Coakley-Simelton v. Georgetown University ( 2020 )


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  •                              UNITED STATES DISTRICT COURT
    FOR THE DISTRICT OF COLUMBIA
    TAMMI COAKLEY-SIMELTON,
    Plaintiff,
    v.                                                No. 18-cv-2014 (DLF)
    GEORGETOWN UNIVERSITY, et al.,
    Defendants.
    MEMORANDUM OPINION
    Tammi Coakley-Simelton brings this action against her employer, Georgetown
    University, and three of its employees, Annamarie Bianco, Laura Soerensson, and Wallace
    Michael Canter. See Compl., Dkt. 1. She alleges that the defendants retaliated and discriminated
    against her based on her race, in violation of Title VII, 42 U.S.C. § 2000e, et seq. (Title VII), and
    the District of Columbia Human Rights Act (DCHRA), 
    D.C. Code §§ 2
    –1401.01 et seq. 
    Id.
    Before the Court is the defendants’ Motion for Summary Judgment, Dkt. 24. For the reasons
    that follow, the Court will grant the motion.
    I.      BACKGROUND
    A.     Coakley-Simelton’s Start at Georgetown
    Coakley-Simelton began working at Georgetown on September 9, 2013. 1 Defs.’
    Statement of Undisputed Material Facts (Defs.’ Statement of Facts) ¶ 2, Dkt. 24. As relevant
    here, Georgetown’s job classification system uses two titles for each position: a “job title,” which
    “broadly describes that employee’s job responsibilities and requisite job qualifications,” and a
    1
    The Court cites to the defendants’ Statement of Facts if a fact is undisputed. If a fact is
    disputed, the Court will indicate as such.
    “business title,” which defaults to the job title “unless the hiring official when writing the
    position description includes a different, more specific title.” 
    Id. ¶ 4
    . When she started working
    at Georgetown, Coakley-Simelton held the job title of “Program Manager 1 (Administrative)”
    and the business title of “Associate Director for Student Records and Accounts.” 
    Id. ¶ 3
    .
    This position was located in the Office of the University Registrar (Registrar’s Office),
    reporting to Associate University Registrar Felicidad Bunuan. 
    Id. ¶ 5
    . Within the Registrar’s
    Office, Coakley-Simelton provided registration and student account services to Georgetown’s
    School of Continuing Studies. 
    Id. ¶ 6
    . Her starting salary in 2013 was               and every year
    since, she has received a merit-based raise. 
    Id.
     ¶¶ 8–9. In 2016, she received an additional raise
    for taking on new responsibilities. 
    Id. ¶ 9
    . Her current annual salary is                
    Id. ¶ 10
    .
    Defendant Michael Canter works as an Assistant Dean at the School of Continuing
    Studies. 
    Id. ¶ 18
    . While the defendants state that he has “never been [her] manager, set her job
    duties, controlled her compensation or other benefits, or conducted her evaluations,” 
    id. ¶ 19
    ,
    Coakley-Simelton asserts that he had the ability to assign her work, remove responsibilities from
    her, evaluate her performance, redirect her assignments, and provide input that informed her
    performance evaluation. Pl.’s Statement of Disputed Facts (Pl.’s Statement of Facts) ¶ 19, Dkt.
    35-1. In January 2014, Bunuan asked Canter for feedback on Coakley-Simelton’s performance.
    Defs.’ Statement of Facts ¶ 20. He noted her “consistent questioning of my authority” and her
    “lack of timeliness when performing necessary tasks during high peak registration seasons.” 
    Id. ¶ 20
    .
    B.     Coakley-Simelton’s 2014 IDEAA Complaint
    On March 16, 2014, Coakley-Simelton filed a complaint with Georgetown’s Office of
    Institutional Diversity, Equity and Affirmative Action (IDEAA) against another employee in the
    2
    School of Continuing Studies, Rachel Godlove, for allegedly discriminating against her on the
    basis of age and personal appearance. 
    Id.
     ¶¶ 13–14. Canter was among those interviewed in
    connection with this complaint. 
    Id. ¶ 18
    . IDEAA concluded that Coakley-Simelton failed to
    establish her claims of disparate treatment, harassment, and retaliation. See Defs.’ Mot. Ex. 7
    (IDEAA Report) at 11–15, Dkt. 24-3.
    C.      Coakley-Simelton’s Additional Duties
    Between spring 2015 and March 2016, Coakley-Simelton was asked to assume new
    responsibilities for the School of Continuing Studies involving admissions, non-credit students,
    and academic affairs. 
    Id. ¶ 22
    . In her deposition, Coakley-Simelton said that her workload had
    “become too much work for one person to do.” Defs.’ Mot. Ex. 2 (Coakley-Simelton Dep.) at
    66:12–15, Dkt. 24-3. In late 2015, she emailed the IDEAA with a “concern” she wanted to
    discuss. Defs.’ Statement of Facts ¶ 25. She met twice with an IDEAA employee, Tonya
    Turner. 
    Id.
    The parties have differing accounts of what happened in those meetings. According to
    the defendants, in the first meeting, Coakley-Simelton said that “additional duties had been
    ‘pushed’ onto her when other employees left, and that male employees had received raises when
    she had not,” and in the second meeting, she said that “she thought there was a ‘gender bias and
    racial component’ to how work and raises were being distributed.” 
    Id. ¶ 26
    . According to
    Coakley-Simelton, in both meetings, she told Turner that “she believed she was being
    discriminated against on the basis of race with regards to work assignments and employer
    resources” and that she was “being retaliated against as a result of voicing her complaints of
    disparate treatment.” Pl.’s Statement of Facts ¶ 26.
    3
    On March 10, 2016, Coakley-Simelton received a salary increase, backdated to
    December 2015, to compensate her for these additional duties. Defs.’ Statement of Facts ¶ 23.
    Coakley-Simelton does not dispute that she received a raise. See Pl.’s Statement of Facts ¶ 23.
    However, she does assert that Georgetown, despite her “repeated requests,” denied her
    “additional compensation and administrative support” for this position, while her “Caucasian
    male colleague was approved for both a salary increase and administrative assistance.” 
    Id.
    D.      Reorganization of the Registrar’s Office
    In August 2016, Georgetown hired Annamarie Bianco as the University Registrar. Defs.’
    Statement of Facts ¶ 28. Bianco met with Coakley-Simelton several times during the fall of that
    year “about her duties and responsibilities.” 
    Id. ¶ 31
    . In one conversation, Coakley-Simelton
    told Bianco that she “felt she had been discriminated against by the prior administration.” 
    Id. ¶ 35
    . Bianco discussed with Coakley-Simelton the concept of the “invisible backpack,” which
    the defendants state “was the subject of a well-known academic paper on critical race theory by
    Peggy McIntosh that encouraged white people to understand and combat the consequences of
    white privilege.” 
    Id. ¶ 36
    . Coakley-Simelton asserts that she had no familiarity with this article
    and interpreted these comments as “confirmation” that Bianco had “been raised to believe that
    whites do and should receive preferential treatment over blacks.” Pl.’s Statement of Facts ¶ 36.
    The defendants also state that during this time period, Bianco learned that Coakley-Simelton did
    not have an assigned desk in the main campus location of the Registrar’s Office, so she “mad[e]
    a desk available to her” in November 2016. Defs.’ Statement of Facts ¶ 39. Coakley-Simelton
    asserts that she was “assigned to a storage area.” Pl.’s Statement of Facts ¶ 39.
    In 2017, Coakley-Simelton gave a presentation to employees in the Registrar’s Office,
    including Bianco, about her work. 
    Id. ¶ 40
    . During this meeting, she said she wanted a team of
    4
    employees to help her accomplish her assigned tasks. 
    Id. ¶ 41
    . She said nothing during this
    presentation about racial discrimination. Id.; see also Coakley-Simelton Dep. at 58:10–:19.
    In July 2017, Bianco announced that Georgetown was reorganizing the Registrar’s
    Office. Defs.’ Statement of Facts ¶ 42. As part of this reorganization, she created a new
    Registration and Enrollment Services team and “made changes to areas involving veterans and
    academic records.” 
    Id. ¶ 43
    . Effective August 7, 2017, Coakley-Simelton’s job title changed
    from Program Manager 1 to Assistant Registrar. 
    Id. ¶ 44
    . The change “benefitted
    [Coakley-Simelton] because it placed her in a job classification category with a higher potential
    salary.” 
    Id. ¶ 45
    . Her business tile did not change. 
    Id. ¶ 46
    .
    In November 2017, Coakley-Simelton met with Rosemary Kilkenny, the University’s
    Vice President and head of IDEAA. 
    Id. ¶ 47
    . According to Kilkenny’s notes from the meeting,
    Coakley-Simelton “[felt] that her temporarily assigned job responsibilities need[ed] to [be]
    curtailed.” 
    Id. ¶ 48
    . The parties dispute whether Coakley-Simelton brought up issues of racial
    discrimination during this discussion. See id.; Pl.’s Statement of Facts ¶ 48. About a month
    later, she emailed Georgetown’s Department of Human Resources “expressing a desire to
    discuss some longstanding, and continuing employment issues.” Defs.’ Statement of Facts ¶ 49.
    Coakley-Simelton then met with Tania Draghi, an HR representative, on December 20, 2017,
    and emailed Draghi thanking her “for her suggestions about things to discuss with her
    supervisor.” 
    Id. ¶ 50
    . Coakley-Simelton asserts, and the defendants do not appear to dispute,
    that she discussed issues of race discrimination in this meeting. See Pl.’s Statement of Facts ¶
    49; Defendants’ Response to Plaintiff’s Asserted Disputed Facts (Defs.’ Response to Disputed
    Facts) ¶ 49, Dkt. 36-1. Aside from her general conversations with Bianco in fall 2016 regarding
    discrimination, Coakley-Simelton never directly complained of discrimination to any of the
    5
    defendants. 
    Id. ¶ 51
    . Coakley-Simelton represents that this fact is disputed and says she made
    “multiple complaints” about race discrimination to Bianco, see Pl.’s Statement of Facts ¶ 51, but
    in support, she only cites to deposition transcripts referencing the 2016 conversations with
    Bianco.
    In January 2018, Coakley-Simelton sent an email with the subject line “An Open-letter to
    SCS” to several managers and administrators at the School of Continuing Studies—including
    Canter—and copied Bianco. Defs.’ Statement of Facts ¶ 54; see also Defs.’ Mot. Ex. 12
    (Coakley-Simelton’s Open Letter), Dkt. 24-3. In the email, she wrote that “it has come to my
    attention today that some program concerns have been raised regarding the many requests
    programs or departments have submitted to me for processing recently but have yet to be
    completed.” 
    Id.
     She said that she had “made several requests to management,” but had been
    “refused assistance each time.” 
    Id.
     She concluded by saying she was “hopeful that with some
    pending upcoming changes” within the Registrar’s Office, she could once again provide “speedy
    service.” 
    Id.
     The letter did not mention allegations of racial discrimination. 
    Id.
    Bianco emailed Coakley-Simelton that afternoon asking to meet with her about the
    “many requests” she made in her letter. Defs.’ Statement of Facts ¶ 59. Coakley-Simelton
    replied that “we have spoken about so much initially, and you have been very busy with all the
    wonderful changes you have made to the office so far, it is understandable you may not recall.”
    
    Id. ¶ 59
    . Bianco then wrote to Kristen Consolo, the chief of staff of the School of Continuing
    Studies, asking her to set up a meeting and saying, “I was taken off guard as the backlog
    [Coakley-Simelton] is referencing was brought to her attention today and her email is the first I
    am hearing of it. With that, I am concerned regarding other issues which may exist that have yet
    to be escalated as well.” 
    Id. ¶ 60
    . In a sworn declaration, Bianco says the email “made clear” to
    6
    her that Coakley-Simelton’s desire to have more staff working with her “did not match” Bianco’s
    reorganization plan for the Registrar’s Office. Defs.’ Mot. Ex. 6 (Bianco Decl.) ¶ 14, Dkt. 24-3.
    In early 2018, Bianco implemented changes to the structure of the Registrar’s Office.
    Defs.’ Statement of Facts ¶ 64. Previously, the Registrar’s Office had been organized to group
    employees “primarily by the University school or departments they served”—for example,
    Coakley-Simelton provided registrar services for only the School of Continuing Studies—but
    Bianco changed its structure to group employees “by job function rather than school.” 
    Id.
     ¶¶ 63–
    64. In February 2018, she assigned Coakley-Simelton to a newly-created Registration Team to
    handle “registration-related tasks across the University.” 
    Id. ¶¶ 65, 67
    . Bianco asserts that she
    placed Coakley-Simelton on this team because registration “had been one of her core job
    functions for years.” Bianco Decl. ¶ 17. In her new role, initially Coakley-Simelton’s salary, job
    title (Assistant Registrar), and business title (Associate Director for Student Records and
    Accounts) did not change. Defs.’ Statement of Facts ¶ 71.
    E.      The Written Warning
    The head of Coakley-Simelton’s new team, Laura Soerensson, scheduled an introductory
    meeting with Coakley-Simelton on February 28, 2018. 
    Id. ¶ 74
    . Before the meeting, School of
    Continuing Studies Assistant Dean Crystal Williams told Soerensson about two
    registration-related requests regarding “Termination of Matriculation” lists, which
    Coakley-Simelton had failed to act on “for weeks.” 
    Id. ¶ 75
    . Soerensson raised the issue with
    Bianco, but because Bianco could not attend the meeting with Coakley-Simelton, she
    recommended that Deputy Registrar Amynah Mithani attend instead. 
    Id. ¶ 76
    .
    In an email to Coakley-Simelton before the meeting, Soerensson said she “encourage[s]”
    Coakley-Simelton to bring her laptop. Defs.’ Mot. Ex. 25 (February 27–28, 2018 Email Chain),
    7
    Dkt. 24-3. Coakley-Simelton did not bring her laptop to the meeting. See Defs.’ Statement of
    Facts ¶ 80. Soerensson sent Coakley-Simelton an email after the meeting that said she “asked
    [Coakley-Simelton] clearly three times to bring your computer and each time you refused. The
    purpose of bringing your computer was to review your backlogged work load.” Defs.’ Mot. Ex.
    27 (March 2–3, 2018 Email Chain), Dkt. 24-3. Coakley-Simelton disputes that she was told to
    bring her laptop to the meeting, that Soerensson “did not clearly ask three times” that she get her
    laptop, and that she “did not refuse.” Coakley-Simelton Dep. at 148:3–:7. But in an email
    Coakley-Simelton sent summarizing the meeting, she stated that Soerensson and Mithani
    “wanted me to have a laptop at this meeting.” Defs.’ Mot. Ex. 28 (March 1, 2018 Email Chain),
    Dkt. 24-3.
    At the meeting, the three discussed the overdue “Termination of Matriculation” list
    requests and “how the rest of the Registration Team had completed those requests while
    [Coakley-Simelton] was out on leave.” Defs.’ Statement of Facts ¶ 78. Soerensson directed
    Coakley-Simelton to determine “how many emails she failed to answer and send them to the
    Registration Team.” 
    Id. ¶ 81
    . After the meeting, Coakley-Simelton forwarded “30 to 40”
    outstanding emails. 
    Id. ¶ 82
    ; see also Defs.’ Mot. Ex. 29. Bianco emailed Soerensson saying
    she thought this was “a lot” and that she “can’t understand how [Coakley-Simelton] thinks this
    would be acceptable.” Defs.’ Statement of Facts ¶ 82.
    On March 22, 2018, Soerensson gave Coakley-Simelton a “Written Warning Regarding
    Performance,” addressing her refusal to bring her laptop to the February 28 meeting and the
    “significant email backlog requests she had allowed to accumulate.” 
    Id.
     ¶¶ 83–84; see also
    Defs.’ Mot. Ex. 30 (Written Warning), Dkt. 24-3. The written warning required
    Coakley-Simelton to provide Soerensson with a “Weekly Update” form “listing communications
    8
    to which she had failed to respond.” 
    Id. ¶ 85
    . Soerensson read the written warning to
    Coakley-Simelton, but she refused to sign it. 
    Id.
    Coakley-Simelton then spoke to Bianco about the written warning. 
    Id. ¶ 86
    . Bianco told
    her that “this is an official means to communicate [Soerensson’s] expectations as her supervisor
    and inform her of an action that was unacceptable,” and that Soerensson had “expressed and
    acknowledged her recent improvements and hope[s] that this letter does not impede that
    improvement.” 
    Id.
     Coakley-Simelton responded that Bianco had “answered her question” and
    that she “understands what has been communicated.” 
    Id.
     Bianco wrote an email to Soerensson
    saying that she hoped “the team can get pas[t] this and continue to flourish.” 
    Id. ¶ 87
    . On March
    23, 2018, Coakley-Simelton provided a written “rebuttal” to Soerensson, Bianco, and Draghi, in
    response to the written warning in which she disputed much of the reprimand and claimed that
    she had been subjected to racial discrimination and retaliation. Pl.’s Opp’n Ex. 23 (Written
    Warning Rebuttal), Dkt. 35-1.
    F.      Change in Position Description
    In January 2018, Bianco and Soerensson began updating the position descriptions for the
    three members of the Registration Team, including Coakley-Simelton. Defs.’ Statement of Facts
    ¶ 97. Bianco asserts that the changes in Coakley-Simelton’s job description were “the most
    significant” because “she had transitioned from independently providing a range of services” for
    one school, the School of Continuing Studies, to “working at the main office with a team
    providing registration-focused services to all schools,” whereas the other two members of the
    Registration Team “had previously been more focused on academic records and registration.”
    Bianco Decl. ¶ 22. Bianco and Soerensson changed Coakley-Simelton’s business title, Associate
    Director for Student Records and Accounts, to match her job title, Assistant Registrar. 
    Id. ¶ 23
    .
    9
    Coakley-Simelton had held this job title since July 2017. Defs.’ Statement of Facts ¶ 99. Bianco
    asserts that they decided to change her business title to match the job title because “she was now
    part of the Registration Team and working only on registration-related duties, making Assistant
    Registrar a more appropriate description of her role” and because “having an Associate Director
    reporting to an Associate Registrar would have been misleading and confusing.” Bianco Decl. ¶
    23. Bianco and Soerensson did not actually change Coakley-Simelton’s business title until
    November 13, 2018. Defs.’ Statement of Facts ¶ 101.
    G.     Senior Staff
    The parties also dispute whether Coakley-Simelton was a member of the senior staff of
    the Registrar’s Office. See Defs.’ Statement of Facts ¶ 32; Pl.’s Statement of Facts ¶ 32.
    Coakley-Simelton asserts that she was part of the senior staff, see Pl.’s Opp’n Ex. 2
    (Coakley-Simelton Decl.) ¶ 5; Pl.’s Opp’n Ex. 1 (Coakley-Simelton Dep.) at 139:14–:15, Dkt.
    35-1, and in support, she provides several email invitations and agendas from senior staff
    meetings that occurred from 2013 to 2018, see Pl.’s Mot. Ex. 20, Dkt. 35-1. She further asserts
    that she was “inexplicably” removed from senior staff “without notification.” Pl.’s Statement of
    Facts ¶ 32. The defendants contend, however, that Coakley-Simelton was not actually a member
    of the senior staff, but “as part of the reorganization process” Bianco invited her and the other
    assistant registrars to take part in senior staff meetings. Defs.’ Statement of Facts ¶ 32. The
    defendants maintain that after the reorganization was complete, Coakley-Simelton and the other
    assistant registrars were no longer invited to the senior staff meetings. Defs.’ Statement of Facts
    ¶ 32.
    10
    H.      Coakley-Simelton’s 2018 Performance Review
    Soerensson was tasked with preparing Coakley-Simelton’s annual performance review
    for the period from April 1, 2017 to March 31, 2018. 
    Id. ¶ 102
    . Because Soerensson had only
    started supervising Coakley-Simelton in February 2018, she reached out to the School of
    Continuing Studies’ Associate Deans, Canter and Michelle Mackie, for feedback on her
    performance. 
    Id. ¶ 103
    .
    Canter said she was “inconsistent” in how quickly she responded to requests, and
    sometimes she needed “multiple reminders.” 
    Id. ¶ 104
    . Canter said that, although
    Coakley-Simelton “was always fairly professional” and “clearly cared very much about how her
    work was perceived,” “she could be argumentative at times and had a hard time with the
    understanding that we are all on the same University team.” 
    Id.
     Further, Coakley-Simelton
    “would allow certain processes for certain programs but deny other programs the same access,”
    such that “it felt as if staff members were getting preferential treatment. [S]taff were often scared
    to speak with her because of the push back they would receive.” 
    Id.
     Mackie said the time
    Coakley-Simelton took to respond to requests varied, as “sometimes they were done
    immediately” and sometimes it took “several business days or weeks,” which led faculty, staff
    and students to “express[] frustration with perceived delays.” 
    Id. ¶ 105
    . Both stated they were
    happy with their services since the Registration Team had been created—Canter called the
    changes “phenomenal” and said they had led to “the best service we have ever received as a
    school,” and Mackie said the prior timeliness issues had been “resolved now that we are working
    with the registration team directly.” 
    Id. ¶ 106
    .
    Soerensson presented Coakley-Simelton with her performance review on May 13, 2018.
    
    Id. ¶ 109
    . On a five-point scale, Soerensson rated her a “3 – Meets Expectations” in some
    11
    categories and a “2 – Needs Improvement” in others, giving her an overall rating of “2 – Needs
    Improvement.” 
    Id. ¶ 108
    . Coakley-Simelton responded with a five-page rebuttal challenging
    every category in the review. See Defs.’ Mot. Ex. 35 (2018 Performance Review & Rebuttal),
    Dkt. 24-3. She claimed Soerensson should not have evaluated her and said the School of
    Continuing Studies administrators provided feedback that was “inaccurate,” “unfair,” “very
    questionable,” and a “damaging character assassination.” 
    Id.
    Coakley-Simelton still received a merit raise shortly after her performance review in July
    2018 and in 2019. See Defs.’ Statement of Facts ¶ 111. As of July 2019,
    Defs.’ Statement of Facts ¶ 111.
    I.      Procedural History
    On May 21, 2018, Coakley-Simelton filed a charge with the Equal Employment
    Opportunity Commission (EEOC) and the District of Columbia Office of Human Rights
    (DCOHR). On May 25, 2018, the EEOC mailed her Right-to-Sue Notice, Compl. ¶ 75 and on
    August 27, 2018, Coakley-Simelton filed suit against Georgetown, Bianco, Soerensson, and
    Canter. See Compl. In her suit, she alleges (1) race discrimination and retaliation in violation of
    Title VII; (2) race discrimination and retaliation in violation of the DCHRA; and (3) intentional
    infliction of emotional distress (IIED). 
    Id.
     ¶¶ 76–121. The defendants moved for summary
    judgment on February 3, 2020. Coakley-Simelton has since dropped her IIED claim, see Pl.’s
    Opp’n at 41, Dkt. 35, so only the Title VII and DCHRA claims remain. For the reasons that
    follow, the Court will grant the defendant’s motion.
    II.    LEGAL STANDARD
    Under Rule 56, summary judgment is appropriate if the moving party “shows that there is
    no genuine dispute as to any material fact and the movant is entitled to judgment as a matter of
    12
    law.” Fed. R. Civ. P. 56(a); see also Anderson v. Liberty Lobby Inc., 
    477 U.S. 242
    , 247–48
    (1986). A “material” fact is one that could affect the outcome of the lawsuit. See Liberty Lobby,
    
    477 U.S. at 248
    ; Holcomb v. Powell, 
    433 F.3d 889
    , 895 (D.C. Cir. 2006). A dispute is “genuine”
    if a reasonable jury could determine that the evidence warrants a verdict for the nonmoving
    party. See Liberty Lobby, 
    477 U.S. at 248
    ; Holcomb, 
    433 F.3d at 895
    . In reviewing the record,
    the court “must draw all reasonable inferences in favor of the nonmoving party, and it may not
    make credibility determinations or weigh the evidence.” Reeves v. Sanderson Plumbing Prods.,
    
    530 U.S. 133
    , 150 (2000).
    A party “opposing summary judgment” must “substantiate [its allegations] with
    evidence” that “a reasonable jury could credit in support of each essential element of [its]
    claims.” Grimes v. District of Columbia, 
    794 F.3d 83
    , 94 (D.C. Cir. 2015). The moving party is
    entitled to summary judgment if the opposing party “fails to make a showing sufficient to
    establish the existence of an element essential to that party’s case, and on which that party will
    bear the burden of proof at trial.” Celotex Corp. v. Catrett, 
    477 U.S. 317
    , 322 (1986).
    III.   ANALYSIS
    A.      Timeliness
    Under Title VII, plaintiffs “must timely exhaust their administrative remedies before
    bringing their claims to court.” Payne v. Salazar, 
    619 F.3d 56
    , 65 (D.C. Cir. 2010) (alterations
    and internal citation omitted). To exhaust administrative remedies, the “person aggrieved” must
    file a charge with the Equal Employment Opportunity Commission within 180 days after the
    alleged unlawful employment practice occurred, but this period is extended to 300 days if the
    person “has initially instituted proceedings with a State or local agency.” 42 U.S.C. § 2000e-
    5(e)(1); see also Ross v. Georgetown Univ., No. 18-cv-0671, 
    2019 WL 2452326
    , at *4 (D.D.C.
    13
    June 12, 2019). Here, Coakley-Simelton filed a charge with both the EEOC and the DCOHR on
    May 21, 2018. Compl. ¶ 74. This means that any alleged adverse action occurring before July
    25, 2017 is time-barred under Title VII.
    The DCHRA has a one-year statute of limitations. 
    D.C. Code § 2-1403.16
    (a).
    Coakley-Simelton filed suit in this action on August 27, 2018. See Compl. The DCHRA’s
    limitations period is tolled while an administrative charge is pending before the EEOC or
    DCOHR, but it begins to run again after the charge is dismissed. 
    D.C. Code § 2-1403.16
    (a); see
    also Ibrahim v. Unisys Corp., 
    582 F. Supp. 2d 41
    , 45–46 (D.D.C. 2008) (filing a charge with the
    EEOC, “which in turn cross-files with the DCOHR pursuant to the worksharing agreement,
    tolls” the DCHRA’s statute of limitations “until the EEOC relinquishes jurisdiction over the
    matter”). Coakley-Simelton filed her charge with the EEOC and DCOHR on May 21, 2018, see
    Compl. ¶ 74, and she received her dismissal and notice of Right-to-Sue on May 25, 2018, see id.
    ¶ 75. Taking those additional four days during which the limitations period was tolled into
    account, any alleged adverse action occurring before August 23, 2017 is time-barred under the
    DCHRA.
    B.      Retaliation Claims
    Title VII’s anti-retaliation provision forbids employer actions that discriminate against an
    employee because he or she has opposed a practice that Title VII forbids. 42 U.S.C. §
    2000e-3(a). The employer “alone” is liable for a violation of Title VII.” Gary v. Long, 
    59 F.3d 1391
    , 1399 (D.C. Cir. 1995); see also Smith v. Janey, 
    664 F. Supp. 2d 1
    , 8 (D.D.C. 2009)
    (“There is no individual liability under Title VII.”). Similarly, the DCHRA makes it unlawful
    for “an employer” to retaliate against a person on account of that person’s opposition to any
    practice made unlawful by the DCHRA. 
    D.C. Code § 2-1402.61
    (a). As relevant here, the
    14
    DCHRA defines “employer” as “any person acting in the interest of such employer, directly or
    indirectly.” 
    D.C. Code § 2-1401.02
    (10).
    Courts analyze claims arising under both Title VII and the DCHRA in the same manner.
    Howard Univ. v. Green, 
    652 A.2d 41
    , 45 (D.C. 1994). Where, as here, a plaintiff relies on
    circumstantial, rather than direct, evidence of retaliation under Title VII or the DCHRA, the
    burden-shifting framework set out in McDonnell Douglas Corp. v. Green, 
    411 U.S. 792
     (1972),
    applies. See Jones v. Bernanke, 
    557 F.3d 670
    , 677 (D.C. Cir. 2009) (Title VII retaliation);
    Carpenter v. Fed. Nat’l Mortgage Ass’n, 
    174 F.3d 231
    , 235–36 n. 3 (D.C. Cir. 1999) (DCHRA
    retaliation).
    Under that framework, the plaintiff bears the initial burden of establishing a prima facie
    case of retaliation. Wiley v. Glassman, 
    511 F.3d 151
    , 155 (D.C. Cir. 2007). To establish a prima
    facie case of retaliation under Title VII and the DCHRA, she must show (1) that she engaged in
    statutorily protected activity; (2) that she was subjected to a materially adverse employment
    action; and (3) that there is sufficient evidence to infer a causal connection between the protected
    activity and the employment action. 
    Id.
     “Adverse actions” in the retaliation context are “not
    limited to discriminatory actions that affect the terms and conditions of employment.”
    Burlington N. & Santa Fe Ry. v. White, 
    548 U.S. 53
    , 64 (2006). But a plaintiff still must show
    “that a reasonable employee would have found the challenged action materially adverse, which
    in this context means it well might have dissuaded a reasonable worker from making or
    supporting a charge of discrimination.” 
    Id. at 68
     (internal citation omitted).
    If the plaintiff states a prima facie case, the burden then shifts to the employer to
    articulate a “legitimate, non-discriminatory reason for the challenged action.” Wiley, 
    511 F.3d at 155
    . Step two of the McDonnell Douglas framework requires employers to provide “a clear and
    15
    reasonably specific explanation as to how the employers applied their standards to the
    employee’s particular circumstances.” Figueroa v. Pompeo, 
    923 F.3d 1078
    , 1088 (D.C. Cir.
    2019) (internal citation omitted). If the employer articulates a non-discriminatory justification,
    “the burden-shifting framework disappears, and a court reviewing summary judgment looks to
    whether a reasonable jury could infer retaliation from all the evidence.” Jones, 
    557 F.3d at 677
    (internal citation omitted).
    1.      Claims Against Bianco and Soerensson
    Coakley-Simelton claims that Bianco and Soerensson, her supervisors in the Registrar’s
    Office, retaliated against her after she made complaints (1) to Bianco during a fall 2016 meeting,
    (2) to IDEAA in November 2017, (3) to HR in December 2017, and (4) to Bianco, Soerensson
    and Draghi in a March 2018 email “rebutting” her written warning. See Pl.’s Opp’n at 25–26.
    The parties dispute whether Coakley-Simelton mentioned racial discrimination or retaliation
    when she complained to IDEAA in November 2017, but the defendants concede that she did so
    in fall 2016, when she spoke to Bianco, see Defs.’ Statement of Facts ¶ 35, and in December
    2017, when she complained to HR, see Defs.’ Reply to Statement of Facts ¶ 49. She also
    discussed discrimination and harassment in her March 2018 email “rebuttal” to her written
    warning, saying that she had been “treated in a harassing and discriminatory manner and that I
    have been specifically retaliated against as a result of previous complaints that I have voiced
    concerning the discriminatory and harassing nature of my working environment.” Written
    Warning Rebuttal at 3. The parties’ other disputes are immaterial because the four alleged
    retaliatory actions by Bianco and Soerensson occurred within several months of her December
    2017 complaint. See McIntyre v. Peters, 
    460 F. Supp. 2d 125
    , 133 (D.D.C. 2006) (“This Court
    has often followed a three-month rule to establish causation on the basis of temporal proximity
    16
    alone” (collecting cases)). Coakley-Simelton focuses on four discrete actions to support her
    claim of retaliation: (1) a written warning issued in March 2018; (2) her 2018 performance
    review; (3) her 2018 position change; and (4) her 2018 removal from senior staff. See Pl.’s
    Opp’n at 27.
    i.      Written Warning
    “A letter of counseling, written reprimand, or unsatisfactory performance review, if not
    abusive in tone or language or a predicate for a more tangible form of adverse action, will rarely
    constitute materially adverse action under Title VII.” Hyson v. Architect of Capitol, 
    802 F. Supp. 2d 84
    , 102 (D.D.C. 2011); see also Herbert v. Architect of Capitol, 
    839 F. Supp. 2d 284
    , 302–04
    (D.D.C. 2012) (letter of reprimand that faulted plaintiff for “inappropriate” and “unprofessional”
    behavior is not adverse). In Baloch, the D.C. Circuit held that there was no adverse action when
    an employer issued an employee two letters of counseling and an official letter of reprimand,
    which criticized his “failure to perform assigned duties as directed, failure to follow a
    supervisor’s directive and unprofessional and discourteous conduct.” See Baloch v. Norton, 
    517 F. Supp. 2d 345
    , 350 (D.D.C. 2007), aff’d sub nom Baloch v. Kempthorne, 
    550 F.3d 1191
     (D.C.
    Cir. 2008). The court concluded that the letters were not adverse actions because they
    “contained no abusive language, but rather job-related constructive criticism, which can prompt
    an employee to improve her performance.” 
    Id. at 1199
     (internal citation omitted).
    Here, the written warning contained no abusive language and was entirely job-related—it
    concerned Coakley-Simelton’s backlog of emails and her failure to bring her laptop to the
    meeting with Soerensson. This amounts to “constructive criticism” similar to that in Baloch. It
    appears that the only consequence that flowed from the written warning was the requirement that
    Coakley-Simelton complete a “written weekly update” to give to Soerensson. See Written
    17
    Warning; Reshard v. Lahood, No. 87-cv-2794, 
    2010 WL 1379806
    , at *16 (D.D.C. Apr. 7, 2010),
    aff’d, 443 F. App’x 568 (D.C. Cir. 2011) (letter of warning that “implemented no punishment
    against the plaintiff and merely informed her that further misconduct or refusal to perform
    assignments could result in more severe disciplinary action” is not an adverse action).
    Coakley-Simelton disputes the merits of the written warning, see Pl.’s Opp’n at 28, as she claims
    that Soerensson did not require her to bring a laptop to a meeting, but merely encouraged it. 2
    That dispute does not bear on whether the written warning is materially adverse for the purposes
    of her retaliation claims. See Saunders v. Mills, 
    842 F. Supp. 2d 284
    , 294 (D.D.C. 2012)
    (rejecting plaintiff’s arguments that he disagreed with the contents of the disciplinary letter
    because it “cannot be said that a reasonable employee would be dissuaded from making or
    supporting a claim of discrimination based upon” its contents). The written warning thus is not a
    materially adverse action.
    ii.     Performance Review
    Performance reviews “typically constitute adverse actions only when attached to financial
    harms,” such as the employee’s “position, grade level, salary or promotion opportunities.”
    Baloch, 
    550 F.3d at 1199
    . An employer “is entitled to criticize an employee’s ‘negative
    behaviors’ without the criticism rising to the level of a materially adverse action.” Reshard,
    
    2010 WL 1379806
    , at *20 (quoting Taylor v. Solis, 
    571 F.3d 1313
    , 1321 (D.C. Cir. 2009)).
    While “the effect of a poor evaluation is ordinarily too speculative to be actionable,” if the
    2
    See, e.g., February 27–28, 2018 Email Chain (Soerensson tells Coakley-Simelton she is
    “encourage[d] to bring her laptop to the meeting”); March 2–3, 2018 Email Chain (Soerensson
    says that at the February 28, 2018 meeting she asked Coakley-Simelton “clearly three times to
    bring your computer and each time you refused”); March 1, 2018 Email Chain
    (Coakley-Simelton writes in an email summarizing the meeting that she “did not know the laptop
    was still necessary”).
    18
    evaluation determines the bonus, then an employee can show it caused an objectively tangible
    harm. Douglas v. Donovan, 
    559 F.3d 549
    , 553 (D.C. Cir. 2009).
    Since she was hired by Georgetown in 2013, Coakley-Simelton has received merit pay
    increases every year, including in 2018. Defs.’ Mot. Ex. 5 (Pl.’s Salary History), Dkt. 24-3. 3
    Her 2018 raise (           ) was          lower than her 2017 raise (          ), see Pl.’s Salary
    History, and it was largely in line with those of the other members of the Registration Team: in
    2018,              another Assistant Registrar, received a raise of           just     more than
    Coakley-Simelton’s raise, Defs.’ Mot. Exs. 5, 38; and Joe Breslin, the other Assistant Registrar,
    received a raise of only       over       less than Coakley-Simelton, Defs.’ Mot. Ex. 39. But
    because Georgetown’s “Staff/AAP Performance Review Process” states that “[t]he employee’s
    individual review influences the amount of the [merit] increase,” Pl.’s Opp’n Ex. 5, Dkt. 35-1,
    the Court will consider whether the defendants have provided non-discriminatory, legitimate
    reasons for Coakley-Simelton’s 2018 negative performance review.
    The bases for the negative 2018 performance review centered on Coakley-Simelton’s
    time management issues and lack of responsiveness to emails. For example, the performance
    review stated that School of Continuing Studies “staff was not always aware of [Coakley-
    Simelton’s] work schedule,” as “work requests were sometimes handled immediately, while
    other requests remained pending”; that “while some registration requests were processed very
    3
    Despite her consistent raises, Coakley-Simelton contends that her 2018 performance review
    caused her “objectively tangible harm” because she received a lower raise in 2018 than she
    otherwise would have. See Pl.’s Opp’n at 30. The record does not contain evidence of
    Coakley-Simelton’s past performance reviews or whether her previous raises were correlated to
    those reviews, but Coakley-Simelton asserts in her declaration that her performance reviews for
    2013-14, 2014-15, and 2015-16 are missing. See Coakley-Simelton Decl. ¶ 63. The defendants
    do not address her assertion, and the record contains no evidence relating to these earlier
    reviews.
    19
    quickly, other times [Coakley-Simelton] could be unresponsive”; that “it was difficult to know
    when they could speak with her about issues”; and that an area of improvement for her is “timely
    processing of all registrarial requests.” 2018 Performance Review & Rebuttal.
    This feedback is amply supported by the record, including statements made by
    Coakley-Simelton herself. For example, Soerensson states that before her February 28, 2018
    introductory meeting with Coakley-Simelton, School of Continuing Studies administrator Crystal
    Williams “brought to my attention two registration-related requests made to Coakley-Simelton,
    regarding ‘Termination of Matriculation lists,’ that had been outstanding for weeks.” Defs.’
    Mot. Ex. 22 (Soerensson Decl.) ¶ 3, Dkt. 24-3. In an email chain between Soerensson,
    Coakley-Simelton, and Deputy Registrar Mithani summarizing that meeting, Soerensson wrote
    that the two discussed “a complaint from the [School of Continuing Studies] administration
    which you needed to process the two Termination of Matriculation lists. One list with 16
    students was sent to you on February 1st. A second list with 28 students was sent to you on
    February 2nd. As of February 26th when you were out of the office on unscheduled leave, both
    Termination of Matriculation lists were still not processed.” March 2–3, 2018 Email Chain. In
    response to Soerensson’s request for “an estimate of how many unanswered registration and
    records requests are pending in your email box,” Coakley-Simelton wrote that, from the time
    period of January 26, 2018 to February 28, 2018, she had a total of 39 unread or unanswered
    emails that “were related to records and registration.” 
    Id.
     Soerensson then reported this to
    Bianco, who replied that “30–40 outstanding emails is a lot. I can’t understand how she thinks
    this would be acceptable.” 
    Id.
    And significantly, Coakley-Simelton herself acknowledged that she had issues with
    processing requests on time. In her 2018 “Open Letter,” she wrote that “it has come to my
    20
    attention that some program concerns have been raised regarding the many requests programs or
    departments have submitted to me for processing recently but have yet to be completed,”
    expressly stating that “I want to assure [the School of Continuing Studies] that I share your
    concern as well.” Coakley-Simelton’s Open Letter. She stated that “Your concerns are valid! I
    implore you to raise any concerns you may have.” 
    Id.
    Additional negative feedback in Coakley-Simelton’s performance review focused on her
    demeanor, such as her “argumentative[ness]” and her failure to “build positive relationships with
    all [School of Continuing Studies] stakeholders.” 2018 Performance Review & Rebuttal.
    Evidence in the record as far back as 2014 echoes this sentiment. In the evaluation from
    Coakley-Simelton’s 2014 IDEAA complaint against Rachel Godlove, witnesses interviewed said
    she “does not take criticism well and is very defensive when an error is pointed out to her.”
    IDEAA Report at 7. Bianco stated in her declaration that Coakley-Simelton’s “Open Letter”
    email from 2018 “prompted multiple people at [the School of Continuing Studies] to complain to
    me that Coakley-Simelton was difficult to work with.” Bianco Decl. ¶ 13. Bianco also stated
    that she had personally observed “negative body language from her” and “noticeable frustration”
    at meetings. Id. ¶ 7.
    This evidence shows that Coakley-Simelton had an established history of problems with
    timeliness and collegiality. Dissatisfaction with a plaintiff’s work is a legitimate and
    nondiscriminatory reason for giving an employee a negative performance review. See Walden v.
    Patient-Centered Outcomes Research Inst., 
    304 F. Supp. 3d 123
    , 139 (D.D.C. 2018) (holding
    employer’s dissatisfaction with employee’s work is a legitimate reason for giving her negative
    performance reviews). When it comes to an employer’s reasons for taking personnel action
    against an employee, the issue is not “the correctness or desirability of the reasons offered,” but
    21
    “whether the employer honestly believes in the reasons offered.” Fischbach v. Dist. of Columbia
    Dep’t of Corrections, 
    86 F.3d 1180
    , 1183 (D.C. Cir. 1996) (alterations and internal citation
    omitted). The defendants have provided legitimate reasons for Coakley-Simelton’s performance
    review, and her effort to show that the defendants did not genuinely believe the negative
    feedback they gave her falls flat.
    Coakley-Simelton criticizes the defendants for relying too “heavily” on the “fabricated
    feedback” provided by Canter in the performance review. See Pl.’s Opp’n at 30. But the record
    shows that Bianco and Soerensson incorporated feedback from both Canter and Mackie, who
    gave similar assessments of Coakley-Simelton. See Defs.’ Mot. Exs. 36–37, Dkt. 24-3. For
    instance, Mackie wrote that Coakley-Simelton did “not provide[]” her with a “clear expectation
    as to how long the processing” of her requests would take, and that the “amount of time it took to
    process the requests varied.” 
    Id.
     Ex. 37. She also wrote that she “received feedback from
    faculty, staff and students in which they expressed frustration with perceived delays.” 
    Id.
     The
    comments in the performance review reflect these remarks. Coakley-Simelton presents no
    evidence that Canter “fabricated” his comments about her, nor does she show that the defendants
    unnecessarily relied on Canter’s assessment. And while she appears to argue that the defendants
    should have solicited feedback from two other employees, she gives no details about these
    employees’ roles or how they interacted with her.
    Coakley-Simelton also offers no evidence of pretext. Citing to her “rebuttal,” she
    primarily challenges the performance evaluation as stemming from “matters beyond her control
    such as delays in processing transactions even when those delays were caused by
    [School of Continuing Studies’] own dilatory behavior.” Pl.’s Opp’n at 30. But even if
    Coakley-Simelton disagrees with the feedback on the merits, she provides no reason to doubt the
    22
    “genuineness” of the “stated justification” for her low performance ratings that would permit a
    jury to infer retaliation. 4 See Allen v. Johnson, 
    795 F.3d 34
    , 44 (D.C. Cir. 2015).
    Moreover, the record contains no specific details about which “matters” her comments
    concern, when they occurred, how they were beyond her control, or the ways in which
    employees at the School of Continuing Studies were responsible. Coakley-Simelton’s
    declaration also makes similar broad claims, including that Canter “allowed delayed response
    times in providing the [School of Continuing Studies] data necessary for me to finalize student
    transactions” and “refus[ed] to instruct his program staff on the correct manner in which to
    submit work that was intended for me.” Coakley-Simelton Decl. ¶¶ 30, 51. But she does not
    provide any detail about when these alleged occurrences happened, who they involved, or
    specific ways in which they impacted her work. And she cites to no exhibits or evidence in the
    record to elaborate on these general statements. Her general, vague statements do not suffice to
    establish pretext.
    While a court should not discount a plaintiff’s self-serving declaration on a motion for
    summary judgment, see Johnson v. Perez, 
    823 F.3d 701
    , 710 (D.C. Cir. 2016), “conclusory
    allegations and unsubstantiated speculation, whether in the form of a plaintiff’s own testimony or
    other evidence submitted by a plaintiff to oppose a summary judgment motion, do not create
    4
    For good reason, Coakley-Simelton does not argue that the incident involving the “invisible
    backpack” is evidence of pretext. Bianco has explained that the metaphor was meant to
    “encourage[] white people to understand and combat the consequences of white privilege.”
    Bianco Decl. ¶ 8. Coakley-Simelton does not dispute that the concept of an “invisible backpack”
    is well-known, but she claims to have had no familiarity with it, see Pl.’s Statement of Facts ¶
    36, and says that she interpreted Bianco’s statements as suggesting that “Caucasians should get
    privileged treatment over African Americans,” see Defs.’ Statement of Facts ¶¶ 35–36; Pl.’s
    Statement of Facts ¶¶ 35–36; Coakley-Simelton Decl. ¶ 34. Even if Coakley-Simelton found this
    exchange with Bianco offensive, she has not presented any reason to doubt the genuineness of
    Bianco’s explanation that she was trying to reassure Coakley-Simelton that she intended to work
    to counter white privilege in the workplace. See Fischbach, 
    86 F.3d at 1183
    .
    23
    genuine issues of material fact,” Mokhtar v. Kerry, 
    83 F. Supp. 3d 49
    , 61 (D.D.C. 2015), aff’d,
    No. 15-cv-5137, 
    2015 WL 9309960
     (D.C. Cir. Dec. 4, 2015) (internal citation omitted). On a
    motion for summary judgment, the non-moving party must show more than a “mere existence of
    a scintilla of evidence in support of” her position. Liberty Lobby, 
    477 U.S. at 252
    . While
    “[c]redibility determinations, the weighing of the evidence, and the drawing of legitimate
    inferences from the facts are jury functions, not those of a judge at summary judgment,” Barnett
    v. PA Consulting Grp., Inc., 
    715 F.3d 354
    , 358 (D.C. Cir. 2013) (internal citation omitted), a
    plaintiff is still “obligated to support his or her allegations by competent evidence” and cannot
    avoid summary judgment through “conclusory allegations and speculation,” Davis v. Mnuchin,
    No. 18-cv-447, 
    2018 WL 8584035
    , at *12 (D.D.C. Nov. 13, 2018) (internal citation omitted).
    Coakley-Simelton’s reliance on vague, unsupported statements in a declaration to prove
    that Soerensson and Bianco acted with retaliatory animus when they conducted her performance
    review is not sufficient to survive a summary judgment motion. See Nurriddin v. Bolden, 
    40 F. Supp. 3d 104
    , 119 (D.D.C. 2014), aff’d, 
    818 F.3d 751
     (D.C. Cir. 2016) (plaintiff cannot “merely
    speculate that his supervisors acted with retaliatory animus during the incidents of which he
    complains” to defeat summary judgment). Because the defendants have provided legitimate,
    non-discriminatory reasons for the negative feedback in Coakley-Simelton’s performance
    review, and she has failed to establish pretext, her retaliation claim fails.
    iii.    Change in Position and Title
    Changes in position and title, including lateral transfers, can be considered adverse
    employment actions when employees suffer “materially adverse consequences [for] the terms,
    conditions, or privileges” of employment. Stewart v. Ashcroft, 
    352 F.3d 422
    , 426 (D.C. Cir.
    2003) (internal citation omitted). An employment action “need not entail a loss of salary, grade
    24
    level, or benefits if the plaintiff has raised a genuine issue as to whether the reassignment left
    [the employee] with significantly different—and diminished—supervisory and programmatic
    responsibilities.” Baloch, 
    550 F.3d at 1196
     (internal citation omitted).
    Coakley-Simelton suffered no “diminution in pay or benefits” after her reassignment to
    the Registration Team, but it is undisputed that her title and responsibilities changed. As
    Associate Director for Student Records and Accounts, Coakley-Simelton performed “multiple”
    functions including “registrations and student accounts,” though solely for the School of
    Continuing Studies. Defs.’ Statement of Facts ¶ 63. After she joined the newly-created
    Registration Team, Coakley-Simelton handled “registration-related tasks across the University,”
    Id. ¶ 65, but she no longer handled student accounts and billing work too. See Defs.’ Reply at 6.
    The defendants also do not appear to contest that Coakley-Simelton’s workload
    decreased with her reassignment, as her previous position required her to work 65 hours a week,
    but after she became Assistant Registrar, her work only took 40 hours per week. See Defs.’
    Statement of Facts ¶ 73. And the Associate Director for Student Records and Accounts position
    requires a Master’s Degree, while the Assistant Registrar position only requires a Bachelor’s
    Degree. Pl.’s Opp’n Ex. 7 (Associate Director for Student Records and Accounts Job
    Description), Dkt. 35-1; id. Ex. 14 (Assistant Registrar Job Description), Dkt. 35-1. Thus, her
    reassignment to the Assistant Registrar position was materially adverse.
    Nonetheless, Coakley-Simelton’s claim of retaliation fails because the defendants have
    presented “legitimate, non-discriminatory” reasons for changing her title and responsibilities.
    See Jones, 
    557 F.3d at 677
    . The record shows that her job change arose from a division-wide
    reorganization initiated long before she assumed the new duties. It is undisputed that when
    Bianco was hired in August 2016, she “began planning a reorganization” of the Registrar’s
    25
    Office. Defs.’ Statement of Facts ¶¶ 28–29; see also Pl.’s Statement of Facts ¶ 29. On July 3,
    2017, several months before Coakley-Simelton’s job changed, Bianco sent a University-wide
    memo announcing “important steps towards a reorganization” in the Registrar’s Office,
    including a new “Registration and Enrollment Services” team that would be a “dedicated team to
    provide [schools] with consistent, manageable and standard solutions while also meeting
    [schools’] unique needs and requirements.” Defs.’ Mot. Ex. 19. This memo also addressed
    changes to two other areas of the Registrar’s Office—“Veterans’ Services” and “Scheduling and
    Classroom Management.” 
    Id.
     And Coakley-Simelton herself appears to have been aware of
    Bianco’s attempts to change the organization of the office, as she testified that she had learned
    about Bianco’s “goals” for “new management” and that they “would do things differently.”
    Coakley-Simelton Dep. at 68:16–:17.
    The record also shows that the defendants moved Coakley-Simelton to the Registration
    Team based on factors specific to her. See Figueroa, 923 F.3d at 1088. Bianco stated that she
    moved her to the Registration Team because registration was “one of [Coakley-Simelton’s] core
    job functions for years.” Bianco Decl. ¶ 17. And Coakley-Simelton herself had been repeatedly
    telling her supervisors that she had too much work. See, e.g., Coakley-Simelton’s Open Letter
    (stating that “this is more work for one person to handle without working sixty-five hours or
    more in a week”); Coakley-Simelton Dep. at 57:10–58:1 (describing presentation to Registrar’s
    Office staff about “the increase in responsibility that has been happening”); id. at 66:12–66:15
    (remarking that her work “has grown too much work for one person to do”); id. at 69:4–69:10
    (agreeing that in her open letter she “pointed out that [she] had too much work to do”). While
    she had requested that the Registrar’s Office hire support staff for her, see, e.g.,
    Coakley-Simelton Decl. ¶ 35, she also stated in her deposition that she asked her supervisors for
    26
    “support, assistance, student worker” or “anything” to help her with the workload. See
    Coakley-Simelton Dep. at 68:2–:6. This position allowed her to supervise one or two student
    employees. See Assistant Registrar Job Description. Attempting to be responsive to
    Coakley-Simelton’s concerns about her workload and giving her the ability to supervise
    employees were legitimate, non-discriminatory reasons for reallocating some of her work.
    The defendants have also offered legitimate, non-discriminatory reasons for
    Coakley-Simelton’s title change. In August 2017, as part of the first phase of the reorganization,
    Bianco changed Coakley-Simelton’s job title from Program Manager 1 to Assistant Registrar,
    see Defs.’ Statement of Facts ¶ 44, 5 but her business title did not change, id. ¶ 46. In February
    2018, however, Bianco and Soerensson changed Coakley-Simelton’s business title to Assistant
    Registrar to match her job title, which she held for over nine months. Bianco Decl. ¶ 23. As the
    defendants have explained, the business title defaults to the job title unless an official changes its
    description. See Defs.’ Statement of Facts ¶ 4. And Bianco states that she changed
    Coakley-Simelton’s business title for two reasons: one, to better reflect the substance of the new
    position, which touched only on registration-related duties, and two, to avoid confusion that may
    have arisen if an Associate Director reported to an Associate Registrar (Soerensson’s title).
    Bianco Decl. ¶ 23. Each of these reasons are non-discriminatory justifications for the 2018
    change in Coakley-Simelton’s business title.
    Faced with legitimate, non-discriminatory reasons for her reassignment and new job title,
    Coakley-Simelton has not produced any evidence that would permit a reasonable jury to infer
    that Bianco and Soerensson retaliated against her by changing her job responsibilities and title.
    5
    Coakley-Simelton does not appear to argue that the 2017 change in job title alone is an adverse
    action. In fact, the defendants represent that this change placed Coakley-Simelton in a job
    classification category with a higher potential salary. Bianco Decl. ¶ 12.
    27
    She appears to argue that a single statement purportedly made by Bunuan, the former Associate
    Registrar, that she “tried to save [her] job” and “[she] shouldn’t complain,” Coakley-Simelton
    Decl. ¶ 44, is “probative” of Bianco’s retaliatory intent, see Pl.’s Opp’n at 35. But in a sworn
    declaration, Bunuan says she never made this comment. Defs.’ Reply Ex. 3 (Bunuan Decl.) ¶ 2,
    Dkt. 36-3. And even if she had, the comment is ambiguous and does not clearly refer to any
    complaints Coakley-Simelton made about discrimination. Indeed, Bunuan states that she was
    unaware that Coakley-Simelton made any complaints of discrimination. Id. ¶ 3. On this thin
    record, Coakley-Simelton falls short of establishing a retaliation claim based on her change in
    position and title.
    iv.     Senior Staff
    The parties dispute whether or not Coakley-Simelton was ever a member of the “senior
    staff,” see Defs.’ Statement of Facts ¶ 32; Pl.’s Statement of Facts ¶ 32, and neither party
    describes what being a member of the senior staff entails, besides attending weekly meetings, see
    Pl.’s Opp’n Ex. 20. But even assuming that Coakley-Simelton was a member of “senior staff”
    and that supervisors removed her from this designation, she has not established that the removal
    is a materially adverse action.
    The anti-retaliation provision only protects employees from retaliation that “produces an
    injury or harm.” Burlington N., 
    548 U.S. at 67
    . Coakley-Simelton has failed to describe any
    injury or harm resulting from her leaving the senior staff, either in her declaration, see Coakley-
    Simelton Decl., or her brief, see Pl.’s Opp’n at 32–33. And there is no evidence that removal of
    the senior staff designation caused “materially adverse consequences affecting the terms,
    conditions, or privileges” of her employment or future employment opportunities. Stewart, 
    352 F.3d at 426
    . “Purely subjective injuries, such as dissatisfaction with a reassignment,” are not
    28
    materially adverse, see Forkkio v. Powell, 
    306 F.3d 1127
    , 1130–31 (D.C. Cir. 2002), nor is
    “snubbing by supervisors and co-workers,” Burlington N., 
    548 U.S. at
    68 (citing 1 B. Lindemann
    & P. Grossman, Employment Discrimination Law 669 (3d ed.1996)). Moreover, Bianco asserts
    that, along with Coakley-Simelton, other assistant registrars—including Caucasian assistant
    registrars—were no longer invited to senior staff meetings after the reorganization. Bianco Decl.
    ¶ 9. Coakley-Simelton does not rebut this assertion, nor does she provide evidence that she was
    somehow singled out. Because the record contains no evidence that she suffered any “concrete
    harm,” the Court cannot conclude that a reasonable employee would have found a removal from
    the senior staff materially adverse.
    2.      Claims Against Canter
    Coakley-Simelton claims that Canter, the Assistant Dean at the School of Continuing
    Studies, retaliated against her for complaining about him to her then-supervisor Bunuan, who
    worked in the Registrar’s Office. Coakley-Simelton alleges that she also complained to IDEAA
    and HR on multiple occasions about Canter’s “retaliatory actions.” Pl.’s Opp’n at 24–25. And
    she describes numerous actions that Canter allegedly took in retaliation: (1) scheduling meetings
    for the School of Continuing Studies that conflicted with Registrar’s Office meetings; (2)
    “permitting his program staff to submit ‘after-hours’ transactions to [her] and then complaining”
    when those transactions were not completed; (3) allowing “delayed response times” for
    information necessary for Coakley-Simelton to complete her work; (4) permitting his program
    staff to refuse to train her; (5) “blaming” Coakley-Simelton for “the transaction errors of others”;
    (6) failing to comply with registration protocols; (7) giving her “unjustifiable criticism”; and (8)
    refusing to instruct his program staff on the correct manner in which to submit work. See 
    id.
    None are materially adverse actions under the retaliation provisions of Title VII or the DCHRA.
    29
    Meetings. Besides a single, general statement in her own declaration, the record contains
    no evidence that Canter excluded Coakley-Simelton from meetings. Coakley-Simelton asserts
    that from 2016 to 2017, Canter “excluded me from internal [School of Continuing Studies]
    meetings” and “scheduled [School of Continuing Studies] meetings that conflicted with my
    previously scheduled OUR meetings.” Coakley-Simelton Decl. ¶ 30. But she does not explain
    why missing these meetings caused her harm. Nor has she identified any specific instance where
    she was excluded from a particular meeting, or how her alleged exclusion from unspecified
    meetings had any adverse impact on her. See Hayslett v. Perry, 
    332 F. Supp. 2d 93
    , 105 (D.D.C.
    2004). And any incident that occurred before July 25, 2017 for Title VII claims, or August 23,
    2017 for DCHRA claims, is time-barred. See supra Part III.A. With such general, unsupported
    statements, Coakley-Simelton has not established that her exclusion from work meetings was
    materially adverse.
    After-Hours Transactions. This alleged action suffers from similar defects. In one
    sentence in her declaration, Coakley-Simelton claims that Canter permitted his “staff to submit
    ‘after-hours’ transactions to me and then complained to OUR leadership when those transactions
    were not completed by 9am the following morning.” Coakley-Simelton Decl. ¶ 30. Again, she
    gives no details about when these alleged incidents occurred, which members of leadership he
    complained to, or the identities of these “staff.” Moreover, giving an employee tasks outside of
    work hours may be inconvenient, but it is not materially adverse. See Brodetski v. Duffey, 
    141 F. Supp. 2d 35
    , 44 (D.D.C. 2001) (plaintiff who said he was “forced” to come in two hours early
    suffered a “mere inconvenience” and not an adverse action). Finally, any alleged actions that
    occurred before July 25, 2017 or August 23, 2017 are untimely. See Part III.A., supra.
    30
    Delayed Response Times. Besides one statement in her declaration that Canter “allowed
    delayed response times in providing the [School of Continuing Studies] data necessary for me to
    finalize student transactions,” Coakley-Simelton Decl. ¶ 30, the record contains no evidence
    supporting this assertion, and a plaintiff must provide more than unsubstantiated allegations to
    oppose a summary judgment motion, see supra Part III.B.1.ii. The record also contains no
    indication of when these delayed responses occurred, and they, too, may be time-barred. See
    supra Part III.A. These “petty slights or minor annoyances that often take place at work and that
    all employees experience” also are not materially adverse. Burlington N., 
    548 U.S. at 68
    .
    Permitting Staff to Refuse to Train. In her declaration, Coakley-Simelton states that
    Canter “repeatedly permitted his staff to refuse to provide me with necessary training.” Coakley-
    Simelton Decl. ¶ 19. The “[d]enial of training opportunities is materially adverse action only if
    there is a material change in employment conditions, status or benefits.” Allen v. Napolitano,
    
    774 F. Supp. 2d 186
    , 204 (D.D.C. 2011) (alterations and internal citation omitted). Coakley-
    Simelton provides no evidence of which trainings she was denied, when they occurred, how
    often they occurred, the topics addressed at these trainings, or how missing these trainings
    tangibly affected her employment. See Pauling v. D.C., 
    286 F. Supp. 3d 179
    , 203–04 (D.D.C.
    2017) (no adverse employment action when the plaintiff did not provide specific details about
    the trainings she was denied). She has thus not established that Canter’s actions were materially
    adverse. See also DaCosta v. Birmingham Water Works & Sewer Bd., 256 F. App’x 283, 288
    (11th Cir. 2007) (failure to train not an adverse employment action when the plaintiff did not
    identify any training he wanted to attend).
    Blamed for Others’ Mistakes. Coakley-Simelton further asserts that Canter “took away”
    her core duty of academic scheduling and assigned it to Brett Kessler, a Caucasian employee
    31
    who was “not qualified to perform the work.” Coakley-Simelton Decl. ¶ 22. She then states that
    Kessler “made many mistakes” from 2015 to 2018, and that Canter blamed her for them. 
    Id.
     ¶¶
    23–24. But Coakley-Simelton does not describe one specific incidence when she was “blamed”
    for an alleged “mistake,” nor does the record contain any evidence of one. Based on these vague
    accusations alone, the Court cannot conclude that these incidents are actionable. See Mokhtar,
    83 F. Supp. 3d at 61; see also Jones v. Billington, 
    12 F.Supp.2d 1
    , 13 (D.D.C. 1997) (“[N]ot
    everything that makes an employee unhappy is an actionable adverse action.”).
    Non-Compliance With Registration Protocols. Coakley-Simelton again generally alleges
    in her declaration that, from 2016 to 2017, Canter “redirected my transactions even though
    procedural guidelines explicitly provided that such transactions be forwarded directly to me for
    final processing,” Coakley-Simelton Decl. ¶ 30, and that he engaged in “continued non-
    compliance with registration protocols,” id. ¶ 51. She does not specify what these “registration
    protocols” are, nor does she give evidence of any specific incident. Even though she asserts that
    Canter’s behavior was “continuous,” any action occurring before July 25, 2017 and August 23,
    2017 is time-barred. See supra Part III.A. And Canter’s actions are likely more akin to
    Burlington N.’s “petty slights or minor annoyances” than to materially adverse actions under
    Title VII and the DCHRA.
    Refusal to Instruct Staff on Submitting Work. In just one vague phrase in her declaration,
    Coakley-Simelton asserts that Canter “refus[ed] to instruct his program staff on the correct
    manner in which to submit work that was intended for me.” Coakley-Simelton Decl. ¶ 51. The
    record contains no other details about any instances in which Canter acted this way. The Court
    cannot conclude that this is materially adverse based on this general assertion alone. See Liberty
    Lobby, 
    477 U.S. at 252
    .
    32
    Unjustifiable Criticism. Other than the criticisms she received in her performance
    review, Coakley-Simelton identifies no specific “unjustifiable criticism” from Canter in either
    her brief or her declaration. See Coakley-Simelton Decl. ¶ 51 (asserting, without any detail, that
    she complained about Canter’s “unjustifiable criticism of her performance”). And as explained
    above, see supra Part III.B.1.ii., the defendants have given non-discriminatory, legitimate
    reasons for the feedback in her 2018 performance review, and Coakley-Simelton has failed to
    establish any pretext.
    C.      Discrimination Claims
    Under Title VII, employers may not “discriminate against any individual with respect to
    his compensation, terms, conditions, or privileges of employment, because of such individual’s
    race, color, religion, sex, or national origin.” 42 U.S.C. § 2000e-2(a)(1). The DCHRA makes it
    unlawful for an employer “to discriminate against any individual, with respect to his
    compensation, terms, conditions, or privileges of employment, including promotion” or “to limit,
    segregate, or classify his employees in any way which would deprive or tend to deprive any
    individual of employment opportunities, or otherwise adversely affect his or her status as an
    employee” based on race. 
    D.C. Code § 2
    –1402.11(a)(1).
    To state a prima facie case under either law, a plaintiff must show: (1) she is a “member
    of a protected class”; (2) she suffered an “adverse employment action”; and (3) the “unfavorable
    action gives rise to an inference of discrimination.” Stella v. Mineta, 
    284 F.3d 135
    , 145 (D.C.
    Cir. 2002) (internal citation omitted). As with retaliation claims, courts employ the “same three-
    part, burden-shifting test articulated by the Supreme Court” in McDonnell Douglas. McFarland
    v. George Washington Univ., 
    935 A.2d 337
    , 346 (D.C. 2007). Once a plaintiff has established a
    prima facie case for a discrimination claim, the burden then shifts to the employer to “come
    33
    forward with a legitimate reason for the challenged action.” Iyoha v. Architect of the Capitol,
    
    927 F.3d 561
    , 566 (D.C. Cir. 2019). If the employer satisfies that burden, the employee must
    then present evidence showing that the employer’s purported reason for the challenged action
    was in fact a pretext for unlawful discrimination. See 
    id.
    For purposes of an employment discrimination claim, “an employee suffers an adverse
    employment action if he experiences materially adverse consequences affecting the terms,
    conditions, or privileges of employment or future employment opportunities such that a
    reasonable trier of fact could find objectively tangible harm.” Forkkio, 
    306 F.3d at 1131
    . This
    Circuit has described a “tangible employment action” as “a significant change in employment
    status, such as hiring, firing, failing to promote, reassignment with significantly different
    responsibilities, or a decision causing significant change in benefits.” Taylor v. Small, 
    350 F.3d 1286
    , 1293 (D.C. Cir. 2003) (citing Burlington Indus., Inc. v. Ellerth, 
    524 U.S. 742
    , 761 (1998)).
    Citing “generally” to only her own declaration, Coakley-Simelton again names a slew of
    allegedly adverse actions to support her discrimination claim: (1) “a loss in pay” as a result of the
    written warning and the performance review; (2) a “disproportionately heavy workload” relative
    to her Caucasian colleagues; (3) compensation incommensurate with her workload, as compared
    to her Caucasian colleagues; (4) no administrative support, unlike her Caucasian colleagues; (5)
    no comparable workspace to her Caucasian colleagues, (6) forcing her to train her
    “lesser-qualified” Caucasian colleagues and holding her accountable for their performance
    deficiencies, (7) unwarranted criticism regarding her performance; (8) stripping her of her
    “senior-level responsibilities” and (9) “demot[ing]” her. See Pl.’s Opp’n at 37. 6
    6
    Coakley-Simelton also alleges in her complaint that the defendants denied her applications for
    21 open positions at Georgetown due to racial discrimination and retaliation. See Compl. ¶¶ 62–
    34
    1.      Written Warning, Performance Review, Senior Staff, Position Change
    To the extent that Coakley-Simelton points to the written warning and her removal from
    senior staff, they again do not constitute adverse actions that can support a discrimination claim.
    See supra Part III.B.1.i., iv. “Adverse actions” in the discrimination context encompass a
    narrower set of actions than “adverse actions” in the retaliation context. See Baloch, 
    550 F.3d at
    1198 n.4 (“[T]he requirements are distinct: Retaliation claims are not limited to discriminatory
    actions that affect the terms and conditions of employment and may extend to harms that are not
    workplace-related or employment-related so long as a reasonable employee would have found
    the challenged action materially adverse.” (internal citation omitted)).
    Assuming that both the performance review and the position change qualify as adverse
    actions in the discrimination context, the defendants have provided legitimate,
    non-discriminatory reasons for Coakley-Simelton’s negative performance review and for her
    change in job position and title. As noted, the concerns about Coakley-Simelton’s untimeliness
    in processing requests and her negative demeanor were legitimate and supported by the record.
    See supra Part III.B.1.ii. And the defendants’ decision to reallocate Coakley-Simelton and adjust
    her job duties during the department-wide reorganization was justifiable given her extensive
    experience with registration matters and her long-standing complaints about her workload. See
    supra Part III.B.1.iii. Finally, Coakley-Simelton has not provided any evidence that these
    explanations were pretexts for discrimination.
    66. The defendants address these allegations in their motion, see Defs.’ Mot at 27–31, and
    Coakley-Simelton does not appear to challenge their arguments. Accordingly, the Court treats
    them as conceded. See Int’l Union, United Gov't Sec. Officers of Am. v. Clark, 
    704 F. Supp. 2d 54
    , 60 (D.D.C. 2010).
    35
    2.      Other Claims
    The other actions identified by Coakley-Simelton are either wholly unsupported by the
    record or are not adverse actions. She appears to make several disparate treatment claims—that
    she was assigned a heavier workload than her Caucasian colleagues, denied increased
    compensation while her Caucasian colleagues were not, denied administrative support while her
    Caucasian colleagues were not, and denied workspace comparable to her Caucasian colleagues.
    To establish a prima facie case of disparate treatment, a plaintiff must show that she was
    “treated differently from similarly-situated employees outside the protected class.” Davis, 
    2018 WL 8584035
    , at *12. “It is fundamental that to make a comparison of a discrimination
    plaintiff’s treatment to that of non-minority employees, the plaintiff must show that the
    ‘comparables’ are similarly-situated in all respects.” Phillips v. Holladay Prop. Servs., Inc., 
    937 F. Supp. 32
    , 37 (D.D.C. 1996), aff’d sub nom. Phillips v. Holladay Corp., No. 96-cv-7202, 
    1997 WL 411695
     (D.C. Cir. June 19, 1997) (internal citation omitted) (emphasis in original). The
    Court cannot even begin to determine whether the alleged Caucasian colleagues were “similarly
    situated in all respects” because Coakley-Simelton resorts to vague assertions in her declaration
    and provides barely any description of the Caucasian individuals.
    She claims that, between 2015 and 2016, she was assigned “approximately 85%” of the
    work of a former employee, while “one of my Caucasian colleagues, Jacob Grubbs, received a
    salary increase and administrative assistance for assuming the remaining 15%” of her work.
    Coakley-Simelton Decl. ¶ 25. This action is time-barred because it occurred before the 2017
    cutoff dates. See supra Part III.A. And aside from this broad statement in her declaration, the
    record contains no evidence in support of this claim, including how the duties were assigned,
    which specific duties Coakley-Simelton assumed, or who decided to divide up the work.
    36
    Moreover, increasing an employee’s workload does not amount to an adverse action because it is
    “not out of the ordinary for employees to have been expected to shoulder an extra load.” See
    Brodetski, 
    141 F. Supp. 2d 35
    , 45 (D.D.C. 2001) (no adverse employment action when employer
    distributed the “workload unevenly by overloading him with assignments”).
    While Coakley-Simelton’s claim that she was “refused compensation,” as compared to
    her Caucasian colleagues, could be an adverse action, she again gives no concrete evidence about
    those Caucasian colleagues who purportedly received higher raises. As noted, she states that
    Grubbs “received a salary increase,” Coakley-Simelton Decl. ¶ 25, but she does not specify when
    this occurred. And if it occurred in 2015 and 2016, when her workload allegedly increased, it
    too is untimely. See supra Part III.A. Aside from stating that Grubbs assumed 15% of the
    former employee’s work, Coakley-Simelton provides no other details about him, let alone that he
    “dealt with the same supervisor, [was] subject to the same standards and [] engaged in the same
    conduct without such differentiating or mitigating circumstances that would distinguish their
    conduct or the employer’s treatment of them for it.” Toomer v. Carter, No. 11-cv-2216, 
    2016 WL 9344023
    , at *28 (D.D.C. Mar. 24, 2016) (internal citation omitted). Because Coakley-
    Simelton concedes that she eventually received a raise, see Coakley-Simelton Decl. ¶ 28, it also
    is unclear how any action was “accompanied by direct, negative economic consequences” that
    are necessary to establish an adverse action.
    As to her claim that she was denied administrative support, the record does bear this out.
    Coakley-Simelton asserts that she asked Bianco during her April 2017 presentation for
    “subordinate assistance,” see Coakley-Simelton Decl. ¶ 35, and she repeatedly stated during her
    deposition that she sought administrative assistance, see, e.g., Coakley-Simelton Dep. at 60:15
    (“you see my Caucasian counterparts claim that they have additional responsibilities and they get
    37
    support that they need, but I don’t get the support that I need”); 
    id.
     at 61:2–61:14 (“Every time I
    ask for help or I ask for additional support I don’t get it”); 
    id. at 67:5
     (“I desired to have
    assistance and proper tools and techniques in order to accomplish the goals that were required of
    me”); 
    id.
     at 67:21–68:4 (“All of the other Caucasian employees [had] a team to jump in and work
    together on everything,” but I was “working on everything alone and reaching out and asking for
    support”). Bianco states that after Coakley-Simelton sent her open letter, she understood that
    “Coakley-Simelton’s vision of the reorganization—being provided with staff who would work
    for her to serve [School of Continuing Studies]—did not match my developing plan.” Bianco
    Decl. ¶ 13. But the denial of administrative support is not an adverse action. Rattigan v.
    Gonzales, 
    503 F. Supp. 2d 56
    , 73 (D.D.C. 2007) (“Scarce resources and increased workloads are
    familiar complaints in virtually every workplace and every industry, but they do not give rise to a
    discrimination claim under Title VII.”). It does not amount to a “tangible employment action[]”
    that had a significant change in Coakley-Simelton’s employment status, see Small, 
    350 F.3d at 1293
    , and as such, it is not an adverse action.
    Coakley-Simelton’s complaints about her workstation are similarly not adverse actions.
    The parties dispute exactly what happened with respect to Coakley-Simelton’s workspace—
    Coakley-Simelton claims that she had no desk in the Registrar’s Office in 2016 and that Bianco
    gave her a “storage area filled with boxes” in 2017, see Coakley-Simelton Decl. ¶¶ 39–40, while
    Bianco claims that she cleared a desk for her in 2016, see Bianco Decl. ¶ 10. Regardless, an
    employee’s complaints about his or her workstation do not involve a significant change in
    employment status required to be an adverse action under Title VII and the DCHRA. See
    Brodetski, 
    141 F. Supp. 2d at 45
     (no adverse action when the plaintiff claimed his employer
    38
    “denied him his right to choose a new workstation” because “not everything that makes an
    employee unhappy will constitute actionable adverse action”).
    Coakley-Simelton’s last claim—that she was “forced to train her lesser-qualified
    Caucasian colleagues and held accountable for their performance deficiencies”—is also devoid
    of support in the record. Coakley-Simelton states in her declaration and deposition that Canter
    “insisted” that she train Kessler and later blamed her for his mistakes. See Coakley-Simelton
    Decl. ¶ 23; Coakley-Simelton Dep. at 68:21–70:4. But as stated above, the record contains only
    general statements about her encounters with Kessler. Coakley-Simelton does not indicate when
    they happened, and they may well be time-barred. See supra Part III.A. Nor has she shown how
    her dealings with Kessler had a tangible negative impact on her employment status. For these
    reasons, the Court grants summary judgment in favor of the defendants on Coakley-Simelton’s
    discrimination claims.
    D.      Hostile Work Environment
    To support a hostile work environment claim, a plaintiff must establish that “(1) she is a
    member of a protected class; (2) she was subjected to unwelcome harassment; (3) the harassment
    occurred because of her [protected class]; and (4) the harassment affected a term, condition, or
    privilege of her employment.” Richardson v. Petasis, 
    160 F. Supp. 3d 88
    , 123 (D.D.C. 2015).
    Hostile work environment claims are analyzed using the same standards under Title VII and the
    DCHRA. 
    Id. at 123
    . The alleged harassment must be “so severe or pervasive as to alter the
    conditions of the [the plaintiff’s] employment and create an abusive working environment.”
    Faragher v. City of Boca Raton, 
    524 U.S. 775
    , 786 (1998) (internal citation omitted). The
    environment must be both “objectively and subjectively offensive.” 
    Id. at 787
    . “To determine
    whether an environment is objectively abusive, courts consider the totality of the circumstances,”
    39
    including the “frequency of the discriminatory conduct; its severity; whether it is physically
    threatening or humiliating, or a mere offensive utterance; and whether it unreasonably interferes
    with an employee’s work performance.” Richardson, 160 F. Supp. 3d at 125 (citing Harris v.
    Forklift Sys., Inc., 
    510 U.S. 17
    , 21–22 (1993)). “[S]imple teasing, offhand comments, and
    isolated incidents (unless extremely serious) will not amount to discriminatory changes in the
    terms and conditions of employment.” Faragher, 
    524 U.S. at 788
    .
    The record contains no evidence that Canter, Bianco, or Soerensson subjected
    Coakley-Simelton to “severe” and “pervasive” harassment. As to Canter, Coakley-Simelton
    recites familiar allegations, again claiming that he (1) “regularly and persistently refused to train”
    her on School of Continuing Studies “protocols”; (2) scheduled meetings that conflicted with her
    Registrar’s Office obligations; (3) withheld critical information; (4) refused to instruct his
    program staff to comply with the proper procedures for submitting registration transactions; (5)
    required Ms. Coakley-Simelton to fulfill other employees’ responsibilities; (6) falsely accused
    Ms. Coakley-Simelton of misconduct; and (7) submitted negative feedback that ultimately
    affected Ms. Coakley-Simelton’s performance reviews and yearly merit increases. See Pl.’s
    Opp’n at 39.
    Again, for all of these claims, Coakley-Simelton makes only generalized claims, without
    any citations to record evidence. To the extent that they are supported by representations in her
    declaration, as discussed above, Coakley-Simelton makes vague assertions without any reference
    to specific incidents. See, e.g., Coakley-Simelton Decl. ¶¶ 17–18 (Canter “began excluding me
    from [School of Continuing Studies] trainings and meetings,” and he “refused to provide any
    help”); id. ¶ 30 (from 2016 to 2017 Canter “excluded me from internal [School of Continuing
    Studies] meetings” and “scheduled [School of Continuing Studies] meetings that conflicted with
    40
    my previously scheduled OUR meetings”); id. ¶ 14 (in 2014 Coakley-Simelton told IDEAA that
    Canter was “misdirecting my work” and “refusing to provide me with information needed to
    complete my [School of Continuing Studies] transactions”); id. ¶¶ 30, 51 (from 2016 to 2017
    Canter “redirected my transactions even though procedural guidelines explicitly provided that
    such transactions be forwarded directly to me for final processing” and in 2018, she complained
    of Canter’s “continued noncompliance with registration protocols”); id. ¶ 25 (from 2015 to 2016,
    she “was assigned approximately 85% of Ms. Young’s noncredit based work”); id. ¶ 19 (Canter
    “regularly penalized me and complained to my supervisor that I was ‘taking too long’ to process
    transactions and that I didn’t know how to do my job”).
    At most, Coakley-Simelton identifies the years in which these alleged interactions
    occurred, but they appear to have occurred over the course of several years, from 2014 to 2018.
    See Nurriddin v. Bolden, 
    674 F. Supp. 2d 64
    , 94 (D.D.C. 2009) (dismissing a hostile work
    environment claim, in part because “the alleged events [we]re temporally diffuse, spread out
    over a four-year period, suggesting a lack of pervasiveness”). As detailed above, see Part
    III.B.2., she neglects to describe any specific incidents or encounters with Canter. Because of
    this, the Court cannot discern the frequency of the conduct, nor can it determine its severity or
    unreasonableness. As such, Coakley-Simelton has failed to show how these incidents have
    altered the “terms and conditions of employment.” See Baloch, 
    550 F.3d at 1201
     (allegations
    related to “several verbal clashes with [the plaintiff’s] supervisor” are insufficient); Rattigan, 503
    F. Supp. 2d at 81 (allegations that the plaintiff was denied “requests for additional resources
    despite an increased workload” were insufficient). Further, Coakley-Simelton has not shown
    that any of Canter’s alleged conduct occurred because of her race. See Baloch, 
    550 F.3d at 1201
    (plaintiff did not establish a hostile work environment claim when “none of the comments or
    41
    actions directed at [him] expressly focused on his race, religion, age, or disability”). In sum, the
    record contains no evidence “from which a reasonable jury could find that the hostile work
    environment was the result of discrimination based on a protected status.” Richardson, 160 F.
    Supp. 3d at 125 (internal citation omitted).
    As to Bianco and Soerensson, Coakley-Simelton bases her hostile work environment
    claim on allegations that the two (1) “remov[ed] [her] senior-level responsibilities”; (2) falsely
    accused her of misconduct; (3) required her to perform tasks outside of her job descriptions; (4)
    denied her access to much needed work-related systems; (5) required her to fulfill other
    employees’ responsibilities; (6) gave her “undeserved” negative feedback on her performance
    review”; and (7) “demoted” her and removed her from senior staff. See Pl.’s Opp’n at 39.
    To the extent that Coakley-Simelton bases her claim on the written warning, performance
    review, senior staff designation, or position change, this conduct does not rise to the level of
    “severe and pervasive” conduct necessary to support a hostile work environment claim. See
    Baloch, 
    550 F.3d at 1201
    . None of these incidents involve “extreme” conditions that courts have
    “found to constitute a hostile work environment.” Hill v. Assocs. for Renewal in Educ., Inc., 
    897 F.3d 232
    , 237 (D.C. Cir. 2018). Nor is there any evidence in the record that shows that the
    defendants “subjected [her] to discriminatory intimidation, ridicule, and insult” that is pervasive
    enough to “alter the conditions of the victim’s employment and create an abusive working
    environment.” Baloch, 
    550 F.3d at 1201
     (internal citation omitted). As explained, the “invisible
    backpack” comment was not objectively offensive. See supra note 5, at 23; see also Faragher,
    
    524 U.S. at 788
     (“isolated incidents . . . will not amount to discriminatory changes in the ‘terms
    and conditions of employment’”). Coakley-Simelton’s hostile work environment claims against
    Bianco, Soerensson and Canter therefore fail.
    42
    CONCLUSION
    For the foregoing reasons, the Court grants the defendants’ motion for summary
    judgment. A separate order consistent with this decision accompanies this memorandum
    opinion.
    ________________________
    DABNEY L. FRIEDRICH
    United States District Judge
    July 31, 2020
    43