Aaron Houseman and Nancy Houseman v. Eric S. Sagerman ( 2015 )


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  •    IN THE COURT OF CHANCERY OF THE STATE OF DELAWARE
    AARON HOUSEMAN and NANCY             )
    HOUSEMAN, individually and on behalf )
    of all others similar situated,      )
    )
    Plaintiffs,     )
    )
    v.                            ) C.A. No. 8897-VCG
    )
    ERIC S. SAGERMAN, THOMAS D.          )
    WHITTINGTON, CLINTON S. LAIRD, )
    BROCK J. VINTON, RAYMOND             )
    IBARGUEN, GEORGE D. SERGIO, J.P. )
    MORGAN CHASE BANK, N.A.,             )
    KEYBANC CAPITAL MARKETS,             )
    INC., and HEALTHPORT                 )
    TECHNOLOGIES, LLC,                   )
    )
    Defendants.     )
    MEMORANDUM OPINION
    Date Submitted: August 6, 2015
    Date Decided: November 19, 2015
    Eric M. Andersen, of ANDERSEN SLEATER LLC, Wilmington, Delaware,
    Attorney for Plaintiffs.
    Steven L. Caponi and Elizabeth Sloan, of BLANK ROME LLP, Wilmington,
    Delaware, Attorneys for Defendants Eric S. Sagerman, Thomas D. Whittington,
    Clinton S. Laird, Brock J. Vinton, Raymond Ibarguen, and George D. Sergio.
    GLASSCOCK, Vice Chancellor
    A stockholder, mislead into forgoing appraisal rights, may have a breach of
    duty claim against directors or officers that can be satisfied by quasi-appraisal
    damages. If the facts regarding the breach of duty are known to the stockholder at
    the time of closing, may she wait 27 months before pursuing the claim, or would
    the cause of action then be barred by laches? The answer, of course, depends upon
    the specific facts of the matter.
    This case involves the merger of Universata, Inc. into an LLC purchaser.
    The Plaintiffs, Nancy Houseman and her husband, Aaron Houseman, stockholders
    of Universata, brought this action on a number of grounds addressed elsewhere; 1
    this Memorandum Opinion will address only breaches of duty by Universata’s
    Board of Directors which, according to Mrs. Houseman only, entitle her to a quasi-
    appraisal remedy.        Mr. Houseman does not join this allegation, presumably
    because, as a director of Universata, any argument that he was misled as to
    appraisal rights would ring hollow. The matter is before me on the Defendants’
    partial Motion for Summary Judgment brought on a single ground: that laches bars
    this cause of action. For the reasons that follow, that motion is granted.
    I. BACKGROUND FACTS
    A. The Housemans’ Path to Ownership in Universata
    In 1996, Nancy Houseman and her husband Aaron Houseman (together the
    1
    See Houseman v. Sagerman, 
    2014 WL 1478511
    (Del. Ch. Apr. 16, 2014).
    1
    ―Housemans‖) formed Med-Legal, Inc.,2 which they sold to Universata, Inc.
    (―Universata,‖ or the ―Company‖) in 2006 for a seven-year stream of payments
    totaling approximately $9 million.3 In 2009, after the Company had difficulty
    making their payments, the Housemans and Universata renegotiated the terms of
    the remaining payments, resulting in the conversion of a portion of the remaining
    payments to 525,000 shares of Universata common stock and the appointment of
    Mr. Houseman to the Company’s Board of Directors.4                   In conjunction with
    negotiations with Universata, the Housemans entered into an Agreement
    Regarding Stock (the ―Put Contract‖) with Thomas D. Whittington, Universata’s
    then-Chairman, which gave the Housemans a right to force Whittington personally
    to purchase up to 525,000 of their shares in Universata for $2.10 per share at any
    time between December 30, 2012 and December 30, 2013.
    B. Universata’s Merger with HealthPort
    In late 2010, HealthPort Technologies, LLC (―HealthPort,‖ or the ―Buyer‖)
    approached the Company about a potential acquisition and spawned a sales process
    that lead to an announcement, on May 10, 2011, that the Company had entered into
    an agreement (the ―Preliminary Merger Agreement‖), pursuant to which
    HealthPort Acquisition Subsidiary, Inc., a wholly owned subsidiary of HealthPort,
    2
    Am. Br. in Supp. of Def.’s Mot. for Summ. J. Ex. A (deposition of Mrs. Houseman), at 10:13–
    12:18.
    3
    
    Id. at 19:7–20:14.
    4
    
    Id. at 27:16–29:19.
    2
    would acquire all outstanding shares of Universata (the ―Merger‖).5 Pursuant to
    the Preliminary Merger Agreement, Universata stockholders were to receive three
    forms of consideration: (1) $1.02 per share in cash; (2) a right to receive up to $.27
    per share in cash, to be distributed by July 1, 20126 by Whittington, as Shareholder
    Representative, based on the balance remaining in three escrow funds formed to
    cover certain pre- and post-closing obligations (the ―Escrow Funds‖); and (3) for
    each Universata share, one share in a new company formed to hold a patent that
    was previously owned by the Company.7
    On May 31, 2011, the Merger agreement (the ―Final Merger Agreement‖)
    was executed,8 and on June 1 stockholders received $1.02 per share in cash.9 On
    March 4, 2013, nearly two years later, Whittington sent a letter to former
    Universata stockholders (the ―Final Distribution Letter‖) that enclosed a check
    made to each stockholder for $.17 per share, which represented the remaining
    balance in the Escrow Funds.10 Whittington’s letter explained that the final cash
    distribution amount had been determined based on confidential negotiations with
    5
    Am. Compl. Ex. 1 (Information Statement).
    6
    According to the Information Statement, the remaining portion of the Escrow Funds was to be
    distributed within 30 days after the 12-month anniversary of the Merger’s closing. 
    Id. at 11–12.
    7
    
    Id. 8 Am.
    Compl. Ex. 10 (March 4, 2013 letter to stockholders).
    9
    Am. Compl. ¶ 3. It is not clear in the record whether the Housemans received $1.02 per share
    in cash on June 1, 2011. However, the Plaintiffs concede that they had received the Merger
    consideration by January 2013. See Pl.’s Br. in Opp. to Def.’s Mot. for Summ. J. at 14.
    10
    Am. Compl. Ex. 10 (March 4, 2013 letter to stockholders).
    3
    HealthPort, the details of which he could not disclose.11 On October 11, 2013,
    Whittington sent another letter that informed stockholders they had been awarded
    shares of Database Logic, Inc., the company that had received the patent
    previously owned by Universata.12
    C. Disclosure of Statutory Appraisal Rights
    On May 10, 2011, the date of the Preliminary Merger Agreement,
    Universata sent outstanding stockholders, including Mrs. Houseman, an
    information sheet (the ―Information Statement‖) that provided details of the
    proposed Merger.13 The Information Statement described the stockholders’ right to
    seek appraisal and included, as an exhibit, a copy of an outdated version of
    Delaware’s appraisal statute, 
    8 Del. C
    . § 262.14                   The parties agree that the
    differences between the outdated and current statute were merely technical from
    the perspective of Universata stockholders—the amendments omitted had no
    bearing on the appraisal decision facing those stockholders, including Mrs.
    Houseman.15 In addition to the outdated appraisal statute, Universata also attached
    11
    
    Id. 12 Am.
    Compl. Ex. 11 (October 11, 2013 letter to stockholders).
    13
    Am. Compl. Ex. 1 (Information Statement).
    14
    
    Id. 15 Oral
    Arg. Tr. 24:9–23. The appraisal statute was amended in August 2010 to provide
    appraisal rights, subject to certain restrictions therein, to stockholders of a subsidiary corporation
    merged into a parent corporation pursuant to 
    8 Del. C
    . § 267. Since the Merger was effected
    pursuant to § 251, the understanding of Universata stockholders regarding their appraisal rights
    was unaffected by the mistaken attachment of the outdated statute.
    4
    a form stockholders could complete to waive their appraisal rights.16 In the weeks
    leading up to the Merger, Defendant Eric Sagerman, CEO of Universata, urged the
    Housemans to waive their appraisal rights because the Buyer wanted to reduce
    exposure to future litigation and Sagerman feared that postponing the execution of
    the waivers could jeopardize the Merger.17 Mrs. Houseman purportedly believed
    that Sagerman’s statements indicated that there was no possibility a deal would be
    finalized without the Housemans’ waiver of appraisal.18 Mrs. Houseman avers that
    the Housemans were unsatisfied with the terms of the Merger and, therefore, did
    not waive appraisal in the mistaken belief that the non-waiver would ensure the
    Merger would fail to close.19 Notwithstanding the Housmans’ lack of waiver, the
    Merger closed on June 1, 2011.20
    The Information Statement sent to stockholders on May 10, 2011 also
    contained a copy of the Preliminary Merger Agreement that was not executed by
    16
    Am. Compl. Ex. 1 (Information Statement), at Appendix C.
    17
    Am. Br. in Supp. of Def.’s Mot. for Summ. J. Ex. V (deposition of Sagerman), at 30:24–32:20.
    18
    Am. Br. in Supp. of Def.’s Mot. for Summ. J. Ex. A (deposition of Mrs. Houseman), at 177:9–
    21.
    19
    
    Id. at 121:1–11,
    178:14–21; Oral Arg. Tr. 33:8–18. Moreover, Mrs. Houseman avers that the
    Housemans did not seek statutory appraisal pre-merger because they believed that their refusal to
    waive appraisal rights precluded the Merger from closing, thus rendering the pursuit of an
    appraisal action futile. Am. Br. in Supp. of Def.’s Mot. for Summ. J. Ex. A (deposition of Mrs.
    Houseman), at 179:19–180:20.
    20
    Am. Br. in Supp. of Def.’s Mot. for Summ. J. Ex. A (deposition of Mrs. Houseman), at 177:3–
    5. According to the Plaintiff, the Merger only closed after the Final Merger Agreement was
    amended to include an indemnification clause pursuant to which the Defendants agreed to
    indemnify Healthport for any future litigation regarding Mr. Houseman’s failure to waive his
    appraisal rights. Oral Arg. Tr. 30:24–31:7.
    5
    either of the merging parties.21 Mrs. Houseman was unaware that the Information
    Statement did not include the executed Final Merger Agreement until she received
    the Final Distribution Letter from Whittington on March 4, 2013—nearly two
    years later—which revealed that the Final Merger Agreement was not executed
    until May 31, 2011.22
    D. The Minnesota Litigation
    Following the close of the Merger, the Housemans refused to tender their
    shares and, instead, sought to ―put‖ their shares to Whittington pursuant to the Put
    Contract.     Whittington, however, refused to buy the Housemans’ shares in
    accordance with the contract.           As a result, the Housemans filed suit against
    Whittington in Minnesota state court for breach of the Put Contract (the
    ―Minnesota Litigation‖).23        The Minnesota state court dismissed the action in
    February 2012.24
    21
    Am. Compl. Ex. 1 (Information Statement), at Appendix A.
    22
    Am. Compl. Ex. 10 (March 4, 2013 letter to stockholders). Mrs. Houseman alleges that the
    Merger agreement was backdated from May 31, 2011 to May 10, 2011 to give the false
    impression that stockholders were given 20 days to demand their statutory appraisal rights
    pursuant to 8 Del C. § 262. Pl.’s Br. in Opp. to Def.’s Mot. for Summ. J. at 17–18. If taken as
    true, this fact would show that the Company failed to provide proper notification to stockholders
    in accordance with the statute, but it would have no bearing as to when Mrs. Houseman became
    aware of a legal claim and the reasons for her delay in acting on that claim, which are two of the
    touchstone questions of a laches analysis.
    23
    The Plaintiffs allege that prior to the Merger the Company guaranteed Whittington’s
    obligation under the Put Contract. However, the Plaintiffs did not include the Company in its
    lawsuit in Minnesota state court.
    24
    The Minnesota trial court’s decision was affirmed by the state appellate court in September
    2012; the Minnesota Litigation ultimately concluded when further review was denied in
    November 2012.
    6
    E. Procedural History
    The Plaintiffs filed a Verified Complaint in this Court on September 12,
    2013, more than two years after the close of the Merger.25                     The Plaintiffs’
    allegations centered on alleged fiduciary duty violations in the Company’s sales
    process; additionally, through subsequent briefing and oral argument, the Plaintiffs
    focused on vindication of certain rights under the Put Contract in the breach-of-
    duty context, an argument that failed in Minnesota state court. On April 16, 2014,
    I issued a memorandum opinion dismissing all counts except for two: the count,
    brought by Mrs. Houseman solely, for ―quasi-appraisal‖ against HealthPort and its
    individual directors, and the demand by both Housemans for an accounting against
    Whittington in connection with the administration and distribution of the escrow in
    his role as stockholders’ representative. The latter cause of action remains pending
    and is not under consideration here.
    The Plaintiffs filed an Amended Verified Complaint on November 3, 2014.
    On January 26, 2015, the Defendants filed a partial ―Motion for Summary
    Judgment on Laches‖ with respect to Mrs. Housman’s pursuit of a quasi-appraisal
    remedy, on which I heard oral argument on July 9, 2015. At that oral argument I
    25
    That original Complaint included a count for breach of fiduciary duty against the Company’s
    individual directors; a count for accounting against Whittington and J.P Morgan Chase Bank,
    N.A.; a count for ―quasi-appraisal‖ against the Company and its individual directors; a count for
    aiding and abetting breach of fiduciary duty against KeyBank; and a count against the
    Company’s individual directors for failure to obtain consideration for ―litigation assets.‖ The
    original Complaint was filed on behalf of Aaron Houseman and his wife, Nancy Houseman.
    Only Mrs. Houseman brings the claim for quasi-appraisal.
    7
    asked the parties to submit supplemental briefing, which concluded on August 8,
    2015.
    F. Mrs. Houseman’s Count for “Quasi-Appraisal”
    Pursuant to Count III of the Amended Verified Complaint, Mrs. Houseman
    alleges that the Company’s stockholders26 are entitled to participate in a ―quasi-
    appraisal‖ action because, among other things, the Defendants failed to disclose
    material facts regarding the Merger.27 Both parties agree that quasi-appraisal is not
    itself a cause of action, but is instead a remedy that, where appropriate, awards
    stockholders damages based on the going-concern value of their previously owned
    stock upon a finding of a breach of fiduciary duty, such as the duty to disclose.28
    However, since the allegations in this case include the failure to properly provide
    information to stockholders in accordance with the appraisal statute,29 it is easy,
    but problematic, to confuse a proceeding under the appraisal statute—which is
    26
    The Plaintiffs style Count III as a ―quasi-appraisal class action,‖ purporting to bring the Count
    on behalf of Mrs. Houseman and a class of minority stockholders. See Am Compl. ¶¶ 68–72
    (internal quotations omitted). However, Mrs. Houseman has not perfected her right to represent
    the class; in addition, the Defendants’ motion for summary judgment raises a laches defense that
    challenges the timeliness of Mrs. Houseman’s personal decision to file this action. Moreover,
    Mrs. Houseman’s breach-of-duty allegations in support of quasi-appraisal include, in part,
    representations made by Whittington to the Housemans personally; there is no indication in the
    record those representations were made to a larger class. Therefore, this Memorandum Opinion
    solely affects Mrs. Houseman, individually, and has no bearing on the rights, if any, of other
    stockholders.
    27
    
    Id. ¶¶ 68–72.
    28
    See In re Orchard Enters., Inc. S’holder Litig., 
    88 A.3d 1
    , 42 (Del. Ch. 2014) (―[T]he
    Delaware Supreme Court and the Court of Chancery consistently have held that quasi-appraisal
    damages are available [] when a fiduciary breaches its duty of disclosure in connection with a
    transaction that requires a stockholder vote.‖).
    29
    See 
    8 Del. C
    . § 262.
    8
    itself a cause of action—with the quasi-appraisal remedy. Such confusion has, at
    times, seeped into the briefing and oral argument to muddle the issues in
    connection with Mrs. Houseman’s request for relief. Therefore, I find it useful to
    clarify, from the outset, Mrs. Houseman’s cause of action as I understand it.
    In this case, Mrs. Houseman cannot pursue statutory appraisal because the
    time period in which she was required to file lapsed years ago.30 Instead, Mrs.
    Houseman argues that the Defendants breached their fiduciary duties by (1) failing
    to provide stockholders the correct version of the Merger agreement that was
    signed by the Individual Defendants; (2) failing to provide stockholders the correct
    version of the appraisal statute; and (3) incorrectly informing the Housemans that
    the Merger would not proceed unless the Housemans waived their statutory
    appraisal rights.31 Due to the Defendants’ alleged breaches, Mrs. Houseman was
    harmed because she was unable to make an informed decision regarding her
    appraisal rights, and, therefore, seeks a quasi-appraisal remedy. The Defendants
    have moved for summary judgment based on the equitable doctrine of laches,
    30
    The appraisal statute provides that dissenting stockholders seeking appraisal must submit a
    written demand for appraisal to the corporation before the taking of the vote on the merger. 
    8 Del. C
    . § 262(d)(1). Within 120 days after the merger, a stockholder who has, among other
    requirements, previously made a written demand for appraisal may commence an appraisal
    proceeding. 
    8 Del. C
    . § 262(e). Mrs. Houseman did not make a written demand before the
    Merger or seek statutory appraisal within 120 days after the Merger closed.
    31
    To the extent Mrs. Houseman also alleges that the Defendants breached disclosure obligations
    by failing to provide financial information regarding the Company, see Houseman v. Sagerman,
    
    2014 WL 1478511
    , at * 14 (Del. Ch. Apr. 16, 2014), that argument formed no part of the
    briefing here, and presumably has been abandoned. In any event, this allegation would have no
    effect on my laches analysis.
    9
    arguing that, assuming the forgoing is true, Mrs. Housman nevertheless
    unjustifiably delayed bringing these claims, causing the Defendants significant
    prejudice. For the following reasons, I agree.
    II. STANDARD OF REVIEW
    A motion for summary judgment will be granted only if the moving party
    demonstrates that ―there is no genuine issue as to any material fact and that the
    moving party is entitled to a judgment as a matter of law.‖32 When addressing a
    motion for summary judgment, ―the facts must be viewed in the light most
    favorable to the nonmoving party.‖33 Additionally, ―the court cannot weigh the
    evidence, decide among competing inferences, or make factual findings.‖34
    III. ANALYSIS
    The equitable doctrine of laches derives from the maxim that ―equity aids
    the vigilant, not those who slumber on their rights.‖35 The doctrine provides that a
    plaintiff’s request for equitable relief may be barred where she has unreasonably
    delayed in seeking that relief, and such delay has prejudiced the defendant.36
    Although there is no bright-line test, there are three generally accepted elements
    32
    Ch. Ct. R. 56.
    33
    Senior Tour Players 207 Mgmt. Co. LLC v. Golftown 207 Holding Co., LLC, 
    853 A.2d 124
    ,
    126 (Del. Ch.2004).
    34
    In re El Paso Pipeline Partners, L.P. Derivative Litig., 
    2014 WL 2768782
    , at *1 (Del. Ch.
    June 12, 2014).
    35
    Whittington v. Dragon Group, LLC, 
    991 A.2d 1
    , 8 (Del. 2009) (citing Adams v. Jankouskas,
    452 A.2d 148,157 (Del. 1982)).
    36
    See Reid v. Spazio, 
    970 A.2d 176
    , 183 (Del. 2009); Martin v. Med-Dev Corp, 
    2015 WL 6472597
    , at *15 (Del. Ch. Oct. 27, 2015).
    10
    that the defendant must prove to show laches: (1) knowledge by the plaintiff of the
    basis for a legal claim; (2) the plaintiff’s unreasonable delay in bringing the claim;
    and (3) resulting prejudice to the defendant.37 Simply put, like most equitable
    concepts, laches entails a balancing: has a plaintiff’s dilatory approach to litigation
    disadvantaged the defendant so that equity should deny the plaintiff the right to a
    decision on the merits? Here, Mrs. Houseman argues that three breaches of duty
    entitle her to quasi-appraisal damages: that she received a superseded version of
    the appraisal statute in connection with her notice of appraisal rights; that she was
    mislead into believing that without her waiver of appraisal, the Merger would not
    close, indicating that she need not demand appraisal; and that she received an
    unsigned and incomplete version of the Merger agreement in the notice of
    appraisal rights. Assuming the latter is true, Mrs. Housman has failed to articulate
    how any discrepancy between the disclosed and actual merger agreements caused
    her to fail to exercise appraisal. I assume for purposes of this analysis that the
    Defendants breached duties in providing Mrs. Houseman with an outdated version
    of the appraisal statute and in misleading her into thinking that she had prevented
    the Merger—and therefore need not demand appraisal—by not waiving appraisal
    rights. I further assume, for purposes of this summary judgment motion only, that
    these breaches damaged Mrs. Houseman by causing her to forgo appraisal, and that
    37
    
    Reid, 970 A.2d at 182
    –83.
    11
    quasi-appraisal is an appropriate remedy for such harm. I analyze this cause of
    action in light of the laches defense raised in this motion.
    A. Mrs. Houseman had Knowledge of a Claim when the Merger Closed
    The laches period begins to run once the plaintiff has knowledge of the basis
    for the claim. Therefore, the Defendants must show when Mrs. Housman had
    knowledge of the facts that she alleges justify the quasi-appraisal remedy. The
    Defendants argue that there are three key points in time when Mrs. Houseman
    knowingly decided to forgo a claim: first, at the time of Merger in June 2011;
    second, during the Minnesota Litigation in November 2011; and third, after the
    conclusion of the Minnesota Litigation when Mrs. Houseman began exploring a
    potential appraisal claim in late 2012. Mrs. Houseman, on the other hand, argues
    that her claims did not arise until Whittington sent the Final Distribution Letter in
    March 2013, informing her of the consideration forthcoming from the Escrow
    Funds, and thus the full amount of the consideration provided in the Merger. For
    the reasons set forth below, I find that Mrs. Houseman had knowledge of a
    fiduciary duty claim when the Merger closed on June 1, 2011.
    1. Mrs. Houseman knew that her appraisal rights were not properly
    disclosed but was led to believe the Merger would not close.
    Before the Merger closed on June 1, 2011, Mrs. Houseman was aware of
    two facts relevant to her allegations here. First, Mrs. Houseman knew that the
    Company had failed to provide proper notice to stockholders of their appraisal
    12
    rights, as required by statue.           In the weeks leading up to the Merger, the
    Housemans consulted with legal counsel to discuss, among other things, their
    appraisal rights. Emails between Mr. and Mrs. Houseman reveal that their then-
    counsel believed that stockholders did not receive proper notification of their
    statutory appraisal rights, presumably alluding to the outdated appraisal statute
    attached to the Information Statement.38 Second, and more pertinent to the quasi-
    appraisal remedy sought, Mrs. Houseman believed that Whittington had insisted
    the Housemans waive their appraisal rights because failure to do so would preclude
    the Merger from closing. Initially, Whittington’s supposed threats did not pose a
    problem to Mrs. Houseman, because she believed she could use her holdout as
    leverage to quash the Merger. In other words, Mrs. Houseman was allegedly
    misled to believe she held an effective veto right over the Merger. To summarize,
    just prior to the Merger, Mrs. Houseman knew she had appraisal rights; that those
    appraisal rights had not been properly communicated to her; but she believed there
    was no reason to pursue appraisal, in any event, because the Merger would not
    close unless she waived her appraisal rights.
    2. Upon closing of the Merger, Mrs. Houseman knew that the
    Defendants had misled her and failed to properly disclose her right to
    appraisal.
    In light of these beliefs, Mrs. Houseman must have realized that the
    38
    See Am. Br. in Supp. of Def.’s Mot. for Summ. J. Ex. M (emails).
    13
    Defendants breached their fiduciary duties at the time the Merger was announced.
    Upon discovery of the completed Merger, Mrs. Houseman knew she had been
    deceived by Whittington into believing the Merger could not be finalized and, as a
    result of her mistaken belief, knew that she had forgone her appraisal rights.
    Moreover, she knew that the Defendants consummated the Merger without
    providing stockholders proper notice of their appraisal rights.39 Therefore, no later
    than the close of the Merger, Mrs. Houseman possessed the information necessary
    to pursue her fiduciary duty claim. For purposes of a laches analysis, Mrs.
    Houseman was aware of her claims no later than June 1, 2011. Mrs. Houseman
    has conceded as much.40
    39
    According to Mrs. Houseman, under the rationale of Berger v. Pubco Corp., 
    976 A.2d 132
    (Del. 2009), any defect in the statutory notice of appraisal rights gives rise to a breach-of-duty
    claim supporting a quasi-appraisal remedy, regardless of whether the defect is material. To the
    extent the Delaware Supreme Court suggested the application of a per se rule in the § 253
    context in Pubco, I need not determine whether such a rule extends beyond that context, such as
    to the Merger here, because the instant summary judgment motion is brought solely on grounds
    of laches. 
    See 976 A.2d at 136
    n. 5. Pursuant to my laches analysis, I assume that a breach of
    duty, based on defective notice and sufficient to support a quasi-appraisal remedy, both existed
    and was known to Mrs. Houseman at the time of the Merger.
    40
    At an earlier stage in this litigation, Plaintiffs’ counsel contended, in resisting a laches
    dismissal at the motion to dismiss phase, that Mrs. Houseman did not bring an action within a
    reasonable time because the Housemans were unaware of the quasi-appraisal remedy until they
    were made aware of this claim by their current counsel. See Houseman v. Sagerman, 
    2014 WL 1478511
    , at *14 (Del. Ch. Apr. 16, 2014). In response, the Defendants sought discovery of
    communications between the Plaintiffs and counsel, arguing that the Plaintiffs had waived the
    attorney-client privilege by putting the communications at issue in this case. At oral argument
    on the resulting motion to compel, I declined to order the Plaintiffs to produce otherwise-
    privileged communications, based on Plaintiffs’ counsel’s new representation to the Court that
    the Plaintiffs had knowledge of the quasi-appraisal remedy at the time the Merger closed.
    Houseman v. Sagerman, C.A. No. 8897 (Del. Ch. Oct. 28, 2014) (TRANSCRIPT). As a result, I
    instructed the parties that the Plaintiffs were judicially estopped from later arguing that Mrs.
    Houseman was unaware of her appraisal or ―quasi-appraisal‖ rights when the Merger closed. 
    Id. 14 Following
    the Merger, Mrs. Houseman chose not to pursue a breach-of-duty
    action in this Court. Instead, the Plaintiffs made a tactical choice to pursue what
    appeared to be more lucrative litigation against Whittington in Minnesota state
    court, to enforce the Put Contract. According to Mrs. Houseman, when they
    initiated the Minnesota Litigation, she believed she had a cause of action in
    Delaware regarding her right to appraisal.41 As is discussed in more detail below,
    she consciously chose to seek enforcement of the Put Contract before pursuing an
    action in Delaware. In November 2012, after the Minnesota Litigation proved
    unsuccessful, the Housemans began to consider commencing an action in
    Delaware. In January 2013, the Housemans drafted emails to attorneys, including
    Delaware attorneys, to determine how to proceed with a cause of action in
    Delaware.     By April 2013, the Housemans had exchanged emails with Eric
    Anderson, their current attorney, which discussed the filing of an appraisal action
    in Delaware. This action was filed on September 12, 2013.
    3. The Final Distribution Letter was not the first instance in which
    Mrs. Houseman knew of a claim.
    Mrs. Houseman argues she didn’t have enough information to demand
    appraisal or seek quasi-appraisal damages until she received the Final Distribution
    Letter, and thus that her cause of action cannot have accrued until that time. On
    41
    Am. Br. in Supp. of Def.’s Mot. for Summ. J. Ex. A (deposition of Mrs. Houseman), at 174:1–
    21.
    15
    March 4, 2013, Whittington sent a letter to stockholders informing them he had
    negotiated an agreement with HealthPort regarding the final cash distribution in
    consideration of the Merger, representing the remaining Escrow Funds.42
    Whittington attached to the letter a notice of confidentiality which explained that
    the terms and negotiations that led to the determination of the final cash
    distribution were to be kept confidential and would only be shared with
    stockholders as Whittington ―deem[ed] necessary and appropriate in discharging
    his fiduciary duties.‖43 According to Mrs. Houseman, Whittington’s sending the
    Final Distribution Letter itself represented a breach of fiduciary duty, because
    Whittington failed to disclose how the final cash amount was calculated. Mrs.
    Houseman attempts to characterize this as an independent ground for which she
    may seek a quasi-appraisal remedy.           However, the Plaintiffs included as an
    additional count in the Amended Complaint an allegation that Whittington failed to
    properly account for the distribution of Merger proceeds from the Escrow Fund.
    That claim remains before this Court and is currently under review by a Special
    Master. Therefore, any harm caused by a breach of fiduciary duty in connection
    with the distribution of Merger consideration will be remedied in the action for
    accounting. I note that any damages caused by a breach of duty by Whittington in
    42
    Am. Compl. Ex. 10 (March 4, 2013 letter to stockholders). Whittington’s actions, and the
    distribution of the remaining funds in escrow, were tardy; the Merger agreement called for
    distribution by July 1, 2012. See supra note 6.
    43
    Am. Compl. Ex. 10 (March 4, 2013 letter to stockholders).
    16
    administering or distributing the fund would be unrelated to the going-concern
    value of the company, pre-merger; and that quasi-appraisal would be, therefore, an
    inappropriate remedy for such a breach. To the extent Mrs. Houseman argues that
    any merger agreement that provides that a minor portion of the consideration be set
    aside to pay for certain contingencies must always provide a right to appraisal that
    springs into existence once the escrow period ends—presumably because the
    contingent nature of the release of consideration from the fund renders the decision
    to pursue statutory appraisal rights an unfair exercise in uncertainty—such a tolling
    of the statutory right is simply at odds with the statute itself, which requires
    demand for appraisal rights pre-merger, and pursuit of those rights within 120 days
    thereafter.44
    In consideration of the first element of my laches analysis, I find that Mrs.
    Houseman knew all necessary facts regarding the claims for which she now seeks
    quasi-appraisal no later than the close of the Merger in June 2011.45               Mrs.
    Houseman in fact contemplated an action in Delaware before she initiated the
    Minnesota Litigation and, again, after that litigation concluded in November 2012.
    B. Mrs. Houseman Unreasonably Delayed in Bringing the Claim
    The second element the Defendants must prove to show laches is that Mrs.
    Houseman unreasonably delayed in bringing this claim. While this Court often
    44
    See 
    8 Del. C
    . § 262.
    45
    See supra note 40.
    17
    applies the statute of limitations by analogy, this tends to form the outer limit of
    reasonableness.46 Mrs. Houseman argues that I should base my determination on
    the statute of limitations applicable to claims of breaches of fiduciary duties. 47
    Claims for breaches of fiduciary duties—i.e., torts—are governed by a three-year
    statute of limitation,48 which, absent certain limited circumstances, begins to run
    when the cause of action accrues, not upon the Plaintiff’s discovery of the injury.49
    The Defendants argue that I should instead refer to the stringent limitations set out
    in the appraisal statute, since Mrs. Houseman contends that the Defendants’ breach
    of duty restricted her from making an informed decision regarding her statutory
    rights. The appraisal statute provides that dissenting stockholders may—assuming
    they have properly perfected their appraisal rights50—initiate an appraisal action
    within 120 days after the effective date of the merger.51 Consistent with my prior
    emphasis on the distinction between a statutory appraisal action and the quasi-
    appraisal remedy, I assume for purposes of this motion that the appropriate analog
    is the three-year tort limitation set out in § 8106(a). Therefore, if I were to
    consider nothing more than the analogous statute of limitation here, the filing of
    46
    Equity may suggest that an even longer delay is reasonable in compelling circumstances. See
    IAC/InterActiveCorp v. O’Brien, 
    26 A.3d 174
    , 177–78 (Del. 2011) (citing Wright v. Scotton, 
    21 A. 69
    , 73 (Del. 1923)).
    47
    Pl.’s Br. in Opp. to Def.’s Mot. for Summ. J. at 30.
    48
    
    10 Del. C
    . § 8106(a).
    49
    See Weiss v. Swanson, 
    948 A.2d 433
    , 451 (Del. Ch. 2008).
    50
    
    8 Del. C
    . § 262(d).
    51
    
    Id. § 262(e).
    18
    Mrs. Houseman’s complaint on September 12, 2013 would fit within the three-year
    statute of limitation that accrued in June of 2011.
    As this Court has repeatedly found in the context of laches, however, the
    length of the delay is less important than the reasons for it.52 While this Court will
    consider the analogous statute of limitations, such limitations applicable in a court
    of law do not control a court sitting in equity;53 a court of equity may also consider
    concerns of conscience, good faith, and reasonable diligence.54 In other words, the
    element of unreasonable delay involves consideration of whether the plaintiff acted
    with the degree of diligence that fairness and justice require.55 With these concerns
    in mind, my consideration of the second element in this laches analysis must be
    based on Mrs. Houseman’s decision to wait more than 27 months56 to file her
    complaint.
    Mrs. Houseman argues that her delay was reasonable because she timely
    pursued enforcement of the Put Contract, which likely offered the most lucrative
    outcome and was required to be litigated in Minnesota.                     In the Minnesota
    Litigation, the Plaintiffs sought a recovery that was nearly 63% greater than what
    52
    
    IAC/InterActiveCorp, 26 A.3d at 177
    (citing Whittington v. Dragon Group, LLC, 
    991 A.2d 1
    , 8
    (Del. 2009)).
    53
    See Reid v. Spazio, 
    970 A.2d 176
    , 183 (Del. 2009) (internal citations omitted).
    54
    See 
    id. 55 Scotton
    v. Wright, 
    117 A. 131
    , 136 (Del. Ch. 1922), aff’d, Wright v. Scotton, 
    131 A. 69
    (Del.
    1923).
    56
    Mrs. Houseman argues strenuously that the laches analysis should be based on the six months
    between the time Whittington issued the Final Distribution Letter and the commencement of this
    litigation, a contention I have rejected above.
    19
    they would have received pursuant to the Merger. Additionally, the Put Contract
    included a provision that required the Plaintiffs to initiate all litigation pursuant to
    the contract in Minnesota state court. But the fact that the Housemans had a
    logical reason to pursue contractual rights in Minnesota by no means prevented
    Mrs. Houseman from pursuing her fiduciary duty claims here in a timely manner.
    When asked why she didn’t also pursue her claim in Delaware after the
    Merger closed, Mrs. Houseman offered multiple reasons. First, when the Merger
    closed, Mrs. Houseman was unable to calculate the exact amount of consideration
    she could expect to receive from the Merger; therefore, she argues, she was
    precluded from making a cost-benefit analysis regarding a claim for breach of
    fiduciary duty. Mrs. Houseman’s argument is thus simply a variation of the one I
    have rejected above: that it is unfair to expect a stockholder to seek appraisal, or
    pursue quasi-appraisal damages, unless the precise value of the merger
    consideration is known with certainty. Mrs. Houseman argues that she was unable
    to make a cost-benefit determination until she received the Final Distribution
    Letter in March 2013, and that her cause of action for breach of duty cannot have
    accrued before that time. In fact, if Mrs. Houseman’s argument were to be applied
    to the facts and rulings in this case, her disclosure claim for quasi-appraisal would
    not have accrued even now—it could not accrue until resolution of the accounting
    remedy I have ordered (and any related appeal) has disclosed the precise value of
    20
    the escrowed component of the Merger consideration.             The Company sent
    stockholders the Information Statement in May 2011, pre-merger, that provided the
    range of expected Merger consideration and explained that a portion of the cash
    consideration would be paid based on the balance remaining in the Escrow Funds.
    Mrs. Houseman was provided the amount of consideration she could expect to
    receive within a reasonable range and, therefore, based on the information
    provided to her at the time of the Merger, she could have made an informed
    decision on whether to pursue this claim.
    Mrs. Houseman offers additional reasons why she did not pursue a
    simultaneous action in Delaware: first, she wanted to avoid the expense of
    litigating an additional case; and second, an expeditious filing would have been
    futile because, according to her, this Court would have stayed the action pending
    resolution of the Put Contract in the Minnesota Litigation. While the expense of
    litigation and the possibility that an action will be stayed may have been relevant to
    Mrs. Houseman’s decision to pursue an action, such considerations cannot justify
    her decision to forgo filing an action for purposes of this laches analysis. Such
    justifications ignore the concern that the Defendants may suffer prejudice by the
    Plaintiffs’ delay, which is the touchstone of the third prong of the laches analysis.
    It is in light of the foreseeable hardship, discussed below, caused by Mrs.
    Houseman’s sleeping on her rights that I find that her 27-month delay in pursuing
    21
    this action clearly unreasonable.
    C. The Defendants Suffered Prejudice as a Result of Mrs. Houseman’s
    Delay
    In applying laches, I must consider the prejudice, if any, suffered by the
    Defendants as the result of Mrs. Houseman’s unreasonable delay. In order to show
    prejudice, the Defendants must prove that Mrs. Houseman’s delay lead to ―an
    adverse change in the condition or relations of the property or the parties.‖57 The
    Defendants argue that Mrs. Houseman’s delay has caused them prejudice in three
    ways. First, her delay prevented the Defendants from using the Escrow Funds to
    mitigate their litigation costs. According to the Defendants, the Merger agreement
    provided that the unused portion of the Escrow Funds were to be paid to the
    Shareholder Representative—in this case, Whittington—who had the sole authority
    to use the funds to satisfy any indemnification obligations owed the Company or
    former officers and directors.
    Second, the Defendants argue that Mrs. Houseman’s delay also precluded
    the Defendants from the benefit of the Company’s D&O insurance policy. At the
    time the Merger closed, the Company was covered by a D&O policy that ended on
    April 22, 2012.58         In contemplation of the Merger, the Company purchased
    57
    See 
    Reid, 970 A.2d at 183
    .
    58
    Am. Br. in Supp. of Def.’s Mot. for Summ. J. Ex. R (original D&O policy).
    22
    extended coverage through June 1, 2013.59 Since the D&O policy lapsed before
    the complaint was filed in September 2013, the D&O policy was not available to
    mitigate the Defendants’ litigation costs.
    Due to the supposed inability to use these expense-mitigation mechanisms,
    the Defendants allege they have suffered prejudice because they are now
    personally liable for legal fees, costs, and other expenses in connection with
    litigating this action. Mrs. Houseman argues that neither the D&O policy nor the
    indemnification clauses in the Merger agreement would have covered this action
    had it been initiated sooner.60 I need not resolve this dispute, which involves the
    interests of parties not before the court. What I find important at this stage in the
    litigation is that the Defendants have lost the ability to pursue these rights, as they
    could have, had the suit been timely brought. As a result, they have suffered
    prejudice.
    The Defendants suggest that Mrs. Houseman waited until the Escrow Funds
    were distributed and the insurance lapsed as a strategic matter, timing this litigation
    59
    Am. Br. in Supp. of Def.’s Mot. for Summ. J. Ex. S (D&O policy extension).
    60
    While I need not resolve these issues, I note that with respect to the D&O policies, Mrs.
    Houseman’s arguments are not persuasive. She argues that the insurance policy would not have
    offered coverage, because an ―insured v. insured‖ exclusion would have been triggered since
    Mrs. Houseman’s husband was an insured. The Defendants’ argument with respect to
    indemnification rights is more problematic; the Defendants do not point to the contractual source
    for, not do they explain the extent of, such rights; for her part, Mrs. Houseman contests the
    Defendants’ argument on the odd ground that, because she seeks a ―quasi-appraisal‖ remedy, an
    indemnification exclusion in the Merger agreement for ―dissenters’ rights‖ would have been
    triggered. In other words, neither party’s position is well-developed in the briefing.
    23
    so as to maximize the harm to the Defendants. The Housmans deny this, and I
    assume for purposes of this motion that the timing of the litigation was not of
    nefarious intent. Nonetheless, the harm caused by failure to bring this action until
    the distribution of the Escrow Funds should have been apparent to the Housemans,
    as would the potential increased difficulty of proof of valuation, described below.
    Finally, the Defendants argue that the passage of time will inhibit their
    ability to wage a proper defense. Specifically, the Defendants no longer have
    access to the information necessary to defend a position as to the value of the
    Company as a going concern, which is the focus of the quasi-appraisal remedy.
    Appraisal, which involves a valuation exercise as of the time of the merger, is one
    of the more time-sensitive actions, as valuation becomes progressively harder to do
    as the valuation date grows more remote. Here, according to the Defendants, the
    Company primarily negotiated the Merger with HealthPort’s parent Venture
    Capital Funds, which is not a party to this action; HealthPort, which was the
    subject of many of the negotiations and is a party to this action, did not take part in
    the Merger negotiations. Moreover, the Defendants argue that most of the relevant
    documents have been abandoned and key individuals are no longer readily
    accessible. Mrs. Houseman, in response, argues that Healthport does, in fact, have
    information that would be relevant to the valuation of the Company. In addition,
    she emphasizes that, although witnesses may prove difficult to locate, there is no
    24
    indication that key witnesses have disappeared, suffered an illness, or have died.
    Whether documents and key individuals are available in this case is a disputed
    question of fact that I must resolve, at this stage, in Mrs. Houseman’s favor.
    However, what concerns me is that even if relevant information and key
    individuals prove—with difficulty—available, such evidence may now be stale,
    since the date on which going-concern value would be determined pursuant to a
    quasi-appraisal remedy dates back more than five years. I simply have little
    confidence that an accurate valuation is possible.
    Based on the fact that the Defendants have lost an opportunity to attempt to
    recoup their litigation costs, and the reasonable likelihood that relevant information
    needed to calculate the quasi-appraisal remedy is stale and difficult to produce, I
    find that the Defendants have suffered prejudice as the result of Mrs. Houseman’s
    delay.
    D. Laches Bars this Action
    Mrs. Houseman knew she had a fiduciary disclosure claim at the time the
    Merger closed. She made a conscious decision not to pursue that claim for 27
    months. Instead, she litigated contractual issues in Minnesota; that action was
    dismissed 19 months before she filed this complaint. She then elected to appeal
    the Minnesota decision, and only after her appeals proved unavailing did she
    begin, in a rather leisurely fashion, to bring suit in Delaware. This delay would
    25
    cause the Defendants prejudice should the case go forward, both in terms of their
    ability to defend and with regard to their indemnification rights. Despite this
    Court’s interest in deciding cases on the merits, I am persuaded that, as a matter of
    equity, I must not allow this matter to proceed.
    E. Issues Raised in the Supplemental Briefing
    At oral argument on this motion, counsel for the Plaintiffs made a belated
    contention that discovery had been withheld concerning an amendment to the
    Merger agreement that could have a bearing on the laches decision. I allowed
    supplemental briefing on this point. In briefing, Mrs. Housman argues that, had
    she known that certain of the Defendants had (in her words) ―agreed . . . to
    personally indemnify [the Buyer] for any lawsuit brought by Aaron Housman
    related to the merger itself or the [Put Contract]‖—as agreed to in the
    amendment—it would have cause her to ―immediately‖ file suit in Delaware.61
    Mrs. Housman does not further explain this phenomenon, or why it was not timely
    raised, and, frankly, I don’t understand it. I consider it waived and it forms no part
    of my laches analysis. In the supplemental briefing, counsel indulge in cross-
    allegations of breaches of attorney obligations of candor.        To the extent the
    Plaintiffs seek fees for discovery violations, I will address that at the end of this
    litigation, which still awaits the accounting action. To the extent the parties or
    61
    Pl.’s Supp. Mem. at 3, 5.
    26
    their counsel are alleging ethical violations that do not affect the administration of
    justice in this particular case, the proper forum for that dispute is before
    disciplinary counsel—should either side wish to pursue it—and not before me.
    IV. CONCLUSION
    The Housemans had a right to seek contractual remedies in Minnesota,
    which for tactical reasons they elected to pursue. Mrs. Houseman elected not to
    pursue her rights here based on fiduciary duty simultaneously, also presumably for
    tactical reasons. Those choices have consequences, as does her unexplained delay
    of one year and seven months before filing this action, after the Minnesota trial
    court’s decision to dismiss her cause of action.62 Based on the undisputed facts in
    this case, viewed in the light most favorable to Mrs. Houseman, I grant the
    Defendants’ Motion for Summary Judgment on laches grounds. I find that Mrs.
    Houseman had knowledge of a fiduciary-duty claim at the time of the Merger in
    June 2011; that her decision to delay the filing of the action until September 2013
    was unreasonable; and that the Defendants suffered prejudice as the result of her
    delay.
    The Defendants’ motion for partial summary judgment is granted. The
    parties should provide an appropriate form of order.
    62
    The Plaintiffs pursued their appellate rights in Minnesota and then waited 10 months after the
    Minnesota court’s decision denying further review in November 2012 to bring this action.
    27