HERBERT JEAN v. BAYVIEW LOAN SERVICING, LLC, etc. ( 2021 )


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  •        Third District Court of Appeal
    State of Florida
    Opinion filed February 10, 2021.
    Not final until disposition of timely filed motion for rehearing.
    ________________
    No. 3D20-0969
    Lower Tribunal No. 19-10064
    ________________
    Herbert Jean,
    Appellant,
    vs.
    Bayview Loan Servicing, LLC, etc., et al.,
    Appellees.
    An appeal from a nonfinal order from the Circuit Court for Miami-Dade
    County, Carlos Guzman, Judge.
    Anthony V. Falzon, P.A., and Anthony V. Falzon, for appellant.
    Greenberg Traurig P.A., and Paul B. Ranis (Fort Lauderdale), for
    appellees.
    Before MILLER, GORDO, and BOKOR, JJ.
    MILLER, J.
    Appellant, Herbert Jean, challenges a nonfinal order compelling
    arbitration in his lawsuit against appellees, Bayview Loan Servicing, LLC and
    Bayview Asset Management, LLC (collectively “Bayview”).           We have
    jurisdiction. Fla. R. Civ. P. 9.130(a)(3)(C)(iv). Concluding that “disputed
    factual issues regarding the making of the arbitration agreement” preclude
    the summary procedure engaged by the court below, we reverse and
    remand for an evidentiary hearing. Am. Mgmt. Servs., Inc. v. Merced, 
    186 So. 3d 612
    , 614 (Fla. 4th DCA 2016) (citations omitted).
    BACKGROUND
    Jean filed suit against his employer, Bayview, under the Fair Labor
    Standards Act, seeking damages for unpaid overtime compensation. See
    
    29 U.S.C. § 201
     et seq. Bayview terminated his employment and, relying
    upon its “Dispute Resolution and Arbitration Policy,” subjecting all
    employment “disputes, claims or controversies” to arbitration, moved to
    compel arbitration.   Appended to its motion were affidavits alleging all
    employees, including Jean, were required to electronically sign the Policy as
    a condition of continued employment. Although Bayview did not produce a
    signed copy, it filed computer screenshots purportedly demonstrating Jean
    “necessarily” received, viewed, and electronically acknowledged the Policy.
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    Jean opposed the motion with a counter-affidavit denying he had ever
    received, reviewed, or signed the Policy. He further contended all required
    employment documents were manually signed, and suggested that, because
    Bayview was capable of technologically overriding his assigned credentials,
    the electronic acknowledgment was either forged or falsified. Finally, Jean
    alleged the documents submitted by Bayview demonstrated an internal
    inconsistency, calling into question whether they actually bore an electronic
    acknowledgment.
    He then requested an evidentiary hearing to resolve the competing
    factual issues surrounding the formation of the agreement.            The lower
    tribunal denied the request, found the parties were bound by the Policy, and
    ordered the matter to arbitration. The instant appeal ensued.
    LEGAL ANALYSIS
    “Arbitration is strictly ‘a matter of consent,’ and thus ‘is a way to resolve
    those disputes—but only those disputes—that the parties have agreed to
    submit to arbitration.’” Granite Rock Co. v. Int’l Brotherhood of Teamsters,
    
    561 U.S. 287
    , 299, 
    130 S. Ct. 2847
    , 2857, 
    177 L. Ed. 2d 567
     (2010) (citations
    omitted). Hence, the threshold issue in determining the propriety of a motion
    to compel arbitration is whether the parties assented to arbitration.          H.
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    Michael Muniz, Compelling Arbitration of Disputes: The Florida v. Federal
    Law Quagmire, 80-DEC Fla. B.J. 31, 31 (2006).
    In accord with these principles, the law has long recognized a
    distinction between challenges to the formation, or very existence, of an
    arbitration agreement, which must be resolved by the court, and challenges
    to the continuing validity or scope of such an agreement, which are
    arbitrable. Buckeye Check Cashing, Inc. v. Cardegna, 
    546 U.S. 440
    , 444,
    
    126 S. Ct. 1204
    , 1208, 
    163 L. Ed. 2d 1038
     (2006); see also § 682.02(2), Fla.
    Stat.; Specht v. Netscape Commc’ns Corp., 
    306 F.3d 17
    , 26 (2d Cir. 2002)
    (“It is well settled that a court may not compel arbitration until it has resolved
    ‘the question of the very existence’ of the contract embodying the arbitration
    clause.”) (citation omitted).
    In formation challenges, the court generally acts as a gatekeeper,
    charged with determining the “existence of a legally enforceable assent to
    submit to arbitration.” Alan Scott Rau, Everything You Really Need to Know
    About “Separability” in Seventeen Simple Propositions, 
    14 Am. Rev. Int'l Arb. 1
    , 17 (2003); see also § 682.02, Fla. Stat.; AT & T Techs. Inc. v. Commc'ns
    Workers, 
    475 U.S. 643
    , 649, 
    106 S. Ct. 1415
    , 1418, 
    89 L. Ed. 2d 648
     (1986)
    (“Unless the parties clearly and unmistakably provide otherwise, the question
    of whether the parties agreed to arbitrate is to be decided by the court, not
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    the arbitrator.”) (citation omitted). This is because prematurely ordering
    arbitration before resolving whether an agreement exists, “could result in an
    arbitrator deciding no agreement was ever formed.” Will-Drill Res., Inc. v.
    Samson Res. Co., 
    352 F.3d 211
    , 219 (5th Cir. 2003). Logically, such an
    outcome could not stand, as it “would be a statement that the arbitrator never
    had authority to decide the issue.” Id.; see also United Steelworkers v.
    Warrior & Gulf Navigation Co., 
    363 U.S. 574
    , 582, 
    80 S. Ct. 1347
    , 1353, 
    4 L. Ed. 2d 1409
     (1960) (“For arbitration is a matter of contract and a party cannot
    be required to submit to arbitration any dispute which he [or she] has not
    agreed so to submit.”).
    Conversely, in challenges falling within the latter category, the parties
    have formed a binding agreement. Consequently, issues surrounding the
    continuing validity, application, scope, and enforceability are most-often
    delegated to the arbitrator for resolution. See, e.g., A T & T Techs., Inc., 
    475 U.S. at 648-49
    , 
    106 S. Ct. at 1418
     (“[A]rbitrators derive their authority to
    resolve disputes only because the parties have agreed in advance to submit
    such grievances to arbitration.”) (citation omitted); Jones v. Waffle House,
    Inc., 
    866 F.3d 1257
    , 1267 (11th Cir. 2017) (Parties have manifested the clear
    and unmistakable “requisite intent [to] delegat[e] [to arbitration gateway
    issues when the] provision at issue commit[s] to arbitration ‘any issue
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    concerning the validity, enforceability, or scope of this loan or the Arbitration
    agreement,’ or, ‘any and all disputes arising out of or in connection with this
    Agreement, including any question regarding its existence, validity, or
    termination,’ or, finally, ‘any issue regarding whether a particular dispute or
    controversy is . . . subject to arbitration.’”) (fifth alteration in original) (citations
    omitted);    Price    v.    Int’l   Brotherhood      of   Teamsters,       Chauffeurs,
    Warehousemen & Helpers, 
    457 F.2d 605
    , 610 (3d Cir. 1972) (“A court will
    defer to arbitrators or committees when they are exercising their delegated
    power to decide unforeseen or unresolved problems arising out of gaps or
    content in the contract.”).
    Here, Jean challenged the formation of the arbitration agreement.
    Thus, the trial court was charged with determining the threshold issue of
    whether an agreement to arbitrate existed.
    Ordinarily, the court would have been well-within its discretion to
    summarily declare Jean assented to arbitration. See § 682.03(1)(b), Fla.
    Stat. However, here, in the absence of credibility determinations derived
    from live testimony, the disputed factual claims surrounding the making of
    the agreement were incapable of any informed resolution.                   Am. Mgmt.
    Servs., Inc., 186 So. 3d at 614 (“When a party seeks to compel arbitration
    and the other party opposed the motion, the trial court must first determine
    6
    whether there are disputed factual issues regarding the making of the
    arbitration agreement . . . If the court determines that there is a substantial
    disputed issue, then it must set an expedited evidentiary hearing.”) (citations
    omitted).   Accordingly, by failing to conduct an evidentiary hearing, we
    conclude the trial court exceeded its discretion in finding a valid contract
    existed and we reverse and remand for such a hearing on the merits of the
    respective claims of the parties.
    Reversed and remanded.
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