Barton v. Capitol , 208 So. 3d 239 ( 2016 )


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  •          IN THE DISTRICT COURT OF APPEAL OF THE STATE OF FLORIDA
    FIFTH DISTRICT
    NOT FINAL UNTIL TIME EXPIRES TO
    FILE MOTION FOR REHEARING AND
    DISPOSITION THEREOF IF FILED
    SANDRA BARTON AND GREGORY
    BARTON,
    Appellants,
    v.                                                    Case No. 5D15-1587
    CAPITOL PREFERRED INSURANCE
    COMPANY, INC.,
    Appellee.
    ________________________________/
    Opinion filed December 9, 2016
    Appeal from the Circuit Court
    for Marion County,
    Lisa D. Herndon, Judge.
    James J. Dye, Orlando, and Nicholas A.
    Shannin and Pamela R. Masters, of
    Shannin Law Firm, P.A., Orlando, for
    Appellants.
    Brandon S. Vesely and Nicole M. Ziegler,
    of Keane, Reese, Vesely & Gerdes, P.A.,
    St. Petersburg, for Appellee.
    EVANDER, J.
    Sandra and Gregory Barton appeal the final summary judgment entered in favor
    of Capitol Preferred Insurance Company, Inc., on the Bartons’ first-party bad-faith
    complaint. In granting Capitol’s motion for summary judgment, the trial court found that
    by accepting Capitol’s proposal for settlement on their underlying breach of contract claim
    for an amount less than the policy limits, the Bartons had failed to obtain a determination
    of liability or the extent of their damages. We disagree and, accordingly, reverse.
    Capitol provided homeowners’ insurance to the Bartons from April 28, 2003,
    through 12:01 a.m., April 28, 2011. The homeowners’ policy included sinkhole coverage
    up to policy limits of $312,000. Capitol did not renew the Bartons’ policy after April 28,
    2011, and the Bartons then obtained homeowners insurance with Universal Property and
    Casualty Insurance Company, effective from April 28, 2011 through April 28, 2012. Within
    two weeks of obtaining insurance with Universal, the Bartons noticed damage to the walls
    and floor of their home. They filed a claim for sinkhole-related damages with Universal.
    Universal denied the claim, determining that the damage occurred prior to the effective
    date of its policy. Thereafter, by letter dated October 7, 2011, the Bartons, through their
    attorney, submitted a claim and request for sinkhole testing to Capitol, pursuant to section
    627.707, Florida Statutes (2011).1 The Bartons did not provide a date of loss in their
    claim. Capitol denied the claim by letter dated October 17, 2011. In its letter, Capitol
    identified the date of loss as “Unknown” and stated that it could not process any claim
    payments because the policy was not renewed on April 28, 2011. The letter also stated,
    “However, if you believe you have documentation which confirms that the incident
    occurred within the policy effective period, please forward it to this office for review.”
    1Section 627.707 sets forth an insurer’s obligation to investigate sinkhole claims.
    Among other things, once an insurer receives a sinkhole claim for a covered building, the
    insurer must inspect the premises for structural damage that may have resulted from
    sinkhole activity and engage a professional engineer or geologist to conduct testing if the
    cause of damage cannot be ascertained or is consistent with sinkhole activity. §
    627.707(1)-(2), Fla. Stat. (2011).
    2
    The Bartons filed a breach of contract action against both Capitol and Universal in
    August 2012. Subsequently, Universal retained Ground Down Engineering (“GDE”) to
    perform sinkhole testing. GDE issued a report on January 8, 2013, determining that “the
    cracks and separations within and on the exterior of the Barton residence are likely the
    result of soil movement associated with sinkhole activity.” GDE estimated the cost of
    repairs would be between $129,220 and $146,220. The Bartons settled their breach of
    contract action with Universal for an undisclosed amount, but continued to pursue their
    action against Capitol.
    In March 2013, pursuant to section 624.155, Florida Statutes (2013),2 the Bartons
    filed a “Civil Remedy Notice of Insurer Violation” with the Florida Department of Insurance.
    2   Section 624.155, Florida Statutes (2013), provides, in pertinent part:
    624.155 Civil remedy.—
    (1)    Any person may bring a civil action against an
    insurer when such person is damaged:
    ....
    (3)(a)       As a condition precedent to bringing an
    action under this section, the department
    and the authorized insurer must have been
    given 60 days' written notice of the violation.
    If the department returns a notice for lack of
    specificity, the 60-day time period shall not
    begin until a proper notice is filed.
    (b) The notice shall be on a form provided by the
    department and shall state with specificity
    the following information, and such other
    information as the department may require:
    1. The statutory provision, including the
    specific language of the statute, which
    the authorized insurer allegedly violated.
    3
    2. The facts and circumstances giving rise
    to the violation.
    3. The name of any individual involved in
    the violation.
    4. Reference to specific policy language
    that is relevant to the violation, if any. If
    the person bringing the civil action is a
    third party claimant, she or he shall not
    be required to reference the specific
    policy language if the authorized insurer
    has not provided a copy of the policy to
    the third party claimant pursuant to
    written request.
    5. A statement that the notice is given in
    order to perfect the right to pursue the
    civil remedy authorized by this section.
    ....
    (d)    No action shall lie if, within 60 days after filing
    notice, the damages are paid or the
    circumstances giving rise to the violation are
    corrected.
    (e)    The authorized insurer that is the recipient of
    a notice filed pursuant to this section shall
    report to the department on the disposition of
    the alleged violation.
    ....
    (4)    Upon adverse adjudication at trial or upon appeal,
    the authorized insurer shall be liable for damages,
    together with court costs and reasonable
    attorney's fees incurred by the plaintiff.
    ....
    (8)    The civil remedy specified in this section does not
    preempt any other remedy or cause of action
    provided for pursuant to any other statute or
    4
    Section 624.155 of the Florida Insurance Code,3 requires insureds to file a civil remedy
    notice with the Department of Insurance (with a copy served on the insurer) as a condition
    precedent to bringing a bad-faith claim against an insurer. See § 624.155(1)(b), Fla. Stat.
    (2013). The notice must set forth the specific statutory provision the insurer allegedly
    violated, the facts giving rise to the violation, the relevant policy language, and a
    statement that the notice is given to perfect the right to pursue the civil remedy authorized
    by the statute. § 624.155(3)(b), Fla. Stat. (2013). If the insurer pays the damages or
    corrects the violation within sixty days of the filing of the notice, then the insureds are
    precluded from filing a bad-faith claim. § 624.155(3)(a), (d), Fla. Stat. (2013).
    In their civil remedy notice, the Bartons alleged that rather than perform a
    “complete, thorough and statutorily compliant sinkhole/subsidence investigation,” Capitol
    merely summarily denied the sinkhole claim, thereby placing its interests ahead of those
    of its insureds. The civil remedy notice further alleged that Capitol wrongly denied a valid
    claim.
    pursuant to the common law of this state. Any
    person may obtain a judgment under either the
    common-law remedy of bad faith or this statutory
    remedy, but shall not be entitled to a judgment
    under both remedies. This section shall not be
    construed to create a common-law cause of
    action. The damages recoverable pursuant to this
    section shall include those damages which are a
    reasonably foreseeable result of a specified
    violation of this section by the authorized insurer
    and may include an award or judgment in an
    amount that exceeds the policy limits.
    3
    The Florida Insurance Code is found at chapters 624-632, 634-636, 641-642,
    648, and 651 of the Florida Statutes (2013).
    5
    On April 5, 2013, Capitol responded to the civil remedy notice by denying all
    allegations. Approximately six months later, Capitol served the Bartons with a proposed
    settlement, pursuant to section 768.79, Florida Statutes (2013), offering to settle the
    Bartons’ claim for $65,000. Significantly, the proposal did not require the Bartons to
    execute a release or to expressly waive their right to pursue a bad-faith action against
    Capitol.     The Bartons timely accepted Capitol’s proposal for settlement.           Shortly
    thereafter, Capitol paid the Bartons $65,000, and the Bartons dismissed their breach of
    contract complaint.
    After settling the underlying action, the Bartons filed a first-party bad-faith action
    against Capitol, alleging that in handling the Bartons’ sinkhole claim, Capitol violated
    sections 624.155(1)(b) and 626.9541(1)(i)3,4 Florida Statutes (2013), by, inter alia, failing
    4   Section 626.9541(1)(i)3., Florida Statutes (2013), provides:
    626.9541 Unfair methods of competition and unfair or
    deceptive acts or practices defined.—
    (1)   Unfair methods of competition and unfair or
    deceptive acts.—The following are defined as
    unfair methods of competition and unfair or
    deceptive acts or practices:
    ....
    (i)    Unfair claim settlement practices.—
    ....
    3. Committing or performing with such frequency as to
    indicate a general business practice any of the
    following:
    a. Failing to adopt and implement standards for the
    proper investigation of claims;
    6
    b. Misrepresenting pertinent facts or insurance
    policy provisions relating to coverages at issue;
    c. Failing to acknowledge and act promptly upon
    communications with respect to claims;
    d. Denying claims without conducting reasonable
    investigations   based     upon     available
    information;
    e. Failing to affirm or deny full or partial coverage
    of claims, and, as to partial coverage, the dollar
    amount or extent of coverage, or failing to
    provide a written statement that the claim is
    being investigated, upon the written request of
    the insured within 30 days after proof-of-loss
    statements have been completed;
    f. Failing to promptly provide a reasonable
    explanation in writing to the insured of the basis
    in the insurance policy, in relation to the facts or
    applicable law, for denial of a claim or for the
    offer of a compromise settlement;
    g. Failing to promptly notify the insured of any
    additional information necessary for the
    processing of a claim; or
    h. Failing to clearly explain the nature of the
    requested information and the reasons why
    such information is necessary.
    i.   Failing to pay personal injury protection
    insurance claims within the time periods
    required by s. 627.736(4)(b). The office may
    order the insurer to pay restitution to a
    policyholder, medical provider, or other
    claimant, including interest at a rate consistent
    with the amount set forth in s. 55.03(1), for the
    time period within which an insurer fails to pay
    claims as required by law. Restitution is in
    addition to any other penalties allowed by law,
    including, but not limited to, the suspension of
    the insurer's certificate of authority.
    7
    to properly investigate the Bartons’ claim and failing to act in good faith to settle that claim.
    Capitol filed an answer and affirmative defenses denying liability.5
    Capitol filed a motion for summary judgment in December 2014. It alleged that it
    was entitled to judgment as a matter of law on the Bartons’ bad-faith claim because the
    Bartons failed to establish the necessary prerequisites to maintain such a claim against
    Capitol.   Specifically, Capitol alleged that the Bartons failed to prove that:          (1) the
    underlying breach of contract case had been resolved in their favor; and (2) there had
    been a determination of the “actual extent of [their] loss.”          In support of summary
    judgment, Capitol submitted an affidavit from one of its claims supervisors, who averred
    that as a claims supervisor she oversaw all claims, evaluated liability, and made coverage
    decisions. According to her affidavit, Capitol never admitted liability for the Bartons’ claim
    and the proposal for settlement was made in an effort to dispose of litigation costs. The
    claims supervisor further averred that there had not been a determination of liability
    against Capitol, nor had there been a determination of the extent of the Bartons’ alleged
    damages.
    The Bartons filed a response in opposition to Capitol’s motion for summary
    judgment. They alleged that although a release was discussed, the parties ultimately
    agreed to a settlement without a release. Additionally, the Bartons’ posited that Capitol’s
    payment of $65,000 on the policy was a confession of judgment and constituted a
    determination of liability and damages. In support of their response, the Bartons filed the
    affidavits of the Bartons and their attorney. The trial court granted Capitol’s motion for
    5Capitol also filed a counterclaim alleging that the Bartons had breached the
    settlement agreement by filing a bad-faith claim.
    8
    summary judgment, stating that “a proposal for settlement does not equate to a
    determination of liability and the extent of damages.” The Bartons timely appealed the
    final summary judgment granted in favor of Capitol.
    A cause of action for an insurer’s failure to settle its insured’s claim in good faith
    does not accrue until and unless the insured’s underlying first-party action for insurance
    benefits is resolved favorably to the insured. Blanchard v. State Farm Mut. Auto. Ins. Co.,
    
    575 So. 2d 1289
    , 1291 (Fla. 1991). Furthermore, a bad-faith action is premature until
    there is a determination of liability and extent of damages owed on the first-party
    insurance contract. Vest v. Travelers Ins. Co., 
    753 So. 2d 1270
    , 1276 (Fla. 2000).
    However, the Florida Supreme Court has specifically stated that the insured is not
    obligated to obtain the determination of liability and the full extent of his or her damages
    through a trial, but may do so by other means—such as a settlement:
    Certainly, the insured is not obligated to obtain the
    determination of liability and the full extent of his or her
    damages through a trial and may utilize other means of doing
    so, such as an agreed settlement, arbitration, or stipulation
    before initiating a bad faith cause of action.
    Fridman v. Safeco Ins. Co. of Ill., 
    185 So. 3d 1214
    , 1224 (Fla. 2016).
    Here, Capitol’s payment of $65,000 constituted a favorable resolution for the
    Bartons. Cf. Ivey v. Allstate Ins. Co., 
    774 So. 2d 679
    , 684-85 (Fla. 2000) (holding that
    Allstate’s voluntary payment of additional monies after insured brought action to recover
    personal injury protection benefits operated as confession of judgment, thereby entitling
    insured to recover attorney’s fees). The settlement further served as a determination of
    liability and extent of the Bartons’ damages. See Fridman, 185 So. 3d at 1224 (stating
    that settlement may serve as determination of liability and full extent of insured’s
    9
    damages); Brookins v. Goodson, 
    640 So. 2d 110
    , 112 (Fla. 4th DCA 1994), disapproved
    on other grounds, State Farm Mut. Auto. Ins. Co. v. Laforet, 
    658 So. 2d 55
    , 62 (Fla. 1995)
    (holding that insurer’s payment of policy limits pursuant to settlement of underinsured
    motorist claim established that insured had valid claim for underinsured motorist benefits
    for purpose of first-party bad-faith action against insurer).
    Capitol suggests that because it settled for an amount less than policy limits or the
    amount initially demanded by the Bartons, that there has been no determination of liability
    or extent of damages. We reject that argument. Section 624.155 authorizes an insured
    to bring a first-party bad-faith action where the insured has been damaged by the insurer’s
    failure to comply with certain enumerated statutory provisions. The statute does not
    condition the right to bring an action on the insured’s recovery of the policy limits or an
    amount equal to or greater than its initial demand in the underlying action.
    REVERSED AND REMANDED.
    LAWSON, C.J., and SCHUMANN, B.B., Associate Judge, concur.
    10