Unite Here! Local 5 v. Department of Planning and Permitting/Zoning Board of Appeals. ( 2019 )


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  •    *** FOR PUBLICATION IN WEST’S HAWAI#I REPORTS AND PACIFIC REPORTER ***
    Electronically Filed
    Supreme Court
    SCAP-XX-XXXXXXX
    13-DEC-2019
    08:53 AM
    IN THE SUPREME COURT OF THE STATE OF HAWAI#I
    ---o0o---
    UNITE HERE! LOCAL 5,
    Appellant-Appellant,
    vs.
    DEPARTMENT OF PLANNING AND PERMITTING/ZONING BOARD OF APPEALS,
    CITY AND COUNTY OF HONOLULU; LYLE ISHIDA, in his official
    capacity as Chairperson of the Zoning Board of Appeals,
    Appellees-Appellees,
    and
    PACREP 2,
    Intervenor-Appellee.
    SCAP-XX-XXXXXXX
    APPEAL FROM THE CIRCUIT COURT OF THE FIRST CIRCUIT
    (CAAP-XX-XXXXXXX; CIV. NO. 15-1-2253)
    DECEMBER 13, 2019
    RECKTENWALD, C.J., NAKAYAMA, McKENNA, POLLACK, AND WILSON, JJ.
    OPINION OF THE COURT BY NAKAYAMA, J.
    This case involves Appellee-Appellee City and County of
    Honolulu Department of Planning and Permitting’s (DPP) approval
    of two Waikîkî Special District (WSD) permits for Intervenor-
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    Appellee PACREP 2 and its affiliate PACREP, to develop a condo-
    hotel at 2121 Kûhiô Avenue and 2139 Kûhiô Avenue.1
    When the Director of the DPP approved PACREP’s
    application for a WSD permit at 2121 Kûhiô Avenue (2121 Kûhiô
    Permit) in March 2013, he included several restrictive covenant
    conditions in the permit to ensure compliance with the Land Use
    Ordinance (LUO) should any hotel unit be converted to a
    residential unit.     The Director placed these conditions in the
    2121 Kûhiô Permit at the behest of Appellant-Appellant Unite
    Here! Local 5 (Local 5), a union representing hotel and
    restaurant employees, which had raised several concerns regarding
    the use of the condo-hotel.       Neither PACREP nor Local 5 appealed
    the 2121 Kûhiô Permit.
    In 2014, PACREP 2 applied for a WSD permit for the
    second phase of the condo-hotel project at 2139 Kûhiô Avenue.
    The Director approved the permit (2139 Kûhiô Permit) in July
    2014, but did not include the same restrictive covenant
    conditions that had previously been placed in the 2121 Kûhiô
    Permit.
    Local 5 appealed the 2139 Kûhiô Permit to the Zoning
    Board of Appeals (ZBA), and argued that the Director abused his
    discretion when he approved the 2139 Kûhiô Permit without these
    1
    The now completed condo-hotel is managed by The Ritz-Carlton Hotel
    Company, L.L.C., and is known as “The Ritz-Carlton Residences, Waikiki Beach.”
    2
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    conditions.   In response, the DPP stated that on a request from
    PACREP, the Director removed the restrictive covenant conditions
    from that permit in September 2013, prior to the approval of the
    2139 Kûhiô Permit in July 2014.
    The ZBA concluded that (1) it did not have jurisdiction
    to address any “modification” of the 2121 Kûhiô Permit in
    Local 5’s appeal of the 2139 Kûhiô Permit, and (2) the Director’s
    decision to approve the 2139 Kûhiô Permit was not an abuse of
    discretion.   On appeal, the Circuit Court of the First Circuit
    (circuit court) affirmed the ZBA’s decision.          Local 5 filed a
    secondary appeal to the Intermediate Court of Appeals (ICA), and
    this court granted Local 5’s subsequent application for transfer.
    When the Director removed certain conditions from the
    2121 Kûhiô Permit, conditions that he knew Local 5 had advocated
    for, Local 5 should have had an opportunity to challenge the
    removal of those conditions from the permit.          However, Local 5
    did not receive notice that the Director had removed these
    conditions.   Under these circumstances, we conclude that
    Local 5’s right to due process was violated, and pursuant to
    Hawai#i Revised Statutes (HRS) § 91-14(g), we remand the
    Director’s decision to remove these conditions from the 2121
    Kûhiô Permit to the ZBA so that Local 5 may challenge this
    decision.
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    Finally, because the 2139 Kûhiô project is fully
    integrated with the 2121 Kûhiô project and the decision to
    approve the 2139 Kûhiô Permit rested in part on the then-existing
    2121 Kûhiô Permit, we also vacate the ZBA’s decision to approve
    the Director’s approval of the 2139 Kûhiô Permit, and remand to
    the ZBA to decide whether the Director’s decision to approve that
    permit without the restrictive covenant conditions was an abuse
    of discretion.
    I.   BACKGROUND
    A.    The Director Approves the 2121 Kûhiô Permit
    Because of its significance as “a recognized symbol of
    Hawaii,” the LUO designates Waikîkî as a “special district” and
    sets forth specific objectives and design controls “to guide
    carefully Waikiki’s future and protect its unique Hawaiian
    identity.”     Revised Ordinances of the City and County of Honolulu
    (ROH) § 21-9.80 et. seq. (1999); see also Surfrider Found. v.
    Zoning Bd. of Appeals, 136 Hawai#i 95, 98, 
    358 P.3d 664
    , 667
    (2015).    Any planned development project in the Waikîkî Special
    District must go through a “major permit” permitting process as
    described in the LUO.       See ROH Table 21-9(C) (2003) and
    § 21-2.40-2 (1999).
    Pursuant to the LUO’s “major permit” permitting
    provisions, in 2012, PACREP, a principal of PACREP 2, requested a
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    WSD (Major) permit for a thirty-seven story, 350-foot-high condo-
    hotel at 2121 Kûhiô Avenue in Waikîkî.
    On February 11, 2013, Local 5 submitted written
    testimony to the DPP objecting to its consideration of PACREP’s
    WSD permit.    Therein, Local 5 contended that PACREP had not taken
    measures to ensure the building would be used solely for hotel
    accommodations and had not ensured adequate parking on the
    premises for guests and workers.          Additionally, Local 5 argued
    that because the project’s draft Environmental Assessment was
    currently being challenged, issuance of a WSD permit was
    premature.2
    On March 19, 2013, the Director approved PACREP’s
    application and issued the 2121 Kûhiô Permit.           Therein, the
    Director noted that at the public hearing on PACREP’s
    application, twenty-three people testified in opposition to the
    project.   The Director also noted that a Local 5 representative
    “commented on the discrepancies in the number of parking spaces,
    job estimates, and unit types (hotel versus residence)
    represented in the Final [environmental assessment] and the [WSD
    permit] application.”      Pursuant to the Director’s findings of
    2
    Local 5 had previously requested that it be “made a consulted
    party in the development of [the] Environmental Assessment,” and raised
    concerns regarding PACREP’s draft environmental assessment. The DPP was aware
    that Local 5 had challenged the draft environmental assessment.
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    fact and conclusions of law, the Director approved the PACREP’s
    application for a WSD permit, “subject to [certain] conditions.”
    Two conditions placed restrictive covenants on the
    project to ensure compliance with the LUO should any of the hotel
    units be converted to residential units.          As the Director
    explained,
    For purposes of establishing off-street parking (and
    park dedication) requirements, a declaration of restrictive
    covenant (“Declaration”) indicating the number of units to
    be placed in a hotel pool should be required as a condition
    of approval, and should be filed prior to the issuance of
    any building permits.[ 3] Subsequent to the construction of
    the Project, if any hotel unit is converted to a residential
    unit, then one parking space must be provided for each
    residential unit. While this is an LUO requirement, it
    should also be enforced as a condition of approval through
    the Declaration.
    The Director therefore imposed two conditions, Conditions C and
    G, which provided:
    C.    Prior to the issuance of any building permits:
    1.    A declaration of restrictive covenant
    (Declaration) indicating the (dwelling and/or
    lodging) units to be placed in a hotel pool for
    the Project shall be submitted to the DPP for
    its review and approval. Once approved, the
    Declaration shall be filed at the State Bureau
    of Conveyances; and, a certified copy of the
    Declaration shall be submitted to the DPP. For
    each unit that is designated as a residential
    unit:
    (a)   One parking space per residential unit
    shall be provided; and
    (b)   Compliance with park dedication shall be
    required.
    . . . .
    3
    The Director may require fee owners to record restrictive
    covenants on the title to a property “[t]o record special conditions attached
    to a permit, variance, or zone change.” DPP Rules § 8-1(a)(1) (1993).
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    G.    Prior to the conversion of any hotel (dwelling and/or
    lodging) unit to a residential (multi-family dwelling)
    unit, the owner of the unit shall provide to the DPP
    documentation of ownership of one parking space that
    is compliant with all relevant Land Use Ordinance
    (LUO) requirements, and shall comply with any park
    dedication requirements.
    As Local 5 argues, these conditions were important to
    ensuring that any conversion of units from hotel use to
    residential use comply with the LUO.         The LUO prescribes
    different requirements for developments described as “multi-
    family dwellings” and developments described as “hotels.”4               For
    example, in the Waikîkî Special District, hotels are only
    required to provide one parking space for every four dwelling or
    lodging units, while multi-family dwellings require one parking
    space for every dwelling unit.        See ROH Ch. 21 Table 21-6.3
    (2003).
    4
    A “hotel” is defined by the LUO as
    a building or group of buildings containing lodging and/or
    dwelling units offering transient accommodations, and a
    lobby, clerk’s desk or counter with 24 hour clerk service,
    and facilities for registration and keeping of records
    relating to hotel guests. A hotel may also include
    accessory uses and services intended primarily for the
    convenience and benefit of the hotel’s guests, such as
    restaurants, shops, meeting rooms, and/or recreational and
    entertainment facilities.
    ROH § 21-10.1 (2010).
    In 2010, the LUO definition of “hotel” was amended from its
    initial definition in 1999, which previously stated that a “‘[h]otel’ means a
    building or group of buildings containing lodging and/or dwelling units in
    which 50 percent or more of the units are lodging units. . . .” ROH § 21-10.1
    (1999) (emphasis added).
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    Additionally, ROH chapter 22 article 7 requires that
    every developer, as a condition precedent to issuance of a
    building permit for a multi-family development, “shall provide
    land in perpetuity or dedicate land for park and playground
    purposes, for the joint use by the occupants of lots or units in
    subdivisions as well as by the public.”          ROH § 22-7.3(a) (1996).
    This park dedication requirement applies “to any conversion in
    use of any existing non-dwelling unit to dwelling units, and such
    conversion shall not be undertaken unless the provisions of this
    article have been met.”       ROH § 22-7.3(i).     However, under the
    LUO, a “hotel” is excluded from the definition of “multi-family
    development.”     ROH § 22-7.2 (1983).      Therefore, hotels need not
    comply with the park dedication requirements of ROH chapter 22
    article 7.     Conditions C and G of the 2121 Kûhiô Permit addressed
    the possible conversion of hotel units to multi-family dwelling
    units to ensure that these converted units adhered to LUO
    requirements.
    The 2121 Kûhiô Permit also contained the following
    general conditions regarding any modification of the permit:
    A.      Except as may otherwise be required by these
    conditions of approval, the operation and development
    of the site shall be in conformance with the approved
    Project, as described herein and shown on plans and
    drawings attached hereto . . . and comprehensively
    contained in the SDP application “Waikiki Special
    District Permit, Major 2121 Kuhio,” dated December
    2012, on file at the DPP. Any modification to the
    Project and/or approved plans, design concept, and/or
    the environmental character of the Project shall be
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    subject to the prior review of and approval by the
    Director of the DPP. Minor modifications shall be
    processed in accordance with Land Use Ordinance (LUO)
    Section 21-2.20(k). [5] Major modifications shall
    require a new SDP (Major).
    . . . .
    L.    The Director may modify the conditions of this permit
    by imposing additional conditions, modifying existing
    conditions, or deleting conditions deemed satisfied
    upon a finding that circumstances related to the
    approved Project have significantly changed so as to
    warrant a modification to the conditions of approval.
    While Local 5 was not copied on the Director’s letter
    to PACREP approving the 2121 Kûhiô Permit, Local 5 was aware that
    the Director had approved the 2121 Kûhiô Permit with Conditions C
    5
    ROH § 21-2.20(k) (2010) describes the administrative procedures
    regarding modifications to approved permits. It provides:
    (k)   (1)   Except as otherwise provided herein, the
    director may administratively authorize minor
    alterations, additions, or modifications to any
    approved permit required by this chapter,
    provided that the minor modification request:
    (A)   Is reasonable, and consistent with the
    intent of the respective permit;
    (B)   Does not significantly increase the
    intensity or scope of the use; and
    (C)   Does not create adverse land use impacts
    upon the surrounding neighborhood.
    (2)   Subdivision (1) does not apply to:
    (A)   Zone changes; and
    (B)   Council approvals pursuant to Sections 21-
    2.110-2 (Planned development) and 21-2.120
    et seq. (Plan review uses), except to the
    extent that minor modifications are
    permitted by the express language of the
    council’s approving resolution.
    (3)   Major alterations, additions, or modifications,
    and other alterations, additions, or
    modifications excepted by subdivision (2), will
    be processed under the provisions for the
    applicable permit or approval.
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    and G.    Local 5 did not appeal the Director’s approval of the
    2121 Kûhiô Permit.
    B.    The Director Removes Conditions from the 2121 Kûhiô Permit
    Some time after the Director approved the 2121 Kûhiô
    Permit, PACREP verbally requested that Conditions C and G, the
    restrictive covenant conditions, be waived.            In a letter sent to
    PACREP on September 6, 2013 (September 6 Letter), the Director
    removed the restrictive covenant conditions.            He concluded,
    “[b]ecause we agree that the project qualifies as a condo-hotel,
    submission of declarations of restrictive covenants regarding
    this issue will not be required.”
    Local 5 was not aware of the existence of the
    Director’s September 6 Letter removing 2121 Conditions C and G
    until the ZBA held a contested case hearing on its appeal of the
    2139 Kûhiô Permit in 2015.        Accordingly, Local 5 contends that it
    did not appeal the Director’s “modification” to the ZBA within
    thirty days as required by ROH § 21-1.40 because it was not
    notified,6 nor did it file a complaint for declaratory or
    6
    ROH § 21-1.40 (1999) provides: “Appeals from the actions of the
    director in the administration of the provisions of the LUO shall be to the
    zoning board of appeals as provided by Section 6-1516 of the charter. Appeals
    shall be filed within 30 days of the mailing of service of the director’s
    decision.”
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    injunctive relief in the circuit court as provided by HRS § 632-
    1.7
    C.     The Director Approves the 2139 Kûhiô Permit
    On April 1, 2014, PACREP 2 submitted an application for
    a WSD (Major) permit for a 350-foot tall, 39-story condo-hotel at
    2139 Kûhiô Avenue.       In its permit application, PACREP 2 stated
    that the proposed tower would be connected to the previously
    approved development at 2121 Kûhiô Avenue, and “share common
    amenities, including vehicle access . . . and off-street parking,
    within the connected 8-story building podium.”
    On July 14, 2014, the Director approved PACREP 2’s WSD
    permit application and issued the 2139 Kûhiô Permit.               In the
    permit, the Director noted that at the public hearing on PACREP
    2’s application, a Local 5 representative commented that
    there were no guarantees from the Applicant that the condo-
    hotel would not be converted into a multi-family dwelling or
    not operate as a hotel. With the concept of condo-hotels
    there is no guarantee that many of the hotel employees will
    have job security or if there will be enough off-street
    parking stalls.
    The Director also examined the Project’s off-street
    parking spaces, and concluded that
    there may not be adequate off-street parking to support
    partial multi-family (condominium) uses provided by the
    7
    HRS § 632-1 (1993) is the declaratory judgment provision, which
    may be granted in civil cases “where an actual controversy exists between
    contending parties . . . and the court is satisfied also that a declaratory
    judgment will serve to terminate the uncertainty or controversy giving rise to
    the proceeding.”
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    Project. Therefore, the permit approval should be based on
    the use of both the 2121 Kuhio and 2139 Kuhio developments
    to hotel use. In the event that use of the site, or
    portions of the site are changed to multi-family dwellings,
    then the residential (dwelling or lodging) units will have
    to comply with residential parking requirements.
    The Director also required that in the event that any portion of
    the development is converted to a multi-family dwelling, “then
    the residential (dwelling or lodging) units will have to comply
    with park dedication requirements.”
    The Director then placed several conditions in the 2139
    Kûhiô Permit.   However, the conditions imposed did not include
    the restrictive covenant conditions regarding off-street parking
    stalls or park dedication that had been in the 2121 Kûhiô Permit,
    i.e. 2121 Conditions C and G.       In other words, there was no
    condition that required residential or multi-family units to be
    placed in a hotel pool, no condition that the developer provide
    one parking space per residential unit, and no condition that the
    developer comply with park dedication requirements.
    Instead, the Director imposed Condition I, which
    stated:
    I.    Upon issuance of a COO [Certificate of Occupancy], the
    Project shall institute and make available:
    1.    Valet service for at least 80 percent of the
    total required off-street parking.
    2.    All units shall receive full hospitality,
    housekeeping, building maintenance, and room
    services.
    3.    A centralized mail and phone service for all
    units.
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    Furthermore, these requirements shall be extended as
    conditions of approval to all units in the 2121 Kuhio
    development, authorized by SDP No. 2012-SDD-73.
    Local 5 was copied on the Director’s letter approving
    the 2139 Kûhiô Permit, and thus received notice that the Director
    had approved the 2139 Kûhiô Permit.
    D.    Appeal to the Zoning Board of Appeals
    On August 13, 2014, Local 5 timely appealed the
    Director’s decision to approve the 2139 Kûhiô Permit to the ZBA
    pursuant to ROH § 21-1.40.        Local 5 explained that its appeal was
    narrow in scope:
    Local 5 objects to the lack of conditions reasonably
    necessary to insure that the project being approved as a
    hotel is in fact used as a hotel and that the individual
    buyers of each unit do not convert to a multi-family
    dwelling without satisfying the more stringent LUO multi-
    family requirements, such as 1:1 parking and park
    dedication. The Director imposed such conditions on the
    sister tower located at 2121 Kuhio - including the
    requirement that units be placed into the hotel rental pool
    and any units removed from hotel use demonstrate compliance
    with LUO requirements for parking and park dedication - and
    the failure to impose similar conditions is arbitrary,
    capricious and an abuse of discretion.
    (Emphasis in original.)
    Local 5 alleged that the Director’s decision to issue
    the 2139 Kûhiô Permit was an abuse of discretion in two ways:
    that (1) 2139 Condition I was vague and ambiguous; and (2) there
    was no condition in the 2139 Kûhiô Permit comparable to the
    condition in the 2121 Kûhiô Permit which imposed parking and park
    dedication requirements.        Local 5 explained that in the 2121
    Kûhiô Permit, the Director concluded that restrictive covenants
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    should be required as a condition of approval for purposes of
    establishing off-street parking and park dedication requirements.
    However, Local 5 argued that “[t]here is no condition in the 2139
    Kuhio Permit that is comparable to Condition C of the 2121 Kuhio
    Permit.”
    Accordingly, Local 5 alleged that it was arbitrary and
    capricious and a manifest abuse of discretion for the Director to
    issue the 2139 Kûhiô Permit without the same condition that had
    been imposed in the 2121 Kûhiô Permit.         Local 5 requested that
    the ZBA “[a]dd Condition C from the 2121 Kuhio Permit as a new
    condition to the 2139 Kuhio Permit verbatim[.]”
    In response, the DPP noted that on September 6, 2013,
    the Director sent a letter to PACREP which removed the
    restrictive covenant conditions in the 2121 Kûhiô Permit, because
    he concluded that “the approved Project was limited to hotel
    units and the conditions in the Director’s Decision provide[d]
    adequate means of preventing hotel units from being converted to
    multi-family dwelling use absent compliance with the [LUO].”
    Because the Director removed the conditions from the first permit
    before the second permit was approved on July 14, 2014, the DPP
    stated that the two WSD permits were not inconsistent.
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    1.    Contested Case Hearings
    The ZBA held several contested case hearings on the
    matter.   At the hearings, Local 5 explained to the ZBA why the
    restrictive covenant conditions in the 2121 Kûhiô Permit needed
    to be included in the 2139 Kûhiô Permit.         Local 5 stated that
    when the Director had considered the WSD permit for the 2121
    Kûhiô project, he recognized that “conditions were necessary to
    ensure that the buyers of the individual hotel units within this
    building did not use the hotel units for residential use[.]”
    Local 5 argued that the conditions which required any converted
    residential units to comply with one-to-one parking and park
    dedication were reasonable.      On the other hand, Local 5 contended
    that 2139 Condition I, which only required housekeeping services,
    building maintenance, centralized mail, and phone service, would
    not similarly ensure that individual hotel units would not be
    used for residential use.
    Local 5 continued:
    [W]hen the director considers different projects, different
    facts and different situations, he can apply different
    conditions. That’s absolutely true. But that’s not the
    case in this case. As I said, it’s the same project, two
    phases of the same project, same property, shared amenities,
    shared facilities and shared ownership. The very definition
    of arbitrary and capricious is to be faced with the exact
    same situation and do something totally different.
    Local 5 also noted that the Director’s decision to
    waive the restrictive covenant conditions in the 2121 Kûhiô
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    Permit “was done in secret without any notice to Local 5 despite
    Local 5 being a very active participant in the permitting process
    for both of these structures. . . . [M]oreover, the waiver is
    just ineffective as a matter of law[.]”
    a.    Sadoski’s Testimony
    Local 5 first called Benjamin Sadoski (Sadoski), an
    employee of Local 5 who followed the two development projects, to
    testify.   Sadoski stated that the 2121 Kûhiô project and the 2139
    Kûhiô project were essentially the same project, and cited PACREP
    2’s Public Report for a Condominium to the Real Estate Commission
    (Real Estate Commission Report), which provided:
    6.   Tower 1 Development. Developer is an affiliate of
    Pacrep LLC (“Tower 1 Developer”), the developer of the
    adjacent [2121 Kûhiô] condominium project (the “Tower 1
    Project”). Developer and Tower 1 Developer anticipate that
    the Project and the Tower 1 Project will be integrated,
    sharing the use of parking services and amenities, initially
    through a reciprocal easement and license agreement, and
    subsequently, through the merger of the Project and the
    Tower 1 Project (meaning both the Project and the Tower 1
    Project will be treated as a single condominium project).
    Sadoski further testified that Local 5 “pretty consistently
    raised concerns . . . that units that will be used as residential
    units will not - will end up creating a larger parking burden,
    will end up creating a larger infrastructure burden.”
    Sadoski stated that the Director’s September 6 Letter
    removing conditions from the 2121 Kûhiô Permit was never sent to
    Local 5, and he had never seen it before PACREP 2 placed it into
    evidence in the current ZBA appeal of the 2139 Kûhiô Permit.                On
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    cross-examination, when asked by DPP whether Local 5 ever
    requested that it be provided with correspondence between the DPP
    and PACREP 2, Sadoski responded, “I think we requested to be made
    a consulted party with regards to the environmental assessment
    process.    So to that extent, yes.”
    b.    Director Atta’s Testimony
    Local 5 then called Director George Atta (Director
    Atta), the Director who modified the 2121 Kûhiô Permit and
    approved the 2139 Kûhiô Permit, to testify.           Director Atta
    explained that 2121 Conditions C and G          were placed in the 2121
    Kûhiô Permit because at that time, the DPP was unsure whether the
    2121 Kûhiô tower would operate as a hotel or as a multi-family
    residence.    After further design details emerged, Director Atta
    stated that PACREP verbally told him that the project “would be a
    hundred percent hotel.”       Director Atta also testified that it was
    also brought to his attention that there was a potential “SEC
    question” that might jeopardize the project’s financing.8
    Director Atta believed that his communications with PACREP were
    “mostly verbal communications,” and that he could not recall
    8
    The “SEC question” appears to have been a concern by PACREP that
    the project’s condo-hotel units might potentially create a securities issue.
    Neither the DPP nor PACREP 2 specifically explained the problem in briefing on
    appeal.
    The ZBA concluded that the Director did not make an erroneous
    finding about a potential securities problem. However, on appeal, the circuit
    court determined that there was insufficient evidence to substantiate the
    potential for a securities problem and struck the ZBA’s conclusion on the
    issue from the ZBA’s order, and neither party has appealed this decision.
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    receiving any letter by PACREP stating that the condo-hotel would
    operate as “a hundred percent hotel” or that there might be an
    SEC issue.
    From these verbal communications, Director Atta
    concluded that none of the units would be used as multi-family
    residences.   Director Atta further testified that he had his
    staff look into the SEC issue, “and the staff concluded that
    there was a potential for an SEC condition.”          Based on that
    potential, Director Atta decided to waive the restrictive
    covenant conditions.
    When asked whether he complied with 2121 Condition L
    when he removed the restrictive covenant conditions from the 2121
    Kûhiô Permit, Director Atta responded that even if he “didn’t
    write it in there,” there was a change of condition that made it
    unnecessary to have a restrictive covenant requiring certain
    conditions if the tower was operated as a residence rather than a
    hotel.   Director Atta believed the letter that removed the
    conditions was a “minor” modification, “in the sense that it’s
    primarily a clarification.”      Director Atta acknowledged that the
    conditions that were removed were important to Local 5.            On
    cross-examination, Director Atta stated that he “[didn’t] recall
    [Local 5] making [a] specific request [to be provided with copies
    18
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    of correspondence between DPP and PACREP 2] but there’s a lot of
    letters and communications going on at that time . . . .”
    2.   ZBA Decision and Order
    On October 15, 2015, the ZBA affirmed the Director’s
    decision to approve the 2139 Kûhiô Permit.         The ZBA concluded
    that the Director’s “conditional approval of the project
    described in the 2139 Application as a hotel, as provided in the
    2139 Permit, is not based on an erroneous finding of fact, was
    not arbitrary and capricious, and was not an abuse of
    discretion.”   Specifically, the ZBA made the following
    conclusions of law:
    18. The primary and predominant use of the project
    described in the 2139 Permit and the 2139 Application is
    “hotel” as defined by the LUO.
    19. Under the LUO, a “hotel” may include some units
    that are used for other than transient rentals. Such use
    does not automatically convert the “hotel” designation to a
    “multi-family dwelling” designation under the LUO if the
    predominant use of the building is a hotel.
    . . . .
    21. The Director did not act arbitrarily or
    capriciously, and did not abuse his discretion, when he did
    not include in the 2139 Permit conditions similar to the
    restrictive covenant condition of Condition C in the 2121
    Permit.
    . . . .
    24. The Director did not act arbitrarily or
    capriciously, and he did not abuse his discretion, when he
    approved Condition I of the 2139 Permit.
    25. Condition I of the 2139 Permit requires that the
    specified hotel amenities be made available to the units in
    the project.
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    26. Local 5 has failed to satisfy its burden of proof
    as required under Section 6-1516 of the Charter to justify
    overturning the Director’s decision.
    The ZBA also concluded that it did not have jurisdiction to
    address any modification of the 2121 Kûhiô Permit:
    3. The ZBA does not have jurisdiction in this appeal
    to determine the validity of any modification or removal of
    conditions of the 2121 Permit.
    . . . .
    28. The conditions placed on the 2121 Kuhio project
    involve a different permit and application than the 2139
    Permit and the 2139 Application that are the subject of this
    appeal. As a result, any arguments of improper actions
    involving the 2121 Permit were not considered in this
    appeal.
    E.    Appeal to the Circuit Court
    Local 5 filed a notice of appeal to the circuit court
    on November 20, 2015.9       On March 9, 2016, Local 5 filed an
    opening brief alleging four issues:
    1.    Omission of Condition C from the 2139 Permit was an
    abuse of discretion, arbitrary and capricious.
    2.    Modification of the 2121 Permit was an abuse of
    discretion, arbitrary, and capricious.
    3.    Failure to follow the Land Use Ordinances’ (“LUO”)
    procedure for the modification of the 2121 Permit
    violated Local 5’s constitutional right to procedural
    due process.
    4.    The LUO definition of Hotel is unconstitutionally
    vague and ambiguous.
    First, Local 5 alleged that removing 2121 Condition C
    was an abuse of discretion, arbitrary and capricious because
    9
    The Honorable Rhonda A. Nishimura presided.
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    without 2121 Condition C, it would be “near impossible to enforce
    the off-street parking requirements of the LUO.”
    Second, Local 5 argued that the DPP failed to comply
    with the LUO’s minor or major permit modification procedures when
    it deleted Conditions C and G from the 2121 Kûhiô Permit.             Local
    5 stated that, according to the LUO, the Director was required to
    make three specific findings if he wished to make a minor
    modification to a permit.      (Citing ROH § 21-2.20(k)(1)10.)        Local
    5 maintained that the Director made no such findings.            To the
    contrary, Local 5 contended that the modification of the 2121
    Kûhiô Permit was unreasonable, significantly increased the
    intensity or scope of the use, and created adverse land impacts
    on the surrounding neighborhood; hence the removal of the
    conditions were a major modification.          Under the LUO’s procedure
    for major modifications, PACREP 2 would have had to submit a new
    permit for approval.     (Citing ROH § 21-2.20(k)(3).)
    Third, Local 5 contended that because it was already an
    interested and participating party in the 2121 Kûhiô Permit
    proceedings, “the Director’s modification of the conditions in
    the 2121 Permit without providing Local 5 with notice and a
    hearing to contest the modification” violated its due process
    rights.
    10
    See supra note 5.
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    Finally, Local 5 alleged that the LUO’s definition of
    “hotel” is unconstitutionally vague and ambiguous, because it
    allowed for subjective interpretation and application.
    Specifically, Local 5 maintained that the ZBA erred when it found
    that “there is no quantum of units that must be in [hotel] use in
    order for the building to qualify as a hotel.”
    In their respective answering briefs, PACREP 2 and the
    DPP contested each point of error alleged by Local 5.
    With respect to the modification of the 2121 Kûhiô
    Permit, PACREP 2 and the DPP first explained that the circuit
    court lacked jurisdiction to adjudicate the modification of the
    2121 Kûhiô Permit.    Assuming arguendo that the modification was
    properly before the ZBA, PACREP 2 and the DPP both argued that
    the Director’s modification was not arbitrary and capricious.
    PACREP 2 contended that LUO modification procedures were
    inapplicable to this case, because the Director merely modified a
    condition of the permit, and not the actual permit itself.
    Regarding Local 5’s due process argument, PACREP 2 and
    the DPP contended that Local 5’s due process rights were not
    violated when it did not receive notice of the Director’s
    modification.   PACREP 2 stated that a procedural due process
    challenge requires a claimant’s alleged interest to be considered
    “property” within the meaning of the due process clause of the
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    Hawai#i Constitution.    Citing our opinion in Sandy Beach Def.
    Fund v. City and Cty. of Honolulu, 
    70 Haw. 361
    , 377, 
    773 P.2d 250
    , 260 (1989), PACREP 2 stated that “[t]o have a property
    interest in a benefit, a person clearly must have more than an
    abstract need or desire for it.       He must have more than a
    unilateral expectation of it.       He must, instead, have a
    legitimate claim of entitlement to it.”         The DPP concluded that
    Local 5 “ha[d] a marginal interest, at best, in the 2121 Kuhio
    Project.”   Additionally, the DPP stated that interested parties
    must request notice of the Director’s decisions, DPP Rules § 6-2,
    and argued that a requirement that interested parties receive
    automatic notice of the Director’s decisions without a request
    would “result in a waste of resources by DPP and undermine the
    court’s analysis in [Citizens Against Reckless Dev. v. Zoning Bd.
    of Appeals (CARD), 114 Hawai#i 184, 
    159 P.3d 143
    (2007)].”
    The circuit court held a hearing on September 23, 2016.
    At the hearing, the circuit court asked DPP how Local 5 could
    have appealed the Director’s decision to remove Conditions C and
    G from the 2121 Kûhiô Permit.       DPP responded that under the ICA’s
    decision in Hoku Lele, LLC v. City and Cty. of Honolulu, 129
    Hawai#i 164, 
    296 P.3d 1072
    (App. 2013), Local 5 was not required
    to exhaust its administrative remedies, and could have filed a
    declaratory action in the circuit court once it discovered the
    23
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    existence of the Director’s September 6 Letter.           The DPP stated
    that Local 5 “had notice for quite some time now, and they
    haven’t moved to do that.”
    The DPP further stated that the Director had not relied
    on the removal of the conditions in the 2121 Kûhiô Permit when he
    issued the 2139 Kûhiô Permit without those conditions.            However,
    the DPP also conceded that it could be assumed that the Director
    was aware that the conditions had been removed from the 2121
    Kûhiô Permit, because he had been the one to remove them.
    On rebuttal, Local 5 contended that this court’s
    decision in CARD was distinguishable from the facts in this case,
    “because there, that was a conditional use permit that the
    plaintiff in the case participated in, and then chose not to
    appeal.”   More importantly, Local 5 continued, “Local 5 was a
    participant in the 2121 proceeding.        It had submitted letters in
    opposition.   It had testified at hearings, which resulted in the
    condition that it [sic] was satisfactory to it.”           Local 5 also
    reiterated that the Director’s action in approving the 2139 Kûhiô
    Permit without similar conditions to 2121 Conditions C and G was
    arbitrary and capricious.      Finally, Local 5 argued that even if
    the Director reserved to himself the right to later modify
    certain conditions in a permit, he was still required to follow
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    the LUO procedures regarding permit modification:11 “either major
    permit modification, which requires a new application, or minor
    modification, which requires certain findings to be made.”
    On October 9, 2017 the circuit court entered its
    Findings of Fact, Conclusions of Law, and Decision and Order
    Modifying and Affirming the Decision of the ZBA (Circuit Court
    Order).    Regarding the ZBA’s jurisdiction over the 2121 Kûhiô
    Permit and its own jurisdiction over the 2121 Kûhiô Permit, the
    circuit court concluded:
    2. The ZBA did not have jurisdiction over the 2121
    Kuhio Permit in Case No. 2015/ZBA-5 because it was not
    designated as an “action of the Director” in Local 5’s
    Petition.
    3. The ZBA did not err in concluding that “[t]he ZBA
    does not have jurisdiction in this appeal to determine the
    validity of any modification or removal of conditions on the
    2121 Permit.”
    4. This Court has appellate jurisdiction over the
    ZBA’s Order pursuant to HRS § 91-14, which allows a person
    aggrieved by a final decision and order from a contested
    case to appeal the same to the Circuit Court.
    5. The Court does not have jurisdiction over the 2121
    Kuhio Permit, the modification of the 2121 Kuhio Permit, or
    the effects of the 2121 Kuhio Permit modification on
    Local 5’s due process rights pursuant to HRS § 91-14, in
    this case.
    Additionally, notwithstanding the circuit court’s
    finding that there was no substantial evidence to indicate a
    “securities law issue,” the circuit court concluded that the
    valid findings of fact and conclusions of law “amply support[ed]
    11
    ROH § 21-2.20(k) provides the LUO procedures for modifying an
    approved permit. See supra note 5.
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    the ZBA’s decision to affirm the Director’s approval of the 2139
    Kuhio Permit.”
    Local 5 filed a notice of appeal to the ICA.            On
    July 27, 2018, we granted Local 5’s application for transfer.
    II.   STANDARDS OF REVIEW
    A.    Secondary Appeals
    Review of a decision made by the circuit court upon
    its review of an agency’s decision is a secondary appeal.
    The standard of review is one in which this court must
    determine whether the circuit court was right or wrong in
    its decision, applying the standards set forth in HRS
    § 91-14(g) to the agency’s decision.
    CARD, 114 Hawai#i at 
    193, 159 P.3d at 152
    .
    Pursuant to HRS § 91-14(g),
    (g) Upon review of the record the court may affirm the
    decision of the agency or remand the case with instructions
    for further proceedings; or it may reverse or modify the
    decision and order if the substantial rights of the
    petitioners may have been prejudiced because the
    administrative findings, conclusions, decisions, or orders
    are:
    (1)   In violation of constitutional or statutory
    provisions; or
    (2)   In excess of the statutory authority or
    jurisdiction of the agency; or
    (3)   Made upon unlawful procedure; or
    (4)   Affected by other error of law; or
    (5)   Clearly erroneous in view of the reliable,
    probative, and substantial evidence on the whole
    record; or
    (6)   Arbitrary, or capricious, or characterized by
    abuse of discretion or clearly unwarranted
    exercise of discretion.
    HRS § 91-14(g) (2012).
    Accordingly,
    [c]onclusions of law are reviewed de novo, pursuant to
    subsections (1), (2) and (4); questions regarding procedural
    defects are reviewable under subsection (3); findings of
    fact (FOF) are reviewable under the clearly erroneous
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    standard, pursuant to subsection (5), and an agency’s
    exercise of discretion is reviewed under the arbitrary and
    capricious standard, pursuant to subsection (6).
    Kauai Springs, Inc. v. Planning Comm’n of Cty. of Kaua#i, 133
    Hawai#i 141, 164, 
    324 P.3d 951
    , 974 (2014).
    Courts reviewing agency determinations for abuse of
    discretion must engage in a two-step inquiry.
    When determining whether an agency abused its
    discretion pursuant to HRS § 91-14(g)(6), the court must
    first “determine whether the agency determination under
    review was the type of agency action within the boundaries
    of the agency’s delegated authority.” If the determination
    was within the agency’s realm of discretion, then the court
    must analyze whether the agency abused that discretion. If
    the determination was not within the agency’s discretion,
    then it is not entitled to the deferential abuse of
    discretion standard of review.
    Kolio v. Hawai#i Pub. Hous. Auth., 135 Hawai#i 267, 271, 
    349 P.3d 374
    , 378 (2015) (citing Paul’s Elec. Serv., Inc. v. Befitel, 104
    Hawai#i 412, 
    417, 91 P.3d at 494
    (2004)).
    Additionally, “it is well settled that in an appeal
    from a circuit court’s review of an administrative decision the
    appellate court will utilize identical standards applied by the
    circuit court.”      Kauai Springs, 133 Hawai#i at 
    164, 324 P.3d at 974
    (internal citations and internal quotation marks omitted).
    B.    Statutory Interpretation
    “The interpretation of a statute[, ordinance, or
    charter] is a question of law reviewable de novo.”             Korean
    Buddhist Dae Won Sa Temple of Hawaii v. Sullivan, 87 Hawai#i 217,
    229, 
    953 P.2d 1315
    , 1327 (1998) (alterations in original).
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    When construing a statute, our foremost obligation is
    to ascertain and give effect to the intention of the
    legislature, which is to be obtained primarily from the
    language contained in the statute itself. And we must read
    statutory language in the context of the entire statute and
    construe it in a manner consistent with its purpose.
    When there is doubt, doubleness of meaning, or
    indistinctiveness or uncertainty of an expression used in a
    statute, an ambiguity exists. . . .
    In construing an ambiguous statute, “the meaning of
    the ambiguous words may be sought by examining the context,
    with which the ambiguous words, phrases, and sentences may
    be compared, in order to ascertain their true meaning.” HRS
    § 1-15(1) [(1993)]. Moreover, the courts may resort to
    extrinsic aids in determining legislative intent. One
    avenue is the use of legislative history as an interpretive
    tool.
    
    Id. at 229-30,
    953 P.2d at 1327-28 (citing Gray v. Admin. Dir. of
    the Court, 84 Hawai#i 138, 148, 
    931 P.2d 580
    , 590 (1997)).
    The general principles of construction which apply to
    statutes also apply to administrative rules. As in
    statutory construction, courts look first at an
    administrative rule’s language. If an administrative rule’s
    language is unambiguous, and its literal application is
    neither inconsistent with the policies of the statute the
    rule implements nor produces an absurd or unjust result,
    courts enforce the rule’s plain meaning.
    CARD, 114 Hawai#i at 
    194, 159 P.3d at 153
    (citing Allstate
    Ins. Co. v. Ponce, 105 Hawai#i 445, 454, 
    99 P.3d 96
    , 105 (2004)).
    III.   DISCUSSION
    On secondary appeal to this court, Local 5 reiterates
    the points of error it raised in the circuit court.           It argues
    that: (1) the circuit court erred when it concluded that it
    lacked jurisdiction over the modification of the 2121 Kûhiô
    Permit; (2) the circuit court erred when it failed to decide that
    the modification was illegal; (3) the circuit court erred in
    concluding that the Director’s decision to approve the 2139 Kûhiô
    28
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    Permit without conditions similar to the 2121 Kûhiô Permit was
    not arbitrary and capricious; and (4) the definition of “hotel”
    as defined in the LUO is unconstitutionally vague.
    In other words, Local 5 challenges two “decisions” by
    the Director: the Director’s September 6 Letter removing certain
    restrictive covenant conditions from the 2121 Kûhiô Permit, and
    the Director’s July 14, 2014 approval of the 2139 Kûhiô Permit
    without those conditions.
    For the following reasons, we vacate and remand.
    A.    Local 5 was entitled to notice of the Director’s September 6
    Letter removing certain conditions from the 2121 Kûhiô
    Permit.
    Local 5 alleges that the Director’s purported
    modification of the 2121 Kûhiô Permit was improper in two ways.
    First, Local 5 contends that the Director’s September 6 Letter
    was not a proper modification under ROH § 21-2.20(k).              Second,
    Local 5 argues that the DPP’s failure to provide notice of the
    Director’s September 6 Letter modifying the 2121 Kûhiô Permit
    “prejudiced Local 5’s substantial rights.”           Because courts have
    the power to modify a decision or order of an administrative
    agency “[w]here an administrative agency, by failure to follow
    its rules, prejudices the substantial rights of a party before
    it,” Local 5 requests a remedy that will allow it to properly
    appeal the Director’s purported modification.            (Citing Nakamine
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    v. Bd. of Trustees of the Emp. Ret. Sys., 
    65 Haw. 251
    , 255, 
    649 P.2d 1162
    , 1165 (1982).)
    On the facts of this case, we agree with Local 5 that
    it was substantially prejudiced when it did not receive notice
    that the Director had removed two important conditions from the
    2121 Kûhiô Permit.     This court has consistently noted that the
    principle of due process
    is not a fixed concept requiring a specific procedural
    course in every situation. Rather, due process is flexible
    and calls for such procedural protections as the particular
    situation demands. The basic elements of procedural due
    process of law require notice and an opportunity to be heard
    at a meaningful time and in a meaningful manner.
    Price v. Zoning Bd. of Appeals, 77 Hawai#i 168, 172, 
    883 P.2d 629
    , 633 (1994) (citations omitted).
    The record indicates that the Director was well aware
    that Local 5 had specific concerns regarding compliance with the
    LUO should the units in the 2121 Kûhiô project be converted to
    multi-family units.     After PACREP had applied for a WSD permit
    for the 2121 Kûhiô tower, Local 5 registered its opposition to
    the Director’s approval.      The 2121 Kûhiô Permit makes specific
    reference to Local 5’s complaints regarding the possible impact
    that usage of the units for residential, rather than hotel
    purposes, might have on parking, employment, and housing in
    Waikîkî.   Indeed, the Director acknowledged that he had been
    aware of Local 5’s concerns; he knew it was an issue “that [Local
    30
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    5 was] concerned about.”      Therefore, when the Director approved
    the 2121 Kûhiô Permit, he included restrictive covenant
    conditions that would ensure that any conversion of hotel units
    to residential units would comply with LUO requirements.
    Nevertheless, merely seven months after approving the 2121 Kûhiô
    Permit, the Director removed these hard-fought restrictive
    covenant conditions without any notice to Local 5.
    The DPP contends it was not required to give
    affirmative notice to Local 5 that the Director had removed these
    conditions.   The DPP notes that DPP Rules § 6.2 provides that
    “[t]he director shall mail the written decision to the applicant
    and, upon request, shall give notice of the decision to other
    interested persons.”     (Emphasis in original.)       Because Local 5
    was not the applicant and never formally requested notice of the
    Director’s actions on the 2121 Kûhiô Permit, the DPP argues that
    Local 5 cannot claim that the DPP violated its due process
    rights.   The DPP further argues that CARD, 114 Hawai#i 184, 
    159 P.3d 143
    , forecloses Local 5’s due process argument because Local
    5 did not request notice under DPP Rules § 6.2.
    DPP’s reliance on CARD is misplaced because CARD did
    not involve a denial of due process based on lack of notice, but
    whether a petition for declaratory ruling can be used to seek
    review of agency decisions after the fact.         While the appellants
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    in CARD attended every public meeting discussing the applicant’s
    application for a conditional use permit and the applicant
    specifically reported at the meetings that it was “going through
    the permitting process,” the appellants failed to request notice
    of the decision under DPP Rules § 6.2.         
    Id. at 187,
    159 P.3d at
    146.   The appellants untimely appealed the Director’s approval of
    the conditional use permit, and the ZBA dismissed the appeal.
    
    Id. at 187-88,
    159 P.3d at 146-47.        The appellants then sought
    review of the issuance of the permit by requesting declaratory
    rulings from the Director.      
    Id. at 190-01,
    159 P.3d at 149-50.
    We affirmed the Director’s later refusal to issue a declaratory
    ruling in favor of the appellants because we concluded that “the
    declaratory ruling procedure may not be used as a means for
    review of decisions that have come before the board and been
    properly decided.”    
    Id. at 200,
    159 P.3d at 159.
    We are presented with a different situation here.
    Local 5 actively participated in the public hearing process for
    the 2121 Kûhiô Permit.     While Local 5 was not formally notified
    by the DPP that the Director had approved the 2121 Kûhiô Permit,
    Local 5 was aware that the 2121 Kûhiô Permit had been approved
    with the conditions for which it had advocated.           Having satisfied
    itself that the project was approved with conditions, Local 5 had
    32
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    no reason to request notice of action pursuant to DPP Rules §
    6.2.
    The 2121 Kûhiô Permit was not modified using the normal
    procedures for a modification.       There is no evidence in the
    record to suggest that PACREP, the applicant, had publicly
    announced or filed a written request seeking to modify the 2121
    Kûhiô Permit.   Cf. CARD, 114 Hawai#i at 
    187, 159 P.3d at 146
    (noting that the applicant had informed the public of its plans
    to develop, had applied for a conditional use permit, and had
    publicly reported that it was “going through the permitting
    process”).   To the contrary, the record indicates only that
    PACREP verbally asked the Director to remove the conditions, and
    the Director later obliged.      There is also no evidence in the
    record to indicate that the September 6 Letter was available at
    the DPP for review by the public.
    In these particular circumstances, we disagree that
    Local 5’s failure to formally request notice under DPP Rules
    § 6.2 forecloses its right to challenge the Director’s
    September 6 Letter.     Where the record demonstrates that the
    interested party advocated for certain conditions in a permit,
    the permit was approved with those conditions, and the permitting
    authority knew the importance of the conditions to the interested
    party, that interested party is entitled to heightened procedural
    33
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    protections regarding later decisions to modify that permit.                 See
    Price, 77 Hawai#i at 
    172, 883 P.2d at 633
    .          These protections
    include “notice and an opportunity to be heard at a meaningful
    time and in a meaningful manner.”         
    Id. In this
    unique
    circumstance, we conclude that Local 5 was entitled to these
    heightened due process protections.
    Therefore, pursuant to HRS § 91-14(g), we remand these
    issues to the ZBA to decide whether the Director’s September 6
    Letter was a proper modification of the 2121 Kûhiô Permit under
    ROH § 21-2.20(k) and ZBA Rules § 22-8.12
    12
    Local 5 argues that the ZBA lacks jurisdiction to address any
    “modification” of a permit, because it is not an “action of the Director”
    under ZBA Rules § 21-1. Revised Charter of the City and County of Honolulu
    (RCCCH) § 6-1516, however, gives broad powers to the ZBA to “hear and
    determine appeals from the actions of the director in the administration of
    the zoning ordinances[.]” Modification of permits are expressly provided in
    the LUO as an “administrative procedure.” See ROH § 21-2.20; cf. Hoku Lele v.
    City and Cty. of Honolulu, 129 Hawai#i at 
    167-68, 296 P.3d at 1075-76
    (concluding that a zoning verification is not an “action of the Director”
    because nothing in the LUO addresses it).
    Accordingly, in the ordinary case, a modification of a permit made
    under ROH § 21-2.20(k) is an “action of the Director” as contemplated by RCCCH
    § 6-1516 and ROH § 21-1.40, and can be appealed to the ZBA. To the extent
    that ZBA Rules § 21-1 states otherwise, it contradicts the broader language
    and purpose of RCCCH § 6-1516. See Colony Surf. Ltd. v. Dir. of Dep’t of
    Planning & Permitting, 116 Hawai#i 510, 515, 
    174 P.3d 349
    , 354 (2007).
    Finally, while Local 5 requests that we determine, in the first
    instance, whether any such “modification” was improper, we note that no agency
    or court has ruled on the issue. Although there was an admitted modification,
    because there has been no ruling in this case, it must be remanded. It is
    therefore appropriate that the ZBA decide whether the Director’s September 6
    Letter was a proper modification of the 2121 K ûhiô Permit pursuant to ROH
    § 21-2.20(k) and ZBA Rules § 22-8.
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    B.    The Director’s subsequent approval of the 2139 Kûhiô Permit
    must also be remanded.
    Local 5 also contends that the circuit court erred when
    it affirmed the ZBA’s decision to affirm the approval of the 2139
    Kûhiô Permit.     Its principal argument on this point is that the
    circuit court’s affirmance of the 2139 Kûhiô Permit without
    conditions similar to the 2121 Kûhiô Permit was arbitrary,
    capricious, and an abuse of discretion.           In other words, the
    issue here is whether the ZBA erred when it concluded that “[t]he
    Director did not act arbitrarily or capriciously, and did not
    abuse his discretion, when he did not include in the 2139 Permit
    conditions similar to the restrictive covenant condition of
    Condition C in the 2121 Permit.”
    Because the record demonstrates that the 2139 Kûhiô
    project is operated jointly and fully integrated with the 2121
    Kûhiô project, the specific facts of this case require us to
    remand the approval of the 2139 Kûhiô Permit.            The record makes
    clear that both the 2121 Kûhiô tower and the 2139 Kûhiô tower are
    operated as a single condo-hotel.          In the first paragraph of its
    application for the 2139 Kûhiô Permit, PACREP 2 states that the
    proposed project “will share an 8-story building podium with the
    adjacent 2121 Kûhiô tower that is currently under construction.
    The building podium will contain shared resident services,
    recreational amenities, vehicle access and off-street parking.”
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    The shared amenities in the building podium will include
    “commercial spaces, concierge desk, spa, theatre, kids’ room,
    indoor and outdoor spaces for events, food, and beverage
    preparation area and a business center.”         Moreover, the 8-story
    building podium will provide vehicle access to both the 2121
    Kûhiô tower and the 2139 Kûhiô tower from Kâlaimoku Street.
    Similarly, in PACREP 2’s Real Estate Commission Report,
    PACREP 2 specifically stated that the two towers will be
    integrated, “sharing the use of parking services and amenities,
    initially through a reciprocal easement and license agreement and
    subsequently, through the merger of the [2139 Kûhiô] Project and
    the Tower 1 Project (meaning both the Project and the Tower 1
    Project will be treated as a single condominium project).”
    The Director also recognized the integrated nature of
    the two projects when he approved the 2139 Kûhiô Permit.            He
    noted that the tower’s eight-story podium “will be shared with
    the adjacent 2121 Kuhio condo-hotel, which is currently under
    construction.”    With respect to off-street parking, the Director
    specifically instructed that the approval of the 2139 Kûhiô
    Permit “should be based on the use of both the 2121 Kuhio and
    2139 Kuhio developments to hotel use,” because the building’s
    podium will contain all of the jointly-developed parking lot
    spaces.   Accordingly, 2139 Condition I provides that the valet,
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    housekeeping, building maintenance, and room service conditions
    “shall be extended as conditions of approval to all units in the
    2121 Kuhio development[.]”
    Both PACREP 2 and the DPP have acknowledged that the
    2139 Kûhiô project was intended to be operated jointly with the
    2121 Kûhiô project as one condo-hotel.         The DPP appears to have
    recognized the value of including similar conditions in each
    permit when it argued in the ZBA that one of the reasons why the
    Director’s approval of the 2139 Kûhiô Permit was not arbitrary
    and capricious was because it contained the same conditions as
    the earlier-modified 2121 Kûhiô Permit.         Further, it conceded
    that the Director had knowledge of the September 6 Letter when he
    approved the 2139 Kûhiô Permit, as he was the one who issued the
    letter.
    Because the decision to approve the 2139 Kûhiô Permit
    rested in part on the Director’s removal of the restrictive
    covenant conditions from the 2121 Kûhiô Permit, which we are
    remanding to the ZBA to determine whether that modification was
    proper under the LUO, we also conclude that, pursuant to
    HRS § 91-14(g), the ZBA’s decision to approve the Director’s
    July 14, 2014 approval of the 2139 Kûhiô Permit must similarly be
    vacated and remanded to the ZBA to decide whether the Director
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    abused his discretion by approving the permit without those
    conditions.13
    IV.   CONCLUSION
    When PACREP submitted its application for a WSD permit
    for the 2121 Kûhiô project to the DPP, Local 5 raised concerns
    regarding how the condo-hotel would comply with LUO requirements
    if any hotel units were converted to residential units.              In
    response to those concerns, the Director placed restrictive
    covenant conditions in the 2121 Kûhiô Permit that required the
    condo-hotel to provide a sufficient number of parking stalls,
    comply with park dedication provisions, and meet other LUO
    requirements.     Local 5 knew that the Director had approved the
    project, and, satisfied with the conditions placed on the permit,
    did not appeal the decision.
    Yet several months later, after an oral request by
    PACREP, the Director removed these conditions from the 2121 Kûhiô
    Permit without any notice to Local 5.          On the particular facts of
    this case, we conclude that the process for modifying the 2121
    Kûhiô permit did not provide Local 5 with notice, such that
    13
    We therefore need not decide whether the definition of “hotel” in
    the LUO is unconstitutionally vague, and do not address Local 5’s fourth
    argument on appeal. See DW Aina Le#a Dev. v. Bridge Aina Le#a, LLC, 134
    Hawai#i 187, 217, 
    339 P.3d 685
    , 715 (2014) (“[I]f a case can be decided on
    either of two grounds, one involving a constitutional question, the other a
    question of statutory construction or general law, . . . [this court] will
    decide only the latter.” (second alteration in original)).
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    Local 5 was unable to later challenge the Director’s decision to
    remove these conditions and violating its due process rights.
    Accordingly, we remand Local 5’s challenge of the Director’s
    September 6 Letter to the ZBA for further proceedings.
    Additionally, because the 2139 Kûhiô tower is fully integrated
    with the 2121 Kûhiô tower, shares certain facilities and parking
    stalls with the 2121 Kûhiô tower, and the permit for its
    development was based in part on the previously-approved 2121
    Kûhiô Permit, we also vacate the ZBA’s decision that approved the
    Director’s granting of the 2139 Kûhiô Permit and remand the case
    to the ZBA.
    We therefore vacate the circuit court’s October 9, 2017
    Findings of Fact, Conclusions of Law, and Decision and Order
    Modifying and Affirming the Decision of the Zoning Board of
    Appeals in Case No. 2014/ZBA-5, which affirmed the ZBA’s
    October 15, 2015 Findings of Fact, Conclusions of Law, Decision
    and Order, and remand to the ZBA to resolve Local 5’s challenges
    to (1) the Director’s September 6, 2013 letter removing certain
    restrictive covenant conditions from the 2121 Kûhiô Permit; and
    (2) the Director’s July 14, 2014 approval of the 2139 Kûhiô
    Permit without those conditions.
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    Gregory W. Kugle, Loren A.            /s/ Mark E. Recktenwald
    Seehase, and Joanna C.
    Zeigler for appellant-                /s/ Paula A. Nakayama
    appellant
    /s/ Sabrina S. McKenna
    Brad T. Saito, for appellee-
    appellee City and County of           /s/ Richard W. Pollack
    Honolulu Department of
    Planning and Permitting               /s/ Michael D. Wilson
    Terence J. O’Toole, Sharon V.
    Lovejoy and Maile S. Miller
    for Intervenor-Appellee
    PACREP 2 LLC
    40