Hochbaum v. Palm Garden of Winter Haven, LLC , 201 So. 3d 218 ( 2016 )


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  •               NOT FINAL UNTIL TIME EXPIRES TO FILE REHEARING
    MOTION AND, IF FILED, DETERMINED
    IN THE DISTRICT COURT OF APPEAL
    OF FLORIDA
    SECOND DISTRICT
    DONALD HOCHBAUM, by and through     )
    JOANN HOCHBAUM, Attorney-in-Fact,   )
    )
    Appellant,               )
    )
    v.                                  )             Case No. 2D16-89
    )
    PALM GARDEN OF WINTER HAVEN, LLC;)
    PALM GARDEN HEALTHCARE              )
    HOLDINGS, LLC; PALM HEALTHCARE      )
    MANAGEMENT, LLC; SUMMIT CARE        )
    CONSULTING, INC.; SUMMIT CARE,      )
    INC.; SUMMIT CARE II, INC.; CYPRESS )
    HEALTH GROUP, LLC; CYPRESS          )
    MASTER HOLDING, LLC; and HC         )
    NAVIGATOR, LLC a/k/a HEALTH CARE )
    NAVIGATOR, LLC (as to PALM GARDEN )
    OF WINTER HAVEN),                   )
    )
    Appellees.               )
    )
    Opinion filed October 5, 2016.
    Appeal pursuant to Fla. R. App. P. 9.130
    from the Circuit Court for Polk County;
    Mark Carpinini, Judge.
    Isaac R. Ruiz-Carus and Megan L. Gisclar
    of Wilkes & McHugh, P.A., Tampa, for
    Appellant.
    Kirsten K. Ullman and Amy D. Prevatt of
    Lewis Brisbois Bisgaard & Smith, LLP,
    Tampa, for Appellees.
    MORRIS, Judge.
    Joann Hochbaum, on behalf of her deceased husband Donald Hochbaum,
    appeals an order granting a motion to compel arbitration filed by defendants Palm
    Garden of Winter Haven, LLC; Palm Garden Healthcare Holdings, LLC; Palm Garden
    Healthcare Management, LLC, Summit Care II, Inc.; Summit Care Consulting, Inc.; and
    Summit Care, Inc. (collectively referred to as the nursing home defendants). We
    conclude that the arbitration agreements at issue contain an attorneys' fees provision
    that violates public policy but that the offending provision may be severed from the
    agreements. Accordingly, we affirm the order compelling arbitration but remand for the
    trial court to strike the attorneys' fees provision from the arbitration agreements.
    In 2015, Hochbaum filed a three-count complaint against the nursing
    home defendants. Count one alleged negligence in violation of section 400.022, Florida
    Statutes (2013), count two alleged a breach of fiduciary duty, and count three alleged
    violations of section 415.1111, Florida Statutes (2013). The nursing home defendants
    filed a motion to compel arbitration, arguing that Hochbaum, as attorney-in-fact for her
    husband, had signed arbitration agreements in connection with her husband's residency
    at the nursing home.
    The trial court held a hearing on the nursing home defendants' motion to
    compel arbitration on December 1, 2015. The nursing home defendants relied on three
    arbitration agreements signed by Hochbaum in 2013 and 2014.1 Hochbaum argued
    1
    On July 26, 2013, Hochbaum signed an Optional Arbitration Agreement
    and a separate Resident and Facility Arbitration Agreement. On January 14, 2014, she
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    that all three arbitration agreements violate public policy because they require each
    party to pay for their own attorneys' fees, thereby eliminating the fee-shifting provision of
    section 415.1111. The trial court then inquired about procedural and substantive
    unconscionability, and Hochbaum argued that the agreements are both unconscionable
    and void as against public policy. The trial court ruled that Hochbaum had not
    established unconscionability and granted the nursing home defendants' motion to
    compel arbitration.
    Hochbaum first argues on appeal that the arbitration agreements are
    unenforceable because they violate public policy by limiting Hochbaum's statutory right
    to attorneys' fees under section 415.1111. In her complaint, Hochbaum asserted a
    count for violation of section 415.1111, alleging that the nursing home defendants' "acts
    or omissions constitute exploitation of a vulnerable adult in violation of" the statute.
    Section 415.1111 provides that "[a] vulnerable adult who has been abused, neglected,
    or exploited as specified in this chapter has a cause of action against any perpetrator
    and may recover actual and punitive damages for such abuse, neglect, or exploitation."
    It also provides that "[a] party who prevails in any such action may be entitled to recover
    reasonable attorney's fees, costs of the action, and damages." Hochbaum claims that
    this remedial provision is eliminated by the language of the arbitration agreements
    requiring that each party pay their own attorneys' fees and that the agreements are void
    as against public policy because they defeat the remedial purpose of the statute.
    The trial court mistakenly understood the issue to be one of
    unconscionability and rejected Hochbaum's challenge to the nursing home defendants'
    signed an Optional Arbitration Agreement. All three agreements provide that "[e]ach
    party shall be responsible for their own attorneys' fees."
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    motion to compel arbitration. But the question of whether an agreement is
    unconscionable is distinct from the question of whether it is void as against public
    policy. See Bland ex rel. Coker v. Health Care & Ret. Corp. of Am., 
    927 So. 2d 252
    ,
    257 (Fla. 2d DCA 2006), abrogated in part on other grounds by Basulto v. Hialeah
    Auto., 
    141 So. 3d 1145
    , 1159-60 (Fla. 2014), and Shotts v. OP Winter Haven, Inc., 
    86 So. 3d 456
    , 474 (Fla. 2011); Fonte v. AT&T Wireless Servs., Inc., 
    903 So. 2d 1019
    ,
    1023 (Fla. 4th DCA 2005). Hochbaum's main argument at the hearing was that the
    arbitration agreements are void as against public policy because they defeat the
    remedial purpose of section 415.1111.
    "A remedial statute is designed to correct an existing law, redress an
    existing grievance, or introduce regulations conducive to the public good. It is also
    defined as [a] statute giving a party a mode of remedy for a wrong, where he had none,
    or a different one, before." 
    Fonte, 903 So. 2d at 1024
    (alteration in original) (quoting
    Adams v. Wright, 
    403 So. 2d 391
    , 394 (Fla. 1981)). "[W]hen an arbitration agreement
    contains provisions that defeat the remedial purpose of the statute, the agreement is not
    enforceable." Flyer Printing Co. v. Hills, 
    805 So. 2d 829
    , 831 (Fla. 2d DCA 2001).
    In 
    Shotts, 86 So. 3d at 474
    , the supreme court held that provisions in an
    arbitration agreement requiring arbitration to be conducted in accordance with certain
    arbitration rules and prohibiting an award of punitive damages violated public policy
    because the provisions limited statutory remedies created by the legislature under the
    Nursing Home Resident's Rights Act. The court recognized that in enacting the Act, the
    legislature created a civil cause of action for violations of nursing home residents' rights;
    the legislature set no cap on pain and suffering damages and provided for an award of
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    punitive damages. 
    Id. (relying on
    Romano v. Manor Care, Inc., 
    861 So. 2d 59
    , 62-63
    (Fla. 4th DCA 2003)). "In light of the recognized need for these remedies and the
    salutary purpose they serve," the court "conclude[d] that any arbitration agreement that
    substantially diminishes or circumvents these remedies stands in violation of the public
    policy of the State of Florida and is unenforceable." Id.; see also Gessa v. Manor Care
    of Fla., Inc., 
    86 So. 3d 484
    , 493 (Fla. 2011) (holding that limitations on liability in
    arbitration agreement, in the forms of a cap on noneconomic damages and a waiver of
    punitive damages, "directly frustrate the remedies created by the statute" and thus
    violate public policy).
    In enacting the Adult Protective Services Act in chapter 415, the
    legislature "recognize[d] that there are many persons in this state who, because of age
    or disability, are in need of protective services." § 415.101(2). The legislature intended
    "to provide for the detection and correction of abuse, neglect, and exploitation through
    social services and criminal investigations and to establish a program of protective
    services for all vulnerable adults in need of them." 
    Id. Section 415.1111
    creates a civil
    cause of action for abuse, neglect, and exploitation committed against vulnerable
    adults, and it provides for actual and punitive damages as well as prevailing party fees
    and costs. Thus, the Act under which Hochbaum seeks relief in count III is remedial in
    nature.
    This court has held that an arbitration agreement that limits the statutory
    remedy of attorneys' fees violates public policy. In Flyer Printing Co., the arbitration
    agreement "required the parties to equally bear the costs of the arbitration and
    arbitrator's 
    fees." 805 So. 2d at 831
    . But the statutes on which the plaintiff's claims
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    were based "permit[ted] the prevailing party to seek recovery of all her fees and costs."
    
    Id. (citing Title
    VII of the Civil Rights Act of 1964, 42 U.S.C. § 2000e-5(k), and the
    Florida Civil Rights Act, § 760.11(5), Fla. Stat. (2000)). This court held that the
    agreement violated public policy because "[t]he agreement contravened [the plaintiff's]
    statutory right to seek a full award of her fees and costs under" the statutes, "thus
    defeating the remedial purpose of those statutes." 
    Id. at 833.
    The arbitration agreements in this case require the parties to equally bear
    the fees associated with arbitration, in contravention of Hochbaum's statutory right to
    seek a full award of her fees under the prevailing party attorneys' fees provision of
    section 415.1111. Thus, according to Flyer Printing Co., this provision of the arbitration
    agreements violates public policy.2
    The nursing home defendants argue that the arbitrator should decide
    Hochbaum's public policy concerns. But in Shotts, the supreme court held that "it is for
    the court, not the arbitrator, to determine whether an arbitration agreement 'is
    unenforceable on public policy grounds,' 
    " 86 So. 3d at 459
    (quoting Global Travel
    2
    We note that the First District in Brasington v. EMC Corp., 
    855 So. 2d 1212
    (Fla. 1st DCA 2003), questioned this court's opinion in Flyer Printing Co. The
    Brasington court stated that the Flyer Printing Co. decision was based on a federal
    decision that was no longer in force because the federal court vacated the decision on a
    joint motion for dismissal, referring to Perez v. Globe Airport Security Services, Inc., 
    253 F.3d 1280
    (11th Cir. 2001), vacated by 
    294 F.3d 1275
    (11th Cir. 
    2002). 855 So. 2d at 1216
    . However, this court in Hernandez v. Colonial Grocers, Inc., 
    124 So. 3d 408
    , 410
    (Fla. 2d DCA 2013), rejected the argument that the fate of the Perez decision affected
    the holding of Flyer Printing Co. The Hernandez court clarified that the Flyer Printing
    Co. decision was based on the rationale set forth in Paladino v. Avnet Computer
    Technologies, Inc., 
    134 F.3d 1054
    (11th Cir. 1998), that an arbitration agreement that
    defeats a statute's remedial purpose is not 
    enforceable. 124 So. 3d at 410
    . The
    Hernandez court held that the Flyer Printing Co. decision "is still the law of the Second
    District." 
    Id. -6- Mktg.,
    Inc. v. Shea, 
    908 So. 2d 392
    , 398 (Fla. 2005)), thus abrogating this court's
    decisions to the contrary in Bland, 
    927 So. 2d 252
    , and Rollins, Inc. v. Lighthouse Bay
    Holdings, Ltd., 
    898 So. 2d 86
    (Fla. 2d DCA 2005).
    We next consider whether the offensive provision may be severed from
    the agreements. Hochbaum argues that the provision cannot be severed from the
    agreements in order to preserve the enforceability of the agreements because the
    agreements do not contain severability clauses and because severance of the offending
    provision would require the court to rewrite the parties' contracts.
    Case law suggests that in order for an offending provision to be severed
    from an agreement, the agreement should contain a severability clause. See LTCSP-
    St. Petersburg, LLC v. Robinson, 
    96 So. 3d 986
    , 988 (Fla. 2d DCA 2012) (holding that
    offending limitation-of-liability provision could be severed from arbitration agreement
    because agreement contained "a very broad severability clause"); Presidential Leasing,
    Inc. v. Krout, 
    896 So. 2d 938
    , 942 (Fla. 5th DCA 2005) (holding that provision in
    arbitration agreement violated public policy and could not be severed from agreement
    because severance argument had not been made below and the agreement did not
    contain a severability clause).
    However, recent supreme court cases indicate that the existence of a
    severability clause is not dispositive of the issue. In Gessa, the arbitration agreement
    contained limitations of remedies that violated public policy. The agreement had no
    severability clause, but the court nonetheless analyzed whether the offensive provisions
    could be severed from the 
    agreement. 86 So. 3d at 490
    . The court recognized that it
    had established a general standard for determining whether
    a contractual provision is severable from the whole, and that
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    standard provides in part: "[A] bilateral contract is severable
    where the illegal portion of the contract does not go to its
    essence, and where, with the illegal portion eliminated, there
    still remains of the contract valid legal promises on one side
    which are wholly supported by valid legal promises on the
    other."
    
    Gessa, 86 So. 3d at 490
    (quoting 
    Shotts, 86 So. 3d at 475
    ).3 The Gessa court applied
    that standard and concluded that "the limitation of liability provisions . . . , which place a
    $250,000 cap on noneconomic damages and waive punitive damages, are not
    severable from the remainder of the agreement" because they "constitute the financial
    heart of the 
    agreement." 86 So. 3d at 490
    .
    In 
    Shotts, 86 So. 3d at 459
    , the arbitration agreement contained two
    provisions that violated public policy and a severability provision. But the Shotts court
    held that "the limitations of remedies provision in the present case that calls for the
    imposition of [specific arbitration] rules is not severable from the remainder of the
    agreement. Although the arbitration agreement in this case contains a severability
    clause, the [offending] provision goes to the very essence of the agreement." 
    Id. at 478.
    It is clear from both Shotts and Gessa that the existence of a severability
    clause is not determinative of whether an offending provision may be severed from the
    agreement and that the "controlling issue is whether an offending clause or clauses go
    to 'the very essence of the agreement.' " Estate of Yetta Novosett v. ARC Villages II,
    LLC, 
    189 So. 3d 895
    , 896 (Fla. 5th DCA 2016) (applying Shotts and Gessa and holding
    that limitation-of-liability provision capping non-economic damages and precluding
    3
    The Shotts decision quoted and adopted the rationale in Local No. 234 v.
    Henley & Beckwith, Inc., 
    66 So. 2d 818
    (Fla. 1953), which considered whether an
    offensive provision could be severed without any indication that the agreement at issue
    contained a severability clause.
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    punitive damages violated public policy and could not be severed, despite the existence
    of a severability clause, because the offending provision went to the essence of the
    agreement); see also Place at Vero Beach, Inc. v. Hanson, 
    953 So. 2d 773
    , 775 (Fla.
    4th DCA 2007) (refusing to sever offending provision regarding which arbitration rules
    should apply, even though agreement contained severability clause, because the
    agreement was built around offending provision and to sever out offending provision
    would require court to rewrite terms of the agreement); Lacey v. Healthcare & Ret.
    Corp. of Am., 
    918 So. 2d 333
    , 335 (Fla. 4th DCA 2005) (refusing to sever an offending
    provision from arbitration clause because the "agreement contain[ed] no severance
    clause" and the offending provision went to the essence of the contract). Rather, the
    court must determine whether the offending provision goes to the very essence of the
    agreement.
    Here, the offending provision deals only with attorneys' fees. The
    provision does not require the arbitration to be conducted in accordance with certain
    rules, and it does not limit the compensatory or punitive damages that Hochbaum may
    recover in arbitration. Therefore, the offending provision is severable from each
    agreement because it does not go to the essence of the agreement. See Estate of
    Deresh ex rel. Schneider v. FS Tenant Pool III Trust, 
    95 So. 3d 296
    (Fla. 4th DCA 2012)
    (holding that provision limiting punitive damages, in violation of public policy, could be
    severed because it did not go to the heart of the arbitration agreement and because the
    arbitration panel could award other damages without limitation).4 It is clear from the
    4
    The arbitration agreement at issue in Estate of Deresh contained a
    severability clause, but as explained above, this fact is not dispositive of the issue.
    Even though the arbitration agreement contained such a clause, the court in Estate of
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    agreements in this case that the parties agreed to bind themselves to arbitration for any
    disputes arising out of Donald Hochbaum's residency at the nursing home. The
    attorneys' fees provision does not go to the heart of the contracts, and severance of the
    attorneys' fees provision would not require a drastic rewriting of the agreements and
    would preserve the intent of the parties to adjudicate their disputes in arbitration. See
    
    id. Because the
    offending provision is severable from the arbitration
    agreements, we affirm the order compelling arbitration but remand with instructions to
    strike the attorneys' fees provision from the agreements.
    Affirmed; remanded.
    CASANUEVA and KELLY, JJ., Concur.
    Deresh went on to consider whether the offending provision went to the heart of the
    
    agreement. 95 So. 3d at 301
    .
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