Allstate Insurance Company v. Orthopedic Specialists, etc. , 212 So. 3d 973 ( 2017 )


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  •           Supreme Court of Florida
    ____________
    No. SC15-2298
    ____________
    ALLSTATE INSURANCE COMPANY,
    Petitioner,
    vs.
    ORTHOPEDIC SPECIALISTS, etc.,
    Respondents.
    [January 26, 2017]
    CANADY, J.
    In this case we consider whether a personal injury protection (“PIP”)
    insurance policy provides legally sufficient notice of the insurer’s election to use
    the permissive Medicare fee schedules identified in section 627.736(5)(a)2.,
    Florida Statutes (2009), to limit reimbursements for medical expenses. The case is
    before the Court for review of the decision of the Fourth District Court of Appeal
    in Orthopedic Specialists v. Allstate Insurance Co., 
    177 So. 3d 19
    (Fla. 4th DCA
    2015), which held that the policy language is not legally sufficient to authorize
    Allstate to apply the Medicare fee schedules. The Fourth District certified that its
    decision is in direct conflict with the decision of the First District Court of Appeal
    in Allstate Fire & Casualty Insurance v. Stand-Up MRI of Tallahassee, P.A., 
    188 So. 3d 1
    , 3 (Fla. 1st DCA 2015), which held that identical policy language “g[ave]
    sufficient notice of [the insurer’s] election to limit reimbursements by use of the
    fee schedules.” We have jurisdiction. See art. V, § 3(b)(4), Fla. Const. For the
    reasons that follow, we hold that Allstate’s insurance policy provides legally
    sufficient notice of Allstate’s election to use the permissive Medicare fee schedules
    identified in section 627.736(5)(a)2. to limit reimbursements. We therefore quash
    the decision of the Fourth District in Orthopedic Specialists and approve the
    decision of the First District in Stand-Up MRI on the conflict issue.
    I. BACKGROUND
    In the case on review, Orthopedic Specialists and various medical services
    providers (“the Providers”) challenged the reimbursements made by Allstate
    Insurance Company (“Allstate”) under PIP no-fault insurance policies issued to
    Allstate’s insureds. Orthopedic 
    Specialists, 177 So. 3d at 20
    . The Providers
    argued that Allstate’s policy is ambiguous as to whether Allstate has elected to
    reimburse the Providers in accordance with the Medicare fee schedules provided
    for in section 627.736(5)(a)2. or merely reserved its right to elect to do so. 
    Id. at 20-21.
    Specifically, the Providers argued that the “shall be subject to” provision,
    contained within an endorsement to the Allstate policy, is ambiguous. 
    Id. at 21.
    The policy at issue provides that Allstate will make payments as
    -2-
    follows:
    Allstate will pay to or on behalf of the injured person the following
    benefits:
    1. Medical Expenses
    Eighty percent of all reasonable expenses for medically necessary
    medical, surgical, X-ray, dental, and rehabilitative services, including
    prosthetic devices, and medically necessary ambulance, hospital, and
    nursing services.
    
    Id. An endorsement
    to the policy provides:
    Limits of Liability
    ....
    Any amounts payable under this coverage shall be subject to any and
    all limitations, authorized by section 627.736, or any other provisions
    of the Florida Motor Vehicle No-Fault Law, as enacted, amended or
    otherwise continued in the law, including, but not limited to, all fee
    schedules.
    
    Id. (emphasis and
    alterations omitted).
    On appeal, the Fourth District examined this Court’s decision in Geico
    General Insurance Co. v. Virtual Imaging Services, Inc., 
    141 So. 3d 147
    (Fla.
    2013), and concluded that “Virtual Imaging’s central holding is clear: To elect a
    payment limitation option, the PIP policy must do so ‘clearly and
    unambiguously.’ ” Orthopedic 
    Specialists, 177 So. 3d at 25
    . The Fourth District
    explained that in order to provide legally sufficient notice in accordance with
    Virtual Imaging, a policy must “plainly and obviously limit[] reimbursement to the
    Medicare fee schedules exclusively.” 
    Id. at 25-26.
    The Fourth District further
    concluded that “[t]he policy must make it inescapably discernable that it will not
    -3-
    pay the ‘basic’ statutorily required coverage [mandate of eighty percent of
    reasonable expenses for medically necessary services] and will instead substitute
    the Medicare fee schedules as the exclusive form of reimbursement.” 
    Id. at 26.
    After examining the endorsement to the Allstate policy, the Fourth District
    held that the policy language is not legally sufficient to authorize Allstate to apply
    the Medicare fee schedules because the “shall be subject to” language at issue is
    “ambiguous,” “inherently unclear,” and “must therefore be construed in favor of
    the Providers.” 
    Id. at 21,
    26. The Fourth District reasoned that it is ambiguous
    concerning whether Allstate will apply the Medicare fee schedule limitations to
    limit reimbursements:
    Here, providing that any amounts payable would be “subject
    to” “any and all limitations” authorized by the statute or any
    amendments thereto, Allstate did nothing more than state the obvious
    by indicating that there was a possibility (and the statutory
    authorization) for Allstate to apply a specific reimbursement
    limitation. The only reasonable way to read the language is as a
    general recital of Allstate’s reservation of its right to apply limitations
    authorized by law, with the accompanying and corresponding
    obligation to notify its policy holders of the election.
    
    Id. at 24.
    The Fourth District rejected Allstate’s argument that the use of the term
    “shall” removes any possible ambiguity regarding whether the Medicare fee
    schedule limitations were to be applied:
    The word “shall” is meaningless because it simply emphasizes the
    obvious. Broken down to its most simple form, Allstate’s policy says
    that “any amounts payable under this coverage shall be subject to any
    and all limitations” in the PIP statute. The policy text does not say
    -4-
    that the limitations “shall be applied”; only that they shall be subject
    to being applied. The word “shall” does not make it clear whether
    Allstate will utilize the alternative method or is simply recognizing its
    entitlement to do so.
    
    Id. at 25.
    II. ANALYSIS
    “Because the question presented requires this Court to interpret provisions of
    the Florida Motor Vehicle No-Fault Law—specifically, the PIP statute—as well as
    to interpret the insurance policy, our standard of review is de novo.” Virtual
    
    Imaging, 141 So. 3d at 152
    .
    “Where the language in an insurance contract is plain and unambiguous, a
    court must interpret the policy in accordance with the plain meaning so as to give
    effect to the policy as written.” Washington Nat. Ins. Corp. v. Ruderman, 
    117 So. 3d
    943, 948 (Fla. 2013). “Further, in order for an exclusion or limitation in a
    policy to be enforceable, the insurer must clearly and unambiguously draft a policy
    provision to achieve that result.” Virtual 
    Imaging, 141 So. 3d at 157
    . “Policy
    language is considered to be ambiguous . . . if the language ‘is susceptible to more
    than one reasonable interpretation, one providing coverage and the other limiting
    coverage.’ ” Travelers Indem. Co. v. PCR Inc., 
    889 So. 2d 779
    , 785 (Fla.
    2004) (quoting Swire Pac. Holdings v. Zurich Ins. Co., 
    845 So. 2d 161
    , 165 (Fla.
    2003)). “[A]mbiguous insurance policy exclusions are construed against the
    drafter and in favor of the insured.” Auto-Owners Ins. Co. v. Anderson, 756 So.
    -5-
    2d 29, 34 (Fla. 2000). “To find in favor of the insured on this basis, however, the
    policy must actually be ambiguous.” Penzer v. Transp. Ins. Co., 
    29 So. 3d 1000
    ,
    1005 (Fla. 2010) (emphasis omitted).
    “When interpreting insurance contracts, we may consult references
    commonly relied upon to supply the accepted meanings of words.” Garcia v. Fed.
    Ins. Co., 
    969 So. 2d 288
    , 291-92 (Fla. 2007). Moreover, “when analyzing an
    insurance contract, it is necessary to examine the contract in its context and as a
    whole, and to avoid simply concentrating on certain limited provisions to the
    exclusion of the totality of others.” 
    Swire, 845 So. 2d at 165
    . This Court has
    “consistently held that ‘in construing insurance policies, courts should read each
    policy as a whole, endeavoring to give every provision its full meaning and
    operative effect.’ ” 
    Id. at 166
    (quoting 
    Auto-Owners, 756 So. 2d at 34
    ).
    The PIP Statute
    “[T]he PIP statute sets forth a basic coverage mandate: every PIP insurer is
    required to—that is, the insurer ‘shall’—reimburse eighty percent of reasonable
    expenses for medically necessary services.” Virtual 
    Imaging, 141 So. 3d at 155
    .
    This provision—the reasonable medical expenses coverage mandate—is “the heart
    of the PIP statute’s coverage requirements.” 
    Id. “[T]here are
    two different
    methodologies for calculating reimbursements to satisfy the PIP statute’s
    reasonable medical expenses coverage mandate.” 
    Id. at 156
    (emphasis omitted).
    -6-
    Compare § 627.736(5)(a)1., Fla. Stat. (2009), with § 627.736(5)(a)2., Fla. Stat.
    (2009). Under the first payment methodology contained within section
    627.736(5)(a)1., “reasonableness is a fact-dependent inquiry determined by
    consideration of various factors.” Virtual 
    Imaging, 141 So. 3d at 155
    -56. Under
    the alternative, permissive payment methodology contained within section
    627.736(5)(a)2., “insurers ‘may limit reimbursement’ to eighty percent of a
    schedule of maximum charges set forth in the PIP statute.” 
    Id. at 154
    (quoting §
    627.736(5)(a)2., Fla. Stat.). Reimbursements made under section 627.736(5)(a)2.
    satisfy the PIP statute’s reasonable medical expenses coverage mandate. See 
    id. at 150,
    156-57.
    In Virtual Imaging, this Court “h[eld] that under the 2008 amendments to the
    PIP statute, a PIP insurer cannot take advantage of the Medicare fee schedules to
    limit reimbursements without notifying its insured by electing those fee schedules
    in its policy.” 
    Id. at 160.
    This Court concluded that
    notice to the insured, through an election in the policy, is necessary
    because the PIP statute, section 627.736, requires the insurer to pay
    for “reasonable expenses . . . for medically necessary . . . services,”
    § 627.736(1)(a), Fla. Stat., but merely permits the insurer to use the
    Medicare fee schedules as a basis for limiting reimbursements, see
    § 627.736(5)(a)2., Fla. Stat.
    
    Id. at 150
    (alterations in original). Accordingly, this Court reasoned that
    [b]ecause the fee schedule provision of section 627.736(5)(a)2.f. is
    permissive and not mandatory, and because the Medicare fee
    schedules are not the only mechanism for calculating reimbursements,
    -7-
    . . . the insurer cannot take advantage of the Medicare fee schedules to
    limit reimbursements without notifying its insured by electing those
    fee schedules in its policy.
    
    Id. at 158-59.
    As this Court explained, “when the plain language of the PIP statute
    affords insurers two different mechanisms for calculating reimbursements, the
    insurer must clearly and unambiguously elect the permissive payment
    methodology in order to rely on it.” 
    Id. at 158
    (citing Kingsway Amigo Ins. Co. v.
    Ocean Health, Inc., 
    63 So. 3d 63
    , 67-68 (Fla. 4th DCA 2011)).
    The Instant Case
    Allstate’s PIP policy provides legally sufficient notice of Allstate’s election
    to use the permissive Medicare fee schedules identified in section 627.736(5)(a)2.
    to limit reimbursements. The endorsement to Allstate’s policy clearly and
    unambiguously states that “[a]ny amounts payable” for medical expense
    reimbursements “shall be subject to any and all limitations, authorized by section
    627.736, . . . including . . . all fee schedules.” When read in its context and as a
    whole with Allstate’s policy, the plain and obvious meaning of the endorsement is
    that reimbursements will be made in accordance with all of the fee schedule
    limitations contained within section 627.736(5)(a)2. See, e.g., Stand-Up 
    MRI, 188 So. 3d at 3
    (“Virtual Imaging requires no other magic words from Allstate’s policy
    and its simple notice requirement is satisfied by Allstate’s [unambiguous] language
    limiting ‘[a]ny amounts payable’ to the fee schedule-based limitations found in the
    -8-
    statute.” (second alteration in original)); Fla. Wellness & Rehab. v. Allstate Fire &
    Cas. Ins. Co., 
    201 So. 3d 169
    , 173 (Fla. 3d DCA 2016) (“The use of the phrase
    ‘subject to’ in the policy places the insured on notice of the limitations elected by
    Allstate; indeed, we cannot discern any other alternative meaning to this
    language.”); Allstate Indem. Co. v. Markley Chiropractic & Acupuncture, LLC, 41
    Fla. L. Weekly D793, 
    2016 WL 1238533
    , at *4 (Fla. 2d DCA Mar. 30, 2016)
    (explaining that “Virtual Imaging did not dictate a form of notice” or require
    insurers to specifically state the word “Medicare”). Allstate’s policy thus places
    both providers and insured on notice of Allstate’s election to use the permissive
    Medicare fee schedules identified in section 627.736(5)(a)2. to limit
    reimbursements.
    Respondents argue that Allstate’s policy is ambiguous under Virtual
    Imaging because it fails to state that Allstate: (1) will not actually pay eighty
    percent of reasonable charges and (2) will instead calculate benefits only under the
    permissive Medicare fee schedules contained within section 627.736(5)(a)2. But
    Respondents’ argument misconstrues Virtual Imaging. A PIP policy cannot
    contain a statement that the insurer will not pay eighty percent of reasonable
    charges because no insurer can disclaim the PIP statute’s reasonable medical
    expenses coverage mandate. See Virtual 
    Imaging, 141 So. 3d at 155
    .
    Furthermore, a PIP policy cannot state that the insurer will calculate benefits solely
    -9-
    under the Medicare fee schedules contained within section 627.736(5)(a)2. because
    the Medicare fee schedules are not the only applicable mechanism for calculating
    reimbursements under the permissive payment methodology. See 
    id. at 159
    (explaining that “the Medicare fee schedules are not the only mechanism for
    calculating reimbursements”). Compare § 627.736(5)(a)2.a., d.-f., Fla. Stat.
    (referring to the Medicare fee schedules), with § 627.736(5)(a)2.b.-c., Fla. Stat.
    (referring to the non-Medicare fee schedules).
    Respondents argue that Allstate’s policy is ambiguous because the term
    “shall” can reasonably be construed as “must” or “may.” This argument
    unreasonably suggests that we ignore the context in which “shall” appears.
    Respondents correctly note that the term “shall” can be construed as “must” or
    “may.” See, e.g., Black’s Law Dictionary (10th ed. 2014) (defining “shall” in
    relevant part as “will” or “may”). But it is frequently unambiguously the case that
    “[t]he word ‘shall’ is mandatory in nature.” Sanders v. City of Orlando, 
    997 So. 2d 1089
    , 1095 (Fla. 2008); see Virtual 
    Imaging, 141 So. 3d at 155
    (interpreting the
    word “shall” contained within section 627.736(1) as mandatory). This Court has
    recognized that “[a]lthough there is no fixed construction of the word ‘shall,’ it is
    normally meant to be mandatory in nature” and “[i]ts interpretation depends upon
    the context in which it is found.” S. R. v. State, 
    346 So. 2d 1018
    , 1019 (Fla. 1977)
    (citation omitted). Nothing within Allstate’s policy indicates that this Court should
    - 10 -
    construe the word “shall” contrary to its normal usage. Given the context of the
    policy provision, the only reasonable interpretation of the term “shall” is as “must”
    or “will.”
    Respondents argue that even if the term “shall” is interpreted as mandatory,
    Allstate’s policy is ambiguous because the phrase “subject to” can reasonably be
    construed as a mandatory command or a permissive instruction. Again, this
    argument suggests that we should ignore the context. Respondents correctly note
    that the phrase “subject to” can be construed as a permissive instruction. See, e.g.,
    Oxford American Dictionary & Thesaurus 1301-02 (2nd ed. 2009) (defining
    “subject to” in relevant part as “dependent or conditional on” or “under someone’s
    or something’s control or authority”); St. Augustine Pools, Inc. v. James M.
    Barker, Inc., 
    687 So. 2d 957
    , 958 (Fla. 5th DCA 1997) (“The term ‘subject to’
    means ‘liable, subordinate, subservient, inferior, obedient to; governed or affected
    by; provided that; provided; answerable.’ ” (quoting Black’s Law Dictionary 1425
    (6th ed. 1990))). Because insurance contracts must be read as a whole and not in
    isolated parts, the appropriate inquiry in this case is whether the phrase “shall be
    subject to” is ambiguous within the full context of Allstate’s PIP policy.
    Although there is no fixed construction of the phrase “shall be subject to,” it
    is normally meant to be mandatory in nature and its interpretation depends upon
    the context in which it is found. See, e.g., Certain Interested Underwriters at
    - 11 -
    Lloyd’s London v. Pitu, Inc., 
    95 So. 3d 290
    , 293 (Fla. 3d DCA 2012) (holding that
    an endorsement to a homeowner’s insurance policy stating “loss(es) paid arising
    out of, or caused by, water damage shall be subject to a maximum amount of
    $25,000 during the policy term” clearly and unambiguously limited reimbursement
    of losses for water damage to $25,000 (alteration in original) (emphasis added));
    cf. S. R. v. 
    State, 346 So. 2d at 1019
    (reasoning that the word “shall” is normally
    meant to be mandatory in nature and its interpretation depends upon the context in
    which it is found). This Court has interpreted the phrase “shall be subject to” as a
    mandatory command and a permissive instruction in different contexts. Compare
    Robertson v. State, 
    143 So. 3d 907
    , 908-09 (Fla. 2014) (explaining that because the
    Legislature has mandated in section 921.141(4), Florida Statutes (2013), that “[t]he
    judgment of conviction and sentence of death shall be subject to automatic review
    by the Supreme Court of Florida,” Florida law “requires that this Court shall
    automatically review every judgment of conviction and sentence of death”
    (alteration in original) (emphasis added)), and St. Mary’s Hosp., Inc. v. Phillipe,
    
    769 So. 2d 961
    , 972 (Fla. 2000) (“Arbitration is not voluntary according to section
    766.207(7)(k) because ‘a claimant who rejects a defendant’s offer to arbitrate shall
    be subject to the provisions of section 766.209(4),’ which limits the noneconomic
    damages to be awardable at trial to $350,000.” (emphasis added)), with Fallis v.
    City of N. Miami, 
    127 So. 2d 883
    , 884 (Fla. 1961) (holding that the phrase “shall
    - 12 -
    be subject to referendum” contained within the charter of the City of North Miami
    was “not mandatory” because it was “obviously intended to permit a referendum
    on a bond ordinance when such is demanded in accordance with other provisions
    of the municipal charter”).
    Here, in the context of Allstate’s PIP policy, the only reasonable
    interpretation of the phrase “shall be subject to” is as a mandatory command. By
    stating that “[a]ny amounts payable” for medical expense reimbursements “shall be
    subject to any and all limitations, authorized by section 627.736, . . . including . . .
    all fee schedules,” Allstate’s policy endorsement states in mandatory language that
    benefit payments must or will be made in accordance with such limitations. The
    use of the word “shall”—which is mandatory in nature—supports this conclusion,
    and nothing within Allstate’s policy indicates that this Court should construe the
    phrase “shall be subject to” as a permissive instruction. To interpret the provision
    as argued by the Respondents would effectively make the provision meaningless.
    Under that interpretation, the provision amounts to nothing more than a nugatory
    recitation of the statutory authorization.
    Respondents argue that Allstate’s policy is ambiguous because the phrase
    “all fee schedules” includes both the non-Medicare fee schedules listed in section
    627.736(5)(a)1. and the Medicare fee schedules listed in section 627.736(5)(a)2.
    Not so. In the context of Allstate’s policy, the endorsement unambiguously
    - 13 -
    references “any and all limitations, authorized by section 627.736, . . . including . .
    . all fee schedules.” (Emphasis added.) A review of section 627.736 reveals that
    the only fee schedule limitations applicable to insurer payments contained within
    that statute are located in section 627.736(5)(a)2. See § 627.736(5)(a)2., Fla. Stat.
    (“The insurer may limit reimbursement to 80 percent of the following schedule of
    maximum charges . . . .” (emphasis added)); § 627.736(5)(a)3.-5., Fla. Stat.
    (referencing the fee schedule limitations contained within section 627.736(5)(a)2.).
    The “fee schedules” referred to in subsection (a)1. are not within the category of
    “limitations” referred to in the policy endorsement. In explaining the factors that
    are relevant to determining what constitutes a reasonable charge, subsection (a)1.
    simply provides that “consideration may be given” to various relevant factors,
    including “various federal and state medical fee schedules applicable to automobile
    and other insurance coverages.” These fee schedules may be considered in
    determining the amount of reasonable charges, but they—unlike the fee schedules
    referred to in subsection (a)2.—do not operate as “limitations” on charges.
    Orthopedic Specialists erroneously concluded that Allstate’s policy language
    is not legally sufficient to authorize Allstate to apply the Medicare fee schedules.
    Stand-Up MRI correctly concluded that Allstate’s PIP policy provides legally
    sufficient notice of Allstate’s election to use the permissive Medicare fee schedules
    identified in section 627.736(5)(a)2. to limit reimbursements.
    - 14 -
    III. CONCLUSION
    We approve Stand-Up MRI on the conflict issue and quash Orthopedic
    Specialists.
    It is so ordered.
    LABARGA, C.J., and QUINCE, and POLSTON, JJ., concur.
    PARIENTE, J., dissents with an opinion, in which LEWIS, J., and PERRY, Senior
    Justice, concur.
    NOT FINAL UNTIL TIME EXPIRES TO FILE REHEARING MOTION, AND
    IF FILED, DETERMINED.
    PARIENTE, J., dissenting.
    I dissent and would adopt the Fourth District’s well-reasoned decision in
    Orthopedic Specialists v. Allstate Insurance Co., holding that the policy language
    in the Allstate personal injury protection (PIP) policy is “inherently unclear” and
    did not properly provide legally sufficient notice to the insured or medical
    providers of the insurer’s election to use the permissive Medicare fee schedule.
    
    177 So. 3d 19
    , 20-21 (Fla. 4th DCA 2015). If an insurer elects to use the Medicare
    fee schedule as the standard for reimbursement, “the insurer must clearly and
    unambiguously draft a policy provision to achieve that result.” Geico Gen. Ins.
    Co. v. Virtual Imaging Servs., Inc., 
    141 So. 3d 147
    , 157 (Fla. 2013). Likewise, I
    agree with the Fourth District’s analysis that “[a] policy is not sufficient unless it
    plainly and obviously limits reimbursement to the Medicare fee schedules
    exclusively.” Orthopedic 
    Specialists, 177 So. 3d at 25
    -26.
    - 15 -
    As the majority stated, the policy language at issue in this case states:
    Allstate will pay to or on behalf of the injured person the
    following benefits:
    1. Medical Expenses
    Eighty percent of all reasonable expenses for medically necessary
    medical, surgical, X-ray, dental, and rehabilitative services, including
    prosthetic devices, and medically necessary ambulance, hospital, and
    nursing services.
    ....
    Limits of Liability
    ....
    Any amounts payable under this coverage shall be subject to any and
    all limitations, authorized by section 627.736, or any other provisions
    of the Florida Motor Vehicle No-Fault Law, as enacted, amended or
    otherwise continued in the law, including, but not limited to, all fee
    schedules.
    Majority op. at 3.
    I agree with the Fourth District’s explanation that the policy language
    including “all fee schedules” authorized by Florida’s PIP statute does not clearly
    and unambiguously put providers on notice that Allstate elects the Medicare fee
    schedule. As the Fourth District also explained regarding the “subject to”
    language:
    The policy cannot leave Allstate’s choice of reimbursement method in
    limbo under the guise of the words, “subject to” without incorporating
    specific words to that effect. The policy must make it inescapably
    discernable that it will not pay the “basic” statutorily required
    coverage and will instead substitute the Medicare fee schedules as the
    exclusive form of reimbursement.
    Dozens of courts have weighed in on the meaning of the
    language at issue in this appeal, and there is a sharp divide as to
    - 16 -
    whether the language is legally sufficient to invoke utilization of the
    Medicare fee schedules and thereby meet its statutory duty to provide
    clarity and specificity. And to be sure, Allstate owns the burden to
    avoid latent ambiguity. See [Wash. Nat’l Ins. Co. v.] Ruderman, 
    117 So. 3d
    [943,] 950 [(Fla. 2013)] (recognizing, with regard to
    ambiguous language, that “ ‘[i]t has long been a tenet of Florida
    insurance law that an insurer, as the writer of an insurance policy, is
    bound by the language of the policy, which is to be construed liberally
    in favor of the insured and strictly against the insurer’ ” (quoting
    Berkshire Life Ins. Co. v. Adelberg, 
    698 So. 2d 828
    , 830 (Fla.
    1997))). While we recognize that a lack of consensus among the
    courts does not raise a presumption of ambiguity, it would be
    disingenuous for us to say that this widespread debate does not make
    us question Allstate’s suggestion that its policy is, as it argues,
    “crystal clear.” As Judge Klein said in State Farm Fire & Casualty
    Insurance Co. v. Deni Associates of Florida, Inc., 
    678 So. 2d 397
    , 408
    (Fla. 4th DCA 1996): “If Judges learned in the law can reach so
    diametrically conflicting conclusions as to what the language of the
    policy means, it is hard to see how it can be held as a matter of law
    that the language was so unambiguous that a layman would be bound
    by it.”
    Orthopedic 
    Specialists, 177 So. 3d at 26
    .
    The Amicus Brief of the Florida Medical Association, in support of the
    medical provider, explains in detail both the history of Florida’s PIP statute and its
    many amendments and the dilemma posed by this ambiguous policy provision,
    which allows Allstate to select any method of reimbursement rather than
    exclusively electing the Medicare fee schedule. As the Amicus states in explaining
    the importance of clarity in the PIP carrier’s election of a fee schedule:
    The election as to which payment methodology is utilized by
    Allstate is critical to the medical profession and carries with it
    ramifications that directly affect physician reimbursements and the
    doctor patient relationship. For example, if an insurer elects the fact
    - 17 -
    dependent method of subsection (5)(a)1 to calculate benefits, the
    physician is still permitted to charge and is in a position to collect
    what the physician considers a reasonable amount for their services.
    On the other hand, if an [sic] PIP insurer properly elects the fee
    schedule method of subsections (5)(a)2 the physician is limited to a
    payment that may be below the cost of rendering the care or in a worst
    case scenario to no compensation if the treatment is “not reimbursable
    under Medicare or workers’ compensation.” See § 627.736(5)(a)2.f.
    The physician further is prohibited from balance billing their patients.
    See § 627.736(5)(a)5. In short, the fee schedule amount is a “take it-
    or leave it” proposition.
    Unfortunately, the practice of medicine requires physicians to
    make some difficult choices. One of those is whether it can continue
    to treat patients based on certain reimbursement rates. Under
    traditional health insurance a provider may enter into a managed care
    network agreement with a health insurance company and agrees to
    reduce its rates, it does so in exchange for different forms of
    consideration. There is an opportunity for additional business and the
    provider has none of the procedural obstacles that face providers who
    agree to treat automobile accident insureds.
    Until the enactment of the permissive fee schedule, medical
    providers knew that No-Fault insurance was one of the last bastions of
    first party coverage where reimbursement was based solely on
    reasonable charges. If a provider felt that its charge was reasonable, it
    knew that the insurer will have to pay based on that amount or the
    provider had the right to challenge the insurer’s determination in
    court. It was this trade-off that made the “red-tape” inherent in
    complying with the PIP statute—or to engage in first and third party
    litigation—somewhat economical to the provider. If, however, the
    reimbursement will be limited, each provider will have to decide
    whether the meager amounts payable under the fee schedules are
    sufficient to justify the “red tape”, limitations and requirements
    inherent in providing services to an injured accident victim.[n.9]
    [N.9] Several appellate court decisions have recognized,
    the disparity between payment under the “fee schedule
    method” that pays much lower benefits (commensurate
    with meager Medicare rates) than would be payable
    under the “fact based payment method.” See Geico
    Indem. Co. v. Physicians Grp. LLC, 
    47 So. 3d 354
    , 356
    - 18 -
    (Fla. 2d DCA 2010) (PIP insurer unlawfully relied on
    Medicare fee schedules to pay merely $1,122.86 for a
    $10,800 surgery); Nationwide Mutual Ins. Co. v. AFO
    Imaging, Inc., 
    71 So. 3d 134
    , 137 (Fla. 2d DCA 2011)
    (fee schedule method is “utilized in computing the
    minimum amount” payable by PIP); [Allstate Fire & Cas.
    Ins. Co. v.] Stand-Up MRI, [
    188 So. 3d 1
    , 3 (Fla. 1st
    DCA 2015)] (fact dependent reasonable amount method
    “apparently results in higher reimbursements” than
    permissive fee schedule method).
    Br. of Amicus Curiae Fla. Medical Ass’n (Mar. 11, 2016), at 14-16.
    Due to the ramifications a PIP carrier’s fee schedule selection has on
    physicians, as the Amicus explained, and the resulting importance that policies be
    “clear and unambiguous,” as our precedent requires, I agree with the Fourth
    District that “the language at issue is ambiguous and . . . must therefore be
    construed in favor of the Providers.” Orthopedic 
    Specialists, 177 So. 3d at 26
    .
    LEWIS, J., and PERRY, Senior Justice, concur.
    Application for Review of the Decision of the District Court of Appeal – Certified
    Direct Conflict of Decisions
    Fourth District - Case No. 4D14-287
    (Palm Beach County)
    Suzanne Youmans Labrit and Douglas Gerard Brehm of Shutts & Bowen LLP,
    Tampa, Florida; Peter J. Valeta of Cozen O’Connor, Chicago, Illinois; and Richard
    C. Godfrey of Kirkland & Ellis, LLP, Chicago, Illinois,
    for Petitioner
    - 19 -
    Gary M. Farmer and Gary Michael Farmer, Jr. of Farmer Jaffe Weissing Edwards
    Fistos & Lehrman P.L., Fort Lauderdale, Florida; David Michael Caldevilla of De
    La Parte & Gilbert, P.A., Tampa, Florida; and Stephen Douglas Deitsch and
    Lindsay Capri Porak of Deitsch & Wright, P.A., Lake Worth, Florida,
    for Respondents
    Edward Herbert Zebersky of Zebersky Payne, LLP, Fort Lauderdale, Florida; and
    Lawrence Mark Kopelman of Lawrence M. Kopelman, P.A., Fort Lauderdale,
    Florida,
    for Amicus Curiae Florida Medical Association
    - 20 -