connection between TDG and DESA was indicative of such dependence
    that TDG was unable to exercise independent business judgment without great economic risk
    suffers from the very same infirmity. The agency has identified several contacts or connections
    between TDG and DESA. But under the regulation the SBA has invoked here, mere contacts or
    business relationships alone are insufficient to show control; the agency must establish that those
    relationships “cause such dependence” that TDG “cannot exercise independent business
    judgment without great economic risk.” 13 C.F.R. § 124.106(g)(4). The SBA has done no more
    than conclusorily state that the contacts here equate to the level of dependence necessary to show
    that Ms. Sumpter or DESA controls TDG. Therefore, the Court finds the SBA’s determination
    arbitrary and capricious because the agency has not articulated “‘a rational connection between
    26
    the facts found and the choice made,’” and has “failed to consider an important aspect of the
    problem.” State Farm Mut. Auto. Ins. 
    Co., 463 U.S. at 43
    (quoting Burlington Truck 
    Lines, 371 U.S. at 168
    ). 13
    *       *       *
    In its memorandum, TDG requests that the Court “order the SBA to immediately accept
    TDG back into the 8(a) Program” and add additional time to compensate for the time, if any, it
    was precluded from the program. See Pl.’s Mem. Supp. at 19. Yet, if “the record before the
    agency does not support the agency action, if the agency has not considered all relevant factors,
    or if the reviewing court simply cannot evaluate the challenged agency action on the basis of the
    record before it, the proper course, except in rare circumstances, is to remand to the agency for
    additional investigation or explanation.” Fla. Power & Light Co. v. Lorion, 
    470 U.S. 729
    , 744
    (1985); see also Amerijet Int’l, Inc. v. Pistole, 
    753 F.3d 1343
    , 1353 (D.C. Cir. 2014) (noting that
    remand is the “usual remedy”). The Court sees no reason to depart from that typical remedy in
    this case. Given the numerous connections between TDG and DESA, and the hotline complaint
    that the SBA received, the agency had reason to be suspicious that TDG was dependent on
    13
    Because the Court grants summary judgment to TDG on alternative grounds, it need
    not determine whether the SBA failed to “act in a timely manner in processing early graduation
    and termination actions,” 13 C.F.R. § 124.304(c), when the agency took over a year to respond to
    Ms. Fleshman’s rebuttal of the notice of intent to terminate. The Court notes, however, that
    TDG provides no citation to case law or analogous regulations in arguing that this time period
    flouts the regulation. Nor does TDG provide any authority indicating whether the language is
    mandatory or aspirational, or supporting its claim that the proper remedy would be to order TDG
    accepted back into the program. See Pl.’s Mem. Supp. at 19, Pl.’s Opp’n & Reply at 24–26. As
    the SBA points out, the cases TDG cites involve specifically enumerated statutory deadlines and
    do not discuss the deadlines applicable to termination proceedings or the more open ended
    “timely manner” language contained in section 124.304(c). See Def.’s Reply at 15, ECF No. 28.
    At the same time, however, the SBA also fails to cite any case law or authority to support its
    claim that it did not violate the regulation when it waited over one year to issue a response. See
    Def.’s Mem. Supp. at 21–22.
    27
    DESA or Ms. Sumpter. The agency’s investigation relied on numerous erroneous assumptions,
    however, and the portions of the agency’s determination presented to this Court rest on
    unsupported conclusions, not substantial evidence. But the Court does not conclude that the
    agency will be unable to make an appropriate case that the connections between TDG and DESA
    indicate inter-dependence. Thus, the Court will not prejudge the merits of any decision the SBA
    makes on remand based on a different record.
    V. CONCLUSION
    For the foregoing reasons, Plaintiff’s motion for summary judgment (ECF No. 14) is
    GRANTED, and Defendant’s motion for summary judgment (ECF No. 20) is DENIED. An
    order consistent with this Memorandum Opinion is separately and contemporaneously issued.
    Dated: May 26, 2016                                              RUDOLPH CONTRERAS
    United States District Judge
    28