Smith v. Delaware North , 449 Md. 371 ( 2016 )


Menu:
  • Brenda Smith v. Delaware North Companies, et al., No. 103, September Term, 2015. Opinion
    by Greene, J.
    EVIDENCE — ADMISSIBILITY                     OF     CONSENT         ORDERS        —    HEALTH
    OCCUPATIONS ARTICLE § 14-410
    Md. Code (1981, 2014 Repl. Vol., 2015 Cum. Supp.), § 14-410 of the Health Occupations
    Article generally prohibits the admission, as evidence in a criminal or civil action, a consent
    order entered into between the Board of Physicians and a physician. This prohibition is not
    limited to tort actions for medical malpractice. The admission of any portion of such a consent
    order into evidence constitutes reversible error. Under the circumstances, it is clear that defense
    counsel’s emphasis on the consent order and the disciplinary action underlying the consent
    order led the jury to consider legally inadmissible evidence, which prejudiced the plaintiff.
    Circuit Court for Baltimore City
    Case No. 24C-14-002519                   IN THE COURT OF APPEALS
    Argued: June 1, 2016
    OF MARYLAND
    No. 103
    September Term, 2015
    ______________________________________
    BRENDA SMITH
    v.
    DELAWARE NORTH COMPANIES, ET AL.
    Barbera, C.J.
    Greene
    Adkins
    McDonald
    Hotten
    Rodowsky, Lawrence F. (Retired,
    Specially Assigned)
    Battaglia, Lynne A. (Retired, Specially
    Assigned),
    JJ.
    ______________________________________
    Opinion by Greene, J.
    ______________________________________
    Filed: August 19, 2016
    In the instant case, we address whether Md. Code (1981, 2014 Repl. Vol., 2015
    Cum. Supp.), § 14-410 of the Health Occupations Article (“HO”) bars the admission of a
    Board of Physicians’ consent order as evidence in a civil or criminal proceeding. Brenda
    Smith (“Smith”) filed a workers’ compensation claim seeking compensation benefits from
    Delaware North Companies and its insurer (collectively “Delaware North”) for a full knee
    replacement. At issue was whether the injury Smith sustained at work caused her to need
    knee replacement surgery. During a jury trial in the Circuit Court for Baltimore City, Smith
    presented the expert testimony of Dr. Kevin McGovern. To impeach Dr. McGovern’s
    credibility, Delaware North sought to admit a consent order that Dr. McGovern entered
    into with the Maryland Board of Physicians (“the Board”). Over a timely objection, the
    trial court admitted into evidence a portion of that consent order. We conclude it was legal
    error to do so. HO § 14-410 serves generally as a statutory bar to the admission of a Board
    of Physicians’ consent order into evidence in a civil or criminal action.
    FACTUAL AND PROCEDURAL BACKGROUND
    On September 7, 2012, Smith slipped on the floor in the course of her employment
    as a cook at Camden Yards. She landed on her left knee when she fell. A few weeks after
    the fall, Smith sought medical attention from Dr. Thomas Whitten. An MRI of her left
    knee revealed that she had torn the posterior horn of the medial meniscus1 and that she had
    1
    The medial meniscus is the “crescentic intraarticular cartilage of the knee joint attached
    to the medial border of the upper articular surface of the tibia occupying the space
    surrounding the contacting surfaces of the femur and tibia.” STEDMAN’S MEDICAL
    DICTIONARY 1184 (Thomas L. Stedman ed., 28th ed. 2006).
    medial2 compartment arthritis. Smith initially sought conservative treatment from Dr.
    Whitten in the form of cortisone shots. Dr. Whitten also recommended that Smith undergo
    an arthroscopic procedure. After Dr. Whitten’s retirement, Smith transferred her care to
    Dr. Kenneth Tepper. Dr. Tepper recommended that Smith undergo unicompartmental knee
    arthroplasty.3 Next, Smith visited Dr. Mark Cohen at Maryland Orthropedics, P.A. on
    November 11, 2013. Dr. McGovern, another practitioner at Maryland Orthropedics, P.A.
    saw Smith on February 18, 2014. Both Dr. Cohen and Dr. McGovern recommended Smith
    undergo a full left knee replacement.
    On January 28, 2014, Smith filed a workers’ compensation claim requesting an
    authorization for a total left knee replacement. The Workers’ Compensation Commission
    denied her claim after it held a hearing on April 4, 2014. Smith filed a petition for judicial
    review of the Workers’ Compensation Commission’s denial of her claim in the Circuit
    Court for Baltimore City and requested a jury trial. On November 24, 2014, Smith filed a
    “Motion In Limine to Exclude Certain Testimony from Kevin McGovern, M.D.” to prevent
    Delaware North from raising questions at trial about any professional disciplinary action
    taken against Dr. McGovern.4 Smith also sought to exclude portions of Dr. McGovern’s
    2
    STEDMAN’S MEDICAL DICTIONARY 1167 (Thomas L. Stedman ed., 28th ed. 2006)
    describes the term “medial” as “[r]elating to the middle or center; nearer to the median or
    midsagittal plane.”
    3
    Unicompartmental refers to one compartment of the knee, rather than the full knee.
    4
    The disciplinary action involved a consent order that Dr. McGovern entered into with the
    Board on July 2, 2012. Upon the Board’s issuance of charges, a physician has the right to
    an evidentiary hearing before a hearing officer or to settle the charges without an
    evidentiary hearing by entering into a consent order. See HO § 14-405 and HO § 14-401.1.
    2
    de bene esse deposition where defense counsel inquired into the disciplinary charges
    against Dr. McGovern.5 She argued in her motion that HO § 14-410 “expressly prohibits
    A consent order is a “Final Order” of the Board. See COMAR 10.32.02.02(B)(16). As Dr.
    McGovern’s consent order notes, when a physician enters into a consent order with the
    Board, the physician waives his or her “right to appeal any adverse ruling of the Board”
    which a physician is generally entitled to after an evidentiary hearing. Pursuant to HO §
    14-411.1, “[a] description of any disciplinary action taken by the Board or a disciplinary
    panel against a licensee within the most recent 10-year period that includes a copy of the
    public order” will be disclosed on the licensee’s public individual profile maintained by
    the Board. Hence, any consent order is posted on a physician’s public profile for 10 years.
    5
    During Dr. McGovern’s de bene esse deposition, defense counsel asked, “what’s the
    current status of your medical license in Maryland?” Dr. McGovern responded, “I have no
    restrictions on my license.” The following line of questioning followed:
    [Defense Counsel]: Well, aren’t you currently on probation?
    [Plaintiff’s Counsel]: Objection. And I’ll object to any line of questioning
    that have (sic) to do with any type of probation or investigations.
    [Defense Counsel]: Okay. I understand. But doctor, aren’t you currently on
    probation?
    [Dr. McGovern]: On the advice of my attorney I’m not allowed to answer
    that question.
    ***
    [Defense Counsel]: Well, you’re on probation in Maryland for the next two
    years, right?
    [Dr. McGovern]: Again, on the advice of my attorney I’m not allowed to
    answer that question.
    [Defense Counsel]: Doctor, isn’t it true that you were also fined ten thousand
    dollars by the Maryland Board of Physicians for failure to meet the standard
    of care?
    [Plaintiff’s Counsel]: I’m going to object to that question as not being
    relevant and also it being known that those questions are not permissible in
    this – type of setting and nothing to do with the case.
    [Defense Counsel]: I understand you have a continuing objection. But
    Doctor, isn’t it true that you were also fined ten thousand dollars by the
    Maryland Board of Physicians for failure to meet [the] standard of care?
    3
    the introduction of such evidence in any collateral proceeding such as an appeal from a
    workers’ compensation commission claim.”6
    [Dr. McGovern]: On the advice of my attorney I’m not allowed to answer
    that question.
    [Defense Counsel]: Okay. Could I have this marked, please?
    (McGovern Exhibit 1 [the consent order] was marked for purposes of
    identification.)
    [Defense Counsel]: Doctor, I’m handing you what has been marked for
    identification purposes as Defense 1. Do you recognize that?
    [Dr. McGovern]: On the advice of my attorney I’m not allowed to answer
    that question.
    [Defense Counsel]: I understand that your attorney doesn’t want you to
    answer any substantive questions regarding the status of your license or your
    probation, but could you just identify what this document is.
    [Plaintiff’s Counsel]: I’m going to object to your request for him to identify
    what the object is . . . . because it’s not relevant to the case at hand and will
    not be submittable (sic) in any way and will be a motion subject (sic) in
    limine.
    [Defense Counsel]: I understand. But we could allow the judge to make that
    ruling.
    [Plaintiffs’s Counsel]: I’m going to object to any questions regarding this
    consent order, any further questions regarding it.
    [Defense Counsel]: Understood. Doctor, do you know what this document
    is?
    [Dr. McGovern]: On the advice of my attorney I’m not allowed to answer
    questions.
    In response to defense counsel’s continued questioning regarding the consent order and
    the consent order’s substantive contents, Dr. McGovern continued to respond that he
    was not allowed to answer the question on the advice of his attorney.
    6
    HO § 14-410 provides in pertinent part:
    4
    On December 11, 2014, a jury trial was held in the Circuit Court for Baltimore City
    to answer the question of whether Smith’s knee replacement surgery was causally related
    to the accidental injury she suffered on September 7, 2012. Prior to jury selection, the trial
    judge heard the parties’ arguments regarding Smith’s “Motion In Limine to Exclude
    Certain Testimony from Kevin McGovern, M.D.” Smith argued that the admission of the
    consent order would violate HO § 14-410(a). The trial judge disagreed and stated, “I do
    agree with [d]efense counsel that the stating (sic) of the consent order in effect is a
    stipulation of the parties that it’s okay to be used.” 7 She explained, “it’s an exception to
    the medical review committee privilege8 as we’re referring to it.”
    Once the trial judge determined that the consent order was admissible, she provided
    Smith with an opportunity to argue whether the admission of the consent order was “more
    substantially prejudicial than probative of the issue of whether Dr. McGovern is telling us
    (a) Except by the express stipulation and consent of all parties to a proceeding
    before the Board, a disciplinary panel, or any of its other investigatory
    bodies, in a civil or criminal action:
    (1) The proceedings, records, or files of the Board, a disciplinary panel, or
    any of its other investigatory bodies are not discoverable and are not
    admissible in evidence; and
    (2) Any order passed by the Board or disciplinary panel is not admissible in
    evidence.
    7
    Smith’s brief explains that the trial court concluded that Dr. McGovern signing the
    consent order was an “express stipulation and consent” to the consent order being used in
    a civil or criminal proceeding. HO § 14-410(a).
    8
    It appears that the trial judge was referring to the privilege applicable to the Board’s
    “proceedings, records, or files” and “[a]ny order passed by the Board” under HO § 14-
    410(a) rather than the medical review committee privilege that arises under HO § 1-401(d).
    5
    facts that are relevant to Ms. Smith’s case.”9 Smith noted that even though Dr. McGovern
    was on probation pursuant to the consent order, his license to practice medicine was still
    in good standing and that Dr. McGovern was still qualified to treat patients and offer expert
    testimony. Smith then argued that questioning on the disciplinary action would confuse
    and mislead the jury about the merits of the case, which involved the narrow issue of
    whether Smith’s workplace injury caused her need for knee replacement surgery.
    Therefore, Smith contended that the probative value of the consent order and disciplinary
    action was substantially outweighed by their prejudicial effect.
    The trial judge ruled that
    [i]t appears to this [c]ourt that the probative value of going into the
    disciplinary action against Dr. McGovern is outweighed by the prejudicial
    effect of the possible confusion of the jury. However, there’s no question in
    my mind that the question about the status of his license, that should be asked.
    Now, how far that question is allowed to go will depend on the answers Dr.
    McGovern gives. If I understand from the written submissions, Dr.
    McGovern’s license is authorized only in the case that he obey the terms of
    the consent order.
    Thus, the trial judge granted, in part, Smith’s “Motion In Limine to Exclude Certain
    Testimony from Kevin McGovern, M.D.” and excluded the portions of Dr. McGovern’s
    de bene esse deposition that referenced the disciplinary charges against him. She, however,
    allowed “the Defense to introduce the consent order showing that there are restrictions on
    [Dr. McGovern’s] license.” In response, Smith asked that the admission of the consent
    9
    Md. Rule 5-403 provides: “Although relevant, evidence may be excluded if its probative
    value is substantially outweighed by the danger of unfair prejudice, confusion of the issues,
    or misleading the jury, or by considerations of undue delay, waste of time, or needless
    presentation of cumulative evidence.”
    6
    order “be limited to the conclusions of law and the order that sets forth the conditions in
    [Dr. McGovern’s] probation” rather than the whole consent order which details the facts
    of each disciplinary charge against Dr. McGovern. The trial judge agreed with Smith and
    limited the submission of the consent order to the last six pages, excluding the first
    seventeen pages of the order. The last six pages of the consent order begin with the Board’s
    “Conclusions of Law,” which state:
    Based on the foregoing Findings of Fact, the Board concludes as a matter of
    law that [Dr. McGovern’s] actions and inactions, as set forth above,
    constitute a failure to meet the appropriate standards for the delivery of
    quality medical care, in violation of H.O. § 14-404(a)(22); and a failure to
    keep adequate medical records, in violation of H.O. § 14-404(a)(40). The
    charges under H.O. § 14-404(a)(23), of willfully submitting false statements
    to collect fees for which services are not provided, and H.O. § 14-404(a)(19),
    of grossly overutilizing health care services, are dismissed.
    These pages of the consent order also set forth the conditions of Dr. McGovern’s two year
    probation10 and disclosed that the consent order “is considered a PUBLIC
    DOCUMENT[.]”         The page that contains Dr. McGovern’s signature is entitled,
    “CONSENT” and states:
    I, Kevin McGovern, M.D., acknowledge that I am represented by counsel
    and have consulted with counsel before entering into this Consent Order. By
    this Consent and for the purpose of resolving the issues raised by the Board,
    10
    During his period of probation, Dr. McGovern was required to: (1) “pay a civil fine of
    $10,000[;]” (2) complete a “Board approved one-on-one tutorial in medical ethics[;]” (3)
    complete a “3,000-word paper regarding the therapeutic use of sciatic nerve blocks[;]” (4)
    complete a “Board-approved course or one-on-one tutorial in medical recordkeeping[;]”
    (5) complete a “Board-approved billing course[;]” (6) complete a “comprehensive Board-
    approved course or one-on-one tutorial of significant duration in conservative orthopedic
    pain management treatment[;]” and (7) meet with a Board-approved mentor at least two
    times for comprehensive peer reviews upon successful completion of the above-referenced
    courses.
    7
    I agree and accept to be bound by the foregoing Consent Order and its
    conditions.
    I acknowledge the validity of this Consent Order as if entered into after the
    conclusion of a formal evidentiary hearing in which I would have had the
    right to counsel, to confront witnesses, to give testimony, to call witnesses
    on my own behalf, and to all other substantive and procedural protections
    provided by law. I agree to forego my opportunity to challenge these
    allegations. I acknowledge the legal authority and jurisdiction of the Board
    to initiate these proceedings and to issue and enforce this Consent Order. I
    affirm that I am waiving my right to appeal any adverse ruling of the Board
    that I might have filed after any such hearing.
    I sign this Consent Order after having an opportunity to consult with counsel,
    voluntarily and without reservation, and I fully understand and comprehend
    the language, meaning and terms of the Consent Order.
    After the court addressed the parties’ motions, a jury was selected and trial began.
    Smith was the first witness to testify. She testified on her own behalf as to the injuries she
    suffered and the recommendations of her doctors. Next, Smith presented expert witness
    testimony by playing a redacted version of Dr. McGovern’s video deposition for the jury.11
    Dr. McGovern testified as follows:
    [Plaintiff’s Counsel]: Now, you said you reviewed Dr. Cohen’s notes prior
    to your examination of Ms. Smith; is that correct?
    [Dr. McGovern]: Yes.
    [Plaintiff’s Counsel]: Did you also look at his impression and his diagnosis
    of what her injury was?
    [Dr. McGovern]: Of course.
    [Plaintiff’s Counsel]: And what was his diagnosis of her injury?
    [Dr. McGovern]: Aggravation of pre-existing medial compartment arthritis
    of her left knee related to the injury of September 7th, 2012.
    11
    The video deposition was redacted to reflect the trial court’s pre-trial ruling to exclude
    defense counsel’s questioning of Dr. McGovern regarding the disciplinary charges against
    him.
    8
    ***
    [Plaintiff’s Counsel]: And what were the – what was shown by the x-rays?
    [Dr. McGovern]: That she had degenerative arthritis, severe in her left knee
    and moderate in her right knee.
    [Plaintiff’s Counsel]: And what were the results of the – when you reviewed
    the MRI, what were the results of Ms. Smith’s MRI?
    [Dr. McGovern]: Again, it showed degenerative changes and it showed a tear
    of her medial meniscus in her left knee . . . . The menisci, the medial and
    lateral meniscus, the medial is on the inner part of the joint, the lateral is on
    the outer part of the joint. The medial part is the part of your knee that would
    touch your other knee if you put your knees together . . . . In this case[,]
    there’s a tear in the back portion of the meniscus, the posterior horn of the
    meniscus, which is the most common place for menisci to tear when they
    tear. The medial is the most common place for it to tear. The lateral
    meniscus on the outside of the knee doesn’t tear nearly as frequently as does
    the one on the inner aspect of the knee. And most meniscal tears are caused
    by some sort of twisting injury to the knee.
    [Plaintiff’s Counsel]: And Ms. Brenda Smith, she would – had both of those
    positive showings on the MRI as far as her left knee is concerned?
    [Dr. McGovern]: It showed that she had a tear of the posterior horn of her
    medial meniscus as well as arthritis in her knee.
    [Plaintiff’s Counsel]: And as far as the arthritis is concerned, the MRI
    classified that as – how did the MRI classify that arthritis in the findings?
    Would it be correct to say that they said mild degenerative arthritic changes?
    [Dr. McGovern]: Well, it says in the lateral meniscus – meniscus it shows
    mild degenerative change without definite tear. And then in the medial
    meniscus it shows mild degeneration of the meniscus. That is a little bit
    different than the arthritis itself. Again that’s what they’re talking about in
    the menisci being mildly degenerated. We know from the x-ray that she has
    fairly significant arthritis in her knee.
    ***
    [Plaintiff’s Counsel]: Can someone have arthritis and not need a knee
    replacement?
    [Dr. McGovern]: Oh absolutely. You’re looking at one right now, I have
    arthritis in one of my knees and I don’t need a knee replacement.
    9
    [Plaintiff’s Counsel]: And can arthritis in someone’s knee, can that be
    aggravated by a trauma?
    [Dr. McGovern]: Absolutely.
    [Plaintiff’s Counsel]: And can you just explain to the ladies and gentlemen
    of the jury how a trauma could aggravate pre-existing arthritis?
    [Dr. McGovern]: Well, in a simplistic way, it’s possible that that could just
    be the straw that breaks the camel’s back. At some point something happens
    that makes a joint become painful and symptomatic. In this particular case
    the mostly (sic) likely scenario is that she had arthritis in her knee. She had
    mild degeneration of her menisci, but when she had the fall she ended up
    tearing her medial meniscus [as] the result of the fall. That tear then
    aggravates and inflames the joint and causes the knee to become
    symptomatic, the arthritis to become symptomatic. In a young healthy
    person with no arthritis you could go in there with the arthroscope and repair
    or remove the damaged meniscus, and the symptoms would go away. But
    unfortunately once the knee is arthritic, such as this one, then taking care of
    the meniscus, fixing it or removing it doesn’t solve the problem. Because
    the arthritis, once it becomes inflamed and symptomatic, stays symptomatic.
    So she would need something more significant than an arthroscopy for a torn
    meniscus, she would need a knee replacement to make her symptoms go
    away.
    ***
    [Plaintiff’s Counsel]: And what is your diagnosis as to after, you know,
    reviewing the history, reviewing the MRIs, looking at your notes, Dr.
    Cohen’s notes, the x-rays, what is your diagnosis of what the cause of her
    current condition is and what’s the cause of the need for the left knee
    replacement?
    [Dr. McGovern]: Well, it’s my belief that she had arthritis in her knee that
    wasn’t symptomatic before this injury. That this injury caused her to tear her
    medial meniscus which caused an aggravation of her arthritis and has caused
    her to remain symptomatic as a result of that. The only solution for her
    problem as a result of this injury of September 7th, 2012 now is to have the
    knee replacement. Nothing less than that will work. She’s already had
    conservative treatment. She’s had Cortisone shots and gel injections into her
    knee of lubricants, called viscosupplementation, none of which have solved
    her problem and none of which probably would. And at this point a knee
    replacement is the only thing that would resolve her symptoms she now has
    as a result of her injury of September 2012.
    10
    [Plaintiff’s Counsel]: And that opinion is – diagnosis is based within a
    reasonable degree of medical probability?
    [Dr. McGovern]: Yes or I would haven’t (sic) said it.
    [Plaintiff’s Counsel]: Did you have the opportunity to review a letter from
    Dr. Cohen dated January 21st, 2014?
    [Dr. McGovern]: Yes.
    [Plaintiff’s Counsel]: In that letter did Dr. Cohen detail his opinion of Ms.
    Smith’s left knee condition in that letter?
    [Dr. McGovern]: It did.
    [Plaintiff’s Counsel]: And what was his opinion?
    [Dr. McGovern]: The same as mine.
    ***
    [Plaintiff’s Counsel]: Now, Ms. Smith was also diagnosed or I should say
    seen by a Dr. Becker; are you familiar with Dr. Becker?12
    [Dr. McGovern]: I know who Dr. Becker is, yes.
    [Plaintiff’s Counsel]: And have you had a chance to look at his report and his
    addendum to his report?
    [Dr. McGovern]: I have.
    [Plaintiff’s Counsel]: And what is your understanding of Dr. Becker’s role
    in this case?
    [Dr. McGovern]: He performed an independent medical evaluation for the
    defense.
    [Plaintiff’s Counsel]: And in reviewing his report is there anything
    significant that you disagree with?
    [Plaintiff’s Counsel]: I think we disagree on the fact that she needs a knee
    replacement as a result of her injury. We agree that she has arthritis that was
    aggravated by the accident.
    12
    Dr. Larry Becker was defense counsel’s expert witness.
    11
    On cross-examination, defense counsel asked, “can you state to a reasonable degree of
    professional certainty whether or not Ms. Smith would have needed a knee replacement
    even if she hadn’t slipped at work?” Dr. McGovern responded:
    No, I can’t say a hundred percent whether she would or wouldn’t have.
    Again, she wasn’t symptomatic before this injury. There’s no way of
    knowing at what point she would or wouldn’t become symptomatic in the
    future. There’s a possibility she would have needed a knee replacement in
    the future with or without this injury, but I can’t say when it would be or for
    sure it would be.
    After Dr. McGovern’s deposition was played, the trial judge admitted into evidence Dr.
    McGovern’s curriculum vitae. The defense presented the testimony of its expert witness,
    Dr. Larry Becker, via video deposition. Next, the court admitted into evidence Dr.
    Becker’s curriculum vitae and the Workers’ Compensation Commission’s Order resulting
    from the administrative proceeding. The trial judge also granted, over Smith’s objection,
    defense counsel’s request to move into evidence the last six pages of the Board’s consent
    order against Dr. McGovern.
    The parties rested and the trial judge gave the jury a series of instructions on the
    law. After the jury instructions were given, the parties gave closing arguments. Defense
    counsel repeatedly mentioned the consent order in his closing argument:
    Bringing up this whole aggravation argument is what’s meant to confuse you,
    because they have to come up with something different than their expert . . . .
    [Smith’s Counsel] would indicate that there’s a piece of evidence [the
    consent order] that you’ll review in conjunction with their expert from Dr.
    McGovern. Please read that document and decide whether you believe
    anything that individual told you today, because when he was asked about
    his medical license, he said everything was just fine. He wasn’t truthful.
    He’s on probation currently for ethical problems involved in workers’
    compensation claims and he’s who they hired . . . . Dr. McGovern’s
    disciplinary action, being on probation, I mean, look at the fine that was
    12
    levied against him for unethical practices in workers’ compensation claims,
    but yet you should believe him? His entire testimony should be disregarded
    . . . . Was Dr. McGovern’s testimony consistent? Nope. The consent order
    shows the inconsistencies in his testimony about the status of his medical
    license. Whether the witness’ testimony was contradicted by evidence. Once
    again, the order that you’re going to read from the Maryland Board of
    Physicians completely contradicts and puts into question his truthfulness, his
    honesty, his integrity, his ethics. And they want you to believe this
    gentleman . . . . But just think in your own mind, would you or would you
    (sic) have a loved one go to a doctor for treatment that’s been disciplined by
    the Maryland Board of Physicians, that’s on probation for ethical problems,
    would you ever in your wildest dreams send your loved one to that provider?
    But yet they want you to rely upon him in this claim. It’s insulting to this
    entire system.
    And for that reason I would ask on behalf of my client that you affirm the
    decision of the Commission, [and] check the box “No.”
    During rebuttal, Smith’s counsel attempted to respond to the statements made by defense
    counsel during his closing argument:
    Now, I realize that defense counsel has submitted into evidence a disciplinary
    action against Dr. McGovern and it’s - - he is on probation . . . . So you think
    to yourself, you say, all right, Dr. McGovern got disciplined, he must have
    done something wrong, he is on probation. Well, when people are on
    probation, when they are being disciplined . . . . You make sure you tow the
    line, you make sure you don’t get in trouble, because if you do, you’re going
    to have to - - have the consequences, and Dr. McGovern is in that exact
    situation right now. So he’s not making any mistakes. He’s following the
    book, he’s following the rules, because he is on probation and that’s
    something to take into consideration when you weigh his credibility.
    After jury deliberations, the jury returned and responded “no” to the question: “‘Is Brenda
    Smith’s knee replacement surgery causally related to the accidental injury suffered on
    September 7, 2012,’ yes or no?” Based on this jury verdict, the trial judge affirmed the
    decision of the Workers’ Compensation Commission.
    13
    On December 23, 2014, Smith filed a “Motion for a New Trial.” Initially, on April
    1, 2015, another trial judge granted Smith’s “Motion for a New Trial” but subsequently
    denied Smith’s motion in an “Order Correcting and Replacing the Court’s Prior Order” on
    June 24, 2015. The court explained that HO § 14-410(a) “only applies to civil trials
    involving tort actions for medical malpractice and thus is inapplicable to this case.”
    Smith noted an appeal to the Court of Special Appeals on July 9, 2015. Pending the
    appeal and prior to any proceedings in that court, we granted certiorari, Smith v. Delaware
    North Companies, 
    446 Md. 290
    , 
    132 A.3d 193
    (2016), to answer the following questions:
    1. Does the privilege set forth under § 14-410 of the Health Occupations
    Article (“H.O.”) bar the admission of evidence of a Board of Physicians
    [c]onsent [o]rder to impeach a physician who is offering testimony as an
    expert witness?
    2. Was the privilege set forth under § 14-410 intended to be strictly limited
    to medical malpractice actions?
    For the reasons stated below, we shall answer the first question in the affirmative and the
    second question in the negative.
    STANDARD OF REVIEW
    The issues before this Court arise out of the trial court’s admission as evidence at trial
    of the consent order and its subsequent denial of Smith’s motion for new trial. The trial
    court based both of these rulings on its interpretation of HO § 14-410. Questions of
    statutory interpretation are purely legal inquires, which we review de novo. Reier v. State
    Dep’t of Assessments & Taxation, 
    397 Md. 2
    , 26, 
    915 A.2d 970
    , 984 (2007).
    “The cardinal rule of statutory interpretation is to give effect to the legislative
    purpose or policy.” State Dep’t of Assessments & Taxation v. Md.-Nat’l Capital Park &
    14
    Planning Comm’n, 
    348 Md. 2
    , 13, 
    702 A.2d 690
    , 696 (1997). In ascertaining legislative
    intent, “we look first to the language of the statute, giving it its natural and ordinary
    meaning.” Scriber v. State, 
    437 Md. 399
    , 410, 
    86 A.3d 1260
    , 1266 (2014). Where the plain
    language of the statute is unambiguous, we end our inquiry as to legislative intent and
    “apply the statute as written, without resort to other rules of construction.” Griffin v.
    Lindsey, 
    444 Md. 278
    , 287, 
    119 A.3d 753
    , 758 (2015). We have also stated that:
    We neither add nor delete language so as to reflect an intent not evidenced in
    the plain and unambiguous language of the statute, and we do not construe a
    statute with forced or subtle interpretations that limit or extend its
    application.
    We [] do not read statutory language in a vacuum, nor do we confine strictly
    our interpretation of a statute’s plain language to the isolated section alone.
    Rather, the plain language must be viewed within the context of the statutory
    scheme to which it belongs, considering the purpose, aim, or policy of the
    Legislature in enacting the statute. We presume that the Legislature intends
    its enactments to operate together as a consistent and harmonious body of
    law, and, thus, we seek to reconcile and harmonize the parts of a statute, to
    the extent possible consistent with the statute’s object and scope.
    Merchant v. State, 
    448 Md. 75
    , 94–95, 
    136 A.3d 843
    , 855 (2016). Additionally, we
    presume that “‘the Legislature intends its enactments to operate . . . such that no part
    of the statute is rendered meaningless or nugatory.’” Fisher v. Eastern Corr. Inst.,
    
    425 Md. 699
    , 707, 
    43 A.3d 338
    , 343 (2012) (quoting Smack v. Dep’t of Health and
    Mental Hygiene, 
    378 Md. 298
    , 306, 
    835 A.2d 1175
    , 1179 (2003)).
    DISCUSSION
    HO § 14-410 governs the issue of whether the Board of Physician’s consent order
    entered into by Dr. McGovern was admissible as evidence in the instant case. The parties,
    15
    however, offer competing interpretations of this statute. HO § 14-410 provides in pertinent
    part:
    (a) Except by the express stipulation and consent of all parties to a proceeding
    before the Board, a disciplinary panel, or any of its other investigatory bodies,
    in a civil or criminal action:
    (1) The proceedings, records, or files of the Board, a disciplinary panel, or any
    of its other investigatory bodies are not discoverable and are not admissible in
    evidence; and
    (2) Any order passed by the Board or disciplinary panel is not admissible in
    evidence.
    (b) This section does not apply to a civil action brought by a party to a
    proceeding before the Board or a disciplinary panel who claims to be aggrieved
    by the decision of the Board or the disciplinary panel.
    The Statutory Privilege Pursuant to HO § 14-410
    Smith argues that HO § 14-410(a) creates what she calls “the board proceedings
    privilege.” The language of HO § 14-410 is clear and unambiguous. As Smith argues, the
    plain language of HO § 14-410(a) prevents the admission or discovery of, “in a civil or
    criminal action[,] . . . [t]he proceedings, records, or files of the Board, a disciplinary panel,
    or any of its other investigatory bodies” and the discovery of “[a]ny order passed by the
    Board or disciplinary panel.” Smith is also correct in her assertion that HO § 14-410
    provides only two exceptions to this privilege.          Pursuant to HO § 14-410(a): “The
    proceedings, records, or files of the Board, a disciplinary panel, or any of its other
    investigatory bodies” and the discovery of “[a]ny order passed by the Board or disciplinary
    panel” may be used “in a civil or criminal action” if all parties to the Board proceeding or
    disciplinary panel expressly stipulate and consent to its use. HO § 14-410(b) provides a
    second exception: these privileged materials may also be used in “a civil action brought by
    a party to a proceeding before the Board or a disciplinary panel who claims to be aggrieved
    16
    by the decision of the Board or the disciplinary panel.” The trial court’s determination that
    “the [signing] of the consent order in effect is a stipulation of the parties that it’s okay to
    be used” does not fall under either statutory exception.
    Both Dr. McGovern and the Board signed the consent order and these signatures
    indicate the parties’ agreement to the terms of the order. As the consent order notes, by
    agreeing to the terms of the order, a physician acknowledges that he freely agrees to be
    bound by the terms of the consent order and is aware that he waives certain rights by
    settling the charges against him without an evidentiary hearing. Nowhere on the page
    entitled “CONSENT” or anywhere else in the consent order does it state that agreeing to
    the terms of the consent order also indicates consent to its admissibility or discoverability
    “in a civil or criminal action.” HO § 14-410. The plain language of HO § 14-410 requires
    “the express stipulation and consent of all parties to a proceeding” before any “proceedings,
    records or files of the Board” or “[a]ny order passed by the Board or disciplinary panel”
    can be admitted “in a civil or criminal action.” It is clear that Dr. McGovern’s signature
    on the “CONSENT” page does not rise to the level of an “express stipulation and consent”
    to anything other than agreement to be bound by the terms of the consent order. Thus, we
    conclude that the trial judge erred in ruling that the signing of the consent order constituted
    an exception to the privilege provided under HO § 14-410.
    As noted above, there are only two exceptions to the privilege set forth under HO §
    14-410. Contrary to Delaware North’s characterization of the consent order as permissible
    impeachment evidence, HO § 14-410 does not contain an exception for the use of
    “proceedings, records or files of the Board” or “[a]ny order passed by the Board or
    17
    disciplinary panel” to be used to impeach the credibility of a witness. To read in an
    impeachment exception would impermissibly “reflect an intent not evidenced in the plain
    and unambiguous language of the statute” and “construe the statute with forced or subtle
    interpretations that . . . extend its application.” Kushell v. Dep’t of Nat. Res., 
    385 Md. 563
    ,
    576–77, 
    870 A.2d 186
    , 193 (2005) (quoting Price v. State, 
    378 Md. 378
    , 387, 
    835 A.2d 1221
    , 1226 (2003)). Therefore, we hold that the plain language of HO § 14-410 bars the
    admission of the consent order to impeach the credibility of a physician who is offering
    testimony as an expert witness. 13
    The Public Nature of the Consent Order
    Delaware North’s contention that the consent order’s classification as a public
    document removes it from the ambit of HO § 14-410 is also without merit. As previously
    discussed, HO § 14-410 provides two statutory exceptions. Neither of these exceptions
    allows parties to a disciplinary proceeding of the Board to waive the protections provided
    under HO § 14-410 by signing a document containing a public document disclosure.
    Although HO § 14-410(a) allows privileged materials to be used if all parties to the Board
    proceeding or disciplinary panel expressly stipulate and consent to its use, contrary to
    13
    Even where the plain meaning of the statute is clear, “the resort to legislative history is
    a confirmatory process.” Smith v. State, 
    399 Md. 565
    , 578, 
    924 A.2d 1175
    , 1182 (2007).
    Our interpretation of HO § 14-410 is consistent with the statute’s legislative purpose. See
    Certain Underwriters at Lloyd’s, London v. Cohen, 
    785 F.3d 886
    , 894 (4th Cir. 2015)
    (“Barring the admission of Board disciplinary orders in later civil and criminal actions
    encourages physicians to cooperate during Board proceedings. Such cooperation
    strengthens the Board’s ability to conduct proceedings that are thorough and fair, and
    thereby advances the Board’s efforts to protect the health and safety of the public.”).
    18
    Delaware North’s belief, agreeing that a consent order is a public document does not
    amount to an express stipulation and consent as to the order’s use at trial. To adopt
    Delaware North’s view would invite a “forced or subtle interpretation” of the exception
    provided in HO § 14-410(a). Fangman v. Genuine Title, LLC, 
    447 Md. 681
    , 691, 
    136 A.3d 772
    , 778 (2016).
    In Certain Underwriters at Lloyd’s, London v. Cohen, the Fourth Circuit addressed
    the same argument that Delaware North puts forth: agreeing to enter into a consent order
    which is a public document14 renders the order and the underlying circumstances of the
    14
    HO § 14-411.1 provides:
    (a) In this section, “health maintenance organization” has the meaning stated
    in § 19-701 of the Health-General Article.
    (b) The Board shall create and maintain a public individual profile on each
    licensee that includes the following information:
    (1) A summary of charges filed against the licensee, including a copy of the
    charging document, until a disciplinary panel has taken action under § 14-
    404 of this subtitle based on the charges or has rescinded the charges.
    (2) A description of any disciplinary action taken by the Board or a
    disciplinary panel against the licensee within the most recent 10-year period
    that includes a copy of the public order;
    (3) A description in summary form of any final disciplinary action taken by
    a licensing board in any other state or jurisdiction against the licensee within
    the most recent 10-year period;
    (4) The number of medical malpractice final court judgments and arbitration
    awards against the licensee within the most recent 10-year period for which
    all appeals have been exhausted as reported to the Board;
    (5) A description of a conviction or entry of a plea of guilty or nolo
    contendere by the licensee for a crime involving moral turpitude reported to
    the Board under § 14-416 of this subtitle; and
    (6) Medical education and practice information about the licensee including:
    (i) The name of any medical school that the licensee attended and the
    date on which the licensee graduated from the school;
    (ii) A description of any internship and residency training;
    19
    (iii) A description of any specialty board certification by a recognized
    board of the American Board of Medical Specialties or the American
    Osteopathic Association;
    (iv) The name of any hospital where the licensee has medical
    privileges as reported to the Board under § 14-413 of this subtitle;
    (v) The location of the licensee’s primary practice setting; and
    (vi) Whether the licensee participates in the Maryland Medical
    Assistance Program.
    (c) In addition to the requirements of subsection (b) of this section, the Board
    shall:
    (1) Provide appropriate and accessible Internet links from the Board's
    Internet site:
    (i) To the extent available, to the appropriate portion of the Internet
    site of each health maintenance organization licensed in this State
    which will allow the public to ascertain the names of the physicians
    affiliated with the health maintenance organization; and
    (ii) To the appropriate portion of the Internet site of the American
    Medical Association;
    (2) Include a statement on each licensee’s profile of information to be taken
    into consideration by a consumer when viewing a licensee’s profile,
    including factors to consider when evaluating a licensee’s malpractice data,
    and a disclaimer stating that a charging document does not indicate a final
    finding of guilt by a disciplinary panel; and
    (3) Provide on the Board’s Internet site:
    (i) Notification that a person may contact the Board by telephone,
    electronic mail, or written request to find out whether the number of
    medical malpractice settlements involving a particular licensee totals
    three or more with a settlement amount of $150,000 or greater within
    the most recent 5-year period as reported to the Board; and
    (ii) A telephone number, electronic mail address, and physical address
    through which a person may contact the Board to request the
    information required to be provided under item (i) of this item.
    (d) The Board:
    (1) On receipt of a written request for a licensee’s profile from any person,
    shall forward a written copy of the profile to the person;
    (2) Shall maintain a Web site that serves as a single point of entry where all
    physician profile information is available to the public on the Internet; and
    (3) On receipt of a verbal, electronic, or written request in accordance with
    subsection (c)(3) of this section, shall provide the information within 2
    business days of the request.
    20
    order admissible in a court 
    proceeding.15 785 F.3d at 893
    −94. Certain Underwriters at
    Lloyd’s, London involved a physician who had entered into a consent order with the 
    Board. 285 F.3d at 888
    –89. In the consent order, the physician agreed to a three-month suspension
    followed by a five-year period of probation. 
    Id. The consent
    order also contained a
    provision providing that the consent order “shall be a public document.”              Certain
    Underwriters at Lloyd’s, 
    London, 785 F.3d at 893
    . The physician’s disability insurer then
    brought suit against the physician for misrepresentations he made on his insurance
    application regarding the disciplinary actions he faced. The Fourth Circuit reversed the
    magistrate judge’s decision to admit the physician’s consent order at trial. It explained that
    based on the plain language of HO § 14-410, “solely by the ‘express stipulation and consent
    of all parties to a proceeding before the Board’ can a Board order be admitted into evidence
    in a civil proceeding like this one.” 
    Id. (e) The
    Board shall provide a mechanism for the notification and prompt
    correction of any factual inaccuracies in a licensee’s profile.
    (f) The Board shall include information relating to charges filed against a
    licensee by a disciplinary panel and any final disciplinary action taken by a
    disciplinary panel against a licensee in the licensee’s profile within 10 days
    after the charges are filed or the action becomes final.
    (g) This section does not limit the Board’s authority to disclose information
    as required under § 14-411 of this subtitle.
    15
    The Fourth Circuit had diversity jurisdiction over the case in Certain Underwriters at
    Lloyd’s, London. In diversity cases, the Fourth Circuit considers the questions before it
    “as the state court would do if confronted with the same fact pattern.” Certain
    Underwriters at Lloyd’s, 
    London, 785 F.3d at 892
    (citing Roe v. Doe, 
    28 F.3d 404
    , 407
    (4th Cir. 1994)).
    21
    It further concluded that the fact “[t]he Consent Order states on its face that it ‘shall
    be a public document’ under the Maryland Public Information Act” does not “somehow
    render it admissible in a judicial proceeding.” 
    Id. The Fourth
    Circuit elaborated:
    [The Maryland Public Information Act] “allows generally for the inspection
    and receipt of copies of public records.” Waterkeeper Alliance, Inc. v. Md.
    Dep’t of Agric., 
    439 Md. 262
    , [268,] 
    96 A.3d 105
    , 108 (2014). Each
    disciplinary order is also publicly available on the Internet. See Md. Code
    Ann., Health Occ. §§ 14–411.1(b)–(d)(2) (requiring the Board to “create and
    maintain a public individual profile” on each licensed physician, available to
    the public on the Internet, which includes “[a] description of any disciplinary
    action taken by the Board . . . within the most recent 10–year period” and
    “includes a copy of the public order”). But nothing in either the Public
    Information Act or Title 14 of the Health Occupations Article requires that
    public documents be admissible in judicial proceedings.
    Certain Underwriters at Lloyd’s, 
    London, 785 F.3d at 893
    −94 (footnote omitted). This
    logic is similarly applicable to the case sub judice. “That a document is public does not
    remove it from the purview of the rules of evidence, or a statute explicitly governing its
    admissibility.” Certain Underwriters at Lloyd’s, 
    London, 785 F.3d at 894
    . Although
    Delaware North does not contend that the public nature of a document removes it “from
    the purview of the rules of evidence,” its argument ignores the fact that HO § 14-410
    explicitly governs the admissibility of Dr. McGovern’s consent order. 
    Id. Delaware North
    also argues that HO § 14-410 does not bar the admission of the
    consent order into evidence because HO § 14-411 permits the disclosure of a physician’s
    general licensure information. It refers specifically to HO § 14-411(c), which states in
    pertinent part:
    Nothing in this section shall be construed to prevent or limit the disclosure
    of: (1) General licensure, certification, or registration information maintained
    22
    by the Board, if the request for release complies with the criteria of § 4-333
    of the General Provisions Article; . . .
    From this, Delaware North reasons that the trial court properly admitted the redacted
    consent order which it claims only disclosed the general licensure status of Dr. McGovern’s
    medical license. Smith counters that HO § 14-411(c) is irrelevant and that HO § 14-411(c)
    does not override HO § 14-410. Smith further asserts that Delaware North’s interpretation
    improperly makes the term “disclosure” synonymous with the term “admission.” The
    Board’s disclosure of “[g]eneral licensure, certification, or registration information” does
    not equate to the “admission” of the consent order. We agree with Smith that the issuance
    of the consent order itself does not constitute “[g]eneral licensure, certification, or
    registration information” but rather, “it is evidence of discipline.” Delaware North’s
    interpretation renders HO § 14-410 nugatory. Under Delaware North’s interpretation,
    consent orders would be admissible into evidence even though HO § 14-410(a)(2) plainly
    states: “Any order passed by the Board or disciplinary panel is not admissible in evidence.”
    (emphasis added).
    HO § 14-411(c)(1) provides: “Nothing in this section shall be construed to prevent or
    limit the disclosure of . . . [g]eneral licensure, certification, or registration information
    maintained by the Board.”      The request for the release of the “[g]eneral licensure,
    certification, or registration information maintained by the Board” must also “compl[y]
    with the criteria of § 4-333 of the General Provisions Article [(“GP”).]” GP § 4-333 is a
    provision within the Maryland Public Information Act (“the MPIA”). It sets forth the
    23
    information a custodian of a public record may or may not disclose with regard to “the
    licensing of an individual in an occupation or a profession.” GP § 4-333.
    The ambiguity in the otherwise plain language of HO § 14-411(c) arises in the
    following language because it is unclear whether it governs only disclosure of records by
    the Board or disclosure of records by anyone who makes a proper request under the MPIA,
    including parties to a civil or criminal action: “[n]othing in this section shall be construed
    to prevent or limit the disclosure of . . . [g]eneral licensure, certification, or registration
    information maintained by the Board.” When language is ambiguous “we must look to
    other indicia to ascertain the intent of the General Assembly, including the relevant
    statute’s legislative history, the context of the statute within the broader legislative scheme,
    and the relative rationality of competing constructions.” Twigg v. State, 
    447 Md. 1
    , 24,
    
    133 A.3d 1125
    , 1139 (2016) (internal quotations omitted).
    The legislative history of HO § 14-411 provides valuable insight into the legislative
    intent of HO § 14-411(c). The predecessor statute to HO § 14-411(c)(1) was HO § 14-
    510.1(c). See 1991 Md. Laws, Chap. 55. HO § 14-510.1(c) was enacted by Chapter 237
    of the Acts of 1990 via Senate Bill 138. The Senate Economic and Environmental Affairs
    Committee Bill Analysis on Senate Bill 138 (1990) (“Bill Analysis”), indicates that the
    bill:
    Authorizes the Board to disclose certain licensing information as provided in
    the State Government Article, including the name, address, business
    telephone number, educational and occupational background, and
    professional qualifications of a licensee, any orders and findings resulting
    from formal disciplinary actions against a licensee, and any evidence of
    financial responsibility of a licensee.
    24
    (emphasis added). The Bill Analysis further explains that “[d]uring the 1989 revision of
    the Board’s statute, a provision to permit the Board to release information in accordance
    with the State Government Article was inadvertently omitted.” This reveals that the
    Legislature intended HO § 14-411(c) to apply to the Board’s disclosure of “[g]eneral
    licensure, certification, or registration information maintained by the board” when the
    Board receives a request pursuant to the MPIA. HO § 14-411(c) does not, as Delaware
    North contends, apply to the disclosure of the items set forth in HO § 14-411(c) by parties
    in a civil or criminal action.
    That HO § 14-411(c) applies only to the Board’s disclosure of general licensure
    information comports with the principles of statutory construction because it allows HO §
    14-411(c) and HO § 14-410 to be “construed together and harmonized.” State v. Roshchin,
    
    446 Md. 128
    , 141, 
    130 A.3d 453
    , 461 (2016). HO § 14-411(c) allows the Board to disclose
    general licensure information in the interest of public policy. See Fioretti v. Maryland
    State Bd. of Dental Examiners, 
    351 Md. 66
    , 76, 
    716 A.2d 258
    , 263 (1998) (explaining that
    the purpose of the MPIA is “to provide the public the right to inspect the records of the
    State government or of a political subdivision”). Disclosure by the Board pursuant to HO
    § 14-411 does not interfere or prevent compliance with HO § 14-410 which prohibits, with
    limited exceptions, the admission in any civil or criminal action, “[t]he proceedings,
    records, or files of the Board, [or] a disciplinary panel” and “[a]ny order passed by the
    Board or disciplinary panel” in the interest of “encourag[ing] physicians to cooperate
    during Board proceedings.” HO § 14-410(a); Certain Underwriters at Lloyd’s, 
    London, 785 F.3d at 894
    .
    25
    The Applicability of HO § 14-410 to All Civil and Criminal Actions
    In the Circuit Court’s order denying Smith’s motion for a new trial, it concluded that
    HO § 14-410(a) “only applies to civil trials involving tort actions for medical malpractice
    and thus is inapplicable to this case.” Similarly, Delaware North argues that the trial court
    properly admitted the consent order because HO § 14-410 is applicable only where the
    civil action arises out of matters addressed by the Board. Delaware North cites Unnamed
    Physician v. Comm’n on Med. Discipline, 
    285 Md. 1
    , 
    400 A.2d 396
    (1979), where this
    Court analyzed the predecessor statute to HO § 1-401, Art. 43, § 134A. Delaware North
    claims that this Court’s conclusion regarding the legislative intent of HO § 1-401 in
    Unnamed Physician offers insight into the legislative intent of HO § 14-410. In Unnamed
    Physician, the Commission on Medical Discipline16 issued subpoenas duces tecum to
    members of a hospital review committee in the course of its investigation into the medical
    practices of a physician. In the context of HO § 1-401, this Court concluded that “it appears
    probable that the words ‘civil action’ were intended to mean a tort action for medical
    malpractice.” Unnamed 
    Physician, 285 Md. at 12
    , 400 A.2d at 402.
    Delaware North also cites St. Joseph Med. Ctr., Inc. v. Cardiac Surgery Assocs., P.A.,
    
    392 Md. 75
    , 
    896 A.2d 304
    (2006) to support its interpretation that HO § 14-410 only
    applies to certain types of civil actions. It explains that St. Joseph Med. Ctr., Inc., which
    involved a dispute between physicians over the discovery of documents covered by the
    medical review committee privilege of HO § 1-401(d), stands for the proposition that the
    16
    The Commission on Medical Discipline was the predecessor agency to the Board of
    Physicians.
    26
    privilege of HO § 14-410 covers only “a civil action against the physician.” (emphasis in
    brief).
    Delaware North’s reliance on these cases is misplaced. Rather, both Unnamed
    Physician and St. Joseph Med. Ctr., Inc. support Smith’s assertion that the privilege of HO
    § 14-410 applies to her appeal of a Workers’ Compensation Commission decision. In fact,
    this Court explicitly stated in Unnamed Physician that “judicial review of the decision of
    an administrative agency is a civil 
    action.” 285 Md. at 9
    −10, 400 A.2d at 401. The
    Workers’ Compensation Commission “is an adjudicatory administrative agency.” W.R.
    Grace & Co. v. Swedo, 
    439 Md. 441
    , 452, 
    96 A.3d 210
    , 217 (2014). Therefore, Smith’s
    case falls squarely within the plain meaning of “a civil action.” Unnamed Physician, 285
    Md. at 
    9−10, 400 A.2d at 401
    .
    The Court of Special Appeals recently addressed the argument that HO § 14-410 “does
    not apply to civil actions in which a physician is testifying as an expert” in Pepsi Bottling
    Grp. v. Plummer, 
    226 Md. App. 460
    , 469, 
    130 A.3d 1047
    , 1053 (2016). In Plummer, Derek
    Plummer designated Dr. Franchetti, his physician, as an expert witness in the jury trial of
    his workers’ compensation 
    claim. 226 Md. App. at 465
    , 130 A.3d at 1050. Dr. Franchetti
    was charged with violating HO §§ 14-404(a)(19), 14-404(a)(22), and 14-404(a)(40). 
    Id. To resolve
    these charges, he entered into a consent order with the Board. 
    Id. In Dr.
    Franchetti’s de bene esse testimony, he asserted a claim of privilege pursuant to HO § 14-
    410 and refused to answer any questions regarding the disciplinary proceedings against
    him or the consent order he entered into. 
    Plummer, 226 Md. App. at 46
    , 130 A.3d at 1051.
    27
    First, the Plummer court stated that this Court’s statement in Unnamed Physician —
    “it appears probable that the words ‘civil action’ were intended to mean a tort action for
    medical malpractice” — does not limit the privilege of HO § 14-410 to malpractice actions.
    285 Md. at 
    12, 400 A.2d at 402
    ; see 
    Plummer, 226 Md. App. at 471
    , 130 A.3d at 1054. It
    explained:
    For us to accept appellants’ argument, we would have to equate the word
    “includes” with the word “means.” Neither case law nor the general
    provisions of the Maryland Code support that construction of “includes.” In
    Tribbitt v. State, 
    403 Md. 638
    , 
    943 A.2d 1260
    (2008), the Court of Appeals
    . . . held that, “when statutory drafters use the term ‘means,’ they intend the
    definition to be exhaustive,” but “when drafters use the term ‘includes,’ it is
    generally intended to be used as ‘illustration and not . . . limitation.’ ” 
    Id. at 647,
    943 A.2d 1260 
    (citing Hackley v. State, 
    389 Md. 387
    , 393, 
    885 A.2d 816
    (2005)). Accord Maryland Code (2014), General Provisions Article, §
    1–110, which provides: “‘Includes’ or ‘including’ means includes or
    including by way of illustration and not by way of limitation.”
    
    Plummer, 226 Md. App. at 471
    −72, 130 A.3d at 1054.
    Moreover, the Plummer court observed:
    Unnamed Physician was focused upon the interpretation of language contained
    in Art. 43, § 134A(d), the predecessor to the current HO § 1–401(d), and
    whether that statute precluded the Board’s right to discovery of a hospital’s
    medical review committee’s records and proceedings; the issue on appeal in
    Unnamed Physician was not the discoverability and admissibility of the
    Board’s proceedings, records, and orders.
    
    Plummer, 226 Md. App. at 472
    −73, 130 A.3d at 1055 (emphasis in original). Like
    Plummer, the issue on appeal in the instant case is the “discoverability and admissibility of
    the Board’s proceedings, records, and orders,” which was not addressed in Unnamed
    Physician. 
    Id. 28 The
    Plummer court also focused on the language of the predecessor to HO § 1-
    401(d), Art. 43, § 134A(d):
    The proceedings, records, and files of a medical review committee are neither
    discoverable nor admissible into evidence in any civil action arising out of
    matters which are being reviewed and evaluated by the committee. This
    immunity does not apply to a civil action brought by a party to the
    proceedings of the review committee and claiming to be aggrieved by the
    decision of the committee. Also, this immunity does not extend to any
    records or documents considered by the committee which would otherwise
    be subject to discovery and introduction into evidence in a civil action.
    
    Plummer, 226 Md. App. at 473
    , 130 A.3d at 1055 (emphasis in original). The Plummer
    court reasoned that because the same “arising out of” language is not present in either HO
    § 14-410 or its predecessor, Art. 43, § 130, HO § 14-410(a) is not limited to malpractice
    
    claims. 226 Md. App. at 474
    , 130 A.3d at 1055–56.
    The Plummer court added, “[a]ny doubt in that regard was removed when the Court
    of Appeals revisited the interpretation of ‘civil action’ in St. Joseph Medical Center, Inc.
    v. Cardiac Surgery Assocs., P.A., 
    392 Md. 75
    , 
    896 A.2d 304
    (2006).” 226 Md. App. at
    474
    , 130 A.3d at 1056. Like Unnamed Physician, St. Joseph Medical Center, Inc.
    implicated HO § 1-401(d)(1). The Plummer court noted “that the privilege relative to
    medical review committee proceedings . . . had been amended in 1997, and the statute no
    longer included the words ‘arising out of matters that are being reviewed and evaluated[.]’”
    
    Id. Based on
    this amendment, the Plummer court aptly quoted this Court’s conclusion in
    St. Joseph Medical Center, Inc. that “the 1997 change [] extended the privilege to ‘any
    civil 
    action.’” 392 Md. at 98
    , 896 A.2d at 318; see Plummer, 226 Md. App. at 
    474, 130 A.3d at 1056
    . Thus, the Circuit Court erred in denying Smith’s motion for a new trial
    29
    because the privilege set forth under HO § 14-410 was not intended to be strictly limited
    to medical malpractice actions.
    Prejudicial Effect of Admitting Consent Order
    Pursuant to Maryland Rule 5-103(a), “[e]rror may not be predicated upon a ruling
    that admits . . . evidence unless the party is prejudiced by the ruling.” “The focus of our
    inquiry is on the probability, not the possibility, of prejudice.” Flores v. Bell, 
    398 Md. 27
    ,
    33, 
    919 A.2d 716
    , 720 (2007). Delaware North claims that even if the court erred in
    admitting the redacted consent order, the admission of the order did not impact the outcome
    of the trial or prejudice Smith. To support this theory, Delaware North states that “the
    transcript shows that [the status of Dr. McGovern’s medical license] was not even a fact
    focused on by either counsel for [Delaware North] or counsel for [Smith].” It claims further
    that there was ample evidence aside from the redacted consent order to support the jury’s
    verdict such as “the testimony of [Smith], the testimony of the physicians, and the
    evidentiary record.” In response, Smith argues that the admission of the redacted consent
    order “badly impacted the jury’s consideration of Dr. McGovern’s expert testimony.” We
    agree.
    Smith notes as an alternative argument that the entire consent order should have
    been excluded under Md. Rule 5-403 because its prejudicial value outweighed its probative
    value. However, once the redacted consent order was admitted into evidence, defense
    counsel was free to comment on this evidence, and did, in fact, comment on this evidence
    at great length. As previously discussed, HO § 14-410 serves as a statutory bar to the
    admission of a consent order into evidence in any civil or criminal action. The trial court’s
    30
    admission of the consent order allowed the jury to consider evidence that the General
    Assembly explicitly precluded from consideration.
    Contrary to Delaware North’s contention that the consent order was not “even a fact
    focused on” at trial, Smith points to the transcript, which reveals at least four instances
    where defense counsel emphasized the consent order against Dr. McGovern as a reason for
    disregarding Smith’s theory of causation. First, defense counsel tells the jury:
    Please read that document [the consent order] and decide whether you
    believe anything that individual told you today, because when he was asked
    about his medical license . . . . He wasn’t truthful. He’s on probation
    currently for ethical problems involved in workers’ compensation claims and
    he’s who [Smith] hired.
    Moments later, defense counsel stated: “Dr. McGovern’s disciplinary action, being on
    probation, I mean, look at the fine that was levied against him for unethical practices in
    workers’ compensation claims, but yet you should believe him? His entire testimony
    should be disregarded.” The disciplinary charges against Dr. McGovern were rehashed
    when defense counsel told the jury:
    The consent order shows the inconsistencies in his testimony about the status
    of his medical license. Whether the witness’ testimony was contradicted by
    evidence. Once again, the order that you’re going to read from the Maryland
    Board of Physicians completely contradicts and puts into question his
    truthfulness, his honesty, his integrity, his ethics.
    Defense counsel concluded his closing argument by asking the jury:
    [W]ould you have a loved one go to a doctor for treatment that’s been
    disciplined by the Maryland Board of Physicians, that’s on probation for
    ethical problems, would you ever in your wildest dreams send your loved
    one to that provider? But yet they want you to rely upon him in this claim.
    It’s insulting to this entire system.
    31
    And for that reason I would ask on behalf of my client that you affirm the
    decision of the Commission, check the box “No.”
    (emphasis added).
    Defense counsel not only emphasized the consent order and the underlying
    disciplinary charges Dr. McGovern faced but asked the jury to affirm the decision of the
    Workers’ Compensation Commission for “that reason,” i.e., the fact that Dr. McGovern
    had been disciplined by the Board. It is more than probable that the jury considered this
    inadmissible evidence as a result of defense counsel’s repeated mention of the consent
    order and urging of the jury to render a verdict based on the disciplinary action. Because
    there is a high probability that the jury considered legally inadmissible evidence in
    rendering its verdict, we conclude that the admission of the consent order was prejudicial
    to Smith.
    CONCLUSION
    The plain language of HO § 14-410 generally prohibits the admission of, in any
    “civil or criminal action,” the “proceedings, records or files of the Board, a disciplinary
    panel, or any of its other investigatory bodies” and “[a]ny order passed by the Board of
    disciplinary panel.” HO § 14-410(a). A physician’s agreement to the terms of a consent
    order and the public nature of a consent order does not constitute “express stipulation and
    consent” to its use as evidence in a civil or criminal action. 
    Id. The trial
    court erred as a
    matter of law in admitting a redacted version of the consent order when the order was
    subject to the statutory bar of HO § 14-410 and did not meet any of the exceptions provided
    therein. Defense counsel’s repeated emphasis of the consent order and the underlying
    32
    disciplinary action against Dr. McGovern made it more than probable that the jury
    considered the inadmissible evidence, causing prejudice to Smith’s case. As a result, we
    conclude that a new trial is warranted.
    JUDGMENT OF THE CIRCUIT COURT
    FOR BALTIMORE CITY REVERSED.
    CASE REMANDED TO THAT COURT
    FOR A NEW TRIAL CONSISTENT WITH
    THIS OPINION. COSTS TO BE PAID BY
    APPELLEES.
    33