Wade v. Stewart Title Guaranty Company , 2017 IL App (1st) 161765 ( 2017 )


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    2017 IL App (1st) 161765
                                                  No. 1-16-1765
    Fifth Division
    June 30, 2017
    ______________________________________________________________________________
    IN THE
    APPELLATE COURT OF ILLINOIS
    FIRST DISTRICT
    ______________________________________________________________________________
    )
    JOSEPHINE WADE,                                 ) Appeal from the Circuit Court
    ) of Cook County.
    Plaintiff-Appellant,                      )
    ) No. 13 L 14015
    v.                                              )
    ) The Honorable
    STEWART TITLE GUARANTY COMPANY,                 ) James E. Snyder,
    ) Judge Presiding.
    Defendant-Appellee.                       )
    )
    ______________________________________________________________________________
    PRESIDING JUSTICE GORDON delivered the judgment of the court, with opinion.
    Justices Hall and Lampkin concurred in the judgment and opinion.
    OPINION
    ¶1         The instant appeal arises from a breach of contract dispute regarding a title insurance
    policy for a multiunit residential building in Chicago, Illinois. Plaintiff, Josephine Wade, the
    purchaser of the property, filed suit against defendant, Stewart Title Guaranty Company,
    alleging that defendant failed to timely remove defects on the property’s title. Plaintiff
    claimed that defendant’s delay in curing the title defects resulted in the demolition of the
    property because plaintiff was unable to obtain a loan to rehabilitate the property to comply
    with the City of Chicago’s building code. Following a bench trial, the trial court found in
    No. 1-16-1765
    favor of defendant, finding that defendant did not breach any duties it owed to plaintiff under
    the policy. Plaintiff appeals the judgment entered by the trial court. We affirm.
    ¶2                                            BACKGROUND
    ¶3                                               I. Complaint
    ¶4           On December 11, 2013, plaintiff filed a two-count complaint 1 against defendant, alleging
    that plaintiff purchased a title insurance policy from defendant on December 6, 2006, in
    conjunction with plaintiff’s purchase of a two-unit, residential property located on
    Washington Street in Chicago (Washington property). Under the terms of the policy,
    defendant agreed to provide plaintiff title insurance in the amount of $187,200 against any
    loss or damages resulting from any defects on the title to the Washington property. The
    complaint alleges that defendant represented in the policy that the only defects on the title
    were the mortgage plaintiff had secured to purchase the Washington property and unpaid real
    estate taxes from 2005 and 2006. Relying on these representations in the policy, plaintiff
    closed on the property on November 21, 2006. 2
    ¶5           The complaint alleged that subsequent to the closing, plaintiff learned of two additional
    defects to the title of the property. First, she learned that on September 29, 2006, the City of
    Chicago had instituted a housing court action due to building code violations on the property
    and had recorded a lis pendens on the property. Additionally, she learned that on October 3,
    2007, Deutsche Bank had filed a foreclosure action on the Washington property due to the
    seller’s default on a second mortgage dated May 23, 2003, that had been unknown to
    1
    An amended complaint was filed on February 4, 2014, correcting defendant’s name to “Stewart
    Title Guaranty Company.”
    2
    We note that defendant did not issue its title policy until December 6, 2006, after the closing.
    However, defendant had issued a title commitment on November 7, 2006, prior to the November 21,
    2006, closing. It is presumably this title commitment that plaintiff allegedly relied on, rather than the
    subsequently issued title policy.
    2
    No. 1-16-1765
    plaintiff. 3 The complaint alleges that defendant eventually paid off the second mortgage to
    Deutsche Bank under the policy in order to remove the Washington property’s title defects.
    However, the complaint alleges that the unpaid second mortgage on the title prevented
    plaintiff from obtaining a loan to finance required repairs to the property. Due to plaintiff’s
    inability to finance the repairs, the complaint alleges that the progression of the housing court
    action resulted in a demolition order entered on July 2, 2012, against the Washington
    property. The complaint alleges that plaintiff would not have closed on the Washington
    property had she been aware of the two defects against the title of the property.
    ¶6         The complaint set forth two counts. Count I was for breach of contract and alleged that
    defendant “breached its obligations under the Policy by failing to reimburse plaintiff for her
    direct losses in the value of the Property and the cost of its demolition due to the undisclosed,
    existing and insured (a) Deutsche Bank lien and (b) Housing Court Action.” Plaintiff alleged
    she fully performed her premium payment obligations. Plaintiff alleged she suffered damages
    as a result of defendant’s breach of the policy in excess of $100,000.
    ¶7         Count II was for a violation under section 155 of the Illinois Insurance Code (Insurance
    Code) (215 ILCS 5/155 (West 2012)). Plaintiff alleged that despite multiple requests to pay
    the amounts owed to Deutsche Bank and the housing court action under the policy to remove
    the title defects, defendant refused to pay and, instead, pursued litigation. The complaint
    alleged that “defendant has acted vexatiously and unreasonably” and had acted in bad faith in
    violation of the Insurance Code.
    ¶8         Attached to the complaint was the title insurance policy issued to plaintiff, dated
    December 6, 2006. Under the policy, defendant agreed to insure plaintiff against “loss or
    3
    The seller was plaintiff’s son.
    3
    No. 1-16-1765
    damage, not exceeding the Amount of Insurance stated in Schedule A, sustained or incurred
    by the Insured by reason of any defect in or lien or encumbrance on the title.” The policy
    excluded from coverage, “defects, liens, encumbrances, adverse claims or other matters
    created, suffered, assumed or agreed to by the insured claimant.”
    ¶9            Section 3 of the policy was entitled “Notice of Claim to be given by Insured Claimant”
    and provided, in relevant part:
    “The insured shall notify the Company promptly in writing[4]: *** (ii) in case
    knowledge shall come to an insured hereunder of any claim of title or interest which
    is adverse to the title to the estate or interest, as insured, and which might cause loss
    or damage for which the Company may be liable by virtue of this policy.”
    Section 17 of the policy provided that “all notices required to be given to the Company and
    any statement in writing required to be furnished the Company shall include the number of
    this policy and shall be addressed to the Company at P.O. Box 2029, Houston, Texas, 77252-
    2029.”
    ¶ 10          Section 4 was entitled “Defense and Prosecution of Actions; Duty of Insured Claimant to
    Cooperate” and provided, in relevant part:
    “Upon written request by the insured and subject to the options contained in Section 6
    of these Conditions and Stipulations, the Company, at its own cost and without
    unreasonable delay, shall provide for the defense of an insured in litigation in which
    any third party asserts a claim adverse to the title or interest as insured, but only as to
    those stated causes of action alleging a defect, lien or encumbrance or other matter
    insured against by this policy.”
    4
    Plaintiff argued in oral arguments that the policy did not contain a provision for written
    notification.
    4
    No. 1-16-1765
    ¶ 11          Section 4 further stated: “The Company shall have the right, at its own costs, to institute
    and prosecute any action or proceeding or to do any other act which in its option may be
    necessary or desirable to establish the title to the estate or interest, as insured, or to prevent or
    reduce loss or damage to the Insured.”
    ¶ 12          Section 6, which was entitled “Options to Pay Or Otherwise Settle Claims; Termination
    of Liability,” provided additional options for defendant in the event a claim under the policy
    arose. Specifically, section 6(a) provided the option:
    “To pay or tender payment of the amount of Insurance under this policy together with
    any costs, attorneys fees and expenses incurred by the insured claimant, which were
    authorized by the company up to the time of payment or tender of payment and which
    the Company is obligated to pay.”
    ¶ 13          Section 6(b) provided defendant the option to pay or otherwise settle with parties other
    than the insured. Section 6(b) allowed defendant to:
    “(i) pay or otherwise settle with other parties for or in the name of an insured claimant
    any claim Insured against, under this policy, together with any costs, attorneys’ fees
    and expenses incurred by the insured claimant, which were authorized by [the]
    Company up to the time of payment and which [the] Company is obligated to pay; or
    (ii) to pay or otherwise settle with the insured claimant the loss or damage provided for
    under this policy, together with any costs, attorneys fees and expenses incurred by the
    insured claimant which were authorized by [the] Company up to the time of payment
    and which [the] Company is obligated to pay.”
    ¶ 14          Section 9, entitled “Limitation of Liability,” then provided:
    5
    No. 1-16-1765
    “If the Company establishes the title, or removes the alleged defect, lien or
    encumbrance *** in a reasonably diligent matter by any method, including litigation
    and the completion of any appeals therefrom, it shall have fully performed its
    obligations with respect to that matter and shall not be liable for any loss or damage
    caused hereby.”
    ¶ 15         Plaintiff additionally attached to the complaint an “Agreed Order of Injunction and
    Judgment” entered on December 1, 2009, against the Washington property in connection
    with the housing court action. The order dismissed the housing court action on the
    Washington property provided that plaintiff did not “rent, use, lease, or occupy the subject
    premises and shall keep the same vacant and secure until further order of the court.” Further,
    the order required plaintiff to notify the City of Chicago and the court 30 days after any sale,
    transfer, or change in ownership. The order required plaintiff to schedule an inspection by
    June 1, 2010, to verify compliance with the order.
    ¶ 16         Also attached to the complaint was an “Order of Demolition,” entered on July 2, 2012, in
    which the housing court found the Washington property “dangerous, hazardous, unsafe and
    beyond reasonable repair under the Unsafe Building Statute, 65 ILCS 11-31-1 (1996).” The
    City of Chicago was ordered to demolish the building located on the property. The order also
    granted the City of Chicago costs for the demolition.
    ¶ 17                                       II. Motion to Dismiss
    ¶ 18         On March 4, 2014, defendant filed a motion to dismiss plaintiff’s amended complaint
    pursuant to section 2-615 of the Code of Civil Procedure (Code) (735 ILCS 5/2-615 (West
    2012)). Defendant argued count I of plaintiff’s complaint failed to allege sufficient facts to
    state a cause of action for breach of contract. Further, defendant argued count II of plaintiff’s
    6
    No. 1-16-1765
    complaint should be dismissed, as section 155 of the Insurance Code did not apply to
    defendant as a title insurance company.
    ¶ 19         On June 6, 2014, the trial court granted defendant’s motion to dismiss in part. The trial
    court denied defendant’s motion to dismiss count I of plaintiff’s amended complaint, finding
    plaintiff alleged sufficient facts to state a cause of action for breach of contract. However, the
    trial court dismissed count II of plaintiff’s amended complaint with prejudice. The trial court
    found that plaintiff could not bring a claim under section 155 of the Insurance Code against
    defendant, as the Insurance Code did not apply to title insurance companies.
    ¶ 20                       III. Amended Complaint and Third-Party Complaint
    ¶ 21         On August 10, 2015, plaintiff filed a second amended complaint. Count I of the second
    amended complaint contained an identical breach of contract cause of action as previously
    alleged in plaintiff’s prior complaint. The second amended complaint included under the
    dismissed second count’s heading, “Count II was dismissed and is not pled in this Amended
    Complaint.” Plaintiff also included a third count for breach of contract. The new count
    alleged that defendant failed to provide any payments to plaintiff or for the benefit of the
    property for three years. The complaint alleged that this failure amounted to a breach of the
    title insurance policy, which required defendant to correct defects in the title “in a reasonably
    diligent manner.” The complaint further alleged that defendant’s delay caused plaintiff’s
    inability to secure a rehabilitation loan to prevent the demolition of the Washington property.
    ¶ 22         On August 19, 2015, defendant filed a third-party complaint against Victor Love, the son
    of plaintiff and the person from whom plaintiff had purchased the property. While the third-
    party complaint is not at issue on appeal, we nevertheless briefly discuss it, since the parties
    went to trial on both complaints. The third-party complaint contained one count for
    7
    No. 1-16-1765
    subrogation, which alleged that Love had failed to disclose the second mortgage and the
    housing court action to defendant at the closing of the property. Defendant sought
    compensation from Love after defendant paid $15,000 to remove the second mortgage lien
    from the Washington property’s title.
    ¶ 23                                       IV. Motion to Dismiss
    ¶ 24         On September 11, 2015, defendant filed a motion to dismiss count III of plaintiff’s
    second amended complaint pursuant to section 2-615 of the Code, arguing that count III was
    duplicative of count I of plaintiff’s complaint as both were claims for breach of contract and
    were supported by the same allegations. On October 7, 2015, the trial court granted
    defendant’s motion without prejudice. The trial court did not provide its reasoning.
    ¶ 25                                   V. Third Amended Complaint
    ¶ 26         On October 14, 2015, plaintiff filed her third amended complaint. The new complaint
    consisted only of one count for breach of contract. The complaint alleged that defendant was
    obligated under the title insurance policy to insure plaintiff against any losses resulting from
    title defects in the Washington property. The complaint alleged that after the closing, plaintiff
    learned of two defects in the title of the Washington property: the Deutsche Bank lien and the
    housing court action. Defendant had an obligation under the policy to remove these defects in
    the title in a “reasonable diligent manner,” and the complaint alleged that the three-year
    period for defendant to remove the title defects constituted a breach of the title insurance
    policy. The delay in defendant’s removal of the title defects resulted in plaintiff’s inability to
    obtain a rehabilitation loan to make necessary repairs to the property. The complaint alleged
    that the delay additionally caused the ultimate deterioration of the Washington property and
    the loss of the value of the property in an amount in excess of $150,000 due to the demolition
    8
    No. 1-16-1765
    of the property. The earlier count II, arising under the Insurance Code, was not pled, and the
    third amended complaint specifically stated that “Count II was dismissed and is not pled in
    this Amended Complaint.” On November 20, 2015, defendant filed its answer to count I of
    plaintiff’s third amended complaint, denying the allegations.
    ¶ 27                                          VI. Bench Trial
    ¶ 28         On April 19, 2016, the trial court conducted a one-day bench trial on plaintiff’s third
    amended complaint and defendant’s third-party complaint. The trial court heard testimony
    from plaintiff and third-party defendant Victor Love, as well as from Eleanor Sharp,
    defendant’s claims counsel. The parties stipulated to the admission of several documents into
    evidence, including defendant’s title commitment and title policy issued to plaintiff.
    ¶ 29                                            A. Plaintiff
    ¶ 30         Plaintiff testified that she had worked as a part-time mortgage broker since the 1980s.
    She testified that she had purchased approximately 15 to 20 properties within Chicago and
    currently owned several properties, including a commercial property, two houses, one
    condominium, and the land for the Washington property. Plaintiff first discussed purchasing
    the Washington property from her son, Love, in May 2006. Plaintiff testified she knew Love
    had experienced difficulties with prior tenants that had damaged the Washington property.
    Plaintiff observed the property prior to the purchase only from the outside, but plaintiff
    testified she only noticed the broken and boarded-up windows.
    ¶ 31         Plaintiff desired to assist her son, and Love provided plaintiff with the contact
    information for his mortgage company. Upon contacting the mortgage company, plaintiff
    learned Love was behind in mortgage payments in the amount of $13,000. Plaintiff then
    9
    No. 1-16-1765
    provided $13,000 to Love in order to pay off the past-due amount. Plaintiff testified that to
    the best of her knowledge, Love paid this amount to the mortgage company. 5
    ¶ 32           Plaintiff testified that she then entered into an agreement with Love to purchase the
    Washington property. Plaintiff planned to purchase the Washington property in order to
    assist her son and to rehabilitate the property as an investment. In order to finance the
    purchase of the Washington property, plaintiff obtained a mortgage loan from Amalgamated
    Bank in the amount of $77,470. Plaintiff also acquired $111,000 in cash from Amalgamated
    Bank upon refinancing an additional property owned by plaintiff, which she also used
    towards the purchase of the Washington property. Plaintiff provided Amalgamated Bank
    with a copy of the title commitment issued by defendant. At the closing of the property on
    November 21, 2006, plaintiff understood that the funds from the purchase price were used to
    pay off the mortgages taken out by Love that appeared on the title commitment. 6 Plaintiff
    testified that at the closing on the Washington property, she was only aware of her own
    mortgage on the property from Amalgamated Bank.
    ¶ 33           However, plaintiff became aware of an additional mortgage on the Washington property
    when a representative from Amalgamated Bank contacted her approximately three weeks
    after the closing. Plaintiff learned that her son, Love, had previously obtained an undisclosed
    mortgage from Deutsche Bank in the amount of $39,000. 7 After receiving this information,
    5
    We note that this testimony conflicts with the testimony of Love, who testified that plaintiff
    provided the payment directly to the mortgage company, not to him.
    6
    The closing statement and HUD settlement statement, which were stipulated to by the parties
    and admitted into evidence, indicated that the purchase price of $184,500 was used to pay off Love’s debt
    owed to Litton Loan Servicing in the amount of $174,671.55 and Chicago Community Ventures in the
    amount of $5000. No additional mortgage loans were listed on the documents. Love conveyed the
    Washington property to plaintiff in a warranty deed, dated November 21, 2006, and recorded December
    5, 2006, which was also stipulated to and admitted into evidence.
    7
    The record demonstrates that, in order to finance his initial purchase of the Washington property,
    Love acquired two mortgages on the property with Chapel Mortgage on May 23, 2003: one mortgage in
    10
    No. 1-16-1765
    plaintiff testified that she went to defendant’s office on Southwest Highway in December
    2006, where she was told she would have to retain an attorney. Plaintiff testified she was
    given a claim number, but had no further communications with defendant.
    ¶ 34          Plaintiff testified that she attempted to obtain additional financing for the rehabilitation of
    the property from Amalgamated Bank, but was unsuccessful due to the undisclosed Deutsche
    Bank lien. She also testified that she was unable to obtain a rehabilitation loan from either
    Illinois Federal Savings or Highland Community Bank. However, plaintiff subsequently
    testified that she was able to obtain a $20,000 rehabilitation loan in April 2007 from Illinois
    Federal Savings to replace the windows on the second floor and in the basement of the
    property. Plaintiff also testified she hired an architect for $7000 to draw plans for the
    rehabilitation of the Washington property. Plaintiff additionally testified she hired an
    individual to decorate the condominium for $4000. Plaintiff maintained the landscaping;
    however, no other rehabilitation efforts were completed. Plaintiff testified she attempted to
    sell the property in either 2009 or 2010. Although plaintiff received offers for the property,
    plaintiff never reached an agreement with any prospective buyers.
    ¶ 35          On cross-examination, plaintiff admitted that she inspected the inside of the property as
    well as the outside of the property prior to the closing. She testified that she knew the
    property required a substantial amount of work. Plaintiff denied that she was aware of the
    code violations at the time of the purchase. However, plaintiff reviewed the appraisal for the
    property on the stand and agreed with a majority of the dilapidated descriptions of the
    property.
    the amount of $146,250 and one mortgage in the amount of $39,000. The first mortgage was paid off
    during the closing of the Washington property on November 21, 2006. The second mortgage was, at some
    point, sold or transferred to Wilshire Mortgage Company as the servicer for Deutsche Bank. This second
    mortgage loan was not paid off in the closing of the Washington property and did not appear in
    defendant’s title commitment or title policy.
    11
    No. 1-16-1765
    ¶ 36         Further on cross, plaintiff first denied that she attempted to sell the Washington property
    as early as the summer of 2007. However, upon viewing a contract for the Washington
    property dated June 12, 2007, for the amount of $380,000, plaintiff retracted her testimony.
    Plaintiff testified that she entered into a contract with a prospective purchaser for the
    Washington property. Plaintiff then admitted that the building code violations were disclosed
    to the prospective buyer. Plaintiff testified that the prospective buyer under the contract
    rescinded due to the inability to obtain proper financing.
    ¶ 37         Plaintiff additionally admitted that she was aware that Deutsche Bank filed a lawsuit
    against Love and his wife, as well as Amalgamated Bank, concerning the Washington
    property in the fall of 2007. Plaintiff testified that her attorney notified defendant by letter,
    disclosing the existence of the Deutsche Bank second mortgage and building code violations.
    Plaintiff testified she was unaware that defendant responded to the letter.
    ¶ 38         Additionally, plaintiff testified that defendant retained an attorney to represent plaintiff in
    the housing court action. Plaintiff approved of the attorney and was pleased with his efforts.
    Plaintiff testified that the housing court action was dismissed on December 1, 2009, on the
    condition that plaintiff would keep the property secured and vacant until the multiple code
    violations were satisfied. Plaintiff was shown a City of Chicago’s emergency motion brought
    against her to reinstate the demolition of the Washington property when the City discovered
    that the property was not kept secure and was open and fire-damaged with holes in the
    interior floors. Plaintiff then admitted she went to court and was told of the new violations,
    and admitted that she made no effort to satisfy the code violations from 2009 through 2012.
    ¶ 39         Plaintiff testified she knew that defendant eventually paid Deutsche Bank to remove the
    mortgage lien from the title of the Washington property. Plaintiff also testified that she knew
    12
    No. 1-16-1765
    that defendant paid Amalgamated Bank to remove her own mortgage lien from the title of the
    Washington property. However, plaintiff testified that she did not become aware that the
    Deutsche Bank mortgage was not paid off until November 2011.
    ¶ 40                              B. Victor Love, Third-Party Defendant
    ¶ 41         Third-party defendant Victor Love testified that he and plaintiff, his mother, had regular
    contact as they worked together in a restaurant. Love testified that he originally purchased
    the Washington property as an investment property and that this was his first real estate
    investment property. Love rented the Washington property to tenants as two separate units.
    Love experienced difficulties with the tenants, including drug use and damage to the
    property. The Washington property eventually became vacant and was further vandalized and
    damaged.
    ¶ 42         Love testified that he discussed these difficulties with plaintiff, who then expressed a
    desire to assist Love. Love gave plaintiff the information to contact his mortgage company.
    Love testified that plaintiff and Love did not discuss or agree to a price for the sale of the
    Washington property; the sale price was set by the mortgage company. Love testified that it
    was his understanding that plaintiff made payments to the mortgage company, including the
    payments Love had missed, to bring his mortgage on the Washington property current. Love
    testified that plaintiff did not personally pay him $13,000 for the defaulted mortgage. Love
    testified that he was not aware of the second mortgage on the property from Deutsche Bank
    at the time he issued a deed to the Washington property to plaintiff at the closing. As a result,
    he did not disclose the second mortgage from Deutsche Bank to plaintiff.
    ¶ 43         On cross-examination, Love testified that prior tenants vandalized the Washington
    property prior to the transfer of ownership to plaintiff. He testified that the tenants vandalized
    13
    No. 1-16-1765
    the plumbing, windows, and toilets. Love denied that plaintiff viewed the interior portions of
    the property prior to purchase, despite impeachment from his deposition testimony that
    indicated she did make a visual inspection. Additionally, Love denied that he received the
    complaint filed by the City of Chicago concerning the Washington property in September
    2006. Love testified that he was not at the property on July 11, 2006, when an inspection by
    the City occurred, and testified that the last time he visited the property was in 2005. Love
    reviewed the document that indicated a notice was issued regarding the dangerous and unsafe
    conditions to the property. However, Love testified he never received this notice, though he
    admitted the notice was sent to his correct post office box.
    ¶ 44         Love was shown a court order dated November 14, 2006, which required him to be
    present for an inspection of the property. Love testified he did not recall being present at the
    court hearing. Love admitted that the court order read, “Victor Love is granted 28 days to
    answer,” and further that default was not entered against him. Love also admitted that his
    signature was on a document, entitled “Affidavit of Title, Covenant and Warranty,” dated
    November 21, 2006. Love testified that he truthfully signed the affidavit because at the time
    of the signing he had not received notice of the housing court action. Love testified that he
    believed he signed the documents at defendant’s office; however, he admitted it was possible
    that it could have been at the office of another title company.
    ¶ 45                            C. Eleanor Sharp, Claims Counsel for Defendant
    ¶ 46         Eleanor Sharp testified that she worked for defendant as a claims counsel and was the
    claims attorney assigned to plaintiff’s claim. Sharp testified that defendant’s policy requires
    insureds to provide written notice of the title defects to be sent to the address listed on the
    policy. Sharp testified she received a written notice of the title defects in a letter from
    14
    No. 1-16-1765
    plaintiff’s attorney, dated December 27, 2007. The letter contained defendant’s incorrect
    address; however, Sharp eventually came into possession of the letter. Sharp issued a letter in
    reply upon receipt, dated January 15, 2008. The letter indicated that defendant would begin
    processing plaintiff’s claim.
    ¶ 47         Sharp testified that she first determined that the Deutsche Bank mortgage was covered
    under the terms of plaintiff’s title insurance policy and that an exclusion did not apply. Sharp
    testified that Love did not disclose the second mortgage from Deutsche Bank on the
    Washington property. Sharp did not suspect any collusion between plaintiff and Love
    because she was unaware that Love was plaintiff’s son. Sharp testified she did not personally
    examine the title search that defendant conducted on the Washington property.
    ¶ 48         Sharp testified that defendant cured all of the title defects on the Washington property by
    December 2009. She further testified that defendant asserted an equitable subrogation claim
    on behalf of Amalgamated Bank. This claim formed the basis of defendant’s settlement with
    Deutsche Bank to remove the lien against the property. Additionally, an appraisal of the
    Washington property was conducted in May 2009, wherein it was valued between $25,000
    and $35,000. Sharp testified that defendant came to an agreement for the removal of the
    Deutsche Bank mortgage in the amount of $15,000 in July 2009. Defendant also retained an
    attorney to represent plaintiff in the housing court action, and defendant paid $17,000 in
    attorney fees. The housing court action was resolved on December 1, 2009. Sharp
    additionally testified that payments were also made in the amount of $44,000 to
    Amalgamated Bank to pay off plaintiff’s own mortgage on the property.
    ¶ 49         Sharp relayed the information regarding the curing of the title defects on the property to
    plaintiff’s attorney in either 2009 or early 2010. Sharp also testified that if plaintiff had given
    15
    No. 1-16-1765
    defendant notice that she desired to obtain a rehabilitation loan, defendant could have
    provided an indemnity letter to Amalgamated Bank. This would have allowed defendant to
    obtain the rehabilitation loan. Yet, plaintiff failed to do so.
    ¶ 50                                      D. Trial Court’s Findings
    ¶ 51          On May 19, 2016, the trial court entered judgment in favor of defendant and judgment in
    favor of Love. The court found that plaintiff failed to provide evidence to establish the
    required elements of her breach of contract claim, including that defendant’s conduct
    constituted a breach of the title insurance policy, proximate cause, and cognizable damages.
    The trial court recognized that plaintiff argued that the three-year period in which defendant
    cured the defects constituted a breach of contract, but found that plaintiff failed to provide
    evidence to establish when this period commenced and concluded. The court found
    plaintiff’s arguments merely attempted to place the burden on defendant to prove that the title
    defect claims were resolved within a reasonable period of time under the policy. As a result,
    plaintiff failed to prove by a preponderance of the evidence that defendant’s conduct
    constituted a breach of the insurance policy.
    ¶ 52          Furthermore, the court found that plaintiff did not prove damages proximately caused by
    the breach. The trial court noted that plaintiff argued she sustained damages in the amount of
    $110,000. However, the trial court found that the evidence did not establish a basis for this
    amount other than the amount pertained to plaintiff’s investment expenses in the property.
    These amounts included window replacements in the amount of $20,000; architect fees in the
    amount of $7000; condominium attorney fees in the amount of $4000; and other attorney
    fees in the amount of $6000. The trial court found that these expenses were merely related to
    plaintiff’s commercial real estate investment in the property and were not recoverable
    16
    No. 1-16-1765
    damages for the alleged breach of the title insurance policy. The court noted that, to the
    extent plaintiff’s damages included plaintiff’s loan used to obtain the property, the evidence
    indicated that defendant had already paid that amount. Additionally, the court denied
    plaintiff’s claims of $441,000 in exemplary damages, as plaintiff failed to offer any basis for
    the award of these damages. Therefore, plaintiff failed in her burden of proof to satisfy the
    preponderance of the evidence standard for her claim against defendant for breach of the title
    insurance policy.
    ¶ 53         On June 16, 2016, plaintiff filed her notice of appeal from the order of the trial court on
    May 19, 2016, entering judgment in favor of defendant and against plaintiff. This appeal
    follows.
    ¶ 54                                           ANALYSIS
    ¶ 55         On appeal, plaintiff raises a number of arguments with respect to the trial court’s findings
    on plaintiff’s breach of contract claim. Plaintiff challenges the trial court’s holding with
    respect to the finding that plaintiff failed to prove a breach of the title insurance policy
    requiring defendant to remove defects in a “reasonably diligent manner.” Plaintiff also
    contests the trial court’s finding that plaintiff failed to prove proximate cause and damages.
    Plaintiff additionally raises new issues that were not addressed in the bench trial, including
    the applicability of section 155 of the Insurance Code and the implied covenant of good faith
    and fair dealing.
    ¶ 56                                      I. Standard of Review
    ¶ 57         The parties disagree as to our standard of review of the trial court’s decision. Defendant
    contends that the “manifest weight of the evidence” is the proper standard, while plaintiff
    argues that the standard that must apply is the “clearly erroneous” standard.
    17
    No. 1-16-1765
    ¶ 58         Our supreme court has limited the clearly erroneous standard to the review of
    administrative decisions on mixed questions of fact and law. Samour, Inc. v. Board of
    Election Commissioners, 
    224 Ill. 2d 530
    , 542 (2007). “In all other civil cases, we review
    legal issues de novo and factual issues under a manifest weight of the evidence standard.”
    
    Samour, 224 Ill. 2d at 542
    . The Illinois Supreme Court has accepted the application of the
    clearly erroneous standard of review to the review of decisions other than that of an
    administrative agency in limited situations, such as a trial court’s ruling on allegations of
    discrimination in jury preemptory challenges. See McDonnell v. McPartlin, 
    192 Ill. 2d 505
    ,
    527 (2000). However, plaintiff fails to properly address this issue and further fails to provide
    a legal basis as to why this court should expand this narrow standard of review to apply to the
    review of the trial court’s decision in the bench trial of this matter. Plaintiff cites only to
    Illinois case law involving review of administrative decisions to which the clearly erroneous
    standard applies.
    ¶ 59         The standard of review that this court applies to a trial court’s decision following a bench
    trial is to determine if the judgment is based on facts that are against the manifest weight of
    the evidence. Gambino v. Boulevard Mortgage Corp., 
    398 Ill. App. 3d 21
    , 51 (2009). “A
    decision is against the manifest weight of the evidence only when an opposite conclusion is
    apparent or when the findings appear to be unreasonable, arbitrary, or not based on the
    evidence.” Eychaner v. Gross, 
    202 Ill. 2d 228
    , 252 (2002). The manifest weight of the
    evidence standard affords great deference to the trial court because the trial court is in a
    superior position to determine and weigh the credibility of the witnesses, observe witnesses’
    demeanor, and resolve conflicts in their testimony. People v. Jones, 
    215 Ill. 2d 261
    , 268
    (2005).
    18
    No. 1-16-1765
    ¶ 60         The parties agree that this case also involves the interpretation of the terms of a title
    insurance policy contract, which presents an issue of law that is reviewed de novo. Crum &
    Forster Managers Corp. v. Resolution Trust Corp., 
    156 Ill. 2d 384
    , 391 (1993). “Under the
    de novo standard of review, the reviewing court does not need to defer to the trial court’s
    judgment or reasoning.” Platinum Partners Value Arbitrage Fund, Ltd. Partnership v.
    Chicago Board Options Exchange, 
    2012 IL App (1st) 112903
    , ¶ 12. “De novo review is
    completely independent of the trial court’s decision.” Platinum Partners Value Arbitrage
    Fund, Ltd. Partnership, 
    2012 IL App (1st) 112903
    , ¶ 12. De novo consideration means we
    perform the same analysis that a trial judge would perform. Khan v. BDO Seidman, LLP, 
    408 Ill. App. 3d 564
    , 578 (2011).
    ¶ 61                   II. Delay in Removing Encumbrances on the Title of the Property
    ¶ 62         Plaintiff claims that defendant failed to cure title defects against the Washington property
    in a “reasonably diligent manner.” The trial court found that plaintiff failed to offer evidence
    that the defects in the title were not cured in a “reasonable diligent manner.”
    ¶ 63         “[T]he rules applicable to contract interpretation govern the interpretation of an insurance
    policy.” Founders Insurance Co. v. Munoz, 
    237 Ill. 2d 424
    , 433 (2010). However, an
    insurance contract will be liberally construed in favor of the insured. First Chicago Insurance
    Co. v. Molda, 
    2015 IL App (1st) 140548
    , ¶ 33. When analyzing an insurance policy, the
    primary objective is to give effect to the intent of the parties. Valley Forge Insurance Co. v.
    Swiderski Electronics, Inc., 
    223 Ill. 2d 352
    , 362 (2006). An insurance policy is construed as a
    whole in order to give effect to every provision, as it must be assumed that every provision
    was intended to serve a purpose. Valley Forge Insurance 
    Co., 223 Ill. 2d at 362
    . “[W]here
    policy provisions are unambiguous, the court must give the words of the provisions their
    19
    No. 1-16-1765
    plain and ordinary meaning.” Indiana Insurance Co. v. Liaskos, 
    297 Ill. App. 3d 569
    , 573
    (1998).
    ¶ 64          Under the title insurance policy, defendant agreed to insure plaintiff against “any defect
    in or lien or encumbrance on the title” of the Washington property. Defendant does not
    dispute the fact that the Deutsche Bank mortgage and the housing court action were defects
    in title, and plaintiff does not dispute the fact that defendant resolved these defects. Instead,
    plaintiff argues that defendant breached section 9(a) of the title insurance policy, which
    required defendant to remove the encumbrances on the title “in a reasonably diligent
    manner,” claiming that defendant took three years to remove the title defects. Plaintiff’s
    argument requires us to consider both (1) the point in time that triggered defendant’s
    obligations under the policy to initiate the removal of the title defects and (2) defendant’s
    actions once its obligations to remove the title defects arose. We consider each issue in turn.
    ¶ 65          First, the trial court found that plaintiff failed to provide sufficient evidence to establish
    the date upon which plaintiff provided sufficient notice to defendant in order to trigger the
    claim process under the policy. On appeal, plaintiff claims that defendant’s obligations were
    triggered when she provided oral notice of the claim to defendant through a personal
    encounter with a representative from defendant’s office where plaintiff was issued a claim
    number. Plaintiff testified this encounter occurred in December 2006, shortly after plaintiff
    first discovered the Deutsche Bank lien through a representative of Amalgamated Bank.
    Plaintiff did not provide any evidence that she had any further contact with defendants after
    this initial encounter.
    ¶ 66          In response, defendant argues that plaintiff did not provide proper written notice to
    defendant until December 27, 2007, as required under the policy to trigger the claims
    20
    No. 1-16-1765
    process. Additionally, defendant argues that plaintiff’s appearance before an unknown party
    regarding the title defect claim was not proper notice under the policy. 8 Sharp, defendant’s
    claim counsel, testified she received a written letter, dated December 27, 2007, from
    plaintiff’s attorney. Sharp confirmed receipt of this written notice by responding in a letter,
    dated January 15, 2008, which indicated that defendant would initiate an investigation to
    begin curing the title defects. 9
    ¶ 67           Under the terms of the title insurance policy, plaintiff was required to submit written
    notice in order to trigger the claim process. Section 3 of the policy required the insured to
    “notify the Company promptly in writing” in the event a claim arose. If the policy language
    is clear and unambiguous, the court will apply the provisions of the agreement using their
    plain and ordinary meaning. Indiana Insurance 
    Co., 297 Ill. App. 3d at 573
    . In the case at
    bar, plaintiff failed to provide written notice to defendant until December 27, 2007. Plaintiff
    does not argue that she provided written notice prior to this date. Defendant entered into a
    settlement to remove the disputed Deutsche Bank mortgage from the title by July 2009,
    within 18 months of December 27, 2007. In fact, defendant removed all title defects against
    the Washington property, including plaintiff’s own mortgage lien on the property, by
    December 2009, within a two-year period. Therefore, we cannot find that it was against the
    manifest weight of the evidence for the trial court to conclude that plaintiff had failed to
    establish that defendant’s obligations were triggered prior to December 2007, as she claimed.
    8
    During the bench trial, it was alluded to during opening arguments and in an objection during
    plaintiff’s testimony that plaintiff appeared to the affiliated offices of “Stewart Title,” rather than “Stewart
    Title Guaranty Company.” However, no witness testified to the name of the company where plaintiff
    appeared.
    9
    Plaintiff’s letter, dated December 27, 2007, and defendant’s letter, dated January 15, 2008, were
    stipulated to and entered into evidence at the bench trial.
    21
    No. 1-16-1765
    ¶ 68         The issue is whether the 18-month period in which defendant cured the title defects were
    performed within a “reasonable diligent manner” as required under the policy. The trial court
    found that plaintiff failed to prove that defendant did not cure the title defects in a reasonably
    diligent manner by a preponderance of the evidence. We cannot find that this conclusion was
    against the manifest weight of the evidence. The question of whether an 18-month period
    constitutes a “reasonable” period of time cannot be decided as a matter of law, as this is an
    issue of fact to be resolved by the trial court. See Brown v. State Farm Fire & Casualty
    Corp., 
    33 Ill. App. 3d 889
    , 894 (1975) (finding that a reasonable period of time for an insurer
    to resolve a claim depends on the circumstances of each case and is a question of fact unless
    the period of time constitutes a period so brief or so long as to be clearly reasonable or
    unreasonable).
    ¶ 69         In the case at bar, plaintiff admits that whether this period of time is reasonable for
    defendant to cure the defects is a question of fact for the trial court’s determination.
    However, plaintiff argues that other courts in other cases have determined much shorter
    periods of time to be unreasonable. To support her argument, plaintiff cites only to case law
    applying section 155 of the Insurance Code, which allows for the recovery of punitive
    damages in the event an insurance company is liable for the unreasonable delay in settling a
    claim where the court deems the delay “vexatious and unreasonable.” 215 ILCS 5/155 (West
    2012). We do not find this persuasive as it is not applicable to the case at bar.
    ¶ 70         First, on June 6, 2014, the trial court dismissed plaintiff’s count II, which stated her claim
    under section 155 of the Insurance Code. On October 14, 2015, plaintiff filed an amended
    complaint wherein count II was not pled and merely stated “Count II was dismissed and is
    not pled in this Amended Complaint.” Appellate review is forfeited if a party fails to refer to,
    22
    No. 1-16-1765
    adopt, or otherwise incorporate prior pleadings in amended complaints. Barnett v. Zion Park
    District, 
    171 Ill. 2d 378
    , 384 (1996). Plaintiff failed to adopt or incorporate count II in her
    amended complaint. In fact, plaintiff’s amended complaint clearly stated that the claim was
    not pled. Plaintiff proceeded solely on her breach of contract claim. As a result, plaintiff
    forfeited this claim, which is unreviewable on appeal.
    ¶ 71         We further note that plaintiff fails to establish that the Insurance Code is applicable to
    defendant in the case at bar. The Insurance Code expressly precludes its application to
    “companies now or hereafter organized or transacting business under the Title Insurance Act
    [(215 ILCS 155/1 et seq. (West 2012))].” 215 ILCS 5/451 (West 2012). Defendant claims
    that it is organized and transacts business under the Title Insurance Act, and plaintiff does not
    dispute this fact. Thus, by its express terms, the Insurance Code does not apply. Additionally,
    the Title Insurance Act does not contain a similar provision, holding title insurance
    companies liable for an unreasonable delay in settling a claim. See 215 ILCS 155/1 et seq.
    (West 2012).
    ¶ 72         Instead, Illinois courts have held that “[t]he scope of a title insurer’s liability is properly
    defined by contract.” First Midwest Bank, N.A. v. Stewart Title Guaranty Co., 
    218 Ill. 2d 326
    , 341 (2006). In the case at bar, the insurance policy at issue does not define or provide
    any additional clarity as to the appropriate length of time for the cure in the title defect to be
    removed to be in a “reasonably diligent manner.” As a result, we cannot say as a matter of
    law that the 18-month period constituted a breach of the policy, regardless of whether courts
    in other cases have found shorter periods to be unreasonable. Accordingly, whether
    defendant acted in a “reasonably diligent manner” depends on the particular facts concerning
    defendant’s conduct.
    23
    No. 1-16-1765
    ¶ 73          Plaintiff argues that once defendant’s obligations to cure the title defects arose,
    defendant’s conduct amounted to a breach of the policy because defendant pursued time-
    intensive litigation designed to settle the liens for less money, rather than immediately
    tendering the full face value of the lien. We do not find this argument persuasive.
    ¶ 74          The title insurance policy grants defendant discretion in the manner in which claims are
    to be resolved. Section 4(b) of the policy expressly allows defendant the ability “to institute
    or prosecute any action or proceeding *** to establish the title to the estate or interest, as
    insured, or to prevent or reduce loss or damage to the insured.” Additionally, section 6(b)
    allows defendant the option “to pay or otherwise settle with other parties for or in the name
    of an insured claimant any claim insured against under this policy.” See Sabatino v. First
    American Title Insurance Co., 
    308 Ill. App. 3d 819
    , 824 (1999) (recognizing that the title
    insurance company had the right to elect alternative methods to resolve its claims as provided
    for in the terms of the policy). Under the terms of the policy, defendant was not required to
    remove the Deutsche Bank mortgage solely by immediately tendering the full face value of
    the lien.
    ¶ 75          Plaintiff presented no evidence that defendant acted in an unreasonable manner that
    would constitute a breach of the title insurance policy. Plaintiff merely argued that the
    process that defendant used prejudiced plaintiff. Defendant’s claim representative, Sharp,
    testified that defendant initiated an equitable subrogation claim after Sharp determined that
    the Deutsche Bank mortgage was covered under plaintiff’s title insurance policy. Sharp
    testified that this equitable subrogation claim formed the basis of the agreement with
    Deutsche Bank for the removal of the second mortgage from plaintiff’s title for the amount
    of $15,000. Defendant also retained an attorney to represent plaintiff in the housing court
    24
    No. 1-16-1765
    action wherein defendant paid $17,000 in attorney fees. Sharp additionally testified that
    payment was also made in the amount of $44,000 to Amalgamated Bank to pay off plaintiff’s
    own mortgage on the property. Thus, defendant’s conduct was permissible under the policy.
    Plaintiff never advised defendant that time was a factor in settling the liens because the liens
    were affecting her ability to obtain a rehabilitation loan.
    ¶ 76         Thus, the trial court’s finding that plaintiff failed to prove that defendant’s conduct
    amounted to a breach of the title insurance policy, which required the removal of title defects
    in “reasonably diligent manner,” is not against the manifest weight of the evidence. We
    therefore affirm the trial court’s judgment.
    ¶ 77                   III. Failure to Prove Damages Proximately Caused by Delay
    ¶ 78         We next address plaintiff’s argument that the trial court erred in finding plaintiff failed to
    establish cognizable damages proximately caused by defendant’s conduct.
    ¶ 79         “The purpose of title insurance is to protect a transferee of real estate from the
    possibilities of loss through defects that may cloud title.” First National Bank of Northbrook,
    N.A. v. Stewart Title Guaranty Co., 
    279 Ill. App. 3d 188
    , 192 (1996). However, title
    insurance does not provide coverage of the loss of value to the land itself. Rackouski v.
    Dobson, 
    261 Ill. App. 3d 315
    , 318 (1994). “If the value of the property appreciates or
    depreciates, the title policy is not affected.” McLaughlin v. Attorneys’ Title Guaranty Fund,
    Inc., 
    61 Ill. App. 3d 911
    , 916 (1978). Instead, a title insurance policy insures the title against
    defects, which may damage the insured’s interest in the property. McLaughlin, 
    61 Ill. App. 3d
    at 916.
    ¶ 80         In the case at bar, plaintiff argues she produced sufficient evidence of her damages at
    trial, including the costs of demolition, as well as various other expenses lost in her
    25
    No. 1-16-1765
    investment in the Washington property, including fees incurred by installing new windows
    and hiring an architect. However, these are not recoverable damages under the title insurance
    policy. Title insurance only protects against damages caused by undisclosed defects in
    plaintiff’s title to the Washington property. See First National Bank of Northbrook, 
    N.A., 279 Ill. App. 3d at 192
    . Plaintiff does not dispute that defendant cured the undisclosed defects
    that existed at the time of plaintiff’s purchase of the property. Since plaintiff failed to
    produce evidence at the trial of damages properly related to a timely failure to cure defects in
    title to the Washington property, we cannot say the trial court’s finding as to damages is
    against the manifest weight of the evidence.
    ¶ 81          Additionally, the title insurance policy evinces an intent by the parties to preclude
    defendant from liability from the loss in value to plaintiff’s property. Section 9 of the
    insurance policy limits the defendant’s liability to only the removal of the title defect, and
    states: “If the Company establishes the title, or removes the alleged defect, lien or
    encumbrance *** in a reasonably diligent manner by any method, including litigation *** it
    shall have fully performed its obligations to that matter.” The policy further indicates that
    once defendant cures the title defects, the defendant “shall not be liable for any loss or
    damage caused thereby.” See First Midwest Bank, N.A. v. Stewart Title Guaranty Co., 
    218 Ill. 2d 326
    , 341 (2006) (“[t]he scope of a title insurer’s liability is properly defined by
    contract”). Thus, under the policy agreement, defendant cannot be held liable for damages or
    defects to the property itself, not caused by the title defects.
    ¶ 82          Plaintiff also failed to produce evidence to establish that defendant’s conduct was a
    proximate cause to her damages. Plaintiff testified that she was aware that the Washington
    property required substantial repairs. Plaintiff knew prior tenants had severely damaged the
    26
    No. 1-16-1765
    property. Even if defendant had disclosed the title defects to plaintiff prior to her purchase of
    the Washington property, plaintiff still would have been obligated to pay the cost for repairs
    to prevent the demolition of the Washington property. Due to the severely dilapidated
    condition of the Washington property, the amount required to repair the Washington property
    may have been cost-prohibitive. Plaintiff presented no evidence to establish she possessed
    the financial means to satisfy the building code violations upon purchase of the property, or
    even what the work would require in time or expense.
    ¶ 83           Plaintiff testified that she attempted and was unable to secure a loan from multiple
    financing institutions in order to finance the rehabilitation of the Washington property.
    However, plaintiff failed to produce completed loan applications or other documents to show
    that she attempted and was denied financing due to the title defects. Plaintiff merely
    produced one letter from Amalgamated Bank, which requested plaintiff to submit a number
    of listed documents in order for the bank to reevaluate her request for a rehabilitation loan.10
    However, there is no evidence that plaintiff complied with this request, nor is there evidence
    to suggest that plaintiff was ever denied the loan based on the title defects. Even if plaintiff
    was unable to secure a rehabilitation loan due to the title defects, Sharp testified that
    defendant would have insured over the Deutsche Bank lien to allow plaintiff the opportunity
    to secure the rehabilitation loan while the litigation was pending. Plaintiff only needed to
    provide defendant with a request to do so. Sharp testified that plaintiff failed to do so.
    ¶ 84           After the title defects were cured, plaintiff testified that she made no effort to satisfy the
    code violations from 2009 through 2012. Plaintiff testified that she did not even attempt to
    obtain financing to rehabilitate the Washington property. Plaintiff had a sufficient period of
    10
    We note that this letter was not disclosed to defendant until the date of the trial. The letter was
    admitted into evidence over defendant’s objection.
    27
    No. 1-16-1765
    time to secure the premises and obtain new financing, yet plaintiff failed to take any action
    whatsoever.
    ¶ 85         Furthermore, the evidence at the bench trial revealed that plaintiff’s own conduct may
    have contributed to the demolition of the Washington property. The housing court action was
    resolved on December 1, 2009, when the court issued an injunction against the City of
    Chicago on the condition that plaintiff would keep the Washington property secure and
    vacant. However, the City of Chicago filed an emergency motion claiming plaintiff violated
    this order on November 29, 2011, when an inspection revealed that plaintiff failed to secure
    the premises and that the property was open, which resulted in fire damage and holes in the
    flooring caused by unknown persons living on the premises. The demolition order was then
    entered on July 2, 2012, against the Washington property as a public safety hazard.
    ¶ 86         Therefore, the decision of the trial court finding that plaintiff failed to produce evidence
    of cognizable damages that were proximately caused by defendant’s conduct is not against
    the manifest weight of the evidence.
    ¶ 87                      IV. Implied Covenant of Good Faith and Fair Dealing
    ¶ 88         Finally, plaintiff argues that we must address the issue as to whether defendant’s delay in
    removing the encumbrances on the title also violated defendant’s duty of good faith and faith
    dealing. The trial court did not rule on this issue, as plaintiff argues this claim for the first
    time on appeal. A party “cannot properly raise a new theory for recovery for the first time on
    appeal.” Federal Insurance Co. v. Turner Construction Co., 
    277 Ill. App. 3d 262
    , 268
    (1995). Plaintiff failed to plead this theory in her complaint and failed to argue this issue
    before the trial court. Thus, plaintiff forfeited this claim and this issue cannot be considered
    on appeal.
    28
    No. 1-16-1765
    ¶ 89                                           CONCLUSION
    ¶ 90         The judgment entered in favor of defendant title insurance company is affirmed, where
    plaintiff failed to produce evidence establishing that defendant’s conduct in curing title
    defects constituted a breach of the title insurance policy, which required removal of defects
    in a “reasonably diligent manner.”
    ¶ 91         Affirmed.
    29