In re Arbitration of Nordic PCL Construction, Inc. v. LIPHGC, LLC. ( 2015 )


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  •      *** FOR PUBLICATION IN WEST’S HAWAI#I REPORTS AND PACIFIC REPORTER ***
    Electronically Filed
    Supreme Court
    SCWC-11-0000350
    23-JUL-2015
    10:23 AM
    IN THE SUPREME COURT OF THE STATE OF HAWAI#I
    ---oOo---
    In the Matter of the Arbitration
    of
    NORDIC PCL CONSTRUCTION, INC., fka NORDIC CONSTRUCTION, LTD.,
    Respondent/Claimant/Counterclaim Respondent-Appellant,
    vs.
    LPIHGC, LLC,
    Petitioner/Respondent/Counterclaimant-Appellee.
    SCWC-11-0000350
    CERTIORARI TO THE INTERMEDIATE COURT OF APPEALS
    (CAAP-11-0000350; S.P. NO. 10-1-0346)
    JULY 23, 2015
    NAKAYAMA, ACTING C.J., McKENNA, AND POLLACK, JJ.,
    CIRCUIT JUDGE ALM, IN PLACE OF RECKTENWALD, C.J., RECUSED, AND
    CIRCUIT JUDGE SAKAMOTO, IN PLACE OF WILSON, J., RECUSED
    OPINION OF THE COURT BY McKENNA, J.
    I.    Introduction
    Petitioner/Counterclaimant-Appellee LPIHGC, LLC (“LPIHGC”)
    seeks review of the April 4, 2014 Judgment on Appeal of the
    Intermediate Court of Appeals (“ICA”), entered pursuant to its
    February 14, 2014 Memorandum Opinion, which vacated and remanded
    the March 24, 2011 Final Judgment (“judgment”) of the Circuit
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    Court of the First Circuit (“circuit court”) in favor of LPIHGC
    and against Respondent/Claimant-Appellee Nordic PCL Construction,
    Inc. fka Nordic Construction Ltd. (“Nordic”).
    The circuit court’s judgment was based on its grant of
    LPIHGC’s motion to confirm, and denial of Nordic’s motion to
    vacate, the Partial Final Award of Arbitrator dated October 15,
    2010 (“the Partial Award”) and the Final Award of Arbitrator
    dated December 15, 2010 (“the Final Award”) (the Partial Award
    and the Final Award are sometimes collectively referred to as
    “the Arbitration Award”).      The Arbitration Award was issued by
    the arbitrator selected by the parties, retired circuit court
    judge Patrick K.S.L. Yim (“the Arbitrator”).          On appeal, the ICA
    ruled that the Arbitrator’s failure to disclose various
    relationships with the law firms of LPIHGC’s attorneys
    established a reasonable impression of partiality requiring
    vacatur of the Arbitration Award.
    The “evident partiality” bases for vacatur alleged by Nordic
    present various questions of disputed material facts.            The
    circuit court denied Nordic’s motion without orally stating its
    reasoning on the record or entering any findings of fact and
    conclusions of law.     As this court ruled in Clawson v. Habilitat,
    Inc., 
    71 Haw. 76
    , 
    783 P.2d 1230
    (1989), “whenever material facts
    are in dispute in determining whether an arbitration award should
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    be vacated, the circuit court should conduct an evidentiary
    hearing and render findings of fact and conclusions of law in
    support of granting or denying [a] motion to vacate [an]
    arbitration 
    award.” 71 Haw. at 79
    , 783 P.2d at 1232.
    In this case, although neither party requested an
    evidentiary hearing to address disputed issues of material fact,
    because the circuit court did not explain the basis of its
    rulings on the record or enter findings of fact or conclusions of
    law, this court is unable determine whether the circuit court
    erred in denying Nordic’s motion to vacate.          Specifically, with
    respect to the “evident partiality” bases of Nordic’s motion, it
    is unclear whether the circuit court found no violation of the
    Arbitrator’s duties of reasonable inquiry, disclosure, or
    continuing duty to disclose; found that despite a violation, the
    objection was not timely or had been waived; or found that
    despite a showing of evident partiality and timely objection
    without waiver, it exercised its discretion not to vacate the
    award.   Thus, the factual and/or legal bases upon which the
    circuit court denied the motion to vacate are unascertainable.
    Because we are unable to determine the grounds on which the
    circuit court based its decision, we are unable to appropriately
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    review its ruling.1
    Accordingly, we vacate the ICA’s April 4, 2014 Judgment on
    Appeal and remand this case to the circuit court for an
    evidentiary hearing and entry of findings of fact and conclusions
    of law on Nordic’s motion to vacate.2
    II.    Background
    A.    Facts
    This case arises from a dispute over the adequacy of
    concrete work Nordic performed on a Maui condominium construction
    project3 as a subcontractor to LPIHGC.           The owner of the project,
    Maui Beach Resort Limited Partnership (“Owner”),4 incorporated
    LPIHGC to be its general contractor and executed a prime contract
    between them.      Thereafter, LPIHGC and Nordic executed a written
    subcontract, which provided for a contract price of $39,2689,396
    (as amended) to perform the concrete work for the project.                  The
    1     At oral argument, counsel for both parties encouraged this court
    to rule without a remand. Even if it was appropriate for this court to render
    findings of fact, which it is not, the record presents too many unaddressed
    disputed material issues of fact, as discussed below.
    2     Neither the circuit court nor the ICA addressed whether there are
    disputed material issues of fact regarding the other bases on which Nordic
    moved to vacate the Arbitration Award, which are briefly discussed in this
    opinion. If there are, the circuit court must also address those issues.
    3     The project is the Honua Kai South Enclave in Lâhainâ, Maui.
    4     The Owner “consist[ed] of a consortium of different entities
    including JP Morgan, Intrawest Placemaking and Ledcor Properties, Inc., a
    Canadian real estate subsidiary of the Ledcor group of companies.” The Owner
    also hired Ledcor Construction Inc. (“Ledcor”) to be the project construction
    manager.
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    parties subsequently disputed whether Nordic’s concrete work was
    adequately flat and level, and LPIHGC made only partial payment
    to Nordic under the subcontract.
    The subcontract contained a binding arbitration clause,
    which provided for the arbitration to be governed by Hawai#i
    Revised Statutes (“HRS”) chapter 658A (Supp. 2010) and conducted
    by Dispute Prevention & Resolution, Inc. (“DPR”).           In addition,
    it provided for the arbitration to be conducted “by a single
    arbitrator, who shall either be a former judge with substantial
    experience in residential real estate litigation matters or a
    licensed attorney with at least ten (10) years experience in
    residential real estate transactions and/or litigation involving
    residential real estate.”
    In the arbitration hearings, Nordic was represented by
    attorneys Anna H. Oshiro (“Oshiro”), Mark M. Murakami, and Noelle
    B. Catalan of Damon Key Leong Kupchak Hastert (“Damon Key”).
    Although he did not appear at the hearings, the name of attorney
    Kenneth R. Kupchak (“Kupchak”) of Damon Key also began appearing
    on Damon Key’s correspondence and pleadings after the issuance of
    the Arbitrator’s October 15, 2010 Partial Award.           LPIHGC was
    represented by Terence J. O’Toole “O’Toole”) and Judith Ann Pavey
    (“Pavey”) of Starn O’Toole Marcus & Fisher (“Starn O’Toole”) and
    John P. Manaut (“Manaut”) of Carlsmith Ball LLP (“Carlsmith
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    Ball”).
    B.   Arbitration
    1.     Initial Disclosures and Arbitration Proceeding
    After his selection by the parties, on March 17, 2009, the
    Arbitrator, through DPR, provided the following disclosures by
    email:
    [The Arbitrator] is willing and able to serve as Arbitrator
    in this matter and thanks the parties for his selection.
    [The Arbitrator] provides the following disclosures for your
    review:
    1.   While serving on the bench, counsel and members of
    their law firms appeared before me;
    2.   Since retirement, I have served as a neutral for
    counsel and members of their law firms;
    3.   To the best of my knowledge, I do not know anyone
    involved with LPIHGC, LLC;
    4.   I served as a neutral in a matter where Nordic was a
    party. That matter was concluded at least five years
    ago;
    5.   I will provide additional disclosures as necessary
    throughout this proceeding;
    6.   These disclosure will not prevent me from serving as a
    neutral and unbiased Arbitrator.
    Any comments regarding this disclosure should be filed in
    writing with DPR by March 20, 2009.
    On October 7, 2009, the Arbitrator, through DPR, provided an
    additional disclosure pertaining to the inclusion of an
    individual on the expert witness lists submitted by the parties
    who had appeared before the Arbitrator on matters completed prior
    to the arbitration proceeding.5       The parties did not respond to
    5    The October 7, 2009 disclosure provided:
    [The Arbitrator] has reviewed the Expert Witness Lists
    submitted by the parties and provides the following
    supplemental disclosure:
    (continued...)
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    the Arbitrator regarding either disclosure.
    Arbitration hearings were held intermittently on thirty-one
    days from January 25, 2010 to April 29, 2010.           In general, the
    parties contested which of two concrete flatness and levelness
    standards6 applied to Nordic’s work and whether Nordic had proven
    its satisfaction of the applicable standard by providing
    quantitatively sufficient F-meter data to establish its
    statistical validity.7
    On October 15, 2010, the Arbitrator issued the Partial
    Award, ruling in favor of LPIHGC for $9,804,108.27.
    2.    Post-Award Demand Letters and Supplemental
    Disclosures
    Two weeks after the Partial Award was issued, Damon Key sent
    a letter to DPR dated October 29, 2010 requesting
    updated disclosure details . . . including, but not limited
    to, any and all arbitration or mediation matters involving
    5(...continued)
    1. Richard Kozuma has appeared before me in prior
    matters. To the best of my knowledge, I do not have
    any matters with him at this time.
    2.   This disclosure will not prevent me from serving as a
    neutral and unbiased Arbitrator.
    Any comments regarding this disclosure should be filed in
    writing with DPR by October 12, 2009.
    6     Nordic argued that the applicable standard was floor flatness (FF)
    18 and floor levelness (FL) 15, while LPIHGC argued that it was FF 30 and FL
    20.
    7     The F-Meter is a floor profiling instrument that is manually
    pulled across the floor to get an F-Number measurement on the finished floor
    flatness and levelness. F-Meter: Rolling Floor Profiler, ALLEN FACE,
    http://www.allenface.com/F-Meter.html (last visited April 27, 2015).
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    attorneys from the law firms of either [Carlsmith Ball] or
    [Starn O’Toole] . . . which [the Arbitrator] has presided
    over since January 1, 2009 . . . as well as any matter for
    which [the Arbitrator] is currently being considered or has
    been contacted to serve as a potential arbitrator or
    mediator.
    Four days later, Oshiro and Kupchak of Damon Key sent another
    letter to DPR, demanding the Arbitrator’s immediate
    disqualification on the basis of Carlsmith Ball’s alleged
    representation of the Arbitrator and his nondisclosure of that
    representation.     The letter asserted that:
    It has just come to our attention that [the Arbitrator] has
    had an undisclosed, long standing professional relationship
    with opposing counsel . . . . We have reason to understand
    that [the Arbitrator] was represented by Carlsmith Ball,
    including an attorney working on this case, on at least
    seven separate occasions over the last ten years. One of
    these cases was a matter that was ongoing . . . during the
    term of the parties’ recent arbitration proceedings.
    This allegation related to Carlsmith Ball’s representation of the
    QLT on unrelated real estate and lease matters on the island of
    Hawai#i.   The Arbitrator has served as one of three trustees of
    the QLT since 2002, and along with the other two trustees, the
    Arbitrator’s name appears as trustee on lawsuits involving the
    QLT.
    On November 4, 2010, Manaut of Carlsmith Ball sent a letter
    to DPR that characterized Nordic’s request for updated disclosure
    details as “an improper fishing expedition[,]” and asserted that
    Nordic “never once raised an issue or questioned anything about
    the sufficiency of any disclosures” prior to the issuance of the
    Partial Award.     Damon Key sent a responsive letter to DPR on the
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    same day, stating neither the Arbitrator nor Manaut had disclosed
    seven cases in which Carlsmith Ball allegedly represented the
    Arbitrator, and demanding the Arbitrator’s immediate
    disqualification.
    On November 9, 2010, Pavey of Starn O’Toole sent a letter to
    DPR challenging Nordic counsel’s demand for disqualification.               On
    the same day, Pavey also sent a letter to Oshiro requesting
    information on the timing and circumstances surrounding discovery
    of the facts underlying Nordic’s claim for disqualification.
    On November 11, 2010, the Arbitrator provided a post-award
    supplemental disclosure that detailed his professional and
    volunteer activities:
    As previously disclosed, I have served as a mediator and an
    arbitrator in matters in which parties therein were
    represented by the firms appearing in this arbitration.
    Though I cannot recall any matter involving [Owner] or
    LPIHGC, LLC, I do recall serving as an arbitrator in a
    matter in which I determined that Nordic was the prevailing
    party.
    Further, at the time when I was informed that I was selected
    as an arbitrator in this matter, I was serving as a neutral
    in cases in which the Damon Key firm, Carlsmith Ball, and
    the Starn O’Toole firm represented certain parties therein.
    During the year and a half course of this arbitration, I
    served in an additional matter in which Lane Hornfeck of the
    Starn O’Toole firm represented a party. Sometime during this
    period, Robert Triantos of Carlsmith Ball entered an
    appearance on behalf of an additional party in an
    arbitration which commenced in 2008. I also, during this
    period, served as a mediator in a matter in which Carlsmith
    Ball was a party.
    As one of the three Trustees for the [QLT], I hereby
    disclose that the following are lawyers and law firms
    retained by the Trust since 2002, when I commenced to serve
    as a Trustee. The list is as follows: Ashford & Wriston,
    Cades Schutte Fleming & Wright, Case Bigelow & Lombardi,
    Carlsmith Ball, Dean Nagamine, Glenn Kimura, John J. Baker,
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    Lloyd Van De Car, Patricia Brady, Imanaka Kudo & Fujimoto,
    Leighton Wong, Lori M. Ohinata, Suemori & Aipa, Pitluck Kido
    Stone & Aipa, Watanabe Ing Kawashima & Komeiji, Wesley K.C.
    Lau, Robert F. Miller, Susan Ichinose, Dwyer Schraff Meyer
    et al., Jewell & Krueger, Matsubara Lee & Kotake, Rinesmith
    & Sekeguchi [sic], Torkildson, Katz Fonseca, Godbey
    Griffiths Reiss Chong, Moseley Biehl Tsugawa et al.,
    Patricia Brady, Tsukazaki Yeh & Moore, O'Conner Playdon &
    Guben, Paul Johnson Park & Niles, and Raymond Zeason. As a
    Trustee, I have no personal role in the selection or
    appointment of attorneys that perform legal services for the
    [QLT].
    As one of the three trustees for the [A] Trusts, I represent
    that the [A] Trusts have retained legal services from the
    firm of [B], and attorneys [D], and [E].
    I also disclose that I believe Mr. Michael Walsh, Vice
    President of the [QLT’s] Endowment Group, is []Kupchak’s
    brother-in-law.
    As a member of [F]’s Board of [G], I have been informed and
    been permitted to disclose that our institution, at various
    times in the past, has retained the legal services of [I],
    [J], and [K].
    As a member of the Board of [L] and [M], . . ., I have
    recently been informed that [N] have been referred to the
    following attorneys for services: [O], [P], [Q], [R], and
    [S].
    I have been informed by management of the [QLT] that in
    recent matters, members of Carlsmith Ball and the Bays
    Deaver firm have represented parties who have opposed the
    interests of the [QLT].
    . . . .
    On November 15, 2010, Damon Key sent a letter to DPR to
    request further clarification on the matters listed in the
    supplemental disclosure.
    On November 18, 2010, Pavey, O’Toole, and Manaut sent a
    letter to DPR opposing Nordic’s disqualification demand and
    objecting to a stay of the arbitration, alleging that the “demand
    for disqualification is insufficient on its face because [Nordic]
    failed to even allege, let alone prove, evident partiality on the
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    part of [the Arbitrator]” and the Arbitrator had no conflict
    based upon Carlsmith Ball’s representation of the QLT.             Appended
    to the letter were declarations of Manaut and Edmund W.K.
    Haitsuka, the Carlsmith Ball attorney handling the Kona land
    matters for the QLT.
    Haitsuka declared that he had not had any ex parte
    communications with the Arbitrator about any matter prior to,
    during, or after the arbitration.          He also stated that Carlsmith
    Ball had not represented the Arbitrator in his individual
    capacity, and that he had never communicated with the Arbitrator
    on any trustee issues or anything related to the arbitration, and
    that he had only spoken to the QLT’s executive officers and
    managers.    Manaut declared that he had never had any
    communication with the Arbitrator concerning the QLT, ex parte or
    otherwise, and that he was not aware that the Arbitrator was a
    QLT trustee who Carlsmith Ball represented on land matters in
    Kona in his representative capacity.
    By email dated November 18, 2010, DPR further disclosed that
    the Arbitrator:
    served as a Mediator in a case where the Damon Key firm
    represented a party. Counsel for Damon Key was Mark
    Murakami, Esq. Counsel for the parties mutually selected
    [the Arbitrator] in 2008, the mediation was held in
    February, 2009. DPR charged its standard hourly rate of
    $350/hour. This matter was included in the [initial]
    disclosure since the final invoice was issued to counsel on
    March 17,2009.
    . . . served as an Arbitrator in a case where John Sopuch,
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    Esq. of the Starn O’Toole firm represented a party. Counsel
    for the parties mutually selected [the Arbitrator] in 2008.
    The Award was issued in February, 2009, and the final
    invoice was issued on March 13, 2009. DPR charged its
    standard hourly rate of $350/hour.
    . . . served as a Mediator in a matter where Lane Hornfeck
    of the Starn O’Toole firm represented a party. Counsel for
    the parties mutually selected [the Arbitrator] in June 2009,
    and the matter closed in August 2009. DPR charged its
    standard hourly rate of $350/hour.
    . . . served as a Mediator in a matter where Carlsmith Ball
    was a party. Counsel for the parties mutually selected [the
    Arbitrator] as Mediator in January 2009. The initial
    mediation session was held on March 6, 2009, and the matter
    closed in October, 2009. DPR charged its standard hourly
    rate of $350/hour.
    . . . is serving as an Arbitrator in a case where Robert
    Triantos, Esq. at Carlsmith [Ball] represented a party for a
    portion of the arbitration proceeding. The case was opened
    with DPR in 2008 and counsel participating at that time
    mutually selected [the Arbitrator] as Arbitrator. In July
    2009, Mr. Triantos’ client was brought into the case via
    Court Order, Mr. Triantos’ client settled out of the case in
    July, 2010 ([the Arbitrator] was not involved in the
    settlement discussions), DPR is charging its standard hourly
    rate of $350/hour.
    On December 1, 2010, DPR declined to grant Nordic’s request
    to disqualify the Arbitrator on the grounds it no longer had
    jurisdiction once the substantive claims were resolved.             On the
    same day, the QLT sent a letter to DPR providing the following
    information regarding Carlsmith Ball’s representation of the QLT
    since March 2009:
    1. That Carlsmith [Ball] has and continues to
    represent the Trust from time to time on land management and
    commercial leasehold collection and summary possession
    matters, including commercial leaseholds in the Kona
    Industrial Subdivision, Kuakini Center, and the Kona Commons
    projects of the Trust;
    2. That Carlsmith [Ball] does not represent any single
    member of the Board;
    3. That the selection and retention of law firms,
    including Carlsmith[ Ball], is customarily done at the
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    operation levels within the Trust and not by the Board; and
    4. That day-to-day communications between law firms,
    review of legal work, and review and payment of law firm
    invoices are handled at the operational levels of the Trust
    and not by the Board.
    Thereafter, on December 15, 2010, the Arbitrator issued the
    Final Award, which awarded LPIHGC attorneys’ fees of
    $1,317,804.33 and costs of $121,997.94 for a total of
    $1,439,802.27.
    C.   Circuit Court Proceedings
    1.     The Motions to Confirm and to Vacate the
    Arbitration Award
    a.   LPIHGC’s Motion to Confirm Award
    On November 22, 2010, LPIHGC filed a motion to confirm the
    Partial Award (“motion to confirm”), which was supplemented on
    December 16, 2010 to include the Final Award.          In its motion to
    confirm and reply to Nordic’s opposition to said motion, LPIHGC
    argued that Nordic failed to allege an undisclosed relationship
    because there was none, and failed to meet its burden of proving
    evident partiality.     In addition, LPIHGC alleged that Nordic
    waived or is estopped from overturning the Arbitration Award
    because it “knew or should have known of the potential partiality
    of an arbitrator but failed to raise an objection . . . prior to
    the arbitration decision”, to the extent that (1) Carlsmith
    Ball’s representation of the QLT as well as the Arbitrator’s
    status as trustee were public knowledge; and (2) Nordic’s counsel
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    had actual knowledge of the Arbitrator’s trusteeship and chose
    not to further inquire after the initial, general disclosure.
    Lastly, LPIHGC contended that the undisputed evidence against
    Nordic was overwhelming as the specifications for Nordic’s work
    never changed, and various follow-on tradesmen, independent
    inspectors, and the project structural engineer and architect
    testified at the arbitration that Nordic’s work was substandard.
    b.    Nordic’s Motion to Vacate Award
    On December 21, 2010 Nordic filed a motion to vacate award
    of arbitrator (“motion to vacate”) on the grounds that (1) the
    Arbitrator acted with evident partiality by failing to disclose
    his relationship with Carlsmith Ball and of his receipt of
    payment for neutral services provided to Carlsmith Ball and Starn
    O’Toole during the pendency of the arbitration; (2) the award was
    “procured by corruption, fraud and other undue means” and
    violates “public policy against the destruction and suppression
    of evidence”;8 and (3) the award exceeds the arbitrator’s
    8     As to the claims of fraud and spoliation of evidence, Nordic
    argued that the award warranted vacatur under HRS § 658A-23(a)(1) (Supp. 2010)
    because it was “procured by lies about crucial evidence [LPIHGC] suppressed or
    destroyed.” Nordic alleged that (1) the Arbitrator refused to hear Nordic’s
    spoliation motion regarding LPIHGC’s loss of F-meter data and concealment of
    an expert report procured early in the project that indicated that Nordic’s
    data may be qualitatively deficient; (2) the Arbitrator refused to recognize
    Nordic’s F-meter test results, which he said were based on insufficient data,
    because he believed LPIHGC witnesses who testified that LPIHGC “lost all of
    its F-data in a computer crash, so that the remedy prescribed . . . was no
    longer possible[;]” and (3) the award omitted references to a taped recording
    that allegedly contained a conversation recorded at an LPIHGC/Ownership
    meeting of LPIHGC “representatives strategizing about how to keep sensitive
    (continued...)
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    authority.9
    With regard to alleged nondisclosures that form the basis of
    this appeal, Nordic argued the Arbitrator did not fulfill his
    initial obligation under HRS § 658A-12 (Supp. 2010) to make a
    reasonable inquiry and disclose to all parties any facts that a
    reasonable person would consider likely to affect the
    Arbitrator’s impartiality, including (1) the long-standing and
    substantial attorney-client relationship between him, as a QLT
    trustee, and Carlsmith Ball that “included representation in at
    least seven, undisclosed lawsuits, two of which were actively
    being litigated during the pendency of this case[,]” and (2)
    three instances during the pendency of the arbitration in which
    he provided neutral services to other attorneys in Carlsmith Ball
    and Starn O’Toole, consisting of work (a) as a mediator for
    (...continued)
    documents out of Nordic’s hands by erasing tapes, shredding meeting minutes,
    or copying counsel on every sensitive document” that it wanted withheld, and
    found no spoliation of the data because “there could be no spoliation unless
    [Nordic] proved the loss was intentional. Therefore, Nordic argued, the
    Arbitrator “failed to apply Hawaii’s law against spoliation of documents[]” to
    LPIHGC witnesses’ alleged perjury regarding the loss of computer data, which
    was “critical to [prove] Nordic’s concrete compliance – the main issue in the
    case.”
    9     Nordic argued that the Arbitrator exceeded his powers by awarding
    damages to a non-party to the arbitration to the extent that the award grants
    damages to LPIHGC/Owner even though there were LPIHGC and Nordic were the only
    two parties to the arbitration, and the Owner is not entitled to any damages
    in the arbitration proceeding as it contracted only with LPIHGC, not Nordic.
    The Arbitrator found that the subcontract incorporated the prime contract
    between the Owner and LPIHGC as part of Nordic’s subcontract documents.
    Nordic also argued that the Arbitrator erred in awarding expert fees and other
    damages that a trial court could not award, thereby disregarding established
    law on payment for expert testimony, and warranting vacatur under HRS § 658A-
    23(a)(4).
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    Carlsmith; (b) as a mediator in a case involving Starn O’Toole;
    and (c) as an arbitrator in a matter in which Carlsmith Ball
    entered an appearance and represented a party.          Nordic further
    argued that the “existence of this special relationship between
    [the Arbitrator] and [LPIHGC’s] counsel creates an irrefutable
    presumption of bias and partiality.”
    The only declaration under oath submitted regarding the
    alleged nondisclosure was that of Oshiro.         Oshiro declared that
    an attached “table of cases filed or defended by the Carlsmith
    law firm on behalf of the Arbitrator in his capacity as trustee
    of the [QLT]” “was discovered by [Nordic] in late October, 2010,
    after which additional inquiry and requests for disqualification
    were issued.”   She also declared that “[t]he supplemental
    information regarding the Arbitrator’s ongoing paid services as a
    neutral for opposing counsel, was a complete surprise - as
    [Nordic]’s firm had refrained from such solicitation with the
    expectation that any such solicitation and service would and must
    be disclosed in the arbitration proceeding, and as the
    Arbitrator’s prior disclosure of neutral services for counsel was
    plainly couched in the past tense.”
    On January 14, 2011, LPIHGC filed its memorandum in
    opposition to the motion to vacate.        With regard to the evident
    partiality claim, LPIHGC argued that “Nordic is asking this Court
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    to make new law by creating a presumption of evident partiality
    based solely on an alleged nondisclosure, without any specific
    facts of improper motives or conduct.”10         LPIHGC also argued that
    Nordic mischaracterizes the relationship between the Arbitrator
    and Carlsmith Ball by alleging that “the Arbitrator (as trustee)
    and Carlsmith (as outside counsel) each owe duties to the QLT,
    therefore the Arbitrator and Carlsmith must owe duties to each
    other.”   (emphasis omitted).       Moreover, LPIHGC argued that the
    Arbitrator’s initial disclosure (“Since retirement, I have served
    as a neutral . . . .”) is in present-perfect tense and “denotes
    that [the Arbitrator’s] work as a neutral began in the past,
    continued thereafter, and may still be continuing.”            Thus, LPIHGC
    argued that Nordic is the only party with whom the Arbitrator had
    any prior relationship and highlighted that Nordic failed to
    disclose that (1) the Arbitrator provided third-party neutral
    services in a matter involving Damon Key at the time the
    arbitration commenced, (2) Kupchak and the Arbitrator serve on
    DPR’s arbitrators’ panel together, and (3) Kupchak’s brother-in-
    10    LPIHGC and Nordic appear to disagree as to whether this is an
    actual bias or evident partiality case and the burden of proof required.
    Citing Kay v. Kaiser Foundation Health Plan, Inc., 119 Hawai#i 219, 
    194 P.3d 1181
    (App. 2008), Nordic argued that the nondisclosure reasonably creates an
    impression of bias warranting vacatur, while LPIHGC argues that Nordic “must
    establish specific facts that indicate improper motives on the part of the
    arbitrator.” (quoting Washburn v. McManus, 
    895 F. Supp. 392
    , 396 (D. Conn.
    1994) (internal quotation marks omitted), cited in Daiichi Hawaii Real Estate
    Corp. v. Lichter, 103 Hawai#i 325, 342, 
    82 P.3d 411
    , 428 (2003)). The
    applicable standards are discussed below.
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    law is a Vice President of the QLT and is one of two executives
    in charge of the QLT’s real estate litigation in which Haitsuka
    of Carlsmith Ball represented the QLT.
    c.    Hearing on the Motions to Confirm and Vacate
    On January 25, 2011, the circuit court held a hearing on
    LPIHGC’s motion to confirm and Nordic’s motion to vacate.11             In
    addition to its written arguments, Nordic orally argued that
    LPIHGC was attempting to confuse the issue of evident partiality
    by arguing the standard applicable to cases where full disclosure
    had been made, i.e., actual bias.          Nordic further argued that
    waiver cannot occur when disclosures are insufficient because (1)
    neutral, as opposed to non-neutral, arbitrators have a higher
    duty to disclose; and (2) the original disclosure did not provide
    (a) notice of present and future relationships, and (b) “actual
    information that would impart actual knowledge.”
    In response, LPIHGC argued12 that Daiichi Hawaii Real Estate
    Corp. v. Lichter, 103 Hawai#i 325, 
    82 P.3d 411
    (2003), supplies
    the guiding standard for evident partiality.           See 103 Hawai#i at
    11    The Honorable Patrick W. Border presided
    12    As to the other bases Nordic raised in its motion to vacate,
    LPIHGC argued that Nordic misrepresented to the court that none of the F-meter
    data was produced during the arbitration because the data was attached as an
    exhibit to LPIHGC’s reply brief in the arbitration proceeding. With regard to
    the taped recording, LPIHGC admitted that the tape discussed shredding the
    meeting minutes, however, “nothing was shredded [and] [a]ll the tapes and the
    written minutes were actually turned over to Nordic and to [] [the
    Arbitrator].”
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    342, 82 P.3d at 428
    (quoting 
    Washburn, 895 F. Supp. at 399
    ) (“The
    relationship . . . must be so intimate--personally, socially,
    professionally, or financially--as to cast serious doubt on the
    arbitrator’s impartiality.”).       LPIHGC also argued for a
    presumption that Nordic knew about Carlsmith Ball’s
    representation of the QLT because it and its counsel “have
    refused to go on record as to when and how they supposedly
    discovered that fact . . . .”
    In addition, LPIHGC argued that Nordic and its counsel had
    more “socially, personally intimate” relationships with the
    Arbitrator than LPIHGC’s counsel to the extent that the
    Arbitrator did not have (1) ex parte communications with LPIHGC
    counsel, (2) contact with Carlsmith Ball on the QLT matters, or
    (3) any previous connection or contact with Manaut on this
    matter.
    Neither party, in its briefs or at the hearing, requested an
    evidentiary hearing so that the circuit court could address
    disputed issues of fact.      At the close of the hearing, the
    circuit court took the matters under advisement.           On March 24,
    2011, the circuit court granted LPIHGC’s motion to confirm and
    denied Nordic’s motion to vacate without providing its reasoning
    or entering findings of fact and conclusions of law, then entered
    judgment accordingly.
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    D.   Appeal to the Intermediate Court of Appeals
    On appeal, Nordic relied heavily on Kay v. Kaiser Foundation
    Health Plan, Inc., 119 Hawai#i 219, 
    194 P.3d 1181
    (App. 2008), to
    argue that “if an arbitrator disclosed his relationships, the
    party may seek to disqualify him, but cannot complain if they did
    not; conversely, if the arbitrator did not make the required
    disclosure, and the undisclosed relationship is not trivial, the
    award is presumed to be tainted and must be vacated.”            Nordic
    also argued that “it should have had the opportunity to consider
    whether [QLT’s] dual status as the arbitrator’s employer and
    fiduciary, and Carlsmith Ball’s client was a conflict” because
    the Arbitrator also failed to disclose that Carlsmith provided
    representation on three of the QLT’s “major assets” and
    represented the QLT in four mechanics lien actions, one of which
    was still ongoing post-award.       Moreover, citing Hawai#i Probate
    Rule 42(a) (1995),13 Nordic argued that Carlsmith Ball’s
    representation of the Arbitrator in his trustee capacity does not
    “excuse his nondisclosure, because in addition to his personal
    financial interest in the [QLT’s] continued success, trustees are
    13   Rule 42(a) of the Hawai#i Probate Rules provides:
    An attorney employed by a fiduciary for an estate,
    guardianship, or trust represents the fiduciary as client as
    defined in Rule 503(a) of the Hawai#i Rules of Evidence and
    shall have all the rights, privileges, and obligations of
    the attorney-client relationship with the fiduciary insofar
    as the fiduciary is acting in a fiduciary role for the
    benefit of one or more beneficiaries or a ward.
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    the legal owners of the trust, and as such they are the named
    parties to every legal action, and every claim against the QLT is
    by law a personal action against the trustee.”          Lastly, Nordic
    argued that the Arbitrator’s initial statement that “I have
    served” does not “sufficiently disclose that he was presently
    serving and may serve in the future” in order to put Nordic on
    notice that it must object.
    In its answering brief, LPIHGC argued that Nordic failed to
    meet its burden to prove specific facts of improper motives, and
    instead asked for a presumption of evident partiality in
    contravention of the Hawai#i Supreme Court’s requirements in
    Daiichi:   that the “contacts be ‘intimate’ rather than tenuous or
    remote, that they cast ‘serious doubt’ on the arbitrator’s
    impartiality, and that the movant prove ‘specific facts’ of
    improper motives or conduct.”
    In reply, Nordic argued that it did not have a duty to
    investigate potential conflicts when neither it nor LPIHGC knew
    of the Arbitrator’s ties to Carlsmith Ball, and thus, could not
    have waived the claim.
    Applying a de novo standard of review, the ICA concluded
    that the circuit court erred in granting LPIHGC’s motion to
    confirm and denying Nordic’s motion to vacate because “[the
    Arbitrator’s] nondisclosures constitute ‘evident partiality’
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    requiring vacatur of the Award under HRS § 658A-23(a)(2).”
    Nordic, mem. op. at 8 (quoting Kay, 119 Hawai#i at 
    224, 194 P.3d at 1186
    ).    The ICA relied heavily upon Kay, and Valrose Maui,
    Inc. v. Maclyn Morris, Inc., 
    105 F. Supp. 2d 1118
    (D. Haw. 2000)
    (“VMI”).    Repeating its conclusion in Kay, the ICA stated that
    “an arbitrator cannot, as part of a long-standing and on-going
    activity, ask for and receive money from a party during the
    arbitration, without disclosing that fact to the other party.”
    
    Id. (quoting 119
    Hawai#i at 
    230, 194 P.3d at 1192
    ) (internal
    quotation marks omitted).      The ICA also applied the holding in
    VMI to conclude that “arbitrators must take special care to
    disclose business or similar dealings with parties, or their
    counsel, that occur during the pendency of arbitration
    proceedings.”    Nordic, mem. op. at 13.
    The ICA rejected LPIHGC’s waiver argument and concluded that
    “[t]o the extent that there is no showing that Nordic was aware
    of [the Arbitrator’s] contemporaneous work as a neutral with
    Carlsmith Ball and Starn O’Toole prior to issuance of the Award,
    Nordic has not waived its right to claim evident partiality.”
    Nordic, mem. op. at 17.     According to the ICA, although the
    initial disclosure provided some notice of the Arbitrator’s role
    as neutral, it failed to raise the issue of the Arbitrator’s role
    as QLT trustee and Carlsmith’s representation of the QLT.             
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    Therefore, the ICA held that the Arbitrator’s cumulative
    failure to “disclose his contemporaneous work as neutral in three
    separate matters for [LPIHGC’s] law firms[]” and “that, in the
    course of his service as a QLT trustee, the QLT was represented
    by Carlsmith Ball in several litigation matters, including some
    that were contemporaneous with the arbitration proceeding”
    sufficiently established a reasonable impression of partiality,
    warranting vacatur of the award.          Nordic, mem. op. at 14, 15;
    accord 
    id. at 18.
       Accordingly, the ICA vacated the circuit
    court’s confirmation of the award and judgment, and remanded for
    further proceedings consistent with its Memorandum Opinion.
    Nordic, mem. op. at 18.
    Because the award was vacated solely on the issue of
    nondisclosure, the ICA did not address Nordic’s claims that the
    Arbitration Award was procured by fraud or undue means, or that
    the Arbitrator exceeded his powers.          
    Id. E. Certiorari
    Proceedings
    1.    LPIHGC’s Application
    LPIHGC presents the following questions in its application
    for writ of certiorari:
    A.    Did the ICA err by creating and retroactively applying
    a new standard for finding evident partiality under HRS §
    658A-23 where:
    1. The only statutory presumption for finding
    evident partiality involves undisclosed relationships
    between an arbitrator and a party, see HRS § 658A-
    12(e); no statutory presumption exists for a
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    relationship between an arbitrator and counsel for a
    party;
    2. Evident partiality could only have been presumed
    from the relationship with counsel, which is contrary
    to the governing statute and highly prejudicial to
    [LPIHGC];
    3. [The Arbitrator] disclosed that he had
    relationships with counsel for all parties and invited
    counsel to seek more information if they were
    concerned, but Nordic’s counsel chose not to request
    further details until only after the Award was entered
    a year and a half later;
    4. Neither [The Arbitrator] nor the GC’s counsel
    even knew about one of the relationships with counsel
    and absent such knowledge this could not have impacted
    [The Arbitrator]’s impartiality;
    5. There was no factual evidence in the record to
    support partiality, and no Hawai#i state case law
    supports the retroactive application of the ICA’s new
    presumptive standard;
    6. The ICA’s creation of a new presumptive standard
    for evident partiality not only unfairly vacated the
    well-considered and well-supported Award in the
    present case, but will also undermine and cast doubt
    upon countless other pending or completed arbitration
    awards?
    B.    Did the ICA err in finding that Nordic had not waived
    its ability to vacate the Award for alleged evident
    partiality involving counsel where, before the issuance of
    the Award:
    1. Nordic chose not to request any additional
    information after receiving [The Arbitrator]’s general
    disclosures about his relationships with all counsel,
    despite Nordic being invited to do so; and
    2. Nordic’s counsel failed to demonstrate or state
    under oath that it did not know or could not have
    known about the relationship with one of the counsel
    at the outset of the arbitration, since this
    information was a matter of public record on Ho#ohiki,
    and otherwise was available through Nordic’s lead
    counsel’s own familial connection with the subject
    trust entity?
    We do not address all of the issues in detail, but provide
    guidance on remand in the Discussion section below.
    LPIHGC first argues that the ICA gravely erred in finding
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    evident partiality based on the mere existence and nondisclosure
    of specific details about unrelated, allegedly contemporaneous
    cases and “because it felt that ‘it was incumbent upon [the
    Arbitrator]’ to disclose a ‘relationship’ with Carlsmith due to
    his role as a QLT trustee.”      Specifically, LPIHGC argues that the
    ICA mischaracterized the Arbitrator’s relationships with LPIHGC
    counsel, and ignored (1) the broad, general disclosure that
    invited further inquiry, (2) Nordic’s similar, undisclosed
    relationships with the Arbitrator, and (3) the Arbitrator’s lack
    of actual knowledge of the QLT’s relationship with Carlsmith
    Ball.
    Second, LPIHGC argues that the ICA created a per se rule or
    presumption of evident partiality that is contrary to legislative
    intent, which presumes evident partiality only when based on an
    arbitrator’s known, undisclosed relationship with parties.
    (citing HRS § 658A-12(a)(2)).
    Finally, LPIHGC argues that the ICA gravely erred in holding
    that Nordic did not waive its claim because LPIHGC failed to make
    a showing that Nordic knew or should have known about the
    undisclosed circumstances before the Arbitration Award was
    issued.   LPIHGC argues that “[g]iven the policies favoring
    finality in arbitrations, the party seeking to vacate an Award
    should be required to prove why it did not know or could not have
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    known before the Award was entered, or else be deemed to have
    waived the ability to seek vacatur.”
    2.    Nordic’s Response
    In response, Nordic argues that the ICA correctly vacated
    the award because the Arbitrator failed to disclose multiple,
    ongoing relationships with LPIHGC’s law firms.14           Nordic argues
    that the ICA did not apply a per se rule, but rather, applied the
    standard in HRS § 658A-12(a) and the test for evident partiality
    to conclude that the “undisclosed relationships were (1) not
    trivial; (2) ongoing throughout the parties’ arbitration; (3)
    numerous; and (4) the nature of which was the cause for vacatur
    in another decision” this court cited in Daiichi.            In addition,
    Nordic contends that the initial disclosure did not sufficiently
    disclose the relationships to put Nordic on notice of the facts
    and trigger waiver of the claim.           Nordic therefore argues that it
    is hardly reasonable to charge it with knowledge of the
    14    Although Nordic did not apply for certiorari, it presents
    questions in its response, as follows:
    1. Arbitrator’s Failure To Disclose Relationships. Are an
    arbitrator [sic] ongoing fiduciary and financial relationships
    with the lawyers for one party to an arbitration—including the
    fact that one of the party’s law firms was also the arbitrator’s
    lawyers—“facts that a reasonable person would consider likely to
    affect the impartiality of the arbitrator” under Haw. Rev. Stat. §
    658A-12?
    2. Inquiry Notice. Does a neutral arbitrator satisfy the
    statutory duty to disclose by making general statements that omit
    specific facts regarding ongoing ties, and must the parties assume
    incomplete disclosure and investigate further, or be deemed to
    have waived the right to an unbiased decisionmaker?
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    relationships when LPIHGC lawyers and the Arbitrator claim that
    they were not aware, and the information was not available until
    October 2010.
    3.   LPIHGC’s Reply
    In reply, LPIHGC argued that (1) the Arbitrator provided the
    statutorily required disclosures and “no evidence exists that
    [the Arbitrator] did not disclose what he knew about the
    relationships with the parties or counsel[;]” (2) a reasonable
    person would not consider the Arbitrator’s role as neutral in
    other proceedings and as trustee of the QLT to be likely to
    affect “a well-respected, career Judge and arbitrator[’s]”
    obligation of neutrality; (3) Nordic must “prove evident
    partiality as a result of the relationship with counsel”; and (4)
    Nordic’s argument that it did not waive its claim is not
    supported by the facts or law.
    III.    Discussion
    This court has yet to address a motion to vacate based on
    evident partiality governed by the Uniform Arbitration Act
    enacted by the Hawai#i legislature in 2001, see 2001 Haw. Sess.
    Laws Act 265, §1 at 810-19, and codified under HRS chapter 658A.
    In this section, we therefore provide a general framework of
    legal principles under HRS chapter 658A relevant to Nordic’s
    motion to vacate.    We also address some common law principles
    that remain relevant to this case.        After general discussion of
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    various legal principles, we analyze them in the context of this
    case.
    A.   Standard of Review
    1.    In General
    Daiichi’s “Standards of Review” section provides as follows:
    A. Review Of An Arbitration Award
    Where a party challenges an arbitration award, the
    following precepts are applicable. First, because of the
    legislative policy to encourage arbitration and thereby
    discourage litigation, arbitrators have broad discretion in
    resolving the dispute. Upon submission of an issue, the
    arbitrator has authority to determine the entire question,
    including the legal construction of terms of a contract or
    lease, as well as the disputed facts. In fact, where the
    parties agree to arbitrate, they thereby assume all the
    hazards of the arbitration process, including the risk that
    the arbitrators may make mistakes in the application of law
    and in their findings of fact.
    Second, correlatively, judicial review of an
    arbitration award is confined to the strictest possible
    limits. An arbitration award may be vacated only on the
    four grounds specified in HRS § 658–9 and modified and
    corrected only on the three grounds specified in HRS §
    658–10. Moreover, the courts have no business weighing the
    merits of the award.
    Third, HRS §§ 658–9 and –10 also restrict the
    authority of appellate courts to review judgments entered by
    circuit courts confirming or vacating the arbitration
    awards.
    B. Findings Of Fact And Conclusions Of Law
    We review a trial court’s findings of fact under the
    clearly erroneous standard.
    A finding of fact is clearly erroneous when, despite
    evidence to support the finding, the appellate court is left
    with the definite and firm conviction in reviewing the
    entire evidence that a mistake has been committed. A
    finding of fact is also clearly erroneous when the record
    lacks substantial evidence to support the finding. We have
    defined ‘substantial evidence’ as credible evidence which is
    of sufficient quality and probative value to enable a person
    of reasonable caution to support a conclusion.
    Hawai#i appellate courts review conclusions of law de
    novo, under the right/wrong standard. Under the right/wrong
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    standard, this court examines the facts and answers the
    question without being required to give any weight to the
    trial court’s answer to it.
    103 Hawai#i at 336-37, 22 at 422-23 (internal citations,
    ellipses, brackets, and quotation marks omitted).
    The promulgation of HRS chapter 658A has not materially
    changed this standard of review.          Judicial review of arbitration
    awards remains limited to the statutory grounds for confirmation,
    vacatur, modification, and correction.         See HRS § 658A-28(a)(3)-
    (5) (Supp. 2010) (permitting appeal from an order confirming or
    denying confirmation of an award, an order modifying or
    correcting an award, or an order vacating an award).
    As 
    indicated supra
    , in reviewing an arbitration award,
    circuit courts are powerless to correct an arbitrator’s findings
    of fact even if clearly erroneous, or an arbitrator’s rulings on
    the law, even if wrong.     See, e.g., Tatibouet v. Ellsworth, 99
    Hawai#i 226, 236, 
    54 P.3d 397
    , 407 (2002) (“It is well settled
    that arbitration awards may not be vacated . . . if the
    arbitrators commit a legal or factual error in reaching its final
    decision.”); Gadd v. Kelley, 
    66 Haw. 431
    , 443, 
    667 P.2d 251
    , 259
    (1983) (“[E]ven if the arbitrators had erred . . . , the court is
    powerless to vacate the award as long as the arbitrators’ actions
    did not rise to the level of the grounds specified in HRS § 658-
    9(4)[.]”); Mars Constructors, Inc. v. Tropical Enters., Ltd., 
    51 Haw. 332
    , 336, 
    460 P.2d 317
    , 319 (1969) (“[A]ssuming that the
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    arbitrators [] erred in construing the construction contract, a
    mistake in the application of law and in their findings of fact,
    this mistake is not one of the three grounds specified in HRS [§]
    658-10, and the circuit court correctly ruled that it was
    powerless to modify or correct the award.”); see also Thomas v.
    Trustees of Lunalilo Estate, 
    5 Haw. 39
    , 40 (Terr. 1883) (“[I]t is
    well settled that the award, if made in good faith, is conclusive
    upon the parties, and that [they] can[not] be permitted to prove
    that the arbitrators decided wrong either as to the law or the
    facts of the case.”) (internal quotation marks and citations
    omitted); Richards v. Ontai, 
    20 Haw. 198
    , 201 (Terr. 1910)
    (“[N]either the circuit court . . . nor this court on appeal can
    review the findings of fact or the rulings of law made by the
    arbitrator any further than may be necessary to determine the
    questions specifically mentioned in the statute[.]”).
    Appellate review of a motion to vacate, however, does not
    involve review of an arbitrator’s findings of fact or conclusions
    of law.   Rather, it involves review of a circuit court’s factual
    findings and conclusions of law as to whether the statutorily
    outlined grounds for vacatur exist.
    In addressing a motion to vacate based on an arbitrator’s
    alleged violation of duties of inquiry and disclosure, the issue
    of whether a duty exists is a question of law.          See Doe Parents
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    No. 1 v. Dep’t of Educ., 100 Hawai#i 34, 57, 
    58 P.3d 545
    , 568
    (2002) (“The existence of a duty . . . is entirely a question of
    law.” (quoting Ruf v. Honolulu Police Dep’t, 89 Hawai#i 315, 320,
    
    972 P.2d 1081
    , 1086 (1999)).      The issue of whether a duty has
    been violated or breached is, however, a question of fact.             See
    100 Hawai#i at 
    57-58, 58 P.3d at 568-69
    (“Whether there was a
    breach of duty or not . . . is a question for the trier of
    fact.”); see also Bidar v. Amfac, Inc., 
    66 Haw. 547
    , 552, 
    669 P.2d 154
    , 159 (1983).     In addition, where material facts are in
    dispute as to whether a valid waiver exists, the issue of waiver
    is generally an issue of fact.       Daiichi, 103 Hawai#i at 346 n.
    17, 82 p.3d at 432 n.17 (“[T]he question [of] whether a valid
    waiver exists is generally a question of fact[.]”).
    Thus, in reviewing a circuit court’s rulings on a motion to
    vacate for evident partiality, an appellate court is not
    reviewing an arbitrator’s factual findings and application of
    law, which it is powerless to address, but the findings of fact
    and conclusions of law of the circuit court as to whether a duty
    of disclosure exists, which is a question of law; whether it has
    been breached, which is a question of fact; and whether any
    breach has been waived, which is also a question of fact.             As
    indicated in Daiichi, issues of law are reviewed de novo but
    factual issues, if any, are addressed under a “clearly erroneous”
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    standard.
    2.    Application to This Case15
    In its Memorandum Opinion, the ICA cited the following as
    the applicable standard of review:
    We review the circuit court’s ruling on an arbitration
    award de novo,” but are also are mindful that the circuit
    court’s review of arbitral awards must be extremely narrow
    and exceedingly deferential.
    Judicial review of an arbitration award is
    limited by the following precepts:
    First, because of the legislative policy
    to encourage arbitration and thereby
    discourage litigation, arbitrators have
    broad discretion in resolving the dispute.
    Upon submission of an issue, the
    arbitrator has authority to determine the
    entire question, including the legal
    construction of terms of a contract or
    lease, as well as the disputed facts. In
    fact, where the parties agree to
    arbitrate, they thereby assume all the
    hazards of the arbitration process,
    including the risk that the arbitrators
    may make mistakes in the application of
    law and in their findings of fact.
    Second, correlatively, judicial review of
    an arbitration award is confined to the
    strictest possible limits. An arbitration
    award may be vacated only on the four
    grounds specified in [HRS] § 658-9 and
    modified and corrected only on the three
    grounds specified in HRS § 658-10.
    Moreover, the courts have no business
    weighing the merits of the award.
    Third, HRS §§ 658-9 and -10 also restrict the
    authority of appellate courts to review
    judgments entered by circuit courts confirming
    or vacating arbitration awards.
    Kay v.Kaiser Found. Health Plan, Inc., 119 Hawai#i 219, 224,
    15    LPIHGC did not specifically allege an incorrect standard of review
    in its application for certiorari. It did, however, raise the issue of
    whether “the ICA err[ed] by creating and retroactively applying a new standard
    for finding evident partiality . . . where . . . [t]here was no factual
    evidence in the record to support partiality . . . .” 
    See supra
    , Part II.E.1.
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    194 P.3d 1181
    , 1186 (App.2008) (internal quotation marks and
    citations omitted) (quoting Schmidt v. Pac. Benefit Servs.,
    Inc., 113 Hawai#i 161, 165-66, 
    150 P.3d 810
    , 814-15 (2006)).
    Nordic, mem. op. at 8.
    The ICA cites to Kay for the standard of review.            With
    respect to the first sentence of the ICA’s standard of review
    section, Kay quotes this court’s decision in Tatibouet, 99
    Hawai#i 226, 
    54 P.3d 397
    .     The referenced citation in Tatibouet
    repeats the established precept that “[t]he interpretation of a
    statute is a question of law reviewable de novo.”           99 Hawai#i at
    
    233, 54 P.3d at 404
    .
    In the instant case, the circuit court denied the motion to
    vacate without explaining its reasoning or entering findings of
    fact and conclusions of law.      On appeal, the ICA ruled that the
    Arbitrator’s cumulative failure to “disclose his contemporaneous
    work as neutral in three separate matters for [LPIHGC’s] law
    firms[]” and “that, in the course of his service as a QLT
    trustee, the QLT was represented by Carlsmith in several
    litigation matters, including some that were contemporaneous with
    the arbitration proceeding” sufficiently established a reasonable
    impression of partiality warranting vacatur of the award.
    Nordic, mem. op. at 14, 15; accord 
    id. at 18.
             In so ruling, it
    is unclear whether the ICA applied the de novo standard
    referenced in its Memorandum Opinion or whether it concluded
    that, assuming the circuit court made findings in denying the
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    motion, such findings were clearly erroneous.          If the ICA’s
    ruling was based on the applicable clearly erroneous standard,
    the circuit court did not state the basis of its ruling on the
    record or enter findings of fact, and therefore there were no
    factual findings upon which an appellate court could conduct a
    clearly erroneous review.      Material facts were in dispute as to
    whether the duties of inquiry and disclosure were breached, as
    well as whether any breach, assuming breach had been established,
    had been waived.
    B.   Requirement of Evidentiary Hearing on Motion to Vacate
    When Material Facts are in Dispute
    1.    In General
    HRS § 658A-5 (Supp. 2010) provides in pertinent part that
    “an application for judicial relief under this chapter shall be
    made by motion to the court and heard in the manner provided by
    law . . . .”   With respect to the law, our appellate courts have
    held that “whenever material facts are in dispute in determining
    whether an arbitration award should be vacated, the circuit court
    should conduct an evidentiary hearing and render findings of fact
    and conclusions of law in support of granting or denying [a]
    motion to vacate [an] arbitration award.”         See Clawson, 71 Haw.
    at 
    79, 783 P.2d at 1232
    .      In Daiichi, this court reviewed the
    circuit court’s findings of fact and conclusions of law on a
    motion to vacate.    See 103 Hawai#i at 349 
    n.20, 82 P.3d at 435
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    n.20 (noting that the circuit court’s findings of fact were not
    clearly erroneous, but that its conclusion regarding waiver “was
    wrong as a matter of law[.]”).       In addition to Daiichi, Kay, 119
    Hawai#i at 
    222, 194 P.3d at 1184
    (holding that “an arbitrator’s
    failure to disclose her direct, personal involvement in ongoing
    fund-raising solicitations to one of the parties, while the
    arbitration is pending, creates an impression of partiality or
    possible bias”), Gadd v. Kelley, 
    66 Haw. 431
    , 442, 
    667 P.2d 251
    ,
    259 (1983) (holding that evidence sustained the circuit court’s
    written findings and conclusions in support of confirmation of an
    arbitration award that “at all times during the proceedings, the
    members of the arbitration panel acted in a fair and impartial
    manner[]”), and Brennan v. Stewarts’ Pharmacies, Ltd., 
    59 Haw. 207
    , 
    579 P.2d 673
    (1978) (affirming the circuit court’s
    conclusions in support of vacating an arbitration award on the
    bases of evident partiality and exceeding authority), all
    involved appellate court review of a circuit court’s findings of
    fact and conclusions of law regarding motions to vacate
    arbitration awards.
    More recently, in Low v. Minichino, 126 Hawai#i 99, 
    267 P.3d 683
    (App. 2011), the ICA held that a prospective home purchaser
    made a prima facie showing that an arbitration award was procured
    by fraud, warranting an evidentiary hearing on her motion to
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    vacate, and appropriately and remanded the case for an
    evidentiary hearing.     126 Hawai#i at 
    108, 267 P.3d at 692
    .
    2.   Application to This Case
    In this case, neither party requested an evidentiary
    hearing.   The circuit court then denied the motion to vacate
    without explaining the reasons for its ruling on the record and
    without entering findings of fact or conclusions of law.
    Material facts are in dispute, as discussed below; therefore,
    although not requested by the parties, the circuit court should
    have conducted an evidentiary hearing and rendered findings of
    fact and conclusions of law.      In addition to issues of fact
    regarding evident partiality that have been the focus of this
    appeal, the circuit court did not address whether there are
    disputes of material fact regarding fraud and exceeding
    authority, additional bases on which Nordic moved to vacate the
    Arbitration Award.    If there are, the circuit court must also
    determine those issues on remand.
    We now turn to issues that may arise during the evidentiary
    hearing on remand.
    C.    Disclosure Requirements Under HRS § 658A-12(a) and (b)
    1.   In General
    As noted in Daiichi at footnote 5, 103 Hawai#i at 330 
    n.5, 22 P.3d at 416
    n.5, “[t]he former HRS chapter 658 contained no
    express provision relating to an arbitrator’s duty to
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    disclose.”16   HRS § 658A-12 now specifically provides, in
    pertinent part:
    §658A-12 Disclosure by arbitrator. (a) Before accepting
    appointment, an individual who is requested to serve as an
    arbitrator, after making a reasonable inquiry, shall
    disclose to all parties to the agreement to arbitrate and
    arbitration proceeding and to any other arbitrators any
    known facts that a reasonable person would consider likely
    to affect the impartiality of the arbitrator in the
    arbitration proceeding, including:
    (1) A financial or personal interest in the outcome
    of the arbitration proceeding; and
    (2) An existing or past relationship with any of the
    parties to the agreement to arbitrate or the
    arbitration proceeding, their counsel or
    representatives, a witness, or another arbitrator.
    (b) An arbitrator has a continuing obligation to disclose
    to all parties to the agreement to arbitrate and arbitration
    proceeding and to any other arbitrators any facts that the
    arbitrator learns after accepting appointment which a
    reasonable person would consider likely to affect the
    impartiality of the arbitrator.
    . . . .
    HRS § 658A-12(a)-(b) (emphasis added).
    Therefore, under HRS § 658A-12(a), an arbitrator must make a
    reasonable inquiry before accepting appointment.            The Commentary
    to the Uniform Arbitration Act (UAA) (2001) (hereinafter
    “Commentary”), drafted by National Conference of Commissioners on
    Uniform State Laws, states as follows:
    Section 12(a) requires an arbitrator to make a “reasonable
    inquiry” prior to accepting an appointment as to any
    potential conflict of interests. The extent of this inquiry
    may depend upon the circumstances of the situation and the
    custom in a particular industry. For instance, an attorney
    in a law firm may be required to check with other attorneys
    16    In Daiichi, a non-neutral arbitrator acted in a manner that did
    not portray his close personal, professional, and financial relationships with
    a party and its counsel. See generally 103 Hawai#i at 
    329-31, 82 P.3d at 415-17
    .
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    in the firm to determine if acceptance of an appointment as
    an arbitrator would result in a conflict of interest on the
    part of that attorney because of representation by an
    attorney in the same law firm of one of the parties in
    another matter.
    Nat’l Conference of Comm’rs on Unif. State Laws, Uniform
    Arbitration Act (Last Revisions Completed Year 2000), 48 (Dec.
    13, 2000),
    http://www.uniformlaws.org/shared/docs/arbitration/arbitration_fi
    nal_00.pdf (emphasis added).
    According to the Commentary, what constitutes a reasonable
    inquiry varies depending on the circumstances, and whether the
    duty of reasonable inquiry has been violated is a question of
    fact.      After making a reasonable inquiry, the arbitrator must
    then disclose information that a reasonable person would consider
    likely to affect impartiality.          The Commentary further provides:
    Once an arbitrator has made a “reasonable inquiry” as
    required by Section 12(a), the arbitrator will be required
    to disclose only “known facts” that might affect
    impartiality. The term “knowledge” (which is intended to
    include “known”) is defined in Section 1(4) to mean “actual
    knowledge.”[17]
    
    Commentary, supra, at 48
    .         The arbitrator also has a continuing
    obligation to disclose such facts a reasonable person would
    consider likely to affect impartiality after appointment under
    HRS § 658A-12(b).18
    17    It is possible that an arbitrator would not discover facts a
    reasonable person would find likely to affect impartiality despite making a
    “reasonable inquiry.”
    18      We note that the diminished standard of disclosure allowed by this
    (continued...)
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    HRS § 658A-12 is a culmination of case law developed from
    the seminal United States Supreme Court case of Commonwealth
    Coatings Corp. v. Continental Casualty Co., 
    393 U.S. 145
    (1968),
    which we cited in Daiichi.         See 103 Hawai#i at 
    340-41, 82 P.3d at 426-27
    .      In Commonwealth, the United States Supreme Court
    addressed the circumstances under which the United States
    Arbitration Act § 10, 9 U.S.C. § 10(b),19 authorizes vacatur of
    an arbitration award for failure to disclose the existence of a
    close financial relationship between a neutral arbitrator and a
    party to the 
    arbitration. 393 U.S. at 146
    –48.      The neutral
    member of a three-arbitrator panel failed to disclose his
    engagement in periodic and significant business relations with
    one of the parties to the arbitration for approximately six years
    before the 
    arbitration. 393 U.S. at 146
    .     The United States
    (...continued)
    court in Daiichi for non-neutral arbitrators no longer applies due to the
    affirmative duty of disclosure in HRS § 658A-12. See 103 Hawai#i at 
    349-50, 82 P.3d at 435-36
    (Acoba, J., dissenting) (disagreeing with the majority that
    non-neutral arbitrators are subject to a different standard of disclosure that
    permits them to provide a broad, general disclosure, and opining that an award
    should be set aside when the disclosure is misleading and inadequate).
    19    At the relevant time, 9 U.S.C. § 10(b) provided, in pertinent
    part:
    In either of the following cases the United States court in
    and for the district wherein the award was made may make an
    order vacating the award upon the application of any party
    to the arbitration--
    . . .
    (b) Where there was evident partiality or corruption in the
    arbitrators, or either of them. . . .
    See 
    Commonwealth, 393 U.S. at 147
    n.1 (internal quotation marks omitted).
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    Supreme Court reversed the decision of the United States Court of
    Appeals for the First Circuit, which had affirmed the district
    court’s refusal to set aside the arbitration 
    award. 393 U.S. at 150
    .
    The Commentary discusses Commonwealth as follows:
    Members of the Court differed, however, on the standards for
    disclosure. Justice Black, writing for a four-judge
    plurality, concluded that disclosure of “any dealings that
    might create an impression of possible bias” or creating
    “even an appearance of bias” would amount to evident
    partiality. 
    Id. at 149.
    Justice White, in a concurrence
    joined by Justice Marshall, supported a more limited test
    which would require disclosure of “a substantial interest in
    a firm which has done more than trivial business with a
    party.” 
    Id. at 150.
    Three dissenting justices favored an
    approach under which an arbitrator’s failure to disclose
    certain relationships established a rebuttable presumption
    of partiality.
    The split of opinion in Commonwealth Coatings is reflected
    in many subsequent decisions addressing motions to vacate
    awards on grounds of “evident partiality” under federal and
    state law. A number of decisions have applied tests akin to
    Justice Black’s “appearance of bias” test. See, e.g., S.S.
    Co. v. Cook Indus., Inc., 
    495 F.2d 1260
    , 1263 (2d Cir. 1973)
    (applying FAA; failure to disclose relationships that “might
    create an impression of possible bias”). Some courts have
    introduced an objective element into the standard – that is,
    viewing the facts from the standpoint of a reasonable person
    apprised of all the circumstances. See, e.g., Ceriale v.
    AMCO Ins. Co., 
    48 Cal. App. 4th 500
    , 
    55 Cal. Rptr. 2d 685
                (1996)(finding that question is whether record reveals facts
    which might create an impression of possible bias in eyes of
    hypothetical, reasonable person).
    A greater number of other courts, mindful of the tradeoff
    between impartiality and expertise inherent in arbitration,
    have placed a higher burden on those seeking to vacate
    awards on grounds of arbitrator interests or relationships.
    See, e.g., Merit Ins. Co. v. Leatherby Ins. Co., 
    714 F.2d 673
    , 681 (7th Cir. 1983), cert. denied, 
    464 U.S. 1009
    , 
    104 S. Ct. 529
    , 
    78 L. Ed. 2d 711
    , modified, 
    728 F.2d 943
    (7th
    Cir. 1984) (applying FAA; circumstances must be “powerfully
    suggestive of bias”); Artists & Craftsmen Builders, Ltd. v.
    Schapiro, 
    232 A.D.2d 265
    , 
    648 N.Y.S.2d 550
    (1996) (stating
    that though award may be overturned on proof of appearance
    of bias or partiality, party seeking to vacate has heavy
    burden and must show prejudice).
    
    Commentary, supra, at 46-47
    .
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    As noted by the Commentary, there was no majority in
    Commonwealth regarding standards for disclosure, and subsequent
    case law has varied on disclosure requirements.           The former HRS
    chapter 658 also contained no disclosure requirement, and the
    common law tension noted in the Commentary is similarly reflected
    in Hawai#i cases on disclosure standards, as evidenced by the
    conflicting disclosure standards argued by Nordic and LPIHGC
    throughout this litigation.
    Regardless of any confusion that may have existed, the
    Hawai#i legislature adopted Section 12 of the UAA in its
    entirety.    Compare HRS § 658A-12 with 
    Commentary, supra, at 44-45
    (UAA section 12 is identical to HRS § 658A-12).           Thus,
    arbitrators in arbitrations governed by HRS chapter 658A are now
    required to follow the disclosure requirements of HRS § 658A-
    12(a).   In this regard, according to the Commentary to UAA
    Section 12(a):
    2. In view of the critical importance of arbitrator
    disclosure to party choice and perceptions of fairness and
    the need for more consistent standards to ensure
    expectations in this vital area, Section 12 sets forth
    affirmative requirements to assure that parties should
    [have] access to all information that might reasonably
    affect the potential arbitrator’s neutrality. Section 12 is
    the AAA/ABA Code of Ethics for Arbitrators in Commercial
    Disputes (1977), which embodies the principle that
    “arbitrators should disclose the existence of any interests
    or relationships which are likely to affect their
    impartiality or which might reasonably create the appearance
    of partiality or bias.” . . .
    The Drafting Committee decided to delete the
    requirement of disclosing “any” financial or personal
    interest in the outcome or “any” existing or past
    relationship and substituted the terms “a” financial or
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    personal interest in the outcome or “an” existing or past
    relationship. The intent was not to include de minimis
    interests or relationships. For example, if an arbitrator
    owned a mutual fund which as part of a large portfolio of
    investments held some shares of stock in a corporation
    involved as a party in an arbitration, it might not be
    reasonable to expect the arbitrator to know of such
    investment and in any event the investment might be of such
    an insubstantial nature so as not to reasonably affect the
    impartiality of the arbitrator.
    3. The fundamental standard of Section 12(a) is an
    objective one: disclosure is required of facts that a
    reasonable person would consider likely to affect the
    arbitrator’s impartiality in the arbitration proceeding.
    
    Commentary, supra, at 47-48
    .
    Thus, pursuant to HRS § 658A-12(a), although disclosure of
    de mininis interests or relationships is not required,
    arbitrators must at the outset disclose, then continually
    disclose throughout the course of an arbitration proceeding, any
    known facts that a reasonable person would consider likely to
    affect the arbitrator’s impartiality.
    With respect to the duty of disclosure, we also address
    several subissues of law.
    a.    “Counsel” Under HRS § 658A-12(a)(2) Does Not
    Include All Attorneys in a Law Firm
    The ICA’s ruling vacating the Arbitration Award cited to HRS
    § 658A-12(a)(2), which requires disclosure of relationships with
    a party’s “counsel.”     Nordic, mem. op. at 9.       The ICA construed
    “counsel” under HRS § 658A-12(a)(2) to include all attorneys
    within the law firms of attorneys representing parties to the
    arbitration.
    In doing so, the ICA relied heavily on VMI, 
    105 F. Supp. 2d 42
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    1118.   Nordic, mem. op. at 11-13.        VMI held that an arbitrator
    demonstrated a “reasonable impression of partiality” where he
    engaged in undisclosed ex parte discussions with VMI’s attorney
    that led to his role as a mediator in an unrelated matter
    involving that attorney during the pendency of the 
    arbitration. 105 F. Supp. 2d at 1120
    .      Although the federal district court
    stated that it was “convinced that . . . both VMI’s counsel and
    the Arbitrator were acting in good faith[,] . . . the
    nondisclosure of the discussion and appointment . . . was clearly
    a serious failing that warrants vacating the Arbitration 
    Award.” 105 F. Supp. 2d at 1123-24
    .      Although VMI was decided under HRS
    chapter 658, which contained no specific disclosure requirements,
    if decided now, the arbitrator’s nondisclosure of ex parte
    communications with a party’s attorney regarding his retention as
    a mediator in another case would clearly trigger HRS § 658A-
    12(a)(2), which requires disclosure of “relationship[s] with any
    of the parties to the agreement . . . [and] their counsel . . .
    [,]” as well as the continuing obligation of disclosure under HRS
    § 658A-12(b).
    The issue of law in this case, however, is whether “counsel”
    under HRS § 658A-12(a)(2) includes all attorneys in a law firm
    representing a party to the arbitration.         For the reasons below,
    we hold it does not.
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    No definition of “counsel” is provided in HRS chapter 658A.
    Black’s Law Dictionary, however, defines “counsel,” inter alia,
    as “[o]ne or more lawyers who represent a client[.]”            See Black’s
    Law Dictionary 401 (9th ed. 2009).        Thus, “counsel” under HRS §
    658A-12(a)(2) means the attorney representing the party.            In
    addition, the Commentary to UAA Section 12 distinguishes its use
    of the terms, “attorney,” “law firm,” and “counsel, and includes
    the phrase “[i]f the parties are represented by counsel or other
    authorized persons, the arbitrators can make such representations
    to those individuals.”     
    Commentary, supra, at 49
    (emphasis
    added).   Thus, “counsel” in this context does not mean all
    attorneys in a law firm.
    Moreover, construing “counsel” to include all attorneys
    within a law firm would contravene “the effectiveness of
    arbitration as a vehicle for the resolution of disputes[,]” which
    “depends in part upon the predictability of its efficiency.”
    Daiichi, 103 Hawai#i at 
    339, 82 P.3d at 425
    .         Many law firms now
    have multiple offices throughout the United States and also
    worldwide, with over 1000 attorneys.        Defining “counsel” to
    include all attorneys in a law firm would require arbitrators to
    ascertain and review the names of all attorneys of a law firm,
    and would most likely result in excessive preemptive disclosures
    of relationships with attorneys in the firm.          The continuing duty
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    of disclosure would also require an arbitrator to keep up with
    attorneys entering or leaving such law firms in order to satisfy
    the continuing duty of disclosure.
    Thus, as a matter of law, “counsel” under HRS § 658A-12 does
    not include all attorneys in the law firm of an attorney
    representing a party to an arbitration.
    b.     Pursuant to HRS § 658A-12(a), an Arbitrator
    Must Still Disclose Any Relationships that a
    Reasonable Person Would Consider Likely to
    Affect the Arbitrator’s Impartiality
    Although “counsel” refers only to the attorneys representing
    parties to an arbitration and not all attorneys in their firms,
    HRS § 658A-12(a) requires that an arbitrator disclose facts that
    a reasonable person would consider likely to affect the
    arbitrator’s impartiality.      Depending on the circumstances, such
    facts could include an arbitrator’s relationships with other
    attorneys within a law firm of counsel representing a party to
    the arbitration.     As the ICA stated in Kay, an “arbitrator’s
    failure to disclose to the parties any dealings that might create
    ‘an impression of possible bias’ is sufficient to support
    vacatur.”   119 Hawai#i at 
    226, 194 P.3d at 1188
    (emphasis added)
    (citations omitted).
    In this regard, the Texas Supreme Court held “that a neutral
    arbitrator selected by the parties or their representatives
    exhibits evident partiality . . . if the arbitrator does not
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    disclose facts which might, to an objective observer, create a
    reasonable impression of the arbitrator’s partiality.”
    Burlington Northern R. Co. v. TUCO Inc., 
    960 S.W.2d 629
    , 630
    (Tex. 1997).    In that case, a neutral arbitrator sitting on a
    panel of three failed to disclose his acceptance, during the
    course of the arbitration, of a substantial referral from the law
    firm of a non-neutral co-arbitrator appointed by one of the
    parties to the 
    arbitration. 960 S.W.2d at 630
    .      The neutral
    arbitrator had disclosed that the co-arbitrator’s law firm had
    twice retained him as an expert witness in relatively small
    matters that had concluded, but continued serving on the panel
    without disclosing the subsequent substantial 
    referral. 960 S.W.2d at 630-31
    .20
    Even though the co-arbitrator whose firm referred the matter
    to the arbitrator did not know about the referral and had no
    involvement in procuring it, and despite the argument that the
    relationship was “too indirect” because the law firm was neither
    a party to the arbitration nor counsel for a party, the Texas
    Supreme Court held “that a party who could have vetoed the
    arbitrator at the time of selection may disqualify the arbitrator
    20    The trial court had denied the motion to 
    vacate. 960 S.W.2d at 632
    . The court of appeals concluded that a factual issue regarding evident
    partiality existed, and remanded for a trial on that issue. 
    Id. The Texas
    Supreme Court found evident partiality, effectively acting as factfinder, a
    procedure we decline to 
    adopt. 960 S.W.2d at 639
    . In addition, although
    Burlington is factually distinguishable, we refer to it to outline possible
    facts to consider.
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    during the course of the proceedings based on a new conflict
    which might reasonably affect the arbitrator’s 
    impartiality.” 960 S.W.2d at 637
    .    In reaching this holding, the court explained
    that “[a]n objective observer could still reasonably believe that
    a person in [the arbitrator’s] position, grateful for the
    referral, may have been inclined to favor [the law firm] as an
    entity (and thus [the party it represented] indirectly) in the
    arbitration proceedings by siding with [the co-arbitrator whose
    firm referred him].”     
    Id. (noting that
    the arbitrator was moved
    to thank the co-arbitrator for the referral in the midst of the
    arbitration proceeding).      The majority in Burlington further
    opined that “the fact that a reasonable person could conclude
    that the referral might affect [the arbitrator’s] impartiality
    triggers the duty of disclosure[]” such that his failure to
    disclose the referral constitutes evident 
    partiality. 960 S.W.2d at 639
    (The court also “fully recognize[d] that reasonable people
    could debate whether the referral was likely to affect [the
    arbitrator’s] impartiality.”).
    2.    Application to This Case
    a.     The Arbitrator’s Retention as a Neutral By
    Attorneys of Law Firms Representing LPIHGC
    The Arbitrator knew of his retention as a neutral by
    attorneys of law firms representing LPIHGC.          Applying the law
    outlined above, on remand, the circuit court must address whether
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    a reasonable person would view the three referrals for
    contemporaneous work as neutral by members of LPIHGC’s law firms
    likely to affect the Arbitrator’s impartiality.          If so, the
    Arbitrator had a duty to disclose this information.
    b.   Carlsmith Ball’s Representation of the
    Arbitrator as Trustee of QLT
    LPIHGC asserts that the Arbitrator did not know of Carlsmith
    Ball’s representation of him in his capacity as trustee of the
    QLT.    In order to satisfy the duty of disclosure, however, HRS §
    658A-12(a) requires that an arbitrator “mak[e] a reasonable
    inquiry.”    Thus, if the circuit court finds that this
    relationship is of the nature that a reasonable person would
    consider likely to affect the Arbitrator’s impartiality, the
    Arbitrator had a duty of reasonable inquiry to ascertain and
    disclose the information.      In this case, there is no question
    that such information would have become “known” had an inquiry
    been made, as evidenced by the Arbitrator’s subsequent
    disclosure.
    With respect to whether there was a duty of disclosure, the
    ICA stated that “it was incumbent upon [the Arbitrator] to
    disclose this relationship with Carlsmith” because “[o]nly then
    could Nordic have evaluated whether Carlsmith’s representation of
    the QLT would affect Nordic’s decision on whether to select [the
    Arbitrator] . . . or sought further information . . . .”            Nordic,
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    mem. op. at 15 (citing Schmitz v. Zilveti, 
    20 F.3d 1043
    , 1047
    (9th Cir. 1994) (“The parties can choose their arbitrators
    intelligently only when facts showing potential partiality are
    disclosed.”)).     Haitsuka, the Carlsmith Ball attorney who
    directly handled the QLT matters, declared that he never
    communicated with the Arbitrator on any trustee issues or
    anything related to the arbitration, and had only spoken to the
    QLT’s executive officers and managers.          He also stated that
    Carlsmith Ball has not represented the Arbitrator in his
    individual capacity.       In addition, since 2002, the QLT
    apparently retained at least thirty-one law firms or attorneys,
    including Carlsmith Ball, and Carlsmith Ball apparently also
    represented parties with interests adverse to the QLT.
    Nordic raises questions, however, regarding the extent of
    the Arbitrator’s role and involvement in the QLT-Carlsmith
    litigation matters.21     In general, a trustee does not have any
    personal financial gain from trust litigation and has no personal
    21    For example, Nordic cites to Hawai#i Probate Rule 42(a) as the
    type of information it might have considered in its evaluation, which
    provides:
    An attorney employed by a fiduciary for an estate,
    guardianship, or trust represents the fiduciary as client as
    defined in Rule 503(a) of the Hawai#i Rules of Evidence and
    shall have all the rights, privileges, and obligations of
    the attorney-client relationship with the fiduciary insofar
    as the fiduciary is acting in a fiduciary role for the
    benefit of one or more beneficiaries or a ward.
    49
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    liability when sued as a trustee.22           Nordic asserts, however,
    that in determining whether an impression of partiality exists, a
    reasonable person might also consider the impact of a law firm’s
    representation of the trust in assuring continuation of the
    Arbitrator’s compensation as trustee.           See Beebe Med. Ctr., Inc.
    v. InSight Health Servs. Corp., 
    751 A.2d 426
    , 432-33 (Del. Ch.
    1999) (holding that an arbitrator’s failure to disclose that the
    same attorneys who were representing the arbitrator in unrelated
    litigation, which “he had over $100,000 riding on,” were also
    representing a party to the arbitration “is, in itself,
    sufficient to constitute evident partiality”).23
    The Arbitrator had a duty to disclose Carlsmith Ball’s
    representation of him as a QLT trustee if a reasonable person
    22    Restatement (Third) of Trusts § 106 (2012) provides:
    A trustee is personally liable:
    (1) on a contract entered into in the course of trust
    administration only if:
    (a) in so doing, the trustee committed a breach
    of trust; or
    (b) the trustee’s representative capacity was
    undisclosed and unknown to the third party; or
    (c) the contract so provides;
    (2) for a tort committed in the course of trust
    administration, or for an obligation arising from the
    trustee’s ownership or control of trust property, only
    if the trustee is personally at fault.
    23    There is no admissible evidence to substantiate Nordic’s
    allegation that the Arbitrator receives a six figure annual compensation as
    trustee of the QLT trust.
    50
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    would consider the actual relationship between the Arbitrator and
    Carlsmith Ball likely to affect his impartiality.             In other
    words, it is possible that facts discovered after an inquiry
    would not trigger the duty of disclosure, if a reasonable person
    would not consider such facts likely to affect an arbitrator’s
    impartiality.      Thus, upon remand, the circuit court must
    determine whether the Arbitrator’s duty of reasonable inquiry
    included a duty to ascertain the identities of attorneys and/or
    law firms representing the QLT.         If so, the circuit court must
    also determine whether a reasonable person would consider the
    actual relationship between the Arbitrator and Carlsmith Ball
    likely to affect his impartiality such that the Arbitrator
    violated his duty of disclosure by not disclosing Carlsmith
    Ball’s representation of him as trustee.
    D.    Effect of an Arbitrator’s Failure to Disclose
    1.     In General
    If an arbitrator fails to disclose facts that a reasonable
    person would consider likely to affect his impartiality, pursuant
    to HRS § 658A-12(d), “upon timely objection by a party, the court
    under section 658A-23(a)(2) may vacate an award.”24
    HRS § 658A-23 provides in relevant part as follows:
    (a)   Upon motion to the court by a party to an arbitration
    24    The issue of whether “may” actually gives the circuit court
    discretion to deny vacatur after finding evident partiality is addressed in
    Part III.F, below.
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    proceeding, the court shall vacate an award made in the
    arbitration proceeding if:
    (1) The award was procured by corruption, fraud, or
    other undue means;
    (2) There was:
    (A) Evident partiality by an arbitrator
    appointed as a neutral arbitrator;
    (B) Corruption by an arbitrator; or
    (C) Misconduct by an arbitrator prejudicing the
    rights of a party to the arbitration proceeding
    . . .
    (4) An arbitrator exceeded the arbitrator's powers;
    . . . .
    As noted in Daiichi, HRS § 658A-23(a)(2)(A) now limits the
    ground for vacating an award on the basis of “evident partiality”
    to the “arbitrator appointed as a neutral arbitrator.”            103
    Hawai#i at 
    339, 82 P.3d at 425
    .
    At first glance, it may seem that after a determination that
    an arbitrator failed to disclose a fact a reasonable person would
    consider likely to affect his impartiality, there must also be a
    separate finding that the arbitrator acted with “evident
    partiality” or bias before an award can be vacated.           As explained
    below, however, a failure to meet disclosure requirements under
    HRS § 658A-12(a) or (b) is equivalent to, or constitutes,
    “evident partiality” as a matter of law.
    The Commentary to UAA Section 23 merely states that “Section
    23(a)(2) is based on UAA Section 12(a)(2).         The reason ‘evident
    partiality’ is a grounds for vacatur only for a neutral
    arbitrator is because non-neutral arbitrators, unless otherwise
    agreed, serve as representatives of the parties appointing them.”
    
    Commentary, supra, at 79
    .      The Commentary’s discussion of what
    52
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    constitutes “evident partiality” occurs entirely in the comments
    regarding disclosure requirements under Section 12(a).            As
    reflected in the Commentary, quoted above in Part III.C.1, the
    differing views on the standards of disclosure parallel the
    differing views on what constitutes “evident partiality.
    This correlation between the standards of disclosure and
    “evident partiality” is also reflected in our case law.            As this
    court stated in Daiichi:
    Insofar as section 10(b) of the Federal Arbitration Act (9
    U.S.C. § 1 et seq.) is the federal counterpart of HRS §
    658–9(2), this jurisdiction’s appellate courts have
    consistently relied on federal case law in ascertaining what
    constitutes “evident partiality” under HRS § 658–9(2).
    What constitutes “evident partiality” sufficient to
    vacate an arbitration award is a difficult question.
    Under Hawai#i law, “evident partiality” sufficient to
    vacate an arbitration award may be demonstrated when a
    conflict of interest exists with the arbitrator. That
    is, when an arbitrator has a personal, professional,
    or business relationship with a party, its counsel,
    principal, or agent, a conflict of interest may arise
    sufficient to justify vacating that arbitration award.
    Hawai#i courts have explained that evident partiality
    not only exists when there is actual bias on the part
    of the arbitrator, but also when undisclosed facts
    demonstrate a “reasonable impression of partiality.”
    103 Hawai#i at 
    339-40, 82 P.3d at 425-26
    (quoting VMI, 105 F.
    Supp. 2d at 1124) (emphasis added) (internal citations omitted).
    HRS § 658A-12 has explicitly adopted a requirement to
    disclose facts a reasonable person would find likely to affect an
    arbitrator’s impartiality.      Pursuant to Daiichi, “evident
    partiality” exists not only when there is actual bias on the part
    of an arbitrator, “but also when undisclosed facts demonstrate a
    53
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    reasonable impression of partiality.”        103 Hawai#i at 
    340, 82 P.3d at 426
    (internal quotation marks and citations omitted).
    Therefore, a failure to disclose facts a reasonable person would
    consider likely to affect the arbitrator’s impartiality
    constitutes “evident partiality” under HRS § 658A-23(a)(2).
    We also point out a few additional sections within HRS
    chapter 658A that may become relevant in the circuit court’s
    evidentiary hearing on remand.       First, “[t]he burden of proving
    facts which would establish a reasonable impression of partiality
    rests squarely on the party challenging the award.”           103 Hawai#i
    at 
    339, 82 P.3d at 425
    (quoting Sheet Metal Workers Int’l Ass’n
    Local Union 420 v. Kinney Air Conditioning Co., 
    756 F.2d 742
    , 745
    (9th Cir. 1985)).    Also, HRS § 658A-12(e) provides, in relevant
    part:
    An arbitrator appointed as a neutral arbitrator who does not
    disclose a known, direct, and material interest in the
    outcome of the arbitration proceeding or a known, existing,
    and substantial relationship with a party is presumed to act
    with evident partiality under section 658A-23(a)(2).
    Finally, HRS § 658A-14(d)(2) (Supp. 2010) provides, in pertinent
    part:
    In a judicial, administrative, or similar proceeding, an
    arbitrator or representative of an arbitration organization
    is not competent to testify, and shall not be required to
    produce records as to any statement, conduct, decision, or
    ruling occurring during the arbitration proceeding, to the
    same extent as a judge of a court of this State acting in a
    judicial capacity. This subsection does not apply:
    . . .
    (2) To a hearing on a motion to vacate an award under
    section 658A-23(a)(1) or (2) if the movant establishes
    54
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    prima facie that a ground for vacating the award
    exists.
    Thus, an arbitrator can be called to testify at an evidentiary
    hearing only if a party establishes prima facie that a ground for
    vacatur exists.
    2.    Application to This Case
    LPIHGC repeatedly cites to the following excerpt from
    Daiichi:
    [t]he mere fact of a prior relationship is not in and of
    itself sufficient to disqualify arbitrators. The
    relationship between the arbitrator and the party’s
    principal must be so intimate–personally, socially,
    professionally, or financially—as to cast serious doubt on
    the arbitrator’s impartiality. If all arbitrators’
    relationships came into question, finding qualified
    arbitrators would be a difficult, sometimes impossible,
    task.
    (quoting 103 Hawai#i at 
    342, 82 P.3d at 428
    (alteration in
    original) (quoting 
    Washburn, 895 F. Supp. at 399
    )).
    This principle is, however, inapplicable to this case as
    Daiichi addressed non-neutral arbitrators under a statutory
    scheme that contained no explicit disclosure requirements.
    Although non-neutral arbitrators are now held to the same
    standard of disclosure as neutral arbitrators, vacatur for
    evident partiality under HRS § 658A-23(a)(2)(C) applies only when
    a neutral arbitrator fails to make the required disclosures.25
    25    According to the Commentary to UAA Section 12, “[a] party-
    appointed, non-neutral arbitrator’s failure to disclose would be covered under
    the corruption and misconduct provisions of Section 23(a)(2) because in most
    cases it is presumed that a party arbitrator is intended to be partial to the
    side which appointed that person.” 
    Commentary, supra, at 49
    .
    55
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    Thus, upon remand, Nordic bears the burden of proving
    evident partiality, i.e., the failure to disclose facts that a
    reasonable person would consider likely to have affected the
    Arbitrator’s impartiality.
    We note that LPIHGC’s assertion that the ICA improperly
    applied the presumption under HRS § 658A-12(e) in vacating the
    award lacks merit.    Contrary to LIPHGC’s assertion, the ICA’s
    Memorandum Opinion expressly states that “[t]his presumption . .
    . does not apply where the failure to make required disclosures
    concerns the arbitrator’s relationship to a party’s counsel.”
    Nordic, mem. op. at 10 n.4 (citing HRS §§ 658A-12(d),
    658A23(a)(2)(A)).
    E.   Timeliness and Waiver of Objections
    1.    In General
    As noted earlier, HRS § 658A-12(d) provides “[i]f the
    arbitrator did not disclose a fact as required by subsection (a)
    or (b), upon timely objection by a party, the court under section
    658A-23(a)(2) may vacate an award.”        In addition, a party who has
    actual or constructive knowledge of a relationship of the
    arbitrator requiring disclosure but “fails to raise a claim of
    partiality . . . prior to or during the arbitration proceeding is
    deemed to have waived the right to challenge the decision based
    on ‘evident partiality.’”      Daiichi, 103 Hawai#i at 345-46, 82
    56
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    P.3d at 431-32 (“In the arbitration context, waiver has been
    defined as consisting of knowledge, actual or constructive, in
    the complaining party of the tainted relationship or interest of
    the arbitrator and the failure to act on that knowledge.”)
    (internal quotations and citations omitted).
    As noted in Daiichi at footnote 17, “the question [of]
    whether a valid waiver exists is generally a question of fact,
    [however] ‘when the facts are undisputed it may become a question
    of law.’” 103 Hawai#i at 346 
    n.17, 82 P.3d at 432
    n.17 (quoting
    Hawaiian Homes Comm’n v. Bush, 
    43 Haw. 281
    , 286 (Terr. 1959)).
    2.      Application to This Case
    To determine whether the initial disclosure put the parties
    on notice of the relationships, the ICA analyzed the Arbitrator’s
    use of the present perfect tense in his disclosure, in which he
    stated, “[s]ince retirement, I have served as a neutral for
    counsel and members of their law firms[,]” and found that it
    referred only to “engagements completed in the past.”            Nordic,
    mem. op. at 17.    The ICA also found the following:
    [W]hile [the Arbitrator’s] initial disclosure provided some
    notice of his role as a neutral arbitrator in cases
    involving the parties’ counsel, it failed to make any
    reference, or provide any notice, of his role as a trustee
    of the QLT and Carlsmith Ball’s representation of the QLT.
    Thus, unlike the issue of [the Arbitrator’s] work as an
    arbitrator in unrelated arbitrations involving the Carlsmith
    Ball and Starn O’Toole firms, the issue of [the
    Arbitrator’s] role as a trustee of the QLT and Carlsmith
    Ball’s representation of the QLT was not raised at all in
    [the Arbitrator’s] initial disclosure.
    LPIHGC argued, however, that the Arbitrator’s initial
    57
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    disclosure (“Since retirement, I have served as a neutral . . .
    .”) “is in present-perfect tense[]” and “denotes that the
    Arbitrator’s work as a neutral began in the past, continued
    thereafter, and may still be continuing.”         (emphasis omitted).
    The ICA concluded that “[t]o the extent that there is no showing
    that Nordic was aware of [the Arbitrator’s] contemporaneous work
    as a neutral with Carlsmith Ball and Starn O’Toole prior to
    issuance of the Award, Nordic has not waived its right to claim
    evident partiality.”     Nordic, mem. op. at 17.       The meaning of the
    initial disclosure is a disputed question of fact that can be
    addressed by the circuit court on remand if appropriate.
    In addition, this court has recognized that “[a] respectable
    number of federal jurisdictions have invoked the waiver principle
    under circumstances in which the complaining party knew or should
    have known of the potential partiality of an arbitrator but
    failed to raise an objection to the arbitrator’s appointment
    prior to the arbitration decision.”        103 Hawai#i at 
    346, 82 P.3d at 432
    (citing cases from the 1st, 2nd, 3rd, and 8th circuits).
    In addition, courts do not endorse the “wait and see approach.”
    103 Hawai#i at 
    348, 82 P.3d at 434
    (citing Hobet Mining, Inc. v.
    Int’l Union, United Mine Workers of Am., 
    877 F. Supp. 1011
    , 1019
    (S.D.W.Va. 1994) (“[W]here information about an arbitrator is not
    known in advance, but could have been ascertained by more
    58
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    thorough inquiry or investigation, a post-award challenge
    suggests that nondisclosure is being raised merely as a ‘tactical
    response to having lost the arbitration’ or an inappropriate
    attempt to seek a ‘second bite at the apple’ because of
    dissatisfaction with the outcome.”) (citations omitted)).
    Nordic never responded to LPIHGC’s questions regarding when
    its representatives or its attorneys discovered Carlsmith Ball’s
    representation of the Arbitrator as trustee of the QLT.            Notably,
    only Oshiro’s declaration asserting lack of knowledge was
    submitted with Nordic’s motion to vacate; declarations were not
    submitted by Nordic’s other counsel in the arbitration hearings.
    Due to the lack of an evidentiary hearing, there are no
    findings regarding the actual or constructive knowledge of
    Nordic’s representatives or counsel, including when Nordic’s
    representatives or other counsel actually discovered the
    Arbitrator’s position as a trustee of the QLT, and Carlsmith
    Ball’s representation of him in that capacity, assuming the
    Arbitrator’s duty of reasonable inquiry required disclosure of
    such facts, as discussed previously.          There are also no findings
    as to when Nordic or its other attorneys learned of the
    Arbitrator’s additional retention as a neutral by other attorneys
    in LPIHGC’s counsel’s law firms.          Therefore, on remand, if
    necessary, the circuit court can determine the sufficiency of the
    59
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    initial disclosure, Nordic’s actual or constructive knowledge,
    and the timeliness of Nordic’s objection to determine whether
    Nordic waived its right to claim evident partiality.
    F.   Circuit Court Discretion Under HRS § 658A-12(d)
    1.    In General
    Finally, HRS § 658A-12(d) provides that “(i)f the arbitrator
    did not disclose a fact as required by subsection (a) or (b),
    upon timely objection by a party, the court under section
    658A-23(a)(2) may vacate an award.”         As noted by the Commentary
    to UAA Section 12(d), “[c]ourts also are given wider latitude in
    deciding whether to vacate an award under Section 12(c)[26] and
    (d) that is permissive in nature (an award “may” be vacated)
    rather than Section 23(a) which is mandatory (a court “shall”
    vacate an award).”    
    Commentary, supra, at 50
    .
    2.    Application to This Case
    Nordic brought its motion to vacate under HRS § 658A-23(a),
    citing its mandatory “shall vacate an award” language.            If the
    circuit court reaches this point of the analysis on remand, it
    has discretion under HRS § 658A-12(d) to decide whether or not to
    grant the motion to vacate.      Any such ruling of the circuit court
    26   HRS § 658A-12(c) provides:
    If an arbitrator discloses a fact required by subsection (a)
    or (b) to be disclosed and a party timely objects to the
    appointment or continued service of the arbitrator based
    upon the fact disclosed, the objection may be a ground under
    section 658A-23(a)(2) for vacating an award made by the
    arbitrator.
    60
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    under HRS 658A-12(d) will be reviewed under an abuse of
    discretion standard.
    IV.    Conclusion
    This court stated in Daiichi:
    It is generally considered that parties resort to
    arbitration to settle disputes more expeditiously and
    inexpensively than by a court action; and also that the
    objective is to have disputes considered by arbitrators, who
    are familiar with the problem, in a less formal and
    combative environment. Thus, it must be deemed that the
    primary purpose of arbitration is to avoid litigation.
    103 Hawai#i at 
    339, 82 P.3d at 425
    (quoting Mars Constructors,
    
    Inc., 51 Haw. at 334
    , 460 P.2d at 318-19).
    As further noted in Daiichi,
    The arbitration process functions best when an amicable and
    trusting atmosphere is preserved and there is voluntary
    compliance with the decree, without need for judicial
    enforcement. This end is best served by establishing an
    atmosphere of frankness at the outset, through disclosure by
    the arbitrator of any financial transactions which he has
    had or is negotiating with either of the parties. In many
    cases the arbitrator might believe the business relationship
    to be so insubstantial that to make a point of revealing it
    would suggest he is indeed easily swayed, and perhaps a
    partisan of that party. But if the law requires the
    disclosure, no such imputation can arise. And it is far
    better that the relationship be disclosed at the outset,
    when the parties are free to reject the arbitrator or accept
    him with knowledge of the relationship and continuing faith
    in his objectivity, than to have the relationship come to
    light after the arbitration, when a suspicious or
    disgruntled party can seize on it as a pretext for
    invalidating the award.
    103 Hawai#i at 
    341, 82 P.3d at 427
    (quoting Commonwealth
    
    Coatings, 393 U.S. at 150-52
    (White, J., concurring)).
    HRS chapter 658A now imposes clear standards for disclosure.
    Prompt and continuous disclosures, whether or not required, will
    better serve the efficiency goals of arbitration by helping to
    61
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    avoid motions to vacate and lengthy judicial review, as in this
    case.
    In the instant case, however, it is for the circuit court as
    factfinder, not an appellate court, to determine whether
    reasonable inquiry and disclosure standards were met, and if not,
    whether the Arbitration Award should be vacated for this or any
    other reason alleged.     Although entry of findings of fact and
    conclusions of law are not required on all motions to vacate as
    long as the circuit court’s reasoning is clearly stated on the
    record, due to the numerous issues in this case, to allow
    appropriate appellate review, the circuit court is to conduct an
    evidentiary hearing and render findings of fact and conclusions
    of law.
    Accordingly, we vacate the ICA’s Judgment on Appeal and
    remand to the circuit court for further proceedings consistent
    with this opinion.
    Terence J. O’Toole,               /s/ Paula A. Nakayama
    Judith Ann Pavey, and
    John P. Manaut                    /s/ Sabrina S. McKenna
    for petitioner
    /s/ Richard W. Pollack
    Kenneth R. Kupchak,
    Anna H. Oshiro,                   /s/ Steven S. Alm
    Robert H. Thomas,
    and Mark M. Murakami              /s/ Karl K. Sakamoto
    for respondent
    62
    

Document Info

Docket Number: SCWC-11-0000350

Filed Date: 7/23/2015

Precedential Status: Precedential

Modified Date: 7/23/2015

Authorities (20)

In the Matter of the Arbitration Between Sanko S.S. Co., ... , 495 F.2d 1260 ( 1973 )

Merit Insurance Company v. Leatherby Insurance Company A/K/... , 728 F.2d 943 ( 1984 )

Jean Schmitz Leonard Schmitz v. Carlos J. Zilveti, III ... , 20 F.3d 1043 ( 1994 )

Merit Insurance Company v. Leatherby Insurance Company A/K/... , 714 F.2d 673 ( 1983 )

Sheet Metal Workers International Association Local Union ... , 756 F.2d 742 ( 1985 )

Washburn v. McManus , 895 F. Supp. 392 ( 1994 )

Brennan v. Stewarts' Pharmacies, Ltd. , 59 Haw. 207 ( 1978 )

Mars Constructors, Inc. v. Tropical Enterprises, Ltd. , 51 Haw. 332 ( 1969 )

Ruf v. Honolulu Police Department , 89 Haw. 315 ( 1999 )

Beebe Medical Center, Inc. v. InSight Health Services Corp. , 751 A.2d 426 ( 1999 )

Schmidt v. Pacific Benefit Services, Inc. , 113 Haw. 161 ( 2006 )

Tatibouet v. Ellsworth , 99 Haw. 226 ( 2002 )

Mr. & Mrs. Doe Parents No. 1 v. State, Department of ... , 100 Haw. 34 ( 2002 )

Gadd v. Kelley , 66 Haw. 431 ( 1983 )

Burlington Northern Railroad v. TUCO Inc. , 960 S.W.2d 629 ( 1997 )

Low v. MINICHINO , 126 Haw. 99 ( 2011 )

Kay v. Kaiser Foundation Health Plan, Inc. , 119 Haw. 219 ( 2008 )

In Re the Arbitration Between Clawson & Habilitat, Inc. , 71 Haw. 76 ( 1989 )

Hobet Mining, Inc. v. International Union, United Mine ... , 877 F. Supp. 1011 ( 1994 )

Valrose Maui, Inc. v. MacLyn Morris, Inc. , 105 F. Supp. 2d 1118 ( 2000 )

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