Nozawa v. Operating Engineers Local Union No. 3. , 418 P.3d 1187 ( 2018 )


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  •     ***FOR PUBLICATION IN WEST’S HAWAIʻI REPORTS AND PACIFIC REPORTER***
    Electronically Filed
    Supreme Court
    SCWC-14-0000021
    24-APR-2018
    08:08 AM
    IN THE SUPREME COURT OF THE STATE OF HAWAII
    ---o0o---
    ARLEY H. NOZAWA,
    Petitioner/Plaintiff-Appellant,
    vs.
    OPERATING ENGINEERS LOCAL UNION NO. 3,
    Respondent/Defendant-Appellee,
    SCWC-14-0000021
    CERTIORARI TO THE INTERMEDIATE COURT OF APPEALS
    (CAAP-14-0000021; CIVIL NO. 11-1-2623-10)
    APRIL 24, 2018
    RECKTENWALD, C.J., NAKAYAMA, McKENNA, POLLACK, AND WILSON, JJ.
    OPINION OF THE COURT BY POLLACK, J.
    This case involves a claim brought by an employee
    against her former employer for allegedly terminating her on the
    basis of her gender.     The circuit court granted summary judgment
    in favor of the employer, striking a declaration submitted in
    opposition and also rejecting the employee’s own declarations as
    uncorroborated, self-serving, and conclusory.          We hold that Rule
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    56(e) of the Hawaii Rules of Civil Procedure does not preclude
    an affidavit from being self-serving, nor does it require an
    affidavit to be corroborated by independent evidence.            In
    addition, unlike the employee’s declarations in this case, an
    affidavit is conclusory if it expresses a conclusion without
    stating the underlying facts or reaches a conclusion that is not
    reasonably drawn from the underlying facts.
    We also hold that the circuit court abused its
    discretion in striking a declaration submitted by the employee
    that complied with the circuit court’s order allowing
    supplemental briefing.     Accordingly, in light of the admissible
    evidence, there was a genuine issue of material fact as to
    whether the employer’s proffered reasons for the employee’s
    termination were based on pretext, and thus we conclude that the
    circuit court erroneously granted summary judgment in favor of
    the employer.
    I.      BACKGROUND
    Operating Engineers Local Union No. 3 (Local 3) is a
    labor organization with headquarters in Alameda, California.
    Local 3 operates a hiring or referral hall in accordance with
    its collective bargaining agreement with signatory contractors.
    Local 3 has a district office in the State of Hawaii (district
    office) that is managed by the local district representative
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    with the assistance of an Officer-in-Charge, who is physically
    located in California.
    On September 11, 2006, Arley Nozawa was hired as an
    at-will employee for the single hiring hall dispatcher position
    in the district office.     As a dispatcher, Nozawa was responsible
    for referring union members to employers in accordance with
    Local 3’s Job Placement Regulations (JPR).         In July 2010, Dan
    Reding became the Officer-in-Charge of the district office,
    responsible for the hiring and firing decisions for Local 3 with
    the approval of the business manager, Russell Burns.
    In January 2011, Pane Meatoga was appointed as the
    district representative.      Meatoga expressed a desire to bring in
    his own secretary and organizer.         At the time, the district
    office’s sole organizer was Donald Gentzler, who also performed
    the role of dispatcher when Nozawa was absent.          Two days after
    Meatoga’s effective start date, on February 3, 2011, Nozawa
    received a termination letter dated January 27, 2011.            The
    termination letter read in pertinent part as follows: “I regret
    to inform you that due to a reorganization and restructuring of
    the Hawaii district office operations, your employment with
    Operating Engineers Local Union No. 3 will be terminated as of
    February 3, 2011.”    Gentzler replaced Nozawa as dispatcher
    effective February 4, 2011, and remained in that position until
    July 31, 2012--when he was reassigned to the organizer position.
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    A. Circuit Court
    On October 31, 2011, after exhausting her
    administrative remedies, Nozawa filed a complaint against Local
    3 in the Circuit Court of the First Circuit (circuit court),
    alleging inter alia that Local 3 violated Hawaii Revised
    Statutes (HRS) § 378-2 by terminating her on the basis of her
    gender.1   The complaint asserted that Nozawa was suddenly and
    without cause terminated from her position as dispatcher by
    Local 3 and immediately replaced with a male dispatcher who
    received a pay raise and an increase in work hours, despite work
    hours having been previously reduced for all dispatchers.              In
    addition, the complaint contended that at the time of her
    termination, Nozawa did not have any performance problems and
    was fully capable of performing her dispatcher duties in an
    exemplary manner.     Local 3 denied the allegations of gender
    discrimination in its answer to Nozawa’s complaint.
    On February 12, 2013, Local 3 filed a motion for
    summary judgment, which included declarations from Toni Mendes
    and Reding.    Mendes identified herself as Local 3’s office
    systems and job placement center coordinator and stated that her
    workplace was in Sacramento, California.          Mendes declared that
    1
    The complaint set forth four counts, three of which Nozawa
    voluntarily dismissed. The dismissed counts are not further addressed.
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    she began closely monitoring the technical aspects of Nozawa and
    other dispatchers’ work performance in late 2008.            Attached to
    Mendes’ declaration was a JPR provision providing that, subject
    to some exceptions, a dispatched employee who does not work at
    least forty-eight hours straight is entitled to return to the
    employee’s former position on the out-of-work list.2            Mendes
    stated that Nozawa committed a serious dispatching error in
    January 2010 when she did not properly restore an employee,
    Richard Conradt, to his former place on the list in accordance
    with the JPR.
    In his declaration, Reding stated that Conradt
    subsequently filed an unfair labor practice claim against Local
    3, which it settled by paying Conradt $19,866.40 in lost wages
    and fringe benefits and $5,500 in legal fees.           Reding maintained
    that no other dispatcher had ever committed an error of this
    nature.   Reding further stated that he sought and received
    Burns’ approval to terminate Nozawa as a result of the error,
    but Eugene Soquena, the district representative at the time,
    requested that Nozawa be given a last chance to improve.             Hence,
    Reding continued, Nozawa was given a Final Written Warning
    2
    The out-of-work list establishes the priority in which out-of-
    work union members are dispatched to available jobs.
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    (Warning letter), dated April 19, 2010.          The Warning letter read
    as follows:
    It has come to our attention that you continue to make
    numerous mistakes in the discharge of your duties as
    Dispatcher. Among others, key areas of deficiencies is
    your lack of a clear grasp and understanding of the Hawaii
    Job Placement Regulations (JPR). Consequently, this has
    caused you to dispatch members improperly. Additionally,
    there is an inordinate amount of registration overrides
    caused by errors. Some of these overrides used incorrect
    dates which allowed our members and others to be dispatched
    incorrectly, seriously exposing our local to potential
    legal liability. Recently, this transgression manifested
    itself in the dispatch of member Richard Conrad, Jr. We
    are still assessing the potential damage this error may
    ultimately cause.
    This will serve notice to you that any further mistakes on
    your behalf in carrying out your duties, will result in the
    immediate termination of your employment with OE3.
    Additionally, if in the course of our investigation in the
    processing of Mr. Conrad’s registration and dispatch, we
    find additional errors, you will be subject to immediate
    termination of employment.
    Mendes also stated in her declaration that, even prior
    to the error involving Conradt and after the Warning letter,
    Nozawa made a number of recurring errors related to registration
    overrides and the placement of employees on the out-of-work
    list.   According to Mendes, from late 2008 until Nozawa’s
    termination, Mendes engaged in an effort to train Nozawa but she
    continuously failed to fully comprehend the dispatching rules
    and procedures.     As examples, Mendes attached email
    correspondences between herself and Nozawa from June to August
    2010 in which they discussed the timing of monthly registration
    lists, an override adjustment for an employee, and the dues for
    retirees.
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    Reding declared that his suggestion to Meatoga to
    replace Nozawa with Gentzler was based on Gentzler’s impending
    displacement as organizer and the reports of Mendes that Nozawa
    continued to make dispatching errors following the Warning
    letter.   Gentzler was hired in September 2007 as an organizer,
    Reding stated, and he had extensive experience with the JPR and
    the collective bargaining agreement and had not received any
    written warnings for deficient work performance.            Reding also
    explained that the increase in work hours for Gentzler was based
    on a preexisting plan to return dispatchers to the forty-five-
    hour week, as well as the lack of a backup dispatcher.3
    Based on these declarations, Local 3 argued that in
    reorganizing the district office, it decided to terminate Nozawa
    in order to retain Gentzler, an experienced dispatcher with no
    history of work performance problems and a clean disciplinary
    record.   Local 3 thus maintained that it had articulated
    legitimate, nondiscriminatory reasons for Nozawa’s termination.
    In opposition, Nozawa averred in her declaration that
    she was falsely accused of making an error regarding the
    placement of Conradt and that she had followed proper protocol.
    Nozawa stated that her supervisor at the time, Soquena, never
    3
    In her declaration, Mendes explained that the work hours for
    dispatchers were decreased in late December 2010 due to the depressed
    economy.
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    informed her during her employment of any work performance
    problems that he had perceived.          Soquena stopped the impending
    termination because she had not made a mistake, Nozawa
    explained, and she signed the Warning letter but disputed that
    she had made a mistake.
    Additionally, Nozawa stated in her declaration that
    she had always received excellent employment evaluations, she
    did not have work performance problems when she was terminated,
    and she was fully capable of performing her job at the time of
    termination.   Pointing to the termination letter she received,
    Nozawa attested that her termination was the result of an
    alleged reorganization and restructuring, not disciplinary
    action, and that she was terminated without cause.           Nozawa also
    declared that Gentzler had little experience as a dispatcher and
    that when he replaced her, his work hours increased at an
    increased pay.
    Nozawa argued in her opposition that she received no
    further write-ups or warnings following the Warning letter and
    that, based on the record, there were issues of material fact
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    related to her termination that required denial of Local 3’s
    motion.4
    Local 3 replied, attaching a supplemental declaration
    from Mendes stating that she supervised the technical aspects of
    Nozawa’s work performance and it was her honest assessment that
    Nozawa had performance issues.        Mendes disputed that Nozawa had
    always received excellent employment evaluations, that she did
    not have performance problems and was fully capable of
    performing her job at the time of termination, and that she was
    falsely accused of the error involving Conradt.
    Local 3 argued in its reply that Nozawa provided
    “uncorroborated, self-serving, conclusory statements” that did
    not satisfy the requirements of Hawaii Rules of Civil Procedure
    (HRCP) Rule 56(e) and were insufficient to defeat summary
    judgment.    Local 3 also contended that Nozawa was not competent
    to testify to matters related to her own work performance and
    qualifications.
    Additionally, Local 3 submitted that Nozawa’s
    termination was based on its honest belief that reorganization
    was the most practical method of accommodating Meatoga’s desire
    4
    Nozawa later argued that the email exchanges between herself and
    Mendes that occurred after she received the Warning letter did not show that
    she had made mistakes.
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    to hire a new organizer.       Local 3 added that there was no
    evidence anyone other than Nozawa committed the error involving
    Conradt and that, in any event, Nozawa was not terminated
    because of this error.      Local 3 also asserted that the fact that
    Nozawa did not receive a further write-up after the Warning
    letter did not establish pretext because Nozawa was an at-will
    employee who could be terminated at any time, “for any reason,
    fair or unfair, with or without notice or warning.”
    After the initial hearing on the motion for summary
    judgment,5 Local 3 moved for leave to submit supplemental
    briefing, contending that it was necessary for the court to
    receive documents pertinent to certain declarations made by
    Nozawa.   The circuit court granted the motion and issued an
    order, stating that Local 3 “has leave to file a Supplemental
    Memorandum in Support of its Motion” and Nozawa “may file a
    Supplemental Memorandum in Opposition addressing Defendant’s
    Supplemental Memorandum.”
    Local 3’s supplemental reply, which included exhibits
    and a declaration from Mendes,6 argued that Nozawa had committed
    5
    The Honorable Karen T. Nakasone presided over the summary
    judgment proceedings.
    6
    Mendes averred that, based on the computer printouts attached to
    her declaration, she had an honest and sincere belief that Nozawa did in fact
    enter incorrect registration dates for Conradt.
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    placement errors involving Conradt, that Nozawa made subsequent
    errors, and that Reding recommended that Nozawa be terminated as
    part of a staffing reorganization.        Local 3 maintained that,
    based on these facts, there was no evidence of dishonesty or
    pretext and that an employer’s belief that an employee committed
    misconduct is a legitimate, nondiscriminatory reason for
    termination.
    Nozawa filed a supplemental opposition supported by
    her declaration and a declaration from Local 3’s former
    treasurer, William Mahoe (Mahoe Declaration).          In his
    declaration, Mahoe stated that he was appointed treasurer of
    Local 3 in January 2009.      He averred that, while serving as
    treasurer, he attended union meetings in 2009 and 2010 at which
    Burns, Reding, and other Local 3 officers were present.            Mahoe
    stated that at these meetings the officers of Local 3 discussed
    replacing women dispatchers with men, to which he objected.
    Mahoe also stated that he wanted Nozawa to remain in her
    position as dispatcher; he felt that she was doing a good job.
    Mahoe indicated that he resigned from Local 3 on January 23,
    2011, and that he understood Nozawa was replaced by a male
    dispatcher shortly thereafter.
    In her declaration, Nozawa explained that Conradt
    constantly worked jobs of short duration and that, in accordance
    with the JPR, she placed him at the bottom of the out-of-work
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    list until he provided the necessary paperwork showing that he
    was laid off prior to working forty-eight hours straight.             When
    Conradt provided the required documentation, Nozawa averred, she
    would perform an override to return him to his former position
    on the list after obtaining the requisite authorization code
    from Mendes.   Nozawa argued in her supplemental opposition that
    the alleged mistakes asserted by Local 3 were merely a pretext
    for gender discrimination.
    During Nozawa’s argument at a second hearing on the
    motion for summary judgment, the circuit court raised sua sponte
    the propriety of the submission of the Mahoe Declaration.             The
    court stated that it seemed to go beyond the scope of the
    supplemental briefing, which the court believed “was just for
    the purposes of the false accusation.”         Nozawa explained that
    she was not able to obtain the Mahoe Declaration when she
    initially filed her opposition and that, in any event, the Mahoe
    Declaration was properly before the court as she should be
    permitted to respond to Local 3’s supplemental reply.
    Local 3 asserted that Nozawa’s supplemental opposition
    raised entirely new theories, the theories did not relate to her
    claim that she was falsely accused of the error involving
    Conradt, and the supplemental opposition exceeded the scope of
    the court’s order.    The court concurred in Local 3’s assessment
    but upon reviewing the order acknowledged that the terms of the
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    order had not limited the supplemental briefing to the “false
    accusation.”     The circuit court nonetheless indicated that its
    recollection was that Local 3 specifically sought to supplement
    its briefing as to Nozawa’s claim that she was falsely accused
    of the error involving Conradt.        Over Nozawa’s objection, the
    court struck the Mahoe Declaration as beyond the scope of the
    limited supplemental briefing and supplemental response.7
    The circuit court then considered Nozawa’s
    declarations and found that Nozawa’s statement that she was
    falsely accused of the error involving Conradt was
    unsubstantiated.     The court also determined that the evidence
    adduced by Nozawa consisted of “uncorroborated, self-serving,
    conclusory statements” that were not sufficient to establish
    genuine issues of material fact under the summary judgment
    standard.8    Ruling that the declarations lacked the competent
    evidence required under HRCP Rule 56 to show pretext, the court
    granted Local 3’s motion for summary judgment.
    The circuit court entered its final judgment on
    October 18, 2013.     Nozawa filed a motion for reconsideration, in
    7
    The court also denied Nozawa’s request to supplement her briefing
    and to allow Local 3 to respond.
    8
    The court cited Villiarimo v. Aloha Island Air, Inc., 
    281 F.3d 1054
    (9th Cir. 2002), and Hansen v. United States, 
    7 F.3d 137
    (9th Cir.
    1993).
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    which she argued that the Mahoe Declaration responded to the
    supplemental reply and did not go beyond the scope of the
    supplemental briefing.      The court denied the motion.        Nozawa
    timely filed a notice of appeal to the Intermediate Court of
    Appeals (ICA) from the circuit court’s final judgment and the
    order denying the motion for reconsideration.
    B. ICA Proceedings
    In her appeal, Nozawa contended that the circuit court
    (1) abused its discretion when it struck the Mahoe Declaration9
    and (2) erred in granting Local 3’s motion for summary judgment.
    In a memorandum opinion, the ICA affirmed the circuit
    court’s final judgment.10      First, the ICA found that the
    supplemental briefing was limited to Nozawa’s claim that she was
    falsely accused in the Conradt incident, that the Mahoe
    Declaration exceeded this scope, and that the circuit court
    accordingly did not abuse its discretion in striking the Mahoe
    Declaration.
    Second, the ICA determined that Local 3 articulated
    legitimate, nondiscriminatory reasons for terminating Nozawa and
    9
    Nozawa alternatively contended that the circuit court abused its
    discretion in denying her request to supplement her briefing.
    10
    The ICA’s memorandum opinion can be found at Nozawa v. Operating
    Engineers Local Union No. 3, NO. CAAP-14-0000021, 
    2017 WL 2670800
    (Haw. App.
    June 21, 2017).
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    that the burden shifted to Nozawa to demonstrate that Local 3’s
    proffered reasons were pretextual.        The ICA found that the only
    proper evidence that Nozawa provided to support her gender
    discrimination claim were her declarations, which included the
    averment that she always received excellent employment
    evaluations.   The ICA noted that, while Nozawa stated that she
    signed the Warning letter but disputed that she had made a
    mistake, Nozawa did not provide documentation or further
    details.   The ICA further found that Nozawa did not contest that
    a staff reorganization occurred after Meatoga’s appointment and
    Nozawa did not provide evidence that she was more qualified for
    the dispatcher position than Gentzler.         Thus, the ICA concluded
    that Nozawa failed to show that there was a genuine issue of
    material fact as to whether Local 3’s proffered reasons for her
    termination were pretextual.
    II.       STANDARD OF REVIEW
    This court reviews an award of summary judgment de
    novo under the same standard applied by the lower court.            Adams
    v. CDM Media USA, Inc., 135 Hawaii 1, 12, 
    346 P.3d 70
    , 81 (2015)
    (citing Shoppe v. Gucci Am., Inc., 94 Hawaii 368, 376, 
    14 P.3d 1049
    , 1057 (2000)).
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    III.      DISCUSSION
    On certiorari, Nozawa presents two questions for
    review: (1) whether the ICA erred in failing to view the
    evidence in the light most favorable to her as the non-moving
    party in the summary judgment proceeding and (2) whether the ICA
    erred in failing to consider her declarations and the
    declaration of Mahoe.
    In response, Local 3 contends that the ICA considered
    Nozawa’s declarations, neither of which satisfied the
    requirements of HRCP Rule 56(e); the circuit court properly
    struck the Mahoe Declaration, which exceeded the scope of the
    supplemental briefing; and the ICA viewed the evidence in the
    light most favorable to Nozawa, who failed to dispute the
    staffing reorganization, Gentzler’s work performance, and his
    knowledge about the collective bargaining agreement and the JPR.
    A. The Circuit Court And The ICA Erred In Not According The
    Proper Weight To Nozawa’s Declarations
    Pursuant to HRCP Rule 56(e) (2000), affidavits
    supporting or opposing a motion for summary judgment “shall be
    made on personal knowledge, shall set forth such facts as would
    be admissible in evidence, and shall show affirmatively that the
    affiant is competent to testify to the matters stated therein.”
    Thus, affidavits that state ultimate or conclusory facts cannot
    be used in support of or in opposition to a motion for summary
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    judgment.   GECC Fin. Corp. v. Jaffarian, 79 Hawaii 516, 525, 
    904 P.2d 530
    , 539 (App. 1995).
    In this case, Nozawa’s declarations included
    statements that related to her general work performance as a
    dispatcher and the specific incident involving Conradt that
    resulted in the Warning letter.       The circuit court gave no
    weight to either category of Nozawa’s statements, while the ICA
    gave no weight to the latter.
    1. Nozawa’s general work performance
    We turn first to Nozawa’s statements related to her
    general work performance as a dispatcher.         In her first
    declaration, Nozawa stated that she always received excellent
    employment evaluations and was not informed by Soquena of any
    work performance concerns.      Nozawa also stated that she did not
    have work performance problems and was fully capable of
    performing her job at the time she was terminated.
    Additionally, Nozawa pointed to the termination letter she
    received, which informed her that she was terminated not because
    of any disciplinary action but based on reasons related to
    reorganization and restructuring.
    The circuit court rejected Nozawa’s declarations,
    finding that Nozawa’s statements did not satisfy HRCP Rule 56(e)
    because they were uncorroborated, self-serving, and conclusory.
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    The circuit court’s ruling indicates that it misconstrued the
    standard for affidavits or declarations supporting or opposing a
    summary judgment motion.       HRCP Rule 56(e) provides that
    affidavits shall set forth facts based on personal knowledge.
    Thus, an affidavit by its nature includes an affiant’s own
    perception of the matter.       See Commentary to Hawaii Rules of
    Evidence (HRE) Rule 602 (1993) (“‘Personal knowledge,’ for
    purposes of [HRE Rule 602], means that the witness perceived the
    event about which [the witness] testifies and that [the witness]
    has a present recollection of that perception.”).
    The circuit court’s rejection of Nozawa’s statements
    as “self-serving” is thus misplaced.         HRCP Rule 56(e) does not
    preclude an affidavit from being self-serving.           Indeed, as the
    Eleventh Circuit recently observed, “most affidavits submitted
    [in response to a summary judgment motion] are self-serving.”
    United States v. Stein, 
    881 F.3d 853
    , 857 (11th Cir. 2018)
    (alteration in original) (quoting Payne v. Pauley, 
    337 F.3d 767
    ,
    772 (7th Cir. 2003)) (“[N]othing in Rule 56 (or, for that
    matter, in the Federal Rules of Civil Procedure) prohibits an
    affidavit from being self-serving.”).11         Thus, a party’s self-
    11
    Where a federal rule of procedure is substantially similar to a
    Hawaii rule of procedure, this court may look to federal caselaw for
    guidance. Stallard v. Consol. Maui, Inc., 103 Hawaii 468, 475, 
    83 P.3d 731
    ,
    738 (2004).
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    serving statements that otherwise comply with HRCP Rule 56(e)
    can be utilized to defeat summary judgment.          Id.; Price v. Time,
    Inc., 
    416 F.3d 1327
    , 1345, modified on other grounds on denial
    of reh’g, 
    425 F.3d 1292
    (11th Cir. 2005) (“Courts routinely and
    properly deny summary judgment on the basis of a party’s sworn
    testimony even though it is self-serving.”).
    Additionally, HRCP Rule 56(e) does not require a
    statement in an affidavit to be corroborated in order to be a
    qualifying affidavit under the rule.        HRCP Rule 56(e); 
    Stein, 881 F.3d at 858
    (“Nor does Rule 56 require that an otherwise
    admissible affidavit be corroborated by independent evidence.”).
    As the Stein court observed, “If corroboration is needed, then
    that requirement must come from a source other than Rule 56.”
    
    Stein, 881 F.3d at 858
    ; Strickland v. Norfolk S. Ry. Co., 
    692 F.3d 1151
    , 1160 (11th Cir. 2012) (“[E]ven in the absence of
    collaborative evidence, a plaintiff’s own testimony may be
    sufficient to withstand summary judgment.” (citation omitted)).
    Indeed, a requirement that an affidavit be corroborated would
    establish a higher standard for admissibility than that required
    for the introduction of evidence at trial.         Nor has this court
    ever held that an uncorroborated statement by a party to the
    litigation is insufficient to raise a dispute as to a material
    fact.   See, e.g., Lales v. Wholesale Motors Co., 133 Hawaii 332,
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    357-58, 
    328 P.3d 341
    , 366-67 (2014) (holding that the
    plaintiff’s declaration presented sufficient evidence to raise
    an issue of material fact as to whether his termination was
    based on pretext); Acoba v. Gen. Tire, Inc., 92 Hawaii 1, 14-15,
    
    986 P.2d 288
    , 301-02 (1999) (concluding that an affidavit--
    submitted in opposition--alone was sufficient to defeat the
    defendant’s motion for summary judgment).
    Finally, the circuit court misapprehended what
    constitutes a conclusory statement in the context of HRCP Rule
    56(e).   “Conclusory” is defined as “[e]xpressing a factual
    inference without stating the underlying facts on which the
    inference is based.”     Conclusory, Black’s Law Dictionary (10th
    ed. 2014).   An “inference” in turn is “a conclusion reached by
    considering other facts and deducing a logical consequence from
    them.”   Inference, Black’s Law Dictionary (10th ed. 2014); see
    also 23B Am. Jur. Pleading and Practice Forms § 244 (2017) (“An
    inference is a deduction of fact that the jury may logically and
    reasonably draw from another fact or facts found or otherwise
    established in the trial.”).      Thus, when an assertion in an
    affidavit expresses an inference without setting forth the
    underlying facts on which the conclusion is based or states a
    conclusion that is not reasonably drawn from the underlying
    facts, the assertion is considered conclusory and cannot be
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    utilized in support of or against a motion for summary judgment.
    See Conclusory, Inference; see also Lujan v. Nat’l Wildlife
    Fed’n, 
    497 U.S. 871
    , 888 (1990) (noting that the object of the
    requirement in Federal Rules of Civil Procedure Rule 56(e) that
    affidavits “set forth specific facts showing that there is a
    genuine issue for trial” is not to make permissible conclusory
    allegations in an affidavit).        On the other hand, an inference
    within an affidavit that is based on stated facts from which the
    conclusion may reasonably be drawn is not conclusory and may be
    used to support or oppose a motion for summary judgment.
    To be sure, the underlying facts and the inference
    must be based on personal knowledge and otherwise admissible in
    evidence.    HRCP Rule 56(e).     Inferences that amount to opinions
    thus must satisfy relevant evidentiary rules that would apply
    were the evidence offered through witness testimony.            Lay
    opinions must be both “rationally based on the perception of
    the” affiant and “helpful to a clear understanding of the
    [affiant’s] testimony or the determination of a fact in issue.”
    HRE Rule 701 (1993).      An affiant generally may “give an opinion
    on an ultimate fact involved in the case” when such an opinion
    is properly supported by facts personally perceived.12            See
    12
    The Commentary to HRE Rule 704 clarifies that courts are
    empowered to exclude opinions on “ultimate facts” that are not helpful to the
    (continued . . .)
    21
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    Samson v. Nahulu, 136 Hawaii 415, 429, 
    363 P.3d 263
    , 277 (2015)
    (citing HRE Rule 704); HRE Rule 701.         But the affiant “may not
    give opinions on questions of law as that would amount to legal
    conclusions.”13     Nahulu, 136 Hawaii at 
    429, 363 P.3d at 277
    (citing HRE Rule 704).      Indeed, any legal conclusions drawn by
    the affiant are not admissible evidence, regardless of whether
    they are couched as the affiant’s opinion.          Pulawa v. GTE
    Hawaiian Tel, 112 Hawaii 3, 15, 
    143 P.3d 1205
    , 1217 (2006).
    The statements in Nozawa’s declarations that she
    always received excellent employment evaluations and that she
    was not informed by Soquena of any work performance issues were
    specific, factual information personally known to Nozawa.              As
    additional support of her assessment regarding her work
    performance, Nozawa highlighted that the termination letter she
    (. . . continued)
    trier of fact under HRE Rules 701 and 702, as well as those that are
    “prejudicial, confusing, misleading, unnecessarily cumulative, or lacking in
    trustworthiness” under HRE Rule 403. Commentary to HRE Rule 704 (1993).
    Opinions that “merely tell the jury what result to reach” are inadmissible
    under these provisions. Id.; accord State v. Pinero, 
    70 Haw. 509
    , 520–21,
    
    778 P.2d 704
    , 712 (1989) (excluding expert testimony that death was homicide
    and not accident in murder trial as beyond the scope of admissible opinion).
    13
    The Commentary to HRE Rule 704 illustrates the distinction
    between an opinion on an ultimate fact and a statement of law. “[T]he
    question, ‘Did T have the capacity to make a will?’ would be excluded, while
    the question, ‘Did T have sufficient mental capacity to know the nature and
    extent of his property and the natural objects of his bounty and to formulate
    a rational scheme of distribution?’ would be allowed.” Commentary to HRE
    Rule 704.
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    received stated her discharge was the result of reorganization--
    not disciplinary action.       In light of these statements, Nozawa
    had a factual basis to reasonably infer that she did not have
    work performance problems and was fully capable of performing
    her duties at the time of termination.14         To the extent these
    conclusions amounted to opinions, they were rationally based on
    Nozawa’s personal perceptions and may have been helpful to a
    clear understanding of her declaration and a fact at issue,
    i.e., whether Local 3’s claim that Nozawa was terminated for
    deficient performance was a pretext for discrimination.15
    Further, the statements did not amount to legal conclusions
    because they were essentially factual in nature and did not
    attempt to apply a legal standard.         Nozawa did not simply state,
    for example, that her termination violated HRS § 378-2 or that
    it was motivated by discriminatory intent, which would not have
    been admissible evidence that could be considered for purposes
    of summary judgment.
    14
    In the absence of a factual basis, neither an employee nor an
    employer’s subjective assessment of the employee’s work performance is
    admissible evidence upon which summary judgment can be based. See HRE Rule
    701; HRCP Rule 56(e).
    15
    As stated, the trial court had discretion in accordance with HRE
    Rules 403 and 701 to exclude statements of Nozawa’s opinion. There is no
    indication the court based its ruling on these grounds.
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    Because Nozawa did not express a conclusion without
    stating the underlying facts or reach a conclusion that was not
    reasonably drawn from the underlying facts, see Conclusory,
    Inference, these statements were not conclusory and were in
    compliance with HRCP Rule 56(e).          And to the extent that some of
    Nozawa’s statements were opinions, they were not clearly
    inadmissible under governing evidentiary rules.
    Accordingly, the circuit court erred in finding that
    Nozawa’s declarations were not competent evidence under HRCP
    Rule 56 because they were self-serving, conclusory, and
    uncorroborated.16
    2. Nozawa’s alleged error involving Conradt
    Nozawa’s statements in her declarations also related
    to the alleged error involving Conradt.          The ICA found that
    Nozawa provided no documentation or further details regarding
    16
    In ruling upon Nozawa’s declarations, the circuit court cited
    Villiarimo v. Aloha Island Air, Inc., 
    281 F.3d 1054
    (9th Cir. 2002), for the
    proposition that uncorroborated, conclusory, or self-serving statements
    cannot defeat summary judgment. However, unlike the plaintiff in Villiarimo,
    who the Court of Appeals found had made assertions that were not supported by
    the evidence in the 
    record, 281 F.3d at 1063-64
    , Nozawa submitted statements
    in compliance with the admissibility requirements of HRCP Rule 56(e).
    The circuit court also relied on Hansen v. United States, 
    7 F.3d 137
    (9th Cir. 1993), to support its finding that Nozawa’s declarations were
    insufficient to defeat summary judgment. In Hansen, the Court of Appeals
    stated that a nonmoving party that relies only on its own affidavits “cannot
    rely on conclusory allegations unsupported by factual data to create an issue
    of material 
    fact.” 7 F.3d at 138
    . As stated, Nozawa’s declarations
    contained assertions that were based on her personal knowledge and that would
    be admissible in evidence.
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    her statement that she disputed the contents of the Warning
    letter.     As stated above, there is no requirement that a
    declaration in opposition to a summary judgment motion be
    corroborated by independent evidence.           See 
    Stein, 881 F.3d at 858
    .    Nozawa was thus not required to provide additional
    documentation regarding her statement.            The evidence in the
    record also contradicts the ICA’s conclusion that Nozawa failed
    to provide further details regarding the event.
    The Warning letter specified that Nozawa had entered
    incorrect dates resulting in members, and specifically Conradt,
    being dispatched incorrectly.          Nozawa averred that she had been
    falsely accused of making a mistake as to Conradt, stating that
    she had followed proper protocol.           Nozawa explained that she
    performed override corrections for Conradt in accordance with
    the JPR and with Mendes’ approval.           Nozawa’s declaration
    indicated that she dealt directly with Conradt when the alleged
    errors occurred, and thus she would have had personal knowledge
    of Conradt’s paperwork.        Further, Nozawa stated that when she
    was to be terminated for the alleged error involving Conradt,
    Soquena intervened and stopped the termination.             Thus, Nozawa
    did provide additional details disputing the Warning letter.
    Accordingly, the circuit court and the ICA erred in
    not properly considering Nozawa’s declarations as to the alleged
    error involving Conradt.
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    B. The Circuit Court Abused Its Discretion In Striking The Mahoe
    Declaration
    During the continued summary judgment hearing, the
    circuit court stated that the Mahoe Declaration seemed to exceed
    the limited scope of the supplemental briefing order, which the
    court believed “was just for the purposes of the false
    accusation.”   After reviewing the order, which stated that
    Nozawa “may file a Supplemental Memorandum in Opposition
    addressing Defendant’s Supplemental Memorandum,” the court
    acknowledged that the order did not in fact contain such a
    limitation.    The court nonetheless struck the Mahoe Declaration
    based on its recollection of the purpose of the supplemental
    briefing.
    The order granting the motion for leave expressly
    permitted Nozawa to file a supplemental memorandum addressing
    Local 3’s supplemental reply.       Local 3’s supplemental reply
    argued that there was no disputed fact as to Nozawa’s deficient
    work performance, Nozawa’s alleged error involving Conradt, and
    the reorganization that occurred.        Additionally, Local 3
    contended that there was no evidence of dishonesty as to its
    reasons for terminating Nozawa and no evidence of pretext, and
    thus it was entitled to summary judgment.
    Nozawa, in response, submitted a supplemental
    opposition with her own declaration and a declaration from
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    Mahoe.   The Mahoe Declaration provided evidence that indicated
    Nozawa may have been terminated based on her gender and not due
    to inadequate work performance or reorganization as Local 3
    maintained.   Mahoe averred that, while treasurer, he attended
    meetings in 2009 and 2010 at which Local 3 officers discussed
    replacing women dispatchers with men.        The Mahoe Declaration
    named Burns and Reding as two of the officers present during
    those meetings, both of whom were involved in the decision to
    terminate Nozawa.    Reding was also involved in the decision to
    discipline Nozawa over the Conradt incident.          Mahoe additionally
    declared that he believed Nozawa was doing a good job and that
    he wanted her to remain in her position as dispatcher.
    The Mahoe Declaration therefore addressed the
    arguments raised in Local 3’s supplemental reply regarding the
    quality of Nozawa’s work, the alleged error involving Conradt,
    and the presence of dishonesty or pretext in the decision to
    terminate Nozawa.    The declaration was accordingly within the
    scope of the circuit court’s order granting leave to submit
    supplemental briefing.
    An abuse of discretion occurs when a court “clearly
    exceed[s] the bounds of reason or disregard[s] rules or
    principles of law or practice to the substantial detriment of a
    party litigant.”    Amfac, Inc. v. Waikiki Beachcomber Inv. Co.,
    
    74 Haw. 85
    , 114, 
    839 P.2d 10
    , 26 (1992) (citing State v. Akina,
    27
    ***FOR PUBLICATION IN WEST’S HAWAIʻI REPORTS AND PACIFIC REPORTER***
    
    73 Haw. 75
    , 78, 
    828 P.2d 269
    , 271 (1992)).         Here, the circuit
    court disregarded principles of law or practice by striking the
    Mahoe Declaration, which was in compliance with the court’s
    order.   Thus, the circuit court abused its discretion in not
    considering the Mahoe Declaration, substantially prejudicing
    Nozawa’s ability to controvert Local 3’s supplemental reply.
    C. There Is A Genuine Issue Of Material Fact As To Whether Local
    3’s Reasons For Terminating Nozawa Were Pretextual
    “[S]ummary judgment is appropriate if the pleadings,
    depositions, answers to interrogatories, and admissions on file,
    together with the affidavits, if any, show that there is no
    genuine issue as to any material fact and that the moving party
    is entitled to a judgment as a matter of law.”          Adams v. CDM
    Media USA, Inc., 135 Hawaii 1, 12, 
    346 P.3d 70
    , 81 (2015)
    (alteration in original) (quoting Shoppe v. Gucci Am., Inc., 94
    Hawaii 368, 376, 
    14 P.3d 1049
    , 1057 (2000)).         “A fact is
    material if proof of that fact would have the effect of
    establishing or refuting one of the essential elements of a
    cause of action or defense asserted by the parties.”           
    Id. (quoting Shoppe,
    94 Hawaii at 
    376, 14 P.3d at 1057
    ).
    The burden is on the moving party to establish that
    summary judgment is proper.      French v. Haw. Pizza Hut, Inc., 105
    Hawaii 462, 470, 
    99 P.3d 1046
    , 1054 (2004).         “This burden always
    remains with the moving party and requires the moving party to
    28
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    convince the court that no genuine issue of material fact exists
    and that the moving part[y] is entitled to summary judgment as a
    matter of law.”     
    Id. (citation omitted).
    “[O]nce a summary judgment movant has satisfied its
    initial burden of producing support for its claim that there is
    no genuine issue of material fact, the party opposing summary
    judgment must ‘demonstrate specific facts, as opposed to general
    allegations, that present a genuine issue worthy of trial.’”
    Lales v. Wholesale Motors Co., 133 Hawaii 332, 359, 
    328 P.3d 341
    , 368 (2014) (quoting French, 105 Hawaii at 
    470, 99 P.3d at 1054
    ).   “[T]he evidence must be viewed in the light most
    favorable to the non-moving party.”         Adams, 135 Hawaii at 
    12, 346 P.3d at 81
    (alteration in original) (quoting Shoppe, 94
    Hawaii at 
    376, 14 P.3d at 1057
    ).
    HRS § 378-2(a)(1)(A) (1993 and Supp. 2010) provides as
    follows: “It shall be an unlawful discriminatory practice: (1)
    Because of . . . sex . . . For any employer to . . . discharge
    from employment . . . any individual.”          Thus, HRS § 378-2
    prohibits an employer from discharging a person because of that
    person’s gender.17     Discrimination may be proven by
    17
    Employers of at-will employees are subject to the provisions of
    HRS § 378-2. HRS chapter 378 defines “employer” as “any person, including
    the State or any of its political subdivisions and any agent of such person,
    having one or more employees, but shall not include the United States.” HRS
    (continued . . .)
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    circumstantial evidence.         Shoppe, 94 Hawaii at 
    378, 14 P.3d at 1059
    .    When analyzing a claim of discrimination that relies on
    circumstantial evidence, we engage in a three-step analysis.
    Adams, 135 Hawaii at 
    13, 346 P.3d at 82
    (citing Shoppe, 94
    Hawaii at 
    378-79, 14 P.3d at 1059-60
    ).
    First, the plaintiff must establish a prima facie case of
    discrimination by demonstrating, by a preponderance of
    evidence, the following four elements: (1) that plaintiff
    is a member of a protected class; (2) that plaintiff is
    qualified for the position . . . from which plaintiff has
    been discharged; (3) that plaintiff has suffered some
    adverse employment action, such as a discharge; and (4)
    that the position still exists.
    Shoppe, 94 Hawaii at 
    378, 14 P.3d at 1059
    (citation omitted).
    Second, “[o]nce the plaintiff establishes a prima
    facie case of discrimination, the burden of production shifts to
    the defendant to articulate a legitimate, nondiscriminatory
    reason for the adverse employment action.”            Adams, 135 Hawaii at
    
    13, 346 P.3d at 82
    (citing Shoppe, 94 Hawaii at 
    378, 14 P.3d at 1059
    ).   “The employer’s explanation must be in the form of
    admissible evidence and must clearly set forth reasons that, if
    believed by the trier of fact, would support a finding that
    (. . . continued)
    § 378-1 (1993). “In enacting    the employment discrimination law, the
    legislature intended that all   employers, regardless of size, be subjected to
    its provisions.” Sam Teague,    Ltd. v. Hawaii Civil Rights Comm’n, 89 Hawaii
    269, 281, 
    971 P.2d 1104
    , 1116   (1999) (referencing definition of “employer” in
    HRS § 378–1 (1993)).
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    unlawful discrimination was not the cause of the challenged
    employment action.”      
    Id. (citing Shoppe,
    94 Hawaii at 
    378, 14 P.3d at 1059
    ).18
    Third, “if the employer rebuts the prima facie case,
    the burden reverts to the plaintiff to demonstrate that the
    defendant’s proffered reasons were ‘pretextual.’”            
    Id. at 14,
    346 P.3d at 83 (citing Shoppe, 94 Hawaii at 
    379, 14 P.3d at 1060
    ).
    Summary judgment is improper if there is a genuine
    issue as to whether a defendant’s reasons for terminating the
    plaintiff are a pretext for discrimination.           See Simmons v. Aqua
    Hotels & Resorts, Inc., 130 Hawaii 325, 331-32, 
    310 P.3d 1026
    ,
    1032-33 (App. 2013) (finding that a fact issue existed as to
    whether the defendant’s reasons were pretextual); see also
    Shoppe, 94 Hawaii at 
    382, 14 P.3d at 1063
    (“Plaintiff has not
    alerted this court to any other evidence that would give rise to
    a genuine issue of material fact” as to whether the defendant’s
    reason for taking adverse employment action against the
    plaintiff was pretextual).
    18
    The ICA’s decision and the parties’ arguments on certiorari
    predominantly focus on pretext. In light of our resolution of this issue, we
    do not consider whether there was a genuine issue of material fact as to
    whether Local 3 articulated a legitimate, nondiscriminatory reason for its
    adverse employment action against Nozawa.
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    ***FOR PUBLICATION IN WEST’S HAWAIʻI REPORTS AND PACIFIC REPORTER***
    In support of its motion for summary judgment, Local 3
    submitted declarations stating that it terminated Nozawa as part
    of a staffing reorganization to retain Gentzler, who unlike
    Nozawa had not committed a serious dispatching error and did not
    have work performance problems.        Nozawa responded with evidence
    indicating that her termination was not based on the reasons
    provided by Local 3 but, rather, because of her gender.             Nozawa
    declared that she did not have work performance problems and was
    fully capable of performing her job at the time of termination;
    her supervisor, Soquena, never informed her of any work
    performance problems; and she always received excellent
    employment evaluations.       Nozawa also pointed to the termination
    letter she received, which stated that her termination was the
    result of reorganization and restructuring and did not reference
    inadequate work performance.19       As to the alleged error involving
    Conradt, Nozawa explained that she had followed established
    procedure in obtaining a code from Mendes after Conradt provided
    the necessary paperwork in accordance with the JPR, and she then
    performed the override corrections.
    Further, in the Mahoe Declaration attached to Nozawa’s
    supplemental opposition, Mahoe averred that, while treasurer, he
    19
    The parties also provide differing views as to whether the email
    exchanges between Nozawa and Mendes after the Warning letter demonstrate that
    Nozawa continued to make mistakes.
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    attended meetings in 2009 and 2010 at which Local 3 officers
    discussed replacing women dispatchers with men.           Mahoe stated
    that he objected, as he felt Nozawa was doing a good job and
    wanted her to remain as the dispatcher.          Additionally, Mahoe
    named Reding and Burns as two of the officers present at the
    specified meetings, and as Local 3’s evidence shows, both Reding
    and Burns were involved in the decision to terminate Nozawa.
    In sum, Nozawa provided evidence contradicting Local
    3’s contention that she was terminated due to reorganization and
    deficient job performance.       Thus, the evidence, viewed in the
    light most favorable to Nozawa, demonstrates that there is a
    genuine issue as to whether Local 3’s reasons for terminating
    her were pretextual.20      “[S]ummary judgment should not be granted
    unless the entire record shows a right to judgment with such
    clarity as to leave no room for controversy and establishes
    affirmatively that the adverse party cannot prevail under any
    circumstances.”     Simmons, 130 Hawaii at 
    332, 310 P.3d at 1033
    (alteration in original) (quoting Balthazar v. Verizon Haw.,
    20
    Relying on Villiarimo v. Aloha Island Air, Inc., 
    281 F.3d 1054
    (9th Cir. 2002), Local 3 contends that the inquiry is whether the employer’s
    honest belief in the employee’s misconduct was the reason for the employee’s
    termination. This reliance is misplaced because there is a genuine issue of
    material fact as to whether Local 3 honestly believed its reasons for
    terminating Nozawa. See Lales, 133 Hawaii at 
    358, 328 P.3d at 367
    (holding
    that the defendants’ reliance on Villiarimo was unpersuasive because there
    was a genuine issue of material fact as to whether the employer honestly
    believed its reasons for its actions).
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    Inc., 109 Hawaii 69, 72, 
    123 P.3d 194
    , 197 (2005)).
    Accordingly, the circuit court erred in granting summary
    judgment in favor of Local 3.
    IV.   CONCLUSION
    Based on the foregoing, the ICA’s July 28, 2017
    Judgment on Appeal, the circuit court’s October 18, 2013 final
    judgment, the circuit court’s order granting the motion for
    summary judgment, and the December 4, 2013 order denying
    Nozawa’s motion for reconsideration are vacated, and the case is
    remanded to the circuit court for further proceedings.
    Charles H. Brower and                    /s/ Mark E. Recktenwald
    Michael Healy
    for petitioner                           /s/ Paula A. Nakayama
    Ashley K. Ikeda and                      /s/ Sabrina S. McKenna
    David A. Rosenfeld
    for respondent                           /s/ Richard W. Pollack
    /s/ Michael D. Wilson
    34