Gambo v. Lyft, Inc. ( 2022 )


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  •                               UNITED STATES DISTRICT COURT
    FOR THE DISTRICT OF COLUMBIA
    NICHOLAS GAMBO,
    Plaintiff,
    v.                                                 Civil Action No. 22-1726 (RDM)
    LYFT, INC., et al.,
    Defendants.
    MEMORANDUM OPINION AND ORDER
    Plaintiff Nicholas Gambo alleges that he rented a Lyft scooter using the Lyft application
    on his cellphone and, while riding the scooter, the stem detached from the deck, causing Gambo
    to fall and seriously injury himself. Dkt. 1-1 at 12–13. Gambo filed this action in the Superior
    Court for the District of Columbia in May 2022 against Lyft, Inc., Lyft Bikes and Scooters, LLC,
    Segway Inc., Segway Robotics Inc., Ninebot Inc., and Xiaomi USA LLC. Dkt. 1-1 at 7–8.
    Shortly thereafter, Lyft, Inc. and Lyft Bikes and Scooters, LLC (collectively, “Lyft”) removed
    the action to this Court, Dkt. 1 at 3, and Lyft then moved to compel arbitration and to dismiss
    Plaintiff’s claims against it or to stay proceedings pending arbitration. Dkt. 17 at 1–2. Plaintiff
    opposes that motion. Dkt. 25 at 1.
    For the following reasons, the Court will GRANT Lyft’s motion, will COMPEL
    arbitration, and will STAY Plaintiff’s claims against Lyft pending further order of the Court.
    I. BACKGROUND
    Lyft, Inc. “operates a mobile device-based software platform that allows users,” among
    other things, “to rent electric scooters.” Dkt. 17-2 at 3 (McGowan Decl. ¶ 5). According to the
    Declaration of Ryan McGowan, a staff engineer at Lyft, Nicholas Gambo first created a Lyft
    account on January 15, 2018. Id. at 4–5 (McGowan Decl. ¶ 15). “Users who created a Lyft
    account on or about January 15, 2018, like Plaintiff Nicholas Gambo, were presented with a
    screen with a checkbox seeking assent to the statement ‘I understand and agree to Lyft’s Terms
    of Service and Privacy Policy.” Id. at 5 (McGowan Decl. ¶ 16). The McGowan Declaration
    include the following image, which “depicts what a user would likely have seen on her/his screen
    when creating an account on or about January 15, 2018.” Id.
    As the photograph shows, the words “Terms of Service and Privacy Policy” were written
    in bright pink and included a hyperlink “to the September 30, 2016 Lyft Terms of Service
    Agreement that was in effect at the time; users had the opportunity to scroll through and review
    2
    those Terms of Service.” Id. at 6 (McGowan Decl. ¶ 17). And, “[i]n order to click ‘Next’ and
    proceed to use the Lyft App and the Lyft Platform, users were required to check the checkbox.”
    Id. at 6 (McGowan Decl. ¶ 18). This type of electronic agreement is known as a “clickwrap”
    agreement, Dkt. 17-1 at 7—that is, an agreement “in which an internet user accepts a website’s
    terms of use by clicking an ‘I agree’ or ‘I accept’ button, with a link to the agreement readily
    available,” Seldon v. Airbnb, Inc., 
    2016 WL 6476934
    , at *4 (D.D.C. Nov. 1, 2016), aff’d, 
    4 F.4th 148
     (D.C. Cir. 2021). Here, the user was required to click on a box representing that he
    understood and agreed to the Terms of Service, and those Terms of Service were accessible by
    merely clicking on the highlighted link appearing in that same sentence. “Because all scooter
    rentals must be made through the Lyft App, this registration process means that users could not
    rent a Lyft scooter without first downloading the Lyft App and accepting the Terms of Service
    Agreement.” Dkt. 17-2 at 6. (McGowan Decl. ¶ 19).
    The very first page of the September 30, 2016 Lyft Terms of Service, in turn, stated that
    “[t]hese terms of service constitute a legally binding agreement . . . between you and Lyft,
    Inc. . . . governing your use of the Lyft application, website, and technology platform.” Dkt. 17-
    3 at 2. Immediately below that clause, the Terms of Service advised users as follows:
    THIS AGREEMENT CONTAINS PROVISIONS THAT GOVERN HOW
    CLAIMS YOU AND LYFT HAVE AGAINST EACH OTHER CAN BE
    BROUGHT (SEE SECTION 17 BELOW). THERE PROVISIONS WILL,
    WITH LMITED EXCEPTION, REQUIRE YOU TO SUBMIT CLAIMS YOU
    HAVE AGAINST LYFT TO BINDING AND FINAL ARBITRATION ON AN
    INDIVIDUAL BASIS, NOT AS A PLAINTIFF OR CLASS MEMBER IN
    ANY CLASS, GROUP OR REPRESENATIVE ACTION OR
    PROCEEEDING, AS A DRIVER, OU HAVE AN OPPORTUNITY TO OPT
    OUT OF ARBITRATION WITH RESPECT TO CERTAIN CLAIMS AS
    PROVIDED IN SECTIN 17.
    3
    
    Id.
     The phrase “SEE SECTION 17 BELOW” appears in bright pink and is hyperlinked to the
    section of the Terms of Service containing the arbitration provisions. Dkt. 17-1 at 9; Dkt. 17-3 at
    2, 13–14.
    Section 17, which is captioned “Dispute Resolution and Arbitration Agreement,” explains
    that the user “AND LYFT MUTUALLY AGREE TO WAIVE [THEIR] RESPECTIVE
    RIGHTS TO RESOLUTION OF DISPUTES IN A COURT OF LAW BY A JUDGE OR JURY
    AND AGREE TO RESOLVE ANY DISPUTE BY ARBITRATION” and that “[e]xcept as
    expressly provided . . . ALL DISPUTES AND CLAIMS BETWEEN” the parties “SHALL BE
    EXCLUSIVELY RESOLVED BY BINDING ARBITRATION.” Id. at 13-14. Among an array
    of other types of claims, this includes claims relating to “the Lyft Platform, the Services, any
    other goods or services made available through the Lyft Platform” and all “federal and state
    statutory and common law claims.” Id. at 14. The arbitration clause delegates authority to “the
    arbitrator” to resolve “[a]ll disputes concerning the arbitrability of a Claim (including disputes
    about the scope, applicability, enforceability, revocability or validity of the Arbitration
    Agreement).” Id. at 14. Although the arbitration clause contains certain exceptions, id. at 17–
    18, none applies here. Finally, the arbitration clause provides that “[t]his agreement to arbitrate
    . . . is governed by the Federal Arbitration Act and survives after the Agreement terminates or
    your relationship with Lyft ends.” Id. at 14.
    According to the McGowan Declaration, “[a]fter accepting the September 30, 2016
    version of the Terms of Service, Plaintiff Gambo used the Lyft Platform to rent scooters on 54
    separate occasions.” Dkt. 17-2 at 6 (McGowan Decl. ¶ 20). Plaintiff alleges that on one of these
    occasions, at approximately 4:14 a.m. on May 22, 2019, he “rented a Lyft Scooter [using] his
    phone application and . . . was riding [it] on K Street, SW, at or near its intersection with 3rd
    4
    Street, SW, in Washington, D.C.” Dkt. 1-1 at 12 (Compl. ¶ 14). He maintains that “[s]uddenly
    and without warning, and while [he was] exercising due care and caution for his safety, . . . the
    stem of the [s]cooter instantaneously separated from the deck, causing [him] to fall forward,
    resulting in his face and head striking the ground and causing significant injury to his person.”
    Id. at 12–13 (Compl. ¶ 18).
    On May 17, 2022, before filing this lawsuit, Plaintiff agreed to a revised version of Lyft’s
    Terms of Service, dated April 1, 2021. Dkt. 17-2 at 8 (McGowan Decl. ¶ 26). Like the 2016
    Terms of Service, the 2021 version notifies users that the “Terms of Service constitute a legally
    binding agreement” between the user and Lyft. Id. at 7 (McGowan Decl. ¶ 23). And, like the
    2016 Terms of Service, the 2021 Terms of Service includes language on the first page of the
    agreement highlighting the arbitration clause, id.; see also Dkt. 17-4 at 2 (April 1, 2021 Terms of
    Service), and, then, later in the agreement, includes a detailed arbitration clause, Dkt. 17-4 at 17-
    24. Unlike the 2016 Terms of Service, however, the 2021 Terms of Service is offered as a
    “scrollwrap” agreement, see Dkt. 17-1 at 10—that is, an agreement that “is like a ‘clickwrap,’
    but [where] the user is presented with the entire agreement,” which the user can scroll through,
    and an “I Agree” button to click on to indicate the user’s assent, Selden, 
    2106 WL 6476934
    , at
    *4. The following image depicts the screen as it would initially appear, including the reference
    and hyperlink to the arbitration clause, as it appears on the first page:
    5
    Dkt. 17-2 at 7 (McGowan Decl. ¶ 23).
    In May 2022, Plaintiff initiated this action in the Superior Court of the District of
    Columbia against Lyft, Inc. and Lyft Bikes and Scooters, LLC, as well as Segway, Inc., Segway
    Robotics, Inc., Ninebot, Inc. and Xiaomi USA, LLC.1 Dkt. 1 at 3; Dkt. 1-1 at 7-8. Plaintiff
    asserts the following claims for negligence, 
    id.
     at 13–39 (Compl. ¶¶ 22–105); product liability,
    defects in design and manufacture, 
    id.
     at 39–54 (Compl. ¶¶ 107–204); strict liability negligent
    design and manufacture, 
    id.
     at 54–71 (Compl. ¶¶ 205–295); and breach of implied warranty, 
    id.
    at 71–84 (Compl. ¶¶ 296–365). According to the Complaint, at all relevant time, Defendants
    1
    The parties have stipulated to the dismissal of Defendant Xiaomi USA, LLC from this case
    without prejudice. See Dkt. 15; Min. Order (07/07/2022).
    6
    “owed a continuing duty of care to Plaintiff Gambo, to inspect, maintain, repair, monitor,
    service, design, and/or manufacture its scooters, including” by ensuing that such scooters “were
    in a reasonably safe condition for use by members of the public, with due care and regard for
    dangerous conditions that pose a risk of harm to persons lawfully riding” them. Id. at 12
    (Compl. ¶ 15). Invoking the Court’s diversity jurisdiction, the Lyft Defendants removed the case
    to this Court pursuant to 
    28 U.S.C. §§ 1332
    , 1441, and 1446. Dkt. 1 at 3–6.
    Lyft now moves to compel arbitration and to dismiss all claims against it or, in the
    alternative, to stay the action as against it pending the conclusion of arbitration. Dkt. 17 at 1–5.
    Lyft argues that before riding the scooter, Plaintiff created a user profile and electronically
    consented to the 2016 Terms of Service, and before filing this lawsuit, consented to the 2021
    Terms of Service, both of which require the parties to resolve their disputes through binding
    arbitration. Dkt. 17-1 at 6. In response, Plaintiff argues that “it cannot be said that [his]
    acceptance of the September 30, 2016, Lyft Terms of Service put him on reasonable notice that
    he was agreeing to forego his judicial rights in exchange for forced arbitration,” Dkt. 25 at 4, and
    that the 2021 Terms of Service do not apply retroactively, id. at 6.2
    II. LEGAL STANDARD
    The Court must evaluate Lyft’s motion to compel arbitration “as if it were a request for
    summary disposition of the issue of whether or not there had been a meeting of the minds on the
    agreement to arbitrate.” Aliron Int’l, Inc. v. Cherokee Nation Indus., Inc., 
    531 F.3d 863
    , 865
    (D.C. Cir. 2008) (cleaned up). “Although a motion to compel arbitration is similar to a motion
    for summary judgment in framing the burden of proof, the two motions are of course not
    2
    After Lyft Defendants filed its motion, all parties requested that the Court stay the Rule 26(f)
    deadlines pending its decision, and the Court granted that request. Dkt. 18 at 1; Min. Order
    (07/18/2022). An order addressing next steps will issue separately.
    7
    identical.” Jin v. Parsons Corp., 
    966 F.3d 821
    , 827 (D.C. Cir. 2020). Most notably, the Court
    “cannot postpone deciding the question of arbitrability vel non and allow the case to proceed on
    the merits,” but rather must consider arbitrability at the outset of litigation. 
    Id.
    “Because the party seeking to enforce an arbitration agreement bears the burden of
    proving that the other party agreed to arbitrate, the party seeking to compel arbitration must first
    present evidence sufficient to demonstrate an enforceable agreement to arbitrate.” Osvatics v.
    Lyft, Inc., 
    535 F. Supp. 3d 1
    , 9 (D.D.C. 2021) (internal citations and quotation marks omitted).
    “The burden then shifts to the non-moving party to raise a genuine issue of material fact as to the
    making of the agreement, using evidence comparable to that identified in Rule 56.” 
    Id.
     (internal
    citations and quotation marks omitted). “The court must grant summary judgment with respect
    to the formation of an arbitration agreement if the pleadings and evidence show that there is no
    genuine issue as to any material fact and that the moving party is entitled to judgment as a matter
    of law.” 
    Id.
     (internal citations and quotation marks omitted). But if the Court concludes that a
    “genuine dispute of material fact exists as to the making of the arbitration agreement, including
    whether the parties assented to the agreement,” the case must “proceed summarily to trial solely
    on the issue of arbitrability.” Jin, 966 F.3d at 827 (internal quotations omitted).
    III. ANALYSIS
    The present dispute between the parties is narrow one. Plaintiff does not dispute that he
    clicked on the button stating “I understand and agree to Lyft’s Terms of Service and Privacy
    Policy”; that the 2016 Terms of Service include an arbitration clause and that his claims fall
    within the scope of that clause; and that the 2016 Terms of Service were in effect at the time he
    suffered his injuries and that the agreement, if any, survived the termination of his relationship
    with Lyft. Plaintiff, instead, seeks to avoid arbitration on two grounds. First, although he
    8
    concedes that the 2016 Terms of Service are otherwise “enforceable,” he maintains that this
    agreement did “not form an enforceable agreement to arbitrate.” Dkt. 25 at 3 (upper case
    changed to lower case). Second, he maintains that the 2021 Terms of Service do not apply
    retroactively to his claims, which accrued almost a year before the updated Terms of Service
    took effect. Id. at 6. The Court need resolve only the first issue, which is dispositive of the
    parties’ obligation to arbitrate: Plaintiff “agreed to arbitrate his claims against [Lyft] because he
    had reasonable notice of the [2016] Terms of Service and the arbitration clause therein” and
    accepted that condition, Selden, 4 F.4th at 155, and nothing occurring after Plaintiff and Lyft
    agreed to arbitrate claims rescinded that agreement.
    A.     The Federal Arbitration Act
    “Section 2 of the Federal Arbitration Act (FAA) makes agreements to arbitrate ‘valid,
    irrevocable, and enforceable, save upon such grounds as exist at law or in equity for the
    revocation of any contract.’” AT&T Mobility LLC v. Concepcion, 
    563 U.S. 333
    , 336 (2011)
    (quoting 
    9 U.S.C. § 2
    ). The FAA “reflec[s] both a liberal federal policy favoring arbitration, and
    the fundamental principle that arbitration is a matter of contract,” and so “courts must place
    arbitration agreements on equal footing with other contracts, and enforce them according to their
    terms.” Id. at 339 (internal citations and quotation marks omitted).
    Plaintiff does not dispute that the FAA governs the arbitration agreement contained in
    Lyft’s Terms of Service. See Dkt. 28 at 5 n.2; see also Dkt. 17-4 at 17 (“This Agreement to
    arbitrate . . . is governed by the Federal Arbitration Act”). The FAA applies to “written
    provision[s] in any . . . contract evidencing a transaction involving commerce,” 
    9 U.S.C. § 2
    ,
    which includes “commerce . . . in the District of Columbia . . . or between the District of
    Columbia and any State or Territory or foreign nation,” 
    id.
     § 1. Plaintiff alleges that he rented
    9
    the Lyft scooter in the District of Columbia, Dkt. 1-1 at 11–12 (Compl. ¶¶ 10–11, 14), which is
    sufficient to establish a transaction involving commerce under the FAA, see Ruiz v. Millennium
    Square Residential Ass’n, 
    156 F. Supp. 3d 176
    , 180 (D.D.C. 2016). The Court must,
    accordingly, “‘rigorously’ . . . ‘enforce [the] arbitration agreement[,]” if one exists, “according to
    [its] terms.’” Epic Sys. Corp. v. Lewis, 
    138 S. Ct. 1612
    , 1621 (2018) (quoting Am. Exp. Co. v.
    Italian Colors Rest., 
    570 U.S. 228
    , 233 (2013)).
    B.      Whether There Is an Enforceable Agreement to Arbitrate.
    “Because arbitration is a contractual matter,” the Court must “first determine whether the
    parties have agreed to arbitrate by looking to state contract law.” Selden, 4 F.4th at 156; see also
    Henry Schein, Inc. v. Archer & White Sales, Inc., 
    139 S. Ct. 524
    , 530 (2019) (“[B]efore referring
    a dispute to an arbitrator, the court determines whether a valid arbitration agreement exists.”);
    First Options of Chicago, Inc. v. Kaplan, 
    514 U.S. 938
    , 944 (1995) (“When deciding whether the
    parties agreed to arbitrate a certain matter . . . courts generally . . . should apply ordinary state-
    law principles that govern the formation of contracts.”); Osvcatics, 535 F. Supp. 3d at 10
    (similar); Schwab v. MissionSide, LLC, No. CV 20-2376, 
    2021 WL 5138445
    , at *4 (D.D.C. Nov.
    4, 2021) (similar). Plaintiff maintains that the Court should look to the law of “the District of
    Columbia” to determine “whether the parties entered into a valid and binding arbitration
    agreement,” Dkt. 25 at 3, while the 2016 Terms of Service provide that the agreement “shall be
    governed by the laws of the State of California[,] without regard to choice of law principles,”
    Dkt. 17-3 at 20. The D.C. and California law requirements for formation of a binding contract,
    however, do not differ in material respects.
    In Selden v. Airbnb, the D.C. Circuit considered a case much like this one. There,
    “[w]hen Gregory Selden signed up for Airbnb, he was presented with a sign-in wrap—a
    10
    webpage that informs the user he is agreeing to certain terms by signing up.” 4 F.4th at 152.
    Unlike in this case, the “sign-up screen” did not require the user to click on a box indicating
    agreement, but rather stated: “By signing up, I agree to Airbnb’s Terms of Service, Privacy
    Policy, Guest Refund Policy, and Host Guarantee Terms.” Id. at 152–53. The references to each
    of those documents appeared in red and included a hyperlink to the relevant document. Id. at
    153. Airbnb’s Terms of Service, in turn, “included a clause requiring that all disputes be
    resolved by arbitration.” Id. at 152.
    “On appeal, Selden argue[d] that he did not agree to arbitrate because Airbnb’s sign-up
    screen failed to put him on notice of the arbitration clause in its Terms of Service.” Id. at 152.
    The D.C. Circuit rejected that argument. Id. at 155. Applying California contract law, the court
    considered whether, even if Selden “lacked actual notice of the terms,” he could “be bound if he
    manifested his consent and ‘a reasonably prudent user would have been on inquiry notice of the
    terms.’” Id. at 156 (cleaned up) (quoting Meyer v. Uber Techs., Inc., 
    868 F.3d 66
    , 74-75 (2d Cir.
    2017). The court explained that “[t]o determine whether a sign-up wrap provides reasonable
    notice of the terms to which the user is agreeing,” courts should to “look to the layout and
    language of the site’ to decide whether it would provide a ‘reasonably prudent smartphone user’
    with ‘reasonable notice that a click’—i.e., signing up—‘will manifest assent to an agreement,’”
    
    id. at 156
     (quoting Meyer, 
    868 F.3d at 75, 77
    ). In that case, the Court concluded that the sign-in
    screen’s “simple design” with the “terms and policies appear[ing] in red text against a white
    background” with hyperlinks “placed Seldon on reasonable notice that by signing up he agreed
    to the Terms of Service.” 
    Id. at 156
    . The court further explained, “[w]hether Selden read those
    Terms [wa]s irrelevant because he was on inquiry notice.” 
    Id. at 157
    .
    11
    In all respects, this case is on all fours with Selden. Here, as in Selden, the user was
    presented with a sign-up page that provided “reasonable notice that a click [would] manifest
    assent to an agreement.” 
    Id. at 156
    . Here, as in Selden, that notice included a bold colored
    hyperlink—in bright pink in this case—to the relevant terms and conditions. 
    Id.
     Here, as in
    Selden, “the sign-in appeared on a single screen for a [smartphone] user . . . and required no
    scrolling to see the notice of the Terms of Service.” 
    Id.
     at 156–57. And, here, as in Selden, “the
    notice was ‘clearly legible, appropriately sized, and unobscured by other visual elements.” 
    Id. at 157
    . Indeed, if anything, this case presents clearer evidence of the user’s assent than occurred in
    Selden. Here, unlike in Selden, the user was required to click on a box next to the phrase “I
    understand and agree to Lyft’s Terms of Service and Privacy Policy,” expressly and directly
    manifest his agreement. Under these circumstances, “[a]ny reasonable smartphone user would
    understand that” by clicking on that box and then clicking on “Next,” he was agreeing to those
    terms. 
    Id.
    Nor does California law, which the D.C. Circuit applied in Selden, and D.C. law, which
    Plaintiff argues applies here, differ in any material respect. As the D.C. Circuit explained in
    Selden, the question “[w]hether mutual consent exists ‘is determined by objective rather than
    subjective criteria, the test being what outward manifestations of consent would leave a
    reasonable person to believe.’” 
    Id. at 156
     (quoting Monster Energy Co. v. Schechter, 
    249 Cal. Rptr.3d 295
    , 301 (2019)). “Even if an offeree lacked actual notice of the terms,” moreover, “he
    may be bound if he manifested his consent and ‘a reasonably prudent user would [have] be[en]
    on inquiry notice of the terms.’” Id. at 156 (quoting Meyer v. Uber Techs., Inc., 
    868 F.3d 66
    , 74-
    75 (2d Cir. 2017)). The same is true under D.C. law, which also requires mutual consent to
    create an enforceable contract, Eastbanc, Inc. v. Georgetown Park Assocs. II, L.P., 
    940 A.2d 12
    996, 1003–04 (D.C. 2008), and mandates that, “absent fraud or mistake, one who signs a contract
    is bound by a contract which he has an opportunity to read whether he does so or not,” Forrest v.
    Verizon Commc’ns, Inc., 
    805 A.2d 1007
    , 1010 (D.C. 2002) (internal citation and quotation marks
    omitted); see also Proulx v. 1400 Pennsylvania Ave., SE, LLC, 
    199 A.3d 667
    , 672 (D.C. 2019).
    In Forrest, the D.C. Court of Appeals considered the enforceability of a forum selection
    clause in Verizon’s Internet Services Access Agreement. 
    805 A.2d at 1009-10
    . The court first
    had to address “whether the existence of the clause was reasonably communicated to the
    plaintiff.” 
    Id. at 1010
     (internal citation and quotation marks omitted). The Agreement was
    presented “in a scroll box on [users’] computer monitors, where only a small portion of the
    document [wa]s visible at any one time,” and where “[t]he contract [wa]s entered into by the
    subscriber clicking an ‘Accept’ button.” 
    Id.
     Users had to agree to the terms to subscribe. 
    Id.
    The court held that the “appellant was provided adequate notice of the forum selection clause,”
    relying on the “general rule” that “one who signs a contract is bound by” it, regardless whether
    he reads it. 
    Id.
     (internal citation and quotation marks omitted). Like the plaintiffs in Seldon and
    Forrest, Plaintiff is bound by an electronic agreement reasonably communicated to him,
    regardless of whether he actually read it.
    Numerous other judicial decisions have concluded that clickwrap and similar electronic
    agreements are enforceable.3 Most notably, in another case involving Lyft, then-Judge Jackson
    explained that “Lyft’s method of obtaining drivers’ assent to its Terms of Service—presenting
    3
    See, e.g., DeJohn v. The .TV Corp. Int’l, 
    245 F. Supp. 2d 913
    , 919 (N.D. Ill. 2003) (explaining
    that “failure to read a contract is not a get out of jail free card,” and that the “same rule applies to
    electronic contracts”); Koresko v. RealNetworks, Inc., 
    291 F. Supp. 2d 1157
    , 1162–63 (E.D. Cal.
    2003) (“When Plaintiff clicked the click-box on the screen marked, ‘I agree’ on Defendant’s
    website, he expressly agreed to litigate any claims . . . exclusively in the State of Washington.”);
    i.Lan Sys., Inc. v. Netscout Serv. Level Corp., 
    183 F. Supp. 2d 328
    , 338 (D. Mass. 2002)
    (enforcing a “clickwap license agreement”).
    13
    the terms of the agreement and requiring users to click ‘I agree’ before they can access the
    service—constitutes a valid means of offer and acceptance.” Osvatics, 535 F. Supp. 3d at 11
    (citations omitted). The Court accordingly rejects Gambo’s argument that the arbitration
    provision is unenforceable because he was not on reasonable notice of it.
    Because Plaintiff does not otherwise dispute that his claims are subject to arbitration, that
    resolves the matter, and the Court need not reach Lyft’s arguments regarding its 2021 Terms of
    Service.
    C.     Remedy
    Finally, the Court must decide whether to dismiss Plaintiff’s claims against Lyft or
    whether, instead, to stay proceedings with respect to those claims. “There is presently a circuit
    split on the question whether, when a motion to compel arbitration is granted, the case should be
    stayed pending the resolution of arbitration or rather dismissed in favor of arbitration.” Sakyi v.
    Estée Lauder Companies, Inc., 
    308 F. Supp. 3d 366
    , 387 & n.9 (D.D.C. 2018); L. Firm of
    LarJack, PLLC v. Citibank, N.A., No. CV 21-1592, 
    2021 WL 4192030
    , at *6 (D.D.C. Sept. 15,
    2021). Section 3 of the FAA provides that courts “shall on application of one of the parties stay
    the trial of the action until such arbitration has been had.” 
    9 U.S.C. § 3
     (emphasis added). “The
    circuits are split, however, on whether § 3 mandates a stay or if it permits a court to dismiss a
    lawsuit when all of the claims before it are subject to an arbitration agreement.” L. Firm of
    LarJack, PLLC, 
    2021 WL 4192030
    , at *6 (emphasis omitted).
    Here, the Court concludes that there is no reason to dismiss Plaintiff’s claims at this time.
    As the First Circuit has observed, the principal difference between staying a case pending
    arbitration and dismissing the case is that “[a]n order compelling arbitration and staying the
    action isn’t immediately appealable,” while “an order compelling arbitration and dismissing the
    14
    action is.” Johnmohammadi v. Bloomingdale’s, Inc., 
    755 F.3d 1072
    , 1074 (1st Cir. 2014)
    (internal citations omitted). In this case, however, that distinction does not make a difference.
    Even if the Court were to dismiss Plaintiff’s claims against Lyft, that decision would not be
    subject to immediate appeal because other claims remain pending against Segway, Inc., Segway
    Robotics, Inc., and Ninebot, Inc. See Fed. R. Civ. P. 54(b) (“any order or other decision . . . that
    adjudicates fewer than all the claims or rights and liabilities of fewer than all the parties does not
    end the action as to any of the claims or parties”). Although courts may, at times, enter partial
    final judgment pursuant to Rule 54(b), no one asked the Court to do so in this case, nor can the
    Court discern a basis for doing so.
    The Court will, accordingly, stay all claims against Lyft pending further order of the
    Court.
    CONCLUSION
    For the foregoing reasons, Lyft, Inc. and Lyft Bikes and Scooters, LLC’s Motion to
    Compel Arbitration and to Dismiss or Stay is GRANTED; the parties are hereby
    COMPELLED to submit Plaintiff’s claims against Lyft, Inc. and Lyft Bikes and Scooters, LLC
    to binding arbitration consistent with the FAA; and all of Plaintiff’s claims against Lyft, Inc. and
    Lyft Bikes and Scooters LLC are hereby STAYED pending further order of the Court.
    SO ORDERED.
    /s/ Randolph D. Moss
    RANDOLPH D. MOSS
    United States District Judge
    Date: November 15, 2022
    15